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347 Princess Majestic Princess Cruise Reviews

We did a 3 days cruise to no where. The ship is only 2 years old so is quite new and in good condition. Highlights were the movies under the stars, good steak at Crown Grill, quite good food at the buffet with a wide variety, good gym and ... Read More
We did a 3 days cruise to no where. The ship is only 2 years old so is quite new and in good condition. Highlights were the movies under the stars, good steak at Crown Grill, quite good food at the buffet with a wide variety, good gym and other sporting activities such as golf practice range, basketball court and numerous table tennis tables. Our balcony cabin was in good condition but the pull down bed for our daughter meant it was hard to get out to the balcony when it was down. The room seemed a little small but the wardrobe was a good size and the bathroom nice and modern and clean. The shows were very good, the violinist and the dancers put on great events especially the tech based dance show. Afternoon tea in one of the dining rooms was good, nice tea, cakes and nibbles. Did not like the lack of ambience of the speciality restaurants, they open to a bar or to a walk way, too noisy. Poor service in the Crooners Bar Read Less
Sail Date September 2019
Just got back from a three night cruise with a group of friends to celebrate one of our friends significant birthdays. Had never been on a cruise ship before and thought the overall experience was fantastic. The ship is still very new, ... Read More
Just got back from a three night cruise with a group of friends to celebrate one of our friends significant birthdays. Had never been on a cruise ship before and thought the overall experience was fantastic. The ship is still very new, having been built in 2017. Our cabin was excellent and we spent so much time sitting on the balcony watching the sea pass by. The modern cruise ships are so stable, with very little impact from the waves of the ocean. The service and assistance from the staff was fantastic. We were made to feel so welcome when we got on board and this level of hospitality did not cease for the duration of our trip. Nothing ever seemed to be a bother for any of the staff. Overall, I would rate the ship, the staff, the service and facilities as excellent and would recommend this cruise ship highly. Read Less
Sail Date September 2019
Was really looking forward to being on the Majestic again. Absolutely thrilled and delighted that Princess offered us an upgrade from a balcony suite to a Mini-Suite for a minimal cost. Unfortunately some of the passengers ruined the ... Read More
Was really looking forward to being on the Majestic again. Absolutely thrilled and delighted that Princess offered us an upgrade from a balcony suite to a Mini-Suite for a minimal cost. Unfortunately some of the passengers ruined the experience with their ignorant behaviour - noisy, pushy and totally unaware of fellow passengers. We utilised Anytime dining and the experience varied from really good to disappointing. Our last dinner was dreadful - had to wait for an hour to receive the main course and the wine we ordered. The wait staff did not come near us when we finished the main course and as we had waited a ridiculous amount of time, gave up and left the dining room. I had made an enquiry at the front desk as to the latest we could disembark so I could inform my son who was picking us up. The answer was vague. Then we were not provided with the normal form to nominate a departure time. Lucky for us, it was a short cruise so we only had a small suitcase that I could manage myself getting off. The WiFi speed was the worst we have ever experienced on Princess. It would lose connection but still gobble up the Internet minutes unless I rebooted my iPad and then try to log off. I lost 60 minutes because of this. I keep my iPad up to date with the latest OS and have no issues at home. The stage show “Fantastic Journey” was one of the best we have seen and I would highly recommend it. Sadly the experience was spoiled by the hordes of ignorant passengers, constantly talking and letting their children run about. These passengers came late, crowded around the stairs. Hopefully this is only a blip as we are booked on five more Princess cruises. Read Less
Sail Date September 2019
Great 3 night cruise, good entertainment and activities on board. Trivia, Bingo, game shows and dance classes. Lovely modern ship with some nice decor. Stayed in a Comfortable balcony room. Leaving from Sydney the ship operates in ... Read More
Great 3 night cruise, good entertainment and activities on board. Trivia, Bingo, game shows and dance classes. Lovely modern ship with some nice decor. Stayed in a Comfortable balcony room. Leaving from Sydney the ship operates in $AU which helps. Long lines for breakfast and lunch in the main dining room which was annoying, good menu and food was nice. Brought the enclave package for the 3 days $139 per couple and we were able to use the thermal spa pool, heated tile seats, fragrant showers, also the steam and sauna rooms. Cocktails on board were a reasonable price. We had a comedian show in the theater the first night, 2nd night was The Princess singers and dancers show which was spectacular and a violinist the 3rd night. Tropical Party at night around the pool and a balloon drop on the last night. Embarkation and disembarkation process was very smooth, easy and no queues. Nice arrangement of shops on board and they had sale days. Overall a nice ship and would definitely cruise on this ship again. Read Less
Sail Date September 2019
I was never keen on cruising but reluctantly I relented to my wife’s pleading so we chose the Majestic Princess as our first cruise and we chose a sampler cruise out of Sydney and boy am I glad we did. We left the harbour at around ... Read More
I was never keen on cruising but reluctantly I relented to my wife’s pleading so we chose the Majestic Princess as our first cruise and we chose a sampler cruise out of Sydney and boy am I glad we did. We left the harbour at around 6.30pm and it look spectacular. Everyone was on deck to watch Sydney Harbour in all its glory. This ship provided everything to keep us interested from movies to shows to auctions to karaoke or just do nothing. The choice was ours and let me say the food choices were amazing with many different types of dining from ala carte to casual dining and everything in between. Outdoor movies and bars around swimming pools, it even had an adults only area so that parents can get away from the kids for a short time if they want. Now we are looking forward to our next cruise sometime next year. Maybe we will see you there. Read Less
Sail Date September 2019
We chose this for a weekend away with adult kids. These dates and prices worked out at the time for us. This was our first Princess experience. For reference, we have sailed on Carnival Spirit, RC Voyager OTS, and Pacific Explorer. We ... Read More
