112 Norwegian Bliss Cruise Reviews

Alaska was awesome.... too many misbehaved kids one was right next to our room and had a fit all night every night. Food was gross compared to our cruise to the Caribbean a year before. Lastly there were too many people per activity got ... Read More
Alaska was awesome.... too many misbehaved kids one was right next to our room and had a fit all night every night. Food was gross compared to our cruise to the Caribbean a year before. Lastly there were too many people per activity got to go cart once and laser tag once and had to fight for a spot.getting off the boat and going on excursions was the only saving grace. The staff on the ship varried some were great people and were accommodating others you could tell hated their job and gave you the impression that you were a burden. The majority made you feel burdensome especially when it concerned the buffet. There definitely needs a larger dining area as often times there was standing room only and you had to eat standing. Indians must have complained as there was Indian food every meal while the buffet seldom ever had good old comfort food which the majority of Americans would enjoy..... Read Less
Sail Date June 2018
We went on the Bliss for my sisters birthday. We originally booked the Pearl and then the dates for the Bliss were released and we decided to change. BIG MISTAKE!! NCL prides themselves on Free Style Cruising. Well this boat is anything ... Read More
We went on the Bliss for my sisters birthday. We originally booked the Pearl and then the dates for the Bliss were released and we decided to change. BIG MISTAKE!! NCL prides themselves on Free Style Cruising. Well this boat is anything but. This is our 6th NCL cruise. We have been on many different ships including the Epic and the Bliss is a waste of money. You have to make reservations for everything! Within the first hour of the cruise everything from the laser tag to restaurants had no more reservations left. Luckily we reserved the laser tag and go karts before the drill that morning. ON the day we were supposed to play laser tag the person in charge wouldnt let my son (6 years old) play because he was wearing Crocs. So I ran to the other end of the ship to get him a pair of my shoes to wear and noted they let 2 girls go in wearing flip flops (We have photos to prove they let the girls go in). When we said something about it we were told we had to wait 15 more minutes for the next group to go in. We left and went to customer service where a supervisor came down to talk with us and nothing was done besides credit us back for the laser tag we didnt get to enjoy. Then the day we had go kart reservations I called customer service and asked about closed toed shoes and Crocs and was told as long as it is closed toed it is fine. So we get all the way up there and are told my son cant go on with Crocs. We go to customer service again complain and the same guy comes out talks to my husband this time and cant tell us why he cant wear Crocs. In the end we ended up spending over 3 hours at customer service, missed 2 shows we planned on going to while having to deal with this and an upset 6 year old. He did get to go on the go karts but they couldnt book him during a time that he could drive himself he had to go in the double one. The crew on this ship is rude and when it is brought up to the supervisors nothing is done to make things right. They make up rules that are not posted anywhere but bend the rules for others. Bigger is not always better. We should have went on the Pearl! Dont waste your money on this ship! Read Less
Sail Date June 2018
Hi, This was my 4th Alaskan cruise. As always Alaska is one of the most beautiful destinations I have ever visited I strongly encourage everyone to visit this awesome landscape. So with that being said,The Bliss is a new and ... Read More
Hi, This was my 4th Alaskan cruise. As always Alaska is one of the most beautiful destinations I have ever visited I strongly encourage everyone to visit this awesome landscape. So with that being said,The Bliss is a new and Beautiful ship. The service was good. It was very easy to embark and disembark at every port. Unfortunately, the ship is very crowded. It is very difficult to get an elevator. The Garden Cafe was always crowded and always difficult to find a seat. The restaurant offerings were standard. There is no longer a lobster night, and with this being an Alaskan cruise I would have hoped there were more seafood offerings. The food was average at best. Nothing stood out, even in the specialty restaurant we tried. The Observation Lounge is beautiful. There is a wonderful bar at the front of the ship. The views are breathing. There is also a light buffet in the lounge as well. You will be lucky to find a chair or sofa to enjoy the views. Guests "claim" their territory on the ship. I witnessed people sleeping for hours on a chaise lounge. So, in a nutshell, Alaska is AWESOME! The Bliss, not so much. When going to Alaska book a smaller ship. Read Less
Sail Date June 2018
This is just a quick recap of our recent cruise on the NCL Bliss. I’ll preface this by stating my wife and I are partial to NCL. Out of our 13 cruises, 11 have been with NCL and two with another cruise line. We just prefer the NCL brand. ... Read More
This is just a quick recap of our recent cruise on the NCL Bliss. I’ll preface this by stating my wife and I are partial to NCL. Out of our 13 cruises, 11 have been with NCL and two with another cruise line. We just prefer the NCL brand. With that being said I am not looking to debating or getting into arguments over who does what better or worse. I just felt the need to do a quick review on what our experiences were on the ship. This is geared more towards the ship and her amenities not the cruise overall. I am typing this through one time and not proof reading so English majors, lay off.  We left on June 9th for a seven day to Alaska. Embarkation / De-embarkation The embarkation had me a little worried with so many people, 4,000+, trying to get on the ship and this would be the first weekend that embarkation and debarkation would be taking place for the terminal team. We got there around noon and the crowds were still relatively small. Overall, things went without a hitch. It felt no different from getting on any other cruise out of Seattle and I would say from the moment we dropped off our bags for check-in to getting on the ship was no more than an hour. We did not have a Haven category so we did not get to skip much of the line. We are Latitudes members so it shaved off maybe 10 minutes of waiting. Getting off the ship was a breeze. We always take our own bags and after a quick last meal, we went to our room and were out of the terminal in less than 15 minutes. Overall, NCL and the terminal team did a great job having everything prepped and ready to make life as easy as possible with so many people. Navigating the Ship The Bliss is laid out well. For the most part the ship is easy to get around and there are a few areas that are congested ship. I will dive into that a little deeper later on. The elevators can be a pain. There are two main sets. One at the aft and one forward. This for us was not bad because we could use the stairs but for people in wheel chairs or carts this presented a challenge. I lost count of how many times people would cut them off to take the elevator and these people would have to wait for the next set to arrive and hopefully not be taken advantage off. That of course is not a ship issue but a people issue. Our biggest complaint if any was that the elevators face each other. Since they face each other people would hit the buttons on both sides, wait for one set to arrive, and get on to go where they wanted to go. This means elevators would routinely stop on floor and not have anyone to pick up. In the grand scheme of things, this is not a huge deal but would be annoying at times. There are plenty of stairs to use but NCL did an absolute horrible job with their picture areas. They use a main set of stairs by the casino and an entry way towards the shops. This would either backlog people trying to move or interrupt a family trying to get portraits done. It just made for an awkward scene for both sides. Other than those areas once, you find your bearings the ship is easy to navigate. Food The food was pretty standard with NCL. It’s not a five star at the MDR or buffet but for my wife and I we never had really any qualms about their food. Some things you like some things you don’t. One gripe we did have is that we like to look at the MDR menu and then decide if we wanted to eat there or at a specialty. You do not have that option on the Bliss. If you did not book a specialty at least a couple days before, you were not getting in unless someone cancelled. The buffet is large and we had no issues with seating which tends to be an issue on some other ships. They had their standard meals and during the cruise would switch up some of the meals. The Manhattan room had horrible service and we heard this chatter throughout the cruise from a lot of people. This is the largest MDR and we sat for about 30 minutes to get our order, another 15 minutes for appetizers, main course was quickly served after that, and dessert was at least 30 minutes. The other two free options Savor and Taste had great service and minimal waiting. We ate at a couple of the Specialty restaurants. Le Bistro was on point as always, Los Lobos was good, Ocean Blue, which is their seafood options, was amazing. If I had any complaints, it would be the price and Ocean Blue. I understand there is an added cost for better food but my wife and I ate a normal meal without dessert and our bill was $90. From my view I would see spending that a seafood restaurant on shore but for a cruise where you have already paid a fare I would expect to pay $20 - $25 a person for a normal meal at a specialty restaurant. We had read the menu beforehand and knew what we were getting into. We ate there a second night as well so the price point was not something that turned us off. Entrainment I hate to say it but NCL dropped the ball on this one in a major way. The way the theater is set up is a joke. They have enough room for maybe 1,000 people. Therefore, you absolutely must make reservations to catch an early show. The theater was only used for a handful of shows but used the rest of the ship for other activities. This is where the congestion came to play. Shows like deal or no deal or other of their large shows were done in the atrium. There is seating for maybe 200 people in there. This would cause the areas to clog up with people unless you got there 30 minutes to an hour early. A lot of people were left standing. Many of the other ships have rooms like the Spinnaker where they could seat more people and do their group activities but the Bliss did not have this option. There were no other headliners using the theater during the cruise, not even a production show put on by NCL. The comedians on board were horrible. Their material was bleak at best and if I heard the MC say “That’s awesome” one more time I was going to throw something. They were D list at best and had very few laughs from anyone in the crowd. When we go on a cruise, we expect to be entertained. These three were so bad it was almost painful to watch them bomb on stage. You could literally hear a pin drop in the theater and one of the “comedians” even made a comment to that. I would say that at least 15% of the crowd left after each set and the last comedian had about half a theater to work with. Now I do not expect an A list comedian by any means but we do expect more than someone who sounds like they have only been doing comedy in their garage for two weeks. Jersey boys who is their main event was good. Nothing I would go see a second time and was a one and done for us. Part of the reason is there is nothing new to see since it is scripted. When NCL has juggling acts, comedy’s, etc… There is always something new to see because of audiences participation could change the dynamics of the show. There were no other acts other than a quick Beatles band in the theater and that was a huge let down. The Beatles bad was great but they have them in the Cavern which holds about 50 – 75 people comfortably and there was around 100 of us crammed in there and numerous others that opened the door, saw the crowd, and then left. For the first time on an NCL cruise, my wife and I did not know what we could do for most of our time on the ship. It was either eat or go to the casino because you needed either to be at the one place an hour early or have a reservation. The Bliss perfected the art of nickel and diming you without throwing it in your face. By that, I mean if you were not able to make a reservation or get a place to sit/stand then your other option was to hit the casino or do an activity that costs money, which always seemed to have room for extra guests. Ironic? Go-karts and laser tag were actually a lot of fun but you need to book early. Overall We enjoyed our cruise but NCL lost this one. We were on the inaugural cruise on the Pearl and those first two years on that ship were highlights of our cruising with NCL. The CD Simon was amazing and the performances and acts on board were top notch. That was what we expected and the Bliss did not come remotely close to that or any other cruise we have been on with NCL. NCL proved bigger is not always better. Having to make reservations for everything and planning stuff out is not what NCL’s name has been over the past decade. When you are on vacation, we should not feel rushed or have to cut things short simply because we need to go grab a chair just in order to have a place to sit for the next activity. It felt like NCL has this fancy car with all the bells and whistles but did not know how to drive it. NCL’s motto of “You’re free to do whatever!” Needs to be changed to “You’re free to do whatever as long as you make reservations or show up an hour early.” Will be go on NCL again? Of course but it will not be on the Bliss. Sorry if my thoughts are muddled but typing this out on my phone was not the easiest.  Any questions by all means ask. Read Less
Sail Date June 2018
Wanted my grandchildren to see Alaska and we were excited to see the new ship Bliss. Seattle is a nightmare port to leave from too much construction and street closures. We had a mini suite that had NO drawers or enough room to store ... Read More
Wanted my grandchildren to see Alaska and we were excited to see the new ship Bliss. Seattle is a nightmare port to leave from too much construction and street closures. We had a mini suite that had NO drawers or enough room to store clothes for 4 people. It was clean and new but way to small. Food was great the Garden Cafe was awesome huge but we were always looking for a table to sit. All the restaurants were wonderful and specialty restaurants you could wait a bit and would sit you. Loved the casino the smoking portion was enclosed so it didn’t bother us non smokers. They had $10 tables so it wasn’t too bad nice dealers. The kids had a hard time getting on the laser tag and go carts they booked up fast and there is a charge for it! Teen club was great. My biggest complaint was the last full day on Bliss! We were going to Victoria Canada on Friday so at 11:30 am EVERYTHING on the ship CLOSED! Yes no casino or shops or any services were available. We didn’t get to port until 4:30 so there was nothing to do it was horrible. No shows either! I will never go on this ship again and I cruise about 4 times a year since I live in Florida-its easy for me to go plus I receive lots of offers from the casino but this ship is not the best I will stick to Escape or Get a Way. I’m diamond plus with RCL so back to them Stay away from this cruise ship! Read Less
Sail Date June 2018
My girlfriend and I were excited to try out the brand new Norwegian Bliss. We each had previously been on 1 cruise with our families years ago but had never been together. We picked the Bliss for our Alaska cruise to try out all of the fun ... Read More
My girlfriend and I were excited to try out the brand new Norwegian Bliss. We each had previously been on 1 cruise with our families years ago but had never been together. We picked the Bliss for our Alaska cruise to try out all of the fun new options on a brand new ship. The ship was beautiful and well done, however, we ran into three major obstacles. The first was the food. We already had paid a significant chunk of change to board the ship, so we didn't really want to spend additional money on the up charge restaurants and figured the food would be very good in the main dining rooms anyways. Wow, were we disappointed. There were 3 main dining rooms, The Manhattan Room, Savor, and Taste. All 3 dining rooms served the same menu for each meal that day. When I had previously sailed on Norwegian they had different menus and options at each main dining room. On top of the poor selection, the food wasn't good. We found ourselves struggling to find a different entree each meal or one that was actually tasteful. One night we were limited to each order 3 appetizers because there were no new main meal options from the previous days and we already knew the available options weren't great. I would recommend the run of the mill Applebees dinner over the dinners served here. The second disappointment was with Norwegians "freestyle" cruising motto. Since we were on such a large ship, all the shows must be booked ahead of time. The first day there were long lines at every video board as all shows and specialty restaurants booked up. We were able to make it to each show due to some extra checking but I would warn that you aren't "freestyle" cruising. Instead you have to setup your own itinerary and you're not guaranteed to see the shows you want to go to. All the specialties dining areas were booked very quickly, luckily we didn't try to book one or we would have been disappointed. If you enjoy shows I would not recommend the Bliss, due to the size they only had 2 main performances, Jersey Boys and Havana (both were very good), and held them 2 nights each so that they could provide enough options for the majority of the ship to see the shows. We were used to seeing a new show each night on our previous cruising experiences. The trip was fun and we were happy we gave the new ship a try but I would not recommend it to others. Read Less
Sail Date June 2018
Wanted 2 of our grandchildren to have the Alaskan adventure. Chose the NCL -Bliss, because of the activities & new. Before I get into the negative, I would like to say it was a beautiful ship, food was very good, & staff was ... Read More
Wanted 2 of our grandchildren to have the Alaskan adventure. Chose the NCL -Bliss, because of the activities & new. Before I get into the negative, I would like to say it was a beautiful ship, food was very good, & staff was pleasant. I would also like to mention my husband & I have cruised a lot, (over 40 cruises, different cruise lines). We are Latitude Members (Silver) with NCL. (World travelers), so kinda know what I'm talking about. On the Latitude note-we received NOTHING, let me repeat NOTHING for this status, No invite to any parties, nor any extra perks Wine/or Champ. brought to our room. Very unhappy about this. Because my travel agent mention in her cabin instructions that the beds were to be put together, well, NCL didn't want to do that because my husband & I use different last names,(I was an Exec. for a Co.& chose NOT to change my name) & that there were children in the room. our 2 grandchildren & we've been married over 20 yrs). You must SIGN up for everything as soon as you step foot on the ship..if not, you won't do anything. The evening entertainment is first come. Specialty Dinners..I booked & PAID for in Feb. were filled up thru the cruise, so I spoke with the Sp. Dinner head person, & 2 hrs.later she gave me times & reserv. Everything cost $$ to do, this I knew, but things were filled up the 2nd morning of the cruise. nothing available. Before the cruise I had asked many questions, & the answers I received were different when on the ship. I have more to say, just ran out of room. Very Disappointed with NCL - Bliss. Read Less
