1,030 Norwegian Bliss Cruise Reviews

The ship was beautiful, new & the service was good. My first time on NCL previously cruised on Carnival(would never sail again) and Princess(was excellent). Heard so much about Alaska unfortunately it was such a letdown. The ports ... Read More
The ship was beautiful, new & the service was good. My first time on NCL previously cruised on Carnival(would never sail again) and Princess(was excellent). Heard so much about Alaska unfortunately it was such a letdown. The ports were terrible Juno, Skagway and Ketchikan are tiny, depressed/little towns with a few blocks and the same shops that are probably owned by the cruise companies themselves, Diamond international, Tanzanite international etc. Here you could be at each from 8-11 hours at these ports. Trust me you could walk around each of these towns and be back on the ship within an hour. Glacier Bay was OK sad to see how global warming has really had an effect on glaciers there really isn’t much to see. The nicest port was Victoria British Columbia. Where we had only 3 hours, you arrive at 8:30 pm-11:30 pm! Ridiculous The nicest town & we arrive at Night!! At night most of the shops and restaurants are closed. Disappointing how this was done logistically. At Victoria BC make note it takes 25min to get to town by shuttle bus(long wait line) majority of shops/restaurants are closed. When onshore at all ports expect to pay $74.99 for 1 Alaskan King crab LEG!! The food on the Bliss was awful I give it a 4. Breakfast was good, desserts were ok (6) but lunch and dinner was just awful (2). Majority of all options were very ethnic and spicy if that’s your preference. For a cruise to Alaska I would expect to have an abundant option of seafood dishes. The Seafood dishes were awful very hard to get a simple fish dish that wasn’t spicy, over cooked or full of sauce! The complementary restaurants are basically Buffet but being served by a waiter. You could only substitute sides but you can’t ask for a dish like the Thai spiced Tilapia dinner cooked plain...very disappointing not many different options each nite! I was told I’d have to go to the alternate restaurants and pay especially for any Read Less
Sail Date May 2019
My wife and I are from Seattle and we took this trip as a belated honeymoon. Our overall experience was very good. However, as Haven guests, I'm aware that we had benefits (like priority embarkation) that not everyone had. So this ... Read More
My wife and I are from Seattle and we took this trip as a belated honeymoon. Our overall experience was very good. However, as Haven guests, I'm aware that we had benefits (like priority embarkation) that not everyone had. So this review is targeted to folks that will be sailing as Haven guests to align expectations. EMBARKATION: Once we arrived to the terminal, we dropped our bags and headed to security. There is a line for Haven guests, however, the lady directing passengers through security didn't know what the Haven was and tried to send us through the general line. We went to the Haven check in and were promptly checked in. One minor (but annoying) thing was, our cabin information was printed incorrectly on the checklist being used by the agents. All week long we got letters, notes, etc., with the wrong info on it. Our room keys worked and we got the cabin we booked but details matter and this seemed like a dumb thing to screw up. Priority embarkation was awesome. We were quickly escorted to the Haven Lounge where we got a brief overview and then went to lunch at Margaritaville. (It was OK.) THE SHIP: ....is beautiful. It is clean, but there are a lot of people on board. We accidentally stumbled into the buffet area while exploring the ship and holy cow, it was a madhouse! As expected, the elevators are a nightmare, especially after a show, muster drill, etc. We found it was easier to go in the opposite direction as everyone else just so we could get on an elevator. DINING: We mostly utilized the Haven Restaurant but did venture out to Q, Los Lobos, and Tepenyaki. For MDR, we tried Manhattan Room and it was nice. The Haven Restaurant's menu doesn't change but we were able to try multiple entrees. During one lunch, I just wanted a plain grilled cheese sandwich and they were happy to accommodate. All of our speciality dining experiences were good. However, Tepenyaki is LOUD. We are bringing our moms on our next cruise and we have already decided that we'll have to skip that restaurant. Food is pretty good and they are entertaining but the constant banging got old pretty quickly. ENTERTAINMENT: Favorite show was Prohibition. Jersey Boys was pretty good. I would skip Havana in the future and the comedy show was awful. Live bands sounded pretty good as we walked by; we never sat through a whole set. The country band in Q was really good - we heard about 30 minutes of their acoustic set. SERVICE: Service was outstanding throughout the entire ship. Everyone was so kind and helpful and our room steward, Ven, was remarkable!! PORTS: We enjoyed all of our excursions; it was a bit depressing to see how cheap the same tours are when you step off the ship so we will likely book on our own next time. Would have loved more time in Ketchikan, it was our favorite port. We stayed on the ship in Victoria, not a ton to do between 8pm and midnight in a town where most of the shops close by 6pm. Instead, we made the most of our last night on the ship. Would I book NCL again? Probably. Being a Haven guest is pretty amazing so I'm not sure we'll sail anything else on NCL again. Alaska is amazing, I love that they brought on a park ranger during our day in Glacier Bay. Hearing from the experts really enriched the experience. It was the highlight of our trip!! Read Less
Sail Date May 2019
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In ... Read More
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In Ketchikan we walked to Creek Street and did all our shopping there and very good prices for all souvenirs. You must do the Yukon tour in Skagway. Don’t do the train. Everyone was disappointed since you can’t really get pictures, do the Yukon bus tour instead. Lots of stops and so beautiful. In Juneau we did whale watching (not great) and Mendenhall Glacier. Go to Nugget Falls there! So worth the hike!! The smoking area is only on Floor 17 in a small area but we had so much fun up there and made great friends! Food is all pretty good. We did Cagneys, Italian and Ocean Blue. Didn’t love the Italian but at Ocean Blue you can get lobster for a $10 upcharge. The Beatles and Jersey Boys were great. Didn’t make it to Havana. Beautiful ship, very clean. We had a great time!! Read Less
Sail Date May 2019
My husband and I were on the Norwegian Jewel last May for a trip to Alaska, so I thought this would be great trip to take my mother on. We scheduled the NCL Bliss for a May 2019 trip to Alaska. We arrived in Seattle, stayed a short ... Read More
My husband and I were on the Norwegian Jewel last May for a trip to Alaska, so I thought this would be great trip to take my mother on. We scheduled the NCL Bliss for a May 2019 trip to Alaska. We arrived in Seattle, stayed a short distance away at the Four Point Sheraton. I did not explore the city this trip as I was traveling with my elderly parent. We had a scheduled embarkation time and that was great, about 30 minutes from port entry to ship. Music was playing and food was found on the main outer deck and Garden Cafe. We had a balcony and the room was great - good size, storage, nice view from balcony doors, good size bathroom, but the shower was tight (small). Our room was ready by 1:30 and we had our luggage by 3 pm - great job in the port with luggage. The Bliss is a BIG ship 4000+ guests and 1500+ crew. I found most of the staff very friendly and helpful. My exception is the guest service department - they are more about what they want to tell you verse listening, and instead of answering a question / or getting you the person you need, they send you off to someone else to again ask the question and wait for help - for me it is my food allergies. After traveling NCL on several different ships (this trip put me in to Platinum status), you would think who you ask for and how you get your meals ordered could be standardized some what. After I had the right person and made the order, I still had several issues at dinner. They would confirm my allergy and my order and then still bring my allergen to the table to be eaten. Not a huge deal for me as it is a mild allergy, but if you have allergies watch the food at the specialty dining venues. This cruise we took excursions thru the ship, they were handled well and organized. We went to Juneau and did Mendenhall Glacier ( we had an hour there, a little short for me, I like viewing nature) and Whale watching (the guide company was great). Next was Skagway - took a scenic bus tour and a train back, then went gold panning / historic Brothel visit ( it