63 Norwegian Bliss Cruise Reviews

My cruise (which I gave as a gift to two members of my family) began with my VIP suite being flooded (which is no ones fault) - we were moved over 6 hours later to another suite that was not cleaned (toilet still had someone else's ... Read More
My cruise (which I gave as a gift to two members of my family) began with my VIP suite being flooded (which is no ones fault) - we were moved over 6 hours later to another suite that was not cleaned (toilet still had someone else's bm left in it). Our package included a butler - which we never met or sawtthe entire week. We moved our own luggage to the new room, unpacked our luggage. We were seated late for scheduled dinner which caused us to miss a show in which we had tickets. This was just the first day - it did not get better. The only fun portion of this trip was the train ride in Alaska. I was embarrassed and highly disappointed, I wanted to give my family a present that wouldn't forget. I guess I sure did. This is my 22nd cruise and my last. This was their first cruise and their last. $25,000 disappointment. Read Less
Sail Date August 2018
First time with NCL, but cruised dozens of times with others. The food was terrible....everywhere! We tried the Garden Buffet several times. The food was barely warm to cool. I guess this forced us to the specialty restaurants, which ... Read More
First time with NCL, but cruised dozens of times with others. The food was terrible....everywhere! We tried the Garden Buffet several times. The food was barely warm to cool. I guess this forced us to the specialty restaurants, which were also disappointing. Considering we were on an Alaskan cruise, it was next to impossible to find fresh, hot seafood! I was told, “If you want fresh salmon, good luck.” The one entree I had was SO over cooked and dry...ughhh. The crowds, the kids running around unsupervised and the overall feeling of just being another buck to pay for this new ship was overwhelming. With the Ultimate Beverage Package, you can’t get even a small bottle of Perrier or Pelligrino, but you can have up to $15 of liquor!! The casino was NOT paying out to anyone! Spent over $6k!! We will never endure this misery again to be treated like cattle. Read Less
Sail Date August 2018
Embarkation went well. No lines. Blue angels were actually putting on a show in Seattle. Cabin with balcony was nice. Brand new ship was the appeal for booking our first Norwegian Cruise. First meal was lunch buffet which was good- ... Read More
Embarkation went well. No lines. Blue angels were actually putting on a show in Seattle. Cabin with balcony was nice. Brand new ship was the appeal for booking our first Norwegian Cruise. First meal was lunch buffet which was good- especially Indian food. Dinner was average at main dining room, but service was horrible. Wait staff seemed to hate their job. Woke up & went to buffet breakfast- food looked terrific- make your own omelette especially, but an everyday occurrence that was unbelievable- we waited 10 to 15 minutes for a table. Obviously our food was cold by the time we sat down. That occurred every day. Even overflow seating by the pool was occupied. A brand new ship should have the passenger flow figured out. We tried all the specialty restaurants- food was okay, but again service not acceptable. Food would be brought to the table & server even at the steakhouse would yell “who has the fish”. Another surprise was full a la carte pricing on specialty restaurants versus a price per person. Another nickel & dime from NCL. Both our excursions were cancelled due to weather but not notified til off the ship. Never NCL again. Much better experience with Royal Caribbean & Celebrity! Read Less
Sail Date August 2018
So here I am, an experienced cruiser, and I loved every cruise I’ve ever been on (about 15-18) and I usually go on royal, carnival and princess. All spectacular. I went on the Norwegian bliss and I am absolutely appalled and so ... Read More
So here I am, an experienced cruiser, and I loved every cruise I’ve ever been on (about 15-18) and I usually go on royal, carnival and princess. All spectacular. I went on the Norwegian bliss and I am absolutely appalled and so absolutely furious at everything about this cruise. And I plan to post this everywhere I can in hopes people will see it so changes are made because everyone was so disappointed and kind of blown away at the lack of respect, preparedness, understanding and professionalism on this boat. I wanna tell everyone about my time on the Norwegian bliss leaving from Seattle going to 4 stops in Alaska and last one in Canada. I’m sorry if this is all over but I started in my notepad on day 1 with one bullet and made it to 10 by the last day and just chatting with other passengers seeing their agreeing with me on everything. So here it goes we had a party of 45 of us, with the group coordinated being someone that worked for Norwegian. She was a true monster, I will not say names but she bullied us and hung up on us constantly when she didn’t like a question we had and it was too much work for her, constantly asking if we could just find the e-mail rather than her open her