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2 Helpful Votes
Sail Date: December 2018
We chose the cruise for the destination as we wanted to be in Sydney for the New Year Celebration and the cruise ended on December 30th. I was very disappointed in the Lotus Spa on this ship. I booked a 90 minute massage and upon my ... Read More
We chose the cruise for the destination as we wanted to be in Sydney for the New Year Celebration and the cruise ended on December 30th. I was very disappointed in the Lotus Spa on this ship. I booked a 90 minute massage and upon my arrival was shown to the co-ed “relaxing” area. This was not a spa atmosphere - more like a doctor’s office waiting room. No nice bathrooms to relax in, not even in the treatment room. Totally co-ed. No free use of whirl pool, sauna or steam room, but you could buy a week pass for $199 to use them (The Enclave”). Was told by spa personnel that this ship wasn’t like the other Princess ship spas and they needed to control the amount of people using the spa whirlpool, etc and that is why they charged for them. However, the message was wonderful! Just wish I could have relaxed before my message. Felt very disappointed about that. Hollywood Pool Club was Adult only, no charge and it was lovely. Very relaxing and serene and no charge. I just chose to lounge and read a book. We did pay extra for Club Class but did enjoy not having to wait at all for a table for anytime dining. It was really nice to have a special section reserved for Club Class. The waiters were phenomenal! We sailed over Christmas and felt that they did a wonderful job with Christmas decorations and celebrating Christmas. Christmas Carols were sung and everyone joined in. On Christmas morning Santa appeared in the atrium and had a gift for every child under 12 yrs. Every child got to take pictures with Santa and his helpers. It’s a beautiful ship but felt crowded in the corridor the public areas. Personally, too big of a ship for me. Will definitely use Princess again but will sail on the smaller ships. Our ages are 59-65. Read Less
1 Helpful Vote
Sail Date: December 2018
This cruise was our 'move-over' cruise from 2016, so we were upgraded to a Club Class Mini Suite. We combined this with the New Year cruise so had 25 days aboard the Majestic! We have been on many New Zealand Australia ... Read More
This cruise was our 'move-over' cruise from 2016, so we were upgraded to a Club Class Mini Suite. We combined this with the New Year cruise so had 25 days aboard the Majestic! We have been on many New Zealand Australia cruises, so for us the ship was the destination. We also had the pleasure of cruising with friends we met on the Diamond in 2010, plus introduce another friend to the pleasure of cruising. Embarkation was easy, although dropping off the luggage in the morning was a mission due to the traffic on the wharf. Also dropped off our Aussie friends at the same time (11am), who boarded and they were in their cabin before DH got home (12 kms away!) When we embarked it was fast and smooth. Ship: Lovely new ship with a slightly weird layout due to being configured to the Chinese Market. Same layout as Royal and Regal but some areas used differently. Found it easy to get our bearings and the electronic signage all over the ship was great. Vines became our pre-dinner hangout (with tapas provided) and Crooners our after dinner spot, and before and after shows as it was adjacent to the lower access to the Princess Theatre. TIP: wheelchair and walker users - there are areas on the lower level of the Theatre where you could sit and be in close proximity to the stage, which was wonderful. Cabin B433 - Accessible Club Class Mini Suite Lovely large cabin with angled balcony which was sheltered because of the forward decks being further out. Heaps of space and heaps of storage. Has a pullman bed and large pull out sofa (great for a family of four). Hardly saw the steward and the service did not seem to be any more than a standard cabin. Dining: Dined a couple of times in Club Class and then gave up as no one seemed to share and our friends were Anytime Dining, so joined them instead. BUT dined there each day for breaststroke as there was always a queue and we could go straight in without waiting. Service was amazing. Menu no different to the other MDRs. Entertainment: Great shows and entertainers. Went to all but a few, usually to the late show as it was easier and less crowded. Crooners and Vines: Barman were fantastic - great service and great fun. Crown Grill - wouldn't bother again as the atmosphere was missing and frankly the meal no better than the MDR La Mer - wonderful (try and get a window seat). Food amazing and so was the service. Our gluten free friend was well catered for. Alfredos - great Pizza and fantastic desserts. Sometimes there was a queue and a wait time on the pizza but that was no biggie. Read Less
3 Helpful Votes
Sail Date: December 2018
I want to share some very good aspects and some not so good issues. Start with the good then bad and finish with the ugly. The good was the buffet, Hamburger grill, fitness center, and some of the service. The bad was one of our shore ... Read More
I want to share some very good aspects and some not so good issues. Start with the good then bad and finish with the ugly. The good was the buffet, Hamburger grill, fitness center, and some of the service. The bad was one of our shore excursions "The Train Ride" to no where and stop at stops of nothingness ( it was a waste of money and a wasted day). The ugly is what I call it when you go to the service desk three to four times to get information or fix an issue and receive different advice or information every time from a different representative. We had the same issue with the activity crew in trying to do a simple activity such as volleyball. (little help and different answer when you did talk to the activity crew). If I was to sum up what the cruise was like is to say "This one is for retired people." Read Less
1 Helpful Vote
Sail Date: December 2018
Having had a few clients that were not impressed with the Majestic Princess (I am a TA) I but my hubby choose this cruise for the main reasons that it was a new ship, we get to cruise NZ again and spend Christmas on board.The ship is ... Read More
Having had a few clients that were not impressed with the Majestic Princess (I am a TA) I but my hubby choose this cruise for the main reasons that it was a new ship, we get to cruise NZ again and spend Christmas on board.The ship is large (143,700 tonnes) and the only time it felt crowded was in the World Fresh Market Place (normally called Horizon Buffet on most of the other Princess ships). There was a mix of Aussies, Kiwis, Americans, Canadians and lots of Chinese folks and everyone got along well. We had a Balcony (BD category) D709 which had a huge balcony and it was "double" the size of other balcony staterooms below and above us. It was also situated near the aft lifts and near enough to the laundry if you needed that as well. My only issue with these type of staterooms is that you do not have a couch to sit on (I believe these are only in the Mini Suites and Suites) so you will have to put up eating your food either on the bed or out on the balcony. The food as good considering the amount of people the Majestic had to pump out all the time. All of the eating areas were meticulously clean and there was plenty of staff on duty all the time. We had our breakfast delivered each morning and would have a quick bite to eat at lunch from the World Market Place. Also tried the hamburger bar once and the soup from the Noodle bar. There were no dumplings being offered this cruise from the Noodle Bar (besides those in the soup). A few times I saw people eating the Lobster (additional price) and it looked good. We ate dinner in the Alegro Dining room each night and always enjoyed the food. My one complaint is that Princess has released a new wine list for this ship and the prices seemed to be very expensive compared to the other Princess ships that I have cruise on. Example - a bottle of Aussie Shiraz was selling for $56. There was no extra service fee added so that was a bonus. Also remember when any Princess ship is based cruising ex Australia the currency onboard will be AUD$. The entertainment was good but the Princess Theatre was always packed so you had to arrive early if you wanted a decent seat. Overall it was a nice cruise, we got to visit NZ again and were blessed with good weather (stunning weather when we cruised through the Fiords). Well done Princess. Read Less
