Sail Date: March 2019
I chose this cruise because of the Race track and lazer tag activities. However I found that the mini go Kart racing was harder than it looked...so i flunked racing...smile The ship was amazing very beautiful, the food was ... Read More
I chose this cruise because of the Race track and lazer tag activities. However I found that the mini go Kart racing was harder than it looked...so i flunked racing...smile The ship was amazing very beautiful, the food was excellent...The entertainment was very good,service was very good. Balcony rooms very small going to the pool area was a disaster chairs so close you couldn't move around, that is if you could find a lounge chair . the ship had 4,000 passengers the elevators very show and very crowded most of the time. Not realizing when I booked it was spring break and the ship was packed with kids Now if you like crowds this is the ship for you....I personally do not like crowds this large. I have been on many cruises and don't think I would book another one with this many people.Did not do shore excursions. and stayed on ship for several stops and it was wonderful had the whole ship to my self...smile and could pick any lounge chair I wanted at the pool... Read Less
Sail Date: March 2019
The Bliss is a newer ship, but the layout is not very efficient. The elevators take forever, especially going to and from Deck 16 where the buffet and pools are. Guest Services and the Shore Excursion Desk are located in the same area ... Read More
The Bliss is a newer ship, but the layout is not very efficient. The elevators take forever, especially going to and from Deck 16 where the buffet and pools are. Guest Services and the Shore Excursion Desk are located in the same area where bands play and where games are played, making it impossible to hear anything. The photo folks set up camp in the middle of aisles and staircases, making for poor traffic flow. The cabin walls are paper thin and you can hear what the people are saying in the next cabin. The pool deck manager is horrible. There were 12 to 15 unaccompanied children in the hot tubs at all times (maximum 8 people capacity), the height rules for the slides were not enforced, and the laser tag and go carts were poorly operated and in complete chaos at some points. An hour wait is not uncommon, even with reservations. The people working in the carts were more interested in keeping the shiny new track and cars in pristine condition, than anyone actually having fun. No bumping anything and use your brakes were the two most used sayings. The head socks they make you wear under the helmet were filthy, with hundreds of uses a day without cleaning (head lice anyone??). The buffet food was fair, but the dining rooms were excellent. The comedians and the Jersey Boys were awesome. Sandra in the art department was very pleasant helpful, and the art auctions were fun. Maria (cabin steward), was very good and remembered our names after day one. All in all, a fair experience, but will stick with RCCL in the future. Read Less
Sail Date: March 2019
We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer ... Read More
We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer service is beyond bad, they do not care about any issue you have. We do not complain about anything but the power went out in our room couldn’t get anyone there for several hours. Asked several times if one of the three TVs in the pub could be changed to the ncaa tournament and was told sorry we can’t do that even though everyone in the pub wanted the same thing. The adult area in the back was closed everyday at 530 for a special event, it seems odd that we pay for a cruise and large portions of the ship were private a lot of the time including bars and restaurants, if you are going to allow groups to rent out part of the ship we should have been told before hand because it was everyday. Overall ships have started charging for more and more things that used to be included now they limit where you can go during your vacation. The food was Golden Corral type good everyday. The dining room now allows hats and swim suits, no lobster or decent steak that’s in the past. For a ship this size it’s lacking activities, the pool and hot tubs are packed and there is not a lot of activities around the boat. Read Less
Sail Date: March 2019
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our ... Read More
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our kids attendant did better considering our kids were messy and our boy did have a few accidents wetting the bed. As far as the food, the buffet was great, way better than Carnivals. The seating in the buffet restaurant is way better too, with enough space to be comfy in. The main dining restaurant was poor as they actually forgot about us after our apps; we left after 45 min of waiting for the main course. Carnival has Guys restaurant and a Taco type restaurant which we loved both; Bliss did not have these free options, but should in our opinion. Carnival tops the Bliss for kids and us when it comes to entertainment. We went on the go carts once, the kids had to ride with us. The main issues were that the guy you see to get on was giving