992 Royal Caribbean Harmony of the Seas Cruise Reviews

This was our first big ship. Loved it. We had the key program which was our only disappointment. We got the run around from crew when we asked where key disembark breakfast and gangway was. Communication to key guests is sadly lacking. ... Read More
This was our first big ship. Loved it. We had the key program which was our only disappointment. We got the run around from crew when we asked where key disembark breakfast and gangway was. Communication to key guests is sadly lacking. Its a shame as the program could be great. Coastal kitchen food and service was excellent. As junior suite guests we were allowed to have dinner there but our passcards didnt open the door and we had to try to attract the attention of someone to let us in. It was awkward and unwelcoming. Service on this ship by waiters and stewards was superb! . They work hard And are always friendly and cheerful. Our room steward Wayan was wonderful, he had our room made up quickly efficiently and was always ready to greet us when we returned from our days outings. Just terrific! The coastal kitchen food was awesome! Servers were great.! Such a fun trip. Read Less
Sail Date March 2020
Our friends recommended HOS. We had an amazing time with our two teen daughters and group of friends which consisted of 4 other families. The weather/wind is beyond the control of the captain. We didn’t get to port at Costa Maya ... Read More
Our friends recommended HOS. We had an amazing time with our two teen daughters and group of friends which consisted of 4 other families. The weather/wind is beyond the control of the captain. We didn’t get to port at Costa Maya because of the high winds that day and there were a few times of rough seas. Will never do a sailing for Roatan again. That port was over crowded and not very clean. Scale of 1-10 and 10 being the most cleanliness, Roatan gets a 5. Do NOT go beyond the taxis at Roatan to do some self exploring of the city. We stepped across the street from the taxis to do this and immediately turned around to go back to the port shops. Our teen daughters as well as their friend, were getting some very uncomfortable stares from the local men in Roatan. Perfect Day was fun and the food was a good variety. The pool Water was freezing! We rented a taxi in Cozumel and visited a free local beach for the day. The restaurant there was decent. We only had the chips and guac and beer. The mariachi band sang happy birthday to our 14 year old that day. The shop employees at the port were not pushy. They did want you to buy their products, but were not rude about it if you didn’t stop in the store. Read Less
Sail Date March 2020
$th time on this ship & it never disappoints. I read the article on this site about keeping healthy-as a Nurse x 50yrs,I'm always health conscious.We were in deck 10-10185(Cent.park balcony) Wiped down all surface areas upon ... Read More
$th time on this ship & it never disappoints. I read the article on this site about keeping healthy-as a Nurse x 50yrs,I'm always health conscious.We were in deck 10-10185(Cent.park balcony) Wiped down all surface areas upon getting into our cabin-wiped down remote & out in a zip lock bag.Told the cabin attendant,I would be following her with disinfectant wipes due to my med condition & she was ok with that & appreciated the explaination. We booked the Solarium Bistro for our evening meals-after you chose your appetizers,they take your order.We washed our hands frequently,supplemented with hand gel,no problems.In Phillipsburg we did the Eco-snorkle-ok,but a long walk to & from the site off the ship area-saw some fish,but not many. We walked around San Juan as we went to the Cathedral up the hill on our last trip in November on HAL.We did use my shipboard credit toward the Cocoa Club& it was more than work it-Surf & Turf for lunch with all kinds of salads etc. Snorkeling with a small blacktip shark under me,a lemon skark next to us & lots of Rays(no not the TB team!) It was sheltered due to the seawall & broke the wind which was pretty breezy when we first got there. Cabin Attendant-superior to all I had in the prev. 19 cruises(Sandra is a keeper).Excellent service in the Solarium.We saw 2 dive shows,skating,,Mos5iac(sp) group,Grease all which were excellent. Still heavy smoking in the Casino & the odds are NOT in your favor,but did play enough to get 200bucks off my next cruise.This was a Casino comp& I'd go again in a heartbeat-flu or no flu! Read Less
Sail Date February 2020
My husband and I cruised on the Harmony. Its our favorite way to disconnect from the world. We flew in night prior stayed in Cocoa. Check in :Arrived at the pier around 11 already boarding, from curb to ship maybe 10 minutes! Got in ... Read More
My husband and I cruised on the Harmony. Its our favorite way to disconnect from the world. We flew in night prior stayed in Cocoa. Check in :Arrived at the pier around 11 already boarding, from curb to ship maybe 10 minutes! Got in line to make dinner reservations then lunch at Park Cafe. Ship: the ship is perfect we love this class with all its nooks and crannies to explore. The only negative is no pool in solarium! Staff: We found the staff to be supper friendly and accommodating. Loved the captain. Diamond Staff fantastic. Entertainment: What we saw we enjoyed. Grease, Mo5aic (acapella), comedy show, water show, Southside showband, Andy C Piano Bar, Kieron Cox Guitar Food: Never went hungry a bit of a mess at first with my time dining but all worked out. 3 night package Wonderland: yummy experience, Jamies: Short Ribs... wanted more the Keylime cheesecake so good. Chops : always worth a visit. Solaruim Bistro is a treat if you can get a reservation. Breakfast and lunch in the main dining is work a visit also a bit quieter with all the same choices. ( you can choose buffet or table service.) Islands: The ship visited St Martin, SanJuan and Cocoa Cay. We only got off in Cocoa Cay, a perfect albeit chilly day. The pool is beautiful, lots of chairs and umbrellas if needed. Walk over to South Beach for some calm waters and perhaps a drink on the floating bar. (Water was to chilly to try this on this visit. ) Debarkation: We did express, got up had breakfast out of room by 8. We were off the ship in less then 30 minutes. Grabbed an Uber to Orlando. ( keep in mind you can not check bags till 4 hrs prior to departure. ) We are happy we choose this ship and would not hesitate to book again. Read Less
Sail Date February 2020
We chose this cruise to experience sailing on an Oasis class ship and to compare Royal Caribbean to other cruise lines we have sailed. This ship and crew far exceeded our expectations and provided us with a wonderful cruise. We found the ... Read More
We chose this cruise to experience sailing on an Oasis class ship and to compare Royal Caribbean to other cruise lines we have sailed. This ship and crew far exceeded our expectations and provided us with a wonderful cruise. We found the ships crew from the captain on down were all professional and genuinely happy to be on board, something we haven’t always found. The entertainment was outstanding and the Fine Line aqua show is not to be missed! If asked would we recommend sailing with Royal Caribbean on a Oasis class ship based on this last cruise, our response would be definitely yes! You can find anything from music to a quite cup of coffee in Central Park. The rest of the ship has such a wide choice of entertainment and food selections that you can not take it all in with the time you have and we had seven days! Coco Beach Club was a definite plus on our Perfect Day at Coco Cay. Yes it is an up charge but well worth it for the food and setting. We also booked the key and found it to be good value for the cost for the expedited boarding and reserved seating areas for the shows and the internet. Read Less
Sail Date February 2020
Feb. 15th we were on Coco Cay, and booked an "over the water cabana at the Coco Beach Club" yes, its pricey, let's just put that out there, but worth every penny!! The food and drinks that they bring you to the cabanna- ... Read More
Feb. 15th we were on Coco Cay, and booked an "over the water cabana at the Coco Beach Club" yes, its pricey, let's just put that out there, but worth every penny!! The food and drinks that they bring you to the cabanna- amazing!!!! Snorkel gear is in the cabana ready for you, as well as floating mats, towels, cold bottled water ... The caban itself is amazing! The cabana has music you can select from or you can blur tooth from your device, and they will bring out speakers. The entire part of Coco beach club is BEAUTIFUL, QUIET, CALM, high end resort!! Staff at Coco Beach on top of everything. We had a cloudy day, but still warm and amazing. Yes, you will see sea creatures from your cabana, we saw lots! The frig. Is packed with sodas and beers you my take what every your your drink package allows, or pay the extra listed on the frig. The cabana attendants will bring you any frozen drink you like if it's in your drink package. The First formal night we booked reservations at Wonderland. The service and atmosphere was excellent, but if you are not one for crazy experimental foods you might want to choose one of the other fabulous restaurants. The 4 in our group, not a fan of the food. At Phillipsburg we did a chartered tour of the entire island. The driver and our tour guides excellent! We left the island feeling sad for the people on the island. So much devastation from the hurricane. San Juan, the 2 fortress tour. Was not anticipating as much walking as we did, but the tour and tour guides... Well worth your time! The views from the fortresses, breathtaking! Not a fan of the "key" did not feel we got our money's worth. The signage of key holders non existent when we boarded. We were left wandering and asking. We almost missed our lunch which was included. And when lunch was done, pressured by waiter for a tip. That was shocking. The ship overall was amazing. Takes a day or two just to become familiar with locations. Windjammer buffet was best I have had on any cruise ship. Main dining room, the food was good. Waiters seemed over worked, rushed and not the calm of the Solarium. We very much enjoyed dining in The Solarium. Great atmosphere, quiet, and excellent food. Make reservations! Johnny Rockets for breakfast was very nice to have omelets and coffee out in the fresh warm air on the Boardwalk. Breakfast was very good. Columbus The Musical and the Fine Line are must see's!! Make reservations!! The quiet times for pools and hot tubs is from about 5 to 9 pm, most are empty during that time. As I have said loved our rooms 11329 and 11327. Day time and nighttime shows, had the best seats in the house. Lots of storage options in the rooms. Embarkation was quick and easy because, but noticed others without the key boarding g just as quickly and smoothly as our group. Debarkation was fast and easy. The new facial scanners get you through TSA and customs quick. We choose to utilize the valet luggage service on board. I was a small charge, but we did not have to touch, our be concerned about our luggage till we got to our home airport. It was worth not having to find it after customs, put it on the bus, take it off the bus, lug through the airport to check in. We were hands free of luggage till we got home. Read Less
Sail Date February 2020
my first cruise was just amazing, windjamer was a little crowded but there are so many optionsto eat on bord, the entratainment was just amazing, i've been three times to the aquatheather, the best! this cruise steps on Labadee ... Read More
