4 Helpful Votes
Sail Date: June 2018
We wanted to take an Inaugural cruise on a brand new ship and go someplace new and different than past vacations. The ship itself was amazing in the way it maneuvers in and out of narrow channels and into the various ports. Much ... Read More
We wanted to take an Inaugural cruise on a brand new ship and go someplace new and different than past vacations. The ship itself was amazing in the way it maneuvers in and out of narrow channels and into the various ports. Much different and better than the old days when tugs had to bring in and port ships. Perhaps most impressive was the way this huge ship was able to spin around in the narrow channel so all aboard the vessel could get a clear view of the Sawyer Glacier. And the Master captain's handling of the ship throughout the ice flows was deliberate and impressive as well. The Beatle act in the recreated Liverpool Cavern club too was great, especially their final performance on the final day in the main theater. The shows like Jersey Boys and Havana were tops. Food excellent. Staff well prepared and kind. Although there were many signs posted about the need to wear shoes in places like the main observation lounge, there was no enforcement of the rule and many people removed shoes and socks and walked the rugs and sat on the floor in the front open spaces and made many people take notice of the unsanitary conditions they were creating. Read Less
8 Helpful Votes
Sail Date: May 2018
Chose for the itinerary plus the fact of being a new big ship Cabin 14th deck balcony had excellent views. TONS of storage and well designed spaces. Shower did however leak onto the floor. Decor was interesting, sophisticated. Has call ... Read More
Chose for the itinerary plus the fact of being a new big ship Cabin 14th deck balcony had excellent views. TONS of storage and well designed spaces. Shower did however leak onto the floor. Decor was interesting, sophisticated. Has call buttons to alert staff to make up rroom or do not disturb. Food was the star. EVERYWHERE you went the food was outstanding. Willing to even endure the buffet lines due to quality of the buffer, including excellent Indian and Asian dishes to rival any Asian restaurant. Main dining room very noisy unless you sat at one of the areas with a lower ceiling. We preferred the other two included restaurants TASTE and SAVOR which were essentially twins with slightly different color schemes. Food was consistently first class and varied every day. Went to BISTRO but service was so slow we missed seeing HAVANA show which only played 2 nites. Cagneys was just so so-food was cold and somewhat indifferent for the price. Japanese steak house could be fun depending on the energy of your chef but food was great. Cons-gym was tiny, entertainment cheesy except for the Jersey Boys and UPTOWN Read Less
7 Helpful Votes
Sail Date: May 2018
This cruise was the 15 night initial repositioning leg from Miami to LA through the Panama Canal. May 10-25 2018. The ship is amazing. The luxury and decoration is top notch. The staff and other service workers were so nice, kind, ... Read More
This cruise was the 15 night initial repositioning leg from Miami to LA through the Panama Canal. May 10-25 2018. The ship is amazing. The luxury and decoration is top notch. The staff and other service workers were so nice, kind, professional. The food was the best I have ever eaten than any other cruise. (Except they didn't have a lobster night). I was impressed with the variety of food. There was foods of all kinds and nationalities, vegetarian, sugar-free, low-cal, etc. The entertainment was very high quality for a cruise ship - not the typical Las Vegas 'wannabe' type show. There were good comedians and also the Jersey Boys, Uptown, and Jeanine Carimielo were incredible. Havana was good but was in need of more 'pre-production, scripting, plot, etc.' (if you can say that for a live show) in order to have an actual story line. But the production itself was good. The Beatles impersonation group however was a bit disappointing. It was pretty clear that this was their first stint at sea. They appeared pretty nervous to be performing. Our hotel staff was wonderful. The room was cleaned every day at least twice and even three times sometimes. Nightly towel animals are a nice fun little touch as well. It is worth noting however, that NCL is more expensive than most other cruise lines. The additional fees for the Laser Tag, Race Track, bowling, and other on board activities can get costly and add up quickly. There is no mini golf, or sport court area. There are only two ping-ping tables. Also the Laser Tag is only open a couple hours in the evening and the deck completely locked up during the rest of the day. It would be nice that the deck at least could be open for browsing around for sight seeing on sea days. Note that a couple of the decks of the ship are for 'first-class' services only and require additional fees to access. (Think of first class vs coach class on an airplane) The Haven and Vibe decks require extra cost. The spa area is also contracted through a third party company and not directly with NCL and therefore requires additional fees to access. The spa area has a maximum of 120 people to access so when there are 4000 folks on board, it is important to get your reservations