guests a hard time. He told us that our card was declined and to see customer service, which C.S. said our cards were fine. When we went back he was telling another customer the same story. That customer persisted and eventually the attendant said his card now worked. I don't know why he was doing this but the next day he told us the same thing, we just left and immediately went to laser tag and our card worked fine. Also on the go carts they seem to over control your experience and continually slow down the carts remotely. As far as the night time bands, I know preference is part of it, but Carnivals options were much more palatable to the ears. Carnival seemed much more upbeat at night whereas the Bliss seemed low energy with little to do. The worst part of our cruise was that 6 out of the 7 nights they shut down the spice bar area and stage for a private function. Just so happens we smoke, and that is the smoking area. We were moved upstairs with few ash trays and no bar. It did not seem right that we paid full fare and were not provided with areas we paid for. In all if your a family with kids I would recommend Carnival Cruise Lines, unless you want a real laid back sleepy experience where the vibe is not family oriented. Read Less
Sail Date: March 2019
We just got off the bliss. We have three kids ages 9-14. I have to say out of the nine cruises we’ve done, this was by far the one we liked the least. First off, there’s no sports court. May not sound like a big deal to some, ... Read More
We just got off the bliss. We have three kids ages 9-14. I have to say out of the nine cruises we’ve done, this was by far the one we liked the least. First off, there’s no sports court. May not sound like a big deal to some, but to my children this was a very big deal. Instead there’s go carts and laser tag. We did both. They’re good. But honestly once was enough. They last five minutes if that. I would have preferred more pools and a court for kids to play basketball. There’s one pool for kids to use. And it’s tiny. The adult pool is right next to it. This makes no sense. There are few activities during the day to keep kids busy. I thought there would be more for them to do. The water slides are good but they could only do one as the other you have to be 100lbs to even go down it. Food was fantastic. Nothing bad to say. Tepanyaki was worth it. We also did Los Lobos which was good. Cabins are a little smaller than we’re used to but we made it work. Staff were all fantastic. Helpful and smiling. Over all a good cruise. But we surprisingly enjoyed the Carnival Magic more than we did the Bliss. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose to do this cruise late and was surprised when only 60 days out and they had a Aft Handicapped Accessible room available. This will be the third time we had a aft Balcony , love the room, hate that the elevators are so far away and ... Read More
We chose to do this cruise late and was surprised when only 60 days out and they had a Aft Handicapped Accessible room available. This will be the third time we had a aft Balcony , love the room, hate that the elevators are so far away and there are always 2 or 3 service carts to move, which is a challenge for someone in a wheelchair. Love the ship, wish they had elevators to get to all decks. I saw they had lifts to go higher but I like to be able to come & go as I please. The observation lounge is nice but I see it as a waste of space, but I guess on a Alaska Cruise it would be useful. Besides what I mentioned the ship is very accessible for a wheelchair. I brought with me tools to repair my chair or if I get a flat, but they were confiscated at the port, it took us 3 days of explaining to security on board , finally they gave me back all my repair parts but no tools, those were given back on the last night. Not sure what I would do to the ship or passengers with a adjustable wrench and some tire irons to change a tube. The ports were nice (have been to them before). Also the guest services people need to know where people who are departing the ship in a wheelchair (not needing help) where they should go. We received bad information and was waiting 3rd in line to depart on the wrong end of the ship when we were told to go to the other end, I said no way can we get thru 4-500 people waiting on line. Finally when we voiced our opinion did we get escorted to the stern by a guy in white. But all in all we had a good time Read Less
1 Helpful Vote
Sail Date: March 2019
We booked a Penthouse Suite which was not what we expected, it was small with a balcony that was more like a “Ledge”, certainly not a balcony. It’s advertised as sleeps 4, believe me it’s not big enough for 2. Don’t waste your ... Read More
