This was our third sailing on the Viking Sea, and my wife and I have become very fond of this spectacularly beautiful, well-designed, and immaculately-maintained ship! The staterooms are setup just right to accommodate our needs, the public spaces are excellent and abundant, and the crew seem uniformly happy and eager to please. The food and entertainment are very good, and the other amenities (wifi, pool, spa, fitness center, sports deck, lounges, laudromat, and shops) are very good. We chose this particular cruise because of the itinerary (Caribbean and South America) included some ports that we hadn't visited previously (Santo Domingo, Cartagena, and Santa Marta), two ports that I hadn't visited for more than 60 years and was eager to enjoy again (Aruba and Curacao), two places that we are very familiar with (San Juan and St. Kitts), as well as opportunities to enjoy two At-Sea days. Viking Cruises handled the arrangements for our air transportation, our transfers between the airport and cruise terminal prior to our embarkation, and also after debarkation. When we arrived at the airport in San Juan, it took a while for all of the expected passengers to obtain their baggage and to check-in with the Viking representatives.. The bus that was brought us to the ship had a door malfunction, and it took a long time for us to get through the San Juan rush hour traffic.. But everything fell into place as soon as we arrived at the cruise terminal -- welcome, check-in, champagne, dinner, meeting our stateroom attendant, and having our baggage delivered to our cabin. This was our 23rd ocean cruise, and we have observed the cruise industry's trend toward increasing large cruiseships, and increasingly large numbers of passengers onboard those ships. On the mega-ships, it seems that one must spend a large amount of time waiting for elevators,.and searching for a quiet place in public areas to read or talk. But this is NOT the way things are on Viking Oceans cruises! We are impressed at the variety, beauty, and comfort of public spaces on Viking Oceans ships! The Atrium, Wintergarden, Explorer Lounge, Pool Area, and decks are superb! Viking Oceans ships offer several dining alternatives, including The Restaurant (the ship's elegant main dining room), the World Cafe (buffet), Manfredi's (Italian food), The Chef's Table (gourmet food & drink), Mamsen;s (Scandinavian deli), and the Pool Grill (hamburgers, etc.). My wife has certain food sensitivities, and the ship's wait staff were quite knowledgeable about those issues, and very accommodating to her needs. The food was sometimes excellent, and always at least very good. My wife and I enjoyed walking the outside decks every day, and I also worked-out in the ship's excellent Fitness Center every day! We enjoyed the musicians and singers that entertained us onboard the ship. As musicians ourselves, we appreciated the variety of musical styles that were presented, as well as the musicianship of the performers. Read Less

We wanted to celebrate our anniversary someplace slightly exotic, so the West Indies and South America seemed a good choice. The timing was right, the amenities were good, the price was affordable, and although we were new to Viking, we had friends and family who had been well pleased with the company. It was nice to know that the ship would be in port an extra day in case we had difficulty making connections. No need to find a hotel when arriving the night before. We brought carry on luggage, only, having heard horror stories of lost luggage. Free laundry service was available on board, though we didn't need to use it. There was no additional charge for the bottled water we requested daily. There seemed to be food available most of the time though we tried (and failed) not to overindulge. The main restaurant served a varied menu daily. As I do not eat red meat, my husband was delighted to partake of delicious, according to him, prime rib. My only criticism here would be the lack of many vegetarian options. Lots of gluten free food, however. We met two other couples through Cruise Critic and enjoyed one another's company for the entire trip, including most dinners. Some shore excursions were better than others, naturally. The walking tour of Old San Juan was outstanding. Long bus tours were sometimes tedious. There is not a huge amount of entertainment available, as on one of the "behemoth of the seas" type ships, but there was enough to keep us active. Once or twice there was not enough seating. The pools are small. Neither of us used them. Disembarkation went smoothly, but the flight was really out of the way and uncomfortable. It's our main criticism of the trip. Read Less

