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10 Helpful Votes
Sail Date: November 2017
Beautiful and new Ship. Bad food in quality, quantity and specially no variety. Poor variety always the same food 7 days a week. Hous open for food is limited. 7H30 to 10h30, 12h00 to 15h and 18h30 to 22h , after hours snack until ... Read More
Beautiful and new Ship. Bad food in quality, quantity and specially no variety. Poor variety always the same food 7 days a week. Hous open for food is limited. 7H30 to 10h30, 12h00 to 15h and 18h30 to 22h , after hours snack until 23h00 is only poor quality of pizza. Even fountain juice drinks are only served during breakfast. Quality of food is like school cafeteria . Buffet are very limited choice, very boring choice. Most of time food counter are closed. Long waiting queue to pick your food. Entertainment is boring, show quality is not high standard. The director entertainment speaks many languages, but yell loud for nothing. He speaks so fast in a short time many languages so nobody understand his messages. He doesn't care if people can get his message or not, as long as he has mentionned, he is satisfy with himself. No care for his customers. The cabin does not give cream lotions. The shower does not provide hair conditionner. Mainly the staff are very kind. But most of the time you have to run for your services. Food , drinks and Cleaning room staffs are very nice and helpful. We have a feeling that we don't get our services. I think it's the administration decision, to only give the minimum services. After cruising with MSC twice. I conclude the same conclusion as previously. MSC is a MINIMUM SERVICE CRUISE. Even I bought a Balcony with All inclusive drink package with AUREA spa package, to prevent bad experiences. I don't see any better. Not only i wasted my money but even more important my precious quality time. I can't get it back. Before I cruise I read other people critics but didn't believe. But it's true. DO NOT WASTE your Precious Time on the Cruise Line MSC. Try to Get better travel experience Consider other cruise lines, would worth more for your money. Read Less
1 Helpful Vote
Sail Date: November 2017
We mainly chose this cruise for the itinerary & because of the brand new ship. We have been on many cruises, only once on MSC(Divina). We were a little hesitant because of some of the reviews, but we were not disappointed. We had a ... Read More
We mainly chose this cruise for the itinerary & because of the brand new ship. We have been on many cruises, only once on MSC(Divina). We were a little hesitant because of some of the reviews, but we were not disappointed. We had a balcony cabin & opted for the Fantastical experience, which worked out well because of the drink package. I do agree with some of the reviewers that I was surprised that they charge for water at dinner. All in all, the food was good, not great. The pastries and breads, however, were exceptionally delicious. The cabin was very nice & had some very cool features, the lights being one. The balcony wasn’t large, but we are so glad we had one because every day we were in a new & gorgeous Port! If you are going to The Mediterranean, balcony is a must! In Marseille, we did the hop on, hop off bus, which was great- we got off on our return at the marina area & had lunch at a charming sidewalk cafe. Genoa- we took the excursion to Portofino Bay- we had a lovely time- it is a ferry trip, which was a little shaky on the way back, several passengers were a little “green”, but we were fine. Next was Naples, we just walked the town & had pizza in a little alley way- very fun! Messina was next- we went on excursion to Taormina by bus, so beautiful on top of a mountain, lots of shops & beautiful churches. Malta- our biggest surprise, we went by cab- stopped at glass blowing factory- could have stayed for hours, so interesting & beautiful glassware! Next we went to Medina, the former capital- lots of shopping & beautiful cathedrals. On return, we spent an extra day in Barcelona-loved it! Read Less
18 Helpful Votes
Sail Date: November 2017
I usually do not review cruises but this one cannot be ignored. My husband and I flew to Barcelona with 10 friends to take the MSC Meraviglia cruise that sailed 11-24-17. The itinerary for this cruise was great. But, sadly, that was the ... Read More
