1,036 Norwegian Bliss Cruise Reviews

Cruising is the perfect family vacation as it allows us to have both family time and for our teens to have more “freedom” for activities they enjoy. The Bliss is a large ship, but it is designed to provide more private spaces. Here ... Read More
Cruising is the perfect family vacation as it allows us to have both family time and for our teens to have more “freedom” for activities they enjoy. The Bliss is a large ship, but it is designed to provide more private spaces. Here are some highlights: EMBARKING/DISEMBARKING were very easy. We went to the dock earlier than our assigned time and were allowed to board. We disembark on our own, so were off the ship in a matter of minutes at the end of the cruise. We took the NCL shuttle to the airport (book this in advance). BALCONY CABIN was very spacious for four people, including two teen boys. The space is well designed. We put the coffee service on the top shelf of the closet to give us more countertop space. There is plenty of storage space in the room (even under the coach/convertible bed). I read about bringing heavy-duty magnetic hooks for the walls and am glad I did. Everyone had a hook for their cardkey lanyards and we used them in the bathroom for our toiletry kit and by the balcony door for our binoculars. FOOD We enjoyed the Garden Café (buffet style) for breakfast, lunch and dinner. The variety is astonishing and the quality is excellent. One observation: There are no crab legs offered at any of the buffets (odd for an Alaskan Cruise). Favorites on the buffet: Prime rib, Indian cuisine, Asian Noodle bowls, fresh fruit all the time and the salad bar selections. We went for one dinner at Cagney’s Steak house and the NY Strip Steak and Petit Filet Mignon were outstanding. Friends we were with enjoyed several meals at The Local (no charge, but not a buffet). One of our friends was in a single cabin and she had access to a “Singles Lounge” which was a delightful, quiet space with excellent coffee (expresso, cappuccino, etc.) and snacks. This was a perfect place to get away from the crowds. OBSERVATION LOUGE on deck 15 was my favorite location on the ship. Designed for Alaska, the floor to ceiling windows and comfortable couches and lounge chairs allow you to enjoy the beauty of the outdoors no matter the weather/temperature. There are groupings of chairs and sofas that give the space a more intimate (less crowded?) feel. A buffet is set up with a limited, but still excellent, selection for breakfast and lunch. TEENAGERS have access to many activities onboard. Ours enrolled in Entourage (the high school teen club) first thing when we got onboard…and we didn’t see much more of them after that except to sleep and go on excursions. Our boys LOVED Entourage’s activities and met some kids there from around the world they are still in touch with through social media. We had thought the race track and laser tag would be the big draws for them and even considered getting the unlimited race track pass – SO GLAD WE DIDN’T The weather when we were at sea kept both the race track and laser tag facilities closed so our kids didn’t use them at all. Our boys used the arcade and abided by our daily limit with no problem ($10). There is an unlimited pass for the arcade too, but we didn’t get that either. ENTERTAINMENT was great. Jersey Boys is wonderful – book before you get onboard. We didn’t and were lucky they added an extra show! A delightful surprise was the Liverpool Beatles (tribute band) that played at The Cavern Lounge several night – each show was different (they “age” through the years and play the music from each “era”). EXCURSIONS were booked mostly through Viator or directly with the tour operator (not NCL) and we were very happy with our selections. Juneau we did Whale Watch and Mendenhall Glacier Combo with Juneau Tours. First part of our tour was a short hike to see the Mendenhall Glacier and then we boarded a 45-person catamaran for whale watching. We were able to get very close (much closer than on a boat with 250 people) and saw many whales. After our tour we went for crab legs at Tracy’s Crab Shack (delicious) – it is right by the Tram parking lot. Skagway we had planned a helicopter/dogsled tour directly with Temsco (I had done this excursion in July, 2018 and it is AMAZING. It is expensive and TOTALLY WORTH IT!). Unfortunately, our travel in 2019 was in August and the weather had been too warm and the dogsled camp had be shutdown early. We found other excursions: I took our boys on the Chilkoot Trail Hike and Float Tour (arranged through Viator) and everyone had a great time. We spotted close to 30 Bald Eagles. You should be a good walker for the hike (there is some incline, not much, and the path is well worn and narrow at times, but the guide will help those we need it). My husband and our friends booked a 4x4 tour in the Takhanuk Forest and they really enjoyed the experience and the vistas. Another set of friends booked a bus tour to the Yukon and LOVED it. Their photos of the trip are amazing. Finally, we went to Jewell Gardens to do glassblowing (we arranged this directly with them) and it was a wonderful experience. Best of all, they shipped our creations home so we didn’t have to carry them the rest of the way on the cruise! There is really something for everyone out of Skagway. I will be the one person who will tell you that I don’t think the Yukon train trip is worthwhile. It is too long, too repetitive (a lot of trees) and too much sitting. We had a long day in Skagway so some of us went to the Skagway Brewery for lunch and enjoyed more crab legs and a basket of battered halibut and fish. Try the Spruce Tip Beer! Ketchikan we had planned to go to the Alaska Rainforest Sanctuary (arranged through Viator), but the weather prevented us from docking. Full refund from the tour operator. Having been to Ketchikan before I had hoped to go back to Ketchikan Youth Initiatives (632 Park Avenue) were they sell locally made art - paintings, hangings, birdhouses with Alaska license plate roofs, etc. When you go to Ketchikan, this place is worth a stop for a less touristy gift/memento AND you are supporting the local youth activities. Last time I was in Ketchikan I walked to the Native Culture Museum and the Totem Pole Museum ($6 each or a pass for both for $10). Easy walk, saw bald eagles in the trees, walked by the salmon ladders…this is how I found the Ketchikan Youth Initiative. ALSO, the Ketchikan Fire Department had a vending machine of t-shirts ($25 with a credit card) – BEST souvenir I got my son in 2018 – again, less touristy and it supports the local FD. Unless you have very young children, I would give the Lumberjack Show a pass. Victoria was supposed to be a very late and short time in port (8 p.m. to midnight) and there weren’t shore excursions offered. Once we were onboard we saw NCL had a trip to Butchart Gardens (this is a MUST SEE in Victoria) and quickly booked it even knowing we would only see the gardens illuminated by lights. However, because we missed Ketchikan they arrived early and NCL extended our tour to include highlights of Victoria and we were able to see the garden in daylight (so much better!). If gardens aren’t your thing (though even our boys were impressed), NCL had a “Bites and Sights” excursion that might be of interest. Note the cruise ships are quite far from the things you will want to do in the city and you will need a cab or other form of transportation to get where you want to go in Victoria. Next time I would like the opportunity to explore Chinatown – it looked fascinating as we drove through on our highlights tour. This was an amazing vacation for our entire family and we will definitely cruise with NCL again. The Bliss is our teens' favorite ship. Read Less
Sail Date August 2019
Everything was ok until we started using our cabin. First the bedsheets had stains on them!!!! Then the cabin ceiling and walls started cracking at nigh... plus we could hear weird sounds coming from the deck above us very late at night ... Read More
Everything was ok until we started using our cabin. First the bedsheets had stains on them!!!! Then the cabin ceiling and walls started cracking at nigh... plus we could hear weird sounds coming from the deck above us very late at night (we were on deck 15 and heaven staterooms were above us). I’m talking about 1 am to 3 am. Who can sleep like that???? Our steward and a carpenter came a couple of times and couldn’t find where the noise was coming from. They gave us a cheap wine bottle and a $200 onboard credit for the “inconvenience” but I feel they were short, in reality I should’ve gotten a refund for the whole onboard expense account and for being so uncomfortable on our cabin, plus if things were not getting fixed, they should’ve moved us or upgraded our stateroom to a better one, as I explained to management we were celebrating our 10th wedding anniversary and it wasn’t a cheap cruise to begin with so to have this kind of situation was very bad for our cruise experience. On the other hand we had booked our excursion with NCL way before our cruise started thinking our experience was going to be the best (even tho we could have gotten it cheaper with independent companies) and the truth is that at the end it was as bad as anywhere online because it just got cancelled just a few days before the cruise; when we called to cancel the cruise at that point they said there wasn’t any refund or exchanges available and they didn’t even give us a credit or anything towards a new excursion; so we had to pay even more money for the new one. Similar issue happened with one of the ports which by the way I must say they do stay very little time at (Ketchikan), you’ll be practically running the whole time when ashore (some even get you there at almost night time) and even when we missed that port (due to bad winds or weather) we didn’t stay longer at the next port. I’m don’t know about the rest of the world but I like things to go according to schedule or to be compensated for it; mind you this is the third “inconvenience” on this cruise so yeah so far not recommended to people like me who actually care about details on a cruise. Other than that food was great, service was ok (they don’t go out of their way to serve your needs), the ship is very stylish and updated for our times, doesn’t feel cramped (except when getting off to explore a new port, people are coming to the hallways from all sides, it’s crazy); they do have good shows (Broadway style I’d say), you can’t miss the Beatles and Jersey Boys, I’m not an art critic but I thought they were all very profesional and talented (didn’t feel cheap). The disembarkation process was very smooth (they use a camera system with face recognition, very sophisticated and fast, I liked that). Read Less