my first cruise was just amazing, windjamer was a little crowded but there are so many optionsto eat on bord, the entratainment was just amazing, i've been three times to the aquatheather, the best! this cruise steps on Labadee where is a greatplace and you can even not spend a coin if you want, cause there is a restaurant from the cruise there, also beach chairs for free under the trees. next stop was falmouth but was raining a lot so we can´t go down on the port On Cozumel we could go to Playa Mia beach club, was really nice but the pools were really cold in January, so there was nobody inside, bathrooms were good, food was good. We paid 45$ per person with transportation when we shored with royal, but you can get a taxi from 15$ and pay for the day use of 29$ (for some families it may worth) Dining on the ship was really nice, we could get some dinner on the main dinning with the best food of my life. We´ve booked this travel on black friday and only spend on board the excursion, there´s juice and iced tea avaliable so we didn't need to have a drink package, so it was a really worth vaccation for a brazillian familly who pays 5x dollar Read Less
Sail Date January 2020
We chose this cruise to experience the Harmony of the Seas from Royal Caribbean. We have sailed on 4 of their other ships. Also, have cruised with Princess, Cunard, and Seabourn. We had doubts about such a large ship, but we were ... Read More
We chose this cruise to experience the Harmony of the Seas from Royal Caribbean. We have sailed on 4 of their other ships. Also, have cruised with Princess, Cunard, and Seabourn. We had doubts about such a large ship, but we were pleasantly surprised. Yes, there are a lot of people and lots of kids. That is what this ship attracts with all the activities like waterslides, zip line, flow rider, etc. Tons of things for kids! The Aqua Shows, Ice Shows, Grease the musical, Columbus the musical, the comedians were all spectacular!! We couldn't say enough good things about all the shows. We had no trouble getting in as some reviews said. That being said, we still didn't get to see everything! Not enough time in a week!!! Also, the shows all started right on time. If you go about 15 to 30 minutes early, you won't have any trouble without a reservation. Smart to make reservations if you can. Dining: We chose anytime dining which really isn't the case because they still encourage you to make reservations. If you don't, you will wait in line. Go after 8:15 and you won't have an issue. I would recommend the set dining times - I believe they were 6:30 or 8:30. The food was terrific which I don't usually expect on a cruise. This was the best dining room food of any cruise that we have been on. We only ate breakfast once in the Windjammer. Lots of families/kids. Good service though. Specialty Restaurants: We went to Chops the first night on board which we usually do on a cruise to avoid the chaos of the first night dining. The filet at Chops was perfect and delicious. My husband had lamb and loved it. He had lamb a lot! Loved his meals!! The atmosphere is not as nice as other ship's Chop Restaurant. I thought it lacked intimacy as did Jamie's Italian restaurant. (had a somewhat cafeteria feel )150 Central Park hit all the marks for food and atmosphere. Sabor, the Mexican restaurant, was really good. Coco, the waiter, is a riot!! They also give a guacamole class there which I would highly recommend. Very fun and then you have lunch there. It is very noisy because it is right beside the Aqua Theatre. Johnny Rockets is great for burger/fries, milkshakes, etc. Always fun there. The galley tour is amazing!!! Put that on your to-do list. Great buffet lunch at the conclusion of the tour. Ports of call: We had already been to St. Maarten, so we just walked around the downtown area and shopped. Puerto Rico was very interesting! Lots to see in just 6 hours. We always use "Tours by Locals" wherever we travel, and our tour guide, Daniel, was wonderful. He is a native, so was very knowledgeable about the island and their history. He also took us to Bacardi Rum factory. Great tour!! Final day was Coco Cay island which is RC's own island. They say, Perfect Day at Coco Cay and they are right! It was simply wonderful!!! Lots of beach areas, a fabulous gigantic pool (wonderful DJ playing music there). We did not do the waterpark area, but it is just perfect for families with kids!!! Food on the island was also great! So much to do and see! We also lucked out with perfect weather our whole week!!! Staterooms: We had a regular room with an ocean balcony. Rooms are a nice size with plenty of storage. Bathrooms are small, but adequate. Bring your own shampoo/conditioner. Our steward was friendly and nice. I would say that the whole staff on the ship were wonderful. Comfortable bed and linens. We had a very quiet room/ 11th floor #700. Thanks Kadek!!! You can request a robe. We bought the water package (case of Evian) and the coffee card. My husband doesn't drink, so the drink package did not work since you both have to buy it. You are allowed to bring on 2 bottles of wine/champagne. It's possible to bring liquor if you know how, but we all know that is not allowed!! LOL!! You end up buying drinks anyway when you are out and about on the ship. Not cheap! I'd say 12-14$ per drink. Pool areas: Depends on what you like. Main pool has lots of action/good music and great bands - plenty of lounges/chairs - lots of people and lots of kids. Solarium (Adult Only) area was our speed. Nice lounging and great bar area. Someone did have loud music playing...What about AirPods people!! Really, in this day and age...I don't want to listen to YOUR music. Solarium has hot tubs too. They have a buffet there too for all meals. We did not eat there. You will have an amazing vacation on this ship!!!! Read Less
Sail Date January 2020
Harmony of the Seas was an amazing cruise ship. Very engaging staff who helped made the experience memorable. The ship has a lot of on-board options; whether you're with a large group, with 1 other person, or by yourself. Cabin was ... Read More
Harmony of the Seas was an amazing cruise ship. Very engaging staff who helped made the experience memorable. The ship has a lot of on-board options; whether you're with a large group, with 1 other person, or by yourself. Cabin was fairly small but spacious enough for 2 people to move comfortably with 2 suitcases in the room. Dining options were nice. If you're on a budget, the free dining areas offer plenty of quality options; if you're looking for fine cuisine, the on-board restaurants offer many options/experiences too. The bar staff do a great job of personalizing your experience, with many of them remembering who you are and what your go-to drink is; and this was on a 6,000 traveler cruise ship. The waiters and other restaurant staff were great as well. They consistently looked to make sure you were OK and didn't need anything. The room staff was very good as well, personable. The port time-frames were very good as well, as most gave stops gave you time to explore even with long excursions. As for the excursions, very diverse options that cater to any type of traveler. Read Less
Sail Date January 2020
This was our fourth sailing on the Harmony. My husband, 21 year old granddaughter and I had a wonderful time. Boarding was easy and efficient. We boarded immediately and since we were in a suite, went to the suite lounge. We really ... Read More
This was our fourth sailing on the Harmony. My husband, 21 year old granddaughter and I had a wonderful time. Boarding was easy and efficient. We boarded immediately and since we were in a suite, went to the suite lounge. We really love the suite lounge, the two concierges, Jeremia and Elaine greeted us. We confirmed our dining and other items that we booked on line. Since we had the all inclusive dining plan, our first lunch was at Jamies. We walked around the ship to tour with our granddaughter. Then we proceeded to our crown loft suite on deck 17. The location is excellent as we are close to the suite restaurant and lounge. Our cabin attendants were also excellent, Marijane and Iputu. The crown loft is a wonderful experience. It is hard to go back to a regular balcony cabin after the "royal service" and 2 bathroom, 2 story suite. Plenty of storage for the three of us. And the two story windows wonderful! Our granddaughter enjoyed relaxing on the balcony day and night. The weather, except for one day was very good. We loved the ports, especially our visit to Mr. Sanchos in Cozumel. We also enjoyed the Mayan Princess day ship excursion. The first day we saw Grease- for the second time, but loved it Talented singers and dancers. We also really enjoyed the two comedians. Adult comedy. Unfortunately during our sailing the weather for shows didn't cooperate. We couldn't see Columbus the musical, the aqua theatre show- but we enjoyed both on a previous sailing. The ice show was also very good and we saw a new ice show this sailing. My granddaughter and I both had our hair blown out for the two formal nights and were happy with the results. We dined in the Hibachi restaurant, and our granddaughter had Sushi at Izumi twice for lunch. We had Johnny rockets. We all loved chops , Sabor , and 150 Central park. We dined in the adult pool area for lunch. Every morning, we had breakfast in the suite restaurant, costal kitchen- We all had the unlimited drink package and that was also great- Starbuck coffee shop isn't included with the package- but available for a fee- you can use your starbucks app. Shopping was typical for a cruise ship, however they do have some high end stores. It was a great cruise! We will be on the Oasis of the seas this August- and have a Celebrity cruise in March. I believe these Oasis class ships to be Royal's finest and highly recommend for families or couples. So many activities. Read Less
Sail Date January 2020
I am no expert cruiser, but wanted to share our experience for those seeking a December experience on this REALLY big ship! Pros: *Holiday ease w/lots of options for the entire extended family. *Informed captain that made expert ... Read More
I am no expert cruiser, but wanted to share our experience for those seeking a December experience on this REALLY big ship! Pros: *Holiday ease w/lots of options for the entire extended family. *Informed captain that made expert decisions to avoid storms and find sunnier ports. *Ship design that allows for folks to getaway from the crowds. *Great Teen club that my two teenagers said "Was actually pretty cool." *Super shows! Grease is a knockout. El Gaucho was ok and the adult only comedy night was very funny! (Rodney Laney, I think and don't remember the other comedian). *We all took Bonine EVERY night without fail including 2 days before sailing. The boat was rockin' and rollin' especially the first night. Please do not wait until you are sick to take medication. It is very difficult to reverse the effects of motion sickness!! Take Bonine whether you think you are prone to motion sickness or not. It can save your vacation! *Staying on board on a port day makes for lots of room by the pool! Cons: *This boat is HUGE. We had 6700 passengers on board. Knowing that both the Park Cafe and the Solarium offer breakfast at no charge is key to avoiding the crowds;) * Prepare for a not-so-sunny day or two in December. We had great weather most of the trip despite dismal forecasts for the entire week from The Weather Channel. We prepared for the worst and experienced the best most every day! *Main Dining room service can suffer a bit on a really big boat. The personalized experience that you get at dinner on a smaller ship is difficult to replicate with massive crowds of diners. We changed tables after the first night because we experienced sub-par service. Things were wonderful for the rest of the cruise. We did not eat in any specialty restaurants and ate in the main dining room every night so it was important to us to be at a table with experienced servers that were invested in providing excellent service. * The Christmas theme is over the top. Ok...it's a Christmas cruise so it is expected to hear Christmas songs on an infinite loop and for families to appear in matching pj's on Christmas morning ready for photos in the dining room. You need to be prepared for an excess of Christmas everything until after Christmas day. It is definitely the focus of every person on the ship. We were very much over Christmas music by 12/26!! There can be too much of a good thing;) * You usually pay more for this time frame so budget accordingly. Read Less
Sail Date December 2019
We choose this cruise to try a different cruise line and so glad we did. First off getting on the ship and off was such a breeze. Never did we feel congested or feel that 6500 passengers are onboard. The sheer size of the ship is ... Read More
