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120 MSC Cruises MSC Seaview Cruise Reviews

We chose the MSC Seaview because my inlaws cruised with MSC 10 years ago, and wanted to try the new Seaview ship during its inaugural season. The Pros would be be: the ship was beautiful, all brand new. We had no issues with our ... Read More
We chose the MSC Seaview because my inlaws cruised with MSC 10 years ago, and wanted to try the new Seaview ship during its inaugural season. The Pros would be be: the ship was beautiful, all brand new. We had no issues with our embarkation and check in, very smooth and quick. Our bags arrived at our room within minutes of us, so we were able to quickly change and head to the pool. The food was amazing, so much selection, the service was great too. A few times the servers got confused with orders, but that was to be expected with a new ship, no big deal. The shows and entertainment were so much fun. Cons if I have to think of a few, the rooms are very small. Especially for 4 of us (2 adults and 2 children). Not enough closet space to unpack our clothes, so my husband and I lived out of our suitcases for a week. And let's not even talk about the size of the shower. We had a balcony, which alleviated the tightness of the cabin. Also, on our At Sea days, the ship was extremely crowded. Not enough lounge chairs for the amount of guests. On port days, we could easily find somewhere to sit. But on the at sea day we ended up sitting on 2 chairs and taking turns in the pool. People would put a towel on their lounge chairs and leave for hours on end. The ship said they monitored the situation and would only allow people to leave for 30 minutes, but we never saw that happen. Also, my father in law would order a soy milk cappuccino every morning at breakfast at the buffet, and by the time it arrived we had already finished our breakfast. The servers explained that they didn't have soy milk in the kitchen, so it had to be made at one of the bars and brought over, which took quite a long time. We thought they had forgotten about the order. I imagine my father in law is not the only passenger with an intolerance to dairy. The TV channels in the room did not have any children's programming in English. Also, everything to purchase on the ship is extremely expensive. They promote the specialty restaurants, but then when you look at the menu the prices are sky-high. Would have been nice to try one of them, but we just stuck with the main dining room and the buffet for the week. Read Less
Sail Date July 2018
The boat is amazing. Brand new. That was our first crew. The client care for “business” things is massively negative : Wi-Fi for such a ridiculous expensive price, no business center. Excursions only here to take money from the ... Read More
The boat is amazing. Brand new. That was our first crew. The client care for “business” things is massively negative : Wi-Fi for such a ridiculous expensive price, no business center. Excursions only here to take money from the clients : we found the same kind of excursion that MSC proposed for half the price (we asked for a private taxi for a trip). We also asked when we booked that we’d like to eat at 8pm. We have to ask every evening for a table as we have been booked at 6pm with 2 different tables !!! As a family this is pretty good. One of our child has been taken her towel at the pool and we have been told that we will have to pay for it. All the “extra” activities on the boat have to be paid. That would be better if they were included in the price. Read Less
Sail Date July 2018
In mid July we made a Western Med cruise on the Seaview. The ship looked beautiful and was brand new. We had a balcony cabin above the smokers deck (deck 8). If you want a non smoking experience you have to avoid the balconies on deck 9! ... Read More
In mid July we made a Western Med cruise on the Seaview. The ship looked beautiful and was brand new. We had a balcony cabin above the smokers deck (deck 8). If you want a non smoking experience you have to avoid the balconies on deck 9! The pools are great, and waterslides were amazing! Our 6 year old daughter was given a wristband wich allowed her to go on all the waterslides! The kidspool is great although there is no sitting space for adults...which is a fault... The restaurants were great. The staff is great! The cabin was well taken care of. We loved the jungle pool. It was the best place were there was a little shade. You need the shade during summer. The ports were all good, although we did not like there were extra costs for getting in to town. A free shuttle should be normal...but...that is what you get for the low pricing! All the food was good, but only the pizzas were great! One thing that annoyed me is that the Yacht club is getting more and more space on the ship....which means normal passengers can not have a complete experience of the ship...the top floors/decks were not allowed to normal passengers....this is getting worse on every new ship... The entertainment was great! We have been on Celebrity, HAL and MSC. Though the first two are better, MSC gives true value for money. They speak a lot of languages but no Dutch at the kids club, which is sad, because there were lots of Dutch children onboard.... Read Less
Sail Date July 2018
The number of passengers are far too numerous for the cruise. Had to fight over poolside loungers, food and tables from the buffet, and even standing space at some bars. Whatever you wanted you had to pay extra for. Cabin and cabin service ... Read More
The number of passengers are far too numerous for the cruise. Had to fight over poolside loungers, food and tables from the buffet, and even standing space at some bars. Whatever you wanted you had to pay extra for. Cabin and cabin service was excellent. Very little entertainment in the bars and due to the number of passengers battled to get bar waiter service. Also had to wait for hours to get an elevator to different floors. I have travelled on other cruises and got the impression that once MSC had you on board all they would then try and do is fleece you for your money!!! The food in the Silver Dolphin Restaurant was average, some dishes being wonderful and others awful. The excursions were way overpriced and we did our own thing at a fraction of there price. Embarkation and disembarkation went very smoothly without any hassles. Would think twice before going again with MSC. Read Less
Sail Date July 2018
Background: I, a 50+ Swedish woman, have only cruised with NCL before and I usually cruise together with my husband. However, this time my youngest daughter, 21 years old, came along. Pre-cruise in Barcelona: We arrived to ... Read More
Background: I, a 50+ Swedish woman, have only cruised with NCL before and I usually cruise together with my husband. However, this time my youngest daughter, 21 years old, came along. Pre-cruise in Barcelona: We arrived to Barcelona one day in advance and stayed at hotel Serhs Del Port. From the hotel we walked a few minutes to a bus stop near the Monument of Christopher Columbus where we took the Cruise Port Shuttle Bus T3 and a single ticket was €3. Bus to cruise terminal Embarkation: Since we had to check out from our hotel at 11 am we arrived at cruise terminal A at around 11.15 and when handing over our suitcases we, as Black Card holders, got Priority boarding. The check-in doesn’t start until 12 o’clock so we sat down and relaxed while waiting. At around 11.30 people started to queue for the check-in, some of which even had boarding group 3 and we could not understand why they were queuing. Just before 12, people with Priority boarding were asked to come forward to the check-in desks but a lot of people without Priority boarding also tried to get in. However, the MSC-staff easily manage to take care of the situation and we were let forward. We tried to use our electronic tickets after having done a complete check-in online, but they were not able to access this information. Luckily, I had also brought the printed cruise ticket and embarkation form. We received our cruise cards and after the obligatory embarkation photo we could enter the ship. Since the cabins shouldn’t be ready until 2 pm we decided to have our first free drinks in the Sunset Beach Bar. Sadly, all the sitting area close to the bar is a smoking allowed area, so we moved up to deck 8. We realised that the Marketplace Buffet was situated inside and decided it was time for some lunch and we had great views over Barcelona. When doing the web-check-in you could only choose between early or late dinner seating and we had asked for late dining and hoped to get a dinner time at around 8 pm. Your dining information is displayed on your Cruise card and we were assigned to the Silver Dolphin Restaurant for a 22:00-seating. From 2 pm you could visit the Dining Info point outside the Silver Dolphin for Inquiries and we were first in line and had no problem to change our dinner time to 20:00 from day 2. Cabin: We stayed in a Fantastic balcony cabin, 14208 at the starboard side. The cabin was a good size with comfy beds and a sofa. The storage in the wardrobe was a bit limited and could have been planned better, but for two people and 7 days cruising it worked. The bathroom is a little compact but had a nice glass enclosure and there were two shelfs of ok size over the sink. The balcony had two chairs and a footstool. The cabin was very well sound proofed both to adjacent cabins and the outside. The curtains keep all the light out when closed. Our cabin steward was not very social but kept our cabin very clean and fresh. We do though miss the towel animals you get every night on NCL. When arriving to the cabin we found one big bed despite having asked for twin beds and some other person name and photos were on the tv-screen. We got worried that we were in the wrong cabin but after a visit to the guest service everything was solved. Back in the cabin around 2.30 pm our suitcases had arrived, and we could unpack. We realised we needed more hangers and after a phone call we received 10 more hangers immediately. Dining: We had breakfast in the Ocean Point Buffet on deck 16 every morning and never had any problems to find a table for two. We had thoughts to use the room service, but it was so convenient to take the stairs up to the buffet and the staff were so attentive and nice. The buffet had plenty of breakfast food options and we found everything we usually