American Queen Voyages Cruise Reviews

Fishing boat in Petersberg harbour
Photo Credit: OneTimeCruiser01
Another yummy dessert
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Kayaking in Misty Fjords
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French balcony cabin window
Photo Credit: OneTimeCruiser01
Cruiser Rating
4.0
Very Good
444 reviews

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131-140 of 444 American Queen Voyages Cruise Reviews


Not worth the high price

Review for a North America River Cruise on American Queen

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last spring break
10+ Cruises • Age 60s

We wanted to do a paddleboat River Cruise and our friend that owns a travel agency suggested we try this ship. The ship and the crew were fantastic. However, we found no out that people that booked in the month before the sailing were given room upgrades and up to $1000 credit. Apparently so many people cancelled due to the ports being closed because of high water levels that the line needed to ...
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Response from JaneF, Guest Relations Manager

Dear last Spring break, We are sorry to hear that the cruise did not meet your expectations. If you would like to discuss this further, please contact our guest experience manager at...

Sail Date: June 2019


Excellent Great Lakes Adventure

Review for a U.S.A. Cruise on Ocean Navigator

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StillOutOfOffice
6-10 Cruises • Age 30s

The voyage we were on cruised from Detroit to Montreal and it was fantastic! The ship had just been refurbished before our embarkation. It is very well done, very accommodating and a very pleasant atmosphere. The layout is very simple and common areas are easily accessible. The food onboard was excellent. Breakfast at The Grill (deck 4, aft) was one of my favorite parts. A hearty ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi StillOutOfOffice! We're glad to hear you enjoyed your voyage with us on the Great Lakes! We agree that Cleveland gives a great reception! And Niagara - such a special place. It's most...

Sail Date: June 2019


Poor excursions; poor customer service; great food and restaurant service

Review for a U.S.A. Cruise on American Queen

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CAlgee
6-10 Cruises • Age 70s

We selected this cruise as we were traveling with 2 other couples who live on our street. This is not the best of the ships in this line but selected as one couple needed a lower cost cruise. Rooms small and cramped and flooded during rains. Employees who work hard were up at 5am pushing rainwater off deck, but the problem, aside from the noise, was that water was pushed inside the ...
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Response from JaneF, Guest Relations Manager

Dear CAlgee, American Queen Steamboat Company cares about their guests and their feedback is extremely important to us. We would like the opportunity to discuss this with you if you would...

Sail Date: June 2019


American Queen Steamboat, Memphis to New Orleans (June 3-10, 2019)

Review for a North America River Cruise on American Queen

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cruise-otter
10+ Cruises • Age 70s

In June 2019, my wife and I took the American Queen paddle wheeler on a one-week trip down the Mississippi River. Trip went from Memphis to New Orleans (the Deep South). I rate this trip as an overall 5 (on a scale of 5), based on its distinctive niche for educational travel. The Mississippi River is America’s other “Route 66.” You can see it from shore by driving yourself along the Great ...
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Response from JaneF, Guest Relations Manager

Wow Cruise-otter! This is a great review! Thank you so much for recognizing the educational value. We are thrilled to learn that you enjoyed your cruise and the deviations. We sure...

Sail Date: June 2019


Great cruise, something different , Mississippi River

Review for a North America River Cruise on American Queen

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Lindy Jo
10+ Cruises • Age 70s

I was always looking at Mississippi River cruises, but they seemed too expensive. My husband and I usually cruise in the Carribean on ships that have a lot of attractions. Oasis,Allure) Then,Cruise Critic advertised this cruise The American Queen is small compared to large cruise ships (425 abt.) but all the luxuries were there. Great food in the dining room, the informal buffet at dinner time ...
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Response from JaneF, Guest Relations Manager

Hi Lindy Jo! Thank you for the five star review! We are so pleased to learn that you enjoyed your cruise. We appreciate your acknowledgement of our talented entertainers. We sure do hope...

Sail Date: May 2019


Victory 1

Review for a North America River Cruise on Ocean Voyager

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Seeayyyytee_4
First Time Cruiser • Age 30s

From dining to excursions it was absolutely impeccable. The crew onboard was the nicest most personable people I have ever met. The ship was flawless and very well put together. Food was mind blowing and always brought in such a timely manner. I loved the option of dinning room or serve yourself buffet that opened earlier. I’ve always wanted to sail the Great Lakes and was excited when I heard ...
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Sail Date: May 2019


Premium Excursions well worth it!

Review for a U.S.A. Cruise on American Queen

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DSeddon
First Time Cruiser • Age 40s

ATV outdoor shore excursion at Natchez was the highlight for us! Well done to David and the Team for putting this outdoor adventure together. Civil War battleground tour at Vickisburg was also excellent. Our particular thanks to the thoroughly informative speakers/guides - especially the gentleman who dressed and acted the part of a soldier of the day - he really made a ...
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Sail Date: May 2019


Victory II

Review for a U.S.A. Cruise on Ocean Navigator

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Seeayyyytee_4
2-5 Cruises • Age 30s

Embarkation: We arrived in the port of Detroit a little early and were pleasantly surprised that we were able to board despite being early. Once on board we were greeted by staff and were immediately given our room keys. We were not able to get into our rooms yet so we went into the lounge where the staff made us feel like we were at home. We were given drinks and shortly thereafter there was ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Seeayyyytee_4, Thank you so much for sharing your kind feedback! We’re glad you enjoyed your excursions and made some new discoveries! We would love to welcome you back aboard in the future...

Sail Date: May 2019


Delightful and relaxing

Review for a U.S.A. Cruise on American Queen

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MarionK
2-5 Cruises • Age 70s

My husband was interested in historic stops and I wanted to relax and be pampered. We both got what we wanted. I was able to stay on board while he went site seeing. Our cabin was small but had everything you could want. Our bed was very comfortable and the room was clean. Housekeeping stopped by twice a day to freshen up. Bathroom was larger than expected and plenty of hot water for showers. ...
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Response from AlexL, Consumer Marketing Mgr. - AQSC

Dear MarionK, Thank you for the fabulous review! We are thrilled to learn that you enjoyed your cruise. The socializing on board is really quite enjoyable and the hop on hop off tours offer...

Sail Date: May 2019


American Empress - Beautiful and Entertaining!

Review for a U.S.A. Cruise on American Empress

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Nformato
6-10 Cruises • Age 30s

After traveling with the American Queen Steamboat Company on the American Duchess, we had such an enjoyable experience that we decided to book a trip on the American Empress in the Pacific Northwest; and it was so worth it! From the smooth check in process at the hotel to easy and enjoyable disembarkation day options, the whole week ran so seamlessly We never had to worry about a thing! The ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi Nformato! It is wonderful to hear that you enjoyed another cruise with us! American Empress takes you to some truly breathtaking places. Our partners at Shore Excursions of America do a...

Sail Date: April 2019

Traveled with disabled person


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