464 Royal Caribbean Harmony of the Seas Cruise Reviews

We chose this cruise as we wanted to try a more recently built ship. The overall cruise was good. No real show stoppers, but there was some concerns. Embarkation was absolutely perfect. We never stopped moving from our shuttle to ... Read More
We chose this cruise as we wanted to try a more recently built ship. The overall cruise was good. No real show stoppers, but there was some concerns. Embarkation was absolutely perfect. We never stopped moving from our shuttle to inside the ship. While on the subject, the disembarkation was the fastest ever. This new facial recognition for those with passports was so fast I was concerned it never happened. Odd little things were noted this trip. Many areas are in great condition and others show pretty hard use. Anytime we have had My Time dining on other RCCl ships we have taken a bit of time on the first night but had no issue after that with walking right in with reservations. This cruise had a reserved line as long as the no reservation line.. We waited in line two nights and on third night after another wait - with reservations, we lady and didn’t return for the duration of the cruise. Sad because our waiter and the food was very good. One night we reserved at the Bistro and it was the best of all. If you like Mediterranean food-do it. Free. Food was generally good in all locations aboard. We found the backs of chairs in the marketplace to be a bit grungy. Mostly the upholstered type. I hesitate to say it, but the soiled areas seem to be made by numerous hands with food on them. Ah, er, children. The vinyl covered chairs don’t show this. As for the stateroom, it was generally great. Good room steward and he kept the room very nice. Only issue noticeable was a rather well stained couch that we put towels on not the get the creeps. Not sure how it got so bad, but hard use, spillage, and likely, food made this possible. Anyway, the new room styles (balcony cabin) were the best we have seen. Far more efficient as we saw it. In the area of ports, I won’t go into it as the wind was wicked this trip. One port cool with wind, one port canceled due to wind, wind throughout. Mother Nature. Pay attention to your towel returns. After the cruise, many on followup media mentioned having been billed for towels. They use room cards and readers to electronically record your issues and returns now. No more name on a sheet of paper. Likely better inventory control. Moving right along. I’m not sure anyone ever needs to build a bigger ship. It seems the saturation point has been reached. The only words we could come up explain this was “controlled chaos. Just seemed like too much. Great shows and other entertainment. Maybe too many. Seemed like a full time job trying to reserve them, work around dinner, and other possible activities. Maybe that’s a good problem. In the end the cruise was fine. There are things only a large ship provide and some things they just can’t. We are likely to go back to the smaller Royal Caribbean ships but others might find this ship to be just grand - and in many ways it is! Finally, Those who are Royal regulars and like the inside solariums, you may not care for the more open air solariums on these larger ships. We missed them. Especially in the windy and cooler weather experienced. Fortunately that doesn’t happen too often in the Caribbean Keep cruising. Read Less
Sail Date March 2020
We arrived to the Cocoa Beach area the day before embarkation. It was a nice, sunny day, with temperatures in in the low 70's so we decided to spend the afternoon at Jetty Park. It costs $15 per car for the entire day. They have ... Read More
We arrived to the Cocoa Beach area the day before embarkation. It was a nice, sunny day, with temperatures in in the low 70's so we decided to spend the afternoon at Jetty Park. It costs $15 per car for the entire day. They have restaurants there to grab a bite to eat, or you can pack a lunch and picnic. After a relaxing day at the beach, we went to Fishlips to have dinner and watch the cruise ships leave Port Canaveral. Fishlips has great food, good drinks, and good service. Embarkation - It was the quickest embarkation ever! We already did the online check in. They verified our passports, made sure we weren't a Corona-virus risk and we were on our way. From the time we got off our shuttle at 10:30 AM, we were on board by 11 AM! The ship is very clean and the crew works tirelessly making sure everything is spotless. We noticed that the crew really took the Corona virus threat seriously. Our first stop was to the box office to make sure we had tickets to all of the great entertainment. Once we had all of that settled, we headed up to Windjammer for lunch. If you've ever been on a Royal Caribbean cruise, you know that the Windjammer is packed with people. The Food: We ate most of our meals in Windjammer. We were on vacation, and we wanted to rest a relax. It was our decision to not dress up and go to the MDR or any of the specialty restaurants. The food in the Windjammer was good most of the time. There were a instances where the food was meh. Thankfully, the pizza at Sorento's is consistently good. We had the "Refreshment Drink Package." That includes sodas, virgin drinks, and specialty coffees. There should be more soda fountains to refill your soda cup. The bartenders don't especially care for drink package people. We highly suggest going to the Cafe Promenade for Seattle's Best Iced Caribbean Coconut Latte. We're craving them right now! They are sooo good! A nice pick-me-up for the middle of the day. Cabin: We had an Oceanview Room on the 3rd floor. Our room steward was Mila. She was outstanding. So personable. We enjoyed talking to her throughout our cruise. She kept the room neat and tidy. Our room was nice. No complaints. Entertainment: Royal Caribbean's entertainment is second to none! We enjoyed all of the shows. Grease was very good. The cast was extremely talented. We enjoyed the ice skating show, "1887". Some people didn't understand it, but if you are familiar with Jules Verne's novels, you can get the gist of it. Again, the talent was amazing. We were fortunate for the weather to cooperate the night we had tickets to see the diving show, "A Fine Line." The aerialists, especially the high-wire act, kept you on the edge of your seat. It was a great show. Mo5aic, an acapella group, was very entertaining. We wanted to see them again they were so good! Activities: There is so much to do and see on Harmony of the Seas! You really need to plan out your days so you don't miss it all. Unfortunately, we never got around to trying out the Ultimate Abyss, the water slides or the zip line. The week went by way to fast. We simply relaxed in the Solarium and enjoyed a good book. Very relaxing. Ports: We stopped in St. Maarten, Puerto Rico and Coco Cay. We did our own adventure in each of the ports. In St. Maarten, we walked along the beach. Visited the Yoda Guy in Phillipsburg and had a few drinks at Dirty Sanchez's Crew Bar. In Puerto Rico, we walked around and checked out the arts and crafts. Ate a delicious lunch at La Bodega (excellent mofongo and flan!) and got back on the ship. Coco Cay was very relaxing. The waterpark was expensive and cost prohibitive. The weather was a bit chilly and windy. Nonetheless, it was still a nice day on a private beach, beautiful sand, sunshine and a good book. It was a perfect day! The Ship: The ship is clean, modern, with plenty to see and do. The only negative is there are not enough elevators. You spend a lot of time waiting for an elevator. When elevators are limited, it brings out the worst in some people. They will see that an elevator is full and yet they will still try to shove their way on. Some people will also not allow for people get off the elevator before they get on. This is not the ship's fault. Some people are just rude and have no manners or proper etiquette. There were a few fellow guests that were rude and obnoxious. For example, they would talk over the performers in the Jazz club. Or, they would shove you trying to get a cup of coffee or some food at the buffet, or they would just treat the crew poorly. Again, not RCL's fault. It is a shame that some people, in this day and age, don't know how to act in public. Disembarkation: It was the easiest process ever! We have been on about 14 cruises, and this was by far the easiest. The longest part disembarkation is walking off the ship. If you have a passport, the only time you stop is for the facial recognition camera to verify who you are (5 seconds). We did self assist. We were off the ship in less than 15 minutes. Overall, we will definitely go again! Read Less
Sail Date February 2020
We are foodies and really enjoyed Wonderland (both the service and the food were outstanding) and Jamie's (we're now addicted to the Taglietelle Bolognese)! Overall it was a good cruise. The ship was very clean and had a ... Read More
We are foodies and really enjoyed Wonderland (both the service and the food were outstanding) and Jamie's (we're now addicted to the Taglietelle Bolognese)! Overall it was a good cruise. The ship was very clean and had a variety of activities on sea days to keep us busy. The port presentations, though, were geared towards shopping; no other activities available in port were mentioned. I'd like to see more about attractions, museums, cultural activities, etc. The food ranged from mediocre (Solarium Bistro, Main Dining Room, room service) to very good (usually in a fee-added restaurant). Of special note, other than the croissants, the pastries were generally bad, and the chocolate-frosted donuts were absolutely vile, too much baking powder and topped with a waxy, fake-chocolate blend -- or at least tasted like it. Room service coffee was acceptable, though for some reason the kitchen staff **always** put halfnhalf into a wine glass instead of a pourable creamer, which was messy to clean up after. Overall, the desserts seemed made for looks rather than taste -- the "Royal Chocolate Cake" was particularly disappointing. I'd also like to see an interactive ship's map/diagram added to the cruise TV channel. Or even a hard copy... Read Less
Sail Date February 2020
We chose this cruise (1) to move us up to D+ before our Dec cruise, and (2) proximity of our home to Port Canaveral. We were in Grand Suite 10250. We left our house at 9:10am and were ON the ship by 10:30am. ARRIVAL - Dropped hubby ... Read More