have for breakfast during holiday and much, much more. Very easy to order a cappuccino and everything arrived very fast. When we had lunch on the ship we also used the buffet restaurants and were very pleased with the selection of food. For dinner we were assigned to the complimentary Silver Dolphin Restaurant and had a very nice table next to the window and very nice guests around us. Our two waiters really took great care of us. The dishes on the menu sounded delicious, but the quality of the food was lower than expected. I would say the food was comparable with what you are served in a Swedish lunch restaurant that cooks for thousands of guests. The taste was for the most okay, but it did not look very appetizing and it lacked finesse. The size of the portions also differed from very small to normal. As a Black card holder, we were able to have a complimentary meal in one of the speciality restaurants and chose Butcher’s Cut. We were entitled to choose 3 courses from the Dining Experience Menu and all the food both tasted and looked delicious. Bars: We had the All-Inclusive Restaurant & Bar drink package included in the cruise. Two whites, two reds and one rosé wines by the glass selected by a sommelier was included in the package. Also included was a flute of dry or sweet sparkling wine and we enjoyed all the wine we drank even though we are no wine experts. Our intention was to try all bars on the ship and try as many different drinks as possible, but a seven-day cruise with only one sea day resulted in a lack of time to visit all bars. Entertainment: Since it was our first time on MSC we went and saw all the shows in the Odeon Theatre. They all lasted 30-40 minutes and we enjoyed them all, but even if every show has a special theme they had a lot of similar elements. It was very easy to make a reservation using the MSC For Me app. We attended some fun parties and activities in the Atrium, at the Panorama pool and in the Haven Lounge. The entertainment staff were great about getting people involved in the activities. However, this could not be said for the Cruise Director who only took part when introducing the Show in the theatre every evening. It was impressive that he did so in five different languages, but he lacked involvement and did it in a very boring way. Ports: We got off in most of the ports and choose to do our own thing except for the organized MSC-tour to Etna and Taormina. Marseilles: Followed the green painted line by foot 8-9 minutes to the bus stop for the free shuttlebus which took us to Jolette from where we walked to the Old Port. We then took Le Petit Train up to the church Notre-dam de la Garde with a great view over the city centre. Genoa: Easy to walk along the sea to Porto Antico and then we took a walk on streets that looked nice and continued to Via Garibaldi which is lined by beautiful palaces. Naples: There were thunderstorms with rain during the morning, so we decided to stay on the ship even if the weather improved a lot. We have been to Naples and Pompeii before. Messina: Took the MSC-tour to Etna and Taormina and had a great Italian guide who spoke very good English. The bus ride from Messina to Mount Etna took 1 hour and 45 minutes but the scenery was amazing and the guide gave us a lot of information so it felt very quick. We stopped at the two inactive Silvestri Craters which were formed during the eruption 1892 and we had time to climb the lowest crater. Sadly, it was a bit cloudy, so we couldn’t see the top of Etna. We continued to the little town of Taormina and had a guided walk for 30 min and then had about 2 hours free time for lunch and to explore the very pretty village. Valetta: Stayed most of the day on the ship and had the pool almost to our self. We have visited Valetta before and just took a short stroll during the afternoon. Disembarkation: Since we had Black Card-status we could disembark already at 8.30am, but we went to Guest Service and asked for a later disembarkation and got 9.30pm instead. Our meeting point was the Venchi Bar on deck 6 and we got a bit confused since nothing happened until 9.45am when an announcement came that we could go to the exit. Almost no que and easy to find the luggage. There was a taxi que, but we only had to wait around 15 minutes before we were on our way to the airport. Summary: We had an amazing week on a beautiful ship with so much to do and explore. The Service was overall great, but we had been spoiled from NCL that the Senior officers are very social around the ship and that was not the case on Seaview. We had a very positive first experience with MSC and next time we would like to try Yacht Club. We have done some vlogs from our cruise which can be found on You Tube: The Eriksson Family Adventures https://www.youtube.com/channel/UCuaqlABQtAq4w7pMrrZfLHw Read Less
Sail Date July 2018
New ship so thought of going on this, but I would suggest don’t even go if it’s free 1) Zero customer service 2) Money/Coupon for everything 3) Majority of staff with swollen faces 4) My mscphotos studio on board rip off ... Read More
New ship so thought of going on this, but I would suggest don’t even go if it’s free 1) Zero customer service 2) Money/Coupon for everything 3) Majority of staff with swollen faces 4) My mscphotos studio on board rip off they are clueless I paid top dollars and now can’t access my photos, its 1 week after the cruise and they are not letting me login. 5) 3 dining per day 6 8 & 10 pm. Totally rush job to throw you out 30 minutes before the next seating begins. 6) Room staff was courteous and good 7) casino rules are horrible can’t enjoy period Overall don’t bother with this cruise line I’ve been to few cruise and would rate MSC below par compared to any other. My Head attendant was very nice at the dining but the rest server were arrogant and ready to answer back. Am I wrong, while I was on call the server came up behind me to serve the bread since he noticed I was on call he went ahead to next person besides me. But when I finished my conversation I just asked politely to get some bread. He answered little rough: I was there but you were on the phone. I don’t think it’s the best way to answer. Many such instances as these are what leaves a bad taste Read Less
Sail Date July 2018
This was out 9th cruise in the MSC Yacht Club and so far this is the best one, mainly because of the spectacular new ship in the Seaside Class, the MSC Seaview. MSC have put a lot of effort to make the YC enclave better and better and with ... Read More
This was out 9th cruise in the MSC Yacht Club and so far this is the best one, mainly because of the spectacular new ship in the Seaside Class, the MSC Seaview. MSC have put a lot of effort to make the YC enclave better and better and with the Seaside Class they have made the Yacht Club excellent in all aspects. The layout with the YC Restaurant and Top Sail Lounge forward on deck 16 and 18 is spectacular. The outside lounge in front of the Top Sail Lounge is fantastic with great views. Great interiors in the YC as well as in the rest of the ship. The One Pool Deck is now divided into two main parts and the pool area with the bar and buffet/Grill is really a great place. There is plenty of seating in the shade, on section for smokers. And in the front there are two whirlpools and plenty of sun loungers. Despite that the YC have more cabins than on the Fantasia Class there is plenty of space and no problem to find a sun lounger even on busy seadays. The lunch served here is great with many choices. They make you burger, steak, fillets and fish to order, everything of good quality. The same goes with the salads, fruits and desserts. Fast drinkservice too. The food in the restaurant range from good to very good and some dishes where excellent. The portions are on the small side in my opinion but you can order as many dishes as you want. My DH liked the portions sizes so this is very subjective. The service was excellent all the time and you really felt welcome. The homemade bread and pasta was outstanding. Our butler and his assistant was one of the best we ever had. His service was always delivered with a smile and a sense of humor, loved it. We had our breakfast in the cabin and it was promptly delivered every morning. The Yacht Club guests have the premium drink package included and it goes for the whole ship. Excellent. That makes is very convenient when exploring the rest of the ship. Embarkation and especially the disembarkation was a breeze. All in all we had a great cruise and I would not hesitate to recommend MSC and their Yacht Club, it's great value for money. Read Less
Sail Date July 2018
My family and I have been on many cruises in the past and thought this one would be equally as pleasant as the others. THE GOOD The ship is new, clean and nicely designed. The food was good. The crew were fine nothing negative to ... Read More
My family and I have been on many cruises in the past and thought this one would be equally as pleasant as the others. THE GOOD The ship is new, clean and nicely designed. The food was good. The crew were fine nothing negative to say - although not as customer oriented as RCL, Celebrity or Norwegian. The highlight on board the ship was our daily visits to the Coffee Bar - Jason made everyday excitng for us. He was AWESOME!! Always professional and polite everytime we visited. Embarkation/Debarkation - Very good we were on and off the ship in no time. The ports visited were great - the best for us was the boat ride to Portofino THE BAD - Sadly this is where the good ends Everything seemed to be semi normal until they demonstrated just how heartless (Excursion Department Staff) they truly are. In Messina, my family and I went on a MSC bike tour. The drivers there are very reckless and I was hit by a car on the bicycle and injured both my leg, arm and severley bruised from the impact. The two tour guides attempted to bandage (first aid kit) me as best they could but I was still in pain and bleeding a lot. The tour guide then said it’s best we find a way to get her back to the boat via taxi. Thank goodness, there happened to be a good samaritan who witnessed the accident and offered her assistance while we waited for taxi services. My husband with the help of the tour guide was able to secure a taxi to get me back to the ship but was told it was our responsibility to not only pay for our way back we also had to pay for the tour guides fair and cargo for all 3 bikes to