computer up because it’s ‘too much’.. she would huff and puff on the phone.. gives no insight as to where we can get things done just would hang up the phone... we were all scared to say something because we were afraid she would sabotage our trip (yeah that bad) First day on, Was told as bartender was making my drink while I was tapping my card to music while bobbing my head, singing that tapping my card irritates him and that I will be *motions ‘your out’ signal* even tho I get it is irritating , I’m a bartender as well but who says that!!! I would NEVER tap my card in that kinda way but if someone does tell them nicely... anyway, that was the first hour on the boat. We got the drinking package, most bars we went to (the atrium, one on pool deck just to name a few) no one smiled or talked to us while getting drinks just pointed at us to get our order and really only talked to each other for the first day or two. After that they got very nice, I guess a lot of people complained because a lot of people were talking about rude service on the smoking deck... Now to smokers. SMOKERS HAVE NO RIGHTS. Was the motto of all the smokers the whole boat, not just my group. they only have two smoking sections... and one is a cigar lounge indoors with minimal ventilation so the room is hot boxed with cigarette smoke and it’s really not fair to anyone ,cigar smokers or cigarette smokers... the other deck is 17 which is a really nice adult outdoor lounge type thing first day was closed for a reserved event.. a wedding perhaps or a birthday but it was closed to everyone on the ship so everyone had to cram in this 10 chair cigar lounge as they never made the promised “announcement” over the speaker where the temporary smoking section would be. Also little pieces of black soot was flying from the smoke stacks and staining everyone’s white clothes on deck 17 .. people complained and they closed it down during dAy 4 or so to have it cleaned and they redirected us to deck 19 that time. There was not a time when the guest service deck was wrapped around the lounge, At the end of the trip, you had to go get your own luggage tags at desk because of the minimal time our room was made up. On the ship there are lights on your door with switches to indicate what you would like them to do with your room. They say ‘make up room, do not disturb’ and ‘at home’. In order to keep your lights on, you must insert card into a slot... automatically the ‘at home’ light will come on so they know not to make up your room. You also can not charge your electronics whenever, unless your seapass card is inserted in the slot so you may not charge electronics while you’re not in room because you need your seapass around the boat. You can’t keep lights on while you are not in the cabin which is fine, who cares. We were rarely ever in our room the whole time.. just to sleep and then come and go and being in 15 or so cruises we know they clean your room once if not twice a day, they cleaned our room 3 times the whole time(even with ‘makeup room’ sign indicated)... all 3 times leaving dirty cups, plates, old bottles in the room. Keeping trash on dresser just organizing it. Threw my stuffed animal and neck pillow in my dirty laundry pile on the floor. Now onto the elevators.... there are 12 on this whole boat. Front and back and none in the middle. Like I said, as an experienced cruiser, you know everyone uses the elevators. The stairs were completely crowded. By day 2-3 everyone completely gave up on trying to use to completely crowded elevators. Took 20 min to get an elevator and when you got one it was completely full. My elderly grandparents couldn’t walk up and down the stairs and were forced to because of the unbelievably long wait for elevators. So on the ship you need a reservation for everything, absolutely everything... silent disco, comedy club, broadway shows, laser tag, go carts, fine dining restaurants... everything was “booked up” the go karts had zero availability and there was never anyone on them ... same with shows. And out of every cruise this was the most expensive we paid for And they still nickel and dime you.. $8 for go karts $ for laser tag $ for some shows $ For painting. Seems as people made reservations then didn’t show so a lot of people didn’t get to do much. Luckily we walked past silent disco and just said screw it and walked in.. they let us in even though everyone said it was ‘booked but we can wait in standby’ the silent disco was trash. Fast songs were slowed down and slowed songs were sped up so everyone was dancin the same tempo.. which takes the fun out of silent disco. Also they stopped and made every dance to Macarena, Cupid shuffle, just overplayed dance music and you could not change the station. Let me start this paragraph positive, THE FOOD IS EXCELLENT!!! And there was that... one night while sitting in the manhattan, we got appetizers then took a couple bites of our apps and soups and ran up to go look at a glacier we were pAssing, we came back several minutes later to our food all gone, barely eaten. She brought us our food again but Was constantly taking unfinished drinks and rushing us onto our next order. There was no sAil