1,187 Norwegian Bliss Cruise Reviews

My wife and I are from Seattle and we took this trip as a belated honeymoon. Our overall experience was very good. However, as Haven guests, I'm aware that we had benefits (like priority embarkation) that not everyone had. So this ... Read More
My wife and I are from Seattle and we took this trip as a belated honeymoon. Our overall experience was very good. However, as Haven guests, I'm aware that we had benefits (like priority embarkation) that not everyone had. So this review is targeted to folks that will be sailing as Haven guests to align expectations. EMBARKATION: Once we arrived to the terminal, we dropped our bags and headed to security. There is a line for Haven guests, however, the lady directing passengers through security didn't know what the Haven was and tried to send us through the general line. We went to the Haven check in and were promptly checked in. One minor (but annoying) thing was, our cabin information was printed incorrectly on the checklist being used by the agents. All week long we got letters, notes, etc., with the wrong info on it. Our room keys worked and we got the cabin we booked but details matter and this seemed like a dumb thing to screw up. Priority embarkation was awesome. We were quickly escorted to the Haven Lounge where we got a brief overview and then went to lunch at Margaritaville. (It was OK.) THE SHIP: ....is beautiful. It is clean, but there are a lot of people on board. We accidentally stumbled into the buffet area while exploring the ship and holy cow, it was a madhouse! As expected, the elevators are a nightmare, especially after a show, muster drill, etc. We found it was easier to go in the opposite direction as everyone else just so we could get on an elevator. DINING: We mostly utilized the Haven Restaurant but did venture out to Q, Los Lobos, and Tepenyaki. For MDR, we tried Manhattan Room and it was nice. The Haven Restaurant's menu doesn't change but we were able to try multiple entrees. During one lunch, I just wanted a plain grilled cheese sandwich and they were happy to accommodate. All of our speciality dining experiences were good. However, Tepenyaki is LOUD. We are bringing our moms on our next cruise and we have already decided that we'll have to skip that restaurant. Food is pretty good and they are entertaining but the constant banging got old pretty quickly. ENTERTAINMENT: Favorite show was Prohibition. Jersey Boys was pretty good. I would skip Havana in the future and the comedy show was awful. Live bands sounded pretty good as we walked by; we never sat through a whole set. The country band in Q was really good - we heard about 30 minutes of their acoustic set. SERVICE: Service was outstanding throughout the entire ship. Everyone was so kind and helpful and our room steward, Ven, was remarkable!! PORTS: We enjoyed all of our excursions; it was a bit depressing to see how cheap the same tours are when you step off the ship so we will likely book on our own next time. Would have loved more time in Ketchikan, it was our favorite port. We stayed on the ship in Victoria, not a ton to do between 8pm and midnight in a town where most of the shops close by 6pm. Instead, we made the most of our last night on the ship. Would I book NCL again? Probably. Being a Haven guest is pretty amazing so I'm not sure we'll sail anything else on NCL again. Alaska is amazing, I love that they brought on a park ranger during our day in Glacier Bay. Hearing from the experts really enriched the experience. It was the highlight of our trip!! Read Less
Sail Date May 2019
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In ... Read More
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In Ketchikan we walked to Creek Street and did all our shopping there and very good prices for all souvenirs. You must do the Yukon tour in Skagway. Don’t do the train. Everyone was disappointed since you can’t really get pictures, do the Yukon bus tour instead. Lots of stops and so beautiful. In Juneau we did whale watching (not great) and Mendenhall Glacier. Go to Nugget Falls there! So worth the hike!! The smoking area is only on Floor 17 in a small area but we had so much fun up there and made great friends! Food is all pretty good. We did Cagneys, Italian and Ocean Blue. Didn’t love the Italian but at Ocean Blue you can get lobster for a $10 upcharge. The Beatles and Jersey Boys were great. Didn’t make it to Havana. Beautiful ship, very clean. We had a great time!! Read Less
Sail Date May 2019
My husband and I were on the Norwegian Jewel last May for a trip to Alaska, so I thought this would be great trip to take my mother on. We scheduled the NCL Bliss for a May 2019 trip to Alaska. We arrived in Seattle, stayed a short ... Read More
My husband and I were on the Norwegian Jewel last May for a trip to Alaska, so I thought this would be great trip to take my mother on. We scheduled the NCL Bliss for a May 2019 trip to Alaska. We arrived in Seattle, stayed a short distance away at the Four Point Sheraton. I did not explore the city this trip as I was traveling with my elderly parent. We had a scheduled embarkation time and that was great, about 30 minutes from port entry to ship. Music was playing and food was found on the main outer deck and Garden Cafe. We had a balcony and the room was great - good size, storage, nice view from balcony doors, good size bathroom, but the shower was tight (small). Our room was ready by 1:30 and we had our luggage by 3 pm - great job in the port with luggage. The Bliss is a BIG ship 4000+ guests and 1500+ crew. I found most of the staff very friendly and helpful. My exception is the guest service department - they are more about what they want to tell you verse listening, and instead of answering a question / or getting you the person you need, they send you off to someone else to again ask the question and wait for help - for me it is my food allergies. After traveling NCL on several different ships (this trip put me in to Platinum status), you would think who you ask for and how you get your meals ordered could be standardized some what. After I had the right person and made the order, I still had several issues at dinner. They would confirm my allergy and my order and then still bring my allergen to the table to be eaten. Not a huge deal for me as it is a mild allergy, but if you have allergies watch the food at the specialty dining venues. This cruise we took excursions thru the ship, they were handled well and organized. We went to Juneau and did Mendenhall Glacier ( we had an hour there, a little short for me, I like viewing nature) and Whale watching (the guide company was great). Next was Skagway - took a scenic bus tour and a train back, then went gold panning / historic Brothel visit ( it was a nice, easy, and relaxing day). Glacier Bay viewing - was beautiful, but did not go to as many spots or stay as long as last visit - the ship was too large to get close to the glaciers, especially the small more retreated ones ( Park Rangers were very informative). Ketchikan - went shopping we were not there but 6 hours. Here is where the BIG ship is a problem, took over an hour to get off and the line started in the fore section and extending all the way aft to loop back fore to disembark. Forget priority disembarkation privileges. Boarding was no hassle. The final port was British Victoria - too short and too late to do much - 4 hours, 8 pm arrival. Too big to get off with any speed. Dining - food was okay, nothing really different about Garden Cafe, Taste, or Savory. We pre-booked at the specialty restaurants - Cagney's was good, but not the fantastic taste I had on previous ships; Ocean Blue - I found this a waste of time, not the best fish, not even a good selection or dining experience, would not go again (by the way they up charge for the lobster - it was so-so); Le Bristro, quality again only okay compared to previous experiences, but the service was so very slow and inattentive - 2 1/2 hours for soup, and main dish (remember I pre-ordered the night before). For this ship, I would not do specialty dining. I do understand they are making tons of food to feed this many people, but I still want my experience to be the best. Activities - plenty, just had to wait in line. If you want to see a show book, before the cruise or immediately on arrival as they sell out fast and there is no waiting list, either you have it scheduled or you don't go. One additional note about guest services, I asked about the cocktail hour with the Captain and was told that I would be getting a note in my room as well as a phone call. I received neither. In the past NCL customer service has been extremely attentive to making certain return passengers were well informed, on the Bliss it did not seem like they cared about return customers, or customers returning, at all. Disembarkation was still slow as so many people did carry off due to air travel issues from SEATAC airport. For me I will not take another BIG ship, they can not get into port well, and the number of people just make getting off too hard to get to non-ship planned excursions as you would have had to wait until the ship excursions were all off. Read Less
Sail Date May 2019
I chose this cruise because it was a new and large ship. The ship was very nice but that was all I can say positive about this cruise. The food at Savor, Taste, Manhatten and Buffet was awful! The menu at the three main dining rooms was ... Read More