We chose this cruise (1) to move us up to D+ before our Dec cruise, and (2) proximity of our home to Port Canaveral. We were in Grand Suite 10250. We left our house at 9:10am and were ON the ship by 10:30am. ARRIVAL - Dropped hubby off with luggage and went up to park. You have to pay on the way in as opposed to on way out at other locations. Walked right in and up to the ship. This place surely have their "ducks in order" and it was pleasant and quick! CABIN - As expected. Our steward was awesome and got me an extra pillow and some wine glasses. Cabin was always clean! DINING - We ate every dinner up at the Coastal Kitchen. OMG Chef Henry made sure I got my Onion Soup with no onions (yeah, it's weird) every night and it was fabulous. Every bar server and each of the wait staff was superb! Shout out to Steve the waiter too! Went to the Windjammer once for lunch - aside from the folks pushing their way into line, kids taking and putting back stuff, it felt "dirty" to me. We also went to Johnny Rockets (now over-priced at 12.95 a head - we remember when it was free!) Burgers used to appear hand made but now they are apparently from a box. Would not go back. Starbucks is Starbucks. SHOWS - Grease was great, 1687 (whatever year) was OK and the Ariel show was very good. Many of the ariel shows had to cancel due to weather conditions. CASINO - machines were good - bar service was good SPA - VERY DISPLEASED - I went to the spa on the Explorer in December for haircut and eyebrow wax. The haircut guy was great, took his time, layered my short hair, scalp massage, deep condition and even used some Elemis balm on my face followed by a moisturizer. Loved it. Eyebrow lady was good, but at $35 for a wax, not that good. LOL So when we got on Harmony, I decided to get my haircut (expecting same type of service) and also to treat husband to couples massage using price on the App ($139 pp). Well, the haircut alone ended up being 15 minutes and I was charged $95!!! When we checked into spa, were told couples massage would be $412 and our Diamond discount would be applied but we had to use both discounts due to husband wanting bamboo and me hot stone. I was like, the price on app different. So after some back and forth with the manager (and at this time, there was another woman on other side of the desk who had the same problem with different prices!!). So my comment would be whatever service you want to get - get it IN WRITING BEFORE you book it. I was expecting to pay around $300 NOT $412 and then another $95 for a haircut when I paid less than that for a haircut (and all that came with it) AND and eyebrow wax on a different ship less than 90 days later. We did go down and say something to guest services but heard nothing back. PORTS - St. Maarten - was raining early in the day, so we walked around town and decided to go back to the ship to sit in the pool. San Juan did not even get off - been there enough times. CocoCay - extremely windy and chilly so we walked around and went back to ship. It's a nice place, don't get me wrong, but I prefer Labadee with the dedicated suite area. We were invited to a sailaway from San Juan on the helipad, which was neat. Music and drinks and we got to meet some of the officers. It was very sad to watch the children climbing up the slope of the ship, walking across the cabin windows (trying to be superheros) and no one correcting this behavior (staff or parents). If it were my window they were jumping on I would have been quite angry. I was also irritated at parents pushing the kids into the elevators ahead of them before anyone could even get off (teaching them right?? - WRONG) and observed another family come in and the parents watched the kids run right to the buttons and press them all - parents just smiled at how cute "little johnny" was. I don't mind kids, I have one, but I taught mine to respect elders, not destroy other's property, etc. Perhaps this is a thing of the past. (Rant over). We booked this ship with stops at Falmoth Jamaica, Labadee and Cococay for 2021. Interesting to note all private islands for RCCL. Read Less
Sail Date February 2020
Traveling with my 3 brothers/2 spouses for our annual family trip. Flew in the day before. We had rented a suburban for the 6 of us through Budget. This was a disaster. The Budget line was 50 people deep and when we finally got up ... Read More
Traveling with my 3 brothers/2 spouses for our annual family trip. Flew in the day before. We had rented a suburban for the 6 of us through Budget. This was a disaster. The Budget line was 50 people deep and when we finally got up there, my brother forgot his license. Instead of just letting us add a driver they made us get out of line and call budget to do this and they said they didn't have a suburban for us to rent. We ended up getting a minivan through National but this took us 2 hours to solve and budget was NO HELP. We stayed at a 3 bedroom townhouse at Cape Crossing Marina. Very nice place about 5 miles the port. It was clean and ended up being cheaper than getting 3 hotel rooms. Very much recommend. The cruise itself was a reschedule from September 1st cruise that was canceled due to Dorian. Not sure if I'll ever cruise in February again. Maybe it was just one of those weeks, but it was windy and chilly on most of the days and definitely not warm enough to get into the water. Due to the weather, the aqua shows were canceled several times. I understand that safety comes first, but maybe they can have a plan B show to do. Yes I want to see the high dive, but I would have been satisfied with a scaled down show that they could have done. Another issue I had was that there was a private group on board that took over many of the venues. This caused a complete cancelation of I SKATE ice show. Which by all accounts was a better show than 1887 show I was looking forward to seeing. REALLY DISAPPOINTED! One other minor complaint was that our room steward never introduced himself, never asked if we needed anything. I found that odd since every other cruise I've been on that was never an issue. I also never really saw the cruise director much other than coming out after shows. I actually saw the captain more than the cruise director. FOOD. it was definitely hit or miss but it was edible. Our dining wait staff was awesome. Cabin. Oceanview balcony, very nice location deck 8 close to elevators Ports. St. Maarten, we went to orient beach and then on to Maho beach. It was very windy and sprinkled a bit. This is the best shopping port. San Juan. We did a private tour of san Juan and it was nice. Coco Cay. I really like RC's private island. It has all you need just steps from the ship. The weather was ok. VERY WINDY and the water was cold, but enjoyed the views and soaked up too much sun. Shopping was not good. Everything overpriced. $10 for a magnet. Braiding lady wanted $40 when I asked for a French braid. The food that was offered on the island was outstanding! Overall it was a good trip. Loved spending time with my family which is #1 priority. Also to note the embarkation/disembarkation was Awesome. Walked right on and walked right off. Port Canaveral was very easy. Read Less
Sail Date February 2020
We wanted to try the biggest cruise ship in the world. We'd previously been on The Anthem of the Seas for a New England cruise and loved it. Part of loving that ship, was being upgraded on the first full day via a bingo win to one of ... Read More
We wanted to try the biggest cruise ship in the world. We'd previously been on The Anthem of the Seas for a New England cruise and loved it. Part of loving that ship, was being upgraded on the first full day via a bingo win to one of the Sky Loft Suites. Amazing. Alas, I am reviewing Harmony. This ship is huge. But there really is no bonus to being on this ship for adults alone. Families with kids will likely appreciate the myriad activities geared towards them. There was no pool time for us because the only activity was standing in the pool swaying from side to side because it was so crowded. The Windjammer buffet had great food, but limited hours and jammed indeed. It was packed and there were always lines at the hand washing stations to get in. A bummer. The gym was large and well-appointed but did not have the stunning view of The Anthem which makes a cruise workout go by so much quicker. The main dining room had great food. Some of the best I've had on a cruise including the Celebrity cruise line. The ship feels very roomy in most of the public spaces, which is really nice. So you don't always feel like you're on a ship with thousands and thousands of people. But, because there were so many kids, many seemingly left unfettered by their parents, we encountered a lot of rudeness -- running around, slamming into you or cramming into a very full elevator. The staff was very warm and helpful. Guest services was always a satisfying and expedient experience. Every issue was resolved and done so quickly. The spa was huge! A big variety of services. Pricey, as most cruise spas are, but the facilities were very nice and the actual services were above average, though I do tire of the selling of products while trying to relax. The casino was large too. But, they had very few games I like to play. I still managed to lose a fair amount though! Disembarkation for ports was surprisingly easy given the number of passengers. There was never a wait to get off and very little wait to get back on. Very easy process. For us, there was little the shops had to offer, though I did love the Sephora pop-up shop in the beauty store. That was fun. Overall, a great cruise. I don't think we'd sail on that ship again, but I do think it has a lot to offer families with kids. Read Less
Sail Date February 2020
Booked 16 months in advance to celebrate relocating to Florida and have a vacation on the books that also celebrates what would be the first year of our empty nest. I had sailed the inaugural eastbound TA on Allure of the Seas without my ... Read More
Booked 16 months in advance to celebrate relocating to Florida and have a vacation on the books that also celebrates what would be the first year of our empty nest. I had sailed the inaugural eastbound TA on Allure of the Seas without my husband, and since then had been just waiting for the right time and opportunity to take him on an Oasis class cruise ship. With our efforts to have a more active lifestyle (more kayaking, more walking/hiking, beach time, swimming, etc), I wanted a ship that would be the most supportive of such a lifestyle and not necessarily be a vacation that we would have to recover from. Like needing a vacation post-vacation to catch up on sleep, etc. I love Oasis class for the sheer number of active activities on board. The gym is one of the most extensive in my experience. The walking/running track may be the BEST on a ship. The variety of dining options, both complementary and specialty is all that you could ask for to be able to eat well, as defined by tasty but also more nutritious than typical restaurant food. I debated the Ultimate Dining Package (UDP) and how necessary that would be with so many complementary options, but with all the specialty options, it seemed like taking advantage of the Ultimate (or Unlimited?) would be the most special thing on Harmony. Dining was great fun. Over the course of the week, we ate breakfast at Mini-Bites (2X...outside dining, make your own omelets), Johnny Rockets (service dining outside on the Boardwalk), Solarium Bistro (mini-buffet selection where you can eat in the sheltered outside area of the Solarium), Park Cafe (in or outdoor dining from a variety of breakfast sandwiches), and of course, the main buffet (made to order eggs and Eggs Benedict available in the back). Lunch we ate at Solarium Bistro, took Park Cafe to go to our balcony, Sabor (2x...great outside Boardwalk atmosphere with great guacamole (ask for the spicy version if you prefer) and good tacos), and buffet (2X...build you own wok in the back was excellent). Even with the UDP, we didn't feel the need to always eat in specialty dining. Dinner was always in specialty dining. Our favorite combination of atmosphere and food was 150 Central (3X), Chops (2X), Jamies (1) and Wonderland (1). The specialty restaurants are so appealing because of the atmosphere in the smaller dining venues. I don't know that the food is better necessarily, but the overall experience is more to our liking than the MDR. You could be busy every night on Harmony, but we only went to shows 4 nights. Having done the comparison between a Broadway production on Broadway and the same show I saw on Allure, I can attest to the fact that the cruise ship production IS a true Broadway production. Grease was great fun. We watched the movie about one week before the cruise and that made it that much more fun to be able to compare the movie to the production that inspired the movie. The aqua theater is so unique, but try to see earlier in the cruise because it is subject to cancelation due to weather. Our Day 2 reservation was automatically rescheduled to Day 5 when it was canceled. We saw one ice show and also