1,035 Norwegian Bliss Cruise Reviews

This is by far a revenue- money maker cruise for NCL and not about the best possible “Guest” experience. With over 4000 cruises NCL “missed the boat” when it comes to “ public” venues...with over 4000 Guests and plenty of ... Read More
This is by far a revenue- money maker cruise for NCL and not about the best possible “Guest” experience. With over 4000 cruises NCL “missed the boat” when it comes to “ public” venues...with over 4000 Guests and plenty of cabins they did NOT have public spaces large enough to accommodate a group of this size and everything needed a reservation but was sold out within hours of boarding and up charges for everything?!! NCL has lost their ability to offer “freestyle” cruising but has enhanced their ability to pack people on a ship causing overcrowding but for sure this ship has become a money maker for them! Their Management team had the worst attitude and rude and did not aim to please from Cruise Director to Hotel Director to Group Leaders to Staff...so many rigid rules that benefited NCL but NOT the Guests! Safety issues for sure! On a positive note- food was great but service was slow and Jersey Boys Show was excellent while Havana Show put me to sleep! I loved the single Studio cabin! I have cruised with NCL over 12 times and have been pleased with other ships but I do NOT recommend the Bliss. The PORT of departure experience was the worst ever...no bays for buses and nothing but traffic jams trying to board/disembark from the city streets of Seattle-hard to believe NCL did not have a better plan for a ship with so many passengers?! Best part of this cruise was viewing the beauty of Alaska but that can be done on any ship with any cruiseline NCL needs to step up to compete with other cruiselines for the best “Alaskan” experience! Read Less
Sail Date June 2018
Although we greatly enjoyed our cruise on the Norwegian Bliss, we were disappointed to see that many activities had an up charge. Racing - $10 charge. Laser tag - $5 charge. Prohibition show - $20 charge. Ocean Blu - $18 charge in addition ... Read More
Although we greatly enjoyed our cruise on the Norwegian Bliss, we were disappointed to see that many activities had an up charge. Racing - $10 charge. Laser tag - $5 charge. Prohibition show - $20 charge. Ocean Blu - $18 charge in addition to the speciality dining package. Margaritaville - $20 charge per person for lunch/dinner; you were not allowed to share and there was more than enough for 2 people. Yoga - $12 charge. Spin class - $20 charge. Since the racing and laser tag were advertised as being the newest attraction on the fleet, we were surprised to discover there was a charge. The ports in Alaska were fabulous. We got on and off the ship quickly. It was well organized. We went on the White Pass Railway in Skagway. It was a beautiful, sunny day and the scenery was breathtaking. In Ketchikan we attended the Lumberjack show which was very entertaining. We walked around in Victoria, but did not find the city at all interesting. It was a wonderful cruise on a beautiful new ship. We enjoy sailing with Norwegian but are unhappy that they have begun to charge for most activities on board. Read Less
Sail Date June 2018
This was my 6th cruise with NCL. It was a great experience, however, some of the things I've come to expect from them were missing - the white hot party, chocolate night, the great photo package deals, more family friendly shows in ... Read More
This was my 6th cruise with NCL. It was a great experience, however, some of the things I've come to expect from them were missing - the white hot party, chocolate night, the great photo package deals, more family friendly shows in the theatre. On the plus side, this new ship offered new experiences and places to eat - laser tag, go cars, coco's, Starbucks. Unlike prior cruises where one had to search the photo shop for pictures taken during the cruise, each stateroom is assigned a photo folder number. As photos are taken, guests give room numbers and the photos are placed in the assigned folders. I loved how close the ship got to the glacier. The staff were friendly and very accommodating. Suggestions for NCL - look at opening more varied itineraries, for example more eastern and southern Caribbean from Florida. Bring back the fun/good stuff - the white hot party, chocolate night, the great photo package deals, more family friendly shows in the theatre. Review the pricing structure or offer more included items to justify the price. I would definitely sail NCL again especially if they have an itinerary that I haven't done from Florida. Read Less
Sail Date June 2018
Stayed one night in Seattle prior to departure and enjoyed a beautiful day. Took an Uber to the dock and was quickly brought in for check-in. Embarkation was extremely easy and everyone made you feel welcomed. Stayed mid-ship, in a ... Read More
Stayed one night in Seattle prior to departure and enjoyed a beautiful day. Took an Uber to the dock and was quickly brought in for check-in. Embarkation was extremely easy and everyone made you feel welcomed. Stayed mid-ship, in a mini-suite, adjoining cabins on deck 9. The location seemed great for most everywhere we wanted to go. As for the dining, there was something for everyone. The usual spread of international selections, pizza and burger bars were available in the Garden Cafe. Seating seemed ample and seemed busy at the front of the ship which overlooked the Observation Lounge below. Wall to wall windows made this a popular spot. They put actual sinks at the entrances to the cafe, but unfortunately, most people opted for simply using hand sanitizer. (Aside: I never understood this--take 30 seconds and actually clean your hands. If you put your hands in bird poop, would you want to CLEAN them, or just move it around and hope to sanitize hands with some gel?) The specialty restaurants were a bit of a disappointment. Not only was the service not up to par with other NCL trips I've made, but it just didn't have the "Specialty" feel. Perhaps it was the places we booked--Le Bistro, La Cucina, and Los Lobos, the food was ok, but just didn't have that POP. The regular restaurants were just ok as well. Seemed like Garden Cafe food, marketed with cute menu-speak to make it sound more elegant. The activities and entertainment were outstanding. The cruise director was very welcoming and had a remarkable memory. The normal trivia games were fun and some newer games had a modern twist with the use of computers to make some feel like a real game show. The family enjoyed "Escape the Bigtop", which pitted several teams against each other in order to solve the final puzzle. If you're a sleuth, check this out for a great hour of fun. The go-karts were pretty cool, however I don't recommend buying the cruise-long unlimited offering ($99). I believe the per-race cost is around $10. Although I probably could've raced at least ten times to break even, the process and safety briefings become so long and tedious that you just don't want to wait in line again to re-ride more than once, maybe twice a day. We didn't get a chance to play laser tag, so no review of it. The Video arcade had a few, not so cheap games to play. Parents, be aware that your kid can simply tap or swipe and play. It can add up quickly. Tickets are dispensed similar to Peter Piper Pizza, but the cash spent/prize value ration is not very good. My teen really enjoyed Entourage, the parent free entertainment area. She made lots of new friends and had a great time. My 11 year old went into Splash Academy, but after seeing Entourage, she was too cool for the Academy. Jersey Boys was a little slow at the beginning, but got fun 45 minutes into the show. A mix of classic hits made it a favorite among the Boomers on the cruise. The comedians were very funny for a cruise ship gig and were even able to keep it together during the "family friendly" shows. We enjoyed the art auction a couple of times, just for the showmanship. I lost my butt in the casino, even after hitting a royal flush on video poker for $8k. That didn't take away from the fact that everyone in the casino was super friendly and proficient at what they did. Probably the best crew I've seen on a cruise. As for the ports, we caught incredible weather during our cruise. This had its positives and negatives. Mid 70s in Alaska can be dynamite, but it took away from the true Alaskan feel we had hoped for. Our favorite excursion by far, was ATV/Glacier tour in Skagway by Southeast Tours (through Costco). It was absolutely breathtaking and a fun ride (30-45 minutes) up rugged terrain to see a glacier and Lake Bennett. There's decent shopping at all stops, but I think Ketchican had the best value for souvenirs dockside. All in all, it was a wonderful trip. I had hoped to see more wildlife from the ship, but aside from a few whales at a distance, we really didn't see much. There was however, plenty of mountains with waterfalls and other beautiful scenery. If wildlife is what you're after, be sure to book excursions that cater to that. Read Less
