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3 Helpful Votes
Sail Date: October 2018
Do not book mini suite E719 unless you are a smoker!! Our balcony directly above outdoor smoking area! Unable to use balcony or even open door to balcony due to cigarette smell. Even well after all in bed the smell lingered! This should be ... Read More
Do not book mini suite E719 unless you are a smoker!! Our balcony directly above outdoor smoking area! Unable to use balcony or even open door to balcony due to cigarette smell. Even well after all in bed the smell lingered! This should be advertised as a mini suite above smoking area! Couldnt even have a surprise tomantic dinner on the balcony due to the horrible smell! Ruined it! The cruise itself was great altho personally too many people! The theatre was way too small for the crowds! Pushing and shoving to get seats for both shows every night! If you ate at the first seating you had to eat quickly and run to the theatre to wait for the show! Very dissapointing! As always food delicious and no complaints of service or staff! Will stick with smaller ships on Princess in the future and will definitely make sure I am no where near a smoking area Read Less
3 Helpful Votes
Sail Date: September 2018
We selected this cruise because of its itinerary and we because we have enjoyed sailing with Princess before. We booked a Suite (Riveria 616), partly for the extra space and partly for the added perks. The ship: Launched in 2017, ... Read More
We selected this cruise because of its itinerary and we because we have enjoyed sailing with Princess before. We booked a Suite (Riveria 616), partly for the extra space and partly for the added perks. The ship: Launched in 2017, Majestic is Princess’s newest and largest ship (19 decks carrying up to 3,560 passengers and 1,345 crew). Although a new-ish ship, the quality of the finish isn’t great and it is already signs of wear and tear. There are new venues and facilities on board, but the layout needs a rethink. I don’t think that Princess has a clear understanding of, or even wants, a target market (instead it seems to be trying to cater for a wide variety of tastes and interests). Embarkation / Disembarkation: Not a great start to our cruise. ‘Priority Embarkation’ for Suite (and Elite) guests is a bit misleading – you are only given priority within the boarding slot you have been pre-allocated based on your stateroom deck. After being told to follow the main queues at check-in and Customs, I complained when faced with tail-back at Security and was allowed to join the shorter Priority queue (there is no point paying for a service you don’t get). When checking in, we discovered that my husband’s cruise card had been lost and we had to wait for temporary one to be issued before we could progress to boarding. Although we boarded at 1330, two of our three cases didn’t arrive until after 1730. Disembarkation was a breeze though. We took advantage of a room service breakfast (on the last morning this is only available to Suite guests) and we were also able to relax in the VIP Lounge until we were ready to leave. Stateroom: All clean and neatly prepared by our friendly steward Ricardo, who welcomed us with a glass of champagne. We immediately received a call inviting us to make a reservation at one of the speciality restaurants (complimentary for the first evening). The beverage steward arrived promptly to tailor our mini-bar. The cabin layout and amenities were as advertised, although the DVD player had been replaced by on demand in-house movies (we couldn’t find any films we hadn’t already seen!). Ricardo did an outstanding job in keeping our cabin spotlessly clean, replacing towels, toiletries etc. Bars and Dining: A big gripe was that only one bar (Bellini’s) served champagne and we couldn’t get a seat here for a pre-dinner drink – mainly occupied by folks who weren’t actually drinking (most were watching the entertainment in the atrium or playing cards). Dining for Suite guests is split between two restaurants. We breakfasted in the Crown Grill which offered additional food options (loved the waffles). Lovely and quiet at this time of day. Service was attentive (thanks in particular to Ariel, Alex and Demis). No views here though. We enjoyed Club Dining in the Concerto for lunch and dinner. We were always welcomed with a smile by Keshia and Vicente. Misha and Kristina ensured that every meal was a delight - they were so friendly, taking the time to stop and chat, making sure that we were relaxed, remembering our favourite drinks and food, making recommendations that were just right for us. The food was pretty good too!. Food at La Mer (French bistro) was amazing, especially the lobster bisque and filet mignon. The lovely Marko ensured that our dinners here were so special. We also enjoyed our meal at the Cantonese Harmony, attended by Ammarin and Anup who were were friendly, attentive and professional. The quality of the steaks at the Crown Grill wasn’t a match for our previous experiences in Princess’s Sterling Grill. The VIP Lounge was handy for a lighter breakfast, snacks throughout the day plus the best coffee on board. Here, the ever-cheerful Monica was an absolute star for so many reasons. She answered our daily questions with patience, professionalism and good humour. She even lent us her personal mobile once, when we had a problem with our own phone. Tours: We loved the destination talks and presentations – (dance, arts & craft etc). Princess offered a good range of private, small group and larger tours. We booked ours well ahead and enjoyed all but one of these. The Waiheke Island Wine Tour was terrible (mainly due to poor planning and logistics) and, following several complaints, we were given a 50% refund. Entertainment: The theatre and Vista Lounge were too small to cope with the demand – to get a decent view you had to go 30 to 40 minutes ahead of the show starting. The entertainment was only so-so. Chris Watkins (instrumentalist) was the best. Mercury Rising wasn’t a perfect Freddie soundalike (then again who could be), but he provided an innovative and light-hearted tribute which got the audience going. We also liked the Neil Diamond (Jumari) tribute. The Watercolour Fantasy displays can’t compete with those in Las Vegas. Dubai etc, but are worth a quick look (we liked the James Bond and Sinatra themed shows) Other on-board services: Too much space devoted to expensive shops, including photography. The adults-only Sanctuary had been replaced by the Hollywood Conservatory and Pool Club. This is a covered area with a small pool surrounded by loungers and cabanas plus a separate games area. Children are allowed, except in the pool. The ceiling fans made this pretty cold on cloudy days. Spa treatments OK. Princess has moved from a minutes-based package (120 minutes for USD$69 = about £57 which would have done us fine) to one based on days (13 days for AUD$150 = £92 approx). Apart from the first day, the internet access was pretty good. We made repeated use of the laundry service (complimentary for Suite guests) – all clothes returned clean and pressed within 24 hours. I would highly recommend the Platinum Studio experience (black and white portraits). Jophel really took the time to understand us and ensure that we were fully relaxed before our session. He took plenty of photos, with no obligation to buy. The digital images are professionally touched up, and if required, printed and mounted. We really loved the results. Summary: Our highlight was the amazing customer service. The cons were the crowds and the ship’s layout. Apart from the small VIP lounge, we could not find a quiet space. Worst was the atrium, constantly used for various enrichments, with the noise spreading to the surrounding bars and eateries (including two speciality restaurants) - very reminiscent of a food court in a shopping centre. Also, you can’t use the quieter aft lifts to directly access the main restaurants. In the future, we will stick to small ship cruises. Read Less
4 Helpful Votes
Sail Date: September 2018
We were eager to try out the Majestic Princess after its inaugural season in South East Asia. The ship itself is still new and shiny with some good features. Specially notable are the audio visual equipment in the Princess Theatre and ... Read More
We were eager to try out the Majestic Princess after its inaugural season in South East Asia. The ship itself is still new and shiny with some good features. Specially notable are the audio visual equipment in the Princess Theatre and throughout the ship. We had balcony cabin D208, which was spacious, clean and comfortable. Princess advertise their Princess Sleep luxury mattresses and bed linen. Our mattresses (there's always 2 mattresses whether separate or pushed together to form a queen size) were not new, by a long shot. Both mattresses were sunken and hard and obviously recycled from an older ship. The small coffee table in the room probably came from the same old ship, bubbling and peeling veneers. The clothes hanging space is same as other Princess ships, very roomy with plenty of hanging and shelf space with safe. Bathroom is comfortable. Very small with just enough space to dress in. The shower works well, has a curtain and enough space. The curtain doesn't feel too close. The shower gel and combined shampoo/conditioner is from a bulk dispenser on the wall. Hot and cold water with good pressure. Toilet works perfectly. Dining.. Buffet dining areas very good. There are hand washing areas near the entrance to the buffet areas, however these are placed out of site when entering the buffet areas and no-one washes their hands before entering and using the tongs to pick up food. There needs to be staff at the entry to direct all passengers to wash their hands first! Plenty of variety and great quality. Service very good. Quite crowded at most times. The enclosed area called The Bakery had good fresh breads, desserts and the fruit crumbles with custard and ice cream were popular. This particular spot is where to get the best coffee on the ship, compared to all other coffee outlets which are generally abysmal. The coffee which they use everywhere on the ship is called "New Grounds". Well it's rubbish. Definitely not worth buying their Coffee Card, which supposedly gives you a discount. At AUD$35 for 15 cups, by the time you've realised how poor the coffee is, it's too late. The main dining rooms, Symphony and Concerto have very good food, a smallish menu which changes daily, plus some standard menu items which are always available. Good service and nice surroundings, good silverware. Only one of the three Specialty Restaurants (at an extra charge of AUD$35 to $45 per person) was worth the extra expense. Harmony Restaurant, a Contonese style Chinese restaurant privides a good menu snd every item was expertly prepared. Delicious! The Crown Grill steak and seafood restaurant was not a good experience. Starter of lobster pattie was very nice. Main of grilled medium rare to medium fillet mignon was way overcooked, dry and I'd say boiled then flash fried. No thanks. The last of the specialty restaurants was the Le Mer French restaurant. Just an all-round bad experience. The venue is fully open to the passers by, staggering from one place to another, right next to people who are supposedly having an enjoyable French restaurant experience. The music and din from the Piazza, 2 floors below is so loud because there are no walls to this venue. The food was average quality but don't expect vegetables to be served with your main