Sail Date June 2018
The NCL Bliss is a gorgeous ship. The common areas, theater, bars, casinos, cabins, pool area, clubs, all of it are excellent. However, NCL has a lot of issues to work out. * Spa capacity to thermal suite is limited to 120 passengers ... Read More
The NCL Bliss is a gorgeous ship. The common areas, theater, bars, casinos, cabins, pool area, clubs, all of it are excellent. However, NCL has a lot of issues to work out. * Spa capacity to thermal suite is limited to 120 passengers required to buy one week passes, which are sold out pretty much by the time the ship pushes off the dock. That means less than 3% of passengers can get access to the sauna, steam room, cold room, salt room, etc etc. * The Garden Cafe (ship buffet) on deck 16 was commonly out of seating. * The fitness center only had 18 yoga slots, which also required a full cruise pass of 3 sessions. Otherwise you would have to go on the stand by list. * We could not get into the shows we wanted to see (Happy Hour Prohibition / Beatles Live). Happy Hour Prohibition was sold out before 1:30 PM (before the ship pushed off the dock) and the Beatles Live in the Cavern was always filled to capacity. * Many of the onboard activities were filled to capacity with hopelessly large groups of people waiting standby. * There were hardly any quiet areas on the ship. The ship's library was by far the worst one I've ever been in and was an outlier on the quality of other areas on the ship. * We had a long blonde hair baked into a roll in our meal at Ocean Blue. The staff did what they could, but it cast a pall over the meal to say the least. * In Juneau the ship had to dock away from downtown. This required thousands of passengers to be shuttled by bus, even many of those with planned activities to the city center. There simply wasn't enough buses/road capacity to do this efficiently. For the return trip by an hour before onboard time the line was so hopeless long throngs of passengers elected to walk back. Realistically, you only have 4 hours in Juneau if you use the provided shuttle - so be aware. * Elevators were frequently filled to capacity. We used the stairs mainly but for disabled passengers, the elderly and those with luggage it caused a lot of issues. Pro-tip - go to midship elevators, they were generally better. On return from shore excursions walk up to deck 5, go to the opposite end of the ship elevators - they will be a near express back to your deck. * We never heard our neighbors from our cabin, but this is the first cruise ship I've been on where I could hear the people walking in their cabin on deck 15 above us. Maybe someone heavy? Don't judge this for the whole ship as I can only speak for our cabin. * The first day guest services was utterly overwhelmed, both at the deck and on the phone. The staffing level wasn't appropriate. * We were lucky to get into our restaurants of choice for our meal package - but we heard from other guests they were not so lucky. Again, no capacity. Not a first time cruiser - so I know a lot of the tricks. Reserve as much as possible in advance (only 30% of seating for activities made available prior to the cruise). Don't walk, run to the reservation desks. Use the kiosks when available. We did all this to no avail. I don't know how NCL can fix some of these issues - but they have kinks to work out. As for tips on the ship: * Ocean Blue is amazing - best meal we had on the ship. Highly encourage you going there. Outstanding wine list * Portions at the restaurants we ate at, as well as the main dining room are human sized. One exception, portions at La Cucina are HUGE. Not a complaint, just a pro-tip, we both ordered salads as a starter and an appetizer to share at La Cucina and we could have shared one salad and not had the appetizer. * For dinner we would go to Manhattan outside of our meal plan. We were able to just walk up for dinner every time, it was quiet, excellent service, food and menu. If you don't want to wait or deal with crowds at the Garden Cafe it is a great choice and the service is impeccable. * The pool area was lightly used despite good weather and relatively warm conditions for Alaska. The pool deck could almost be called quiet most of the time. I never saw one person go down the slides! Pools are heated and vary in temp from 70 to 95 degrees. Don't be a wuss, use the pools! * On deck 8 you can do a walk on the outer deck around roughly 3/4 of the ship. It is actually less crowded than the single lane jogging track on deck 17. * There is a light breakfast and lunch in the Observation Deck on deck 15. Additionally you can get your meal at the Garden Cafe on deck 16, and walk down one flight of stairs. One of the nicest areas of the ship. * Margaritaville has free coffee/tea/etc. and danishes during breakfast in the AM. There is literally no one there, it is almost all outside (covered) with amazing views. If you don't want all you can eat bacon, or just want to sip a second cup of coffee a great place to go. * Only one bar (including for soft drinks) in the Garden Cafe - so if you have kids with the drink package be aware! * Even if you're not there for a romantic trip, book the Romance Package. It is a steal for $!69. For $169 you get a bottle of champagne a 6 huge chocolate covered strawberries at the start of the cruise. On the second day you get canapes delivered to your room. You get dinner at La Cucina with a bottle of wine with dinner (book it right away!!!!). You also get tea service on the day of your choice. Book tea service on Friday (last full day of cruise before Victoria). The tray of pastries, cookies, etc. is HUGE. You'll never finish it. We put a note to please keep on it and had it for our breakfast on Saturday AM, avoiding the crush of last day diners in the Garden Cafe. I simply took the pots provided and refilled with hot water and coffee. You also get an 8 X 10 photo with the package. When you add it all up, it is a great value. Oh, the tea service, could easily cover a family of 4. * Book everything you can before you get on the ship. If you can't it is best to divide and conquer. One go to dinner reservations and one go to the box office. For dinner have your days and times already planned if you want to go to the upscale restaurants. Cagneys, Le Bistro, and La Cucina will fill fast. There will be some relief when the weather gets warmer and outside seating becomes more accessible. Same with the box office, have your coordinated list. If you want to use the thermal suite in the spa be aware there are no day passes (regardless of the marketing material) you must buy for the whole week. If that isn't an issue RUN to the spa and buy your passes right away. * If you want a quiet place to talk or relax, the Deck 15 observation deck is likely better, further away from the bar. The library is serious weak sauce from a facilities stand point. * Really doesn't matter port or starboard side for view. You'll have it coming or going. Starboard is better heading north, port is better heading south. * In port your cell phone is going to be basically useless if you're in the ship. Too much metal. You'll need to be on deck or close to windows to make a cell call (meh, that's with all ships). * For activities or entertainment with no advanced reservations, show up early, think 20 to 30 minutes early. If you don't you most likely won't be able to participate. Read Less
Sail Date June 2018
Overall – Great Ship with average food and not very good service. The ports are good with excellent scenery that looks beautifully undisturbed. Embarkation/disembarkation –Embarkation was a total mess, took over an hour. There were ... Read More
Overall – Great Ship with average food and not very good service. The ports are good with excellent scenery that looks beautifully undisturbed. Embarkation/disembarkation –Embarkation was a total mess, took over an hour. There were a large number of foreign passport holders and each passport had to be hand carried by agent to ONE officer on a laptop checking each passport to verify American and Canadian VISAs. So almost all NCL check in agents stood in a line with passports in hand to verify VISAs while the check in counter had NO agents. NCL did not tell us what was going on we were told to wait our turn. Once we got to the counter, check in was a breeze. NCL definitely needs to improve that. In all ports getting off and back on was a breeze. On disembarkation their is an optional FREE check your bags to you final destination with overweight baggage fees waived. The way it works is you fill out a form a couple of days before disembarkation and list your stateroom, airline, flight confirmation, and final destination. The night before disembarkation your luggage tags and boarding pass are delivered to your room. You put on tags and leave luggage outside door by 11pm and next time you see your luggage is at your destination airport. Fantastic FREE service. Ship - Bliss is a beautiful ship and we had excellent weather for our cruise 16-23 June 18. Bliss is well laid out with very nice common areas although the Atrium area can get congested. The indoor Observation deck is beautiful has some snacks and a full bar. Nice hang out area in front of the ship with excellent views. The Buffet is located right above the observation deck and same level as the outdoor pool deck. The buffet