away parties but that’s just a minuscule complaint aside to all the others... this cruise was dreadful, the vibe was absolutely terrible solely caused by the staff then traveled over to passengers. It had potential to be great (aside from the elevators) the rude wait staff, omelet makers in the morning, bartenders, security guard was just sad. I forgot my card at the bar and instead of a “you forgot your card” I got a “oh so you want to leave your card here... or you gonna take it???” Called out to me rudely as I walked away. Family was in the hot tub and I sat on a little soap box looking thing off the side of the hot tub to talk to them and there was no sign that said don’t sit and it wasn’t dangerous to sit there, looked like you can hang towels off it .. I’m not sure what it was used for exactly just a wooden box and I sat on it and instead of asking me to get off I got “you really think it’s a good idea to sit there? You think that’s safe.. they tell me when your not safe *points at camera* so get off” everyone of us just looked around at each other like what the hell just happened???? Sorry if this lacks punctuation but if I didn’t write it asap I would’ve never done it. Read Less
Sail Date July 2018
The Norwegian Bliss-less I should have known that this experience was going to be atrocious when the booking and check in process was so terrible. Our two kids are 12 and 15 and very shy. One of my concerns was them being allowed to be ... Read More
The Norwegian Bliss-less I should have known that this experience was going to be atrocious when the booking and check in process was so terrible. Our two kids are 12 and 15 and very shy. One of my concerns was them being allowed to be in the same club (our prior experience with Disney allowed them to be). One of the Norwegian reps assured me they would be able to be in the same club so I went ahead with the booking. Onboard we found out that they are NOT allowed to be in the same club. Another reason we wanted the kids to be together was that the NCL app does not allow anyone less than 14 to use it so the 12 year old couldn’t communicate with us if she needed but could contact us if she was with her brother. The club manager assured me she would be able to call our app anytime she wanted. She went once and asked a counselor to let her call us but the counselor WOULDN’T let her. Instead, the counselor called the kids' room asking us to pick her up instead of reaching us with the app we PAID EXTRA for (see below). We got her an hour later and she wouldn’t go back. We had to pay almost $10 each phone to communicate onboard and the app worked 3/5 times. Either the notification wasn’t going through (even though the notification was turned on) or you could see you got a message but when you opened it up to see the message there was no message. The internet options were vague and my husband purchased a 50 minute usage thinking it was for 50 minutes total but didn’t realize it was a continuous 50 minutes so he used it up in the shower (and this was $100!). There were too many people onboard. We couldn’t see a show, sit to eat dinner or enjoy any of the things on board because they were all booked up. WE ATE IN OUR ROOM FOR BREAKFAST almost every day. People were reserving rows of seats in the observation lounge and in the theatre and were not told by staff it was not allowed. Also in this regard, people were smoking in the Cavern Club but the waiter serving them drinks didn’t kick them out! We were able to get a seat at Savor one evening but it took 2 hours to eat. I accidentally spilled my water and informed the waiter but he turned away and ignored me and went ahead to serve two tables. The assistant plopped down two napkins 20 minutes later and we had to clean it up ourselves. It took 40 minutes to get the kids sodas after asking 3 different people. And we were asked by three separate people if the $2.50 upcharge was ok for the wine we chose. We barely saw the actual waiter. Being busy on the ship is no excuse – you know how many people are on there and need to staff it appropriately. The next day someone sent chocolate covered strawberries to our kids' room (12 and 15 as above) with a creepy message from a male asking if they received the strawberries without mention of what they were for. I had to wait 15 minutes in guest relations line (because there was always a line) to make sure some creep wasn’t trying anything funny with our kids and found out it was an apology about the dinner. Seriously? We tried il Bistro with not much success. The waitress had no idea what a sommelier was when I asked her to speak to about someone about pairing wine with the escargot. The bartender came and bluntly just asked what I wanted to drink. The scallops were inedible – like rubber. Note that this restaurant was not complimentary and we had to pay extra. We left our bag at the Whiskey bar one evening so we checked with guest services to see if anyone turned it in. They said no. I asked the next day just in case and it had been there the ENTIRE time but the first person didn’t even look. Overall, this was the worse experience of my life, put a ton of stress on our family, and ruined our entire summer. As a follow-up, the only way to leave a complaint is an online process. I did this and received an email apologizing and was offered a free "welcome aboard" package on our next trip, which is a joke because I will NEVER sail with Norwegian again. I called Guest relations trying to speak with someone about the response and was on hold for 20 minutes just to get transferred to a voicemail. Please share and stay away from Norwegian. Read Less