We booked a Penthouse Suite which was not what we expected, it was small with a balcony that was more like a “Ledge”, certainly not a balcony. It’s advertised as sleeps 4, believe me it’s not big enough for 2. Don’t waste your money, it’s a complete ripoff. Although not on the same floor we did have access to the Haven which was lovely but a lot of wasted unused space. All the rooms on the ship plus the balconies were extremely small. I guess the idea was to squeeze in as many passengers as possible, forget about their comfort. For the amount of passengers there are not enough elevators, you had to wait a long time to be able to get on the elevator. The pool area was a joke, the chairs and bodies were stacked on top of each other. You couldn’t move without bumping into someone and definitely not enough space to accommodate the number of passengers. Norweigen has butlers for the Haven,they should really do without them, the only thing they do is show up for a tip at the end, another waste. The food was bland, no taste, that was all the meals. In the speciality restaurants the tables are so jammed together the noise level is unbearable. On a,positive note the service was excellent. However, that is our last cruise on Norweigen. There are to many other ships to choose from and we know what they advertise is exactly what we get. That is not the case with NCL. Read all the reviews before you book this ship or line for that matter. Read Less
Sail Date: March 2019
Just got back from this cruise and since I have a few big + and a few big - I thought it would be useful to provide a review. We travelled two families and we are from Europe (Sweden) and we have been on one cruise previously. Dining ... Read More
Just got back from this cruise and since I have a few big + and a few big - I thought it would be useful to provide a review. We travelled two families and we are from Europe (Sweden) and we have been on one cruise previously. Dining - quality in a la Carte restaurants included in all inclusive was way below expectations given Norwegians reputation. Service in restaurants - this was probably the worst I have ever experienced. They got orders wrong. They left us sitting with finished plates. They were very rude also in situations where we were not being critical (rolling eyes, looking away, sighing etc). Pool deck - terribly crowded and impossible to get a sun bed if you arrive later than 9 am. Costs - from the outset it feels that Norwegian is doing their best to milk more money from their guests. There are many additional costs. Youth club - very nice, friendly, joyful and imaginative staff. Our 4 year old loved this!! Read Less
Sail Date: March 2019
We are a family of four from Montreal Canada, and have been cruising for over 25 years now. We have cruised on NCL ships three times previously. Let me preface this by saying that this is from a personal perspective. You may experience ... Read More
We are a family of four from Montreal Canada, and have been cruising for over 25 years now. We have cruised on NCL ships three times previously. Let me preface this by saying that this is from a personal perspective. You may experience things differently, depending on what you want to get from your cruise experience. EMBARKATION was a breeze. We arrived at 1pm and were onboard at 1:20pm. No crowds, no waiting. Perfection. OUR CABIN was as expected, and ready for us. We had cabin 9700, a “cruise ship secret” (there are only 5 of this type of cabin on the ship). The room was enormous, easily more than DOUBLE the size of a standard (more expensive) balcony cabin. There were two sinks and a bathtub in the bathroom, and tons of space for our teenagers to spread out in. Lots of AC and USB plugs scattered around, and TONS of closet and storage space. Category was Large Outside, category O1. No balcony, but who cares? We had a large round window facing the bow of the ship. Perfect score on the cabin as well. The drawback? - a very long walk to everything on the ship except for the buffet and the theatre. THE FOOD: NCL did their usual excellent job in the buffet. Everything was consistently fresh and tons of choice for lunch. Lots of tasty food, and the Prime Rib is a standout, simply because they will grill it for you on request. This is the absolute BEST! Dinner selections in the buffet were scaled back significantly though, so were a bit disappointing. Half the counters were closed. The dining rooms were a different story: mediocre dishes served on the cold side, by wait staff that lacked polish. Nothing really stood out as noteworthy. However, it was the specialty (for fee) restaurants that totally dropped the ball for us. We had Teppanyaki and Cagney’s for dinner and Margaritaville for lunch. All failed miserably. Teppanyaki seated us at a huge table, where the chef had to serve 15 people… For those in the know, most Japanese steakhouses have their chefs cooking for 6-8 patrons maximum. As a result, dinner was long, and somewhat cold, with long pauses in between servings. The chef forgot a lot of orders, and had to be reminded. Cagney’s was a complete mess. The steaks were fine, but the sides, and what they call “sauce” for the steaks were a complete fail. The “House” steak sauce was just HP Sauce in disguise. Wait service was somewhat inattentive here as well. Margaritaville served an excellent nachos plate, but the Margarita I got was not served in the proper glassware (a highball), and the rest of the food was just ok. Not at all worth the upcharge, and no wonder it was always deserted. ENTERTAINMENT AND SHOWS: It was 2:30pm or so before we could start looking at booking our entertainment on the TV in our cabin, and the