We chose this for a weekend away with adult kids. These dates and prices worked out at the time for us. This was our first Princess experience. For reference, we have sailed on Carnival Spirit, RC Voyager OTS, and Pacific Explorer. We had four adults in a mini-suite. The lounge became a narrow single bed, with a pullman being the fourth berth. Shower over bath. Narrow balcony. No complaints about the room. Food did not quite meet our expectations, given the hype about Princess food. The desserts were terrific. Service in the MDR terrific of course. The buffet had a very weird grid-like pattern layout, which no real logic to it. I found this area very claustrophobic. I would rate this area and the food at 2.5/5. The inside of the ship seemed very disconnected from the sea outside. Almost all of the public areas are enclosed by restaurants around the outside, or the shops. Way too many shops in my view, but I know some people love them. Even the door to exit onto the small outside (uncovered) area on deck 7 was frosted. You may as well just be in a Westfield anywhere. There did not seem to be enough public areas to suit the number of passengers and not enough shady areas outside. The lack of promenade deck adds to the challenge in this area I believe. The atrium area is very pretty but very noisy with mostly paid restaurants or the photos etc around it. Sometimes parts of this area or the access way to it was blocked off for an activity, making it even more difficult to get around on the ship. I would not want to be on this ship in poor weather as I feel the inside public areas would become very unpleasant. You would be extra glad of your balcony cabin in bad weather. As mentioned by others the theatre area seems to fall well short of requirements for the number of passengers. We saw the new show which I did enjoy. The fact that the 7.15 pm show is televised live into the Princess Live theatre indicated that the supply of seats does not meet the demand. On the other hand, some of the game shows were done in the Princess Live theatre, which seemed too small for the number of people who wished to have a seat. Hollywood Conservatory is quite pretty, although I personally am not a fan of indoor pools. Table Tennis, golf driving range, basketball court seemed to meet with approval. The Laser shooting area did not seem to be open or accessible with no explanation given. Service terrific, poolside music, movies etc good. As mentioned by others trying to get around on this ship is clunky, with corridors and walkways on both the lower and upper public decks ending abruptly. I felt almost all of the public corridors, stairwells, lift lobbies, buffett area were too narrow for the number of people trying to move around on the ship. Seawalk area and bar a nice quirk. In short, I am not too sure that this ship suits the Australian market or cruising in warm climates or scenic areas. Lucky there is a lot of balcony rooms on this ship because it may be the best spot to sit and realize that you are traveling on the ocean. (other than on deck 17). We enjoyed our first taste of Princess overall, and will do again, but probably not on this ship. Read Less
Sail Date September 2019
Over all the experience was not so good. The ship was too big, it had to be docked at Circular Key not White Bay as it wouldn’t fit under the Harbour Bridge. The laundry's were located the end of the ship on each deck directly ... Read More
Over all the experience was not so good. The ship was too big, it had to be docked at Circular Key not White Bay as it wouldn’t fit under the Harbour Bridge. The laundry's were located the end of the ship on each deck directly above and below each other, meaning a cut lunch and a water bottle was needed. Some of the wait staff spent more time speaking to each other rather than looking after the paying passengers. The price of refreshments was a rip off being &42 a bottle and $12 to $14 a glass for wine. Water in the state room was also overpriced at $6.50 for a 1.5 ltrs bottle. The entertainment was that good, not a lot of of variety offered. The big screen was not used that often for movies. The main entertainment areas were located at either ends of the ship again meaning the cur lunch and water bag were needed. The layout of the main eating areas (help your self) on deck 16 was rather strange, having different sections for different foods but not those that should have been together ie the bread was with the cakes not with the hot foods. It meant by the time it took to get all you needed to make a main meal and returned to your table it was cold. Read Less
Sail Date September 2019
From the warm welcome of the immediate team on emarkation to the seemless tender trips to airlie beach, port douglas, yorky's knob and others we had an unreal experience and all of our expectations were met and exceeded. There were ... Read More
From the warm welcome of the immediate team on emarkation to the seemless tender trips to airlie beach, port douglas, yorky's knob and others we had an unreal experience and all of our expectations were met and exceeded. There were numerous daily activities to suit just about everyone. The Princess Majestic team went out of their way to ensure every detail was covered from the food which was exceptional with great variety to the smiles from all of the team members.The rooms are extremely quiet and well equipped with the room attendant making sure towels were changed regularly as well as the bed. There was an older customer base on this cruise but you can never know that when booking. The food was great in both the marketplace and the restaurants with a great variety to suit just about everyone. We had a coffee and soda package that suited us and i think was value for money. The upper deck areas accomodated plenty of people for sunbaking etc. There were many areas you could just chill for a drink or sit with friends or hang at a bar and watch the bar tenders do tricks. We were on deck 15 in a deluxe balcony and found it to be perfect for us, easy access to food. The on board app assisted with the daily timetable so you could easily check what was on for the day from art and jewellery auctions to bingo. Shore excursions could be prebooked for day trips or make your own way. We have booked another cruise on a different ship but look forward to going on the Majestic again next year in 2020. The Majestic handled well in rough seas on the first night and then it was smooth sailing, i recommend the 10 day from Sydney to Brisbane, Airlie Beach, Cairns, Port Douglas, yorky's knob and Willis island. Read Less
Sail Date September 2019
I chose princess as I had previously cruised with them in 2013 on the ruby princess by far the most amazing cruise I have ever done. I loved the itinerary and have always wanted to cruise with Princess up to the barrier reef. The ... Read More