I usually do not review cruises but this one cannot be ignored. My husband and I flew to Barcelona with 10 friends to take the MSC Meraviglia cruise that sailed 11-24-17. The itinerary for this cruise was great. But, sadly, that was the only thing that was great. The ship is new and quite beautiful but the acoustics are horrid. It is a very loud ship. The cabins appear roomy but that is because there is limited furniture (no chair), a very small closet with only a few thick wooden hangers that take up a lot of precious room and only two very very small drawers which are located in the small closet. I would suggest bringing hangers and limiting your clothes. Use the extra luggage space to bring water. Only water available in the dining room is what you bring in or buy at 3.25 a bottle. And forget about getting a cup of coffee after dinner. Not available in the dining room. You would not have time to drink it anyway. They start trying to get you to leave about an hour after arriving. Our first night, the Maitre 'D actually asked us to leave. Only time he talked to us the whole 8 day cruise. Our waiter was rude and unsociable. He was rolling his eyes while standing behind you taking your order. I guess he thought we would not see that. The food portions were very small and the quality was mediocre at best. This was the first cruise that I lost weight. There were several nights that we had to go to the buffet after dinner if it was open. The buffet was closed more often then it was open. They shut it down after breakfast for two hours and again from 4PM-7:30PM and again at about 10:00 PM. During those times all that is available is Pizza which was not very good. It's an Italian ship and the pizza was not very good. The poolside grill was cooking hamburgers but would not let you get one. They were wrapping and taking them to the buffet. By the time you got one, took it to the salad bar to put lettuce/tomato on it, it was cold. But, I only ate one because it was terrible meat. Disembarkations for the tours were total chaos. On our tour to Rome the bus turned around 1/2 hour into the trip to come back for 4 people they forgot. They got us back to the ship at tour end late and we missed our appointed dinner seating. They would not seat us and told us to go to the buffet. When we went up there all that was available was pizza. We paid for some fish and chips at a pub and they were tasteless. The buffet served exactly the same food day after day. There were a few desserts that were good but in general it was just mediocre food. The hot chocolate at the specialty shop was great but that is another paid for item. You have to reserve all shows. The cigarette smoke in the casino is terrible. The staff ranged from complacent to rude. I could go on. This was the worst cruise I have been on and I will never sail with MSC again. They began as a cargo hauler and apparently still think that's what they are doing because they are definitely not a cruise line. Read Less
4 Helpful Votes
Sail Date: November 2017
I was concerned about the reviews about this cruise before departure. But the cruise was fine. There are niggles - the food isn't as good as we've had on other cruises, less choice, I think poorer quality. One of the worst ... Read More
I was concerned about the reviews about this cruise before departure. But the cruise was fine. There are niggles - the food isn't as good as we've had on other cruises, less choice, I think poorer quality. One of the worst things was the lack of hand gel dispensers in the buffet. There were sinks, but no-one used them! We took the all inclusive package, booked before departure which was worth while. Drinks are expensive, and you even need to buy water with dinner. Its a beautiful ship. Huge, but nice. Its quite noisy with all the nationalities, but you can always find a space. The theatre was a bug-bear, with people coming and going right through the performances. Very annoying. There was a lovely indoor pool with warm water! There was some great entertainment. We never got to see Cirque du Soleil as one of the performers was injured. I was disappointed by this. In the ports, it was expensive to get into Marseille - I think around 17 euros each, as it was a long way from the dock. They also charged around 8 euros to get to Barcelona - whereas there was a port shuttle for 4 euros return. The staff were great, especially in the bars. We worked our way through the cocktail list! The cabin was lovely and the cabin steward excellent - although there's not much drawer space and the wardrobe could be bigger with more hangers. Toiletries are basic, shower gel and shampoo only - no conditioner, or body lotion. We were disappointed to find that the nicest bar - which was child free was never open, even though you could sit in the lounge. On our cruise there seemed to be huge groups of travel agents being shown around which was disruptive. Read Less
6 Helpful Votes
Sail Date: November 2017
We chose this cruise, despite all the bad reviews, because the price and the itinerary were good. We figured "how bad can it be". Well the reviews were right. The ship is beautiful. Everything else was not. I don't even know ... Read More