I chose this cruise because it was a new and large ship. The ship was very nice but that was all I can say positive about this cruise. The food at Savor, Taste, Manhatten and Buffet was awful! The menu at the three main dining rooms was the same every night except for their specials. The food was like cafeteria food, cold,tasteless and very little variety. No steak night. No lobster night. Very disappointed in the food because I had heard they were supposed to be one of the best. Not true! The entertainment was very limited. Nothing going on in the day time. Very poor demonstrations and game shows, very boring! The Jersey Boys was the highlight of the cruise but that was only one night. Theater should have had something going on both day and night every day. Sick of high priced push of jewelry and art. The excursions were not planned well at all. We arrived at Buchart Gardens at 9:40 at night for one hour. You couldn't see anything, too dark. Pathways not lit, too dark to read map, pictures did not turn out well at all, no time to visit all areas or gift shops. Big disappointment! Many went to guest services afterward for refunds. In visiting with other guests while aboard, we heard the same complaints that we were experiencing. Makes me want to never cruise again. Glad this was not my first, I know there are better choices available. Never again Norwegian! Read Less
Sail Date May 2019
I planned an Alaskan Cruise for a year before my husbands birthday, I chose the Bliss because it was said to be an awesome ship. While the ship was very nice, we were really disappointed with the food quality. The dining rooms had ... Read More
I planned an Alaskan Cruise for a year before my husbands birthday, I chose the Bliss because it was said to be an awesome ship. While the ship was very nice, we were really disappointed with the food quality. The dining rooms had limited selections and the quality of the food was poor. I've had better food in a cafeteria. Normally food on cruises we've been on was great. We couldn't even eat any of the desserts the entire week, they were dry and awful. The other issue was how many people were on the ship, the elevators were a nightmare and everyone felt packed in everywhere we went. Way too many people. I wish we had gone on a smaller ship with better food! We stayed in a mini suite, which was very nice, the bathroom shower was great. The bed was like a board though, we were happy to get off the ship and sleep in a normal bed again. Read Less
Sail Date May 2019
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our ... Read More
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our 20th anniversary and friend's 35 anniversary, the 4 our us ventured to Seattle to leave on an Alaskan cruise aboard the NCL Bliss. We spent 2 fun days in Seattle prior to leaving and had a wonderful time. We stayed at the Fairmont Olympic (beautiful) and toured the Japanese Garden, Arboretum, Space Needle, Chihuly Glass Museum and Garden, Pike's Market, and the Waterfront. I recommend spending a few days in Seattle before your trip. It was a wonderful way to begin. The Bliss is a fantastic boat. Clean, well organized, wonderful service, fantastic food, SO much to do, and love the observation lounge. This was our 8th cruise with NCL and I must say, pick a newer ship when you can. NCL has done a great job designing and creating their new ships. Not that the older ones are bad, even refurbished, they just can't offer what the newer ships can. The Bliss offers something for everyone and every age. My only disappointment was the entertainment. The volume was SO ridiculously LOUD that we couldn't enjoy it. Entertainment has always been one of my favorite things about a cruise, but such a disappointment on the Bliss. We couldn't participate because of the volume (even with ear plugs). And all entertainment from the music around the pool, to the game shows/events in the Atrium, to the musicals offered in the auditorium was too loud for all of us. We were only able to participate in 2 things - the comedians (wonderfully outstanding) and the silent disco (you can adjust the volume). We left both Havana and Jersey Boys because the volume was too high. For the few atrium activities, we had to stand way down the hall (where you can only listen, not see) because of the speaker volume was TOO LOUD. I can only imagine the damage being done to the staff's ears!! Also, I wish NCL would go back to a variety of entertainment instead of all musicals. I missed the magician and the acrobats and other varieties of entertainment that I am used to. Since it was too loud, I guess it didn't matter anyway, but it sad to see that NCL seems to be going to all musicals on their newer ships. As much as we have enjoyed NCL in the past, because of this change, we will be trying other cruise lines as entertainment is a big reason we go on cruises. I will say, we enjoyed the laser tag and go carts - but count that more as ship activities not so much entertainment. Also, the water slides were fun. The pool looks nice, but the music was too loud to enjoy spending any time there. Most meals were at Taste, Savor, or the Manhattan room. In all 3, we consistently had delicious food and good service. We did try 3 specialty dining restaurants - French, Mexican, and Steakhouse. French and Mexican = Delicious!! If you go to Cagney's (their steakhouse) don't order steak - get the lamb instead. Their steak is only ok, but the lamb is fantastic. Oh, and the raspberry creme brûlée's is outstanding! At the French one, be sure to order the onion soup (wow!!). As for Mexican - table side guacamole and the corn = Devine!! If you like margaritas, be sure to order at the table, not the bar. They are different. Bar = undrinkable. Table = delicious. But I think you can only have 1 at the table. Two of group ordered a second one. The second one obviously came from the bar (different glass) and was undrinkable. Speaking of bars, our favorite one was in the observation lounge. If you are ordering beer or wine, it doesn't matter which bar you go to. But, if you like mixed drinks, try a few until you find the bartenders you like. For us, it was in the observation lounge, the Local, and (if you could catch the right bartender) the Atrium. It also seemed that the bars do have themes. So depending on what you are ordering, go with the correct theme to get a good drink. As for bartenders, I'm guessing some have more experience than others and they do switch around. So, watch for your favorites. As for the itinerary, we enjoyed everything. Felt like we had a fun taste of Alaska. For excursions we did a helicopter ride, train into the Yukon, and rainforest hike. All were very fun. I recommend getting out of the towns unless you want to shop. Lots of shopping, otherwise, you have to book something that takes you away from the towns. All in all, we very much enjoyed the cruise and would recommended it to anyone. Just, be sure to bring ear plugs! Read Less
Sail Date May 2019
We have been on 14 cruises and this was our first with Norweigan, there will not be a second. Of course what you enjoy is very personal, but we were very disappointed with the options on board for our teen and under 10 yr old. Basically, ... Read More
We have been on 14 cruises and this was our first with Norweigan, there will not be a second. Of course what you enjoy is very personal, but we were very disappointed with the options on board for our teen and under 10 yr old. Basically, you have the kids club (one of which housed kids from 3-12 in one area) or you spend money for the race track, laser tag, or arcade. They did have a couple of ping pong tables - for over 4K passengers. My youngest was crying when we picked him up from the one time he would go to the camp; they had not reached out to us at all and just said, “Well there are a LOT of kids in here tonight”). The teen last 30 minutes and checked himself out, refusing to return. The ship had movies we could attend together.... at 11pm that were decades old like Field of Dreams or Sully. Two of the musicals were not kid-appropriate at all and note that even the Jersey Boys has cursing in it if that is a concern for you. The menu was extremely repetitive. The same every day in the non-buffet for breakfast and lunch, a couple changes for dinner. Kids menu was pizza, hot dog, burger or chicken strips for lunch and dinner, not a vegetable to be had. And really odd offerings for the adults like “loaded potato skins” loaded with just crabmeat. The servers seemed very new. We had the wrong items brought to us often, they seemed perplex by their own ordering system, they would forget to take one member’s order, they were arguing in front of the guests, and stacks of plates were dropped on a daily basis. When I asked for soy milk for my youngest, I was told to go to the top of the ship, because nowhere else had it - this was while I was in the restaurant. Nearly every time, we had to call the server over to ask for a refills, perhaps they spread them out too thinly. While on one of the excursions, it was almost all Norweigan passengers and the guide receive a loud “No!” from almost everyone when she asked if they were feeding us well. We saw our room steward once on the entire cruise. Most of the time, we had to go to Guest Services to get the daily paper that gives the details off events or required forms. They left the bunk beds down each day, so that our room felt smaller than it already was. This may not seem so bad, but you are charged $15 per person per day (little kids included), so that was $420 for really lousy service for us. Also, they broke the handle on our new luggage and left it outside of our door without a word - if this happens to you, take it to Guest Services because they have to fill out a report if you want to fill out a claim afterwards. Again, the group that attending the towel folding session responded “No!” when asked if they had seen the towel animals shown because the majority had no turndown service over the cruise. We did like the observation lounge and the embark/disembark processes went smoothly. Alaska, of course, was absolutely gorgeous. However this was certainly not the cruise line for us. The kids have begged us not to go back (never a reaction to a cruise previously) so it will be “No!” to NCL for us. Read Less