went to one comedy show. It was nice to have the other evenings free to just be able to relax. The thermal suite isn't as grand as photos I've seen on other ships, but we purchased the couples pass and went everyday with one exception. The pass made it possible to enjoy just going to for the relatively short recommended times in the sauna and steam rooms...use the showers to cool off...enjoy the heated loungers for a bit...and then we would go straight to the hot tubs in the Solarium afterward. While the suite was never empty, it was never crowded and we never were unable to get two loungers. I pictured our particular sailing because one of the specific cabins I was looking for was available. Central Park balconies ending in 229/629 are "double wide" balconies and have a table with 2 chairs as well as two loungers. During the day, you can here the music from the pool, generally a DJ in the morning and a live steel drum band in the afternoon. I enjoy people watching during the day and in the evening. Also, there is usually evening music along the lines of pianists and classic guitars...usually instrument classical or jazz...and that was so enjoyable to hear as we were getting ready for dinner or enjoying a pre dinner drink on our balcony...or post dinner drink with from one of our brought on board bottles of wine. At night, the low lighting is also quite lovely. I enjoy the sheltered outside, more natural feeling area on the ship with all the plants. Even though it too is an artificial environment, it's soothing in the midst of the environment that is a mega-ship. Every crew member we encountered seemed to be enjoying their work. I attribute that to the popularity of the current Master of the Ship, Captain Johnny. Some crew went out of their way to ensure that we had a special vacation. Valentine's Day was during our sailing...and so it was a very special couples cruise for hubby and I. The major flaw in the Oasis design is the lack of ocean views from an interior space on the ship. You can find them, but you will generally be outside. Similarly, it is difficult to find a nice space to just sit and enjoy watching the wake, one of my favorite things on a ship. But our aim on this vacation was to take time to do things that we don't normally make time to do...including sleep, relaxing, naps, eating leisurely meals, pampering ourselves, reading on our balcony, etc. There were many places on board to separate ourselves or socialize ourselves as we saw fit. Harmony has a wealth of nooks and crannies to find. I am excited to have Harmony booked for her inaugural Eastbound TA cruise. After that, I would book her again, but it will always be with the knowledge of what she is and what type of cruise vacation it will be. Read Less
Sail Date February 2020
Let me start off by saying that if I was only rating the ship, crew and staff, 5 stars wouldn’t be enough. Dwight our cabin steward was amazing, he greeted us warmly every time he saw us, asking how our day was, did we see this, did we ... Read More
Let me start off by saying that if I was only rating the ship, crew and staff, 5 stars wouldn’t be enough. Dwight our cabin steward was amazing, he greeted us warmly every time he saw us, asking how our day was, did we see this, did we try that or did we need anything and if we did need something he would do everything possible to get it. Dwight was a pleasure to meet. The same goes for our MDR waiter Kuljit and the assistant waiter Filip. They took care of us like we were family. It was an honor to have met both of them. The one time I needed to use guest services with help getting boarding passes and getting the luggage transferred to the airport, Nelia (I think that was her name) went above and beyond to make sure everything was taken care of. On the last day aboard they had t-shirts for sale and my wife picked out a few, since there was a large line at all kiosks so I thought okay here’s my chance to get a little attitude from one of the staff, so I went into one of the fancy perfume shops that was empty to see if they would check out the t-shirts for me not only did I NOT get attitude I had a most pleasant conversation with the salesperson as she checked out my t-shirts and that’s how it was with every interaction with the staff and crew. Now the reason for the 4 stars and honestly, I’m being kind of generous. There was a group of over 2000 onboard that were absolutely the rudest people we have ever encountered. There was not one individual in the group that was not extremely rude. Their children were totally undisciplined, numerous times I saw a child from their group kicking their parents, screaming at them, and laying on the floor throwing tantrums, this group was disgusting, disrespectful, and disturbing. More than once my wife who has mobility issues was nearly knocked down by members of the groups children or parents chasing their children and of course not one apology. Sorry Royal Caribbean but I have to warn others about cruising with you in January because I understand that this is an annual thing. Seriously if you have booked a cruise with Royal Caribbean in January find out if this group is on board and cancel it if you can and chose a different ship. Not only are they disgusting and rude people but Royal gave them exclusive use of the Solarium Bistro so we were not allowed to eat there which was a bummer because I was really looking forward to trying it. This was our first ever cruise and even though these disgusting people were onboard the staff, entertainment people and crew made sure we had a great time. Read Less
Sail Date January 2020
This is a fairly new ship, & since we were travelling with 1st time cruisers, I wanted that for them. The ship dwarfs all others in port. It didn't end up being what I thought it would be in decor, especially the dining rooms. We ... Read More
This is a fairly new ship, & since we were travelling with 1st time cruisers, I wanted that for them. The ship dwarfs all others in port. It didn't end up being what I thought it would be in decor, especially the dining rooms. We ate in the American Icon deck 3. It had dark brown paneling, beige walls, and dark brown curtains along the window side. Pictures on the walls were not great. Service was excellent, including the dining room, specialty restaurants, and at the buffet. The shows that we saw were all excellent, but I didn't care for the Columbus show. Having reservations worked out so well. You HAVE to see The Fine Line show. I have never seen anything like it! Dancing and acrobatics in a pool, high diving and acrobatics on a wire. The food was excellent. We ate in the buffet a few nights, the American Icon dining room, Jamie's Italian and Chops Grill. We enjoyed each place. Good variety. All waiters did their jobs with a smile, and courtesy. Shops were ok, but heavy in to watches. Would like to see more fashion All very small. People working in shops were not as courteous as the service people. Read Less
Sail Date January 2020
We booked Harmony two years ago because of the hype. Overall, our trip was ok. The ship is too big and spread out. We missed having every amenity conveniently located throughout, we enjoyed Brilliance so much more. (It took me 5 days to ... Read More
We booked Harmony two years ago because of the hype. Overall, our trip was ok. The ship is too big and spread out. We missed having every amenity conveniently located throughout, we enjoyed Brilliance so much more. (It took me 5 days to find the froyo on Harmony!) The crowds were a bit much, especially on formal nights. Our balcony stateroom on 10 was nice, but opening the door at all screwed up the A/C and we woke hot every single night. Mid ship was perfect for the crazy amount of waves (all the crew said they hadn’t seen anything like it in years) we had. The wait staff was phenomenal, especially with my need for gluten-free food. Loved that the casino had smoking and non-smoking! But at the slots we were never asked if we needed a drink, only at tables. Overall, Harmony was a fun one-time experience. But it’ll be smaller ships for us from now on. Side note: Do not book for CocoCay. Everything on island was much too expensive, the food selection where we were was crap (and we didn’t know until after that we had to search for more choices), and it was SO windy and cool. Not enjoyable at all in winter. RC shouldn’t send anyone there. Read Less
Sail Date January 2020
I am a RC Diamond member for a number of years now so I tend to keep my business with this line due to the perks (which are dwindling) that go with it. My 2nd time on this particular ship The Harmony, launched just 3.5 years ago, is a ... Read More
I am a RC Diamond member for a number of years now so I tend to keep my business with this line due to the perks (which are dwindling) that go with it. My 2nd time on this particular ship The Harmony, launched just 3.5 years ago, is a great ship. Huge. Almost too many choices in dining and fun. It mostly did not feel very crowded except perhaps the first sea day. :"Grease" was fantastic. Our wait staff in the dining room was terrific as was the Loyalty Representative. I love the check in now. with on-line check in and papers in hand it was a breeze to get through, Seapass cards awaiting us on the door of our room. My only complaint? You have to be a Pinnacle or be in a Suite to get priority lanes for security. the security line was long because Diamonds are in with everyone else. but it was tolerable and more than made up for by the breeze that is now check-in. If I had any complaints, it's the location and size of the Diamond Lounge. I love the lounge. I great place to get away from the crowds, meet other frequent cruisers like ourselves, and have a freebie drink (or 3) before or after dinner. but why did they put it down on deck 4 where the theater and comedy club, jazz club, skating rink etc is? It's too small (at 4:30 the place was overrun with diamond members. literally could not get a seat the first day and several nights after), no windows. What is a pleasant experience on smaller ships due to size and view (like the Liberty, or even older ships like the Brilliance), now feels like we've been stuck in a closet. the lounge I hear on the Oasis has been moved from a GREAT location (where Wonderland is now) to the same place. I mean, does RCCL care about its diamond members? What do we actually get now? No actual priority boarding. no priority leaving. Precious little but this crowded lounge and free drinks (we also used it for breakfast - which is more pleasant than the madhouse that is the Windjammer). I will say the Diamond rep there - Gavin - was terrific all week. I can't say enough good things about him. Destinations? We booked 2 excursions through RCCL on Roatan and Costa Maya. Both were frankly overpriced and cheesy. I hoped that booking through the ship would give us something better than what we got. Not worth the money. I think in the future, I'm going to have to be more like a detective on these cheesy excursions. The weather sucked for 3 days (2 days of driving rain in port, and the last sea day, the sea and the wind made it almost impossible to be on deck. they even closed deck 16 as a hazard), but hardly RCCL's fault. just bad luck. LOVED the jazz club. Les Demerle and his band were fantastic. wish more ships had this. Cabin was very clean and well attended to. No complaints. The gym has everything although it did get crowded even in the morning. the food in the dining room was very good as was our wait staff. anyway, we got a nice deal and it's a nice ship. Read Less
Sail Date January 2020
My wife and I were off on our 22nd cruise. We have achieved Diamond Status with Royal Caribbean(RCL) quickly working our way towards Diamond Plus (It will happen sometime in 2020). We were traveling with another couple who also are ... Read More
