1,029 Norwegian Bliss Cruise Reviews

We went to Alaska on the Bliss. It was absolutely amazing. Everything was well organized and thought out. There were plenty of activities on board for the at-sea days. Our balcony room was perfect, and we enjoyed the views each day. ... Read More
We went to Alaska on the Bliss. It was absolutely amazing. Everything was well organized and thought out. There were plenty of activities on board for the at-sea days. Our balcony room was perfect, and we enjoyed the views each day. Well worth the price when traveling in Alaska. We saw whales and eagles from the balcony. We did a shore excursion booked through the ship at each port. We enjoyed them all and only wish we had had more time in each place. Our grown sons loved the casino. The restaurants were great especially La Cucina, and the service and friendliness of the staff was exceptional. We absolutely loved The Garden Cafe and having breakfast there each morning. It was perfect, quick, and delicious. We loved the comedy show, Havana and Jersey Boys, and the game shows. What made the trip extra special was the staff. We enjoyed seeing Aleena each morning, Jeffery our cabin steward was attentive and a master at his job, and Silas the cruise director. All of them made us feel special and pampered. Suggestions - make reservations early; everything fills up quickly. We would highly recommend this trip and ship. We will sail with Norwegian again. Read Less
Sail Date June 2018
We traveled on the inaugural voyage for the Norwegian Bliss to Alaska the first week in June. This was our first cruise, and we went with my 82-year-old mother, my brother and his wife and their 2 teenaged kids. After the initial booking, ... Read More
We traveled on the inaugural voyage for the Norwegian Bliss to Alaska the first week in June. This was our first cruise, and we went with my 82-year-old mother, my brother and his wife and their 2 teenaged kids. After the initial booking, which went fine, we found that every step of the process and the cruise itself was frustrating and disappointing. Some key problems: - We got dozens of marketing emails from NCL, but NO email letting us know that excursions were available for purchase. I just had to guess - The excursion booking site was slow, crashed often, and was difficult to use - There was supposed to be a way to book activities and dinners on your TV or on screens around the ship, but I was never able to get any of them to work. I called to get dinner reservations one night, was put on hold for such a long time that I finally hung up and went to the restaurant in person. Same for the fitness center, tried to set up times for classes, there was often no one to help in the gym and no way to book electronically - There was no air conditioning in the fitness center on-board - The staff was poorly informed and communication was often terrible. The woman at Guest Services was incredibly surly. The internet team didn't know anything about the NCL site. We often got one piece of information from one person, then different information from someone else - The comms on board was terrible. The internet was slow and crashed often. There was an NCL site that got pushed to us, but it was useless - The observation deck and Garden Cafe, the main buffet, was consistently over crowded, with people sleeping on sofas in the observation deck. The common areas in general seemed way to small for the number of guests on the ship Read Less
Sail Date June 2018
We wanted to take an Inaugural cruise on a brand new ship and go someplace new and different than past vacations. The ship itself was amazing in the way it maneuvers in and out of narrow channels and into the various ports. Much ... Read More
We wanted to take an Inaugural cruise on a brand new ship and go someplace new and different than past vacations. The ship itself was amazing in the way it maneuvers in and out of narrow channels and into the various ports. Much different and better than the old days when tugs had to bring in and port ships. Perhaps most impressive was the way this huge ship was able to spin around in the narrow channel so all aboard the vessel could get a clear view of the Sawyer Glacier. And the Master captain's handling of the ship throughout the ice flows was deliberate and impressive as well. The Beatle act in the recreated Liverpool Cavern club too was great, especially their final performance on the final day in the main theater. The shows like Jersey Boys and Havana were tops. Food excellent. Staff well prepared and kind. Although there were many signs posted about the need to wear shoes in places like the main observation lounge, there was no enforcement of the rule and many people removed shoes and socks and walked the rugs and sat on the floor in the front open spaces and made many people take notice of the unsanitary conditions they were creating. Read Less
Sail Date June 2018
We had a beautiful 15 day cruise through the Panama Canal. The ship is gorgeous, the food delicious, and the entertainment spectacular. Our cabin steward Komang, was very helpful and polite. We found the staff to be friendly and attentive. ... Read More
We had a beautiful 15 day cruise through the Panama Canal. The ship is gorgeous, the food delicious, and the entertainment spectacular. Our cabin steward Komang, was very helpful and polite. We found the staff to be friendly and attentive. We visited Cagney’s three times and each time both the food and service was outstanding. I visited the spa and had a very relaxing facial. There was a hypnotist on board that had everyone cracking up during her shows and informative during her seminars. We enjoyed both the anthropologists talks and the one given by the Captain and Chief engineer. Our excursion in Columbia was great. Our tour guide Victoria was a wealth of knowledge, teaching us about the fort and the culture in Columbia. Bravo! However, our excursion to Costa Rica was terrible. Our tour guide Jose for everyone along with the bus driver were over 10 minutes late getting to the bus after our first stop at the store. We had a few passengers on the tour that wanted to get back on the bus early so they could sit. Some had disabilities and needed to sit. There were no seats saved for them in the front so they had to walk to the back of the bus. The tour was Scenic Costa Rica, we saw a mango tree a Brahma bull, a cashew tree, a soccer field all from our bus. We were taken to a small park where we saw children dance and look for money. They were cute but by that time we were totally discussed with the tour. Stay away from that tour! Our other issue was the transfer we booked on board the ship. We had a wonderful porter that helped us find our bus. Our bus broke down about 3 miles from the port! We were going less than 5 miles an hour on the freeway with tractor trailers blowing their horns at us, passengers yelling to the driver to get off of the freeway, passengers calling the state police. It was crazy. The driver wasn’t giving us much info. Finally he said a new bus would be there in 10 minutes. My husband and other passengers got off of the bus to unload the luggage so we could get it back on the new bus quickly. The bus never came! After about 45 minutes we called an Uber so we didn’t miss our flight. People were calling cabs and worried about standing on the side of the road with their luggage and possibly missing their flights. Some elderly folks without cell phone. I told the cab driver to radio to have more cabs come. It was a very scary experience. We loved the Bliss and would go back on in a heartbeat! Read Less
Sail Date May 2018
The ship is beautiful. Our cabin on the 8th floor was very nice. If you drink, the drink package is well worth it. Our ultimate wi-fi internet package was a bust. We canceled after 3 days as we could not get on.Still waiting for a FULL ... Read More
