Sail Date: February 2019
I learned something valuable on this cruise: how to remove gratuities from your account. We arrived at the port and had an easy check in experience. This was around 11 AM and there were no lines and we walked right onto the ship. They ... Read More
I learned something valuable on this cruise: how to remove gratuities from your account. We arrived at the port and had an easy check in experience. This was around 11 AM and there were no lines and we walked right onto the ship. They did not take our pictures but instead use the pictures from our passports. This was a first. The first thing we did was check out the Go Carts and Laser Tag area in hopes of learning about package deals. There was no one there, so we came back later that day. We learned that you need reservations for both of these activities and package deals were expensive. Fine. They were open at the time and so we asked to reserve a spot, now. The crew seemed disinterested but complied and we started off the trip with a Go Cart experience using the 2 seaters. We were asked to watch a video and then the crewmember gave us instructions (while facing away from us). We put on the balaclavas and they slapped on the helmets and we were off. It was fun, but I do not think it would’ve been fun if there were more than 2 go carts on the track. We did not do it again, thankfully. The Laser Tag was also enjoyable, but the video they made you watch had nothing to do with how you actually play the game. It rained on us and so they refunded our play. More on this later. The ship was decent. There is no grand atrium or staircase area but I did not miss it. Instead, it was replaced by the magnificent Observation Lounge. I would have spent more time up here if I could have. Watching the sea rolling forward on sea days and the ship come into the various ports was fantastic. It was crowded during the day and deserted at night. There was one bar up there and no bar service (*see below). A light buffet was provided there during the day only. The other bar areas were OK. Most of the bars have inside and outside options with the Waterfront on Deck 8. Each bar area had a unique cocktail on tap. They were interesting to try, just for the fun of it. Our children, 9 and 10, enjoyed the kids club “Splash Academy”. The kids program is exactly the same across every NCL ship we have experienced so far (4x NCL). My children actually have come to enjoy knowing what to expect. We ended up tipping the kids club staff what we took away from the general gratuities. Will not rehash the pool and lounge chair experience which was exactly as all of the reviewers have stated. We made bets as to which waterslide riders would not make it through both loops (50-50 shot). The food was mediocre, as previously stated. It is worth again stating how the food was often cold in the buffet. Truly remarkable. Fortunately I prefer breakfast and there was always piles of bacon hot and ready. All of the entertainment was painfully loud. Bring earplugs. Now the worst of it: The Service. I have never experienced such a dejected and seemingly miserable crew. There was no personality. There was no service. The bartenders did not look you in the eye. Instead of asking what you were having they just pointed at you. There was no walk around bartender service anywhere except the pool and theatre and even that was very limited. You had to go uo to a bar to get your drink. One of our daiquiris had human hair in it (not ours)! But at that point in the cruise I realized there would be no point to go back and complain. In the buffet, there were no waiters to bring drinks or ask about your day. The waiters were all used as busboys, leering, waiting to snatch your plates. They did not speak to you other than to ask you if you were done. Our experience in the specialty dining restaurant, Los Lobos, was particularly unusual. We started with one waiter who took our children’s orders and explained the dining package options and menu to my elderly in-laws and then left. Then another waiter came with the drink menu. Fine. That waiter then tried to take my children’s orders again, explained a whole different set of dining rules to the in-laws and left no time for us to review the menus before requesting our orders. The in-laws were confused and it became a big disastrous miserable experience. Our physical room itself was to be expected. An outside balcony on Deck 10. It is notable that for a party of four, we were initially only given two sets of towels. We wrote a note to our Invisible Room Steward to get the rest of them. The first night my daughter slept lightly in the upper bunk and so it appeared unslept in. The second night, our Invisible Room Steward did not pull down the upper bunk. Again, we had to write a note to ask him to pull it down. The sofa that converted to a bed was never