Sail Date: November 2018
My wife and I booked cabin 5083 originally, a penthouse veranda, as she was worried about motion sickness. A few days before the cruise was to depart, Our travel agent said that Viking had upgraded us to cabin 8007, a jr. penthouse suite. ... Read More
My wife and I booked cabin 5083 originally, a penthouse veranda, as she was worried about motion sickness. A few days before the cruise was to depart, Our travel agent said that Viking had upgraded us to cabin 8007, a jr. penthouse suite. After reading several reviews of the 8000 series cabins, all but one cruiser stated that they felt no or minimal motion on that deck. Apparently my wife is a little more susceptible to motion as we left Rome at 10pm to cruise to Livorno and my wife slept poorly. We spent two days in port and she was better, but as we left Livorno at 6pm for Monaco, the motion sickness became so bad she didn't sleep and we had to see the ship's doctor(an $85 fee) to get motion sickness pills. We missed the Monaco excursion, but Viking refunded the cost. We asked if we could move to a lower deck and since the ship was almost full, we took cabin 3031, a veranda stateroom. Viking stated that they would not refund the difference for what we paid for the original room and the lower grade room since it was a motion sickness issue. Between the pills and the lower cabin, we were able to finish the cruise in relative comfort. As many others have stated, the ship is beautiful, clean, and well maintained.Cabins were cleaned twice a day, no one asked us to but anything, and all staff members were friendly and courteous. Food was excellent and, plentiful, and varied. My only complaint with dining was that after my wife had a glass of coke with lunch or dinner, she was not offered a refill. The included shore excursions we took were rather dull and short; we took a few long optional excursions and enjoyed them. We enjoyed the Beatles and ABBA shows, but outside of those, there was not a lot of entertainment unless you like classical pieces or acoustic guitar solos. Singers in Torshaven, the night lounge, did a nice enough job though. I did spend a lot of time in the spa which is extremely well kept and is probably one of the best at sea. Read Less
Sail Date: November 2018
This Viking Ocean Cruise, Cities of Antiquity & Holy Land, went to the Greek Islands, Israel and Italy. We departed from Athens where we also toured Corinth. We stopped in Rhodes, Mykonos, Limassol, Cypress before heading to Haifa ... Read More
This Viking Ocean Cruise, Cities of Antiquity & Holy Land, went to the Greek Islands, Israel and Italy. We departed from Athens where we also toured Corinth. We stopped in Rhodes, Mykonos, Limassol, Cypress before heading to Haifa and Ashdod in Israel. This was truly a highlight of the trip, visiting the Wailing Wall, Old Jerusalem, getting to sail on the Sea of Galilee, float in the Dead Sea and be baptized in the Jordan River. In Italy we stopped at Naples and Rome where we enjoyed spending the day on the Isle of Capri, and we had a private tour of Vatican Museums and the Sistine Chapel followed by dinner at a local restaurant. All of the staff and crew onboard were fantastic. We had the best waiters, Ronald and Pumulani at the Restaurant and our Cabin steward, Clark, was beyond belief. Everyone on board greets the guests with a smile and courteous response. While there is not a Broadway production, the singers and others put on an evening of enjoyment. Spa, fitness center, evening trios, piano players were all fantastic. Food in all the restaurants is very good and service is excellent. I booked our trip through a Travel Agent so that we could be assured of getting a cabin because this particular destination sells out fast. We booked the day that it opened for booking which was 17 months before sailing. Three months later it was completely sold out. We were booked in the lowest price cabin a V2 which was concerning to me because we had previously sailed in a Delux Veranda cabin. Advantages are a lower price, which we applied to our excursions and what we missed out on from our DV cabin was no coffee maker, but used 24 hour room service for coffee when desired, mini frig was not refilled daily, which we didn't need, and no binoculars - again we did not use on our previous cruise. Embarkation and disembarkation was smooth and no problems. Can hardly wait to book our next cruise with Viking Ocean. Read Less
Sail Date: November 2018
I have been on different cruise lines but Viking Star and Viking Sky that I have experienced has offered a near perfect experience. The staff are very friendly and eager to please. They treat you like royalty no matter the time of the ... Read More