Comedy shows, and Prohibition the Musical, were fully booked by then. NCL needs to fix this. I don’t want to spend my first hours on a ship booking my entertainment. Maybe make them available prior to the sail date, online. Laser Tag was also fully booked, so my kids were disappointed. We did manage to book the Go-Karts though, which turned out to be pretty cool. My wife went to see Havana! And said it was just ok (and she loves those type of shows). However, the Jersey Boys were, in a word; spectacular. The cast received a well-deserved 5-minute standing ovation at the end. The comedy shows we managed to sneak into at the last minute were average. All-in-all, NCL needs to schedule MORE shows, if the venues are so small, and demand is so large. BEVERAGE SERVICE: Waiters were inattentive, for the most part. They circulated in the wrong directions (back to the front), and needed to pay more attention, maybe face the clients more. I waved, I stood, to no avail. When I finally got a hold of a server, then it took 30 minutes for them to return with my drink (and my room card, or else I would have just left). I guess that’s how they keep the clients from leaving: take their room cards hostage. Beverage service by the pool was equally spotty, and the servings in plastic cups were a complete joke. But I guess that’s to keep the drunks from tossing the glassware around. Safety first…. BEVERAGE QUALITY: My go-to drink while cruising is the classic Mai Tai, and I ordered several on the Bliss. They ranged from excellent to totally spit-worthy. NCL needs some more training on basic drink assembly, and consistency from bar to bar. If I’m paying $11.99 for a drink, it had BETTER be good. And from ANY bar on the ship, for that matter. THE ULTIMATE BEVERAGE PACKAGE: Here was the single biggest problem with this cruise: passengers were blind stinking drunk. All the time. And not just a few. As the day, and evening wore on, the staggering and obnoxious behaviour got worse and worse. It was borderline disgusting. Drunks were literally falling into elevators when the doors opened, sometimes caught by those inside, sometimes not. The Local Bar was the hangout of choice, and often the events in the atrium below were drowned out by obnoxious drunks bellowing at the top of their lungs at the bar, egged on by the service staff, who banged metal plates repeatedly in an equally-annoying manner. A quick bite at The Local restaurant was also quite unpleasant by consequence. Some passengers were clearly over-served, and the vomit in the passageways on a completely calm, waveless night was beyond unnecessary. I have NEVER seen a more active ship’s security staff as on the Bliss. If this is the “future” of cruising, then the shine of a very nice ship just got sucked down a very loud cruise ship toilet. They need to go back to the charge-for-drink system, which seemed to control passenger comportment on cruises for the last 25 years. However, the current NCL TV advertising only screams FREE BOOZE!!! “Feel Free” to get hammered!!! Hallelujah!!!! Not good. I guess a few more drunks have to fall off their ships…. And I suppose I will choose my next cruise with this fact firmly in mind. I don’t know why this ship is marketed with all the “family” stuff (Laser Tag, water slides and Karts, etc) and then they decide to go All-Inclusive. It’s just completely contradictory to a family-friendly atmosphere. However, if you want to get drunk for cheap, then this is definitely the ship for you! DISEMBARKATION was as tedious as embarkation was a breeze. Being less-desirable foreigners, we had to wait in the extra long line-up. Always a joy. We lined up at 9:15am and were off the ship at 10am CONCLUSION: This was an average cruise overall (WAY better than our abysmal first time on MSC last year) but it could have been so much better. The potential is there. The fellow passengers make or break the cruise experience for us, and the drinking was way out-of-control on this ship. NCL also needs to fix their sub-par specialty restaurants, and markedly improve their dining room food quality. We will be considering other lines for our next cruise, as a result. Read Less
Sail Date: February 2019
The Norwegian Bliss is a beautiful new ship that really stands out for the broad number of bars/lounges/common areas that make a very big ship feel smaller. They have separate bars that cater to almost* any type of appetite, from dedicated ... Read More