converted back into a sofa the entire trip. We were taking bets on whether or not the liquid soap dispensers would be refilled before they ran dry (they were, but just barely). It was also notable that our trash bins were not emptied daily. The NCL app is never updated, a joke. Do not rely on it. Unfortunately, we also received spotty paper information in our room. We received the typical and expected Notification on our bed for the first Time Change. When it turned back however, there was no Notification. Fortunately, we did not miss out on anything because of this. We found it a nice surprise that the smokers were confined to a glass box in the casino. On the other hand, as another reviews have noted, there must be a lack of smoking areas on the ship (we are not smokers) and found that many were smoking on their balconies, which was unpleasant for us. Guest services: equally pathetic. Be ready, if you have a problem, they will tell you they cannot handle your problem and try to send you to the department in which the problem arose (request it happen there at Guest Services via phone). Back to the Laser Tag refund. A couple days after our rained out round we checked our account. 2 of the 4 players games were refunded but we had two new charges for games never played. Note that while charges appear, an explanation for the charges does not. Watch your account closely. My in-laws also had charges that were “mistakes”. Getting these corrected was challenging but not impossible. At the end, when I made my “Gratuity Adjustment” the guest services staff did not care to ask why (nor look me in the eye). Just a request to write the reason on the form. They seem well-versed in the Gratuity Adjustment form. We had a new experience leaving the ship and a fast, pleasant one. INS used facial recognition technology on the ship as we were leaving and so we did not have the typical walk through customs. We were not provided with a declaration form which was unusual. Fortunately, we had nothing to declare. We have been on well over 40 cruises and it is unlikely we will return to NCL anytime soon. A shame because we enjoy the NCL ships. Had it been for just one surly staff member or even a whole department we could have forgiven. But the entire crew? Bizarre. Our single excursion was to Virgin Gorda, the Baths. This is an extraordinary place, full of smooth granite boulders that seem to have dropped from the sky, carved into cave-like spaces and caverns by the ocean’s waves. We had read that this place would be a disaster if it was crowded and we concur. We went with the first group of the day and there was only one other ship in dock. It requires a ferry ride followed by a bus ride to get there. The formations were incredible and it was unlike any place we have been to in the Caribbean. It was worth it, but I am certain we would have felt otherwise if there was a larger crowd. It could become a very dangerous place with more people. Read Less
2 Helpful Votes
Sail Date: January 2019
We chose this cruise as a birthday gift for my son and he was excited for the go karts and water slides. The ship itself is beautiful and the staff, if you can get their attention, are pleasant enough. The food was mediocre to fair at ... Read More
We chose this cruise as a birthday gift for my son and he was excited for the go karts and water slides. The ship itself is beautiful and the staff, if you can get their attention, are pleasant enough. The food was mediocre to fair at best. We never got a hot meal. It was always lukewarm. Bread got soft or soggy and stale fast under the food covers. Even the pay restaurants failed to impress. Q was underwhelming. Teppanyaki while entertaining and the best food so far was only ok. With that being said, we will probably never sail on a mega ship again. Way too many people and not enough staff to handle it. Forget getting a seat in the atrium if there's anything going on. And they never enforce the 30 minute rule at the pool. If you're not out by 6 a.m. you're lucky to find anything. We found a good spot but I won't divulge it here because it will get ruined on it's own in time. Go karts were ok but definitely not worth the $200 we paid for our son for the week. They need to put it back to $100. The wait times to ride are ridiculous. I much prefer the smaller ships like the Pacific Princess or the NCL Pearl. So if crowds and mediocre food with long lines are your thing, this is the ship for you. We won't be back. Read Less
Sail Date: January 2019
My husband and I took this cruise for our honeymoon and were so excited to go on the new large ship both having been in Norwegian cruises a couple times each, myself on the Dawn a couple times to Bermuda. Overall the main problem came down ... Read More