Sail Date July 2018
I chose this line and ship since I thought it is first class. I was so very wrong with that. The cruise and excursions that we chose were great, but the ship was full of children everywhere (don't get me wrong I love children I am ... Read More
I chose this line and ship since I thought it is first class. I was so very wrong with that. The cruise and excursions that we chose were great, but the ship was full of children everywhere (don't get me wrong I love children I am one of ten, I have 5 children and 9 grandchildren) but to go on a expensive cruise and not have any peace or anywhere to sit and read a book that is insane. The hot tubs were full of children from morning to night never used one. The observation deck impossible to get a chair since parents slept and children took over bare feet on couches and food everywhere. The ship was a playground and babysitter for the children. The food was very disappointing the same stuff everyday at the buffet except for the carved meat. The main dining room was nice but again overpacked and very loud the food was ok and excellent. I just feel we paid top dollar we should have top dollar food and service. The staff were very unfriendly didn't feel welcomed at all with an exception of 2 or 3 people. The enterntainment was not enough and very poor. Never eveen saw Jersey Boys sold out!! Really?? The room was very nice and so was our service. I surprised my husband for his 60th since he never went on a cruise, but unfortunately it was a disaster we will never recomend or go on the Norwegian again. There was no room at the bars nor did you have servers walking around. In the casino NO ONE came to ask you if you want a drink unless you looked for them and mostly had to go to the bar yourself HORRIBLE!!! I don't smoke but they have a designated smoking section on the back of the ship that is probably a 10 by 10 section like a kennel for dogs really didn't the smokers pay more then the kids??? Such a shame that Norwegian didn't live up to their name. Read Less
Sail Date July 2018
Great ship, new and beautiful Now the bad news Unlimited drinks,not so much No water or OJ included,reallllllly Bought specialty restaurant pkg but were sold out every night and they were still selling them in the ship.Pretty ... Read More
Great ship, new and beautiful Now the bad news Unlimited drinks,not so much No water or OJ included,reallllllly Bought specialty restaurant pkg but were sold out every night and they were still selling them in the ship.Pretty sure that is theft. Asked for a refund and they looked at me like I was a third grader All shows were sold out so never got to see one. All of this was within in 30 mins of getting on the ship at 11am Our rear facing balcony was unusable as it was covered in diesel crap every morning.So much for a nice breakfast on the Balcony.Reallllllllllly NCl The one highlight was we met three wonderful crew. Orest in the Observation lounge was a delight.Since we ate in Savor every night we were Blessed to meet Jose’ as our server and asked for him every meal.NCL should have him train others.And not least was Rowena in the Mixx bar between Savor and Taste was very nice and always had a smile no matter how busy she was. We have benn very fortunate to cruise more the 30 times and this was mostly very sad. Come on NCL I know you can do better. Larry F Read Less
Sail Date June 2018
This is the second NCL we have done. Last year we did the Epic and it was really fabulous! We did Haven both times and the difference was huge. The Bliss has an indoor pool in haven but it was still very cold and kids could stay in it for ... Read More
This is the second NCL we have done. Last year we did the Epic and it was really fabulous! We did Haven both times and the difference was huge. The Bliss has an indoor pool in haven but it was still very cold and kids could stay in it for 5 minutes before jumping into the hot tub that had 15 other kids in it. Only one hot tub kids could use. In rainy windy times we would sneak up to the deck 16 years or older and let them use the hot tub as their own private pool. However last day at sea the closed all the hot tubs for maintenance? We complained and said why close them on a day at sea? Day 1 all restaurants, race track and laser tag booked. We complained and overheard them say an extra 1,000 people on board and they sold too many dining packages for incentives. Kids in boat were crying because some did not get a chance to race or laser tag. It was often closed because of weather anyways. We were able through haven to secure 1 race track per person and 1 laser tag. Haven amenities same dessert in observation lounge never changed once, who wants dessert at 3:00 with