My wife and I were off on our 22nd cruise. We have achieved Diamond Status with Royal Caribbean(RCL) quickly working our way towards Diamond Plus (It will happen sometime in 2020). We were traveling with another couple who also are Diamond members and arrived separately. We arrived at the cruise Terminal at Cape Canaveral and was immediately impressed with RCL’s Harmony of the Seas. We have been on two other Oasis Class Chips (Oasis & Allure) so this was our first time on Harmony. Because of somethings we experienced I am going to grade the ship in three Categories (Good, Bad, Ugly). For this cruise we had prepaid gratuities and one specialty dining experience THE GOOD (Which can be considered EXCELLENT too!) Check-in at Cape Canaveral was the best we EVER experienced. It was painless and the staff at the terminal was amazing. They moved over 6,000 people through the terminal like a hot knife through butter. Everything was laid out and marked clearly. Staff moved people to keep everything flowing smoothly. The Ship. Simply amazing. RCL figured out how to improve upon placement of entertainment venue’s, improved the Boardwalk and Central Park areas, sports deck and food eateries to allow a freer flow of patrons around the ship better than Oasis and Allure. The rides (Abyss, and perfect storm waterslides) were exceptional and added to the experience. We had an ocean view balcony room (#8308) our Stateroom Attendant Archie was exceptional. The nicest happiest attendant we have had to date. Our room was spotless daily. He made the trip better and want to recognize him for the days he took care of us. Archie definitely earned the additional tip we gave him. We used Mytime Dining on the 3rd Floor. Our waiter Lamba and assistant waiter Shabham provided the best service we EVER have had on a Royal Caribbean Ship. Using the word impressive doesn’t come close to describe how these two men served us. Details and meals were explained. The way we were served was flawless. A huge thank you to both of these fine professionals. Additionally, our Head Waiter Mike was equally exceptional. This is the first time on any cruise the head waiter took an active interest daily in what was happening on the floor in the dining area that I have observed. All of these professionals made our experience in their dining facility a positive one. Finally, the food was also very good. Prepared perfectly every time. All three earned the extra Tips we gave them and we were happy to reward them for exceptional service. Entertainment. Grease was well done. The Ice professionals did a production show and then did their own show which they made up themselves. The talent on the ice rink was incredible. Simply amazing stuff to watch. They were the best shows we have seen on any RCL cruise ship with an ice rink. The diving show had both good and bad things associated with it. The good parts were the incredible diving and acrobatic skills which these professionals showed. At times, the show was sensational. But, there was a very strange twirling component to the show. it is a bit much to have the twirling going on for some 5 plus minutes before the rest of the show starts. The food on the promenade was excellent and available at all times. The service was excellent as well! The embarkation process of leaving the ship was equally amazing. We just walked off the ship with our luggage. With the exception of cruisers not having their cruise passes with them to get off the ship plugging up a line for a few minutes, it was a great process (more on this later). The weather stopped the Welcome back party from happening on day 3. Instead of putting on a lame show, they actually rescheduled it. THE BAD (Think of it as areas of opportunity to improve things on this ship) The endless barrage of selling drink, food, and vitality packages while you are trying to relax is more than a turn off. At every turn there is someone with a laminated card with a special amazing price to try and extract it from you. We went to Chops for dinner and WAITED FOR 30 plus minutes to get served. The waiter was clearly overburdened and we had to beg him to come and take an order from him. I guess all that overselling has a price when you understaff. The food while quite excellent put a dent into activities which we had booked in advance. We were lucky to see a few shows later in the week, but if you are going to sell a premium service, it should be flawless – like our dining room experience. The amount of wine poured in a glass is pretty pathetic for a single pour. For the prices charged, at least a 6 oz pour should happen. I have never seen such skimpy pouring on all of the cruises I have been on. Those MBA’s at RCL mush be really trying to find ways to squeeze everything out of their guests. I would suggest the cheapness is a bit over the top. The Diamond Lounge (4TH floor). The Diamond lounge was overflowing. There were over 800 diamond and diamond plus members on board – half of the ship was crown and anchor members. The room was packed so they opened up the jazz club next to it which could maybe hold a total of 100 guests. (See a problem here?) RCL made rules for their royal members and is failing miserably in taking care of its “loyal members”. There was a large singles group on board. They occupied Dazzles Lounge which is across from the Diamond Lounge. Of course, the singles group were potentially paying more for the cruise so the staff’s ability to serve was significantly compromised. The little laminated cards depicting Diamond lounge and drink hours said 4:30 to 8:00. The service on this ship was the worst we EVER had thus far on a ship. We experienced once on allure last year, but this was worse. Gavin our host tried his best, but if you don’t have available staff under your control because they are elsewhere serving people is a bit difficult. Once again, the CHEAPNESS IS A BIT OVER THE TOP on how diamond guests and above are treated on board. – With the exception of Pinnacle members, treating your top loyal guests as steerage could become an earnings nightmare for shareholders if your guests decide to go elsewhere. The design of the Windjammer (number of sinks before you enter to wash your hands) is a design flaw. It was disappointing to find out you had to pay if you wanted to have an escape room experience. More MBA cheapness on behalf of RCL. Room service. We never ever had a problem with it until we sailed on the Harmony. The story goes like this. We put our request out as we normally do indicating what we wanted and the time window we wanted it (830 to 9:00am). After waiting until 9:15am we called and couldn’t get through and we wound up leaving the room at 9:20am for breakfast. We then heard from the head of Room Service, he apologized and said they were busy and had some problems. He then put in an order for us the next day for the same time (830to900). Later that day we made other breakfast plans and I called to cancel the room order for the next day. The next day comes and we receive a call at 7:20 saying breakfast is on its way. Then the next morning we got a knock on the door at 8:20am with a breakfast order from 2 days ago. You just can’t make this stuff up! RCL has done a great job at describing their rides and certain situations on how to ride them so they will be safe. But like other cruise ships people’s behaviors on how they use the elevators or how they use other public areas should also be addressed. Make a video on how people need to behave when exiting or entering an elevator should be a top priority or a restroom for that matter. While most people are nice, a small percentage have no clue on how poor their behavior towards others is and could effectively be mitigated if educational videos on the subject are shown. Finally, the Cruise Compass needs another look. Yes, it is a big ship and yes there is a lot going on. But it should be done by time of day. Keep it simple, too many attempts to organize activities by type and time. The gym needs to have fans. It is a great facility, but the air movement is lacking. Smoking on the ship needs to be confined to deck 15 or 16. You smell smoke in the gym and other places - if you want your patrons to live, keep 2nd hand smoke out of their lungs. Perfect Day is quite something, but paying for some things that should be included in the base price of the trip should be the norm and not exception. THE UGLY: If people are admitted into the Coastal Kitchen and are told they have access to it by administrative staff in error, there should be a protocol or policy in place so that the patron(s) in question is/are not treated like feces. In this instance, the guests (in a junior suite) were told 3 times (by an administrative officer) they could have access to the Coastal Kitchen for Breakfast, Lunch and Dinner. While in the Coastal Kitchen things got ugly. Instead of the staff saying there appears to be a mistake, please stay for your meal, however you can only have access to this area for dinner as our policy was not stated to you correctly. To throw someone out of an area – particularly in an exclusive dining area is beyond tacky. It is more than low. It does not matter what level the Crown and Anchor member is – as every captain has said that our loyal patrons are what matters most, we don’t get paid if you are not happy. The congestion at the diamond lounge should NEVER happen. A promise is something which should never be reneged on. Corporate profit at RCL just allowed for an increase in dividend for Share Holders. It doesn’t happen if folks loyal to royal decide to go elsewhere. If Oasis and Allure could figure it out, why can’t Harmony? RCL has plenty of opportunity to fix things. But even with all the not so good, we are still looking forward to the next time. Hopefully things will be fixed then. Read Less
Sail Date October 2019
Generally: The entire family (us, our kids, and our grandkids) agreed a couple years ago to book this cruise. So with the 12 of us we boarded (quite quickly and without delay) the Harmony of the Seas finally this past week. It is still ... Read More
Generally: The entire family (us, our kids, and our grandkids) agreed a couple years ago to book this cruise. So with the 12 of us we boarded (quite quickly and without delay) the Harmony of the Seas finally this past week. It is still a new ship, and it is ENORMOUS. I prefer a smaller ship for cruising but this was the best thing for our large group of varying ages. The trip was overall fantastic. There are lots of activities for adults *and* for the kids. I was very skeptical of the child care on a cruise ship, but the grandkids LOVED it. There is a lot of food to suit most tastes. The windjammer buffet is super clean and well stocked. The Main Dining Room Staff adjusted quickly to our request for a large table that our travel agent hadn't passed through AND accommodated the couple of dietary issues my family has with ease. My cabin was clean, everything worked in there, and it was surprisingly large (interior balcony). Cabin steward was fantastic. Nice bonus was the USB charging outlets. By the way, getting OFF the ship was surprisingly fast and efficient as well at the end of the cruise. The REALLY Good: Now, for what really stood out to my daughter and I. The PADI dive shop staff on this ship is FANTASTIC. We had always wanted to learn to scuba dive (Open Water course). We decided to do it on this trip. Having done the 'book work' before boarding, we received *excellent* instruction on board. Francois is the dive instructor on this boat. He works alongside Kelly who is ALSO fantastic and helped us on occasion, but this was Francois' week to teach/dive so he was our lead instructor. Francois is the real deal, having been a commercial diver as well. He takes diving seriously (in a fun way), and makes sure everyone both feels safe and (more importantly) is safe - but he ALSO makes sure you're having fun and that you have enough freedom to LEARN. He will push you but also will slow down to work with you where needed. I highly recommend any and all excursions/activities with Francois and/or Kelly in the PADI dive shop. It's up on 15. Go there. You won't be sorry. Special mention also to 150 Central Park restaurant which is just fantastic chef-inspired food and drink. Well worth the upcharge for the service staff alone, but the food is also mindblowingly good. Entertainment not to miss: Grease. Comedy. Columbus was also pretty funny/good. Things to skip: The ice show is a mess, though the little kids loved it. Also, the elevators are overcrowded and slow. All in all, highly recommended. Did I mention I really think highly of the PADI DIVE SHOP yet? :-) Read Less