I chose princess as I had previously cruised with them in 2013 on the ruby princess by far the most amazing cruise I have ever done. I loved the itinerary and have always wanted to cruise with Princess up to the barrier reef. The majestic princess looked amazing new clean we were very excited to be on the ship. This was a huge disappointment the ship is catered for an Asian market so the food was of the lower standard The entertainment was boring and the staff unfriendly. Also we felt like we were on a moving nursing home everyone on the ship was so old it was truly a geriatric cruise even my 71-year-old mother felt out of place. The entertainment at night was so dull that they had a string duo playing at 8 pm 9 pm in the main atrium. There is also no place to dance no dedicated place to dance only in the atrium where all the ballroom dances with frustrated if you got in their way. We paid a premium price for this cruise and were highly disappointed the only thing that redeemed it was the amazing itinerary I’m not sure I want to cruise princess again which makes me feel sad because the best cruise I ever did was on the Princess ship. The food was terrible just terrible my carnival cruise was better food,Actually even the p&o and MSC was better. So disappointed such an Asian ship it does not belong in the Australian market its really catered to the asian market. It was a floating nursing home a geriatric flop with bad food and boring entertainment the only good entertainment was zinger band they were amazing. . Read Less
Sail Date September 2019
We’ve been on Princess for a number of cruises. I think we prefer the mid-sized ship as everything that we experienced on the Majestic that we didn’t like was due to size rather than crew, activities etc Embarkation was easy. Walk ... Read More
We’ve been on Princess for a number of cruises. I think we prefer the mid-sized ship as everything that we experienced on the Majestic that we didn’t like was due to size rather than crew, activities etc Embarkation was easy. Walk on and straight away you’re into cruise mode. The rooms are nice, we had a mini-suite which gives a bit more space. We like to make an effort to keep fit. We made good use of the fitness facilities and classes. All were good by Princess standards. Some free some you pay for (such as yoga and TRX) but there’s plenty of equipment to use even at busy times. What is disappointing is that there is no full promenade deck on this ship. One of our favourite things is to walk around a few times after dinner to help it settle. There’s not really the space to do this. They’ll tell you that you can walk around 17 & 18 but that’s right out in the elements and often got sections closed off. Anytime dining was a nightmare. Don’t be confused that you can ‘just turn up at anytime’. You need to book. But you need to book at 8am in the morning. You can’t be spontaneous. If you do not book first thing, you will not get a table at a normal time. You may get offered 5.15pm or 8.30pm. But anything inbetween - gone! You’ll also get conflicting information about whether you can book over the phone or you may even be told to go to the dining room in person - only to discover it’s not actually open.....If you don’t book and you just turn up they will tell you they are fully booked and give you a vibrating beeper. You can wait up to an hour for a table in this way. It is nice to eat in the dining room though. The wait staff are always lovely and professional. Tendering from a large ship is always problematic. We’ve been on the Diamond, Golden and Saphire and never had as many issues as there are on the Majestic and the Emerald. The ships have to anchor further out and have to shift thousands of guests. If you get up at the crack of dawn and get on the first tender you’ll be okay. Cairns in particular you have to queue for a tender AND you’ll then need to queue for a shuttle to take you into town 20 mins away. Prepare for this whole process to take up to 3 hours! Makes for a very short visit to the city centre. On the plus side, the ship is beautiful the crew on board are lovely. The cruise director and his team are great fun. They seem to be enjoying themselves, even when dealing with difficult guests they handle themselves with grace and good humour. Read Less
Sail Date September 2019
The itinerary appealed. I enjoy cruising in and out of Sydney. I'd read reports that this ship was built for an Asian market so perhaps they don't like the fresh air and sun? The vast Hollywood Conservatory would have been ... Read More
The itinerary appealed. I enjoy cruising in and out of Sydney. I'd read reports that this ship was built for an Asian market so perhaps they don't like the fresh air and sun? The vast Hollywood Conservatory would have been much better if the roof and windows opened. It was adults only but strong chlorine smell, bizarre fake bird noises and lack of sun made it very unappealing. Might as well have been in a hotel lobby. There is only one outdoor pool and of course, the shrieking children were in that one. All ports except Brisbane were tender ports. The elderly demographic meant this was a very slow process, walking frames and all. The shuttle from Yorkeys Knob and Brisbane Cargo Wharf should have been free as there was no other option. Food was excellent, especially the Chef's Table experience, well worth the charge. Ship was very clean and shiny new, beds were fabulous. The buffet had a confusing lay out, many people going round in circles. It needed another tea/coffee area, often that was all I came for but those plastic mugs are horrible. The Room Service menu hasn't changed in 20 years and definitely needs a revamp. Afternoon tea in my cabin and balcony breakfast were superb. Super quick check in and out. I didn't go to any shows, too crowded. Atmosphere in bars ruined by sport on big screens. The outdoor movie screen was mostly not used as had broken in the storm. I liked the peace. Much time devoted to the art auctions, not my taste and very little sold. My cabin was on deck 15, good location for quick hop upstairs to pool and buffet. Deluxe balcony and I enjoyed having the sofa to sit on rather than those tub chairs or the bed. The balcony was small. I loved Port Douglas and Airlie Beach and will visit again. Saw friends in Brissie, port at Hamilton much more convenient but ship too large. I loved the newness of the ship but have realised I prefer a smaller vessel that can dock in town instead of tenders. I also think I'm too young or the Princess demographic is rapidly getting older, slower and grumpier, some real whingers onboard, nothing pleased them. Fortunately my dinner companions, late sitting Allegro were fantastic as were the staff. Read Less
Sail Date September 2019
This cruise was booked so that we could relax & unwind & we certainly were able to do that. The shore tours that we booked were well worth the cost,especially the Lone Pine Koala Sanctuary & also the Crocodile Safari ... Read More