Sail Date August 2019
We were impressed with Norwegian's dedication to the environment. Towels were not washed and replaced unless we requested it. Only cloth napkins and real plates, cups, etc were used for the meals. We were equally impressed with ... Read More
We were impressed with Norwegian's dedication to the environment. Towels were not washed and replaced unless we requested it. Only cloth napkins and real plates, cups, etc were used for the meals. We were equally impressed with their concern for cleanliness. Hand sanitizer was available as we entered all restaurants and squirted on our hands by lovely, cheerful employees whenever we entered a buffet area. All of the entertainment on board was very enjoyable, but Jersey Boys was a cut above! The acting, singing and dancing were professional and as good or better than other plays we have seen in top venues. Frankie Valli's voice was amazing, as well as all of the other "Jersey Boys". WOW is how we felt when it ended!! The Observation Lounge was also a plus on this ship. There was a light lunch available everyday and we enjoyed being away from the crowds in the Garden Cafe Buffet. We are so glad we chose Norwegian Bliss. Read Less
Sail Date August 2019
Flew in early to Seattle and had decided earlier when planning, to get on the ship and get restaurants and shows scheduled and to do our exploring Seattle on the back end. We were happy with decision. Note that there is a 10% tax on ... Read More
Flew in early to Seattle and had decided earlier when planning, to get on the ship and get restaurants and shows scheduled and to do our exploring Seattle on the back end. We were happy with decision. Note that there is a 10% tax on alcohol while docked in Seattle, even with the unlimited alcohol plan! This was our first cruise so everything was new to us. Getting on and off the ship in Seattle and at every port was simple and moved quickly. There are kiosks on different walls with touch-screen to make/edit reservations for dining, spa, entertainment, etc.. The ship wi-fi never seemed to work for us. We had 250 minutes to use and ended up wasting them trying to log on and off and trying to access internet. You really have to let the social/internet world go while on the ship. It was actually quite nice once you got used to it. The NCL app on the other hand, we used constantly. You can pay $10/person to have unlimited texting and calling with others on the ship. That was great to be able to meet up. It was only my husband and I on the trip but we used it a lot, surprisingly. The ship is 20 levels and you are not together every minute. He would get up a couple hours before me and go for breakfast. I would turn my app on once I woke up and see where it was to meet up. Or he might be running back to the room for something and I could call and ask him to bring me a jacket or tell him I'm moving to another deck or bar, etc - totally worth the $. Best things about ship to me were the amazing staff and the cleanliness! I can't say enough about the service provided. Everyone was so friendly, happy and helpful. They truly do everything possible to make sure you enjoy your trip up until the very last hour. I loved that there was never trash or empty dishes laying around. The bathrooms were always spotless and well stocked and always had warm water at the faucets! Same with shower - always instant hot water. The bars were all so fun. We spent a lot of time at the bar in the Atrium just because there was always a fun show or activity or music going on in that area. The Local restaurant above was another great hangout because it has a bar top that ran all the way around the opening down to the Atrium stage. So you could eat (food there is included) or have drinks and enjoy the entertainment. Loved going to karaoke in the evenings. Loved the comedy shows, Havana and especially Jersey Boys! Siglo was the main live music we watched. They are amazing! And they play several different types of shows around the boat throughout the whole week. The dinners at Tepanyaki and Ocean Blue were my favorites for all the seafood. My husband's favorite was Cagney's for the steak. Ports - We rented a car in Juneau at Avis, which is on the walk towards town, and drove up to Mendenhall Glacier and then up to the road to the "end of the road". I didn't care for the shopping in town though - too many jewelry guys and cheap souvenirs from China. They do have a Costco and grocery stores if you need to buy other basics you might have forgotten. Must get salmon cakes (and/or salmon burger) at Salmon Spot! Amazing! Be sure and look for bears at Mendenhall. We didn't know to and kept hearing stories and seeing videos from others throughout the week about their bear sightings there. In Skagway, take the bus up (and back) to the north end of town to see Gold Rush cemetery and do short hike behind it up to the beautiful waterfall. It is totally walkable to get there but I felt like we wasted a lot of time walking through a non-exciting neighborhood to get to it. Definitely take the train ride and hang out on the end of the cars as much as possible for great pictures. It takes you across the Canadian border. Skagway Brewery was our choice for fish and chips - delicious. What I loved most though was the biggest crab leg I've ever had in my life! It's about $40 for a 1lb leg but so worth it! Hubby loved the beer. Loved the shops in Skagway as well. Much better for shopping. In Ketchikan, we booked a float plane tour with Seawind Aviation. Awesome pilot and fun way to see the Misty Fjords. Walk to the river and go upstream and you will see 1000's of salmon waiting for their chance to move forward. It's unbelievable. You can see them anywhere along the river. Our lunch here was in tiny building across from the ship called Alava's. Wonderful chowder in a to-go cup that we ate while standing in line to get back on the ship! The last port was Victoria from 8pm-midnight. We only got off here because I had never been to Canada and wanted to check it off my list of places I've been. It was late so we walked quickly over to Fisherman's Wharf to grab fish 'n chips at Barb's. It showed it was closing but they stayed open late to get the late arrivals off the ship. (The Salmon Spot in Juneau did the same thing.) Their cod is what the "famous" one on the menu states. The server told me it had a bit of fishy taste and that he preferred the cod or the salmon. Hubby had cod and it was huge, non-fishy and so flaky! My salmon was my favorite. Never had fried salmon but OMG! Cute area to walk and see the floating houses. It's a like a little neighborhood on water. It was really dark so we decided to just head back to the ship. Glacier Bay - Very Cold! That was the only time I wore my puffy jacket, gloves and beanie. Beautiful pics. We brought food and drinks out on one of the decks outside of bar and hung out for most of the day. We would take turns going in for refills of both. I really expected to see way more ice. The brochure and map they hand out was so helpful in understanding why the ice is receding and what it all looked like before. Definitely glad we included this in our itinerary. I don't have anything negative to say about the trip! There were a couple times I had a food item that I didn't care for but you can go back and eat something different anytime you want so that didn't matter. The cabins were laid out so unbelievably well. There was PLENTY of storage for all of our things. Loved that they provide hair dryer, shampoo, soap, handsoap, bodywash and lotion. I would suggest switching the bodywash with conditioner since you have a bar of soap already and handsoap at the sink. Us girls need conditioner! Announcements are always made over the speaker and on Channel 2 to let you know port info, etc. Channel 2 is nice to have on because it is a view from a camera off the front of the ship. I would recommend this trip to anyone! Read Less
Sail Date August 2019
This was my first civilian cruise and it was MAGNIFICENT! My wife and I had not been back to Alaska since the last century! Loads of changes in that time. The weather was perfect, 60 degrees F at night and 70s during the days. Rain at ... Read More
This was my first civilian cruise and it was MAGNIFICENT! My wife and I had not been back to Alaska since the last century! Loads of changes in that time. The weather was perfect, 60 degrees F at night and 70s during the days. Rain at night only! Visibility was great during the daylight hours, except at sea. Glaciers had filled the bay with floating ice and the whales welcomed us to Alaskan waters. I cannot say enough about the crewmembers courtesy, politeness and efforts to make our voyage special. The excursions were outstanding and very much on time. Our schedule was only briefly interrupted once for a medical emergency where passenger safety was paramount. Although this was the busiest week of the season, the ship was not overcrowded and there was no real wait for anything, meals, drinks or boarding. We had an aft-facing balcony for this trip and it was worth every penny with those spectacular Alaskan views! We eagerly look forward to our next NCL voyage. Read Less
Sail Date August 2019