Sail Date May 2019
I booked this cruise as a solo traveler. I flew into Seattle on May 24 and spent two nights at the Kimpton Alexis hotel on 1st Avenue. I would recommend this hotel as a great, comfortable hotel in downtown Seattle within walking distance ... Read More
I booked this cruise as a solo traveler. I flew into Seattle on May 24 and spent two nights at the Kimpton Alexis hotel on 1st Avenue. I would recommend this hotel as a great, comfortable hotel in downtown Seattle within walking distance to the waterfront, Pike Market and other places of interest. An Uber ride to port is available for $10 plus tip. The weather was great during my stay - sunny and pleasant most of the time, one big rain shower my second day and downright warm the day the cruise ship returned. After checking out my fabulous room, complete with fireplace, sofa, gorgeous bath and a huge window with a view of the waterfront, I took a walk in the direction of Pike Market. I have been through the market before so walked along the outside to stay out of the crowds. It was about a half mile from the hotel and not too much uphill walking. I'd planned to have my dinner during happy hour at Cutter's Crabhouse and was very "happy" with a dinner of Manila clams, lobster mac and cheese and wine. Having flown in from the Southeast that afternoon, I decided to retire back to my hotel immediately after dinner. I got back in time for the end of the hotel's complimentary wine reception and had some Washington wine before turning in for the night. The next day I woke up at 5 a.m. - I never acclimated to the time differences in Washington and Alaska so this became my regular wake up time for the duration of my trip. It was a nice morning so I decided to take a walk along the waterfront. I checked the menus at various restaurants and stopped to shop a little. I walked as far as the port authority offices and on my walk back scoped out the layout of the port and got information from the porters on where I would drop my bags the following day and where I would enter to get my key card. That was a big help the following day. That evening I had dinner in the Bookstore bar/restaurant inside the hotel. After dinner I sat at the bar and talked to a few other guests about their cruises and how they were enjoying the area. We closed down the bar about midnight and it was time for me to rest up for the Bliss. I woke up again at 5 a.m. and realized the ship might be sailing in to port at any moment so opened up the drapes. About 5:15, there was my ship! I had a great view of her coming in and doing the turn to glide into her dock. I had planned to go to the port via Uber about noon, but waking up so early ended up leaving the hotel around 10:45. My Uber driver made sure to get me to the proper area to drop off my bag and I proceeded to the door to check in. Since I knew where I was going and was by myself the process for going through security and getting my cabin key was a painless 15 minutes - super efficient embarkation. I walked directly onto the ship and started looking around my home for the week. Cabins were not projected to be ready until 1:00 so I explored the various decks checking out the casino (big), The Local (don't like the menu as well as O'Sheehan's), the Garden Cafe (busy), then headed to the spa to purchase the Thermal Spa for the week. I paid the extra $20 rather than booking ahead of time so that I could use my on board credit. I checked out the facilities and knew this was a good choice for my Alaska trip. The area spans the aft end of the ship. There are windows on three sides, about 20 thermal loungers (I may have counted wrong) and many padded loungers. There is a steam room, salt bath and ice room, along with a jetted pool and hot tub. Fruit infused and plain water are provided along with hot tea and oranges. There are separate women's and men's locker rooms with facilities to change, shower and use the toilet. The women's area had a dressing table with hair dryer. Robes and towels were provided. If I had any complaints regarding the spa it would be that the hot tub was not what I considered hot. I'm just guessing but would say it was about 90-95 degrees. The pool was just about the same temperature. I like a hot tub to be over 100. I never tried the outdoor hot tubs but spoke to others who said they were not hot either. After my purchase, I went to The Local for a vodka and soda. The bartender ordered guacamole and chips for me - I guess he thought I looked hungry - that wasn't happening this trip. After another adult beverage, I headed to my cabin. It was 5107, an inside cabin - something I'm not really used to. I generally stay in a balcony or at the least, an oceanview cabin but this trip the cost to upgrade was too much to be worthwhile. The Thermal Spa was a better bargain, available from 8 a.m. to 10 p.m. each day (except the last day when it closed at 8 p.m.) and where I would end up spending much of my on board time. The cabin was small. Efficient enough for one person and okay for two but can't imagine having a third or fourth. There are several cabins the same size that are marked for three or four. Yikes! The lifeboat drill was held about 3:30 and for me was in the Theater. I originally went to my area at the front of the theater but moved to the back not wanting to get stuck behind everyone when the drill was over. At the end of the drill I walked to The Local again to stay out of the crowds going back to their cabins, etc. This time, after another beverage or two at the bar, it was now about 5 p.m. so I checked in at the restaurant desk and was seated at a table for dinner. As I said, I don't like the Local menu as well as O'Sheehan's...I prefer a corned beef reuben to one made with poultry and love the Shepard's pie which is not available at the Local. But the food was okay and the meal sustained me for the rest of the evening. I'm not positive I have my times right, but I think it was about 7-7:30 before the casino opened. I spent a while there and then stopped at my cabin to grab a swimsuit and went to the Thermal Spa. It was fairly empty and I laid on one of the heated loungers and fell asleep. At 10, one of the ladies from the spa came to wake me and anyone else in there so they could close. It was a very relaxing ending to the day. The following morning was a sea day and I decided to use my Platinum benefit to do the Behind the Scenes tour. A group of about 16 of us was taken to the theatre and shown the men's dressing room holding the costumes for the male entertainers. We were then taken to the stage where it was explained how the various backdrops were stored and used for the shows. Next was the kitchen where it seemed hundreds of workers were preparing food and collecting it for delivery to the various dining areas. On to the laundry where thousands of towels and sheets as well as crew and passenger clothing are laundered every day. The tour took approximately one hour. I thought the tour was interesting although I would not say it was worth the $79 someone told me it cost. After having a bite to eat in the Garden Cafe I went to the Cruise Critic Meet and Greet. This was a nice affair in the District Brewery with warm appetizers and mimosas. Several of the ship's officers came and were introduced. I met a few people there then went to Q for the Latitudes party. There was no invitation other than what was printed in the daily paper. The captain spoke and told us how he would be able to get us very close to the glaciers when the ship toured Glacier Bay National Park. I found it hard to believe he could get that huge ship that close to the glaciers. I was wrong - more about that later. Dinner was at LeBistro that night using the dining package. I had the crab salad, tenderloin and (goodbye diet) the profiteroles. Everything as usual was delicious and the tenderloin was cooked to medium rare perfection. I had excellent service also. I then went to the casino until bed time. Tuesday was Juneau day. I planned to stay on the ship that day and had a great time with the spa basically to myself. That evening I went to my first solo traveler gathering this trip held in the Studio lounge. This place was hard for me to find but actually I walked right by the sign and just didn't see it. I ran into two other people, one of whom also did not see the Studio Lounge sign. Luckily the second of the two was able to show us the location. Our host was JoJo