This cruise was booked so that we could relax & unwind & we certainly were able to do that. The shore tours that we booked were well worth the cost,especially the Lone Pine Koala Sanctuary & also the Crocodile Safari Cruise. The chance to be up close with a koala who was actually awake & hand feed a kangaroo & also see crocodiles in their natural environment was amazing. We thoroughly enjoyed Alfredo’s Pizzeria & the Crown Grill was a great experience. Alfredo’s was included dining but the extra charge for Crown Grill was definately worth it as the waiters were very attentive. Despite Majestic being a large ship & there being 3500 passengers on board we never felt that it was over crowded or that we were unable to find seating for meals in the buffet or the theatre. We would cruise on Majestic Princess again in a heart beat. Read Less
Sail Date September 2019
Sydney to Nth QLD September 17th 10 days We took my wife’s father on this cruise - and he was in good company. This was the oldest crowd we had ever seen on a ship. Lots of walkers, scooters, slow moving folk so don’t be in a ... Read More
Sydney to Nth QLD September 17th 10 days We took my wife’s father on this cruise - and he was in good company. This was the oldest crowd we had ever seen on a ship. Lots of walkers, scooters, slow moving folk so don’t be in a rush. The vessel size and the ports visited meant all but 1 were disembarked/embarked by tender. Combined with the age profile of the guests and some appalling organisation by Princess made this experience really poor. We felt the itinerary was boring would never do something similar again. Even sea days were boring - its the first holiday we were happy to see the end of. The Ship Nominally 3500 pax. We have been on bigger ships however this vessel felt crowded in the public areas. It’s an “odd” sort of vessel to get around. Lots of waiting for lifts. Moving from front to back you basically have to funnel through 1 public area which makes the whole ship feel crowded. There is no external promenade deck around the vessel. The gym is excellent. There is a large number of treadmills, cross trainers, bikes etc. the weights area is a little small but well stocked. There’s a golf practice net however, ridiculously, it was so low in height that you could not make a full swing - what a waste. There is a put putt course, basket ball come racket ball court. The central piazza is typical Princess - however it was also very crowded ...always. Finally probably the worst coffee we have ever had and we tried every location on the boat. They just have no idea. We were so delighted to go ashore for a drinkable cup of coffee. The Staff Just like the standard of food there are some hits and misses with the staff. Our suite cabin steward was MIA - days would go by between glimpses and waves in the corridor. Not once did he ask how we were going, need help etc. Some of the bar staff and food waiters were great. The people at the tour desk were just plain unfriendly - they definitely need a break from the customers. Restaurants General dining Concerto/Symphony/Allegro As a suite customer we had Anytime dining - which worked out to be anytime they aren’t busy. There is absolutely no difference or value in anytime dining on this vessel. The food in the general dining restaurants was also hit and miss. I had 2 genuinely awful meals which required meals to be sent away and 2 OK ones which didn’t. The service is fine. Alfredo Casual Italian/Pizza Good quality pizza. Thin base nice sauce. Tasty egg plant parmigiana. This is a safe place for dinner. La Mer French It is on the third level of the piazza. With a band playing on first level of the piazza it was impossible to have a conversation without virtually yelling at each other. I told the maître dei no thanks see you on a quieter night. When we did eventually go to the restaurant it was OK. They had a snail agnolotti with an awsome sauce and this should have been great ...however the pasta was not aldente :-( Overall nothing special and probably not worth the cover charge. Crown Grill - The best steak on any cruise line (not that i have been on many) Every time I eat at Crown Grill I have a small fillet Mignon and swear it is the best steak I have ever eaten. Good food, great service, just love it. We had 2 meals here. The first was typical and fantastic. The second was on our final night and was pretty ordinary - they were very busy and everything was overcooked - even desert. We had two glasses of wine which were off so i sent them back - the waiter didnt appreciate it and was exceptionally rude in dealing with us. The excellent maître d' sorted it out but it shouldnt need this intervention. Harmony Chinese It was just OK. We live in Ashfield Sydney which has a large Shanghainese community so we eat fresh, vibrant Chinese food - this food was the opposite to this. Not worth the cover charge. Market Place By the standards of cruise ship buffet of the same class as Princess this is typical - and awful. The idea is a taste of worlds which is a nice idea however it just comes off as disorganised. We had 1 lunch here and that was enough for us - maybe dinner may have been better? Read Less
Sail Date September 2019
Cruised with Princess before, but the Majestic Princess was too big for us, very hard to navigate when your cabin is at the back of the ship. Were on Deck 12 & had to take lift to 7 and walk to the middle to get anywhere. Went with my ... Read More
Cruised with Princess before, but the Majestic Princess was too big for us, very hard to navigate when your cabin is at the back of the ship. Were on Deck 12 & had to take lift to 7 and walk to the middle to get anywhere. Went with my Mum who has a walker, so could not do stairs, lifts always busy & waited a while. Atrium was far too noisy, all the action happens here. Pity there was no Promenade deck (which we did know about) did miss this one. Tender ports took too way too long to get ashore. Ticket system, waited over an hour in dining room, took about another 15 minutes or so to get to the tender and another 15-20 min to get ashore. Staff very helpful when trying to board tender. No Happy Hour, which I did miss, drinks package way too expensive for me. Drinks expensive.but managed with our OBC. Grown Grill was a wonderful experience, food excellent as well as great service. Food generally average, did have issues with consistency Staff could have been more friendly & chatty. Thanks to Arthur in the Symphony Dining Room Table 7 for lots of laughs & jokes with dinner. Balcony cabin rather small as well as balcony. Overall we did enjoy our time on board & ashore Read Less
Sail Date September 2019
We had been eagerly anticipating our cruise on Majestic Princess because of its size and newness (The Biggest and Newest in their fleet - of which we were constantly reminded during the cruise)! Sad to see so many areas of rust and ... Read More
