1,029 Norwegian Bliss Cruise Reviews

New ship just a sparkly token to get your money! The overall experience was really not good at all. The trip itself, to Alaska was one of The most beautiful sites I’ve ever seen in my life and the balcony is the only way to go, however ... Read More
New ship just a sparkly token to get your money! The overall experience was really not good at all. The trip itself, to Alaska was one of The most beautiful sites I’ve ever seen in my life and the balcony is the only way to go, however we went to Alaska for eight days and that was about $6700 for three people for the cruise and that was with one “FREE” well it wasn’t “FREE” it was almost 800 for The free traveler (and that doesn’t include tips and fees along the way) 1200 for the plane tickets and then another $1300 whenever we got off the boat, most of that 1300 was tips and fees. 14.50 a day per person then 20% tip on everything else, even their “free at sea isn’t free!! It’s a total rip off!! and if you go to the spa and get a facial and some Botox, it is 20% of whatever they charge you so if you get a and your bill is so the bill was supposed to be 1800 dollars then your tip amount they charge you is 360 dollars, yes three hundred and sixty dollars!! They don’t tell you that part!! So when your bill comes it it is 360 dollars more that it was supposed to be but hey they deserve a 20% tip on EVERYTHING YOU DO OR BUY!! so for a trip cost was well over $10,000 yes it was a nice trip would I do it again probably not if I’m gonna spend that kind of money I’ll go back to Disney where it’s more geared towards the kids. Way over priced and by the prices they have the boat should be lined in gold. lol I don’t think that we will be traveling again with Norwegian. Not really happy about the company, also it was the last night on the boat and I started my lady thing and I wasn’t prepared so I called down to customer service to see if they had any female products and the operator stammered and shuddered and said oh I do t know what to do oh boy I don’t know what to do, I said are you kidding me, it was 11 at night and so long long story short I finally was told to go to medic and they would help me so I do that and the lady tells me that sure we can help you I have them right here and she pulled out a box of 5 tampons and says we charge a fee of 39.99 PLUS the cost of the tampons which I believe were almost ten dollars. Well I said you are freaking kidding me and she said no and I had a few choice words and said OkY I don’t think I need any 50 dollar tampons I will use a damn washrag it’s cheaper!! Pissed me off beyond belief! And it is for that reason we won’t travel with Norwegian again. Absolutely unacceptable to take advantage of a situation like that. I can see a little charge to cover the cost of the product but 50 dollars really? For a dollar box of tampons!! If that isn’t robbery I don’t know what is. Customer service is mediocre most on board hardly speak English and value is less than acceptable and the service wasn’t the greatest. Not what we expected at all. Thank you Norwegian for costing the same price as 2 years of vacations in just over one week with them and that is with going on a Disney Cruise!! I could go twice for the price of once with Norwegian. Pretty sure it was cheaper to go with Disney and they are expensive but not even as expensive as NCL. For the price go with Disney where you always feel like a special visitor and not just another dollar. Many things I liked but really torqued about the tips and fees. And having to tip 20% even if the service was mediocre. However a perfect example of mediocracy being the new excellence!! They charge extreme prices and give mediocre service!! But hey whether they do good or great or poorly you still have to tip them 20% in the end!! Ridiculous!!! Hey that is the last dollar they get of mine. Really sad because I really hoped it was a good company to travel with so we could return every year with Norwegian but I think we will pass on that and let anyone and everyone know that Norwegian isnt the best for families, it is for the wealthy who don’t care about 10-15 thousand dollars!! Thank you but no thanks for that amount I’ll buy my dream corvette. I’m not so impressed, and they sort of ruined the experience for my family. I don’t like rip offs and I think this is a rip off they say free but then it is hundreds of dollars more than expected, free is free free isn’t 300 dollars or 14.50 a day per person even the FREE PERSON, and a dollar or two for a tip for the service of your FREE drinks or a 19.99 fee for your free ultimate dinner you receive! Or 360 tip to the spa for one thing!! That’s just the tip!!! RUN TO DISNEY DONT GO NORWEGIAN. I traveled on 6/9/2018-6/16/2018 on the bliss(new ship) and I was in cabin 10310. Read Less
Sail Date June 2018
Overall this cruise was amazing. The gigantic boat was beautiful and was everything we could have imagined...sort of. Here are a few tips: This cruise is not made for kids under the age of 3. Yes, they have a guppies play area but ... Read More
Overall this cruise was amazing. The gigantic boat was beautiful and was everything we could have imagined...sort of. Here are a few tips: This cruise is not made for kids under the age of 3. Yes, they have a guppies play area but it is not a drop-off while parents have some time to themselves. Yes the cruise line is still "working out" the details of this. I was disappointed when booking this cruise that this wasn't mentioned and in the case of this I probably would have waited another year to go that way my son would be 3 and could go to splash academy. With that being said, I asked for a crib for my son since he isn't able to sleep in a bed by himself yet. We reserved a balcony room with a couch so my other child sleeping with us had a place to stay as well. When we folded out the crib there was absolutely no room for us to move around the crib to get to the bathroom. Again if we were notified about this at the time we booked the crib/ reserved the room, we might have opted for purchasing a bigger room. Reserve go-karts and laser tag the day you get on the boat. Also there is a height restriction for the single go-karts (we booked the go-karts for a time thru the box office and when we got in line to do so 3/4 kids couldn't ride in the single karts due to being too short...and they only run the double go karts for one hour each day). We went and complained since we weren't told they had height restrictions and the guy running the activity apologized but couldn't do anything about it since this was the last day we were on the ship. To make it up to us he booked the family on a last minute laser tag (which when we tried to signup was fully booked the whole cruise so initially our family wasn't going to be able to do that as well). The excursions were great... I would highly recommend the Misty Fjords in Ketchikan and the train ride in Skagway. We did some whale watching in Juneau and it was good, but you can see the same thing from your ship! One complaint we had for the excursions is we didn't get enough time in the port to do souvenir shopping. We had a little time in Ketchikan but the rest of the time we were behind and had to run to the boat. I wish they made their stops longer (like for instance Juneau instead of leaving at 1 it could leave at 5). There was some decent entertainment on the boat. My family (without me because I was watching my son) went to Jersey Boys and said it was really good. Other then that we hit up a cover band playing all sorts of music most nights. There isn't much night life on this boat as the median age for this cruise is 47. Overall the staff was very friendly and helped in anyway they could. My middle child loved the Splash Academy and made a friend with one of her councilors. She cried at the end of the cruise because she had so much fun and didn't want to leave. My teenager liked the teen hangout area as well and met quite a few people there! When booking your room on the ship... consider staying in the aft as those elevators are rarely used. Our room was by the mid ship elevators and we had a hard time getting on them because they would be full ALL THE TIME! Since we had a stroller it sometimes took us 10 minutes to get on. We would have gone upstairs but we would have to go 6-7 flights just to get to where we needed to be. Pack warm.. we didn't wear shorts at all and sometime we were in a tee shirt but pack layers as Alaska weather is unexpected. Overall it was a great experience, saw some beautiful countryside and wildlife and got to experience seeing a glacier, but I probably won't be going on this cruise again until I retire! We have traveled on the Norwegian Escape and that by far was my more favorite cruise out of the two. Read Less
Sail Date June 2018
We were especially looking forward to this cruise, particularly because it was a new ship and we would be only the 2nd group on the ship. Staff was good and our cabin steward was excellent, food was very good too but some things were ... Read More