We chose this cruise, despite all the bad reviews, because the price and the itinerary were good. We figured "how bad can it be". Well the reviews were right. The ship is beautiful. Everything else was not. I don't even know where to start. From the minute we set foot on the ship everything was about up selling you. Even at dinner in the main dining room the waiters were trying to sell you dining packages to the paid restaurants. In the dining rooms the food was barely edible, almost laughable, and forget about a glass of water or a cup of coffee with your meal. All extra! That's right. if you wanted a glass of water you had to buy a bottle. If you wanted coffee or tea you had to pay for it. Wine and soda I understand but water? a cup of coffee?. So the alternative to dining is to pay extra to go to one of the restaurants or go to the buffet. Let me tell you; the buffet was even worse. 6,000 people fighting for access to the most poorly laid out buffet I've ever seen. We tried it once for breakfast and once more for lunch. The food was no better. After that We would not set foot near the buffet except in the evening when I needed a cup of hot water to mix some Theraflu for a head cold before bed. Even that was an excruciating experience. Most times there was no hot water available or the urn was empty. There was no flow control at all in the buffet so it was chaos at all times and the staff did nothing to ease the situation. We saw our room steward on the first day..that was it. when you bought anything you signed an electronic pad and never got a physical receipt. forget about trying to reconcile your bill at the end of the cruise. The ship was always noisy. There was not a quiet place anywhere on the ship that you could go to relax or read except the sky lounge up top, but every time we tried to get up there for some quiet conversation or relaxation it was "closed for private event". I could go on and on but there is just too much to say; such as if you wanted to go to a show in the theater you had to make a reservation ahead of time. What ever happened to " I think I'll go and see what the show is after dinner". At the end of the cruise our group of 12 friends could not wait to get off that ship. Up until now our worst cruise experience had been on Carnival. Not anymore! MSC is now #1 for NEVER AGAIN! Read Less
4 Helpful Votes
Sail Date: November 2017
This was our first MSC Cruise, booked over a year ago as MSC advertisement said it had the latest technology in wrist bands, circus du solei, mirror that allows one to see without putting the clothes on, ten pin bowling, good food ... Read More
This was our first MSC Cruise, booked over a year ago as MSC advertisement said it had the latest technology in wrist bands, circus du solei, mirror that allows one to see without putting the clothes on, ten pin bowling, good food restaurants.... So after boarding we found out there were no wrist bands, there were no circus shows (technical issues with both and the show was an extra fee which weren't advertised), bowling was just a 2 lane for a short time/high fee. All 3 meals were jam packed into the buffet restaurant as there were no other places to eat unless one pays - for dinner the fixed dining venues offered small serving, basic food and we met people who didn't like the food or had to fill up in the buffet afterwards. The fixed dining wait staff worked like robots, no personal service really until we tipped them - a test we did on the 4th night (seriously why would someone tip for disinterested service!). Other company cruise ships SMALLER than this ship's size have more inclusive dining venues! On this ship they used the space to sell chocolates etc. We called this the money hungry, dieters' cruise ship. In a snap shot food options and quality are the poorest in comparison to RCI, Princess, Celebrity etc.. Oh almost forgot to add dinner buffet only starts at 7pm (counters are all empty before 7pm). They also closed the doors at 6:00pm at the level 5 restaurant and won't let diners with a 5:30pm seating in. Do not book the cruise terminal to airport transfer with MSC, it was badly organised. There were no directions and when we finally found the lady holding a folder deemed 'transfer crew' the 4 of us were separated and squeezed into small taxis and so were our luggage! We asked and they said it was a bus transfer when we booked. Gym equipment was just basic to say the least for a large, new ship (advertised to be a high tech ship). Movies on demand on the tv ALL require a fee (unlike other cruise companies). So it was just repetitive news on the whole cruise. Port daily reading material had no maps or any useful info for self navigation - again this cruise company wants all to pay and use their shore excursions. A nice ship, being new. That said we would choose to cruise with others before MSC for the reasons above. Read Less
10 Helpful Votes
Sail Date: November 2017
I had read a lot of bad reviews and was a bit worried if our so much wanted cruise would be as exciting as we anticipated. Yes, it was. Let me first note that we were first time cruisers. Joined Meraviglia from Naples, Italy. The ... Read More