the first day. When purchasing your spa access, it is an all or nothing type of package. You purchase for every day of the cruise, you cannot purchase for a one day pass access. To have to pay extra for 90% of the restaurants also was unexpected, considering that they serve pretty much the same food as can be found in the main dining room and cafeteria buffet areas. When cruising on a ship of this caliber, the WiFi should simply be included as internet access is a necessity in today's world. The current cost is too expensive. If not, at least make the social connection package included. As for the fitness area -- it is much too small to accommodate 4000 people on board. Fitness machines were always occupied. Also the fact that there was additional cost to attend any of the spin class, aerobics, kick-boxing, etc. was not too pleasing. Additionally, it is worth noting that there is no locker room or changing area for the fitness area. No one wants to see 'sweaty bodies' walking through the other public areas to get back to their rooms to clean up. Reservations for all the shows could be better handled or explained prior to the cruise. To have to wait in line with several hundred people for a couple hours the first day just to reserve our 'shows' for the rest of the week caused most folks to have an initial sour attitude that was difficult to be around. Overall, however, we are quite happy with our cruise (once it got going after the first days hectic events) and the service we received. Read Less
3 Helpful Votes
Sail Date: May 2018
We were looking for a cruise in May that was going through the new Panama Canal and our travel agent suggested this one. We arrived at the embarkation port prior to the time they said their reception area would be open. We were allowed to ... Read More
We were looking for a cruise in May that was going through the new Panama Canal and our travel agent suggested this one. We arrived at the embarkation port prior to the time they said their reception area would be open. We were allowed to enter and walked through the registration process with almost no wait. We waited for about an hour upstairs and them were allowed on the ship. Were able to use our cabins much earlier than on other ships. I wear disappointed with the entertainment as there were multiple smaller venues and reservations were almost required. I thought we needed reservations for all the restaurants but found out the since we eat early we rarely had to wait. The food at all restaurants was good. Early in the trip the wait between courses was long, but as the days went by that was improved. Cabin Service was good but our cabin steward was either slower than normal or he had more cabins to serve. Most of the time the cabin was not cleaned up before noon. We were disappointed to find out that two ports pwere removed from the itinerary about two weeks before we left and one was added. The shore excursions were in general very good. Family traveling with us were disappointed that one excursion did not state that at the first stop at a beach the boat didn’t bring us to shore. The second stop did take us to shore. Also one stop required us to take a shuttle to the town we were supposed to dock at. And, the shuttle was $15 per person. When our party complained, in each case a refund of part of all of the fee was provided. Read Less
7 Helpful Votes
Sail Date: May 2018
My wife and I are seasoned cruisers and wanted to experience a fairly new ship without all the dings and odors of other ships we have been on. This was a beutiful ship with a terrific service crew with the 3rd leg out of Miami going over ... Read More
My wife and I are seasoned cruisers and wanted to experience a fairly new ship without all the dings and odors of other ships we have been on. This was a beutiful ship with a terrific service crew with the 3rd leg out of Miami going over to Los Angeles through the Panama Canal. Neither of us have been through the Panama Canal before, so we were really looking forward to this cruise. Here are our thoughts regarding this adventure. I will start with the Pro's and follow up with the Con's needing some attention. Pro's: Like swimming pool seating Like the waterfront for walking Like the two swimming pools and depth from 5.7 to of 6.5 feet Like the shower and pressure Loved The Observation lounge and windows Liked the singing group Phil & Keisha Duo except Phil needs to cut back on the Elvis sets Liked the Atrium seating to view a gigantic video board and to watch entertainment The Teppanyaki restaurant was set up very well and the food was plentiful and delicious. The Teppanyaki cook could be a comedian he was that good Great view coming into Cartagena Columbia. Peacocks, monkeys, toucans and ant eaters were some of the animals experienced. Super plant growth near the port. I have to say, the electic go carts were fun and sturdy. My wife and I raced each other and she let me win. We came in 35 and 36 seconds respectfully. Cowboy is the bartender in the Caverns outside bar on the waterfront. Great bartender. Jim Badger was the Piano Player in the District House and was very good and funny. He will pick on people in the audience. The singer Jenene Caramelo was very very good in the theater. The embarkation was really fast and easy Con's: The Latitudes Club representative was