return to the ship. MSC Excursion Department had absolutely nothing in place to handle emergencies and offered zero assistance outside of the first aid rendered with the temporary bandages from the tour guides. Upon arriving back to the ship my husband paid the taxi driver as we wanted to get to the Medical Center onboard the ship as soon as possible. However, the medical center was closed (port day) when we arrived back on the ship. We then met with the manager of the Excursion Department who seemed very unconcerned when she approached me and my husband. The only think she did was a make a phone call to the nurse upon our request to see if there was anyway I could be seen prior to 4p (when the center reopened) and we were told by the manager if we paid additional money the nurse would see me. At this point it was only a 2hr wait and I told my husband I just wanted to take something for the pain and lie down. The manager walked off and we were then given forms to complete, I then realized at that moment no one had any information from the driver he was just allowed to leave without a written statement. I was also asked to fill out a medical waiver form, which I refused to complete given at no point was any type of medical services offered by MSC or MSC Excursion Department - we requested all the services that I received. We later returned to my cabin and waited until 4p to see the medical staff regarding my injuries. On a much more happier note, the staff in the medical center were very professional and courteous. Although, this was yet another cost we had to incur we felt everyone there showed compassion and empathy. The doctor accessed my injuries - cleaned and bandaged my wounds. Because I was injured, my husband and my daughter returned to the excursion desk and asked if we could cancel the reservation for our excursion the next day given the accident. The woman at the desk exclaimed that she could only refund the amount of the two tickets for me and my husband but refused to issue a refund for my son and daughter. The manager actually said, they had already done enough for us and she was only refunding the 2 tickets as a courtesy. Unbelieveable!!! Now the twist in this entire tragedy is that the excursion in question (that we wanted to cancel) is one that we never wanted in the first place. We only booked it because the Excursion Department cancelled another excursion that we had at the last minute because we speak English and there weren’t enough English speaking participants. And by the time we were notified of the cancellation, there were no other excursions available in our interest because it was last minute. We have traveled all around the world and this was our 9th cruise. On a scale from best to worst this cruise experience was the worst for my family. It could have been better but the Excursion Department and how they handled my accident and totally disrespected my family made this entire experience horrible. I am back at home now and recovering from my injuries but learned a valuable lession through all of this. Trust your gut feelings, I was hesitant about booking this cruise line due to all the negative reviews posted mostly by American travelers - I recommend for anyone traveling anywhere DO YOUR RESEARCH!!! Read Less
Sail Date July 2018
Choose this cruise because of it being a new ship with a variety of activities to suit our different age groups and I can say without conviction that it covered everything that we were looking for . Great experience from embarkment which ... Read More
Choose this cruise because of it being a new ship with a variety of activities to suit our different age groups and I can say without conviction that it covered everything that we were looking for . Great experience from embarkment which was very efficient, we were on the ship within 30min s entertainment was to suit every taste with a huge variety. We only dined in our allocated restaurant (silver dolphin ) 3 nights as it wasn't to my sons taste which was a pity as we had no complaint. Our cabin was a super family plus which was perfect for 6 of us travelling The only complaint that I would make was in the Hair Salon ,only because I run a hair Salon myself ,the staff were extremely rude and didn't care what the clients wanted , while I was having my hair done ( not the way I had asked for ) two of the staff were having an argument quite loudly while paying no heed to us clients , if my staff behaved like that I would have them leave the salon and sort it out away from any clients , it cost 41.50 e for a blow dry and I had to fix it myself afterwards Read Less
Sail Date July 2018
We sailed in Yacht Club in MSC Seaview just two days after doing a week cruise in MSC Fantasia YC. Yacht club is probably the most affordable way to get an executive experience in the cruise but unfortunately bigger ship made it almost ... Read More
We sailed in Yacht Club in MSC Seaview just two days after doing a week cruise in MSC Fantasia YC. Yacht club is probably the most affordable way to get an executive experience in the cruise but unfortunately bigger ship made it almost less luxurious experience. The embarkation in Barcelona went smoothly. Once again we did not even have time to finish a glass of sparkling wine when a butler was ready to accompany us to the ship. The YC cabin in Seaview is bigger than in Fantasia and the space divider between the sofa and the bed gives a nice touch to the cabin. There seemed to be though less room for the clothes and other stuff while there is no more a separate walk-in closet. The bathroom is better than in older ships while we prefer the shower to the bathtub. The YC restaurant in Seaview is upstairs of the Top sail lounge. It is nice if you do not wish to leave the YC premises but to us it really made no difference. You can enter the restaurant either from lounge or the cabin corridor. The crew still needs to improve the way receiving guests and giving them a table. Some evenings there seemed to be lack of tables. The restaurant has not really bad tables but some are still better than others. We needed to ask for one every night as we did not want to sit in the last corner of the restaurant. The food is no special and it resamples to the one of the main restaurant. The menu was total the same as in Fantasia a week before although the presentation was a bit better. There are always a couple of wines available and sadly the most common question was only “red or white”. The sommelier performed a pretty ridiculous show to those buying a bottle from the list. One evening I requested a wine from the YC normal wine list that caused the sommelier to explain to me that they know better that I should drink. He made the same speech to the neighbor table who wanted to buy a “wrong” bottle. I found this rather rude considering that the menu and the (open) wines had really nothing to do with wine pairing. Otherwise the waiters managed to tackle through the dinner but that´s it. The service in public areas were extremely slow. Some of the drink waiters did not even know the cocktail list (which is practically the same in every venue) and ordering something else caused confusion. I think that an appletini (or apple martini) is quite a common drink but it was impossible to get one even in the Top sail lounge. Getting Miami Vice (once again rather common drink) took ages even in One pool while they really had to find a person who knew what that is. Good was still that they really worked to find somebody recognizing this. The One pool buffet was a chaos in the breakfast and even worse in lunch time. At lunch they probably had a good selection of dishes but I still do not know what they are. First you had to make it through to the buffet and then you should figure it out what they could do from the ingredients. Same in the mornings. Ordering a salmon meant that you got five minutes later a peace of grilled salmon but nothing else. When you needed to take the plate and tried to get the sides from the buffet. The sides meant overcooked vegetables. The salad bar was so minimal that I would not even call it a joke. The buffet had some general fruits but it was strange to notice that the public buffet had much better selection offering even “specialties” like cherries and strawberries. The lay out of the One pool is much worse than in the older ships. The lounge chairs and tables are mixed. The pool area is rather crowded. A small pool and two whirlpools are situated in the different sides of the area. There are no lounge chairs that would have some shadow. I have nothing against children in the YC but I still think that the whole YC is no playground for the children and some behavior is awaited. All we needed from the concierge was to make a reservation to the Butcher cut. She made that but when we went for a dinner there was no reservation. In Seaview where are some special restaurant as the older ships have practically none. We tried the Butcher cut and have never felt us so unwelcome as in that restaurant. We were seated in a table made for four people and it took 3 crew members to understand that we are not waiting any company and we were allowed to make an order. The food was nothing special and it was total overpriced. The service was hurried and nonchalant compared to what you usually get when eating in a special restaurant on a cruise. We really felt no need to test the other special restaurants after the first experience. The public buffet had always a lot of empty tables. Unfortunately the guests made it very chaotic. Some people do not know what a queue means and some were even eating from the buffet. The food is nothing special. The different dishes are on different stations which are situated quite far from each other so collecting a plate means a lot of walking. The shows were rather strange. MSC had visited the other cruise lines and have updated their shows compared to the older style. The result is a strange mix of Celebrity style feature shows with Italian flare. This means dancers with feathers and peculiar outfits, second class acrobats (all of them in the same show), 5 singers singing everything from opera to pop hits. And all this, all together in 30 minutes. Disembarkation is one of the best parts of YC experience. You can have your breakfast and when you are ready your butler will walk you out from the ship. In the terminal one of our bags were missing. The butler did all he could to find out what have happened. Probably another guest have left the ship before us and have taken our bag instead of his. They tried to reach the passenger but did not manage. After a week our bag has not been found. The rules of MSC they say that the handling company in the harbor is responsible for the bags. The handling agent made us fill in a form that we could give to our insurance company. It feels that nobody is even trying to get the bag back to us. After doing Fantasia (and Divina before) I would consider recommending YC to my friends but I have doubt if I would still do it. Bigger is not always better and to our experience this certainly is so in a cruise as well, no matter if it is RCCL, NCL or MSC. A bigger ship seems to mean lack of personal service. Read Less