course. This was the most expensive of the specialty dining venues and at AUD$90 was not money well spent. The main dining rooms and even the buffet were better. The entertainment in the Princess Theatre were world class performances. Exceptional and worth managing other activities to fit in with these professional stage shows. But get there at least 20 minutes before starting time. On board shopping? No. Pool areas, good. Pool-side food outlets minimalist. Could be so much better if they added a few more items to the very basic menu. Some chicken wings, spring rolls, a dagwood dog? The Hollywood conservatory area. Basically empty space. Occupying the best position on the ship, top deck, forward, above the Captain's Bridge. Perfect location for a chic lounge. No. It's just 4 or 5 day-beds occupied by 8 or so people. Could be such a nice spot. And it doesn't matter how many drinks you buy here, you won't be offered canapés or a snack or a peanut! But at least the staff do enforce the 'no children' rule for this area. Generally staff are pleasant, helpful and professional. Vines Wine Bar advertises that they serve Tapas with drinks purchase. They don't. Over all, I feel this new ship is nice, the staff are warm, friendly and very helpful. I do feel also that someone or a committee I call the "Razor Gang" have been responsible for going around the ship and deleting many facilities and services from the ship's on-board offerings after leaving South East Asia. Such as Yum Cha, bar snacks, Tapas and other items that were previously available to passengers before the Majestic came to Australia. I can only assume that this level of cost-cutting is because in Australia and New Zealand it is not a natural custom to be handing out gratuities. No tips? They'll cut some of the services otherwise supplied in other parts of the world. Not a great way to be perceived when starting a new cruising season in this part of the world. Read Less
1 Helpful Vote
Sail Date: September 2018
The Ship, the Crew, the Food, the Activities, Service and Ports were all absolutely fantastic! We did the New-Zealand Cruise and it provided heaps of on shore options, and the New-Zealand people are ever so friendly, they are just ... Read More
The Ship, the Crew, the Food, the Activities, Service and Ports were all absolutely fantastic! We did the New-Zealand Cruise and it provided heaps of on shore options, and the New-Zealand people are ever so friendly, they are just absolutely amazing. There are also lots of fun on board activities and the Entertainment Staff really look after you. Kicking back on Deck 16 or 17 outside in the sun, or under the stars is great. If you just want to totally relax, then the adults only area indoors on Deck 16 is a haven for it. The experience both on board and on shore was great. Get in early if you want to go to the Theater though as it is usually full. Lifts are also an issue as they become very busy around Meal and Activity times. Disembarkation along-side Port can be a bit of a disappointment as it can take quite a while some-times. Getting to shore on the Tenders though is really well organised and surprisingly quick and easy! Go figure. Have fun! Read Less
1 Helpful Vote
Sail Date: September 2018
Good food experience with many options.No problems suppling food of your choose. Crown Grill still has good quality. International Cafe is good for light snack & coffee. Entartainment good but spaces limited to first diners. ... Read More
Good food experience with many options.No problems suppling food of your choose. Crown Grill still has good quality. International Cafe is good for light snack & coffee. Entartainment good but spaces limited to first diners. Pleaty of things to do during the day. Staff always willing to help you in need. outside area easy to get around with easy aCCESS TO FOOD & DRINKS. Cabin staff good with room always completed in time and never have to wait. Need to improve excursion departures compared to other princess cruise ships and depature disbarkment took some time compared to meeting times but only a sdmall problem. embarkment good and could board before scheduled time and luggage drop off excellant and recieved cases prompltly in rooms and could unpack before dinning time. Good cruise and would only consider Princess cruises for future cruises. have already travelled 12 times with another 2 cruises booked for the future. Read Less
3 Helpful Votes
Sail Date: September 2018
We booked this cruise using Marriott Vacation Club points for the 2 nights from Brisbane to Sydney. We wanted to experience the maiden voyage into Sydney. We found the ship to be in very good condition and enjoyed the experience very much. ... Read More
We booked this cruise using Marriott Vacation Club points for the 2 nights from Brisbane to Sydney. We wanted to experience the maiden voyage into Sydney. We found the ship to be in very good condition and enjoyed the experience very much. The food was excellent, having anytime dining we tend to eat late and was seated straight away at a table for 2. The world market place, I found the food fantastic, and in fact the 2nd night we had dinner there, as we did not fancy anything on the main dinning room menu. We enjoyed the noodle bar for lunch. The production show we thought was fantastic, it was new, and very enjoyable. We got to the Princess theatre 15 minutes before the show, and had to seat up the front, to het a better seat maybe 1 hour to 30 minutes before showtime Would I travel on Majestic Princess in the future, yes, have I cruised other cruise lines before, yes. Read Less
2 Helpful Votes
Sail Date: August 2018
We choose this cruise because it was a new ship and the Destination was Australia. The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short ... Read More
We choose this cruise because it was a new ship and the Destination was Australia. The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short coming in PR. Firstly the embarkation in Shanghai was a disaster. 12.30 was the embarkation time and that appeared to be for every one. There was no stagerred times. Therefore all embarkation passengers were herded into the lines extending into the carpark with no shade and it appears there was only one door open into the embarkation hall. With temperatures of over 30 degrees and humidity of around 90%. from my view the average age of people were over 60. The whole experience took us 3 hours to get on board, some we heard took up to 4 hours, About 45 minutes to an hour were in the sun. Thre were no announcementss, no consideration of occupational Health and safety, People lining up in the carpark with Busses, Cars etc dropping off passengers. There were no consideration for DISABLED passengers for embarkation, they had to line ip with everybody else. There was no consideration for heat distressed people in this area If there was a reason for this then nobody bothered to advise your customers , THE PASSENGERS. Read Less
1 Helpful Vote
Sail Date: August 2018
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar ... Read More
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar show Fantastic Journey with drones and new affects in an original Broadway type show .Shows so popular you have to get in early to get a seat Extra large balcony to stretch out full length and still room Settee in room to relax when using the cabin As brand new ship the standard of furniture and decor great Embarkation a disaster .We had no trouble getting off the ship in Shanghai so knew where the quickest entry point but were stopped by police even though we tried to go out and try again. The Hong Kong Tram excursion meal the worst in all previous Princess Excursions even though it cost well over $200 Excursions in other ports were good, especially Saigon at the Rex Hotel Read Less
4 Helpful Votes
Sail Date: August 2018
Have cruised with Princess many times and always had a great time. This new ship was built for the Chinese market at it shows. Poorly staffed, beds too hard, boarding process in Shanghai was abysmal. It did improve as the cruise ... Read More
Have cruised with Princess many times and always had a great time. This new ship was built for the Chinese market at it shows. Poorly staffed, beds too hard, boarding process in Shanghai was abysmal. It did improve as the cruise progressed, but was a really bad start. I would not take Children on a Princess Cruise, average age of passengers is in their 80's. Way too many zimmer frames and wheel chairs and heart attacks and diversions for medical evacuations. That said, the cabin was good, although the mattress was way too hard and was not up to the standard of the promoted Princess Luxury mattress. Dining was fine food was wonderful, not enough staff in the first couple of days. Entertainment was average with only 3 production shows for the entire 22 days. Would I cruise again, yes, with Princess - not sure. They will need to reduce the number of old people first. Read Less
Sail Date: August 2018
Wanted to see some of Asia and this one was shown to us.Enjoyed it very much. Embarkation was a nightmare though , something has to be done about it if a ship leaves Shanghai, no thanks to the Chinese government, we think. Dining ... Read More
Wanted to see some of Asia and this one was shown to us.Enjoyed it very much. Embarkation was a nightmare though , something has to be done about it if a ship leaves Shanghai, no thanks to the Chinese government, we think. Dining room food leaves a lot to be desired, was disappointing. It was the first time we chose to miss dinner there, at least 5 nights. Overall loved the ship, crew, entertainment and excursions. Pool areas are great, plenty of deck chairs to relax in , even at night where you are supplied with blankets to watch the footy or movies under the stars. Indoor pool area and adjoining areas are great to relax in. Food market eatery had a huge variety and the Bakery was very popular especially with the age group that was onboard. Unfortunately this ship does not cater for children, it will have to add a lot of interests like Royal Carribean have , to get families onboard. But we , as a retired couple enjoyed it very much. Read Less
10 Helpful Votes
Sail Date: May 2018
Majestic Princess is the newest Princess ship built for China, but after less than a full season business seems not as good as expected, and it moves to Taiwan for a while, then after returning to China for some charters it is rumoured ... Read More
