449 Royal Caribbean Harmony of the Seas Cruise Reviews

Great ship that never really felt crowded and has plenty to do. We brought our two teenage boys. Staff was very friendly and the food was slightly above average. Not as good as an Celebrity Cruise but equal to Norwegian. Cabin - we ... Read More
Great ship that never really felt crowded and has plenty to do. We brought our two teenage boys. Staff was very friendly and the food was slightly above average. Not as good as an Celebrity Cruise but equal to Norwegian. Cabin - we had a 14th floor balcony. I felt the balcony was nice but not worth much since we rarely used it. Clean and well laid out. Entertainment - the entertainment was a large step up from prior cruises and we greatly enjoyed all shows. We felt it was a little better than Disney (of course we had no little kids) and way better than Norwegian. The Key - this is a waste of money. Two meals are nothing special. Special hours at activities are very limited and at odd times making them inconvenient. Never used the early off boarding since we were on excursions. VIP seating was very limited and we ended sitting in regular seats anyhow. I suggest just buying the internet separately and saving the money for some drinks. Read Less
Sail Date September 2019
This cruise ship and itinerary were chosen because the dates coincided with a school break for my 12 and 8 year olds. We had 2 connecting ocean view balcony rooms. The cabins had plenty of storage space and enough room for us. Any more ... Read More
This cruise ship and itinerary were chosen because the dates coincided with a school break for my 12 and 8 year olds. We had 2 connecting ocean view balcony rooms. The cabins had plenty of storage space and enough room for us. Any more than 2 in a cabin would definately be too crowded. Embarkation was really quick, and we were on the ship in about 20 minutes from arriving in the first line. We were on the ship by about 11:45. Be advised you will have to wait until about 1 pm to get into your room. We all enjoyed the water slides and Ultimate Abyss slide. My kids loved the rock wall and flow rider, as well as the ice skating. The cruise was fully booked but never really felt like it. Our itinerary was changed due to the hurricanes in the Eastern Caribbean, and we headed to the Western Caribbean instead. Beautiful weather every one of the 7 days. Fine Line show was great. Heard the other shows were really good too but I didn't attend those. Cons: Food quality wasn't the best, and menu didn't change that much. Breakfast was pretty bad all over, except for Park Cafe and Main Dining Room No way to get around the casino except to go up or down a floor to get to the other side- could have maybe had one less row of slot machines to make some sort of path around. Kids had the time of their lives... Read Less
Sail Date September 2019
Thanks to Hurricane Dorian, what was suppose to be a seven night trip to St Maarten, St Thomas, and Coco Cay turned into a three night journey to Nassau. We were very grateful to be able to board the Harmony at all, since the date of ... Read More
Thanks to Hurricane Dorian, what was suppose to be a seven night trip to St Maarten, St Thomas, and Coco Cay turned into a three night journey to Nassau. We were very grateful to be able to board the Harmony at all, since the date of embarkation had to be moved forward twice due to the storm and the closure of the port. The loss of life and destruction endured by the islands that were hit by Dorian weighed heavily on our minds throughout the trip. Day One Orlando The port reopened on Wednesday, the day we flew into Orlando (after rescheduling our flight twice). We stayed at the nearby Courtyard and took the shuttle back to the airport on Thursday. We were transferred to the port by Go Port, which had a wonderful staff updating their website with information regarding the port closure, reopening, and information on their shuttles. Unfortunately, I had booked the airport to port in advance, and gave updates to customer service regarding our new projected dates of embarkation. When we arrived to board the bus to the port, our reservation wasn’t showing up. The customer service reps at the airport counter told us to call customer service for help. Ok. We did, and that rep said that she had thought we had been taken to the port already the previous day. Really? The port was not even open in the morning, and no ships were coming in because the port staff needed time on Wednesday to inspect the port thoroughly before reopening. Finally we had the customer service person on the phone fix our reservation so that the customer service people at the counter who were waiting for her to do something for us, at last gave us tickets for the bus. My advice: just buy your ticket at the counter when you arrive- much simpler. We were checked in at the port by a gentleman using a handheld device who was helping out people before they made their way to the Royal customer service reps behind the counters. DH and I then went to the last check point before we were to move on to take the requisite boarding photo. I was stopped and taken aside when the lady checking her handheld device noticed that my name had been written as gibberish. She took me over to the area where they were helping passengers with problems. After ten to fifteen minutes of waiting, she handed me a card for my cabin door and told me to throw away the card that I would find on the cabin door since my name on the card she said would have that gibberish written on it. When we got to the cabin, the cards there had our names printed correctly. The guy with the handheld device had obviously written nonsense instead of my name- he should have been questioned instead of having the extra card printed. Oh, well. Other than that, embarkation was smooth. Day Two Nassau Nassau was spared from the hurricane. We walked around the shops and stopped at Señor Frog's. DH and I had visited Nassau on our honeymoon when instead of high end shops, I remember lots of tables and people hocking their wares in a flea market atmosphere. Much has changed since then- there was even a Diamonds International shop. Day Three At Sea This was our only sea day. A last chance to see the rest of the shows and try different venues for meals and snacks before time ran out. Sea days are usually the most relaxing, but with only three nights to enjoy the ship, there was no time to stop to rest. Our take on Harmony Harmony is a big, beautiful, overwhelming ship. We had a balcony cabin which had a double wide balcony due to not having a cabin immediately next door. Loved it! Very few of the cabins have this feature. We had dinner at Johnny Rockets the first night and tried breakfast there the next morning (underwhelming). The “sourdough” bread is probably Wonder bread. I don’t recommend the grilled cheese. On our sea day ,we failed to make a lunch reservation in advance, so we were turned away at Jaime’s and settled for Sabor which was very good. We went to the dining room one night on the only formal night. At the table next to us sat a guy in shorts, tank top, and flip flops. Oh, well. The Windjammer continues to improve in quality at the expense of the dining room. Loved the cakes and other wonderful delights served in Windjammer. All of the people in the Windjammer especially were friendly and bent over backwards to make sure that you enjoyed your meal. Sorrento’s Pizza was very good. Final Thoughts DH and I regret that we never got a chance to dine under the stars in the Solarium Bistro. All of our reservations were wiped clean at the start of our cruise due to the change in itinerary, sail date, and the addition of guests from a canceled cruise who joined us. We didn’t try to make a new reservation with such a limited amount of time onboard, but hope to dine there on another ship in the future. I bought a day pass to the thermal spa and enjoyed it. Only a few stations: steam, showers, sauna, and tiled chairs, with no ocean view. It was relaxing, nevertheless. All of this left us exhausted, made worse by the nightly noise we heard outside our cabin in Central Park. As opposed to the Broad Walk cabins, those in Central Park are suppose to be quieter, however, passengers walking through the park, or sitting around, literally yelled at each other instead of speaking in a normal tone, as late as one in the morning. Having security walk through the ship each night to make sure passengers are not disturbing the peace would no doubt be appreciated by those passengers who wanted a good night’s sleep. Due to the hurricane, many people canceled. The ship carried only 3077 passengers despite having some from a canceled cruise join us. The sign at Guest Services at the time of embarkation stated that the cruise was sold out and that no cabins were available. Obviously they were overwhelmed with various problems and didn’t have the time to try to upgrade people. There was always a line at Guest Services, not surprising since this was not a typical cruise. Our Cruise Critic get-together was under the required 25, and did not last long. Only a few people talked- mostly with complaints as to why we couldn’t go to Coco Cay, for example- (we could not go there because it was still closed pending an inspection in order to assess any damage). Many thanks to Royal for going through with the event despite the low turn-out. We managed to see six shows while we were onboard- both aqua shows, both ice shows, and both stage productions: Grease and Columbus. As I had noted on previous cruises, passengers were less than polite when it came to showing their appreciation to the performers in the theater. Many just got up and left at the end, without taking a moment to applaud. Come on people; yes, you are on vacation, but does that give you the right to be rude? Everyone works really hard to make this cruise a great experience for you, show some love. Another observation I made was that many of my fellow passengers were down right slobs. DH and I decided to enjoy one game of mini golf- only to find the bin containing the balls empty. Did someone steal all the golf balls? No, I found them strewn about the entire course, along with discarded golf clubs, and even drink glasses. Again, you are on vacation, but do you have to be so crass? Three nights is too short a time period to enjoy a ship this large. I never got a chance to just relax- a first for me on a cruise and hopefully something that won’t happen again. I also lost my connection to the sea on this ship. There were few places to stand and just enjoy being in the middle of the ocean. Too much emphasis is placed on entertainment and the “wow” factor. If you want lots of choices in everything, this is the ship for you; if however, you want to enjoy a nightly walk under the stars listening to the ocean as you sail along, you might not enjoy traveling on a ship this large. I’m glad I finally got to experience Harmony of the Seas. Next time around, I will be traveling on a slightly smaller ship, for a longer period of time. Hopefully I will be able to reconnect with the sea and finally have time to relax. Read Less
