3 Helpful Votes
Sail Date: July 2018
We have cruised many times - Harmony is one of our favorite ships - the staterooms are a bit larger, the ship is immaculate, shows are great (especially the High Wire!) and staff is super friendly. Jeffrey, our cabin steward, was the ... Read More
We have cruised many times - Harmony is one of our favorite ships - the staterooms are a bit larger, the ship is immaculate, shows are great (especially the High Wire!) and staff is super friendly. Jeffrey, our cabin steward, was the best we have ever had. Although we didn't love the food at Wonderland, the experience was different and phenomenal. We did feel, however, that we were "nickled and dimed" for absolutely everything aboard - when we sail NCL, for example, the drink package is included, as are typically 3 or 4 specialty dining nights. Places like Johnny Rockets and Sabor should be included. RCCL Harmony's drink package is ridiculously expensive, as are the excursion packages. Bingo is too much $. We were traveling with two 17yr olds. There were not many events designed for that age - they all seemed to be geared toward the 12-15yr olds. Also, I feel that more coverage should be given to the Solarium. It's a beautiful, quiet area. Although signs said the areas were for 16 and up, there were many, many kids younger than that in that area, and in the hot tubs there as well. We love RCCL, but wish that they were a bit more competitive with pricing. All in all, a great trip! Read Less
6 Helpful Votes
Sail Date: July 2018
This ship is simply amazing. It has so many things to do that we found it hard to fit it all in during our recent 7 day Eastern Caribbean cruise. Of the cruises we've been on this ship and it's on-board staff were the best. With ... Read More
This ship is simply amazing. It has so many things to do that we found it hard to fit it all in during our recent 7 day Eastern Caribbean cruise. Of the cruises we've been on this ship and it's on-board staff were the best. With the exception of a single staff member from the Next Cruise group, everyone we met were kind, professional and helpful. The ones we interacted with the most were our stateroom attendant and our main dining room staff were the absolute best of any cruise experience thus far. This ship itself is well maintained and clean. The staff at the flow riders were also amazing. They helped my son get the hang of the boogie board and by the end of the cruise he was up on his knees. My biggest complaint has to come with the extra and hidden costs we found once on board. If you want room service, be careful, even though the bill shows "No Charge" when you're ordering, you might see an $8 service fee still depending on what you ordered. There was no way to tell from the menu which would incur a fee and which wouldn't. This to me was a blatant hidden charge and unacceptable. There were also a lot of extra expenses that made it feel like they were trying to nickel and dime us to death. For example, on the way to a show in the Royal Theater we smelled popcorn. When it comes to popcorn my daughter can sniff it out like a blood hound. She quickly found where the smell was coming from. We asked for a couple of buckets (smaller than the small buckets at most movie theaters) but was appaled to find they would cost $3 each. Really Royal Caribbean? You gotta charge for the tiny box of popcorn? I also felt that all of the restaurants on the board walk should have been inlcluded, not just the hot dog stand. I mean if Carnival can offer a burger joint and burrito stand at no additional cost to its guests, why can't Royal Caribbean do the same? In the end, I felt like I paid a premium to go on this ship but was being offered budget fare style amenities some times. Those were our only cons, the rest of the experience was fantastic save our Labadee experience which I'll get to. Getting on and off the boat was the easiest of all the cruises I've been on. There was never too large a crowd at the gangways and they always had multiple entrances. It was fast and simple. The same was true for disembarkation. It took us no time at all to get off the ship once we arrived home. We chose the self-carry option and we just grabbed our bags and walked off the ship. Our cabin was good. About what we expected for what we purchased. It had a king bed plus a sofa bed with trundle. I would have preferred a Pullman bed above the sofa bed however as with the trundle pulled out it basically cut off access to the balcony. Dining on board was also about what we expected. We ate all of our dinners in the main dining room. The food was great with the exception of a couple of dishes but that's ok. Lunches we had in the Windjammer, Mini Bites, The Park Cafe and Jonny Rockets. I would avoid Mini Bites unless you have small kids. The burgers there are soggy grey mush. They also offer hot dogs, chips and fries with various toppings such as melted