We had been eagerly anticipating our cruise on Majestic Princess because of its size and newness (The Biggest and Newest in their fleet - of which we were constantly reminded during the cruise)! Sad to see so many areas of rust and general wear and tear ! Disappointed that we could never get a seat in the Theatre which is disproportionately small for the large number of passengers! Watching a simulcast on a large TV screen in another area really didn’t satisfy us as it lacked any “live show”excitement. Whilst the ships decor is pleasant, it didn’t give us the WOW factor which we were expecting! The cabins seem small - we had been expecting a sofa which seems standard on other cruise lines in balcony staterooms! And the smallest bathroom we’ve ever had! A shame that a shower screen hadn’t been installed instead of an old fashioned curtain! The food, staff, amenities, entertainment, etc were fairly standard on this rather conservative ship! The Captain always sounded happy and professional on his daily updates. Both embarkation and disembarkation were quick and efficient. The one true plus was the Australian Dollar’s use on board, making purchases more affordable! Read Less
Sail Date September 2019
From Syd up the east coast to Port Douglas. Embarkation was very smooth. Princess does cater to an older demographic, but this Princess ship is larger than Golden or Diamond and it seemed a lot easier to navigate around all those walkers. ... Read More
From Syd up the east coast to Port Douglas. Embarkation was very smooth. Princess does cater to an older demographic, but this Princess ship is larger than Golden or Diamond and it seemed a lot easier to navigate around all those walkers. Beautiful Piazza, and Bars and Dining Room. there is something to be said for a ship that is only a few years old. Had an internal on Lido deck (L215) great bed and pillows and easy access to buffet and pools and the lovely Conservatory area. There was always space available which is such a bonus. Only draw back were those folks who can't seem to close their cabin door but let it SLAM shut behind them ( oh well what can you do). Food in main Dining Room was good, Hairdresser (Raylene) at the Spa was excellent. Had to search to find the ext. number for the Spa and the Massage price list, seems they don't want people ringing but prefer you trek all the way down to L.5 to the desk. Entertainment I would rate 6/10 not up to RoyalCaribbean's high standard but a few highlights. The big mistake on this Ship which holds around 4000 is a Theatre that only holds 875 ! People were getting into their seats at 6pm for a 7pm Show. Most just gave up and didn't bother - and there is no space to stand up the back at all. Weather was sunny and windy. Tenders at Airlie, Cairns and PtDouglas took a while. But Pt Douglas was lovely. Shops on board are quite good, musicians around the Bar areas are fine. Buffet area was hit and miss and very confusing layout. I also miss a pool at the back of the ship. Read Less
Sail Date September 2019
I chose this cruise because I wanted to have a holiday and I feel that my best holidays are at sea. We had never been to Shanghai before or Vietnam. The rest of the ports we had been to either by ship or plane before so we just relaxed. ... Read More
I chose this cruise because I wanted to have a holiday and I feel that my best holidays are at sea. We had never been to Shanghai before or Vietnam. The rest of the ports we had been to either by ship or plane before so we just relaxed. The Majestic Princess lived up to my expectations. It certainly is big. The seating areas around the interior of the ship were excellent and comfortable. The cabin was excellent and the service by our cabin steward was first class. The dining room seating was excellent and the food was first class. I cannot remember not liking any dish. The entertainment as far as shows were concerned was fabulous. The comedy was so so and most activities I did not participate in. I was there to relax. The cabins are so quiet and peaceful and you can double lock the rooms for that afternoon nap or just sit on your balcony and watch the world go by. As I said we had been to many ports before but when we decided to go on a tour we went with the Princess shore tours. I know they are little expensive but I still think they are the best on offer and guarantee that the ship will be there if you get back late. Read Less
Sail Date August 2019
We chose this cruise because we were visiting China and it fitted in with our timetable. Decided it was a great way to get home instead of flying and hadn’t done a Princess Cruise before. We spent 10 days prior to the cruise ... Read More
We chose this cruise because we were visiting China and it fitted in with our timetable. Decided it was a great way to get home instead of flying and hadn’t done a Princess Cruise before. We spent 10 days prior to the cruise exploring Beijing, Xi’an, Chengdu and Shanghai. The embarkation and disembarkation were a credit to Princess Cruise as was the organization for each excursion. We enjoyed the variety of ports, the food in the main dining room was good, but the food in the Lido on deck 16 was average. It was only ever lukewarm and very repetitive. The entertainment in the theatre left a lot to be desired and the continuous days at sea were long. Other cruises have run workshops, seminars and information sessions, which were replayed on the tv in your room for you to watch if the coincided with other things. Unless you were into dancing, bingo or casino there was very little to do. The crew were fantastic and it is the first cruise we have done where all the crew appeared to be genuinely happy and getting on with each other. These negatives only relate to a small part of the cruise and I would not hesitate to do another Princess Cruise. Read Less
Sail Date August 2019
Just completed Shanghai to Brisbane - 20 nights and still sick. My numerous attempts to speak to management re lack of enforced handwashing/cleaning of handrails etc, fell on deaf ears, Every night in the theatre, numerous people ... Read More
Just completed Shanghai to Brisbane - 20 nights and still sick. My numerous attempts to speak to management re lack of enforced handwashing/cleaning of handrails etc, fell on deaf ears, Every night in the theatre, numerous people could be heard coughing/sneezing right across the whole audience. Passengers who have previously cruised on Majestic, told us that this is normal - good business for the medical centre - upper respiratory infections/runny noses, Spoke to a passenger who said her husband had been confined to their cabin with confirmed Influenza A. Also a number of cases of diarrhoea and vomiting. Just very poor infection control for a ship of this quality and size. Will definitely think twice before we rebook princess. We have never experienced this much sickness on a cruise before - and we are very regular cruisers on princess, royal caribean. celebrity etc, Every time we booked a Princess excusion, we were short by at least 1/2 to 1 hour. And the numerous excuses for the reasons why, were an absolute insult to your intelligence i.e. too much traffic on the harbour when they had taken down sufficient tender boats for 3500 passengers. Very glad we were not on the previous cruise after reading previous reviews, but there continued to be numerous black hairs right through the whole cabin/bathroom /balcony repetedly, For the price we paid for this cruise, I did expect much better. On the positive side, the food was good, TV in room was excellent and the hollywood club was great too. Some ot the staff were sensational and made the greatest effort to be personable and lots of fun i.e. trivia and ukelele lessons. Just such a pity that basic cleaning/maintenence was not carried out apprpriately. And a 900 seat theatre for 3500 passengers is rediculous - had to get there 30 - 45 mins prior to show if you wanted a seat. Have 3 more cruiises booked over the next 2 years and none of them are Princess!!!!!!! Read Less