2 Helpful Votes
Sail Date: December 2018
This is a very large ship however we never encountered a crowd! Seriously. We did pay extra for Club Class dining so that we could be seated and eat whenever we wanted to; this worked really well for us. Although the food was not ... Read More
This is a very large ship however we never encountered a crowd! Seriously. We did pay extra for Club Class dining so that we could be seated and eat whenever we wanted to; this worked really well for us. Although the food was not necessarily better in Club Class (we ate some very nice dishes at lunch from the buffet). We took part in activities like trivia and observed the game shows; the evening comedy show was excellent! We didn't use either of the pools (the outside pool is small and always full of kids) while the adult pool is indoors, but it looked nice. There was always a quiet place to sit and read -- or just watch the ocean go by. Staff were friendly and very helpful. One important tip: Princess gives a $100. ship board credit for US military -- active duty and retired. NO MATTER WHERE YOU LIVE. I booked the cruise from Australia and was told I was ineligible. After talking with the Future Cruise staff on board -- I am eligible -- but the Sydney Princess office gave me the wrong information. Not impressed -- and no ship board credit. Read Less
1 Helpful Vote
Sail Date: December 2018
MARINA DECK STATEROOM M611 BALCONYEmbarkation was fast and efficient...We arrived a day earlier into Sydney and as we had to vacate our hotel at 11am we were allowed to embark as soon as we arrived at the ship (4 hours earlier than ... Read More
MARINA DECK STATEROOM M611 BALCONYEmbarkation was fast and efficient...We arrived a day earlier into Sydney and as we had to vacate our hotel at 11am we were allowed to embark as soon as we arrived at the ship (4 hours earlier than programmed by Princess).This ship being just over a year old was in top condition as would be expected.It was pleasing to find the showers had a never ending supply of hot water throughout the day and the pressure was excellent.The large square porcelain handbasin was more functional than the oval ones on most of the rest of the fleet.The stateroom was well appointed with a power point above the fridge that was 230 volts AC,(idea for Australasian guests) The television was a large flatscreen wall mounted with an ample supply of movies and news channels.Movies started at the beginning and could be paused to continue watching later.Our cabin steward was an Indian gentleman (Ronni) was great and nothing was too much trouble for him.He kept our room and bathroom spotless and was a fountain of knowledge The view from all balcony staterooms on the starboard side of Marina deck was unobstructed.Best to steer-clear of staterooms on the decks directly below the sea-walk on lower decks as guests on the sea-walk are able to look directly into the staterooms of the two decks below it.The food in the any-time dining area "Concerto" was preferred by us as similar food in the world- fresh marketplace was seldom hot.The pop-up Crab shack on two nights of the cruise was superb and well worth the $35 cover charge....Where do they get such massive crabs? The entertainment in the Theatre was excellent and better than I have experienced on the four other Princess vessels I have travelled on. DOWNSIDES, Too few lifts in the centre of the vessel for the number of passengers on board,Happy hour has been dispensed with which used to be a cordial meeting place for friends to discuss their day ashore.Princess should rectify this as it was a huge discussion subject.No wheelhouse bar.The layout of the world-fresh marketplace is a maze and makes trying to relocate your table when returning with another plate an exercise in orientation.Diagrams?maps of the deck level outside the lifts are often East-West abeam instead of fore and aft thus making it difficult to ascertain where the stern and bow are in relationship to where you wished to go. Read Less
2 Helpful Votes
Sail Date: December 2018
We enjoyed this cruise on this majestic ship. Even though there were 3500 passengers you hardly saw the same people twice.Such a roomy ship.Good ports of call. The markets at Hobart were huge and just walking distance from the ship. You ... Read More
We enjoyed this cruise on this majestic ship. Even though there were 3500 passengers you hardly saw the same people twice.Such a roomy ship.Good ports of call. The markets at Hobart were huge and just walking distance from the ship. You needed to get to the theatre about half an hour before the show to get a good seat, but that was no bother-people watching all good and good to chat to someone new.We were so lucky with the weather on this cruise, so good to get into Milford Doubtful & Dusky sounds. Join a meet & greet so you can meet people straight away.Lots of free champagne at the shop giveaways, always fun-especially when you win.We had a deluxe big balcony on deck 16 right in front of the ship, good to see where you were going.Excellent TV in the rooms, lots of good movies. Bathroom was small, room for one, but had a really good shower, large sink and bench and room for your bathroom gear. Very quick and organised embarkation and disembarkation.The Trivia-held twice a day are a lot of fun. Pools could have been a bit warmer for us. Read Less
2 Helpful Votes
Sail Date: December 2018
We chose this cruise to be able to visit family in Auckland and enjoy relaxing journey there, with stops in Hobart and Melbourne. It was a pleasant cruise, seas were calm, weather cool but sunny. Had a great day in Hobart, hired a car ... Read More
We chose this cruise to be able to visit family in Auckland and enjoy relaxing journey there, with stops in Hobart and Melbourne. It was a pleasant cruise, seas were calm, weather cool but sunny. Had a great day in Hobart, hired a car and drove to Port Arthur, had another couple join us Enjoyed a day in Melbourne riding trams, wandering around Fitzroy Gardens. The ship was one of the largest for Princess, we had been on its sister ship The Royal around UK earlier in year. The Majestic was geared for Asian passengers who like to gamble so the Casino was bigger and the Vista Lounge called the Vista Gaming lounge, dark and a bit claustrophobic, pity could t see out of windows due to boards covering them up. No promenade deck either, just a short walk up and down deck, couldnt go around as with other ships. Made ship more enclosed other than going up onto deck 17-18. Loved the Conservatory - Hollywood deck, nice pool, lots of lounges, enclosed with glass. Food mix of good and not so good. Menus in MDR had less choices, some items availabke everyday missing eg steaks and for sweets creme brulee. We loved the addition of the Noodle bar on the Lido deck, next to Hamburgers, very tasty wanton soup, different noodle dishes daily. Entertainment production show disappointing, all whiz bang effects, not really our thing. Good Beatles and Rolling stones tribute groups. Daytime activities not very inspiring, same old same old, Line dancing, golf putting into pool. So much advertising the Lotus Spa and Jewellery shop, every night two or more fliers, ended up in the bin! Read Less
