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2 Helpful Votes
Sail Date: March 2019
First tiime we have cruised with Princess. Thought this new ship would be wonderful. And it was - to a point. The good: ship looks great. Beautifully decorated, shiny, clean and new. Our mini-suite was lovely, if smaller than on other ... Read More
First tiime we have cruised with Princess. Thought this new ship would be wonderful. And it was - to a point. The good: ship looks great. Beautifully decorated, shiny, clean and new. Our mini-suite was lovely, if smaller than on other cruises we’ve done with other companies. Bed comfortable. Balcony very small, but adequate. Our stateroom staff were just lovely, friendly, everything always clean. The food on board we found very good in the buffet area and dining rooms. The International cafe was great, staff excellent. The entertainment was quite good, if you could see it (more on that later). Movie under the Stars is well done, and great new movies all the time, which are then available on the tvs in your stateroom. The Average: where to start. I did not expect to feel the ship so crowded, and it only took a day to realise this magnificent looking ship has been designed by one screwy naval architect. There is simply a flow problem of people moving around the ship, particularly on sea days or when weather is inclement on the upper decks. The central Piazza looks great, but is overlooked by cafes, bars and restaurants, which suffer from the terrible acoustics - everything entertainment wise often sounds so shrill and loud and completely drowns out any conversation you’re trying to have. Tried and failed to have a relaxing breakfast one morning at the International cafe while a paper plane competition was being held with a very enthusiastic and shrill-voiced hostess - just awful. This area too becomes an absolute bottleneck when activities or performances are being held - just not nearly enough seating, and people have to stand two to three deep to see - and block anyone trying to move past. I can’t understand why other areas of the ship aren’t used for “fun” activities, Zumba, line dancing, wooden horse racing etc - where the noise can be managed better. There is a shortage of outside deck area, virtually nothing downstairs off the public areas, and on the upper levels there is nowhere you can walk completely around the ship - it all comes across as public spaces being compromised for additional cabins or exclusive areas. The theatre is small (much smaller than any cruise ship we have been on), there as there can be up to 4000 people on board, and shows are usually shown twice at night, sometimes repeated the next day in the afternoon, simple maths shows that there is no way everyone can see the headline shows, and people quickly work out they have to be in the theatre 30-40 mins early to get a seat. There are other public areas like the Vista Bar, and Princess Live Theatre, but public areas seems to be small and compartmentalised. The ship is enormous but doesn’t feel like it is - hard to explain but something seems amiss. We just felt it was such a shame when the ship looks so lovely at first sight, but just somehow fails to deliver. The bad: the worst by far shops on any cruise ship - some highend shops that were always empty, and then only two small stores for general merchandise, souvenirs etc - these were crowded, and offered very little - could not even buy a Princess logo hat (I collect) as these apparently sold out a few cruises ago, and the staff couldn’t order and they had to just take what was sent to them. The alcohol duty free section was ridiculous, one bottle of each type of alcohol you may want to buy stacked on a tiny table in among the toys and chocolates - you pick up an order form from the table - no staff interaction, no promotions, worst I’ve seen on any ship. Overview: I don’t know how, but this gorgeous looking ship, with lovely staff and good food, just misses - and I can only think it’s the design - more use needs to be made of some smaller public areas, and some activities moved from the central Piazza. Cruises are not inexpensive, there’s a big market out there and lots to choose from. I had a really enjoyable cruise as New Zealand is magnificent and we were off the ship for all shore-days. But I would not sail on this beautiful looking new ship again, although I will definitely cruise to New Zealand again in the future. Read Less
1 Helpful Vote
Sail Date: March 2019
The ship is new and very impressive. Staterooms were bigger that SEA princess and SUN princess. Both my wife and I enjoy keeping fit whilst on board. I was appalled that to use the sauna I would have to pay $199. You can not purchase ... Read More
The ship is new and very impressive. Staterooms were bigger that SEA princess and SUN princess. Both my wife and I enjoy keeping fit whilst on board. I was appalled that to use the sauna I would have to pay $199. You can not purchase a day pass to use the sauna or steam room. The Majestic also had fewer fresh water dispenses than SEA and SUN. At breakfast you were not able to serve yourself orange juice. The food was not of the high standard that I had experienced on previous Princess Cruises. The ship was full and it appeared that staff were struggling to cope with demand. At dinner our waiter had too many tables to cater for and we often had to wait long periods for drink service. The destinations were excellent in particular Milford Sound and Tauranga. In summary I would not recommend the Majestic Princess. Read Less