Sail Date September 2019
We came all the way from New Zealand to come on harmony of the seas. We were not disappointed. Ship is just amazing. We personally did not find it crowded. Staff were fantastic except 1 man at guest services. Besides that really could ... Read More
We came all the way from New Zealand to come on harmony of the seas. We were not disappointed. Ship is just amazing. We personally did not find it crowded. Staff were fantastic except 1 man at guest services. Besides that really could not fault anything. We had inside cabin as doing Alaskan cruise 2 weeks later. Saved balcony for that one. Inside we were actually impressed. Size was not to bad as had smaller. We enjoyed a cafe on deck 8 it was called park cafe located in central park. We are there for breakfast and some lunches. We went to chops and grill. That was our favorite. Wonderland was good and different. Worth a try. Central 150 good to. We were not totally impressed with Izimu hibachi as had better .also we would not rave about Jamie Oliver's. Shore Excursion were good. We just think it was a great experience. Shows and the entertainment were world class. Best we seen on a cruise ship and I've done 21 cruises. Best cruise Director ever I have seen on a cruise. Dennis I'm pretty sure his name was.we would go again if lived closer.we just loved it. Read Less
Sail Date August 2019
I went on this cruise because my brother was getting married on this ship. It was mostly enjoyable. Embarkation was very easy. Did the online pre check it. Did not have to wait in line much. Keys were in the room waiting. All rooms are ... Read More
I went on this cruise because my brother was getting married on this ship. It was mostly enjoyable. Embarkation was very easy. Did the online pre check it. Did not have to wait in line much. Keys were in the room waiting. All rooms are ready at 1pm. We boarded the ship earlier, we just walked around the vessel and had quick lunch and Johnny rocket (12$ fee) The muster drill was very painful and useless. I understand no one enjoy those, but I appreciate to know what to do in emergency. My drill station was in the aqua theatre in the middle of summer outside under the sun. No one was listening the demonstration. And they had a problem with the sound, so we cannot hear anything. I don't even know where was my life jacket if something bad were to happen. I hope the ship will change that cause it is very dangerous. I have a balcony room with my husband near the middle back of the ship. The room was clean and very spacious. Very convenient for most of the places. We were on the 8th floor cannot near noises from outside public area except when passenger walked by, which is normal. BUT the room we had was a connecting room ... and the kids next door would have a crying episode everyday! And you can hear everything by the connecting door. It was awful! They should consider giving these room to people who want to have connecting rooms only!!! The ship is very big, but I find that we didn't have much public area where friends can hangout quietly. The only place that is open at all time is the cafe promenade, very small area. The windjammer (buffet) close at 8:45. It is waaaayyyyy too early. They didn't even leave a small section open for snack or getting drink. Side note the whole buffet is badly organize: One time we had to Line up to get in the windjammer.... I don't ever remember needing to line up for any buffet on cruises. Not line up to get food, line up to get in!!! Service of the crew member were mediocre. Many crew I pass by don't look happy. They are there because they have to kind of attitude in most of the crew in this ship. Even met a very grummy waiter, his name is Vincent serving in grande main dining room. No smile, didn't ask if we need anything more, always disappear, cannot find him except when he takes the order and bring the food. Very abrupt and impatient. We didn't even get to order drink. Lucky we didn't have to stay at his table. We move to Erik and Jonabell table, they were very pleasant and smiley. Patient with our order and request. They are sailing 2nd week with the ship so they are not fully familiar with everything but I appreciate them trying. Most of other crew member are not very happy "looking", one time even heard two member having a small argument in front of guest, quite unprofessional. Our room steward was very hard working kept my room very clean the whole week. Have some folding towel that makes me happy! The shows are very impressive and good. Like the aqua show and skating show. But the singing performance I didn't really like. They were very loud. Some singer sing almost every night at the promenade super loud and sometimes off key... or just sound like yelling or screaming. Maybe I just don't like loud. The guys who plays piano at the schooner bar was much more enjoyable. I had fun with the water slides and the ultimate abyss. Didn't get to the zip line and surf. Food quality is good. But they have no dessert that I enjoy. Every night is the same menu for dessert, with 2-3 new item per day. Disembarkation was very easy and fast. No line again just walk off the boat. I would for sure not choose this ship ever again, is a big ship that can hold lots of passenger with a few extra spot for activities, but badly organize and trying cut cost with things like buffet hours is awful. Read Less
Sail Date August 2019
Although I rated this cruise a 4, I would really give it a 4.5 as it was a great week aboard the Harmony of the Seas, but not perfect. This was also my first time booking a suite and I will never book anything other than a suite for any ... Read More
Although I rated this cruise a 4, I would really give it a 4.5 as it was a great week aboard the Harmony of the Seas, but not perfect. This was also my first time booking a suite and I will never book anything other than a suite for any future cruises. If you have the money for a suite, it is 100% worth it. EMBARKATION- Being a suite guest, you have your own entrance and get escorted to your own personal attendant. My family and I were checked in via a tablet, had our pictures taken, and were on the boat in under 10 minutes. Fantastic. I was also carrying a bit of an injury and was limping about, but was very delighted that I was offered assistance by at least 6 people making my way to the ship. MUSTER DRILL- A note on everyone's favorite muster drill. I have been on 6 cruises all on different ships and the muster drill on the Harmony of the Seas was by far the worst of all. Most of the muster stations are located on the promenade level and not even in actual locations (i.e. the Casino or MDR). They are just located in "areas" of the promenade (mine was near the bionic bar), and they cram so many people in these "areas" and they want you to watch an instructional video on 40" TVs. The video also was made to "entertain" as you are following a spy across the ship and on the mission, the spy comes across "tips" to follow in the event of an emergency. I would assume it was not very easy to follow for most and due to the noise level of all the guests around you crammed into these stations, it is not easy to hear. Knock on wood that there is never an emergency on the Harmony, because I have the feeling it would be a disorganized mess. DEBARKATION- Another suite guest perk is that you meet in the fabulous coastal kitchen at 3 pre-determined meeting times. There was breakfast or hors d'oeuvre being served by 7am and then groups are personally escorted by the concierge all the way down in a priority elevator which makes no stops to the luggage pick-up location. Probably took us 10 minutes to get off the ship. SHIP - I have also sailed on the Oasis of the Seas and if you have been on that ship, you have been on the Harmony. Sure the Harmony has a few more amenities and entertainment, but it honestly didn't feel like I was on a completely different ship. Elevators can be a problem on Embarkation and Debarkation (if not a suite guest) and immediately after shows or events as all guests filter out of them. I didn't ever feel like the ship was crowded at all, even in the pool areas on sea days (the pools are another story). I also mentioned to my wife that I didn't think the boat was anywhere near capacity either, so that could have been why. There need to be more pools or the pools need to be bigger. On sea days the pools are packed, so basically you are just standing in the water. My son likes to move around in the pool, so he didn't enjoy them as much and spent most of his time in the kids water area. I stayed away from the pools because I don't need to be in a pool with 50 people all with drinks in their hand which they are probably spilling. I'll pass. Another perk of being a suite member is that you can get towels without scanning your seapass card. Other guests must scan their seapass to get a towel and if not returned, you