Sail Date October 2019
Embarkation and Disembarkation were very smooth and quick, no issues there. My wife and I have now done 4 RC cruises. There were 9 of us on the cruise and overall the ship was fine. We loved the RC app to find and book activities on the ... Read More
Embarkation and Disembarkation were very smooth and quick, no issues there. My wife and I have now done 4 RC cruises. There were 9 of us on the cruise and overall the ship was fine. We loved the RC app to find and book activities on the ship. You can also add activities to a calendar to keep track. The only issue with the app is the chat feature which i found not useful at all. Half of us were not connected, there were no pop ups on your phone when someone was trying to chat, etc. I would say that the ship was beautiful and had allot to offer as far as activities and excursions. There were a TON of kids on this boat I am guessing it was fall break so that was a little challenging at times. The elevators were packed out and the best option was to walk the stairs. The food was all great I thought. We did Coco Cay, St. Thomas and St. Marteen. Coco Cay was beautiful and the food was amazing. Our kids did the water park pass and loved it. We did a catamaran trip to St. Johns from St. Thomas. The snorkeling over there on the reef was great. At St. Marteen we just took a water taxi from the port to the beach across the way. We rented 2 chairs with 5 drinks for $25-not a bad deal. I still think the drinks are WAY overpriced. We did not do the drink package and I believe we came out ahead by not doing this. They should offer some different kind of drink packages rather than all you can drink. Maybe like a 4-5 drink a day package or something. The DR service was great along with the food. We did not go to the DR every night as we went to the hibachi, pizza and snack places the other nights. The hibachi is well worth the $45 pp charge! They give you more than enough food and the entertainment is well worth the price. There were a couple bars-one on the central park deck and the other on the pool deck where the service was very poor. Overall the service was good, but not as good as on previous RC cruises. Our room attendant was not very interactive with us and did not do the towel animals every night. Allot of the employees seemed overworked and cranky. We just didnt think it matched up to previous cruises. I would probably do another smaller ship next time. The Grease show was good, but NOT child appropriate. The Fine Line show was top of the list and MUST SEE. We skipped the Columbus show and some went to the ice show as said it was good. It was good to see the second largest ship in the world but probably not again. Read Less
Sail Date October 2019
This was my 2nd time on Harmony (1st time was Nov 16'), and it was as good as I remembered the 1st time when it was a fairly new ship! Embarkation - smooth and quick, literally from curb to ship in less than 10 minutes. Keep in ... Read More
This was my 2nd time on Harmony (1st time was Nov 16'), and it was as good as I remembered the 1st time when it was a fairly new ship! Embarkation - smooth and quick, literally from curb to ship in less than 10 minutes. Keep in mind we were prepared with "Set Sail Pass" after completing online chick in, and passports! Ship - as amazing as it was 3 yrs earlier! Great décor, very neat, and flow was as good as I recalled. I have been on 3 of 4 Oasis class, and outside of first day (which is normal on all ships), it never seems like a ship with a few thousand onboard! Cabin - beautiful, and very spacious, with plenty of space to get situated for 7 days. My lady and I put away 4 full large suitcases worth of clothes, shoes, and toiletries, then easily hid the empty cases under bed.....comfortable as always! Balcony is a descent size, not too big and not to small. Food - Very good, not excellent!! Overall meals were good. Options were good, in either MDR or buffet/walk thru eating options. The only 2 complaints I have are; 1 the fact on this ship they seem to have less amount of omelet stations (only in MDR and Mini Bites on 15th floor) 2 MDR does not have many options as far as a "starch" (non-meat/vegetables). It seemed all my dinners had mash potatoes, to be fair I don't eat sea food. Entertainment - Very good!!! Grease, "1887" ice skate show, & "Fine Line" aqua show are all a must. All the other entertainment really depends, "Columbus" is really good, but headliner event varies! Activies - Excellent. Between the slides, zip-line, Flow-Rider, Ice skating, Mini-Golf, rock climbing walls, etc....there is almost too much!! Then you add cruise staff activities at the pool, promenade, theaters, etc.....Plenty of fun!!! Service - Excellent as always!! MDR staff were exceptional. Tidar & Ljubo were amazing, my lady and I wish we knew which ship they were gonna be on next so we could request them!!! Ports/ Excursions - Labadee is a favorite!! Old San Juan was nice but hours @ port were bad (2pm-9pm). Very nice to be steps away literally, from OSJ area. St. Maarten beautiful as always. We had great weather, so that helps! Overall I'd definitely go again, even if same itinerary, although prefer more ports, than 3 on a 7 day. If you have this many "sea" days this is a good ship for it. Read Less
Sail Date October 2019
Great ship that never really felt crowded and has plenty to do. We brought our two teenage boys. Staff was very friendly and the food was slightly above average. Not as good as an Celebrity Cruise but equal to Norwegian. Cabin - we ... Read More
Great ship that never really felt crowded and has plenty to do. We brought our two teenage boys. Staff was very friendly and the food was slightly above average. Not as good as an Celebrity Cruise but equal to Norwegian. Cabin - we had a 14th floor balcony. I felt the balcony was nice but not worth much since we rarely used it. Clean and well laid out. Entertainment - the entertainment was a large step up from prior cruises and we greatly enjoyed all shows. We felt it was a little better than Disney (of course we had no little kids) and way better than Norwegian. The Key - this is a waste of money. Two meals are nothing special. Special hours at activities are very limited and at odd times making them inconvenient. Never used the early off boarding since we were on excursions. VIP seating was very limited and we ended sitting in regular seats anyhow. I suggest just buying the internet separately and saving the money for some drinks. Read Less
Sail Date September 2019
This cruise ship and itinerary were chosen because the dates coincided with a school break for my 12 and 8 year olds. We had 2 connecting ocean view balcony rooms. The cabins had plenty of storage space and enough room for us. Any more ... Read More
This cruise ship and itinerary were chosen because the dates coincided with a school break for my 12 and 8 year olds. We had 2 connecting ocean view balcony rooms. The cabins had plenty of storage space and enough room for us. Any more than 2 in a cabin would definately be too crowded. Embarkation was really quick, and we were on the ship in about 20 minutes from arriving in the first line. We were on the ship by about 11:45. Be advised you will have to wait until about 1 pm to get into your room. We all enjoyed the water slides and Ultimate Abyss slide. My kids loved the rock wall and flow rider, as well as the ice skating. The cruise was fully booked but never really felt like it. Our itinerary was changed due to the hurricanes in the Eastern Caribbean, and we headed to the Western Caribbean instead. Beautiful weather every one of the 7 days. Fine Line show was great. Heard the other shows were really good too but I didn't attend those. Cons: Food quality wasn't the best, and menu didn't change that much. Breakfast was pretty bad all over, except for Park Cafe and Main Dining Room No way to get around the casino except to go up or down a floor to get to the other side- could have maybe had one less row of slot machines to make some sort of path around. Kids had the time of their lives... Read Less
Sail Date September 2019
Thanks to Hurricane Dorian, what was suppose to be a seven night trip to St Maarten, St Thomas, and Coco Cay turned into a three night journey to Nassau. We were very grateful to be able to board the Harmony at all, since the date of ... Read More
Thanks to Hurricane Dorian, what was suppose to be a seven night trip to St Maarten, St Thomas, and Coco Cay turned into a three night journey to Nassau. We were very grateful to be able to board the Harmony at all, since the date of embarkation had to be moved forward twice due to the storm and the closure of the port. The loss of life and destruction endured by the islands that were hit by Dorian weighed heavily on our minds throughout the trip. Day One Orlando The port reopened on Wednesday, the day we flew into Orlando (after rescheduling our flight twice). We stayed at the nearby Courtyard and took the shuttle back to the airport on Thursday. We were transferred to the port by Go Port, which had a wonderful staff updating their website with information regarding the port closure, reopening, and information on their shuttles. Unfortunately, I had booked the airport to port in advance, and gave updates to customer service regarding our new projected dates of embarkation. When we arrived to board the bus to the port, our reservation wasn’t showing up. The customer service reps at the airport counter told us to call customer service for help. Ok. We did, and that rep said that she had thought we had been taken to the port already the previous day. Really? The port was not even open in the morning, and no ships were coming in because the port staff needed time on Wednesday to inspect the port thoroughly before reopening. Finally we had the customer service person on the phone fix our reservation so that the customer service people at the counter who were waiting for her to do something for us, at last gave us tickets for the bus. My advice: just buy your ticket at the counter when you arrive- much simpler. We were checked in at the port by a gentleman using a handheld device who was helping out people before they made their way to the Royal customer service reps behind the counters. DH and I then went to the last check point before we were to move on to take the requisite boarding photo. I was stopped and taken aside when the lady checking her handheld device noticed that my name had been written as gibberish. She took me over to the area where they were helping passengers with problems. After ten to fifteen minutes of waiting, she handed me a card for my cabin door and told me to throw away the card that I would find on the cabin door since my name on the card she said would have that gibberish written on it. When we got to the cabin, the cards there had our names