Sail Date August 2019
We chose this cruise because we hadn't been to Vietnam before. We did one paid excursion to Saigon which took 90 minutes from the port an expensive trip but there was no other option. We found the drinks expensive at around $9.00 a ... Read More
We chose this cruise because we hadn't been to Vietnam before. We did one paid excursion to Saigon which took 90 minutes from the port an expensive trip but there was no other option. We found the drinks expensive at around $9.00 a stubbie and $14.00 for a wine even having a few drinks a day came out at about $500 extra for the cruise.Princess has a strict one bottle of wine per person rule so no beer or spirits for the boys for 20 days .The ship itself is new but troublesome to get around ,the layout was confusing with lots of dead ends. The lifts were incapable of transferring the huge number of older passengers. Meals were average with the occasional nice surprise ...Embarkation in Shanghai was a joke 3 hour wait in very hot conditions.Entertainment from the passengers and crew were of a higher standard than some of the acts...I think we followed on with some of the Asian influence whilst relocating to Australia. Disembarkation near Brisbane's Sewerage outlet is not a good look for the cruise line or The State Government of Queensland. Read Less
Sail Date August 2019
We embarked on this cruise in Shanghai, and the embarkation was a fiasco (even with priority boarding) but the Chinese authorities do seen to be able to make every simple process more complicated ( we had the same when entering the country ... Read More
We embarked on this cruise in Shanghai, and the embarkation was a fiasco (even with priority boarding) but the Chinese authorities do seen to be able to make every simple process more complicated ( we had the same when entering the country via the airport) Now to the ship and cruise, firstly these mega liners from the princess fleet are very ugly, no classic lines to them just like a floating tenement block from the 1960''s, only not grey concrete in colour., they are well appointed inside and we have no issue in this respect. The ship is big and this means a hike ( and a packed lunch) every time you wish to visit a new venue, not a problem for us but people with mobility problems should be aware of this, also with this amount of passengers expect crowded venues, we did not see any shows due to a lack of seating in the theater, and us not being prepared to stand in queue for an hour before each performance. Food was acceptable, but nowhere near as good as two or three years ago, seems as though you have to pay extra for what was the norm then. We hate the way they try to up-sell. The cruise its self was as we expected, no trouble with the destinations (there could have been more) but on the whole OK. In general we left felling a bit disenfranchised with Princess this time, and this is after a long time cruising with them, it is sorry to say making us now look to other cruise lines for the experience that we now find lacking with princess Read Less
Sail Date August 2019
Primarily I chose this cruise because it was a way of returning to Australia after holidaying in the UK. However it was a wonderful experience. We visited ports of great interest and met many lovely people. We enjoyed all of the on board ... Read More
Primarily I chose this cruise because it was a way of returning to Australia after holidaying in the UK. However it was a wonderful experience. We visited ports of great interest and met many lovely people. We enjoyed all of the on board activities and felt that for 23 days we were living a life of luxury - which we were! The ship was comfortable and large. The only thing I missed was a dedicated promenade deck. Usually Deck 7 but on this ship it wasn't possible to do a full uninterrupted circuit of the ship. The entertainment was great, the day time activities covered lots of areas althoughI would have liked more enrichment lectures, or lectures on special subjects and special interest groups. The cruise staff were involved in so many activities and impressed us with their friendliness and patience. This was my third Princess cruise and I wont hesitate to book with them again. Read Less
Sail Date August 2019
I thought the destinations were interesting and had enjoyed previous princess cruises. This ship was not as pleasant. Bed was too narrow, pillows dreadful & music deafeningly loud. Comedians crude and rude. Not many shows mainly ... Read More
I thought the destinations were interesting and had enjoyed previous princess cruises. This ship was not as pleasant. Bed was too narrow, pillows dreadful & music deafeningly loud. Comedians crude and rude. Not many shows mainly single entertainers catering to one nationality not everyone. Excellent violinist Katei and singer Chris Powey were the standouts. Entertainment in theatre generally poor Evening trivia fun. Trivia in general pretty good. Library was devoid of books some people took out 8 not one at a time, others struggled to find one. Food was sometimes cold on delivery in dining room. Layout on Lido was confusing. Staff generally helpful and pleasant but under pressure from full ship 3500 persons Music around the ship was deafening especially drums. Hard to have a conversation at times. Plenty of dancing at others. Improved cafe service in that food is no longer extra charge and a good selections available. Good in that there was in general plenty of seating. Great area on deck 17 for relaxing tho not big enough so be quick! Great gym, plenty of good equipment. Good massages in spa, watch out for added gratuity even if you didn’t agree to it. Added charges and instant credit card charges plus extra tax on the use of ship card every purchase. Felt as if herded into an environment where folk were pressured to buy and a forced gaiety required. I’ve cruised many times this was the least enjoyed one. The shore excursion for Crazy Rich Asian fans was disappointing One other excursion was cancelled due to lack of numbers. Health was a priority but people not always careful, bad chesty coughs prevalent, some unwell guests thro that. I would not choose this ship to cruise on if I could avoid it. Chosen because it was new and offered destinations of interest. Renee@NZ Read Less
Sail Date August 2019