Sail Date July 2018
Had originally planned to do a Baltic cruise on NCL for a family of 4 in 2 cabins, but prices were high and no deals to be had. Not sure if the fact that the dates coincided with the World Cup in Russia were to blame, but the overall price ... Read More
Had originally planned to do a Baltic cruise on NCL for a family of 4 in 2 cabins, but prices were high and no deals to be had. Not sure if the fact that the dates coincided with the World Cup in Russia were to blame, but the overall price was out of our budget. I find that NCL are very expensive now they only do the Premium all inclusive package, particularly if you are very moderate drinkers. Having a browse around one evening, ended up on the USA Expedia website, although we are UK based. This site has an excellent search facility, and found the MSC Seaview, which at the time was several months away from being finished. This was a western med cruise and is unique in the fact that you can get on at most of the ports of call, getting off a week later at the same port. Prices vary dramatically between embarkation ports, getting on a day earlier or later can save hundreds or even thousands of pounds for a family of 4. Genoa and Barcelona are expensive, we chose Marseille and saved a fortune, although we had to fly from Stanstead rather than Manchester to get decent flight prices. Marseille port is quite a distance from the airport.Taxi was close to 50 Euro. MSC seem to be trying hard to get American cruisers on their European ships at the moment, USA prices are considerably less than the prices on the MSC UK website. Extra benefits were $500 on-board credit if you paid by Mastercard, 14 drinks vouchers per person for the Fantastica package, and free bottled water for all cabin types.We were unsure if Expedia USA would take bookings from the UK, but when we phoned them they said it was not a problem, although that turned out to be not entirely true. We booked 2 cabins, a Fantastica cabin for myself and my wife and a Bella cabin for the 2 girls (15 & 21) paying the 2 deposits in dollars, by a fee free Halifax Mastercard. Within an hour we had had an email saying one of the deposit payments had not gone through and could we contact our cruise consultant again, (Expedia agents do not have international dialing rights as I think many of them are home based). We eventually managed to contact her and she dealt with MSC directly while we waited on the line, although it took her 30 minutes to get through to them. Next day my wife noticed that there were 3 deposit amounts on the credit card statement. we spoke to Expedia and were advised to contact MSC directly as it transpired that Expedia hadn't actually taken the payments at all, but had passed the card details to MSC to take payment directly, this was mirrored on the statement that showed MSC as the merchant. Contacting MSC call centre was a nightmare. Waits on hold of up to an hour before speaking to an agent and finding someone who could resolve it was frustrating. I spent around 3 hours on the phone over a period of a week or so before speaking to someone who resolved it. To be fair to MSC it was a few days after a major hurricane and they were busy trying to recover from the disruption. I had reason to speak the them just prior to the cruise and the call was answered in under 5 minutes. As we had booked via USA, we were associated with the USA MSC website. You cannot put your booking number in the UK website and see your booking. Unlike the Expedia website, the MSC site is a dog. We had constant problems from start to finish. It doesn't always behave as you might expect and things reset to default or just disappear. Online Check In was a nightmare, The UK address not helping, but it mainly just doesn't work. ( Tip: If you can't get your UK address in, complete the field for the second person in the cabin first, then tick the box that says "same address for all passengers"). We uploaded images for our identification picture multiple times, but they disappear if you make any changes to any other fields. When we boarded, they took new pictures any way, which over wrote the ones we had already uploaded. I wouldn't bother with the pictures before boarding again. We'd been watching the GBP USD exchange rates, and decided to pay the final balance a few weeks before we actually needed to, but we hit problems again, Our plan was to pay for one cabin in USD, pay the card off in GBP, then pay the second cabin the week after. Unfortunately the payment was processed twice again by MSC, pushing the card to its limit. It took a further 3 weeks of phone calls and emails to Expedia and MSC to get this resolved. When we eventually came to pay for the 2nd cabin, neither Expedia and MSC were able to process the payment. More phone calls and emails, we were given various reasons including a policy change and technical difficulties. I tried again a week later ready for a bun fight, but it went through in 2 minutes with no issues. we subsequently booked excursions and other add-ons via the website with no issues I probably would book through the USA again, but I'd be more prepared for the problems. I've booked through NCL via their USA call centre in the past and had no issues at all. To the cruise, eventually! Boarding at Marseille was extremely quick. Less than 30 minutes after arriving at the port we were on the ship. We were given our drinks vouchers as we checked in. Both rooms were ready. The fact that people get on and off every day means the numbers at any particular port are much smaller. There is no last night depression either when every one is getting off the next day. I think less than 500 got on that day. Most seem to board at Genoa and Barcelona. The ship is absolutely stunning. Lots of chrome and mirrors, although at times it's a bit difficult to tell where you are. Some parts of some decks can only be reached by certain lifts. Didn't have much trouble getting a lift, although we used the 2 panoramic elevators at the back most of the time as we were towards that end. There is loads of outside space, for eating, drinking and sunbathing. You cannot get to the front of any deck as its reserved for Yacht Club guests. They tend to walk around behind a butler holding a big Yacht Club paddle. Quite funny really, although a bit annoying at times. We were 8PM dining in the Silver Dolphin Restaurant had a table of 4 just for us which is how we like it. I was a bit disappointed in the dining experience overall. Limited choices some nights, Way too many veggie and vegan options unless you're into that sort of thing. We always felt a bit rushed and were out by 9:15 most nights. Portion sizes were very small with hardly any vegetables etc. The food wasn't warm enough for me, although I do like my food very hot. If you had anything other than wine it was impossible to get a 2nd drink as the staff were too busy. We did the Butchers Cut steakhouse one night, That was excellent. The steak was hot and one of the best I've ever had. There are 2 buffets, the largest on deck 8 and a smaller one on deck 16. we never had issues getting a seat at either. We actually ate outside most of the time. Always managed to find plenty to eat. Food temperature was the usual buffet lottery. Lots of sunbeds to be had, but bear in mind they are spread all over the ship on various decks. If you want a prime spot by one of the pools you will need to be up early. Lots of hot tubs around, never had a problem getting into one. There are bars all over the ship, both inside and outside, something for all tastes. Some are smoking bars, so avoid these if you are not a smoker. Seating was never really an issue, if one was full, just head off to another. Service was good, and drinks prices pretty reasonable for a cruise ship. We had paper drinks coupons, some that came as part of the Fantastica package, others we bought online before boarding (Beer, Wine & Water Easy, Soda, coffee) Not really a fan of the paper vouchers, would much rather see them electronically on your account. Had 3 issues using these, where the staff didn't correctly zero them off the hand held terminals they use to take orders. Had to go to Guest Services to get resolved, although they were dealt with quickly and efficiently. Had some great coffees and chocolates in the Venchi Chocolate and coffee bar on deck 5 Was not impressed by the entertainment on the ship at all. The main shows were very short and pretty much the same every night. A random selection of songs and dance routines, with no speech that made no sense whatsoever. Every night there were 2 bendy girls, a rope artist and a roller skating duo who appeared at random points during the show, while the dancers changed into the next costume. Compared against what NCL are doing, it was dire. We gave up after 3 nights and went to the bars instead. Other singers around the ship were very average. The DJ who deafened every one on the Deck 16 outdoor stage had a repertoire consisting of "Oh Yeah" and "One, Two, Three, Four" Did one tour to a village on Sicily by coach, reasonably priced. Otherwise did our own thing. Conclusion: Great value cruise on an awesome ship. It's a bit different to the American companies with a more European feel. Needs some work on the main dining to appeal to the American market. Entertainment needs a total rethink. Read Less
Sail Date July 2018
We, h&w and 18/19 y/o daughters just disembarked from a great week on Seaview. We flew from New York and spent a day and night in Barcelona (hop on/hop off bus was great for our jet-lagged selves to get an overview of that lovely ... Read More