printed correctly. The guy with the handheld device had obviously written nonsense instead of my name- he should have been questioned instead of having the extra card printed. Oh, well. Other than that, embarkation was smooth. Day Two Nassau Nassau was spared from the hurricane. We walked around the shops and stopped at Señor Frog's. DH and I had visited Nassau on our honeymoon when instead of high end shops, I remember lots of tables and people hocking their wares in a flea market atmosphere. Much has changed since then- there was even a Diamonds International shop. Day Three At Sea This was our only sea day. A last chance to see the rest of the shows and try different venues for meals and snacks before time ran out. Sea days are usually the most relaxing, but with only three nights to enjoy the ship, there was no time to stop to rest. Our take on Harmony Harmony is a big, beautiful, overwhelming ship. We had a balcony cabin which had a double wide balcony due to not having a cabin immediately next door. Loved it! Very few of the cabins have this feature. We had dinner at Johnny Rockets the first night and tried breakfast there the next morning (underwhelming). The “sourdough” bread is probably Wonder bread. I don’t recommend the grilled cheese. On our sea day ,we failed to make a lunch reservation in advance, so we were turned away at Jaime’s and settled for Sabor which was very good. We went to the dining room one night on the only formal night. At the table next to us sat a guy in shorts, tank top, and flip flops. Oh, well. The Windjammer continues to improve in quality at the expense of the dining room. Loved the cakes and other wonderful delights served in Windjammer. All of the people in the Windjammer especially were friendly and bent over backwards to make sure that you enjoyed your meal. Sorrento’s Pizza was very good. Final Thoughts DH and I regret that we never got a chance to dine under the stars in the Solarium Bistro. All of our reservations were wiped clean at the start of our cruise due to the change in itinerary, sail date, and the addition of guests from a canceled cruise who joined us. We didn’t try to make a new reservation with such a limited amount of time onboard, but hope to dine there on another ship in the future. I bought a day pass to the thermal spa and enjoyed it. Only a few stations: steam, showers, sauna, and tiled chairs, with no ocean view. It was relaxing, nevertheless. All of this left us exhausted, made worse by the nightly noise we heard outside our cabin in Central Park. As opposed to the Broad Walk cabins, those in Central Park are suppose to be quieter, however, passengers walking through the park, or sitting around, literally yelled at each other instead of speaking in a normal tone, as late as one in the morning. Having security walk through the ship each night to make sure passengers are not disturbing the peace would no doubt be appreciated by those passengers who wanted a good night’s sleep. Due to the hurricane, many people canceled. The ship carried only 3077 passengers despite having some from a canceled cruise join us. The sign at Guest Services at the time of embarkation stated that the cruise was sold out and that no cabins were available. Obviously they were overwhelmed with various problems and didn’t have the time to try to upgrade people. There was always a line at Guest Services, not surprising since this was not a typical cruise. Our Cruise Critic get-together was under the required 25, and did not last long. Only a few people talked- mostly with complaints as to why we couldn’t go to Coco Cay, for example- (we could not go there because it was still closed pending an inspection in order to assess any damage). Many thanks to Royal for going through with the event despite the low turn-out. We managed to see six shows while we were onboard- both aqua shows, both ice shows, and both stage productions: Grease and Columbus. As I had noted on previous cruises, passengers were less than polite when it came to showing their appreciation to the performers in the theater. Many just got up and left at the end, without taking a moment to applaud. Come on people; yes, you are on vacation, but does that give you the right to be rude? Everyone works really hard to make this cruise a great experience for you, show some love. Another observation I made was that many of my fellow passengers were down right slobs. DH and I decided to enjoy one game of mini golf- only to find the bin containing the balls empty. Did someone steal all the golf balls? No, I found them strewn about the entire course, along with discarded golf clubs, and even drink glasses. Again, you are on vacation, but do you have to be so crass? Three nights is too short a time period to enjoy a ship this large. I never got a chance to just relax- a first for me on a cruise and hopefully something that won’t happen again. I also lost my connection to the sea on this ship. There were few places to stand and just enjoy being in the middle of the ocean. Too much emphasis is placed on entertainment and the “wow” factor. If you want lots of choices in everything, this is the ship for you; if however, you want to enjoy a nightly walk under the stars listening to the ocean as you sail along, you might not enjoy traveling on a ship this large. I’m glad I finally got to experience Harmony of the Seas. Next time around, I will be traveling on a slightly smaller ship, for a longer period of time. Hopefully I will be able to reconnect with the sea and finally have time to relax. Read Less
Sail Date September 2019
We came all the way from New Zealand to come on harmony of the seas. We were not disappointed. Ship is just amazing. We personally did not find it crowded. Staff were fantastic except 1 man at guest services. Besides that really could ... Read More
We came all the way from New Zealand to come on harmony of the seas. We were not disappointed. Ship is just amazing. We personally did not find it crowded. Staff were fantastic except 1 man at guest services. Besides that really could not fault anything. We had inside cabin as doing Alaskan cruise 2 weeks later. Saved balcony for that one. Inside we were actually impressed. Size was not to bad as had smaller. We enjoyed a cafe on deck 8 it was called park cafe located in central park. We are there for breakfast and some lunches. We went to chops and grill. That was our favorite. Wonderland was good and different. Worth a try. Central 150 good to. We were not totally impressed with Izimu hibachi as had better .also we would not rave about Jamie Oliver's. Shore Excursion were good. We just think it was a great experience. Shows and the entertainment were world class. Best we seen on a cruise ship and I've done 21 cruises. Best cruise Director ever I have seen on a cruise. Dennis I'm pretty sure his name was.we would go again if lived closer.we just loved it. Read Less
Sail Date August 2019
I went on this cruise because my brother was getting married on this ship. It was mostly enjoyable. Embarkation was very easy. Did the online pre check it. Did not have to wait in line much. Keys were in the room waiting. All rooms are ... Read More
I went on this cruise because my brother was getting married on this ship. It was mostly enjoyable. Embarkation was very easy. Did the online pre check it. Did not have to wait in line much. Keys were in the room waiting. All rooms are ready at 1pm. We boarded the ship earlier, we just walked around the vessel and had quick lunch and Johnny rocket (12$ fee) The muster drill was very painful and useless. I understand no one enjoy those, but I appreciate to know what to do in emergency. My drill station was in the aqua theatre in the middle of summer outside under the sun. No one was listening the demonstration. And they had a problem with the sound, so we cannot hear anything. I don't even know where was my life jacket if something bad were to happen. I hope the ship will change that cause it is very dangerous. I have a balcony room with my husband near the middle back of the ship. The room was clean and very spacious. Very convenient for most of the places. We were on the 8th floor cannot near noises from outside public area except when passenger walked by, which is normal. BUT the room we had was a connecting room ... and the kids next door would have a crying episode everyday! And you can hear everything by the connecting door. It was awful! They should consider giving these room to people who want to have connecting rooms only!!! The ship is very big, but I find that we didn't have much public area where friends can hangout quietly. The only place that is open at all time is the cafe promenade, very small area. The windjammer (buffet) close at 8:45. It is waaaayyyyy too early. They didn't even leave a small section open for snack or getting drink. Side note the whole buffet is badly organize: One time we had to Line up to get in the windjammer.... I don't ever remember needing to line up for any buffet on cruises. Not line up to get food, line up to get in!!! Service of the crew member were mediocre. Many crew I pass by don't look happy. They are there because they have to kind of attitude in most of the crew in this ship. Even met a very grummy waiter, his name is Vincent serving in grande main dining room. No smile, didn't ask if we need anything more, always disappear, cannot find him except when he takes the order and bring the food. Very abrupt and impatient. We didn't even get to order drink. Lucky we didn't have to stay at his table. We move to Erik and Jonabell table, they were very pleasant and smiley. Patient with our order and request. They are sailing 2nd week with the ship so they are not fully familiar with everything but I appreciate them trying. Most of other crew member are not very happy "looking", one time even heard two member having a small argument in front of guest, quite unprofessional. Our room steward was very hard working kept my room very clean the whole week. Have some folding towel that makes me happy! The shows are very impressive and good. Like the aqua show and skating show. But the singing performance I didn't really like. They were very loud. Some singer sing almost every night at the promenade super loud and sometimes off key... or just sound like yelling or screaming. Maybe I just don't like loud. The guys who plays piano at the schooner bar was much more enjoyable. I had fun with the water slides and the ultimate abyss. Didn't get to the zip line and surf. Food quality is good. But they have no dessert that I enjoy. Every night is the same menu for dessert, with 2-3 new item per day. Disembarkation was very easy and fast. No line again just walk off the boat. I would for sure not choose this ship ever again, is a big ship that can hold lots of passenger with a few extra spot for activities, but badly organize and trying cut cost with things like buffet hours is awful. Read Less
Sail Date August 2019
Although I rated this cruise a 4, I would really give it a 4.5 as it was a great week aboard the Harmony of the Seas, but not perfect. This was also my first time booking a suite and I will never book anything other than a suite for any ... Read More