I had read a lot of bad reviews and was a bit worried if our so much wanted cruise would be as exciting as we anticipated. Yes, it was. Let me first note that we were first time cruisers. Joined Meraviglia from Naples, Italy. The embarkation was a bit frustrating as there were no clear signs where is the drop of luggage section - it appeared to be in the other wing of the port. Then we waited a long line with no seating options. Once we gave our suitcase we were assigned a number which meant we had to spend a few more hours in the waiting area. Of course we used the time to explore out and about, but in general the embarkation was very exhausting experience. Once we got aboard we were met by the kids club staff who put a wristband to our 5yo so he could be easily tracked and signed at different activities. There was no other kind of welcome on board. We had to find our own way to the elevators and cabin. Not that we didn't manage but it was somehow annoying. I don't know how it is organized on the other ships- here we felt a bit like dropped in the deep. Cabin- Apart from that first experience the rest was fantastic. We got newsletters every night so we would know what the schedule for the next day was. the cabin- inside on Deck 13- there was enough room for all 3 of us- 2 Adults 1 child. We had 2 wardrobes, a good size bed, the kid's bunk bed was also a good size- he enjoyed going up and down the ladder. The bathroom was bigger than expected. Very good ventilation system- our swimsuits and small washing dried up very quickly. The TV in the cabin was showing screens from two of the ship's cameras so we felt like we had a window- this was the first thing in the morning- switch on the TV to see where we are. The cabin steward was a nice guy- these people work so hard from dusk to down and even more. We would get up very early in the morning- he's seen in the corridor, going back to the cabin past 10pm- he's still folding towels. One day I pushed the DND button just to give him some rest. The policy of tiding up cabin 2 times a day is a bit too much for me. Dining- We ate dinner 3 times in the restaurant and the rest in the buffet. The restaurant was nice - Olive D'Doro on deck 6. The waiters, the atmosphere, the tables layout- fantastic. The food- delicious but minor portions. Even if you eat lunch at the port, you get back to the ship at around 4:30-5pm (5:30 is all aboard time) so you need some snack to bite. Go up to the buffet- mainly hot dogs and hamburgers. OK wait for dinner, already starving eat a small portion of food and then end up in the buffet again. And actually we enjoyed the buffet food at the proper meals times. Big variety of salads, meat, pasta, bread, vegetables, desserts- everything for everybody. Entertainment- Fantastic shows, we saw 4 shows and Cirque Du Soleil. From the regular shows we enjoyed Way and Paz the most. The kids club is also a very well organized. There's entertainment for the kids all the time. The girls take them not only in the play areas but for some movies down in the theater, for games in the sports zone, there are constantly some activities for the kids. Also there is fun dinner time in the buffet, so you can dine in the restaurant or in the buffet and they will entertain and feed your child. Unfortunately among all the variety of food in the buffet they feed the kids hamburgers and fires - even my 5yo said it's not healthy food and didn't want to eat with them the following days, although he enjoyed the rest of the daily program. We couldn't attend any of the dancing classes, Master Chef or other entertainment as we were too tired from the onshore exploring, but we were very impressed by the variety of activities offered. Even if we had 7 days at sea there would be something new to everyday. The musicians were all fantastic. I can't say a bad word for the entertainment- just fantastic! We were very happy with the pools- all with warm water even the outdoor one. The jacuzzys were also very pleasant (quite packed most of the time though). I only missed a changing room at the pool area. We got a bit cold as we had to walk in wet towels back to the cabin and even though we were inside we could still feel some some air drаught. Service- all in all we were very happy with everybody. Yes, some of the staff seemed tired, but they were never rude. We are please with the interactive info screens and the mobile app. We did not have the need to visit reception. Although the lack of the human touch in communication felt a bit like a 'self-service-luxury'. Ports- we enjoyed all the ports. The only con was in Marseille where the ship docks really far from the center and if you want to use the free port shuttle you have to walk over a kilometer through the windy port, then wait 20 min for the shuttle, then travel over 15min to get to a transport hub. It's so much waste of time. Of course there is a transfer from the ship which is approx Eur12.00 