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Holland America Line Cruise Reviews

Excursion - Bar Harbor. Acadia trails biking. 2.5 hour tour
Confederate bridge on PEI - full day excursion
Excursion - Baddeck on your own
Quebec City walk on your own
Cruiser Rating
3.9
Average
7992 reviews

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1-10 of 7,993 Holland America Line Cruise Reviews


Lots of issues - Mixed bag

Review for Westerdam to Alaska

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Prescurrie
10+ Cruises • Age 50s

We sailed on the Westerdam June 12-19 as part of a 13 person family trip. Here is a summary and highlights / lowlights: We are a couple in late 50’s with 2 of our kids (30, 27) and one of their spouses with us. Embarkation was at pier 91 in Seattle and was terrible. Despite doing verifly app, Canada app, doing pre-Covid test appropriately and completing Navigator app, Holland really ...
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Sail Date: June 2022

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Poor organization and guest communication skills

Review for Eurodam to Alaska

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WillieEd
10+ Cruises • Age 80s

The cruise got off to a rocky start before we even embarked. Holland canceled the cruise we booked and put us on a different ship with a new departure date necessitating a change in our pre cruise stay and dining reservations. Soon after departing Seattle at the start of the cruise a passenger had a medical emergency which delayed arrival at our first port of call which resulted in a lot of ...
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Sail Date: June 2022

Cabin Type: Standard Interior Stateroom


Zaandam - Montreal to Boston & excursions - June 2022

Review for Zaandam to Canada & New England

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Wupzdaisy
10+ Cruises • Age 40s

Holland America cruise Embarkation. If arriving at Montreal airport or dropping off rental vehicle at the Montreal airport and you wish to get an Uber ride to the cruise terminal, you must wait for your Uber car at the departure level outside door 7. There are clearly marked overhead signs & road markings indicating you are in the correct area. (See picture) It’s about a 30 min drive to ...
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Sail Date: June 2022

Cabin Type: Large Interior Stateroom


Disappointed

Review for Oosterdam to Europe - All

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Oc199
10+ Cruises • Age 20s

I’m not typically one to write a bad review, or even write a review, but I was surprised by the lack of service on this ship. First, it took over 48 hours for them to fix our air conditioning. We respectfully asked 5-6 times the first two days and no one came. We were so hot. Then, after going to the front desk, on the THIRD day, someone came. Second, our ship departure was changed to trieste ...
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Sail Date: May 2022


Beautiful Boat Friendly Crew

Review for Holland America Rotterdam to Baltic Sea

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Lamont Stevens
10+ Cruises • Age 70s

Having recently disembarked from Holland America’s Rotterdam this(June 5 2022) I would like to share my thoughts with you. Be prepared for a long, thorough report. This a brand new, well maintained boat. We had about 60-70% capacity. A great majority 65 plus. Many walkers and motorized wheel chairs. Maybe a dozen children along with a group of 150 young European Travel agents who were ...
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Sail Date: May 2022


Cruise from Hell

Review for Eurodam to Alaska

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DAADPA
6-10 Cruises • Age 60s

My wife and myself have cruised six time on Holland and never had a problem, But this cruise was REALLY bad!! The offer on the cost of the cruise was good but we signed up for the orange card, You were to receive priority boarding, Never happened. We stood in line for 3 hours, No body at the dock new a thing about the program. We finally boarded and went right to our cabin, My wife's cousin was in ...
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Sail Date: May 2022

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Impeccable Service lovely stateroom (not for everyone). Excursion bookings need some improvement

Review for Eurodam to Alaska

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Tourmalinesandpralines
6-10 Cruises • Age 50s

We selected this cruise based on the itinerary (ports) as well as cabin availability. This was also a last minute booking which was finalized only 6 weeks ago. We were reluctant to cruise on ships offering "unlimited alcohol" etc. It is true Holland America may be considered a little older in age range of the passengers, however there were plenty of younger aged passengers enjoying themselves and ...
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Sail Date: May 2022

Cabin Type: Neptune Deluxe Veranda Suite


Cruising is safer now.

Review for Zuiderdam to Alaska

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arp6
6-10 Cruises • Age 60s

We chose this cruise due to Holland America's reputation in Alaska ( The park service prefers Holland America), the price ( super low) and because we had sailed on the Z dam 18 years ago... The crew was amazing. Knew our names after only a few days, dealt with difficulties ( excursions cancelled due to illness of guides) solved our minor problems and treated us like honored guests. Plenty ...
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Sail Date: May 2022

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Closed Buffet, Restaurants and Music Venues

Review for Nieuw Statendam to Mediterranean

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Schlinger
2-5 Cruises • Age 40s

Let me start by saying that the Nieuw Statendam is a beautiful ship with beautiful cabins and lovely employees. Unfortunately, that's about it as far as the advantages are concerned. Embarkation was badly organized in what could seem like a good organization: check people in in groups, give them group numbers and call them one after the other. And then send them all into the embarkation gateway ...
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Sail Date: May 2022

Cabin Type: Verandah Stateroom


Lackluster cruise with amazing scenery!

Review for Eurodam to Alaska

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usgoobers5
6-10 Cruises • Age 50s

My husband and I chose this cruise to mark one of our dreams off our bucket list. We are in our late 50s and definitely felt like youngsters on this cruise. The service was fantastic and our Veranda room was nice. Food was the same inside the "buffet" as the dining room. Every day it was nearly the exact same menu with the exception of meats, soups and desserts. Delicious egg rolls and chicken ...
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Sail Date: May 2022

Cabin Type: Deluxe Ocean-View Verandah Stateroom


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