1,099 Norwegian Bliss Cruise Reviews

We had sailed on the NCL Getaway last year so we knew what we were getting into; however, this was during Spring Break time and the ship was very crowded. We are a senior couple and have pretty much decided that if the ship has a water ... Read More
We had sailed on the NCL Getaway last year so we knew what we were getting into; however, this was during Spring Break time and the ship was very crowded. We are a senior couple and have pretty much decided that if the ship has a water slide and race track on the upper deck that it probably wasn't for us. With that being said, the ship is beautiful. Because it is so new everything is great. We both felt the entertainment was below par, and again, because it was during spring break we couldn't get into some shows because they were booked long before we got on the ship. We like to collect art so we went to several art auctions, as well as some specialty dining experiences. We have been on this cruise with other ships so we are very familair with the ports, so we picked this cruise more for the ship and not the ports. Read Less
Sail Date April 2019
Norwegian Cruise On The Bliss. If you are thinking of booking a cruise with Norwegian on the Bliss here are some important things that will enlighten you and maybe help narrow your decision between cruise lines. I really wish some ... Read More
Norwegian Cruise On The Bliss. If you are thinking of booking a cruise with Norwegian on the Bliss here are some important things that will enlighten you and maybe help narrow your decision between cruise lines. I really wish some of this info was available before we booked for 6 people. 2 ocean side rooms, 2 kids 4 adults with my Father in-law being disabled and needing a wheelchair. Our trip started off on a very bumpy start with a 3 hour boarding process at long beach. Ugh.. We notified NCL that we needed assistance to 1 in our group but they informed us no wheelchairs available at that time so they had about 7 disabled people stuck sitting on a bench outside the terminal in the sun for over an hour. No water offered to them or another area to sit in the shade. Was so bad! My father in-law was a total trooper and said I’ll stand in line cause he didn’t want to take a chair away from anyone else. We made him stay put. Finally NCL sent over an assitant and brought everyone inside but told all the family’s they would have to separate everyone except one family member, (just dumb).. Had no idea if we would be able to see them again with the 1,000 plus people in line till we boarded. As we got into the main check-in after waiting in line for a hour plus they then made you take a number to wait in another line.. What rocket science figured this one out??? So now another hour plus line after your number was called. Complete disconnect!! We were hoping that Dad wasn’t having to deal with this madness but well he was as I looked across and saw him in a line of 5 trying to get though the special assist line. He literally was in a line of 5 for more then an hour.. Just crazy.. It took 1 hour to process 5. Recap, NCL separated our complete family and made him wait in another line for well over a hour after sitting in the hot sun for over a hour.. NCL really knows how to treat disabled people! I’ve never seen anything like it.. This is America not a third world country.. We are blown away with this. Wait it gets better. Once finally getting to our state rooms we asked about getting a wheel chair. Figured we would have no problem.. Ha.. Nope. “Sorry sir, we are out of wheelchairs but maybe you could head down to Guest Services and ask them.” So I went down and low and behold another line 30 deep. Just keeps getting better. I picked up the lobby phone and called to see what options we had. Amazing that we were able to get ahold of a NCL member. They confirmed that no wheelchairs were available but if we wanted to go anywhere just call and a NCL member will pickup and drop off. Well we tried that a few times and it was a bust. 20 to 30 min pickup time and once you are at your destination that they take the wheelchair so now you have to call and request a pickup. This clearly wasn’t going to work. We attempted another try to find a wheelchair and they found one. That was a relief until we were given the bill for 195 bucks and the challenge of trying to maneuver through the hallways with all the service carts in the way. Clearly NCL is not taking Handicap or Disabled guests as a priority. The Bliss is not setup to truly make it easy to get around with small hallways, no center elevator and crew not trained. We just found out about disembarking is going to be the same issue. No priority. Another fun fact in the wisdom who’s ever in charge of getting luggage off you need to have your luggage outside your cabinet by 11:00 PM the night before so if you need to get ready the next morning you’ve better have what you need. Great so with all the extra stuff your Dad needs like meds and other crucial things we need to find a place other then his bags that need to be taken beforehand.. We already have a bunch of luggage to content with so it just make more things to desk with. NCL is very safety conscience so little surprised they are having all the guest clog in the hallways with bags. If there is an emergency no way we would be able to pass all the bags with a wheel chair. Makes no sense! The ship is beautiful and their newest in NCL fleet but be prepared to be nickel and dimed to death.. We paid for everything in advance including 6 nights of fine dining so wanted everything included but we were so wrong! They kill you with the WiFi for 300 for a week per guest. And if you want to keep in touch with your family and kids they have a basic NCL connection that will run you about 10 per person so you can text from phone to phone while on the ship after downloading the NCL app. Should be free! You also get charged 15 dollars per day per guest and if you want soda for the kids or adults that package is another 50. Oh and no free bottled water! Race track and Laser tag cost and if you don’t signup the minute you get on the boat forget it. Books up in super quick. Another bummer. Be careful about room selection. We booked directly with NCL thinking that they would know the ship better then anyone else. Wrong! I got talked into center upper deck for the following reasons; - less movement for bad weather - restaurant access Well not having a center elevator is a big issue with wheel chair and almost every night on the main pool deck there was a party with the music playing full blast. Both rooms vibrated until 12 almost every night. We didn’t sleep for 4 of the 6 nights on the ship. I’m for everyone partying but I want to be able to retreat to a quiet place to sleep. So basically center ship DO NOT STAY on deck 12,13,14 or 15 unless you don’t want to be sleep. I did complain a few times and finally got some help with the DJ bringing down the level days later. It was crazy that they would turn the sound all the way up with only 75 guest on the deck that can hold 1,500 plus. Doesn’t make sense. In all fairness they would have moved us but the ship was completely booked. Also tough when you have assigned cabinets next to each other. Dinning experience was mixed feelings. Our favorite was; - Ocean blue - Cagney’s - The Local - Le Bistro - Savor - Taste - La Cucina Ocean blue and Le Bistro were epic! Worse food and service - Los Lobos 2 hours to eat with reservation and food order came back wrong 3 times on two different items. My kids finally gave up and just didn’t eat dinner. Then the manager tried to compensate for our bad experience by not charging for the side of beans and flour tortillas. I pretty much said please charge me and walked out. Bad with a side of more bad. Food was also terrible. Kids left and went to the Garden Cafe buffet to try to eat some dinner. Entertainment: Good luck getting into any of the shows if not booked the minute you get on board. We paid for the only show we could get into which was Havana (and was a 10:00 evening showing) but with our dinner running late at Cagneys we missed it. And yes we got charged anyway.. Another challenge is getting a hold of someone of Guest Services without going to the counter. I’ve must of called at least 20 times within the 4 days and only was able to touch base over the phone 5 of the 20. Best time to go physically is before 7 or after 9:00 if you don’t want to wait in line. The only person who has been helpful really is the General Manager Belkys Sanchez. She has helped with the noise the best she can. All and all is has been an experience with more lows than highs for our first experience with NCL. Sincerely the Barbera’s Read Less
