1 Helpful Vote
Sail Date: August 2018
The crew and staff were especially consistent in delivering quality, friendly, help and service, job well done. The disembarking needs help. It is not acceptable to be required to be ready to leave the ship so early. 5:15AM. Please improve ... Read More
The crew and staff were especially consistent in delivering quality, friendly, help and service, job well done. The disembarking needs help. It is not acceptable to be required to be ready to leave the ship so early. 5:15AM. Please improve this! This alone prevents me from making the overall rating more than 4 stars. The bar and food were excellent along with the servers were the highlight of the 14 day cruise. I especially enjoyed the lunch selections and environment on the aft of the ship. The fresh immediate preparation of the food, especially the salmon and shrimp were grilled and fabulous. The facilities; spa, thermal facilities, lounges, seating areas were very well done. The atmosphere and decor are crisp and fashionable, but not gaudy or over done and you might see in other cruise lines. The upper decks had snack areas and desert areas that complemented the bar and seating areas for a very relaxed and comfortable trip. Thank you. Fix the untimely debarking times! Read Less
Sail Date: August 2018
We just returned from the Viking Homelands cruise on the Viking Sky. It was our first Viking experience. We have become Viking fans and won’t be cruising on other lines if Viking goes where we want to go. Here are some of the ... Read More
We just returned from the Viking Homelands cruise on the Viking Sky. It was our first Viking experience. We have become Viking fans and won’t be cruising on other lines if Viking goes where we want to go. Here are some of the things that stood out: • The crew was fabulous. Nothing was too much trouble. Most had university degrees in some hospitality related area. From the Captain on down, they would greet guests in the passageways. I saw a Commander (3 stripes) stop and pick up a tiny piece of paper and put it in the trash. • Attention to detail was amazing. • The food was amazing. Even the buffet, aka World Café, was great. Nothing on the buffet was ever “tired.” Much was made to order, such as pasta dishes, cut to order prime rib, One night we had lobster tail, filet mignon, and prime rib. It was not a free for all like the buffets on other lines. The Restaurant, the main restaurant, was really nice and had great service. • Passengers seemed friendlier. I think that rubbed off of the crew being so friendly. Most other passengers had been on river cruises. (We go next year.) • The organization of everything, from embarkation to excursions, to disembarkation and busses to the airport (airport transfer after disembarkation was included,) was impressive. • Great coffee at the bar in the Living Room on Deck 1. It opened at 6:30am, but if you got there early, Kamdesh, the barista was more than happy to make your favorite drink, which he knew. I’d sit and read the news on my Surface computer and watch him greet passengers by name and make “the usual” for all of them. His memory was uncanny. • The included excursions were very good. I had no idea how beautiful Norway is or how great a city St. Petersburg could be. St. Petersburg should have been a bucket list item. Who knew? Internet was included, but a little slow. 2 Mbs down and a respectable 8 up. We gave entertainment 3 stars, except when the cruise director, Heather, sang, it was amazing. Sara Brightman has nothing on Heather's voice. Amazing. We’re looking forward to next July for the Grand European river cruise. Read Less
Sail Date: August 2018
This cruise visited six countries we had never visited. Our cabin was beautiful and as nice as any hotel we have ever stayed in. Our room stewards, Adi and Mohammed, must have been the best Viking had to offer. Each day when we returned ... Read More
This cruise visited six countries we had never visited. Our cabin was beautiful and as nice as any hotel we have ever stayed in. Our room stewards, Adi and Mohammed, must have been the best Viking had to offer. Each day when we returned to our cabin, it was spotless and everything that needed restocking was restocked. The food at Chef's Table and Manfredis was great and the World Cafe and The Restaurant were equally delicious. Shore excursions were efficiently executed with mostly good guides. Each one that was included or we chose was informative and worthwhile. Most of the guides spoke decent English and were knowledgeable. We were very impressed with the elevators--never waited more than 30 seconds. We never wanted to take an ocean cruise because we figured everything we wanted to do would involve waiting--but we were so happy with the efficiency of Viking. The crew was A+. I think Viking should market their training program. The crew was friendly, attentive and helpful. (but not "smarmy"). The entertainment was geared to many different age groups and interests. Our cruise director, Heather, could have a top-rated talk show. If we did not attend her port talks, whey were posted on TV later. I could go on, but briefly, it was exceptional. Read Less
Sail Date: August 2018
My wife and I have long looked forward to doing the 'Viking Homelands Cruise', and were able to do so on the Viking Sky starting on the 18th August 2018. After a somewhat disappointing Cruise on the same ship from Montreal to New York ... Read More