4 Helpful Votes
Sail Date: November 2018
We are a younger couple who didn’t not fit the average customer for this cruise. The cruise was full with older people, didn’t really appreciate our presence. If it wasn’t the passengers giving the side eye it was the crew. They ... Read More
We are a younger couple who didn’t not fit the average customer for this cruise. The cruise was full with older people, didn’t really appreciate our presence. If it wasn’t the passengers giving the side eye it was the crew. They must not expect us to spend money in this way as well. We chose this cruise for port locations. Next time we would choose to travel independently. Take a flight and stay at our destination. You get more of a geninue incounter with the land and people. Select members of crew were outstanding. Food was mediocre. Crew is trained to upsell you on EVERYTHING. Ship was clean. Available time to relax was perfect. Board game/game selection was outstanding. Onboard activities can be a little repetitive and cheesy. Wasn’t any real options for our age group except for drinking- we don’t drink a lot. We adored the center ballroom which always seemed to have older couples floating across the dance floor. Read Less
4 Helpful Votes
Sail Date: November 2018
We sailed on the Regal Princess in June this year and wanted to compare vessels. From the very first impressions it was obvious this ship was indeed designed for the Chinese gambling market, a beautiful ship none the less but has missed ... Read More
We sailed on the Regal Princess in June this year and wanted to compare vessels. From the very first impressions it was obvious this ship was indeed designed for the Chinese gambling market, a beautiful ship none the less but has missed out in many ways. The theatre (Princess) was small and the seating reminded me of a budget airline and as about as comfortable. One of the bars in the atrium is a converted juice bar ( a terrible waste of space ) and sitting at the bar with an other couple was difficult because of a large glass showcase taking up most of the available counter. The French restaurant on the same level was always empty. The atrium is typical of Princess so no further comment Our cabin was a mini suite, mid ship and on deck 15. Very comfortable and nicely fitted out but the overhang from the walkway obscured any vertical view. The crew were fantastic as usual and often went beyond. The wife and I had booked the Harmony restaurant (Chinese banquet) for our final night and were disappointed at the standard - most of the courses were sent back as too cold or inedible. Entertainment was mediocre at best but I'm sure Princess are working on it. Makes me think they are trying to cut costs. We have travelled many times with this cruise line (three time this year) and have noticed a decline in the standards offered Read Less
9 Helpful Votes
Sail Date: November 2018
Off to NZ for 12 days .Easy boarding at OPT Sydney and first impressions were very good indeed. The ship is in great condition as you would expect for its age, but more importantly it is very clean, and cleaning was in progress 24 hours a ... Read More
Off to NZ for 12 days .Easy boarding at OPT Sydney and first impressions were very good indeed. The ship is in great condition as you would expect for its age, but more importantly it is very clean, and cleaning was in progress 24 hours a day. We are seasoned cruisers and know what to expect. We heard all the usual whinges like - there is no promenade deck . there is on deck 7 about one third the length of the ship - The marketplace is crowded - well we went a little early or a little late and had no problem - There is not enough bars - yes there is, we never had to wait long at all anywhere. - The layout is all wrong - nope, just a little different etc ad nauseum. We were in a balcony cabin which was spotless and serviced three times a day every day. The one thing I would change is the fact that we had two single beds pushed together (misleadingly called a convertible queen) that was not the most comfortable arrangement. These seem to occur in four bed cabins without a sofa bed. On standard balcony cabins the balcony is small but adequate. There is an Australian, European and American powerpoint in the cabins Ships water is fine to drink but better if icy cold. There is no need to buy bottled water. The TV is excellent. A large flat screen opposite the bed with simple remote buttons and a wide array of free television and quality recent movies to choose from. Dining was interesting We enjoyed the noodle bar on LIdo which served three freshly prepared dishes daily Two were constant (wonton noodle soup and miso vegetable soup) the third dish was a daily special ranging from Tom-Yum (yum!) dan dan noodles, sweet and sour pork noodles, chicken and mushroom vegetable noodles. We found this a great lunch or snack anytime between 11am and 10pm and free. The Lobster grill was not so good. At $24 a small lobster the garlic butter one was not great, the salt and pepper lobster was better. The usual burgers chips hotdogs etc available free here as well. For some reason (frozen from Maine) ship lobsters are small and tough and hugely overrated. The marketplace (Horizon buffet) was well designed to prevent queues with several stations having the same offering. Sure a little busy around 8am but it we preferred to have breakfast early so no problem for us. The service was very impressive as soon as you sat down there would be a steward asking if you would like tea coffee juice or water. Tables were cleaned efficiently to make them available for the next patrons and the whole thing was well done for such a high traffic area. Food quality and variety was acceptible. We had lunch also in the dining room and were never disappointed with some meals even better than the dinner offering. Worth checking the menu outside the door for lunch and dinner to assist in your decision. The Crown grill was excellent as usual the service just awesome and the food was great and well worth the cover charge. We rolled out of there ! Harmony Restaurant (Cantonese) on the other hand was very disappointing. Slightly weird with Jellyfish and beef tendons and even the Harmony crispy skin chicken signature dish was simply that sliced up with a fraction of the sauce needed to swallow the dish. The restaurant was all but empty. We will give this a miss next time Le Mer was in an unforutnate open position above the piazza and very noisy and in our opinion a verbose and over complimentary menu description compared to the plate. Again disappointing. The dining room was just fine and the portions whilst small enabled seconds of an outstanding dish without splitting any seams.Worth checking the menu each day. We rode through some 3-6 metre swells in the Tasman in both directions and the ship took it in its stride. We did not go to many shows and those we did were worth seeing at