Although I rated this cruise a 4, I would really give it a 4.5 as it was a great week aboard the Harmony of the Seas, but not perfect. This was also my first time booking a suite and I will never book anything other than a suite for any future cruises. If you have the money for a suite, it is 100% worth it. EMBARKATION- Being a suite guest, you have your own entrance and get escorted to your own personal attendant. My family and I were checked in via a tablet, had our pictures taken, and were on the boat in under 10 minutes. Fantastic. I was also carrying a bit of an injury and was limping about, but was very delighted that I was offered assistance by at least 6 people making my way to the ship. MUSTER DRILL- A note on everyone's favorite muster drill. I have been on 6 cruises all on different ships and the muster drill on the Harmony of the Seas was by far the worst of all. Most of the muster stations are located on the promenade level and not even in actual locations (i.e. the Casino or MDR). They are just located in "areas" of the promenade (mine was near the bionic bar), and they cram so many people in these "areas" and they want you to watch an instructional video on 40" TVs. The video also was made to "entertain" as you are following a spy across the ship and on the mission, the spy comes across "tips" to follow in the event of an emergency. I would assume it was not very easy to follow for most and due to the noise level of all the guests around you crammed into these stations, it is not easy to hear. Knock on wood that there is never an emergency on the Harmony, because I have the feeling it would be a disorganized mess. DEBARKATION- Another suite guest perk is that you meet in the fabulous coastal kitchen at 3 pre-determined meeting times. There was breakfast or hors d'oeuvre being served by 7am and then groups are personally escorted by the concierge all the way down in a priority elevator which makes no stops to the luggage pick-up location. Probably took us 10 minutes to get off the ship. SHIP - I have also sailed on the Oasis of the Seas and if you have been on that ship, you have been on the Harmony. Sure the Harmony has a few more amenities and entertainment, but it honestly didn't feel like I was on a completely different ship. Elevators can be a problem on Embarkation and Debarkation (if not a suite guest) and immediately after shows or events as all guests filter out of them. I didn't ever feel like the ship was crowded at all, even in the pool areas on sea days (the pools are another story). I also mentioned to my wife that I didn't think the boat was anywhere near capacity either, so that could have been why. There need to be more pools or the pools need to be bigger. On sea days the pools are packed, so basically you are just standing in the water. My son likes to move around in the pool, so he didn't enjoy them as much and spent most of his time in the kids water area. I stayed away from the pools because I don't need to be in a pool with 50 people all with drinks in their hand which they are probably spilling. I'll pass. Another perk of being a suite member is that you can get towels without scanning your seapass card. Other guests must scan their seapass to get a towel and if not returned, you get charged $25. Suite gets get as many towels as needed and don't need to worry about returns (although we always returned ours). ENTERTAINMENT - Only caught two shows as we chose to relax on sea days. Did see the ice skating show 1887 which I liked, but wasn't very interesting according to the wife and son. The Line water show was great and we even ran into some of the performers on the non-performance days. KIDS CLUB - Hours are 9-12, 2-5, 7-10, and after hours which you pay $7 an hour for. My son who is 6 enjoyed the activities and was even asking us to take him on sea days! Must be good! FOOD - Suite guests get access to the coastal kitchen and to my family the Coastal Kitchen was the star of the cruise. They serve Breakfast, lunch, dinner, and hors d'oeuvre and there is a happy hour between 4:30 and 8 where select alcohol is free. Let me repeat this for all my alcohol consumers, there is FREE alcohol on a cruise ship. To me, that alone was worth having access to the Coastal Kitchen and my family had dinner there every night. It is also a more relaxing environment as there are 100x less people dining there as in the MDR. Breakfast and Lunch are your standard fare and the selection is the same everyday. But the dinner menu changes nightly and the food was very good. There was lamb, filet mignon, lobster, duck, salmon, you name it. There really was no need for us to eat in the MDR. The Coastal Kitchen was also were we met the service star of the cruise Rico. Wow, Rico was one of the best servers I have had the pleasure to meet anywhere. Knew everyone's name and beverage of choice on Day 2. Never let your glass hit empty before the next drink was on your table, gave excellent recommendations to eat. Rico is a treasure on this ship. Sorrento's - Decent "fast food" pizza. Johnny Rockets - Breakfast is free and the food is good. Serve omelettes, breakfast sandwiches, and pancakes. Windjammer - Horrible. Cold, Bland, Tough, all adjectives you don't want associated with your food. STAY AWAY! Park Cafe - Decent selection of "healthier" options like panini's, salads, pre-made sandwiches and salads. Nice eating area in Central Park Boardwalk Dog House - Pretty good dogs, that tasted fresh. I went with the Coney Island Dog with onions and sauerkraut. EXCURSIONS- Perfect Day at CocoCay was great. We were the only ship in port and as I stated earlier, I don't even think our ship was at capacity, so the island did not feel crowded at all. My family rented a cabana in the Water Park, which was very nice and convenient with a personal waiter, locker, and plenty of water as it was HOT. I was able to get on all the water slides (note that two of them get long lines the slingshot and the daredevil's peak (the tallest slide). My advice is to hit these slides right when you get off the ship or right at the end of the day or else you will be waiting in a long line. There was a storm off the island that caused the park to shutdown for about an hour, so many guests left back to the ship as Royal was refunding half day passes. My family also went up in the Hot Air Balloon which was cool, but not worth the money for the 10-15 minutes you are up there. Note for those with kids that 48" is the magic number to get on most of the slides. My son is 44" so he was limited on the slides he could get on, but he LOVED the wave pool. It was HOT, but being in the water felt great. San Juan - We did the El Yunque Natural Rainforest walking tour from El Yunque Tours which is a bit a ways from the ship. There is a 45 minute narrated bus ride to the site, where the guide gives you background on the history of Puerto Rico, the impact of the hurricane, and the El Yunque site. When you get to El Yunque, you have four stops. A brief 15 minute stop at an observation tower, which gives you great views and picture taking opportunities, a 5 minute stop at a waterfall on the side of the road to take a group photo, a stop to gear up where you are provided with backpacks, bug spray, water, snacks, umbrellas, and towels. Very high marks for the tour company for providing all these items. They say they are the "one stop shop" operation. Last stop is a good walk to a natural river pool to swim swim for about 20 minutes before heading back to the ship. High marks for Angel, Jorge, Michelle, and the owner Mike who are very knowledgeable and informed about the island. Returned to do a bit of shopping around the port. Shopping is better in Saint Maarten. St. Maarten- I did the Snuba Adventure through Snuba SXM. Great team of 3 (Sheldon, Mitch, Jonas (captain), are very laid back, but very knowledgeable. They stated that the hurricane had damaged 90% of the coral on the island and you could tell. I have done Snuba on 3 other occasions in different locations and I saw the least amount of fish in Saint Maarten. The water is nice and clear though and they have the staged helicopter and shipwreck underwater you can see. Still fun. My wife and son did the Pinel Island excursion and said they had a great time on the white sand beach. Iguanas everywhere that you can feed, my son loved that!. Did some shopping at the shops in the port area and found great deals on souvenirs, alcohol, and jewelry. Better deals than seen in San Juan for sure. Overall, the family had a great time and my son was asking if we could stay on the ship for a few more days. I have always been a fan of Royal Caribbean and we are looking to do a Mediterranean cruise next year. Read Less
Sail Date August 2019
This ship is new and beautiful. There are a few things that I would recommend them adding and changing such as, the soda package comes with a refillable plastic cup which is nice and eco friendly but the problem I am having is there is ... Read More
This ship is new and beautiful. There are a few things that I would recommend them adding and changing such as, the soda package comes with a refillable plastic cup which is nice and eco friendly but the problem I am having is there is only about two soda machines accessible and most of the time one is closed your forced to go to the one at the pizza restaurant. Also, I would recommend longer hours for things such as food places etc. if you don't make it to dinner your stuck eating the same thing late night m, your two options are pizza or this small sandwich spot across from the pizza place thats all... on a cruise you expect there to be things like food places open for a much later time with much more options. Also, ice cream spots are very limited as well at close at 7pm so if you want some later on in the evening its not open. Now on to other things the ship itself is very nice and new we loved the ship. I do recommend more pools as it gets very packed on sea days. Staff all around has been amazing. Our house keeping lady Nancy is truly the kindest person ever!!! She always checks in with us and greets us at all times & helps us with anything we need she is amazing!!! Thank you Nancy! Your hard work is truly appreciated. For entertainment we saw the Greece show which was awesome! We also saw the Aqua show that was one awesome show as well very talented actors. Over all it was an amazing cruise with a few changes it would be the best cruise. I do recommend it. Read Less
Sail Date August 2019
We booked this cruise (for my mother and me) about three weeks prior to embarkation, leaving few cabin options. We ended up in an ocean view balcony cabin, which would not have been my first choice (I usually book a Junior Suite), but it ... Read More