The ship is beautiful. Our cabin on the 8th floor was very nice. If you drink, the drink package is well worth it. Our ultimate wi-fi internet package was a bust. We canceled after 3 days as we could not get on.Still waiting for a FULL refund. The staff was great on the whole with just a few exceptions whom I am sure will be weeded out. Favorite restaurant La Cucina - veal marsal was great as was the pasta. Also Los Lobos - great tableside guacamole. Order the filet mignon at Cagney's Steakhouse. Teppanyaki was fun and a good way to meet people. Q, Le Bistro and Ocean can be missed. Missed out on the shows. Heard Happy Hour Prohibition was great. Make reservations as soon as you are able. Some of our favorite staff (not sure who picked who- them or us) were: At the Whisky bar Jelica Mihajlovic and Razvan Correa We stopped to visit them each night. During the day at the Wave Bar Glen Gomes made sure we were well hydrated. In the Manhattan Room Wine Stewart Efren Abarico was our guy. During the great piano playing by Jim Badger In the District, Engelbert Gutierrez kept us happy. Talk about happy, Cabin Stewart Christian Paz (who was taking care of guests down the hall) made us smile each time we saw him, which was 2-3 times a day.What a great attitude he had. If he did not make you happy to start your day you are a grump. I hope you get a chance to meet these great people. Bring clips for your pool towels and plenty of sun screen. The Observation Lounge is very relaxing. Lovely at the bar will keep your cocktail coming. Had a great massage but the attempt to upsell after took the zen out. Tried the accupunture seemed to have been some help but beware that a session is a side (I had thought a session was as it implied a full session). Since I had to do 2 sides it was double of what I expected. Luckily they did not try to upsell me, as they did some nice people we met on th boat. We nick named the cruise "upsell on the sea". Signed up for the spins classes and the PT, both good -avoided the upsell on that. If we did not have a large group going on the ship in October we would not cruise on this line again. It may have been that 15 days was too much for us. You can only eat, drink and be merry for so long. Maybe the shorter 7 day will change our mind. Read Less
Sail Date May 2018
We have just been introduced to NCL when we bid on a cruise at an American Cancer Society auction. We chose the Escape (western Caribbean) for this first experience. We enjoyed it so much that we booked our next cruise while on board. Six ... Read More
We have just been introduced to NCL when we bid on a cruise at an American Cancer Society auction. We chose the Escape (western Caribbean) for this first experience. We enjoyed it so much that we booked our next cruise while on board. Six months later we had the most marvelous cruise experience on the Bliss. There isn't anything I would have wanted to change. We took advantage of nearly EVERYTHING the ship offered. The staff is so well trained, so professional, and so personable! The size of the ship could be daunting to some people, but we have found that the restaurants and common areas are designed in such a way that you never feel like you are being 'herded' with the masses. I particularly felt the entertainment was extraordinary. We were treated to "The Jersey Boys," 'Havana' and 'Prohibition, the Musical.' The food cannot be matched...it's sumptuous, plentiful, and diversified. We have already pre-booked our next cruise! Read Less
Sail Date May 2018
This brand new Breakaway Class ship from NCL is amazing. I am NCL Platinum Plus and have sailed on a number of NCL's ships, both smaller and mega sized BUT this one is unique. It's really beautiful. Some of the features will ... Read More
This brand new Breakaway Class ship from NCL is amazing. I am NCL Platinum Plus and have sailed on a number of NCL's ships, both smaller and mega sized BUT this one is unique. It's really beautiful. Some of the features will remind you of the Breakaway or Epic, but this ship has lots of new cool venues.....like a go-cart track on top (was so fun) and laser tag. A full-service real STARBUCKS.....just to name a few. And the ship has some of the favorites, too, like SPICE H2O, Cagney's Steakhouse, Le Bistro, Garden Café, etc etc. Speaking of dining, a couple of new restaurants Q and Los Lobos were excellent. Food Republic is on this ship (and I think only also on The Escape) and was totally awesome. But, I also ate several times at The Garden Café and all three MDR's and I thought the food everywhere was EXCELLENT. The crown jewel though is the Observation Lounge. I've never seen anything like it. It is huge, spacious, plush and very comfortable....with spectacular views. Just overall, great cruise with great service which is one reason I have stayed exclusively with NCL is their absolutely amazing service.....consistent amazing service I should add fleet wide. In closing though, this ship is a must see even if it is a short cruise, you have to see it to fully appreciate it. Read Less
Sail Date May 2018
What a wonderful trip. We started our adventure from Miami. We arrived a day early and spent the evening at the Romero Britto Gallery in Liberty Square. After a fun outdoor dinner we went back to our hotel filled with excitement for the ... Read More
What a wonderful trip. We started our adventure from Miami. We arrived a day early and spent the evening at the Romero Britto Gallery in Liberty Square. After a fun outdoor dinner we went back to our hotel filled with excitement for the next days boarding. I had been told by other cruise passenger that the Miami Cruise port was a difficult port to deal with, long lines, difficult port personnel etc. So I was prepared for the worst and hoping for the best. As our Uber car dropped us tat the luggage area, a very kind and respectful person welcomed us, took our luggage and directed us to the correct entrance. Well this wasn't the experience I was expecting, Next we looked up at the ship, starring at the waterline and then looking up and we continued looking up and up and up. This was the biggest ship we had ever seen. I remember thinking to myself how does this thing float. It was huge. At the very top we noticed a water slide that jetted out over the edge of the ship. After having such a good experience with our luggage porter we walked into the terminal, (here's where I figured the problems would happen) again to my dismay there were folks waiting to direct us to the proper area to check in and within 15 minutes we were on our way to security and then onto the ship. After hearing the stories about the port of Miami, I have to say this was the smoothest check in process we have ever experienced. Kudos to all in the cruise port. As we boarded the ship the first thing we noticed was folks crowed around large touch screen TV's , all working feverishly to secure show reservations, or dinner reservations. Never having cruised with Norwegian I wasn't quite sure what was going on, but figured we should stand and watch for a bit. After a few minutes I realized these folks were trying to get the best dinners times, best show times etc. I said to my wife, I don't have any idea what times we want for anything yet and we decided it was our vacation and we'd let the chips fall as they may and we'd book later, after we sailed. Our rooms were not yet ready so we ventured to the buffet area for a bite to eat. As we walked into the buffet, there were so many folks and an almost chaotic feeling in the area. For a moment I thought we had made a mistake booking on such a large cruise. After we made our plates we tried looking for a place to sit and as I said earlier it was a bit chaotic, we must have had the OMG what have we done look on our faces as one of the staff members approached us and said if we wanted more seating the observation lounge was on floor below us. We thanked him and set off to find the observation lounge and hopefully seating. Much to our surprise, not only was there seating but the chaos of upstairs was gone, replaced by floor to ceiling pictures windows looking out over the port, the water and the city in all directions. The lounge was huge, decorated in beautiful Shades of Black, Greys and Whites with beautiful hardwood flooring that looked like a path through a forest of tucked away sitting areas. As we made our way to the back of the lounge we were greeted by a very large center bar that had been designed to in no way block a view from any sitting positions. This was to become our favorite area and we spent many hours watching the view, talking to the wonderful wait staff, and exploring new drinks with the help the bartenders. Our favorite is the Mudslide, they are fantastic and each evening I'd enjoy a Grand Marnier as we watch the sun set. Once our room was ready started our trek to find the room, as we were walking towards our room, our room Steward (said his name was V) greeted us and asked if we had any difficulty in finding our rooms. We said no, it was quite easy to find. He said this was the easiest ship to navigate, there are only two banks of elevators and once you are on the correct floor all we had to do follow the fish on the carpet, they were swimming towards the front of the ship. Our room was very nice, about the size we had expected, with one exception, the closet. While long enough the depth of the closet is very small and coats hanging in the closet had to turn on the side in order for the closet to actually close. The TV was, at first as a bit of a challenge, but once we figured it out we used it each day to plan our events. We also figured how to schedule reservations for restaurants and shows. What we found interesting is we were able get the times and restaurants we wanted without having to work with the crazy scene that happened earlier in the day. As each day progressed the ship felt less and less busy, and there were times when there were only a few dozen folks were in the observation lounge. Food on the ship was wonderful, some of the best we've ever experienced. We very much enjoyed the freedom of being able to eat when we wanted. Deciding each day if we wished to eat early or late. The excursions were done quite well, and we enjoyed each new adventure. Our favorite was the Zip line through the rain forest in Costa Rica. When we had Sea Days, we enjoyed the activates offered throughout the ship as well as the Park West Art Gallery. Chris and his crew were wonderful. We ended up purchasing several items to add to our collections. Passing through the Panama Canal was interesting to watch as this was the biggest cruise ship to have ever gone through the canal, and there was press, and drones that flew by the ship as we moved though the journey. To sum the trip in a few words, it was wonderful. I would recommend this passage to anyone thinking of going through the canal. The Bliss is a large ship that doesn't feel large, (after the first couple of hours) and there is so much to do. We plan on doing this trip again in the future, but we'll go from LA to Miami. Thank you for a great vacation and we look for many more vacations with Norwegian. Bud and Lorraine Read Less