1 Helpful Vote
Sail Date: March 2019
My wife and I are platinum level cruisers, needless to say we have stayed true to Princess. We decided to try the newest in the Princess fleet that is the Majestic Princess, unfortunately the experience was not what we expected. The ... Read More
My wife and I are platinum level cruisers, needless to say we have stayed true to Princess. We decided to try the newest in the Princess fleet that is the Majestic Princess, unfortunately the experience was not what we expected. The atmosphere we experienced on previous cruises with Princess on obviously smaller ships (Golden princess, Diamond Princess, Sea Princess) was not there. On this occasion it was just as if Princess have focused on getting as much as possible from passengers, giving very little back...No more happy hour...Elite/Platinum special afternoon get together s were dismal to say the least. Overall a very average cruise experience definitely not up to Princess standard...Hopefully it will not be the standard for future cruises, because if not then a lot of regular Princess cruises will be looking at other cruise lines. Ship:- A beautiful ship - clean and definitely Majestic Cabin:- Balcony cabin M629 was great with all anyone could ask for..No noise with easy access to lifts - stairs - buffet area and the Wake Bar at the very rear of the ship. Dining:- We had anytime dining and did not experience any problems getting a table. We were however disappointed with the meals on several occasions. Meat was not cooked (raw) one one occasion not edible. Other dishes were very repetitious and bland, definitely not as described. The buffet was as expected for the first two days, but it never changed ????what you saw to-day is what you got tomorrow.... Entertainment: Went to the Theater once and saw a juggler and comedian...great show Went once to a Princess production show and did not go again...It was loud and suitable for a very young audience, certainly not for the majority of older folk. In cabin TV was great with a good selection of the latest movies... Activities:- A good selection of daytime programs to suit most tastes. most of which were around the Atrium area of the ship. If you could get a table... Service:- Could not fault the service from any area of the ship...staff were always ready to assist and help. Ports:- Having done this cruise twice before we were familiar with the ports visited, however still enjoyed every aspect every time. Shore Excursions:- I guess this is always a bone of contention for regular cruises as they are aware that the cost of an excursion from Princess is going to be far more expensive than purchasing from local operators..Always a good idea to do your research before buying an excursion from the ship. Drinks:- One would think that sailing duty free ect would be great, sadly this is not the case. The average price of a beer was around $8.95 with the price of a glass of average wine was $10 per glass. A bottle of wine for which we would purchase in Australia for around $10-$12 per bottle, started at $46 and went up from there. I, like the majority of cruises who enjoy an ale or glass of wine consider this to be exorbitant. If you dont drink at all thats fine but an average Aussie considers this a part of the social experience and looks forward to it. The so called Duty Free alcohol on board the ship is just ridiculous, you can buy better from Dan Murphy on a regular day. Why Princess and other cruise lines think that passengers are silly is beyond me. Conclusion:- A big ship and definitely an experience, but for a regular older (65+) cruiser I would probably choose a more traditional ship, I can go down to Westfield Plaza and sit in a coffee shop and have the same if not a better atmosphere. Read Less
Sail Date: March 2019
Princess Cruises are my favourite however this one fell short of my expectations it is far too big with not enough lifts and the entertainment venues were too loud they must be trying out new amplifiers which are simply not needed you ... Read More
Princess Cruises are my favourite however this one fell short of my expectations it is far too big with not enough lifts and the entertainment venues were too loud they must be trying out new amplifiers which are simply not needed you simply can't find a place inside to have a quite drink and chat which has been so good in previous cruises you couldn't even talk in several of the specially restaurants as the noise floated up the atrium to deck 6 & 7 it was like Princess were catering for the 30 to 40 year olds who like to dance the night away with loud music... you still can dance if the volume was turned down inside and maybe if you want it loud deck 16 would be the place not deck 5 that makes it uncomfortable for decks 6 & 7 as well.. having said all that I have another cruise booked so will see if the music is turned down...sure hope so. We chose anytime dining and whilst the waiting time was minimal the food was not hot and serving time was little too long, our cabin was adequate and the shower a little bigger than other ships. The entertainment in the Princess Theatre was very good and day time activities were plentiful, overall we found this cruise too noisy for us as we like to sit down and enjoy a cup of coffee and this was not possible due to the lack of seating and the noise. Read Less
1 Helpful Vote