is very large with great views and excellent variety of generally tasty food. The elevators were excruciatingly slow. Half the time we took the stairs, that needs to be addressed. Atrium area is beautiful but gets very crowded during the shows and events. Overall I felt the ships common areas felt cramped, sort of like they tried to cram as many cabins on ship as possible. One tip, deck 8 has an outdoor walkway that almost goes all around the ship, it has plenty of sofas and chairs to sit, the view from the back of ship on deck 8 is incredible. Most times there was hardly anyone on this deck. It has bars on aft and port for drinks great place to take in the scenery and just chill. There is only ONE pool for adults and one for the kids. Never seen so few pools on ANY cruise ship. One day it was very nice and warm while at sea and the pool area was a zoo.The go cart race track and mini golf course are at back of ship. The go carts need reservations and get booked very fast. The kids enjoyed the carts but the service guys were horrible. The golf thingy is tiny and placed very poorly. Dining - The food quality and service is average in the main dining, better in buffet and specialty restaurants. The Garden Cafe buffet is big and surprisingly good. Unlike some other comments we always found place to sit and their were were 10 in our group. The three main dining rooms service and food quality needs improvement. Food was average at best so was the service. All three dining rooms had the exact same very limited menu. Three nights we ate at the Q (BBQ), La Cocina(Italian), Los Lobos(Mexican) all three had very good food and service. I found the a-la-cart prices reasonable. Major gripe NCL lowered the quality of the food in the main dinning rooms to funnel more people to the pay restaurants. This was the most disappointing thing for us. Bars - Plentiful with generally poor service. We had the unlimited drink package so we spent quite a bit a bit of time at the different bars. The Bliss has lots of bars, our two favorite were in the Observation deck and Atrium, the bartenders there were fast and efficient. Most bartenders on the Bliss seemed like they did not want to be there. It seemed a lot of people had the drink package so the service was very lacking. On other cruises it seems there were servers everywhere and actually cheerful. On the Bliss you needed to go to the bar and be prepared to be ignored most of the time. For beer drinkers the District is great with 20 beers on tap and another 40 in bottles. Service was indifferent. Did beer tasting here and it cost $19 and I already had THE DRINK PACKAGE. Entertainment - mostly missed the mark needs improvement. Most shows need a reservation and booked fast like in the first few hours on-board. We did manage to book the Havana, Jersey Boys, Comedy Act, and Beatles. The comedy act was horrible and I left early. Although the sets and voices of the actors were great the show Havana was lackluster for me. Passed on seeing the Jersey Boys. The Beatles were actually pretty good entertainment. The rest of the daily entertainment in the Atrium area was mostly a snooze. Ports - Alaska is beautiful and we had perfect weather of high 70s in every port. The ship sailing out Juneau at 1pm was a downer until we sailed south to a glacier. The whole trip down to the glacier had incredible scenery of steep mountains and waterfalls. Truly incredible. In Ketchikan we walked around town and did a tour to see Bald Eagles, whales and bears. Only saw Bald Eagles up close but it was a great trip none the less. Juneau - Due to limited time just did the Mount Roberts Tram, beautiful views. In Skagway did the White Pass Railway. It was very hot in the non-AC train that day, again the views were fantastic. Once we reached the White Pass I wish we could have gotten out to stretch our legs and enjoy the vies instead of remaining on the train and just heading down. Kind of anti-climactic. In Victoria we walked around downtown and ate at a roof top restaurant. Overall - Alaska is truly incredible and highly recommended. However, I would not do a NCL Bliss cruise again. There are better options out there. I just felt I was being charged for many things that should be included in the package. I feel the food quality is purposely decreased in the Main Dining rooms to funnel more people to their pay restaurants. The service was lackluster at best, most staff did not seem like they liked their job. Our cruise was only the third cruise for Bliss in Alaska. Hopefully NCL will work out the food and service issues but I am afraid the nickle and dime routine will continue. Read Less
Sail Date June 2018
This is by far a revenue- money maker cruise for NCL and not about the best possible “Guest” experience. With over 4000 cruises NCL “missed the boat” when it comes to “ public” venues...with over 4000 Guests and plenty of ... Read More
This is by far a revenue- money maker cruise for NCL and not about the best possible “Guest” experience. With over 4000 cruises NCL “missed the boat” when it comes to “ public” venues...with over 4000 Guests and plenty of cabins they did NOT have public spaces large enough to accommodate a group of this size and everything needed a reservation but was sold out within hours of boarding and up charges for everything?!! NCL has lost their ability to offer “freestyle” cruising but has enhanced their ability to pack people on a ship causing overcrowding but for sure this ship has become a money maker for them! Their Management team had the worst attitude and rude and did not aim to please from Cruise Director to Hotel Director to Group Leaders to Staff...so many rigid rules that benefited NCL but NOT the Guests! Safety issues for sure! On a positive note- food was great but service was slow and Jersey Boys Show was excellent while Havana Show put me to sleep! I loved the single Studio cabin! I have cruised with NCL over 12 times and have been pleased with other ships but I do NOT recommend the Bliss. The PORT of departure experience was the worst ever...no bays for buses and nothing but traffic jams trying to board/disembark from the city streets of Seattle-hard to believe NCL did not have a better plan for a ship with so many passengers?! Best part of this cruise was viewing the beauty of Alaska but that can be done on any ship with any cruiseline NCL needs to step up to compete with other cruiselines for the best “Alaskan” experience! Read Less
Sail Date June 2018
We took the Norwegian Bliss to Alaska one week ago June 23-30, 2018. We chose this ship because it was a new ship and it was my parents 50th Wedding Anniversary, and mine and my husband's 50th birthdays so we thought this would be ... Read More
We took the Norwegian Bliss to Alaska one week ago June 23-30, 2018. We chose this ship because it was a new ship and it was my parents 50th Wedding Anniversary, and mine and my husband's 50th birthdays so we thought this would be a great way to celebrate all the 50 events. We have cruised several times on Carnival as well as Royal Caribbean, so this was our first time on Norwegian. Norwegian proved to be very underwhelming compared to our other cruise experiences and I certainly expected more from a brand new ship and considering the cost was nearly double I definitely expected more for my money. First off, we had a balcony cabin which we had requested, and our cabin was located directly next to my parents and my sister's cabin. When we booked this cruise we told our cruise representative that we specifically wanted balcony cabins next to each other so that we could open up the balconies and all be connected together. We like to sit outside and enjoy the scenery and our morning coffee, which is something we have done on our previous cruises. We were assured by our cruise representative that this would not be a problem. When we arrived on the ship we were told that Norwegian does not allow for the balconies to be opened up and connected, they cited this was due to a fire safety issue. However, the balconies were clearly made to open up, they were just locked, and Norwegian refused to open them so we were unable to enjoy our typical outside scenery and morning coffee together as a family as we had done in the past on other ships. Management of the entertainment on the ship was terrible. We had been checking our online NCL account to book our entertainment early since February. We were never allowed to book anything but the Jersey Boys prior to arriving on the ship. The day we boarded, within an hour of boarding, all of the shows were completely sold out, both complimentary shows and those with fees. Part of this is because the ship only offers four showings of each show per week...on a ship with 4,000 guests. Definitely not enough showings. So Prohibition, the Comedy Show, and Havana were all sold out within an hour of arriving on the ship and we were unable to see any of the shows other than the Jersey Boys which was a good show but a shortened version of the broadway hit. Be prepared to pay on this cruise. Everything is very very expensive. Bingo was $50 to $75 dollars a day to play. The Go Kart Race Cars are $10, Laser Tag is $10. The only thing that was free was mini golf which was 5 holes and nothing to get excited about. Alcohol was ridiculous, as it is on most ships, cheapest drinks started at $10 per drink and went up to $15/$16 dollars per drink depending on what you ordered. Water was $6.00 a bottle and a 20% gratuity and service fee was added to every purchase. They had several places on the ship to eat including some specialty restaurants which were al-a-cart and expensive. We did eat at three of the specialty restaurants and were very underwhelmed particularly considering the cost. The ship also offers several what they call complimentary places to eat such as the dining rooms and the garden cafe which is buffet