American Queen Steamboat Company Cruise Reviews

My husband and I took the American Duchess from St. Louis to Minneapolis on the Mississippi River. We knew it would be quieter than other cruises we have taken, but we were not really prepared for how little there was to do (both onboard and at the ports of call). The boat had virtually no entertainment, other than cheesy 45-minute shows given each day by an entertainment staff of 3 people ...

This was the third actual cruise for the American Empress after the reopening. We started from Clarkston WA and sailed down the Snake and Columbia Rivers. The cruise was fairly full and the crew was slightly short handed. But the officers and assigned people filled in marvelously well. The cabins are small and compact on the Empress but most have private verandas. Food was American style, ...

Booked this cruise for my mom's 90th birthday celebration. When I requested a handicapped room, I was told all rooms are handicapped accessible. They were not. We spent the first day and a half waiting for an accessible room. I requested and received confirmation that we were seated for early dining as my mom needed to eat at a particular time, not at 8 pm in the evening. We boarded the ...

This was was my first river cruise, but I traveled with three others who had traveled with AQSC before and love river cruising, especially the HO-HO opportunities offered by AQSC. They agreed, this cruise was a letdown. We sailed from Clarkston to Portland and I’d recommend that sailing, especially if you are a Lewis & Clark fan. You get to experience the changing scenery and follow their ...

Given the restrictions of Covid-19, we were very pleased to be seeing the Pacific Northwest. We were confused when the initial embarkation staff did not seek our vaccination status, we had to insist to show it. The American Queen Steamboat Company did their best to maximize safety and minimize disruptions. The Columbia/Snake River experience has been educational and reaffirming of the ...

We are currently on the boat going from Memphis to New Orleans and couldn’t be happier. Five stars on all counts: the ship, the service, entertainment, food, and included excursions. First of all, the ship itself is beautiful! Every public space and the cabins are well thought out. The grand lounge and bar area has big windows providing a great view of the river. It’s a wonderful space to ...

Highly recommended by a very close friend. Professionalism the whole time with all of the staff: Pursers, restaurant staff, housekeeping staff, deck and bar/lounge staff - we can't say enough about how much fun, professional and knew their stuff! The entertainment was very good each night, the band exceptional and especially for Memorial day they had a service and a retired Army Chaplin ...

This was my first ever river cruise after 37 ocean cruises. I enjoyed it, but expected a premium experience for the price paid, and it fell short in a few areas. My week in a solo cabin on the Countess (a $3,000 total fare) was $600 more than a week on my favorite ship ever, the Queen Mary 2, where both the food and the service were really outstanding. The food on the Countess was very good, ...

Overall Experience: We were rescheduled several times due to cruising restrictions related to the pandemic so we encountered some disappointments along the way. American Queen Steamboat Company (AQSC) did everything in their power to get us on the earliest cruise possible and threw in some very nice perks for our inconvenience. We were able to cruise May 16, 2021. We are not new cruisers ...

We cruised on the American Countess which left New Orleans on May 16. Overall it was a good trip, particularly the entertainment and the dining. The cruise included one night at the Hilton Riverside in New Orleans. This allowed for a conference room to be used for pre-cruise COVID testing. That part was easy and we got our results via email in about an hour. Check-in was complicated by ...