get charged $25. Suite gets get as many towels as needed and don't need to worry about returns (although we always returned ours). ENTERTAINMENT - Only caught two shows as we chose to relax on sea days. Did see the ice skating show 1887 which I liked, but wasn't very interesting according to the wife and son. The Line water show was great and we even ran into some of the performers on the non-performance days. KIDS CLUB - Hours are 9-12, 2-5, 7-10, and after hours which you pay $7 an hour for. My son who is 6 enjoyed the activities and was even asking us to take him on sea days! Must be good! FOOD - Suite guests get access to the coastal kitchen and to my family the Coastal Kitchen was the star of the cruise. They serve Breakfast, lunch, dinner, and hors d'oeuvre and there is a happy hour between 4:30 and 8 where select alcohol is free. Let me repeat this for all my alcohol consumers, there is FREE alcohol on a cruise ship. To me, that alone was worth having access to the Coastal Kitchen and my family had dinner there every night. It is also a more relaxing environment as there are 100x less people dining there as in the MDR. Breakfast and Lunch are your standard fare and the selection is the same everyday. But the dinner menu changes nightly and the food was very good. There was lamb, filet mignon, lobster, duck, salmon, you name it. There really was no need for us to eat in the MDR. The Coastal Kitchen was also were we met the service star of the cruise Rico. Wow, Rico was one of the best servers I have had the pleasure to meet anywhere. Knew everyone's name and beverage of choice on Day 2. Never let your glass hit empty before the next drink was on your table, gave excellent recommendations to eat. Rico is a treasure on this ship. Sorrento's - Decent "fast food" pizza. Johnny Rockets - Breakfast is free and the food is good. Serve omelettes, breakfast sandwiches, and pancakes. Windjammer - Horrible. Cold, Bland, Tough, all adjectives you don't want associated with your food. STAY AWAY! Park Cafe - Decent selection of "healthier" options like panini's, salads, pre-made sandwiches and salads. Nice eating area in Central Park Boardwalk Dog House - Pretty good dogs, that tasted fresh. I went with the Coney Island Dog with onions and sauerkraut. EXCURSIONS- Perfect Day at CocoCay was great. We were the only ship in port and as I stated earlier, I don't even think our ship was at capacity, so the island did not feel crowded at all. My family rented a cabana in the Water Park, which was very nice and convenient with a personal waiter, locker, and plenty of water as it was HOT. I was able to get on all the water slides (note that two of them get long lines the slingshot and the daredevil's peak (the tallest slide). My advice is to hit these slides right when you get off the ship or right at the end of the day or else you will be waiting in a long line. There was a storm off the island that caused the park to shutdown for about an hour, so many guests left back to the ship as Royal was refunding half day passes. My family also went up in the Hot Air Balloon which was cool, but not worth the money for the 10-15 minutes you are up there. Note for those with kids that 48" is the magic number to get on most of the slides. My son is 44" so he was limited on the slides he could get on, but he LOVED the wave pool. It was HOT, but being in the water felt great. San Juan - We did the El Yunque Natural Rainforest walking tour from El Yunque Tours which is a bit a ways from the ship. There is a 45 minute narrated bus ride to the site, where the guide gives you background on the history of Puerto Rico, the impact of the hurricane, and the El Yunque site. When you get to El Yunque, you have four stops. A brief 15 minute stop at an observation tower, which gives you great views and picture taking opportunities, a 5 minute stop at a waterfall on the side of the road to take a group photo, a stop to gear up where you are provided with backpacks, bug spray, water, snacks, umbrellas, and towels. Very high marks for the tour company for providing all these items. They say they are the "one stop shop" operation. Last stop is a good walk to a natural river pool to swim swim for about 20 minutes before heading back to the ship. High marks for Angel, Jorge, Michelle, and the owner Mike who are very knowledgeable and informed about the island. Returned to do a bit of shopping around the port. Shopping is better in Saint Maarten. St. Maarten- I did the Snuba Adventure through Snuba SXM. Great team of 3 (Sheldon, Mitch, Jonas (captain), are very laid back, but very knowledgeable. They stated that the hurricane had damaged 90% of the coral on the island and you could tell. I have done Snuba on 3 other occasions in different locations and I saw the least amount of fish in Saint Maarten. The water is nice and clear though and they have the staged helicopter and shipwreck underwater you can see. Still fun. My wife and son did the Pinel Island excursion and said they had a great time on the white sand beach. Iguanas everywhere that you can feed, my son loved that!. Did some shopping at the shops in the port area and found great deals on souvenirs, alcohol, and jewelry. Better deals than seen in San Juan for sure. Overall, the family had a great time and my son was asking if we could stay on the ship for a few more days. I have always been a fan of Royal Caribbean and we are looking to do a Mediterranean cruise next year. Read Less
Sail Date August 2019
This ship is new and beautiful. There are a few things that I would recommend them adding and changing such as, the soda package comes with a refillable plastic cup which is nice and eco friendly but the problem I am having is there is ... Read More
This ship is new and beautiful. There are a few things that I would recommend them adding and changing such as, the soda package comes with a refillable plastic cup which is nice and eco friendly but the problem I am having is there is only about two soda machines accessible and most of the time one is closed your forced to go to the one at the pizza restaurant. Also, I would recommend longer hours for things such as food places etc. if you don't make it to dinner your stuck eating the same thing late night m, your two options are pizza or this small sandwich spot across from the pizza place thats all... on a cruise you expect there to be things like food places open for a much later time with much more options. Also, ice cream spots are very limited as well at close at 7pm so if you want some later on in the evening its not open. Now on to other things the ship itself is very nice and new we loved the ship. I do recommend more pools as it gets very packed on sea days. Staff all around has been amazing. Our house keeping lady Nancy is truly the kindest person ever!!! She always checks in with us and greets us at all times & helps us with anything we need she is amazing!!! Thank you Nancy! Your hard work is truly appreciated. For entertainment we saw the Greece show which was awesome! We also saw the Aqua show that was one awesome show as well very talented actors. Over all it was an amazing cruise with a few changes it would be the best cruise. I do recommend it. Read Less
Sail Date August 2019
We booked this cruise (for my mother and me) about three weeks prior to embarkation, leaving few cabin options. We ended up in an ocean view balcony cabin, which would not have been my first choice (I usually book a Junior Suite), but it ... Read More
We booked this cruise (for my mother and me) about three weeks prior to embarkation, leaving few cabin options. We ended up in an ocean view balcony cabin, which would not have been my first choice (I usually book a Junior Suite), but it was fine -- more on that later. Embarkation was surprisingly smooth. I use a wheelchair, which always complicates matters. But we went through security quickly, then, having checked in online, the rest of the process was quick. I made my way to the area where the scooters were, and was given the option of leaving my wheelchair at the port and just taking the scooter onto the ship. This made a lot of sense (space being at a premium on board), and my mother and I boarded within a few minutes. No one took our photograph at embarkation, setting up a pattern on voyage. We boarded hand luggage in tow, and headed for the Windjammer, where we proceeded to have lunch. As per usual on embarkation day, the Windjammer was packed. As per usual for the Windjammer, lunch was uninspired. Service was good. After lunch, we made our way to our cabin (7592), and proceeded to unpack. Now, let me explain something. I packed a (European) carry-on sized Samsonite and a personal item. My mother went old-school cruise, packing what she calls a "medium" suitcase (bigger than my large suitcase) and her carry-on suitcase (larger than my carry-on). Somehow, she still complains about my packing style, because I, "Carry too much." Anyhow . . . I placed my packing cubes into a drawer in the cabin, and my formal night dresses (knit) I placed into one of the closets. I was unpacked, basically. My mother's unpacking was much more complicated, and her suitcase took up quite a bit of room in the cabin, especially given how much room the scooter took up. There was no room under the bed. Sigh. The balcony had bits of food that had not been cleaned up from a prior occupant still lying about. As to dining: We went to Chops, Izumi, and 150 Central Park (we had the 3 night specialty dining package). Chops was very good, as usual. The food was very good, as was the service. It is a solid choice (if you are a steak lover). At Izumi, we went to the sushi side. The food is excellent (obviously, you have to like sushi). However, service is on the slow side. The emphasis here seems to be on the hibachi side, and the sushi restaurant gets shortchanged. This is a real shame. They simply don't have the staff for the number of guests coming in. We had to wait to make a reservation. We had to wait (a remarkably long time) to