We, h&w and 18/19 y/o daughters just disembarked from a great week on Seaview. We flew from New York and spent a day and night in Barcelona (hop on/hop off bus was great for our jet-lagged selves to get an overview of that lovely city). We overnighted at the Hilton Barcelona which was fine. The next day we took a taxi from our hotel to the Seaview arriving around 12noon. Easy embarkation- they gave us a number and we waited a bit but within the hour we were on the ship. We cruised Divina last year and were interested in the new ship/new itinerary. We were on somewhat of a budget though (since we have 2 college tuitions to pay this year) so we opted for 2 interior fantastica doubles. This is our 9th cruise in 12 years and we love balcony cabins but in this case it made sense to do the interior and they were fine - would have been tight for 4 but for 2 (with luggage stored under the bed) it was fine. No table and just one chair so it really was not conducive for hanging out in but luckily there were plenty of places to sit inside and outside throughout the ship. I can’t comment on Yacht Club, specialty restaurants, other cabin types, children’s activities, zipline/slide etc as we did not utilize those. And other reviewers were kind enough to post photos/reviews of the ship but I’ll just add a few of my impressions and advise you to go to the CC message boards to find out other specific info! We were originally booked as part of a group of extended family/friends but the group fell apart prior to the final payment date so it was just us 4. I would say Seaview is great for groups as here are plenty of places to congregate! Our dinner reservation was for the early seating in the Silver Dolphin - (they have two main dining rooms with 3 seatings each). I wanted to switch the time and was able To do so later that day for the middle Seating starting the second night. Since we wanted to enjoy the sail away party we skipped the early (6pm) dinner and opted for the buffet. Loved the buffets (two of them open at different times but plenty of selection in each and most of the time no difficulty getting a seat - inside or outside)! We are from New York and have certain expectations when it comes to Pizza and the pizza on this ship (even with some strange combinations) was delicious! The food and service in the silver dolphin was fine but a bit too gourmet for my girls who preferred the buffet selections so we opted to alternate our dinners. I will post some dining room menus on the forum at a later date. We had 8pm seating and were easily able To make the 9:15pm shows if we wanted. Regarding the shows - I went to see 6 of them - I happened to like the Tina Turner tribute the first night the best and the another nights broadway show tunes/Disney song variety type with the requisite acrobat and dancers. Being American my taste was obviously geared to English songs so I would say they did a good job alternating the shows - they had some English, then Spanish, French and Italian themed shows and one or two with very little singing. As far as being English-speaking no problem at all… All the staff we ran into spoke some English… Most of the music playing was English and although some of the entertainment was geared to other languages it was easy enough to follow through if you wanted and/or go find some other type of entertainment well into the night. At any given time there could be two or three different venues playing different types of music/entertainment. We also tried our hands at the casino once or twice but for the most pa at any given time there could be two or three different venues playing different types of music/entertainment. We also tried our hands at the casino once or twice and Enjoy the parties/music they had out on the panoramic pool deck some nights. We did get off in each port but did our own thing except for the organized tour to Pompeii . We had fantastica drink vouchers that you get when you embark but my husband and I also did the unlimited package for drinks and didn’t need our vouchers but I had them in case my girls ran out because they also could be used for water, gelato, cappuccino, soft drinks etc - they had no problem using them and all we had to do was show our card. Speaking of sign and sail card - I thought it strange that the cabin number was on the card so if you lost it someone could access your cabin- I guess you could take a sharpie and cross that out and/or get new cards if you lost so no big deal. Since we sailed in the summer it was full of families and people of all ages. The ship was full yet never felt overly crowded. Sometimes we had to wait for the elevator but that is usually the case. We enjoyed hearing the different languages of the other guests and all shipboard announcements were told in at least 4 languages! It added to the international experience which is what we wanted when we chose this ship. All in all this was a great experience for my family- possibly the last cruise in a while so I am glad it was memorable! I would definitely recommend MSC and Seaview and although there were a few minor inconveniences they are not with mentioning here! Read Less
Sail Date July 2018
The new Seaview ship looked irresistible on website. We had to do this one and we had no regrets. It was worth every cent !!! The food was outstanding quality and we were very happy with our waiters. Our Cabin was neat and well decorated. ... Read More
The new Seaview ship looked irresistible on website. We had to do this one and we had no regrets. It was worth every cent !!! The food was outstanding quality and we were very happy with our waiters. Our Cabin was neat and well decorated. We always had clean towels and our cabin was serviced twice a day. When we entered our Cabin, it was always clean and fresh. Occasionally, we ordered room service breakfast and it was on time. We enjoyed the swimming pools as well as the outside jacuzzi's. Can do with a little bit more shady areas in the hot summer months. The main Restaurant staff was amazing. Bit slow on ordering drinks in the bu-vet areas. The entertainment staff was excellent and was very different. The embarkation and disembarkation went smoothly. We only went on two excursions an it was very interesting. We learn t a lot about the countries, the people and cultures. It was a great experience. Read Less
Sail Date July 2018
First off, we are tough critics so keep that in mind while reading our review. We chose MSC Seaside for a few reasons. The biggest is that last year we cruised the MSC Divina for the first time last year and absolutely loved it. Our ... Read More
First off, we are tough critics so keep that in mind while reading our review. We chose MSC Seaside for a few reasons. The biggest is that last year we cruised the MSC Divina for the first time last year and absolutely loved it. Our party has 3 generations (teenagers, middle-aged/50, and in-laws in their 80s) traveling and without fail all thought the Divina, and its staff, were the best we ever had. This lead us to try the Seaside. This was somewhat of a last-minute trip so we did not have many options room wise. We ended up booking the lowest option (guaranteed cabin x3) at the Bella experience. The Unlimited Drinks special was going on. We ended up getting assigned balconies (woohooo) for staterooms on the 12th floor. Great way to start. Our thoughts are as follows: Cons: – MSC Website is the worst I have ever used. It baffles me as to why they have not fixed it. We struggled with it last year and this year. They almost lost the sale due to it. If you can’t get a website right, how can we trust you to sail a ship? -Timing/logistics seem to need a review or overhaul. For instance, the cruise critic party was at 10:00 AM. We got notice on our door at 9:00 AM. The White Night Party was on an evening before a port, however Italian night was the night before at sea. We were all dragging in port wondering why the 10:30 PM party was held the night before an 8:00 AM port. The Black Party was held at 5:00. Our dinner was 5:15. Just odd timing on things. -Quiet space on the ship is hard to come by. The ship is amazingly beautiful but the thump thump thump music coming from the main lobby permeates most areas that are meant for congregation. This made it tough for us to find space with all three generations to relax and talk. I was somewhat surprised by the music choices on elegant nights as well. I expected something a little more elegant but that did not happen. -Drink package is odd. No real place to find out what is included and most wait staff tell you something different each time. The drinks you are entitled to are free however there is a service charge (tip) for each drink. No one could explain to us what it was (we were told it was tax). HOT TIP – go to the self-service drink station on deck 8 buffet. You card will dispense beer and wine that are included in your package. It is completely at your leisure and no tip is added, -The gym is too small -I only saw the zip line operate once. Not sure why it was closed most of the trip -It can get pretty crowded in the food areas -The “library” is odd. I have never seen a library that has a pool table, checker boards and is a main walkway. I think it was more of an afterthought. -Got zinged by the minibar again. We were charged for something we did not take. HOT TIP-when you check in have the steward inventory the minibar in front of you then ask them to lock it for the duration of the cruise (we forgot this go around) -You can keep Nassua Pros: -Staff was great. Still love Rom (waiter in the for-fee dining area) -Lots to do. There was always something going on. We took many dance lessons and the instructors were fun and patient -Little kiddos seemed to LOVE that water park which was fun to see -Food was good and plentiful. Not “amazing” but good and reasonable. -Rooms were nice. Love the couch. Storage is tight as is the toilet area but something must give. -Getting on and off the ship was the best we have ever experienced. -The ship truly is amazing. You must ride the elevator at the back of the ship while at sea. The views are amazing -The bridge of sighs and infinity bridges were super cool -I was easily able to find deck chairs on the sides of the ship when I wanted a little sun nap. I am not a big at sea pool guy so this option was perfect for me - I thought the MSC for Me app was helpful. If they would add person to person “texting” or adult tracking it would be amazing. The onboard touchscreens throughout the ship are super handy too -The evening shows were really good. We don’t usually go to many shows but found ourselves going to most and were not disappointed. HOT TIP – If you are going to a show use the MSC app or a touch screen to reserve a seat. We were in the 5:15 dining rotation and could make the 6:45 show if we were there promptly at 5:15. The 8:00 show is usually booked solid so book early if you want that time. -I rode the slides with the kids and made the Mrs. try it once too. Lots of fun (I got dizzier on the brown kids slide than the adult blue slides) -Elegant night and Voyagers party served drinks and snacks. The elegant night “Happy Hour” started at about 4:45 but was not very well advertised but is a great way to start out the night -The way they do pictures is great. There are viewing stations where you scan your card and can bring up digitals of all your pix. Much easier than playing where’s waldo and looking at a wall full of other people while looking for yours Overall, we enjoyed the trip and would do it again. Read Less