non-existent. As Platinum members, we could not contact anyone to handle questions regarding benefits. There was a card in the room speaking of the benefits, but not an explanation as to how to receive them. For example, each member gets 30 minutes of free internet for their use. But to receive the free minutes, you need to go to the internet manager to have the minutes post to your account associated to your cabin. The line was a mile long to see the two internet people to turn on the minutes. It took all of thirty seconds of face time after standing in line for thirty minutes. Not cool. They could have a better way. Also, the ship was not using any of the NCL Apps that you may have on your electronic device. The internet manager indicated that it is coming, but not functional at this time. We had to go to the Nextcruise desk to get info on Captains Latitudes party and for reservations for behind the scenes tours. They do not make it easy for Latitude members. We went to sign up for the behind the scenes tour, but it was sold out and put our names on a waiting list after only being on the ship for two hours. Even though they advertise concierge service which would have been nice to make all of the reservations, it appears non-existent. Also No information on departure area for Latitude members. Not to be completely negative, I do appreciate the two specialty dining and laundry services for Platinum members which was presented on a card in the room. They pride themselves on the latest electronics, but they have a long way to go. The electronic boards in the Public Areas to make reservations did not respond very well while attempting to use it. We did make one dinner reservation before it locked up, but failed at other dinner reservations and entertainment reservations. The TV electronics were also poor to use as a way to make reservations or to view our calendar of events. The calendar only showed one shore excursion made at home before the cruise. It did not reflect dinner reservations once made. I can’t reinforce how far they are behind on usable technology for cruisers. There should be messaging to the cabins and a useable interactive TV to make reservations and communicate with departments. FreeStyle cruising has gotten very lose as to attire on this ship. It use to mean when you want to eat, not what you where to eat in dining areas. The chairs in the theater are very uncomfortable. Cagney’s Restaurant was disappointing. The pro’s include the tuna tartar was exceptional and the prime rib which they indicated was a pound, but it sure seemed larger than that. I left about a quarter of it because I could not finish it. It was very tender and tasty also. The con’s include mediocre busboy service, the mashed potatoes had too much garlic. The lobster bisque was very bland. The wine glasses were huge and when you ordered a wine selection, they brought an individual carafe which filled only the bottom of the glass. Also, the whipped butter they served with the bread was not that good. The outdoor speaker systems on the ship are awful. You could not hear messages when announced on the 8th deck as well as the pool area. Another con is not having the restaurant menu’s available on the TV so as to make decisions as to where to eat. In the main dining room, The Manhattan Room, they were crowded and seemed to borrow servers from other specialty restaurants. The reservation system on the TV’s indicate the restaurants are full, but when you look in, there appears to be plenty of room. People make reservations and then do not act on them I guess. Charge $5 for reservations not acted on to solve the problem of blanket reservations. We got a phone message that are specialty restaurant Ocean Blue will cost us an extra $18/person even though it was covered under are specialty restaurant package. That really sucked calling the day before our reservation to let us know it would cost more. We cancelled our reservation. The ventilation in the theater is bad. It does not move enough cool air for the large number of people, which I believe is about 700 people capacity. I know it seems like there are a lot of con's, but the pro's helped balance out the benefits of being on this cruise. By the way, the Panama Canal was cool, even if it took us all day to work our way through it. Read Less
1 Helpful Vote
Sail Date: May 2018
The Bliss is a new ship from Norwegian. We wanted to cruise through the Panama Canal from Florida to Los Angeles. The ship is huge and impressive. We had a balcony stateroom near the front of the ship which was convenient for going ... Read More