My wife and I have long looked forward to doing the 'Viking Homelands Cruise', and were able to do so on the Viking Sky starting on the 18th August 2018. After a somewhat disappointing Cruise on the same ship from Montreal to New York in 2017, we eventually decided that it was worth another try in its own ‘Homeland’ region of the world. Our hopes were validated, and indeed we were thrilled by the whole experience this time. From our welcome aboard in Bergen, to our departure in Stockholm, there were so many pleasant occasions that it was hard to pick a favourite day on the cruise. Our Stateroom, as in the past was excellent, and the service of our stewards, Honey and Aji, was beyond reproach. In addition, Room Service from the ship’s kitchens always appeared at the requested times. The quality of food in multiple locations was of a high standard, and there was such a variety of food offered in each, that it would be hard to imagine anyone but the most fussy being disappointed. My favourite was at Manfredi’s, while my wife always enjoyed lunch in the Explorers Lounge. Cheerful waiters were always nearby with an extra wine or beer. The ‘new’ Sunday Brunch was an exciting occasion. Such a variety of foods in brilliant settings, left you almost overwhelmed, and made it almost impossible to know where to start. I have never seen so many surprised people walking around in awe and wonder at the splendour of the occasion. Our Shore excursions were always well organised, and information sessions the day before were always entertaining and enlightening. We attended most of the ‘included’ tours, and generally enjoyed them, though we found that our interest and enthusiasm was on occasion measured by the local Tour Guides who ranged from excellent to fair. Paid Excursions were well planned and generally excellent, with very sound knowledge and a pleasant delivery by our Guides. As always, the standard of Buses was both consistent and reliable. Entertainment is always a subjective area, where everyone has a different opinion. As Director, Heather Clancy was the gel that made everything work. Her effervescent nature, and approachable personality made you always feel that you were getting a highly professional performance from the various artists. The Viking Sky band, as in the past, proved to be extremely talented, though the four young ‘show’ entertainers needed a little more experience, but were so enthusiastic, you could not fail to feel their drive and vitality. Their stature will grow with time, while their stagecraft was very professional. Our Captain could be seen around the ship, and was both approachable and sensible in the way he thought of his passengers and crew. This was indeed a rewarding experience, and credit must go to all on the Viking Sky for presenting such an improved benchmark of efficiency. Read Less
Sail Date: August 2018
I selected the trip because friends were going-I hadn't been to many of the ports for many years and I had heard great things about Viking.I have traveled on many cruises from Seaborn to Princess including Regent and Oceania which is why I ... Read More
I selected the trip because friends were going-I hadn't been to many of the ports for many years and I had heard great things about Viking.I have traveled on many cruises from Seaborn to Princess including Regent and Oceania which is why I placed Viking in the middle. Many aspects were good- it is a lovely vessel- spa is wonderful- while many aspects of the trip were poor. If you didn't take an excursion, there was NOTHING to do on the ship; the food was erratic- some meals were excellent and some awful (my chicken was too dry to swallow); the music was good; two of the three enrichment lecturers were excellent but the third was a shill for products she had brought on board for sale. The excursions were alright- don't expect much from the free included ones- they are mainly walking tours. The others are alright and of course they varied but in general the guides were good. Problem is that they push tours and there is nothing to do on board if you don't take a tour. No large tables for dining so you sat with your companion and didn't get to meet anyone else. Fine for couples but not good for singles and there was only one singles mixer which wasn't enough. Staff was gracious and of course differed in experience level; customer service desks were excellent but there was no purser. Just a litany of small issues caused me to rate them only average. With all I had heard, I wish I could do better, but I can't. I won't travel with them again because there are many better options on the water-ways. Read Less
Sail Date: August 2018
We were celebrating our 50th wedding anniversary and also exploring the areas where past generations of both of our families lived. We did review the itinerary in the weeks prior to sailing and found it difficult to choose among the list ... Read More
We were celebrating our 50th wedding anniversary and also exploring the areas where past generations of both of our families lived. We did review the itinerary in the weeks prior to sailing and found it difficult to choose among the list of many attractive options. It was nice to be able to book our selections in advance. It was our first Viking ocean cruise. Because we had such a positive experience on a Viking river cruise (Amsterdam to Budapest) previously, we didn't hesitate to choose Viking for this trip. We were truly impressed by the accommodations, the food, the amenities, the service from each and every Viking representative we encountered, and the itineraries planned at each port of call. The World Café was our favorite dining spot because there was so much variety each meal; the choices allowed us to "stick to our healthy eating" and to splurge on extravagant meals whenever we wanted - fresh seafood was our favorite throughout the cruise. Kudos to your chefs! Read Less
Sail Date: August 2018
We recently returned from our 15 day British Isles Explorer Cruise with an Edinburgh Extension on the front end and the Oslo Scenic Rail on the end. We had a wonderful time despite a few small hiccoughs which were as much our fault as ... Read More