least once - I have never understood the people that stay in their seats in the theatre to watch the same show again and preventing others from seeing the show. Selfiish in the extreme. There is an element of FOMO (fear of missing out) that causes some passengers to turn up even an hour before the show starts - we have better things to do. The ports were all still there, the locals speak english even though the vowels are muxed up, and it is easy to get around in a safe country like NZ. Get your NZ cash from an ATM ashore and you are ready for anything. The highlight was Beautiful Akaroa and swimming with the Hectors dolphins. Incredible. They are under a metre long and cute as buttons. If you are fit and can swim well in the open sea ... JUST DO IT !!! It really is a bucket list thing. On the way back we missed the fiords due to bad weather and it was really bad with incredible wind gusts and heavy seas. Our Captain (Dino) was excellent and burned a lot of extra fuel to circumnavigate a substantial storm with over 10 metre swells and huge winds to give us a better ride home. Disappointing to miss the Fiords but the alternative of going through this storm would have been much worse. Thankyou Captain for your safety decision and taking the ship around the storm at full speed I might add. Getting off in Sydney was a breeze We have three more cruises booked on this ship in the next two years and are looking forward to all of them, particularly Sydney to Singapore in 2020. Forget the whingers, they either cant cope with something a little different or cant slightly change their routine to make the best of any situation. Remember the passengers thata want to whinge and complain are far more likely to do so than the vast happy silent majority. I find that if you embark ready to have a great cruise then this attitude will ensure that you do. Read Less
3 Helpful Votes
Sail Date: November 2018
We chose this for a relaxing holiday break. I usually spend a lot of time on deck 7 Promenade deck enjoying walking and hearing and seeing the ocean in peace and quiet. Was extremely disappointed at the lack of a Promenade deck on this ... Read More
We chose this for a relaxing holiday break. I usually spend a lot of time on deck 7 Promenade deck enjoying walking and hearing and seeing the ocean in peace and quiet. Was extremely disappointed at the lack of a Promenade deck on this ship. There were short areas on deck 7 but with these narrow and hemmed in with the lifeboats and most areas blocked off. There is a shorter deck area for walking on deck 17 but there is no overhead cover so not as good if it is hot or raining. The gym has lots of walking machines/treadmills but this does not match a walk enjoying the sea breeze and sound of the sea. The entertainment shows were great and very professional, meals on board were excellent, and the staff very friendly and attentive. I felt though that the ship is too big with larger passenger capacity yet reduction in personal space. Some of the specialty restaurants are multipurpose and used as cafes during day while they are open to music from piazza at night. There is a great pizza restaurant onboard (no extra cost). All up a beautiful ship but next time I would prefer to go for a smaller older ship with my beloved deck 7 Promenade escape. Read Less
4 Helpful Votes
Sail Date: November 2018
Main reason to travel was a "new ship" This should be reliable and meet our expectations. The ship was majestic and magnificent but mellowed in a few areas. Dining food was wet 60% of the time due to standing time. This means ... Read More
Main reason to travel was a "new ship" This should be reliable and meet our expectations. The ship was majestic and magnificent but mellowed in a few areas. Dining food was wet 60% of the time due to standing time. This means 40% was excellent. I measured this against Caribbean and Cunard where their food was very consistent Waiting to attend the theatre was potential safety issue because of crowd rushing to get seats in a theatre which was narrow walk ways and sit down space was like being on a cheap long haul flight. Designer of ships please note. 80% of all problems normally relate to poor design of one thing or another The one area which must be upto standard are beds, my bed sagged after 8 days, which caused my back to ache. Beds on ships must be commercial grade. I took plenty of shots of the ships, so it must have appealed to me. Read Less
2 Helpful Votes
Sail Date: November 2018
Embarkation was excellent and we were onboard within about 15 minutes. The decor of the ship is impressive as was our cabin. As usual the crew were outstanding and so friendly. Our only complaints were that there was no Wheelhouse ... Read More
Embarkation was excellent and we were onboard within about 15 minutes. The decor of the ship is impressive as was our cabin. As usual the crew were outstanding and so friendly. Our only complaints were that there was no Wheelhouse Bar, no walkable promenade deck and too many activities in the piazza. This made our dining experience at La Mer very disappointing with the very loud band and people trying to sit at vacant tables near the walkthrough and the waiters having to ask them to leave unless they had a reservation. We did not try the Harmony Restaurant which was a separate dining room as La Mer should have been. The flow of the ship was disjointed and broken and trying to get around was at times confusing. We did think the Princess Theatre was very nice and the entertainment very professional. The gym was excellent with lots of cardio equipment. The dining room and Market place meals were all good. We were disappointed that the usually quiet and relaxing Vines Wine Bar was just like any other bar on the ship with people trying to grab all of the tables to put them together for their large and noisy groups. The Hollywood Conservatory being adults only was lovely and quiet. All in all a nice ship but just lacking some of the familiar ambiance of some of the older ships. Read Less
1 Helpful Vote
Sail Date: November 2018
I like to try different ships and different cruise lines. Majestic Princess was coming to Australia, so I booked the 6 night cruise to Tasmania. The ship was all lovely and new, as you would expect from a ship this young, but sadly the ... Read More
I like to try different ships and different cruise lines. Majestic Princess was coming to Australia, so I booked the 6 night cruise to Tasmania. The ship was all lovely and new, as you would expect from a ship this young, but sadly the only thing that WOWed me, was the Princess theatre. Mostly everything else just seemed like new versions of old concepts. The Lotus Spa onboard was very nice, although I paid for a 50 minute treatment and only got 40 minutes, (disappointing). The Enclave was fantastic, but quickly became crowded and with the main door being left open, people who hadn't paid to use this space had wandered in, adding to the non-availability of lounges etc. There was a great selection of food at the buffet, but the only pizza we found was in the Italian restaurant in the atrium midship. it was very popular, so you had to wait a while for a pizza. Read Less
3 Helpful Votes
Sail Date: November 2018
We specifically chose this trip to try a brand new ship. We normally sail with Princess but on the smaller sun class (2000 pax) so we didn't know what to expect on the Majestic at 3560 pax built specifically for the Asian market. ... Read More