Sail Date June 2018
My family and I are just off the MSC Seaview, cruising the Med. This was our 8th cruise, all previous cruises having been with Royal Caribbean and Norwegian (and one with Mein Schiff). Since quite a few people ask about the differences ... Read More
My family and I are just off the MSC Seaview, cruising the Med. This was our 8th cruise, all previous cruises having been with Royal Caribbean and Norwegian (and one with Mein Schiff). Since quite a few people ask about the differences between RCCL, Norwegian and MSC, this review is a review of the Seaview and a comparison with RCCL and Norwegian. General This is a brand new ship – super condition, really fresh and clean. It’s simply massive – there is no way you can find someone unless they tell you where they’re going to be and at what time – you’ll find that it takes you 30 minutes to check the main common areas, and rather frustrating when you go back to your cabin and find them already there! There are plenty of lifts, but still a lot of waiting time. This was rather annoying. The panoramic lifts at the back tended to be totally empty. Given the immense number of passengers and crew on board, the ship never felt crowded except during breakfast. There is lots of outdoor space. For a quiet time in the sun, the deckchairs and armchairs along Deck 8 are a guarantee. The cruise had the biggest variety in nationalities and age groups that we have seen in 9 years of cruising. I now understand what some cruisers mean when they say that it is “too European”. Being European myself, I found this to be absolutely normal, but it does mean that there are many less Americans on board than you’d find on the RCCL or Norwegian. It had a number of obnoxious people, but so do RCCL and Norwegian. We found the staff to be genuinely friendly and enthusiastic to help. This being a new ship, we did get wrong directions a good number of times, but this goes with being on a new ship and didn’t bother us. Cabin Our cabin was 15125. We are four family members – 2 adults and 2 girls aged 10 and 12. The cabin was crowded, and felt rather like a slum! The wardrobe is tiny and very badly planned – the main side cannot be accessed except through a small space between the bed and the wardrobe. The cabin is right under one of the dining rooms. This didn’t prove to be a particular problem – we did hear moving chairs, but it was in the afternoons rather than early morning or late night. We had the Fantastica programme. The main advantage were the many many drink vouchers we received – we didn’t use them all! Incidentally, there seems to be some confusion on what the vouchers cover – some waiters accepted them for ice cream, and others did not. As for the wine and beer covered by the vouchers, we didn’t feel that they covered only the low-end choices at all. Food The specialty food restaurants did not impress us at all, contrary to the ones on RCCL and Norwegian. One of the dishes in the seafood restaurant – the octopus one - I literally disliked – there was too much going on in one plate. On the last night we went to the main dining room and were pleasantly surprised. If I were to go on Seaview again I wouldn’t bother with the specialty restaurants at all. In the buffet restaurants, I thoroughly recommend the pizza slices. We found some of the waiters to be somewhat inexperienced and a bit lost with the orders. For example we had one waiter serve us dessert wine in a liquor glass, and another waiter poured the beer like it was a soft drink – fast and without inclining the glass, meaning it frothed immensely. Some other specific comments The sports and gym activities are simply very poor – no real sports programme, no walking or running track. The Seaview has some 20 bars. However we found that we missed the atmosphere in the intimate bars of some of the RCCL and Norwegian ships – there was no real atmosphere at all, since it felt like walking through a mall with different artists playing in different corners. The information in the daily leaflet is rather poor. Same goes for the information about the locations: specifically for Malta for example, it highlighted the wonders of a trip to see the Azure Window… The Azure Window was totally destroyed by wind one year ago. The activities for pre-teens were not clearly identified. This was the first cruise where my children simply did not make friends. Granted, this may have something to do with their age too. Original embarkation and disembarkation was rather lengthy. We had a disembarkation time of 11am, however we had to clear the room by 8am. You’re not allowed to take your luggage yourself, which means you spend some 3 hrs wandering around the ship or in a corner somewhere. The billing method is not fantastic. Our bill arrived at 8am of the final morning, meaning that if you had any claim you’d be stuck in the queues at reception. My cabin had onboard credit, but it was split between my husband and I. When the bill came we noticed that they debited me for all that we spent, but did not take into account the credit of my husband, so he was asked to go and claim it back reception. The shows are good, particularly the costumes and the stage design. Incidentally there is no omnipresent and loud Cruise Director, which is quite an advantage to our minds! The smoking policy is quite strict – smoking only allowed in some areas. It is not strictly implemented – we had to stop our cabin neighbours from smoking on the balcony. Read Less
Sail Date June 2018
I am in the Baltic's for work, and had a set time to take a vacation, so my choices were limited on where and when I could go. I have been on two cruises with RCCL, one in the Mediterranean and one Caribbean some years ago. Both were ... Read More
I am in the Baltic's for work, and had a set time to take a vacation, so my choices were limited on where and when I could go. I have been on two cruises with RCCL, one in the Mediterranean and one Caribbean some years ago. Both were really nice experiences. I was going to book on the Symphony of the Seas, but wow, they are getting very pricey. I stumbled online across the not yet finished MSC Seaside. I knew nothing about MSC Cruise lines so I did a lot of research and found many negative comments and some excellent ones. The dates worked out so I took the chance and booked my cruise on the Seaview, purchasing an interior cabin on the 10th deck. I purchased a welcome bottle of prosecco and the All inclusive drink package. I found MSC's website a tad confusing and lacking on detailed information. After much reading on this site it made things somewhat more clear. I had even conflicting information when I called the company! I was nervous about going on a new ship (possible delays, mechanical issues etc) and on a new line for me. After reading so many posts about MSC and the Yacht Club, I upgraded to the Yacht Club Interior Accessible cabin, 18033. They cancelled and refunded my prosecco and drink package as YC comes with the All Inclusive Deluxe package (very confusing as MSC told me on the phone it was a different package). My heart crashed when I read online that the ship delivery was being delayed, but thankfully for me it was only the first cruise that was effected. I was on the second. The big day arrived and I was so excited. I arrived in Messina from Catania by train and walked to the port, which was not far, but wow it was hot! I was so VERY disappointed that the port of Messina would not even allow us to go into the terminal to wait to board! There was everyone waiting to board sitting on their luggage on the sidewalk in the very hot sun, looking like a bunch of refugees! I had to wait for about 2 hours and it was getting so hot it was very uncomfortable. I went to the cafe immediately across the road, which was not yet open and thankfully there were some table and seats under the umbrellas. I knew the port terminal was not the biggest or fanciest but not to let people in was totally unacceptable. It was open for passengers disembarking or going of ship to sight see. Once they finally decided to let the mass into the terminal, I saw a member of the Yacht Club with a sign. Once we met, I was embarked quite quickly. One note, I have to say that the MSC Seaside security team were the most professional I have seen! Great work and kudos to them for what they do to keep us safe! The butler escorted me (the long way as he got slightly lost) to the YC concierge desk and they introduced themselves and explained how things work and what was available etc. First impressions after the terminal fiasco were amazing! Such a beautiful ship! The cabin was beautiful and very well appointed. Many upgrades such as a welcome bottle of prosseco and fresh fruit waiting. The cabin for the most part was perfect. Only issues was the closet is tight for space, and the plugs, Euro 220v and North American 110v plugs, 2 of each are very close and if you use an adapter it blocks the 2nd plug. There are also USB plugs as well. The other tiny issues were the toilet was a bit picky to get to flush and the shower water temperature went up and down as you showered. I'm guessing new ship issues. The cabin was kept very well and the staff were very friendly and professional. The phones in YC cabins are amazing high quality phones that even have video chat available! I ate breakfast and dinner in the YC Top Sail restaurant every day, except one night I ate in the Butchers Cut Steak restaurant. The