per adult. Having in mind it was 3 of us- we would had to spend more than Eur30.00 just to reach to the city. Drink package- We are not big drinkers so we only bought prepaid vouchers for caffeine drinks and soft drinks. They were absolutely enough. At dinner we bought water from the restaurant (approx Eur3,00 for a 1l bottle). In the buffet there was free water and juice. We ordered a glass of wine once or twice and it was absolutely enough for us. Even if we had a full drinks package I don't know if we'd drink more. There's simply no time for it. In the morning you have free coffee and juice in the buffet, then spend the whole day onshore, get back in the late afternoon, have a refreshing shower and get ready for dinner, then dine, watch a show and eventually spend some more time on the top deck to enjoy the nice breeze and that's all- time for bed. All in all it was a great experience for us. And we would definitely go again! Read Less
7 Helpful Votes
Sail Date: November 2017
MSC Meraviglia – 13th to 20th November – Naples to Civitavecchia Background We had booked this cruise for a number of reasons, the first being that even though we have visited the majority of ports on the Western Med circuit we ... Read More
MSC Meraviglia – 13th to 20th November – Naples to Civitavecchia Background We had booked this cruise for a number of reasons, the first being that even though we have visited the majority of ports on the Western Med circuit we had never visited Naples. Knowing that we would like to see Pompeii, Herculaneum, Sorrento and some of the other main attractions, this itinerary meant we could spend a few days in Naples before the start of the cruise and tick these destinations off our lists. The other reason for booking the cruise was to experience what the latest flagship of the MSC fleet had to offer. Being launched earlier in 2017, MSC Meraviglia was billed as the most technologically advanced ship at sea. Since this cruise, MSC have launched another new ship, MSC Seaside, as part of their impressive expansion plans. Seaside and Meraviglia are completely different ships, with the design being poles apart. Meraviglia was built by STX France and Seaside by Fincantieri. Seaside focuses on getting guests ‘closer to the sea’ and is the ship that follows the sun, whereas Meraviglia is billed as the ship for all seasons. As I’m yet to sail on Seaside and can only comment on what I’ve seen on the Internet, I’ll refrain from any more comments or comparisons between these two ships. Embarkation Boarding at Naples was convenient, with the cruise terminal having decent facilities and a short and inexpensive taxi ride from our hotel helped us to relax. The signage within the terminal could have been better – luggage needed to be dropped off in one side of the terminal, with check-in / boarding being completed in the other. This could have been confusing had we not sought assistance early on. As we are Black Card members of the Voyagers club we were able to take advantage of the priority boarding – this meant that as soon as the Yacht Club passengers had been taken through security we were able to sail through the crowds. We were given our cruise cards at check in – on recent cruises the cards had been waiting in the cabin. Accommodation Once aboard we went to find our cabin, a Fantastica balcony, 14153. We had not fully appreciated on paper just how much bigger than the Fantasia class ships Meraviglia is, with extra corridors and inside cabins it would certainly take some time to get used to the layout. MSC Cabins are priced on cabin type (inside, outside, balcony, suite etc) and experience type (Bella, Fantastica, Wellness, Aurea, Yacht Club). Each experience type offers different perks. We tend to always choose Fantastica as the cabins are generally in a better location (mid-ships) preference of dining time (although not guaranteed), continental breakfast room service. The cabin itself was up to the usual MSC standard. It was spotless. It did feel perhaps a little smaller than some of the cabins we have stayed in, but still plenty big enough for two people for a week’s cruise. Storage space appears perhaps a little lacking as there are only two drawers, however suitcases fit under the bed, there is an extra rail in the wardrobe that folds down to provide extra hanging space. Lifejackets are also now stored at the muster station rather than in the cabin which again frees up some space. Our cases were soon delivered and we unpacked; alas there was still room for more clothes. To our delight the cabin also had a bath with glass shower screen; the bath was particularly nice when coming back to the ship on cooler days; great for relaxing with a glass of wine whilst getting ready for dinner! The Ship As our boarding time was 2pm, we had missed lunch, so it was off up to Deck 15 to have a look at the Market Place buffet. The buffet is simply huge! There are