My husband and I took this cruise for our honeymoon and were so excited to go on the new large ship both having been in Norwegian cruises a couple times each, myself on the Dawn a couple times to Bermuda. Overall the main problem came down to two things: first, the boat was far too large and had way too many passengers for the cruise staff to handle. From the table service dining to the bars, almost everything. The buffet was the only portion of the ship that I would consider ran very well and kept very well stocked. The sit down restaurants the staff were very nice but very slow, not attentive, very unorganized, everyone running around including the managers. Working at a restaurant myself full time I can tell when a place is disorganized and chaotic. This resulted in very long wait times for the food, the food being like warm when served etc. You could order a drink at dinner and not get it for 20 minutes or at all some nights without reminding the server. This seemed to be the same situation going on at all the tables around us as well, large or small parties (there were only two of us so shouldn’t have been hard). The steakhouse specialty restaurant had a good filet but minus that the food at the table service was just ok. The chicken dishes too salty, the strip steak very fatty, soups too cold, salads too much dressing and crappy quality lettuce etc. I was very disappointed when comparing to the dawn which we were all so pleased with the food and service. The restaurants overall were too large for the amount of staff to handle as well as the kitchen. We didn’t have to wait long when we would go for a table but we would’ve preferred to have waited a half hour and then have gotten better service. The hosts and hostesses did a great job though. Our server at the steakhouse was good. As for the outdoor space, I was so disappointed! The same number of hot tubs/jacuzzis as on the Dawn which is almost half the passengers!! And one small pool that is deep the entire length!? Made no sense, forget finding a lounge chair after 8 am! It was crazy! Some days we would circle the ship for an hour before we would find something and there was only two of us! There was also a beach club section closed off that you needed reservations for on the ship too which I didn’t understand! They should’ve spent less money on decor and added another six hot tubs and a second pool for adults (there is a fairly large child pool go figure). The casino was also not big enough and the gym weight area could fit 4 people at once! So crazy! Lastly the disembarkment process was a mess! We reserved a shuttle through them to Fort Lauderdale airport and they gave us color coded luggage tags and took our luggage the night before off the ship. The luggage was supposed to be arranged by section after you depart the boat but ours were spread out over three huge factory style rooms! We spent a half hour finding our luggage almost missing our shuttle! That was a horrible way to end my vacation! All the luggage tags indicating the color section came off all of our luggage? I told someone working for Norwegian and she didn’t seem to be too concerned with our issue. Outrageous! I am usually very used to crowds and vacations like this, I frequent Disney world often, but please avoid this large disaster of a ship! Take one of the smaller ships old or not! Read Less
2 Helpful Votes
Sail Date: January 2019
Our recent trip on the Bliss left a whole lot to be desired and while we did not feel listened to by guest services staff on the ship itself, we hope that NCL guest services as a whole would not dismiss our concerns as the ship staff did. ... Read More
Our recent trip on the Bliss left a whole lot to be desired and while we did not feel listened to by guest services staff on the ship itself, we hope that NCL guest services as a whole would not dismiss our concerns as the ship staff did. However, per ncl.com, emails to and from guest services average out to a 15-day wait so I still have quite a while to wait and see how they respond. The service on the Bliss was not up to par and both of us left with a sour taste in our mouths. We were both very excited about this cruise and were anxiously awaiting it for months. However, the experience has left us unwilling to even consider NCL ever again. Bar staff that was difficult to get recognized and given drinks. The worst experience was a time where my boyfriend watched the bartender pour and try to serve him a glass of wine in a dirty glass. When he would not accept that glass of wine, the bartender got visibly frustrated and reluctantly poured another. We had the drink package, it would have made no difference numbers-wise if we had accepted that glass, left it on the bar, and ordered a new one. The attitude received for asking for a new glass was completely unnecessary. After the fact, we talked to a guest services representative. He suggested he call his manager and she come down to speak with