Sail Date April 2019
We chose this cruise for our sisters cruise because the port and sail date fit our needs. Ship was beautiful and large. Embarkation was easy and fast, onboard by 11:15am. Disembarkation was equally easy. Some of the staff were cranky ... Read More
We chose this cruise for our sisters cruise because the port and sail date fit our needs. Ship was beautiful and large. Embarkation was easy and fast, onboard by 11:15am. Disembarkation was equally easy. Some of the staff were cranky and seemed tired. Elevators were over crowded but it was a good excuse to take the stairs for extra calories burned. Specialty restaurants were very good but buffet was choppy. Public bathrooms in the area of the pool could be cleaner. Singers onboard were the best I’ve seen. Really liked Susan and Siglo. Views and atmosphere from the observation lounge were lovely. This is the first time taking a different cruise line other than celebrity in many years, and would have to say even though I had a great cruise celebrity is still my choice. This ship is for passengers with children for sure, celebrity is for people that would really like to avoid tons of kids. Read Less
Sail Date April 2019
We were looking for a west coast cruise for the family. This was our first time on Norwegian. The bliss is a beautiful new ship and never seemed really crowded even though it holds 5,000 passengers. The smaller complimentary restaurants ... Read More
We were looking for a west coast cruise for the family. This was our first time on Norwegian. The bliss is a beautiful new ship and never seemed really crowded even though it holds 5,000 passengers. The smaller complimentary restaurants (Taste and Savor) were much more warm and inviting than the Manhattan. The food and service was great in all the restaurants and the garden buffet. We didn’t try any of the specialty restaurants although we heard great things about cagneys steak house. We weren’t really impressed with puerto Vallarta. Did an excursion to stone island beach in mazatlan which was actually nice. All the alcohol you could drink. Cabo was our favorite and we will probably go back by plane. Saw jersey boys and it was fabulous. They aren’t kidding when they saw broadway productions. Also tried the go carts which was pretty cool knowing you are on a ship in the middle of the ocean. All in all a great cruise. And we were amazed at the speed they got us on and off the ship. Read Less
Sail Date April 2019
All activities on the ship required reservations that you needed to make prior to the cruise which we never were made aware of. The employees were miserable and had the worst customer service skills. The kids splash academy was full and ... Read More
All activities on the ship required reservations that you needed to make prior to the cruise which we never were made aware of. The employees were miserable and had the worst customer service skills. The kids splash academy was full and couldnt take anymore kids as it was a first come first serve basis. Everything costed extra, only food was included. Shows, go carts , arcade and many more things were all extra but they were all full. This ship was beautiful but the experience and sercice was horrible. I will never go on another Norwegian cruise. The pool had little to no entertainment and it was packed with only one pool for families to use. I would highly recommend a Royal Caribbean cruise over this one anyday. To top the cruise off my 10 year had access to charge to his room 1500. On the arcade and the cruise line never flagged the account or notified us .When i found out about charges there corporate office in Miami argued with me stating it was my responsibility to pay the amount. Please safe yourself the headache and disappointment do not go on this ship!!! Read Less
Sail Date April 2019
It's been 2 years since my last cruise and I was ready. I'm so glad we chose this one. Getting on the ship was pretty easy and fast. I expected it to be hard considering the number of people. We had lunch in the buffet and it ... Read More
It's been 2 years since my last cruise and I was ready. I'm so glad we chose this one. Getting on the ship was pretty easy and fast. I expected it to be hard considering the number of people. We had lunch in the buffet and it was good. We were in our room by 2 PM. The room was small for a mini suite but adequate. There is a lot of storage in the room. The bathroom was great. I loved the full body shower. I was not impressed with the majority of the food. Other than the specialty restaurants, the food was bland. My least favorite was The local. We found the service poor and the food the same. We loved all 3 ports. I wish we would have had more time in Cabo, but I got a beautiful ring, so i cant complain. My advice for Mazaltlan if you want to to just look around and your is to just take the open air taxis to town. $12-$15 one way and you see everything. We paid $45 for the double decker bus and it's not worth it. I would totally recommend this cruise. I have to give props to the Cruise Director, Silas Cook and his entire staff. Silas and Alex are the best in the business. Alex is the life of any party and one of the nicest people I've ever met. By far, Silas is just the most wonderful person ever. I had the chance to just chat with him for a while and I loved just getting to know him. I hope I cross paths with he and his staff again. Was the cruise perfect, nope. Nothing in life is perfect. I will say 1 week felt like 3. I cant wait to go back!!! Read Less
Sail Date April 2019
My Experience My experience on the Norwegian Bliss was my first cruise ever, as well as my husband's. We decided to do our honeymoon on the Bliss because we were struck with the Go-Kart on the ship since we both have a love for ... Read More
My Experience My experience on the Norwegian Bliss was my first cruise ever, as well as my husband's. We decided to do our honeymoon on the Bliss because we were struck with the Go-Kart on the ship since we both have a love for go-karting. That was so much fun! It was FAST and exciting! I have to say that we want to do the cruise again soon and take the kids. If you appreciate smaller things, you will appreciate a trip to Mexico for 7 days! I don't get all the negative remarks on these reviews, but I am grateful for small things in life! There was over 4000 people on the ship and most of the time, it didn’t feel over-crowded. The only time it was crowded is when a show is let out and the exercise drill. There was a couple of nights that it felt like a ghost-town, most everyone was turned in for the night or hiding somewhere! Haha! About the Ship The ship was beautiful! I have never seen anything so big and beautiful. I couldn't get enough pictures. This trip was a big deal for both of us and we were just so excited to see something that we have never experienced before. We walked all over the ship and tried to see every inch of the ship since it was such a beautiful thing. I am grateful that we had this opportunity to experience an awesome vacation on this big beautiful boat! I am pretty sure we poked around just about every corner except for the Haven area. Our Cabin Room Our room was the Mid-Ship Stateroom with Balcony on the 13th Deck and I wouldn't pick any other room on board. We had originally picked out a room on 5th deck that was in the center and I am glad we decided to upgrade twice to get a room with the balcony. I felt