We were especially looking forward to this cruise, particularly because it was a new ship and we would be only the 2nd group on the ship. Staff was good and our cabin steward was excellent, food was very good too but some things were very dissappointing. For a new larger ship it felt as thought they added more cabins to carry more passengers but they didn't enlarge any of the common space or add and extra elevator bank (there were only 2). Most ships have 2 elevator banks plus some glass elevators near the atrium. Always a line to get elevator. The atrium was where many activites took place and it was right next to guest services/excursion desk. It was very noisy. When you needed to go to services you had to scream to be heard or hear. Getting off ship for excursions wasn't well organized. It was rather chaotic. And then once you got on the dock it was still chaotic. No signage so you weren't certain where to go. We took the Alaska cruise and port times were too short. If you did an excursion you weren't left any time to walk around town. It all felt very rushed. Read Less
Sail Date June 2018
Alaska was awesome.... too many misbehaved kids one was right next to our room and had a fit all night every night. Food was gross compared to our cruise to the Caribbean a year before. Lastly there were too many people per activity got ... Read More
Alaska was awesome.... too many misbehaved kids one was right next to our room and had a fit all night every night. Food was gross compared to our cruise to the Caribbean a year before. Lastly there were too many people per activity got to go cart once and laser tag once and had to fight for a spot.getting off the boat and going on excursions was the only saving grace. The staff on the ship varried some were great people and were accommodating others you could tell hated their job and gave you the impression that you were a burden. The majority made you feel burdensome especially when it concerned the buffet. There definitely needs a larger dining area as often times there was standing room only and you had to eat standing. Indians must have complained as there was Indian food every meal while the buffet seldom ever had good old comfort food which the majority of Americans would enjoy..... Read Less
Sail Date June 2018
We went on the Bliss for my sisters birthday. We originally booked the Pearl and then the dates for the Bliss were released and we decided to change. BIG MISTAKE!! NCL prides themselves on Free Style Cruising. Well this boat is anything ... Read More
We went on the Bliss for my sisters birthday. We originally booked the Pearl and then the dates for the Bliss were released and we decided to change. BIG MISTAKE!! NCL prides themselves on Free Style Cruising. Well this boat is anything but. This is our 6th NCL cruise. We have been on many different ships including the Epic and the Bliss is a waste of money. You have to make reservations for everything! Within the first hour of the cruise everything from the laser tag to restaurants had no more reservations left. Luckily we reserved the laser tag and go karts before the drill that morning. ON the day we were supposed to play laser tag the person in charge wouldnt let my son (6 years old) play because he was wearing Crocs. So I ran to the other end of the ship to get him a pair of my shoes to wear and noted they let 2 girls go in wearing flip flops (We have photos to prove they let the girls go in). When we said something about it we were told we had to wait 15 more minutes for the next group to go in. We left and went to customer service where a supervisor came down to talk with us and nothing was done besides credit us back for the laser tag we didnt get to enjoy. Then the day we had go kart reservations I called customer service and asked about closed toed shoes and Crocs and was told as long as it is closed toed it is fine. So we get all the way up there and are told my son cant go on with Crocs. We go to customer service again complain and the same guy comes out talks to my husband this time and cant tell us why he cant wear Crocs. In the end we ended up spending over 3 hours at customer service, missed 2 shows we planned on going to while having to deal with this and an upset 6 year old. He did get to go on the go karts but they couldnt book him during a time that he could drive himself he had to go in the double one. The crew on this ship is rude and when it is brought up to the supervisors nothing is done to make things right. They make up rules that are not posted anywhere but bend the rules for others. Bigger is not always better. We should have went on the Pearl! Dont waste your money on this ship! Read Less
Sail Date June 2018
Hi, This was my 4th Alaskan cruise. As always Alaska is one of the most beautiful destinations I have ever visited I strongly encourage everyone to visit this awesome landscape. So with that being said,The Bliss is a new and ... Read More
Hi, This was my 4th Alaskan cruise. As always Alaska is one of the most beautiful destinations I have ever visited I strongly encourage everyone to visit this awesome landscape. So with that being said,The Bliss is a new and Beautiful ship. The service was good. It was very easy to embark and disembark at every port. Unfortunately, the ship is very crowded. It is very difficult to get an elevator. The Garden Cafe was always crowded and always difficult to find a seat. The restaurant offerings were standard. There is no longer a lobster night, and with this being an Alaskan cruise I would have hoped there were more seafood offerings. The food was average at best. Nothing stood out, even in the specialty restaurant we tried. The Observation Lounge is beautiful. There is a wonderful bar at the front of the ship. The views are breathing. There is also a light buffet in the lounge as well. You will be lucky to find a chair or sofa to enjoy the views. Guests "claim" their territory on the ship. I witnessed people sleeping for hours on a chaise lounge. So, in a nutshell, Alaska is AWESOME! The Bliss, not so much. When going to Alaska book a smaller ship. Read Less
Sail Date June 2018
Just returned from a 7 day cruise on the bliss, ship was very nice as it new but dinning can be an issue, you must make reservation to get the dinning times you want, buffet is very crowded not enough seating and speciality dinning cost ... Read More
Just returned from a 7 day cruise on the bliss, ship was very nice as it new but dinning can be an issue, you must make reservation to get the dinning times you want, buffet is very crowded not enough seating and speciality dinning cost extra, go carts are very busy could only get on 1 time and laser tag is the same lucky to get in one session. Food was good but not great had the turkey medallions but did not taste anything like turkey. This ship brings in an extra 4000 people to ports which are crazy and therefore most port calls where too short, too busy you must schedule your tours early. Almost every port had 4 ships docked so it was extremely busy. Used the new airline boarding pass system, all worked well but our bags where late bu that was on American which has poor baggage performance. All infall Alaska is great , this was our second trip and if we go again it will be on a smaller ship.Fitness center was very busy as well. Read Less
Sail Date June 2018
This is just a quick recap of our recent cruise on the NCL Bliss. I’ll preface this by stating my wife and I are partial to NCL. Out of our 13 cruises, 11 have been with NCL and two with another cruise line. We just prefer the NCL brand. ... Read More
This is just a quick recap of our recent cruise on the NCL Bliss. I’ll preface this by stating my wife and I are partial to NCL. Out of our 13 cruises, 11 have been with NCL and two with another cruise line. We just prefer the NCL brand. With that being said I am not looking to debating or getting into arguments over who does what better or worse. I just felt the need to do a quick review on what our experiences were on the ship. This is geared more towards the ship and her amenities not the cruise overall. I am typing this through one time and not proof reading so English majors, lay off.  