I have been on a Viking River cruise in the past and had one of my most memorable vacations ever. I convinced my husband that Viking would deliver. We were on the West Indies Explorer. Celebrity Cruises are our go-to for Caribbean cruising. We got Viking Air Plus which turned out to be a joke and asked out travel agent to get our money refunded. We were met at the San Juan Airport by the Viking rep. At least 50 of us Viking travelers were on the same flight. Transfer to the bus was seamless as well as the check-in. From bus to walking up the gangway was 15 minutes max. We were greeted with a glass of bubbly and instructed to go to the 7th floor Pool Grill. Our luggage beat us to our room. When we got to the Pool Grill, there was an influx of us 50+ travelers wanting to grab some food, and this was the only venue open. Drinks were served promptly. We had the Silver Beverage package. I ordered the seared Ahi Tuna. I was told they were out of it. We just got on the ship. The chef assured me I would get it, it would just take some time. 20-30 minutes later, it arrived. It was delicious. That evening we went to the Explorer’s Lounge. My husband ordered a gin and tonic with Hendricks gin. He was told they were sorry, but they were out of Hendricks gin. He could go to another bar and perhaps he could find it there. What? We have been on the ship for less than 4 hours and they are out of Hendricks gin? Sadly, this was just the start of, “I’m sorry. We are out of ________” We were told the previous cruise had depleted their stock. The Chef’s Table. We had reservations the second evening for this venue. Which, by the way prevented us from attending the Cruise Critic Mix and Mingle. It was an interesting experience and I enjoyed how the wine complemented and/or nulled the taste. I am not a big fan of goat cheese foam. Service was slow, but I believe that is part of the experience. That was our last experience there. The Main Dining room provided wonderful food. One night I had neglected to peruse the menu prior to our seating. Once seated there was nothing on the menu that even looked good. We left, and the restaurant manager was appalled. I was quite happy with crab legs and sushi at the World Café. Manfredi’s. I had read all the wonderful reviews on the Florentine Bistecca. It lived up to the hype, just too big of a cut. Also, the pasta with pancetta is amazing. They had run out of Chianti (imagine that) so my husband was less than pleased. I never got to enjoy the dessert as dinner was so filling. Our second visit there was just as good, sans the Chianti. We noted that the wait staff was automatic to pour the house wine without asking if we had the Silver Beverage Package. Also, getting a drink at the Infinity Pool was difficult. Often my husband went into the bar and ordered. Poolside bar service in the enclosed pool was efficient. This is our first experience on an ocean cruise that was European based. My observation: The Europeans read by the enclosed pool. The Americans drink by the outside pool. My husband asked to speak with the beverage manager and after a few days, Chris responded. He apologized for the lack of stock and invited us to join him for a gin tasting at Torshavn. We learned about different gins and came away with a few new favorites. The staff is wonderful. Our room attendants, Connie and Joey were sweet and attentive. If you ever get the blessing of meeting Joey, have him do magic tricks. He is good! My favorite waiter, Vergal. He went out of his way to find me a special wine, special seating. He was amazing. My husband’s favorite was Natasha. Ruby, Efa, Duetz, Alexander, Elenora, Ben, and Apri. were our favorite bar staff. Once again, the staff was wonderful. Beautiful people with generous spirits. The entertainment. The absolute best musicians we have ever encountered on our many cruises. Joel was the band leader. What a talented musician. That band worked their tail off. They would generally provide the nightly music in the theater and then set up at Torshavn for dancing. The singers that accompanied the band were Judith and Arlen. When they were all together it was called Synchricity (sp) They performed in Torshavn every night of the 10-day cruise. They were excellent every night. The singers/entertainers in the theatre were extremely talented. Even the Cruise Director and Assistant Cruise Director had a good “set of pipes”. Valentino played acoustic guitar and once again I use extremely talented. There was a 96-year-old gentleman that would dance by himself to the Latin rhythms that Valentino played. The classical