was a nice, easy, and relaxing day). Glacier Bay viewing - was beautiful, but did not go to as many spots or stay as long as last visit - the ship was too large to get close to the glaciers, especially the small more retreated ones ( Park Rangers were very informative). Ketchikan - went shopping we were not there but 6 hours. Here is where the BIG ship is a problem, took over an hour to get off and the line started in the fore section and extending all the way aft to loop back fore to disembark. Forget priority disembarkation privileges. Boarding was no hassle. The final port was British Victoria - too short and too late to do much - 4 hours, 8 pm arrival. Too big to get off with any speed. Dining - food was okay, nothing really different about Garden Cafe, Taste, or Savory. We pre-booked at the specialty restaurants - Cagney's was good, but not the fantastic taste I had on previous ships; Ocean Blue - I found this a waste of time, not the best fish, not even a good selection or dining experience, would not go again (by the way they up charge for the lobster - it was so-so); Le Bristro, quality again only okay compared to previous experiences, but the service was so very slow and inattentive - 2 1/2 hours for soup, and main dish (remember I pre-ordered the night before). For this ship, I would not do specialty dining. I do understand they are making tons of food to feed this many people, but I still want my experience to be the best. Activities - plenty, just had to wait in line. If you want to see a show book, before the cruise or immediately on arrival as they sell out fast and there is no waiting list, either you have it scheduled or you don't go. One additional note about guest services, I asked about the cocktail hour with the Captain and was told that I would be getting a note in my room as well as a phone call. I received neither. In the past NCL customer service has been extremely attentive to making certain return passengers were well informed, on the Bliss it did not seem like they cared about return customers, or customers returning, at all. Disembarkation was still slow as so many people did carry off due to air travel issues from SEATAC airport. For me I will not take another BIG ship, they can not get into port well, and the number of people just make getting off too hard to get to non-ship planned excursions as you would have had to wait until the ship excursions were all off. Read Less
Sail Date May 2019
I chose this cruise because it was a new and large ship. The ship was very nice but that was all I can say positive about this cruise. The food at Savor, Taste, Manhatten and Buffet was awful! The menu at the three main dining rooms was ... Read More
I chose this cruise because it was a new and large ship. The ship was very nice but that was all I can say positive about this cruise. The food at Savor, Taste, Manhatten and Buffet was awful! The menu at the three main dining rooms was the same every night except for their specials. The food was like cafeteria food, cold,tasteless and very little variety. No steak night. No lobster night. Very disappointed in the food because I had heard they were supposed to be one of the best. Not true! The entertainment was very limited. Nothing going on in the day time. Very poor demonstrations and game shows, very boring! The Jersey Boys was the highlight of the cruise but that was only one night. Theater should have had something going on both day and night every day. Sick of high priced push of jewelry and art. The excursions were not planned well at all. We arrived at Buchart Gardens at 9:40 at night for one hour. You couldn't see anything, too dark. Pathways not lit, too dark to read map, pictures did not turn out well at all, no time to visit all areas or gift shops. Big disappointment! Many went to guest services afterward for refunds. In visiting with other guests while aboard, we heard the same complaints that we were experiencing. Makes me want to never cruise again. Glad this was not my first, I know there are better choices available. Never again Norwegian! Read Less
Sail Date May 2019
I planned an Alaskan Cruise for a year before my husbands birthday, I chose the Bliss because it was said to be an awesome ship. While the ship was very nice, we were really disappointed with the food quality. The dining rooms had ... Read More
I planned an Alaskan Cruise for a year before my husbands birthday, I chose the Bliss because it was said to be an awesome ship. While the ship was very nice, we were really disappointed with the food quality. The dining rooms had limited selections and the quality of the food was poor. I've had better food in a cafeteria. Normally food on cruises we've been on was great. We couldn't even eat any of the desserts the entire week, they were dry and awful. The other issue was how many people were on the ship, the elevators were a nightmare and everyone felt packed in everywhere we went. Way too many people. I wish we had gone on a smaller ship with better food! We stayed in a mini suite, which was very nice, the bathroom shower was great. The bed was like a board though, we were happy to get off the ship and sleep in a normal bed again. Read Less
Sail Date May 2019
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our ... Read More
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our 20th anniversary and friend's 35 anniversary, the 4 our us ventured to Seattle to leave on an Alaskan cruise aboard the NCL Bliss. We spent 2 fun days in Seattle prior to leaving and had a wonderful time. We stayed at the Fairmont Olympic (beautiful) and toured the Japanese Garden, Arboretum, Space Needle, Chihuly Glass Museum and Garden, Pike's Market, and the Waterfront. I recommend spending a few days in Seattle before your trip. It was a wonderful way to begin. The Bliss is a fantastic boat. Clean, well organized, wonderful service, fantastic food, SO much to do, and love the observation lounge. This was our 8th cruise with NCL and I must say, pick a newer ship when you can. NCL has done a great job designing and creating their new ships. Not that the older ones are bad, even refurbished, they just can't offer what the newer ships can. The Bliss offers something for everyone and every age. My only disappointment was the entertainment. The volume was SO ridiculously LOUD that we couldn't enjoy it. Entertainment has always been one of my favorite things about a cruise, but such a disappointment on the Bliss. We couldn't participate because of the volume (even with ear plugs). And all entertainment from the music around the pool, to the game shows/events in the Atrium, to the musicals offered in the auditorium was too loud for all of us. We were only able to participate in 2 things - the comedians (wonderfully outstanding) and the silent disco (you can adjust the volume). We left both Havana and Jersey Boys because the volume was too high. For the few atrium activities, we had to stand way down the hall (where you can only listen, not see) because of the speaker volume was TOO LOUD. I can only imagine the damage being done to the staff's ears!! Also, I wish NCL would go back to a variety of entertainment instead of all musicals. I missed the magician and the acrobats and other varieties of entertainment that I am used to. Since it was too loud, I guess it didn't matter anyway, but it sad to see that NCL seems to be going to all musicals on their newer ships. As much as we have enjoyed NCL in the past, because of this change, we will be trying other cruise lines as entertainment is a big reason we go on cruises. I will say, we enjoyed the laser tag and go carts - but count that more as ship activities not so much entertainment. Also, the water slides were fun. The pool looks nice, but the music was too loud to enjoy spending any time there. Most meals were at Taste, Savor, or the Manhattan room. In all 3, we consistently had delicious food and good service. We did try 3 specialty dining restaurants - French, Mexican, and Steakhouse. French and Mexican = Delicious!! If you go to Cagney's (their steakhouse) don't order steak - get the lamb instead. Their steak is only ok, but the lamb is fantastic. Oh, and the raspberry creme brûlée's is outstanding! At the French one, be sure to order the onion soup (wow!!). As for Mexican - table side guacamole and the corn = Devine!! If you like margaritas, be sure to order at the table, not the bar. They are different. Bar = undrinkable. Table = delicious. But I think you can only have 1 at the table. Two of group ordered a second one. The second one obviously came from the bar (different glass) and was undrinkable. Speaking of bars, our favorite one was in the observation lounge. If you are ordering beer or wine, it doesn't matter which bar you go to. But, if you like mixed drinks, try a few until you find the bartenders you like. For us, it was in the observation lounge, the Local, and (if you could catch the right bartender) the Atrium. It also seemed that the bars do have themes. So depending on what you are ordering, go with the correct theme to get a good drink. As for bartenders, I'm guessing some have more experience than others and they do switch around. So, watch for your favorites. As for the itinerary, we enjoyed everything. Felt like we had a fun taste of Alaska. For excursions we did a helicopter ride, train into the Yukon, and rainforest hike. All were very fun. I recommend getting out of the towns unless you want to shop. Lots of shopping, otherwise, you have to book something that takes you away from the towns. All in all, we very much enjoyed the cruise and would recommended it to anyone. Just, be sure to bring ear plugs! Read Less