Sail Date June 2018
The Norwegian Bliss was way too crowded. 4200 people and two elevator areas made it always a long wait. Every theatre was crowded and you had to reserve a spot or you had to wait to enter. Atrium area was very crowded. Standing room ... Read More
The Norwegian Bliss was way too crowded. 4200 people and two elevator areas made it always a long wait. Every theatre was crowded and you had to reserve a spot or you had to wait to enter. Atrium area was very crowded. Standing room only. The ship was so large that it could not come close to glacier. You were miles away and could only see half. All other ships get the whole experience. This ship is not suitable for Alaska. That was suppose to be the highlight of the ship and was extremely disappointed. The Manhattan Dining room was very slow. The waiter brought ketchup in bottle to our table and then took it away to Bring to other table without even asking. There was a private event for an Indian group on ship that took the whole front of observation deck and we were kicked out. Another night the Margaritaville room was blocked off for another private party. One night the Bliss Theatre had an entire section blocked off for them. Really? We all paid for this ship. Warning! Don’t use this ship if you want to see Glacier Bay! Read Less
Sail Date June 2018
I chose this ship because I sailed on the Pearl and Jewel. They were pretty nice ships and had a lot of great activities to do. Unfortunately, the Bliss is too big. 4,000+ people with about 1500 staff. All the shows were booked before ... Read More
I chose this ship because I sailed on the Pearl and Jewel. They were pretty nice ships and had a lot of great activities to do. Unfortunately, the Bliss is too big. 4,000+ people with about 1500 staff. All the shows were booked before I got on the ship, nearly all the specialty dining was booked before we got on the ship, the elevators were constantly packed, the buffet constantly packed, the staff were overworked, over exhausted and probably underpaid.... They charge for EVERYTHING!! It didn't matter if you had the dining package....Ocean Blue added an additional $18 per person to eat there and the food was raw!! Disgusting. I truly had the worst experience every on this ship. Shore excursions were amazing of course because Alaska is amazing, but choose another ship to enjoy this Alaskan adventure unless you like crowds and lots of pushy people making their way to all parts of the ship. Oh, and if you decide to try out the fitness room just to kind of get a little exercise, be prepared to be belittled while you are there by the fitness guru who knows it all. Read Less
Sail Date June 2018
Perhaps this is standard for Alaskan cruises but the port stops were far too short. 6 hours in Juneau and Ketchikan, 5 hours in Victoria--only full day was in Skagway. That means that if you have a several hour excursion, it takes the ... Read More
Perhaps this is standard for Alaskan cruises but the port stops were far too short. 6 hours in Juneau and Ketchikan, 5 hours in Victoria--only full day was in Skagway. That means that if you have a several hour excursion, it takes the entire time and you don't even have a few minutes to explore the port gift shop. That being said, Alaska was gorgeous and far warmer than we expected. Loved seeing seals on icebergs as we sailed to the Dawes glacier in the Endicott Arm. The White Pass Yukon excursion to Bennett Lake was gorgeous. Be aware of salmon season if you sign up for the hatchery. The new ship is lovely but too crowded. Not enough elevators, long waits for those (but too many stairs to take for 20 floors!), hard to find places to sit in the buffet dining. Be warned that shows are not at all family friendly (Jersey Boys, Havana, and Happy Hour Prohibition the musical). The Waterfront area with gelato shop and seating is nice, as is the Observation Lounge. The spa Thermal Suite is delightful but pricey. Enjoy! Read Less
Sail Date June 2018
We took our family of 6 on this cruise, 4 kids ages 11- 16, my husband and I have been on 9 other cruises and have loved all of them. However, this cruise was not so great! Alaska is wonderful, we loved every minute of the views and the ... Read More
We took our family of 6 on this cruise, 4 kids ages 11- 16, my husband and I have been on 9 other cruises and have loved all of them. However, this cruise was not so great! Alaska is wonderful, we loved every minute of the views and the ports of call, but just skip going on this ship, we were never able to do the laser tag, go carts, shows, or sit in the observation deck due to to many people and not enough seats. We were not even able to upgrade any of our meals on board because all of the restaurants were full for the week.We paid for 2 balcony rooms, they were honestly the smallest balcony rooms we have ever had, even Carnival's were bigger. The food is all the same, nothing special at all and we were so sick of it by the end of the cruise, and the wait staff was very unprepared and just plan old didn't care! Oh , and that great water slide that they show, only one of my kids got to use it, it was hardly Ever open, we have no idea why, it just wasn't! I will never cruise NCL again! Read Less
Sail Date June 2018
I had heard pretty good things about NCL, but during our trip, there were far too many negatives. I would have a very hard time sailing this cruise line ever again. I used the port valet service to supposedly get my bag safely from the ... Read More
I had heard pretty good things about NCL, but during our trip, there were far too many negatives. I would have a very hard time sailing this cruise line ever again. I used the port valet service to supposedly get my bag safely from the port of Seattle to the airport. My bag never arrived at my final destination and was a nightmare of an experience trying to find it. I never did get my bag and no one had any clue how to locate it. I was even hung up on by a gentleman name Jason (part of the port staff). I am so deeply upset and disappointed by the lack of communication and how the process was handled. The system is seriously flawed and this is unacceptable. Also- not impressed with any of the food on this cruise line. They sell you on a “freestyle cruise experience”, but it was just too standard and there were no special experiences or good dining choices. All of the meals tasted like they were being mass produced. In regards to the activities & onboard entertainment - The fact that you have to sign up for everything and reserve in a hectic panic when you first get on board, makes cruising so unenjoyable. If you did not sign up right away, then you missed the opportunity to do all of the activities (Laser tag, go karts, shows, dining times, etc.) Because the boat was fairly new, everything was in good condition - well decorated boat. The rooms were standard. We had a mini-suite with balcony (connecting rooms). It was nice to be close to our other family members on board. The bathrooms were larger than other ships we have been on, so that was a nice feature. I do think the beverage package is worth it on the cruise- this was our first time having done that, and I think it was a good value. We were overall very disappointed. We miss the good old days of cruising, with a slightly smaller ship, and more of a personalized experience! Read Less
Sail Date June 2018
We've never been to Alaska and the opportunity to do so on a brand new mega-ship fell into our laps when chance had us attending a conference in Seattle the week before our cruise. It was a "no-brainer" and we booked a full ... Read More