Sail Date May 2018
Chose for the itinerary plus the fact of being a new big ship Cabin 14th deck balcony had excellent views. TONS of storage and well designed spaces. Shower did however leak onto the floor. Decor was interesting, sophisticated. Has call ... Read More
Chose for the itinerary plus the fact of being a new big ship Cabin 14th deck balcony had excellent views. TONS of storage and well designed spaces. Shower did however leak onto the floor. Decor was interesting, sophisticated. Has call buttons to alert staff to make up rroom or do not disturb. Food was the star. EVERYWHERE you went the food was outstanding. Willing to even endure the buffet lines due to quality of the buffer, including excellent Indian and Asian dishes to rival any Asian restaurant. Main dining room very noisy unless you sat at one of the areas with a lower ceiling. We preferred the other two included restaurants TASTE and SAVOR which were essentially twins with slightly different color schemes. Food was consistently first class and varied every day. Went to BISTRO but service was so slow we missed seeing HAVANA show which only played 2 nites. Cagneys was just so so-food was cold and somewhat indifferent for the price. Japanese steak house could be fun depending on the energy of your chef but food was great. Cons-gym was tiny, entertainment cheesy except for the Jersey Boys and UPTOWN Read Less
Sail Date May 2018
I was on the Panama Canal cruise in May 2018 as the ship was being moved over to the Pacific side of the world in order to do Alaska cruises this summer. This was my sixth cruise with Norwegian, and my 44th cruise overall. Even though ... Read More
I was on the Panama Canal cruise in May 2018 as the ship was being moved over to the Pacific side of the world in order to do Alaska cruises this summer. This was my sixth cruise with Norwegian, and my 44th cruise overall. Even though I've done more cruises with Carnival than any other cruise line, in recent years I've come to think of Norwegian as my cruise line of choice. It really seems to be the best fit for me, for numerous reasons which I'll try to expand on here. I was really impressed with the design of the Norwegian Bliss, and noticed numerous improvements over her sisters... Norwegian Escape, Norwegian Getaway, and Norwegian Breakaway. The most important improvement was the addition of the observation lounge at the front of the ship, and moving the buffet up to the front of the ship, too. This provides two fantastic indoor spaces where you can sit and enjoy great views ahead of the ship. We spent a LOT of time at these areas at the front of the ship, enjoying drinks, food, and fantastic views, without dealing with wind or any other kind of weather. The way NCL put a variety of comfortable seating in the observation lounge was absolutely brilliant. There is everything from chairs to couches and even super-comfortable loungers. Whoever designed the observation lounge hit a grand slam home run with this one. My only suggestion for future NCL ships would be to add a staircase at the very front of the ship, between the observation lounge and the buffet dining area. We frequently could not find an available table anywhere in the entire buffet restaurant and had to either settle for a table outside near the pool or down one level in the observation lounge. A staircase at the very front of the ship, connecting the observation lounge and the buffet restaurant, would lessen the seating shortage at the buffet restaurant. Another great improvement over the previous generation of ships was the addition of the go-kart racetrack, which really was a lot of fun. Some people complain about the $7 charge to ride the go-karts, and cite it as an example of nickel-and-diming by NCL. But I completely disagree, and understand that the small fee is necessary to prevent huge long lines that would occur if the go-kart were available at no extra charge. If I were in charge, I think the fee might be $5 instead of $7, and there would be no fee for Haven guests. Speaking of The Haven, even though I wasn't staying in The Haven on this particular cruise, I did get a tour... and I like the changes they've made over the previous generation of ships. The two-level lounge with views forward is a brilliant improvement. There were also some really nice improvements made to The Haven Sun Deck, including an improved arrangement for loungers and daybeds, and a really cool set of bar stools that looks over the bow of the ship and has spectacular views. I love the waterslides on Norwegian Bliss. There's only one vertical-drop waterslide, compared to two on the previous generation of ships... but one is enough... and there is a really cool waterslide where you sit on an inner tube and get a very gentle but fun ride that won't scare anyone, but everyone will enjoy. The vertical-drop waterslide is only for thrill seekers... it will scare the heck out of you, but it's also a lot of fun. Of all 44 cruises I've been on, the food and dining on Norwegian Bliss was the best match for my tastes. I've never enjoyed cruise ship food more than I did during this cruise. Not only was the buffet excellent, especially the breakfasts, which were the best I've ever had on a cruise ship... but I also enjoyed several good dinners in the Manhattan Room (one of several main dining rooms onboard, at no extra charge)... as well as the wide variety of specialty restaurants, including a couple of new ones that the previous generation of ships did not have. The best new specialty restaurant was Q, which is the Texas smokehouse. I loved the food I had at Q, and I hope this restaurant finds its way on to other NCL ships. Fantastic idea, perfectly executed. Well done, NCL! When I first heard they eliminated the Brazilian steakhouse in favor of a whole new restaurant idea, I was disappointed. I used to love the Brazilian steakhouses on the previous generation of ships. But Q was even better. I also enjoyed my meal at Los Lobos, the new Mexican food concept. Mexican food is so popular in California, where I live, that I'm glad to see NCL is starting to embrace it. They do need to take it even further, though... adding a Mexican station in their buffet at every lunch and dinner. I don't think NCL fully understands the popularity of Mexican food, but Los Lobos is a good step in the right direction. I also had good meals in La Cucina, Cagneys, and Margaritaville. Be aware that Cagneys is the most popular and that it's nearly impossible to get a reservation there unless you make your reservation from home, before the cruise. If you expect to just board the ship and then make a reservation at Cagneys, you will be disappointed. I love the idea of Margaritaville, but I think NCL needs to make a few adjustments. The extra fee they charge to eat there is WAY too high, and therefore the restaurant is under utilized. In other words, there are an awful lot of empty tables... which is a big waste, considering how overcrowded the buffet is. I know that it would not work to have no additional charge at Margaritaville... it would get too crowded... but they need to lower the extra charge significantly until they find the price point that will fill those seats at Margaritaville. Right now, it's just a waste of potential that there are so many empty seats there. Something that really surprised me during our cruise was how good the Internet connection was for downloading and uploading files. I create videos for YouTube, and normally I have to wait until I'm home to upload cruise videos... because the upload speeds on most cruise ships are dismally slow. But on Norwegian Bliss, I was uploading gigantic video files in a matter of a couple of minutes. I had never seen anything like that, even on Royal Caribbean, which uses an entirely different (and superior) kind of satellite network than all the other cruise lines do. Royal Caribbean's use of the O3B network gives them very low ping times, which