be seated. The wait time for our food was unacceptably long (we ended up missing a reservation for a show that night). In contrast, 150 Central Park was a delight. Excellent food. Excellent service. The highlight of our cruise. I am still salivating over the pumpkin bisque. The MDR (American Icon for us) was kind of a mess this time (this was our second time on HOTS, FWIW). Very long lines in spite of reservations for dining, every single night. Disorganized waitstaff that often seemed to take exceedingly long to fulfill simple orders for things like soda and sparkling water. We missed reservations to another show due to slow service in the MDR. The Windjammer was terrible. I just will never understand. So much food there, and so much of it cold when it is supposed to be hot, completely unappetizing, and just . . . blech! One day, in despair, I asked for a cheeseburger. One of the gentlemen behind the counter rather dismissively told me there were the burgers, then pointed to the squares of cheese product. Fine. I made myself a cheeseburger. Arrived at my table, and found. that the burger, which had been sitting under heating lamps, was somehow cold and greasy. I set it aside after one bite. End of meal. We were disappointed to find that little things had changed, too: If you were dining in a specialty restaurant, there were no photographers to take your picture. The Shrek and Madagascar characters who had roamed the ship are no longer around. Bingo (one of my mother's favorite activities) was sometimes in the afternoon (yay!) sometimes late at night (making it unlikely that my mother, a senior citizen and avid bingo enthusiast, would partake). Our cabin attendant was terrific -- he went above and beyond, every day. Both my mother and I had our hair done at the spa by different people, and both of us had good experiences. Overall, we enjoyed ourselves and had fun. However, it sometimes felt like the ship was understaffed. Read Less
Sail Date July 2019
We chose this cruise specifically because it had childcare service for our two year old toddler. We are a family of four with 2 kids a nine year old and the toddler. The itinerary was ok as we have been to the Caribbean many times but ... Read More
We chose this cruise specifically because it had childcare service for our two year old toddler. We are a family of four with 2 kids a nine year old and the toddler. The itinerary was ok as we have been to the Caribbean many times but not to Labadee and we’re eager to explore San Juan. The ship is beautiful and embarkation was a breeze. The ship is tastefully decorated and a welcome relief from the garish decor of the Carnival ships. There is lots to do and we took advantage of all of it - the pools, slides, carousel and the zip line. We chose a boardwalk view cabin to save on cost. The room was small but had good storage. The bathroom was small but adequate. The balcony is teensy. There was a partial ocean view. We did not partake in much of the entertainment but what we did see was top notch. The bars were all very good but beware of high drink prices - think $13 Mojitos. Basic beers are $8 plus the high tips just makes the drinks even more expensive. We did not buy the drink packages and our final tab confirms we did not drink enough to justify it. We like to stay in shape and the fitness center was well equipped but sometimes very crowded. There is access to a very nice jogging track. I like to use the sauna to detox and relax but there is none - except in the spa for a fee. :-( The food was hit or miss. I had high expectations with RCL but was frankly disappointed. The Windjammer was fine good choices and mostly tasty but the food in the main dining room consisted of over cooked seafood or grisly steaks. My wife, a vegetarian was lacking in choice as there we nearly none. Desserts were blah. Service was spotty as well. The cabin steward was ok but we received towel animals only two nights where on Carnival it’s every night. My kids get a kick out of it. In the main dining room we chose my time dining due to the lack of information on the babysitting service prior to sailing.. I didn’t realize My Time meant waiting 30-45 minutes for a table! All this while paying for child care. :-( Ports: LABADEE We loved Labadee so many activities and very nice. Wish we were provided a list of activities or a map beforehand we could have planned it better. The zip line looked real fun. SAN JUAN We didn’t go due to protesters in San Juan. i understand the reasons for safety sake, but no alternative ports offered as well as no credits. Not good customer care if you ask me. ST MARTIN We took an independent excursion to the beach it was just ok. The island is very dry right now and recovering from the hurricane. PROS: Our kids loved the ship my toddler especially loved the carousel. The camps and baby services were excellent. The pools and amenities were really good, lots to do. Entertainment was top notch. Good and varied bars. CONS: Average food especially in the MDR. High drink prices, and the TIPS. Oh my you are now paying $58 per cabin for a family of 4 PER DAY! Plus drink tips! Yikes. I also felt that RCL should have offered something for the loss of one port. We got nothing. Wait times in the MDR were ridiculous. Would I sail RCL again? Probably not, at least for a while. They charge a premium over the other lines such as Carnival and NCL, presumably for better food and service. But the gap is closed and I don’t see the need to spend the extra $$. Read Less
Sail Date July 2019
My husband and I are frequent cruisers with RCCL, but this was our first time on Harmony. We have always driven down in the past since we live in South Carolina, but decided to fly this time (so much better!!). We caught a direct flight ... Read More
My husband and I are frequent cruisers with RCCL, but this was our first time on Harmony. We have always driven down in the past since we live in South Carolina, but decided to fly this time (so much better!!). We caught a direct flight out of Charlotts for a good price, and booked hotel and transportation with Go Port Canaveral. Flew into Orlando, caught hotel shuttle to hotel for the night, then the shuttle to the port the next morning. Easy peasy. Embarkation was a breeze! RCCL now has employees with tablets posted at the front of some lines to check people in who already have their Set Sail pass printed and ready to scan, so take time before your cruise to do the online check-in and print your passes!! We were on the ship within 10 minutes, and our ship cards were waiting at our room. So easy! Our room was ready at 1pm sharp, and was beautiful! We had our usual Central Park balcony, as on the Oasis OTS, but the layout was different and the room seemed much more spacious! Very clean, cool, comfortable, included a bottle of wine and some extras. My only complaint is that the pillows were extremely flat. I recently had a disc replacement in my neck so by the end of the cruise I was really hurting. My fault for not bring my own pillow. We went to eat in the WIndjammer, which was busy but manageable. Food was yummy. They were REALLY pushing the deluxe beverage package, offering buy one, get one 50%. We never get the beverage package, but after cruising on Norwegian Sky with drinks included we decided to try it on RCCL. Almost $900 later, we had our drink package and began enjoying it immediately. Drinks were mostly good but bars got crowded and slow, and kids using the bar areas did not help! Parents and RCCL: PLEASE keep kids out of the bars, at least prohibited from sitting at the bar and ordering sodas. There are other places to get sodas. Leave the bars to adults drinking bar beverages. Especially where the seating is limited, like the Rising Tide Bar. I get it, it goes up and down and kids dig it, but a bar is for adults and we should be able to find a seat not occupied by kids eating pizza with their faces in their phones. Sea days were fantastically relaxing! Roaming the ship, watching the Flow Rider surfers, shopping, CASINO!!! (I love this casino has a non-smoking side! As a heart patient who can't be around smoke, it's lovely to enjoy a casino!) We ate in the dining room once, with My Time dining. Luckily I reserved our time online in advance because the non-reservation was ridiculously long! Windjammer was really good for dinner and lunch, as was Solarium Bistro and room service. I cannot say enough about the ports we visited (besides Coco Cay which we didn't participate in due to the upcharges). 1. In Costa Maya we booked the Port Pass excursion thru the ship and that was great! Included tequila tour and tasting, chocolate theatrical tour and tasting, and aviary which was very cool. And 3 free drinks per person. All without leaving the cruise port! 2. In Roatan we booked a private tour with Daniel Johnson's Monkey and Sloth Sanctuary. One of his tour guides, Felicia, picked us up at the pier and drove us around the island before stopping at a chocolate factory, the animal sanctuary (phenomenal to hold a sloth and play with monkeys), the iguana and marine sanctuary (loved this! huge iguanas, lobsters, huge tarpon fish and amberjack fish), and a beautiful local restaurant with the best seafood and view right on the water! ) FYI: the ship offered an excursion to the monkey and sloth sanctuary for about $149 per person; we got a 5-hour private tour of the island, including the sanctuary and more, and paid $40 per person by booking directly with them. Plus, this ensures the islanders get all the financial benefit from our visit, not the cruise line. 3. In Cozumel we booked an excursion via Vacations To Go, called Taste of Mexico. This was so much fun and educational! We learned about the chocolate-making process, ground our own beans and made our own chocolate bars, enjoying authentic Mexican mole dip and chocolate with tequila drinks. We learned all about tequila: difference between sipping and mixing tequilas, the process of growing and harvesting blue agave plants, the proper way to drink sipping tequilas, and even got our own graduation certificates at the end! We also enjoyed the all-you-can-eat taco bar with home made tortillas. Entertainment, as always, was top notch! I, personally, found Grease to be a huge disappointment, but the aqua show, ice skating, Columbus musical, and everything else more than made up for it! Again, I was glad I reserved our seats and times online before the cruise because a lot of people without reservations did not get seats for some shows. All around, a great cruise that we will always remember and look forward to going again!! Read Less