We've never been to Alaska and the opportunity to do so on a brand new mega-ship fell into our laps when chance had us attending a conference in Seattle the week before our cruise. It was a "no-brainer" and we booked a full 11 months prior to sailing. We knew that a balcony was a must and choose a midship mini-suite cabin (13-196). Well located, quiet and plenty of room for a couple. Not sure I could say that if we'd have had a 3rd or 4th traveling with us. The trip didn't disappoint, from the relatively smooth embarkation, the beautiful departure weather and the timely lunch, reservations and cabin availability. The ship is massive, but with our cabin location and the fact that we don't mind walking a few steps up and down, some of the elevator crowding is easily avoided. By the way, the aft elevators are often less crowded. The overall weather was good, little rain on excursion days, and generally gentle seas always helps! We never lacked for things to do, from shows to the casino, taking in the sights ashore or from the many vistas inside and out on the Bliss, the Thermal Suite in the Spa or simply lounging in our cabin or on our balcony. One minor annoyance and this is just me, a detail oriented retired military aviator. The ships channel on the in-cabin TV was poor. From the constant repetition of irrelevant info (international clock times/world view) getting the same amount of screen time as the ships present position and planned course against only semi-detailed maps not to mention that tomorrow's weather was always N/A. Come on NCL, you can certainly do better. Sorry, but this is stuff I do for a living, call me, I'll help you improve your info flow gratis. We enjoyed our fair share of the Ultimate Drink Package, well worth it as well as the 3 nights of Specialty Dining. Cagney's, La Cucina and Los Lobos didn't disappoint. But neither did the regular dining rooms Manhattan, Savor and Taste. We also had lunch a couple days after shore excursions in The Local and enjoyed the change of pace as well. Overall, we'd rate the Garden Cafe (buffet) as Good - Very Good. The food choices are enormous, but so are the crowds. Sometimes a particular item you're looking for on the buffet is only at one station, though for many items, they usually have two stations, so more searching at the buffet is necessary than really should be. Also, it tends to be difficult to find seating inside the buffet and there were only two of us. However, we always found seating in the covered outdoor areas directly adjacent to both sides of the buffet, so only mildly annoying. But, with 4,000+ passengers, not unexpected. Highly recommend the Thermal Suite in the Spa pass! We purchased this before the cruise, somewhat hesitant thinking it would be crowded. Anything but, it was never crowded, only one time in the six days (approx 15 hours) I spent in the Spa was it ever close to being crowded. I immensely enjoyed the vitality pool, steam room, sauna, salt room, rain shower and snow room along with the wonderfully relaxing kids free atmosphere and loungers. Havana was a fine show, Jersey Boys were excellent and we absolutely loved BeatleMania Live, both in the Cavern Club and in the Bliss Theater! Unfortunately, the Prohibition Musical was cancelled due to illness by some of the performers, but that's nothing that can be controlled. And yes, this grown man enjoyed a round of Laser Tag and some fun laps on the Go-Kart track! For those of you worried about the motion of the ocean, the Bliss was amazingly stable. Despite one day of 5 foot seas on our return, you could barely feel it and the gentle rocking probably helped with the many restful nights of sleep! We booked this trip looking to enjoy a nice relaxing vacation with some spectacular scenery and top-notch treatment and were not disappointed!! We would absolutely cruise on Norwegian again, absolutely do another Alaskan cruise and absolutely go on the Bliss again. Thanks for making our first long cruise and first Alaskan trip so blissful! Read Less
Sail Date June 2018
We have done several cruises with Holland America and Royal Caribbean so this is not our first experience cruising. The ship is very big and beautiful, but bigger is not better. The ship is new, big and very clean. Everything is ... Read More
We have done several cruises with Holland America and Royal Caribbean so this is not our first experience cruising. The ship is very big and beautiful, but bigger is not better. The ship is new, big and very clean. Everything is spotless and they were constantly cleaning. Way too many people on the ship. The buffet was very crowded and almost impossible to find a table in the mornings. The large observation deck was beautiful, but on the days the ship was at sea, it was a zoo - very crowded, all seats were taken and families with kids running around playing and making lots of noise. Not very blissful. It's unfortunate as the observation deck is a beautiful spot, just the only place to hang out with a view on days at sea other than your room. Another major problem we encountered is that everything was booked on the first day of the cruise - the race track and laser tag that they heavily promote, were both booked all week by the afternoon of the first day. And there is a charge to do both if you were lucky enough to get a reservation. The speciality restaurants were also booked for the week on the first day. Of course we didn't know this until we tried to book some dinners on the 2nd day of the cruise and could not. I felt we were constantly charged and up charged. My wife got a massage at the spa one day and couldn't use the spa area afterwards with paying another fee. Really? Finally, the time in each port was short. We felt rushed to get off, do an activity and then make it back in time to stand in the lines to rebound. And the last night of the cruise, we were in Victoria from 4-10pm. Not good if you wanted to have a nice group dinner on the last night. Unless you wanted to miss one of the 4 ports. Overall a beautiful ship, but way too crowded and too many extra cost across the board. Would not recommend the Bliss. Read Less
Sail Date June 2018
Ship has 4000 guests and only 2 sets of elevators = very long waits for elevators. Buffet and theater both located on front of ship with observation deck = very crowded and long waits. Handicap access was poor for those individuals ... Read More
Ship has 4000 guests and only 2 sets of elevators = very long waits for elevators. Buffet and theater both located on front of ship with observation deck = very crowded and long waits. Handicap access was poor for those individuals with long lines for elevators it made travel almost impossible during peak times. Ports leave time 1:00pm was very short stays in port...then only buffet open...no seated dining = very long buffet lines and no seating available. Theater was way too small, had to have reservations for shows with very limited showtimes. Even after standing in line for 30min we were denied entrance to show due to not having a reservation = very poor. Extra charges for gocarts and laser tag take away from having the option of these...they should be included. Too many extra charge dining areas...could utilize some of this space for open complimentary dining. Food staff and service was EXCELLENT!. Bar service and staff was EXCELLENT! Read Less
Sail Date June 2018
This was a bucket list check- off, fantasy vacation for our family.We had a group of 8 people. 6 adults and 2 children. We started our journey from Florida, which is a 3 hour time difference. We stayed at Seattle Marriott Bellevue hotel, ... Read More