it was plenty of room with just the both of us. I can bet it would be plenty if I had my kids with me. We were confused at how to keep the light on in our cabin and later learned that we had to keep the room key in the slot (learned this from avid fellow cruiser)! Our room was kept cleaned every day and we had a surprise waiting for us every time we came back to our room. Thank you, Larry, for outstanding services with the cabin and we were excited to see each animal towels left just for us! We are also very thankful for the Honeymoon Package waiting for us when we first entered the cabin. That was a very nice touch! When leaving on our final day, we waited until the last minute on the night before the last day to get two new beach towels and to my dismay, we never got them – oh well – we have another souvenir that we are happy with. Dining Experience (Specialty, Buffet included) I have to say that I was really impressed with all the Specialty Dining we had. We got the Dining Package that consist of 3 Specialty Dining and our choices were The Q, Teppanyaki and Los Labos. Of course, we made reservations at The Taste, Manhatten Room and visited The Local few times. For our Honeymoon package, we had our romantic dinner at Le Bistro which was very lovely and completely enjoyed ourselves. I was happy with a bottle of Bubbly which was delicious and a bottle of white wine that we took back to our room later. Breakfast was pretty much at the Garden Café every morning and occasional lunch. I just know we ate so much food and loved every bit of it. I had an issue with couple of things on my plate that I have chosen but overall really good food. I am just thankful there was plenty to go around! We also had the drink package and that was the best thing ever as we drank whatever we wanted throughout the day. Never got drunk or felt any hangover. It was perfect! Entertainment & Activities We saw most of the shows such as the Comedy Night at the Social, The Havana!, The Jersey Boys and not to mention the International Talent Show done by most of the crewmembers! OUTSTANDING! I was happy with all the shows and completely enjoyed myself. It was a very relaxing atmosphere and loved every minute of it. My husband was enjoying himself as well. We both absolutely love the Go-Karts and did that four times. Although I never made it up on the board, I had so much fun! Mini-golf was cute, it was so small though. I believe more creation in the mini-golf would be ideal. We hung out by the pool a couple of days and went to most of the themed party. I am confused as to why there were children at the H2O when it clearly shows “Adults Only – 21 and over?” Same thing with children in the Adult Only pool. I heard complaint about the pool being overcrowded but I didn’t feel like it was. I have seen worse overcrowded pools before. We did not opt to play the Laser Tag, it just wasn’t our thing but man it looked fun. We didn’t have the chance to check out the Hot Tub – it was always full of people or shut down. Shore Excursions Experiences Puerto Vallarta: We chose Tequila Town, Country and Farm Excursion and it was a pleasant tour. The tour guidance, Hugo was excellent. I love his trilling R’s! I enjoyed the tour through the town and the church especially. However, I was a little disappointed in the town itself, it was so run down and dirty. The local folks looked so depressed, sitting outside their shop waiting for business, that I just wanted to jump back onto the happy ship! Once we got to the Tequila Farm, the fun started heating up with 6 samples of tequilas and loved them all! Had a nice little lunch with authentic tacos and then we did a little bit of shopping on our own when we got back to the port and bought some souvenirs! Mazatlán: We chose the Hike the Lighthouse Excursion because we both love to hike and explore the nature. Our reservation was in the high time of the day, so it was a bit warm. Thankfully I had my big brim hat on since I had gotten sunburn days before from chilling out by the pool. Our tour guide was very friendly and did an awesome job with the tour. I made it all the way to the top at the Lighthouse after going up over 340 something steps! It was a struggle, but we did it! Great team support as I had some couples encouraging me along the way because I was nearly giving up. Good hike though! Again, did some quick shopping at the port before loading back up on the big happy boat! We only saw a small part of the downtown area and it was a little more colorful than Puerto Vallarta! Cabo, San Lucas We chose the Snorkeling, Paddle board and Kayak adventure and I will NEVER forget this trip! We got on this awesome boat that was pretty fast and bee-bopped across the water to our final destination. Before we headed that way, we toured around the most beautiful rock formations ever! It was a sight to see! Once we got to our destination, we explored the beautiful sea down under with our snorkeling gear! I am so thankful for the photographer that was with us because he got some awesome pictures of us swimming below – holding hands and pointing at fish! I was so thankful for such a beautiful time! I spent few moments on the kayak and we had to head back. Not enough time for such a great adventure! Then we saw the jumping baby whale having the time of its life! Thank you, Lord, for such a beauty in sight! I am truly thankful for the Cabo Adventure for such a wonderful adventure! They had tons of photos for us to take back home on a flash drive for a small cost! We did some quick shopping as we had to head back to the happy ship at 1:30 pm and it was lined up for miles! No complaint as it was all smooth-sailing! I was sad to be leaving so soon as we wanted to explore more. Like someone else said in the review, we are flying back to explore more! Farewell: On our final day, it was so very hard to leave the boat. I had tears in my eyes as I was saying goodbye to all the staff. They were all outstanding, friendly, helpful and very knowledgeable. We were greeted every day, throughout the day! All of our waiters/waitresses did such an amazing job and I can't thank them all enough! We are coming back for sure and pick another destination as traveling has been on our bucket list for a while! To our surprise, we didn’t spend a whole lot as we paid for everything in advanced and that was a nice plan! I tried to add some photos but I am having issues with the download. Read Less
Sail Date April 2019
We booked the April 28 Pacific Coastal in October 2018. Then my husband suggested doing this Mexican Riviera cruise on the Bliss so we could experience a B2B. We cruised on the Bliss for its first Pacific Coastal last September and said ... Read More
We booked the April 28 Pacific Coastal in October 2018. Then my husband suggested doing this Mexican Riviera cruise on the Bliss so we could experience a B2B. We cruised on the Bliss for its first Pacific Coastal last September and said that we would love to cruise on her in hot sunny weather and this was our opportunity. Since we booked a sailaway inside cabin only a month prior to the cruise, we had few flights to choose from and flew from YVR to LAX on the day of the cruise for the first time. We booked the NCL transfer from LAX to the pier. As it turned out, we arrived before noon and were on the first bus to the pier, arriving shortly after 1 p.m. The embarkation line was short at that point and with Platinum status we were aboard shortly thereafter. The sailaway inside cabin had been assigned the day after booking. We were already booked in a sailaway balcony for the Pacific Coastal on deck 13 forward, and our sailaway inside on this cruise was also deck 13 forward. We became very familiar with the long walk to these cabins, but other than that, no problems with location. Our cabin was a "family inside" and it was difficult to imagine four people in that cabin. The main issue was storage, as the closet is not large and shelves are few. The side table (with shelves) from my husband's side of the bed wouldn't fit between the bed and the wall so we put it into the