Me and 4 of my grandkids picked up Bliss, because was the newest and fully packed with go cards, laser tag, water slides , shows, entertainment, restaurants and finally nice private space named Haven to pampering ourselves in relaxation ... Read More
Me and 4 of my grandkids picked up Bliss, because was the newest and fully packed with go cards, laser tag, water slides , shows, entertainment, restaurants and finally nice private space named Haven to pampering ourselves in relaxation and family time without a crowd!!!Amasing customer service- everyone was friendly, smiley and happy- ready to help me out with any request!!!Adding the very spacious 2 bedroom villa on 18- th floor and unforgettable view of Alaskan glaciers - you can imagine how easy the dream come true !!! The restaurants we had dinner /every night different cussin/ offering delicious and healthy options for every taste!!!We staying informed for everything happens during the day - activities director did great job with that... And last but not least- offshore excursions with NCL - we’ll done, guys! Everything perfectly organized, without worries and rush!!! What else - I never regret to trust you NCL!!! Read Less
Sail Date August 2019
My wife picked this cruise based on reviews from Cruise Critic and the awesome deal being offered by Norwegian at the time. The Bliss is an unbelievable beautiful, clean and well run ship. Don’t cheat yourself out of a great time by ... Read More
My wife picked this cruise based on reviews from Cruise Critic and the awesome deal being offered by Norwegian at the time. The Bliss is an unbelievable beautiful, clean and well run ship. Don’t cheat yourself out of a great time by going with something smaller or less expensive! We’ve been on several cruises with different cruise lines but this is the first one with Norwegian and the first time we bought the drink & dining packages. All I can say is going forward, it’s the only way to go! If you like entertainment, you’ll be pleased....The Jersey Boys & Liverpool Beatles were two shows you wouldn’t won’t to miss. They had other shows but we didn’t have time to see them. I would recommend booking your cruise early and taking full advantage of the specialty dining packages. The food & service was as good or better than any “land based” restaurants. Read Less
Sail Date August 2019
I have researched everything i could get my hands on for several years about an alaskan cruise. i finally decided on the fabulous norwegian bliss!!! this was a perfect trip from start to finish. i can’t say enough about this ship and ... Read More
I have researched everything i could get my hands on for several years about an alaskan cruise. i finally decided on the fabulous norwegian bliss!!! this was a perfect trip from start to finish. i can’t say enough about this ship and our experience. we purchased the specialty dining and drink package and wouldn’t go any other way now. we also had a balcony room which is a must for alaska. if you like to be wined and dined, this is your ship. the food, drinks, accommodations....everything was perfect!!! this was our 7th cruise and best one yet!!! my husband is ready to book another trip on the bliss or the encore. thank you norwegian for making this a trip of a lifetime!!! we booked our specialty dining and shows before we left. however, you can still put your name on a list at the restaurants and get in because we did!!! Read Less
Sail Date August 2019
As a Miami resident, we have sailed the Caribbean often. For this summer vacation, we decide to embark on an Alaskan cruise. This is our second Norwegian experience. We stayed in the Haven and had an amazing experience. Anywhere on the ... Read More
As a Miami resident, we have sailed the Caribbean often. For this summer vacation, we decide to embark on an Alaskan cruise. This is our second Norwegian experience. We stayed in the Haven and had an amazing experience. Anywhere on the ship, the service was superb and delightful. The activities were well timed and diverse. We were treated like royalty all over the ship and enjoyed every minute. Food was delicious, amenities were immaculate and inviting, and the ship itself was magnificent. The destinations were well organized and timed. We cannot wait for the next one. We did complain about the Victoria excursion, Bites and Sites did not deliver the intended itinerary. We did have a walking tour but the bites were literally "bites". The caliber of restaurants described for the excursion were not even close. The staff in the Haven assisted us in rectifying the situation. The kids club for the 8-10 yr old was a blast and we loved the kids circus. We did explore Seattle 2 days prior and had a great time there also as it was our first. We loved the Jersey Boys and comedy and attended each multiple times. We felt we were on Broadway!!! Special thanks to David Contreras, Concierge Haven, for making it all happen for us Quan Qi, assistant concierge with helping fulfill all our requests and cancellations Haven Maitre D's Keith Poblete and Juline Canalang. These 4 individuals and our butler Walter made our cruise the best vacation ever. We are so grateful to have had them assist us. Read Less
Sail Date August 2019
we just returned from our cruise with ncl bliss. i just wanted to say if you use a mobility scooter and are concerned about getting around with the scooter in ketchikan, juneau, skagway or victoria dont be. we traveled to these ports. my ... Read More
we just returned from our cruise with ncl bliss. i just wanted to say if you use a mobility scooter and are concerned about getting around with the scooter in ketchikan, juneau, skagway or victoria dont be. we traveled to these ports. my husband and granddaughter went their own way and i was by myself with the scooter. ketchikan i took myself up to creek street and while i didnt see salmon there i walked up a street on the left followed the stream up and the salmon. went way up past where all the people were and there they were thousands of salmon. wonderful site! in skagway i took the ocean raft wildlife adventure. these ladies went out of their way to make sure i was able to walk (which i couldnt) and brought the bus where they could. in juneau i went to mendenhall glacier. the bus drivers took the scooter and put it under the bus. scooters MUST BE FOLDABLE. otherwise they will not take you. went out 2 miles to nugget falls. wonderful site. great photos. i probably could have done the helicopter and raft excursion but im afraid of heights. went thru the towns w/o any problem including the wood slated walkways. there is nothing to fear but fear itself. so give it a try. you didnt spend all that money to sit on the ship. enjoy! as for ncl bliss itself. i cannot say enough about the service or accommodations on this ship. i saw a waiter go over to a man and cut up his meat. even though this person was with his family and his wife was sitting right next to him. staff at the buffet would ask if i needed a table or if they could get something for me because i was in the scooter. they would ask if i needed assistance with an elevator. embarkation was wonderful. disembarkation in victoria was a bit annoying but then again the staff/crew handled it the best they could and even brought me down a "secret" elevator. the food was great. entertainment at all levels was wonderful. a cruise is what you make of it. we sat quietly in the observation deck reading & playing a game or two. we went to the comics and different bands, and saw havana and jersey boys, played bingo and daily games. its certainly what you make of it. sit like a bump on a log and you'll not enjoy yourself. i have been on other cruises. ncl was by far the best we have been on. a shout out to the maitre d in manhattan who made sure i had my cappuccino in a glass. even though he gave me his card, im sorry i misplaced it. my only complaint was at seattle airport. SMS & Sons Int'l. i did not pick up my luggage at the airport to board flight to nyc. jason who is the 'DIRECTOR' was a rude, nasty, arrogant person. even if i was wrong, he deals w/the public and should be able to control himself, which he cannot. how SMS has this person working for them amazes me and is a loose cannon. cant tell me i am the only one who left their luggage and he tells me 'the fact that you left your luggage @ the airport tells me something about you." i was furious w/this comment and made him know it. glad i spoke w/him after the cruise as he did not ruin it. but management should certainly pay attention to him. Read Less
Sail Date August 2019
Alaska has always been a must see for me. This was my first cruise and my first solo trip. It was fantastic! Norwegian has everything down to a science, from embarkation to disembarkation. The ship itself is beautiful with so many ... Read More
Alaska has always been a must see for me. This was my first cruise and my first solo trip. It was fantastic! Norwegian has everything down to a science, from embarkation to disembarkation. The ship itself is beautiful with so many places for entertainment, socializing or whatever your heart desires! The dining options are great and will please any palette, young and old. I loved the entertainment. I saw the Jersey Boys, Havana and Prohibition. This ship is so big with so many activities like mini race car driving, mini golf, water slides, walking/running path, full gym. You won't be bored on this ship! All of the staff are profession and so very nice. All you have to do is ask and they will do their very best to accommodate you. I booked all of my excursions through the NCL website. My experience was top notch. My favorite was the 5 Glacier Float Plane Flight to Taku Lodge. The landscape was stunning! And, the salmon bake at the lodge was delicious! Read Less
Sail Date August 2019
We had a great time on the ship. Great service all around. Easy embarkation and disembarkation— pretty painless. Food options plenty but in terms of taste, just about ok, however, special call out for the Taste of India station in ... Read More