We choose this cruise to try a different cruise line and so glad we did. First off getting on the ship and off was such a breeze. Never did we feel congested or feel that 6500 passengers are onboard. The sheer size of the ship is astounding and we forgot we were on a ship. Our staterooms were done being flipped very early too. The staterooms were very clean and designed well. There are plenty of outlets and storage in the staterooms too. The complementary food on the ship was good too. The food in the buffets was really good and had plenty of variety. The main dinning room food was above average, but not five stars. Overall our main dinning room experience was outstanding. We tried two specialty restaurants too. Overall they are not worth paying $55-$65 a person for one of these restaurants. The food is better, but not a lot better than the complementary dinning. We will never do specialty dinning as the price is very high and you get the same service in the main dinning room. The entertainment was good especially Grease and the water show. But all the other shows were okay, and need a little improvement. This ship was amazing and can’t wait to go back on it again. Read Less
Sail Date December 2019
The 4-bedroom Suite on Harmony of the Seas comes at the cost of an average new car. We are not wealthy, but while on-board the Oasis 2 years ago I decided to take advantage of on-board booking promotions, and “blow” part of our kid’s ... Read More
The 4-bedroom Suite on Harmony of the Seas comes at the cost of an average new car. We are not wealthy, but while on-board the Oasis 2 years ago I decided to take advantage of on-board booking promotions, and “blow” part of our kid’s inheritance by having a family reunion on-board the Harmony. You see, my wife Kim had told me “when I pass, I want you to take all of the kids on a big cruise, and remember the fun memories they had with me, and smile”. I pretty much told her “B.S. – tell them yourself”, and ran down to book the 4 bedroom. In total there were 9 of us, including our 8-year-old grandson. 4 of the 9 had never cruised before! We received an e-mail from the RCL Royal Genie Dept about 5 weeks prior to the cruise date. That e-mail contained a survey for everyone to fill out. Questions like “if you could invite 3 people living or not to dinner who would they be?” were obviously designed to help the Royal Genie find out the “make-up” of the cabin. When we booked this trip 2 years prior, we were told some things about the Royal Genie and the “perks” that just were not accurate. So, what DO you get? You’ll NOT have to book any reservations on-board, and you’ll get the best seats in the house…for everything. This includes things like specialty restaurants (no extra charge), shows, tours, priority flow-rider cueing, and disembarkation/boarding. Your Royal Genie will take care of all of those things once you get on-board! Andrei was our Royal Genie, and he introduced himself by e-mail about three weeks prior to boarding. He wanted to know about any special occasions, etc. BY FAR, ANDREI WAS THE MOST INCREDIBLE SERVICE EXPERIENCE WE HAVE RECEIVED IN OUR 18 PAST CRUISES, OR IN FACT ON-SHORE AS WELL. I can’t say enough superlatives about his ability to predict our needs (really desires) PRIOR to us even asking about them. The pride in his work runs deep, and you just know you’ve met an exceptional human being. Andrei insisted on handling every finite detail, from lost keys to planning our dinners. We told our kids “the good news is that you just got spoiled beyond belief, the bad news is that any future cruises are just going to suck!” When we arrived at the Pier at 10:30 am, we were immediately escorted to the Genie Lounge in the Terminal, which was decked out with all kinds of delightful finger foods and beverages. I bet were there 5 minutes before Andrei came in to “swoop us up”, and bring us on-board. As he walked us past Guest Relations, he stopped and said “this will be the LAST time you see this desk…for you WILL be contacting me for EVERYTHING you need…RIGHT?! I laughed, and knew this was going to be a once-in-a-lifetime experience. He walked us around Coastal Kitchen, and after a few minutes invited us to enter our Suite. A chest full of beer, and a case of water alongside the well-stocked refrigerator told me that Andrei had read all of our surveys about “what would you like to see in your cabin”. We had brought Christmas lights, and a tree to decorate…so my son and I got busy while the others were exploring the ship. I had to chuckle. The balcony of the 4 bedroom protrudes out towards the sea in its’ mid-ship location, and when we went on the Bridge Tour (yes included) one of the Officers remarked he was “seeing them on watch all night”. Not sure if that was a complement, but I really didn’t care. We exchanged gifts one evening, had stockings hung on metal hooks which we had brought with us…and on more than one occasion we heard comments from the crew about how much our decorations made them feel close to home…awesome. We would see Andrei about 4 times a day. He predicted our breakfast patterns, and would greet us tableside (every meal) . He would coordinate the days activities with me, and then based on that he would greet us prior to everything else we did (as an event) for that day. Several memories stand out for me. Both ice shows were awesome, but the “non-production” show was the best. My grandson seated beside me had ice sprayed in his lap from one of the skaters' blades, and was wide-eyed with every blade slice he heard. Second…one day I’m sitting in the Suite just laid out on the couch, and the doorbell rings. Here comes Andrei with two waiters…and about 12 tropical drinks. Not just any drinks, Andrei had obviously seen what we had ordered at the bars (no charge), and duplicated them for this experience. WOW. Third, on our last night we had the Italian restaurant cater a dinner (no charge) on our balcony to celebrate our daughter-in-law’s birthday. After dinner, we went around the table and each guest told my wonderful wife what a positive impact she had made in their life. For this guy, it was “Mission Accomplished”, the perfect end to a perfect cruise. I'll leave detailed restaurant reviews for other folks, but I'll say our favorites were the Chef's Table, followed by Wonderland. Chops was not good for a boarding afternoon lunch, but great for a dinner a few nights later. Coastal Kitchen was a yawn, but part of that was our fault. Andrei had us seated at a huge round table with these IMPOSING high back chairs. Every time the awesome waiter came by we got startled! So, when we asked to be re-seated we obviously were in someone else's "territory", and the level of service plummeted. Jamie's Italian delivered an incredibly hot, and fresh meal to our outdoor table on our deck for the last night. We're still marveling at the coordination that must have taken to do so. Overall, Kim and I miss the level of service from the Waiters, and the absence of Asst Waiters...at all restaurants. Everyone is just too rushed, and too busy to linger, chat...and in general make a great impression. Sad. RCL, better be careful...your "cost savings to enhance profits" approach is being viewed with a scornful eye by thousands of us...your (currently) loyal cruisers! I saved the bad stuff for last. Without getting into too much minutia, we were promised some “things” when we did our on-board Oasis booking that just were just not true. “Changes” had been made in service promises. One of those was our original document said that all gratuities would be included, INCLUDING the Royal Genie. Later brochures have a nice little asterisk at the bottom inviting guests to “include an extra tip for their Genie”. Our entire family has been in the Hospitality industry for years, and tips are a big deal. This new wording also meant hundreds of extra dollars out of our pocket from what was promised. There was more of this kind of “nickel and diming”. As the cruise got nearer, we advanced those concerns to RCL Management, and had a telephone call with a “Damion” in the “RCL Executive Office”. His demeanor was dry, uncaring, and blunt. Think of the friendliness of an IRS Auditor. He was the self-proclaimed “highest source” we could issue our (documented and in-writing) gripes we had…and his answer was basically we have your money, so don’t bug me. That I recovered in time to even have a good time on the cruise is all about Andrei. After the cruise, I filled out a scathing survey and told RCL that after being Diamond something…and 13 cruises with RCL…we would cruise with them no more. And, I told them why, and how the corporate office had treated us. To our surprise, we got a call from Nedroy (also RCL Corporate) who promised us a full investigation…and a call back. I'm happy to report that Nedroy did fulfill his promises to us. One key in our defense was that we had every promise made to us DOCUMENTED, and had saved every bit of it. RCL did the right thing, and handed us a generous future cruise discount. We owe a huge debt of gratitude to Nedroy, who just would not "drop the ball". What did we learn from our frustrating experience? First...save every document to verify every promise, and Second we will always in the future try to tip "the old fashioned way", where WE determine who gets what. I'm not certain that will work out for us, but we're going to try! Bottom line. The Royal Genie experience is one that (if you can afford it) advances your cruise experience to the next level. If you're wealthy, you'll get what you paid for. If you're just rich in the love of experience over things, I can't think of a better way to blow some big dough! Read Less
Sail Date December 2019
This Ship is Extraordinary! I don't have the words to describe this ship other then to say it is extraordinary, exceptional and simple amazing. This was my first sailing on one of Royal Caribbean's four Oasis Class ships which ... Read More
This Ship is Extraordinary! I don't have the words to describe this ship other then to say it is extraordinary, exceptional and simple amazing. This was my first sailing on one of Royal Caribbean's four Oasis Class ships which are Oasis of the Seas, Allure of the Seas, Harmony of the Seas and Symphony of the Seas with Harmony being now the second largest behind Symphony of the Seas. Harmony of the Seas can hold as many as 5479 passengers and 2,100 crew. I have been on over 20 different cruise ships in the last 30 years but this one is by far the best I have sailed on. And you would think that with this many people on board it would be crowded which was not the case here because of the way they have every one spread out in so call "neighborhoods". The only time we felt like we were on a ship with this many people were at breakfast, at the pool or attending one of the shows. But even then they may sure they were organized and had plenty of seats especially at the pools. I tend to choose my cruiseline and ships on the destinations I am interest in because I'm trying to check off as many place on my bucket list as possible so I try not repeating many of the favorite places I've been to such as islands in the caribbean. But since our plans to Cuba was canceled unexpectedly we had to replace it with another cruise. So I decided it's time to see what the Oasis Class ship were all about and Harmony was dock just 45 minutes away with us living in Orlando. The ship was going to places I have been before but my friend is still new to cruising so we decided this was a good time to sail with Royal Caribbean Harmony. I believe the Christmas Holiday time is one of the best because the ship is decorated with christmas decor and the tree they had in the atrium was one of the largest I have seen on a cruise ship. It makes a great place to take pictures to send to your family and friends to make them jealous and envious. lol. Just joking, ... sort of. We drove to Port Canaveral and parked with GoPort which only charge $45.00 for the week which is just the price for 2 people round trip to the ship. The only draw back is that it's about 6 miles from the docks and the shuttle they used