I have been on different cruise lines but Viking Star and Viking Sky that I have experienced has offered a near perfect experience. The staff are very friendly and eager to please. They treat you like royalty no matter the time of the day. The food in all restaurants is excellent and the fine dining experience is out of this world. The intineries were very well organized and ship staff were always around stationed at airports, cruise terminals and other areas to ensure no passenger felt tense that he/she were headed in a wrong direction. In Haifa we were disappointed that no excursion was offered for entering the Baha’i Gardens. That is why I have rated this tour as near perfect but not fully there. If there was a reason that the Gardens was not offered ought to have been made known to the guests. But barring this small disappointment, we had a most glorious 14 days on one of the finest there is on the seas. Read Less
Sail Date: October 2018
We chose Viking Sky specifically after seeing it on TV as we loved the style & size of the ship for our first cruise. As we only wanted to try a week, the itinerary suited us as we had only visited Corfu in the past. Embarkation: ... Read More
We chose Viking Sky specifically after seeing it on TV as we loved the style & size of the ship for our first cruise. As we only wanted to try a week, the itinerary suited us as we had only visited Corfu in the past. Embarkation: We were quite impressed by the communication from the booking procedure, through to departure & on arrival in Venice there were many Viking representatives in evidence. We were aware our stateroom (3056) would not be available to us until 2pm & we were due to arrive at the ship by about midday so I asked at the airport if we would be allowed on the ship to look around etc but was told no, we would have to wait at the port terminal until our allotted time. This was not the case at all but the representative on our transfer bus didn’t offer any advice over the microphone & in fact alarmed us a little on approaching the dock as he called the ship the Viking Star twice!! There seemed to be an assumption that we were all previous Viking passengers & so we just followed him to the cruise terminal where he left us. Check-in at the terminal was efficient & we then made our way onto the ship where we were greeted with champagne & towels & took a seat in the immediate lounge area. After 20 minutes or so we realised that many of those on our coach had moved elsewhere so we asked if we could go around the ship & were then told please go & have lunch or whatever we wanted until our stateroom was available. Fortunately an announcement was made about 1.15 that all rooms were now ready so we headed to our room & our luggage was waiting outside for us. Our cabin steward arrived & introduced himself, gave us info for the room etc & he did an excellent job, along with the entire housekeeping team, all week. Stateroom: The room was quite generous in size, apart from a bit tight at the end & wardrobe side of bed, but we were generally very comfortable. Bathroom also bigger than expected but found the underfloor heating a bit stifling at times. Although the shower is reasonably powerful, the temperature fluctuates so you needed to be a bit careful. Quite pleased to find the sound proofing was very good as we never heard anybody really; just a bit of music drifting from the atrium sometimes as we were nearby. We didn’t spend much time on our verandah but it was good to be able to open the door at times On one evening we received a note to say they would require access to our verandah from 0800-1500 the following day for maintenance work. We weren’t happy with that idea & why it couldn’t be done at the end of our trip, but as soon as we spoke to Guest Services, they confirmed the work could wait. Restaurants/Bars etc: We enjoyed breakfast in the World Cafe as you could be as quick as you wanted, & had room service at one port where we were not taking an excursion so fancied a lazier morning. Dined mainly in the main Restaurant & only had to wait about 15 minutes one evening. Had some lovely food there & more than enough choice on the menu each evening. House wines also excellent & poured generously. It can be very busy in there but because the area is in smaller sections you don’t feel you’re in a large dining room. Staff deal with everything in a friendly efficient way & cope very well. Unfortunately we didn’t prebook Manfredis beforehand as we didn’t know when & where we might like to dine. However in hindsight we should have booked & then cancelled if necessary as there were no slots any time of any day. It was quite apparent that some people were dining there frequently. We were however offered the chance of the Manfredis menu in a side room on a mixed table of 12 for our last evening but we declined. Loved the various bar & seating areas, our favourite being the Explorers Lounge. A small selection of food is available in Mamsens & we felt they could have varied that more. With just 1 or 2 exceptions every member of staff was polite, friendly & efficient & we enjoyed passing comments with them. Entertainment: Some of the music was a bit of a cruising cliche so we tended not to listen to that. However, special mention of the