We left on June 9th for a seven day to Alaska. Embarkation / De-embarkation The embarkation had me a little worried with so many people, 4,000+, trying to get on the ship and this would be the first weekend that embarkation and debarkation would be taking place for the terminal team. We got there around noon and the crowds were still relatively small. Overall, things went without a hitch. It felt no different from getting on any other cruise out of Seattle and I would say from the moment we dropped off our bags for check-in to getting on the ship was no more than an hour. We did not have a Haven category so we did not get to skip much of the line. We are Latitudes members so it shaved off maybe 10 minutes of waiting. Getting off the ship was a breeze. We always take our own bags and after a quick last meal, we went to our room and were out of the terminal in less than 15 minutes. Overall, NCL and the terminal team did a great job having everything prepped and ready to make life as easy as possible with so many people. Navigating the Ship The Bliss is laid out well. For the most part the ship is easy to get around and there are a few areas that are congested ship. I will dive into that a little deeper later on. The elevators can be a pain. There are two main sets. One at the aft and one forward. This for us was not bad because we could use the stairs but for people in wheel chairs or carts this presented a challenge. I lost count of how many times people would cut them off to take the elevator and these people would have to wait for the next set to arrive and hopefully not be taken advantage off. That of course is not a ship issue but a people issue. Our biggest complaint if any was that the elevators face each other. Since they face each other people would hit the buttons on both sides, wait for one set to arrive, and get on to go where they wanted to go. This means elevators would routinely stop on floor and not have anyone to pick up. In the grand scheme of things, this is not a huge deal but would be annoying at times. There are plenty of stairs to use but NCL did an absolute horrible job with their picture areas. They use a main set of stairs by the casino and an entry way towards the shops. This would either backlog people trying to move or interrupt a family trying to get portraits done. It just made for an awkward scene for both sides. Other than those areas once, you find your bearings the ship is easy to navigate. Food The food was pretty standard with NCL. It’s not a five star at the MDR or buffet but for my wife and I we never had really any qualms about their food. Some things you like some things you don’t. One gripe we did have is that we like to look at the MDR menu and then decide if we wanted to eat there or at a specialty. You do not have that option on the Bliss. If you did not book a specialty at least a couple days before, you were not getting in unless someone cancelled. The buffet is large and we had no issues with seating which tends to be an issue on some other ships. They had their standard meals and during the cruise would switch up some of the meals. The Manhattan room had horrible service and we heard this chatter throughout the cruise from a lot of people. This is the largest MDR and we sat for about 30 minutes to get our order, another 15 minutes for appetizers, main course was quickly served after that, and dessert was at least 30 minutes. The other two free options Savor and Taste had great service and minimal waiting. We ate at a couple of the Specialty restaurants. Le Bistro was on point as always, Los Lobos was good, Ocean Blue, which is their seafood options, was amazing. If I had any complaints, it would be the price and Ocean Blue. I understand there is an added cost for better food but my wife and I ate a normal meal without dessert and our bill was $90. From my view I would see spending that a seafood restaurant on shore but for a cruise where you have already paid a fare I would expect to pay $20 - $25 a person for a normal meal at a specialty restaurant. We had read the menu beforehand and knew what we were getting into. We ate there a second night as well so the price point was not something that turned us off. Entrainment I hate to say it but NCL dropped the ball on this one in a major way. The way the theater is set up is a joke. They have enough room for maybe 1,000 people. Therefore, you absolutely must make reservations to catch an early show. The theater was only used for a handful of shows but used the rest of the ship for other activities. This is where the congestion came to play. Shows like deal or no deal or other of their large shows were done in the atrium. There is seating for maybe 200 people in there. This would cause the areas to clog up with people unless you got there 30 minutes to an hour early. A lot of people were left standing. Many of the other ships have rooms like the Spinnaker where they could seat more people and do their group activities but the Bliss did not have this option. There were no other headliners using the theater during the cruise, not even a production show put on by NCL. The comedians on board were horrible. Their material was bleak at best and if I heard the MC say “That’s awesome” one more time I was going to throw something. They were D list at best and had very few laughs from anyone in the crowd. When we go on a cruise, we expect to be entertained. These three were so bad it was almost painful to watch them bomb on stage. You could literally hear a pin drop in the theater and one of the “comedians” even made a comment to that. I would say that at least 15% of the crowd left after each set and the last comedian had about half a theater to work with. Now I do not expect an A list comedian by any means but we do expect more than someone who sounds like they have only been doing comedy in their garage for two weeks. Jersey boys who is their main event was good. Nothing I would go see a second time and was a one and done for us. Part of the reason is there is nothing new to see since it is scripted. When NCL has juggling acts, comedy’s, etc… There is always something new to see because of audiences participation could change the dynamics of the show. There were no other acts other than a quick Beatles band in the theater and that was a huge let down. The Beatles bad was great but they have them in the Cavern which holds about 50 – 75 people comfortably and there was around 100 of us crammed in there and numerous others that opened the door, saw the crowd, and then left. For the first time on an NCL cruise, my wife and I did not know what we could do for most of our time on the ship. It was either eat or go to the casino because you needed either to be at the one place an hour early or have a reservation. The Bliss perfected the art of nickel and diming you without throwing it in your face. By that, I mean if you were not able to make a reservation or get a place to sit/stand then your other option was to hit the casino or do an activity that costs money, which always seemed to have room for extra guests. Ironic? Go-karts and laser tag were actually a lot of fun but you need to book early. Overall We enjoyed our cruise but NCL lost this one. We were on the inaugural cruise on the Pearl and those first two years on that ship were highlights of our cruising with NCL. The CD Simon was amazing and the performances and acts on board were top notch. That was what we expected and the Bliss did not come remotely close to that or any other cruise we have been on with NCL. NCL proved bigger is not always better. Having to make reservations for everything and planning stuff out is not what NCL’s name has been over the past decade. When you are on vacation, we should not feel rushed or have to cut things short simply because we need to go grab a chair just in order to have a place to sit for the next activity. It felt like NCL has this fancy car with all the bells and whistles but did not know how to drive it. NCL’s motto of “You’re free to do whatever!” Needs to be changed to “You’re free to do whatever as long as you make reservations or show up an hour early.” Will be go on NCL again? Of course but it will not be on the Bliss. Sorry if my thoughts are muddled but typing this out on my phone was not the easiest.  Any questions by all means ask. Read Less
Sail Date June 2018
Wanted my grandchildren to see Alaska and we were excited to see the new ship Bliss. Seattle is a nightmare port to leave from too much construction and street closures. We had a mini suite that had NO drawers or enough room to store ... Read More
Wanted my grandchildren to see Alaska and we were excited to see the new ship Bliss. Seattle is a nightmare port to leave from too much construction and street closures. We had a mini suite that had NO drawers or enough room to store clothes for 4 people. It was clean and new but way to small. Food was great the Garden Cafe was awesome huge but we were always looking for a table to sit. All the restaurants were wonderful and specialty restaurants you could wait a bit and would sit you. Loved the casino the smoking portion was enclosed so it didn’t bother us non smokers. They had $10 tables so it wasn’t too bad nice dealers. The kids had a hard time getting on the laser tag and go carts they booked up fast and there is a charge for it! Teen club was great. My biggest complaint was the last full day on Bliss! We were going to Victoria Canada on Friday so at 11:30 am EVERYTHING on the ship CLOSED! Yes no casino or shops or any services were available. We didn’t get to port until 4:30 so there was nothing to do it was horrible. No shows either! I will never go on this ship again and I cruise about 4 times a year since I live in Florida-its easy for me to go plus I receive lots of offers from the casino but this ship is not the best I will stick to Escape or Get a Way. I’m diamond plus with RCL so back to them Stay away from this cruise ship! Read Less
Sail Date June 2018
We chose this cruise because it was a new ship. It is beautiful and we did have a nice time! Things I would like to say is there are way too many people! The elevators were always packed, rooms were small and we can handle that because the ... Read More