cheese and chili to top them with. The biggest problem is that kids often go there unaccompanied and are simply nasty. The burgers are cooked with a bit of onion and I witnessed one boy picking off an onion and throwing it back in the serving tray. No thanks. Just avoid it. The windjammer was good. We had a breakfast and a lunch there. They make everyone wash their hands before entering and it's a more supervised buffet than the Mini Bites. The choices were also greater. Both our breakfast and lunch experiences were enjoyable. One of our favorite places to eat for lunch however was the Park Cafe which was included. Soups, deserts, sandwiches, salads and paninis, all made to order. Best lunch venue on the boat. For breakfast however, head over to Johnny Rockets, it's the only meal there that is included and it's all made to order. The best breakfast on the ship. The solarium bistro is also a good option and typically less crowded. Kids aren't allowed there but they don't enforce it. We saw a few families there with their kids. As for dress codes, they don't really enforce those either in any of the included dining venues. In the main dining room we saw people in t-shirts and cut off jean shorts a couple of nights. Most people did tend to put on their Sunday best however. If you are planning shore excursions for any of your ports, please read independent reviews of those where you can find them. I'll give short descriptions of what we did. For Phillipsburg, St. Marteen we took the troll tour. The kids found it boring and it mostly was. The good thing is it dropped you off near Great Bay Beach and if you wanted, you didn't need to get back on the trolly to go back to the boat. Just stay there and take a ferry back to the port for $3 which is what we did. Great Bay Beach was really nice with a lot of wonderful restaurants along the boardwalk. There are a lot of street vendors there but I found them to be less pushy than most I've visited so it wasn't too bad. Some of the best food I had on my vacation was at this beach. Try something local, I don't think you'll be disappointed. For San Juan, we didn't book any excursions as we weren't on the island for long. We just walked over to the fort and toured that before finding something to eat and getting back on the boat. If you haven't been to San Juan before I do recommend the fort. It was very interesting. We were most excited to go to Labadee and it was the most dissapointing. Some of this I will admit was our fault. My advice, don't book too many things to do. You'll spend your whole day walking all over the island and standing in lines. We booked the snorkel safari which was only just ok. There wasn't a lot to see there. Then we booked the Arawak Aqua park. The kids did have fun playing on all the bounce toys in the water but be aware they don't seperate by age so if you have small ones, know that there will also be teens in there with you. The biggest disapointment though was the coaster, our third booked activity. We purchased the all-day pass because it was cheaper since we only needed tickets for myself and my wife. Our two kids got to ride with us for free. Our all-day pass got us a single ride. Royal sells too many single ride arm bands and the line got too large and moved extremely slow. Only one cart can go at a time, and they have to wait for that one to get 120 feet away before they launch the next one. We waited in line for an hour, with no shade. The ride itself was awesome. Once on we had an absolute blast. We neither had the time or the desire to stand in that hot line again however. If you're going to do it, buy a single ride ticket and hit it first thing otherwise forget about it. Overall, we'd definately do this ship again, it was a great vacation despite some of the disapointments. We've learned what to do better next time and now know what to expect with the hidden and extra charges. Read Less
Sail Date: July 2018
Embarkation/Disembarkation proved to be truly seamless in their operations.HOTS was immaculate. Dining was divine. Our balcony cabin on the 11th floor was cozy and the square footage just enough for us. On the other hand, Guest ... Read More
Embarkation/Disembarkation proved to be truly seamless in their operations.HOTS was immaculate. Dining was divine. Our balcony cabin on the 11th floor was cozy and the square footage just enough for us. On the other hand, Guest Services. GS is just that. A Service Team. GS must prove to be better when assisting passengers. We are there to enjoy our sabbatical. For many, this happens once a year. Some of us have planned this event for over a year or so. When we are in need of aide, please assist. And do so with all the sincerity you can muster. Large ships can be overwhelming and especially for the young, the challenged and the more mature. Shop curators likewise could use some quality customer service training. Assist. Be helpful. Yes, I love the years of Royal's consistent top-shelf level of superior quality customer service and because of this will most assuredly cruise again with them...on a different ship. Fine tune Harmony and let's see what merchant shanties strum along. Read Less