We specifically chose this trip to try a brand new ship. We normally sail with Princess but on the smaller sun class (2000 pax) so we didn't know what to expect on the Majestic at 3560 pax built specifically for the Asian market. Check in at Sydney was straight forward with no delay, took about 15 minutes from check in to arriving at our cabin. We had a mini suite on deck 12 (A212) which was very comfortable but nothing special. In hind sight we could have saved some $$ and had a deluxe balcony cabin for the same experience. Other than the free glass of bubbly to welcome us on board, the only other perk we had with the mini suite was a free canape session at 4.30pm each day in the Vista Lounge which we didn't go to as there were too many other things to do. The staff were all friendly and professional and up to the usual standard we have experienced on other Princess ships. There was plenty of room to spread out on the ship and we didn't feel like we were on a crowded ship almost double the size of what we were used to. The Piazza was always crowded as there was always some entertainment there, again the same as other ships. The main dining room service and food was what we have previously experienced, although they were out of 2 wines on day 1. The buffet on deck 16 called the Market Place had a confusing layout to locate food, food was OK, no better or worse than other ships. There were lots of shows and entertainers all high quality. The costumes and stage sets on the main productions were the best we have seen. The biggest criticism from guests and crew was the inadequate size of the Princess Theatre, it held around 1000 pax which was way too small for such a large ship. There were 2 shows per night at 7.45pm and 9.45pm. If you wanted to ensure a seat for 7.45pm, you had to get there no later than 30 minutes before the show. There were often people sitting on the floor and standing. Disembarkation was smooth and took under 30 minutes. Princess is now very popular with older cruisers with most being over 70 on this voyage, there were many mobility aids being used that really slowed up traffic walking from one end of the ship to the other. We are in our 50s so it felt like an old aged home to us. We had expected to be wowed by this brand new ship but we weren't. Read Less
4 Helpful Votes
Sail Date: October 2018
We chose this cruise because of the itinerary. We started in Auckland, NZ and ended in Sydney. There were three stops in Australia and we wanted to see as much as we could. This is a wonderful trip but do not wait until you are too old ... Read More
We chose this cruise because of the itinerary. We started in Auckland, NZ and ended in Sydney. There were three stops in Australia and we wanted to see as much as we could. This is a wonderful trip but do not wait until you are too old to do things because the tours can be pretty walking intensive. Scenery in these countries is wonderful. Auckland is worth an extra day. There are many beautiful beaches, parks and gardens to visit. A trip up the Sky Tower is also fun. Tauranga is the second port and a chance to see the native Maori tribal village. Also there are the thermal wonders and geysers. Wellington is easy to get around and do by yourself. Go up in the Cable car and walk down in through the botanical gardens. Also the Te Papa museum is worth a look. Great exhibits. Shopping is good here also. We went from Akoroa to Christchurch to see the area and the Cardboard Cathedral. At Dunedin there is a half day train trip to see the gorge which is great. Again the countryside is beautiful here. Then the ship travels through the Fiordland National Park and we had a sunny clear day and it was really a highlight of the trip. In Hobart, Tasmania we elected to go to Mount Fields Park for a walking tour of Russell Falls and the tall trees. If you love animals, go to Bonorong Wildlife Preserve to actually be close to the animals,..wombat, kangaroo, tasmanian devil, cockatoo bird, kookabura, and koala. In Melbourne there is plenty to do. You can go to the wineries or just visit the town or head up the Ocean Road for spectacular scenery. Sydney is also work and extra day as you will see lots of history if you go on a walking tour. Get out and meet the locals these countries are full of lovely friendly people. Read Less
2 Helpful Votes
Sail Date: October 2018
Have always wanted to visit Australia & New Zealand even though a very long plane trip. Decided to do it while we could and it did not disappoint. Our first disappointment was upon arrival on the ship to find the only excursion we ... Read More
Have always wanted to visit Australia & New Zealand even though a very long plane trip. Decided to do it while we could and it did not disappoint. Our first disappointment was upon arrival on the ship to find the only excursion we booked had been cancelled. We found the excursions to be terribly expensive for what you get which is mostly more time on a bus than seeing the actual site. The next disappointing thing was the extremely SLOW internet service and long lines to get into the very small and crowded internet café, only 2 computers to use and they crammed a small library in as well which was always jam packed with people having internet issues so no place to sit, relax & read as in libraries on the other Princess ships; we were told this ship was geared to the Asian Market and they didn't think a library necessary. It took anywhere from 15 minutes to over an hour to post one thing on the internet all the while using precious minutes! It is interesting that Princess has such a large fleet yet they offer no internet for free as other cruise lines have begun offering. There was no Sports Bar as on other Princess ships which normally wouldn't be a problem for us except husbands Alma Mater was playing a big game and we couldn't get it. Positives: Ship is beautiful, staterooms nice, entertainment was top knotch especially the large production shows~~must better than former cruises. The Piazza is gorgeous and we spent a lot of time there enjoying the different musicians; some of the game shows they had there were quite silly for adults but we just stayed away. Food great as always although the Horizen Food Buffet is extremely large but no signage as to what is where so we only ate there once as you spent most of your time going up and down rows trying to figure out where specific foods were, except the Bakery which was well marked. By the time you had to go down many rows to get a complete meal your food was cold. We did not do any of the Specialty restaurants this trip because instead of the $25-$30 upcharge advertised on Princess website, we were finding they were all $45 which is pretty high when the dining rooms offer such variety and quality. Also some of the Specialty Dining Rooms were very open (one facing Piazza) so there was no opportunity to experience a quiet, romantic dinner. This was our 7th Princess Cruise and we will definitely stick with them, just feel on this ship there were issues that needed addressing~~maybe this is just what is to be expected on a ship with 3600 passengers (our first on one this large and will try for smaller ships next time) All the crew was fabulous and very customer oriented and pleasant which is greatly appreciated. One frustrating thing was the room accounts. They were not clearly understood. Example: our $400 excursion that was cancelled was directly to our credit card when booking and not on our shipboard account. Yet instead of automatically crediting this charge back to our credit card they broke the amount up into random amounts on mine and my husbands account and applied to shipboard credit yet total wasnt $400. Then took different amounts here and there; in the end it ended up correct but it took 3 people working the customer service desk to figure it out. Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this cruise as it provided something different from Asia and the South Pacific. The ports of call were all excellent and recommended. Our wait staff in the dining room were a great combination and made the cruise for us. On ... Read More