are so small only about 6 to 8 people are packed like sardines. I have written cruising reviews before stating that my motto is if I didn’t get sea sick, food poisoning, my room was kept clean; the weather was decent most of the time (which this one was), the showers work, the toilets didn’t over flow and the ship didn’t sink, then it was a great cruise. Everything else is icing on the cake. With so many people on the ship we prepared ourselves that there were going to be time when we had to wait and to be patient. This was the case a few times at dinner when we and others were lined up and even given a time to come back in about 30 or 45 minutes. This was fine with us because there were so many places on this ship where you could kill a few minutes. And speaking of places on this ship our 7 day cruise just wasn't enough time to see everything she had to offer especially with stops on CocoCay Bahamas, Costa Mayo, Cozumel and Roatan. One of the things we love about cruising is waking up to a nice buffet breakfast in the morning before heading off to the next island and or country. We love having a nice hot egg omelet prepared just the way we like it at the omelet station. But on reading reveiws by others who have sailed this ship I was aware that they no longer did this in the Windjammer so you had to go to Johnny Rocket or to Mini Bites if your wanted a fresh omelet prepared for you. Now after being on other ships I realized why they moved the omelet station because in the main breakfast buffet restaurant most people would prefer a freshly made to order omelet to the regular pre-cooked egg and chesse omelet offered. So this usually creates a long line. But since Johnny Rocket and Mini bites were on another level and section of the ship many people didn't know so they ate whatever was offered in the Windjammer. Out of sight out of mind I guess, so it was our and a few others little secret. This is one reason I love reading others reviews and writing my own because these little tips help improve your vacation experience. Pros: I have already talked about how special this ship is. It's a beautiful ship, well taken care of and laid out. You can go to Royal Caribean web site and You Tube and see pictures and videos of the ship so I won't go into detail here because I could never do it justice. But I will say if you don't mine crowds at times and love cruising then you have to cruise one of these Osais Class ships. The staff was great all around from the person who cleaned our room to those that served us in the main dining room. These people work hard, long hours, spend months away from their families for little pay compared to many of us so we need to show them respect, thanks and be fair with the gratuities we give them. And speaking of gratuities I remember when I first started cruising the envelops we would receive in our cabin near the end of the cruise for housekeeping and the restaurant staff which was replace by just paying it up front which I now prefer. So I was surprised when on our last night our room attendent left a gratuities envelop in our room. Now as alway we paid up front when we booked the cruise so this was unexpected. But since he was great I didn't mind leaving him something extra. Embarkation and disembarkation was the smoothest I have ever seen on a cruise ship. It helps to check in online 3 months before your cruise because they now use facial recognition to get you on and off the ship much quicker. The shows they had on the ship was nice but it's best to book on line once again 3 months before the cruise or you might not make the show on the night you want or have to wait in line until those with reservations go in first. Columbus The Musical was good but kind of quirky for us but some may like it. A Journey in Time was a ice show which was a great show with lots of great skaters and had a nice story. The Fine Line Aqua Show was our favorite with high flying stunts and acrobrats in and out of the water. Just don't sit in the front rows because you will get wet. The Quest is always a delight but this one was the best I ever seen mostly because of the host who is eccentric and hilarious. This show is not for the young. The Impressionist was good and he did a funny impression of Trump. We didn't get to see any of the comedians which we usually make time to see but with dinner and so many things to do we just didn't have time. Cons: This ship has no pool in the Solarium which most ships I've been on has but I've read that Symphony of the Seas does so the RC people must have listened to the negatives review concerning this issue and put it back on their newest ship. There was a couple of shows that had to be canceled because of technical difficuties but these things happen so they were just rescheduled. We enjoyed Grease when they stayed with the original storyline but when they strayed to do something different it was awful. Also there were times that the actors use crude hand gestures for no reason so it not appropriate for kids.True Grease lovers like me felt if it's not broken don't fix it. I love to hit the gym a few times during a cruise to stay in shape and burn off some of the calories from eating so much food. And it makes it easier when there is a nice view of the water but on this ship there are not the huge windows with a nice view but smaller ones. Also, this was the first ship I've been on that didn't have a locker room in the gym with a shower. Just small lockers in the gym to keep your personals. After a few cruises I've learned that the gym was a great place to get away and take a nice shower after working out with room to reach every part of your body. At 6' 4" 210 lbs the showers in the standard cruise rooms can be to small with you continually hitting your hands, arms and legs on the wall, knobs or ceiling. And don't drop the soap because you have to open the shower door to pick it up. But at least cruise ships are getting rid of the plastic shower curtain and replacing them with the glass doors. Nothing like a shower curtain sticking to your back side while you are trying to shower. Lol. It seems like they took the shower and locker room space to place more retail area to up sale the guest. But every cruise line I've been on lately are pushing upselling more produces and service to the guest so it's just the nature of cruising today. But even these cons are over shadowed by the Beauty and Grandeur of this ship. The people at Royal Caribbean and the designers took cruise ship designing to another level, which is going to take other cruiselines years to catch up. It's like being at a mall in a small city and with the technology used I only felt the ship move once so you can easily forget you are on a cruise ship in the middle of the ocean. If you have not been on a Royal Caribbean Oasis Class ship I would say you have to try it at least once. I definitely can't wait to experience the other Oasis Class ships and hope that they will be repositioned to places on my Bucket List I haven't been yet. Perfect Day at Coco Cay, Bahamas What can I say this was a Perfect Day at Coco Cay! The weather was perfect and the changes and improvement they made to the island was well worth the wait. There is plenty to do especially for the kids. We just found a nice place near the pool, bar and food and relaxed. It helps that the drink package we purchased can be used on the island. Once again the video's online give a great perfect description of the island. Costa Maya, Mexico I booked us a private excursion online with The Native Choice Tours because they were going to the Chacchoben Ruins for a great price alone with the Seven Color Lagoon with food and drinks included with the price. We were told the office was a short 4 block walk from the dock's gate but they didn't tell us that it was about 4 blocks from the ship to the gate. So we and a few other had quite a walk with taxis trying to pick us up. At least coming back they drop us off at the port gate. I'm a big history buff so when going to other countries I want to learn as much as I can about their culture, the people and history. Since I've been here before I wanted my friend to experience the Mayan Ruins. Our guide was nice and very informative but acted like a drill sergeant to keep us on schedule leaving little time to take pictures. He would try to embrass anyone who fell behind even if it was just to take pictures. Roatan, Honduras This was a very poor looking country with a lot of new contruction going on which hopefully will help their people and improve their lives. In researching what to do on the island I kept coming across great reviews of a small island called Little French Key which wasn't part of RC excursion list. So I became interested in checking it out so we paid a down payment online and booked it. It didn't start off well because when we got off the ship we had to walk through a sea of taxis drivers trying to get our business. It was a mad house. I stopped and asked a few people where do we need to go to get to our tour guide and gave my first name to a driver who asked and then he just came out and said my complete name in a crowd of people out loud who all turned their head and started laughing. I have a very unique name and I guess our tour guide told his friends there and they all were curious how I would look or if I was even a real person. Our tour guide came out of the crowd with a poorly hand written sign with my name on it and introduced himself. He led us to what I thought would be a tour bus but was a old car with the front window broken and no air conditioning. He begin driving us through the city up and down hills nowhere near the water and this is when I turned to my friend and said I guess this is when we are going to get robbed. She looked at me and said she was thinking the same thing and we both had a nervous laugh. Well he met and transfered us to a nicer car after a few miles which took us to a dock where we took a 5 minute small boat ride to Little French Key. This island was fantastic and even better then the video I saw online and well worth the adventurous ride through the city. They have nice beaches and bars with water sports and where you can even go horseback riding. It's also a wild animal refuge so they have monkeys, pumas, jaguars, parrots, rabbits, deers and even a lion. It was odd to see the worker walk freely in the cages with the big cats. For a price we could get a picture in the cage with them or take a swim in the ocean with one. This is where I passed. My only complaint was when I booked the website said they served lobster and shrimps but when I didn't see it on the menu I was told that they had a fire recently in the kitchen which is the reason they don't serve both anymore. An obvious Bait and Switch but with the beautiful view of the ocean and beaches I ordered the jerk chicken, which of course didn't taste anything like jerk chicken but was still good and along with the 2 drinks that was included in the meal. I sat there wondering why RC didn't have this place on their excursion list and how I would tell anyone that if you go Roatan to definitely visit Little French Key just don't expect lobster and shrimps on the menu. Cozumel, Mexico This was our last stop before a sea day and then back to the real world. I have been here many times and even took my friend recently so we just decided to do some shopping near the dock, they have plenty of nice stores with great bargains, and eat at Margaritaville. The food was great and there was a band as we got some specially made margarita's drinks made at our table while listening to Margaritaville and 5 O'clock Somewhere. I would definitely recommend this cruise Read Less
Sail Date December 2019
This was a fantastic experience for me my wife and her friend on a big ship. The embarkation was a breeze, on in half an hour from arriving at the port. The ship itself is amazing, the facilities, service, entertainment were all top notch. ... Read More