Sail Date May 2019
Horrible disorganization from the beginning to embarkation to disembarkation. Highlights of Extreme Dissatisfaction: 2 banks of elevators for 4000 people Guest services rarely answered phones Guest service desk staff ... Read More
Horrible disorganization from the beginning to embarkation to disembarkation. Highlights of Extreme Dissatisfaction: 2 banks of elevators for 4000 people Guest services rarely answered phones Guest service desk staff unfriendly and were doing a favor to wait on you Small rooms Long periods of wait between courses in dining rooms Poor organization to disembark ship for excursions Buffet food fair...some food appeared to be sitting out for a while Public bathrooms out of soap and paper towels at times Narrow hallways Guests sleeping on couches or propping feet on chairs with no socks or shoes on Phone Customer service pre-cruise not nice and makes you feel you are being “nickeled and dimed to death” Norwegian Cruise Line website very difficult to negotiate Kudos to: Room Steward excellent Bar service and food service staff very helpful, courteous and very good Entertainment very good Jersey Boys, Dance Contest, Beatles Like Band = great Observation Lounge views Most staff ( not Guest Services) were very helpful Read Less
Sail Date May 2019
Embarkation was not a smooth process in Seattle. Staff forget to give several of us boarding passes. We were disappointed when we saw our cabin. Our travel agent said he booked a cabin with an ocean view in the middle of the ship. ... Read More
Embarkation was not a smooth process in Seattle. Staff forget to give several of us boarding passes. We were disappointed when we saw our cabin. Our travel agent said he booked a cabin with an ocean view in the middle of the ship. Our cabin was at the front of the ship with a window with a partially obstructed view that looked out on the deck where staff took their breaks; we did not have an ocean view. When we went to guest relations to try to resolve the issue, the young woman rudely told us that the ship was overbooked and there was nothing they could do. I asked to speak with a supervisor about a partial refund due to not receiving what we paid for; after waiting about an hour a supervisor came out to meet with me. She told me that they were international waters and did not have to follow any U.S. laws and then threatened to detain me for bringing this issue to their attention. I asked to speak with her manager to resolve the issue. The guest relations manager called me later in the day and said that their corporate office said to contact them after the cruise to resolve the situation. Our travel agent contacted us to say that the corporate office contacted him saying that I was was threatening the guest relations staff by asking about this issue. I contacted the guest relations manager and she said that I had not threatened her nor any of her staff; she did not know why corporate would make this false accusation and reassured me that none of her staff were out to detain me. After the cruise, I contacted the corporate office and have not received a response back to date. It is illegal to charge for a service and then provide a different service. The guest relations staff have done nothing to resolve the issue. The buffet often did not have enough seating. We had to carry our food to other decks or eat at the restaurants. The onboard entertainment was not very good. Activities included folding towels in the shape of animals, watching cakes be iced, and "game shows" where people shared places they have sex (Walmart parking lots, freeways, etc.). The best entertainment was the Jersey Boy show. The Havana show was only 45 minutes and did not have much of a story line; several people said they were disappointed as they left the theater. Read Less
Sail Date May 2019
Overall, we greatly enjoyed this cruise to Alaska. The NCL Bliss is designed for Alaska and the observation decks (deck 15 for public, 17 & 18 for Haven) made enjoying the scenery easy and relaxing. Ship was clean, public areas tidy, ... Read More
Overall, we greatly enjoyed this cruise to Alaska. The NCL Bliss is designed for Alaska and the observation decks (deck 15 for public, 17 & 18 for Haven) made enjoying the scenery easy and relaxing. Ship was clean, public areas tidy, and public restrooms very clean as well. It was our honeymoon cruise (in our mid-30s, professionals) and we splurged for a cabin in the Haven - and it was worth every penny! The Haven suites are generously proportioned and on a ship like the Bliss (carrying 4,000 other passengers) it was WONDERFUL to escape to a quieter, more private part of the ship with its own lounge, bar, and observation deck. Service in the Haven was beyond amazing. By day three, both bartenders knew our preferences and were serving up twists on our beloved classics with homemade bitters, infusions, etc. The private pool and hot tubs were not to busy. The Horizon Obeservation Lounge was perfect - sit on comfy sofas, take in the views, staff bring you drinks from the bar, low noise levels, and there are snacks to nibble on. And don't forget - Haven suites come with a butler - who will also bring you snacks, take care of late night room service (without a charge) and handle questions/reservations for you. We were bummed to finally get off the ship... For dining, about 98% of our meals rocked. The cafe impressed us and the noodle bowl station was a quick go-to for lunch. The Haven restaurant was wonderful but the menu does not change for the duration of the cruise - unlike the main dining rooms. We wished there was a little more variety there but changed it up by dining in different places. Main dining rooms had a great variety of food to choose from and there were specials throughout the cruise. Bar staff rocked (everywhere!) and there were plenty of beers on tap to try throughout the ship. The wine list was ok - it is not an area that excels. We ordered a few glasses (cab, meritage, Sauternes, port) but mainly stuck with cocktails and beer. Specialty dining was overall great. Ocean Blue (seafood) was a bit of a disappointment (off ceviche, Alaskan cruise with no crab?!) and Food Republic (which we loved) wasn't too busy but you would find some similar items (noodle station) in the cafe. We would go back to Food Republic, La Cucina, and Le Bistro. Wine on in the bars and the specialty restaurants is fine - nothing to write home about if you are a big foodie. We stuck with cocktails and beer...and by the way The District Brewhouse was a good find with plenty on tap. Entertainment was great. We played the obligatory Bingo (had to, it's a cruise) but also took in the shows - which NCL did a great job on. The Prohibition The Musical was an extra fee but came with five cocktails scattered throughout the performance and we enjoyed it. We didn't do a lot of the game shows, but they were popular and extra seating was routinely brought in when we walked through. Good comedians and the lounge singers did a great job entertaining. Casino was fun as well - easy to spend an hour in before you head to dinner or before catching a show. Other things: The Waterfront on deck 8 was a boardwalk inspired area to walk around on the outside of the ship. It was a little chilly to eat there at the middle of May but we found ourselves thinking we would have dined outside if the weather had been warmer. Very cool idea. Also, there is an arcade on deck 5. While the children's areas are on that floor, we saw just as many adults there if not more than children. We battled it out playing Halo and ski-ball. In future, it would be great if they had a few more retro games for the adults hanging out down there. For the ports, the day spent in Glacier Bay with the US National Park Rangers onboard to narrate was fantastic! It was probably our favorite day. We had both done other Alaskan cruises but had not experienced this before. Bravo - we did see 5 or 6 glaciers and had time to spend watching them. At the Marjorie Glacier, you could hear it cracking and we watching pieces calve off for about an hour. We took about 300 photos in the span of an hour. By the way, if you do the Haven, you have AMAZING views from the private sundeck of the glaciers - complete