us. We accepted and sat waiting for her. On her way to meet with us, she stopped to talk with other crew members and have a laugh, stopped at the atrium bar to chat, and then sauntered up to us. Immediately giving a dismissive impression. She even talked with the bartender (who obviously denied the whole thing) before even coming to speaking with us. We were not looking to get the bartender in trouble, we were not looking for anything from her aside from concern and assurance that something like that shouldn't happen. Instead, we got told that it didn't happen and sometimes we see things that really aren't what they are. Unacceptable. Furthermore, she smirked all during the interaction and visibly held back laughter when my boyfriend explained he was looking out for his own safety because he didn't know where that glass had been or what was in it. When we told her we'd like to speak to her manager, she told us he wasn't on duty and we could speak with him the next day. But when we asked how, she conveniently couldn't remember his full name. Hard to ask for someone without their name. Even harder to believe you don't know the name of your manager...especially working on a ship with them for months. Shockingly, we never got to speak to him. On our last day on the ship, we had to spend the most of our evening in the medical center because my boyfriend was sick and feverish. Turns out he developed a bad bacterial infection. It's obviously hard for us not to wonder how many other dirty glasses we may have drank out of over the week and if that incident may have had some responsibility in his illness. That also led us to be slapped with an additional $2,000 bill we were not anticipating. If you need to see the doctor on board, be aware that the medical center is open for 90 minutes in the morning and 90 minutes in the even and it costs $140 just to have a doctor assess your vitals. The rest of the $2,000 was for an IV, urine test, and five days of antibiotics, none of which is covered by insurance. We also had an issue with our onboard account. We made a mistake and put a wrong credit card on our file and went to change it. But in the meantime our onboard account was frozen. After two trips to guest services to get it taken care of, we went to a bar for a drink. Once the bartender served us and ran our cards, he loudly yelled our names and informed us that our account was frozen due to a billing issue and we needed to go to guest services. Suddenly we had an entire bar's worth of eyes staring us down. That was a degree of embarrassment that was not needed. We had already remedied the situation and were still called out publicly. After a third trip to guest services, our account was fine. I splurged on an expensive pedicure with particular products I planned on buying during my appointment. Instead of it being relaxing, I left in a bad mood after being put to a hard sale of other products and feeling insulted by my technician often. She even had an opinion on my relationship because we're together now for 5 years and not married. She felt the need to tell me things like he obviously doesn't want to be committed to me and I'm wasting my time. My feet weren't even in the tub yet when she found it appropriate to say these things. After agreeing to purchase two items and she kept pushing for more, I told her price was a determining factor in my decision and she proceeded to look at me like I was crazy and told me it was all "cheap" and I could easily afford it. These are just a few of the experiences that we had that really put a damper on our trip. It truly took away from what should have been a relaxing and fun vacation. You literally could not pay us to go back on another NCL ship at this point. All the time spent dealing with guest services, all the time waiting at bars to even get eye contact from a bartender, all the time waiting in dining rooms for service, all the time spent in the medial center (adding up to about $16.17/min for us), none of it was made up by any of our good experiences. Disney, RC, Princess, and yes, even Carnival, are all far better options in the future. Read Less
Sail Date: January 2019
Service was lousy, on most occasions. Dining room service was slow, and you can barely get someone to take a drink order. Bars were 3-7 min. wait in line. Pool deck was overcrowded, and it was nearly impossible to get a lounge chair, ... Read More
