We chose this cruise as a way of exploring the deep south in some luxury. It was very expensive at over £1000 per night per cabin but we thought that the quality of service would be at least equivalent to a European river cruise or an American sea cruise such as Holland America or Princess. It was nowhere near up to this standard, especially the catering and waiting staff.
Firstly, the ...
Dear clive.kemp1
Thank you for taking the time to submit your review. At American Queen Steamboat Company, we strive to create a memorable experience for our guests that exceeds all...
I am working for two ladies in their late 80's as their caregiver on board the ship, but one of them is my employer. I work for her as an all around helper ,cook,driver and maintenance man. But before that i took care of her husband for 4 years until he passed away. Fortunately she kept me on and I still work for her. Once a year she and her sister in law go on vacation for a week and take me ...
We had dreamed for sometime of cruising the Mississippi and in August after 40 some cruises on the Ocean Ships we lived our dream. ASQC used the beautiful Sheraton Downtown Memphis for our pre cruise stay. Loved the city ! Rode the Trolleys and had great ribs ant Central BBQ.
When we first laid eyes on American Queen she was tied to a tree at Mud Landing (choking the stump) we later learned. ...
Dear hootmon,
Your excellent review made our day here at American Queen Steamboat Company! We sincerely appreciate you taking the time out of your busy day to provide such a detailed and...
My wife and I were thrilled with our trip from Clarkston to Vancouver on the Empress. Starting with our included pre-cruise stay at the incredibly restored, beautiful Historic Davenport Hotel in Spokane, WA. You can fly into Spokane and arrange for a shuttle to the hotel through the Davenport.
The staffs from the Captain down through all the others that operate and maintain the boat and its ...
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company.
We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co.
We were waiting for the last minute deal , we found this cruise in a very short notice of departure.
the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history ...
Dear Rachel Wu,
Thank you for taking the time to submit your review. We are pleased to learn that you were able to use your credit and experience cruising onboard the American Queen . We...
we cruise in the Mississippi River starting from New Orleans Louisiana to Memphis TN withthe American Queen .Every day we stopped in 1 town, Nottoway Plantation in Nottoway,visting -the White castle completed in 1859 -64 rooms, then St. Francisville ,St. Louisana-the plethora of beautiful & charming antebellum period homes & architecture.then Natchez,Mississippi -charming river town first ...
We sailed aboard the Duchess from New Orleans to Minnesota departing July 16th.
The Duchess is a beautiful boat with room for 166 guests. The design of all the rooms is pleasing to the eye and very airy with high-ceilings. We entered the boat into the room where Pursuer is located. Access to the bar and grand dining from the Purser is through a hallway lined with beautiful replicas by ...
Dear Sailingmickey,
Thank you for your very detailed review! Your descriptions of the vessel and it’s illustrious decor are accurate. We are thrilled to learn that you enjoyed your cruise...
Pick something other than Victory Cruise Lines. The Great Lakes were a great place to cruise; just pick another cruise line. Or set your expectations low and deal with it. We did Detroit to Halifax.
For example, if you don't mind waiting 45 minutes for the crew to figure out how to put the gangway down to get off the ship at your ports of call... then deal with the limited excursion ...
Response from BriannaH, Guest Relations @American Queen Voyages
Dear Travel_Lots,
We are sorry to learn that your cruise did not meet your expectations. American Queen Steamboat Company has recently acquired Victory I and Victory II and we strive to...
Unique, beautiful itinerary and fabulous entertainment and service staff mostly wonderful (but inconsistent Pursers Desk courtesy) but some cautions for those with special needs, diets and health concerns.
Most staff are incredibly good, polite and service excellent. The scenery was beautiful and unique. Entertainment was top notch. Cabin Steward did a great job. Mostly quite nice but older ...
Dear leplep,
Thank you for your feedback. We are happy to learn that you enjoyed your cruise on board the American Queen. It is uncommon for us to receive negative feedback and sincerely...
This was probably the best cruise experience my wife and I ever had in over 16 years of cruising on a variety of cruise lines.
The all-American crew provided first class service and did put some meaning to the idea of joining the AQSC family.
American Queen was a true elegant Southern Belle affording us an experience closeted in sophisticated Southern Charm with true superior service.
The ...
Dear KeithandLiz,
Thank you so much for the rave review! We are very pleased to learn that we exceeded your expectations and you are our customer for life! Our team works extremely hard to...