1 Helpful Vote
Sail Date: July 2018
Inter generational cruise to celebrate a 40th birthday. Booking direct with Royal Caribbean from Australia difficult as it was impossible to speak to the same person twice and necessary to keep punching phone numbers to get to the right ... Read More
Inter generational cruise to celebrate a 40th birthday. Booking direct with Royal Caribbean from Australia difficult as it was impossible to speak to the same person twice and necessary to keep punching phone numbers to get to the right area. Call centre staff less than knowledgeable and benefits of a suite were not explained until we boarded, which required cancellation of paid packages. Excellent for children. Royal Genie, who was provided with our stateroom, materialised from his lamp at appropriate times and was invaluable at boarding, disembarkation and at times in between. Our cruise experience would not have been as good without his magic. Our cabin attendant was a lovely and helpful person who worked long hours keeping our stateroom in immaculate condition. The facilities in the Children’s club were excellent.. The children wanted to spend most of their time there. There was a huge variety of food in the Windjammer, to provide for all tastes. The shows were of very high quality, with professional actors. Negatives are constant noisy music everywhere. Difficult to find a quiet place. Shore excursions were chaotic. Had to wait for too long milling around in the hot sun ( up to an hour). Read Less
2 Helpful Votes
Sail Date: July 2018
We chose this cruise line because we thought it would be great for our teenage daughters. It was a not a great experience for our kids. They tried every night to meet and mingle with other kids. They didn't make one friend the entire ... Read More
We chose this cruise line because we thought it would be great for our teenage daughters. It was a not a great experience for our kids. They tried every night to meet and mingle with other kids. They didn't make one friend the entire week and they both tried so hard. It was so disappointing. The people in charge of the kids program could do so much more to encourage kids to mingle with each other. The ship itself is beautiful but your definitely knew how many people were on board. There was often no room to get into the pools and definitely no pool chairs available unless you got to the pool very early. I'm very surprised that the adult only area "Solarium" doesn't have a pool. It has a splash pad. What's up with that? It was our first cruise so we were very excited to experience it. We'll definitely cruise again but will try another cruise line that is more kid oriented. Read Less
1 Helpful Vote
Sail Date: July 2018
We choose this cruise for the ship! The ship is absolutely beautiful. There is everything on it that anyone could imagine ..from young to old. We went with a group of almost 50 people, from the ages of 18 to 68. There are activities for ... Read More
We choose this cruise for the ship! The ship is absolutely beautiful. There is everything on it that anyone could imagine ..from young to old. We went with a group of almost 50 people, from the ages of 18 to 68. There are activities for everyone. The restaurants are lovely. My complaint about cruise : I believe there is a lack of shore to ship communication. For example I have a large group .. for dining I had set seating arrangements and times that were submitted to the cruise line. Well I went to check in the dining room and my group was scattered all over and some of the times were wrong! How can this happen I have been on 6 cruises as group leader and this was the worse dinner mess up. I will say the dining room staff was wonderful and the manager did fix the problem. Not only was the dining room reservations a mess ..so were the specialty restaurants. Yes the fixed them all but I had to spend my first day on the cruise ship fixing all the problems. Good thing I checked all reservations previously made. One other complaint is something is seriously wrong with their software...or and the employees do not know how to use the computers. For example the photos..terrible..You cannot find your photos because they are not assigned to you. Random people are in your photo page. You room key has your room on it but not the floor...every time You use it they ask the floor number ok I understand for privacy but somewhere in the software should be a place for the floor that shows up on their computer when you use the card. Oh the card key works at some places but not all...computer issues! Very frustrating for the workers and guests. Bionic bar great idea! Fun! If the software and computer worked properly, and made the correct drinks. Royal Caribbean website needs help..software problem! So you have an absolutely beautiful ship FANTASTIC crew/workers and a computer system that does not live up to expectations. Read Less
