This is our first time with Royal Caribbean and I found them to be very helpful pre cruise. They responded to my questions via email promptly with the required information.
Boarding in Fremantle was hassle free. We had a problem on board in that our Seapass card failed to open our cabin door. There were several passengers on Deck 9 with the same problem. A trip to Guest Reception to get a new card which also failed to open the door. A further card was issued which solved the problem.
Radiance of the Seas is a beautiful ship and the balcony cabin had more room than our last cabin on Sun Princess. Having a sofa in the room to relax on was great. Toiletries weren't supplied on this cruise line either so take your own shampoos, hand creams etc.
This cabin was great. There is a lot of storage space both in the cabin and in the bathroom. Could have been a couple more hangers.
Cabin is in a good location - mid point between the forward lifts and the centrum lifts so easy to get to most places. Was lovely and quite.