We chose this cruise as it provided something different from Asia and the South Pacific. The ports of call were all excellent and recommended. Our wait staff in the dining room were a great combination and made the cruise for us. On the downside we found that the drink prices (particularly spirits) were grossly inflated for this cruise when compared to other Princes cruises that we have been on. By example, so if you like a shot of Bundaberg rum and a can of Coke , it will set you back AUD $17.25 ( almost enough to warrant a royal commission). It was alo very disappointing to find out that the "Happy Hour" is no longer available. This was a big let down as it provided a great opportunity to interact with other guests on a daily basis. They also need to look at the minimum bet on the roulette as $10 is unrealistic as was evidenced by the empty table most of the time. Read Less
1 Helpful Vote
Sail Date: October 2018
Great ship and crew. Unfortunately the weather was not good. Food good. Recommend the pizza , noodle bar and international cafe for lunch and coffee and teas. Cabin we had was long and narrow but plenty of hanging space, bed and pillows ... Read More
Great ship and crew. Unfortunately the weather was not good. Food good. Recommend the pizza , noodle bar and international cafe for lunch and coffee and teas. Cabin we had was long and narrow but plenty of hanging space, bed and pillows very good . Bathroom small but shower a reasonable size. Theater entertainments were top quality and enjoyed them very much, The show Encore was just like the shows use to be like . One tip . Not a lot of seats, get there at least 3/4 of an hour early and an hour early for Encore. Film were up to date and plenty of them. For hearing impaired people the TV in the cabins have captioned films. As usual Art auctions, face lifts, feet info, the same old stuff on all ships now. Shops are all very expensive. So by passed them. Spa still double the price what you can get at home. Internet expensive and very slow. Drinks prices between $7- $15 . Wine labels not the best and they ran out early of the best one, bottled water $3.25, coffee and teas about $3.. All in all a great trip around New Zealand. Did our own things on shore. Read Less
4 Helpful Votes
Sail Date: October 2018
We chose this particular cruise because Australia/New Zealand had yet to be checked off our bucket list AND we wanted to try out the Majestic Princess. My husband and I have cruised 20+ times with Princess and generally know what to expect ... Read More
We chose this particular cruise because Australia/New Zealand had yet to be checked off our bucket list AND we wanted to try out the Majestic Princess. My husband and I have cruised 20+ times with Princess and generally know what to expect on their ships... or at least we thought we did. We were in for a few surprises! Everyone told us to spend our time in New Zealand and not to worry too much about Australia, so we stayed four additional nights pre-cruise in Auckland and only one night post cruise in Sydney. Our Auckland hotel (Mount Richmond) was near the airport and was a real pit. It was clean, but it was also noisy, uncomfortable, and had crappy parking. Thankfully, we were only ever there to sleep as we rented a car and drove several hours each day to take in the sights and activities available. New Zealand is Awesome! With the exception of Auckland, the cities are all beautiful. Around every corner we discovered scenery more breathtaking than what we had just seen. We visited Hobbiton in Matamata, toured the glow worm, Aranui, and Ruakuri caves in Waitomo, visited the Hamilton Gardens (in Hamilton), and of course did a general tour of Auckland. We had a great time sampling ice cream (my fave) and trying excellent restaurants in several cities. Pro tip- In NZ, they have an ice cream flavor called Hokey Pokey. I'd never heard of it and I REALLY know ice cream. It's basically vanilla with butterscotch candy pieces mixed in, and definitely worth a try. So fast forward to embarkation day... We had purchased a transfer from the airport to the ship through Princess. We returned our rental car and reported to baggage claim to find the Princess Rep. (around 11am). The rep says "We're getting ready to load the last shuttle. Did they not tell you what time to meet us?" Um, no, they did not. In fact, I was worried that we were going too early! I guess it's good we got there when we did. So they hurry and march us to a holding area, which they sometimes do, and we wait for another 30 minutes or so before loading us onto the bus. And then the fun really begins! We're told that our transfer also includes a tour of Auckland (Yea! I'm being facetious, I could not have been less pleased). So what should have been a relatively short ride took 3 times as long. Plus the driver tells us up front she's not a tour guide, but she'll do her best. She was right, she was NOT a tour guide. Evidently, the port was overwhelmed with people boarding so they told the busses to stall. Had I known, I would have grabbed an Uber. Once we finally got to the port, it was complete chaos. The lines were not managed in anyway and it seemed like a mob without order. In retrospect, I believe 60% of the passengers on this voyage were first timers and that could have contributed to the confusion. But Princess could have done a better job. In general, I believe most cruises are as good or bad as your attitude, so I'll just list some of the major differences that surprised us (most not in a good way). 1. No Gelato bar! Anywhere! Not even a little mini station at the end of the International Cafe. Did I mention my love of ice cream? Sad, sad day for me. 2. No Prego Pizzaria! What?! Now hubby is sad too. Pizza on deck has always been one of our favorites and it has been replaced with a noodle bar. 3. No night club. Some ships have Skywalkers, the Regal and Royal have Club 6, the Majestic has nothing. I believe I mentioned ice cream? Those calories don't disappear on their own! They did use the atrium as the night club starting at 11pm but it lacked the ambiance of a dedicated club. Just not the same... 4. The jogging track was a joke! I don't know how to describe it except too narrow, full of obstacles, and pretty much useless for jogging. You could walk it successfully, but that defeats the purpose. 5. Abbreviated menu in Alfredo's. Alfredo's is still wonderful, but they have removed the salads and most of the appetizers that we have enjoyed in the past. I hope this isn't a fleet-wide change. 6. Drink packages are only available on embarkation day. Since when?! Note to self: no matter how busy you are unpacking, attending muster drills, meeting people and checking out the ship... get your darn package the first day or you're out of luck. (Pro tip- you can still order prior to your cruise, I just forgot to do it). 7. What happened to the Princess luxury bed? It wasn't in my mini suite that's for sure! The bed was so uncomfortable I even tried to sleep on the couch one night. It wasn't any better. 