so many different stations including carvery, rotisserie and oriental, as well as the usual pizzas and salads. Following lunch, it was off to explore round the ship, with our first stop being The Horizon bar – an adults only area at the stern of the ship on Deck 18. This reminded me a little of NCL Epic’s Spice H2o area, only it was more spacious with a much more open feel. There were plenty of sunbeds in the staged amphitheatre area, a decent sized plunge pool and a large hot tub. We finished our glasses of champagne (Nicholas Feuillatte) which was included in our premium drinks package, which offers excellent value at £36 per day for unlimited consumption of alcoholic beverages, items in the mini bar and room service – there are very few exclusions to the package, with only some super-premium single malts, Beluga Vodka and Zacapa Rum being the main ones. Back inside and to the Edge cocktail bar on Deck 6. We were delighted to meet up with Francisco, a bar tender who remembered us from our very first cruise, and he was also very pleased to see us. From The Edge bar, it is impossible not to be wowed by the sheer size of Meraviglia; you really get a feel as to how wide the ship is, and how long she is with a spectacular view down the central promenade “Galleria Meraviglia” Meraviglia boasts the longest LED dome at sea and WOW what an impression it made! The domed ceiling is the focal point of the central promenade, with the LED screen used to show a variety of vistas, from fireworks in London, Paris, Sydney, famous ceilings of the world, ‘under the sea’, in to space, dinosaurs… Along the promenade are the speciality restaurants, the TV studio / comedy club, the chocolate shop and the Meraviglia lounge, which generally hosted the animation team’s evening games and dances. Dining One of the reasons many people decide to book cruise holidays is the reputation that cruising has for providing plentiful high quality food. On various review sites MSC seem to take a beating over the food provided in the main dining rooms, with writers suggesting the food is not good. Let me just say: Food is subjective. What I mean by this is that what suits the taste of one person may be completely against what others feel. I like to think of myself as a good cook and am somewhat a foodie. For me, the food on MSC is varied and well executed. Being a company of Italian heritage, it should come as no surprise that Italian cuisine has a heavy influence on the menu. Personally I found the food to be of a good standard and with a varied menu. The menu choices have been pared down since I first started cruising with MSC; there are now fewer options for each course and seemingly a push towards a three course dining experience. Portion sizes are adequate, and it is never an issue to have more courses – my partner and I quite often had four or five courses, as we love to try the different options available. We were assigned ‘My Choice’ dining in the Panorama restaurant and were waited on by Marcello and his team. They were knowledgeable about themenu and offered advice on wine pairings from the list of wines by the glass included in our package. Highlights of food throughout the week include the sparkling wine risotto and fillet of beef in marsala wine sauce on the first elegant night, the seafood mixed grill served on the Med night was also very well presented, consisting of a whole king prawn, swordfish and cuttlefish. Speciality Dining Traditionally, MSC have not had numerous speciality restaurants. For example, Fantasia and Splendida have just the Tex Mex / Steakhouse, Divina and Preziosa Eataly / steakhouse. Meraviglia is almost a break from this tradition with several options over and above the main dining room. These include a Teppan Yaki and sushi restaurant, a steakhouse, Italian, a British pub. With these choices, in addition to the assigned dining room and buffet options it is impossible not to find something of interest. As we are both Black Card holders in MSC’s Voyagers club, a perk is a meal for two in a speciality restaurant. We had decided to take one of these meals in the Kyoto Teppan Yaki and the other in the Butchers Cut steakhouse. The in-cabin TV and the MSC for me app now enables passengers to view the menu for breakfast, lunch and dinner. As such we checked out whether we would really enjoy the dinner menu ahead of making reservations in another restaurant. On the second night of the cruise we decided to take our first complimentary meal in the speciality dining and were able to secure a table for 7.30pm. Paul, our chef for the evening was great fun – making a real show out of the whole experience. The complimentary Black Card menu was the ‘Emperor’ selection, which would usually cost €28 per head. It consisted of delights such as sushi, miso soup, fried rice, salmon and steak. The whole experience resulted in a synergy that in my opinion exceeded our