We had a great time on the ship. Great service all around. Easy embarkation and disembarkation— pretty painless. Food options plenty but in terms of taste, just about ok, however, special call out for the Taste of India station in Garden Cafe— superlative food! Splash Academy was another great experience— ours kids truly enjoyed it! Go karting was just ok and pools were ok. The app was easy to use but would like for it to have better notification service especially, for the events we favorited everyday. Shore excursions were well planned, easy to get to and overall 4 star affairs. One of things that felt like a pain was reserving the main dining or the specialty options on day 1 — wish there was an easier way to do it beforehand. Overall it was a great experience and we will be recommending the cruise line to friends and family Read Less
Sail Date August 2019
After doing research on cruise lines, we chose Norwegian based on the amenities and the itinerary, and they did NOT disappoint! This was our first cruise and from preparations and pre-cruise communications to embarkation, we knew exactly ... Read More
After doing research on cruise lines, we chose Norwegian based on the amenities and the itinerary, and they did NOT disappoint! This was our first cruise and from preparations and pre-cruise communications to embarkation, we knew exactly how to prepare and what to expect. We boarded the ship with ease and had one of the most incredible experiences of our lives! Our cabin was bigger than we expected and worked well for three adults and all of our stuff (lots of storage)! The bathroom was spacious with a roomy shower. Our balcony gave us 24 hour views of the scenery, fresh air, and the experience of watching multiple dockings. We enjoyed many of the bars and some of the entertainment. We saw Jersey Boys, which we really liked, and sat in on trivia and other games in the Atrium. We also took in live music in the Atrium and Observation Lounge. One of our favorite spots was the aft bar Spice H20 which was adults only for most of the day. We sat in the hot tubs and sipped drinks while taking in the majesty of Alaska. The food was also delicious! The buffet had a wide variety of choices for every meal and a special dinner offering each night that was well advertised. The main dining rooms had lots of options and great wait staff. We tried three specialty dining restaurants that we also enjoyed...we especially loved Ocean Blue! We opted for the in-room continental breakfast several mornings and appreciated the option to have an easy and relaxing morning as we prepared for the day. Overall, the ship staff was always friendly and greeted us everywhere we went. We always had our questions answered and needs met. We did excursions in 2 out of 4 ports and were extremely satisfied. All of our guides were great, and the White Pass/Yukon Railroad is a must!! Getting on and off the ship, even on short port calls, was so much easier than we expected and we never had a problem. We had such an amazing time that we've already put down a deposit on our next Norwegian Cruise! We can't wait to come aboard again!! Read Less
Sail Date July 2019
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges ... Read More
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges this fee. Some cruise lines do charge for Room Service, but only after 11:00pm at a rate of $3.95. The show Havana, should be looked at. The whole story line, including the vocals(The singers simply don't make the grade), need to be Redone. Sorry, but its a horrible production. If they auditioned for me, I'd send them all home and say....Next... The Positive.....GREAT Ship. So many activities, its impossible to be bored. Service was Excellent. The Band Siglo, was the best band I've ever listened to, on any cruise ship in my 40 plus cruises. Comedians were very good. Simply amazing. No complaints on the Food. Everything we had was excellent. Boarding and disembarking in Seattle was very good.....Thank You Read Less
Sail Date July 2019
Norwegian Bliss is an incredible ship built for adults who love to wine, dine and enjoy some great music and adult entertainment - all were in abundance. This is my 4th cruise (but first time on Norwegian). See my specific comments and I ... Read More
Norwegian Bliss is an incredible ship built for adults who love to wine, dine and enjoy some great music and adult entertainment - all were in abundance. This is my 4th cruise (but first time on Norwegian). See my specific comments and I also added some tips for traveling with kids ages 10-12 I wish I had known before we went. Food: was incredible in every location. Specialty dining package was great and glad I did it. Drink Package: I was worried we would not get good brands or good service, but was quite the opposite. There is no "catch" to this package, was easy to get a drink and was nice to not have to tip for every drink (gratuities are paid in advance when you pay for your cruise). Shore Excursions: Alaska has crazy weather, book your excursions with a plan B in mind - there is a chance your first choice will get cancelled even after you have booked and paid for it months in advance. Two of my shore excursions got cancelled and one was supposed to be the main highlight of our trip. Needless to say it was very disappointing for our whole group. Was not expecting that to happen. The shore excursions we did do were fantastic: Yukon railway to Canada with suspension bridge had beautiful, amazing views, Zip Line over Grizzly Falls was fun for mom, dad, kids and even grandma! Tons of whale watching, great little shops in every port. On Ship activities such as shows and specialty restaurants: my biggest advice to avoid disappointment is to plan your week way in advance. Choose excursions, time you will be on ship with port schedules, book dining, shows, everything you can online 120 days out, or as soon as they permit you. Only way you will get to experience everything you want. If you wait, will all be filled up. Could not get specialty dining reservations changed or added to on the ship (but there are a few that don't take reservations and it is a first come, first serve, I did not have trouble getting into lunch at Margaritaville). Race Track/Go Kart Tips: My 10 year old son had no problem with height (I think 55 inches but check) and enjoyed this the most. Get on the ship early the first day, find out where registration is for this activity and stand in line and get the unlimited package for every kid in your group. This will save you when you want to go watch one of the shows, sit and enjoy the views, etc. while the kids go on the Go Karts. An Adult does not have to be with them. It was a great activity and the only way you can get on it more than once or twice is with the unlimited package. There is no standing in line, you get right on, etc. I cannot recommend more, get the unlimited package! Worth the $199. Cannot sign up for unlimited package on kiosk, you have to stand in line day 1. Get a drink and then stand in line! Laser Tag: unfortunately no unlimited package for this activity. I would have bought it if I could. But same advice here: get on ship early, go to kiosk right away and book your laster tag for whole week. Then make sure you remember the days and times you signed up for. It is on your TV in your room, NOT on the NCL app. I messed up 2 laser tag times (because I was enjoying the cruise) and my kids only got to do it once in the whole 7 days. I left feeling bad they didn't get to do it more than once, but they did get to play 2 rounds and said it was fun. Kids Club/Teen Club: my daughter was really looking forward to the teen club activities, but she missed the cut-off for 13 by a few months and they would NOT make an exception and don't have the parent waivers you can sign I have seen on other cruise lines. We traveled with 5 kids total in our group and did not use the kids club for the younger kids. We signed up on first day, people seemed nice, space looked good, but for some reason the kids did not want to go. I felt the kids were very safe on the ship and as long as they stayed together in pairs they were able to move around and meet up with us after activities, etc. Pool and waterslides were great, we did get to use 2 of the 7 days. Shows/Music: are great and in abundance all over the ship. Really for adults, not inappropriate, but lots of music only adults would enjoy or get. But really great entertainment and performers. Send kids to race track or go to a 10pm show after they go to bed. Volume of people/embarkation/disembarkation: I was on a sold out cruise, we had 4800 passengers on board and I think Norwegian Bliss Operations did a fantastic job of not making the ship feel very crowded. Only had to wait once or twice for a bathroom and not for long, buffet seating was always crowded, but could find a table right outside by the pool under heaters. Getting on and off the ship at the ports was a breeze, was really impressed with how fast it went. Last night in Victoria Port: Do NOT plan on walking to and from the city in the short time you are there. Either plan an excursion or arrange for transportation ahead of time, especially if traveling with kids or grandparents. If just adults and you like to walk, go for it. I wish I had stayed on the ship and let my son go on the race track one more time! Overall I would highly recommend this cruise, and I would go again following my own tips above. Alaska was beautiful, amazing and all I hoped and more! Read Less
Sail Date July 2019
Seven days on the Round trip Seattle to Alaska , inside passage! numerous activities for grandchildren, They loved the Go Karts, waterslides, variety of food options. The Haven for us. We loved unlimited bar, 24 hour butler, Private ... Read More