This was a fantastic experience for me my wife and her friend on a big ship. The embarkation was a breeze, on in half an hour from arriving at the port. The ship itself is amazing, the facilities, service, entertainment were all top notch. We like RC as the promenade always provides a focal point for the ship and this also has the central park area too with all the plants which is fantastic to see on a ship. The cabin (balcony 9158) was spacious although we didn't spend too much time in there as there was so much to do! Entertainment was fantastic, Grease show and Geoff Tracta (comedian,impressionist) was brilliant in the theatre, the Aqua show was unbelievably good and is unmissable imho. We also did the ice skating show which was great and loved the jazz lounge with Les Merle , again a must see for anyone on board. If you are booking this ship please take advantage of booking the shows beforehand, not only does this mean you are a guaranteed a show when you want to go, it also means you wont be disappointed if you don't get the opportunity to see it. The food was as excellent as ever in the main dining room, the Windjammer buffet as mad as ever in terms of service! We booked my time dining as we have had before on the Independence, but the difference on the Harmony is that you have to reserve a slot if you don't want to queue. This may sound a bit odd (my time is when we want to eat), but the first night we went down at 6.30pm there was a queue a mile long on one side and a short queue on the other side of the dining room. We were then informed you have to make a reservation, which I wasn't aware of. After complaining we would miss our show, we managed to get a table. The head waiter Harshad could not have been more understanding and ensured that we would have a table in his section of the dining room with top waiter Deb, we could not have been in better hands. The service and food was absolutely first class and we would like to thank them for making this a fantastic experience. The bar service from the sun loungers was also excellent, and the drinks package was worth every penny the cost of drinks is expensive if not ($7 for a beer or glass of wine, $11 for a cocktail). No problem acquiring a lounger despite the number of people on board. We did Jamies Italian as a fee paid dining experience which was superb. The ports were a bit hit and miss, Cococay was great (just chilled out) and Costa Maya was great for the missus as she and her friend did the Dolphin experience (through RC) and loved every minute. Roatan was a small developing port area and Cozumel extremely commercialised so didn't enjoy those too much but maybe should have booked excursions. The only gripe we had was on disembarkation, we booked the Kennedy Space Centre trip (absolutely brilliant and again a must do ) before the flight back home, and our luggage was for bay 31 which meant having to wait when it should have been earlier to get on the coach, but all well in the end. Overall, a brilliant cruise and would have no reservations about booking larger ships, never had to queue anywhere to long to do anything. Well done Royal Caribbean!! Read Less
Sail Date December 2019
My husband and I sailed on the 12/1 sailing of the Harmony of the Seas out of Port Canaveral. Embarkation was amazingly easy. We got to the port at about 10:45 thanks to great transportation from Country Inn and Suites. (We used the Park ... Read More
My husband and I sailed on the 12/1 sailing of the Harmony of the Seas out of Port Canaveral. Embarkation was amazingly easy. We got to the port at about 10:45 thanks to great transportation from Country Inn and Suites. (We used the Park and Cruise deal which I highly recommend.) We just kept on moving all the way to the ship. It took about 10 minutes at the most without any glitches. Our room was 8686 (an easy number to remember) located in the aft starboard side of the ship. This is a great location for us since we love central park. The steward was attentive and worked hard. Whatever we requested, she promptly responded to. We ate at Chops, Jamie's Italian, and Solarium Bistro for dinner. All restaurants were fine for us. I like the calamari at Chops and the garlic rolls at Jamie's. This is a secret, so don't spread it around: GO TO SOLARIUM BISTRO at least one night for dinner. It is quiet, relaxed and plenty to choose from. It was a buffet, but there were also some main entrees that can also be ordered off of a menu. My husband upgraded to a lobster, it was definitely a large sized lobster cooked well. This venue is free, but you need to make a reservation. We ate a few nights in the Main Dining room using My Time Dining with reservations. I would recommend reservations. The service was good and the food served quickly and plenty warm. The waiters we had were good and no one even mentioned the survey until by husband commented first how great the service was. He even asked to talked to the head waiter to tell them how pleased we were with our waiters for two of the nights. It was the head waiter and not our personal servers that mentioned the survey in response to my husband's positive comments. The entertainment was excellent. We saw both water/diving shows. The most amazing athletes perform diving, tight rope, aerial, synchronized swimming, and dancing stunts. I don't know how they do what they do! The only activity we weren't pleased with was Grease because of unnecessary and crude hand gestures. This is a shame because the singing and dancing was excellent, so the sexual suggestions and other hand gestures are not needed for the show to be enjoyable. Unfortunately, this would eliminate most parents from being comfortable taking their children even though these same children would enjoy the movie with John and Olivia. We had to deal with Guest Relations twice over issues that we decided we needed a refund on. Both people we dealt with were helpful, and we had no trouble getting our money back. We went to St. Martin, San Juan, and Coco Cay. In St. Marin's, We took a ship excursion to Maho Beach which was organized and well run. The beach wasn't all that exciting, but the bus trip was very informative and worth the trip. Sunset Bar is a great place to sit and watch the planes. We just walked around San Juan on our own and loved it. It reminds me of a combination of New Orleans and Charleston. The architecture was interesting. We had lunch and a Pina Colada at Barrachina's which claims to be the place where this drink was created. We were pleased. Coco Cay is all it claims to be if you love beautiful beaches and an amazing pool. There are plenty of chairs and umbrellas and plenty of bar servers roaming around. The free food is plentiful with lots of choices. I am totally impressed with the little trams that take you from the ship to the larger trams. Then the larger trams stop at four different places around the entire island, so this eliminates much walking which is very nice for my husband who has congestive heart failure. Overall, we had an excellent trip. Going during the week after Thanksgiving is a great time. The ship is decorated for Christmas with even a visit from Santa. Most of the children were younger although there were some teenagers girls that wore prom dresses on formal night. They were gorgeous and made me feel like was sailing with princesses! Disembarking was as easy as getting on the ship. The Country Inn and Suites was waiting for us when we got out of the terminal. I would definitely recommend using their services especially if you want to spend the night before the cruise. Read Less
Sail Date December 2019
The Harmony was our first time on a mega ship. Our 15 other cruises have been on RCCL with the Freedom being the largest. We were amazed getting on and off of the ship was faster than on a smaller ship. We also never felt the crowds except ... Read More
The Harmony was our first time on a mega ship. Our 15 other cruises have been on RCCL with the Freedom being the largest. We were amazed getting on and off of the ship was faster than on a smaller ship. We also never felt the crowds except at the aft elevators at dining time. We were fortunate to stay in a Loft on deck 17. The room attendants were the best we have experienced. The perks for a suite on the HOS were far above any other ship with a large lounge, Coastal Kitchen, Suite Sun Deck, WiFi and personalized service. This all made the large ship seem small. The Sun Deck was our favorite spot on a sea day and Coastal Kitchen was so good I think the next time we'll pass on specialty dinning. While a suite costs more factoring in the perks we felt we really got our money's worth. We sampled all the specialty restaurants. While the Hibachi dinner was fun and Wonderland a novel can't miss by far Chops is still our favorite for food quality and selection. We felt 150 Central Park was not worth the price due to a limited selection. The Fine Line show was totally spectacular and we went to see it twice. There is so much going on once was just not enough. The Ice show was also a family favorite. I hate to say it but Grease was really disappointing. Technical difficulties, apparent lip syncing and a storyline that breaks from the original made us wonder how the franchise allow RCCL to keep the show on the ship. Bottom line RCCL does a fabulous job throughout the fleet. Service has always been impeccable. All things being equal I would recommend a mega ship traveling with the family, extended family or a group of friends. The vast array of things to do means nobody can possibly get board and the venues and restaurants are sized to handle large parties. But for just my wife and I, I believe we'll stick with the intimacy and personalized service of a smaller ship. You tend to get to know the crew and make acquaintances with other passenger much more readily. Read Less
Sail Date November 2019
We traveled the week of Thanksgiving, the boat was packed but never felt crowded. The shows were top notch and enjoyable. They had a great jazz band (Les DeMerles) at Jazz on 4, Grease was well done and the performers outstanding. We ... Read More
We traveled the week of Thanksgiving, the boat was packed but never felt crowded. The shows were top notch and enjoyable. They had a great jazz band (Les DeMerles) at Jazz on 4, Grease was well done and the performers outstanding. We dined at Wonderland, Central Park 150, Izumi, Jamie's, Chops and last but certainly not least, Solarium Bistro. First day on, we had lunch at Chops. One of the best meals of the cruise and excellent service from Bojan (from Serbia) started our cruise on a happy note. Wonderland was a unique experience and our server, Kevin made sure we enjoyed every minute of it. Solarium Bistro for dinner (included in cruise price) was great and we only wish we'd tried it sooner. It also offers a nice buffet for breakfast and lunch. Dinner is a combination. We had a server offered select items from a menu, but could also partake of a well stocked buffet offering entrees, salad, sides, desserts. Not many folks seem to know about the Bistro, but if they discover it, I'm sure they'll start going there again and again. Our meal at Central Park 150 was wonderful. One of the best meals on the ship. We dined a few nights at Coastal Kitchen and were pleased, and we ate most breakfasts there as well. Actually, the only meal onboard that was a disappointment was Jamie's. We all selected something different and none of us enjoyed the entrees enough to finish them. The appetizer plank that came out first was plentiful and better than the main courses. We were in a Grande Suite, #14660. While not crazy about the wall in the center that divides the bedroom from living area because it makes the room seem much smaller than the same suite on the Freedom, the division did come in handy for giving our son some privacy for his sleeper sofa when pulled out. If we sail the Harmony again, we would not book deck 14. We've been on upper decks before but never experienced as much noise as we did on this cruise. Fortunately, we weren't in the cabin enough for it to affect our pleasure with the ship. Our steward, Marcelino (from Guam if I recall correctly) was the best we've ever had. He was accommodating without being intrusive and always seemed to know what we needed before we realized it ourselves. That man was a gem! A word of warning regarding charges to your room. Check them regularly! We were overcharged $30 for a tour on the ship, had an $18 charge from one of the restaurants & hadn't purchased anything there, and there was almost $23 charged at one of the bars or shops by the pools that weren't ours. So we had to get in line and get those straightened out. They were pleasant about it, but still had we not pulled up our account on the tv, could have paid $71 for nothing! Would we sail the Harmony again? In a heartbeat! It truly was a magnificent ship and a wonderful cruise. Read Less