Sail Date July 2019
Great ship, wonderful staff, but MUCH too crowded! It was FULL capacity! The pools were so crowded most were unable to swim, standing room only! I was truly disappointed in the food. American Icon lines were worse than Disney! The ... Read More
Great ship, wonderful staff, but MUCH too crowded! It was FULL capacity! The pools were so crowded most were unable to swim, standing room only! I was truly disappointed in the food. American Icon lines were worse than Disney! The Key lunch was great and then it went downhill quickly. Three times I had to send food back and I am not a "foodie". Jamie's Italian was expensive for okay Italian food. I could not text my granddaughter because I had an I phone and she had a Samsung and were unable to communicate with each other except for email. Royal needs to specify that fact. They recommended using Whatsapp, she did not have it and mine was inactive. We could not use the Royal App because she had to be thirteen in order to download it! The Internet was a total waste of money. Please be careful when ordering it. Shows were excellent and nothing at sea can compare!!!!!!!!!!!!!!!! I would do it again but approach the trip in a different way. Once again the staff was exceptional and are a HUGE factor in my four star review. Read Less
Sail Date July 2019
I had a great time and enjoyed being with my friends but there were pros and cons to the ship. I’ve been on six RCL cruises over the past 30 years so compared to my first cruise 30 years ago some things have gone downhill. My first ... Read More
I had a great time and enjoyed being with my friends but there were pros and cons to the ship. I’ve been on six RCL cruises over the past 30 years so compared to my first cruise 30 years ago some things have gone downhill. My first cruise years ago was amazing. Every bite of food was absolutely delicious. The ship was gorgeous and the guests were treated like kings and queens. The staff was overly friendly and accommodating and would practically knock you down to say hello with a big smile on their face. I understand that with over 6000 passengers it’s a different experience but even The Majesty of the Seas, that I went on several years ago, the quality of the food had gone down. Pros HOTS- The entertainment was amazing! I loved the ice skating shows and the comedians were great. I was so glad they celebrated the 4th of July with the National Anthem and 2000 balloons. The ship was beautiful, especially Central Park. Cons- The food- Some things were good . I enjoyed the seafood and desserts but the meat and chicken were not good . They basically had the same menu each night except for one or two entrees and one or two desserts would be different There was no midnight buffet with the beautiful ice sculptures. That used to be one of the highlights of a cruise. There was no where to sit inside to enjoy the ocean view. All the bars and public places were in the center of the ship with no views. They charge you for a lot of things that used to be included. Also, they add on high gratuities on everything. We have always tipped well but now they automatically make you tip. Probably because some people didn’t tip well. I think for families it’s a fun ship but if you are looking for something a little more upscale for couples another cruise line might be a better choice. Read Less
Sail Date June 2019
Best Family Vacation we could have asked for. 2 early 50s adults with 18 and 22 y/o. Had two rooms (not together - decided late in process to get the 18 and 22 a separate inside room - best decision ever.) We had room 9594 - with large ... Read More
Best Family Vacation we could have asked for. 2 early 50s adults with 18 and 22 y/o. Had two rooms (not together - decided late in process to get the 18 and 22 a separate inside room - best decision ever.) We had room 9594 - with large balcony. Food - we ate in MDR each night. Loved our waitstaff and was generally pleased with dinner options. The staff was very accommodating if our food wasn't exactly what we wanted. Breakfast and Lunch were mainly in the Windjammer or Solarium. LOVED Park Cafe in the morning - they had breakfast sandwiches/burritos - which broke the "buffet" style offerings. We had to change from My Time Dining to Second Session dining (b/c we made the room switch and ALL my reservations - dinner and shows were cancelled - DUMB way of doing it). But 2nd session worked great with our schedule. Stayed late at the pool or didn't have to rush when we were in port. Doors open at 7:45 and stay open until 8:15. Mini Bites was awesome if we wanted late snack to hold us until dinner. Room - Was awesome. We had balcony/ocean view. We had the larger balcony which gave us lots of room. Before dinner was heaven just sitting there watching the ocean go by. Our room steward was Ricardo - and he was a pleasure to work with. He even went out of his way for our kids room - b/c they were in the inside rooms and we couldn't find their steward. RC had them as one King bed and he called down and got it separated into 2 twin beds. Excursions - we hit a home run in both St. Thomas & St. Martin. CoCo Cay - we just went to beach, snorkeled on our own, visited the Oasis Pool, played in the Sand VB tournament, and ate at the Chill Island Grill. CHAIRS are everywhere. No need to worry about that. St. Thomas - we did the Champagne Snorkel Tour. TOP NOTCH! Staff was awesome, takes you to National Park on St. John - great snorkeling, ride back was super relaxing. A bit of traffic getting to and from so not much time to do anything else, but there are great little shops right at the dock, so easy to grab a few t-shirts before getting back on boat. St. Martin - we did the Rhino Rider tour. Again - excellent staff, FUN boats, they take you to a beach, let you snorkel for about 30 mins (snorkel are okay - nothing too exciting) and then you head back. Heading back they allow you to go rouge a little bit so was fun racing through the waters). After the excursion, the original bus driver had asked if anyone wanted to go to Maho Beach (were the planes fly over) and had a small bus ready to take us and another family over, leave us for a couple of hours and then came back to take us to the boat. We ate lunch and watched the planes. 2 hours there was too much time - but a fun experience. It is super crowded there. Ship - so much to do. We found the shows a little long and repetitive, but was glad we had made reservations. There were always seats for those that didn't make reservations, so don't stress on that part. The planned activities (i.e. - Pool VB, Belly Flop contest, Cannonball contest, etc. were a hoot and made our kids trip). The Bionic Bar was so fun...the drinks we made were hilarious and often tasted like cough syrup but is worth spending time there. Enjoyed Dazzles - was late to the talent show - but heard it was awesome. Casino seemed hopping. Didn't spend a lot of time there. And all the different little bars with music playing was very enjoyable. Really liked the Solarium when you wanted down time...soft jazz music played here (I read a complaint that there was no music here - but we had music every time I went in) Pools - pool for everyone. 2 middle pools were for everyone. 1 adult pool (16+ and life guards stick to that policy), 1 kiddie pool. And again - always found a chair. Sometimes not exactly where I wanted to be - but usually one would open and I could move. And lots of chairs in the shade too. (Never made any of the hot tubs - but SEVERAL on the pool deck) Drink Package - we did the Deluxe package with alcohol and felt like we got our money's worth. Always grabbed bottled waters on way to room. Great way to try new drinks, had wine at dinner, also includes milk shakes at Johnny Rockets...so a little of everything. Bartenders and Pool Runners were always around and never had to wait long. Check in/check out was a breeze. We did send our luggage down the night before and it was right where they said it would be. Customs looked like long line but went fast. What I would change: Bring back plastic straws (or at least give you that option) - and yes I understand the environmental aspect...but the paper straws fell apart before you could get a drink down. I bought a "special" cup that had lid and straw at CoCo Cay and poured my drinks in it all week. Highly advise. Photos - give more details on checking out your picture package. LAST NIGHT was disaster in this area. Pictures were supposed to all be picked by 11 PM. At 9 PM all the computers were going offline and people were getting frustrated. I think if they would let you look at them in your own room, this area would not get crazy. Make the store near Mini Bites - open at better times. If in port it was closed, and during sea day it was only open for 2 hours. Always crowded. And you might want to add a few more "phone" accessories. As one child needed ear phones and other charger - and no where to get either (that we found). All in all - GREAT vacation. Read Less
Sail Date June 2019
Great trip! We were worried about sailing on a mega ship but we were pleasantly surprised. The only time we had issues with crowds were during evening dinner hours. The elevators were extremely busy during this time but we had to wait ... Read More