service was excellent, and the food very good. No complaints, however I found that the YC kitchen didn't go quite as far for the above and beyond as i have heard from other reviews on this site, but it was still very good. The YC Lounge provided a very relaxing atmosphere with excellent live music and top notch service! Went to the buffets on decks 8 and 16 for a few snacks and the food was good but the areas can get VERY busy at times! The gelato was soo nice! The bars were excellent and service as great. Sometimes the bartenders were slammed with orders but worked so well and as fast as they could. I hate to do this, as the service was excellent in all the bars I went to, but I have to say an extra thank you for the above and beyond service I received from Anna and the others in the Champagne bar! They went the extra mile and made for VERY memorable times! The shows I thought were short but well done, but they do not use musicians, but recorded music and did recycle some acts and props between shows but they were still entertaining. Make sure to make a reservation! This is easily done using the cabin TV, the stations all over the ship or the MSC For Me app, which for the most part worked very well. Couple of times it got a little out of sorts, but not a big deal. As YC I had free access to the Thermal area of the spa! What a wonderful and very relaxing getaway! The only issues was an alarm kept going off, another tiny new ship issue which I hope they fix soon, and one thing that did annoy me a bit, is how loud some of the people in the spa were. Just a cultural thing, but perhaps they should put up a sign or something to remind them to just be more quiet. The pool and whirlpools in the YC were wonderful and quiet and the others were good but did get quite busy at times, which is to be expected on a ship this size. I was blown away on how well they engineered all the deck space outside which gave lots of room to lay outside or eat at the tables. One weird thing I did notice is there are no garbage receptacles to be found and sometimes you had to go the distance to get rid of garbage. The zip line was fun but not something I would do too many times. The water slides were fun as well, and children seemed to enjoy the water park! I did love the Formula one simulator, but twice the experience was messed up when Captain Scala made one of his many multi language announcements. Normally i wouldn't mind, put when you are paying 10 Euro for 5 minutes, I expect the full experience uninterrupted. The bridge should let the arcade know when they are going to make an announcement so we can wait till after they are done to race! The bridge of Sighs is very nice and the aft elevators offer an amazing ocean view. I booked my shore excursions before my cruise and there was some minor issues booking, and they cancelled my excursion in Barcelona at the last minute (well after supper the night before) due to not enough people. I was disappointed to say the least as it was the one I was looking forward to the most. These things happen but I wish I had more time as I would have found a way to go on my own. I also found that in the Yacht Club you don't know your meeting time till very late at night, and couple of times I had to go to the concierge desk to ask, so I wouldn't miss my timings. The excursions I did go on were well done and I was happy with them. One funny thing, I read about on this site was how Yacht Club members can hijack the elevators, and all the issues that go with it. Well that didn't seem to be an issue at all on my cruise. MSC has signs on one fore elevator, port and starboard stating priority for YC members. People, including myself did use the service and there were no complaints. Some people thought this was funny and challenged us to elevator races! The only thing that I think that could have been better is the mandatory safety briefings held in the muster assembly area. They seemed a tad disorganized and some people didn't pay attention at all. Some muster areas are in the arcade area and had people walking right trough and making noise during the briefing. Passengers and MSC should put more effort into safety as when(god forbid) things do go bad it's too late to try to learn! All in all, I had a very positive first experience with MSC Cruises. The Seaview is an amazing beautiful and steady ship and her master, Captain Scala was very approachable and ran a very good ship. many of the employees were very happy to be on the Seaview and under his command. There were a few minor things, but nothing is perfect. I had an excellent vacation, which went far too quickly. I would have no issues recommending this cruise and would love to do it again if the chance were ever to arise again. I am very happy I paid the difference and upgraded to Yacht Club, as it is like a ship within a ship. When the masses got a bit much, I just went to the YC area and relaxed. Thanks to all who worked so hard to give me a great vacation! Read Less
Sail Date June 2018
This is a beautiful brand new ship, with absolutely loads of outdoor space and a fabulous 'boardwalk' outdoor eating area which wraps around the deck 8. Even though the ship was full, we can honestly say we never felt crowded. ... Read More
This is a beautiful brand new ship, with absolutely loads of outdoor space and a fabulous 'boardwalk' outdoor eating area which wraps around the deck 8. Even though the ship was full, we can honestly say we never felt crowded. There were lots of children activities with the slides and bowling alleys and zippiness etc, but quite expensive... you could buy a package but bowling in particular we thought very expensive. The 3d simulator ride was great. They had one art auction in the week which was fun, but I think will be looking to increase those. The shows were of a very high standard, but all a little 'samey' in my opinion with the dance and singing cast doing every night, so there were no surprises. We were extremely disappointed to learn that (despite having clarified this in advance as it was our reason for choosing this ship over another) there is no comedy club / or any type of comedy, an no outdoor movies. There is a big screen but it was used for images only. So I did feel that the entertainment in the evening was somewhat limited to the usual duos etc in the bars if you didn't feel like the shows or casino. The food in the main restaurants was average, but the buffet was way above average and excellent food. Also, all of the specialty restaurants were excellent, and the Tappenyaki one was worth it just for the show! The only downside was with the Atelier Bistro - whilst although the food was lovely, the ambience was hindered by it being next to the atrium and the band / kids disco etc that was playing whilst we were trying to eat... even the staff were complaining about this. Service was on the whole good. I found that alot of the staff spoke very limited english so found it hard to make myself understood sometimes, but generally the staff were pleasant and helpful. The MSC app was an excellent addition.. Overall a lovely cruise on an incredibly beautiful ship, just a few minor issues that need sorting out. Read Less
Sail Date June 2018
We chose the MSC Seaview for a family vacation. We embarked at Barcelona - the process took about an hour, but was fairly well organised. Our bags arrived in our room an hour after embarkation. Our balcony cabin was well designed and ... Read More
We chose the MSC Seaview for a family vacation. We embarked at Barcelona - the process took about an hour, but was fairly well organised. Our bags arrived in our room an hour after embarkation. Our balcony cabin was well designed and comfortable, though a little small. Closet space was adequate (plenty of hangers too btw) though smaller than most hotel rooms. The bathroom was well laid out, with a couple of shelves for toiletries and holders for toothbrushes etc, so my hanging toiletry bag, which I bought after reading tons of tips on this site, was totally redundant. The ship itself is brand new of course, the atrium is glitzy and the crystal stairs are the ultimate photo-stop, with just about everyone pausing to take a picture. We were assigned the Silver Dolphin restaurant for dinner, with a 22:15 seating which was a bit late for our son, and we went there only a couple of times. The Marketplace buffet was good enough for us, it had plenty of food options including fresh fruit and salads. We chose the All-inclusive Restaurant & Bar drink package, so beverages were never a problem, and we also got some delicious Venchi gelato as part of the package - so overall it was great value. There are plenty of things to do on the ship, we never got bored. The water-park and the slides are awesome, so is the zip line. The games arcade area is nice, we tried some of the games and bowling. There was a "fun pass" promotion for the arcade games and zip line that we opted for (30 Euro extra credit for a 70 Euro fun pass), so price-wise it was good value. We saw 3 shows at the Odeon theatre, Bizarre, Animalia and Fantasia, and these were pretty good, especially the acrobatics. While I registered my son for the Mini Club, he never actually used it, preferring to enjoy the water slides and games arcade instead. I used the gym twice,and as a regular gym-goer, found it to be quite well equipped except for kettle-bells, which I sorely missed. Service was pretty good overall, though the customer service desk and some of the bar server staff could be better. We opted for shore excursions to Avignon (Excellent), Portofino (Excellent), Pompeii (Good, includes an utterly avoidable detour to a jewellery factory that is a clear tourist-trap), Etna & Taormina (an avoidable stop to taste and buy honey, we wasted 20 minutes that would have been better spent at Etna) and a Jeep tour in Malta (Excellent, except the jeep wasn't really a Jeep, it was a Suzuki). Overall it was a great experience and an enjoyable family vacation for us. Would I go back? Yes, absolutely! Read Less
Sail Date June 2018
We embarked in the Port of Napoli, Italy. From the minute you enter the port, no one from MSC is visible to assist you. We dragged our luggage for almost a mile with no availability of trolleys. We got inside the terminal and we can ... Read More