trio were again, amazing. One night they played Bohemian Rhapsody. We didn’t get to see the pianist much, but he was very good. Ahhh the spa. Loved, loved it. Aschim (sp) was an excellent masseur. I loved the Nordic experience. My husband never set foot in it. The cabin was great. The heated floor was superfluous for a Caribbean cruise, but it came in handy for laying a towel down and drying one’s swimwear. I understand one can request it turned off, but I didn’t mind it. We seldom spend much time in the cabin. We didn’t use the veranda much as there was never a sea day. I enjoyed sitting out there when arriving in port. We were located aft, and it was bumpy. It was also our first time on a smaller ship. The tours that were included were OK. The best ones were the walking tour of San Juan and the tour around Antigua. We participated in every port. The only place we had never been was Tortola. That tour and the one of Dominica were a waste of time. Disembarkation was easy, but we had to be in the atrium at 4A. Again, there were many us on the same 7A flight. We have a Rhine River Cruise scheduled next year and after that we will say adios to Viking. For the money spent we were truly disappointed and underwhelmed. I am on a Viking Facebook group and the administrator will not tolerate any negative comments regarding Viking. He has drunk the Kool Aid or gets some sort of compensation/discount. We have just booked our next Caribbean cruise. We have opted for Celebrity. Read Less

We took the recent repo cruise from Manhattan to San Juan. We started out with the easiest and fastest embarkation we have ever experienced. Kudos! We had heard all sorts of rave reviews about Viking Ocean and wanted to try it ourselves. The ship was very nice with the furnishings "Danish Modern." It was not as lush as I was expecting. The public areas were kept very cold, to the point that people were wearing sweaters in the Caribbean. We had a Deluxe Veranda which was a pretty standard room, nothing special. It definitely needed more drawer space. The bathroom had a heated floor, which I am sure is a delight when cruising the Norwegian fjords, but in the Caribbean, it turned the bathroom into a sauna. We found out the last day that this could be turned off if you asked. The food was excellent, but the Main Dining Room could had a more varied menu. We usually don't go to the shows, but did see the excellent pianist. The crew was fantastic, no complaints. We did not take advantage of the shore excursions, having been to these islands many times before. The ship was very noisy, at least in our cabin in any but he smoothest of seas. It made bumping, popping and banging noises; very annoying when trying to sleep. The buffet was excellent at breakfast, with a large selection of choices and eggs made to order. The ice cream was good and a must after lunch. Overall, we enjoyed our first time on Viking, but would probably not go again. BTW, this was our 48th cruise. Read Less

This was our first ocean cruise with Viking and we were eager to compare our experience with Celebrity. The embarkation was seamless and very easy. We appreciated the airport transfer to the ship and that was excellent. My first impression of the ship is that it had no real WOW! factor. The ship itself is extremely clean, Norway modern, with every public room looking much the same. I felt that the public rooms were kept too warm and sometimes uncomfortable to spend much time in, although they were all cozy and well arranged. The food was really quite good with a nice variety every day and it only started to feel repetitive on the last two days of the 15 day cruise. Special treats in the buffet were split crab legs and a nice variety of sushi in the evenings. Eggs to order in the mornings, and terrific homemade ice cream. Coffee pots on the table waiting for your arrival every morning. The restaurant in the evenings was a bit disappointing. The room itself was unremarkable with no wow factor. The food was not that much different than what is available for the evening buffet. The open seating plan is a plus as is the informal dress code. Room service is excellent. Hamburgers and salads on the pool deck were the best of any ship we've been on. The Norwegian thermal bath experience was fun and available at no extra cost in the spa. I did not care for the infinity pool as the area is surrounded by outdoor seating for the buffet. It was uncomfortable getting into the hot tub next to people eating their meals. We found the main pool to be much more welcoming, but again the area was kept very warm. Daily high tea was a real treat and delicious. Great laundry facilities with no extra fee. The staff and service was excellent throughout the ship. We have no valuable comments about the excursions as the ports of call were not our main reason for going. The all inclusive ammenities were a plus with no hidden or extra fees. Because the Carribbean was not part of the fun as it is still hurricane ravaged, the ship itself was not as fabulous as we had expected in order to spend 15 days and feel as though we had an amazing experience. All in all i think we prefer Celebrity. Read Less