Sail Date November 2019
We are a family of 3 which includes my wife and I and our 15 year old daughter. We chose to cruise on Royal Caribbean’s Harmony of the Seas on a 7 Night Western Carribean itinerary, so we could vacation with friends who were already ... Read More
We are a family of 3 which includes my wife and I and our 15 year old daughter. We chose to cruise on Royal Caribbean’s Harmony of the Seas on a 7 Night Western Carribean itinerary, so we could vacation with friends who were already booked. As a total group, on the cruise, we totated 5 adults and 5 teenagers from 12 - 17. We have cruised twice before but with two different cruise lines and two different destinations, so everything on this cruise was going to be new to us. We decided to start our vacation by arriving early in the day preceding the cruise so we could enjoy a day exploring Orlando. We flew Southwest Airlines and opted for the early bird check-in option. Unless money was tight we will probably use early bird check-in again as it simplifies things and got us a better boarding assignment to ensure we were near the front of the plane and sitting together. As an additional note Southwest boards families with children under six between the A and B groups. We found that as these families wanted to sit together and the A group had randomly occupied the first half of the plane, the families seemed to congregate in the back half of the plane as a result. We arrived in Orlando with an embarrassing amount of luggage for a family of 3 and rented a car from National directly at the airport. If I had been more experienced I would have been able to skip the counter and just pick a car and finish the checkout at the garage exit. Very quick and easy car rental experience overall. We arrived well before noon at the “Holiday Inn Express & Suites Orlando - International Drive” and they were able to check us in immediately so we could drop off our luggage and start exploring. The hotel was clean, well maintained, and well situated to explore the more popular attractions in Orlando. We opted to do some shopping and eating at Disney Springs. We ate at the Earl of Sandwich was which was tasty and economical especially considering Disney’s usually inflated food prices. (As a side note, I managed to get a pretty good cut on my lip from the bread which was an odd experience.) We then drove directly to Universal City Walk to see Blue Man Group and paid way too much for parking. Blue Man Group was great but if you have seen them in the past 10 years be aware they haven’t changed the show at all. We probably won’t go again until they change the show. We then proceeded to finish out the night at “Andretti Indoor Karting & Games”. Andretti was a blast! We stayed until about 11pm before we had to give up due to exhaustion. They have three different indoor go-kart tracks for varying ages and abilities. They also have video games, a ropes course, a bowling area, and a bar. We would definitely like to spend more time there as everyone in our family had a blast there. After collapsing and sleeping fairly well we decided to eat breakfast at the hotel which was included with the room. It was standard hotel fair and quite acceptable to all of us as it included hot foods such as eggs, bacon, sausage, pancakes, etc… We checked out very quickly and proceeded directly to the highway which was very close to the hotel but unheard from our room. The drive to Port Canaveral was about 45 minutes and uneventful. As a side note if you are renting a car and driving around I recommend a “Visitor Toll Pass” from the Central Florida Expressway Authority. It's a small placard you can hang from your mirror that will charge all your tolls directly to your linked credit card without all the fees the rental companies like to saddle you with. It was very easy to reserve online and pick up at a booth near the rental car counters. We simply dropped it off at the same booth when we returned to the booth when we flew home. I dropped off the family and our embarrassing amount of luggage at the terminal and went to drop off the car. I picked National because they have a location within the port and very close to the terminal. I was back with my family in under 15 minutes. The embarkation process was super quick and easy. We arrived at the port at approximately 10:35 and were onboard with drinks in hand at 11:15. Fwiw, we did have a Jr. Suite which allowed us to embark on a little quicker but our friends had a regular oceanview and actually beat us onboard as they made it to port a about 10 minutes sooner than us. It really doesn’t seem that the different embarkation perk levels make any difference that early in the morning. The short version of our cruise experience is that we loved it. We stayed in a Jr. Suite and booked two Royal Carribean and two private excursions. We ate at speciality restaurants 4 nights and never tried the main dining room for dinner. We saw three shows and tried quite a few onboard activities. We would definitely be open to cruising on Royal Carribean again but we weren’t blown away enough to forsake other cruise lines in the future. And now the longer version… We originally booked a Large Ocean View stateroom using a travel agent at AAA. AAA provides some nice perks in a free speciality restaurant dinner for 2, a free speciality restaurant lunch for 2, a bottle of champagne, and priority boarding. Technically the only perk we ended up using was the free speciality restaurant dinner. We price matched several times and managed to drop about $900 off our cruise price. We got an email offer to bid on a room upgrade through Royal Caribbean about 3 months before our sailing date. I bid $550 on an upgrade to the Jr. Suite which was only $50 more than the bare minimum and considered a “poor” bid. About 2 months prior to sailing our bid was accepted, my credit card was charged, and our new room was assigned, all in one email on a monday morning. We ended up getting a slanted balcony on deck 8. This room was excellent and I would happily take the floor and the slanted balcony in the future without reservation. The slanted balcony ended up offering a great view forward without leaning out over the railing. And deck 8 was perfect if you plan on eating dinner at the speciality restaurants as several of them are off Central Park which is on the same level. Deck 5 and deck 6 are the Promenade and the Boardwalk so are easily walking distance when the elevators are packed (which was often). The room itself was spacious and had a pullman bed and pull out bed. My daughter spent the whole week in the pullman and seemed fairly comfortable as she was only complaining about my snoring and not the bed. The walk-in closet was great and the bigger bathroom was very nice. The bathtub/shower is only partially enclosed, which was weird and led to wet floors after a shower. There were at least 4 AC outlets and 2 USB outlets in the room which was plenty for us. There is no clothesline but we brought plenty of magnetic hooks and used those to hang wet bathing suits without any problems. We had a standard room attendant (not a genie) who was easily the best room attendant we have ever had. (Fwiw his name is Iwayan and he is from Indonesia.) I wouldn’t have booked the room at its initial cost of $2000 more than our original room, but now that I’ve experienced it I will probably book it again in the future. As for the food… For a little background, we're more Outback / Olive Garden level diners in the real world as opposed to Ruth Chris Steakhouse types. We ended up eating at speciality restaurants 4 nights and Johnny Rockets for lunch one day. In general the food quality was much better than the other venues and quite enjoyable overall. We dined at Wonderland on embarkation day and got a table with a great view overlooking the boardwalk area at night. While Wonderland was as much an experience as a meal, for us it was very slow between courses and the food was weird. While it was enjoyable and filling it was not an experience we would choose to repeat. 150 Park and Jamie’s Italian had excellent food and faster serving times, though it was still a bit slow for us. Chops was excellent all around and would happily dine there again. We ended up eating at Johnny Rockets with two of our friends and everybody seemed to enjoy the food quite a bit. My wife thought the burgers were a bit greasy but that was the only negative comment in the group. The rest of our meals were primarily from the Windjammer with a few visits to the Solarium. The Windjammer was OK though quite noisy and crowded. We preferred the Solarium overall but the selection was more limited than the Windjammer. In the future we would probably skip the specialty dining entirely and concentrate on scheduled dining in the main dining room. As a side note, our friends tried on multiple nights to get seated as a group of seven in the main dining room for anytime dining. They were not allowed to make reservations at all and when they showed up for standby seating the were turned away. It made such a poor impression I doubt they will sail with Royal Caribbean again. For the ports we visited Coco Cay, Costa Maya, Roatan, and Cozumel. At Coco Cay our group bought waterpark passes and had a good time. I tried snorkeling over by Chill Island but didn’t see anything worth mentioning. I think the waterpark tickets were overpriced but I’d probably buy them again. In Costa Maya my daughter and I booked a two tank dive directly with Doctor Dive, and in Roatan we booked a two tank dive with Sun Divers. Both experiences were excellent and priced reasonably. I would easily book with either again but if I had to choose a favorite I would take Sun Divers again over Doctor Dive. Sun Divers provided the transportation and they had an excellent bar next door to hang out in while waiting for a ride back. (If you go say hi to Leslie the Irish ex-pat bartender and don’t forget to get a lap dance from bar security.) I would also say the reef was more vibrant in Roatan. My wife chose to shop with friends in both ports. Costa Maya had a better port but the shops were very redundant. Roatan is currently working on expanding their port but for some reason they liked the limited shopping there better. For Cozumel we decided to go to Xcaret via an excursion offered by Royal Caribbean. Xcaret was great but we really needed more time there. The travel in each direction was about 2 hours and included a very bumpy ferry ride and bus ride. We had a relatively calm day on the ferry crossing but they still needed to hand out quite a few vomit bags. After all the travel was done we were left with a little under 5 hours at Xcaret. We got back to the ship late which left no time to shop in port at all. Overall, I’m glad we went, but I wouldn’t repeat it or necessarily recommend it to others. Onboard ship we saw three shows and tried the escape room. We enjoyed the shows and would probably book them again on a future cruise. The escape room was enjoyable but I probably wouldn’t repeat it unless they changed the puzzle. Members of our group also tried the slides, mini-golf, zipline, pools, and carousel and seemed to enjoy them. The self serve ice cream machine was a big hit with everybody. We didn’t do any shopping on board and the few watches I was interested in were cheaper on Amazon. We got the internet package for 2 devices and it worked well but I didn’t personally use it much. We also got the deluxe beverage package and got our value out of it without too much effort. For disembarkation we chose to use the luggage valet service and self disembark at 7am. Luggage valet was $25 per person and well worth the price. We tagged our 6 checked bags the night before and had them in the hallway by 10pm. We didn’t see them again until we got them at the airport when we got home the next day. We got off the ship just after 7am, picked up our rental car at National, and arrived at Orlando International by 8:15am. Dropping off the car at National was very quick and since our boarding passes were pre-printed by Royal Caribbean we were through security and at the gate by 9am. While we got there very quickly from the ship I would still never book a flight before 1pm or so. If you are unlucky enough to get a coast guard inspection it can delay everyone’s disembarkation by hours. Overall we thoroughly enjoyed the cruise and would happily do it again. On our next cruise… We will buy the deluxe beverage package. We won’t buy the dining package. We will book private excursions as long as they are close to the ship. We will get a scheduled time to dine in the main dining room. We will use the luggage valet service and probably use Southwest earlybird check in. We will probably book at least a Jr. Suite, having the elbow room and closet was worth it. We will always fly in the day before the cruise to reduce stress levels. Read Less