This was a bucket list check- off, fantasy vacation for our family.We had a group of 8 people. 6 adults and 2 children. We started our journey from Florida, which is a 3 hour time difference. We stayed at Seattle Marriott Bellevue hotel, which I booked through hotwire for 135 per night. The hotel was located in the Bellevue city district. I feel the hotel would be better suited for business meetings. We were all hungry when we arrived and decided to eat at the hotel restaurant. The waitstaff was kind, but the food was overpriced and not great. When we awoke in the morning we anticipated a continental breakfast, they did not offer one. Bellevue was a very clean and beautiful city, but expensive. The hotel did not offer a shuttle to the airport or the dock. We took an uber ride to the dock, our driver was very nice and told us a lot about the city and living in Washington. We arrived at the pier around 0800. We were able to check our bags at that time, but we could not check-in until 1000. I liked that we didn't have to drag our suitcases around until check-in. We dined at a small coffee shop on the corner of the street across from the ship that offered Korean inspired breakfast dishes. It was good and the only restaurant I saw open close enough to walk with a 5 and 8 year old. We walked around the pier and looked at the ship from the outside. We were able to get some great pictures in front of the artwork of the Bliss. When we were getting ready to embark an elderly woman tripped and fell face down on the cement while on her way to check her bag. Norwegian staff was quick to help her and a medic came to address her needs. Embarkation went smoothly. We are all balcony rooms and still got in at around 1030. We explored the decks. 6,7,8 are the main ones for activities. On all the walls are screens for ordering or directions, and in the bottom right hand corner of the screen also has the time, which is important because clocks are scarce. This was also helpful, as the time zones changed twice while we aboard the ship. We ordered a game of laser tag. Later in our room we ordered race track for my husband and grandson. They had a double go kart ride for kids and adults from 5-6. I ordered the specialty dining, spa and shows before the cruise. The Garden cafe had a good mix of food choices. Indian, Asian, American, seafood, etc... unique desserts were included with each dining time in the Garden Cafe. We got to our cabin around 1330. Our luggage didn't arrive until around 1800. The cabin had the bathroom to the right, couch, and then bed by the sliding glass door. The bathroom had one sink and a glass shower stall. We had plenty of room to move. My husband is 6'2" and I'm 5'3". I put my clothes in the drawer under the couch and hung dresses in the closet. There is room underneath the bed to slide the suitcases. My husband lived out of his suitcase and closet. The other drawer had pillows and blanket for the couch. Our room was clean and comfortable. Our room steward was excellent. We ate dinner at Teppanyaki. Good show and large portions of Japanese food. They take a photo while you are eating and have it ready at the end of service. We checked out the observation lounge. Nice, large viewing windows, lounge chairs and seating throughout the area. A small buffet is offered. Soup sandwiches, some desserts and drinks. The ship is crowded, but there are places to be alone. The second day at sea we used the spa. My husband would workout and use the spa. I loved the relaxation pool with the jets. I liked the heated tile loungers too.I did some of the organized classes when I could. I would get sweets at the bake shop from time to time. The grand kids went to the kids club and loved it. The morning time for kids club is free play time, but each evening there was a different theme. They had a pajama party, superheros, pirates, and jungle circus practice for the big performance. They also had a white themed dance party for the kids, they could wear all white or florescent and glow under the black lights. The circus performance for the kids took place in the main theater and was the highlight of their time. My grandchildren were a tiger (five years) and a plate spinner (eight years). We had a cruise critic meet and mingle in the District brew house at noon. NCL provided champagne, mimosas, snacks of spring rolls, chicken, puff pastries with assorted toppings. The cruise director Silas Cook and other officers met us. They provided entertainment and a good time. After the meeting we did a slot pull at 1400. It was fun! 14 of us put money in one slot machine and took turns playing it. Kristie was the most lucky and we were able to break even. We had dinner at the Manhattan room, there isn't dancing in this one. Good food and great service. I saw Havana, it was interesting. The actors and dancers were good and professional, but the script seemed off and pieced together oddly. It was difficult to follow. On the 3rd day we arrived in Ketchican. We went off the ship two hours before our excursion and had a chance to explore the city. The town shops were quaint and had the best prices of all the excursion stops. We did the canoe ride and rain forest in Ketchikan. The views were spectacular. We got a history of the area and were able to enjoy a relaxed canoe ride. We stopped at a small cooking hut and enjoyed a wonderful lunch of home made jam with bread, salmon spread on bread, and a delicious clam chowder. They even gave us coffee and hot chocolate, all cooked over an open fire. Our guide took us on a nature walk through the Ketchikan rain forest where we learned about the native plants and their medicinal properties. On the way back we all had a blast racing the other canoe, and experienced some of Ketchikan's famous rainy weather as we docked. The grand kids had a ball paddling.We did laser tag that evening when we returned. It was a workout and fun. You could recharge if someone killed you to play some more. We ate at Le Bistro. Good food, but small portions, good service. We snacked at the garden cafe too. On the 4th day, we did whale watching through Juneau Whale Watch. It was my husbands favorite excursion. Our naturalist and ship captain were Alaska natives and offered us interesting facts about the area and were very knowledgeable about the whales and the glaciers. We saw four whales, sea lions, pilot dolphins, and bald eagles. Just the views were worth the trip. It was truly breathtaking and the boat ride was exhilarating. We cruised the glacier that night and ate at the Manhattan. On our 5th day, Skagway, Alaska, we did Mushers camp. It was a 1/2 hour ride in a bus and then 1/2 in a jeep to get to the dog carts. The ride was short. One loop around the camp. Then we had a talk on the races that happened. A short time to play with the dogs and pups. The guides were great and informative. The mushers were all professional racers and had participated in either the Jr. Iditarod or the actual race and the dogs were also professional racers. We wished we could have had more time to interact with the dogs and puppies. Then back on the jeep to the bus. That night we ate at Cagney's. My son got the Porterhouse and ate it all. It is a huge steak! Nice dinner and service. 6th day, more spa, arcade room, casino, and eating. We ate at the Local sometimes for lunch and had the chicken wings, and sandwiches. At noon, there was a past guess party at the District brew house. They gave us different beers and finger foods. It was a nice selection and the staff came and spoke to us from the different departments of the ship. I saw the "Beatles", fun show and good singing. Dinner was at the Manhattan. Food at the Manhattan room was always good and there was a good selection. We saw the Jersey boys. Excellent show! Good story line and singing. 7th day, Victoria we didn't book anything and walked to the pier, nice playground and food shops around pier. Good music and acts throughout the ship. I saw Camille Rae sing, she was good. Jim Badger was good. Tatiana was good. Duo Rika was good. The guy sang Elvis great, but had an accent when speaking. My family said they liked the comedy show. They had movies in the Atrium and game shows there. We would get yummy snacks in our room from the hotel director Mark Maeling and Jovo Sekulovic. We would get invites to various things happening aboard the ship. Something for everyone. We had a Seattle excursion on disembarkation day. They had us check our luggage the night before and we went to the theater the day of at 0800. We went through customs and the luggage was separate waiting for us on the other side of the custom building. The bus for the tour was the next stop. Disembarkation went smoothly. The Seattle tour took us to the Space Needle. We all had to pee waiting in line to go up and there are no bathrooms until you get to the top, so go before you go up! We were a bit disappointed that the space needle seemed to be under construction, but the views were still spectacular. Next stop was Pike Place market. This was a fun touristy stop, but it was so crowded and crazy that it was hard to take it all in. We did get some really fun souvenirs to take back with us. The tour guide was funny and informative. We were dropped off at the airport from the Seattle Tour. We were in staterooms 11210, 11214, 11222. Somethings that could be improved are the times in port and NCL's texting app. I would like to go again. Best cruise ever! Read Less