excellent Beatles & ABBA songbook evenings by the group of 4 & also the stunning performance by Heather Clancy, the Cruise Director along with Gary Jerry on his piano. It was nice also to have members of the crew, the Captain etc introduced in various ways. Excursions: We only took 2 walking tours as our first 2 tours didn’t happen due to weather conditions affecting the itinerary. Unfortunately Venice was having their worst weather & flooding for 10 years so the Port was closed & water transport was cancelled on the day we were due to go out & about. We were also unable to leave as scheduled so were delayed until the next day & had a day at sea, having to miss out Split altogether & head straight to Dubrovnik. Sail away from Venice was still amazing despite the wind & rain!! We enjoyed the 2 tours we did but I think it’s luck with which guide you get as our two guides were completely different in their approach. Disembarkation: A huge task which they handle quite efficiently. Although you have to vacate your Stateroom by 8am, you then have time for breakfast etc. However I don’t know how they assess which group to put you in as we had to leave at 9am, getting to the airport 4.5 hours before our flight so had to just hang around for 2.5 hours until check-in opened. Summary: Overall we enjoyed our first cruising experience; we loved the ship & would possibly consider another cruise in the future. It would seem from fellow passengers that Viking compares very favourably to some other cruise lines but I guess you get what you pay for as Viking are certainly at the higher end price wise. Read Less
1 Helpful Vote
Sail Date: October 2018
This was our first Ocean Cruise on Viking. We have absolutely no complaints - everything went per plan and exceeded our expectations. We went on a few of the Viking excursions but chose to purchase private excursions for Barcelona, ... Read More
This was our first Ocean Cruise on Viking. We have absolutely no complaints - everything went per plan and exceeded our expectations. We went on a few of the Viking excursions but chose to purchase private excursions for Barcelona, Florence, Rome and Venice. Due to stormy weather, our captain chose to bypass Naples so we had an additional day at sea. We only had one day (Monte Carlo) where we had to use the tender boats to shore. Our cabin was excellent but didn't have enough storage space. In the future, we would probably upgrade from the Deluxe Veranda to the Penthouse Veranda. We got most of the Viking excursions that we wanted but by upgrading I'm sure we would have been able to get them all. It was very easy to schedule additional reservations at Manfredi's while on board. I would recommend to everyone to pack light since the Viking ships have free laundry facilities and also provide inexpensive overnight laundry services. Read Less
7 Helpful Votes
Sail Date: October 2018
This is a long review. I've tried to be fair with my criticisms and compliments. Here goes... We just got home from our third Viking cruise (1 river, 2 ocean) sailing from Amsterdam to Barcelona on Viking Sky, departing on October 6, ... Read More
This is a long review. I've tried to be fair with my criticisms and compliments. Here goes... We just got home from our third Viking cruise (1 river, 2 ocean) sailing from Amsterdam to Barcelona on Viking Sky, departing on October 6, 2018. We booked the cruise over a year ago and were initially very excited. It seemed to hit a lot of high spots for us--2 days in Amsterdam, 1 day in Paris, 1 day in England, several days in Spain including Barcelona, and passage through the Strait of Gibraltar. A few months out we noticed that the itinerary was changing. What had originally been marketed as 2 days in Amsterdam changed to arrival day only in Amsterdam and the 2nd day was now sailing at 7:00 a.m. This meant that since we arrived from the airport at about 3:00 p.m., and we knew there would be a mandatory safety drill, we would have only that evening for touring on our own as no excursions were offered. (Interestingly enough, the Viking Daily for day 2 in Amsterdam mentioned that the best way to get around Amsterdam was on foot. Really?? We were at sea!) Our day in England had originally been marketed with as many as 13 tours including Stone Henge and a tour of London as well as a number of other tours that all sounded wonderful. Checking the website before we were able to book our tours we saw that there were only two options--a walking tour of Portsmouth Port where we would be docking (and in fairness, those who took this tour were really impressed) and a bus trip to Winchester to tour the cathedral with a second stop to see King Arthur's round table (spoiler alert--NOT!). These two changes were enough to send off alarms for us. We contacted our travel agent who contacted her Viking representative. The representative told her to have us check back daily as things were changing. We weren't the only ones to voice concerns. Needless to say, things never did