1 Helpful Vote
Sail Date: July 2018
In the past cruises, the bartenders are usually the most customer friendly, but this time it was all about the dining servers. Jefferson and Nilesh were absolutely superb! Every night they gave us an above beyond experience and made us ... Read More
In the past cruises, the bartenders are usually the most customer friendly, but this time it was all about the dining servers. Jefferson and Nilesh were absolutely superb! Every night they gave us an above beyond experience and made us feel so special. They sang happy birthday to my cousin every single night! I looked forward to dinner every single night. The one night we went to Wonderland was also one of the experiences that stood out. The server was also great (although I can’t remember his name) and gave us the “wonderland” experience. Overall the biggest downside was the lack of a pool in the solarium. I look forward to going to the solarium every single cruise because it’s an adults only section. I would not go on the Harmony again because of this. That being said, it was one of the funniest cruises I’ve ever been on. The nightlife was awesome and DJ Tony Scott did a great job of mixing up all genres of music every single night. And yes we went out every single night! The shows were great. The Fine Line was okay. But the Grease and 1887 were very entertaining. Also the comedians were hilarious! I look forward to sailing again with Royal very soon! Read Less
Sail Date: July 2018
Largest ship sailing the Eastern Caribbean this summer. We chose it for the activities provided for our teenage granddaughters. They are seasoned cruisers and expect non-stop fun. You get that, and more on this ship. Food in Main Dining ... Read More
Largest ship sailing the Eastern Caribbean this summer. We chose it for the activities provided for our teenage granddaughters. They are seasoned cruisers and expect non-stop fun. You get that, and more on this ship. Food in Main Dining Room is excellent and varied. We have a vegetarian granddaughter who always has problems finding food but NEVER once this past week. We shipped all the specialty restaurants--way too overpriced. Windjammer is a zoo--over 6500 people wandering around the food stations with no clue what they want. So annoying! We did lunch in the Park Cafe. Best hidden secret on the ship. Also, Solarium Grill--great choices for lunch. Cabins are roomy. We overlooked the Promenade. Wrong choice if you want to go to bed before 11. On Air karaoke is rocking and loud. Lots of activities daily but many had up-charges. Drinks are extremely expensive. A martini is $16. Good thing we get comped in the Casino. The odds on Video Poker were horrible but we managed to hit a Royal Flush and a few 4 Aces with Kickers, so we came out ahead. Nice modern slot machines if you play those. Table games are pricey but lower during the day. We cleaned up on $5.00 Three-card Poker. Took the money and ran!! Had a great week overall. Stayed on the ship in the Bahamas(been there, done that) and in St. Thomas (not up for seeing the devastation from Maria)but had a wonderful day in St. Kitts. Georgous island. Read Less
Sail Date: July 2018
We have cruised with Royal Caribbean many times and have always had good experiences! My husband and I were traveling with my parents (age 70) and 18 year old son and his 17 year old friend. We had no trouble getting on or off the ship! ... Read More
We have cruised with Royal Caribbean many times and have always had good experiences! My husband and I were traveling with my parents (age 70) and 18 year old son and his 17 year old friend. We had no trouble getting on or off the ship! It was very easy and organized (especially for people who have cruised before). Everyone was able to find things to do that suited their interests and needs. The ship was beautiful and did not disappoint! We had previously sailed on the Oasis of the Seas several years ago, so we mostly knew our way around and were prepared for the large crowds. However, this cruise seemed more crowded than our Oasis experience for some reason. (You will always encounter rude and inconsiderate people when you are traveling with thousands.) We had a balcony cabin on the 12th floor and we were impressed with the amount of room we had and the storage space. There wasn't a thing I would have changed about the cabin. We went to Jamie's Italian restaurant and it was great! We had a wonderful waiter who helped us decide what to order. It was well worth the price and the food was delicious and plentiful! We also went to Izumi and got a last minute reservation. It was good, but more expensive than Jamie's and not as good in my opinion. Several menu