from the Cruise Director's staff. He was an excellent host - best of any I've had on any ship. He met with a group that fluctuated between about 8 and 20 people each night. He set up dinner for the group if you chose to go and arranged other things to do as a group. Great job JoJo! After the solo meeting was dinner at Cagney's. I used my Platinum Latitudes benefit there that includes dinner, appetizer, desert and a bottle of wine. I chose the Spellbound Petite Syrah since there was an upcharge for it by the glass even with the beverage package. I ordered the veal and had Creme brulee for dessert. Dinner was good and so was service but LeBistro is still my favorite on board restaurant. After dinner I went back to my cabin and fell sound asleep until 11:45 p.m. I was now wide awake so dressed again and went to the casino. This night I won a nice hand pay jackpot but this was the only big win this trip for me. After going back to the cabin to grab my driver's license (necessary to show when receiving a hand pay), the attendant paid me and I went back to bed for the night. Another nice day came to an end. Wednesday we were in Skagway. I booked the White Pass Scenic Railway trip through NCL. I had never been on a train before so for this reason it was worthwhile. Although the staff did a nice narration of the area we were seeing, I would not do this trip again. I found fewer scenic views than I have while touring by car through South Dakota and Utah. It was good to do once in a lifetime. I never got to the spa this day since the solo meeting was shortly after returning from my excursion. I went to dinner with the group to Taste. This was fun and at the end of our meal, before dessert one of the solos said a friend of his had seats for several of us to see the comedy show in the Social so off we went. The comedian whose name I don't recall was very funny. Afterward, some people branched off and I went to the casino to spend my son's inheritance. Thursday brought us to Glacier Bay National Park. The ship had two park rangers on board providing commentary beginning at 7 a.m. or so. I'm not great at hopping out of bed and getting going but forced myself to do so this day. I remembered what the Captain said and followed his advice to head to Deck 8 where the helicopter pad was open for the day for viewing of all that Glacier Bay has to offer. This was the best day for just standing at the railing, taking in all of the scenery. The Captain was absolutely correct - he did get us VERY close to the glaciers then did a 180 to get us out of the bay. It was quite a feat! The weather for the day started out very cold and windy but by about 9:30 had warmed up significantly. I stayed until about 10 a.m. then decided I could admire the views from the spa. I spent a lot of the day there and got my now daily nap on a thermal lounger. That evening I went to the solo group meeting and asked one of the women if she would like to join me for dinner at LaCucina. I had my dinner for two and hated not sharing it. Rebekah and I had our meal there. Unfortunately, although the dinner was ok the service was lacking. She and I ordered our appetizers, then chatted while eating. About half way through the appetizers, the waiter came over and asked me if he could serve our entrees. I said no, we would like to finish our appetizers first. He then left the table but came back immediately with our entrees. We were sitting at a small table for two and had an appetizer each, an entree each, the dinner rolls, butter, water glasses and our other beverages all at once. I ended up sending my half eaten appetizer away so we could have some room on the table. The Maitre'd came by toward the end of the meal and I expressed to her that I wasn't happy with the way the food was served and explained why. This fell on deaf ears. I don't normally complain about any of the hard working crew but really when fine dining, the waiter should not put the entree order in until the appetizer is nearly finished. I've found LaCucina on Pearl and Bliss to be subpar also and I won't be going there for my Latitudes meal again. Friday was Ketchikan and again I stayed on the ship enjoying the views from the spa until about an hour after sail away. Dinner this night was LeBistro again. I planned to go by myself and did. After sitting only a few minutes another solo named Karen walked in and was seated at the table next to me. I invited her to join me at my table and she did. It's nice to chat with someone while enjoying a leisurely meal. I had the shrimp and escargot for dinner as well as the wine that was saved for me. It was all very yummy! Karen was going to see Jersey Boys after dinner but before we finished, yet another solo named Monique came in and was seated at the same table next to us. We ended up having a good conversation, Karen went on to Jersey Boys and I stayed back and had dessert (profiteroles again) with Monique. I love the way it all worked out...very fun! Saturday was the first day in the Thermal Spa that was very busy. We wouldn't arrive in Victoria, BC until 7:30 p.m. I still was able eventually to get my nap on a heated lounger and stayed saying goodbye to the spa staff at about 3:30. The solo meeting was early that day - 4:00 - but I wanted to be sure to get there to say goodbye to everyone I met this cruise. It was a nice final meeting and we exchanged full names, email addresses and phone numbers with each other. JoJo gave each of us an NCL heavy keychain. He was a joy to be around. I unfortunately had dinner that night at Teppenyaki at 6:45 and because of the way the seating is could not invite anyone to join me. Dinner at Teppenyaki was great as usual. The food, cooked fresh was delicious. I had the filet and shrimp. They were out of Japanese beer and had the Chinese beer so I tried that instead. I actually think I liked that better than the Japanese beer anyway. I also finished my bottle of wine that night. The casino had closed at 3:30 that day so I went to Sugarcane bar since the duo was playing there. I enjoyed them but unfortunately we were in Victoria and Canadian law only allows for one bar to be open per deck...and this was not the bar. I asked what bar on this deck was open and told it was the A-list bar. I went there and tried the Mister Worldwide there which was surprisingly good. I'm not a sweet drinks lover but this was just enough of a change to satisfy me and wasn't too sweet for me. I bumped into another of the solo group, Bonnie and she invited me to the silent disco so I went with her to that. It was some fun, silly and probably geared more for younger people. I stayed about an hour and a half then left to get some sleep before the stressful day Sunday. It turned out Sunday was not as stressful as I thought - well, except at the airport. I had done the Port Valet - a free service where you put your suitcase(s) out the last night of the cruise as usual. Instead of going to the cruise terminal the following morning to pick up your checked bag to lug to the airport, they take your bag directly to the airport for you. It was a great service! You need to apply in advance and I did early in the cruise so didn't need to wait in the long line on the deadline day. I was thrilled to receive my bag tags and boarding passes before 3:30 of the last day - no stress wondering if I qualified. As for the airport, I was pointed to an extremely long line of people (say 250) waiting to go through security. I had TSA pre-check but signs indicated security for all gates and TSA pre-check were ahead and the person directing me where to go did not see it on my boarding pass. Luckily, I spoke to someone in line who said her daughter had just flown out of SEA-TAC the previous week and she was sure there was a special line. When I got to a point where an airport staff member was available, I asked him about it and he told me to skip the line and that there was a special pre-check line. This saved me all kinds of time. BTW, I briefly worried whether my bag truly would be at my home airport when I got there and indeed it was! This was the busiest I've been on a cruise in a long time. Since I don't remember which days I did certain things, I'll close by saying I went to the Observation Lounge one day and had drinks at the bar. There were no other seats available so this was fine but glad I didn't depend on this venue to view too much scenery. I caught Siglo playing in the Atrium one day and made sure to see them again when they played in the Cavern one night late in the cruise. I LOVED their music. I found the crew to be friendly mostly. I never had a problem getting an adult beverage at any of the bars. The entire trip was very satisfying. Hints: I asked at the reception desk whether the customs form for Canada (due in the day before arriving in Canada) could be handed in early. Yes, the reception staff can help you complete your form correctly and take it from you so you can avoid any lines when the deadline for that came along. Be sure to use Port Valet and turn it in early in the cruise to avoid lines. If you have access to any of the airline clubs or are eligible to buy a pass, this is a great place to spend your time while waiting for your flight out of Seattle. I flew Delta but was able to use my United pass to enjoy a quiet area, some food and drinks. Be sure if you have TSA Pre-check to ask where the line is for that. Do not wait in the general line. Read Less