with staff serving drinks and clam chowder while you watch. Juneau was fun (breweries, a distillery, a great little bookshop, and a local wood-workers artist collaborative) and Ketchikan had the 'old school' historic vibe you expect from Alaska. Skagway had some history if you sought it out - the main drag was a little touristy. The evening visit to Victoria was weird - hardly anyone seemed to get off the ship - we were there for 4 hours and at night - so hard to go do anything. Staff seemed excited, passengers less so. That being said, we heard that this evening stop was in order to maximize daytime in Glacier Bay National Park (and have almost a full day there) and if that was the trade off - it was fine with us! We weren't to keen on: We felt that the NCL organized shore excursions were pricey for what they were. We opted to plan our own itinerary in each port and looked up things to do in each city - brewery tour, found a distillery, a little bit of tourist shipping, historic tours and districts. We would have taken the NCL excursions (we even had a credit) but didn't feel like adding on another thousand or two dollars to our trip. Overall, we would definitely go again! And in fact, are looking at fall cruise to New England and Canada next. We think that the Haven suite might have ruined us for a regular room but it was so worth it. Read Less
Sail Date May 2019
I booked a Sailaway inside cabin for this Alaska Inside Passage cruise out of Seattle. The ship is absolutely beautiful and well suited to Alaska and any other location, for that matter. The Observation Lounge was wonderful with snacks, ... Read More
I booked a Sailaway inside cabin for this Alaska Inside Passage cruise out of Seattle. The ship is absolutely beautiful and well suited to Alaska and any other location, for that matter. The Observation Lounge was wonderful with snacks, a bar, gorgeous views, music in the evenings, and lots of seating (except when people decided to take up an entire couch to sleep on with feet on the upholstery, etc. - there were many chaise lounges for this, but for some reason people were pretty rude hogging the regular couches for sleeping). My cabin #5715 was in a great location on deck 5 near much of the indoor entertainment. It was below the Q restaurant, which did have a band playing at night. I could hear very faint noise from this at times, but it was usually quiet after 11:00 p.m. Speaking of the Q, I ate there the last night of the cruise and it is another new favorite with wonderful upscale southern food (BBQ, cornbread, pecan pie, etc.). Great entertainment, great fun on this ship. Although the food was excellent, I didn't give it a full excellent rating, as I was really looking forward to my meal in Lobos Cantina, but the guacamole was made with unripe avocados, and I was served the wrong entree (it had ingredients I can't eat and the entree I'd ordered was served to another person at the table, who thought it was his). When I mentioned this to the waitress, she said no, that was what I'd ordered. My table mates had just about finished their meal by the time the waitress came back to check. Anyway, it was a big mess and left me wanting to cry, and the overall experience took hours! Everything else on the ship in terms of food and service was fantastic. Read Less
Sail Date May 2019
Just got off the Bliss on Sunday. This was a memorial cruise for my mother so there were 12 cabins booked in my group. Here is just some feed back from the great cruise. Some of the feedback is just from me some from the group. ---The ... Read More
Just got off the Bliss on Sunday. This was a memorial cruise for my mother so there were 12 cabins booked in my group. Here is just some feed back from the great cruise. Some of the feedback is just from me some from the group. ---The workers on the Bliss especially the General Manager Jovo and the group coordinator David did an awesome job in helping us set up a room for 30 minutes with a projector and screen for our on board memorial service. All officers were very approachable and extremely nice. Been on many other cruise lines where they don't seem to have the time to even say hi. Boarding---Extremely fast. No issues here. Food on boarding day----We went to the local which was great but others went to the buffet which there were no tables. CABINS---We had from a three person accessible window cabin to many mini suites. The three person accessible window cabin was extra large. Since this was my brother's first time cruising he could not compare it to other cabins. My sister and her husband and me and my husband had aft cabins. We loved our balconies and scenery but we thought it was tight getting into the closet. I thought there were more than enough storage for two people. Tip putting the shoes in the drawer under the couch. That way you can sit down on the couch pull out the drawer and grab your shoes. People in the other balconies loved their balconies. The mini suites seemed to be the same room size as a regular balcony room, but mini suite bathrooms have a double sink and a shower with a large bath tub. If that is what you prefer then get a mini suite. Everybody said their room steward was awesome. Shows--Everybody preferred Jersey Boys over Havana. The Beatles show and the comedians were great. My son and his girlfriend enjoyed the prohibition show. None of us made it to the glow/white party. Bars--Great service everywhere. We went to every bar. The mojito bar with the Chocolate Cowboy and the magician bartender Bong was always entertaining. Lily at the Atrium was always a sweet heart. The guy at the Q bar worked his little but off and made us great drinks and shots. Michael and Rommel and the vibe bar and right outside the vibe are always great. Best food that was included---The Local Best specialty dining the Steakhouse and the Food Republic. My daughter is vegan and at each restaurant the chef will come out and directly speak with her to see what she likes. She felt very special when they did this. Best place to be for the glacier if you can---The Spa. Not many people and it is warm and relaxing. Best free space for the inside would be the observation lounge. People get there very early. Best place for the outside to view--if you don't have an aft balcony Deck 8 in the heliport that they open up just for this event. Another is the Vibe which they open up for everybody for that day. Best place to find an uncrowded hot tub and bar--Right outside of the Vibe on Deck 19. Bartenders Michael and Rommel will always treat you well. Paid activities. The cars were fun and the lazer tag was a blast. I would do lazer tag again but not the cars. If you get behind a slow person they usually don't pull over so you are stuck. However, I think the cost is twice then what it should be. I would have liked to pay half and did them twice. Free activities--The slide racer was awesome and the water was warm. I could not go down the other slide since we could not get off our rings. We only did a little bit of golfing since it was too cold and windy. We had some family members who enjoyed the game shows in the atrium. Best place to relax and view on the ship--HANDS DOWN the observation deck. One thing that everybody wanted was longer time in port. Rather skip one place and stay longer at others. Also the gym is very small. Not counting the spin class they only had one free bike. Overall another fantastic experience on Norwegian. If you have any questions please ask. Read Less
Sail Date May 2019
Overall we had a great time on the Bliss. The new ship is beautiful and has many great spots for enjoying the beautiful views of Alaska and the wildlife. We would have liked more time in Ketichikan since we had to be back on ship at ... Read More