Majestic Princess is the newest Princess ship built for China, but after less than a full season business seems not as good as expected, and it moves to Taiwan for a while, then after returning to China for some charters it is rumoured that the ship will leave Asia via an Australian season. This ship, my 8th Princess ship, is the best Princess ship I have so far cruised on. The shops are upgraded to cater for Chinese luxury spenders and well decorated and arranged, much better than streetwise shopping on sister ship Regal Princess. There is a larger choice of restaurants too decided to make you pay. But it is good that the ship retains much of an atmosphere of international cruising, despite Chinese signage, and for this trip menus are given in Chinese (with a lot of wrong translation) as the majority if not all passengers are Chinese. The majority of crew are however international, many not Chinese speaking, yet it manages well. There are more small tables to cater for couples, and small table is available in restaurants even for breakfast and lunch. Menu retains the Western standards but with Chinese items added. There are 3 restaurants offering sufficient facility but the buffet area is definitely too small, and you virtually can't find a seat at peak time. The best paid restaurant is the Princess standard Crown Grill. The Chinese food is no good, not Michelin star food but home dishes. I had a restricted balcony, the cheapest balcony grade but it doesn't bother me as I never go out to use the balcony in such hot weather. If you do, then the balcony is so narrow as to be of no use. What is good is that a water kettle is provided, with tea bags. You won't find this on other Princess ships, but I believe this service will be out if not cruising in China. Princess had hailed the new production shows as spectacular but theatre facility failed to take in all passengers, so many were turned away. But no harm, as the show was simply what other cruise lines better in entertainment had been doing for years. It still fails to compare with Dream Cruises, Star Cruises, NCL, MSC, and RCI. There are other local shows. The magician was a disaster but the Taiwan violinist Venus Tsai is very good, pleasing in looks and she played a high powered violin and hosted a good show. I later learned that she is popular in this area and appears with RCI, NCL and Holland America as well. I am happy with the ship but regret that it may have to leave my region. The blame may be due to the Princess management in Shanghai who failed to give it due promotion and good operation (for example menus are wrongly translated). It is sad if the ship has to leave this market, while RCI even with bigger ships and more capacity can manage to stay on in China/Asia. The cruise is 6 nights than the standard 7 and Princess is probably the most flexible operator capable of rescheduling the ship quickly, while Norwegian Joy continues to struggle. We called at Kagoshima, probably chosen only because of the easy location, then Hiroshima which is very interesting though the ship berths far away, then finally a small Japanese town of no touristic interest. Embarkation was good for me as a Platinum member for priority, and as I took my luggage by myself I can freely disembark almost as soon as we berthed. Read Less
5 Helpful Votes
Sail Date: March 2018
We`ve previously done small ships. Our last cruise was a Clipper ship with a very small number of passengers, so this was a new experience for us. Loved it. Great value for money. We chose it for the itinerary which was amazing. We were ... Read More
We`ve previously done small ships. Our last cruise was a Clipper ship with a very small number of passengers, so this was a new experience for us. Loved it. Great value for money. We chose it for the itinerary which was amazing. We were up early and went to bed late every day.....we didn`t want to miss a thing. OK the embarkation at Singapore was slow but the queue kept moving and once on board our cases were waiting and we were unpacked and in the bar by 5pm Loved our room, loads of storage and huge comfortable bed. Efficient shower and facilities. Balcony was big enough for 2, although we didn`t use it much, but view from picture window was fantastic. Market place buffet food was good but locations of items was muddled. Not always easy to find what you wanted. Waiter service dining room food was very good, with varied choices, both for breakfast and in the evening. We had free dining as we were happy to eat after 8pm. The Italian restaurant was very good, and we had lunch here several times. Coffee, cake, sandwiches and pies were always available from the excellent Atrium Bistro. Always got a seat in the theatre. Artists were varied and entertaining with some production shows. Talks didn`t tempt us but we found the Destination Presentations by Hutch really helpful and interesting. Dance area in the centre of the Atrium was small but people seemed to manage. Very, very impressed with excellent level of service throughout the ship in every department. It really seemed a happy ship. We bought the full drinks package and probably broke even. It was just so nice and relaxed to try new drinks, and great fun trying the extensive range of cocktails during our days at sea. It was a nuisance looking for sun beds without a towel or a book on them. Some remained like this for hours. Needs to be policed more. Love, love loved the cinema under the stars with pop corn and as the evening cooled we were given blankets. As we traveled north and the weather was colder there were other options to watch films including the TV in our room. Photographers took your photo at every opportunity(though we dodged most of these)and it was easy to view at them on their computer screen. We booked the studio and had a private sitting. Thrilled with just one perfect photo of the two of us. Appreciated our homework(all the visa and immigration paperwork on the bed most evenings) Some ports we did our own thing, but in Sth Korea and Japan we booked the full day tour with English guide. These tours were brilliant. Please note :-Some ports are a long way from the desirable destination. Varied reports on which was cheapest/ easiest....... either booking your own taxi or paying for the ship transfer. We disembarked early in Shanghai and booked our own taxi but beware you need to write down your destination in Chinese! The ship does not have currency exchange and the currency exchange at the port always had a massive queue. No time if you are booked on a tour. Bring the local currency with you. China does NOT accept Visa and we wasted 2 hours of our precious time looking for an ATM that would accept our card. Favorite thing:-level of service, lovely people we met and the surprise birthday card and balloons. Favorite destination - surprisingly Sth Korea Least impressed - out of order public toilets on board. Bonus - All our visa, immigration forms and other paper work was so easy thanks to you. Read Less
14 Helpful Votes
Sail Date: February 2018
The embarkation process wasn't too bad, as we are platinum we had priority boarding, and although we had a later scheduled time to get on, for some reason no one had gotten on by the time we arrived, but they opened it up soon after ... Read More
The embarkation process wasn't too bad, as we are platinum we had priority boarding, and although we had a later scheduled time to get on, for some reason no one had gotten on by the time we arrived, but they opened it up soon after that and we got on in reasonable time. Its interesting to note that the platinum treatment is only for the first gate, once you are in the hall for immigration, there is no special treatment and you join the long queue, but it didn't bother us to wait. The boat is beautiful, its still lovely and new and fresh and very very big. You don't get to avoid doing a lot of walking on this boat. We had a mini suite and we weren't disappointed, it was lovely and roomy and well maintained. This was the first time in months the ship was opened up to the non Chinese market, so the staff onboard seemed happy to be having a change, particularly with it being a 14 day cruise, as the Chinese ones are only 4 days at a time. We had the traditional dining in Concerto restaurant which was very nicely laid out, we had table 369 which was in the middle area, and our waiter was always good and attentive. Mixed reviews about the food though, some was very good and some was just horrid, I'm not sure what beef they were using but I didn't have one beef dish that tasted nice. Sadly I'm not a seafood eater, so it meant my choices were often limited. The pizza restaurant Alfredos was very good though, ate there a couple of times and the pizzas were lovely. We didn't eat at any of the specialty restaurants as the menus didn't appeal to us, so I can't comment on them, they never looked busy though. I'm not sure why, but they didn't do the English pub in the Crown Grill for lunch on sea days, which was a shame as we usually enjoy that. As expected the buffet area is a nightmare, ventured up a couple of times to get breakfast items but other than that we avoided the place, the issue isn't the food but other passengers. The Hollywood Conservatory was a nice addition to the boat, although there isn't really enough seating there as people tend to get their early put their gear on seats and come and go as they please during the day, so we never got to enjoy relaxing on a lounge there. People seemed to be using it as a place to sleep during the day as there was a lot of snoring going on from the couches, perhaps they didn't like their luxury Princess bed to sleep in, I don't quite understand people wanting to do public sleeping. We were very disappointed that there were no happy hours, in the past we have enjoyed having an afternoon cocktail during happy hour, we went to the Platinum/Elite members afternoon nibbles on some days and they would have a special of the day, which we tried a few times but they were pretty awful to be honest, not our sort of cocktail. The other issue was that there was a problem with the billing of them and we were told it would be corrected by the end of the cruise, they did change a couple but the rest they didn't and I couldn't be bothered following up for the sake of a few dollars. Overall the cocktails on the boat were a total let down. We think perhaps the bar staff have been told to reduce the amount of alcohol in the cocktails and to substitute with sugar syrup as they were overly sweet, to the point of being undrinkable. I watched some being made and no measures were used, but a quick tip in of the alcohol followed by a big swig of the sugary mixers and huge amounts of ice. So pretty early on we just stopped having cocktails. Another issue I didn't like was that they encouraged people to book shuttles at Hakata and Busan. In Hakata there wasn't a free shuttle offered, but it was a short walk to the public bus which was a fraction of the cost they were charging, however, in Busan a free shuttle was provided as well, and those of using the free shuttle actually had better service than those who used the paid service. We were provided with maps and information, nothing was provided to those on the paid shuttle and we all ended up at the same place. It just came across as a money grab by Princess cruises and a lot of people were upset about it. On the most part the entertainment was good, they had some good acts come onboard. The first show done by the dancers was amazing, but this was the last one for that contract group of dancers, and the first show by the new dancers had a lot of timing issues, and just overall seemed to lack the magic of the first one. We didn't go to the last show which was Russian acrobats, I particularly don't like acrobat shows and by then I was very sick with a sinus infection so wasn't really leaving the room. The doctor onboard was good with giving me antibiotics, spray and cough medicine so I could at least be ready for my flight home from Singapore. My recommendations for the ports: Shanghai - we had a few days here before hopping on the boat and we had a lovely time, we took a tour via Viator to a water village and really enjoyed it. Hakata - we walked to the public bus, we hopped on the bus and hopped off at a temple and had a look around then walked to the Canal Shops, this was a nice little shopping area, we then continued walking down to the main part of town and caught the public bus back. Busan - we took the free shuttle to downtown, once there we logged onto Dynamic Busan free wifi, I had already worked out what I wanted to see, which was to go on the Busan Air