items were at additional cost over the $45 extra you paid per person. We went to Johnny Rockets for lunch and the burgers were delicious!!!! However, the shakes cost extra and the cost was more than I expected per person (I had thought the website said it was like $6-7 per person, but it ended up being over $11 per person???) We went to see Grease and it was really good! We got there early and got great seats for our family. Everyone enjoyed! We also went to the Columbus show and it was cute, but a little goofy. Most of use enjoyed it and laughed quite a bit. My parents and kids went to the 1887 ice skating show and loved it (wish I would have gone)! We went to the Jazz club several night and enjoyed the music and atmosphere. We also went to the Promenade and saw a few of the dance parties. They were fun! The crew was amazing and patient! I can honestly say that I did not meet an unfriendly or unhelpful crew member all week!! I loved seeing Captain Johnny ride around on his scooter or motorcycle and just walking around greeting guests at the Windjammer! Everyone there seemed to enjoy their jobs! We went to Pearl Island in Nassau and had a nice, relaxing day! We did the snorkeling there and the staff was knowledgeable and very helpful. I have been snorkeling in the Caribbean several times and I can say that I saw the prettiest and the most variety of fish than I have ever seen at one place! I would recommend this tour! It's a small island, but it did not feel crowded and everyone had a place to sit and something to do. The lunch provided was not great, but ok. On St. Thomas, we went on a 3 hour tour and visited the mountain top overlook. We had wanted to go to Magen's Bay, but that excursion was sold out. We contemplated doing it on our own because we have been there before and loved it, but opted for the tour instead. We enjoyed the tour and shopping at the Mountaintop shop. It's a bit of a "tourist trap", but the view is amazing and they have some nice souvenirs and awesome banana daiquiris (that were expensive, but tasty)! On St. Kitts, we wanted to go on the 2 hour tour since we had never visited the island, however, that tour was booked. We ended up getting off the ship and going to the shops that were right off the ship and then getting a tour driver to take us on a private tour. We only wanted our tour to last about an hour or a little more because we were nervous about getting back on time. Our driver, Nida, was awesome! She took us to see the main attractions and to the overlook where you can see the Atlantic on one side and the Caribbean sea on the other side of the land. She only charged us $10 per person. My suggestions to people traveling on this ship is to try to book as many activities online before your cruise as you can! We waited a little too late, but were still able to do most of the things we wanted with a little work and patience. We had a great crew member who helped us book shows on the day we boarded. I will definitely cruise with Royal Caribbean again, but will most likely choose a smaller ship. We have always enjoyed RC, but the large ship was a little crowded for me (or maybe my tolerance for inconsiderate people has lessened as I get older). haha Read Less
4 Helpful Votes
Sail Date: June 2018
The ship looked awesome so i had to try. Getting n the ship was very effecient and quick Lunch on day 1 was good but nothing special after that. Cabin was really well laid out with tons of storage. Boardwalk can get noisy at ... Read More
The ship looked awesome so i had to try. Getting n the ship was very effecient and quick Lunch on day 1 was good but nothing special after that. Cabin was really well laid out with tons of storage. Boardwalk can get noisy at noght Elevators are terrible you literally can spend an full half hour a day on them. They stop on EVERY FLOOR when you can even get on. Absoltely terrible Food at specialty was excellent and main dining room it was "good" Entertainment was amazing,,, water shows cannot be missed! Adult area has no pool The Stop in Haiti was ok. I would not pick it as a stop if i had a choice. A bit crowded and loungers were old and broken Getting off the ship was very well run and no issues i would not do this cruise again. I would go on this class of ship , which i loved the ship itself, but with 1) fixed elevators 2) betters stops 3) better dining room food 4) adult pool Read Less
2 Helpful Votes
Sail Date: June 2018
My experience was awesome I cruised with my husband and a group of friends, the shows, the activities were endless. I never thought after 7 days, that I could have easily stayed at least another 3 days to complete the activities on the ... Read More