style. I found the food in the dining rooms to be just so so compared to other cruises and was definitely disappointed in the choices and selections offered. In the past on other cruises, there were always a variety of times and locations you could get food, everything from regular dining to midnight buffets, this was not so on the Bliss. The dining rooms, the garden cafe and specialty restaurants were closed by 9:30 each night. Room service was available 24 hours a day but they charged a $7.50 delivery charge each time you ordered. And even though room service was available 24 hours a day, you couldn't get coffee delivered before 6:30 a.m. in the morning. Service on the cruise was OK. When we first arrived on the ship my sister's room was still in the process of being cleaned so we left to explore the ship. When we came back her room still had cleaning supplies that had been left in the room and the coffee cups were dirty and looked like they had just been wiped off and placed next to the coffee maker, as they had coffee stains in the bottom of the cups. The ship charges you $14.50 per person per day, this fee is to cover tipping for everything on the ship, so we did not provide any additional tips at the end. There is a safe in the room to keep your valuables, which we did use everyday with the exception of the last morning when we were getting ready to leave the ship. We packed our remaining items up and cleaned out the safe and then went to grab a quick bite to eat before leaving the ship that morning. I had left my purse in the room inside the closet with the door closed while we were gone to breakfast. After breakfast we came back and grabbed our luggage and began the disembarkation process. It wasn't until we got back home that I noticed that $300 dollars was missing from my wallet. Now I hate to place blame on our room attendant, but he was the only person who had access to our room that morning besides us. Prior to that my wallet and purse were with me or locked in the safe the entire trip. So yes my fault for not leaving it locked in the safe until the very end, but I didn't want to forget anything so I had cleaned out the safe. Not a great way to end what should have been a great trip. While Alaska was absolutely stunning and I would love to go back again, I cannot recommend Norwegian or the Bliss. Save your money and try Princess or Royal Caribbean both of which have excellent ratings for cruising. Read Less
Sail Date June 2018
Overall the cruise was disappointing. If this had been my first cruise it likely would have been my last. My experiences on previous cruises (including one other NCL cruise) have been much better. Common areas The observation ... Read More
Overall the cruise was disappointing. If this had been my first cruise it likely would have been my last. My experiences on previous cruises (including one other NCL cruise) have been much better. Common areas The observation lounge provided nice views but the seating was poorly organized. Large single person lounge chairs that were space out about 6 feet apart were the only window seats. These chairs were almost always occupied, typically with people taking naps. This left couches and group areas away from the windows for the majority of the passengers to fight over. When we did find seats in the observation lounge the great viewing window were not of much use. All the common areas were packed. On the Alaska cruise the outdoor areas do not get used all the much due to cold and often rainy weather. The inside area were not designed to fit all 4000 passengers on the nearly 3 full days at sea. Thus instead of the at sea time being relaxing it was a constant battle to find a place to hang out. Entertainment The race track was fun but overrated. We were able to luck into tickets once during family time for the race track. All other track times were fully booked. We were never able to get tickets to laser tag. Even during the at sea days Laser tag was only open generally 5-9pm. By the time we got on the boat at 1pm on Saturday all spots were reserved and when we tried to get in to play on a stand-by basis the message was we are already overbooked for today try tomorrow. This was the number one activity the kids wanted to do so their assessment at the end of the cruise was "We didn't even get to play laser tag" Both evening show were inappropriate for the kids (we took them anyway because there wasn't anything else for them to do) Most of the other entertainment was in venue that were too small so unless you were at the venue/lounge an hour ahead of time you were standing in a packed space. They had fun at splash academy but the majority of the time there was just spent playing switch or PS4 games which they can do at home. Food The food was very hit and miss. The shrimp on several occasions, including at Le Bistro, was always overcooked and tough. The garden cafe (buffet) had very little variety from meal to meal or day to day. The breakfast options every day were the same, about the only thing that changed was the flavor of muffin and the on type of cheese you could choose. The omelet stations all had the same 5 ingredients to choose from, cheese, peppers, onions, ham and ??. The lunch and dinner options were the same as each other and for every meal. Only the nightly main entree (Prime Rib, Seafood, Salmon, BBQ, Asian, and Ribs) changed in the evenings. We didn't eat dinner at the buffet but by the end of the week everybody was tired of the same old buffet food for lunch and dinner. The main dining room food was generally decent although again the menu variety was lacking. The daily specials changed but were still relatively similar to the special from the other days. I would give the food quality in the dining rooms a B- in general. The service on the other hand was very very slow. Only one night did we get in and out of the dining rooms in less then 2 hours, often waiting 30 minutes between courses. 2 of the 3 specialty restaurants were good Le Bistro had an interesting menu and good quality food (other than the overcooked shrimp mentioned above). Unfortunately the only table we could get at Le Bistro was at 9:30 at night for 2 people so the kids were not able to try French food. Q was also good, it was a last resort choice for us because we couldn't get reservations at any of the other specialty restaurants. The cheese grits were the best item I ate all week. Los Lobos food was bland and did not have any of the traditional mexican flavors. The fish at Los Lobos was overcooked and barely edible. Service was so poor we didn't bother to send it back. Our dinner here took over 2.5 hours. Musical entertainment. The music options were ok, most of the groups were decent but were often scheduled in spaces that were not large enough, while the larger areas (theater, observation lounge, Q stage) often went unused. There were the same number of entertainers and venues on this boat as there was on my previous NCL ship that had half the number of passengers. During the at sea days there was very little and no music entertainment scheduled during the day leaving us and the kids playing card games as our best option. Large Groups and Families. We had an extended group of 14 people. For the meals that we wanted to eat together the dining rooms would not let us sit at a single table. The best they could do was put us at 2 table in the same general area of the dining room. Service was so poor that even though we were seated at the same time, all three meals we had on table was completely done with entrees by the time the people at the other table received their entrees. State Room Service The state room attendant was friendly but rarely was our room made up before 1 or 2 in the afternoon and was generally not put back into sleeping arrangement until 9 at night (There were a couple nights the kids were ready for bed before the room was ready) The couch was left in bed formation the entire weeks so we only had beds to sit on when returning to the room. The kids favorite part of the stateroom, the towel animals, showed up 4 times during the trip. Port of Seattle entering and leaving the ship in Seattle was surprising efficient. It seem like this was the only part of the larger boat the NCL was ready for. Overall the boat felt like it had twice the people as previous cruised but the same amount of public space and entertainment options making everything a fight to try to be able to do. Often we were not able to participate in or enjoy the limited option that were available on the ship. Read Less
Sail Date June 2018
Our cruise was very disappointing this was our first cruise on Norwegian and we won’t be going on it again. The food in main restaurants was horrible and did not have any variety. The service in these restaurant wasn’t great. The ... Read More
Our cruise was very disappointing this was our first cruise on Norwegian and we won’t be going on it again. The food in main restaurants was horrible and did not have any variety. The service in these restaurant wasn’t great. The specialty restaurants were good but getting reservations was almost impossible. The shows were good but unorganized and you had to pay for them. The only thing we can say is that most of the staff was awsome. The vibe club was worth it. The staff there was amazing. The alist bar and the staff there were great. The spa pass should be a pass it was over crowded and we couldn’t find stone benches because people saved them forhours at a time. My 16yr loved the go carts and laser tag. The common spaces were over crowded. In our past cruises we were only in our cabin to sleep. The common spaces had floor room only. Read Less
Sail Date June 2018
Ship: Was absolutely beautiful and huge. Decor is attractive, and the large windows everywhere maximize Alaskan views. That being said, I feel like they crammed too many people onto this ship. Everything was WAY TOO CROWDED all the time - ... Read More