The Norwegian Bliss is a beautiful new ship that really stands out for the broad number of bars/lounges/common areas that make a very big ship feel smaller. They have separate bars that cater to almost* any type of appetite, from dedicated bars for whiskey (Maltings), mojitos (Sugar Cane), beer (District), wine (The Cellars) and much more. Most of these on deck 8 also had an outward facing prescence on the Waterfront (a path around most of the ship), which was very cool. However, a key concern for me is the wine -- hence my screen name -- and while most of these bars were quite good at what they did, the wine program across the ship was quite poor, I'd rate it only 2 of 5 stars. Wine Program: -- Limited Wines in the Package -- A first problem is that the wines by the glass were extremely limited. There were 30 of them that were available in virtually all bars and restaurants and of those 18 were available within the Premium Beverage Package (i.e., under 15). The remaining wines -- as well as a few that were more expensive and available only in The Cellars or at the steakhouse specialty restaurant, Cagney's. The upside here is that you could get an credit of $15 toward any of the wines above your limit, so a $20 wine would cost you $5 out of pocket. My concern here, though was that the # of wines by the glass were quite limited and really were pretty standard (e.g., chardonnay, white zinfandel, cabernet). There were a number of other bottles that were under $50, which is the price that should be "within" the package by the glass, that were not available. One example was a Gruner Veltliner from Pfaffl that was very nice and given the bottle price of only $33, would have been a no-brainer within the package. -- Wine Service was limited -- The knowledge level of most wait staff for wine, including the bartender in The Cellars, was quite low. On several occasions we asked about ordering a Zinfandel (a red wine) and were asked if we meant a White Zinfandel. More disappointing was that the time to take a wine order and bring it to the table was very long. For example, at La Cucina (a specialty Italian restaurant) we were seated at 7:20pm and after we didn't get a wine list asked for it (2x) before they brought it and took our order for a bottle of wine. We didn't actually have the wine in our glasses until 8pm -- after which we had already been served our appetizers. Happily, we did meet a very nice Wine Steward, Prince, in the main dining room who made the experience there quite nice by providing recommendations and even allowing us to sample a wine or 2 that were already open to see if we might like it. Unfortunately, this was the last night of the cruise. Overall, the wine program left a lot to be desired relative to other cruise lines. It seems that NCL takes drinking very seriously for everything except wines. The District had 24 beers on tap as well as many, many more by the bottle. All of those were in the package. Wine, on the other hand, appeared to be an after thought. I can only figure this reflects the preferences of the guests, but if so I means I won't be eager to return to NCL. Entertainment: A true highlight of the Bliss was the sheer amount and quality of musical entertainment. From the main stage show of Jersey Boys (that was as high of quality as what we paid to see in Chicago) to the incredible Beatles impersonators in The Cavern, it was top notch. There were also a number of acts that were performing around the ship so that one always had about 3 options to choose from. The only real complaint about the music was that the pool band, which played from about 1pm to 4pm every day, was so incredibly loud that it drove us away from the pool. The music was well done, but when your stomach shakes from bass while reading, it is a bit much. Pool Scene: -- A rowdy, hard-drinking crowd, that got a bit over the top by the end of the day. There are only 2 pools on the Bliss and both are on the main deck. One for the kids and one for adults. The entire deck was VERY crowded and typically all chairs were taken by 7:30am. The crowd on the adult pool hovered between 45 and 60 years old and were a rowdy, fun loving bunch. This was entertaining, but at times it became a bit much and we had to divert our kids attention away from them. Quite frankly, it felt more like a Carnival ship. Maybe that was atypical for NCL, but we were surprised. The Bliss would have been infinitely better if there had been a pool in the Spice H2O "beach club" in the back of the ship. We visited one day and saw people taking multiple shots at the bar and more than 1 person had to be escorted back to their room by security. It would have been great had that facility had room for all the "adult-only" pool guests. Kids Programming: -- A real highlight -- The kids program Splash Academy was a very nice option and our kids couldn't get enough of it. They felt the organized programming was a real nice feature -- even compared it to a Disney cruise -- a very high compliment! Other Options: --Nickel and Dimed -- There were lots of fun options to do on the ship, such as laser tag and go karts. Both were a neat feature and priced at 9.95 were a reasonable value. However, there were so many upcharges for specialty restaurants, games, bowling, that one began to feel that the entire focus of the staff was on the upsell. When you've already paid for an all incusive vacation (with the drink package) this does get old. Overall, we had a fine time on the Bliss and felt there were a number of real assets to its design. The number of clubs/bars/lounges was impressive and the entertaining was tremendous. But the ship did feel crowded, particularly at the pool deck and buffet, and it was clear that NCL does not take its wine program seriously enough. Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.5 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.5 0.0
Value For Money 3.5 0.0

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