Sail Date May 2019
We chose this ship for its touring of Glacier National Park and for the onboard amenities like race track, laser tag, etc. What strikes me is the utter lack of good service. Every restaurant we went too, the servers were not happy and ... Read More
We chose this ship for its touring of Glacier National Park and for the onboard amenities like race track, laser tag, etc. What strikes me is the utter lack of good service. Every restaurant we went too, the servers were not happy and provide only basic service. You had to ask multiple times for refills. They reached over people when serving, even spilled water down the back of some poor lady. Often they pressed themselves against me to reach across the table to fill coffee and water. The served our food in random orders, some getting soup while others got appetizers and then serving the others soup while the remaining got soup.It appears they have not been trained on proper serving techniques. Often, you have to flag them down to get items forgotten. We paid a surcharge and ate at all the upscale restaurants. Found 3 hairs in our food at Ocean Blue- one in salad, one in my son's drink and one on our steak. We pulled them out and let them see them. They apologized but we left...this is the restaurant that you pay for specialty fees and then pay another surge of 12 per person to eat and believe if or not, after essentially paying 3 different charges to eat here, if you order lobster or shrimp, you will be charged an additional fee. Once again, the service was slow, inattentive and ungracious. The food in all of these restaurants was just okay. We did not attend one bar or one restaurant where the wait staff was happy or civil. The noise on the ship is at a very high decibel. It is very unsettling. The cruise director screams in the microphone near the main areas , restaurant and coffees so you can't enjoy this areas unless you can stand the LOUD annoucements he makes as he plays games. The Buffett was pretty highly traffic and loud. Seats very hard to find. The observation deck is where most people went and camped out all day, sleeping and sitting on the floors. It was soothing and quite a beautiful area. Bartenders here are the happiest We are pretty laid back and don't expect a lot but the basics are lacking on this ship. This cruise line charges you for everything they can think of and its wearisome. You reach for you wallet every minute. All said and done, this ship costs a great deal more than others that offer a much better product. From what we heard from fellow passengers, this cruise was not a good one. I would rate this cruise below average in food, service and entertainment. Honestly, we regret going on NCL. Princess, Royal or Celebrity would have been same dollar wise. Read Less
Sail Date May 2019
Cruised with family. We had a great time! Food in the Local and LeBistro were fantastic, other venues was sub-par. Cagney's was a total letdown on this cruise. We have had much better on other cruises from that venue. Haven ... Read More
Cruised with family. We had a great time! Food in the Local and LeBistro were fantastic, other venues was sub-par. Cagney's was a total letdown on this cruise. We have had much better on other cruises from that venue. Haven room, restaurant, and bar were heavenly. Service was fantastic and food was outstanding. Our Butler (little Cindy) made our grand-daughter's day when she showed up with peanut M&Ms and gummy bears. Our cabin steward (Magic Mike) was fantastic at making animals for the kids every night and went out of the way to make sure they were happy with them. Had the worst margarita in my life from the A-List bar. If you like lime juice and no alcohol it will be perfect for you. Weather held out for us and had fantastic views of glaciers, mountains and sea. Thoroughly enjoyed the Prohibition and Jersey Boys. Go for a pedicure - they definitely pamper you. Kids loved the go-carts and the kids club. Our grand-daughter couldn't get enough of the virtual roller coaster and arcade. Thought that the prices for the excursions were way overpriced. Will do this cruise again! Read Less
Sail Date May 2019
I was a little afraid to go on this ship with so many people, but most of the time you do not feel more crowded than on a smaller ship! The Observation Window area in front was so amazing to have for Alaska... there is so much to see. I ... Read More
I was a little afraid to go on this ship with so many people, but most of the time you do not feel more crowded than on a smaller ship! The Observation Window area in front was so amazing to have for Alaska... there is so much to see. I loved the glaciers, whales, and all the seals I saw. The food quality was the best I have ever had on a cruise ship. We were especially impressed with the Maitre'D--- Daniel (from Serbia). He was in several of the restaurants we liked, and never just stood there. He was always busy directing his staff, and pointing things out that could be better. Even the slightest problem was taken care of immediately. He also found time to speak with everyone at some point during the meal, and is pleasant, charming, and informative if you have any questions. We loved the Jersey Boys show, but the rest of the entertainment was so-so or disappointing. Our room steward was adequate, but not great. The room was mostly clean but we always had to ask for more Kleenex (came the 6th day)… more lotion (never came-always "Sorry, out of lotion).. room service request cards (never came)… sheets were all bunched up at the bottom... and more. The coffee tray was dirty from the last people, and finally cleaned the last day. All little stuff--- but a good room steward anticipates your needs, or at least re-stocks things as needed. The bathroom layout has been improved. I liked this shower style better. The ship is pretty and I thought well laid out. I liked the location of things better than on other ships. It was nice to have the Garden Café buffet up front. You could sit there and look down through the big Observation Deck windows. The Awe of Alaska itinerary for this ship is perfect.... all the best stops. I would definitely recommend this ship and THIS itinerary. Read Less
Sail Date May 2019
I chose this particular cruise based availability for the week we wanted to travel, then compared cabin rooms between the 2-3 different cruise lines/ships. Our departure and arrival ports were Seattle. Our stops included Juneau, Skagway, ... Read More
I chose this particular cruise based availability for the week we wanted to travel, then compared cabin rooms between the 2-3 different cruise lines/ships. Our departure and arrival ports were Seattle. Our stops included Juneau, Skagway, Ketchikan and finally Victoria, BC. We had a great experience and I would definitely recommend this cruise. We had two balcony rooms next to each other on Deck 12. We paid for the mid-ship location but did not pay extra for the larger room which just gives you a larger bathroom/larger shower. Depending on the room layout and if you have the beds put together for a king size, it can be a little tight to get around the bed. No big deal but worth mentioning. The onboard entertainment was fun. We typically don't do the shows or games. I did like the live music they had at most times during the afternoon and evening in different locations. All the staff we encountered were helpful and friendly. My biggest (but small) issue was the unlimited soda/water package we got for our two teenage kids. Unlike Royal Caribbean who gives you a refillable cup and self serve stations to refill, on NCL the kids had to go to one of the bars and ask for a glass of soda. Not very convenient at all. For the amount of times this actually happened, I should have skipped this package and just ordered the sodas when my wife and I went up for a cocktail. We had the adult unlimited drink package so it would have worked out and saved us some money. I hope NCL changes this in the future. The fitness center is smaller on this ship than the ones we experienced on Royal Caribbean. I was still able to get on a treadmill when needed. Spin class was ok. The fitness manager/instructor was nice but I don't think he had much training as a spin instructor. Anyone who tells you to pedal at 130 to 150 rpms is in need of some training. They overbooked the first spin class since passengers could sign up in person or on their onboard app. Shore excursions were spectacular. In Juneau we did Alaska's Whales, Glaciers & Rainforest Trails by Gastineau Guiding. Grace was our guide and she was great. We saw whales and actually saw one breach the water. Awesome. In Skagway we splurged and did the Glacier Discovery by Helicopter with Temsco. If you can swing the expense, this is truly one of the best things I've ever done. Great guides as well. After Skagway the ship went thru the Glacier Bay area. Absolutely spectacular scenery and should be part of any Alaskan cruise. In Ketchikan we did Backcountry Jeep & Canoe Safari with Alaska Travel Adventures. Another great excursion. If you don't like a little off-roading and bumpy roads you may want to skip this one, but my family thought it was a great time. We did not do any excursions in Victoria. The ship was only there for 3.5 hours so we just meandered around town and bought a few souvenirs. Read Less
Sail Date May 2019
