"First the Good:
The staff on the Bliss is wonderful, every single staff member we encountered was very pleasant and genuinely seemed happy to help.
Service in restaurants, hotels and any where you go in..."Read More
I want to start off by saying that I recognize that this is a stressful time for everyone including and especially for the travel industry. We cruised from March 8 to March 15. On March 8 when we left, COVID19 was a concern but not to the same extent it was by the end of our cruise.
That being said, the service on this ship is terrible from day one.This as my first time with NCL, but I have ...
I was there to dance every night and eat healthy food. I give it 5 stars for that. I will say that the NCL Escape, its' sister ship, was a little better in that regard. It's H2O Spice was larger and it was great for dancing. Also, their Skyline Bar had a dance floor and it was less claustrophobic than the Social was on the Bliss. On the Bliss, half of the Skyline was taken up with casino ...
Got off the Bliss in NYC on Sunday the 15th had CDC Waiting for us to take our Temps as we walked off. NCL was told day 2 that a 2 year old on the 03/01 sailing tested positive, And then EVERYTHING Changed. They did not tell Any One on the ship until the 15th a day After we got off. Their was a family quarantine in their room on our floor (10) until they got off in Nassau.
No one could touch ...
Friends were going on this cruise and I wanted to see the Panama Canal. It was a three week cruise and we were looking forward to a memorable trip with friends. The Cabin was nice except for the bed. The Platform bed was very poor. You could feel the woven platform when you laid on the mattress. The steward had to install a bed board and mattress topper before the mattress was tolerable, not ...
I’m going to start by saying the staff and crew were very friendly and accommodating and personable and very professional. We saw none of the rude unfriendly staff some of the lower star ratings stated. Yes the bliss wasn’t perfect. They do nickle and dime you but if you know that going in you can prepare for it. The food was good. The buffet was repetitive and very very crowded a lot of the time ...
The ship itself is fine. The issue is customer service, select ignorant cruisers and entertainment which badly needs a new life. Norwegian has so much potential but often does not live up to it. Their communication to cruisers is weak. Got a notice the day before that all boarding will not begin until 100pm. We get there at 130pm and lobby is empty as they started boarding at 1130am and the ...
Loved the fact it was two weeks and at the time of year when we needed a break.
Beautiful new ship. Observation Lounge was very spacious, maybe too spacious as itwas half empty a lot of the time. Food was okay but not great. Better on the Escape.
Layout was good but prefer the Escape here as well. The entertainment/shows were inadequate for the number of days we were on the cruise ship, ...
- Summary: we have cruised a number of lines (Carnival, Royal Caribbean, Princess, Celebrity, Holland America, Oceania.) This was our first cruise on NCL and was the best experience we have had on a mass-market line. Excluding Oceania which is our favorite but in a different price bracket. We would definitely use NCL again if they have itineraries/prices that suit us.
- This cruise was chosen ...
I really love the luxury of not having to fly to go on a cruise, New York is an hour and a half away and I am grateful that NCL has ships sailing from NYC port. The Bliss is a beautiful ship, very very up-to-date in every respect. I feel there is something for everyone onboard, from dining, entertainment, activities etc.
Embarkation was crowded BUT organized considering there were 4900 people ...
I booked this trip at the last minute because 1) The Panama Canal was on my list and 2) I had an unexpected long opening in my calendar. First Norwegian cruise for me. Generally lovely ship except for the disappointingly small and only pool for non-Haven guests. Staff were generally very accommodating, curiously though, the entertainment staff and cruise director had an "attitude" I did not ...