Great trip! We were worried about sailing on a mega ship but we were pleasantly surprised. The only time we had issues with crowds were during evening dinner hours. The elevators were extremely busy during this time but we had to wait due to one member of our party using a scooter. We enjoyed the food in Windjammer, American Icon dining room, Small Bites, and Johnny Rockets. There were plenty of activities for children on board. My 6 year old had lots of fun on the abyss, mini-golf course, rock climbing wall, and carousel. He was disappointed that he was not talk enough for the water slides. Cocay was a fun stop for the kids. The water park was great and we also had fun snorkeling. We took a private handicapped accessible island tour on St. Thomas and a snorkeling excursion on St. Martin. Harmony of the Seas is a great ship and we can't wait until we can cruise again. Read Less
Sail Date June 2019
Sailing on the Harmony is like sailing on a mini-City. There’s always something to do and always something new to explore. Embarkation- well-organized. The parking lot is a little crazy, but once you’re out of your car it’s ... Read More
Sailing on the Harmony is like sailing on a mini-City. There’s always something to do and always something new to explore. Embarkation- well-organized. The parking lot is a little crazy, but once you’re out of your car it’s smooth sailing to the ship. Cabin- the cabin is a cabin. Go for the balcony room. There are inside balconies that overlook the central area of the ship, but the outside balconies offer much more privacy. Luggage fits nicely under the bed and out of the way. Closets and drawers offer more space than I expected. Our attendant was outstanding. Fitness- The fitness center is quite large. Many cardio machines and many weight machines. Free weight area could use an upgrade. The running track is extremely nice (although it has only one running and one walking lane). I ran 4-5 miles every day. My only complaint here is that there is no free sauna and steam room. No excuse for that. Outdoor activities- the Solarium is the quiet place to hide out! Designed for 16+ guests, it offers plentiful seating, a bistro, and several hot tubs. It would be nice if there were a pool here, but it’s a minor drawback. The main pool deck is pretty routine with salt and fresh water pools. The biggest problem here is that no ship with 6500 passengers is ever going to have enough pool space for sea days. It’s just super-crowded. Other activities include water slides (OK), zipline (pretty lame), rock climbing (definitely fun), flow rider (super fun), scuba lessons in the pool (we didn’t try that), and ice skating (my family enjoyed it but each session is only 20 minutes and the ice gets pretty rough). I’m sure I’m forgetting something, but you get the idea - LOTS of stuff to do. Entertainment- our sailing offered some of the best entertainment I’ve encountered on a cruise. You have to be early to get a good seat and be sure to reserve a seat online before the cruise. Tip for first time cruisers - if you go to nothing else, go to the Love and Marriage game show. It’s a must. WiFi- They advertise the fastest internet on the Seas. Fastest speed test I ran was 3.76 down/2.01 up. It was also a little spotty and downright awful at times. It’s the most overpriced choice on the ship, but they know people will still buy it. At least you can stream shows and the picture is decent. Main Dining Room- We ate in the American Icon for My Time Dining. They were totally disorganized the first few nights. The lines to get in looked like Wal-Mart lines for Black Friday. It got better as the week went on. We ate there 6 nights with 3 different wait staffs. Service was good only twice. The menu was pretty repetitive and I thought the food was rather bland. My family’s favorites were the spaghetti (offered 3 nights), chicken bread (offered most nights), and chicken parmigiana (offered only once). The biggest disappointments were the turkey and the ahi tuna. Desserts were very ordinary. On the bright side, breakfast in the American Icon was very very good. The offer a buffet as well as a la carte dining. I highly recommend the American Icon for breakfast - but check the hours. Windjammer- the main cafeteria gets pretty crowded, so seating can be a problem. Lots of variety in the food and, if you don’t like something, just get something else. Upgraded dining- with tons of free food available every moment of the day, we’ve never felt the need to pay in one of the specialty restaurants, but on this trip we had vouchers for one lunch and one dinner. For lunch we tried the Mexican restaurant on the Boardwalk. My wife thought the guacamole was the best she’d ever tasted. Otherwise, nothing special. For dinner, we visited Chop’s Grille. The steaks were very good and the sides were a little better than what is available in the main dining room. Desserts were very good - definitely better than the main dining room. It’s also much quieter. Overall, Chop’s Grille is a nice choice if you don’t mind spending a lot of extra money. My family won’t be. Best other choices- Solarium for breakfast. Park Cafe in Central Park, and Sorrento’s Pizza all day long. Those 3 are always good. Cleanliness- the crew do an amazing job. The ship is very well maintained. Route- the Eastern Caribbean isn’t a very good route. Our cruise had 3 stops and, while RCs waterpark at CocoCay is fun, none of the ports are the kind you’ll remember the rest of your life. While I would gladly sail on the Harmony again, I would never sail this route again. Excursions- CocoCay was fun. We spent the extra money for the water slide area and it was worth it. On St. Thomas we chose the BOSS undersea adventure. You get 30 minutes to snorkel and 30 minutes on your underwater jet ski-like rider. It was a fun day although there weren’t as many fish to see as I expected. We did the horseback ride on St. Maarten. It was maybe a 45 minute walk along the coast with a short plunge into the water. Maybe a little boring for most, but we liked it. Read Less
Sail Date June 2019
Being very loyal to Royal, and having been on more than 60 cruises we go with an open mind with intent on having fun. I hate to post anything negative unless it's something important so here goes, I'll get the bad out of the way ... Read More
Being very loyal to Royal, and having been on more than 60 cruises we go with an open mind with intent on having fun. I hate to post anything negative unless it's something important so here goes, I'll get the bad out of the way first. Morning one, we decided to have breakfast at mini bites. It was scheduled to open at 7. We arrived shortly after. It was not open so I asked if I could get a cup of coffee and wait. I was told they don't have any coffee there. A breakfast place without coffee? Ok so we went all the way forward to the solarium bistro which was open, got coffee and tea and went back to mini bites because it is one of the few places that make omelets. We placed our order, they gave us a number to place on our table and said they will bring the food to us. After a very long wait, our omelets arrived, cold!. As we waited we noticed flies feeding on the food in the serving line. I found a supervisor and told him what was going on. As soon as the staff saw him, out came the coffee they claimed they didn't have. We left without finishing our COLD eggs and didn't eat there again. Latter when we passed by, the food was covered, hum maybe it was still the same food the flies were enjoying? On the up side if you are an omelet lover we found them at Johnny Rockets. No charge for breakfast, the food was very good and the service excellent. Best of all it was clean and no flies. Next gross issue. It's becoming more common. People putting their bare feet on top of tables. What are they thinking? Would they want to eat of their own table knowing someone has been using it a foot stool? Let's think about the health issues and keep your feet off the tables. Ok enough about the bad stuff. The cruise was very good. But it's more geared to younger cruisers and those with families. If you are a more traditional cruiser this might not be for you. Boarding was the fastest ever in the more than 60 cruises we have been on. They used scanners to confirm our boarding pass. We went directly on board, got something to eat and went to our cabin. The sea passes were on the door of the cabin and our luggage arrived shortly after. Very impressive. Our cabin was a balcony overlooking boardwalk. We wanted to check it out since were we determining if our grandson would enjoy the Harmony for his first cruise. It was a bit noisy at times but lots of fun to watch what was going on and we're sure our grandson will enjoy it. We saw lots of kids having fun and would recommend this ship for anyone with families. The cabin was one of the best we have had. Lots of storage, plenty big for 2, nice bathroom roomy shower, comfortable bed and a great cabin steward. After the first morning disaster we had all our breakfasts at Johnny Rockets. Very good and great service. The rest of our meals were at the Windjammer. It could be crowded at times, but it you avoid the peak times you'll have no problem finding seating. The staff was super, the WD was clean and lots to choose from. Some of the meats were a bit dry but overall the food was very good. The layout is a bit odd and you get the feeling you're hunting for you food instead of just going to a buffet. We saw it as a fun challenge. The crew was great, the ship clean and well maintained. Being older and more of the traditional type of cruiser we felt the only down side was the lack of dancing earlier in the evening. They had nice bands almost nightly, but they didn't play until around 9PM. That tends to interfere with other activities we'd like to do in the evenings. Overall we had a great time but unless we take our grandson on a cruise we'll stick with the smaller ships. But like I said I'm sure if you have a young family you'll enjoy the Harmony. Read Less
Sail Date May 2019
We chose this cruise because it worked for our kid's spring break. We were concerned about it being crowded since it was a sold out cruise but I can say we never once felt like it was crowded. The design of the ship is supposed to ... Read More