We recently returned from our 15 day British Isles Explorer Cruise with an Edinburgh Extension on the front end and the Oslo Scenic Rail on the end. We had a wonderful time despite a few small hiccoughs which were as much our fault as Vikings. We booked our favorite PV on the 5th floor (5012) and loved the location and the cabin. It is quite roomy and had more than enough room for all of our stuff. Two females travelling together … lots of stuff! Our cabin stewards were wonderful! We have always had great service at this level but these two were particularly amazing. Just an example … the second night we called for some ice for a sore knee. It arrived promptly and we filled the ice bag we brought (I told you we had a lot of stuff!) and I enjoyed some welcome “end of a long day” relief. The next day when they serviced the cabin they refilled the ice bucket and the ice bag and left it neatly on a small towel on the credenza. They did this twice a day every day for the rest of the cruise … it was wonderful to have ice for my aching knee and enough for some refreshing drinks as well! The itinerary was great and we enjoyed getting to know the Britain outside of London! We were very glad we listened to our CC “friends” and booked the extension on the front end of the trip. August is “Festival Month” in Edinburgh and the THREE big events (Military Tattoo, Fringe/Arts, and an International Book Festival) virtually double the city’s population for most of the month. We arrived on the 1st and the official start of the festivities was the 4th so we only dealt with the beginning of the epic crowds. We had a chance to see a lot of Edinburgh, enjoy some time in the Scottish countryside, and got out of town as things got really busy! Some of the people who visited the city on the cruise said it was pretty miserable with the crowds … and of course rain! We enjoyed wonderful weather during our three night stay. Later ports included (not in order) Dover, Holyhead (Wales), Dublin, Belfast, Edinburgh, Glasgow, The Orkney Islands and the Shetlands. We missed the stop at Ullapool as it was too rough to tender. We booked a mix of included and optional tours and the optional were by far better than the included. We try to go with the included when it is a walking tour or there is an option to stay in port and shuttle back at some later time in the day. The Dublin included tour was one of these and we enjoyed it very much … it was one of the few that felt organized and ran on time. The Glasgow included excursion was awful … a lot of time and really saw little of anything! This was partly due to the fact that one of the two stops didn’t open until 11:00 (the tour started at 9:00). By the time we got there (an art museum) there was only about 20 minutes to “visit”! This was our first ocean trip on the Sky and it, like its sister ship The Star is beautiful and well appointed. They had a lot of new crew and it was a relatively new itinerary so things did not run as crisply and smoothly as we have come to expect with Viking but I imagine things will smooth out over the next few months. There were some communication issues that left many passengers confused, frustrated and at times even angry. We are generally pretty easy going and can forgive an occasional “miss” but this trip has more than usual. No serious harm was done and we loved our trip over all … it just would have been nicer had there not been so many little issues along the way. The ship was beautiful … nearly identical to her sister ship the Star. There were a few noticeable changes … the biggest was the larger gym area. The exercise area was significantly enlarged which of course made the salon significantly smaller. Frankly did not see much activity going on in the gym but we did have to forego our traditional mother/daughter pedicures as there is now only one chair rather than the three on the Star. Not a really big deal but noticeable nonetheless. All in all it was a wonderful cruise and a great itinerary. I just wouldn’t book it in August if you want to really enjoy Edinburgh! Read Less
Sail Date: August 2018
Wanted to reacquaint with the homeland of our ancestors (England and Scotland). Haven't been there in many years. Love the idea of complimentary wine, beer, or soft drinks available with lunch and dinner. Love the complimentary shore ... Read More
Wanted to reacquaint with the homeland of our ancestors (England and Scotland). Haven't been there in many years. Love the idea of complimentary wine, beer, or soft drinks available with lunch and dinner. Love the complimentary shore excursions. It is a great idea and the complimentary shore excursions are more than adequate for us, Also love the specialty dining . Chef's Table and Manfredi's are a great change from the buffet and dining room. The fact that they are available at no extra charge is a real plus. No gambling is also a plus as far as we are concerned. We also enjoy the entertainment in the atrium. A very nice touch. One of your best offerings is free WiFi throughout the ship. It really saves a lot of hassle and expense. We have gone on 25 or more cruises with different cruise lines. This is our second ocean cruise with Viking and we have also taken 2 river cruises with Viking. The lack of formal full costumed nightly shows is not a problem. What you offer is more than adequate. The ship size and # of passengers is most important to us. Your 965 passengers max ships are perfect. We have been on a couple of large ships and we would give up cruising if all that was available were 2000 + passengers. Neil & Diana Thorp Read Less
Sail Date: August 2018