Overall we had a great time on the Bliss. The new ship is beautiful and has many great spots for enjoying the beautiful views of Alaska and the wildlife. We would have liked more time in Ketichikan since we had to be back on ship at 12:45. The town had the most things to do once we completed our kayaking excursion but we did not have enough to see all the lovely areas like Creek street and the surrounding viewpoints and hikes. The stop in Victoria was not really much of a stop since we arrived at 8:30 PM and left at 11:30 PM. We were told they have to make an international stop in order to avoid some of the employment laws in the US. I was really disappointed that we could not see Buchard Gardens in the daylight. I think advertising this as a port day is completely inaccurate and it is really another day at sea. If you are booking this cruise please note that. Our time in Juneau, Skagway and Glacier Bay was great and if you need to book excursions for your cruise I used Alaska Shore Excursions to book the three Alaska ports. We enjoyed a whale watch and Mendenhall Glacier in Juneau, The 6 hour mini bus to the Klondike in Skagway and kayaking Eagle Island in Ketchican. I called the company and a local in Skagway who has been on all the tours was a huge help for deciding what I wanted to do and they offer a multi port discount. The big problem with our cruise was our stateroom, 15603. From the moment we boarded we could hear sounds from above like someone was washing things in a large tub and then pouring more water into the tub. We looked at the floor plan and we were under the spa so we though it would be quiet at least at night, but this was not the case. The other sound was coming from under our room and sounded like someone dragging a large metal object across our floor that actually caused it to vibrate. On the floor plan it looked like another state room but turned out to be a large housekeeping area. Again these sounds continued 24 hours a day and woke me up even with ear plugs in. The worst part was after complaining every day NCL would not do anything about it. They actually called and sent notes every day, which became annoying, just to ask if it was still happening. I told them to come check any time of the day or night but still no change. Then they offered a room change very late the second to last night because someone had left early due to emergency. We did not think this was worth it so late in the cruise. I was almost insulted when they offered priority disembarkation, sparkeling wine or chocolate covered strawberries for our trouble on the last day. Do not book room 15603 as you will not get any sleep or a quiet moment. Even on the 15th deck I felt like I was in steerage. Alaska is beautiful and you will enjoy this cruise very much. Great for couples, singles and large families. We met lots of nice people and overall think Norwegian does a great job. Read Less
Sail Date May 2019
We are primarily NCL small ship lovers. But this was a planned cruise with extended family so we decided to try the newly launched Bliss which offered a larger variety of onboard activities for the various ages; Boomers, Millennials and ... Read More
We are primarily NCL small ship lovers. But this was a planned cruise with extended family so we decided to try the newly launched Bliss which offered a larger variety of onboard activities for the various ages; Boomers, Millennials and children under 5. Getting to the pier was interesting, they had a Mother’s Day run event in Seattle and traffic was detoured. We left our hotel at around 9:00 am and while the sidewalks at the pier were a bit crowded - Embarking was fairly effortless after we checked our bags and obtained our boarding pass. Tip: If you fly Alaska Airlines, their new reusable plastic self-baggage sleeves will double to hold those colored Cruise Tags onto your luggage. Reduce waste and multi-use, yay! While some dinner and entertainment reservations were made on-line in advance, now was the time to fine tune our preferred times. We grabbed a booth in the Local on Deck seven, then over food and drink we coordinated schedules. One person can go in and make changes for your group. On day one the reservations can be made on Deck6. For entertainment bookings, including shows, race cars or laser tag, go to the Social on the port side. For dining reservations, they were done starboard at the Teppanyaki room. Just make sure your coordinator is armed with all the room numbers! We were able to book all of our preferred showtimes and dinning reservations. Once done, everyone dispersed to explore the ship and without planning to, we all ended up together on the pool deck for the sail-away party. Our group had three mini-suites, decks 14 and 15 and four of us had spa packages. Mandara Spa is large and very comfortable, what’s amazing is how small the locker rooms are compared to say NCL Star. I do miss having a steam room in the women’s locker room, on the Bliss they are all Coed. However the massage I had was heavenly and I enjoyed my time there. The shows were fantastic, we did Havana, Jersey Boys, Comedy and caught other acts at different venues. NCL shines with entertainment, they had something for everyone and performances were off the hook. On the last full day, they organized the kids and put on a show in the Bliss theater. Asking our granddaughter what she loved most about Alaska, it wasn’t the glacier, it was the kids club! Though her favorite shore excursion was the sled dogs and puppies in Skagway. The observation lounge was beautiful, and while the views are outstanding, seating was sometimes a problem when looking for chairs for more than two. I couldn’t imagen staying behind that glass when you tour Glacier Bay. The only place for me was to be outside where you can experience the true majesty of this incredible place, leave deck 16 and go to deck 8 aft for an incredible experience with nature. I do miss a promenade that encircles the ship, while the Bliss waterfront promenade is gorgeous, you will need to cross inside to complete your circle of the ship. I did enjoy the outdoor seating and heaters that were turned on for Glacier Bay. The only new dining venue we tried was the Q it had great BBQ, but was very dark inside. Service and food in all the dining we tried was excellent, the main dining rooms were very nice and we loved Manhattan. We did Cagney’s and Teppanyaki as a group, the chef at Teppanyaki was a blast, he was very entertaining and we interacted well together, singing songs and making jokes. I believe we created some table envy that night… Le Bistro seemed to have a smaller footprint, but the views were stunning. I would sail again on the Bliss, our family had a wonderful cruise experience. I love Alaska in May, if you can go before school gets out, the pool decks are less crazy and weather is very pleasant. Lastly, if you leave from the Port of Seattle and fly out of SeaTac you can use "Port Valet". This is a service where you can get your flight boarding passes on the ship and your luggage will be checked all the way from the ship to your destination. It's $5 per bag, in addition to your airlines baggage fee. There are no extra charges if your bag is over the 50lb limit and you don't need to pick them up, go through customs and recheck - your completely bag free! We enjoyed a nice breakfast, left the ship and walked downtown Seattle. Then for $3.00 ea - we took the light rail to the airport. We were reunited with our bags when we arrived home in San Francisco. Read Less
Sail Date May 2019
This was our first cruise, and although I initially had some misgivings about spending 7 days on a ship in a small cabin, I was pleasantly surprised. We actually had a wonderful time and would definitely go on another cruise with NCL. ... Read More
This was our first cruise, and although I initially had some misgivings about spending 7 days on a ship in a small cabin, I was pleasantly surprised. We actually had a wonderful time and would definitely go on another cruise with NCL. The Bliss is a huge ship with over 4,000 guests, but most of the time, with a few noted exceptions, it did not seem too crowded. One of the exceptions included using the elevators. There are 16 elevators for the passengers, and during busy times (during meals, before and after shows, etc.), they were very crowded. Another crowded area is the Observation Lounge, which is a great idea, especially for an Alaska cruise; but a lot of passengers curiously use it for sleeping, which often made it difficult to find a good seat to view the scenery. There are a lot of restaurants and dining venues on the Bliss, and they are all very well-appointed, and the wait staff was always accommodating, even in the buffet Garden Café. The food was very plentiful and, for the most part, very good. But we found it really only average when compared to many on-shore restaurants. If you are planning to use any of the specialty restaurants or see any shows, I would definitely recommend getting reservations as early as possible before you embark. We got ours 4 months before we sailed and everything went smoothly. But if you wait until you are on the ship, you may be disappointed. The Alaska scenery was beautiful and the weather cooperated for mid-May. We did not encounter any rain in any of the ports, and we were able to enjoy each port town where we docked, with the exception of Victoria where you do not have enough time to enjoy what really is a beautiful city/area. Embarkation and debarkation were handled very professionally, and both went smoothly without any hang-ups. On debarkation, we used a special service provided by the cruise line and Sea-Tac airport and they picked up our checked luggage the night before and checked it through to our final destination. The morning we disembarked, we were the first ones off the ship and it took only about 15-20 minutes to leave the ship and catch a taxi to the airport. We were amazed. Read Less
Sail Date May 2019
So this was my second cruise and my mom’s third or fourth and we went to ALASKA! I went on this cruise with my mother (mid 50’s), my much younger sister’s (14-16), and myself (31) on the Norwegian Bliss MAY 05-12. We got a mini suite ... Read More