Cruise gondola, so we took the public bus and walked down to the beach. The beach was really beautiful and had a lovely walkway, but the gondola wasn't working that day, but we certainly weren't disappointed with what we saw anyway. Next was Gamcheon Village, this is an amazing colourful village and you purchase a map at the entrance and walk all the way around to see many different sights and cultural items. It was very enjoyable and was not offered as a tour on the boat which was a shame as I think a lot of people would enjoy going there. We did find it hard with the language barrier, there was no understanding of us by people, however, thanks to the free wifi I was able to show them on the phone where I wanted to go and they understood, taxi is very cheap there. Hong Kong - again a free shuttle was offered to a local train station, but the line was long, and there is a public bus that does the same thing from the entrance for $6HKD each ($1AUD), so we took that. We have been to Hong Kong many times so we just visited a park, one of our favourite restaurants and a pint of cider at an Irish pub, doesn't get much better than that. It was an extremely smoggy day, so not a good day for sightseeing anyway. Ho Chi Minh City - Here we took a princess tour to the Mekong Delta, the port is a long way from town, so we spent more than half of the tour in travel time there and back, but we did enjoy learning from our guide, who was very proud of Vietnam. I wasn't about to risk eating anything that I don't know how its been prepared, so that was a bit awkward as I think they feel bad if people won't eat, but I genuinely can't risk getting sick with my fickle stomach. We went on a sampan ride and a paddle boat ride, all of which was an interesting experience. Bangkog - again you are a very long way from town, so again, for 5 hours of bus rides, we got about 4 hours to see some sights. We were lucky that our friend lives in Bangkok so he was there to great us and show us around some temples and the Grand Palace, it was very hot and humid there, which wasn't great as I had a sinus infection by then. Our bus was pulled over on the return journey as apparently the policeman had a 'complaint' about how fast the driver was going, but a quick check of the driver and guide's wallet seemed to make the complaint go away. Read Less
36 Helpful Votes
Sail Date: June 2017
As cruise addicts we were alerted to the fact that Princess was about to send a new cruise ship to be stationed at Shanghai for cruises around the Asian region. The ship was launched in April 2017 and after undertaking a number of short ... Read More
As cruise addicts we were alerted to the fact that Princess was about to send a new cruise ship to be stationed at Shanghai for cruises around the Asian region. The ship was launched in April 2017 and after undertaking a number of short cruises in the Mediterranean was then repositioned to the Far East. The inaugural Asian cruise was for 21 days duration commencing at Singapore on 18 June and visiting the following ports : Laem Chabang (Bangkok), Ho Chi Minh City (Saigon), Xiamen (China), Hong Kong, Keelung (Taipei), Yokohama (Tokyo), Osaka and ending at Shanghai and provided an excellent overview of this part of the world. As I was an "Elite" member of Princess' Captain's Circle (membership of which requires you to have completed 15 cruises with Princess or sailed 150 days with them) priority embarkation was one of the benefits and resulted in very quick entry to the ship. Not sure how the other 3000 odd passengers fared. When you view the vessel from the terminal you are somewhat amazed at its sheer size. The ship is approx 144000 tonnes and has 19 decks. On entering the ship you are security checked in and then given directions as to where your stateroom is located. We had booked a twin bedded Premium Deluxe Balcony (M202) which was a little larger than the normal balcony stateroom. The bedroom area was quite roomy and a welcome innovation was the open wardrobe area which meant that you didn't have the normal doors colliding with the bathroom area as is so common on other ships. It also made access so much easier. The bathroom whilst quite attractive in design was fairly small but well designed for the space available. It could probably have done with more room on the vanity and the shower enclosure was relatively small. The balcony was the biggest let down in being the smallest we have ever experienced and with both of us it was a pretty tight squeeze.There was a reasonably sized writing table and a 2 seater sofa and overall it was quite pleasant. The ship is quite vast and it takes some time to fully explore its many venues. As we had a stateroom at the very front of the ship we had to walk the entire length of the ship to catch the lift to the main dining room - no worries about putting on extra calories with this arrangement !! The atrium is the showpiece and it was stunning in respect of both layout and design and regularly featured a very talented rock band and dancing lessons which were enthusiastically taken up by a good number of passengers. There are numerous lounges, some more attractive than others with cocktails costing around US$7 plus 15% service charge. A number of entertainers performed at these venues. There is a quite extensive shopping mall essentially given over to high end products and little else. One had to wonder just how much business they were doing given that every time we passed by there was no customers to be seen. It seems they have lost the plot in not having some more general type shopping. Perhaps they are keeping in mind that the ship is to be based in Shanghai with a significant number of future passengers being Chinese who seem rather keen on "brand" merchandise !! The International Market Place is the main day eating venue with a most attractive interior and serving a considerable range of food. It is set up so that you have a number of aisles flowing off the main walking area which you can wander down and choose what you would like. Our experience was that its sheer size led to considerable walking through the various food stations which stretched out around half the length of the ship. The food on offer was quite varied and its quality was good to very good. We opted for traditional dining which meant dinner at 8.15pm in the Allegro Dining Room. The waiters were excellent with the food again being good to very good with the very occasional meal being excellent. Overall the menu gave a good range of choice. One particular disappointment after being promoted as the meal of the evening was the Chicken and Leek Pie apparently designed by Curtis Stone. A number of people on our table opted to have it and were more than a little disappointed with the contents swimming in thin liquid and the pie being covered in a slab of pastry which was supposed to be puff pastry and was more like a piece of cardboard. Not sure if Curtis Stone would have been too impressed with this interpretation of his work. On the other hand they served Lobster with Prawn dinner which was brilliant. As a treat we dined at the Crown Grill and indulged in Rib Eye Steak - both the food and the service was excellent but the venue itself lacks any real design creating a "speciality restaurant" ambience and is open to the atrium area and when the rock band is performing your communication with the waiter becomes more than a little frustrating. The surcharge to eat here is $US29 pp. We also opted to dine at the much promoted La Mer French Restaurant. Again the venue was open to the atrium and the same situation arose in attempting to talk to the waiter. Here the food was a complete let down and the surcharge of US$35 was not warranted. The plus was the waiter (Milos) who was excellent in explaining the menu and his service despite the background noise. In our view it needs a complete rethink - the food needs to be much better quality and the noise factor needs to be urgently addressed - not in our view a speciality restaurant warranting a surcharge. The International Cafe is where you can have a coffee, tea etc., for a surcharge around $US3.50 and you can also have a free cake or small savoury item - a good area for morning or afternoon coffee. Whilst we didn't utilise it the ship has a dim sum and lobster bar where you can select from a limited menu and depending on your choice usually costs around $US6. There is also an ice cream counter which is free. The ship has a very well equipped gym and spa facilities. There are two main swimming pools which in our view are somewhat small given the fact that the ship is catering for 3500 passengers. The plus is that at no time did we experience any difficulty in finding a vacant sun lounge or deck chair. There are numerous areas around the outside of the ship where you can relax. Not sure who designed the internet/ library room which was totally inadequate in both size and content. The use of the internet at sea is very hit and miss and quite frankly costly. If it is not urgent you are better off popping into Starbucks at each port. The only advantage was that we had a credit of 500 minutes due to our "Elite" status which was quickly used trying to establish a connection and then retaining it. One of the main concerns is the ongoing customs/ immigration activities at every port which consumes so much time and consequently cuts into the time available at each port. Given that the ship is usually only in port for around 6 to 7 hours it borders on massive overkill. On boarding in Singapore you are photographed and fingerprinted and on check in issued with a photo ID. Every time you leave the ship you are checked out visually and the same applies on embarkation. Additional costs to the cruise fare need to be given some thought as they can quickly amount to a sizeable sum. Gratuities at $US13.50 per day per person amounted to US$ 560. We are both quite generous generally but the ever upping of gratuities has reached a quite unrealistic level. There is also a 15% surcharge on all drinks and over 21 days can be a considerable amount. Overall a very pleasant ship with some quite attractive design and with generally excellent service from the crew. Suspect the food could have been better on occasion but generally acceptable. Read Less
7 Helpful Votes
Sail Date: June 2017
The region was new for my wife and I and with this being a new ship, it made it an attractive choice. It is a nice ship that was built specifically for the Asian/Chinese market. All signage is in English and Cantonese, and motif along same ... Read More
The region was new for my wife and I and with this being a new ship, it made it an attractive choice. It is a nice ship that was built specifically for the Asian/Chinese market. All signage is in English and Cantonese, and motif along same lines. We has sailed its sister ship Royal Princess and liked that one more. The size of this ship restricted its ability to use some ports and terminals closer to the major cities thus creating lengthy drives for excursions on this itinerary. Since the Majestic will now be based in Shanghai for next 8-9 months, we don't know if it will sail the same ports and have same docking locations. All in all we had a good time and enjoyed the facilities this ship had to offer. One major issue we had on this cruise is lack of orderly process for immigration clearance. There were no officers monitoring people arriving at scheduled times. This resulted a waiting in line for 1.5 hours to complete a 2-3 minute clearance by South Korean officials. Read Less
5 Helpful Votes