We chose this cruise because it was a new ship. It is beautiful and we did have a nice time! Things I would like to say is there are way too many people! The elevators were always packed, rooms were small and we can handle that because the bathroom was nice and large with glass shower but closet was TINY with no light. We tried to make a reservation for one of the shows and they booked up the first day! Water slides were only open once in a while and it was beautiful outside. The buffet was confusing and packed with people. We were not told of the port charges and tax on our unlimited drink package. The observation lounge is generally crowded and I got yelled at by a staff member for wearing my boots while sitting on a lounge chair. I wish I would have known no shoes were allowed. It is a crushed velvet type of material that will not last. Dining rooms are no dress code but do not wear a hat or you will get asked to remove it. Overall it is a nice ship but after being on Princess, I will continue cruising with them. Couldn't try the go carts because they were booked the entire time. The cost was double or more the cost of Princess. Read Less
Sail Date June 2018
Used the ships porter system, NCL gives you boarding passes, and airline tags, leave bags outside room before midnight, you do not retrieve in hanger, bags get taken to airport by cruise and checked into your airline. I received 1 bag, 2nd ... Read More
Used the ships porter system, NCL gives you boarding passes, and airline tags, leave bags outside room before midnight, you do not retrieve in hanger, bags get taken to airport by cruise and checked into your airline. I received 1 bag, 2nd bag never got checked into airline. Hopeful 2nd bag will show up. Will never use this system again. The ship is great, service wonderful. Front desk for service is understaffed, very slow!! Food excellent, bartender's very attentive. The spa would not let you buy a day pass for back wet area, and soak very high pressure to purchase their products, more than usual.NCL charging extra for everything. Laser tag, and go carts are an uncharged. They will only take dinner reservations up to 25%capacity ahead of cruise, so you have to call as soon as you get on ship to restaurants for reservations. Which I did not get most. I have always loved NCL, but not the same. Read Less
Sail Date June 2018
My girlfriend and I were excited to try out the brand new Norwegian Bliss. We each had previously been on 1 cruise with our families years ago but had never been together. We picked the Bliss for our Alaska cruise to try out all of the fun ... Read More
My girlfriend and I were excited to try out the brand new Norwegian Bliss. We each had previously been on 1 cruise with our families years ago but had never been together. We picked the Bliss for our Alaska cruise to try out all of the fun new options on a brand new ship. The ship was beautiful and well done, however, we ran into three major obstacles. The first was the food. We already had paid a significant chunk of change to board the ship, so we didn't really want to spend additional money on the up charge restaurants and figured the food would be very good in the main dining rooms anyways. Wow, were we disappointed. There were 3 main dining rooms, The Manhattan Room, Savor, and Taste. All 3 dining rooms served the same menu for each meal that day. When I had previously sailed on Norwegian they had different menus and options at each main dining room. On top of the poor selection, the food wasn't good. We found ourselves struggling to find a different entree each meal or one that was actually tasteful. One night we were limited to each order 3 appetizers because there were no new main meal options from the previous days and we already knew the available options weren't great. I would recommend the run of the mill Applebees dinner over the dinners served here. The second disappointment was with Norwegians "freestyle" cruising motto. Since we were on such a large ship, all the shows must be booked ahead of time. The first day there were long lines at every video board as all shows and specialty restaurants booked up. We were able to make it to each show due to some extra checking but I would warn that you aren't "freestyle" cruising. Instead you have to setup your own itinerary and you're not guaranteed to see the shows you want to go to. All the specialties dining areas were booked very quickly, luckily we didn't try to book one or we would have been disappointed. If you enjoy shows I would not recommend the Bliss, due to the size they only had 2 main performances, Jersey Boys and Havana (both were very good), and held them 2 nights each so that they could provide enough options for the majority of the ship to see the shows. We were used to seeing a new show each night on our previous cruising experiences. The trip was fun and we were happy we gave the new ship a try but I would not recommend it to others. Read Less
Sail Date June 2018
Overall, the newness of the Bliss makes up for some of the shortfalls. Not entirely, but a bit. Dining - This was our first cruise with Norwegian, and we were a bit underwhelmed with the dining choices that didn't cost extra. ... Read More
Overall, the newness of the Bliss makes up for some of the shortfalls. Not entirely, but a bit. Dining - This was our first cruise with Norwegian, and we were a bit underwhelmed with the dining choices that didn't cost extra. Savor and Taste were meh, and after those, we didn't bother with the Manhattan Room, although we did walk by it during disembarkation! The Garden Cafe was our default, which while not bad, was not exactly what we thought we were bargaining for when booking. The Observation Deck, with the smaller selection of dishes, wasn't bad, if you could get a seat, with all of the people forgetting they had actual rooms they could sleep in! The pay restaurants? Not happening; with as much as we paid for our trip, we weren't paying more to eat while on board. Entertainment - We saw Jersey Boys and Havana. The latter was much more entertaining than the former, loved both the singing and dancing. We didn't bother to try and get into the Beatles thing, they were a very overrated band, IMO, so no interest in seeing any impersonation. The comedians were pretty funny; not the dude opening the show, but the other two. We attended the adults only show in the Bliss theater, and it was hilarious. Activities - We didn't participate too much in onboard activities; we go on cruises for a bit of a break from all the personal interaction. The gym was very nice; a good place to work off some of those calories. I did the go cart track, which was a blast! One minor nit, however. The leader board after a race should have the #1 spot awarded to the person who completes the highest number of laps, not the person with the fastest lap. We're not racing for pole position, we are racing that race. I finished 10 laps, and was ranked #2, behind a guy that finished 8 laps... Ship - Beautiful ship, and nice to be on one so new, still the "new car smell". The Observation deck is a cool feature, but I suggest that Norwegian pull the chaise lounges out, and replace them with chairs. Too many people snoring and hogging furniture in this room; if you're that tired, go back to your cabin. Service - Excellent service from all we interacted with. Absolutely no complaints, everyone should be proud of their efforts. Ports and Shore Excursions - We really enjoyed the first three ports and excursions, went kayaking in Ketchikan, bicycling in Juneau, and zip-lining in Skagway. All very fun, with fun employees of the excursion companies. The last port, Victoria, honestly could be skipped, in our opinion, and my wife is a Canadian! Pretty boring, just more shopping. We didn't do an excursion, because they were all basically ride around and look at old buildings. Yawn. Embarkation/Disembarkation - Another great area of service. Travel to and from the ship, booked through Norwegian, is only $20 per person, per trip, which I found to be a bargain. And we took advantage of the free "book to final destination" option for our luggage when we disembarked. The only cost is what the airline charges for luggage, and you don't get charged extra for overweight bags. Simply put your bags outside your room the night before, and the next time you'll see them is at your home airport! Using this service also makes it easy to pack light for the trip home, allowing you to qualify for At Will disembarkation, which translates to walking off the ship when you want, and not having to wait for your group to be called. Winner! The District - One final word... as a beer snob, I can't say enough about The District. The quality of the beers served there is phenomenal, and Engelbert is a true professional. The gal from Croatia is also to be lauded, sorry I didn't catch her name. The only thing I think Norwegian needs to fix in this area is the growlers. They are sold at $6 each, with the note that you can refill them for free with the Unlimited Beverage Package. Except you can't, as the neck on the growlers is too small, so they can't be filled without causing massive amounts of foam. Either get larger necked growlers, or stop selling them as devices you would actually get filled in The District. Overall - Nice ship, great service, poor dining choices, too many add on charges and shows booked completely well in advance. Will we sail Norwegian again? Probably not. Read Less
Sail Date June 2018
I really liked my cruise to Alaska on the Norwegian Bliss. The ship is beautiful and there were plenty of activities to do on the ship. My Mother and I played Bingo, visited the casino, and hung out on the various observation decks. As a ... Read More