Seven days on the Round trip Seattle to Alaska , inside passage! numerous activities for grandchildren, They loved the Go Karts, waterslides, variety of food options. The Haven for us. We loved unlimited bar, 24 hour butler, Private escort to excursions, embarkation and disembarking. Food.was amazing! Haven restaurant had beautiful presentation and service was impeccable. The kids loved the waffles. We enjoyed eggs Benedict and the smoked salmon frittata. The filet and prawns and lamb at dinner we favorites. Our butler delivered coffee and juice each morning and afternoon tapas. Each day we had a complimentary bottle of champagne. The excursion were well organized and lots of variety. We loved the Skagway Railway, Sled Dog and puppies! Ketchikan we saw a Lumberjack Show outside but undercover with heat lamps. The Saxman Native Village had a dance presentation as well as Totem Pole Craving demonstration. The village have many Totom Poles and our guide explained the history and meaning. In Juneau we went on the Mendenhall Glacier Explorer. Enjoyed the visitor center and great hike with views of the glacier and waterfall.Cruising Glacier Bay for the day was amazing. The ship circled the bay so so everyone had up close views. Glacier Bay Ranger came aboard for informative narrative as well as Junior Ranger Program. In Ketchikan our son and daughter went Ziplining. Challenging with expert instruction.In Victoria my son and I did city sunset tour and Escape Room. The Haven was beyond, beyond! Private dining, pool, bar, lounge,observation deck. Beyond pampering! Loved the spa thermal suite with wave tub and waterfall, snow grotto and steam and salt room. The heated lounges were so relaxing!The men’s facial and shave was excellent! Read Less
Sail Date July 2019
I chose this cruise because I had never been to Alaska and since I’m an NCL Latitudes member I was excited to experience the newest ship in the fleet that was built especially for Alaska. I persuaded a friend who lives in Seattle to go ... Read More
I chose this cruise because I had never been to Alaska and since I’m an NCL Latitudes member I was excited to experience the newest ship in the fleet that was built especially for Alaska. I persuaded a friend who lives in Seattle to go with me although she was reluctant as she had only cruised once before, years ago before the stabilizers, and had gotten seasick. I’m not sure she believed me when I told her how smooth it would likely be. Embarkation and disembarkation were an unbelievable breeze….the best I’ve every experienced….NCL has this people moving thing down pat. When we embarked we immediately went to The Local and had lunch. By the time we were done, our bags were at our stateroom door. I very carefully chose our cabin because I knew that the size of the ship and the number of passengers would irritate my friend. It couldn’t have turned out better for us. I chose a Spa Balcony cabin that was directly under the spa so it was not noisy. We were on the same deck as the Observation Lounge and also had our own private balcony. Up one flight of steps and we were in the spa (passes were included in our category) or we could go to the buffet for a quick bite to eat. The Observation Deck also had light breakfast and lunch and an awesome bar. All those venues had great ocean views and with the exception of the buffet, a good amount of privacy. I love the spa and because a limited number of passes are sold, I never had to wait for a heated lounger. Even the Observation Lounge was pretty uncrowded when we were there….usually early in the morning or late at night. We did go to activities in other areas of the ship but the point is, we wouldn’t have had to…..everything we needed and wanted was right on those 2 decks. So for those who don’t like the big ship experience (and I see a lot of those complaints in these reviews) this is what I would recommend. Also, book everything you want to do as soon as NCL will let you….you can always cancel and other cruisers will be happy to fill your slot but there are many things that fill up fast and then you’re probably out of luck. The cabin itself was well laid out (beds by the balcony rather than the closet) and was plenty of room for 2 people, although no one could call it spacious. I can’t imagine having 3 in a room like this although it is advertised to accommodate 3, maybe a couple and a small child. We really enjoyed the beverage package. It was fun to try drinks we’d never had before and I discovered I like White Russians. The first time I ordered it the bartender made it with cream (as it is supposed to be) and it was wonderful but every subsequent bartender told me they only had milk. So I’d go to the coffee bar and get half and half and hand it to them. I don’t think I was very popular with the bartenders…lol. Anyway I would suggest that NCL make cream available behind all the bars. Never had a problem getting a bartenders attention or a drink in a timely manner. The dining package was fabulous too. We did Cagney’s, Teppanyaki, and La Cucina. The food was fantastic in all of them. One small complaint about Teppanyaki is I think they sit too many people at a table. We were the last to arrive for our table and I was seated on the end by a woman who was left handed. I didn’t notice until we were well into the meal or I would have requested a change of seating because her elbow was in my space the entire meal. We only did 2 shore excursions, the rail trip in Skagway and the Lumberjack Show in Ketchikan. They were OK. I wished I had done something where we could see wildlife. I had thought we would see some in Glacier Bay but we didn’t. My fault for not doing more research. We did see a lot of humpback whales though and I was surprised that they came so close to the ship. They would breach and blow through their blowholes….quite an experience….I had only ever seen orcas before. The only difficulty we had on this cruise was when we were in Glacier Bay. They had park rangers come on the boat and talk about the glaciers. They said if you go outside you can hear the glaciers, especially if they are calving. We went out on the balcony to listen and enjoy the serenity only to find that one of the ship’s photographers was 3 decks below us, taking pictures and yelling at his subjects to get them in certain poses and reactions. I called guest services to complain and have him stop. Unfortunately I had to make 3 calls before it stopped and then we think they only moved him to the other side of the ship but we were glad to no longer have him disrupting our enjoyment. Management sent us some sweet treats to apologize and we were happy again. All in all a great cruise and I am doing this ship again in October on the Mexican Riviera. Read Less
Sail Date July 2019
From check-in to disembarking, everything was awesome. Check-in and embarkation was so smooth. Everyone we encountered was so friendly. Exploring the ship before setting sail was really a great experience. Every part of the ship was ... Read More
From check-in to disembarking, everything was awesome. Check-in and embarkation was so smooth. Everyone we encountered was so friendly. Exploring the ship before setting sail was really a great experience. Every part of the ship was clean, and looked brand new. We got to check out restaurants, bars, the pools & spas, laser tag and the race track before it got crazy busy. Our cabin (11116 Balcony) was just perfect. We had plenty of room, it was very clean, had plenty of storage and we really enjoyed the balcony. Our room steward (Romy Delfina) was so sweet and took care of us like we were the only people onboard. One of our suitcases was misplaced, and Romy took it upon himself to track it down and get it to us very quickly. We had breakfast in the Garden Cafe 5 out of the 7 mornings. The selection and quality of the food was unbelievable. The mornings that we got into port early, we ordered room service. The extra $7.95 was worth it to be able to get a good/fast breakfast in before our day at port. We had ate at Savor twice and it was out of this world good, and service was impecable. With our dinner plan we also ate at Cagney's, Los Lobos and Q. All were delicious and again, service was impecable. My only complaints would be the extra fee for laser tag and the race track. I felt that after how much we (and everyone else) had paid for this cruise, the least Norweigian could do is make these items complementary. We saw a few shows (Jersey Boys, Prohabition, and the Beatles cover band) all were top notch. The comedy shows were hit and miss. The ports (excluding Victoria BC) were awesome. So much to see, tons of excursions to choose from, and lots to do. In Juneau we did the Mendenhall Glacier/Salmon Bake. It was awesome, and the Salmon Bake was delicious. The only downfall was the time at Mendenhall was way too short. We literally had to hoof it to get back to the bus on time. In Skagway, we did the train ride. On the way up we were on the bus. Our bus driver (Candace) was awesome and had so much info to share with us. The train ride back down, not so awesome. Partly due to other riders. It was very long and not very comfortable. The scenery was beautiful, but I don't know if it's something i would do again. In Ketchikan, we did the duckboat. It was ok. We didn't have enough time after to explore the town or shop. So it hindsight, i wish we had just explored the town on our own. Victoria BC was a joke. We were held on the ship until 9:30 which left us approx. 1.5 hours to explore. We walked down to the waterfront just in time for all of the shops/restaurants to be closing. We would have been better off just staying on the ship. Disembarkation was very easy. We chose to use Port Valet and it really made getting off the ship and getting to the airport super simple. Read Less
Sail Date July 2019
We chose the Bliss because it was built for Alaska Cruising. It was a fantastic voyage in every way. Although no cruise/ship is perfect, the Bliss did not disappoint. We booked an M6 Mini Suite w/ large balcony on deck 8/ forward. It waa a ... Read More