means very little latency in the Internet connection, which means that when you use the Internet it feels very fast and responsive to your clicks. The system Norwegian uses doesn't offer the low latency and responsiveness that Royal Caribbean's system uses, but what it does offer is extremely fast upload and download speeds. So as you click things, it doesn't really respond that quickly to your clicks, but once you start it doing a big upload or download, that occurs extremely fast. That's great for someone like me who uploads and downloads big files. However, in order to take advantage of that, I did have to purchase the most expensive Internet plan that NCL offered, which cost $30 per day. Other lower priced plans are available, but they are limited to having access to only certain sites. For example, on the lower priced plans you CAN post to Facebook and Instagram, but not to YouTube. Also, the speeds are throttled... so even though NCL's network has tons of bandwidth, you don't get full advantage of it on the lower priced plans. On the $30 per day plan, I was quite impressed, though! So, if you absolutely need high speed Internet during your vacation, for some business reason, the $30 per day plan is the one that offers the super fast speeds needed for video conferencing and video uploads. Another thing that really impressed me about this cruise was how experienced and competent the crew was. NCL must have cherry picked their best crew members from the rest of their fleet to staff this new ship. These folks all seemed to really know what they were doing, even though this ship had just come out of the shipyard. Earlier this year, I did a cruise on the MSC Seaside, and at the time of my cruise the MSC Seaside staff had already had something like 6 or 7 previous cruises to work out some of the kinks in the learning curve... yet I still witnessed numerous examples of things that the crew just was not good at yet, and needed more time to learn and improve upon. On Norwegian Bliss, there had basically only been one previous cruise... the transatlantic... before our Panama Canal cruise. Yet this crew was impressive in how well they did everything. If I hadn't known it was really only their second cruise on this ship, I never would have known it from the crew's behavior. They seemed to know exactly what they were doing, and they performed extremely well. After 44 cruises, I can tell when things are going well and when they are not, and this crew did everything very well. Bravo! Embarkation was among the many smooth operations I witnessed... and I was absolutely FLABBERGASTED by how smooth the self assist disembarkation went. I had never seen any disembarkation go that smoothly in all of my cruises. The only reason I can think of to explain how that happened was that perhaps, since it was a 15-day cruise and a much older-than-usual group of passengers, there must have been far fewer passengers doing self assist disembarkation than usual, and more requiring the full service disembarkation. Because when we walked off the ship with all of our luggage, it was completely un-crowded and we made the quickest disembarkation we have ever made from a cruise ship. Entertainment was also excellent on the ship. I like the shows and all the music they had. I already mentioned that cruise I did a few months earlier on the MSC Seaside. Entertainment on that ship was a joke. I hated the entertainment on that ship. It was SO much better on Norwegian Bliss. Where MSC seemed to be trying to do their entertainment the cheapest way possible, it sure looked to me like Norwegian spent a ton of money on the various musical acts and other entertainers for this ship. There was such a large variety of entertainment acts... a little something for everyone... even something you almost never see on a cruise ship... a country music band. Not a cover band from the Phillipines trying to sing country songs with an accent... a genuine American country music band that was actually pretty darned good. And there was a cover band from the Phillipines, and a soul/Motown group, and a female headliner performing with the ship's band, and a female singer/comedian that was kind of like Weird Al on estrogen, and a Beatles tribute band, and a full-length broadway-style show about the Four Seasons, and more. It was impressive... how much money and effort NCL put in to entertainment on this ship. The comparison to what I saw on MSC Seaside made me laugh... NCL did such a better job at keeping me entertained! If you ever happen to do a Panama canal cruise, be sure to spend a lot of time looking in the water when the ship is off the coast of the southern portion of Mexico. I'm not talking about the Cabo San Lucas and Puerto Vallarta part of Mexico... I'm talking about the area much further south, such as near Acapulco, and even farther south than that. When your ship is in that area, keep an eye on the water. You will see an incredible amount of sea life such as turtles and sting rays... much more than you'll ever see on a Caribbean cruise or even a Mexican Riviera cruise. For the entire day we cruised off the coast off southern Mexico, we spent time on our balcony looking at the water, and we literally saw hundreds of green sea turtles. If you've sailed on previous NCL ships, you will notice that they've continued with their tradition of building an excellent thermal suite within the spa. It's one of my favorite features on NCL ships, and I always try to book a spa cabin or a Haven Spa Suite so that I'll have full access to the thermal suite at no additional charge. On the previous generation of NCL ships, the thermal suite was at the front of the ship. On this new ship, it's at the aft end, with a beautiful view of what's behind the ship. For this particular cruise, since it was 15-days and also since it was a brand new ship, the price of a Haven Spa Suite was just out of my reach... so I booked a spa mini suite instead. I can definitely recommend it! A mini suite gives you a much large bathroom and shower than you get in a regular balcony cabin... and the difference between a cramped shower and a shower roomy enough for two people makes a huge difference to me in how much I enjoy my overall cruise experience. I hate starting the day with a shower in a tiny, cramped shower! If you can afford a Haven Spa Suite, you really should go that way, though! They've made the Haven Spa Suites much bigger on this ship than they were on the previous generation. So, I give Norwegian Bliss my highest recommendation! This is the cruise ship you should sail on, if you want to see what the state-of-the-art looks like in cruise ship design. Since it's the newest ship in the fleet, NCL is charging the highest prices for the privilege of cruising on this ship. I thought it was worth it, but if money is tight for you, you may want to consider Norwegian Escape, Norwegian Getaway, or Norwegian Breakaway instead. Read Less
Sail Date May 2018
We did the initial Panama Canal cruise on this ship. As always I will keep it simple and do a Pros and Cons section below. The biggest issue we had on this cruise was the ports and the dining room foods. The buffet foods were great. ... Read More
We did the initial Panama Canal cruise on this ship. As always I will keep it simple and do a Pros and Cons section below. The biggest issue we had on this cruise was the ports and the dining room foods. The buffet foods were great. Seated dining not so much. PROS: The ship is amazing Great layout Excellent staff and customer service (Largely Filipino...this is huge) Buffet Food was excellent Puerto Vallarta and Mazatlan were both pretty nice ports. The only ones that were decent. Nice variety of entertainment Great pools Plenty of variety of places to relax and get lost Havana the show. Very nice. Laundry bag full of dirty clothes washed for $19. Good deal. The District was a fantastic Brewery. Best ever on a cruise. Food Republic was excellent but no one was ever there. Too many specialty restaurants on this ship and most were not great. CONS: The Ports (Cartegena, Puntarenas should not be spots to stop. You have to take a minimum of a 90-120min ride to get anywhere even remotely interesting. The same could actually be said for Guatamala.) You are porting at Shipping Yards. Its bad. Real bad. The Seated Dining food: Average at best. You won't get any Crab or Lobster nights in these nicer restaurants either. They don't actually announce those nights, they just make them pop up in the Buffet at nights. We missed 2 out of 3 after finding out the next day. The Beatles experience: These guys are so out of sync and so out of tune they have no business being on this ship. It's really really bad. The bands like Siglo are much better. Excursion costs: $209 per person to take a ferry out to Tortuga Island in Costa Rica. The bus ride to the boat is 30 mins. The Boat ride is 2hrs!! Each way. Thats 5hrs of your day, gone. When we asked WHY the boat was going so slow we were told to save gas. With 40 people onboard paying $200 each, use your gas. Thats absurd. Norwegian iConceirge was a big selling point. Nice to be able to text with your people you are traveling with onboard. Except it didn't work and no one knew why or how to fix it. Specialty Restaurants are EXPENSIVE. $29 for steaks, $10 for sides etc...$30 for a teppenyaki PER PERSON. Whats the purpose of going on a cruise exactly? They charge for EVERYTHING: Go Carts $7 per person, Lazer Tag $5....why not charge to use the pool and slides? Dartboards, Suffleboard etc....they had them on the Getaway and they are greatly missed. Removing the Brazilian Steakhouse in exchange for Los Lobos was a big mistake. A boat should have a brazilian steakhouse, that was an epic addition on the Getaway that the Bliss deserves. Read Less