closet and used it for shelving. Love the little shelf above the head of the bed and the USB ports, this was perfect for charging phones, batteries and devices. Well thought-out. The bathroom was exactly the same as in our balcony cabin, plenty of room. Our steward was very attentive, he introduced himself when we arrived, asked if we wanted ice (which we did, in the evening) and was always polite, cheerful and engaged when we met him in the hallways. We had two complimentary dining venues with Platinum status and chose Le Bistro and La Cucina. Both meals were perfect. For La Cucina we ate on the waterfront after our day at Puerto Vallarta. We were at LeBistro on our final night of the cruise, fairly late, and enjoyed speaking with a cast member of Jersey Boys and the assistant production mgr who persuaded us to book Prohibition on our next cruise. Jersey Boys is incredibly well done. I said to my husband and the cast member that we met that I almost forgot that I was watching entertainment on a cruise ship, I felt that I was sitting in a land-based theater, everything was so perfect - the moves, the music, the sound, etc. Britain's Finest was exactly that, we went to every performance that our schedule allowed on both cruises, front row if we could. Enjoyed it so much! We did this itinerary on the Star in March 2018 so we only booked an excursion in PV, rather inexpensive $25/person, which was a tour of old town, but unfortunately ended up at a restaurant up in the hills away from town, where we paid for our meals (some folks were unprepared for this). This as it was not mentioned in the description. In fact, the description mentioned a final stop in the Zona Romantica and we didn't go there at all. The beginning of the excursion was not well-led, as the large group almost ended up crossing the street to Walmart because our guide was nowhere to be found. On the Star last year, NCL used Tropical Tours for all the excursions we went on, and those guides and drivers were excellent! This year's tour was not. In Mazatlan, we did our own thing, had a pulmonia driver take us to the Starbucks in the Golden Zone and drop us off, then we walked back along the Malecon to Old Town where we got another pulmonia back to the ship. An awesome day! We are a couple in our 50's travelling on our own. We expected Spring Break to be over, but were told SoCal had spring break at that time. Many local families on board, we avoided the buffet which had many families with strollers and teenagers on their own. We ate at Taste and Savor for lunch every day, we don't really care for the same menu at lunch every day. We had a few dinners at Manhattan Room, we arrived when it opened, but found it very slow. Most large groups book tables here and if they are being served, it seemed everything else slowed down. We relaxed quite often in the Observation Lounge and enjoyed everything about it, especially the bar in the evening, the bartenders are awesome, especially Genie! We did the Platinum ship tour and enjoyed it very much, loved meeting the production manager, she was great. We did a Carnival cruise with family this year and noticed the difference in the entertainment, dining experience, service, the list goes on. We hope that NCL doesn't try to cut corners to the level of a Carnival experience, we much prefer NCL freestyle. We love the Bliss and the itinerary and would do it again. We also love the Jewel class. Looking forward to another cruise on NCL in the future. Read Less
Sail Date April 2019
We chose this cruise because we traveled on the Jewel 2 years ago and heard about a new boat being built. We love this route as it's an easy one for us to make work and 7 days is just about the perfect cruise length for me. The ... Read More
We chose this cruise because we traveled on the Jewel 2 years ago and heard about a new boat being built. We love this route as it's an easy one for us to make work and 7 days is just about the perfect cruise length for me. The boat was definitely fresh and new but didn't have that WOW factor we were expecting. Our balcony stateroom had to be the smallest one we've ever had, on NCL and other lines. There seemed to be space wasted in the stateroom, in the name of decorating? The sliding door out to the balcony was framed in oddly, making for stubbed toes! There was a lot of movement (we were on Deck 14), even on days when the ocean was very calm. With that movement came lots of cracks and snaps and noises all night long. I can't imagine being on this boat in really bad weather! The dining rooms were very elegant. The food was good but not spectacular. The entertainment was fun but nothing special, other than the Beatles cover band in the Cavern. Staff was very friendly and mostly attentive. There were a couple of very slow servers but you'd find that anywhere! I was amazed at how they could remember our names and what we were drinking almost immediately! Also, there was a bit of a communication problem at times due to the noise at the pool, or in the atrium at game times and the fact that most workers didn't speak great English. Will we travel with NFL again? Most likely yes, just not on this boat! Read Less
Sail Date April 2019
My wife and my two children (ages 8 and 4) came on this cruise as an extension of a California Disney vacation. We were looking forward to a relaxing spring break family vacation, and certainly expected a similar experience to our prior 6 ... Read More
My wife and my two children (ages 8 and 4) came on this cruise as an extension of a California Disney vacation. We were looking forward to a relaxing spring break family vacation, and certainly expected a similar experience to our prior 6 cruise experiences with other companies. You will be extremely disappointed. This is not a family cruise. Staff is largely ignorant of any cruise activity or procedure, the children activity center is opened odd limited hours, which in turn limits your own ability to book any adult time. The ship is crowded and ill-designed — be ready to wait long lines at any eatery or elevator — the food of poor quality unless you are paying for it. Cabin is smaller than Disney but ok. Very disappointed with our experience and especially for the kids. I will not travel in this boat again. I wish I had read more of the other reviews before I booked it. Read Less
Sail Date April 2019
Choose the ship due to look and activities available. There was never a dull or boring moment on board, my grandson had the best time he is 3 years old but was trying just about everything, we mini golfed, he went swimming, he went to ... Read More
Choose the ship due to look and activities available. There was never a dull or boring moment on board, my grandson had the best time he is 3 years old but was trying just about everything, we mini golfed, he went swimming, he went to splash academy, we listened to music, went to see Jersey Boys, watched movies and just had a great experience. cannot wait to do it again. The crew was very attentive and just amazing, the food was unbelievable especially the day had Jamaican food. My grandson and daughter made new friends. My grandson loved all the attention he as getting from the crew. I would recommend this ship to friends and family members. Norwegian Cruise line is the best line I have been on so far. This was our 3rd time on NCL and cannot wait to do it again. Claudia from Canada. Dining was amazing. Read Less
Sail Date April 2019
BAD: Hot tub from 2decks above balcony was over flowing on my friends balcony Room near ours (hard for me to believe this never happened before. Crew was very good trying to take care of it but she never was able to even sit on her ... Read More