We chose the Bliss because it was built for Alaska Cruising. It was a fantastic voyage in every way. Although no cruise/ship is perfect, the Bliss did not disappoint. We booked an M6 Mini Suite w/ large balcony on deck 8/ forward. It waa a great location as everything we wanted was very close by. Dining was Awesome. We had the 3 specialty dining package included, and went to Cagney’s, LaCuccina and Texas Smokehouse ( all were great) we also dined in The Manhattan, Savor and Taste dining rooms ( also great) We loved going to the Local for lunch pretty much every day. Entertainment was also very good. Our favorites were Jersey Boys, the Beatles and the Comedy Club. Siglo was the Awesome House band. Silas our cruise director and JoJo ( his assistant) were Awesome as well. Overall a great cruise experience, and nothing negative to say Read Less
Sail Date July 2019
The Bliss is a beautiful ship- immaculately clean and well maintained! The crew is extremely helpful and friendly- they are the ones that really make the whole experience. The dining options were varied and top notch, we especially enjoyed ... Read More
The Bliss is a beautiful ship- immaculately clean and well maintained! The crew is extremely helpful and friendly- they are the ones that really make the whole experience. The dining options were varied and top notch, we especially enjoyed Savor, the buffet, and Q Texas Barbecue. Cagney's Steakhouse and Food Republic were so-so, in our opinion. The 7-day Alaska itinerary is awesome, our favorite port of call was Skagway and sailing through Glacier Bay was amazing. If you are a National Parks Passport nerd like myself, don't forget to take yours on this trip- there are park rangers that come aboard the Bliss to stamp your parks passport for Glacier Bay and narrate the tour. Don't miss the White Pass Railway in Skagway- the tour is definitely worth the money and the views are breathtaking. We were seated on the caboose- try to sit there if you can- it is great for taking photos because you have an unobstructed view when standing on the back platform. Take your camera! The Mendenhall Glacier and whale watching tour in Juneau sponsored by Alaska Tales was also well worth the money. Hannah was an excellent tour guide and Luke was a great captain. The hovercraft tour in Ketchikan was also a really unique experience- I am not sure how much wildlife we saw- really only some seals and eagles, but the experience of traveling on a hovercraft and seeing firsthand how it works is really the coolest part. Carter was an excellent tour guide on the hovercraft. The biggest disappointment of our trip was the stop in Victoria, BC. The ship was almost an hour late in getting cleared by Canadian customs and we had booked the Butchart Gardens Express tour. By the time the charter bus drove the 35-40 minutes each way to the gardens, we really only had about 75 minutes there to explore a 55 acre area. It was very frustrating. Since this was a night time tour, only the footpaths of the gardens were illuminated, so it was very discouraging because you had a feeling the whole time that you were missing so much that would have been apparent during the daylight hours. It cost the three of us in our party $335 to go on the Butchart Express Tour- definitely a rip off for 75 minutes of not being able to see that much. The Victoria stop was the weakest part of the trip itinerary- either Norwegian needs to allow for more time in Victoria or they need to stop doing the Butchart tour- there is just not enough time to transport passengers 35 minutes each way and then have enough time to even see anything once you are there. Since this was our last port of call, it left the trip on a sour note. Jersey Boys was an excellent show- I have seen the Broadway production of this and I think that the Bliss did a wonderful job of adapting this to a smaller stage. The actors/actresses were top notch. Great job! Read Less
Sail Date July 2019
Embarkartion was a quick process. We boarded much faster then I thought it might be. We had plenty of time to explore the ship before we were allowed in staterooms. Staterooms ere comfortable, clean and well appointed. The dining ... Read More
Embarkartion was a quick process. We boarded much faster then I thought it might be. We had plenty of time to explore the ship before we were allowed in staterooms. Staterooms ere comfortable, clean and well appointed. The dining experiences were wonderful! The Garden Cafe' had a plethora of food choices- many cultures, flavors, and tastes represented. The other restaurants were a pleasant experience good selection of foods each day and night. Performance entertainment choices were varied with something for most adults to chose from. Plenty of activities for all ages, abilities, and preferences. Port excursions were interesting but overpriced, but enjoyable and offered new experiences for cruisers. The day in Glacier Bay National Park was the icing on the cake! The National Park Rangers were fabulous guides for the day. They gave interesting and accurate information- something for every age level. The staff made the trip! First class service, exceptionally friendly, unqualified level of professionalism. From their warm welcomes to the sad farewells, we were made to feel like family. Everyday- at every meal, at every activity, at every location, service was top notch. Yet with a ship this size, with a group of ,000 cruisers, and with a staff of 1,700 we never felt crowded or overwhelmed- except at the first port of call, Juneau. There was a crush of people eager to get out enjoy our first Alaska city experience. Who can blame us! It was worth the wait. Read Less
Sail Date July 2019
Just off the Bliss on 7/21 and had a great time. It was me, my wife and son who turned 17 on the cruise. We’ve cruised NCL, RCCL and Disney in the past. Overall, we loved our cabin, the ship, the crew, the food and ports. Really ... Read More
Just off the Bliss on 7/21 and had a great time. It was me, my wife and son who turned 17 on the cruise. We’ve cruised NCL, RCCL and Disney in the past. Overall, we loved our cabin, the ship, the crew, the food and ports. Really don’t have any complaints and any hiccups were handled to our satisfaction. Here are the day-to-day details (sorry for typos in advance)… We flew in the night before and stayed at the Edgewater Hotel next to the cruise terminal. We used Aces Town Car Services from the airport to the hotel. They were on time, courteous and the price was very competitive. Great customer service all the way around. We didn’t get to the hotel until about 9:45pm, checked in and headed to the lounge for some food. We enjoyed the food and drink, but it was a bit expensive as we expected. The room was cozy with two double beds but worked fine for a good night’s sleep. On embarkation day, we had brunch at the Six Seven Restaurant at the hotel. Great selection of food and really good service. My son mentioned this was his “birthday week” so our server brought him a special desert…nice touch. After brunch we checkout and walked to the cruise terminal which is literally next door to the hotel. Just a few minutes’ walk. We dropped out bags and headed to the check in line. My son has special needs so we had made arrangements ahead of time for a less crowded check-in experience. I’ll share the details. We were told to use the security line marked “Haven/VIP” because the line was shorter. Since we arrived at about 10:15am all the lines were shorter so it really didn’t matter. We then proceeded upstairs to the “quiet” check in area. It was actually a bit loud, crowded and chaotic but there were plenty of chairs until they call your party to the check in desk. After about 10 or 15 minutes we were called up and check in. Very quick and efficient. We were told to head to the ship but instead entered a room that was packed and standing room only. This didn’t look good. There was an employee right there and I asked her if there was somewhere less crazy to wait and she pointed behind her and told us that was the door to the ship and she was going to open it in two minutes and we could be the first through. Sure enough, two minutes later we were walked up the ramp to the ship. There we were, on board the beautiful Bliss. It was surreal because there was no one else on the ship (I’m assuming the Haven passengers had boarded and where up in the Haven). We went to make go kart reservations in the Social (I think) and then to Teppanyaki to adjust some dining reservations. Just like that we were ready to cruise! We just had brunch so we decided to explore the ship for a while before eating again. We really loved the ship. Everything was clean and new, well laid out and easy to navigate. After our walkabout, we headed to the Local for lunch. Food and service were good. I told my wife we needed to check out the spa. We were given a tour and sold on just about every kind of “treatment” you could imagine, from acupuncture, to massage to hair loss treatments. No thank you. I just wanted to see the Thermal Suite. After we checked that out, our tour guide tried to sell us Thermal Suite passes. I told her no need because, surprise, I had already purchased one for my wife! She visited there just about every day and really enjoyed it. By then the cabins were ready to we headed to our Mini-Suite with Large Balcony – 8126. I was tempted to bid on an upgrade to the Haven in the month leading up to the cruise but am so glad I didn’t. The location was perfect for us. We were steps away from the Waterfront, most specialty restaurant and plenty of bars. Most of the other things we needed to visit were just a deck or two down so no need for the elevators (which could get crowded, especially the forward ones). I’ve sailed the NCL Pride of America before and felt our cabin was claustrophobic. Not the case on the Bliss. While the cabin wasn’t huge, we never felt like were too cramped. We had enough storage for the three of us and the balcony was huge with two chairs, a table, and two loungers. The only downside was it wasn’t covered, and since it rained just about every day, we couldn’t use it as much as we would like. The bathroom was pretty big and the shower was very spacious. Our cabin steward was excellent and always had the room ready to go at the right