We embarked in the Port of Napoli, Italy. From the minute you enter the port, no one from MSC is visible to assist you. We dragged our luggage for almost a mile with no availability of trolleys. We got inside the terminal and we can already see the chaos amongst the staff of the handling agency. It took 3 hours to board, we waited 2 hours downstairs and one hour upstairs by security. When we entered the ship, you dont feel welcome at all, normal scanning of ID and then boom you are inside. We are used to Royal Caribbean and all the information you have upon embarkation from restaurant suggestion to fitness packages to general information on the ship and what is going on. Only 2 staff from the kids club were there. We had the Aurea Experience package, and when I asked several staff about the special area fro Aurea, no one even knew where it was. On the ship itself, the paid restaurant options were good but on the high end as far as price. we ate at the dining room only once and the service was not good. The SPA area was a great one with the steam room, sauna, jaccuzi and snow room. If you are getting a massage be ready to experience a lot of noise while doing the massage, the area is not quiet at all and they keep slamming doors. The shows were great...great performers The pool area was always crowded, but if you have the Aurea you can use a private area with Jaccuzi access and free drinks Read Less
Sail Date June 2018
The itinerary for this cruise was Genoa, Naples, Messina, Valletta, Sea Day, Barcelona. A very familiar Western-Meditteranean itinerary, but what a perfect way to celebrate the launch of a new ship and our marriage. We’d visited all of ... Read More
The itinerary for this cruise was Genoa, Naples, Messina, Valletta, Sea Day, Barcelona. A very familiar Western-Meditteranean itinerary, but what a perfect way to celebrate the launch of a new ship and our marriage. We’d visited all of these ports before, so we knew that for us the ship would be the destination, with the addition of an excursion to the beautiful island of Capri. With that in mind, we found that we didn’t leave the ship in any of the other ports, particularly as our cruise over the Christmas period covers all of these ports with the exception of Malta. To best cover the experience on this ship I’ll cover it in a few areas…. Cabin We stayed in a Fantastic grade balcony cabin, 13236. We found the cabin plenty big enough with a shower room. The shower had a nice glass enclosure (no curtain- yay!) Clothes storage was perhaps at a premium compared to some of the other ships with a lack of drawer space, however as this is ‘The ship that follows the sun” it stands to reason that most cruises will be a week or two at most, therefore there is ample space for that amount of time. Dining As mentioned in my preliminary thoughts, our first table on our first night in the Silver Dolphin restaurant wasn’t too great – the restaurant opened late and the food had by that time dried out and wasn’t appetising – far removed from the MSC we know. the service was slow and wasn’t the most friendly we’ve ever experienced. After the following morning’s breakfast we were assigned to the MyChoice dining section in the Golden Sands restaurant after meeting with Camilla who had been our maitre d’ on the MSC Meraviglia in November. That evening the experience was incredibly different – waiters who really knew their stuff, slick and efficient, friendly service from our waiter Alan from Honduras – again someone we’ve met on previous cruises. The tables in both restaurants were, as is common on large mass-market ships pretty close together but far enough apart to keep conversation to ourselves as a couple. MSC Seaview has a number of dining options, the complimentary options for guests in the main ship – ie not Yacht Club are the Golden Sands formal restaurant from breakfast and lunch, on an open-seating basis, your assigned restaurant for dinner and the two buffets – the main buffet being on deck 8 aft with terraces on both sides of the ship and a smaller buffet on deck 16. Extra-charge speciality restaurants are the L’Atelier Bistrot on Deck 8, surrounding the atrium, and on Deck 16 the Chef’s Court concept with the Asian Fusion restaurant by Roy Yamaguchi offering sushi and teppan yaki, Ocean Cay seafood restaurant by Two Michelin Star chef Ramon Freixa and the Butchers Cut steakhouse. In the middle of this area is a stunning wine and cocktail bar. As black card holders we were able to savour a complimentary meal in one of the speciality restaurants and chose Ocean Cay on the basis the food would be something different to usual – we dined twice in the Teppan Yaki on MSC Meraviglia so were excited to experience something new. We were not disappointed! The taster selection menu available as a loyalty perk offered a choice of three course meal. We opted for oysters, fish and chips and a melon soup. Ramon himself was onboard ensuring the dishes were up to his exacting standards and I have to say this was probably the best food we have eaten whilst at sea. One thing to note about this area is that it can only be accessed from the forward lifts. Not a problem, but don’t go to Deck 16 Aft with the expectation of walking forward to the restaurants! Food and drink highlights So, a key part of any cruise holiday is the food and drink. As seasoned MSC cruisers we are perhaps becoming too familiar with the menus, however this gives us the ability to understand how the food on a particular ship is compared to the other ships in the fleet we have been on. The Elegant Night menus on MSC ships are curated by the two celebrity chefs who work in partnership with MSC – Italian Carlo Cracco – host of MasterChef and Spanish Ramon Freixa. The menus on both of these nights offer, in my opinion, an excellent choice of dishes. Not to be missed are the ‘Chef’s specials’ on the left hand side of the menu under their picture is the details of their dish designed for MSC. Cracco’s braised blade of beef with pomegranate and Freixa’s duck royale (duck with foie gras) were both excellently thought out and well put together dishes, with a balance of flavour and beautiful presentation. We’d not tried either of these before as we’d not properly read that side of the menu! Beverage wise the choice available on the all inclusive drinks packages is extremely varied, with something to suit every taste. We took the All Inclusive Restaurants and Bars Deluxe package and were able to enjoy all of our drinks without the worry of a large bill at the end of the cruise. The Champagne bar on deck 7 serves Laurent Perrier Brut Champagne which is included in the deluxe package – great digestif to enjoy. A selection of oysters and other seafood is also available from this bar – we enjoyed three oysters here on our first evening at a cost of €9 together with a couple of glasses of champagne. Daniel, Anna Maria and Anastasia here work incredibly well as a team – as it’s not too busy they have time for a bit of a chat. It was wonderful to see them again after previously meeting them on other ships. Bars Over our years of cruising we have noticed that when getting onboard a new ship most passengers will find a venue they gravitate to. On MSC Seaview for us it was the Seaside Lounge on Deck 8, with the excellent service of Tayla, Gusti and Pun creating a great atmosphere. This bar offers a wide selection of cocktails and wines, as well as the usual beverages. The entertainment in here in the evening was a jazz singer whose voice was second to none, with almost as much depth as Nina Simone. Over the way from the Seaside Lounge is the Sports Bar, with a number of screens showing various different sports. We were absolutely delighted to see Francisco from MSC Fantasia and MSC Meraviglia in this bar, and he seemed genuinely pleased to see us too. The Sports Bar has a wide selection of beers both on draught and by the bottle, as well as various cocktails and mixed drinks. Both theSports Bar and the Seaside Lounge have access to the outside promenade, with seating readily available. Seaview has a multitude of other bars – we made it our mission to get round them all, and I think we succeeded! It’d take too long to write something about all of them, however I will just mention the area in the Piazza around the Chocolate Factory where the evening’s entertainment is a party band with some great tracks and the Panorama Bar on Deck 16 offering your usual pool-side favourites as well as those ever-so tempting creamy cocktails – Molten Lava anyone?? Overall experience MSC Seaview offered something entirely different from any ship we have ever been on, and what an experience it was. Unlike MSC Meraviglia which was inward focussed on the extravagant central promenade, Seaview is all about connecting you with the outside and the sea. Each bar had plenty of seating, and with the design of the ship the added bonus is that the bar areas all have a different atmosphere and feeling. This ship never felt crowded, even on our day at sea – probably because of the high number of balcony cabins, the promenade and the deck space. There is an abundance of activities, from ten pin bowling, the longest zip-line at sea, an aqua park, rope bridges, the casino (I had an excellent stroke of luck on our final night!) a beautiful theatre, gym, spa, three swimming pools available for the general ship’s population, arcade games, live music… It would be impossible to become bored on this ship. So, I’ve often written of my love affair with the line’s previous flagship MSC Fantasia for its timeless beauty and elegance (hard to believe she is now ten years old!) So, how does MSC Seaview compare? Well, she’s obviously much bigger and newer. Strip that away and what you have is a ship with the undoubted feel of an MSC Ship, public areas that flow from one to another and of course those sparkly stairs. I had previously said that it would be hard to improve on Fantasia, but, with Seaside and Seaview I think MSC have done it! This holiday, despite the small niggles on the first night which should be expected with any new restaurant / hotel / cruise ship, was a great success. We thoroughly enjoyed it. Thank you to the wonderful crew for making our honeymoon so special, and I hope we will all meet again soon! Read Less
Sail Date June 2018
MSC Seaview Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.5 3.2
Entertainment 4.5 3.3
Public Rooms 4.0 3.9
Fitness Recreation 5.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 3.0
Enrichment 3.5 2.9
Service 3.5 3.5
Value For Money 4.0 3.4

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