Sail Date: June 2017
The journey itself appealed to us ie Singapore to Shanghai. We knew the ship,was huge, at first size was a little overwhelming. Having mastered the intricacies of the layout, we felt very comfortable, however, for us the sheer number of ... Read More
The journey itself appealed to us ie Singapore to Shanghai. We knew the ship,was huge, at first size was a little overwhelming. Having mastered the intricacies of the layout, we felt very comfortable, however, for us the sheer number of passengers was not something that we enjoyed. The facilities were great, except the atrium was always at 100% capacity, and seating was always a struggle. The best spots on Deck 7 were allocated smokers areas, unfortunately! The beautiful Hollywood Club, ie enclosed swimming pool , seating etc, unfortunately was air conditioned, making it uncomfortable to sit around in wet bathers. No air conditioning, or a ceiling that could be opened would have been preferable. Hot Tubs were tiny, ie 3 people max, and water temperature was tepid. Some excursions were poor, ie Xiamen 1/2 day island tour was particularly lacking, Incheon 1/2 day, included China Town (very good), amusement park (not so good) and supposed highlight .... duty free shopping .... very poor, who really needs time paid for on a tour to go duty free shopping?? Needs to be reviewed. I am sur this lovely town had more to offer. Smoking in Casino areas, is obviously something that agrees with the Asian passengers, but is a turn off for non smokers. Entertainment, brilliant and the back stage tour and other sessions/ seminars provided by staff, ie Cruise Dirextor and Art Director were brilliant. So much more positive than negative for this cruise. Read Less
22 Helpful Votes
Sail Date: June 2017
It seems clear from all the mixed reviews that expectations dictated the experience for People. This cruise for us was all about the destination, less about the ship so I will start with the ports and then come back to the ship. ... Read More
It seems clear from all the mixed reviews that expectations dictated the experience for People. This cruise for us was all about the destination, less about the ship so I will start with the ports and then come back to the ship. Having never been to Asia, this was a fantastic itinerary to get a taste of a lot of places. Our goal was to see all we could and with that focus we were not disappointed. We went from Singapore to Shanghai and enjoyed each stop. My preference when I travel is private tours rather than the ship excursions, but having no experience in Asia, we decided to go with ship excursions. We prepared for the trip so knew what we wanted to see. and were able to see a significant portion. We expected some communication issues but only had a couple of guides the whole time that could not speak English well enough to be understood. Overall, we were happy with what we were able to see and do in all the ports. We learned a lot about what we would like to go back and see as well. The shore excursion staff, while friendly, were not really the most organized we have seen on other Princess ships. Very large groups were gathered in dining rooms rather than the princess theater which made the process a little more confusing. When they did use the theater, we often found the groups (by number) mixed on rows, which created issues when departing. All in all though, on the worst days, the wait wasn't that bad and once off the ship we did everything we paid to do. Overall I found the ship staff to be very well trained and very accommodating. There were quite a few stand outs, but I actually never ran into any crew member that was less that adequate and most were quite good at their jobs. So let's talk about the cabin. We had a suite on the Riviera deck. The suite was the smallest we ever had on any Princess cruise or any other cruise line for that matter. They clearly had to sacrifice space to add the extra cabins and one of the things they gave up was storage space. The balcony was the most disappointing thing about the trip. I have been used to a table with 4 chairs and two lounge chairs on other ships, this deck was so narrow, there were two club chairs and my knees touched the glass when seated. The little table had two chairs, but you could hardly get around them. Our cabin steward was very good, but in addition to the seven suites he took care of he had 10 other cabins. I really think that was way too much to cover to properly manage the daily requirements in a reasonable timeline. That said, I never wanted for anything, but I did have to find a place to go a few times because even after being out of the room for a couple hours or more in the morning, he did not have time to get to us. Food again is another area where you have to manage expectations. I consider myself a foodie, this trip was more about eating on shore and trying street food and local cuisines. I expect the cruise food to be very good, but I am not expecting Michelin Star caliber dining. In the main dining rooms, serving the volume that they serve, and having worked in resort kitchens myself serving high volume, I found the food met that expectation. I will say our particular server was maybe the best I have ever had on 20+ cruises across multiple cruise lines. The menus started to repeat I think toward the end of the second week, but that gave me an opportunity to try things I missed the first time around or have an old favorite again. The World Marketplace had a lot of choices. Here is another scenario where a large volume of food served buffet style is not going to be Michelin caliber. There were lots of options and I enjoyed the variety of Asian options. There were enough alternate venues to not have to eat at the buffet daily so I did not get bored. The one overriding issue I had was that the meat seemed to almost always be overcooked and dry. We attempted all the Specialty restaurants with mixed result: Harmony - situated right above the VIP Casino area where all the smokers congregated, the restaurant shared ventilation and the smell of smoke was so think, I did not stay to try the meal, it was nauseating. Disappointing to say the least. La Mer - French Bistro. I found this to be an odd choice for this ship and Market, but the food was good. The location however left much to be desired. Situate n the side of the atrium, not in a separate space, people wandered around through the restaurant while you were eating. The noice from the 5th level and the crowds that congregated around to look down were so loud that it was hard to have a conversation. Crown Grill - I love steak and am very particular about it's preparation. This is where my expectations were not met. While the service staff was great, the chef (I met and spoke with him) did not know the cuts of meat or proper temperatures. I was surprised when the Chef, told me he did not have the equipment required to cook a Pittsburgh Rare (black & blue, charred rare) steak while the Maitre 'D assured me at the same time they could prepare a steak that way. The chef was unable to deliver to the Maitre 'D's expectation or mine. Shocking for a steak house, especially when I have had that preparation in the Crown Grill on other ships. Alfredo's Pizzeria - In my opinion, it was a huge mistake moving the pizza from the poolside location you see on the other ships to an inside restaurant. Instead of Alfredo's, it should have been named "Pretentious Pies". It was always a highlight to have several standard pizza options by the pool plus a daily special. All that said, the pizza is still the best of all cruise lines, it was just unfortunate that you had to plan an hour to eat rather than walking up and getting a slice. The entertainment in the smaller lounges was good. We enjoyed the various musical groups that rotated through the Crown Grille bar which is where we tended to go before dinner each night and often afterwards. I do not go on cruises for the production shows, I have tried them in the past and found them to be on the caliber of theme park entertainers. Don't get me wrong, I have no talent so I am not knocking any of them, its just not how I spend my time on the ship. In three weeks though, no magician. Another expectation missed, but it didn't spoil my trip. The fitness center was sized well and had a lot of machine choices. We were in there at various times of the day and it never was too crowded We are destination cruisers, not necessarily in it for the ships on Princess. I am more interested in what I can do off the ship so this trip fulfilled our expectations. I did not run into any of the maintenance issues I have read about in other reviews. I would sail on this ship again if it went where I want to go, but I wouldn't necessarily seek it out. Just to know what to expect, they added a lot of cabins without increasing the public space for all those people to share. It made the ship seem crowded at times. Read Less
7 Helpful Votes
Sail Date: June 2017
We boarded the ship in Dubai. We had a mini-suite on the 11th floor (Baja Deck) and it was spacious and very comfortable. We had anytime dining and the food in the main dining room was average at best. We ate at Harmony specialty ... Read More
We boarded the ship in Dubai. We had a mini-suite on the 11th floor (Baja Deck) and it was spacious and very comfortable. We had anytime dining and the food in the main dining room was average at best. We ate at Harmony specialty restaurant and that was a big mistake. I usually enjoy Chinese food but I didn't like Harmony food at all. While the service was excellent, the food was barely edible. We also ate at the steakhouse (The Grill) and the food there was very good. I had the lamb chops and my husband had the rib eye--both were really good. Since we were never able to get a seat in the showroom, I can't comment on the entertainment. We went 1 hr. before the show but there were no available seats left. Princess needs to deal with that problem because many people were complaining about not being able to see a show for the entire cruise. All of our excursions were from the ship. They were well organized and interesting. The guides spoke fairly good English. Service throughout the cruise was excellent. Embarkation and disembarkation were smooth and efficient. I'm not sure if I would choose to go on the Majestic again. I enjoyed the cruise but I think other Princess ships are superior. Read Less
1 Helpful Vote
Sail Date: May 2017
We've cruised on all three ships in this class on their maiden voyages. While we had an excellent cruise, the Majestic fell short of our expectations given our experiences on the Royal and Regal although the cruising portion went ... Read More