The Bliss is a new ship from Norwegian. We wanted to cruise through the Panama Canal from Florida to Los Angeles. The ship is huge and impressive. We had a balcony stateroom near the front of the ship which was convenient for going everywhere. Overall we had a nice time, the biggest criticism is the lack of activities planned for sea days. If we loved the pool or sun, I guess we would have been happier. The movies were old that they showed. They needed more to do. The food was very good but many times too exotic for my tastes. They had many extra restaurants onboard which charged. We only ate in one, and many nights we just ate upstairs in the cafe. Service was very good when we did eat in ship dining rooms. The excursions were typical for cruise ships. We were very lucky on one. We went to Antigua in Guatemala. We were on a bus quite near the Fuego Volcano. If it had been a couple of weeks later, I don't know what would have happened. We saw all the villages underneath the volcano. I now wonder how those poor people made out. The nicest port we went to was Puerto Vallarta in Mexicp. It was beautiful. We liked that excursion the most. The best thing about the cruise was the entertainment. The Jersey Boys show was first class and very well done. Also other acts were excellent. Our cabin steward kept the room nicely. He was very professional and friendly. This was the second time we have been on Norwegian. We are frequent cruisers with other ships and would go with them again for the right deal. I am not a fan of big ships so I would not return to the Bliss. Read Less
1 Helpful Vote
Sail Date: May 2018
The cruise was chosen by us due to the Panama Canal transit, which was a a highlight—from daylight to dark that particular day we had fascinating views from our balcony, and were blessed with blue skies. Since we live in the tropics in ... Read More
The cruise was chosen by us due to the Panama Canal transit, which was a a highlight—from daylight to dark that particular day we had fascinating views from our balcony, and were blessed with blue skies. Since we live in the tropics in Australia, the scenery in the five countries visited, six shore excursions, contained no surprises in regard to landscape, weather and crops, but the third-world life-style certainly was different. So the trip was educational. The mighty ship itself, with its well-trained and happy crew, catered for various age groups. On our anniversary, at the Italian restaurant, we were surprised with cake and candles and a song, which brought me to tears. We had made no particular arrangements for this. Very touching to have young people from Indonesia and the Philippines wishing us well... a most worthwhile trip to recall for many years... One low-light was queueing for an extended period for Box Office reservations for Jersey Boys (promoted heavily) before the ship even left Miami. We actually saw the show two weeks later, so why the rush before we were even at sea. Not a good beginning, but it improved...lots... Read Less
1 Helpful Vote
Sail Date: May 2018
Chose this cruise because a tour agency was offering a great price for an escorted cruise package. Having someone else take care of the arrangements is a must when traveling with my elderly parent. Also, the itinerary was less port ... Read More
Chose this cruise because a tour agency was offering a great price for an escorted cruise package. Having someone else take care of the arrangements is a must when traveling with my elderly parent. Also, the itinerary was less port intensive with a sea day or two in between each port. If you have status with NCL, embarkation is always a breeze. Unfortunately, the Los Angeles Port was a very different experience. It seemed that it took a while for the tour group to get called to start the walk down into the custom area. When we got there, we saw custom agents having to use cell phones to take photos of arrivals. Labor intensive to say the least, and the customs employees handled themselves very professionally. The exercise layout for the Bliss is a little strange. Deck 7 outside has the tenders/ life boats and it only goes partway up and down the side of the ship. Deck 8 is the waterfront that is split with chairs / lounges and walking area. It was thoughtful of the dining staff to provide coffee/hot water and pastries around the waterfront bar areas for the cruisers enjoying the outside scenery. The walking area does not go around the front of the ship so walkers have to cut through the inside of the ship to continue walking. The Atrium stairway was beautiful to look at but not very functional to walk down. Everyone was using it as a photo op, but it was precarious to walk down. The tube ride did not have enough water flowing because people noticed that mostly men only made it through the entire ride. Women (more clothing) barely made it up the first hill and most had to be rescued after sliding back down. The inflatable tube flume ride was fun but had to carry up the tandem raft. If you go, get the single inner tube because you ride faster and you can experience the clear Plexiglas and think you're going to fall. The casino is huge and certain machines were making people happy. There were two ATM/Voucher/Change machines in the casino. Used the machine to break my bigger bills but it was out of service after the fourth day, sucks. I loved the set up of the Locals Bar and Grill which overlooks the atrium area. Found myself up there many a nights listening to Phil and Keysha, who was my companion's favorite group! Also kudos to the staff, they provided excellent service around the whole area. There was one handicap gentleman who hanged out in the area and the staff helped him get to the bar chair for the entertainment. Also the bartenders were great performers and back up singers for the groups. And finally, there was this one guy who helped the elevators after the bliss theater show ended. He'd get the passengers on the elevators as soon as possible and help with directions. Great staff. If Silas and his staff were cloned, then NCL would have the best fleet entertainment division in the industry! Wii Dancing with Alex was fun. I know Alex will get assigned to be a cruise director on a ship soon. Hope to see Uptown and Jersey Boys preform again. We went to see Uptown each night they preformed and were wowed by their energy and musicality. Phil and Keysha had their ship groupies following them to the different venues. Read Less