Beautiful ship, great staff, terrific food but: rooms are small, hallways are freezing!, some of the excursions we were on were not well described, ie. inappropriate for anyone with even a small disability, (one cruise excursion was so bumpy it was actually dangerous trying to disembark....sea conditions should have been reviewed). Most excursions were well executed but there was often a chaotic scene getting on and off the ship, way too many people per excursion. As was mentioned in another review, hair dryer didn't work with bathroom plug and had to hold it in plug in the cabin. I tried a few of them. Not tragic, just annoying. As was mentioned in another review, very little on board activities and what is offered is redundant from day to day. They were unable to exchange money from one country to another. Strange given we were in many countries that didn't use euros. I would give this ship a few years to get out the kinks. Could be improved to be an excellent cruise. Read Less

We chose the Viking Sea because we really liked the itinerary and had never sailed on Viking before. Our previous river cruising has been on Uniworld and Avalon. Trying the Viking ocean experience was a change for us. Embarkation in Bergen was easy and we were so impressed once we got on the ship. It is just lovely. Our stateroom was a PV1-Penthouse Veranda suite on deck 5 and it was great. The bed was comfortable and there was plenty of storage. Our only issue was with our shower head. It kept sliding down the pole and would not stay in place. We told our cabin steward and he had a plumber take a look at it...didn't fix it though...it was a pain to take a shower. Our cabin stewards were fantastic...Niko and Ariel were some of the best we've ever had. The laundromat onboard was a great perk. It was free to use and they also provided laundry detergent. Viking touts the free beer and wine with meals. What they don't tell you, is if you order a drink during lunchtime hours in The Living Room where they have muffins, small plates and various snacks to choose from, they will ask you for your room number and you get charged. They don't specify that you need to be in the dining room, buffet or one of the specialty restaurants. Sorry, but I think that's petty. The food overall was good. We enjoyed Manfredi's very much. The waffle with berries in Mamsen's was great. The buffet was good but some of the food servers could use an attitude adjustment....it costs nothing to smile. We ordered room service breakfast several times and have no complaints. One day from 9 AM-1PM they put on an amazing brunch in the Wintergarden area. It was a sight to behold. You could tell a TON of work went into planning and executing it! Our biggest disappointment was the lack of interesting (for us) entertainment. The enrichment seminars were never ending. The lack of varied entertainment was glaring. The best show we saw starred the Cruise Director...singing. During this cruise I read 3 books and took naps (which I rarely do) out of boredom in the afternoons. The included shore excursions were just okay. We loved the tour in Lerwick, Scotland but thought the included excursion in Reykjavik was awful. The first place our German tour guide took us was to a ditch where women washed clothes 100 years ago......zzzz Based on our experience on the Viking Sea, we don't feel we got the value for the amount of money we spent on this cruise. For the amount spent, we can get a Neptune suite on HAL along with many more activities. Read Less