cocktails? Went to 15th floor to get food. Haven staff was ok, we tip at end of cruise, cocktail servers seemed only driven by tips to help you. Upcharged for a drinks in haven, same drinks we could get at maltings whiskey bar on beverage package. Haven restaurant was a joke- better food anywhere else in ship. Epic was much better- same menu too! The port times are rediciouus never enough time off the boat I have seen other cruise port times and much better. Bliss seems to have gotten the worst port spots as well. No expedited on board off board for haven guests. I think they did once in Victoria. Juneau it took 30mins in line to get back on ship. Security man closed the line and started to take pictures of the line saying it was a joke. Manhattan had the best staff! Faster service and best food. You should have those people in the Haven. The buffet was the same food over and over. Splash academy was ok- we used it once. My kids got to ride the slide on last day before Victoria when the weather was ok. This ship is not designed for Alaska weather and outdoor activity. The walk out boardwalk was rarely used as it was too cold. Epic in Europe was half the price and twice the fun. Bliss has some kinks to work out. All in all I would not recommend this cruise. Read Less
Sail Date June 2018
I chose this ship because I sailed on the Pearl and Jewel. They were pretty nice ships and had a lot of great activities to do. Unfortunately, the Bliss is too big. 4,000+ people with about 1500 staff. All the shows were booked before ... Read More
I chose this ship because I sailed on the Pearl and Jewel. They were pretty nice ships and had a lot of great activities to do. Unfortunately, the Bliss is too big. 4,000+ people with about 1500 staff. All the shows were booked before I got on the ship, nearly all the specialty dining was booked before we got on the ship, the elevators were constantly packed, the buffet constantly packed, the staff were overworked, over exhausted and probably underpaid.... They charge for EVERYTHING!! It didn't matter if you had the dining package....Ocean Blue added an additional $18 per person to eat there and the food was raw!! Disgusting. I truly had the worst experience every on this ship. Shore excursions were amazing of course because Alaska is amazing, but choose another ship to enjoy this Alaskan adventure unless you like crowds and lots of pushy people making their way to all parts of the ship. Oh, and if you decide to try out the fitness room just to kind of get a little exercise, be prepared to be belittled while you are there by the fitness guru who knows it all. Read Less
Sail Date June 2018
We took our family of 6 on this cruise, 4 kids ages 11- 16, my husband and I have been on 9 other cruises and have loved all of them. However, this cruise was not so great! Alaska is wonderful, we loved every minute of the views and the ... Read More
We took our family of 6 on this cruise, 4 kids ages 11- 16, my husband and I have been on 9 other cruises and have loved all of them. However, this cruise was not so great! Alaska is wonderful, we loved every minute of the views and the ports of call, but just skip going on this ship, we were never able to do the laser tag, go carts, shows, or sit in the observation deck due to to many people and not enough seats. We were not even able to upgrade any of our meals on board because all of the restaurants were full for the week.We paid for 2 balcony rooms, they were honestly the smallest balcony rooms we have ever had, even Carnival's were bigger. The food is all the same, nothing special at all and we were so sick of it by the end of the cruise, and the wait staff was very unprepared and just plan old didn't care! Oh , and that great water slide that they show, only one of my kids got to use it, it was hardly Ever open, we have no idea why, it just wasn't! I will never cruise NCL again! Read Less
Sail Date June 2018
Chose the Bliss to Alaska as our first cruise to celebrate 2 birthdays in the family. Their much touted go-kart was a huge attraction. My wife had called Norwegian ahead of time (before boarding) informing them of this special occasion ... Read More
Chose the Bliss to Alaska as our first cruise to celebrate 2 birthdays in the family. Their much touted go-kart was a huge attraction. My wife had called Norwegian ahead of time (before boarding) informing them of this special occasion and they had mentioned they would have a surprise in the room when we enter. Of course--nothing when we boarded. Go-Karting and Laser Tag--there's an additional fee for those. On top of the $6.5K we already paid. Also, when we went to Go-Kart, we were told that although we had paid and made a reservation, there weren't any 2 seaters that they could give my daughter and I and we would need to pay for 2 hours. Did I mention it was very windy and 40 degrees outside while we waited in line for 30 minutes to be told this? This was on Day 1. Oh, did I mention, they don't have indoor pools? So my 7 year old couldn't swim as it's 40 degrees outside on their outdoor pools. When my wife went to guest services to remind them about her call on trying to make the trip special for us, guest services was rude and then gave a certificate for a cake at one of the restaurants. Finally--as soon as we had boarded, we requested to change one of our included packages (from the on shore excursion credit to special dining). The response? Sorry--can't change after you board. That's our policy. Not accommodating at all. If this was my experience on day 1 then I'm never going to cruise NCL again. EVER. You would expect they would at least try but it seems as if corporate policy trumps everything else. You would expect they could change the on shore excursion to the dining credit. Their response was, "if we do it for you, we would need to do it for the others." Really? Great way to make me feel special. Read Less