Ship: Was absolutely beautiful and huge. Decor is attractive, and the large windows everywhere maximize Alaskan views. That being said, I feel like they crammed too many people onto this ship. Everything was WAY TOO CROWDED all the time - made you feel like you were trapped in an insane asylum with 3999 other crazy people after a week. There was never enough seating in the buffet, the atrium, or the observation lounge, there weren't enough elevators and even the stairways were crowded, it's impossible to get reservations to anything, and in general, it just felt like there were way too many people on board. Really wrecked the whole experience, honestly. Also, the passengers on this ship were some of the rudest, most self-entitled people I ever met in my life - letting their small children run all over the ship alone (stepping on and tripping people, pressing all the buttons before getting off elevators, screaming and yelling); crowding and bullying other passengers on shore excursions; saving much-needed seats in crowded areas for hours for people who never showed up; sleeping in the observation lounges so other people didn't have a chance to see the beautiful Alaskan views; refusing to let handicapped people on elevators, etc etc. And the crew never said a word about any of it. Just awful. Rating: 2/10 Cabin: I had a studio cabin, and it was great - just enough room for all my stuff, the video porthole was a lot cooler than I thought it would be (and had the added bonus of being able to go completely dark at night), and the lounge with water and snacks was such a great added bonus at the end of the day. Norwegian is really leading the pack in terms of catering to solo travelers, and I really, really appreciate that effort. That being said, our solo director was not very enthusiastic or engaged with the job and didn't do much for us. Instead of meeting for an hour every night in the lounge just to make boring small talk, how about scheduling a dinner for us at Manhattan so we know we always have someone to eat with at night? Rating: 8/10 Dining: I liked the food in the Garden Cafe buffet and in Manhattan/Taste/Savor (although the service was slow in Manhattan). It was also nice to have snacks/soup/salad in the Observation Lounge at lunch. However, due to overcrowding, it was often impossible to get a seat at the buffet, especially on port days. One day I couldn't get breakfast at all and was starving on my tour, which really undermined the experience. How about removing some of the extraneous stuff on the ship (like the watch shops) to add another buffet? Also impossible to get specialty restaurant reservations, because of, once again, too many people on board! Rating: 6/10 Entertainment and Activities: Jersey Boys was fantastic - highly recommend! Beatles show was the weakest of the 4 shows. Other activities too crowded and/or required extra cost. Bingo was kind of fun but too expensive. Rating: 5/10 Service: Cabin service was perfect, no complaints there. Was lovely coming back to a turned-down bed and a cute towel animal every night. As I mentioned, would have appreciated more enthusiasm from the solo traveler concierge. Loved the "washy-washy" girls in the buffets - so cute and sweet! Rating: 8/10 Ports and Shore Excursions: Loved the ports, and Alaska is fantastic, but again, too many people involved in everything. We often had to share ports and excursions with 3-4 other ships, which doubled or tripled the size of the actual town we were in. Skagway was the best port (super beautiful), and the White Pass train was the best excursion I took (excluding a really trashy, entitled family who made loud stupid jokes the entire ride, hogged both platforms of my train car, and then behaved rudely when they were asked nicely by another passenger to give other people a chance to see). Would have been nice to get into ports a later than 7 am, and stay a little later as well. I didn't get to see anything in Juneau other than my shore excursion because of the limited call time. To give Norwegian some credit, I had no issues with embarkation at any port even despite the massive amount of people they had to get off and on the ship in just a few hours. Rating 6/10 Would I go again? Honestly, probably not. It's just too much money to spend the entire week fighting with 3999 other badly-behaved people over lounge seats, shore excursions, meals, and elevators. Read Less
Sail Date June 2018
Not worth the cost. We have been latitude members for >8 years. We have been on >7 NCL cruises. Won’t be going on another..... 1) They doubled the number of rooms and revenue but not the amenities so everything was packed and ... Read More
Not worth the cost. We have been latitude members for >8 years. We have been on >7 NCL cruises. Won’t be going on another..... 1) They doubled the number of rooms and revenue but not the amenities so everything was packed and loud and sold out. 2) those great things they show for the ship, like race track or laser tag, aren’t free. We took one $159 excursion had one drink each a day and still had a $800 bill 3) your free dining package you can’t use because all of the speciality restaurant were full within an hour of being on the ship It’s sad. We have been on >7 ncl cruises but won’t we going on another. We started with them because of their freestyle way of cruising now, you have to schedule everything because of the Number of people on the boat versus what’s available to do and they charge for at least 2/3 of everything and by that I mean there’s either an upfront fee like for painting classes wine tasting go carts laser tag or they say it’s a free seminar but the bottom line is they’re trying to sell you something. Even the spa you spent $250 on a spa treatment and the masseuse is pushing you to buy skin care products to the point you have to be rude to say no . Bottom line they have lost sight of what made them amazing. Read Less
Sail Date June 2018
We just returned from our 7 Day Alaskan Cruise that departed from Seattle.(June 30th-July 7th) This was our 1st cruise & we were excited to be on this new huge ship! Did I mention the ship is HUGE - 17 total decks, 4000+ passengers ... Read More
We just returned from our 7 Day Alaskan Cruise that departed from Seattle.(June 30th-July 7th) This was our 1st cruise & we were excited to be on this new huge ship! Did I mention the ship is HUGE - 17 total decks, 4000+ passengers & 1700 crew. The ship was nice & clean but there were more downsides than up. We booked a family ocean view cabin & we were actually pleasantly surprised by the amount of room. 1 Queen size bed, 1 roll-away bed & 1 "sofa" that converted to a bed, as well as 2 large closets & a decent size bathroom. Good for 2 adults & 2 teenagers. As far as the dining options go - the Garden Cafe was terrible. Same food served for every meal, with "special themed dinners some evenings". It was all cafeteria/mass produced food & good luck finding a table. We also ate at 3 of the specialty restaurants - Teppanyaki - entertainment was good, food ok. Ocean Blue - seafood. This was a cruise to Alaska so we expected Alaskan Crab legs, lobster, anything but the normal seafood you could get anywhere. None on the menu. 3rd Dinner - Cagney's steakhouse. My husband loves his filet mignon - he said it was good but not memorable. I got the seafood platter & it was just a ton of breading & no seafood. We were excited for the Go Cart race track & Laser tag only to find out that it is an extra charge & if you didn't make reservations before the cruise, you could get in a standby line to see if anything opened up! Seriously - after what we paid for the cruise itself & to spend more time in a line - no thanks! Pool/Hot Tubs - There is 1 small salt-water pool for 4000 passengers. The water is so salty that my husband & kids went in once & said their eyes stung so bad they wouldn't go in again. There are 4 tiny hot tubs in the main pool area & 2 in the adult area. The days that were really cold (most of them while in Alaska) the little kids (Ages 4-12) used it as a swimming pool, goggles & all. If you enjoy sitting butt to butt with a complete stranger than you will enjoy it. The sign clearly states no one under the age of 16, without an accompanying adult, & no more than 10 people in at a time. It was never monitored & parents would drop their kid, go to the bar & check back in an hour! The entertainment shows were also completely booked, & again you could show up 10 minutes early, stand in line at stand-by and you might get a seat. The ports were great but no where near enough time in each one. Could have skipped Victoria - over-priced & nothing to see. Whale Watching in Juneau (Juneau Whale Watching) was the highlight of our trip! The best part of our time on the cruise ship was getting to know our Room Steward Ven! He always had a friendly smile, would pop out of another room when you went by just to say hello & ask how your day was & we came back to a different fun towel animal every night. This man works 8 months straight on the ship, away from his wife & 3 kids and cleans up after passenger after passenger & I never once saw him not smiling. Bottom line if you like cafeteria food, waiting in line for EVERYTHING - elevators, food, getting on the ship, getting off the ship, playing bingo, hanging out in noisy crowded bars, and playing weird game shows then this is for you & it will be money well spent. Read Less
Sail Date June 2018
We just returned from our cruise on the Bliss for my parents 50th wedding anniversary. This trip had been planned for almost a year and all of us were looking forward to the cruise but were getting nervous after reading numerous reviews ... Read More