times. I would take this cabin again in a heartbeat. We had dinner at Cagney’s that night and it was excellent, from the food to the service. My wife and I had the dining package for three meals but I didn’t buy one for my son. Looking at all the menus before the crews and estimating the cost I thought it would be a wash if I paid for his a la cart. That was a mistake. His tab at Cagney’s alone was about $60 so next time I will by him a dining package to match ours. It ended up working out in our favor any, but more on that later. Day two was at sea and we had booked a double go kart ride so I could drive my son around the track. I used to race karts a bit so this was a must do for me. First, we had breakfast in the main dining room (Taste or Savor) as we ended up doing most mornings. Plenty to eat and we always had excellent service. After the first day they remembered us which was nice. And, since my son told everyone it was his birthday week, he always got special treatment. In fact, it felt like the entire crew went out of their way to make sure he had a special cruise. On to the go karts and the experience was pretty disappointing. We were told to arrive about 15 minutes before our 9am reservation, which we did. By nine we were climbing into the kart and ready to hit the track. We would be the only ones on the track, which was actually goo, because the double karts are so wide I don’t think we could have passed anyone. We were told we would get four laps but actually only got three. So, after a few minutes (and about $15) we were done. I think we walked off at about 9:05. That was it? That was it. I wouldn’t do that again. Later we met my wife and had lunch at Food Republic. It continued the theme of good food and service on the ship. We tried a variety of small plates and like them all. I think our total at the end was about $60. We enjoyed the ship that afternoon and then headed for an early dinner at Teppanyaki because we had reservations for Havana at 7:30 that night. Our Teppanyaki reservation was at 5:15 and we were seated at the table by them. By 5:45 all the other tables had a chef but we did not. Since we had a show reservation my wife went to ask when we would get started. Finally, at 6:oo, we get our chef. We sat for 45 minutes with nothing. I though that was strange. Anyway, the chef was good and we enjoyed the food. My wife and I agreed that this was our least favorite meal on the ship. The good news was because of the delay, the didn’t charge us for our son’s meal, which was how not buying him a dining package ended up working out. I though that was excellent customer service. We didn’t ask for anything or make a fuss, they just took care of it. We really appreciated that. I’ve read mixed reviews of Havana but we really enjoyed it. Plot? Who cares? The singing and dancing were really good and we all liked the show. Plus, it wasn’t too long and drawn out. Some have commented the costumes were too skimpy. We live in Hawaii, and if you’ve been to a luau, the Havana costumes were no skimpier than that. Anyway, just our experience, YMMV. The next day we arrived in Juneau, which by far was out most disappointing day. I checked the weather forecast a week out and figured our float plane flight to Taku Glacier Lodge would be cancelled. NCL left us a voicemail in our cabin the day before saying all excursions involving flights were subject to cancellation (of course) BUT they wouldn’t tell us until we were off the ship at and at the meeting point. So, if we’re cancelled, we have little time to find something else to do. I woke up, look out the window, and it was foggy and rainy. No way we were going to fly. However, we had to get off the ship, walk to the meeting point, give the bus driver our tickets, sit on the bus for five minutes only to have the bus driver get back on the bus and tell us we were cancelled. NCL could have been more proactive here to give us better rescheduling options. I hopped off the bus and started to ask around trying to find the one NCL rep that could actually help us find something else. Finally found her. We were scheduled for a salmon bake at Taku Lodge, and my son really loves salmon, so we found another option. We had some time to kill so we walked in the rain into town, had some snack and drinks, and walked back. We didn’t really enjoy Juneau too much. Took the bus to the salmon bake and they did a great job. We all had plenty to eat, and I especially enjoyed their chowder. Our van driver back to the ship grew up where we now live in Hawaii…small world! The next day we had an early, and long, day in Skagway. I think we had breakfast at the buffet that morning and I didn’t like it at all. Two many people and too crazy. I felt like I was always getting bumped into. I’d much rather sit down and be served…just more my speed. We did the excursion where you take a bus to Carcross in Canada and then the White Pass Railway back to Skagway. I love trains and had done this excursion about 30 years ago. The bus ride was really loooooong but the scenery was beautiful. Carcross was our lunch stop and was disappointing. They had the restaurant for lunch, a museum and petting zoo. It was just us and about a thousand of our closest friends. My wife and son really wanted to see a sled dog puppy and got there wish. The train ride was as spectacular as I remembered it, although the rain and clouds made it a bit less scenic. It was such a long, long day that we headed straight back to the ship and didn’t bother walking around Skagway. Next time I’ll pick a shorter excursion and explore the town. We had dinner at Taste or Savor and it was a good as always. The next day, Glacier Bay, was a highlight (as you can imagine). We woke up early so we could be one of the first on the bow when they opened it up. It was a little after 8am when they did and we got a spot right on the rail. It was so cold!! On the way to the first glacier I saw two pods or Orca, a humpback whale, a whale I couldn’t identify, and plenty of otters and puffins. I was really cool. By the time we got to the first glacier the bow was a madhouse, just a crush of people. I realized our balcony was about 50 feet away on the same deck, so why are we with all these folks? We headed back to the cabin and had the same spectacular view all too ourselves. I mentioned we were right near the Waterfront as well, so for the rest of Glacier Bay, we headed there any walked from one side of the ship to the other to catch the best view. It was busy but not crowded at all…and they have bars! Dinner that night was at Q. The portions were so big and the food was good BBQ. They really do a good job with the four types of sauces. Next up Ketchikan, which ended up being our favorite port. I thought our son would enjoy the Great Alaskan Lumberjack Show so I booked it on my own. We got off the ship early and made the short walk to the show. We were so early that we needed to kill some time and headed to Creek Street. We were the only ones there (nothing was open) which was fine because we avoided the cruise ship crush of people. Back to the lumberjack show and we had so much fun. Yes it was cheesy but in a good way. And the things those guys can do with saws, axes and logs. Wow! We all loved it and I’d see it again. Next was lunch next door at The Alaska Fish House. Really good fish and chips. We did some shopping and then I had the Ketchikan Historic Walking Tour app on my phone, so we decided to give it a try. It was so interesting. We didn’t have time to get through the while thing, but really saw and learned a lot. Plus, found a spot on the creek where salmon were swimming upstream. Really need to see. Great day in Ketchikan. Another great dinner at Taste/Savor and then off to Jersey Boys. It was another great show and we all loved it. All the performers were so talented. Yes, they say a lot of ‘bad words’ but nothing my son hasn’t heard from me while watching football. Victoria is that short, late night port stop. I had booked a carriage ride with Tally-Ho Carriage Tours. Before that we spent our last day on the ship hanging out and packing. We had dinner that night at Los Lobos. The Mexican food was pretty good, I have to say. Really enjoyed the tableside guacamole. This is where we had the worst service of the trip, very slow and forgetful server but we had time. It was warm enough that we were able to sit outside on the Waterfront which was awesome. Great views of Mt. baker and the city as we ate dinner. I wish we would have had dinner outside more often, it’s a spectacular setting. We got off the ship and walked about 30 minutes to the carriage ride meeting point. Took about a 50-minute scenic trip about the city, very pleasant. They were able to drop us off at the port so we didn’t have to worry about the 30 minute walk back. Appreciated that. It was late, so we had a could of farewell drinks and then off to bed. Early debarkation in the morning. We had signed up for the Port Valet service where they check you in for your flight home and take your bags to the airport for you. The night before they had delivered out boarding passes and bag tags to our cabin. We put the tags on the bags and had them out by 11pm. That morning in Seattle, we got to Taste/Savor at 6:30am, right when they opened for breakfast. I was surprised because it wasn’t crowded at all. For Port Valet, they ask you be off the ship by 8am. The ship cleared at a about 7:15, and we finished breakfast just after 7:30. We had assisted debarkation and met the access staff at the internet café. We waited a few minutes and they escorted us off the ship at the uncrowded rear gangway just before 8am. We merged into a long line with the forward gangway passengers and I thought this might take a while, but the line kept moving at walking pace. We should the customs officers our passports and that was that. Cruise over! Our flight wasn’t until 5:30pm, so I booked a Pike Place food tour with Savor Seattle Food Tours. This was outstanding. It ran from 10am to noon and we hit about eight locations in the market. We tried everything from Greek yogurt, to cheese, to chowder, to donuts, to cherries, to crab cakes and more. Some locations at 45-minute waits for their food but we got to cut the line. Everything was so, so good and we learned about the history of the market. We had planned on eating lunch after the tour but were way too full. Instead we did a little shopping at stopped at a ginger beer bar. Then it was off to the airport. Of course, we didn’t have to check in or check out bags and there was no line at security. Had some dinner and boarded the flight. When we arrived home, our backs were there too. I highly recommend the free Port Valet service if you qualify. Some notes… We did spend a bit of time in the Observation Lounge and it’s a beautiful space. Great for Alaska, of course. It was usually crowded but we tended to go later in the evening and were able to find seating. Have a bar and (usually) some small bites was great. We saw the Beatles tribute band twice. Once in the Cavern Club (get there 45 minutes early) and once in the main theater. They played different sets and were really good. Also enjoyed the band Siglo many times, the piano duet, and the solo piano player. All were great to listen to over drinks. Never tried the pool or slides…way too cold for me. But, there were die hards out there having a great time. It was fun to watch people get stuck on the looping slide! Read Less
