American Queen Voyages Cruise Reviews
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Photo Credit: OneTimeCruiser01
Cruiser Rating
4.0
Very Good
444 reviews
Filters
141-150 of 444 American Queen Voyages Cruise Reviews
Review for a U.S.A. Cruise on American Duchess
mjreiber
2-5 Cruises • Age 70s
The wait staff was superb, extremely accommodating. The cleaning crew did a superb job. Kristen, the EMT, and Kashawna, the Purser, went above and beyond to arrange an oxygen concentrator when "Special Needs" failed to provide a working concentrator. I am extremely thankful and forever in their debt. Without their service, I might have been unable to complete the voyage. Two days without oxygen ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Mjreiber! Thank you so much for the great review! We are extremely pleased to learn that the on board crew were able to assist you with your needs! They are a great team and we are so...
Sail Date: April 2019
Review for a North America River Cruise on American Queen
Cruisergroup2019
10+ Cruises • Age 70s
I chose this cruise because a group of 18 of us wanted to cruise on a riverboat. This group cruises frequently but never a riverboat. Nothing about this cruise line is current. You can't even make online reservations. We had planned and booked everything before boarding, premium excursions, private cocktail reception. After boarding no one at the customer service desk or tour desk seemed to know ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Cruisergroup2019,
We are so disappointed to hear that your cruise did not meet your expectations. At American Queen Steamboat Company, we create memorable experiences that exceed all...
Sail Date: April 2019
Review for a North America River Cruise on American Duchess
PureMichigan53
First Time Cruiser • Age 70s
My husband and I took this cruise as a celebration of our 25th anniversary. We cruised from New Orleans to Memphis.
Pros: excellent food and wait staff. large variety of entrees and dietary needs met.
clean staterooms, common areas (except the sticky laminate flooring)
variety of hourly activities
variety of Premium Excursions
Cons: ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi PureMichigan53, Thank you for taking the time to submit a review regarding your cruise on board the American Duchess. At American Queen Steamboat Company, we strive to deliver a...
Sail Date: April 2019
Review for a North America River Cruise on American Duchess
rlv1939
10+ Cruises • Age 80s
As experienced ocean cruisers we chose this cruise up the Mississippi in late April to see some southern states before the summer heat. This year the heavy spring rains within the Mississippi watershed had created major upstream flooding; however, the only impact to our cruise was two of our docks were damaged and unusable and one of our planned stops was canceled.
Overall, the cruise was great ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Rlv1939! Thank you so much for the kind comments! We are elated to learn that you enjoyed your cruise. Chef Charboneau is absolutely a delight and you will love her latest cook book! ...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Queen
Justbeginners
2-5 Cruises • Age 60s
We had been recommended the American Queen by a close friend, who is quite choosy so we felt confident all would be prefect!
Not quite!
Disappointed with quality of some of entertainment.
Particularly the lounge singer- we felt very poor, could have been much better.
Sadly dinner service was lacking, although did improve so I guess someone at a neighbourung table may have said ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Justbeginners!
Thank you for taking the time to submit your review! We hope you will come back and see that we have made some improvements in the areas you have given us your feedback on....
Sail Date: April 2019
Review for a North America River Cruise on American Queen
ejbrand7289
First Time Cruiser • Age 30s
I always wanted to visit New Orleans and my companion had always wanted to go down/up the Missisipi River. This cruise offered the best of both worlds. Unfortunately i was disapointed to find that the food was not always of good quality and did not cater well for vegetarians. Unfortunately there was also a lot of fried fish rather than fresh fish. There were also times when the boat ran out of ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi ejbrand7289! Thank you for taking the time to write the review! We are pleased to learn that your overall experience was a great one! We value our guest feedback and If you would like...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Queen
cesaltz
10+ Cruises • Age 80s
We (my wife, myself, my daughter and her spouse) had always wanted to try a US Cruise Ship on the Mississippi River,
We started at New Orleans and traveled to Menmphis, the hotel the ship chose was a part of the pre trip was excellent and we actually booked it via separate reservations a day early,
The room on board was nice, however our steward was at best poor, in fact the ship changed him ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Cesaltz!
Thank you for taking the time to submit your review. It is very rare to receive feedback such as this. However, we do value our guest feedback and would like the opportunity to...
Sail Date: April 2019
Review for a North America River Cruise on American Empress
West Palm Frank
10+ Cruises • Age 70s
Cruised before on the American Queen. Loved the service and staff. 5 stars. Thought the Empress might be similar and it was just as good, maybe considering the scenery, better. First, the cabin. Knowing that the cabins on these boats tend toward being a bit smaller and knowing that the weather would be cold and rainey, we opted for one of the biggest cabins onboard, 704. Cabin was large and ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Frank! Wow! Thank you for the outstanding review! It sounds like you have cruised enough to know the best when you experience it! We really appreciate you taking the time to write this...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Duchess
joek
10+ Cruises • Age 90s
Entire boat was reserved for Road Scholar members for this cruise. Instead of the standard one day stay in New Orleans with tours, Road Scholar had two before boarding.
The food and service was outstanding, either in the Main Dining Room with a very good selections or in the Grill Room/Terrace buffet. Most of us chose the Main Dining Room for dinner, wine and beer is included with dinner. and ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi joek!
Thank you so much for the 5 star review! We are thrilled to learn that your experience was memorable and exceeded your expectations! Thank you for sharing the details of your...
Sail Date: April 2019
Review for a North America River Cruise on American Duchess
Lkbennett
6-10 Cruises • Age 70s
This cruise was chosen by a neighbor in my community, Sun City Palm Desert California, who organizes group trips. I was fortunate to be invited to join the group, and because I was cruising without my husband (who stayed at home with our dog), I was paired with a roommate who is also a neighbor in our community. There were 34 people in our group.
The cruise we were on is the Lower Mississippi ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Lkbennett, We really appreciate you taking the time to write this exceptional review! I especially love your description of the duck parade! Oh, what a fun sight to see! I do have to...
Sail Date: April 2019
Find a cruise
Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.