Sail Date June 2018
We chose this cruise as it was going to Columbia, Costa Rica and Guatemala and Mexico. We spent the longest time to pick a cabin with a bath tub in a quiet area. From the moment we boarded the ship in Miami we knew we had made a big ... Read More
We chose this cruise as it was going to Columbia, Costa Rica and Guatemala and Mexico. We spent the longest time to pick a cabin with a bath tub in a quiet area. From the moment we boarded the ship in Miami we knew we had made a big mistake. The cabin (so called mini suite) we had chosen and paid extra for a bath tub in fact had no tub. Also the cabin was so small compared to other mini suites we have traveled in. When we pointed this out we were told 'we got what we paid for'. We were so angry they finally changed our cabin for one with a bath. We were told it could be a little noisy so we should check it first. We went with a member of the crew. The cabin had a little noise but not bad and we asked is that as bad as it gets. 'Yes' was the reply. All went well to about 9.30pm when the whole cabin began to throb and we could not hear the TV. So again we complained. The next day we were moved to another cabin with noise but not as bad. The Bliss is a new vessel and one would think in this day and age sound proof cabins would be the norm. If we were going to another US port we would have got off. The food was disappointing even in the specialty restaurants. We had hoped the high light of the trip would have been to Tikal in Guatemala and we had booked the tour before leaving home as it was on a charter flight and when the flight was full that was it. This was the most expensive tour they had but reading the itinerary we thought it would be worth it. When we reached the site the itinerary stated a 3 mile walk in the rain forest to get to the main square of the Maya Ruins. During this walk we expected to get a feel of the Maya city. The walk did not happen and we only had an hour at the site before we were told to get back in the van. We paid well over $1000 each just to spend an hour at the most touristy part of the site and were robbed of the ambiance and surrounds of the main area. We were told there was no time for anything else but yet they still advertise this tour with the walk, knowing full well that it will not happen. The ship is too big, carrying over 4000 passengers. The queues that formed at peak times were difficult to bear. Those that needed the lifts had to wait for ages as when they stopped they were usually full. Some of the activities were very crude to say the least, especially in this time of the 'Me too' movement. We have a video that could cause a lot of trouble for the ship if we attached it to this review. Most of the crew were great. In summary, unless you are a die hard cruiser that likes to eat, drink and laze around we do not recommend it. Read Less
Sail Date May 2018
Nice ship, very different layout, not sure if I really like it. What I really do not like is the size of the suites they are super small. Bathroom have as well been reduced in size completely. I should mentioned we paid for a mini ... Read More
Nice ship, very different layout, not sure if I really like it. What I really do not like is the size of the suites they are super small. Bathroom have as well been reduced in size completely. I should mentioned we paid for a mini suite and boy this could not be minier. Closet space in the suite is increadably small it is so small that I cannot fit my cloth in it an I’m a man who travels very light, my wife is going crazy. We are forced to leave much of our clothes i the luggage. This in our 20 years of crusing has never happened. Very little counter space, almost none. Storage is very limited in the suites. Also they cut big time the morning room service, only coffee and very few items are included real breakfast has an additional fee now. Crew does not seem very happy, they all say good morning and so on just because they are told to do so, however, I see very long unhappy faces. Dinning expect to be in dinning room, the Manhattan, at least 2 hours, service very slow. All dinning areas are very crowded, it seems to me that there is not enough area to accommodate all the guess they put on this ship. I will never go on this ship again. Very very disappointed. I do not recommend this ship at all. Read Less
Sail Date May 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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