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American Queen Voyages Cruise Reviews
Cruiser Rating
4.0
Very Good
421 reviews
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1-10 of 421 American Queen Voyages Cruise Reviews
Review for American Empress to North America River
georgiafrlittle
10+ Cruises • Age 60s
This cruise goes from Clarkston to Portland. The first excursion we took was the JetBoat Tour of Hell’s Canyon. I have never seen anything like the terrain. We saw BigHorn Sheep, Deer, Turkeys, and a bald Eagle. The river is clear and beautiful.
This cruise was wine themed so we had wine tastings onboard and two dinners with wine pairings. We also did the Red Mountain Vines to Wine ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi! Thanks for taking the time to leave a review. We are pleased to hear that you enjoyed your American Empress sailing. We are so glad that the excursions, food, and onboard experience...
Sail Date: October 2022
Review for American Countess to North America River
acablitke08
10+ Cruises • Age 60s
We sailed Oct 2022. We were looking forward to MSY - MEM. The line can’t control the river. The day before we were supposed to fly to MSY, we were notified they couldn’t sail south of MEM because the river levels were too low so we needed to change our flight reservations to MEM. We were promised a refund for any change fees w/in 4 - 6 weeks. Fortunately, our Tours By Locals day trip and our ...
Read MoreSail Date: October 2022
Review for American Queen to U.S.A.
cmichaelcornely
10+ Cruises • Age 70s
From the beginning a Disaster
Boarding through a dirty port gangway
Very weak welcome aboard
Dirty Boat
Sparse crew
Boat broke did not go for two days
Food awful and cold
Bars terrible
Only 3 not open most of the time
Only two bartenders
Dirty glasses everywhere
food, dirt on decks
Cigarettes' buts on floor
Housekeeper sporadic
Ports ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....
Sail Date: September 2022
Review for American Queen to North America River
Welikecruzng
10+ Cruises • Age 60s
To start with, I tried to find Minneapolis or Red Wing as the embarkation port but was unable to find it in the drop down and it wouldn't let me enter either cities.
1. We only got travel documents after our travel agent called them days before the cruise. I guess this should have been an omen.
2. The cabin had a large patio but was mostly usuable due to their being no shade from noon to ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Welikecruzng! Thank you for taking the time to leave a review. We are disappointed to hear about the missed stops, internet situation, among other things you mentioned. We will pass the...
Sail Date: September 2022
Review for American Queen to U.S.A.
Fesey
10+ Cruises • Age 60s
This was a bucket list holiday for my husband and I travelling from Minneapolis, Minnesota to New Orleans. We paid over £6000 each for a 14 day holiday - a majority of Americans paid $20,000 per cabin.
We travelled from Redwing Minneapolis to New Orleans in an inside cabin. This was the cheapest cabin available. Our holiday started on 12th September and ended 26th September 2022.
The weather ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Fesey! Thank you taking the time to leave a review. We are disappointed to hear about the problems with staff, food, and cancellations. We will pass the feedback along to our team....
Sail Date: September 2022
Review for American Countess to U.S.A.
CruisinCadie
10+ Cruises • Age 70s
We are a retired couple in our mid-70's. This was our 14th cruise, 2nd river cruise. We sailed on the Countess last May and had such a great time we decided to take another cruise on her. While this cruise was not as great as the previous one, we still had a good time.
I really love the ship. The layout is so convenient and everything is close together. The grand lobby and bar with the ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi CruisinCadie! Thank you for leaving feedback. We are glad to hear that you and your husband enjoyed your cruise. We regret to hear about the tug boat and missing Hannibal and will be sure...
Sail Date: August 2022
Traveled with disabled person
Review for American Countess to U.S.A.
runner19492002
10+ Cruises • Age 70s
Always a fun adventure with American Queen Countess! We are a very fit 73 and 72 year old married couple. Most passengers on the ship are near our ages. Many have mobility issues and there are often times of waiting particularly on the buses and getting on and off the ship.
I wrote a previous review ("Life on the Mississippi") in July 2022 regarding the American, Countess. All the negative ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi runner19492002! We are disappointed to hear about the tug boat and missing Hannibal. We are glad you noticed some things have improved. Thank you for your feedback! We will pass it along...
Sail Date: August 2022
Review for Ocean Navigator to U.S.A.
VirgilMathias
10+ Cruises • Age 70s
Having had a very good experience on the American Queen Sternwheeler, New Orleans to Memphis previously, we were not hesitant to book the Great Lakes cruise and recommend to another couple who also booked it. Wow, the two cruises couldn't have been different. I'll break down our comments.
Precruise Hotel. Chicago Hilton nice hotel, a bit dated but elegant. Breakfast provided next morning but ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi VirgilMathias! We are disappointed to hear that you found your experience to be not a great value for the cost. We will pass your feedback along to the vessel....
Sail Date: August 2022
Review for American Queen to North America River
bob brown
10+ Cruises • Age 70s
I have always wanted to cruise on the US rivers, and I also wanted to experience the largest riverboat, as well as steam-powered, so the American Queen was my obvious choice. Eventually, I hope to cover all the US rivers that offer overnight cruises.
We flew in to St. Louis, and were lodged at the Hilton at the Ballpark, where we checked in, and completed a Covid test.
We toured St. Louis ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi bob brown! Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your trip on American Queen! We will pass your feedback along to our crew....
Sail Date: July 2022
Review for Ocean Victory to Alaska
DSF8241
10+ Cruises • Age 70s
The following describes our experiences, good and bad during our expedition journey through Alaska, July 19 - 30, 2022 on the American Queen Voyages ship Ocean Victory.
First the good…
The expedition team consists of enthusiastic, knowledgeable and dedicated men and woman. These people were constantly finding ways to assure that the passengers received the expedition experience that they ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi DSF8241! Thank you for taking the time to leave feedback. We are thrilled to hear about the expedition team. We regret to hear about the COVID-19 cases. We will be sure to pass the...
Sail Date: July 2022