Service was lousy, on most occasions. Dining room service was slow, and you can barely get someone to take a drink order. Bars were 3-7 min. wait in line. Pool deck was overcrowded, and it was nearly impossible to get a lounge chair, unless you were poolside by 6:30 AM. Food was average. The Buffet was pretty good, and had a decent selection. Ship was nice (still pretty new), and clean. Rooms were adequate. Cagneys Steak House (specialty) was very good. Los Lobos (specialty) Mexican restaurant wasn't very good, and had a limited menu.The wait staff at the pool worked their tails off, and were very entertaining, and quickly returned with drinks. Excursion to Magen's Bay was very nice, and the drivers were informative, and polite. The beach was beautiful. I just felt like I spent way too much time waiting. They definitely need to do something with the pool area being so overcrowded.Overall, just a "Fair" experience. Read Less
1 Helpful Vote
Sail Date: January 2019
Norwegian sold us on the dining package. (3 upgrade restaraunts). We tried to book the three Upgraded restaurants months prior to the cruise. They were all booked. When we called prior to the cruise, We were told there would be many ... Read More
Norwegian sold us on the dining package. (3 upgrade restaraunts). We tried to book the three Upgraded restaurants months prior to the cruise. They were all booked. When we called prior to the cruise, We were told there would be many available once we boarded the ship. Still all booked. NCL oversold this package to the extent there were no dining options even though that was the promo. Also, you are still charged for some of the restaurants because they magically are not included with their dining package, surprise surprise. There were so many disappointments With this cruise. The absolute must subpar service ever. I felt what a teenage boy put a new stereo in his car so he had to crank it up the whole trip. The music by the pool was so loud it was unbearable. The entertainment was subpar, again with music so loud we left. We never once were made to feel special like we were on all other cruises we have been on. We were lucky to get our water refilled her dinner, and every single thing was an up charge. The silent disco, never available and Always booked. Entertainment, always booked. Restaurants I was blocked with no room left. Even when complaining to guest services, they did nothing. The only thing going for the ship is its beauty. If you were not at the pool reserving a chair with a towel by 6:30 AM, you will not be able to enjoy the pool. They do not enforce the 30 minute limit you read everywhere. There are definitely not enough amenities on the ship to support the amount of guests. Everything was a competition. This is the cruise that has ended our love of cruising. NCL makes all the other cruises think they are something special when at different ports by blasting music and handing out towels and water on shore. That is where it ends. You needed reservations for laser tag, reservations for go carts, reservations for all the restaurants, reservations for the disco event. Everything was booked a day one. You also even needed to book work out amenities in the fitness center. One spin class was $25 plus gratuity. Norwegian Cruise lines is the worst we have ever been on. Stay with Royal Caribbean, princess or carnival. I never saw a shrimp, lobster or any other food item I was accustomed to seeing an every other cruise Food was comparable to Golden Corral. All Sysco processed foods. Read Less
Sail Date: January 2019
I'm just coming off a 7 day Caribbean excursion on this ship. Writing a review is simply from my perspective in having done numerous cruises. There were some good points with this ship & its crew, but overall, although ... Read More
I'm just coming off a 7 day Caribbean excursion on this ship. Writing a review is simply from my perspective in having done numerous cruises. There were some good points with this ship & its crew, but overall, although it's brand new - the layout, the food, & a lot of the staff, need help. Let's start with the positives: - Our stateroom was beautiful - we were on deck 10 mid ship. It did get pretty rocky day 4 & 5 and we could feel it significantly. The lower you go, the less you'll feel it. Unfortunately, you can't help that. - The Captain was great in explaining what was happening and trying to make passengers comfortable. - The food at The Bistro (a French Restaurant) was the best we had on the ship all week. We had to pay for it but after the week of food we had, we were fine with paying. The staff (especially the Manager) needs better table manners - he at one point told the woman we were dining with to finish her lamb by picking it up and just eating it off the bone - after 3 times of her saying "No thank you" and him persisting, he finally gave up. Back off buddy. - They had a Starbucks, cigar bar (for my hubby), ' Mojito Bar we loved - We loved Tortola & St John - We LOVED our spa girls!!! They were hands down the kindest sweetest employees on our cruise - Jersey Boys & the Comedy Night were great. We didn't go but I heard the 80s & 90s dance parties were fun too Unfortunately with this cruise, there were more negatives: - What to watch for: room service is included, but drinks WITH room service are not. Yes, even if you have the beverage package. - Bartenders will absolutely look past you and pretend you're not there. 