I really liked my cruise to Alaska on the Norwegian Bliss. The ship is beautiful and there were plenty of activities to do on the ship. My Mother and I played Bingo, visited the casino, and hung out on the various observation decks. As a first time cruiser, I do believe there should be some indication made about tipping the staff. These people work tirelessly and they should receive tips, period. I’m glad u had enough sense to bring cash with me, but it should be encouraged and advised to bring small bills with you for these occasions as the staff does not have change, at least in my experience. Also, in regards to the great excursions, there is often a bus driver taking you to a location and providing humor and tour guide facts, so I believe these people should be tipped as well. One of my few complaints was that at the coffee area in the Garden Cafe, there was no flavored creamer. This may not matter to most people, but I feel on such a luxurious cruise, some vanilla and hazelnut Coffeemate would’ve been great. I personally can not tolerate half & half as it has dairy and Coffeemate is non-dairy! I know that is really small potatoes in the real world, but Starbucks was just too pricey to be visiting everyday! I appreciated that there was a gym on the ship as well with very nice equipment. Read Less
Sail Date June 2018
I choose it for the dates and the price as I wanted to see Alaska. There were too many people on this cruise that were not handled efficiently.. The food was nothing special. The one day that they did have crab legs, they were served at ... Read More
I choose it for the dates and the price as I wanted to see Alaska. There were too many people on this cruise that were not handled efficiently.. The food was nothing special. The one day that they did have crab legs, they were served at the buffet and generated long, long lines and few seats. There were long lines for everything. All of the shows were listed as sold out as people made reservations in advance. However, I found out later that most of these people didn't show up at the shows and there were many seats available. It seemed that all aspects of the cruise created a sense of scarcity the made it necessary too stand in longs lines in order to not miss out instead of just enjoying the cruise. The excursions were booked to capacity and were frequently sold out. When I was able to obtain a train ride, It was very crowded, hot, stuffy and very uncomfortable. In every stop we had, there between four to six other cruise ships in the same port at the same time making the entire town too crowded to enjoy. The observation deck was very nice but it was very difficult to get a seat, especially a lounger. Several people would get there early and save several seats for many people for the entire day. However, even though the seats had something on them, there were not people using them. None of the staff policed this. This cruise provided cheap goods to provide the minimum to the large quantity of people over quality. Staff was hesitant to provide basic items to the rooms when requested. Even the toilet paper was very thin. I was sent a survey from the cruise line, When I tried to complete it, it said"touch arrow to continue" but there was no arrow. I sent an email to them Read Less
Sail Date June 2018
Wanted 2 of our grandchildren to have the Alaskan adventure. Chose the NCL -Bliss, because of the activities & new. Before I get into the negative, I would like to say it was a beautiful ship, food was very good, & staff was ... Read More
Wanted 2 of our grandchildren to have the Alaskan adventure. Chose the NCL -Bliss, because of the activities & new. Before I get into the negative, I would like to say it was a beautiful ship, food was very good, & staff was pleasant. I would also like to mention my husband & I have cruised a lot, (over 40 cruises, different cruise lines). We are Latitude Members (Silver) with NCL. (World travelers), so kinda know what I'm talking about. On the Latitude note-we received NOTHING, let me repeat NOTHING for this status, No invite to any parties, nor any extra perks Wine/or Champ. brought to our room. Very unhappy about this. Because my travel agent mention in her cabin instructions that the beds were to be put together, well, NCL didn't want to do that because my husband & I use different last names,(I was an Exec. for a Co.& chose NOT to change my name) & that there were children in the room. our 2 grandchildren & we've been married over 20 yrs). You must SIGN up for everything as soon as you step foot on the ship..if not, you won't do anything. The evening entertainment is first come. Specialty Dinners..I booked & PAID for in Feb. were filled up thru the cruise, so I spoke with the Sp. Dinner head person, & 2 hrs.later she gave me times & reserv. Everything cost $$ to do, this I knew, but things were filled up the 2nd morning of the cruise. nothing available. Before the cruise I had asked many questions, & the answers I received were different when on the ship. I have more to say, just ran out of room. Very Disappointed with NCL - Bliss. Read Less
Sail Date June 2018
The NCL Bliss is a gorgeous ship. The common areas, theater, bars, casinos, cabins, pool area, clubs, all of it are excellent. However, NCL has a lot of issues to work out. * Spa capacity to thermal suite is limited to 120 passengers ... Read More
The NCL Bliss is a gorgeous ship. The common areas, theater, bars, casinos, cabins, pool area, clubs, all of it are excellent. However, NCL has a lot of issues to work out. * Spa capacity to thermal suite is limited to 120 passengers required to buy one week passes, which are sold out pretty much by the time the ship pushes off the dock. That means less than 3% of passengers can get access to the sauna, steam room, cold room, salt room, etc etc. * The Garden Cafe (ship buffet) on deck 16 was commonly out of seating. * The fitness center only had 18 yoga slots, which also required a full cruise pass of 3 sessions. Otherwise you would have to go on the stand by list. * We could not get into the shows we wanted to see (Happy Hour Prohibition / Beatles Live). Happy Hour Prohibition was sold out before 1:30 PM (before the ship pushed off the dock) and the Beatles Live in the Cavern was always filled to capacity. * Many of the onboard activities were filled to capacity with hopelessly large groups of people waiting standby. * There were hardly any quiet areas on the ship. The ship's library was by far the worst one I've ever been in and was an outlier on the quality of other areas on the ship. * We had a long blonde hair baked into a roll in our meal at Ocean Blue. The staff did what they could, but it cast a pall over the meal to say the least. * In Juneau the ship had to dock away from downtown. This required thousands of passengers to be shuttled by bus, even many of those with planned activities to the city center. There simply wasn't enough buses/road capacity to do this efficiently. For the return trip by an hour before onboard time the line was so hopeless long throngs of passengers elected to walk back. Realistically, you only have 4 hours in Juneau if you use the provided shuttle - so be aware. * Elevators were frequently filled to capacity. We used the stairs mainly but for disabled passengers, the elderly and those with luggage it caused a lot of issues. Pro-tip - go to midship elevators, they were generally better. On return from shore excursions walk up to deck 5, go to the opposite end of the ship elevators - they will be a near express back to your deck. * We never heard our neighbors from our cabin, but this is the first cruise ship I've been on where I could hear the people walking in their cabin on deck 15 above us. Maybe someone heavy? Don't judge this for the whole ship as I can only speak for our cabin. * The first day guest services was utterly overwhelmed, both at the deck and on the phone. The staffing level wasn't appropriate. * We were lucky to get into our restaurants of choice for our meal package - but we heard from other guests they were not so lucky. Again, no capacity. Not a first time cruiser - so I know a lot of the tricks. Reserve as much as possible in advance (only 30% of seating for activities made available prior to the cruise). Don't walk, run to the reservation desks. Use the kiosks when available. We did all this to no avail. I don't know how NCL can fix some of these issues - but they have kinks to work out. As for tips on the ship: * Ocean Blue is amazing - best meal we had on the ship. Highly encourage you going there. Outstanding wine list * Portions at the restaurants we ate at, as well as the main dining room are human sized. One exception, portions at La Cucina are HUGE. Not a complaint, just a pro-tip, we both ordered salads as a starter and an appetizer to share at La Cucina and we could have shared one salad and not had the appetizer. * For dinner we would go to Manhattan outside of our meal plan. We were able to just walk up for dinner every time, it was quiet, excellent service, food and menu. If you don't want to wait or deal with crowds at the Garden Cafe it is a great choice and the service is impeccable. * The pool area was lightly used despite good