BAD: Hot tub from 2decks above balcony was over flowing on my friends balcony Room near ours (hard for me to believe this never happened before. Crew was very good trying to take care of it but she never was able to even sit on her balcony for fear of getting chlorine hot tub water all over them) Terrible and it was pouring at times Clumps of bacon at breakfast on the haven restaurant. The assistant Maitre-D (Garry Velez) was mortified and spoke to the chef.. They were very nice but even on the last day - clumps of bacon again. I would expect more from the Haven Cagneys Restaurant waited 1 hour 40 minutes for main course dinner. We had apps first and that came out in a timely fashion but wait was horrible - we did say something and they apologized sveral times. The smoke alarm in the cooking area was going off for a good 10-15 minutes - we did tell then about that as well and it was finally shut off Were they not going to shut it off hadn't we said something. Steak was a thin porterhouse like u get at sizzler. I would expect more from a specialty restaurant we have to pay for. Food at haven for my friends daughter plain pasta was ice cold but plate was hot. We have video of it. It was a joke the rest of the cruise. Again this was in the Haven restaurant and we did make the chef and Garry aware. AGAIN, they apologized. Lamb chops were ice cold in the haven restaurant, AGAIN - I don't know whats going on up there but it definalety was not great this time. Very disappointing for us. Light in closet in master room of 2 bedroom suite constantly stayed on. They replaced bulb and the door is the issue not the bulb. This happened in her room and ours. They fixed it finally after the 4th day and after my husband put tape on the door every night Toilet in kids room not flushing. Broken. Told them on 2nd day - this was in room 17110 - by the last day, that toilet still had a delay flush No hot water in master bath last 4 days of cruise. This was my friends room. Spoke to numerous people Who said they fixed it and they clearly did not. Complained every day about it On Mazatlán port day we stayed on ship. No one in haven pool area to change towels on chairs. No pool towels available. Had to complain in order for someone to fix it. Refrigerator in our room was constantly leaking they had to keep cleaning it. Fixed by 6th day When you get out of haven hot tub, everyone been cutting or bruising themselves by the artwork above it. The bottom sticks out above the staircase the way it is situated. My husband left shoulder was bruised because of it. We booked 8 people go karts - double - so all 8 of us can ride together - its only 4 times around the track on doubles and 8 on singles. Not only was it $9.95 per ride but when we got there we were told one car was broken so only 6 of us could ride together we were disappointed but it was still fun. I would rather a ship that has a sports complex like basketball etc for the kids. GOOD: Winshor Baslan - was our stateroom steward. He was excellent. Even better than the butler. Tried to take care of all the issues for us as well. Knew my kids by name, made amazing animals for us with the towels. He was even better than we had last year on the Escape Haven. Just the nicest person Q Restaurant was our best night - no complaints. Food was good. Service was great. Music and entertainment were on point. Great night Shows - Havana and Jersey Boys were excellent. Read Less
Sail Date April 2019
This was my first time traveling on NCL, NOT my first time cruising though. I take at least one cruise a year. I was excited about trying NCL but was let down. I expected more from all the great reviews that raved about the fine dining-I ... Read More
This was my first time traveling on NCL, NOT my first time cruising though. I take at least one cruise a year. I was excited about trying NCL but was let down. I expected more from all the great reviews that raved about the fine dining-I did participate in the specialty dining program and went to almost all of the special dinning restaurants on board but didn’t feel that most were worth the extra money. I did like the steak house, but honestly the rest of the speciality dinning were unworthy( I don’t know about the Temperura restaurants though as we booked a few months before and couldn’t get in) Cruising used to be all inclusive and now cruise lines are nickel and dime us- I get it and don’t mind paying a little extra for better service, but I expect better service and food if I have to pay extra. Our cabin steward was not that helpful and I cannot help but think he was just trying to get out of work. (We are not customers who need a lot of attention just ice every so often - never asked for towels or sheet changing and we always cleaned up our own rooms) and always pre-pay our gratuity-maybe that is why he didn’t work hard....)that being said I did enjoy myself. I just wouldn’t go on another NCL cruise again- unless you book early- you cannot get into shows, or some restaurants. I guess if you are able to pay the extra fee for Heaven (or book early enough to get a room there) then maybe you can bypass the bad cabin stewards and get to eat on the Heaven restaurants instead- but seriously if you are gonna pay that much extra money- go on a different cruise line. And BTW the cabins are so much smaller than all of the other cruise lines I have been on- and we always book balcony or better. Read Less
Sail Date April 2019
The timing was perfect. We had already been to the Caribbean and wanted somewhere different. They work like a well oiled machine. All ship personnel were knowledgeable about the ship. The embarking and disembarking went smoothly, even the ... Read More
The timing was perfect. We had already been to the Caribbean and wanted somewhere different. They work like a well oiled machine. All ship personnel were knowledgeable about the ship. The embarking and disembarking went smoothly, even the tenders were easy. There were a good balance of sea days and port days. Just a LOT of people on that ship, hard to get an elevator. The food is amazing, and the specialty restaurants are awesome. There was not much room at the pool, unfortunately there is only one adult only pool. The one thing I found to be unfortunate is the standard for dress in the dining rooms. No one seems to want to get dressed up anymore. This in my opinion, lowers the standard of the people on board. I used to look forward to dress up nights. Even at the Theatre shows, shorts and t-shirts. Though the staff are diligent about washing hands, my husband and I both picked up a bug and were sick for the last few days. We enjoyed ourselves, and the excursions were as promised. Read Less
Sail Date April 2019
We just wanted a getaway for a few days But this one became a memorable one Can't wait to go back. The embarkation in Los Angeles is smooth and quick. We cleared in no time and head straight to the main dining room. The ship ... Read More
We just wanted a getaway for a few days But this one became a memorable one Can't wait to go back. The embarkation in Los Angeles is smooth and quick. We cleared in no time and head straight to the main dining room. The ship itself is really amazing But most importantly, the crew who truly made this trip one for the books. Not only they are courteous and friendly, but they to beyond to make you special. The entertainment is Broadway-class, amenities of the ship is top notch. The food, unforgettable with so much variety. Worth it, every penny spent. Had the chance to meet the Captain and the senior officers when we got invited to the Captain's cocktail party It was an eye opener and a humbling experience, plus you get free booze and canapes. Disembarkation in Vancouver BC is also hassle-free. We hope the future cruises will be like this, if not better. As mentioned earlier, we can't wait to get back to sea. Read Less
Sail Date April 2019
It was kind of stressful being on this cruise from LA to Vancouver, right from the start till the end. Embarkation: It started with embarkation, long lines, no directions for people arriving by public transport and worst for ... Read More