So this was my second cruise and my mom’s third or fourth and we went to ALASKA! I went on this cruise with my mother (mid 50’s), my much younger sister’s (14-16), and myself (31) on the Norwegian Bliss MAY 05-12. We got a mini suite balcony cabin mid ship on deck 13 for all of us; it had a couch that turned into a bed and a pull down from the ceiling for the girls and my mom and I got the twin beds next to the balcony. I was honestly expecting it to be smaller, but it had more than enough room for all our stuff and we put the luggage under the bed which gave us plenty of room. This ship is HUGE but it all flows together very well and it’s beautiful so you don’t mind walking along the public areas. The last ship I was on was Royal Caribbean and it was really nice but this ship is just amazing. Everyone that works on this ship was nice and active they were always moving and working. Our room steward was a rock star who kept our room clean and put up the beds every day during the day and back down at night. Our favorite bar at h2o had the best bar tenders and waiters who knew our names by the second day and would stop for a quick chat as they worked. My mom and I are chatters and we talk to everyone, staff and other guests alike. We spent about an hour in the observation deck around ten thirty the second day as they were pulling breakfast and setting out snacks before lunch and these people were moving and getting things done. We were just watching and one man was organizing everyone else and we happened to start talking to him and telling him how awesome everyone was and how hard they worked. We chatted for ten to fifteen minutes and he gave us some recommendations for our next port and we parted ways. That night we get back to the room and we have a huge sugar tower with a dessert tasting plate ( macaroons, chocolate covered strawberries, and gourmet chocolates). It turns out we had been talking to the executive chef of all the buffets on the ship and he sent us this amazing gift just for having a nice chat with him. Speaking of the buffets they were delicious, the main dining rooms are elegant and the food is just so good I don’t even have words. We ate at the local too which is bar style and great for lunch or a snack, I had chicken wings and fries. The food was so good everywhere we ate that we didn’t bother trying the extra restaurants when the complimentary food was just so amazing. As far as entertainment we always enjoy playing trivia and the little things they do during the day. On the first day they had a show that had little bits of all the entertainment throughout, Havana, Jersey boys, The Beatles, and the comedians. This gave us a great sneak peek into all the ship had to offer and what we might want to see. As far as the kids they spent all of their time in the teen lounge and roamed the ship as a group with the rest of them so we hardly saw them at all during sea days (YAY!). We enjoyed the activities during the day and our overall mission was to try the drink of the day everyday as well as all the Alaskan beers. We succeeded! My mom smokes so we spent a lot of time at the back of the ship because there is only one smoking area which is on the h2o deck. The deck area was great and you could see everything from back there along the sides of the ship, plus it has a bar so I didn’t mind hanging out there. We sat on our own balcony room while we saw the glacier and it was so worth having the balcony throughout the whole cruise for us. We could sit out and watch the Alaska Tongass national forest as we passed by, we watched as we came into port in the mornings. We saw bald eagles, sea otters, whales, and seals from the balcony. We’re from Texas so I read as many reviews about clothing as I could before we left to decide what we needed to bring. Here’s my list of things that saved me from being miserable, ZIP HOODIE for the win! because you will want to take it on and off over the course of the day. Waterproof jacket and beanie, mine is a poofy jacket that is rain resistant and I had no problem staying dry and warm in Juneau where it rained all day. Scarf and gloves I only wore when I was sitting out on the balcony in the room and wandering out on deck. Warm socks and comfy shoes are for everyday because you will be walking even if you never get off the ship as it is huge. This is all early May so take that into consideration when you go if it’s full summer. Random little tip is to bring stickies and highlighters, we left notes on the door for meet times and the highlighter for the daileys so we could keep track of what we wanted to do during the day. Last thing that is an absolute must for Alaska is binoculars; we used them every single day and saw so much more than we would have been able to without them. I got mine on amazon for twenty dollars, or they sold them on the ship starting at one hundred and twenty dollars so it’s best to plan ahead. We got off the ship in all ports and had a great time everywhere we went though we didn’t do any excursions. Juneau was cold and wet but we enjoyed wandering the shops and seeing all the souvenir stores for a couple hours. In Skagway we rented a car and drove up to the Yukon (you’ll need your passports because you go into Canada) and stopped at the Carcross visitors center. We went to Caribou Crossing Trading Post next and spent time wandering the museum, feeding the animals, and petting the puppies! They had a bbq chicken lunch that was actually pretty good and homemade donuts for dessert. We drove up a few more miles and saw Emerald Lake which was just gorgeous. The whole drive was absolutely amazing and well worth the rental car since we didn’t want to spend the whole day on the train or a bus, but we did want to see the Yukon. Ketchikan was another relaxed day wandering the souvenir shops, one little tip is Ketchikan has the same stuff as the other towns but they were a bit cheaper. Embarkation was very easy as we got a shuttle from the hotel and they dropped us off right at bag drop, spent ten minutes getting through check in and sat for about twenty minutes before we were let on the ship. Debarkation was a little rougher, we took our luggage off the ship ourselves and it took a good hour to get off the ship and through customs but it wasn’t too bad as they kept us moving in a long line throughout. Overall Alaska is a popular bucket list item for a very good reason. We could have gone to Alaska a dozen different ways but the Bliss made the whole experience that much better. You just have to remember if you want to have an amazing time you will, things always go sideways when you travel just try to relax and enjoy the ride. Read Less
Sail Date May 2019
My wife and I just returned from a 7 day Alaska Cruise on board the Bliss. Date of trip was 5/5-5/12. This is our 12th cruise and third on Norwegian. As with any vacation you get out of it what you put into it and we had a great time. ... Read More
My wife and I just returned from a 7 day Alaska Cruise on board the Bliss. Date of trip was 5/5-5/12. This is our 12th cruise and third on Norwegian. As with any vacation you get out of it what you put into it and we had a great time. My goal was simply to return to Alaska and see a part of the state that we hadn't seen before. Decades ago I was stationed in the interior. Embarkation: All of our prior cruises departed Galveston or Miami, if you have had experience departing from these locations then you will find the terminal at Seattle is very different. We flew in the day before and visited the Museum of Flight located at Boeing Field. I'm a Air Force vet so this was a required stop. I highly recommend this visit. We then went to Pikes Market for dinner but bailed out because the place was packed with people. Be advised that if you travel in Seattle off of the main streets there appeared to be no stop signs on the side streets. The board process is very difficult because of what they have to work with in regards of space. Unloading and loading happens on the shoulder of the road which is a very busy street. We boarded on the first day of the season so we didn't have to contend with off loading passengers. We parked at the parking garage, then hiked across a sky bridge to the terminal. There is only one elevator from the bridge to the ground. Then we dropped off our bags and stood outside awaiting to enter, thankfully it wasn't raining. Checking in was very easy. The cruise itself was simply outstanding. Since it was early May we were prepared for rain, cold, snow, wind and sunshine. Our son who worked the local waters in the Coast Guard advised us that it was going to be really cold on deck with the wind and he was correct. Bring quality rain gear, don't believe the weather forecast. My goal was to see as much wildlife as possible. Bring binoculars that are at least 10x50 I found that power really worked well. Day one is a sea day so I spent it staring