weather and relatively warm conditions for Alaska. The pool deck could almost be called quiet most of the time. I never saw one person go down the slides! Pools are heated and vary in temp from 70 to 95 degrees. Don't be a wuss, use the pools! * On deck 8 you can do a walk on the outer deck around roughly 3/4 of the ship. It is actually less crowded than the single lane jogging track on deck 17. * There is a light breakfast and lunch in the Observation Deck on deck 15. Additionally you can get your meal at the Garden Cafe on deck 16, and walk down one flight of stairs. One of the nicest areas of the ship. * Margaritaville has free coffee/tea/etc. and danishes during breakfast in the AM. There is literally no one there, it is almost all outside (covered) with amazing views. If you don't want all you can eat bacon, or just want to sip a second cup of coffee a great place to go. * Only one bar (including for soft drinks) in the Garden Cafe - so if you have kids with the drink package be aware! * Even if you're not there for a romantic trip, book the Romance Package. It is a steal for $!69. For $169 you get a bottle of champagne a 6 huge chocolate covered strawberries at the start of the cruise. On the second day you get canapes delivered to your room. You get dinner at La Cucina with a bottle of wine with dinner (book it right away!!!!). You also get tea service on the day of your choice. Book tea service on Friday (last full day of cruise before Victoria). The tray of pastries, cookies, etc. is HUGE. You'll never finish it. We put a note to please keep on it and had it for our breakfast on Saturday AM, avoiding the crush of last day diners in the Garden Cafe. I simply took the pots provided and refilled with hot water and coffee. You also get an 8 X 10 photo with the package. When you add it all up, it is a great value. Oh, the tea service, could easily cover a family of 4. * Book everything you can before you get on the ship. If you can't it is best to divide and conquer. One go to dinner reservations and one go to the box office. For dinner have your days and times already planned if you want to go to the upscale restaurants. Cagneys, Le Bistro, and La Cucina will fill fast. There will be some relief when the weather gets warmer and outside seating becomes more accessible. Same with the box office, have your coordinated list. If you want to use the thermal suite in the spa be aware there are no day passes (regardless of the marketing material) you must buy for the whole week. If that isn't an issue RUN to the spa and buy your passes right away. * If you want a quiet place to talk or relax, the Deck 15 observation deck is likely better, further away from the bar. The library is serious weak sauce from a facilities stand point. * Really doesn't matter port or starboard side for view. You'll have it coming or going. Starboard is better heading north, port is better heading south. * In port your cell phone is going to be basically useless if you're in the ship. Too much metal. You'll need to be on deck or close to windows to make a cell call (meh, that's with all ships). * For activities or entertainment with no advanced reservations, show up early, think 20 to 30 minutes early. If you don't you most likely won't be able to participate. Read Less
Sail Date June 2018
We have always wanted to take an Alaskan cruise and have been on a Norwegian Cruise before and found out this one was brand new! We did the 7 day cruise and it was perfect.Everything about this ship was FABULOUS!! The staff was ... Read More
We have always wanted to take an Alaskan cruise and have been on a Norwegian Cruise before and found out this one was brand new! We did the 7 day cruise and it was perfect.Everything about this ship was FABULOUS!! The staff was wonderful everywhere you went, great ship layout, GREAT food and varieties of restaurants to choose from. Our favorite was "Cagney's" Steak House and also the "Local" was fun and great food too. The main dining rooms all had great food as well! Our cabin was very spacious and loved the balcony room, it is a MUST!! We also absolutely LOVED "Jersey Boys" It was AMAZING!!! We also had so much fun driving the go cart race cars on the top. The excursions were also great, you definitely want to do the Seaplane in JUNEAU and see all of the amazing glaciers! Zip lining was so much fun too. We also did the bus tour in Skagway and it was really filled with interesting stories about the town. The port we went to was Victoria,Canada and we saw the Butchart Gardens and bus ride/tour of the beautiful town to get there and back. It was breathtakingly beautiful and well worth it too. We HIGHLY recommend this Cruise Ship for you NEXT cruise to Alaska!! Read Less
Sail Date June 2018
My husband and I traveled with four other couples and this cruise provided us the perfect venue. We purchased the beverage and specialty dining packages which was a great option for us. We dined at Tuscan and the Steak House. The other ... Read More
My husband and I traveled with four other couples and this cruise provided us the perfect venue. We purchased the beverage and specialty dining packages which was a great option for us. We dined at Tuscan and the Steak House. The other specialty restaurant we dined at was Margaritaville at Sea which was fine however, had the server informed us this counted as a specialty restaurant, we would have just charged the meal to our account vs. use one of our package meals. The cabin accommodations were very nice as well as the balcony. The service staff was wonderful and friendly throughout our trip. We attended the Jersey Boys production and enjoyed Siglo very much at the Cavern. The casino had a lot to choose from and very fun. We participated in the slots and black jack tournaments, and also did the painting (tulips) one morning. My husband and his friends appreciated having the Humidor to enjoy their cigars. We enjoyed the observation lounge and the buffet offerings. This space was a peaceful haven and very comfortable. The smoking section on deck 17 was a little tight and the only one on board w/ the exception of the casino room, and would have liked a little more space as there were several other smokers on board. We enjoyed the ports although the time ashore was a bit short if you did an excursion - we did one in Juneau which prevented us from exploring town before getting back on the ship. We did not disembark in Victoria as our dinner reservation at the steak house didn't allow enough time before the meal or after. Overall, it was a very memorable trip. Read Less
Sail Date June 2018
I've always wanted to see Alaska. I chose Norwegian because of its reputation as a fine cruise line. I loved the ship, the new Norwegian Bliss. The food was beautifully presented and delicious in every venue. The Mandara Spa was ... Read More
I've always wanted to see Alaska. I chose Norwegian because of its reputation as a fine cruise line. I loved the ship, the new Norwegian Bliss. The food was beautifully presented and delicious in every venue. The Mandara Spa was my favorite spot for onboard activities. My stateroom was relaxing and lovely. The staff were friendly and helpful. I thoroughly recommend taking advantage of the excursions in the various ports. Whale watching, fjords, helicopter and dogsledding, Butchart Gardens in Victoria. So much to see and do. By the end of the cruise I had swollen feet and couldn't walk easily. A staff member provided a wheel chair for me and that made all the difference in getting aboard on my final excursions. The food was delicious. So much variety, each venue presenting their menu in exquisite form. Loved the Garden Cafe for breakfasts and lunches. Loved Taste of India. There was plenty for pescatarians to eat. We signed up for the Thermal Spa, and we ended each day there which was very relaxing. Read Less
Sail Date June 2018
Overall – Great Ship with average food and not very good service. The ports are good with excellent scenery that looks beautifully undisturbed. Embarkation/disembarkation –Embarkation was a total mess, took over an hour. There were ... Read More