100% the rudest bartenders I have met in my life (and I've bartended for quite awhile before - it was unacceptable) - They filled up what could be an incredible amount of much needed space with laser tag that very few (I never saw anyone there) used. Literally an entire upper deck. After 9 am, on a good at sea day, chairs will all be taken. So get there early & get your chairs! Once they're taken - you're out of luck - There is only one small pool if you're not part of The Haven -Huge buffet that you quickly get sick of. Free restaurants were TERRIBLE other than Taste which was ok. Staff had zero clue what to do and meals took over an hour and 15 to come out - and that was on a slow morning/evening. Coffee we were served was cold- that's why I was excited for Starbucks! - Do NOT pay to go to Margaritaville & if you decide to anyway, don't get the taco salad- it's literally bagged nacho chips thrown in with lettuce- that's it. Plus the staff had no clue what to do. For the love of all that is holy.please train your staff before you throw them on a cruise with 4000 people. - Don't bother with the Jeep & Beach Excursion in Nassau..it was a complete joke & waste of money, I'd recommend renting a scooter or 4 wheeler, go to a nearby beach, & catch the local food. I wish I had just skipped it and went off on our own...we passed some beautiful & fun places that we only caught a glimpse of - go do your own thing! (However I WOULD recommend the Catamaran to Jost van Dyke on Tortola- we loved it and the beach was gorgeous) - We found staff at the Garden Cafe friendly (Washi washi) but most everyone else was rude - from guest services to room service to the towel guys. I don't get it. Why are you hiring people in a Customer Service related field that can't be friendly??!' Foreigner or not - smiling is the same in any language So - would I take this Cruiseline again? No. Would I recommend it? I wouldn't. There are some really awesome amazing cruises out there. Unfortunately, this cruise ship is not one of them. Read Less
Sail Date: January 2019
I chose for the size and entertainment, although we could not pre book any entertainment and once on the ship that was TOTALLY BOOKED so we NEVER got to see one show! Very disappointing! Try getting a good deck chair any time of day, no ... Read More
I chose for the size and entertainment, although we could not pre book any entertainment and once on the ship that was TOTALLY BOOKED so we NEVER got to see one show! Very disappointing! Try getting a good deck chair any time of day, no luck there either! People were holding chairs all day! And the service was less than stellar, including the bar at the observation deck, the one lady was downright rude! The small little spot on the 17th deck for smokers was inconvenient to say the least, as if we paid less than everyone else! Although there was a small room for cigars, where smokers weren’t allowed. I had to go to services to ask where the towel animals were, the next day we started getting them, but unless you complain, they won’t bother. The food was fair in the buffet room, biscuits were always dry, some choices better than others. The specialty restraunts were very good and service was great! Not near enough elevators for the amount of people! I kept thinking the ship was QUANTITY over QUALITY, they got as many in the rooms as they could and that’s it! Was also disappointed with the stop to St Thomas, the shortest one where we had to be back onboard by 2:30 I would have been happy staying there longer and cutting the Bahamas short! Read Less
Sail Date: January 2019
First the good:) Beautiful ship. Very clean. Casino not nearly as smokey as ships without the separate smoking area. Very little issue with waiting for elevators as some have reported. Observation lounge was fantastic. Had no problem ... Read More
First the good:) Beautiful ship. Very clean. Casino not nearly as smokey as ships without the separate smoking area. Very little issue with waiting for elevators as some have reported. Observation lounge was fantastic. Had no problem finding seating most times. Got to the port around 930 am and was onboard by 1130 am. Jersey boys was a very good show. Havana was ok. also had a good time at the comedy club. piano man at the brew house was fun. waterslide was fun. didn't get on the go-karts but people seemed to enjoy them. room attendant friendly and attentive. strong drinks. Not so good:( ocean blue-terrible service. very slow. dinner was a 2 hour ordeal even though the vip table next to us (some lady that was in charge of wine for Norwegian and her party of 10) never had any shortage of waiters. just saying. Cagney's food was excellent as always but experience was ruined when they sat a inebriated party of 4 next to us dressed in their swim trunks and flip flops dropping f bombs and shouting at each other. band at the 'Q" stunk, food was OK. Too many passengers for available deck space. I think racetrack and laser tag has cut down on space for sunning. loungers literally 1 foot apart. Shore excursions very unorganized, no direction or communication. no large indoor lounge or venue for dancing. overall, nothing special, just OK cruise. Read Less