change. We had expressed our desire to cancel the trip and re-book another if the cruise didn't pull more in line with their original marketing. Our travel agent contacted Viking several more times and was told the same thing. Keep looking. Tours are being added. Eventually it was too late to cancel without losing our money, and nothing changed. This trip had become almost a full-time job. These are the things we knew before we got on the ship. After we got on board there were more surprises. The day in England was only 1/2 day as we were at sea again shortly after noon. The same was true in Cartagena. So, all told, we were 4 days at sea instead of the original two days. Short days in port and long bus rides for excursions also meant there was no free time. Of course, part of that is due to the excursions we chose, but most touted "free time" and "shopping", but there was none until Barcelona on the final day. Days at sea seemed to be days to encourage spa services, gemstone lectures and booking more cruises. We felt as though everything was very hurried. Half a day here, half a day there. Hurry. Get on the ship. We're sailing again. The Strait of Gibraltar was also mentioned in the original marketing. We had no idea when we would pass through, but this was also exciting to us. My husband was a teacher, and he loves anything history or geography related. You can see both Africa and Europe from our ship simultaneously, we were told. Well, we passed through between 1:00 and 2:00 a.m. We, and about a dozen other passengers, chose a good vantage point and hoped for the best. In the end, we aren't sure what we saw. Wouldn't this have been a good time to send a crew member to point it out to us? With radar assistance they would know exactly where it is. Those were the disappointments. Of course, we did have a wonderful time overall. As always, the food sand service were quite good. The staff is very accommodating. We had a once-in-a-lifetime lunch in the Eiffel Tower (though the bus ride to Paris was almost 3 hours each way--at least it was very scenic). We toured the Sagrada Familia in Barcelona. We've seen a few churches/cathedrals in our travels, but this was spectacular. We went on 2 food and wine tours that were quite enjoyable. The tour guides were knowledgeable and friendly. While we understand that many things are out of the control of the cruise line--water levels, weather, etc.--we feel that our issues could have been handled with more honesty. Since Viking didn't address our concerns and the cruise shifted significantly from the original marketing, we think we will look into other options for our next overseas visit. Read Less
2 Helpful Votes
Sail Date: October 2018
Okay. I still think Viking Ocean cruises are the best. Our first Viking ship - the Sky - broke down & our cruise was truncated. BUT, overall, our recent Amsterdam to Barcelona cruise was above average: The ship is beautiful and, even ... Read More
Okay. I still think Viking Ocean cruises are the best. Our first Viking ship - the Sky - broke down & our cruise was truncated. BUT, overall, our recent Amsterdam to Barcelona cruise was above average: The ship is beautiful and, even though this was a full cruise, there’s still some places I haven’t made it to... Torshaven - I’m looking at you! I love that this is an adults-only cruise for the discriminating traveler. I also liked that the line has retained its dress code of casual elegance for dinner... surprising but good! Now for some negatives, to help Viking retain its reputation as The Best: Improve the excursions!! I found both the included and optional to be lacking. The size of groups, pacing, and especially the guides could have been better!! One thing that might help is to do like on our River Cruise. Have one enduring group for the “go-getters” and at least one for the “handicapped and ‘slow-getters’ like photographers.” On that same line, my husband and I did not feel we got the value of our $99 ea Andalusia excursion. A large part of it was tasting the regional food, yet putting a whole bus-load of guests around a long cafeteria table with no choice of foods except the lackluster offerings served by lackluster cafeteria-type employees was an insult!! And the food was not tasty, much less plentiful. Limited to one glass of sangria... Really? 