Sail Date: March 2019
We loved the itinerary, but were so disappointed to find that our excursion had been cancelled last minute by Princess with no offer to help replace it. So we were on our own in Wellington. Then the ship had a delay with fog in Dunedin ... Read More
We loved the itinerary, but were so disappointed to find that our excursion had been cancelled last minute by Princess with no offer to help replace it. So we were on our own in Wellington. Then the ship had a delay with fog in Dunedin and could not dock an hour later because the tides were too low for this immense ship. The one Princess excursion to Waitupo and Rainbow Springs that was not cancelled was excellent! We also loved the Milford Sound fiords day. The entertainment on the ship was also very good, with Magic, Encore, and musical productions. It’s important to get there at least 30 minutes ahead if you want a seat though. Restaurant service in Anytime Dining was good with Ferdie as our favorite waiter. We were also extremely frustrated with erroneous bar charges that took multiple trips to the desk over several days, along with phone calls. Each time we were assured that it was corrected only to find that was not true. ( We had ordered just two glasses of wine one night but were charged for six!). These were finally corrected just an hour before we debarked. All of this left a very bad taste with Princess! We have never experienced problems like this on other cruises including Norwegian, Holland America, Gate One, or Azamara. We have already scheduled future cruises with Azamara and Celebrity, and will probably not sail on a large Princess ship again. Read Less
Sail Date: February 2019
First time on a Princess 'Royal class' ship and I was interested to compare this ship with the 'Crown class' ships I'd previously sailed on. Well I can confirm it's big, and although there were some pluses ... Read More
First time on a Princess 'Royal class' ship and I was interested to compare this ship with the 'Crown class' ships I'd previously sailed on. Well I can confirm it's big, and although there were some pluses in the experience, for me, I felt that Majestic was a little too big. As usual embarkation (Elite) was seamless. Even the photographers respected our polite no thank you, although sadly they reverted to normal at the port gangways. Did not like being mauled by that Panda! Our cabin was great, although the balcony was a little small and our steward was excellent. I thought that storage space was far better than the smaller ships. Lifts. I don't need to use them but when I did I found that I needed to wait longer than on previous ships, particularly at peak times. Alfredo's. Wonderful! Particularly liked the small pasta dishes. Service was always excellent and the pizza was cooked to perfection.(unlike in other reviews) International cafe. Good. but not as good as previously.Friendly service at breakfast. pastries v.good. Not always possible to get waiter even when quiet but always managed to find one. Coffee card now electronic so you can't carry it over to next cruise but still great value. Some confusion over which line is for coffee and which is for food. A few people very grumpy if they feel you're jumping the line, particularly in the morning. Walking the deck.On sea days I've got into the habit of an hour deck walk. Not easy on this ship. Previously I've walked Prom deck but this isn't really viable on Majestic. .Had to use upper decks which provided little shelter from the wind. ( Fortunately it was mostly dry). Elite perks. Mostly very good. Wife loves free laundry. One thing not as good. On past trips we were allowed to access the tenders by showing our cards at a time of our choosing. This didn't happen on this cruise. Yes, we had a separate waiting area and we probably got off the ship quicker than others but there was still a long wait. Dinning. World Fresh Marketplace Good variety of food and mostly excellent quality. Tea, coffee somewhat problematic with some machines empty or out of order. Didn't like the seating set up. Certainly not the place for a quite Lunch on a sea day Anytime Dining. It's a small thing but on my many previous Princess voyages I cannot recall an occasion when my water glass was allowed to empty. Not so on this ship. Service was inconsistent. Some of the waiters seemed to lack confidence, others didn't appear to pay attention to detail and on one night the waiter thought that he was auditioning for a comedy show! (He wouldn't have got the part). The food was comparable to other smaller ships. Captains Circle event. Better than anything we'd experienced before.: generous with drinks, relevant and mercifully short. Exceeded expectations. Theatre.. Simply too small. Not happy about having to arrive over half an hour early to secure a seat. Missed some shows I'd have liked to see, due to this. Gym Not big enough. Very busy at peak times. Enrichment programme. Hoped that a larger ship would have a greater range but this was not the case. Flash sales, bingo, quizzes were the norm. The Maori Ambassadors were a shinning light in an otherwise unenlightening experience. Disembarkation. Late and a little chaotic. Maybe due to numbers? I would not discount using the larger ship again, but ,on balance, I would prefer a smaller one. Read Less
1 Helpful Vote
Sail Date: February 2019