1 Helpful Vote
Sail Date: May 2018
When I chose this cruise, I wanted the experience of going all the way through the Panama Canal rather than just the first set of locks to the lake then back. To add to the itinerary, I got the experience of a brand new ship as well as the ... Read More
When I chose this cruise, I wanted the experience of going all the way through the Panama Canal rather than just the first set of locks to the lake then back. To add to the itinerary, I got the experience of a brand new ship as well as the largest ship in the Norwegian family. I certainly was not disappointed. From the ports we visited to the activities on board to the entertainment and activities and dining, it was a once-in-a lifetime experience. On this ship, Norwegian added four additional speciality dining possibilities that I have not seen on previous cruises: Los Lobos, a Mexican eatery; Q, a barbecue place; Ocean Blue, seafood; and Jimmy Buffet's Margaritaville. These four places added to Cagney's Steakhouse, Teppanyaki (Japanese hibachi), LaCucina (Italian) and Le Bistro (French) plus other smaller venues that sold desserts, chocolate and international food items. They even had a Starbucks on board that made my day. In additional to the buffet, they had three main dining rooms and a casual grill that offered "free" meals if you didn't want to pay extra for the speciality venues. Entertainment was boundless from a Beatles band, the Jersey Boys, several comedians, and other variety show possibilities. The only downside to all this was the enormous amount of people (4,000ish) that also wanted to see the shows and eat the food. Because I am limited in mobility, my biggest complaint was the extremely poor organization of embarkation and disembarkation for wheelchair assistance. There has got to be a better way of getting disabled passengers on and off the boat rather than waiting for such a long time. Overall, I would definitely give this trip and this ship 4.5 stars out of 5. Read Less
1 Helpful Vote
Sail Date: April 2018
We did the first transatlantic trip on this boat. The ship is beautiful, the staff attentive and the food was sublime. Well it should be as they had pulled the best of the best crew for this trip. There was some training in evidence and ... Read More
We did the first transatlantic trip on this boat. The ship is beautiful, the staff attentive and the food was sublime. Well it should be as they had pulled the best of the best crew for this trip. There was some training in evidence and we did have some snagging going on but I personally had no problem with this. I did have a problem with the extremely limited smoking facility. It was improved slightly during our stay but you either had to get very cold and wet on the H2O deck or go in the humidor which was a small box of a room which held about 20 people comfortably but was often filled with far more This was not fair on the cigar smokers who do not like to be surrounded by cigarette smoke when enjoying the very expensive cigars they purchased. The range of cocktails was good and they were freshly made on the whole. The food was really nice, we mainly ate at the Garden Cafe and the variety and amount of food was such that any one could have a good meal at any time. There is a bit too much time spent trying to upsell to you, the deposits on future cruises does not need to be mentioned several times a day, give the info and let people make their minds up, if you go to the demos about good posture or acupuncture but it is always just another way that they want you to spend money and lots of it, these are not cheap items. There is a lot to do but not always the space to enjoy it. The ship holds over 4,500 guests but the Cavern Club only holds 150, The Q room was always packed out for seminars and is badly planned to allow standing room, The Social was also too small. The theatre is only one level and that is not inclined enough so at the back it is very hard to see what is going on with all the heads in front. I am disabled and from a disability point of view I could not easily enter the H2O smoking area as the pathway was too narrow for the chair and I could not even begin to get into the humidor. There was a place to smoke in the casino but you could not smoke unless playing a machine or at the tables and I do no gamble very much. The staff soon chased you out even if you were playing a slot or table that was not available in the very small area of the casino that smoking was permitted. The 2 ports that we stopped at on the Azores and Halifax in Canada were very good although the tours would have been cheaper to have paid locally for. All that said we did have a good 12 days of chilling and having 99% of everything we needed done for us. Read Less
7 Helpful Votes
Sail Date: April 2018
I’ve taken out on inaugural trips the latest Norwegian ships since the Epic, so Bliss was the latest. Having sailed Escape in 2015 I was familiar with the core layout and so concentrated on what is different for this ship. The ... Read More