8. How can the newest ship in the fleet still have the old crappy internet?! Really?? I was surprised that the medallion concept had not been integrated into this ship, but really annoyed that they hadn't at least upgraded the internet. Seriously. 9. I did check out the menus at Le Mer and Harmony, but neither really appealed to us. We do LOVE the Crown Grill though and usually go 2-3 times on every cruise. 10. I maintain that the live orchestra is one of the best things Princess has going for them. We love it! They also had wonderful entertainers including Chris Watkins who we've seen before and thoroughly enjoy. 11. Our cruise was over Halloween and they offered make-up application to those who signed up in advance. It was great! I was going as Cleopatra and they did a much better job than I could have done with it. 12. And of course, ice cream! For those who do not know, Princess makes all of their ice cream from scratch each day and they have some really interesting flavors, but they are only available in the dining room. So many new flavors on this trip!! My hubby and I have been trying and rating all the ice cream on our last few trips and I will post that list separately. :) Beyond the above mentioned differences, everything was as expected. The food was excellent, the shows were good, I always book our tours independently and disembarkation was a breeze. Pro tip- if you book this same itinerary (Auckland to Sydney) get a cabin on the port side. We had the best views through the entire cruise! We only stayed one additional day in Sydney but I wish we had stayed longer. Our hotel was the Meriton Suites (Campbell St.) in Chinatown. We reserved a studio which had everything you can imagine including a dishwasher and washing machine! Not necessary for one night, but cool to have the option. There was much more to do and see in Sydney than what we had time for. I guess we'll have to plan another trip! Read Less
Sail Date: October 2018
Embarkation was the quickest I've ever experienced! Literally took less than 30 minutes - disembarkation was also the same. Amenities and stores on board were above expectations and the staff were all very lovely and friendly. ... Read More
Embarkation was the quickest I've ever experienced! Literally took less than 30 minutes - disembarkation was also the same. Amenities and stores on board were above expectations and the staff were all very lovely and friendly. Balcony cabin was amazing - only hiccup was the steward leaving a ladder in our room for some reason which took a while to get removed. The main dining room had an excellent array of food choices - our waiters were a bit slow/cold but it didn't put us off from returning each night. The trivia and outdoor movie nights onboard the ship were my favourite - also loved the Halloween balloon drop and the many Halloween decorations! Only disappointment was the karaoke rooms being closed - would have loved to enjoy this acitivty with my fellow passengers. Shows were of a very high calibre and the music around the ship was also very good. Read Less
Sail Date: October 2018
Having sailed once before on Princess's former Dawn Princess to Alaska 20+ years ago, we selected this New Zealand/Australia 13-day cruise precisely because of its stops in New Zealand and Australia and because of our fond memories of ... Read More
Having sailed once before on Princess's former Dawn Princess to Alaska 20+ years ago, we selected this New Zealand/Australia 13-day cruise precisely because of its stops in New Zealand and Australia and because of our fond memories of our previous Princess experience. We were NOT disappointed. The ship provided 5-Star Service by the dining room staff in the Club Class anytime dining room, The chefs prepared 5-Star Food taste, quality and presentation in the Club Class anytime dining room. Our stateroom steward provided 5-Star Service in our Club Class mini-suite stateroom. The additional space for a sitting area and couch in our Club Class Mini-Suite made ALL the difference in the world to ensure we had the extra space in our cabin to fit the additional seating area and couch. Without a couch and seating area inside one's cabin, your only other sitting area is on one's bed. The ship itself is only 18 months old, and my one complaint about this brand new ship is that it lacked any of the new on-ship experiences of other cruise lines with water-slides, surf waves, or any other physical activity areas. The ship was clearly designed for an older, more passive-activity crowd (over 60), without any walking paths around the ship, or the physical fitness or physical activities offered elsewhere. I give the ship itself 4.5 Stars, and it would have earned 5-Star IF it had these modern activities onboard. At age 55, I guessed we were about the 20th youngest guests out of 3600 total guests. For a 13-day cruise, it was definitely an Older (75+) More Mature group of patrons with plenty of canes, and not as many wheelchairs or walkers as I expected. Our visits to the smaller cities of New Zealand were definitely the highlights of the cruise, as were the many relaxing At Sea Days. We signed-up for any used every other day the relaxing and quiet Spa Pool called the Enclave, as the ocean air temperature was ALWAYS too cold to use the ship's free outdoor pool. Debarkation in Sydney was a piece of cake, but Embarkation in Auckland was way too crowded and stressful. Embarkation in Auckland had NO signs directing people to obtain or staple one's luggage tags to one's bags. Embarkation in Auckland had NO signs to the Baggage Drop nearby. The worst aspect of Embarkation in Auckland was the absolute crush of 2000+ people who all arrived to check-in at 1230PM. There was No Separation of Priority/Club Class/Suite check-in from the 'normal' check-in, where at least 1500 of those 2000 guests should NOT have been there at 1230PM. As Americans, the last aspect of the cruise we enjoyed was the 25-30% discounts we enjoyed from the strong US Dollar against the 25-30% lower cost of the Australian currency used for all cruise ship onboard charges. Our cruise was about 50% Americans (which surprised me being so high). I highly recommend the New Zealand & Australia cruising destinations and recommend the Majestic Princess for a quiet, almost child-free cruising experience. It really was great all-around. Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this cruise because we hadn't cruised with Princess before, and Majestic Princess was available at a realistic price from Sydney to Auckland. We were delighted with the decor and ambience of the ship, it really is ... Read More