Sail Date May 2018
We flew in to Miami the day before the cruise and stayed at a hotel close to the airport and the port. Embarkation was a breeze but we were in The Haven so were escorted onto the ship as soon as we arrived at the port. We were taken ... Read More
We flew in to Miami the day before the cruise and stayed at a hotel close to the airport and the port. Embarkation was a breeze but we were in The Haven so were escorted onto the ship as soon as we arrived at the port. We were taken directly to the Haven lounge but our room was already ready so we dropped off our stuff and went to the Haven Restaurant for lunch. By the time we finished lunch and went back to our room, our luggage had arrived so we were able to unpack and relax a little bit before setting off to explore the ship. The ship is huge. Amazing but huge. We were still finding new places on the ship the day before we got off. Our cabin was fairly large and the balcony was nice size with 2 chairs and a table. We were on Deck 18 and could look down on the balconies in the Haven on Deck 17 which appeared to be larger and had a lounger and a chair and table. If we do this ship again we would book one of those cabins to get the larger balcony. We tried most of the specialty restaurants since we had the 4 meal dining package and 2 more as Platinum perks (Cagney's, Q's Texas BBQ, La Cucina, Los Lobos, Le Bistro and 4 of the complimentary ones - Manhattan, Savor, Taste and The Local). We were very pleased with the quality of the food and the level of service. Beyond our dining package we also tried The Local one day for lunch and the rest of the time we ate in the Haven Restaurant which was easily as good as or better than any of the other restaurants onboard. We were a little disappointed initially that the menu didn't vary at all but when we mentioned to the Haven restaurant manager that we would like a little more variety, the chef started including a daily special to the lunch and dinner offerings. Of the entertainment offered, we went to see Jersey Boys which was really good and Havana which we also enjoyed. The Beatles show was very disappointing both in quality of the performers and choice of songs. There are so many popular Beatles songs but they seemed to pick all the more obscure ones. The piano player was very good and very funny but seemed to operate more as a comic than a musician and never really sang any song all the way through. It was not a performance that you could sing along with, which is what we enjoyed on other cruises. The level of service we experienced was very high but again one would expect that in The Haven. And the butler, concierge and room steward didn't disappoint. We celebrated several special occasions during the cruise including our anniversary and the butler and room steward decorated our room with balloons and banners and made kissing towel swans with orchid flowers and set the table with white linens, crystal and orchid flowers and left us a really pretty cake. We took the following shore excursions: Puntarenas, Costa Rica A Real Coffee Experience, Puerto Quetzal, Guatemala Macadamia Nut Farm, Puerto Vallarta, Mexico Tequila, Tiles & Shopping and Los Angeles LA Overview/Farmers Market (ending at the airport). We really enjoyed each of the shore excursions and would highly recommend them. By taking the one in Los Angeles our disembarkation was really easy. Our luggage was taken off the ship very early and segregated in a smaller area in the terminal so was ready when we got off the ship and was really easy to find. The excursion itself helped pass the time until our flight much later in the evening. We would definitely sail on the Bliss again but would probably not do the Panama Canal cruise again. We enjoyed it once but feel no need to do that again. Read Less
Sail Date May 2018
We had wanted to do the Panama for years. Travel agent recommended this cruise on the new ship. We were not let down. We have travelled on most cruise lines but never Norwegian. The complementary dining rooms were great. Food service ... Read More
We had wanted to do the Panama for years. Travel agent recommended this cruise on the new ship. We were not let down. We have travelled on most cruise lines but never Norwegian. The complementary dining rooms were great. Food service and ambiance excellent. Music was great. The onboard rock band Siglo were outstanding. We had a drinks package and the drinks could not have been better. We had a balcony stateroom which was nearly the same as any other we have been on. The only criticism is that nearly all the clothing storage is on one side of the bed and that side is quite narrow. Also the door entry lock broke 4 times. I was disappointed that you had to buy a Spa package to use the sauna. The design of the ship means that you are forever finding nooks and crannies and small bars. The go carts were fantastic although poorly organised. The crew were exceptional. Embarkation and disembarkation was well organised at all times We will travel with Norwegian again Read Less
Sail Date May 2018
Didnot explore Miami as we’re from SFL. Embark and disembark went smoothly. The NCL Bliss is beautiful and spacious. Loved the observation areas on Deck 15 and enjoyed the light buffet there for lunch. Comfy chaises and quiet place to ... Read More
Didnot explore Miami as we’re from SFL. Embark and disembark went smoothly. The NCL Bliss is beautiful and spacious. Loved the observation areas on Deck 15 and enjoyed the light buffet there for lunch. Comfy chaises and quiet place to read and watch the ocean. Manhattan and Local were our favorite places to eat dinner. Food was varied and good. Evening specials were good. Loved the Rachael sandwich at the local. Shows were excellent but be sure to reserve before you even get to the ship if possible. Deck 8 Waterfront was great for those wishing to get their steps in Read Less
Sail Date May 2018
This cruise was the 15 night initial repositioning leg from Miami to LA through the Panama Canal. May 10-25 2018. The ship is amazing. The luxury and decoration is top notch. The staff and other service workers were so nice, kind, ... Read More
This cruise was the 15 night initial repositioning leg from Miami to LA through the Panama Canal. May 10-25 2018. The ship is amazing. The luxury and decoration is top notch. The staff and other service workers were so nice, kind, professional. The food was the best I have ever eaten than any other cruise. (Except they didn't have a lobster night). I was impressed with the variety of food. There was foods of all kinds and nationalities, vegetarian, sugar-free, low-cal, etc. The entertainment was very high quality for a cruise ship - not the typical Las Vegas 'wannabe' type show. There were good comedians and also the Jersey Boys, Uptown, and Jeanine Carimielo were incredible. Havana was good but was in need of more 'pre-production, scripting, plot, etc.' (if you can say that for a live show) in order to have an actual story line. But the production itself was good. The Beatles impersonation group however was a bit disappointing. It was pretty clear that this was their first stint at sea. They appeared pretty nervous to be performing. Our hotel staff was wonderful. The room was cleaned every day at least twice and even three times sometimes. Nightly towel animals are a nice fun little touch as well. It is worth noting however, that NCL is more expensive than most other cruise lines. The additional fees for the Laser Tag, Race Track, bowling, and other on board activities can get costly and add up quickly. There is no mini golf, or sport court area. There are only two ping-ping tables. Also the Laser Tag is only open a couple hours in the evening and the deck completely locked up during the rest of the day. It would be nice that the deck at least could be open for browsing around for sight seeing on sea days. Note that a couple of the decks of the ship are for 'first-class' services only and require additional fees to access. (Think of first class vs coach class on an airplane) The Haven and Vibe decks require extra cost. The spa area is also contracted through a third party company and not directly with NCL and therefore