This was our first cruise on a Viking ocean ship after many cruises on Holland America and several on Oceana and the entire cruise was excellent. Our stateroom on deck 6 was a good size with lots of storage space. The selection of shore excursions was quite good and this was a big concern with us as we have been spoiled with the Holland America shore trips selections over the years. The food is very good and the service was outstanding. We like the concept of no broadway shows, no casinos, and no one under 18 years old. Overall Viking is very well organized for embarkation and extremely well organized on disembarkation. The only issue was the immigration folks in Bergen, Norway who were very slow. Viking uses Bergen as its headquarters we believe so they need to exert influence on the Norway officials. The Viking Sea is a very nice, modern ship and Viking obviously did their homework before launching it. There are lots of nice public areas. Their World Cafe is well organized with very few lines to get served. The other great point compared to other cruise lines is that they don't "nickle and dime" you to death. There is free WiFi, free water when going ashore, free wine and beer with lunch and dinner, no charge for the specialty restaurants, ability to bring a bottle of wine on board from shore trips at no charge, one included shore trip at each port, and wonderful staff. Read Less

2 years ago we chose this cruise to followed the path my ancestors( Vikings) took to discover the North American continent. This cruise took us to places that most people will never visit. The cruise introduced us to a world of harsh weather conditions with unique beautiful landscapes, and lots of sheep! We chose a three day extension on the front end of this cruise to explore Iceland. We were put up in an excellent hotel (Hilton) and the included tours, golden circle, blue lagoon and Reykjavík tours allowed us to see many of the top ten sights when visiting Iceland. Flights, transfers were all handled professionally. Next we flew on to Bergen, Norway, our port for embarkation. We were in Bergen two days allowing a complete tour of the local area. The included tour gave us a great view of Bergen. We signed up for an optional tour to go to the top of Mount Floien. This tour was a little disappointing as half of the tour completely overlapped the included tour. We would have better served to have just walked off the ship and to the funicular, bought a ticket and gone to Mount Floien on our own, definitely not worth the extra cost. This was our first Viking Ocean Cruise so being on their ship was a new unique experience. The ship was beautiful throughout with only 900 passengers. Our cabin, a penthouse suite, was very comfortable throughout the cruise. Our cabin staff was absolutely outstanding, we were treated great. The dining options on the ship again were fantastic. Many daily options with changing menus allowed a new dining experience at every meal and the food was fabulous. Again the waiters and waitresses were excellent. We were amazed how they all knew our names by the second day. The specialty restaurants, Manfredi’s and Chef’s Table both had unique menus. Manfredi’s an Italian cuisine had many terrific dishes to choose from. The Chef’s Table was a uniques dining experience with a changing menu every 3 or 4 days. This restaurant was a set five course meal. While unique and things we normally wouldn’t eat the portions were kinda tiny. During the entire cruise multiple educational seminar were offered by four different professors on a full range of Viking and Country specific topics. We found these seminars excellent and made days at sea flow quickly. In addition, the professional entertainment in the evenings far exceeded our expectations. Throughout the cruise we utilized the spa facilities to workout, utilize the saunas and cold room and the hot tubs. We found these excellent. Finally we utilized some spa services and found these enjoyable. During our cruise we found the included tours at each port to be very good. On the Shetland Islands and Faroe Islands we signed up for optional tours to try to see more of these islands while we were there. While these tours (North Shore of the Shetlands) and (The Island of Vagar) on the Faroe were interesting, both of these tours repeated the included tours taken in the morning, so in the future we will be more careful what optional tours we select. On this trip it was just myself and my spouse, no kids, in fact there were no kids on this cruise. Read Less