Overall – Great Ship with average food and not very good service. The ports are good with excellent scenery that looks beautifully undisturbed. Embarkation/disembarkation –Embarkation was a total mess, took over an hour. There were a large number of foreign passport holders and each passport had to be hand carried by agent to ONE officer on a laptop checking each passport to verify American and Canadian VISAs. So almost all NCL check in agents stood in a line with passports in hand to verify VISAs while the check in counter had NO agents. NCL did not tell us what was going on we were told to wait our turn. Once we got to the counter, check in was a breeze. NCL definitely needs to improve that. In all ports getting off and back on was a breeze. On disembarkation their is an optional FREE check your bags to you final destination with overweight baggage fees waived. The way it works is you fill out a form a couple of days before disembarkation and list your stateroom, airline, flight confirmation, and final destination. The night before disembarkation your luggage tags and boarding pass are delivered to your room. You put on tags and leave luggage outside door by 11pm and next time you see your luggage is at your destination airport. Fantastic FREE service. Ship - Bliss is a beautiful ship and we had excellent weather for our cruise 16-23 June 18. Bliss is well laid out with very nice common areas although the Atrium area can get congested. The indoor Observation deck is beautiful has some snacks and a full bar. Nice hang out area in front of the ship with excellent views. The Buffet is located right above the observation deck and same level as the outdoor pool deck. The buffet is very large with great views and excellent variety of generally tasty food. The elevators were excruciatingly slow. Half the time we took the stairs, that needs to be addressed. Atrium area is beautiful but gets very crowded during the shows and events. Overall I felt the ships common areas felt cramped, sort of like they tried to cram as many cabins on ship as possible. One tip, deck 8 has an outdoor walkway that almost goes all around the ship, it has plenty of sofas and chairs to sit, the view from the back of ship on deck 8 is incredible. Most times there was hardly anyone on this deck. It has bars on aft and port for drinks great place to take in the scenery and just chill. There is only ONE pool for adults and one for the kids. Never seen so few pools on ANY cruise ship. One day it was very nice and warm while at sea and the pool area was a zoo.The go cart race track and mini golf course are at back of ship. The go carts need reservations and get booked very fast. The kids enjoyed the carts but the service guys were horrible. The golf thingy is tiny and placed very poorly. Dining - The food quality and service is average in the main dining, better in buffet and specialty restaurants. The Garden Cafe buffet is big and surprisingly good. Unlike some other comments we always found place to sit and their were were 10 in our group. The three main dining rooms service and food quality needs improvement. Food was average at best so was the service. All three dining rooms had the exact same very limited menu. Three nights we ate at the Q (BBQ), La Cocina(Italian), Los Lobos(Mexican) all three had very good food and service. I found the a-la-cart prices reasonable. Major gripe NCL lowered the quality of the food in the main dinning rooms to funnel more people to the pay restaurants. This was the most disappointing thing for us. Bars - Plentiful with generally poor service. We had the unlimited drink package so we spent quite a bit a bit of time at the different bars. The Bliss has lots of bars, our two favorite were in the Observation deck and Atrium, the bartenders there were fast and efficient. Most bartenders on the Bliss seemed like they did not want to be there. It seemed a lot of people had the drink package so the service was very lacking. On other cruises it seems there were servers everywhere and actually cheerful. On the Bliss you needed to go to the bar and be prepared to be ignored most of the time. For beer drinkers the District is great with 20 beers on tap and another 40 in bottles. Service was indifferent. Did beer tasting here and it cost $19 and I already had THE DRINK PACKAGE. Entertainment - mostly missed the mark needs improvement. Most shows need a reservation and booked fast like in the first few hours on-board. We did manage to book the Havana, Jersey Boys, Comedy Act, and Beatles. The comedy act was horrible and I left early. Although the sets and voices of the actors were great the show Havana was lackluster for me. Passed on seeing the Jersey Boys. The Beatles were actually pretty good entertainment. The rest of the daily entertainment in the Atrium area was mostly a snooze. Ports - Alaska is beautiful and we had perfect weather of high 70s in every port. The ship sailing out Juneau at 1pm was a downer until we sailed south to a glacier. The whole trip down to the glacier had incredible scenery of steep mountains and waterfalls. Truly incredible. In Ketchikan we walked around town and did a tour to see Bald Eagles, whales and bears. Only saw Bald Eagles up close but it was a great trip none the less. Juneau - Due to limited time just did the Mount Roberts Tram, beautiful views. In Skagway did the White Pass Railway. It was very hot in the non-AC train that day, again the views were fantastic. Once we reached the White Pass I wish we could have gotten out to stretch our legs and enjoy the vies instead of remaining on the train and just heading down. Kind of anti-climactic. In Victoria we walked around downtown and ate at a roof top restaurant. Overall - Alaska is truly incredible and highly recommended. However, I would not do a NCL Bliss cruise again. There are better options out there. I just felt I was being charged for many things that should be included in the package. I feel the food quality is purposely decreased in the Main Dining rooms to funnel more people to their pay restaurants. The service was lackluster at best, most staff did not seem like they liked their job. Our cruise was only the third cruise for Bliss in Alaska. Hopefully NCL will work out the food and service issues but I am afraid the nickle and dime routine will continue. Read Less
Sail Date June 2018
This is the best boat I have ever been on. I have always traveled in luxary in Celebruty cruises but this beat all of them. There sanitary in the is boat is ten times best. The do not let you eat unless u put hand sanitizer or was your ... Read More
This is the best boat I have ever been on. I have always traveled in luxary in Celebruty cruises but this beat all of them. There sanitary in the is boat is ten times best. The do not let you eat unless u put hand sanitizer or was your hands. The staff is very kind and is the best. They are very kind. This cruise also have a lot of kids things to go cart racing and laser tag. This boat also is very nice. The only thing is the boat does not have great entertainment in the theater but the game shows are first class. All of the game shows are all in the atrium and I reccomend all of you that are interested on this cruise to look at one of the game shows. Best cruise ever!!! Everbody come join the happy family here in the norwegian bliss. Read Less
Sail Date June 2018
Watch out other cruise lines, the Bliss is a major threat! I have been on 26 cruises and most recently 4 of them have been on the new NCL ships (Breakaway/Breakaway + class) in the past 4 years. Each time I go on their latest iteration the ... Read More
Watch out other cruise lines, the Bliss is a major threat! I have been on 26 cruises and most recently 4 of them have been on the new NCL ships (Breakaway/Breakaway + class) in the past 4 years. Each time I go on their latest iteration the experience gets better. I have been on the Escape twice now and loved that ship as well as the Getaway, but the Bliss is even better. How you ask? Let me count the ways. Read further and I will tell you. First off, my wife and I are from Scottsdale, Arizona and June is the hottest month of the year, so it is a perfect time for us to go Alaska for the cooler weather. I actually prefer the Caribbean, but my wife had never seen Alaska and when NCL announced the Bliss (built for Alaska) I booked our cabin. That was almost 2 years ago. We flew in the day of departure and arrived at the terminal around 11:30am. There was a line around the building to get through security. It moved relatively fast and we were at check in within 15 minutes or so. Check in took maybe 5 minutes and we boarded the ship with no waiting. We called our travel companions and had them meet us at Taste for lunch. After a wonderful lunch we parted ways, went to our cabin, got settled in and I went exploring the ship, here is our impressions on the new things on the ship and what we enjoyed: Thank you NCL for finally enclosing the smokers in the casino!!! You can actually walk anywhere in the atrium of the ship and never smell the smoke from the casino, which isn’t the case on the other ships. The observation room is immense and extremely popular. It is perfect for viewing Alaska and I am sure it will be popular in the warmer climes as well to get out of the heat. It is very tastefully decorated (as is the rest of the ship). There are different seating areas throughout combining sofas, lounge chairs and other comfortable chairs. We never encountered a problem getting seating, but we didn’t go to this area during primetimes either (deferring to our balcony instead). We were fortunate that we had perfect weather while in Alaska. We had temperatures in the 70’s and 80’s with sun all day! That being said, we didn’t really utilize the pool area. The pool area is different on this ship in layout and possibly a little smaller. There were a few brave souls using the water slides, but not many. I also heard there were several people that got stuck in the aqua-racer. We did not try out the go-karts or laser tag, but many people enjoyed these. Entertainment: Do not miss the Jersey Boys! It is by far the best show on any cruise ship. My wife had seen the play in a theater and said this one was better! Havana is a good show as well, but not as good as Jersey Boys. The comedy shows were great. We did the adult version and enjoyed it completely. I watched part of the Beatles show and was not impressed, but others enjoyed