requires additional fees to access. The spa area has a maximum of 120 people to access so when there are 4000 folks on board, it is important to get your reservations the first day. When purchasing your spa access, it is an all or nothing type of package. You purchase for every day of the cruise, you cannot purchase for a one day pass access. To have to pay extra for 90% of the restaurants also was unexpected, considering that they serve pretty much the same food as can be found in the main dining room and cafeteria buffet areas. When cruising on a ship of this caliber, the WiFi should simply be included as internet access is a necessity in today's world. The current cost is too expensive. If not, at least make the social connection package included. As for the fitness area -- it is much too small to accommodate 4000 people on board. Fitness machines were always occupied. Also the fact that there was additional cost to attend any of the spin class, aerobics, kick-boxing, etc. was not too pleasing. Additionally, it is worth noting that there is no locker room or changing area for the fitness area. No one wants to see 'sweaty bodies' walking through the other public areas to get back to their rooms to clean up. Reservations for all the shows could be better handled or explained prior to the cruise. To have to wait in line with several hundred people for a couple hours the first day just to reserve our 'shows' for the rest of the week caused most folks to have an initial sour attitude that was difficult to be around. Overall, however, we are quite happy with our cruise (once it got going after the first days hectic events) and the service we received. Read Less
Sail Date May 2018
NCL BLISS. BEST CRUISE EVER ! Room Service better than FOUR SEASONS !!! Food outstanding, service incomparable. Ship new and Georgously decorated, encomporably appointed interiors with uncompareable attention to details! Crew and ... Read More
NCL BLISS. BEST CRUISE EVER ! Room Service better than FOUR SEASONS !!! Food outstanding, service incomparable. Ship new and Georgously decorated, encomporably appointed interiors with uncompareable attention to details! Crew and staff incomparable to any other. Ship easily handles large number of passengers with all the simultaneous events and activities to do. DINNING EXPERENCE WONDERFUL! NCL OUTDID THEMSELVES WITH DESIGN AND LAYOUT OF THE ENTIRE AREA OF THE SHIP. CONGRATULATIONS to all involved in her design and layout. Latest in THEATER DESIGN LAYOUT in audio and visual considerations for viewing and performances! The performers excel in this excellent in layout and consideration of performers challenges as the new enhancements augemented the performers experience to these enhancements!!! The observation deck with continuous food offerings enhancements felt like CONCERIGE LEVEL EXPERIENCES!!! Spa area well layed out and easily accessible elegantly stocked with all amenities!!! Totally wonderfully pampered and luxuriously!!! Every adult had smiles of approval at all times Just can’t say enough about the different dining experiences!!! Read Less
Sail Date May 2018
We chose this cruise as it was going to Columbia, Costa Rica and Guatemala and Mexico. We spent the longest time to pick a cabin with a bath tub in a quiet area. From the moment we boarded the ship in Miami we knew we had made a big ... Read More
We chose this cruise as it was going to Columbia, Costa Rica and Guatemala and Mexico. We spent the longest time to pick a cabin with a bath tub in a quiet area. From the moment we boarded the ship in Miami we knew we had made a big mistake. The cabin (so called mini suite) we had chosen and paid extra for a bath tub in fact had no tub. Also the cabin was so small compared to other mini suites we have traveled in. When we pointed this out we were told 'we got what we paid for'. We were so angry they finally changed our cabin for one with a bath. We were told it could be a little noisy so we should check it first. We went with a member of the crew. The cabin had a little noise but not bad and we asked is that as bad as it gets. 'Yes' was the reply. All went well to about 9.30pm when the whole cabin began to throb and we could not hear the TV. So again we complained. The next day we were moved to another cabin with noise but not as bad. The Bliss is a new vessel and one would think in this day and age sound proof cabins would be the norm. If we were going to another US port we would have got off. The food was disappointing even in the specialty restaurants. We had hoped the high light of the trip would have been to Tikal in Guatemala and we had booked the tour before leaving home as it was on a charter flight and when the flight was full that was it. This was the most expensive tour they had but reading the itinerary we thought it would be worth it. When we reached the site the itinerary stated a 3 mile walk in the rain forest to get to the main square of the Maya Ruins. During this walk we expected to get a feel of the Maya city. The walk did not happen and we only had an hour at the site before we were told to get back in the van. We paid well over $1000 each just to spend an hour at the most touristy part of the site and were robbed of the ambiance and surrounds of the main area. We were told there was no time for anything else but yet they still advertise this tour with the walk, knowing full well that it will not happen. The ship is too big, carrying over 4000 passengers. The queues that formed at peak times were difficult to bear. Those that needed the lifts had to wait for ages as when they stopped they were usually full. Some of the activities were very crude to say the least, especially in this time of the 'Me too' movement. We have a video that could cause a lot of trouble for the ship if we attached it to this review. Most of the crew were great. In summary, unless you are a die hard cruiser that likes to eat, drink and laze around we do not recommend it. Read Less
Sail Date May 2018
new ship seemed exciting, boarding in Miami good, a bit down hill from there. The ship is large with plenty of open spaces, clean as you would expect. The decor fine, food excellent in the buffet when you can get a seat to enjoy it, a bit ... Read More
new ship seemed exciting, boarding in Miami good, a bit down hill from there. The ship is large with plenty of open spaces, clean as you would expect. The decor fine, food excellent in the buffet when you can get a seat to enjoy it, a bit hard to find gluten free stuff though. food in main restaurant a bit strange at times ie: half a chicken and very little veg, then huge portions of beef again no veg to speak of, fish strangely on its own a bit of garnish, it seemed all or nothing. The cabin we had was an inside aft, well we had bunks over our bed so had to crawl around to get out of bed, the back of the bed has a lowdown metal rail feature so no comfy sit-ups in bed. The bathroom was just fine, not so the tiny closet that was so dark and dingy I found clothes I didn't know I had taken still clean when I unpacked. We were on a package that included 2 litres of water a day, well shock horror this was delivered in bulk on day one. If you don't drink it all they advise give it away or to the steward as they throw it away(disgusting waste) The entertainment was ok Jersey boys ok seen better, the Cavern and the Beetles tribute must have most of them turning in their graves seen better at Butlins. One thing we didn't know as first time NCL cruisers was to book shows within first day or so or miss out, we were not used to this so missed some shows we would have liked, Movies in the cabin were pay to view if you wanted to see anything decent, as was the go carts, laser tag etc. The service on board was pretty good with helpful cheerful staff. Some of the shore excursions were iffy like hop on hop off with no time to hop off or chance of getting another bus back to the ship. On the whole slightly disappointed but would give NCL another chance possibly on a smaller ship Read Less
Sail Date May 2018
We were looking for a cruise in May that was going through the new Panama Canal and our travel agent suggested this one. We arrived at the embarkation port prior to the time they said their reception area would be open. We were allowed to ... Read More