In the Wake of the Vikings - Ocean Cruise (Sep 2018) Sep 01 - SAN DIEGO - FRANKFURT * Flew on Lufthansa First Class (excellent service) * Arrived in Frankfurt and was met at the plane with a wheel chair for Glenn and full assistance transporting us to our departure gate. (Excellent service) Had a couple of hours layover in Frankfurt. Ate lunch at airport. Sep 02 - FRANKFURT - OSLO * Flew to Oslo, Norway (short flight) * Our arrival was late afternoon. * Transfer from Airport to Hotel - provided by Viking - Private Mercedes Benz Limo. * Joe Christian was our driver. (Exceptional service) * Hotel was excellent. * Due to our arrival in the early evening our visit to Oslo was limited. Sep 03 - OSLO - BERGEN * Breakfast at hotel (Food was delicious, procedure for seating in dining room was chaotic) * Transfer from Hotel to Train Station via included Bus tour of Oslo - (Tour Guide was very good) * Train to Bergen - There was confusion regarding the seating on the train. * (The arrangement for lunch on board was unexpected, but the boxed food was hot and good) * Transfer from Train Station to Hotel did not go well. (Guide was late, unapologetic and very unprepared. * Bus driver and passengers were kept waiting with no explanation from the Guide). * Hotel was excellent. We had dinner in the bar as the dining room was full. Sep 04 - BERGEN * Breakfast at hotel (excellent) * Transfer to from Hotel to Ship via included Bus Tour of Bergen did not go well. * Tour Guide was not organized, very difficult to understand. * We literally drove in circles and passed the same locations two and three times. As a result we were not able to spend sufficient time at the Gamle Bergen Open Air Museum * Tour Guide did not clearly point out the difficulty of negotiating the open air museum to our physically challenged passengers. * This included tour has the potential to be so much better. Sep 05 - BERGEN * Breakfast on Ship * We chose to walk on our own from Ship to Funicular in the morning * Strolled through town back to ship seeing some sites along the way * Set sail in the evening for Lerwick, Shetland Islands (UK) Sep 06 - LERWICK - SHETLAND ISLANDS * We chose to skip the tours and took a shuttle bus from the dock to Downtown Lerwick. * We strolled the streets and enjoyed our visit. Sep 07 - TORSHAVN - FAROE ISLANDS ALTERNATE PORT - KOLLAFJORDUR * Our cruise hit a major snag here. After the Captain docked, he was informed by the port authority that we could not dock there. Apparently the dock was double booked and our ship eventually (after 2 hours of discussions) had to relocate to another port on the island. * After relocating we were finally able to disembark and take a two hour bus tour of the area. OK but nothing to write home about. Captain to be commended for his handling of the situation. * Sad thing was the town of Torshavn lost out on our visit entirely. And some of the tours had to be cancelled. * The alternate port was nothing more than a dock and no village. * Very disappointed that none of us were able to visit Torshavn due to the dispute with the port. Sep 08 - AT SEA Sep 09 - REYKJAVIK, ICELAND * We docked without incident at this port. * Glenn took a bus tour of the city. * Pat went to the Blue Lagoon. Very well done with one exception - we were told to bring a towel with us to the lagoon. However when we arrived at the lagoon we were informed that towels were provided as part of our tour package. * This was the only port of call where some of us encountered rain. Sep 10 - AT SEA Sep 11 - NANORTALIK, GREENLAND (aborted) ALTERNATIVELY - AT SEA * Due to bad weather conditions in the area it was decided to skip this port and continue to Qaqortoq, Greenland. * As a result we had an extra day at sea. * Because we had the time the captain took us through a couple of magnificent fiords on the way. Sep 12 - QAQORTOQ - GREENLAND * We woke up this morning in this charming village community. * We tendered in. * We opted out of any tours and wandered around the village on our own. * Viking did an excellent job of greeting us on shore. * The weather was picture perfect. Sep 13 - AT SEA Sep 14 - L’ANSE AUX MEADOWS, NEWFOUNDLAND (aborted) ALTERNATE PORT - SAINT ANTHONY, NEWFOUNDLAND * Due to dangerous weather conditions in the area we continued to an alternate port, St. Anthony, which proved to be a delightful and very friendly community. * Glenn stayed on board the ship. * I took a tender into town and did a lot of walking, exploring and hiking. * Another picture perfect day for weather. * This port should be on the itinerary Sep 15 - AT SEA Sep 16 - SAGUENAY, QUEBEC, CANADA * The scenery as we left the Seaway and went up the river to Saguenay was beautiful. * We arrived in the morning to great fanfare. Several of the town folk came to the dock to greet us with dancing and music. * Upon arrival we were taken in busses to a very large auditorium for a major theatrical production. Excellent. * The port provided wheel chair and electric cart service for the physically challenged from and to the ship. * The transfer from ship to theater and back to dock was a bit chaotic, but short. * Back on board we freshened up, had lunch and then did some walking along the harbor. * Our ship had the best docking location. * There were three other ships in port at the same time and