We've cruised on all three ships in this class on their maiden voyages. While we had an excellent cruise, the Majestic fell short of our expectations given our experiences on the Royal and Regal although the cruising portion went very smoothly. We chose this voyage based upon the destination ports of call and the offered excursions through Princess and our expectation that as a sister ship it would be a continuation of our previous experiences. It was not. Pre-voyage we booked into the Hotel Hesperia Presidente through Princess, and booked air accommodations through Princess EZ aire. While the Presidente is a little more pricey, its in a great part of Barcelona, includes breakfast and has excellent rooms and excellent staffing. For our post hotel accommodations, we made our own arrangements for three extra nights in Rome, plus our own transfer service sharing with two other couples. During the voyage we booked excursions entirely through Princess. We had only one disappointment out of many and Princess refunded 40% of our cost. Our favorite excursion was at port of Livorno, where we did the best of the best for Pisa/Florence and had an excellent guide. Our journey included a five-star luncheon at the Villa La Massa just outside Florence, in the countryside. It included the Galleria Accademia (for the statue of David,etc,) and the Uffizi Gallery. Outstanding service from our guide. Our cabin aboard ship, was an aft balcony. While it was nice, it wasn't worth the extra money, mainly because we were never in it long enough to appreciate it and because we never had a great sunrise or sunset view. The food was unremarkable in selections but well prepared and served. Aboard ship, we were disappointed to not have the Sanctuary as we had known it from the Royal and Regal. Instead they have the Conservatory, which is noisy, lacking in style and purpose. Read Less
9 Helpful Votes
Sail Date: May 2017
The Majestic Princess was beautiful. It was so shiny and new and smelled like a new car. We loved the décor and the newness of the ship. Embarkation and disembarkation went smoothly. There were plenty of elevators and the staff was ... Read More
The Majestic Princess was beautiful. It was so shiny and new and smelled like a new car. We loved the décor and the newness of the ship. Embarkation and disembarkation went smoothly. There were plenty of elevators and the staff was wonderful. The cruise was quieter that most that I have been on perhaps because there was such a mix of people. Many Chinese and many Australians. There was very little sales push for the stores on board which was a pleasant change. The food in the main dining room was better than ever. The food in the buffet was very good, too. The Chinese Restaurant on board was not to American tastes. It was truly a Chinese Restaurant. Alfredo's was great and being free is always a benefit. This is not a cruise ship that young people would necessarily enjoy as there were few young people on board and not many activities that they would have been crazy about. The entertainment was not good. The strobe lights were shocking and the entertainers not good - except for the three tenors. The excursions were awful. Don't bother. The ports are small and easy to walk around. The itinerary was the reason that we took this ship and it proved to be a bit overwhelming. So many ports in so many days. Read Less
8 Helpful Votes
Sail Date: May 2017
Just returned from a Mediterranean Cruise on board the beautiful 'Majestic Princess' She is stunning inside and impressively designed. We did this cruise mainly to see the new ship as we had done the ports, and she is going ... Read More
Just returned from a Mediterranean Cruise on board the beautiful 'Majestic Princess' She is stunning inside and impressively designed. We did this cruise mainly to see the new ship as we had done the ports, and she is going to the Asian market. The Balcony cabins are very similar to all other Princess ship in Size and design. Majestic is a superb sea boat 'not a movement' despite the sea being choppy and not being able to get into Sicily. The entertainment was not to the high standard of other Princess cruises I have been on and the activities put on for sea days were awful. What adult wants to make paper planes and fly them through a hoop ! Really....! The food in dining halls was beautifully presented and plenty of choice, we went to the Seafood and Steak restaurant which was exceptional. Staff: 60% were friendly and helpful but unfortunately we had to complain about a member of staff who was rude in the dining room, never ever had to do this, I heard similar stories from other cruisers! We didn't do any excursions with the ship as we were in all ports previously. We had decided in Naples to go to 'Capri' as we had heard it was beautiful and also do the Cable cars, I did all the research and all seemed simple enough! Bought the ferry tickets at the harbour got the 9.30am Ferry which takes 60 minutes to cross to Capri, then 20 minutes after sailing we heard a passenger say we had broken down! we were bobbing up and down and going nowhere Read Less
27 Helpful Votes
Sail Date: May 2017
Sailed recently between 7th and 14th May 2017 on the Majestic Princess. What an amazing, large beautiful ship and I can honestly say we had a wonderful time. Travelled with friends and the other couple who booked at the same time as us, ... Read More
Sailed recently between 7th and 14th May 2017 on the Majestic Princess. What an amazing, large beautiful ship and I can honestly say we had a wonderful time. Travelled with friends and the other couple who booked at the same time as us, but as the departure date approached they chose the option to upgrade their cabin via their travel agent. We didn’t and this is what happened. We got given B210 on the port side which is on deck 11 and forward (blue carpet) and our friends got given the equivalent cabin, same deck on the starboard side (red carpet). They chose to upgrade and got moved down a deck to deck 10 and they looked out of their balcony directly down onto a lifeboat! Not every cabin has the same view. B210 by the way was Fabulous with a very good clear unobstructed and totally private view from the balcony out to sea. 2 Lounge chairs and a small table on the balcony. Move a few metres towards Aft and you encounter lifeboats etc. There is also an amazing Sky Walk up on deck 16 which you can walk around a glass floor and it’s like walking out over the ocean but people can also look directly down into your cabin, you can see people lying on their beds. Cabins below mine had a larger balcony but I could look straight down into their balcony as they sat eating Breakfast. Be interesting if Princess Cruises read these reviews, they could maybe attach a 360degree camera view from each cabin onto their website, be interesting but each passenger would know exactly the view and balcony they are paying for. Chose to have the all inclusive drinks package which I can honestly say was the best thing we did. It really took the pressure off buying any drinks especially travelling with another couple. It was 43$ per day but my gosh you certainly went over that amount easily and I am far from a big drinker. We started the day with a nice coffee down on deck 5 International Café (approx $3) then went to the gym followed by a freshly prepared Melon smoothie at Ocean Terrace juice bar on deck 7 (approx $3-$5). Breakfast in the Buffet then up on deck in the sunshine with virgin Strawberry Daiquiris etc all day, bottles of water we took back to the room, then down for pre dinner cocktails (approx $6-$10) then into the restaurants. Sometimes we had several glasses of wine and mini single glass bottles of champagne with dinner ($6-$9) then retired to a lounge to listen to music with another couple of cocktails ($6-$10). Tried nearly all the drinks on the menu over the week especially in the Wake View Bar at the back of the ship as we sailed away from ports. You can have anything under $10 in the package which honestly covers about 98% of the drinks menu, just expensive Remy XO style Cognacs that are not included. It’s a little different than in my day however. I was a Princess Cruises Bartender for over 8 years working on the Sun, Sea, Island and Regal Princess ships. Back then the more drinks you sold the more Tips you got. Not sure this is the case and I am undecided whether prepaid gratuity system is the way forward. I could be convinced otherwise but the Jury is still out. We paid our prepaid gratuity before boarding and I asked several people onboard how exactly this pre paid gratuity system works and I was given conflicting answers. What I mean is several and I don’t mean all by any means but several of the bar stewards seemed to walk around like Zombies for want of a better word and trying not to be rude or derogatory in any way. For example I sat down on deck 5 in the amazing Foyer area and a Bar steward walked past me 12 times looking very smart in his purple waist coat carrying his tray like a Frisbee. Never spoke to me, never asked if I wanted a drink at all in fact I never saw him speak to anybody. I placed my Blue cruise card on the table and he came over on his next pass. Kept it business like, asked me what drink I wanted, took my card, returned with said drink and placed my card on the table and left, not much conversation took place. The Bar Manager position seems to have gone but I recall my old bar managers Hiscox and Chaffey would have gone crazy at you for Frisbee carrying your tray. Looking around not many people seemed to have a drink in front of them and often throughout the cruise people would approach me and our friends and talk to us about the fancy colourer cocktails we had in front of us. Some of the drinks seemed stronger than others, so possibly a little short measuring going on or is that the old bartender in me coming out. For example I tried one cocktail one night that had 3 different spirits in it but it was like a fruit punch, I think I would have been flat on my back if this cocktail had in it what the menu said it had in it Lol. You don’t get any record of what drinks you have, your cruise card disappears when you order and then gets returned, anything could be added or any amount of drinks could be added to your account but you never get to see what drinks you have had or this itemised break down is not included in your Cruise card breakdown which you can check on line at any time. Each bar has its own style, drinks menu and theme which is a fabulous Idea. For example you can get Newcastle Brown Ale on draught in the Fountain Pool bar on Deck 16 but no place else. Each bar has different style quality menus; some leather menus some wood offering different drinks and wines. This does move you around the ship and I liked this whole different bars offering different choices theme. When you order a drink and your cruise card is returned it is sometimes just placed on the table without any words being said, the more experienced waiters talk to you and read out first names and hand the individual person their respective cards back which I think is a very good idea and should be Princess policy in my opinion. For example in one bar a chap took away our 4 cards and then brought the drinks over, ten minutes later the cards appeared back and got placed on the table. It was a few minutes later before these were picked up and one of the cards belonged to a complete stranger! The waiter just immediately dropped into denial and shoulder shrugging and it wasn’t him !! Before an experienced waiter overheard and immediately sorted the situation and calmly stated they would go down to reception immediately and sort it out. They disappeared for a few minutes and returned with a correct new card. The ship is designed for the Asian market and I am sure Princess has spent some considerable time on this and I am sure they have got it right. BUT. For example there is no Night Club. They have stuck a DJ in The fountain pool bar on deck 16 at night but it’s not a night club, it’s like an after thought, went once didn’t ever go back. They have an amazing Foyer area on deck 5 which has a stage with music and dancing but you get a handful of couples on the dance floor and it’s FULL, that’s it. Lots of people sat around watching and I thought yes they want to dance like me and my wife but there was no room what so ever. Bellinis bar on deck 6 was our favourite bar, the