Excellent value for money visiting places we always wanted to see.The entertainment was on the average very good, 3 spectacular productions, the comedians were also above average. The dining experience was outstanding, the quality and ... Read More
Excellent value for money visiting places we always wanted to see.The entertainment was on the average very good, 3 spectacular productions, the comedians were also above average. The dining experience was outstanding, the quality and food presentation was as if in a fine dining restaurant. There was a guest speaker, a Dr Michelle May from the United States who was exceptional and we would have very much appreciated more allocated time for her lectures. The onboard activities, golf, putting carpet bowls, dance classes etc were very well organised and attended. The crew in all departments were very good with some exceptional, our dining room waiters in the Symphony restaurant made dining there an absolute pleasure, As with all cruises there are a few downsides, more control is needed when it comes to showtime, notices on the closed doors when rehearsals are in progress state that doors will open 30 minutes before the show begins, but are opened an hour or so before resulting in no seating being available if you arrive on time. Another source of concern was the unhygienic practice of some passengers who were admitted to the Market Place without washing their hands. We are Princess fans and have booked a future cruise as it we always come home refreshed. Read Less
Sail Date August 2019
We chose this cruise solely to see what the Majestic Princess, was like. The itinerary did not have much bearing on our choice as we have been on many similar, over recent years. Follows are some of our observations and experience. ... Read More
We chose this cruise solely to see what the Majestic Princess, was like. The itinerary did not have much bearing on our choice as we have been on many similar, over recent years. Follows are some of our observations and experience. Design: Majestic Princess is the 3rd of the new Royal Class ships that have been launched over the past five years. Despite what some may say, the Majestic was built by Fincantieri in Italy, yes to partly service a new China/Taiwan market but also spending 6 months in the South Pacific/Australia/NZ. Apart from the bilingual signage(like Diamond), maybe a small number of dedicated karaoke rooms, a few mahjong tables(actually a card table with drink holders in each corner)in the Hollywood Pool Club/ Conservatory, noting both karaoke and mahjong have been offered on most, if not all, Princess cruises we have travelled on in the past, there is very little to justify comments that it was “designed and built” for the Chinese market. The ship has a genuine International feel about it, not, as some say, designed for the Chinese market, implying a significant bias in design. It could be at home with a multitude of cultures, without imposing one over any other. Layout on World Fresh Marketplace Bistro/Buffet D16 Lido is poorly designed/planned and confusing to most. More on that later. The Vista “Gaming” lounge does not have the same flexibly/functionality in design/usage as in other ships for similar area. It doesn't have a bar, nor overhead monitors for relaying exercise/dance lessons. Apart from Bingo/Trivia/Zumba and Tai Chi, most activities are now staged in the Piazza. There were 4 table tennis enclosures on the starboard side of D17, which had been covered with shade cloth which, I image, was to reduce the effect of prevailing wind and turbulence caused by a moving ship on an open deck. The area was only to be used on the first few days for daily table tennis comp, which was moved indoors to the Hollywood conservatory where 2 tables were set up either side of the pool bar, which would resolve the wind problem, leaving the outdoor tables with little or no use. The lack of a proper Promenade Deck was a common complaint. Sitting on deck chairs under cover, exposed to the sea or walking around a deck on a cruise ship is one of those traditional activities most cruisers enjoy. You could partially walk around D7, squeezing past survival crafts or on D17 but not a complete circuit as some outdoor areas were assigned to smokers on D17 and on D7. There was no pool at the rear of the ship like on the Regal (sister ship) but in its place, according to the on the floor plan Deck 17 aft, immediately above the Wake View Bar, was shown as “outdoor exercise circuit/area” but surprise, was a large sundeck and undercover seating that had been assigned to smokers giving then a them a grand view aft. Didn’t get to use gym this cruise but it appeared to have a good range and plenty of equipment and not to be busy (maybe because of the passenger demographic) There were only two positives, the first and most beneficial was the new complementary, adults-only Hollywood Pool Club/Conservatory at the front of the ship on deck 17. It appeared to be a popular and relaxing venue, with a good indoor pool, adequate lounges and cabanas, plus some general areas for playing cards or just lounging around. It was like a “sanctuary” area but free of charge for all passengers. It was also open at night, for a late night swim or an uncrowded area to congregate, away from the noise of the Piazza. The second new feature that was very popular, was the laser shooting range, on the sport deck. On days when it was available, you had to book in the morning, as the time (late afternoon) and numbers were limited. This activity was popular with both men and women, testing their skills on a realistic (laser)shooting system. You could shoot simulations of tin cans, balloons, clay targets, to bird, deer and charging boars, giving a brief respite from the boring alternative activities on board. Accommodation: Cabin design/décor showed slight improvements whilst maintaining continuity in the Princess décor/style. Bedding was ok with multiple pillows but the pillows were far too soft (no support) resulting in sore neck. 2 pillows was an option, if you could contort them into a more supportive position. Entertainment: Only 3 evening and one afternoon (yes) production show on a 23 day cruise. Production shows may have displayed higher technical support but cast members were only average. We only saw one new production show, which we hadn’t already seen, so we tended to avoid the theatre, too help maintain our good health, on the cruise. In addition to production shows, single entertainers prevailed, most seen before, some we avoided but the violinist Katei and singer NZ Chris Powley NZ singer were consistently good again(after seeing many times before). There was the “Voice of The Ocean” concert, with performances by fellow passengers and an “International Crew Show”. Both shows were well received and probably would out rating some of the paid performers. The new 900 seat Princess Theatre for 3500 passengers was ridiculous. The theatre cannot accommodate the demand by passengers to attend. You either got there 30 - 45 mins prior to show if you wanted a reasonable seat or just to get in but they did provide a video link to