I'm working in F&B for 40 years and I was very impressed with the service and professional service from Yogi.My experience was very good from the first day we meet Yogi for all my reservations for the 5 days dinning in the Specialty restaurants. You should be proud of this gentleman.
Very good experience in the Japanese restaurant. They need to improve the sauna area and the service there ...
I never write review and felt compelled to revie this. I have been on 12 cruises (Disney, Royal Carribean, Norwegian, Carnival and now this one).
Pros: Ship is very nice, modern and clean
Staff was very nice
Ride was very smooth. We travelled thru a 50 Kt windy storm coming back and ship was steady
Comedian was hilarious
Shows are ...
It’s our second time on cruise for last 12 years! The food was ok. We only did few days of the formal dining out of total 9 days since the formal dining courses sometimes were not impressive. However, we love our waiters and the manager at the dining place, also the staff at the market place are all friendly.
My son has severe peanut allergy, the manager Edi at the restaurant always checked in ...
We chose this cruise line as a reasonably priced cruise line with a trip to Bermuda that suited our tastes. We went on this cruise because it docked for 3 days in Bermuda.
We received regular updates by text and email from MSC EXCEPT one telling us, the night before the cruise, that we were no longer going to Bermuda. I know that decision was made then because a fellow passenger was on the boat ...
Let me start by saying his is the fourth cruise line we've experienced (in addition to Disney, Carnival, and Royal Caribbean) so I have some perspective to compare things with.
We are a couple in our late 30s with two kids (9 + 7), and we're traveling with my in-laws (60s + 30s).
I've broken things into categories below:
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Embarkation: We're from Virginia so boarding a cruise in ...
We have been on 8-10 cruises different cruise lines. When we arrived in New York we were never informed that the itinerary had been changed. We were supposed to be in Bermuda for 2.5 days, instead we went to Port Canaveral and the Bahamas. We were told that the itinerary was changed due to bad weather in Bermuda, well the bad weather was actually in both Port Canaveral and the Bahamas as the front ...
The cruise was supposed to go to Bermuda. I get it. Itinerary can change, but we found out at check in. They claim due to weather. Weather was bad going to the boring alternative of Port Canaveral and Nassau. Service was terrible. Staff was rude and inattentive. Food was mediocre. MDR was the worst service and food was cold. Cruise crew was nowhere to be found accept for nightly entertainment. ...
My experience on this ship so far. Is horrible
Our cruise ends Sunday. But my whole party is ready to go home today Thursday
1 they gave us no advance notice they were changing our cruise When they knew 1-2 days prior
2. Drinks are very weak or made wrong.
3 food is horrible. They can’t keep up with the coffee cups. 3 different times I’m waiting on a cup.
4 .we were suppose to ...
We chose the cruise to go to bermuda for 3 days as other cruises spend shorter time there. We were hesitant of MSC before going and should have listened. Itinerary changed as we were boarding to port canaveral and bahamas-we only had approx 7 hours on each port. Knowing the itinerary change before we would have backed out and saved the trip for a later date. This change was disappointing but ...
The cruise was a cluster, when embarking the people that embarked earlier were told that they couldn't go to their rooms until 1:30pm, I embarked at 12:30 and received no such message. the customer service desk almost always had a huge line. Disembarking there was a long line of which I was able to get near the front because I planned ahead and then they opened up the line behind me to allow the ...