Juneau: I guess there are so many FAKE reviews for WHALE WATCHING. So i purchased Whale Watching with the Mendenhall Glacier and it was a waste of money! We paid $137.00 per person ( a deal compared to some of the other companies). ... Read More
Juneau: I guess there are so many FAKE reviews for WHALE WATCHING. So i purchased Whale Watching with the Mendenhall Glacier and it was a waste of money! We paid $137.00 per person ( a deal compared to some of the other companies). However, we saw a few whales so far away that it was stupid. You guys wanna see whales? Go to a decent aquarium like the one in Seattle instead!! Whale Watching is a total waste of time. Me and my hubby had a joke "you missed it" the entire trip. So you're on a boat and someone spots a whale; everyone goes running to that view and within seconds the whale is gone. You only see a slight of the whale and they consider seeing a whale if you see it snort and then see the tail. Again, this is 200 yards out (by law they have to maintain a 100-200 foot distance) and the view is nothing really. Skagaway: We did a glassblowing excursion. Cost was around $125 a person or so. Another disappointment! You don't get to pick which item you'll make. We were given ornaments: a round ball. It was cool to see how THEY make it. You kinda just get to point and say which 2 colors and which shape you want the round tiny ball to be. Ketchikan: Hovercraft. $299 a person (what a HUGEEEE dissapointment!) This was another WHALE WATCHING nonsense. You missed it!!!! oh look a wahle? SAW IT? NO? SORRY you missed it!! Hovercraft was not smooth and not fast. Oh the highlight was that it was 1 of the only 2 commercially operated hovercrafts in the USA. i paid $300 per person for that crap. THe good: Bliss was quite blissful. Great service great balcony rooms. I read reviews that you shoudln't book balcony rooms. DUMB! IT WAS THE best thing i did!!!! the balcony rooms were sooooo awesome. I loved waking up to that view. Overall, the best of Alaska tour was GLASIER BAY. Stunning views. awesome!. Food: Bliss has the most amazing buffet!! It was 6 out of a 5! No need to pay for extra restaurants. Complaint: Norwegian is not very nice when it comes to $$$. THe price of the balcony dropped 2-3 weeks after we booked to $200 per person ($200 * 4 = $800 LOSS) and we were 4 traveling (including the infant who was charged fully). They said they can give us $75per cabin ( we had 2) and when i got on the ship they said what credit? What are you talking about? I couldn't fight this on the ship. They said you have to wait for cruise to be over. The cruise is over and now they say write a letter. Very disappointing!!! Just for that I won't be taking Norwegian ever again. Principle of the matter and they're getting written up for it!!! DUMB OVER $150 BUCKS!!!!! Read Less
Sail Date May 2019
This was our second cruise on NCL, the first one was on the escape, which we loved. Again if you do your research and plan ahead NCL can be amazing. Things that were great: -stateroom: I love the balcony stateroom and the bathroom ... Read More
This was our second cruise on NCL, the first one was on the escape, which we loved. Again if you do your research and plan ahead NCL can be amazing. Things that were great: -stateroom: I love the balcony stateroom and the bathroom size. Get a balcony. -Ship: NCL does their ships right, clean, beautiful. Really amazing. -Activities on the ship: from adding the observation lounge (the escape doesn’t have it), to go karts, laser tag, water slides and all of the others. You can never be bored. -Speciality Restaurants- food and service: if you want good food and great to amazing service go to the speciality dining. They have the option to add an additional tip this leads the waiters to really go above and beyond to earn extra money. -alaska stops: I loved all three stops...still recommend finding off boat excursions for cheaper pricing. However the crab boat Tour In Ketchikan was worth it along with the train rides in Skagway. Victoria is also beautiful wish we had more time. Only so much you can do in 7 days though. -Jersey Boys and overall entertainment was spot on. (Just don’t go to Havana- waste of 45 minutes) Reading all of this you would think we should give 5 stars. However there were negatives. Minor -Food in main dining rooms have gone down hill, i remember better food on the escape. Also one breakfast took over two hours in taste and came out cold. However I did complain (hate to do it but two hours and the waiter being no where to be found leads you too it) however the service from then on was better but still not great. Except for Manhattan room, they always had great service. However we had 8 people so not that big of hit. Now the major negatives: -Cabin Steward: I usually love the stewards and loved ours on the escape. However our guy was the worse steward I have ever had on a ship. Never replaced towels, skipped out on cleaning our room making up an excuse (the steward next door through him under the bus, the only reason I knew). Walked in on my wife and I even with the do not disturb on after only knocking once giving us no time to get to the door...to check the mini bar...then kicking us out of our room an hour early on disembarkation. That was the final straw and complained to guest services and will be sending an email. I get they have hard jobs but why bother have the lights on if you ignore them. Disembarkation- an utter mess is all I’m going to say. Crew members not knowing what is going on. Passengers seemed to know more then the crew. However I would recommend this trip to anyone who wants to go and we will most likely give NCL another go. Maybe with a detour back to Royal. Read Less
Sail Date June 2019
We chose the Norwegian Bliss at the last minute to cruise Alaska. We were granted two weeks off unexpectedly and had always wanted to see Alaska. We got a great last minute deal on a balcony and flight to Seattle. the ship was amazing! She ... Read More
We chose the Norwegian Bliss at the last minute to cruise Alaska. We were granted two weeks off unexpectedly and had always wanted to see Alaska. We got a great last minute deal on a balcony and flight to Seattle. the ship was amazing! She is so clean and well planned out. The first two nights at sea were a little rough as the seas were angry and the ship was quite rocky. When we entered the inside passage to Juneau, the seas calmed and we could no longer feel any movement. The food was fantastic and always available. We dined in the main dining room, the garden cafe buffet, and at the Local pub. Almost every meal was spectacular. We went to Jersey Boys, Havana, an art auction, and two comedy shows.All of the entertainment was exceptional. Glacier Bay was the highlight of our trip. The captain got very close to all of the glaciers and maneuvered the ship so that everyone could have a great view. Embarkation and Disembarkation were fast and easy. We have cruised on other lines, but we are now loyal to NCL. Can't wait to go again!! Read Less
Sail Date June 2019
We had a blast don’t get me wrong. We made the best of it. However for what we paid we did not get our money’s worth. The go carts were booked the laser tag was booked the painting class was booked sometimes the kids club was booked. ... Read More
We had a blast don’t get me wrong. We made the best of it. However for what we paid we did not get our money’s worth. The go carts were booked the laser tag was booked the painting class was booked sometimes the kids club was booked. Thank goodness we booked our shows in advance. I think this ship would be better in a hotter climate where we could just sit on the deck and take in the sun but for an Alaskan cruise there were tons of fun things to do but not enough spaces for everyone that wanted to do it. People would make reservations and some wouldn’t go to their reservations which isn’t fair for this of us that wanted to go to these things as well. They said there was standby but no one could tell us where that was. The laser tag and go carts were open weird times lots of times it was while we were at port. We could tell our crew had been on for a while they were all very nice but looked very tired. The cruise director was AMAZING! The crew talent show was AMAZING too! I loved the observation deck but so many rude people would save seats and whoever they saved them for wouldn’t ever return. That was frustrating. We finally sat down with someone. He said this is reserved. We said you can’t reserve 12 spots with one person. We will sit her and enjoy the whales until your party gets here. They never showed up. The craft brewery was our favorite. The waiter was the best on the ship! The local restaurant was also our favorite amazing food every time! Our room was right below the pool we could hear them moving the chairs above all hours of the night and people running up there. Read Less
Sail Date June 2019
We arrived in Seattle and went directly to the ship for embarkation. The embarkation experience was very smooth and went very quick. The disembarkation was a little disorganized and timely, but not bad. The ship overall was ... Read More