Sail Date November 2019
This was our family's third cruise. We have kids ages 7 and 8 that came with us and thoroughly enjoyed the entire trip. Previously, we cruised on an older Carnival ship (Ecstasy) and Disney Magic. We loved Disney for the food, larger ... Read More
This was our family's third cruise. We have kids ages 7 and 8 that came with us and thoroughly enjoyed the entire trip. Previously, we cruised on an older Carnival ship (Ecstasy) and Disney Magic. We loved Disney for the food, larger staterooms, and Disney activities/characters. Our cruise on Harmony was full but it never felt too crowded. We were sure to book all of our shows at 90 days beforehand and got all the times we wanted. The shows were wonderful. Our favorites were the aqua shows and ventriloquist. The sports staff were amazing and we tried nearly all the sports...zipline, boogie boarding, miniature golf, rock climbing, slides, and others. The main dining room was mostly excellent. Service was great, no complaints there. We usually finished within 1.5 hrs which was perfect for our kids as they cannot sit longer than that. We enjoyed almost every dish we had. The sides were usually repetitive but were good. We only did the Windjammer once for dinner but we loved all the choices. Breakfast at all complimentary locations were all about the same, nothing that stood out there. The desserts were lacking at all places except the MDR. Most desserts were mousse style and not very sweet. The staterooms were clean and our steward was very nice. The bed was very firm so after the first night I asked guest services to correct this and they did immediately. Our bed was much softer the second night and very comfortable. The toilets flushing in rooms above and below are very loud so we requested a box fan to use and this helped some. Our kids only went to Adventure Ocean twice. Our oldest said the boys were too rough and did not want to go back. It seems they play a lot of games that involve running or throwing balls and she got hit a couple times. I think if she had went to the club in the morning or afternoon it would not have been as crowded or chaotic. Overall, we loved our cruise and would definitely consider RCI again. We do not love the Caribbean ports so will likely choose another destination next time. Highly recommend Harmony of the Seas. Read Less
Sail Date November 2019
Western Caribbean 7 night cruise, family with 1 teenage son. From a very speedy embarkation through to the just as speedy disembarkation the week was great. We never had a bad meal and our very picky teenager always found something to ... Read More
Western Caribbean 7 night cruise, family with 1 teenage son. From a very speedy embarkation through to the just as speedy disembarkation the week was great. We never had a bad meal and our very picky teenager always found something to eat. We did my time dining and the food and service was excellent. Plenty to do on board for the kids as well as the adults. The ship never felt overcrowded even when we had a day of rain, so many places for people to disperse to. Never had a problem getting a bed round the pool and the shop was at capacity. Drinks package was well worth it for us not just for the alcohol but also the bottled water and specialty coffee during they day. Outside balcony cabin was they biggest cabin we have ever had on any ship with a bigger than average shower cubicle. This was our 3rd Royal Caribbean cruise but the 1st on a huge ship and It didn’t disappoint. Read Less
Sail Date November 2019
We caught the cruise bug a while back (2014) and this was our 7th cruise We have sailed Disney, Princess, Carnival but have sort of settled in on RCCL for various reasons. We have been on small ships (Empress of the Seas) and up to the ... Read More
We caught the cruise bug a while back (2014) and this was our 7th cruise We have sailed Disney, Princess, Carnival but have sort of settled in on RCCL for various reasons. We have been on small ships (Empress of the Seas) and up to the Freedom Class (Freedom and Independence). We typically have sailed with kids (teens) but this was our 25th anniversary cruise so just me and the wonderful wife. This cruise was book over a year ago and I chose the Harmony OTS based on dates, ports and accommodations, plus price (book early). I also wanted to try one of the OASIS class ships. We had a balcony cabin (8540). This cruise was in celebration of our 25th wedding anniversary so just my and my amazing wife took this trip. Pre-Cruise / Embarkation: We flew into Orlando the day before, rented a car (Hertz) and drove over to Daytona Beach for the day. Had a nice time and good meal at a favorite of ours “Aunt Catfish’s”. We stayed about 10 miles South of Port Canaveral using Marriott points I had. Next morning drove to the Port Canaveral Hertz return which was ½ mile from the port entrance. They shuttled us over where we handed our luggage over the to porters around 10:30 and we were on the ship less than 30 minutes later. Easy Peasy! My wife has celiac, so she cannot eat gluten and we informed out wait staff in the MDR on our first night. We never had to tell another sole after that. We had the early fixed dining and our waiter (Adrian) and section Head Waiter (Taylan) bent over backwards to accommodate her dietary restriction. Taylon would bring the menu to my wife for the following night and told her to order anything she wanted, and he would be sure they made it gluten-free. They even made French Onion soup of her one night with gluten-free bread. I could name numerous other items as week but generally anything on the menu she wanted, they made it GF. We even ate at Wonderland one night and it was AMAZING. Not for the meat and potatoes crowd but if you enjoy culinary adventure, this place is a MUST. Our waiter there, ‘Junior’, was fabulous and had a great sense of humor. I highly recommend Wonderland. We only ate in Windjammer for lunch on our first day and breakfast on our last day and it was very good as well. We ate breakfast and most lunches in the MDR. My only issue with the meal was our first night in the MDR where I ordered escargot, which I do every time when it’s on the menu and it was actually bad for some reason. Anyway, I ordered it again following night(s) and it was like I remember it being on past cruises. Yummy! Read Less
Sail Date October 2019
We booked this cruise via a MLife cruise offer so we got a spectacular deal. Four gals, two ocean view balcony connecting staterooms. Harmony of the Seas met and exceeded our expectations. We had the most amazing time and can’t wait to ... Read More
We booked this cruise via a MLife cruise offer so we got a spectacular deal. Four gals, two ocean view balcony connecting staterooms. Harmony of the Seas met and exceeded our expectations. We had the most amazing time and can’t wait to book our next cruise. Embarkation: quick and painless. We got to the port at 10:30 and was on board by 10:50. Let me tell you, you see pictures of the ship and know it’s big but when you first see it docked in port, it’s just mind blowing how huge the ship really is. Cabin: we had connecting rooms 12574 and 12576. Great location, close to the elevators. Clean and enough storage space. Very happy with both rooms. Mila our attendant was wonderful. Dining: we had the UDP and it was worth it for us. We ate at all the speciality restaurants and only ate in the main dining room once. A great dining experience throughout the ship, the food was plentiful and tasty. Just one comment, with the UDP we were able to enter multiple entrees at all restaurants except for Chops Grille which charges $10. Ports: we had great weather at all our ports, sunny and hot. Labadee, Haiti Great place to sunbathe and swim in the ocean. The BBQ lunch was good. We did visit the artisan shop but did not buy anything. The local vendors were asking us to come with them to view what they were selling but we politely declined and were left alone. San Juan Puerto Rico We didn’t enjoy this port as much as we thought we would. Bought the San Juan culture tour via the ship for $55 per person and just didn’t feel like we got our money’s worth. Not sure if we would come back to this port anytime soon. St.Maarten We booked the island tour via Amigo tours and enjoyed the tour. Our stops included Orient and Maho beach. We saw a big Delta airplane land which was a great experience. Disembarkation: we had the self disembark so we were off the ship by 8:30am. Also very quick and painless. Read Less
Sail Date October 2019
My wife and I sailed on the Harmony of the Seas for the third time, embarking in Port Canaveral and sailing to the Eastern Caribbean on September 15, 2019. My wife has to use a wheelchair for going more than short distances; therefore, ... Read More
My wife and I sailed on the Harmony of the Seas for the third time, embarking in Port Canaveral and sailing to the Eastern Caribbean on September 15, 2019. My wife has to use a wheelchair for going more than short distances; therefore, this review will highlight our wheelchair experience (perhaps providing an assist to someone looking into travelling with a wheelchair), followed by highlights of the ship staff and the food. Wheelchair experience: A critical key to a very good wheelchair experience is letting Royal Caribbean know your need and plans. They will provide a “pusher” and a wheelchair if requested. We have our own wheelchair, needed to get into the terminal when boarding and back to our vehicle when leaving. Pushers are available just inside the terminal entry for people who use their wheelchairs. They did guide us through a wheelchair dedicated security line and up to the boarding area on the second floor. A ship crew member becomes the “pusher” in that area and got us up the ramp and onto the ship. The pusher continued until we arrived on deck 17 at the Coastal Kitchen and Concierge Lounge, a terrific assistance because we had small carry-on luggage pieces. (Don’t forget to tip). There is no on-board wheelchair assistance. We found most passengers to be very considerate of our wheelchair situation when entering and exiting elevators and venues. It does require an occasional wait when elevators are full. Major venues like the theater, ice rink and aqua theater have places for guests in wheelchairs. The Windjammer also has reserved tables for wheelchair users. Disembarkation also requires a little planning. “Pushers” are made available and there is a meeting area for them. We met ours in the concierge lounge and were guided very quickly off the ship to the transportation area. Elapsed time for the process was about fifteen minutes. The key, again, was planning and coordination with the RCCL and ship’s staff. Wheelchairs can make for awkward and difficult inconveniences. RCCL and the Harmony of the Seas staff eliminated those for us. Harmony staff: The ship’s staff were excellent! They were knowledgeable, friendly, helpful and cheerful. Their service started with the Greeting staff in the terminal, the pushers, and security. It continued to the Coastal Kitchen