We were looking for a cruise in May that was going through the new Panama Canal and our travel agent suggested this one. We arrived at the embarkation port prior to the time they said their reception area would be open. We were allowed to enter and walked through the registration process with almost no wait. We waited for about an hour upstairs and them were allowed on the ship. Were able to use our cabins much earlier than on other ships. I wear disappointed with the entertainment as there were multiple smaller venues and reservations were almost required. I thought we needed reservations for all the restaurants but found out the since we eat early we rarely had to wait. The food at all restaurants was good. Early in the trip the wait between courses was long, but as the days went by that was improved. Cabin Service was good but our cabin steward was either slower than normal or he had more cabins to serve. Most of the time the cabin was not cleaned up before noon. We were disappointed to find out that two ports pwere removed from the itinerary about two weeks before we left and one was added. The shore excursions were in general very good. Family traveling with us were disappointed that one excursion did not state that at the first stop at a beach the boat didn’t bring us to shore. The second stop did take us to shore. Also one stop required us to take a shuttle to the town we were supposed to dock at. And, the shuttle was $15 per person. When our party complained, in each case a refund of part of all of the fee was provided. Read Less
Sail Date May 2018
NCL Bliss is okay and and we looked forward to the cruise (we were on the NCL Escape inaugural cruise from UK to Miami. Generally the staff was good. However, excess focus on revenue generation and penny-pinching (fake Equal and Splenda) ... Read More
NCL Bliss is okay and and we looked forward to the cruise (we were on the NCL Escape inaugural cruise from UK to Miami. Generally the staff was good. However, excess focus on revenue generation and penny-pinching (fake Equal and Splenda) diminished our cruise experience. Penny-pinching was evident in almost every aspect of NCLs operations. The mapping system and the passenger information screen were significantly less informative than other cruise lines (lots of "N/As" for categories that scrolled across the top of the screen). Generally, service quality. We were happy to provide numerous positive comment forms but, but the quality of service was inconsistent (we refrained from submitting negative comment cards). Our steward seemed to be disinterested and un-managed. His schedule to attend to our room varied a lot. We were unable to plan a day based on when the steward would be done with the room (or need to be in our room). Food was good but menus in the restaurants did not change sufficiently (some menus did not change for days). This is appears to be an effort to push people to "specialty" (additional charge) restaurants or the buffet. The buffet is good but poorly managed... very crowded. There were TOO MANY specialty restaurants. Stateroom size has been reduced. Our balcony stateroom was much smaller than the Escape. The restrooms have been redesigned and are nice. The closet is awkward and difficult to access. NCL has reduced the number of elevator banks from 3 to 2 (no elevators mid-ship). This created long wait periods and long walks to staterooms and other venues. It was frustrating the way NCL provided only partial information about seaports. Emphasis was on selling excursions and shopping at stores that partner with NCL NCL did not inform passengers of alternative touring opportunities (concealing information). Excursion presentations exaggerate tour content. Once a excursion was bought, passengers are informed excursions are provided by third parties. NCL goes on to disclaim responsibility and limit NCL liability. Entertainment was very good (with a few exceptions). The theater seems to be smaller and clearly less impressive than the Escape (or other contemporary cruise lines. Here again there are clear signs of the accountants having too much influence on design. Read Less
Sail Date May 2018
Selected this cruise based on being a brand new ship with thoughts that it would be a special memory standout. Was on the maiden voyage in May. Yes, it was in some respects. Let's review the pluses and minuses. PLUS SIDE: ... Read More
Selected this cruise based on being a brand new ship with thoughts that it would be a special memory standout. Was on the maiden voyage in May. Yes, it was in some respects. Let's review the pluses and minuses. PLUS SIDE: 1. Glamorous ship with all the whistles and bells of supposed modern technology 2. The Locals Pub and Grill : outstanding deli food and staff 3. Enjoyed the Margaritaville eatery. Small and well staffed for breakfast. 4. Spa very nice and spacious. 5. Language activity events- super (Russian. italian and Portuguese 6. Food acceptable in the dining room. 7. Waiting time for dining. none 8. Dining room staff good. 9. THE OBSERVATION lounge was super, comfy, snacks, view and a good staff. 10 Heard only good things about the Racecar track. 11 Specialty Restaurants: Excellent 12. Aft end of the ship with hot tubs and bar and small stage really cool MINUS SIDE 1. Deck 6: This is the so-called Atrium where a lot of activities are going on. There is also the Atrium Bar, Customer Service, Excursions, Different venues in center area Future cruises and Starbucks. There was so much noise coming from the different areas of this Atrium that Passenger Service has to shout to us to hear; Future Cruises were three people behind the counter who could not hear us; Starbucks was massive and why that big space is beyond me. There was noise from the bar. The elevators were near by and people were congregating around plus the center area had a lot going . No real room for dancing. Too much activity for such a small area. Sorry, but poor planning. 2. Entertainment: Just average. The comedians were hopeless and some of the well advertised venues were just OK. There were various singers and duos doing their routine from different entertainment areas. they did not change their routine when going from area to area so if you saw them once in a 14 day period and then again, it was the same song and dance. 3. Observation Lounge which is great but FREEZING COLD. We asked to turn the temp up but it went on deaf ears. 4. LIBRARY and Game Room Ridiculously small. they had some 4 tables for games or cards which everyone was on top of one another so you could not speak above a whisper. 5. Cruise Director: In our minds, he did not seem to mingle too much with the passengers. 6. Shops: Nice shops and pricey msde but no real bargains. 7. Cabins Balconies cabins a lot smaller than expected. Bathrooms good. Not too roomy in the bedroom area. Outside Balcony space nice. 8. Observation Lounge Despite telling people NOT to put bare feet on couches as well as putting feet on tables and chairs, they did this. It was not well monitored. 9. Entertainment: already commented. 10. Beatles show: Far too small a place to accommodate the audience. We tried to get in but did not want to be nose to nose and toes to toes and end up sick. 11. Deck Lounge chairs. Needs monitoring. People think they can keep the chairs an entire day by putting a book or magazine or towel on lounge chairs and then they disappear for hours not allowing anyone else to sit. Not a good thing. 12. Food handling I got sick at end of the cruise. Too many people touching food utensils to pick up food. There has to be a better way like having some staff serve people in the Buffet area. A constant issue on some cruise lines. 13. ELEVATORS. The elevators were not synced. Either they were all the way down or all the way up. Created wait lines. I think that gives you an idea as to some of the downsides, A lot of it can be handled by proper management on the ship , Some can't due to the way the ship is structured. We made the best of it and irt was our first cruise on NCL. Will we go again, thats the 64 dollar question. Thank you...... Read Less
Sail Date May 2018
Omg where to start? Every detail on this ship is handcrafted awesomeness! We had a balcony room, so we had fantastic ocean views anytime, but when your in on the interior you could totally forget you were on a boat at all! A floating ... Read More
Omg where to start? Every detail on this ship is handcrafted awesomeness! We had a balcony room, so we had fantastic ocean views anytime, but when your in on the interior you could totally forget you were on a boat at all! A floating resort, it had so many options for dining, all of which were delicious! And a mega list of all the activities (for all ages!)that were going on was delivered every evening so you could plan what you wanted to do! The service was great! So polite, and there for anything you might need! Everything was super clean, and even though we were close to fully booked it didn't really feel crowded, a major plus for us! Over all best cruise I ever had! Definitly booking with them again! Oh and the best cheesecake I ever had was at Taste or Savor, (imagine peanut butter cup crumbles, with a fluffy cloud of delight on top!) and I have eaten a lot of cheesecake in my lifetime! The excursion list was great, would have like more time in Tikal, but they treated us like royalty the whole way on every branch of that excursion! Definitly reccomend the Las Caletas Hideaway for anyone who is a fan of luxury beach services, awesome food, great beach, fancy hammocks and great landscaping! Plus it was owned by the man who played Gandalf, from Lord of the Rings,so really in my mind it was Gandalf's Hideaway, pure awesomeness! Read Less