We arrived in Seattle and went directly to the ship for embarkation. The embarkation experience was very smooth and went very quick. The disembarkation was a little disorganized and timely, but not bad. The ship overall was beautiful, clean, and new. The cabin was very nice and clean and sufficient for two people. The balcony was decent size and great for seeing all the wonderful Alaskan scenery. The dining experience was very poor and I am so disappointed. My two prior cruises with Norwegian left me thinking the food would be terrific. The food both times was excellent. So we were both disappointed. We did go to the specialty restaurants 5 times including Food Republic, Q, Ocean Blue, Cagneys, and La Cucina. Food Republic and La Cucina were both excellent. Q was okay for barbeque, but if you order the friend green tomatoes expecting what you would get in the South, you will be disappointed. Just don't order them. The Brisket was great. Ocean Blue was a joke. Don't go to this seafood restaurant expecting crab and Lobster. No crab on the menu and the Lobster costs extra on top of the surcharge you pay ABOVE the cost of the specialty dining package. The food we did get was just okay. Cagneys prior trips was amazing. This time the steak was mostly gristle and tough (Ribeye). My own petite filet was good. The side dishes were a little on the cold side. Don't expect to find food when you are hungry if it is not during breakfast, lunch, or dinner. Late night food choices are extremely limited if at all. There was a lot of entertainment, but getting reservations at a decent hour for the shows is difficult. I couldn't gt into any of them before 10:30 at night. (I'm not a late night person). Service everywhere but dining was outstanding! The dining areas had a lot of what seemed like unhappy staff. The ports were great, just not enough time. We had plenty of time in Juneau to go on an excursion and see the town. (if you go - do the wildlife refuge excursion or fishing - both were great). Ketchikan may have been fun, but I only had enough time for the excursion and barely made it back to the ship In time to leave. Didn't get to see the town. We arrived in Victoria at around 8 PM and after we ate we didn't have time to get off the ship. All of our excursions were fun. In Ketchikan we went kayaking and saw a lot of wildlife to include a mink and lots of starfish. I would go again based on my two prior cruises and the overall experience with this one. I just hope the food improves. Read Less
Sail Date June 2019
This was one of best cruise I have been on. I ship was well designed with plenty of space. I crew was well trained in passengers needs. The food was very good and did not have a bad meal while I was on board. The entertainment on board was ... Read More
This was one of best cruise I have been on. I ship was well designed with plenty of space. I crew was well trained in passengers needs. The food was very good and did not have a bad meal while I was on board. The entertainment on board was very good. My 13 year old daughter enjoyed the teen activity’s. My wife love going bar to bar every bar she went to the bartenders where friendly. The pools where heated and enjoyed them every day while onboard. Every port the ship got everyone off in a timely manner and everyone enjoyed the ports. The go carts cost $15.00 per a person. My daughter and I tried cocos and it was a very nice experience and my daughter enjoyed it. When the cruise was over the cruise line got everyone off the ship in a timely matter and my wife did not want to go home. Read Less
Sail Date June 2019
We chose this cruise on the NCL Bliss for several reasons. The Bliss was designed for Alaska with a huge observation deck with floor to ceiling windows affording a Panoramic view of Alaska. The Deck has its own buffet area and bar, with ... Read More
We chose this cruise on the NCL Bliss for several reasons. The Bliss was designed for Alaska with a huge observation deck with floor to ceiling windows affording a Panoramic view of Alaska. The Deck has its own buffet area and bar, with sofas, chairs and tables spread through out the 15th floor Lounge. It was open to all passengers all day from early morning to evening. The only drawback to this was some people would use it as their personal sleeping area..and zonk out all day on the sofas. We also had a Balcony stateroom where we could view the trip through Glacier Bay. With freestyle dining we never had a problem eating meals wherever we chose to have them. Their are several venues available for dining, which were not fee based. Service in all dining areas was very good and their were entertainment options every night such as Jersey Boys, the Cavern with the Beatles and the District Brew Pub. Embarkation and Disembarkation both went very smoothly. We arrived at the Pier at 11 and we were able to get on the ship very soon after that. Disembarkation was wonderful, due to the Port Valet service offered by the Port of Seattle. The ports were easy to access since we were anchored right at the Dock. We only took one Shore Excursion offered by NCL. We took a Juneau Tour whale watching and Glacier viewing tour booked on Trip Advisor. We also rode the Race Cars on the top deck. My husband’s favorite activity on the ship! Read Less
Sail Date June 2019
We traveled on the Norwegian Bliss from 6/2 - 6/9/2019 and had a wonderful trip. No regrets with paying the additional cost for the Aft facing balcony which provided us with awesome panoramic views of the ports and was great for Glacier ... Read More
We traveled on the Norwegian Bliss from 6/2 - 6/9/2019 and had a wonderful trip. No regrets with paying the additional cost for the Aft facing balcony which provided us with awesome panoramic views of the ports and was great for Glacier Bay as we didn't have to fight the crowds for photo opportunities or photograph through windows in the observation desk. We enjoyed the entertainment on the ship including the band Silgo, the Beatles band in The Cavern (saw them twice and they were fantastic). Prohibition and Jersey Boys were also very good; however we did not enjoy Havana. The seating in the Bliss theater is not at all comfortable and seats feel like the tilt forward and the seating in the Atrium area can be improved as well. Had a lack luster dining experience in Cagney's - very disappointing as we've dined in Cagney's on other ships. The service was excellent; however the food was very disappointing - steaks were dry (even those cooked medium rare had no juices and lacked flavor and had almost a chalky consistency!). We enjoyed both Q and Teppanyaki. The service in the main dining rooms (Manhattan, Taste, and Savor) was fair; wait staff did not seem to be adequately trained, service was slow and food was mediocre. Read Less
Sail Date June 2019
This was my first time going to Alaska. It was also my first time on Norwegian. The Bliss exceeded my expectations and then some. There was plenty to do on the ship itself, and given the cooler weather in Alaska, I enjoyed spending time in ... Read More
This was my first time going to Alaska. It was also my first time on Norwegian. The Bliss exceeded my expectations and then some. There was plenty to do on the ship itself, and given the cooler weather in Alaska, I enjoyed spending time in the indoor observation lounge. I am a craft beer fan, so I really liked The District Brew House, it had a great selection of craft beers. I had never been on a cruise ship before that had any amount of craft beer selection. The service throughout the ship was great, the staff was attentive and polite. I stayed in a studio cabin, which was a nice feature as well, since it costs less than paying double the regular fare. The embarkation/disembarkation was a little bit disorganized, but then again the cruise left from Seattle which was one of the more chaotic ports that I've been to. Read Less
Sail Date June 2019
We wanted to try NCL’s new ship The Bliss for awhile. Last minute decision to go after seeing it in Seattle. Beautiful ship. Embarkation and disembarkation was easy at each port we went to. Very well organized for excursions. ... Read More
We wanted to try NCL’s new ship The Bliss for awhile. Last minute decision to go after seeing it in Seattle. Beautiful ship. Embarkation and disembarkation was easy at each port we went to. Very well organized for excursions. We stayed in a Haven Suite on the 10th floor. Room 10706 It had a separate living and dining area. King size pillow top bed was amazing! Huge bathroom with tub and shower. Double sinks. Vanity table and seat. So much closet and drawer space that my husband and I could jot fill it all up. We had 2 large and 2 small suitcases. Multiple backpacks. Hiking gear and 5 or 6 coats. Still had a closet, shelves and 2 or 3 large drawers left open in bedroom. Multiple drawers in living room. Multiple specialty restaurants to choose from. We had the choice of 3 included with our dining plan. The Teppanyaki grill was our favorite. Awesome steak and shrimp. The chef was so entertaining with jokes and tricks. We have been on 5 other ships and their’s does not even compare to this one. Would recommend Cagney’s Steakhouse. The Italian one was just ok. They also have a BBQ restaurant that was really good and has a country band that plays nightly. Jimmy Buffet’s Margarita Ville was great. It cost extra. Chocolate shop and gelato shop was awesome. They also cost extra. Starbucks on board as well. Several shows to choose from. Highly recommend The Jersey Boys and Havana. These are free. There is one called Prohibition that cost $35.00 each but you get multiple alcoholic beverages included throughout the show. Definitely an adult show. Great entertainers. Several comedy shows that were good. One show that covers the Beatles. We didn’t go to this one but heard it was great. The ship has go carts, laser tag, putt putt golf and ping pong. I did the go carts. What a blast. They go 35 mph which felt like a 100. The track is 2 levels. Employees running it were amazing and very concerned that everyone has a safe and fun experience. This was free but make sure you book when you get in the ship. We lucked up and were able to get in the very last day of the cruise. They do run out of reservations for this, laser tag and some of the shows very fast. Spa was beautiful. Even has a snow room. Massage was just ok but I heard other people really bragging on their’s. Would definitely plan a cruise just to be in this ship again. Read Less