We just returned from our cruise on the Bliss for my parents 50th wedding anniversary. This trip had been planned for almost a year and all of us were looking forward to the cruise but were getting nervous after reading numerous reviews before going. We had 7 adults and 4 children with us (ages 6-10). The boarding process went very smooth I think we were on the ship within less than 30 minutes, but once we boarded that's when the chaos started. Once on the ship we went straight to reservations for the go carts and the lazer tag, four of us were in different lines trying to make reservations. This took about an hour and half to get tot the front just to be told that everything was booked. We did actually get reservations for both by complaining throughout the cruise but both attractions weren't even really worth it. But, if you or your kids really want to take advantage of the go carts my sister heard someone talking about a week long unlimited pass for $99, not sure it you would just wait standby to use the pass. I felt like you could probably just wait by the line whenever you want and get on. If you like the idea of waterslides think again. The slides are only open a few hours of the day and they only have two of them. One of the slides is a drop slide that they won't even let you go on unless you are over 100lb, which left our kids to only be able to use the one slide. The hours of the slide are a joke, I think it was open from 11:30 - 2;30 and again for another hour or so. It was hard to see them close the slide on a beautiful day with nothing else to really do on the ship. If you are taking kids I would really think twice there is very little for kids to do on this ship. They do have an arcade but the games are anywhere from $2 - $5 each. This ship is constantly trying to nickel and dime you for everything. As for the food it was pretty lousy even the bigger restaurants. We did go to the Manhattan Room, Savor, and Taste and they all have the same menu, I guess they just try to make them look different. The buffet is not very good just okay. We finally broke down and went to the steak house on the last night and they told us they were full but would squeeze us in, the place was empty. The food was okay nothing crazy, but not worth the $300 we had to spend. LIke I said earlier there really isn't a lot to do on the ship. The highlight of the trip was the "Jersey Boys" show, Havannah wasn't very good. But really, only two shows for a seven night cruise! Also, the drinks were excellent! I highly recommend the drink package, pretty much all we did was drink since there wasn't much else to do. And yes the elevators are horrible, stick to the stairs. I hope this helps some of you guys I could write all night about this cruise but I'm tired. And just remember this cruise is a good chunk of change for most of us that is why I took the time to right this, there are many other ships out there with a lot more to do than the Bliss. Unless you don't want to do anything but sleep and eat, and spend as little time in the ports as possible this is the cruise for you. Good Luck Read Less
Sail Date July 2018
We had loved Alaska on two previous cruises, (NCL Pearl in 2010 and NCL Star in 2004). On this cruise it was cold and rainy so; Everyone stayed inside. Ship was packed at all times. Most people were in the Observation Lounge. You could not ... Read More
We had loved Alaska on two previous cruises, (NCL Pearl in 2010 and NCL Star in 2004). On this cruise it was cold and rainy so; Everyone stayed inside. Ship was packed at all times. Most people were in the Observation Lounge. You could not find seating in The Garden Buffet. We spent a lot of time waiting for an elevator...Only two elevator banks for a ship this size. Could not traverse to the Sawyer Glacier. Did not see much of the beauty that I had witnessed the previous two cruises in Glacier Bay. Disembarkation was incredibly bad...Walked the entire ship three times to get off. NCL doesn't have a clue how to deal with their Elderly Clients that may have severe walking disabilities. Atrium was packed all of the time so you could not stay there. Can they not hold any of the events elsewhere? Jersey Boys sucks...Have seen the Production on other ships and was really disappointed. Walked out of Havana! All in all a very pricey cruise that basically sucked!!! Read Less
Sail Date July 2018
We chose NCL’s newest ship The Bliss to Alaska. We had excursions in each port, and had little to no time to casually roam around the towns in these ports. After our excursion in Juneau, we had to literally race back to the ship as it ... Read More
We chose NCL’s newest ship The Bliss to Alaska. We had excursions in each port, and had little to no time to casually roam around the towns in these ports. After our excursion in Juneau, we had to literally race back to the ship as it was leaving 1-2pm. Never saw the town. For a ship built to cruise to Alaska, there were not enough places to relax, observe the views with 4000+ passengers on board. Breakfast and lunch in the Garden Cafe was a joke! Trying to find a seat for a family of four was impossible. Restaurant menus barely changed, the same choices every night. Elevator waits were ridiculous, and caliber of entertainment. Comedy Club (apparently you can’t just show up) Race Track (which cost extra) sold out first day on the ship, Spa had no nail appointments. Norwegian just did not make the grade on so many levels, especially for what we paid for this cruise. Carnival from now on! Only the crew was fabulous! Never will cruise with Norwegian again! Read Less
Sail Date July 2018
I wanted to cruise to Alaska, and since the Bliss was a brand new ship, I thought this would be an excellent choice. The Bliss holds 4,700 passengers in addition to 1,700 crew. This is far too many people! Everywhere you went was ... Read More
I wanted to cruise to Alaska, and since the Bliss was a brand new ship, I thought this would be an excellent choice. The Bliss holds 4,700 passengers in addition to 1,700 crew. This is far too many people! Everywhere you went was crowded! Couldn't get into the elevators in a timely manner, could not get reservations in the restaurants (even on the first day)! a group impersonating the Beatles were in a small bar "The Cavern" which held 70 people!!! We went to 2 shows here and had to stand both times. Later in the week, they had this show in the theatre which was much bigger. The Atrium was another crowded area. Seating was limited, and therefore, we always had a hard time finding a place to sit. In addition, this area is totally open. There is a bar right behind it, and open to the deck above it, and was always extremely noisy, making it difficult to hear whomever was speaking. Many of the excursions were booked well in advance also. The ship could not get through the icy waters, so we did not get to see the glaciers either. Since this is a new ship, the state rooms are state of the art and have beautiful furnishings. The whole ship is furnished very luxuriously too, there are just too many people to enjoy it. Read Less
Sail Date July 2018
We chose this cruise, though we usually cruise smaller, higher end ships like Viking Ocean and Oceania’s newer ships because we wanted to take younger grandchildren and their parents to see the glaciers while they still exist, on a ship ... Read More
We chose this cruise, though we usually cruise smaller, higher end ships like Viking Ocean and Oceania’s newer ships because we wanted to take younger grandchildren and their parents to see the glaciers while they still exist, on a ship that would be fun for the kids, age 9,8,7 & 6. We booked a Haven Penthouse suite aft with a huge balcony so all could enjoy and put the others in balcony cabins right next door (or so we thought). First “untruth: they moved one cabin up 3 decks without notification until we got the paperwork, and by then the cabin we had actually booked was gone. Next THREE different people told us that even though we had the beverage package we couldn’t use the minibar without paying extra (mind you, our little suite cost $10,000 more than the balcony cabins). BUT, they said 3 times, your butler can bring you drinks for free. WRONG! You have to pay for those drinks. Next, the 3rd person in your expensive suite (or the other cabins) gets NONE of the “freebies.” They forgot to mention that detail. The list of Haven Suite amenities lists binoculars. No binoculars on the Bliss, even though it clearly states there are. When we asked, they said (and I’m serious),”There are no binoculars anywhere on the Bliss....but you can purchase them at one of the stores”. Seriously, and from several people we asked. We had no binoculars except borrowed from our son-in-law. I use a small Travelscoot because I am partially handicapped. There is not ONE sharp edge anywhere on it. On every cruise we’ve gone on in the past 5 years, it’s so small that I always drove it right into our suite. These doorways are too small, so we had to fold it up and carry it in every time. The second day, someone left two scratches on the door (clearly made by a sharp edged something which we didn’t have). Down come these two burly security dudes, wanting to inspect our scooter and making my husband show them how he folded it up and came in and out,...twice. Next, my husband visited the medical folks because he had scraped his arm on a suitcase zipper somehow and the bandaids we brought just didn’t do the job. Out comes security again, telling him he had to go back to the cabin and demonstrate how this happened BEFORE they would give him the bandage he needed. He refused to go until his arm was treated. Then the goons came to the suite, made him take the suitcase out from under the bed, and took photographs of the suitcase, my husband, and his SHOES. So welcoming. Also not mentioned, the prepaid gratuities, not cheap at $17.50 a day per person, do not get shared at all with your butler or the concierge because they serve only the suites. So for them to get anything, you must personally pay them a gratuity. Your beverage package that you purchase - it covers drinks and wine up to $15, which is fine, but does NOT cover espresso or cappuccino, which actually cost less. And that free room service you get with your Haven suite is NOT free for the third person. I could go on about nickle and diming you for all the fun activities, but I’ll stop with the negative stuff. The ship is truly beautiful. The Mexican and Italian specialty restaurants were truly wonderful, and the service was terrific. The main dining rooms, both regular and Haven, were adequate, nothing more. Jersey Boys was SENSATIONAL. Havana, not so much. The only excursion we did through the ship was the sled dog experience and it was really great for the kids. We made our own arrangements for other excursions. Our butler, Lanie was really terrific and made our trip much more enjoyable. My husband, because of his wonderful Naval career, got a personal bridge tour and they really took a lot of time with him, both the Captain and the second in command, swapping sea stories. Would we sail Norwegian again? Never. Read Less