I’ve taken out on inaugural trips the latest Norwegian ships since the Epic, so Bliss was the latest. Having sailed Escape in 2015 I was familiar with the core layout and so concentrated on what is different for this ship. The bad points first (then we will get to the good points). No Moderno ☹️. My favourite restaurant in the fleet has been replaced by a Mexican which I didn’t fancy. Moreover not many others did, everytime I went by it it was near empty! New Cagneys menu. No baked potato Soup?!!! Or Oreo cheesecake . Also they have increased the prices so the larger filet is now over the $20 platinum limit (you can pay the upcharge if needed) Non theatre ents: lacking. No white hot / glow party. The caliante? Party was a bit of a flop, maybe better in warmer weather as a deck party but not in Alaska so not sure how that works. The skyline bar has now been swallowed up by the Casino and no longer the night venue. Instead the comedy club social doubled up as a half decent if sometimes cramped nightclub venue. No Howl at the moon either! The bar ents sang the same songs and the Beatles were the worst tribute act I’ve ever heard (and can’t unhear). There was another band that played in the Cavern which were half decent if you could get a seat. The Good points: The headline shows Havana and Jersey Boys we’re both great! I was a bit suspect as Jersey Boys out of my age range but sat through the 1hr 45mins clapping and tapping away. Havana was also a hit. The guest ents like tenors of rock were also great acts. Go-kart racing- was a lot more exciting than I thought it would be and well worth the $7 charge. Similarly the laser tag at $5 was a youthful blast from the past. Smokehouse venue, much better use of this venue and a late night bar. The food was really good and first time I’ve failed to finish a portion! All dining services were great, the crew were all great. The Brewhouse had loads of beers And lasted a lot longer than on Escape with some guest ales from Canada being added when we reached Halifax. Embarkation and disembarkation were fine, although we were at only about 50% capacity I had a trip into the Haven and it looks fantastic! The observation lounge was a bit hit and miss. It’s big, the bars at the very front, the toilets and the very back .. the walk in between at some stage resembled a cross between a retirement home and an inside sun deck with people sprawled out over sofas and yes some even had towels on the Chaisse long in the morning! The Internet when it was working was fastest I’ve had on any of the fleet and was able to stream live video from the ship during several events. Now if only they could bring back howl of the moon, white hot party and sort out a better night venue (smokehouse would have been better in my opinion) oh and Moderno it would have got 5* but can only give it 4*. Read Less
6 Helpful Votes
Sail Date: April 2018
We were on the inaugural sailing of the Bliss from Southampton to New York in a mini-suite. We generally book the mini-suite for the extra space with three adults but was really surprised at the amount of space available in the cabin. We ... Read More
We were on the inaugural sailing of the Bliss from Southampton to New York in a mini-suite. We generally book the mini-suite for the extra space with three adults but was really surprised at the amount of space available in the cabin. We had extra cabinet space available after putting everything away for a 12-day cruise. The only drawback to the cabin is the lack of counter space making laying things out very difficult but we survived. The ship has 3 main dining rooms which serve the same dinner selections. The one thing strange was the ship retains only one menu for the entire week for lunch in the dining room. Most other ships have a unique menu each day especially with the number of sea days more people had the opportunity to enjoy a sit-down lunch over the buffet. The ship took away the standard extra fee for most of the specialty dining locations making them simply al-a-carte locations. This makes it difficult to determine if the cost of adding a specialty dining package onto your cruise is a bargain or not. We will have to really think about for our next cruise. The entertainment was actually a disappointment for us. The biggest disappointment was The Jersey Boys The Musical and not The Jersey Boys the singing group which was who we thought was going to be on the ship and the reason we booked the cruise. The musical from the start was obvious it was not family friendly with the overuse of vulgarity when there was no reason for it. This is a very long dull show that never improved from the first scene to the last. The other main show was Havanna which was also not family friendly and while this show was a little better than Jersey Boys it was another that one viewing was enough. This sailing was 99% adults but with the summer season approaching more children will be on board with families wanting to enjoy the evening together. These shows make it impossible for families to enjoy the show together. The cruise director staff for the most part were extremely friendly and seemed to enjoy interacting with the guests. However, removing your clothes at the show down to your underwear is not professional and I am sure not following NCL policies for entertaining their guests. It was nice to see some new games in the evenings to break up the standard ones. Overall the serve was excellent and the crew made it a relaxing enjoyable time for all the guests. Read Less