expectations. We enjoyed the experience so much we decided that we would take our second complimentary meal in the Teppan Yaki Paul was delighted to see us again when we joined him a couple of nights later for another meal! Entertainment For those who have heard of MSC before, it will come as no surprise that there are a number of nationalities onboard, and therefore multiple languages are spoken. English is always the first language, then Italian followed by French, German, Spanish etc. Announcements are therefore limited compared to other cruise lines which seem to constantly have the cruise director on the Tannoy advising passengers of activities going on around the ship. Just because the announcements aren’t there that doesn’t mean that these activities don’t happen. The daily programme is delivered to the cabin in the evening. The MSC for Me app and the interactive screens around the ship give information about what is happening, where and when. Everyday during the cruise there was a quiz of some description, multiple games, dance lessons, and even Master Chef at Sea! MSC have partnered up with the TV programme to bring something different to their cruises. To qualify, contestants must take part in a quiz. The top scoring individuals are then chosen to take part in the live show in the theatre. I was lucky enough to be chosen and was paired up with another contestant from Portugal. It was certainly an experience and quite nerve wracking to try and prepare something tasty and well presented in front of a crowd of 700 using the following ingredients: galia melon, honeydew melon, watermelon, strawberries, feta cheese, balsamic vingar, olive oil, salt and pepper… By a sheer miracle we won and came away with various MSC and Masterchef branded goodies! On Meraviglia, MSC have teamed up with Cirque du Soleil who perform two different shows. Unfortunately, for much of our sailing there was an issue with some of the equipment in the Carousel Lounge – the special area deck 7 aft beyond the casino dedicated to these performances. This unfortunate issue meant that there were no shows until our penultimate night. We managed to secure two seats for the final night of our cruise to see the Sonor show. The show was absolutely excellent. We’d pre-booked our show and cocktail ticket online so we were really glad we managed to get to see Cirque. It is almost impossible to describe the show other than breath-taking. The comfortable and well-designed lounge with excellent views of the stage even from near the back, the amazing acoustics, wonderful costumes and of course the excellent artists. There are also three theatre shows per night, of two different shows, which allows passengers to perhaps see something they might have missed. We attended the Opera based around La Boheme which was very good indeed, with live opera singers. Conclusion There is far more to Meraviglia than I have mentioned so far – so many bars and lounges, waterslides, simulators, night clubs, sports parks – it would take weeks to write anything further in detail on all these aspects. We were certainly wowed by the ship and can see why she is the eighth wonder of the world. During our week onboard we were made to feel like celebrities; so many of the crew recognized us from previous cruises and were genuinely pleased to see us. Nothing was ever too much trouble. My only criticism would be that there did seem to be a lack of seating on occasion. This wouldn’t normally be much of an issue for us, however my partner is recovering from a broken ankle. It was always possible to find somewhere to sit by moving to a different bar or lounge, however this could be inconvenient when wanting to listen to a certain act. I’m confident that there is something for everyone on this ship and that she is a real game changer. For the moment though MSC Fantasia will still remain my favourite and hold a very special piece of my heart having spent so long on her and her sister Splendida. Being that bit smaller than Meraviglia Fantasia has all of the facilities of a big ship but offers the familiarity of a well-loved holiday home. Would I sail on Meraviglia again? Yes, I would, but possibly only for a week or ten days – the ship has so much going on it’s impossible to ignore the multitude of activities and attractions and just ‘switch off’ and relax. Read Less
2 Helpful Votes
Sail Date: November 2017
Looked forward to this cruise and ship, this was the second of the year with MSC after the fabulous Divina in February 17 & Splendida Sept 16, I knew exactly what I was going into. This ship is a fantastic modern marvel of ships ... Read More