It was kind of stressful being on this cruise from LA to Vancouver, right from the start till the end. Embarkation: It started with embarkation, long lines, no directions for people arriving by public transport and worst for Platinum NCL customers: no skip the lines possible. Food/restaurants: The speciality restaurants were the only places where we could find a quiet atmosphere to enjoy our meals. The complimentary dining rooms, as well as the buffet, were always crowded and often offered mediocre food. Items like the evening Nutella crepes that used to be complimentary on cruises I did with NCL before are now sold for 5 bucks plus gratitudes. Pools: It's kind of odd, that there is no indoor pool for non-suite guests on this ship, that was particular build for Alaska. On most days of this cruise, it was too cold to use the pool area. Guest services: When visiting the cruise next team I had an unpleasant encounter with one of their team members. She was very pressing to sell at least two or more cruise rewards. After telling her three times I don't want to change my purchase, she was still in her pushing mode, so I had to leave this unpleasant person. Read Less
Sail Date April 2019
We enjoyed taking our 10 year old granddaughter on this cruise. It was a no-brainer as she lives in San Pedro and we live in Seattle. Fun to cruise the coast and end in Vancouver followed by a train ride home to Seattle. My wife and I ... Read More
We enjoyed taking our 10 year old granddaughter on this cruise. It was a no-brainer as she lives in San Pedro and we live in Seattle. Fun to cruise the coast and end in Vancouver followed by a train ride home to Seattle. My wife and I enjoyed sharing with her the cruise vacation lifestyle we love. She enjoyed the freedom of the Splash Academy but also hanging out with Grammy and Papi. She made friends, learned new things, loved the buffet, doing activities like watching the towel folding demonstration and more. We are already planning our next cruise with her for her 13th birthday in 2021. This way she can got to Entourage. My wife thought Jersey Boys was the best show we have ever seen on a cruise. We also made note that this also may be the best food we have ever had on a cruise. The only downside is due to Canadian and Washington State laws, the stores were closed the last three days and many of the bars as the ship was only allowed 8 bars open at any time. Finally, we had a great time doing laser tag as a family. We were on a team with another family and it was super fun. Note...be prepared to walk the stairs or wait for elevators. Read Less
Sail Date April 2019
This was a repositioning cruise from LA to Vancouver with our 2 grandkids 3 & 7. First off, under three year olds have a room to play in with some toys but no supervision until they hit 3 years old. Kids did like the program for the ... Read More
This was a repositioning cruise from LA to Vancouver with our 2 grandkids 3 & 7. First off, under three year olds have a room to play in with some toys but no supervision until they hit 3 years old. Kids did like the program for the few times they went, it was closed at lunch and dinner and cost money after 10:30pm. Arcade pass was $175 for a week, we found that expensive and they do not honor the day pass as advertised on their website. Go karts we thought were going to be the highlight, it was unsafe for my seven year old after doing a double ride to test. We cancelled future single rides, however they did end up on our final bill which resulted in a trip to guest services on debarkation day (it did show refunded on our account in our cabin on tv). The family pool was deep but warm and in cooler weather not crowded. The big blue slide was so much fun! We didnt find any entertainment that would capture childrens attention but did enjoy Jersey Boys for ourselves. We have never minded ship buffets but this was very challenging with small children as tables were scarce or non existant and we were offered a suggestion of carrying our food down one floor...well not a possibility with small kids. Food was fine, we really loved the Q for specialty dining. Some weirdness were noted with the drinks, I had the drink package included so just paid the grats on it. However when ship is in port ( in our Pacific Coastal this was 75% of our cruise) we are charged an additional port tax ranging from $1.06 to $3.97 ...I couldn't figure out the varying amounts on the same priced drink?! I asked about this when booking when reading a review and the NCL rep told me there was no such charge!! ( insert confused emojii). Hubby is a smoker and has now after several wonderful years of cruising...he vowed he would never return. There is 1 area at the back of the ship dedicated for smoking (casino when opened and your if your gambling) and it closed for: refueling ( hours), special events and random closures. There was some grumpy passengers right from getting on the ship and I don't usually have sympathy...but they are people too! Every drink was yummy but the best was found in the mojito bar. Enjoy your cruise friends. Read Less
Sail Date April 2019
This is a nice ship with lots of things to do if you want to pay extra for them. NCLs free at sea program is anything but. It cost more to book with free at sea than with a sail away rate, you are charged tips on the drinks you could ... Read More
This is a nice ship with lots of things to do if you want to pay extra for them. NCLs free at sea program is anything but. It cost more to book with free at sea than with a sail away rate, you are charged tips on the drinks you could have not the drinks you do have. Most of the fun extras on the ship like the race track and laser tag cost extra. There were 1/2 empty drink glasses and beer bottles sitting aroun all the time, probably because drink were free if you choose that package. Bartenders were kept very busy. They repeated the main stage shows for 2 nights which left limited options on the other nights for something to do. Waste baskets are built in to the walls by the elevators but are not labeled and basicly hidden. I loved that the smoking area in the casino was glassed off. Lunch menu was the same every day. Because of the free at sea program we never ate dinner in the main dining rooms. Specialty dining was ok, but not excellant. Read Less
Sail Date April 2019
Our first time on a very large ship, previous cruises have always been on ships with less that 2000. While there were 4000 on this ship it seemed less crowded most times than a medium size vessel. We found some of the staff less than ... Read More
Our first time on a very large ship, previous cruises have always been on ships with less that 2000. While there were 4000 on this ship it seemed less crowded most times than a medium size vessel. We found some of the staff less than enthusiastic to provide more than the basic help, that tended to be more the exception than the rule and was really only in a couple of the bars. The room attendants were exceptional as were the staff in the Garden Cafe which is the buffet area. Speaking of the buffet, we found the food to be creative and well seasoned with more than ample serving stations and areas to get a seat. We did 2 nights of specialty dining. The French Bistro was a nice break because the room is quiet and the service was very good. One dish we had, the veal was excellent and the other one, sole was over cooked. 