Sail Date June 2018
We took the Norwegian Bliss to Alaska one week ago June 23-30, 2018. We chose this ship because it was a new ship and it was my parents 50th Wedding Anniversary, and mine and my husband's 50th birthdays so we thought this would be ... Read More
We took the Norwegian Bliss to Alaska one week ago June 23-30, 2018. We chose this ship because it was a new ship and it was my parents 50th Wedding Anniversary, and mine and my husband's 50th birthdays so we thought this would be a great way to celebrate all the 50 events. We have cruised several times on Carnival as well as Royal Caribbean, so this was our first time on Norwegian. Norwegian proved to be very underwhelming compared to our other cruise experiences and I certainly expected more from a brand new ship and considering the cost was nearly double I definitely expected more for my money. First off, we had a balcony cabin which we had requested, and our cabin was located directly next to my parents and my sister's cabin. When we booked this cruise we told our cruise representative that we specifically wanted balcony cabins next to each other so that we could open up the balconies and all be connected together. We like to sit outside and enjoy the scenery and our morning coffee, which is something we have done on our previous cruises. We were assured by our cruise representative that this would not be a problem. When we arrived on the ship we were told that Norwegian does not allow for the balconies to be opened up and connected, they cited this was due to a fire safety issue. However, the balconies were clearly made to open up, they were just locked, and Norwegian refused to open them so we were unable to enjoy our typical outside scenery and morning coffee together as a family as we had done in the past on other ships. Management of the entertainment on the ship was terrible. We had been checking our online NCL account to book our entertainment early since February. We were never allowed to book anything but the Jersey Boys prior to arriving on the ship. The day we boarded, within an hour of boarding, all of the shows were completely sold out, both complimentary shows and those with fees. Part of this is because the ship only offers four showings of each show per week...on a ship with 4,000 guests. Definitely not enough showings. So Prohibition, the Comedy Show, and Havana were all sold out within an hour of arriving on the ship and we were unable to see any of the shows other than the Jersey Boys which was a good show but a shortened version of the broadway hit. Be prepared to pay on this cruise. Everything is very very expensive. Bingo was $50 to $75 dollars a day to play. The Go Kart Race Cars are $10, Laser Tag is $10. The only thing that was free was mini golf which was 5 holes and nothing to get excited about. Alcohol was ridiculous, as it is on most ships, cheapest drinks started at $10 per drink and went up to $15/$16 dollars per drink depending on what you ordered. Water was $6.00 a bottle and a 20% gratuity and service fee was added to every purchase. They had several places on the ship to eat including some specialty restaurants which were al-a-cart and expensive. We did eat at three of the specialty restaurants and were very underwhelmed particularly considering the cost. The ship also offers several what they call complimentary places to eat such as the dining rooms and the garden cafe which is buffet style. I found the food in the dining rooms to be just so so compared to other cruises and was definitely disappointed in the choices and selections offered. In the past on other cruises, there were always a variety of times and locations you could get food, everything from regular dining to midnight buffets, this was not so on the Bliss. The dining rooms, the garden cafe and specialty restaurants were closed by 9:30 each night. Room service was available 24 hours a day but they charged a $7.50 delivery charge each time you ordered. And even though room service was available 24 hours a day, you couldn't get coffee delivered before 6:30 a.m. in the morning. Service on the cruise was OK. When we first arrived on the ship my sister's room was still in the process of being cleaned so we left to explore the ship. When we came back her room still had cleaning supplies that had been left in the room and the coffee cups were dirty and looked like they had just been wiped off and placed next to the coffee maker, as they had coffee stains in the bottom of the cups. The ship charges you $14.50 per person per day, this fee is to cover tipping for everything on the ship, so we did not provide any additional tips at the end. There is a safe in the room to keep your valuables, which we did use everyday with the exception of the last morning when we were getting ready to leave the ship. We packed our remaining items up and cleaned out the safe and then went to grab a quick bite to eat before leaving the ship that morning. I had left my purse in the room inside the closet with the door closed while we were gone to breakfast. After breakfast we came back and grabbed our luggage and began the disembarkation process. It wasn't until we got back home that I noticed that $300 dollars was missing from my wallet. Now I hate to place blame on our room attendant, but he was the only person who had access to our room that morning besides us. Prior to that my wallet and purse were with me or locked in the safe the entire trip. So yes my fault for not leaving it locked in the safe until the very end, but I didn't want to forget anything so I had cleaned out the safe. Not a great way to end what should have been a great trip. While Alaska was absolutely stunning and I would love to go back again, I cannot recommend Norwegian or the Bliss. Save your money and try Princess or Royal Caribbean both of which have excellent ratings for cruising. Read Less
Sail Date June 2018
After sailing in the Haven last year on the Norwegian Epic, we couldn’t wait to do another cruise and have the perks that made the greater cost of the Haven, worth every Penny. Sadly for a multitude of reasons, the Haven on the Bliss, ... Read More
After sailing in the Haven last year on the Norwegian Epic, we couldn’t wait to do another cruise and have the perks that made the greater cost of the Haven, worth every Penny. Sadly for a multitude of reasons, the Haven on the Bliss, left us feeling foolish for spending $25,000 for 1 less room, and a lot less amenities. Here is the comparison to the Epic. To Start the Haven pool is smaller, and is now being used by substantially more Haven rooms. Instead of a larger pool, they chose to make a seating area I. 6 inches of water, which no one utilized. In addition they eliminated 1 hot tub in the pool area. I was told that there were 2 hot tubs on the 19th floor, where anyone under 16 wouldn’t be allowed. A ridiculous rule, since there is no bar in the area. The observation lounge is indeed beautiful, with 1 major flaw: Due to the Blue and White Swirl carpeting, reflecting off the glass it reasonably hard to observe anything. The food in the observation lounge usually consisted of Marshmallows, Peanut M&M’s, Gummy Bears, Macaroons, and Cold Water with orange slices, while the Non-Haven observation lounge on the 15th floor had a wide variety of actual food. As always the food and service in the Haven Restaurant was really great. However trying to get a preferred reservation at any specialty restaurants was impossible. On the Epic it was never a problem. On the Epic, we were escorted off the ship for excursions, and had a separate Haven entrance at every port. On the Bliss they never had either service. In total we waited over 3 hours in line getting back on the ship. Again if I wasn’t paying an extraordinary amount of money, this isn’t an issue. The water slides, Race Course, and Laser Tag, all of which Norwegian publicized heavily for the Bliss, had limited hours, due to the fact that there weren’t enough staff to man them effectively. So many kids and adults on the ship, never got to do any of those activities during the entire week. With the itinerary consisting of almost 3 full days at sea, there simply wasn’t, enough to do on the Bliss, that was actually available. When we asked about the lack of amenities on the Bliss that we experienced on The Epic, we were simply told, “we don’t do that here”. Since there isn’t a separate fitness center in the Bliss Haven, why isn’t the Spa included for Haven Guests? So simply put we spent twice as much money for a 2 Bedroom Family Suite, on the Bliss, and basically had 75% less amenities than we did on the Epic. When we left the Epic, we felt that staying in the Haven was something that we would always try to do, but after leaving the Bliss I felt like we got cheated, and I doubt that we would ever book a Haven Suite again. I would search for another Cruise line that offers equitable amenities. Read Less