Sail Date May 2018
My wife and I are seasoned cruisers and wanted to experience a fairly new ship without all the dings and odors of other ships we have been on. This was a beutiful ship with a terrific service crew with the 3rd leg out of Miami going over ... Read More
My wife and I are seasoned cruisers and wanted to experience a fairly new ship without all the dings and odors of other ships we have been on. This was a beutiful ship with a terrific service crew with the 3rd leg out of Miami going over to Los Angeles through the Panama Canal. Neither of us have been through the Panama Canal before, so we were really looking forward to this cruise. Here are our thoughts regarding this adventure. I will start with the Pro's and follow up with the Con's needing some attention. Pro's: Like swimming pool seating Like the waterfront for walking Like the two swimming pools and depth from 5.7 to of 6.5 feet Like the shower and pressure Loved The Observation lounge and windows Liked the singing group Phil & Keisha Duo except Phil needs to cut back on the Elvis sets Liked the Atrium seating to view a gigantic video board and to watch entertainment The Teppanyaki restaurant was set up very well and the food was plentiful and delicious. The Teppanyaki cook could be a comedian he was that good Great view coming into Cartagena Columbia. Peacocks, monkeys, toucans and ant eaters were some of the animals experienced. Super plant growth near the port. I have to say, the electic go carts were fun and sturdy. My wife and I raced each other and she let me win. We came in 35 and 36 seconds respectfully. Cowboy is the bartender in the Caverns outside bar on the waterfront. Great bartender. Jim Badger was the Piano Player in the District House and was very good and funny. He will pick on people in the audience. The singer Jenene Caramelo was very very good in the theater. The embarkation was really fast and easy Con's: The Latitudes Club representative was non-existent. As Platinum members, we could not contact anyone to handle questions regarding benefits. There was a card in the room speaking of the benefits, but not an explanation as to how to receive them. For example, each member gets 30 minutes of free internet for their use. But to receive the free minutes, you need to go to the internet manager to have the minutes post to your account associated to your cabin. The line was a mile long to see the two internet people to turn on the minutes. It took all of thirty seconds of face time after standing in line for thirty minutes. Not cool. They could have a better way. Also, the ship was not using any of the NCL Apps that you may have on your electronic device. The internet manager indicated that it is coming, but not functional at this time. We had to go to the Nextcruise desk to get info on Captains Latitudes party and for reservations for behind the scenes tours. They do not make it easy for Latitude members. We went to sign up for the behind the scenes tour, but it was sold out and put our names on a waiting list after only being on the ship for two hours. Even though they advertise concierge service which would have been nice to make all of the reservations, it appears non-existent. Also No information on departure area for Latitude members. Not to be completely negative, I do appreciate the two specialty dining and laundry services for Platinum members which was presented on a card in the room. They pride themselves on the latest electronics, but they have a long way to go. The electronic boards in the Public Areas to make reservations did not respond very well while attempting to use it. We did make one dinner reservation before it locked up, but failed at other dinner reservations and entertainment reservations. The TV electronics were also poor to use as a way to make reservations or to view our calendar of events. The calendar only showed one shore excursion made at home before the cruise. It did not reflect dinner reservations once made. I can’t reinforce how far they are behind on usable technology for cruisers. There should be messaging to the cabins and a useable interactive TV to make reservations and communicate with departments. FreeStyle cruising has gotten very lose as to attire on this ship. It use to mean when you want to eat, not what you where to eat in dining areas. The chairs in the theater are very uncomfortable. Cagney’s Restaurant was disappointing. The pro’s include the tuna tartar was exceptional and the prime rib which they indicated was a pound, but it sure seemed larger than that. I left about a quarter of it because I could not finish it. It was very tender and tasty also. The con’s include mediocre busboy service, the mashed potatoes had too much garlic. The lobster bisque was very bland. The wine glasses were huge and when you ordered a wine selection, they brought an individual carafe which filled only the bottom of the glass. Also, the whipped butter they served with the bread was not that good. The outdoor speaker systems on the ship are awful. You could not hear messages when announced on the 8th deck as well as the pool area. Another con is not having the restaurant menu’s available on the TV so as to make decisions as to where to eat. In the main dining room, The Manhattan Room, they were crowded and seemed to borrow servers from other specialty restaurants. The reservation system on the TV’s indicate the restaurants are full, but when you look in, there appears to be plenty of room. People make reservations and then do not act on them I guess. Charge $5 for reservations not acted on to solve the problem of blanket reservations. We got a phone message that are specialty restaurant Ocean Blue will cost us an extra $18/person even though it was covered under are specialty restaurant package. That really sucked calling the day before our reservation to let us know it would cost more. We cancelled our reservation. The ventilation in the theater is bad. It does not move enough cool air for the large number of people, which I believe is about 700 people capacity. I know it seems like there are a lot of con's, but the pro's helped balance out the benefits of being on this cruise. By the way, the Panama Canal was cool, even if it took us all day to work our way through it. Read Less
Sail Date May 2018
This was the inaugural Panama Canal cruise. So we expected so much more! We have cruised with several other Cruise Lines. I and my wife had never been on a Norwegian Cruise Line before. However our daughter and family had. She influenced ... Read More
This was the inaugural Panama Canal cruise. So we expected so much more! We have cruised with several other Cruise Lines. I and my wife had never been on a Norwegian Cruise Line before. However our daughter and family had. She influenced us to join them. Too many people for that ship. The common areas were constantly crowded. The shows were good, if you were lucky enough to get in! The buffet? Horribly crowded with a total lack of seating. They closed sections of the serving lines way too soon. That forced you to go much further away and encounter even longer serving lines! Overall, I was very displeased with the operation of this ship and it's lack of foresight for handling the large crowds. Talking about lack of foresight they sure blew it selecting ports! Two ports were replaced/cancelled because the ship was not going to fit! A company this large could not know this beforehand? This my final time using NCL. Read Less
Sail Date May 2018
Food, restaurants, bars and service plus entrainment was just fabulous Ship is beautiful too Great time had by all going thru the Panama Canal. With a few tweaks in the atrium bar ( liking having some of the classes and games in ... Read More
Food, restaurants, bars and service plus entrainment was just fabulous Ship is beautiful too Great time had by all going thru the Panama Canal. With a few tweaks in the atrium bar ( liking having some of the classes and games in other rooms to take the crowd Down and noise level would be good. Also like the dancing in tropical dining room on Getaway, not in Manahatan room on Bliss. Need to put daily trivia sheets back in library. Small issues because I have to find something they can improve on. Also should not allow laying on couches and sleeping in lounge chairs in observation lounge and outside 657 ocean walk couches. The ship was at full compacity but never felt it. I would recommend this ship highly to anyone. The race card were lots of fun , did not do laser tag but heard it was such fun. They opened minuiture 5 hole mini golf course after we sailed for 5 days, which was fine. The water slides I was told , were really great and everyone seemed to enjoy them immensely. Cudos to NCL, the service and attention to detail was nothing short of 5 star at all the restaurants including the specialty restaurant . Read Less
Sail Date May 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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