2 of the appetizers were less than good.Presentation was as one would expect in a French Bistro. The star attraction here was the desserts. We were on a dining package which allowed us to have 2 appies, 1 main and 1 dessert each. The other meal we chose to go to the Teppanyaki house. A form of group dining that we have not done for about 20 years. The food was ample and cooked perfectly, the chef at the grill very entertaining and the side service excellent. Note that this is fun and entertaining but not a place to go if your looking for a quiet meal. Tons of entertainment all over the ship and the bands tend to rotate from venue to venue during the cruise so most you get to see more than once so dont worry if you miss the first event they are at. We took the repositional cruise from San Pedro CA up to Vancouver Canada with stops in San Francisco and Victoria. Getting on and off the ship at ports of call was a breeze and ample time was given at ports to really get out and investigate the surrounding countryside. We did not partake in any of the ship offered excursions as we are very familiar with the places we were going and able to get around on public transit, walking or Uber. Victoria has a shuttle that runs you into downtown or you can walk the 20 minutes. In San Fran you are essentially within walking distance of plenty to do but would highly recommend taking the Hop On Hop off tours that pick you up right in front of the port parking lot. Back on the ship our room was a mini suite and smaller than we are used to. In general it would seem the rooms are smaller than most ships I have been on but still adequate. As a reasonable new ship everything was in good working order with plenty of water pressure and endless hot water. HVAC systems worked exceptionally well in the room and in all parts of the ship. For comfort, in many of the covered outdoor area's on the ship there are overhead heaters. At this time of year on the west coast it made it enjoyable to sit outside and eat or drink in many area's. That would not have been so without at. Very important as they have a deck with bars and patio extensions from several of the restaurants called the Waterfront. Other cool features on this ship are a 2 level go cart track powered by electric cars, A free fall water slide over the side of the ship, mini golf, Tube water slide and hot tubs that tend to hang over the side of the ship so you have a wonderful unobstructed view if you are in one when coming into a port or whale watching. Too many bars to list here (about 22 of them I think) and so many food options, plenty are complimentary and plenty are al a carte or have surcharges. From an authentic BBQ joint, to Sushi to a Jimmy Buffet Margarittavile burger joint there is something for everyone on this ship. Read Less
Sail Date April 2019
It's one of the few ships that offers a studio room for solo travellers. This makes cruising much more affordable so I can cruise more often. The solo concierge is excellent and ensures that everyone is taken care of and the solo ... Read More
It's one of the few ships that offers a studio room for solo travellers. This makes cruising much more affordable so I can cruise more often. The solo concierge is excellent and ensures that everyone is taken care of and the solo lounge is a great place to escape from noisy children and obnoxious people. The coffee in the solo lounge is the best on the ship. There are plenty of places to dine with The Local being one of my favourites, but Taste and Savour are also excellent The adult area on the aft deck has two hot tubs and a bar and is a wonderful place to enjoy the scenery. It was the perfect place to view the Golden Gate Bridge sailing out of San Francisco. The crew are attentive and the food was always good. Certainly heard no complaints. The port in Victoria was excellent although a long walk from the city, however again no complaints. The weather was perfect and there was plenty to see and the path to the city was well marked. Embarkation in Los Angeles was a breeze and went much better than I expected. Disembarkation in Vancouver was also quick and painless. I would recommend this ship, especially to solo travellers. Read Less
Sail Date April 2019
This was our 7th cruise overall and our 3rd with Norwegian. Overall not very blissful....I would rate it was average at best. What surprised me the most is that none of the staff went out of their way to provide exceptional customer ... Read More
This was our 7th cruise overall and our 3rd with Norwegian. Overall not very blissful....I would rate it was average at best. What surprised me the most is that none of the staff went out of their way to provide exceptional customer service. Perhaps with this being their newest ship, they have yet to work all of the kinks out. At the end of the cruise you are Aurora given “ cruise hero” comment cards and I was unable to think of one single employee to nominate.The main dining rooms are entirely way too small for the ship. We had a specialty Dining package so we had 4 meals that were specialty restaurants. Unfortunately, the specialty restaurants fell short on this ship as well. That being said, I would NOT recommended strictly going with the “include restaurants” unless you like to order the same menu items. The Taste and Flavor had the same menus the entire cruise and look to seat abut 50ppl. We did eat at Taste once and only once. After I found a huge black hair (I’m a blonde) in my food, we never went back. The cabins are a huge miss on this ship as well. My husband is 5’11” and of average build...his suits were too wide to fit in the already awkward closet. Go Carts were a waste. We were on the track with 3 kids that couldn’t move their cars and the attendants wouldn’t pull them off of the course or apologize. Only to say...“go to guest services”!! That seemed too be the answer for everyone until you wait in line for an hour. Our past 2 cruises have bee with Norwegian but we will most likely be finding a different company that values service and repeat customers. I was not impressed with the Bliss!!! Read Less
Sail Date April 2019
Since we are more mature and seasoned cruisers (over 50+), we probably have different expectations and reasons for cruising. We have sailed NCL several times, but this was the second, and probably last, on their mega-ships. The first was ... Read More
Since we are more mature and seasoned cruisers (over 50+), we probably have different expectations and reasons for cruising. We have sailed NCL several times, but this was the second, and probably last, on their mega-ships. The first was on the Breakaway out of New York. This was a repositioning Coastal Cruise; LA to Vancouver with stops in San Francisco and Victoria. We took it for a quick and close getaway and the two stops are favorites of ours. We flew to Los Angeles from Phoenix the same day and reserved a Supershuttle to take us to the pier. Easy, peasy, and cheaper than taxis or transfers. There were no other stops, since all passengers were going to the port. The Bliss is a beautiful ship with a sophisticated vibe. There are certainly plenty of places to go and things to do, with go-karts and laser tag as NCL’s latest entertainment venture. We tried the go-Karts - $9.95 for a double (two person) kart – 4 laps. Singles are the same price, but you get 8 laps. Caution: the seats are VERY tight and anyone with flexibility issues may want to reconsider. They were lots of fun and certainly a first on a cruise ship. There are lots of bars, restaurants and specialty shops (Ice Cream, Starbucks, etc.). The Bliss has a rather large selection of Specialty Restaurants as well, all with an up charge. So let’s talk about food. The food in any of the three main dining rooms was good, but not exceptional. Free style dining works for many, but we like having the same waiter and fellow diners, especially for dinner. There was rarely a feeling of care that we have received on other cruise lines. The buffet is huge, but the selections were not memorable. Trying to find a table during peak times is a challenge. We tried three specialty restaurants; Le Bistro, which is a favorite, La Cucina, the Italian Restaurant and Q, the bar-be-que place. Le Bistro never disappoints; the food was excellent, servers friendly and efficient and the décor soft and sophisticated. The only strange thing was the location; on Deck 16 close to the go-kart entrance. Access was through an outside deck near the elevators and on a chilling evening, could make you walk faster. La Cucina was very nice, the food was very good and they accommodated us when we arrived a bit early. Q is more casual and pricing a la carte. They have a country band playing there, so the atmosphere is appropriate; also very good food and friendly servers. The Atrium is an area on deck 5 where most of the passenger activities take place; trivia, game shows, cooking demonstrations, etc. This was a major disappointment. The area is ringed by a bar, customer service desk, future cruise desk and Internet café, so there is lots of traffic, with most of it not engaged with what’s