Sail Date July 2018
I recommend that you should not take the cruise The elevators Take You To every floor for no reason. I also had to wait 45 minutes to go on the go carts even though I had a reservation. Also when we went to the buffet there was barley ... Read More
I recommend that you should not take the cruise The elevators Take You To every floor for no reason. I also had to wait 45 minutes to go on the go carts even though I had a reservation. Also when we went to the buffet there was barley any seating. Also in the buffet they would say to you washy washy and handsanitise you. People also got stuck on the slide and banned. The compotions were always getting canceled. It was too cold to do anything. There were a lot of good things like the food was good, the swimming and slides were fun. The shows were good too. I liked the tepenaki, the mini golf, the ports, and the fancy dinners. The behind the scenes tour, and the comedy was good too. But in the end I don’t think that you should do this Cruise. Ps Seattle was my favorite port Read Less
Sail Date July 2018
I will start off with a couple of positives. For the size of this ship, the boarding process was effortless. Once we arrived at the terminal, we were on the ship within 15 minutes. The food was really good at every spot. I didn't find ... Read More
I will start off with a couple of positives. For the size of this ship, the boarding process was effortless. Once we arrived at the terminal, we were on the ship within 15 minutes. The food was really good at every spot. I didn't find anything I didn't like. I had the drink package and so did my husband. They allowed you to get two drinks at a time which was really nice because seating in the public places was very limited. The beds and pillows were very comfortable. Ok now for the negative. I have been on 20+ cruises. Mostly on Royal Caribbean, Celebrity and Carnival. I am a smoker. There was absolutely not enough space for smokers. There was a 3ft by 10ft section on the back deck on floor 17. It was always crowded and no place to sit. The smoke stacks were spewing debris which were staining your clothes. The first day they closed this for a private function for 2 hours leaving you with nothing but an even smaller place to smoke, the cigar bar. They were kicking the smokers out because it was meant for cigars but that didn't last long with this group. The other place was the casino which was only open while sailing also with poor ventilation. One of the specialty restaurants, Ocean Blue, was located on deck 7 in the middle of the ship between two bars. It was a busy area of for entertainment and shops. All you smelt was seafood (which I like) but it was very off putting for most. That's something they should relocate. Also most ships take pictures off to the side or on the stairs but no not NCL. They did theirs in the main walk ways of each busy levels constantly stopping traffic. Like I said I had the alcohol drink package. I could get wine, beers, hard liquor, soda and juices but a bottle of water I had to pay for. This infuriated me to no end. One night I was in the night club late and decided to get some filtered water out of the machine before I went bed. They locked the doors to the buffet and dissembled the water machine and juice machine located on the pool deck. I was livid. I found most of the bartenders and deck help very rude. You would say "Good Morning" passing by and nothing. The bartenders would just walk up to you and stand there waiting for you to talk. I never experienced this on any other cruise. They are always up beat and really make your vacation special. Not here. Granted we were heading to Alaska but there were no sail away parties and very little entertainment on the pool deck at all. The infamous White Party that NCL always promotes was nowhere to be found. They never listed it in any of the daily schedules. We were also told they do a cowboy theme as well, never saw that announced either. I heard that you had to make reservations ahead of time but it really is ridiculous when everything is sold out and yet when you go there it's half empty. Not to mention that you have to pay for laser tag and go carts. On Royal Caribbean zip-line, flow-rider and much more....all FREE! Although Alaska was breath taking I would suggest a different cruise line. If you do chose this ship here's a tip....any card work in the light slot so you can still charge your electronics while you are out of your room. Read Less
Sail Date July 2018
Alaska was our bucket list. We booked far in advance and were so excited. My husband and I traveled from Arkansas w our 12 year old and my in laws. Our stateroom with balcony was very clean and spacious. Our stewardess was wonderful. The ... Read More
Alaska was our bucket list. We booked far in advance and were so excited. My husband and I traveled from Arkansas w our 12 year old and my in laws. Our stateroom with balcony was very clean and spacious. Our stewardess was wonderful. The cruise in a nutshell was terrible. Incredibly crowded. Specialty dining, go carts, laser tag, and spa needed a reservation.. that could not be booked until on board. Once getting to our room spa was booked up, laser tag booked. Laser tag.. addtiontal cost. Go carts the only reservation available was 1030 at night.. $10pp.. too cold to swim.. shows were not kid friendly.. lots of cussing.. if you are not a gambler, kareokeer or heavy drinker this cruise is not for you. The activities on board included napkin folding and towel folding classes... let that sink in... $10,000 cruise with additional $400+ just for entertainment. $6 a game to bowl $2-$3 for arcade games. Juneau and Victoria were the only ports worth seeing. In Juneau we did a float plane and it was amazing. Burchart gardens in Victoria are stunning. Disney cruise next time and what I recommend for SURE! Read Less
Sail Date July 2018
I have enjoyed every cruise I have taken, but I was extremely disappointed in the Norwegian Bliss and will never take a Norwegian cruise again. It was one difficult thing after another. First of all, each day, the elevators were ... Read More
I have enjoyed every cruise I have taken, but I was extremely disappointed in the Norwegian Bliss and will never take a Norwegian cruise again. It was one difficult thing after another. First of all, each day, the elevators were overcrowded, it took a long time to use them, and people were cramped in them like sardines. Second, you could not find a place to sit in the buffet deck—it was ALWAYS crowded. Third, the reservations for go-cart racing, laser tag, and restaurants were a joke because they had all booked up the first day, so no walk-ins could attend. Due to unusual delays, many who had already reserved had long waits in line, up to an hour and a half. These were advertised as some of the special features for their new ship, and they were not accessible to most guests. Fourth, there was no structure/organization for embarkation and during the the first day drill, an announcement was made, no one knew where to go, and instructions were unclear. Fifth, disembarkation was a mess, again, with no clear instructions and instead of disembarking by certain times for certain decks, guests left when they wanted, again causing overcrowding. Sixth, some of the staff were happy and had smiles, but most were tired and frustrated, with very few smiles, not always providing the best service. They did not go out of their way to please us because they were so tired and frustrated with the lack of direction and overcrowding of guests. Seventh, WiFi and on-ship texting was not accessible and many people were waiting at guest services for a fix during the first few days. Eighth, most of the trivia/dancing/games took place in the Atrium where people were always looking for a place to sit due to constant overcrowding. They should have had these events in the theater where enough seating was available. Finally, you had to place an electronic card in your room at all times in order to keep the lights on and charge cell phones. If you forgot to take out the card, you would get locked in the room. Everything was a task. When you are on a cruise, it should be easy going and RELAXING, but this cruise was stressful and frustrating. There were some positives. Havana, Jersey Boys, and the comedy shows were awesome. The buffet food was tasty with many options. The rooms were spacious with nice configurations. However, again, the negatives outweighed the positives. Norwegian should know better—they have been around for a long time. I do not recommend this cruise to anyone. Read Less
Sail Date July 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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