My experience was awesome I cruised with my husband and a group of friends, the shows, the activities were endless. I never thought after 7 days, that I could have easily stayed at least another 3 days to complete the activities on the cruise that I unfortunately just did not get too. I wouldn’t need another port stop to assure I complete the onboard activities. Looking forward to our next cruise ...& I told my husband the group Way is definitely the best way to go. I am now, a large , new ship Royal Caribbean Fan ! In 150 words or less, the cruise was amazing and full of things to do especially for someone who is super hyper as myself , I am extremely active and things bore me quick yes, that’s even at the age of 49, so the entertainment , the casino, the thrills ( zip lining , rock climbing , the slides omg amazing , my heart was beating so fast , I went without expectations of doing so many activities , I actually thought I would get some reading and however I didn’t ... the exercise gym was state of the art as well. And extremely clean and helpful staff that were visible. Read Less
4 Helpful Votes
Sail Date: June 2018
The biggest ship at the time was the main reason for choosing the Harmony. The quality of the food has decreased in the dinning rooms and the quality of the room service has decreased as well form other cruises that I have taken. Some ... Read More
The biggest ship at the time was the main reason for choosing the Harmony. The quality of the food has decreased in the dinning rooms and the quality of the room service has decreased as well form other cruises that I have taken. Some shows are just great and others are just bad. The ship is a hot ship in the summer specially in the cabins. Some people carry their own electric fans for the staterooms. The best thing was that the ship is the most stable ship I've seen. Most of the time you don't notice the movement at all. Cabins are smaller that in other comparable ships. Overall be ready to spend USD$1,000 more for a family of 4 for food, internet, drinks and mandatory tips and gratuity at the ship. Be ready to spend $1,000 more for 3 shore excursions with your family. Expect to spend $10,000 for your overall vacation, including airfare, ship, excursions, food and drinks, internet, etc. for a family of 4 for your 7 days per year life allowance. Read Less
1 Helpful Vote
Sail Date: June 2018
Ship: Last year was the Biggest in the world. Over 6000 passengers. Impressive level of luxury (decorations,seating,carpeting, etc) Relatively calm seas all voyage but impossible to feel motion at almost 20 knots. 17 decks and impressive ... Read More
Ship: Last year was the Biggest in the world. Over 6000 passengers. Impressive level of luxury (decorations,seating,carpeting, etc) Relatively calm seas all voyage but impossible to feel motion at almost 20 knots. 17 decks and impressive open areas like boardwalk and Central Park. Lots of space so you do not fell crowded by numbers of passengers Cabin. Adequate space and bathroom size. Super clean Dining: 27 bars/restaurants so everything is nearby no matter which deck you are on. Free dining is above average, We had dinners at the main dining room (American Icon deck 3) most nights with set table and waiter. Turned out to be most rewarding as our waiter Peter knew names and favorite drinks waiting. Explore different restaurants for breakfast and lunch. Study ahead of time so you are prepared. Roast beef sandwich at Park cafe deck 8 highly recommended for lunch. Entertainment/Activies: We ranked the shows as follows; 1887 (Ice show), Columbus the Musical, Fine Line and Grease (too long). Make time for "Escape the Rubicon" great family fun. Service: Excellent. Room steward had room ready each day promptly and turned beds down at night. Dining room waiter was a show onto himself. They both earned additional gratuity. Ports/Shore excusions; Save water adventures for the Labadee Private bay. If you want to see San Juan, PR book a private tour. These buses line the street at the end of the pier. One must get around these to cross street to get to walking portion. Steep hills. Advertised free city routes to landmarks were nowhere to be found. waited a 3 different stops for over 20 minutes. Very heavy weekday traffic. St Marteen only has newly built shopping center next to dock. Taxi or water taxi needed to get to town. Read Less
1 Helpful Vote
Sail Date: June 2018
We just returned from a family cruise with 14 of us, ages 9 months to 68 years old and all had a great time. There was something for everyone. The food was good, not great. Service in the main dining room needs work. There needs to be ... Read More