happening on stage. The area is open above and the Local (Pub style restaurant) has a bar where passengers can eat lunch and view (and comment on) what’s happening below. Children would run around the stage – chaos ensued. Noise level was through the roof. We had a balcony cabin(13300) located on deck thirteen. It was a good nice location, aft and close enough to a bank of elevators, but far enough away to avoid noise. Beds were comfortable; two different types of pillows and wonderful top quilts. Storage was somewhat different. Nightstands were about 9 inches wide with one shelf (no drawers). There were two storage cabinets adjacent to the desk, again no drawers. The closet was RIGHT NEXT to the couch, so accessing hanging clothes was a challenge. The bathroom was roomy and had glass shower doors and enough shelf space for everything we had. There were more shelves in the closet, as well as the safe. Workable, but not my favorite configuration. As far as entertainment on board, there were lots to choose from. Jersey Boys was excellent, Havana was good, but about average for a production show, but the music and costumes were very good. My advice is to book pre-cruise for these shows. They are complimentary, but if you want to see the earlier shows, book in advance. There seemed to be enough duos and bands, but they played in restaurants and/or small bars, so dancing was difficult. The guest entertainers were diverse and a hit or miss, depending on your personal expectations. In general, while the ship is beautiful, it seemed more like a hotel/resort than a cruise ship. There is a center aisle along most decks and very few windows, so you might not know you were at sea. Good for some, not for others. This is a ship more for families and young adults. Prepare to pay for many things above and beyond your fare. Also be aware with so many passengers (Over 4500) the noise level and traffic will be above average. Read Less
Sail Date April 2019
First, let me say that we have not cruised in about 10 years. We are retirement age people who cruised often as a family with our 2 children. They enjoyed it more than we did. Recently, we decided to give it a try again and visit some ... Read More
First, let me say that we have not cruised in about 10 years. We are retirement age people who cruised often as a family with our 2 children. They enjoyed it more than we did. Recently, we decided to give it a try again and visit some cities we've never been before, namely Victoria and Vancouver in British Columbia. In the past, we cruised on Royal Caribbean, Celebrity and Princess. These were standard size ships (2,500 to 3,000 passengers). The Bliss is a new (almost 1 year old) "Mega" vessel with a capacity of over 6,000 passengers (although the ship lists it at 4,000 passengers). And despite its immense size, no matter where you go, you were always jammed in with a huge crowd of people. On this ship, be prepared to do a lot of walking. From the back end of the ship to the front (or other way around). Or going up or down stairs from one deck to the next. The elevators on the ship were always jammed with passengers all day and night long. My wife found it very difficult to get around, having had knee replacement surgery recently. • I'll list all the "pros" of my experience first: • Entertainment: "Jersey Boys" was the best show on the ship. Standing ovation. Get your seat a 1/2 hour before the show starts, because it fills up fast. "Havana" was a good latin song and dance review. Elaborate costumes and stage decor. The stand-up comedians were terrific, hosted by Tim and featuring Jay Black and Larry Omaha. Book your seats on your first day on the cruise at the theater asap. I did not go to the Cavern Club shows. Way too late for us. However, "Siglo", their resident rock band that played at functions around the ship (the atrium and the pool) throughout the day were awesome. Be sure to go to the functions at the atrium, there's a lot games and shows with lots of audience participation. If you can find an empty seat, grab it fast. • Food: The best specialty restaurant for us was Cagney's steakhouse by far. Great Prime Rib (16 oz). La Cucina was good, not great. But "Q" was very disappointing and hardly anyone besides us were in the restaurant. I guess they got the word of mouth on it. The main dining rooms are good, The Manhattan room is the best of the mains, be sure to book a dinner reservation (even in the main dining rooms) or else you will wait in a long line before you are seated. Beware the breakfast and lunch service in the main dining rooms are slow, but sometimes a better alternative than the buffet. The Garden Cafe (the buffet, on deck 16) is a mad house. It's the largest buffet restaurant we have ever experienced anywhere and you can have ANY kind of food that you can imagine (asian, italian, mexican, deli, salads, on and on). But you have to scramble to find an empty table and you have to dodge and weave around the other passengers getting their food. Overall, the food at the buffet is standard in quality. Our cabin: see my separate review • The observation lounge: what could be bad about lying on a long lounge chair with a pillow behind your head and overlooking the ocean along with a drink and a snack, This is the observation lounge, a quiet area one deck below the buffet. • The Cons: • The elevators were always jam packed! I would have taken the stairs if my wife wasn't with me. • Excursions: because of scheduling problems, our time at the cities were very limited to a short quick afternoon. Plus, because of the number of passengers, we were very slow in disembarking the ship. Very frustrating. Overall, the cruise had some great aspects with a few not so great aspects. If you come in with a positive attitude and are not annoyed by the bad aspects, you'll have a great time. If you read this review you will know what to expect and figure out how to avoid the bad and indulge in the good. Good luck. Read Less
Sail Date April 2019
This was our first trip on NCL in fifteen years, and after over 25 cruises with Celebrity and Princess we wanted a change and to see a brand new large ship. We were quite satisfied with most of the experiences we had on the ship, ... Read More
This was our first trip on NCL in fifteen years, and after over 25 cruises with Celebrity and Princess we wanted a change and to see a brand new large ship. We were quite satisfied with most of the experiences we had on the ship, weather is not their fault and it was cold and windy limiting outdoor experiences, but in all we were satisfied and will consider traveling with them again. Food quality was comparable if not better than other companies we have sailed with, and the specialty restaurants were excellent. Buffet was below standards of previous lines, with limited selections that we liked. Practically no seafood items for lunch. Entertainment on Jersey Boys well done, and band was fantastic. Cavern shows and comedy club really enjoyable. Negatives were: 1. Embarquation was disorganized, twenty minute line because some agents appeared to be there for the social experience. Actually overheard one talking to guest for nearly five minutes about the fact she used to live in their hometown and seeing if they knew her relatives!!! 2. Whoever thought that closets six inches from bed was a good idea should spend a week in that cabin. Had to get out of bed every time my spouse needed to go into the closet. Are shelves that much cheaper than drawers? No drawers for storage. 3, Never met the room steward during entire trip. 4, Although this was not a carribean cruise cannot imagine how 4000 guests can possibly use the pool area, probably less than 400 chairs for the single pool deck. Disembarquation was excellent. extremely organized and announcements were clear. Final comment, as others have mentioned NCL will try to nickel and dime every penny that they can get. Alcohol drinks were really light on booze. Read Less
Sail Date April 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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