Sail Date June 2018
Other family members chose the ship and cruise and I went along with the group. What is particular irritating is the constant charges appearing on the room bill as fees and services which should be explained when booking, not when you are ... Read More
Other family members chose the ship and cruise and I went along with the group. What is particular irritating is the constant charges appearing on the room bill as fees and services which should be explained when booking, not when you are held captive for the next 7 days. The cabin was clean and neat, the bed was comfortable and our steward was outstanding, could not have been more kind and respectful. I understand the bigger the boat, the bigger the crowds, but there has to be something done about the elevators and the wait times. Why have upscale restaurants? why up charge to eat better? I understand that there are different types of people or class of people, but this seems more like taking more money from captive audience. I do recommend the japanese restaurant Tappanaki and Q the bbq restaurant, the food was very good. Be prepared to spend a lot on excursions, some were reasonable, but going to Alaska, it is also a seasonal port so I am sure the locals have a lot to do with the prices. Read Less
Sail Date June 2018
Am I the only one that wasn't impressed by this ship? Did no one else notice every last inch of the ship was maximized for passenger cabin space? On such a large ship, there were only a few small double or triple volume spaces - no ... Read More
Am I the only one that wasn't impressed by this ship? Did no one else notice every last inch of the ship was maximized for passenger cabin space? On such a large ship, there were only a few small double or triple volume spaces - no one felt claustrophobic? I'll start with the cons first: -Sailing the inside passage with such a large ship resulted in shorter port stays (due to the tide schedule to not leave us stranded on the bottom of the canal). It also kept us from entering interesting areas like Glacier Bay bc the ship was simply too large. We did stop at one glacier that mustve been at least a mile away. The ship did three 360 degree rotations so everyone could get a chance to take their pictures. Not recommended for first time Alaskan travelers who want to see more. Great for travelers who just want to feel the Alaskan scenery go by - it IS beautiful. -Small public spaces - while the Bliss had a LOT of themed public areas, I did not feel there was a single grand space as you see in the same size (or even smaller) RCCL ships. All public spaces were single volume, low ceilings. It felt as if it were limited by a small ship structure, when in fact NCL prioritized cabin spaces. It looks like a huge apartment building on water, and in fact, feels like it as well inside. -Not enough elevators for so many passengers. 16 total if I remember correctly in two banks, but 4 of them are on a separate request panel because it goes one more floor higher. That means most people end up requesting either 6 or 2 per bank. And for those who press all buttons to request all 8 elevators, inevitably one set of elevators go to waste when they arrive. -Cruise Terminal in Seattle isn't designed to offload megaships like this. Some people waited up to 45 min to get off the ship, and that was after a 1 hour hold by CBP bc of overcrowding. -Most activities are booked on the first day, ie Go Kart, Laser Tag, etc. The good news is that its likely you can sweet talk someone giving you some open spaces. Worked every time. -I felt main dining room food was mediocre. Good menu, but food seemed precooked and plated. Five star service but three star food. -Specialty restaurants, La Cucina and Ocean Blue were the best for us. Ocean Blue has an extra $18 charge per person with the package. They don't tell you before hand, I'm sure its in some fine print somewhere but be warned. -Photography - typically we buy lots of photos from the cruise. When reviewing our photos at the end of the trip, we noticed how horribly over edited/over processed the images were. So terrible. It looked like we all had plastic surgery. Pros: -Service - Very friendly staff for the most part. Maitre D Daniel O. stood out the most. He had some sushi custom made for my son, found us in the Garden Cafe, and hand delivered it. Turns out he had a 3 yr old back at home too. -Ship Quality - Nice fit and finish to the interior of the ship. Good use of materials, and everything worked as designed. Some creaking/flexing during rougher waters, but nothing out of the ordinary. We did have some plumbing noise for a couple of days, but that went away before we decided to call someone about it. Themed public areas are really well designed. -SPLASH ACADEMY - My 3 yo had a great time down at Splash. Their security procedures and friendly staff made it really easy to drop off our child. There were some kids that were a bit shy, resisted going in, but it seems like everyone comes out happy. They even bring the kids on "field trips" around the ship, singing and dancing along the way. Good way to socialize the kids. At the end of the cruise, they have a big performance on the main stage, very nicely done. -Ocean Blue Restaurant - I have to bring this up again bc it was really a quality restaurant. Service was excellent and food was even better. A must try. We would've dined here 3 times in 7 days but we couldn't get seats on the last day. Bummer! Conclusion: While it seems like some people really enjoyed this ship, I feel a bit shorted on the public spaces of the ship. The huge marketing on the stop deck features distracted the reality of the interior. It is really a streamlined ship to maximize profit through high occupancy levels and upcharges with specialty restaurants (not to mention you have to reserve theater entertainment). While I didn't feel the Bliss maximized my Alaska experience, I think it would be worse in the Caribbean with the handful of swimming pools, and demand surge for outdoor activities which was already hard enough to book in cold Alaska. Read Less
Sail Date June 2018
This is the second NCL we have done. Last year we did the Epic and it was really fabulous! We did Haven both times and the difference was huge. The Bliss has an indoor pool in haven but it was still very cold and kids could stay in it for ... Read More