out at the water looking for whales. I saw a few that day but you have to be persistent. The Bliss is designed was Alaska. It has a very large observation lounge but get there early for the best seats. Next stop for Juneau. It rained and was cold. We visited the Glacier. I wasn't impressed as I thought the Glaciers in the interior are more impressive. Then off to Skagway and the Whitehorse train trip, again I wasn't thrilled. We walked around Skagway which was a lot of fun and had great pizza at the Northern Lights . I had fun people watching there. Then on to Glacier Bay. Its very hard to put into words that experience. Outstanding doesn't describe seeing the beauty you will see there. It was very overcast with light rain, but the sun came out as we came to the head of the bay. Our last stop was Ketchikan which is a beautiful town. It wasn't raining and it would have been warm enough to wear shorts it I had them. We took the trolley tour and saw some totem poles, again I wasn't really impressed. As to the excursions we went on, my review is based on having lived all the fun adventurous excursion activities when we lived in the interior so I didn't need to do that again. As I mentioned we have been on 12 different ships and 4 different cruise lines. The Bliss was the best experience we have had. The staff hotel staff and food staff were excellent, kind and attentive. Many times I heard them singing as they worked. The buffet was the best food I've eaten on a ship. They served prime beef twice. The dining room food was better then most of us eat at home and the service was five star. There are plenty of things to do on the Bliss from shows to eating to just watching the world go by. One nice thing was there weren't any photographers lurking waiting to take your picture. There are only two banks of elevators in the ship, forward and aft. We always used the aft bank and never had long wait times, however there was always a wait when trying to use the forward bank. We saw whales, sea otters, seals, orcas, bald eagles and one brown bear. I scanned the shore line and areas that had been clear cut looking for Bigfoot but to no avail. Looking for these creatures takes dedication and a bit of luck. I spent many hours just watch the water. If you see a lot of sea birds on the water then you will probably see a few whales. All you might see of a whale is a water spout but to me the time spent looking was worth it. I highly recommend the Bliss for a cruise to Alaska. Read Less
Sail Date May 2019
The pros: The Observation Lounge was a great feature. Terrific views out the front of the ship with 2 stories of windows, and views half way down both sides of the boat with lots of chairs, small tables and lounge chairs. This lounge ... Read More
The pros: The Observation Lounge was a great feature. Terrific views out the front of the ship with 2 stories of windows, and views half way down both sides of the boat with lots of chairs, small tables and lounge chairs. This lounge was much quieter than the often frantic and loud Atrium area, and less crowded than the buffet. There were beverages, salads, sandwiches, deserts available in this lounge, and there was entertainment in the evening by a piano singer. "The Local "restaurant (complimentary) on deck 7 was open 24 hours a day, and served breakfast, lunch and dinner. This was like eating in a Denny's (no white table cloths) but food was pretty good. "The Waterffont" - outdoor areas on deck 8 attached to restaurants. On our early May Alaskan cruise, this area wasn't used much because of the cold windy weather, but it would be great on a Caribbean cruise. The shower in the bathroom of the inside stateroom was well planned and spacious, but you had to run the water for quite a while before any hot water came out. The water slides were fun. One was almost terrifying, but still fun. They didn't have a lot of annoying announcements over the public address system. The Jersey Boys show in the theater was very good, but beware there was a lot of profanity in the show as they were striving for "reality". There were 3 comedians; 2 were very funny; one wasn't so funny. 2 out of 3 ain't bad! The Cons; "The Atrium" - this was the main gathering place on deck 6 for games, dancing classes, trivia games, and bands that also play in the bars. It was usually pretty frantic and loud in this area and the square shaped chairs that were in that area looked cool but were very uncomfortable. Also there wasn't food available close by except by going up 1 deck to 'The Local". Our inside cabin was very small. The only place to sit comfortably was on the bed. The safe was in the clothes closet and hard to get to if you had clothes hanging up. The mattress was very hard - they put an eggcrate mattress pad on to make it softer.. The food in the main dining rooms wasn't consistently good. I enjoyed salmon on 3 different nights, but my wife was disappointed in the chicken meals. They also didn't usually offer the "special' meals in the main dining rooms on the same night that they were being served in the buffet or The Local. We were disappointed in the lunch meals in the main dining rooms and usually ate lunch in The Local or the buffet. The service in the dining rooms was excellent. Some desserts were inconsistent. Some were very good; some not so good, The Havana show in the theater was only average. We left early. Read Less
Sail Date May 2019
We chose this cruise because of what people told about the Alaskan cruise. We chose Norwegian due to a good price. The Bliss was great and the crew nice and helpful, Our cabin was kept clean and my wife liked the towels made into animals ... Read More
We chose this cruise because of what people told about the Alaskan cruise. We chose Norwegian due to a good price. The Bliss was great and the crew nice and helpful, Our cabin was kept clean and my wife liked the towels made into animals setting on the bed. The food was really good. A lot of good music. We liked the ports and the excursions we took. First cruise in which I had to wear a coat. We did not travel with children.We arrived in Seattle Saturday morning and went to the Pike street market and to the big Ferris whee. Our wife's did some shopping and we ate at nice restaurants.Getting on and off the ship was no problem. We would consider going again but our next cruise will be in a warmer climate. And we will consider Norwegian cruise line again as we liked the Bliss and crew. The bartenders were great and fun to talk to. Read Less
Sail Date May 2019
This was our 1st cruise ever. We got so spoiled the staff was above and beyond with there service. Everyone was friendly and the drinks just keep flowing. The ship was amazing like a city of it's own. The specialty restaurants seemed ... Read More
This was our 1st cruise ever. We got so spoiled the staff was above and beyond with there service. Everyone was friendly and the drinks just keep flowing. The ship was amazing like a city of it's own. The specialty restaurants seemed to cater to our very need and the steak place Cagney's was over the top the best steak filet minion i have had in years. The wine selection was over the top and no room for desert with all the food you get. My Family and I loved the s free shows (book early) as they fill up fast. The Disco and comedy shows were off the chain as we laughed and danced the night away. I extremely liked the Humidor lounge to smoke my cigars in and the selection of cigars was outstanding. Need to work on air flow to remove the smoke gets a little smokey with 4 or more people smoking cigars. The port was easy to find and boarding went smoothly. Disembarkation took some time but overall it was good. Norwegian Cruise Line has spoiled us and we will be cruising with them again in the near future. Read Less
Sail Date May 2019
Me and my fiancé always wanted to do this trip and now i will recommend friends.I do believe some adjustments could be made to give passengers a little more time on shore. Our dining experience was nice, well coordinated. Heard a few ... Read More
Me and my fiancé always wanted to do this trip and now i will recommend friends.I do believe some adjustments could be made to give passengers a little more time on shore. Our dining experience was nice, well coordinated. Heard a few complaints from fellow passengers about the limited space for cigaret smokers to go. The entertainment was a real treat and we enjoyed them very much. We were a little disappointed when our Helicopter ride and dog sledding was canceled. I would like to give a SPECIAL thank you to Elliot Cerrero and Ricky Gomes of the Matings Whiskey bar for the excellent service! Another big thanks to Donell Malaboza, Salvator for the excellent service during our trip, and last but not least SILAS. You couldn't have picked a better Rep for your company! These gentlemen made this one of my most memorable trips to date and because of this I will be cruising with NCL again! Read Less
