"Chose the Bliss to Alaska as our first cruise to celebrate 2 birthdays in the family. Their much touted go-kart was a huge attraction.
My wife had called Norwegian ahead of time (before boarding) informing them..."Read More
Friends were going on this cruise and I wanted to see the Panama Canal. It was a three week cruise and we were looking forward to a memorable trip with friends. The Cabin was nice except for the bed. The Platform bed was very poor. You could feel the woven platform when you laid on the mattress. The steward had to install a bed board and mattress topper before the mattress was tolerable, not ...
We have cruised twice before on Holland America and once with Royal Caribbean and were generally satisfied but this was by far the worst of the four cruises. The problems included:
1) We routinely had to wait 25+ minutes to eat dinner at the complimentary restaurants because the ship has insufficient dining space. When added to the 25+ typical wait for food because of insufficient kitchen ...
This was a 21 day cruise on the Norwegian Bliss, that was very disappointing. We have cruised a number of other lines before, this was our first on Norwegian. We were excited to go thru the Panama Canal, and the stops were all good, what we expected. Careful with the excursions they provide, a number of them are just shopping stops, that you pay good money for.
Our problems were mostly with ...
We are Platinum Plus (30+ cruises) and consider ourselves "loyalists." Unfortunately, our experience on the Bliss in September pushed us to look elsewhere. We'd also had a not so great experience on the Bliss in April but explained it away by the newness of the ship, etc. This time, we couldn't explain away the below average experience. It really makes us sad b/c we've loved NCL for so many ...
Embarkation
I got a taxi to the port in LA and we instantly hit serious traffic the second we got to the port entrance. It took half an hour to go half a mile. I ended up getting out of the taxi and walking the rest of the way. I then had to stand in line for security for 40 minutes and once I got through that there was 'priority' check in. 'Priority' with NCL means anyone who has ever cruised ...
This was our second cruise and first on Norwegian. It was a cruise from hell!
We booked a boarding time of 10:30 a.m., so booked a flight from Calgary to Vancouver arriving at 9:00 a.m. Got to the port and advised that boarding had been changed to 7:00 p.m. We had the whole day to kill so were given a recommendation to take the seabus to North Vancouver. We did that, and thankfully the ...
We cruise once or twice a year usually on Princess or Carnival, the reason we decided to go on Norwegian is because we wanted to try out a new ship and since Bliss is a brand new ship it made our decision very easy.
Embarkation:
We were traveling with two children 3 and 11 months so we had a stroller. Bliss only has 16 elevators on average about 10 elevators less then any other ship we've ...
First of all this complaint is not about the ship itself, ship, food , cabin, excellent. This complaint t is about Notweigen Cruise lines itself and how they did nothing to address the fact that someone in the Maderna Spa opened my locker and stole all my money out of my wallet while I was in the spa. To make a long story short, Norweigen client services has not responded to my complaint, NOT ...
Cabin was good. Food as expected. Room was kept clean with freshtowels. Beds were better than some worse than others. Nice closet space.
Worst main dining room service in 8 cruises. Service was painfully slow. 30-45 mins to get a drink and starter/salad that was straight off the menu.
Go-karts were a ripoff. Stopped my group after 5 laps. Allowed someone to repeatedly block pass ...
Spent 20K on a family vacation with our adult children & grandchildren. Once in a lifetime affair, we can't afford again. Has been totally ruined. I will never cruise NCL again and my husband who is a travel agent will be sure to warn many others.
1) Matridi refused to accommodate table for 8 in Garden Cafe. Could clearly put two available tables together.
2) Waited long time in guest ...