it. And, yes I am a Beatles fan. We also enjoyed the music in the District Brew House as well. The game shows are always fun and entertaining and the cruise director and his staff did a great job all week. Food: Alright, we are foodies so we tend to go to more of the upscale restaurants, but we mixed it up this time. Our standard favorites on this ship as well as the others and are still on our “go to list”. They are LeBistro, LaCucina and Cagney’s. They are as good as always. We loved Food Republic on the Escape and enjoyed it on the Bliss, but there didn’t seem to be the variety this time, maybe because it’s new? Everyone should try Margaritatville! Make sure you try the nachos (enough for 4)! If you go at lunch it is now prix fixe at $14.95pp and you can order whatever you want off the menu. Q is a must do unless you hate BBQ. Order the platter ($24.99 – brisket, chicken, sausage, pork and 3 sides) and split it for a cheap dinner. Make sure you try Los Lobos! NCL did it right. Try the tableside Guacamole for sure. Coco’s is a must try too. I had a sundae that was awesome. I had breakfast at Taste and the Local and both were good. We tried the Local for lunch one day and were not impressed; we probably should have tried some different menu items but didn’t, and we never went back to give it another shot. We actually had lunch twice in the Garden Café and it was quite good. The selection is huge and the areas are kept clean. I am not a germophobe but I don’t like getting sick on vacation. To me, eating at a buffet with thousands of other people is putting yourself at risk for a problem. Case in point – my wife wanted some ice cream and while I was waiting for her a young boy reached into a cake display knocking the tongs and tong holder to the ground. He then picked them up off the floor and put them back into the case. I called it to a server’s attention that took care of the problem immediately. But God only knows what was on that! Bars: All of the bars on the ship were great. I only ran into 2 bartenders who had an attitude or lack of personality the rest were great. NCL is always modifying their alcohol pricing. I always get the drink package and get my money’s worth. I prefer single malt scotch and it used to be you could take your choice at no charge with the package, now they only have one at no charge. The same is true for other types as well. You can pay the difference if you want something more than $15. You are also going to pay taxes while in port on the day you board. Here is a tip – if you are just ordering one drink get doubles! That won’t work if you are ordering 2 drinks at a time though. I did one of the wine and cheese tastings. It was good, but pricey ($22) and you get 20% off if you have the drink package. If you are a beer drinker make sure you go to the District Brew House. 20 taps and 50 bottled beers (all are included in the beverage package, but a couple of Trappist ales). You can only get a handful of beers at the other bars or restaurants. Cabin: We had cabin 8738. This is the typical mid-ship balcony cabin however it has a huge angled balcony, probably 4 times the normal size. We had space for 2 chairs, 2 lounge chairs, one large table and a side table and still had room to walk around comfortably. Our steward (Christian) was friendly and attentive to our needs. We like being on deck 8 as it is close to everything. Even though our cabin was just above the Theater we never heard any noise, just the crashing of the waves from the bow while our cabin door was open. Excursions: We don’t do excursions from cruise lines preferring to “do our own thing”. We chose to just walk around Ketchikan and do some sightseeing in town. In Juneau we rented a car from Juneau Car Rentals. They have older cars, but you can walk right off the ship and they are right next to the ship. The other rental agencies are at the airport 20 minutes away. We drove to Mendenhall then up the coast to the Shrine of St. Therese and then to Eagle Beach. All are sights to behold and you won’t see tour buses at the last 2! In Skagway we rented a Jeep from Green Jeep Tours. This is a self-guided tour, but they give you a CD with a narrative of the area as you drive. We drove up through the Yukon Territory of Canada to the town of Carcross for lunch (check out the Bistro on Bennett for a great meal!) and then to Emerald Lake. I highly recommend doing this versus the train as you can go many more miles into Canada and you won’t believe all be beautiful sights you will see. In conclusion, would I do the Bliss again? You bet. Probably not again in Alaska, maybe the Canal or Caribbean. Our only complaint all week was that since we had such nice weather NCL used the opportunity to film the ship from helicopter in every port for several hours. This made sitting on our balcony or other outdoor areas unappealing. I am taking this up personally with NCL. This probably won’t ever happen again, but it kind of spoiled it for us. Read Less
Sail Date June 2018
We chose to go to Alaska for our 29th anniversary. When I looked up cruises to Alaska, the Bliss was the first ship I saw and I knew that was the one I wanted. I was not disappointed, the ship and crew were all wonderful! We were able to ... Read More
We chose to go to Alaska for our 29th anniversary. When I looked up cruises to Alaska, the Bliss was the first ship I saw and I knew that was the one I wanted. I was not disappointed, the ship and crew were all wonderful! We were able to get on the ship quickly and also the disembarkation went smoothly. We tried most of the specialty restaurants and they were all good.We enjoyed the entertainment, go carts and all of our excursions. While my husband enjoyed the casino, there was plenty for me to do. I loved the daily itinerary which helped us plan activities to do each day while on board. Our Balcony stateroom was very nice, we had plenty of room and loved the views from the balcony. Our bed was sooo comfortable! We went to see the Jersey Boys show one evening which was amazing, as was the Beatles show. We are already in the process of planning out next Norwegian cruise for next year. Read Less
Sail Date June 2018
I had never gone on a cruise. So many people raved about their cruise experiences so when my sister asked my husband and me to join her and some friends on a cruise to Alaska, we thought it was about time to give a cruise a try. We ... Read More
I had never gone on a cruise. So many people raved about their cruise experiences so when my sister asked my husband and me to join her and some friends on a cruise to Alaska, we thought it was about time to give a cruise a try. We decided to go on the Norwegian Bliss, a brand new ship. I was very disappointed. The ship was very crowded, very noisy and very disorganized! The atrium , the center of the ship, was so crowded and noisy! The guest services as well as the trip excursions desk were also located in this area which made it difficult to communicate with the staff. We had a voucher for a free specialty dining experience. We went to guest services as soon as we boarded the ship and all but one specialty dining were already completely booked. A complimentary acupuncture session was filled when we inquired about it the day we arrived .You could not get tickets for the racetrack, booked. A painting class was offered for a maximum of 12 people. On a ship of 4000, this seemed ridiculous, obviously this was filled. One night the buffet was a seafood dinner. You could not get near the shrimp or crab legs and if you were lucky enough to get your food, it was impossible to find a table to sit. There is only one pool. There is no adult only area which I understand most ships have this. It seems Norwegian Cruise Lines added more rooms on this ship but not enough common space to accommodate the added passengers. There is also a lack of elevators to accommodate the clientele. On a ship with 4000 people, trying to disembark for excursions was total mayhem. Much more organization is needed in this area. I have heard that other cruises have shows most nights but on the Bliss there were only 2 shows for the entire week. That said, the production of Jersey Boys was amazing! It was as good as any Hollywood production. Positives The entire crew and staff are excellent. They are very helpful and professional. The wait staff in the Manhattan Room are the best! They are not only very professional but they are friendly and enjoy engaging in conversation with the guests if you so choose. The staff in the buffet are excellent. They clear the tables as soon as you are done eating. The chefs always have fresh food available and will make you exactly what you would like, omelettes, pasta etc. This is not negative about NCL but more about human nature On Sunday, our first day at sea, we went to the library to check out the games. They had 6 backgammon games, at least 4 scrabble games, at least 10 decks of brand new playing cards and several monopoly games among a few other games. On Thursday, day 5, there were only 2 backgammon games, none with dice, 1 scrabble game, no monopoly games, no cribbage boards and not one deck of playing cards Read Less
Sail Date June 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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