2) Other things noted: the restaurant service ON THE SHIP seems to have slipped since 2015, as well. On our first cruise the staff not only knew us by name but remembered something of our preferences! More training needed in these days?? Oh! And another biggie ( re: lack of personalization): I started in, I think it was April, to try to make the staff aware of a special double-70th birthday reunion for my former college roommate & myself. I wrote several times, spoke to some people and even filled out forms for the exact words I wanted on the cake (to follow our celebratory dinner at Manfredi’s.) I, of course, agreed to pay a hefty charge for this service, yet it was never correct!!! To Viking’s credit I don’t believe we ever got charged for the cake (?), yet we got one we never ate brought to our cabin as a welcome gift... compliments of ourselves?! They also brought us a small non-personalized cake following the dinner - but only after a special request from my husband to our waiter. It was not how I wanted this special dinner for a friend of 50 years to be! I never even got a response, much less compliance, to what I had requested. And finally - about food service: the first room-service breakfast we ordered was not tasty at all and everything was cold. On our second try we specified clearly what we wanted (“hot”, “browned” etc) and it was only minimally better. This was a favorite part of our first (2015) Ocean cruise with Viking!! 3). A couple of suggestions that would make the staterooms even more comfortable: have not only top sheets, but also thin blankets available for those who can’t adjust to the comforters in duvets Provide small microwaves to just re-heat stuff (ie. coffee, croissants) Cut out the Cruise Directors’ unnecessary morning-chatter-announcements... or at least make them later. They annoy us late sleepers. They woke me up - yet I couldn’t really hear them! I suggest only NECESSARY announcements piped into the rooms (not what we can also read in the Dalies/weather etc.) Just beef up the Viking app a bit more with daily changes, etc. 4) And one last complaint: that Immigration check in our Portsmouth stop was inexcusable! We decided that that was the one excursion we would skip (in exchange for a luxurious morning in bed) because we didn’t want to get up early for the immigration check and had such a short time in port anyway. Imagine our dismay at being rooted out with no time to put on makeup or anything! And it is unreasonable if you are not going ashore at all. Why can’t you just check for the necessary sticker when people LEAVE THE SHIP - or, at least, warn people of this crazy requirement in the pre-cruise literature?! SO, it seems with all of the above, I must have hated this trip. NOT SO! It was actually great in sum total, and I will continue to recommend Viking Ocean cruises to everyone I know!! Read Less
3 Helpful Votes
Sail Date: October 2018
We wanted to see Amsterdam and Barcelona and thought the other ports would be interesting. Our relatives accompanied us to celebrate their 50th anniversary. Our two days in Amsterdam were switched to our arrival day after traveling all ... Read More
We wanted to see Amsterdam and Barcelona and thought the other ports would be interesting. Our relatives accompanied us to celebrate their 50th anniversary. Our two days in Amsterdam were switched to our arrival day after traveling all night and we had to be on the boat about 5 for the emergency drill. So don't expect to see Amsterdam if you book only the cruise. I would never had booked this cruise if I knew we were not going to have time in Amsterdam. Of the nine full days of the cruise, we had three full days at sea and for two ports we were only there in the morning so the afternoon and evening were at sea. Plus, for some ports we were at sea for the evening. So we spent half of our time on the trip at sea and not in port. For example, in Portsmith we got to Portsmith about 9 and had to be back on our bus at 11:15...not enough time. Be prepared to not know anything about the tours until just a few months before your trip even though you book ten months ahead. Then you have to pay for the really good tours and, unless you have the most expensive rooms, the tours will be full when they allow you to book because they use a caste system- people who pay more for their rooms get the first choice of tours. The same is for the specialty restaurants. We had a disaster of a tour in Cartegena, one of the free tours. We went on a bus for an hour through a desert-like country side and were dropped off in a parking lot above the sea and told we had 15-20 minutes to take pictures. Then we had another hour returning with the highlights being seeing a golf course and strip mines. Finally, we got to the ruins which were walking distance from our ship! We had a short tour and had 15 minutes to explore the cute town before we had to leave and get back on the boat. Everyone was furious! We could have had the whole morning in town and instead were held hostage on a bus. Fortunately our relatives got the last two spots on the Segway tour there and they had a great experience. That tour was full when we tried to book. We could not get on the tour that had lunch at the Eiffel Tower so our Paris experience was a three and a half hour ride on the bus to get there, a walk to get lunch, a long walk, to the Eiffel Tower where we took some pictures, and then a cab back to the bus. We did have a nice hour long tour on the bus of the major sites which helped. We had hoped to see Notre Dame, but did not have time. If you can get them, the tours you pay for seem to be good. We did a cave tour and a national preserve tour in