We chose this cruise because it worked for our kid's spring break. We were concerned about it being crowded since it was a sold out cruise but I can say we never once felt like it was crowded. The design of the ship is supposed to prevent overcrowding and it worked. We had an owners suite, which provided so much room for two adults/two children. Our balcony included a dining table for 4, 3 lounge chairs, and plenty of space just to walk around. The perks for being in a suite are huge. The private restaurant, which hosted a nightly "happy hour" in the bar, offered complimentary wine, beer, and cocktails and a nice variety of appetizers. The common areas were in different themes, very beautiful. Central Park was full of trees and plants, almost forgot we were on a ship. My kids loved being able to get a slice a pizza anytime they wanted. Restaurant staff went out of their way to provide great service. The only time it ever felt a little off was in dining room, that may be due to how busy it was. The food was great, Windjammer was surprisingly good for a buffet. Something for everyone, great variety of ethnic food. There was so many choices for entertainment, our kids had a blast ice skating. We loved the rock climbing, Flow rider, mini golf. The spa...……….. Let me just say I wished we had skipped it. Beautifully designed but I had flashbacks of Timeshare seminars. My daughter and I booked a simple treatment (eyebrows) only to find ourselves in the middle of a cosmetic procedure presentation. We checked in, filled out the paperwork and were directed to sit in the café until our names were called. And there we sat, watching hard sell tactics for Botox and a variety of "work". After 45 minutes I had to remind staff we were still there. I was then reprimanded for sitting in the wrong spot and told I needed to relax and not be so grumpy. The procedure involved my daughter being insulted about her skin and me being reminded I should relax more. Oh, and would I buy their products. A spa should be a place of relaxation, not coming off as a used car lot full of sharks. Hard-sell tactics are such a turn off. That being said, the cruise was nice, ship beautiful, food really good, entertainment and activities great. Shore excursions are what you make of them. The spa is beautiful, but not a relaxing place. We would go on this same boat in a heartbeat! Read Less
Sail Date May 2019
Zumba Cruise for 120 people. If i don't have to go back to Nassau, it will be too soon. We took the excursion and it was a marketing tour for the local merchants and not much else. Coco Cay was a rip off. Anything you wanted to ... Read More
Zumba Cruise for 120 people. If i don't have to go back to Nassau, it will be too soon. We took the excursion and it was a marketing tour for the local merchants and not much else. Coco Cay was a rip off. Anything you wanted to do, you had to pay for. I understand paying for the zipline or the balloon ride, but charging to use the pool and water, is utterly ridiculous. The food was well prepared and an excellent choice for the buffet. The evening dinner was excellent with fantastic servers. Eating there was the highlight of the cruise. The entertainment at the theater was well done and very entertaining. The music throughout the shop was very good. I don't how a ship that has children on board, will allow smoking in the casino. to get to some of the facilities, you had to go through the casino, it was disgusting. If you stood on the 5th level close to the stairway going to the casino, it had a terrible smoke smell. I have been a smoker in the past, but if was disgusting to have to smell that. Overall the cruise was good as long as you stayed on the ship. Royal Caribbean lost my business because of Coco Cay. Read Less
Sail Date May 2019
Chose this ship because of the ability to "sample" it with a three day cruise. I have been on Oasis twice but first time on Harmony. Large number of passengers....I believe they said 6,000+ so elevators always had long waits. ... Read More
Chose this ship because of the ability to "sample" it with a three day cruise. I have been on Oasis twice but first time on Harmony. Large number of passengers....I believe they said 6,000+ so elevators always had long waits. My suggestion if you are able is to take the stairs that way you get where you want to go faster and it works in your daily exercise program! Lots of walking from one end of ship to the other. Food was better than I anticipated, based on past RCCL cruises. Written communication was strange....I had reservations for comedy show the first night but it was not listed on the programs. I had to find the venue to be sure it was still scheduled. Evidently the comedians were also confused as it was mentioned during the show that they didn't know they were performing at that time. The comedians were not good. I booked the Chef's Table upon boarding and was given a slip of paper with no time nor date. There was no information sent to the cabin and I was unable to get anyone to answer the phone to see if we were confirmed for that night. The food and presentation were both outstanding but the venue was more like being in a tent. But it was really good. Read Less
Sail Date May 2019
Bed was too close to the balcony when the beds are together and the bed was next to the balcony door when they were separated into twin beds and I could not open the balcony door and go out onto the balcony without kneeling on the bed ... Read More
Bed was too close to the balcony when the beds are together and the bed was next to the balcony door when they were separated into twin beds and I could not open the balcony door and go out onto the balcony without kneeling on the bed first. The ship is very similar to Oasis of the seas, Allure of the seas & Symphony of the sea but with some differences. Harmony has some different stores that Oasis & Allure does not have, and also Harmony has the perfect storm water slides and the ultimate abyss which is a dry slide just like Symphony. Their is no pool is the solarium on Harmony unlike on the other 3 Oasis class ships. Harmony is the only Oasis class ship that has Starbucks in boardwalk, but Oasis, Allure, & Symphony have Starbucks on the Promenade deck. If you want to buy some candy for yourself or tell your children that they can buy themself candy they will not be able to because there is no sugar beach on Harmony. There is also no Cups&Scoops on Harmony for you or your family to buy ice cream if the flavors of ice cream that you want is not offered in the self serve ice cream machine or when the flavor of ice cream that you want is not available in the windjammer on the days that they are serving ice cream as a dessert. Read Less
Sail Date April 2019
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an ... Read More
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an additional tip when visiting the specialty restaurants because service is top notch. This cruise we didn't enjoy the food at Jaime's but the service was great. We had a terribly meal at Chop's, which was a first for us, but they had us back for free on another night and the food was terrific. For reference, we have been on over 10 RC cruises and have never had a bad meal at Chop's. We were a group of four and sides were forgotten, steaks were all cooked incorrectly, shrimp was overdone and tasted like rubber and the sides we did receive were cold. They made it right and I am happy they did because we'll continue to eat at Chop's. RC, PLEASE play some music in the Solarium....for goodness sake, there are no kids so you can go all in and, instead, there is NO music. It sucks! Also, PLEASE do something about your pizza. It's terrible and since it is the only late night food available other than room service, it impacts us party cruisers greatly! Do go to the Vitality Spa and enjoy the smoothies and juices. I didn't care for the smoothie I got there but the juices were incredible. I started every day with one! Breakfasts are pretty bad on this ship too but the Windjammer staff was great and I always found someone to bring me a mimosa. My favorite breakfast on the ship was a pineapple, strawberry, cucumber and mint juice and a mimosa (while my husband had weird eggs). Must check out the tutti salad lunch on sea days in the main dining room...only runs from 11:45-1:15. They have the best desserts and buffet on the ship. They always had a flavorful curry and the caramel cake is to DIE for! Flan was good here too. No pool in the Solarium on this ship, a little disappointing and no music, as stated earlier. Loved the casino on this ship....the bartenders and the drink runners are all fantastic. Won bucks on the slots and tables here, which is always fun. The red party and white party were just okay. Karaoke is fun and the band Temperatures at Dazzles was fantastic!! Our favorite bars were Rising Tide and Trellis (went here every day for a before dinner drink). Oh, the specialty dining 150 was GREAT!!! That was my favorite specialty dining spot. The grey goose martini, bread, entree were the best. The fried cheesecake was off but not terrible. Give Harmony a shot! We all had a great time. Read Less
Sail Date April 2019
My mom and I went on this cruise because we wanted to try out one of the big ships, and we have to say we loved it! The way the ship is broken into neighborhoods it never felt crowded. Overall fun vacation! Embarkation and debarkation: ... Read More