Princess Live and Vista lounge venues, for what that was worth, for those who couldn't get a seat in the venue. Activities: With so many sea days and too few activities that you could actively participate in, other than Bingo, Trivia, Knitting, cards or just sitting around watching a handful passengers on the dance floor in the Piazza, there was very little else to do. The activities on this boat were geared toward the 70-90 age group. We were so bored, albeit saved by a reasonable selection of in cabin movies, like many others, were longing for the cruise to end. Internet Café/Library on D7: IT support staff on duty were very to helpful but someone forgot to update the floor plan to include the Internet Café on D5 in a converted Karaoke Room. I stumbled across by chance. Cabin Wifi reception was not great but much better in the Internet Café room on D5 where there were 8 workstation Desktop PCs plus one printer. One table and lounge, if you had your own laptop. Not well known as most of the time, the room was empty. The Library was a joke, with very limited shelving space and devoid of any books, for most of the cruise. Dining: Layout on World Fresh Marketplace Bistro/Buffet D16 Lido poorly planned and confusing. There was a “Bistro” serving area and “Bakery” then the Buffet, with two separate serving lines, with an interconnecting area between both, for standard self serve options but all serving areas had to be serviced by staff through one central staff entry/exit section, dividing the Bistro/Bakery and the Buffet areas. Staff would have to compete with patrons in negotiating the movement of some food items as well as used tableware. At times trolleys blocked or reduced through access in a common walkway to either area to access/ connect to a centralized internal galley operations area. Then there was the food, which to some, with simple tastes was ok, but not to others, serving up the same range of dishes every night, maybe with the odd variation. Some likened the quality of food as to what you’d find at mediocre club or shopping mall food hall at home. The menu items and quality (both traditional dining/buffet) were nothing like what we have experienced on previous Princess Cruises, where you generally had what was on offer, in the dining room plus a varied range of standard meats/ vegetables, pasta etc available in the buffet, along with an occasional themed night, German, Indian etc, with dishes to match. This was a common gripe, usually by seasoned Princess cruisers, whilst some did say it was ok, but recognized “they had very simple tastes”. We met a elderly, down to earth couple, who sat down with us, with a couple of slices of fresh crusty bread and butter (plus water), as that was all that appealed to them from what was on offer……….I could sympathise, as sometimes, my evening meal was a combination of fruit and a few scopes of ice-cream which was available from the dessert bar in the Bakery. There were some positives. Alfredo’s Pizzeria, did a roaring trade, maybe due to the poor offerings in the buffet or dining venues. It was also nice to see ice-cream back in the buffet, as it was dropped, on past cruises, in recent years. In addition, the Majestic did have new coffee ground brewing machines in the bistro, so at least, the coffee was more palatable than on previous cruises, not great but an improvement, but someone needs to taste and adjust the hot chocolate option, as it was terrible. Another source of concern was the unhygienic practice of some passengers who were admitted to the Market Place without washing their hands at the new hand washing stations. The vast majority of passengers did so but many were not stopped or requested by staff stationed to do so at the entrance, walking straight through, unchallenged. Dining service varied on this ship. In Traditional Dining rooms, you could not fault the service compared to World Fresh Marketplace Bistro/Buffet where wait staff/deck attendants appeared to be very indifferent to patrons, sometimes aimlessly wandering around, paying little attention to patrons, clearing or cleaning vacant tables. Requesting drinks was hit or miss, some would attend but disappear to return much later or to the wrong table. This indifference to service could also be seen in supervisory staff, who in general, paid little attention to patrons and issues (uncleared tables) and tended to chat amongst themselves without performing any real supervisory role. But in making such a generalisations, there were a few exceptions, where the individual staff members, did provide service in the Buffet/Bistro but again they were the exceptions, notably Andrea and Mario, both from Peru, plus Acacia from Brazil-Waiter-Pool Side always had a happy and welcoming greeting to all patrons and stood out against all others in their attitude and service, not only to us, but appeared to do so for all patrons they served. Service on our table in the Concerto Traditional dining room was exemplary with Nathanael(waiter from South Africa) and Ronald (Senior Waiter from the Philippines) displaying a positive attitude and fine service, not only to us, but to all patrons they served. Note: We did not use any of the specialty restaurants(so we won’t comment), as we had already paid for all inclusive meals in you fare. Maybe the general reduction in food standards might be intentional to encourage patronage of such venues. Embarkation and disembarkation: For us, it was extremely quick although some say it was a lengthy process. …..but I know embarkation did not go as advised. We were all told there was to be progressive embarkation, based on deck, at designated times and priority for some within those times. We were to board at 6pm. We were aimlessly killing time in the afternoon, planning to arrive at 5pm (1 hour before scheduled progressive check in time), so we thought we might wait at the terminal. On arrival at 3.30pm, large numbers were already waiting but as we had priority boarding, we were waved straight through, quickly through Princess check-in, then immigration, no problem. Question: What happened to progressive check-in. Did the majority ignore and turned up before 1pm, then the masses were partially cleared, and by the time we arrived, progressive check-in was scrapped ??? Overall: Come back new! I don’t think so, more like bored, dissatisfied and not very happy. If this is the new standard and direction of Princess Cruises is charting ……..I think there might be more than a few, abandoning this ship and cruise line, unless there is a change back to established standards of service and design. The decline in service and amenity standards is also reflected in the parent company’s stock performance over the last couple of years…..ie down the drain. Read Less
Sail Date August 2019
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.6
Entertainment 4.0 3.4
Public Rooms 4.0 3.7
Fitness Recreation 4.5 3.6
Family 4.0 3.6
Enrichment 3.0 3.1
Service 4.5 3.9
Value For Money 4.0 3.3

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