This is the second NCL we have done. Last year we did the Epic and it was really fabulous! We did Haven both times and the difference was huge. The Bliss has an indoor pool in haven but it was still very cold and kids could stay in it for 5 minutes before jumping into the hot tub that had 15 other kids in it. Only one hot tub kids could use. In rainy windy times we would sneak up to the deck 16 years or older and let them use the hot tub as their own private pool. However last day at sea the closed all the hot tubs for maintenance? We complained and said why close them on a day at sea? Day 1 all restaurants, race track and laser tag booked. We complained and overheard them say an extra 1,000 people on board and they sold too many dining packages for incentives. Kids in boat were crying because some did not get a chance to race or laser tag. It was often closed because of weather anyways. We were able through haven to secure 1 race track per person and 1 laser tag. Haven amenities same dessert in observation lounge never changed once, who wants dessert at 3:00 with cocktails? Went to 15th floor to get food. Haven staff was ok, we tip at end of cruise, cocktail servers seemed only driven by tips to help you. Upcharged for a drinks in haven, same drinks we could get at maltings whiskey bar on beverage package. Haven restaurant was a joke- better food anywhere else in ship. Epic was much better- same menu too! The port times are rediciouus never enough time off the boat I have seen other cruise port times and much better. Bliss seems to have gotten the worst port spots as well. No expedited on board off board for haven guests. I think they did once in Victoria. Juneau it took 30mins in line to get back on ship. Security man closed the line and started to take pictures of the line saying it was a joke. Manhattan had the best staff! Faster service and best food. You should have those people in the Haven. The buffet was the same food over and over. Splash academy was ok- we used it once. My kids got to ride the slide on last day before Victoria when the weather was ok. This ship is not designed for Alaska weather and outdoor activity. The walk out boardwalk was rarely used as it was too cold. Epic in Europe was half the price and twice the fun. Bliss has some kinks to work out. All in all I would not recommend this cruise. Read Less
Sail Date June 2018
I have always wanted to cruise to Alaska but wanted to wait until my kids would be old enough to appreciate/enjoy the scenery and excursions. We decided to book our cruise for June 2018 to celebrate my 40th birthday and our oldest ... Read More
I have always wanted to cruise to Alaska but wanted to wait until my kids would be old enough to appreciate/enjoy the scenery and excursions. We decided to book our cruise for June 2018 to celebrate my 40th birthday and our oldest daughter's high school graduation. (Our younger kids would be 6 and 7.) We researched cruise options and chose the Norwegian Bliss because the ship was going to be BRAND new and the price was very fair for a family of 5. A few of our favorite things: -The Splash Academy (kids club) was WONDERFUL! The staff and activities were fun and engaging- our little kids (ages 6 and 7) loved it! They even put on a circus the last sea day in the big theater- Adorable! I would say it blew Royal Caribbean's Allure of the Seas kids' club out of the water and was very close to DCL's kids' programs. -The ports were all very different and offered something fun and exciting. In Ketchikan we saw a Lumberjack show and toured totem poles at Bight Park. In Juneau we went on a whale watch and visited a beautiful glacier park. In Skagway we met the sled dogs (and puppies!) and panned for gold. These were all chosen with the help of our kids and booked in advance. In Victoria, we hired a private driver (found him at the port) and drove out to Butchart Gardens which was just beautiful- even the kids loved it! -The ship is just beautiful! It is clean, modern and well-designed. A few things we did not love: -We missed out on many activities on board bc we were unaware of how quickly they would "sell out". We never got to try the laser tag or go-carts. Comedy shows were completely gone and the only show tickets (Jersey Boys and Havana) we could get were at 10:30 at night- too late for us (and the kids' care cost $ after 10:30). -The Observation Lounge is reminiscent of the pool deck on a Caribbean cruise- people reserve chairs and park there all day making it near impossible to enjoy as an un-planned activity. -Our 17 year old daughter had a great time and met tons of friends. However, the planned program for kids her age was disappointing and she felt they really didn't want the older teens there. (This is the opinion of a teenager so take that for what it is....) In the end, it was one of our very favorite family vacations! We loved the ship, the ports, the excursions and were even lucky to get gorgeous, clear weather! Alaska may be the most beautiful and picturesque designations I have ever been to! Our son (8) is ready to do it all over again....and we just might! Read Less
Sail Date June 2018
Overall the cruise was disappointing. If this had been my first cruise it likely would have been my last. My experiences on previous cruises (including one other NCL cruise) have been much better. Common areas The observation ... Read More
Overall the cruise was disappointing. If this had been my first cruise it likely would have been my last. My experiences on previous cruises (including one other NCL cruise) have been much better. Common areas The observation lounge provided nice views but the seating was poorly organized. Large single person lounge chairs that were space out about 6 feet apart were the only window seats. These chairs were almost always occupied, typically with people taking naps. This left couches and group areas away from the windows for the majority of the passengers to fight over. When we did find seats in the observation lounge the great viewing window were not of much use. All the common areas were packed. On the Alaska cruise the outdoor areas do not get used all the much due to cold and often rainy weather. The inside area were not designed to fit all 4000 passengers on the nearly 3 full days at sea. Thus instead of the at sea time being relaxing it was a constant battle to find a place to hang out. Entertainment The race track was fun but overrated. We were able to luck into tickets once during family time for the race track. All other track times were fully booked. We were never able to get tickets to laser tag. Even during the at sea days Laser tag was only open generally 5-9pm. By the time we got on the boat at 1pm on Saturday all spots were reserved and when we tried to get in to play on a stand-by basis the message was we are already overbooked for today try tomorrow. This was the number one activity the kids wanted to do so their assessment at the end of the cruise was "We didn't even get to play laser tag" Both evening show were inappropriate for the kids (we took them anyway because there wasn't anything else for them to do) Most of the other entertainment was in venue that were too small so unless you were at the venue/lounge an hour ahead of time you were standing in a packed space. They had fun at splash academy but the majority of the time there was just spent playing switch or PS4 games which they can do at home. Food The food was very hit and miss. The shrimp on several occasions, including at Le Bistro, was always overcooked and tough. The garden cafe (buffet) had very little variety from meal to meal or day to day. The breakfast options every day were the same, about the only thing that changed was the flavor of muffin and the on type of cheese you could choose. The omelet stations all had the same 5 ingredients to choose from, cheese, peppers, onions, ham and ??. The lunch and dinner options were the same as each other and for every meal. Only the nightly main entree (Prime Rib, Seafood, Salmon, BBQ, Asian, and Ribs) changed in the evenings. We didn't eat dinner at the buffet but by the end of the week everybody was tired of the same old buffet food for lunch and dinner. The main dining room food was generally decent although again the menu variety was lacking. The daily specials changed but were still relatively similar to the special from the other days. I would give the food quality in the dining rooms a B- in general. The service on the other hand was very very slow. Only one night did we get in and out of the dining rooms in less then 2 hours, often waiting 30 minutes between courses. 