only daft thing was it closed at 11pm with music in full swing, every seat and every bat stool taken as was every night but they closed which was a shame. We would stay in the bar as did everybody whilst the bar was wiped down and lights turned off as the band still played on. The other bar downstairs is still open. There is another small band/singer in The Crown grill bar near a (pay Extra) Grill restaurant but it felt to me again an after thought. The band squash in and its like a few tables have been moved and maybe 4/5 couples could possibly dance on carpet. There is a marble circle nearby as if that should have been the dance floor, not sure really. No place else on this massive ship that you could have a dance with your wife ?? I was very surprised at this but again it’s designed for a different market. You would often see people just dancing in corridors and by the lifts. There is a beautiful Games lounge with purpose built card type tables and lovely chairs with a stage. They do the bingo in this room (Bingo was great and well worth it, very professional and funny compared with Bingo in my day) and shows but one night there was a Hypnotised show on stage at 9pm and at 10 minutes to 9 I saw numerous couples lift the lid on a monopoly board games etc. The lights went down at 9! Which is fab don’t get me wrong, everybody is different and if people want to play board games great but just shows the difference cultures wants and enjoyments people have whilst cruising. The food was outstanding throughout the ship and there is not much to say on this subject, I can’t image anybody could ever complain and the chefs need a pay rise. It was strange for me coming from an old school Princess back ground as not all the restaurants were included in your sailing package. Several restaurants you had to pay extra for. We ate `Anytime` dining and turned up at Symphony and Concerto restaurants and only had to wait a few minutes before being shown to a table. We paid extra for the Crown Grill restaurant and wish I hadn’t paid the bill but I will cover this later, However the Grill restaurant was fabulous food and service and tipped our Mexican waiter, lovely knowledgeable chap extra. We paid extra for the Chinese food Harmony restaurant which again was outstanding with very traditional Asian food, this wasn’t to the liking of the couple we travelled with but it was a surprise the restaurant was almost empty all night and most nights when we walked past. The Buffet however was always full and I mean full, I’m sure some times are busier than others but I never seemed to ever go when it wasn’t busy. We often spent time wandering around with a plate of hot food trying to find a table. Its sort of 2 buffets in one really. Princess have tried to separate them with different furniture but they are directly next door to each other with similar food but one does have an amazing walk through bakery with cakes to die for. The food as I said is wonderful and the choice is out of this world, anything you can image is in the buffet apart from drinks. I am not sure Princess have got the drinks service right in the buffet. Its find a seat with your food and someone comes over and serves you coffee and Orange juice. Sounds great in principal but it’s a Buffett at the end of the day and as it’s very very busy mostly the shameless got their coffee and juice first, those who were prepared to shout for the waiter. We always got coffee and juice but more often than not when you had finished your breakfast. You get a bright Blue coloured plastic credit card style cruise card as a first time cruiser and you use this for everything which is very clever. If you come again for a second cruise this changes to a Gold colour and so on, the more you cruise the more your card colour changes, very good idea and I am sure keeps you coming back to Princess cruise. A lot of people carry their card around their necks on a clear lanyard holder to show off the colour of their cruise card, which is sweet. The onboard Casino, I was surprised at being totally honest. It was on my to do list as I was prepared for it to be out of this world I thought as the ship is designed for the Asian market and they like a casino I thought it was going to be out of this world with water jets, lights and things moving, something on pare with Las Vegas. It was Ok, very practical and square shaped, not very big but practical and a bit boring being honest with little atmosphere. Asian market type slots around the outside with tables in the middle, all in American dollars as is everything onboard. You can get cash added to your cruise card to then use on the slots and electronic Roulette games but if you win, the money stays on your cruise card until you cash out in the casino. You then get given CASH only in the casino!! You can’t have any winnings credited to your cruise card account. You are handed physical American Dollars, but no where else onboard takes cash only the casino. You would then have to physically take the cash down to deck 5 reception desk, queue and have this money put against your onboard cruise card account. Bit naughty really I thought and I was surprised at Princess Cruises, yes other cruise companies would deploy this tactic to keep you spending your cash in the casino but not Princess. I took home some American dollars as I had paid my bill already. Some of the croupiers were brand new and certainly hadn’t come from a Lake Tahoe or Vegas background and but were very nice people but several didn’t have any casino experience at all. Photographers are around as in any place you visit and take some great pictures of you all week. Its very clever facial recognition system they deploy and you enter your cabin number into one of the many monitors and it recognises your face and up pop your pictures. $249 for your pictures I thought was a bit steep or am I being a skin flint? We bought a couple of photographs that’s all at $25 each and they appeared on our cabin door slot overnight, not the best quality prints I have seen being honest, for example if I bought this prints back home in one of the many print your own style units you see in supermarkets etc after putting in your memory stick I would have asked for a refund, I thought they were a little pixalated and not in any cardboard frame etc just loose. You get a cruise ship shape memory stick which is Fab on a plain lanyard also with your pictures, it was a shame the lanyard strap didn’t have princess cruise printed on it. The poor quality of the print would probably prevent me from ever buying physical photographs onboard in the future but would just buy them electronically on a stick to print myself at home but some great pictures taken, not sure about the red Lobster when going ashore, is that the best thing they could think of or did I miss the meaning. Show Lounge was very large, not grand but big and practical with lots chairs in it and we enjoyed a great light show. Its like a cinema style seating so everybody had to stand up to let you past if you wanted to get to some seats and it was a tad of a squeeze to get past, you cant cross your legs whilst seated. I saw a couple of drinks waiters walking around before curtains up and I wanted to order a drink but with half a dozen people either side of me how was this waitress going to get this drink to me and with no place apart from the floor to put the drink as there are no tables I didn’t order anything, would have been nice to have sipped on a cocktail during the show, something I remember from years ago passengers doing and me thinking yes I will do that when I cruise as a passenger one day. There was when the curtain went up lots of people walking around in the dark trying to find seats. I didn’t see anybody helping here but there was lots of single seats all around me as people had left a single seat between them and the next person, it would have been easy for staff to politely ask people to nudge up a chair and get more people seated, seat staff finders needed. Noodle bar on deck 16 was very tasty, they give you a beeper and it lights up you’re your food has been prepared to go back and collect. On the other side of the deck is a pay extra Lobster bar but this also serves Burgers and chips which are not any extra, I didn’t get that. Watched Movie under the stars at night. They put a very soft red lounge chair cover on deck loungers which is ok to lie down on in your clothes and they have red blankets to put over your knees and bags of popcorn, it was fantastic. Watched Star Wars fabulous. Only saw the captain once from a distance during the week but the Captain of this ship certainly gave you confidence with his regular detailed announcements and updates. He tried to get into one port several times but it was blowing a gale (nothing to do with Princess) so the captain aborted the port and moved on. I don’t think nobody could have complained the way the captain updated people and reassured people he had everyone safety at heart. Massive decision not to go into a port but I never heard anybody mention it around the ship or anybody moaning whatsoever and that was due entirely too how the captain handled this situation. Top man. The security onboard was Ok but that’s as far as I would go, I was a little surprised in this day and age. You arrive they take a picture of you on an Ipad style handheld device and when ever you disembark or return on board they scan you cruise card and up pops your picture, they know who is ashore and who is onboard, very good system. It is when they get busy the security cracks appear. When you embark you get your cruise card scanned then move onto the scanners, you place your bags and belts etc into a tray just like at the airport and it goes through the scanner and you step through the metal detector, all very good and reassuring. However one port we came back from via tender, people were queuing from the tender with one guy with one foot on the tender and one foot on the ship as he couldn’t go forward because of the long queue ahead, it was hot and people were getting frustrated The metal detector buzzer was going off but people were being usured through and not invited to go back through the metal detector after producing a coin or similar from their pocket !! I saw that at least twice and I even saw one elderly Asian man walk around the metal detector as he was frustrated at the queue and he was not challenged! The chap watching the security bag scanner, some one was chatting to him constantly and he didn’t have his full attention on the monitor. Maybe chairs or more scanners are required for the infirm. I would have queued for ages if I was assured that everybody was 100% checked, I think everybody onboard is of the same mindset, get more gangways if the numbers are too many to cope with on tender days but 100% check everybody every time. If some lunatic is going to do anything they are going to test the security at peak times as in any place around the world. This security area needed more officer supervision I thought at this vulnerable time. I am sure officers were walking around the ship but I didn’t see any but it is a very big ship. As an ex princess cruises bartender I wanted to do the engine room and bridge tour, at $150 per person !! I couldn’t afford that, but that would have brought back some memories and I would have loved that. They had an Art gallery to wonder around and look at, some fabulous paintings, I was surprised at how some of the artwork resembled an artist called `Stanley King` for example the Red Hearts and American