they all had to tender in. * Crew and Staff were on shore to welcome us back to ship with music and champagne! * Another picture perfect day for weather. Sep 17 - QUEBEC CITY, QUEBEC, CANADA * Pat toured the town on his own including a trip on the funicular and coffee and sandwich at Starbucks. * Glenn took a guided bus tour of the city. Excellent Tour and Tour Guide. * We did not get the ideal docking position but there was a shuttle that transferred us between ship and the city. * We felt that an overnight with an extra day in Quebec City would have been preferred. * Another picture perfect day for weather. Sep 18 - MONTREAL * Arrived in Montreal. Disembarkation went very well. Viking Staff there to help and give directions inside the Terminal. * Short Transfer to Hotel via a large van. * Settled into the Westin hotel and began our explorations on our own. * No included tours here. * We had lunch and dinner at the hotel. * The Hotel and Dining Room was excellent. Sep 19 - MONTREAL - Extended stay * Enjoyed our included breakfast at the Hotel. * We set out on our own and toured the city including a visit to the Bank of Montreal and Notre Dame Basilica. * As suggested by the Hotel concierge we had an excellent lunch at the Portus 360 revolving restaurant with commanding views of the city. * We then continued exploring the city on foot, including a visit to St. Patrick’s Basilica and the Olympic Monument. * We attended the night show AURA at Notre Dame Basilica followed by a delicious dinner back at the hotel. This should be highly recommended to all clients in advance so as to get a seat. Very popular. Reservations should be made well in advance. We purchased our tickets on line from home before the trip. Sep 20 - MONTREAL - PHILADELPHIA - SAN DIEGO * Enjoyed our included breakfast at the Hotel. * After breakfast Pat took one last walk through Montreal Old Town * We had a private included transfer from Hotel to Airport in the afternoon * Flight was late leaving Montreal - no one at the airport kept us informed * Arrived in Philadelphia and was met at the plane with a wheel chair for Glenn and full assistance transporting us to our departure gate. (Excellent service) * Arrived in San Diego late at night and took cab home. The ship - Viking Sea * It is important to note that there was a serious problem on board this ship. Based on our own personal experience and conversations with some of the passengers - there is a noise problem that needs to be addressed. * Our cabin, 4084, was so noisy we could not sleep at night. * We invited engineering into 4084 so they could hear the noise as well and they did. Not at all clear what the cause was but it was intermittent and even occurred when the ship was not moving. It was a very loud booming sound and vibrated one wall in the cabin. * After two nights in that cabin - Viking relocated us to cabin 5026 which was identical to 4084 except without any noise. * The staff was excellent. The public areas were comfortable. * Attention to detail could be better. Example: the tile floor in the World Cafe is chipped and cracked in places and the grouting appears dirty. Food Service & Entertainment * Food on board the ship in the main dining room and the World Cafe was creative and delicious. The food was not often hot and only mildly warm. Warm plates were offered as an alternative to the cold plates under the counters at the buffet. This needs attention and better notice. * For one of the meals in the main Dining Room Glenn had to ask the waiter for a replacement of the main course as the one delivered was barely warm. * Meals were creative, excellent presentation and flavorful. * Eric, the maitre’d, was outstanding. He was attentive and helpful. Prior to the cruise we were not able to get an earlier seating in the Chefs Table and Manfredi’s restaurants. Eric took care of that and we were able to dine earlier. * The Pool Grill provided nice simple options for meals. * The waffles in Mamsen’s were outstanding. * Both Alternative Dining Rooms were excellent. Service excellent and food excellent. * Wintergarden Afternoon Tea very well done. * The Afternoon Brunch in the Wintergarden was outstanding. They did run out of some of the items too soon. * Table 131 in the main Restaurant is a very bad table to sit at. There are glaring fluorescent lights from the kitchen area visible in parts of the dining area. Recommend a modification so the light is not visible to guests. * Entertainment on board was good. Drew, the Cruise Director, was amazing. His ability to sing, play musical instruments and his knowledge of the ports we visited - incredible. Read Less