2 of the 3 specialty restaurants were good Le Bistro had an interesting menu and good quality food (other than the overcooked shrimp mentioned above). Unfortunately the only table we could get at Le Bistro was at 9:30 at night for 2 people so the kids were not able to try French food. Q was also good, it was a last resort choice for us because we couldn't get reservations at any of the other specialty restaurants. The cheese grits were the best item I ate all week. Los Lobos food was bland and did not have any of the traditional mexican flavors. The fish at Los Lobos was overcooked and barely edible. Service was so poor we didn't bother to send it back. Our dinner here took over 2.5 hours. Musical entertainment. The music options were ok, most of the groups were decent but were often scheduled in spaces that were not large enough, while the larger areas (theater, observation lounge, Q stage) often went unused. There were the same number of entertainers and venues on this boat as there was on my previous NCL ship that had half the number of passengers. During the at sea days there was very little and no music entertainment scheduled during the day leaving us and the kids playing card games as our best option. Large Groups and Families. We had an extended group of 14 people. For the meals that we wanted to eat together the dining rooms would not let us sit at a single table. The best they could do was put us at 2 table in the same general area of the dining room. Service was so poor that even though we were seated at the same time, all three meals we had on table was completely done with entrees by the time the people at the other table received their entrees. State Room Service The state room attendant was friendly but rarely was our room made up before 1 or 2 in the afternoon and was generally not put back into sleeping arrangement until 9 at night (There were a couple nights the kids were ready for bed before the room was ready) The couch was left in bed formation the entire weeks so we only had beds to sit on when returning to the room. The kids favorite part of the stateroom, the towel animals, showed up 4 times during the trip. Port of Seattle entering and leaving the ship in Seattle was surprising efficient. It seem like this was the only part of the larger boat the NCL was ready for. Overall the boat felt like it had twice the people as previous cruised but the same amount of public space and entertainment options making everything a fight to try to be able to do. Often we were not able to participate in or enjoy the limited option that were available on the ship. Read Less
Sail Date June 2018
A friend was going and invited me. I'm so glad I made the trip. The ship was top-notch. Even though our cabin was toward the stern, and interior, it did not feel cramped. Plenty of room for two women. Good storage. Dining could ... Read More
A friend was going and invited me. I'm so glad I made the trip. The ship was top-notch. Even though our cabin was toward the stern, and interior, it did not feel cramped. Plenty of room for two women. Good storage. Dining could not have been better. Great choices. The two stage shows were outstanding, especially "Jersey Boys". And the smaller venues were great, especially "The District" - Jim Badger was so great, we went back 5 nights. At each port, the debarkation was efficient, and re-boarding was equally as easy. For a huge ship, I never felt crowded. The shops were well done (with great sales people), and the Casino was also well run. So glad we bought the Adult Beverage Package. Bars wherever you needed them, and with such good bar-persons. The wait staff was excellent. Nice to talk to people from all over the world. I would definitely do this again. Read Less
Sail Date June 2018
The professional and friendly staff aboard the Norwegian Bliss made my wife and I feel like we were totally welcome. The staff did everything with smiles and I truly believe they enjoy their jobs. Always greeted by my name and always ready ... Read More
The professional and friendly staff aboard the Norwegian Bliss made my wife and I feel like we were totally welcome. The staff did everything with smiles and I truly believe they enjoy their jobs. Always greeted by my name and always ready to give an ear to my stories. This is the definition of service at its best! The shows were very entertaining and never to many people.Dining on board can be anything and anywhere with so many choices, it never gets old. Shore excursions were totally awesome and adventurous as well! My wife and I set sail with other couples and we all loved it so much that we signed up for another cruise before we left the ship. We cannot put into words the excellent way we were treated and how spoiled we felt. We will miss the staff that took so good care of us all. Thank you Norwegian, Keith Hayden and Chong Sibley Read Less
Sail Date June 2018
We wanted to do the Alaska cruise to see the sights. The ship and staff was great, and we wanted for nothing. The bar staff made great drinks, except for Maltings Whiskey Bar, which for some reason kept making my Crown and diet wrong. ... Read More
We wanted to do the Alaska cruise to see the sights. The ship and staff was great, and we wanted for nothing. The bar staff made great drinks, except for Maltings Whiskey Bar, which for some reason kept making my Crown and diet wrong. After two like that, I just went to other bars without any problems. Maybe it was a language thing, or maybe the gal bartender just didn't listen. Our balcony cabin was nice, though it seemed a bit smaller than the balcony cabin we had on a freedom class vessel with Royal Caribbean. The buffet was good and consistent but not over the top. The specialty dining we did was great however. We did Q's, Ocean Blue, and Cagneys. Our party of seven had only one gripe regarding our dining. The house coffee was dreadful! We all laughed about it each morning, and drank juice with breakfast, then rode the elevator down to deck six to Starbucks for a decent coffee. Really, Norwegian, you surely can do better with another coffee supplier! The entertainment onboard was great. My wife and I had seen Jersey Boys in Las Vegas years ago (great show there) and the cast on the Bliss was on par with Vegas. We enjoyed the Beatles show on the last day too. The theater on board was very nice! The various entertainers in the bars, atrium, etc. were all pretty good. The service staff was very good throughout. Our itinerary was good with plenty of activity choices. We wished we would have had more time in Victoria however, as it is one of our favorite vacation places. Read Less
Sail Date June 2018
After having taken numerous cruises on another cruise line, all with favorable reviews, I found NCL exceptional, exceeding prior positive vacations. The Bliss ship was exceptional, and the crew could have not been more friendly or ... Read More
After having taken numerous cruises on another cruise line, all with favorable reviews, I found NCL exceptional, exceeding prior positive vacations. The Bliss ship was exceptional, and the crew could have not been more friendly or helpful. "Hello", "how are you doing today" and "can I assist you in any way" was the first line of all crew members. The food was exceptional, as we choose not to pre-pay for meals at the specialty restaurants, thinking we would try them if the food in the cruise restaurants was not good. That however never occurred. We tried all of the restaurants on the ship, and were never left without a favorable review of the service and the food. We would have liked a little more as to options for activities during the sailing only days, as this was not a Caribbean cruise where sitting in the sun on deck is the main activity. Finally, the excursions and options as to type of excursions were great, and appealable to all of my family members (14 to 50) Overall, the cruise was outstanding. Crew, food, excursions, and the location of the cruise are highly recommended. Read Less
Sail Date June 2018
Our cruise was very disappointing this was our first cruise on Norwegian and we won’t be going on it again. The food in main restaurants was horrible and did not have any variety. The service in these restaurant wasn’t great. The ... Read More
Our cruise was very disappointing this was our first cruise on Norwegian and we won’t be going on it again. The food in main restaurants was horrible and did not have any variety. The service in these restaurant wasn’t great. The specialty restaurants were good but getting reservations was almost impossible. The shows were good but unorganized and you had to pay for them. The only thing we can say is that most of the staff was awsome. The vibe club was worth it. The staff there was amazing. The alist bar and the staff there were great. The spa pass should be a pass it was over crowded and we couldn’t find stone benches because people saved them forhours at a time. My 16yr loved the go carts and laser tag. The common spaces were over crowded. In our past cruises we were only in our cabin to sleep. The common spaces had floor room only. Read Less
Sail Date June 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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