Sail Date: January 2019
For a new ship it was rather underwhelming, the about to be remodeled Royal Caribbean ship I went on 11 years ago was more impressive. It felt like most things were geared toward those in the Haven. Also to have the added fee for the ... Read More
For a new ship it was rather underwhelming, the about to be remodeled Royal Caribbean ship I went on 11 years ago was more impressive. It felt like most things were geared toward those in the Haven. Also to have the added fee for the entertainment that did not include things like alcoholic beverages was ridiculous for me. When I cruise one thing I have come to expect is good entertainment comes with the cruise. So unfortunately, we did not get to enjoy any of the shows that were put on in the Bliss Theater besides the movie Jurassic World, Fallen Kingdom in 3D. There were a lack of activities to do, besides ones that were going to have an additional cost to take part in. Plus the atrium was often to small for the entertainment that was worth attending. A large disappointment for several people we were on the cruise with was the fact they never got a chance to go on go-carts. Not sure why there was a reservation process for go-carts. That is really any activity that would be better done by stand-by only. The pool area felt like everyone was stacked one on top of the other and the music was unnecessarily loud, that my husband and myself never bothered to go there. That was extremely disappointing because the pool is always one of the places I want to go first. To make matters worse the way the pools were set up was crazy to me. In the main pool area the larger main pool should not be adult only. The largest disappointment of the entire cruise was the food and the service that went with some of it. To start do not advertise that there are three "different" complimentary dining options with "different" styles of food, when they all end up having the same menu. The first night we went to Savor with two other people. It took two different people and a ridiculously long time for two of us to get alcoholic beverages. In addition, almost every time we went to a sit down place, whether it was specialty or not, if there were more than two people everyone did not get their food at the same time. In some cases half the table would not receive their food until the others were basically done with theirs. If the other half were to have waited for all the food theirs would have been cold by the time they ate it. We have never waited so long in any restaurant as we did every time we did not go the Garden Café, which was self serve. Now the thing we look forward to the most on a cruise is the food. The food was pretty much the same no matter where we ate. To start, the food was so good in the main dining rooms that we ended up at the Garden Café shortly after. The Local food plain and simply sucked. There was only one thing on that menu, with limited options, that my husband enjoyed which was the wings. Otherwise, there was nothing else on the menu that would get us down there at any hour. For a 24/7 location, it was not somewhere we ever wanted to eat. The Garden Café, oh where to start, it was somewhere to eat or the lesser of the evils. Food was almost never hot, unless it was a fresh batch of fries. It got to the point we did not even bother going for breakfast. One time the pancakes were so old and dried out they could barely be cut with a butter knife. I am a huge, huge pasta person and not once was I able to get any. There was a pasta area, was always serving something that did not look appetizing. Really wish there had been the option to have plain noodles. Everyday they advertised dinner themes, however not once did we really see anything that was different. We are also huge dessert people, I have never seen so many people take one bite and push it aside. The occasional plain brownie, ice cream, and jello where the only real options. We paid more money for this cruise then we had on past cruises with Royal Caribbean and as a result were expecting more. We got far, far less! Like I stated at the beginning, the cruise 11 years ago on an outdated ship was better than this one on a brand new ship. Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 3.9
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.0
Value For Money 3.5 3.4

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