Sail Date July 2019
Seattle to/from fit our travel plans best. We spent a couple days prior visiting Seattle. Embarkation was easy. The (experienced cruisers with Carnival) couple that joined us said they had never had it that easy. Ship was clean and ... Read More
Seattle to/from fit our travel plans best. We spent a couple days prior visiting Seattle. Embarkation was easy. The (experienced cruisers with Carnival) couple that joined us said they had never had it that easy. Ship was clean and full of activities. Crew was magnificent. Dining food and experience was wonderful. Entertainment was Great! Ports were fascinating. A couple of the excursions were not really as they were marketed, but would have done it again. Looking for a 4-5 day cruise in Caribbean, (NCL agent) was my first call. Only because of a very limited number of choices for me (duration, time frame, location), may need to go to Carnival for this trip with my two kids. Will return to NCL. The worst experience was two dis embarkations. I will label the first ordinary because of the amount of people getting off the ship in Juneau. No problem really. Although, the final port/day exit was crazy. I was part of the airport deal where the ship takes our bags all the way to the airport, to the plane, to my destination. They called down my group as well as those carrying their own bags off the boat. Then we find out the local agency had not yet cleared the boat. The delay was an hour. During that hour the floor we met on filled, elevators could not empty to the floor (they were all full as well), then he worst happened - the ship called down more groups before we started clearing out. This made for a very unpleasant experience. Except for this I would rank this with one of my top vacations ever. Our excursions were managed well by the cruiseline, all tickets were correct, billing accurate, etc. We scheduled 3 excursions: - Whale Watching with Orca Point Lodge in Junea, give it a B. Lodge was not what I expected, dinner was rushed. - Mushing, Sled Dogs in Skagway, give it a A+++++. Loved the dogs, the guide, the entire experience. - WhitePass Train in Skagway, give it a B+, the ride was hot and cramped. Wonderful scenery and history. Jersey Boys show was a highlight on the cruise. We ate at Q, Cagneys and Los Lobos. All were clean, great service. Los Lobos food was standard, the rest was top shelf! We also ate a lot at the Garden Cafe (buffet) and a few times at Taste (Main Dining). Garden Cafe was clean, easy, not too crowded, always found a seat, good food choices. Taste was great, needed a little more change from day to day in the menu but food and service was great! Observation deck was great, but very crowded, we would go to the Garden Cafe and eat near the front where we benefited from the same floor to ceiling windows as the observation deck. I will use NCL again. May go to Alaska again on NCL. Just hope the cruise options are available. Read Less
Sail Date July 2019
This was our first cruise to Alaska and our 10th cruise with Norwegian. We had 2 other couples that went with us on this Alaska cruise. Our journey started with us arriving in Seattle the day before the cruise. We stayed at the Embassy ... Read More
This was our first cruise to Alaska and our 10th cruise with Norwegian. We had 2 other couples that went with us on this Alaska cruise. Our journey started with us arriving in Seattle the day before the cruise. We stayed at the Embassy Suites downtown Bellevue and had a great evening. We took a shuttle to the Port of Seattle and was ready to go. Embarkation was a breeze no problems at all. We got on the ship and went to the Garden Café for lunch while our room was getting ready. Lunch was great the employees of Norwegian were very friendly and always had a smile on their face. We walked around the ship with our map to make sure we knew where most of the places were located on the ship. The Observation Lounge on the 15th floor was to die for. It was spacious, had food, a bar, and the view was magnificent. Lots of chairs to lounge around and relax and meet a lot of people. Just before the boat was to leave we by to see if our cabin was ready. We stayed in a spa mini suite on the 15th floor. Wow our room was spacious with a balcony and our bathroom had a spacious shower with power jets that so soothing to take a shower everyday. The sink in the bathroom was long with 2 jets. The closet space was ample for the 2 of us. We had access to the spa everyday and boy did we use it. With the purchase of the spa mini suite the thermal spa was complimentary to us. The spa was a class act. we had use of the Salt room, Snow room, the whirlpool which is large. We enjoyed just laying on the warm chairs and take a nap and relax. The dining and food was so great we had a 4 meal speciality dining package. Our best restaurants were Cagneys, Teppanyaki, Le Bistro, Los Lobos and Ocean Blue. Ocean Blue food was so good and the service in all the restaurants listed were top notched. We also did Taste and Savor for lunch and breakfast. They were a hidden secret for lunch. The food was so good and also the service was excellent. We also had the drink package so we stop at most of the bars. The best ones were the Atrium Bar, The Local Bar, The district Brew House. We also attended 2 shows Havana and Jersey Boys. Loved the dancing and costumes in both shows. The comedy show that we did attend was okay .We loved the casino and was there every night playing our penny machines. Alaska is a beautiful place. The weather was beautiful. First stop Juneau. We did the excursion whale watching. We loved it. It was 4 hours . We saw a mother whale with her baby whale what a beautiful picture to see. The people that took us out on the boat were very friendly and happy. This was a great tour. On our way back to the boat we saw trees with bald eagles just hanging on the limbs and on light posts. The weather was in the 70 very warm. Next stop Skagway. We did the White Pass Train which took us all up in the mountains and glaciers. What a beautiful sight. We crossed over in Canada for a little bit. We took a lot of pictures. Then when we came back to the boat went in and ate at Alaska King Crabs legs &Fresh Halibut fish and chips which was right on the dock by the cruise ships. The King Crab legs were sweet and taste delicious. The best I have eaten in a long time. The next day was cruising the Glacier. It was cold but what a beautiful sight. We saw lots of ice glaciers. Took a lot of pictures. Then we did Ketchikan. We did not do a tour but walked of the boat to walk around it was raining so we had to wear a raincoat. The mountains was still beautiful even though it rained. Our last stop was Victoria Canada. There was not much to see here since we got there at night 8.00pm. So we just walk and got back on the boat. The Bliss is a beautiful ship and so much to do that we will have to go back to Alaska to continue seeing all the beauty of mother nature. We would do the Alaska cruise again and on Norwegian Ship. The food , our stateroom, the employees all the activities to do made our trip a TRIP of a lifetime.!!! I forgot the gym We did exercise several days at the gym. State of the art equipment. This trip was worth the money. Read Less
Sail Date July 2019
We had a great time on our Alaskan Cruise aboard the Bliss! The cabin had a balcony (which we used often) and the ship was wonderful. The crew was friendly and efficient. The restaurants had delicious food, and the bartenders were very ... Read More
We had a great time on our Alaskan Cruise aboard the Bliss! The cabin had a balcony (which we used often) and the ship was wonderful. The crew was friendly and efficient. The restaurants had delicious food, and the bartenders were very attentive. We ate at both the complimentary restaurants and three of the specialty restaurants. Our favorite specialty restaurant was Cagney’s. The complimentary restaurants we ate at the most were The Local, Taste, and Savor. My husband and I met some great people and we participated in some of the activities offered. We attended Beatle Mania, Jersey Boys, and the comedy show. All three were very entertaining! We had excursions at Juneau and Skagway. Both excursions were worth the time and money spent. At Ketchikan we did not have an excursion, so we enjoyed our stroll around town. At Victoria, BC, we stayed on the ship and enjoyed a leisurely dinner and chatting with new friends. We would definitely do this cruise again! Read Less
Sail Date June 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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