We booked this cruise (for my mother and me) about three weeks prior to embarkation, leaving few cabin options. We ended up in an ocean view balcony cabin, which would not have been my first choice (I usually book a Junior Suite), but it was fine -- more on that later. Embarkation was surprisingly smooth. I use a wheelchair, which always complicates matters. But we went through security quickly, then, having checked in online, the rest of the process was quick. I made my way to the area where the scooters were, and was given the option of leaving my wheelchair at the port and just taking the scooter onto the ship. This made a lot of sense (space being at a premium on board), and my mother and I boarded within a few minutes. No one took our photograph at embarkation, setting up a pattern on voyage. We boarded hand luggage in tow, and headed for the Windjammer, where we proceeded to have lunch. As per usual on embarkation day, the Windjammer was packed. As per usual for the Windjammer, lunch was uninspired. Service was good. After lunch, we made our way to our cabin (7592), and proceeded to unpack. Now, let me explain something. I packed a (European) carry-on sized Samsonite and a personal item. My mother went old-school cruise, packing what she calls a "medium" suitcase (bigger than my large suitcase) and her carry-on suitcase (larger than my carry-on). Somehow, she still complains about my packing style, because I, "Carry too much." Anyhow . . . I placed my packing cubes into a drawer in the cabin, and my formal night dresses (knit) I placed into one of the closets. I was unpacked, basically. My mother's unpacking was much more complicated, and her suitcase took up quite a bit of room in the cabin, especially given how much room the scooter took up. There was no room under the bed. Sigh. The balcony had bits of food that had not been cleaned up from a prior occupant still lying about. As to dining: We went to Chops, Izumi, and 150 Central Park (we had the 3 night specialty dining package). Chops was very good, as usual. The food was very good, as was the service. It is a solid choice (if you are a steak lover). At Izumi, we went to the sushi side. The food is excellent (obviously, you have to like sushi). However, service is on the slow side. The emphasis here seems to be on the hibachi side, and the sushi restaurant gets shortchanged. This is a real shame. They simply don't have the staff for the number of guests coming in. We had to wait to make a reservation. We had to wait (a remarkably long time) to be seated. The wait time for our food was unacceptably long (we ended up missing a reservation for a show that night). In contrast, 150 Central Park was a delight. Excellent food. Excellent service. The highlight of our cruise. I am still salivating over the pumpkin bisque. The MDR (American Icon for us) was kind of a mess this time (this was our second time on HOTS, FWIW). Very long lines in spite of reservations for dining, every single night. Disorganized waitstaff that often seemed to take exceedingly long to fulfill simple orders for things like soda and sparkling water. We missed reservations to another show due to slow service in the MDR. The Windjammer was terrible. I just will never understand. So much food there, and so much of it cold when it is supposed to be hot, completely unappetizing, and just . . . blech! One day, in despair, I asked for a cheeseburger. One of the gentlemen behind the counter rather dismissively told me there were the burgers, then pointed to the squares of cheese product. Fine. I made myself a cheeseburger. Arrived at my table, and found. that the burger, which had been sitting under heating lamps, was somehow cold and greasy. I set it aside after one bite. End of meal. We were disappointed to find that little things had changed, too: If you were dining in a specialty restaurant, there were no photographers to take your picture. The Shrek and Madagascar characters who had roamed the ship are no longer around. Bingo (one of my mother's favorite activities) was sometimes in the afternoon (yay!) sometimes late at night (making it unlikely that my mother, a senior citizen and avid bingo enthusiast, would partake). Our cabin attendant was terrific -- he went above and beyond, every day. Both my mother and I had our hair done at the spa by different people, and both of us had good experiences. Overall, we enjoyed ourselves and had fun. However, it sometimes felt like the ship was understaffed. Read Less
Sail Date July 2019
We chose this cruise specifically because it had childcare service for our two year old toddler. We are a family of four with 2 kids a nine year old and the toddler. The itinerary was ok as we have been to the Caribbean many times but ... Read More
We chose this cruise specifically because it had childcare service for our two year old toddler. We are a family of four with 2 kids a nine year old and the toddler. The itinerary was ok as we have been to the Caribbean many times but not to Labadee and we’re eager to explore San Juan. The ship is beautiful and embarkation was a breeze. The ship is tastefully decorated and a welcome relief from the garish decor of the Carnival ships. There is lots to do and we took advantage of all of it - the pools, slides, carousel and the zip line. We chose a boardwalk view cabin to save on cost. The room was small but had good storage. The bathroom was small but adequate. The balcony is teensy. There was a partial ocean view. We did not partake in much of the entertainment but what we did see was top notch. The bars were all very good but beware of high drink prices - think $13 Mojitos. Basic beers are $8 plus the high tips just makes the drinks even more expensive. We did not buy the drink packages and our final tab confirms we did not drink enough to justify it. We like to stay in shape and the fitness center was well equipped but sometimes very crowded. There is access to a very nice jogging track. I like to use the sauna to detox and relax but there is none - except in the spa for a fee. :-( The food was hit or miss. I had high expectations with RCL but was frankly disappointed. The Windjammer was fine good choices and mostly tasty but the food in the main dining room consisted of over cooked seafood or grisly steaks. My wife, a vegetarian was lacking in choice as there we nearly none. Desserts were blah. Service was spotty as well. The cabin steward was ok but we received towel animals only two nights where on Carnival it’s every night. My kids get a kick out of it. In the main dining room we chose my time dining due to the lack of information on the babysitting service prior to sailing.. I didn’t realize My Time meant waiting 30-45 minutes for a table! All this while paying for child care. :-( Ports: LABADEE We loved Labadee so many activities and very nice. Wish we were provided a list of activities or a map beforehand we could have planned it better. The zip line looked real fun. SAN JUAN We didn’t go due to protesters in San Juan. i understand the reasons for safety sake, but no alternative ports offered as well as no credits. Not good customer care if you ask me. ST MARTIN We took an independent excursion to the beach it was just ok. The island is very dry right now and recovering from the hurricane. PROS: Our kids loved the ship my toddler especially loved the carousel. The camps and baby services were excellent. The pools and amenities were really good, lots to do. Entertainment was top notch. Good and varied bars. CONS: Average food especially in the MDR. High drink prices, and the TIPS. Oh my you are now paying $58 per cabin for a family of 4 PER DAY! Plus drink tips! Yikes. I also felt that RCL should have offered something for the loss of one port. We got nothing. Wait times in the MDR were ridiculous. Would I sail RCL again? Probably not, at least for a while. They charge a premium over the other lines such as Carnival and NCL, presumably for better food and service. But the gap is closed and I don’t see the need to spend the extra $$. Read Less
Sail Date July 2019
My husband and I are frequent cruisers with RCCL, but this was our first time on Harmony. We have always driven down in the past since we live in South Carolina, but decided to fly this time (so much better!!). We caught a direct flight ... Read More
My husband and I are frequent cruisers with RCCL, but this was our first time on Harmony. We have always driven down in the past since we live in South Carolina, but decided to fly this time (so much better!!). We caught a direct flight out of Charlotts for a good price, and booked hotel and transportation with Go Port Canaveral. Flew into Orlando, caught hotel shuttle to hotel for the night, then the shuttle to the port the next morning. Easy peasy. Embarkation was a breeze! RCCL now has employees with tablets posted at the front of some lines to check people in who already have their Set Sail pass printed and ready to scan, so take time before your cruise to do the online check-in and print your passes!! We were on the ship within 10 minutes, and our ship cards were waiting at our room. So easy! Our room was ready at 1pm sharp, and was beautiful! We had our usual Central Park balcony, as on the Oasis OTS, but the layout was different and the room seemed much more spacious! Very clean, cool, comfortable, included a bottle of wine and some extras. My only complaint is that the pillows were extremely flat. I recently had a disc replacement in my neck so by the end of the cruise I was really hurting. My fault for not bring my own pillow. We went to eat in the WIndjammer, which was busy but manageable. Food was yummy. They were REALLY pushing the deluxe beverage package, offering buy one, get one 50%. We never get the beverage package, but after cruising on Norwegian Sky with drinks included we decided to try it on RCCL. Almost $900 later, we had our drink package and began enjoying it immediately. Drinks were mostly good but bars got crowded and slow, and kids using the bar areas did not help! Parents and RCCL: PLEASE keep kids out of the bars, at least prohibited from sitting at the bar and ordering sodas. There are other places to get sodas. Leave the bars to adults drinking bar beverages. Especially where the seating is limited, like the Rising Tide Bar. I get it, it goes up and down and kids dig it, but a bar is for adults and we should be able to find a seat not occupied by kids eating pizza with their faces in their phones. Sea days were fantastically relaxing! Roaming the ship, watching the Flow Rider surfers, shopping, CASINO!!! (I love this casino has a non-smoking side! As a heart patient who can't be around smoke, it's lovely to enjoy a casino!) We ate in the dining room once, with My Time dining. Luckily I reserved our time online in advance because the non-reservation was ridiculously long! Windjammer was really good for dinner and lunch, as was Solarium Bistro and room service. I cannot say enough about the ports we visited (besides Coco Cay which we didn't participate in due to the upcharges). 1. In Costa Maya we booked the Port Pass excursion thru the ship and that was great! Included tequila tour and tasting, chocolate theatrical tour and tasting, and aviary which was very cool. And 3 free drinks per person. All without leaving the cruise port! 2. In Roatan we booked a private tour with Daniel Johnson's Monkey and Sloth Sanctuary. One of his tour guides, Felicia, picked us up at the pier and drove us around the island before stopping at a chocolate factory, the animal sanctuary (phenomenal to hold a sloth and play with monkeys), the iguana and marine sanctuary (loved this! huge iguanas, lobsters, huge tarpon fish and amberjack fish), and a beautiful local restaurant with the best seafood and view right on the water! ) FYI: the ship offered an excursion to the monkey and sloth sanctuary for about $149 per person; we got a 5-hour private tour of the island, including the sanctuary and more, and paid $40 per person by booking directly with them. Plus, this ensures the islanders get all the financial benefit from our visit, not the cruise line. 3. In Cozumel we booked an excursion via Vacations To Go, called Taste of Mexico. This was so much fun and educational! We learned about the chocolate-making process, ground our own beans and made our own chocolate bars, enjoying authentic Mexican mole dip and chocolate with tequila drinks. We learned all about tequila: difference between sipping and mixing tequilas, the process of growing and harvesting blue agave plants, the proper way to drink sipping tequilas, and even got our own graduation certificates at the end! We also enjoyed the all-you-can-eat taco bar with home made tortillas. Entertainment, as always, was top notch! I, personally, found Grease to be a huge disappointment, but the aqua show, ice skating, Columbus musical, and everything else more than made up for it! Again, I was glad I reserved our seats and times online before the cruise because a lot of people without reservations did not get seats for some shows. All around, a great cruise that we will always remember and look forward to going again!! Read Less
Sail Date July 2019
Harmony of the Seas Ratings
Category Editor Member
Cabin 4.5 N/A
Dining 4.0 4.1
Entertainment 5.0 4.3
Public Rooms 4.0 4.4
Fitness & Recreation 4.0 N/A
Family 5.0 4.3
Enrichment Activities 2.5 N/A
Service 3.0 4.3
Value for Money 4.0 N/A

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