Spain and like them both. The four days at sea were very boring. Only one, maybe two days, was the weather good enough to use the pool. Other than the gym and spa, there were no indoor recreation spaces. I think they did offer yoga for a few. Other than lectures there were no activities except 3 times at lunch they offered trivia pursuit and onetime they offered a scarf folding workshop. That's the most creative they get. They offered a room to play cards and put out some decks of cards and water and coffee, but they did not organize it in anyway and people would come by and leave. We played hours and hours of cards with our relative since there was nothing else to do. There were three movies shown during the trip and I had already seen 2 of them. At night there was one show. Aside from the show, I can play cards,watch movies, listen to travel shows at home without paying over $1000 a day for the experience. On the plus side the ship was beautiful, the rooms clean (no drawer space though and very small), the food great, embarkation and debarkation ran smoothly, and the staff was wonderful. It is like seeing a play with beautiful sets and a terrible acting. So if you want to sit and do nothing on the four days at sea, this cruise is for you. I will never go on another Viking cruise. You cannot trust them to deliver what they promise. They have made no apologies about lying about Amsterdam. They act like it didn't happen. If you read reviews of their river cruises where guests spent most of the time on buses due to low water, you will see that this company has no ethics nor commitment to their customers. Read Less
Viking Cruises, Community Team has responded
We appreciate your constructive review, Troy56, and thank you for this opportunity to learn more about your voyage aboard Viking Sky. We’re glad to hear you found your stateroom and onboard staff excellent, although it is disappointing to learn of your displeasure with the onshore tours, number of sea days and other aspects. Nevertheless, should you wish to share more details about your overall experience, or connect with a member of our Customer Relations team for assistance, we would be happy to hear from you at TellUs@vikingcruises.com. Thank you for this opportunity to respond, and we hope to hear from you.
1 Helpful Vote
Sail Date: September 2018
Interested in the areas visited. Embarkation and disembarkation are always smooth with Viking. People always remarked about how many Viking people were around when we were off the ship. I have noticed that they do everything but buckle ... Read More
Interested in the areas visited. Embarkation and disembarkation are always smooth with Viking. People always remarked about how many Viking people were around when we were off the ship. I have noticed that they do everything but buckle your seat belt on the plane. You would have to really try to get lost. Included shore excursions are good but could use more stops at points of interest. Cabin was very nice with good climate control. Dining was good as we ate mostly in World Cafe where the food was amazing for a buffet. Although the steam tables could be warmer. Gelato bar was my got to place every evening. Onboard entertainment was ok considering we were exhausted after being in a port all but one day. We would do another cruise with Viking be it river or ocean. We have already talked two of our friends into taking this cruise next year. Keep up the good work Viking.:) Read Less
2 Helpful Votes
Sail Date: August 2018
The crew and staff were especially consistent in delivering quality, friendly, help and service, job well done. The disembarking needs help. It is not acceptable to be required to be ready to leave the ship so early. 5:15AM. Please improve ... Read More
The crew and staff were especially consistent in delivering quality, friendly, help and service, job well done. The disembarking needs help. It is not acceptable to be required to be ready to leave the ship so early. 5:15AM. Please improve this! This alone prevents me from making the overall rating more than 4 stars. The bar and food were excellent along with the servers were the highlight of the 14 day cruise. I especially enjoyed the lunch selections and environment on the aft of the ship. The fresh immediate preparation of the food, especially the salmon and shrimp were grilled and fabulous. The facilities; spa, thermal facilities, lounges, seating areas were very well done. The atmosphere and decor are crisp and fashionable, but not gaudy or over done and you might see in other cruise lines. The upper decks had snack areas and desert areas that complemented the bar and seating areas for a very relaxed and comfortable trip. Thank you. Fix the untimely debarking times! Read Less
Viking Sky Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.6
Entertainment 3.5 4.3
Public Rooms 5.0 4.9
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.0 4.1
Enrichment 4.5 4.4
Service 5.0 4.8
Value For Money 5.0 4.5

Find a Viking Sky Cruise