We chose this cruise because we hadn't cruised with Princess before, and Majestic Princess was available at a realistic price from Sydney to Auckland. We were delighted with the decor and ambience of the ship, it really is beautifully decorated. Everywhere you went there was evidence of careful thought and design, pleasing to the eye and simple yet delightful. The entertainment was first class, the production crew, and the rest of the entertainment team were easily among the best we have cruised with. The dining room staff left nothing to be desired, the cabin steward likewise and all personnel contributed to a very pleasant experience. There were a few negative experiences, however. Overall the ship appears to accommodate 3500 approx, but some main public areas cater for much much less. The Hollywood Conservatory is an excellent area to relax, but doesn't accomodate many people. Seated forward views are only available from 3 cane suites, which can seat up 6 each, but were usually occupied by 1 person each. There were 4 or 5 card tables, but unless you were there by 7am on a sea day, you had no chance. Along each side of the conservatory were 8 or 10 or so side looking cabanas for 2-4 people each, likewise you had to be there early. The Piazza is a magnificent area, but seats far too few for the entertainment spectacles it provided. It seats around 50-60 directly, with more seats available in the bars overlooking, but only those closest to the balcony rails had a decent view. Consequently many people missed out because they couldn't bear to stand for long - a consequence of age unfortunately. The spiral staircases connecting the three decks of the Piazza are beautiful to look at, and have safety treads built in, but still need a lot of care as the width varies from side to side. When people stand on these to watch the show, you are forced to use the narrow side of the stairs, which can be dangerous if you are not careful where you place your feet. Overall the ship appears to be designed for summer/warm sea cruising. The outdoor areas are well designed for relaxation, and accommodate a lot more people than the indoor ones. There are areas dedicated to golf driving, table tennis, golf putting, basketball, shuffleboard, plus a good selection of fitness and training machines, and much more. The pools and spas were popular, unfortunately the weather was not conducive for much in the way of outdoor activity, due to strong cold winds mainly. The Hollywood pool was indoors though, and had plenty of seating poolside. One negative was that the Lido deck, and others, always appeared to be wet. This is possibly because the drainage areas around the sides of the deck were too shallow for the amount of water sloshing around, either from the sky or the swimming pools. This was also true of the Seawalk, a terrifying but not to be missed experience to look down onto the sea beneath. This also was nearly constantly wet, with the fear of tripping or slipping spoiling the experience, even though the weather was mostly light drizzle and moderate seas. The lack of a true Promenade deck was a disappointment. Yes, they call it the Promenade Deck, and you can walk along it. However you are sharing most of the deck with lifeboats, and they restrict the width of the deck down to just enough room for two average sized people to pass. Elbows-out walkers need all this room for themselves!. It is impossible to walk right around the ship on the Promenade, being blocked at bow & stern. There are some areas, mainly outside of the shops, with cane tables and chairs provided, these areas are normal deck width, and a good place to relax away from the crush of passengers, as most people never discover them. Although corrosion and wear and tear are to be expected at sea, it was disappointing to see, under the Lido deck, and visible from many stateroom balconies if you looked up, that many pipe supporting brackets and some weld lines were already starting to rust. This points to either inadequate material specifications, specifications not properly followed, or improper installation. Also noticeable was the state of some balcony railings, the varnish failing and revealing bare wood, while next door the varnish is in perfect condition. On the positive side, the airconditioning throughout the ship functioned well. In the stateroom, the controls were as responsive as A/C gets, a small adjustment in the temperature dial brought forth a corresponding change in the temperature of the room. In the theatres the room was not allowed to get uncomfortably hot before the A/C kicked in, and it brought the temperature down reasonably quickly. Nor did it become too cold, or feel that you were sitting in a draught. There was a fair amount of wind noise when it first kicked in, but only to be expected, and it soon subsided. We were disappointed to find that the Hollywood Conservatory, and the Vista lounge were often closed for 'private functions' in the afternoons or evenings. With so many people on board quiet spaces outside of your cabin were hard to find, and the restrictions these private functions imposed were irritating. The ports we called at were mostly enjoyable, we had been to all of them before, and only took two Shore Excursions, to Port Arthur(Hobart) and Lanarch Castle (Dunedin). These were both interesting and informative. The least enjoyable port was Wellington, which we know well. We had previously visited Te Papa, and the Weta Cave, along with the First World War exhibition, which should not be missed otherwise. We didn't enjoy Wellington because it was cold & windy, it was the Saturday of Labour weekend, and most of the shops were shut. The free shuttle dropped us near Cuba Street, which is quirky, ethnic, rundown and in need of a refurbishment. We tried to walk to Lambton Quay but the wind defeated us, and we returned to the ship. Napier was the best port call. Even though it was the Sunday of Labour weekend, everything appeared to be open, Emerson St was buzzing, and the Vintage Car Club turned out in force, dressed in period costume, and came to farewell us at the wharf. We took a ride in one of these, a 1929(?) Hupmobile, with a very talkative and lively driver. Napier, and Bob our driver, take a bow. All the Port calls were interesting in their own right, e.g. Melbourne is a fascinating city, and the free tram service makes it so easy to get around the city centre. Akaroa is beautiful. Tauranga is the gateway to Hobbiton, and Rotorua/Te Puia for cruisers, which are well worth seeing. Overall we very much enjoyed our cruise. Read Less
2 Helpful Votes
Sail Date: October 2018
The itinerary was the reason we choose this cruise (sailing from Sydney to Auckland), touching all the cities we wanted to see. Others cities not on the itinerary like Cairns (Great Barrier Reef) and Milford Sound we did pre and post ... Read More
The itinerary was the reason we choose this cruise (sailing from Sydney to Auckland), touching all the cities we wanted to see. Others cities not on the itinerary like Cairns (Great Barrier Reef) and Milford Sound we did pre and post cruise. (Unfortunately for us, the road to Milford Sound was closed due to avalanche hazard when we visited post cruise.) This was our first trip to both countries. The boarding process was smooth and efficient. This was the fastest boarding process we experienced, ever! We had lunch immediately and the seafood dish was excellent! A very good start to the cruise! The service as with other Princess cruises were very good, in the dining rooms and in the cabin. Our cabin steward brought wine glasses when she saw we we brought wine into our stateroom! The entertainment was the letdown. There was a couple of production shows which were good. The other shows were not as good or to our taste. We checked out the casino almost every night. Applause to no smoking in the casino! On other ships, they leave a tiny corner in the casino for non smokers (which basically mean non smokers sit next to smokers). On one slot machine which had a symbol labelled as "scatter" and I hit 3 of the scatter symbol, the machine didn't pay out (see attached photo). I questioned the staff there and no one can explain why it didn't pay out. (I know it was a small amount but its the principle that slot machine pay out as indicated). The staff tested the machine and confirmed that 3 or more scatter symbols do no pay out...very strange! I would hope Princess fixes the programming on the machines or change the scatter label. Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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