This cruise exceeded my expectations! I really chose this cruise for the itinerary ... and it did not disappoint. Even several of the ports that I wasn’t as interested in, like Dover, turned out to be absolutely amazing! But the best ... Read More
This cruise exceeded my expectations! I really chose this cruise for the itinerary ... and it did not disappoint. Even several of the ports that I wasn’t as interested in, like Dover, turned out to be absolutely amazing! But the best surprise was the ship. We expected excellence in dining... but it was exceptional. And the entire spa area with pools, hot tub, saunas and snow room was a real delight. We used this area every day. The shore excursion choices for “ included” excursions were inconsistent. Some were good, but many were just riding around in a bus. I feel that for the price we paid, we should have been able to chose from some of the other excursions that were offered at additional cost. To advertise “included” and then offer such poor tours is misleading advertising. Either provide better “included” tours, give choices on included tours, or reduce the price of the cruise and charge for excursions. The advertising is misleading as it stands now and results in disastusfied customers. The only other negative was the flight and air partners. We paid for an upgraded economy ticket and were very disappointed with the multiple connections and flights. We were willing to pay more for this service, but by the time we arrived home, we were exhausted. And we are in our early 50’s... the younger end of the Viking customers. This area needs serious improvement. Read Less
Sail Date: August 2018
We choose this cruise for the itinerary. We wanted as many ports around the British Isles as possible in early August. The Viking Sky was just about our only option, and overall, we were very pleased with it. The destinations were well ... Read More
We choose this cruise for the itinerary. We wanted as many ports around the British Isles as possible in early August. The Viking Sky was just about our only option, and overall, we were very pleased with it. The destinations were well selected. Just a few months before the cruise was set to depart, we were informed that Liverpool was removed from the itinerary and Glasgow was added. For us, that was no big deal as we were looking for as many stops in Scotland as possible. However, this was an issue for many passengers. The food is a high point of the experience. All the restaurants, in fact all of the food, is included in the cruise fare. The standard restaurant, simply called The Restaurant, features several wonderful items every night (found on the left side of the menu), plus an exceptional rotating menu with destination fare on the left side. Every meal we had was excellent. Our other diners were at Manfredi's, the Italian restaurant. It too was exceptional, and we dined there twice. Typically our lunches were in port, but each morning we had breakfast at the World Cafe, which is served buffet style. It to was very good. Service on the ship is impeccable. Many members of the staff got to know us by name. The wait staff learned our preferred drink selections very quickly. The room staff also was very friendly and prompt. The cabin was not huge, but it was very nice for a cruise ship. We had a deluxe veranda stateroom. This was ideal for views of the coast of England, Wales, Scotland, Ireland, and Norway. There was an ample amount of USB ports and outlets. The room also had a mini refrigerator. The bathroom had a shower stall, but no bath. It also had a heated floor, which was wonderful in the mornings. There was some sort of show each evening, and the entertainment staff was excellent. The club, Torshavn, features the Viking Band, and they go out of their way to meet and get to know the guests. They take requests and do their best to learn new music. Also, the Atrium, Explorer's Lounge, and sometimes the pool feature a rotating set of piano players, guitar players, and a string and flute trio. There is always entertainment to be found. Although there was an included excursion at each port, we typically booked one of the for-fee excursions. Nearly all of them were first rate. We varied our experiences with tours of castles, winery visits, a distillery visit, a walking food tour of Belfast, and scenic tours of the Yesnby cliffs and Mousa island. We had more than enough to do. A word of warning though, this ship and cruise line really does cater to an older crowd. Most of the passengers were of the retirement community. My wife and I were among the ten youngest passengers on the ship (we still have children in elementary school and high school). The entertainment is largely geared to this group. We weren't ever bored, and we weren't looking for a casino, but something like a sports bar would have been a welcome addition to the ship. Although we met many wonderful people on the ship, we also were met with a fair amount of puzzled expressions from some passengers and were outright questioned why we were on this particular cruise. Some final thoughts: 1. The spa seems nice, and my wife enjoyed their services. 2. The fitness area is above adequate, but not large. 3. There is a nice walking track around deck 2. 4. The North Sea gets choppy, so the night you sail to Bergen might get rough. 5. If you are planning on drinking more than just one or two alcoholic beverages a night, and want more variety than is offered at dinner, get the Silver Spirits Package. It will pay for itself really quickly. 6. The WiFi was free, but we often found it unreliable. Read Less
Viking Sky Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.6
Entertainment 3.5 4.3
Public Rooms 5.0 4.9
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.0 4.1
Enrichment 4.5 4.4
Service 5.0 4.8
Value For Money 5.0 4.5

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