assistant maître d and concierges to our room steward. It continued with the casino staff and venue hosts. It is nice to introduce ourselves and learn a little about several of the staff members, many worth noting here. Our room steward, Janelly, was cheerful and met our expectations for every action we needed. The Asst. Maitre D, Ace Angeles and his assistant Nino efficiently seated us at every meal we had in the Coastal Kitchen. The wait staff included, John, Steve, Laurance, Dana, Rico and Lotoyo as well as a few others. The Coastal Kitchen process allowed us to meet several of them. The Chef, Henry, was also out and about at nearly every meal. Express any concern and Ace was on it. The concierges Jeremias and Mohammed were available and happily assisted with reservations and wheelchair arrangements. The “Next Cruise” bookers, Ines and Emma, were expert and efficient. Notably, Melbourne, a ship bartender was our pusher getting off the ship followed by Brian who got us to the transportation area. Want to learn about the home countries of the staff members? Just start the conversation. We met staff from the Philippines, Ireland, Indonesia, Dominican Republic, Florida, Bosnia, Jamaica, China, and Ukraine. Many had several years of experience with Royal Caribbean and had travelled on many ships to several countries. They frequently have great hints for places to see and visit. Food: Dining is a primary reason we enjoy cruising. Royal Caribbean and the Harmony of the Seas do a good job at presenting good food efficiently. It is a great opportunity to try foods that would normally be unavailable or unknown. Most of the foods we tried were very good. There were a couple we tried that we didn’t care for. We ate most breakfasts and dinners in the Coastal Kitchen, a few lunches in the Windjammer and one lunch each in Sabor and Izumi’s teppanyaki (prepared at the table). Breakfast choices included more than we would ever select from a la carte to a full breakfast. Eggs any way we wanted, Belgium waffles, bacon and sausage, pancakes, juices, toast including a bun like sourdough, fruits, and very good coffee. The waffles with syrup, whipped cream and fruit were especially good. The Windjammer buffet lunches were excellent opportunities to try new or unusual (to us) dishes. Salads, burgers (good meat), roasts, chicken, and pasta were always there. Ethnic choices included American, Oriental/Asian, Indian, and Mexican. There were numerus dessert choices including three flavors of ice cream every day. We had a Mexican food lunch at Sabor on the Boardwalk. Nice choices and flavors. We also had lunch in Izumi with meat and seafood choices. Both gave us more than we could eat. There was a charge for these lunches in the specialty restaurants. Dinners in the Coastal Kitchen included choices of appetizers, soups and salads, and entrees. We had filet mignon, prime rib, branzino, cod, lamb loin, shrimp cocktail, crab crusted flounder, roast duck, lobster, baked Alaska, ice cream, creme brulee, and nice selections of breads. The fish are usually nice choices on cruises with the branzino and cod being especially good. The meals in the Coastal Kitchen were served by a very experienced group of waiters, and prepared by Chef Henry and his staff. There are several other dining venues on the ship including the cafes, Sorrento pizza, the solarium bistro, Johnny Rockets, and the other specialty restaurants. Too many for us to try this cruise. Conclusion: The RCCL Harmony of the Seas cruise experience was very nice. We got along well with the wheelchair. We enjoyed the services of a very professional and experienced staff. The food was very good. We’ll be back. Read Less
Sail Date September 2019
My husband and I have been on many cruises and we have been on two Royal Caribbean before, but never on a ship this large. I was worried that it would be so crowded, but that was not our experience. SHIP The ship itself was ... Read More
My husband and I have been on many cruises and we have been on two Royal Caribbean before, but never on a ship this large. I was worried that it would be so crowded, but that was not our experience. SHIP The ship itself was beautiful. There were so many areas to explore. Central Park with the live trees was really nice as well as the boardwalk with the carousel. The main promenade has lots of shops and restaurants and was decorated nicely. There was the bionic bar, and the rising tide bar. There were many venues for music and dancing. There were waterslides, the abyss (a dry water slide) an ice skating rink, two rock climbing walls, a miniature golf area, ping pong tables, a basketball court, 2 flow rider areas and a water stage area for performances. CABIN We chose an inside cabin and were on deck 8 which was a great location. The cabin was laid out nicely and there was plenty of storage. Our room steward was good, not great. He made towel animals 3 out of the 7 nights. Room was always clean and he came twice a day. ENTERTAINMENT Entertainment was excellent. We saw all of the shows. Grease was fantastic with a very talented cast. We saw two ice shows. The second one, I-Skate was really good. The first one 1887 about the French Revolution was a little strange, but still good skating. There were two comedians we saw at the Attic and in the theater. They were both excellent and we laughed constantly. They also had a headliner who was a juggler/comedian and he was really great too. Very warm and interacted with the audience and really entertaining. The water show at the aqua theater was good too. There was one strange guy who was spinning a lot but the things they did from the diving to flying in the air, to walking a tightrope, to the synchronized swimming was fantastic. They also had 2 parades through the promenade which were nice and they had karaoke every night which was actually fun and lots of music and dancing in different clubs. They had some belly flop and cannonball contests in the pool on sea days and those were very funny although very crowded. The only show we thought was very strange was Columbus, the musical. It was a comedy musical based on Christopher's cousin. They sang modern songs and it was the same cast who performed Grease. Definitely our least favorite. But overall the entertainment was top notch. Make sure you make all reservations before getting on the ship for the shows. They are all free and then you don't have to stand in a standby line and hope to get in. DINING We had breakfast at Windjammer most mornings. Food was good but it was usually very crowded. We ate also a few times at the Solarium Bistro for breakfast. They had the same things that they had at Windjammer on a smaller scale, but it was much quieter and calm. If we were on ship during the day (only 2 sea days), we would eat at the Doghouse (good hotdogs in the boardwalk area) or at Minibites for hotdogs, hamburgers, nachos, etc. Once we went to the Windjammer for lunch. There was also soft ice cream on the pool decks that was really popular. When we boarded, we ate at the Park Café and it was very nice with paninis, salads, etc. For dinner we chose my time dining because we didn't want to be stuck to a set time. We did make reservations before getting on the ship for all dinners which is very smart to do. We ate at the Icon Grill on deck 3 and had the best waiter and helper ever. We ended up requesting them every night and were able to sit in the same place. Our guys were Iwayan and Ketut and they were beyond fantastic, catering to our every need. We were with friends so there were 4 of us each night. All food was good and there were plenty of choices every night. Sometimes we even got two appetizers because there were so many great things to choose from. High praise for the food and staff at American Icon. We also had pizza at Sorrentos one night after a show. It was okay. SERVICE Service overall was great. All workers were pleasant, helpful and said hello. No complaints at all. PORTS Coco Cay- was fantastic. We have been to many cruise ship islands and hands down, this was the best. They have everything there and it is laid out so nicely. The beach areas were great with a ton of chairs and umbrellas. There is also a huge pool with a swim up bar, large enough for 2,200 people!! They had a DJ and the pool although crowded, was really fun. They had some kid areas for them to play and with the waterpark, that left the pool to have more adults which was nice. There was ziplining, for a fee, a cool hot air balloon ride for a fee, and an awesome looking water park (which was expensive) but lots of families were there and it looked really cool. There were 3 places for lunch and the food was the best and most varied of any ship's island food we had. Top notch and it was nice that there were 3 different places to get your food so depending where you sat, you went to the closest place and it was not overly crowded. We really had a great day there. Kudos to RC for making their island so great. There were also plenty of little shops and stores that sold Bahamian goods. It really was a perfect day at Coco Cay. Costa Maya-nice port and so many things to do right at the port if you didn't want to leave. We did a tour not with the cruise as I can always find better, less expensive , smaller tours on my own. We went with Native Choice tours and they were great. We went to Chacchobben Ruins and to Bacalar 7 colors lake and had lunch. We had a great tour guide and a very nice day. Roatan-we went to Little French Key as we have been there before and love it. It's a small private island with everything included and there is so much to do there. Great day. Cozumel-We have been there many times and this time decided to make a reservation at Mr. Sanchos beach club. This was $55 pp for all you can eat and drink all day. The place was great. It included kayaks and the ocean was beautiful and so clear. They had two pools with swim up bars. The entire staff was great and worked their butts off. There was lots of shopping there too. Highly recommend for a relaxing day. EMBARKATION AND DISEMBARKATION Both went very smoothly and no problems whatsoever. Good system they have. Although the ships holds 6,600 passengers and we were told it was full, it never felt overly crowded. Things were spread out really nicely. We loved their nightly themed parties in the promenade that had 80's and 90's, etc. We loved trivia at the Schooner Bar and loved the informal talk and questions with the captain and some of the head officers. One of the nicest thing I have ever seen was a tribute they did to all of the Veterans. It was held on the last sea day. The captain, cruise director, and head hotel guy all were elevated at the rising tide bar with an American flag draped and recognized all Veterans from all wars who served and people that have passed. There were a lot of Veterans on board visibly moved. They had a bugle player play taps, had a moment of silence, then our cruise director, Dennis sang a beautiful rendition of the star spangled banner while all of the ships officers lined the promenade. The chef even made a gigantic American flag cake for the passengers to enjoy afterward, The entire event was really moving and really nice. Kudos to RC!! The pool areas were crowded as they always are especially on sea days, but that is expected so although you are like sardines, it's okay. Because you can also use the water slides (3 of them), zipline, rock climb, use the flow rider, play golf, basketball, ping pong, etc. as another option besides the pool. There were plenty of chairs in the pool area so we were always able to find something. We have no kids so we cannot speak about that but they did have a great kid pool section for the little ones. The gym and spa also seemed nice although we did not use them, we walked through. Overall, a fantastic vacation on a truly beautiful ship with so many things to do!! Read Less
Sail Date August 2019
Harmony of the Seas Ratings
Category Editor Member
Cabin 4.5 N/A
Dining 4.0 4.1
Entertainment 5.0 4.3
Public Rooms 4.0 4.4
Fitness & Recreation 4.0 N/A
Family 5.0 4.3
Enrichment Activities 2.5 N/A
Service 3.0 4.3
Value for Money 4.0 N/A

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