flag in POP art style but that could have just been my imagination, be interesting if Mr King has any opinion on this. And finally we booked a table for four at the pay extra Crown Grill restaurant. Got a lovely table and we all ordered a lovely steak. It was going great until two passengers, a couple of tables down from us stood up and started arguing at the top of their voices and nearly punched each other. They were shouting and screaming at each other but what was a surprise was no body did anything !! the white coated head waiter just disappeared and nobody did anything. A young Asian couple left their meal and walked out, I stood up to go over but my wife went ballistic at me and said I wasn’t a Princess Employee anymore so I sat down. They eventually stopped arguing but they should have been approached and they should have been offered to move tables or something, Princess got that wrong. Is that lack of experience or a situation that doesn’t happen very often I don’t know but it certainly ruined the atmosphere for everyone in the whole restaurant and I cant imagine other passengers have not fed this back. If a waiter had sorted it then everyone could have relaxed but it was like it wasn’t over between these two guys, the constant jibs and loud remarks for the remainder of the meal certainly ruined the experience of paying extra for this meal. If you had been in another restaurant you would have walked your wife away but it was because you had paid extra but then I thought afterwards no don’t pay the extra, complain and book for another night that would hopefully not get ruined, but being British you just tend to get on with it. Food great and well worth the extra but a ruined experience. All in all I loved sailing as a passenger on Princess and it brought back loads of fond memories. I will certainly sail again with Princess Cruises and I am looking forward to getting my Gold cruise card oooh. Would I sail again on Majestic, probably not being honest. Lovely ship but on my next cruise I want to go to a ball room class and learn to dance, I want to find a lovely cocktail bar and dance in my tuxedo with my wife to the odd song. I want to chat to the drinks waiters and bartenders without a language barrier. It doesn’t lend itself for you to do any of this on Majestic. Read Less
5 Helpful Votes
Sail Date: April 2017
Wife and I chose this back to back cruise because it was a brand new ship and for 3 of the ports never visited. We travel often and usually opt for private transfers, so it was a pleasure to have our driver waiting to whisk us to Piraeus ... Read More
Wife and I chose this back to back cruise because it was a brand new ship and for 3 of the ports never visited. We travel often and usually opt for private transfers, so it was a pleasure to have our driver waiting to whisk us to Piraeus to embark. Boarding was well organized and there were no lines to get aboard as it was done in controlled groups. Staff were waiting onboard with elevators reserved to take us to our cabins. Lugggage arrived within 75 minutes which was nice. Our cabin steward who we met later in the day was excellent and kept the cabin spotless. The ship never felt crowded even at full capacity. The passengers were from all the continents and made for interesting encounters. Temperatures in the public areas were kept quite low and reminded me of my travels to the Orient where the restaurants felt like meat lockers. We soon learned to dress accordingly. There were not many places to hangout except for the atrium area and the dining spots. I used the gym and it was stocked with good equipment and only crowded on sea days at certain hours. Anytime dining was OK if you went early or late without a reservation. A res was needed most other times. Host/hostess staffing was hit or miss and it appeared this cruise was a learning experience for some. The wait staff was hard working and were trying hard to please. We avoided the buffet after trying it once and not finding the selections to be worth waiting on oneself. The dining room meals were far better and easier to enjoy. The selections were varied and the presentation quite good. The only negative experience was when a head waiter would not change a drink order from the bar I found unacceptable and would only remake it to my satisfaction. Being in a chill mode I decided to be okay with it but in back at home mode there would have been a problem. Because we planned many early tours the breakfast option was room service. Although delivery was punctual and presentation quite good, the selections were very limited. We saw just one show and it was OK , not great. If you did not arrive 30 minutes before show time, seats were difficult to find. The international cafe on the atrium deck was excellent and easily accessible. Compliments to captain Dino for skillful cruising through rough water when we were unable to dock at Messina, Sicily. The ship handled it magnificently. Debarkation in Barcelona was unbelievably efficient. Read Less
Sail Date: April 2017
Subject: Majestic Princess Cruises Title: Excellent large new ship Overall experience was very satisfactory. Excellent and cooperative staff., Very Smooth check in and check out was the highlight of of our stay.We opted for sit in ... Read More
Subject: Majestic Princess Cruises Title: Excellent large new ship Overall experience was very satisfactory. Excellent and cooperative staff., Very Smooth check in and check out was the highlight of of our stay.We opted for sit in dinner at Concerto Dining room. Very good and cooperative staff , excellent food and good ambiance were the high lights. We will like to thank for outstanding services of JanRay supervisor, Rolando A. Sacay and Ron Madrid waiters for services given to us on all the seven days of our dinner. Lunch was buffet and we took in place known as Market place on 16th floor. There also service was excellent of ever smiling staff. We will like to thank waiter Ashwani who was very helpful. One difficulty we faced was about to find out Vegetarian food which was in plenty but spread at all the places. Management can easily provide a separate counter of vegetarian food . This will avoid moving around in the entire restaurant. Evening shows were lacking as compared to other cruises. Our teenager and child were very happy with their respective activity centers marked for them. My grand daughter aged 9 years was so happy that she wanted to spent entire day there and only for this reason she wants to visit again Read Less
7 Helpful Votes
Sail Date: April 2017
We have sailed on Princess 30+ times so know the features that make for a good cruise. First of all the ship is beautiful being it's new. Liked the blue carpet on one side and the red carpet on the other side indicating immediately ... Read More
We have sailed on Princess 30+ times so know the features that make for a good cruise. First of all the ship is beautiful being it's new. Liked the blue carpet on one side and the red carpet on the other side indicating immediately which way to go coming off the elevators. Our room was the same as before but more than adequate. After putting our luggage away we did a tour. First thing we noticed was that the Internet Cafe was in the Library - and there were only 2 computers. I asked why only 2 computers and was told that the Chinese don't use computers. Wonder if the 10+ people standing in line knew that. Fortunately we had our own computer but it still took forever to check both of us in. Does Princess think that everyone who sails has a smart phone, I pad or computer. Maybe 5 years from now but there were a lot of frustrated people who wanted to use the internet. And looking around, the library had few books. Speaking of "The Chinese don't use computers", I heard from table guests that they were told the exercise equipment is minimal because the Chinese don't exercise. I noticed the lack of a running and walking track on the 18th deck. The area didn't go all the way around unless you opened 2 doors on 2 sides of the basketball court. Then you could make a circle. And at times the track was only wide enough for 2 people - maybe, We noticed a door that said Hollywood Pool Club. We walked past the indoor swimming pool to the Hollywood Conservatory. Surprise - thats where elite guests were allowed for drinks from 5-8 in the evening. At no time were we notified about this. I must say it wasn't a very pleasant place to sit and have a drink. The only thing going for it was the view out the front of the ship. Otherwise you sat on plastic cushions on plastic chairs with fake trees and oversize games on the floor. Green outdoor carpet was in some areas - and I noticed in several places there were large snags already. It is not a warm comfy place to have drinks prior to going out to dinner. And why no notification? Food was OK although the menu in the dining rooms seemed to be about the same off and on. Service was OK but then you had the disappearing waiter. We weren't impressed with the food in the World Market Place. I know they are catering to the Asian market but I wondered a lot trying to find food I liked - other than salads. We always ate our breakfast out on the Wave View area but 99% of the time we had to get our own juice. And the coffee machine didn't work so coffee was delayed. The last week the ice machine out there was broken. Noticed the nice comfy furniture was missing from that area. Is it still coming? Ate at the Crown Grill one evening. My steak was very good but my husband said his steak was so so. Potatoes were different tasting. The music that was coming in on the PA system didn't make for a pleasant dinner. - very loud and high pitched singing. Did enjoy dinner at Alfredo's a couple of nights. Had a very good waitress. Ate several lunches from the International Cafe. My husband said he liked that best because he found he didn't eat so much. Of course we still had to have our dessert. Missed our stop into Messina because of high winds - Captain said 60 knots. But the ship felt very stable. I went up to the Wave View area - one side was protected from the winds - but the next thing I saw and heard was plastic glasses blowing all over the deck and then I heard a big bang. Part of the ceiling came down on the other side and a piece flew off the ship. I left right away! Was looking forward to Mt Etna. Entertainment was so so. The "fantastic" show was a sensory overload event and talked to a few people who didn't enjoy it either. As I have said MANY times, we are not all hard of hearing! The shopping area was huge with very high end shops. The cosmetic/fragrance shop was twice as big as Regal and Royal. I didn't like it though when I just wanted to walk around and look and I was always asked if I need help. Otherwise I didn't feel like there was much shopping that interested me. And one of the "fun" things I always do, is enjoy a few turns on the slot machines. There were none of the "older" type slots so I walked away and didn't spend a dime - well a lot more really. The TV reception in our room was the best of all our cruises. Just wish they would give us CNN again. And the Movie Under the Stars screen had top resolution. Would we go on the Majestic again? I suppose if it was the only ship having the itinerary I wanted to go on. One of our waiters even told us he couldn't wait to get off this ship. We have sailed on Princess in the Asian market and it was very enjoyable. This didn't do much for us. Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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