My mom and I went on this cruise because we wanted to try out one of the big ships, and we have to say we loved it! The way the ship is broken into neighborhoods it never felt crowded. Overall fun vacation! Embarkation and debarkation: Very smooth. We're used to other cruise lines guiding you to certain locations upon getting on the ship, but it was a free for all, figure it out yourself situation. Our room steward had to track my bag down for me around 8PM which made me very nervous, but he found it. My mom paid extra to have the cruise line check the bag into the airport for her which was very convenient at the end of the cruise. Dining: I've never been so disappointed in a main dining room on a ship before. Food was awful and the menu was so repetitive. At dinner, only about 2 or 3 appetizers and entrees changed each day. You shouldn't have to pay extra to get good food on a cruise, but on this ship it seems you have to. We actually joked that we had never eaten in the buffet as much as we did on this cruise, but the food was better in the buffet then the MDR. I'm gluten free and my waiter did not hand me the menu before each night. I also could not get the roast beef sandwich made gluten free in the Park Cafe. No gluten free muffins or pastries for breakfast. However, Chops Grille was very good for lunch, though I did get an upset stomach after. And Johnny Rockets made me a gluten free burger, fries, and shake. The best service we had at any restaurant was at Johnny Rockets and it was one of my favorite meals. Entertainment and Activities: There is literally always something to do on this ship. Grease was good and Columbus the musical was hilarious. Water show and ice skating shows were good but had no idea what was going on in either. I went on the Abyss slide the first day because there was no line; definitely try it. All 3 waterslides were fun too although lines could get long. The adult area on the pool deck was nice but not a lot of shade was to be found some days. Other activities like mini gulf, trivia (we won three times), zipline and the game shows were lots of fun. Didn't try out the spa or gym. Service: Our room steward was amazing! He always took time to talk with us and ask us how our day was going. Ports: At St. Maarten we did a beach day shore excursion which included lunch. Well run and beautiful beach. In Labadee we rented a beach cabana and it was well worth the money. Great BBQ too! San Juan was a rainforest excursion with a swim in a river! Read Less
Sail Date March 2019
We planned this vacation around visiting family in Florida and were so excited to cruise with Royal Caribbean again after many years. The ship was large, fun and the staff was very professional. Since it had been many years since we ... Read More
We planned this vacation around visiting family in Florida and were so excited to cruise with Royal Caribbean again after many years. The ship was large, fun and the staff was very professional. Since it had been many years since we cruised with RCCL we didn't know what to expect. The food in the main dining room was better than we had read in cruise critic reviews. We enjoyed Chopped Grill and the lunch salads/sandwiches at Park cafe for lunch. We are adults (60) and tried the Abyss slide, zip line, flow rider and enjoyed the entertainment. wish there were more adult activities like a cooking class, ship kitchen tour, book discussion (tell passengers title selected for each month, retirement skills Our biggest complaints were the ship staff DID NOT make people wash nor purell before entering the dining rooms and at the eating establishments (despite all the signage and videos). We were fastidious about cleanliness and abstained from buffets but on the second formal night (after my husband ate the lobster dinner) he and I both felt very sick. We were up sick all night and we had to go to the medical compound on deck 2, which was 2 hours backlogged with other sick patients. While I was feeling a bit better by the time we got to see a doctor (3 hours) my husband required intravenous fluids and meds, requiring quarantine status of our cabin. neither of us could eat much and we missed the Labadee port, as that was our quarantine day. That night when we went into the main dining room purell use was mandatory (thank goodness) as the virus was spreading quickly. RCCL offered us a credit only for my husband for one day, which we feel was insufficient and our cruise was negatively impacted as we could not eat nor drink much. our other issue was the "nickel and diming" through the cruise. We felt the cruise was a sales event at every turn. I would prefer to pay more and not have to be constantly up-sold. also, often we could not participate in nightly activities as the venue choice was too small and so many people were turned away, i.e. Karaoke (held in ON Air) no seats and dangerously crowded. BINGO - i tried twice and could not participate as again it was held in ON AIR and no seats or even standing room. Why not use overall, we enjoyed the ship Read Less
Sail Date March 2019
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been ... Read More
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been on a Disney cruise once before, which my children loved, but we were reluctant to pay that much again, so we decided to try Royal Caribbean. We chose it because it had a lot of options for active families and because their kids clubs are supposed to be good. With all of that said, here are my top take-always, again from the perspective of a non-cruiser. 1. GET THE SUITE. This is my best piece of advice for anyone who needs a little peace and quiet. We booked the Crown Loft Suite, which was a perfect amount of space for a family of four. Best of all, it came with 24/7 access to the suite lounge, which features its own sit-down restaurant as well as a bar serving complementary drinks and snacks. I probably spent about half of my waking hours in the suite lounge, and it was hardly ever full. 2. GET THE SUITE. I have to stress this twice, because I truly cannot imagine how I would have found a way to enjoy this cruise without all the benefits that came with being in a suite. We never waited in line for ANYTHING. If we wanted to eat, we were seated immediately in the suite restaurant. If we wanted to see a show, seats were held for us. If we forgot to book activities, the concierge handled it. When it was time to disembark, we were escorted off the ship directly to our bags with no wait. Seriously—it was like being a celebrity. The red carpet was rolled out for us everywhere. With a ship of 5,000+ people, I cannot stress what a difference it made. 3. GET THE SUITE. I know, I know. I just sound like a salesperson at this point, but I’m serious. If you have the means, DO IT. Even if you don’t think you have the means, DO IT. The value of all the extras practically makes up the difference in price: free drinks, free snacks, free internet, free luggage valet, guaranteed seats at every show, on-demand concierge services, access to a private beach on Labadee with complimentary loungers—the list goes on. If you value your time and don’t want to spend it standing in lines, the suite is the only way to go. Last tidbit of advice: if you have children, make sure you check the height requirements for all of the activities on board. We didn’t, and we were disappointed to learn that our younger child was too short for most things. Also, with the excellent food and spectacular view in the suite lounge, you really shouldn’t bother booking speciality dining. It’s not worth the surcharge. Read Less
Sail Date February 2019
This our third cruise. Many positives. A few negatives. First the positives. Dining room food and service exceeded expectations considering some of the reviews we read. Food was good. Portions are small but that is fine with me. ... Read More
This our third cruise. Many positives. A few negatives. First the positives. Dining room food and service exceeded expectations considering some of the reviews we read. Food was good. Portions are small but that is fine with me. Don't like overeating. Service was perfect every night. My Time Dining was flawless. Longest wait to be seated all week was 5 minutes. Our enjoyment of the shows was mixed. Grease was fantastic. I had seen Grease on Broadway and this production was much better. The diving shows were also incredible. Almost too high and scary to watch. Ice shows good but not great. Other shows including comedian and RC production just average. Embark and disembark very smooth. They have that figured out. Worst part of embarkation is the ridiculous bottleneck getting into the port terminal. Add at least a half hour waiting for your cab to get past security checkpoint. Excursion experience was mixed. Super good time on the Paladar and Starfish snorkel in Cozumel. The reef is stunning. Great guides and flawless execution. Chukka Horseback ride in Jamaika could have been an awesome experience but very disorganized and terrible facilities considering the number of guests that they get per day. The changing facility to get into swimsuit for the water ride is a one stall bathroom where you dont want to touch anything. They left us milling around asking what we are supposed to do. Should be much better at $100 a person. Labadee excursion cancelled due to wind. The island is quite nice but by the time we figured out the layout it was late in the day and we missed some great beach areas. Suggestion would be to give or have a map to help guide like an amusemant park would have. Balcony room was comfortable. Room steward did his job perfectly and with a smile. Earned an extra tip for sure. Our friends were next door so they can open the balcony between the rooms which was very fun. Negative experiences on the pool deck. Just too many people jostling for too few chairs and pool space. Should definitely have a pool in Solarium for adults only. Just no way to provide enough poolside room in this big a ship. The other areas don't seem crowded at all. Went to one specialty resturant and the food was good but not sure it is good value to pay added $100/couple over the Main dining option. Overall this is a very clean and friendly ship with dedicated staff. Lots to do. Trade off is between all the shows and entertainment options versus sharing the pool deck with 5000. Nice ship, nice cruise. Read Less
Sail Date February 2019
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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