We took this cruise for convenience as it was round trip from Sydney, our home city. The standard of this cruise is very average, in terms of foods and activities. Public areas not enough, probably they have more rooms instead for ... Read More
We took this cruise for convenience as it was round trip from Sydney, our home city. The standard of this cruise is very average, in terms of foods and activities. Public areas not enough, probably they have more rooms instead for revenue?! Extremely crowded theatres, everyone need to go there at least 20-30 minutes before showtime to secure a seat! We arrived 30 minutes before showtime at the Vista Lounge, there was no seat! Central area is too small to dance or do anything for the number of passengers on this ship! There were not enough varities of activities on the many sea days. Staff are very efficient, very smooth operations in embark and disembark, we got on and off the ship without much waiting at all. In the dining rooms, staff are well mannered and efficient too, meals arrived hot not warm, although the choices are limited I feel, as I do not take fish. Luckily the weather was on our side, so it was enjoyable cruise overall....... Read Less
2 Helpful Votes
Sail Date: January 2019
The best of NZ Fjordland is to be experienced on cruise ships. Majestic Princess is a new and beautiful ship. The cruise into the Sounds was excellent! Our balcony cabin is of standard size and is very clean. I don't believe ... Read More
The best of NZ Fjordland is to be experienced on cruise ships. Majestic Princess is a new and beautiful ship. The cruise into the Sounds was excellent! Our balcony cabin is of standard size and is very clean. I don't believe in paid dining on cruise ships but this time we paid to dine in Harmony restaurant and it was very good. The British pub lunch however was disappointing. We chose "fish & chips" and the fish was definitely not Cod Fillet as advertised on the menu. The pizzas in Alfredo were undercooked and taken a long time to be served. I had a pasta that was still cold inside. There's a slight disappointment to see the Princess Theatre (and also Vista Gaming Lounge) designed quite small in relation to the size of the ship. There were often people left standing to watch the shows. There was a lack of overall enthusiasm from the staff and there was quite often service-without-a-smile. I have personally experienced and also witnessed this lack of service from some bar/buffet staff and also the front desk. I like Princess and am a platinum level Captain Circle member, so is my partner. However this was the first Princess cruise that we experienced impersonal and mediocre service so we would like Majestic to take this feedback on board and improve their service please. Read Less
6 Helpful Votes
Sail Date: December 2018
New Zealand summer time never lets you down it was just a pity about the balcony of the cabin. The ship itself is lovely and the entertainment very good, food was hit and miss the kitchen trying to pass chicken pieces off as ... Read More
New Zealand summer time never lets you down it was just a pity about the balcony of the cabin. The ship itself is lovely and the entertainment very good, food was hit and miss the kitchen trying to pass chicken pieces off as sweetbreads......both Grille and Harmony had good food but Le Mer was a very poor representation of French cuisine. Definitely go to the English Pub lunch at Grille it's the closest you would get to a true pommy experience the sausages are the best I have ever eaten and my wife had the steak and kidney pie with plenty of kidney we went both times it was on. Drinks are super expensive we were going to do the drink package and decided not too which worked out well just limiting how much you have to drink, cocktails nothing out of the ordinary here compared to other cruise lines. Entertainment was exceptional but to get a seat in the theatre you had to be there one hour before the show started a lot of people were disappointed. Shopping was per any ship. Embarking and disembarking were exceptional smooth we took the baggage with us when leaving the ship. Read Less
6 Helpful Votes
Sail Date: December 2018
If you have young children, avoid the Aust/NZ cruise. Go to Royal Carribean instead. This ship is predominately retirees. Some of which are not very accepting of young children. You will be getting the evil eye, or rolling eye balls as ... Read More
If you have young children, avoid the Aust/NZ cruise. Go to Royal Carribean instead. This ship is predominately retirees. Some of which are not very accepting of young children. You will be getting the evil eye, or rolling eye balls as soon as you kids open their mouth. Kids club was amazing though. We left the kids there most of the time. They enjoyed it. You do have to pick them up for lunch and dinner. We were a party of 3 adults between 30 - 38. There was hardly anything fun for us to do. Majority of the activities and music is catered towards the the older crowd. Buffet was terrible and lacks choice. They served the same food for 13 days!! They change the sausage from English bangers to Italian sausage on alternative days and that’s about it. Dining room menu was fantastic. Changed every day. Service was fast Service staff were all fantastic. Ship was nice and clean. Luxury brands were reasonable prices compared to what you pay outside. Basically, if you have kids or if you are young. Go elsewhere. This is not the cruise for you Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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