Sail Date May 2019
My sister's family and I wanted to plan a trip with our parents who live in another state. Alaska has been a destination we have all wanted to visit. A cruise was the perfect answer for our family of 8. The boarding process was ... Read More
My sister's family and I wanted to plan a trip with our parents who live in another state. Alaska has been a destination we have all wanted to visit. A cruise was the perfect answer for our family of 8. The boarding process was awful in Seattle. While checking us in, the attendant had confused me and my mother's name which caused multiple trips to Guest Services to have corrected over the course of cruise. This ship is large and we requested to have at least rooms on same floor, however they were not able to accommodate us. The food at the buffet and the restaurants was not enjoyable at all. Bland tasting at best. The entertainment was poor. The Jersey Boys was excellent as well as the Shopping presentation other than that, there was not much else for entertainment unless you count the Casino. The comedy club was filled to capacity for every show and you would wait in line to then be told they reached their capacity limit. So, we never got to see any of the Comedians. The port stops for Juneau and Skagway were great in length and allowed us to experience some great excursions. With that said, our stop at Victoria, B.C was poor. We were allowed to start leaving ship at 8:30 pm but that took an hour to disembark. Nothing was open Victoria. We could not book any excursions due to it being night and having to return to ship by 11:30 ( we were only docked there 3 hours ). I feel this was a waste of time as we were not able to enjoy any part of Victoria which was a stop we were all excited for. Overall, my experience was poor and my family is in agreement. I would not recommend Norwegian Bliss to anyone. Read Less
Sail Date May 2019
The NCL Bliss is an elegant ship, cabin 15276 was roomy and stylish. The dining venues were all great, I enjoyed the Cagney steak house, La Bistro and the Haven's restaurants. All the other restaurants were good too, but those were my ... Read More
The NCL Bliss is an elegant ship, cabin 15276 was roomy and stylish. The dining venues were all great, I enjoyed the Cagney steak house, La Bistro and the Haven's restaurants. All the other restaurants were good too, but those were my favorites. The Jersey Boys were great and had lots of fun playing bingo. This ship something for everyone to enjoy. The services were extraordinary from the stewards, the servers and the butlers. One thing I truly liked was that in any dining area including lounges, they had sinks with water to wash your hands. They also had people standing by the larger buffet areas to provide you with hand sanitizer, if you choose not to was your hands properly. I was truly surprised how they were hygiene forward this ship was from embarkment. The ports were good, the only disappointment was Victoria, we arrived to late to the ship, since most shops were closed and you only had a hour of daylight to see the sites. I would definitely travel with NCL again. Read Less
Sail Date May 2019
Wanted to take my husband on his first cruise and let him see Seattle and Alaska. Chose to go early in the season to beat crowds and save money. We were not specifically looking to take the Bliss, but we loved this ship. It is a beautiful ... Read More
Wanted to take my husband on his first cruise and let him see Seattle and Alaska. Chose to go early in the season to beat crowds and save money. We were not specifically looking to take the Bliss, but we loved this ship. It is a beautiful ship with great facilities in pristine condition. Service on the ship was consistently good, from steward to wait staff and everyone else. We appreciated the great service we received. Entertainment was also very good. We saw Britain’s Finest (Beatles cover band) twice because they were so good. They even look like the Beatles. The first couple of nights, they played early hits, and then played later songs a couple of times. They alternate between the Theater and the Cavern Club bar. Reservations are not accepted for any of the shows. We also saw Havana. The costumes, singing and dancing were good but the story was hard to follow. I don’t recommend it. Jersey Boys, on the other hand, was excellent. It is in the Theater, is offered several times during the cruise, and reservations are recommended. You can reserve online prior to the cruise, which is what we did. We also had fun in the casino playing slots. On the first day of the cruise, a guy next to us won $10,000! We probably came out a little bit ahead overall. Nice facility. We also tried Bingo a few times and it was entertaining but we didn’t win anything. Food was amazing! Our steak dinner at Cagney’s was our favorite but we also had great meals at Savor, Taste, Manhattan and The Local. Nice snack food was available on the observation deck. Buffet had a nice selection but there were glitches like cold food, no ice, etc. Embarking and disembarking were smooth. Cabins were ready when we boarded, which was nice. We walked off the ship with our own luggage. Long lines but we were still off the ship by 7:20. We enjoyed our mini-suite cabin, which made great use of space and of course provided a balcony for great views of the scenery. Last but not least, we loved our stops, which included Juneau, Skagway, Ketchikan and Victoria. In Juneau we went to the Mendenhall Glacier, which was beautiful, with nice hikes and an interesting visitor center with gift shop. It was rainy and a bit chilly so we went directly back to the ship afterwards, though we could have been dropped off downtown and taken a shuttle back. In Skagway, we booked a half-day tour to the Yukon through Frontier Excursions, which was excellent. Beautiful scenery and a funny and informative guide. Loved it. While we were told to meet near the pier, we found out we could be picked up downtown, so we walked into town and did a little shopping first...then took the tour and then got dropped off at the pier, though others opted to be dropped off downtown, which is only about a 10 minute walk from the pier. In Ketchikan, we did the Great Alaskan Lumberjack Show and had a blast. The show is funny and engaging. We had time before the show to do some walking around and shopping. The show itself is about a 5 minute walk from the pier and lasts about an hour. Definitely recommend. We didn’t get to Victoria until night time the evening before our return to Seattle. We had booked a city tour but backed out since we knew we would have an early start the next day. We just walked off the ship. There’s not much right there except for two gift shops, so we just checked those out and then returned to the ship. We were told the walk into town would have been about 20 minutes, FYI, but there is a taxi stand in addition to tour offers. I should also mention we stayed in Seattle for two days prior to departure and really enjoyed it. Highlights included the Space Needle, Pike Place Market (with lunch one day at Lowell’s and another day at the Athenian), and a city tour through Tours Northwest. Read Less
Sail Date May 2019
This review is based on the ship only. The ports in Alaska were all amazing! The good: Room and room steward were great. I was amazed at how large the family oceanfront room was. Room was always very clean. The games they play in the ... Read More
This review is based on the ship only. The ports in Alaska were all amazing! The good: Room and room steward were great. I was amazed at how large the family oceanfront room was. Room was always very clean. The games they play in the atrium were all very funny. Orlando (comedian) very funny and clean show. Our favorite restaurants were Q and the local. All of the Alaska ports were beautiful. Observation deck was nice except people hog the windows to sleep all day. Embarkation and disembarkation were both very easy for us but we were there early to board and used the port valet service to disembark first. The bad: Everything is all about money. Go carts $15 extra and I was kicked off after 3 laps for accidently bumping the wall. No warning-just kicked off. $5 for a can of soda. $25 for a 8x10 photo. The photographers do not allow you to take pictures with the characters with your own camera. Both RCL and Disney not only allowed this but would take them for you. The entertainment was really really lacking on this boat!! Several of the groups/bands were terrible and I have heard better in a kids talent show. Food at the Italian restaurant was a big letdown although the staff was great. Not much to do when you are at sea. We tried to get passes to the spa but they were never offered. Elevators were always full and slow. Several staff members in the shopping area were just rude. Read Less
Sail Date May 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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