Sail Date June 2019
My husband and I celebrated our 13th anniversary on the Norwegian Bliss. It was an amazing trip. This was our first time on NCL. We have previously only cruised on carnival. Ship: The ship still felt brand new. It was very well ... Read More
My husband and I celebrated our 13th anniversary on the Norwegian Bliss. It was an amazing trip. This was our first time on NCL. We have previously only cruised on carnival. Ship: The ship still felt brand new. It was very well kept. The crew was always working hard to clean up everything. Our favorite areas of the ship were of the spa and Spice H20. The waterfront was also a very fun area for exploring. Cabin: We were able to upgrade to the spa balcony cabin right before our trip. The spa was amazing especially for an Alaska destination as the weather varied greatly from one day to the next. The balcony cabin itself was the same size as other balcony. It was tight, but it was a good use of space. I highly recommend a balcony cabin for this trip as we used it most of the day we were at Glacier Bay. Dining: We were overall blown away by the food. It was so delicious!! One thing I really enjoyed about this ship was that there was a variety of options through out the day. I am not a fan of the buffets and was able to find plenty of other options. We had the three night speciality dining and every restaurant was outstanding. I think the steakhouse was our favorite. The main dining room was also quite good and we did not have a hard time getting in and out quickly. We also enjoyed the Local and breakfast room service. Entertainment: There was so much to do it was hard to pick which activity. We enjoyed be games in the atrium. It was not as bad as it was been reported on cruise critic. We loved the comedy shows and Jersey Boys was outstanding! I also highly recommend the theme parties (90s night). We were also super impressed with the silent disco. It was an experience and something you must try! Excursions: We did the Tracy arm excursion and can not recommend that highly enough. Even in very poor weather we had a great time. We did the GoodTime girls and also enjoyed that much more than I thought we would. We also wandered around on our own. Glacier Bay Day This was the highlight of the trip. We were able to easily navigate around the ship to view from all areas. We even went out on the bow of the ship! We needed our time up in Spice H2O which provided beautiful panoramic views. It was a fantastic trip!! Read Less
Sail Date June 2019
Wanting an Alaskan cruise for a family with two six year olds, I chose the Norwegian Bliss sailing from Seattle on June 9, 2019. This was my first cruise on a mega ship and my third cruise to Alaska. The experience was more like living ... Read More
Wanting an Alaskan cruise for a family with two six year olds, I chose the Norwegian Bliss sailing from Seattle on June 9, 2019. This was my first cruise on a mega ship and my third cruise to Alaska. The experience was more like living in a budget hotel attached to a shopping mall. There were plenty of activities but most were impossible to book and we had difficulty making restaurant reservations for a party of six. The staff were efficient but indifferent. The itinerary was strange because of the short stays that were either early morning or late in the day except for Skagway. Though no one has confirmed it, I suspect that the sheer number of cruise ships in these ports in the summer has led to assigned time slots preventing several thousand people at a time from overwhelming them. There were high spots and some good shore excursions. The day cruising Glacier Bay with park rangers aboard narrating was exceptional. We saw whales and glaciers and enjoyed lots of excellent Alaska seafood. There were plenty of opportunities for quality family time. Alaska is still magnificent. All in all, though, the shipboard experience did not enhance this trip and I would opt for a smaller ship with less whistles and bells were I to do it again. The Ship: The ship itself is newer and very large. It has a two story atrium that has a huge screen and seating on the first floor and a restaurant with bar seating around the edge of the atrium above. It is used for movies, trivia, music and any number of other activities. We found this to be an unpleasant area and avoided it whenever possible. It was very loud and folding chairs were added to the stationary seating for large events. Unfortunately, there are only two elevator banks so that elevators were difficult to get on more often than not and were usually crowded. There were parts of the ship we never saw until debarkation, so take a ship tour if you opt for this ship. We thought the exterior walkway on deck eight with outdoor seating for the many restaurants and bars was a real plus - just not good enough weather to use it most of the time. Our Cabin: Our cabin is discussed at length below. It was below average in size and storage and required us to move furniture to access the closet and obtain drawer space. The nightstands are literally six inches wide. Dining: As a party of six, we opted for free dining whenever possible and made reservations in advance when we could. Wait times did not seem long, food was fine, and service was excellent in both Manhattan and Taste dining rooms. We ate one night in the Mexican specialty restaurant and the bill for the six of us was over $150, excluding drinks. Most of the bars are in high traffic areas and the only one we really liked was in the Explorer's Lounge. The buffet was spacious with lots of seating and a variety of choices and the food was good quality. We had room service continental breakfast daily and it was always on time and exactly what we ordered. Entertainment and Activities: We largely avoided the group activities because of the crowds and cost. Our six year old boy absolutely loved Kids Club and we could barely drag him away. Both children loved the water slides and pool and used them often. The Glacier Bay cruise was exceptionally good with narration by a ranger who boarded the ship. We were grateful for a balcony cabin for that. Service: Service was efficient but largely indifferent. This is the first cruise ever for me (of 30+) where the stateroom attendant never introduced herself. According to the TV display, her name was "Larry." She did as good a job as she could but it is hard to tuck in flat sheets when the space you have to work in is less than six inches. Ports and Shore Excursions: Were it not for the ports and shore excursions, I would have rated this experience as below average. We did whale watching and a glacier experience in Juneau, the Lumberjack show and crab feast in Ketchikan and spent a day wandering in Skagway. Alaska is stunning. There were plenty of things for kids to do and good dining and shopping. Of my three Alaska cruises, I would rate this one the lowest because of the shipboard experience and limited time in ports. Read Less
Sail Date June 2019
My first cruise was a success. Alaska was breathtaking. NCL Bliss wasn’t a disappointment. Loved being in the solo cabin. Mandara Spa took me over budget but it was well worth it. I travel a lot but this was the first time I actually ... Read More
My first cruise was a success. Alaska was breathtaking. NCL Bliss wasn’t a disappointment. Loved being in the solo cabin. Mandara Spa took me over budget but it was well worth it. I travel a lot but this was the first time I actually let go and relaxed during a vacation. So I took great advantage of the week spa, enjoying every room in the spa. The food was up to par though I was disappointed with the food at the Teppanyaki restaurant. It was the worse hibachi food I’ve ever experienced. I didn’t get the drink package because there was no way I would be able to drink half of the daily allowance. I was pleased to see that the provided flavor water which wasn’t too bad considering. Onboard shows - Levity Comedy, Jersey Boys, Havana and Prohibition. Prohibition and Levity Comedy were my favorite show. All the staff were warm and welcoming. They were extremely accommodating and would spoke so highly of their duties onboard the ship as well as their lives back home. As far as the different ports - Juneau, Skagway, Ketchikan and Victoria BC. Ketchikan was my favorite. Collectively, it’s amazing how simple folks live. Everyone was so laid back and easy going. Nothing like life in Atlanta. Read Less
Sail Date June 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 3.9
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.0
Value For Money 3.5 3.5

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