9 Helpful Votes
Sail Date: April 2018
We did the Trans-Atlantic cruise last year on the Celebrity Eclipse and wanted to try a different cruise line this time around. The Bliss was still being built when we booked last September and looked like an amazing vessel, so we thought ... Read More
We did the Trans-Atlantic cruise last year on the Celebrity Eclipse and wanted to try a different cruise line this time around. The Bliss was still being built when we booked last September and looked like an amazing vessel, so we thought we'd give it a try. This is our third cruise, we did the Caribbean on the Disney Magic back in 2009, which was excellent. Boarding at Southampton was a fairly smooth, we arrived at 2:00pm and most of the passengers were already processed. Baggage drop-off signage could've been better, we had to drag our luggage about half the length of the ship to get it where it needed to be. Our bags rolled, so no big deal. I'm sure they'll get this ironed out soon. There was really no line to deal with processing in, we were in our room within ten minutes of arrival. Our initial room was 11209 aft with a balcony, but my wife bid on an upgrade and received it a few days before while we were still in London. Our new room was a mini-suite, 11109 mid-ship with a balcony and was absolutely beautiful. The entire ship was beautiful and smelled like a brand new car, everything shiny and spotless. We did Norwegian shore excursions in Ponta Degada, Azores and Halifax, Nova Scotia. The Azores excursion was to the Furnas Valley and we had lunch at the Cozido Das Caldeiras. The area reminded us of Yellowstone National Park with all the boiling hotpots and steam coming from the ground. Our outstanding meal was cooked by being steamed for six hours in a large container placed in the ground. We highly recommend this excursion. We also stopped at a tea plantation and tested local brews. We were back at the ship by 5:00pm and heading out to sea by 6:00 pm. Beautiful countryside to enjoy. The Halifax excursion took us to Peggy's Cove, about 40 miles away. Unfortunately the weather was not great, raining heavily at times, but Peggy's Cove was just beautiful anyway. Rain or shine it's worth checking out. We bought the hop-on hop-off bus pass but didn't end up using it because we found a nice restaurant about a 10 minute walk from the ship. The Waterfront Warehouse served the best seafood chowder and lobster I've ever had, and I grew up in New England. Friendly staff and outstanding beer to boot! Can't wait to get back there. The food on board was a hit or miss situation. We liked the Garden Cafe Buffet, beautiful setting in the front of the ship on Deck 16. Good variety but nowhere as close to Celebrity. Ate at the following Specialty Restaurants: Ocean Blue, oysters on the half shell were great but the main meal of sauteed scallops was nothing special; Cagney's Steakhouse, Surf & Turf and the Prime Rib were excellent; Teppanyaki's, the chef chopped and cooked everything right there, excellent Oriental cuisine. Great running commentary by the chef!; Los Lobos, Some the best authentic Mexican cuisine we've ever had. Guacamole salsa made fresh at you table, the chef stopped by to make sure everything was just so. Enchilada's to die for, just amazing. Highly recommend this place.; Margaritaville on the Deck 16, if you love delicious margarita's and Cheeseburgers in Paradise, this is your place to be. When we went for lunch, the Captain and his three senior officer's were having lunch and they looked content. Loved the overhead electric heaters to keep you toasty. The Savor and Taste had excellent atmosphere, but the food was just average. With twenty something restaurants on board, we were just a little disappointed. The entertainment was exceptional. We saw Jersey Boy's in Las Vegas in 2011 and the group of performers on the Bliss put on a high energy version that was perfect. A must see. The Beatles cover band was very good, doing songs from their early years, the Sgt Pepper's era and the Abbey Road years. The Cavern Club was small and cozy so get there early for all shows if you want a seat and table. We arrived an hour and a half before the show, sixth in line and the line got very long. If you loved the Beatles, well worth the wait. The highlight of the voyage for us was going under the Verrazano Narrows Bridge (all lit up) into New York City at 1:00am and then passing the Statue of Liberty and Ellis Island. Most of the passengers were up and about to see this. To top off the trip, we docked at Pier 88 in downtown Manhattan next to the aircraft carrier Intrepid, with an SR-71 on it's deck. Overall a very enjoyable voyage with just a few minor gripes on our part, but I'm sure Norwegian will correct within a few sailings. Customs at the Port of Manhattan was smooth and professional, all the Customs Officer's were friendly and helpful. Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 3.9
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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