Looked forward to this cruise and ship, this was the second of the year with MSC after the fabulous Divina in February 17 & Splendida Sept 16, I knew exactly what I was going into. This ship is a fantastic modern marvel of ships & pride of the fleet but thats where it ends, in my mind there is something missing and I couldn't put my finger on it, yes you get the usual europeans in the buffet, lifts and anywear they think they have to be first in/out without queuing/waiting but it's not that. For me it was the bars /lounges a strange set up - Edge bar (best bar) few seats & tables that soon filled up with people not drinking, reading or playing cards (their prerogative). Champagne bar with no-one in, which is bigger more seats tables than the edge bar that only sells champagne and prosecco! I don't do champs or prosecco more of a G&T man so that bar was out for us. Sky lounge - biggest lounge plenty of tables & chairs, Jazz singer and band all night one drink and your out of there but it was never full or busy. Tv lounge quite entertaining if you like European tv comedy think Eurotrash, the English pub was ok in the afternoon food was good but you had to pay for it, felt different in the evening with not many people in. The sports bar was a joke compared to the Divina/Splendida and reminded me of a sports centre reception we had one drink in there and didn't go back no TVs to watch sports!! The Galleria Meraviglia bit like the trafford centre but I get it and enjoyed it best part of the ship. Food - Main restaurant small portions, bland food plenty of sea food if you like it, I don't pay for restaurants we had a package steakhouse, Eataly & Kaito sushi & Teppanyaki which is only the sushi part (we did pay for teppanyaki) now this package is good value but be warned the menus are very short if you don't do seafood be warned, in my opinion the food in eataly was crap after eating in the Divina eataly I expected something of the same it didn't by a long stretch after a complaint to the MaitreD' he organised food I can eat in Kaito Sushi so thanks for sorting that. Steak house excellent apart from the fillet the wife got 8oz on the plate looked lost it had shrunk so much was cooked med, my 14oz sirloin looked like a 14oz sirloin on the plate cooked the same med' starter of goats cheese tart with blueberries was excellent. Buffet was the usual MSC joke they have this down to a fine art but we are use to it and except it for what it is. Room interior deck 13 very small but comfy I lived out of suitcase wife filled the small wardrobe. I could go on about all parts of the ship but I won't. To credit MSC Boarding/Disembarking is the best I've had (all 3 cruises) the staff Waiters, bar service, room services are excellent and work hard while keeping happy. Reception you only speak to them when you have a monetary/billing issue and you are on first name terms by the end of the week but they sort everything out!! Will I go on Meraviglia again......... Maybe.. ish! Read Less
5 Helpful Votes
Sail Date: November 2017
I read all the reviews prior to taking this cruise. I am sorry to say most were right on target. The ship is beautiful. We were on the Aurea deck along with our son and daughter in law/ Cabins 14081 and 14083. We had a tub in our ... Read More
I read all the reviews prior to taking this cruise. I am sorry to say most were right on target. The ship is beautiful. We were on the Aurea deck along with our son and daughter in law/ Cabins 14081 and 14083. We had a tub in our cabin which was very dangerous. Very narrow and is rounded on the sides. There was absolutely no closet space in either cabins and only 2 small drawers. We both had a small balcony which was fine. We had the 3 restaurant dining package and the two shows of Cirque de Soleil. The only decent restaurant is Butchers Cut. We had a very nice meal there and we found out that they serve brunch there on certain days and we paid to eat brunch which was very nice. The ship has to many people and they just cannot accommodate everyone. There were long lines wherever we went. If we had a question we would be in line about an hour before we reached the counter. The food is horrible. The buffet is a nightmare, too many people, pushing and grabbing food. The food was uninteresting and just no taste. We did the buffet for a couple of lunches and two breakfasts. The waves restaurant was not any better, rude staff and food with no taste. We did go to Panorama Restaurant for dinner and it was just ok, staff very nice. The elegant night offered Filet of Beef, which we thought was Filet, ended up being Roast Beef. We had tickets to see both Cirque shows and they were cancelled due to "technical difficulties". You could not get a seat in the bar lounges due to people playing cards and not ordering cocktails. There just were no seats to accommodate all the people on board. My son had to tip the bartenders because if not you would stand there for about 15 minutes and no one would take your order. Once he tipped, we had no problem. I would never cruise this line again. Read Less
MSC Meraviglia Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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