We just returned from a family cruise with 14 of us, ages 9 months to 68 years old and all had a great time. There was something for everyone. The food was good, not great. Service in the main dining room needs work. There needs to be more attention to detail...for example, when a baked potato is served, sour cream should be offered without having to ask. . Although the Harmony is a 5000+ passenger ship, we had no trouble finding a table in the Windjammer or any other food venue. We did wait in very short lines on occasion. We especially appreciated the hand washing sinks that you must pass through before you enter the Windjammer. We did find some empty Purell dispensers throughout the ship. We had a similar family cruise on the Allure 4 years ago and have noticed that the quality of service on Royal Caribbean has deteriorated somewhat. Our room was fairly clean, but we noticed water glass rings on a table that was there when we checked in and a jar of some kind of cream in the night stand. We rarely saw our room attendant and in the past have seen them in the hall throughout the day. Getting on and off the ship was fairly easy and quick, considering the number of passengers. Elevators were easy to get---once in a while we had to wait a few minutes. The pool areas were crowded but we were always able to find chairs. RC is definitely geared for families and that is what made our cruise so enjoyable. A little more attention to details would help, but all in all, they know how to make it fun!!. Read Less
1 Helpful Vote
Sail Date: June 2018
The ship is impressive. It's huge with a lot of passengers, but never did it feel crowded. I sailed this cruise with quite a large group, but I had my own cabin. It's good to know that paying for double occupancy as a single ... Read More
The ship is impressive. It's huge with a lot of passengers, but never did it feel crowded. I sailed this cruise with quite a large group, but I had my own cabin. It's good to know that paying for double occupancy as a single traveler will earn you twice as many crown & anchor points! Ship: It wasn't until the fourth day that I had canvased the entire ship. With it's size and 7 days to explore, I felt there was no rush. Deck 5 is the embarkation deck. It houses the shops and a few bars and eateries. I highly recommend the Rising Tide Bar. It's a 10-15 minute ride from deck 5 to deck 8 in Central Park where it stops under a covered roof. You can hop on or off on either level, depending on available seating. Tip: say 'hi' to Luis and get the "Let's Get Fizzical" drink. If you like bubblies, it's a good one. Deck 15 is the pool deck and adult-only Solarium. Unfortunately, the Solarium was never occupied by only adults. There were kids sprinkled here and there each day. *sigh* I did enjoy the Solarium Bistro, but wish there was a bit more variety at the buffet. I sailed the Anthem of the Seas in the past, and the buffet selections at the Solarium Bistro varied a bit each day, so I was hoping for the same on this ship. Deck 6 houses the Boardwalk. Due to a late booking, I ended up with a boardwalk balcony cabin. Be forewarned: THESE ROOMS ARE NOT SOUND PROOF! I was directly above the carousel, the exit to the Abyss slide is also on that level, and the aqua theater is there too. The noise, including screaming kids, teenagers yelling from their balcony to another balcony several decks below, and just the overall loud atmosphere started as early at 7am on some days and lasted close to midnight on other days. The older couple in the cabin next to me relocated after the first night. I wish I could have also, but there was a sign placed at guest services advising there were no more available upgrades. :-( Dining: Dining in the main dining room was a bit underwhelming. Our service the first two nights was well below the expected standard. After a couple of complaints in the drop box, our service the rest of the trip was much better. The food was good, but not great. I usually take pictures of dishes that are impressive and delicious. I didn't take a single food picture in the main dining room the entire 7 days. The specialty restaurants are worth the price. Aside from Izumi and Johnny Rockets, they all have a flat rate and are essentially all you can eat. I ate at Sabor, Chops Grille, Izumi, and Johnny Rockets. All were very good and much better than the main dining room. Izumi was impressive. Get the futomaki roll! Entertainment & Activities: The entertainment was pretty spectacular. I attended iSkate and The Fine Line. I skipped my reservations for Grease and Columbus the musical, and I never reserved a spot for 1887. All of the entertainers are extremely talented. There were high dives, even higher dives, tight rope walking, and Olympic grade stunts being performed. If you are over 18 and not a prude, go to the adult comedy show. I hadn't laughed that hard in a while! And as always, the cruise director staff was great! Dru (from Anthem of the Seas) jumped ship *pun intended* and is now the cruise director for the Harmony. He kept us laughing whenever he made an appearance. If you do nothing else from the entertainment and activities list, go to The Quest. I won't give it away, but... WOW. Service: Overall, the service was above average. My friends and I got quite familiar with a bartender at each bar. By the third day, they started to call us by name and predict our drink orders! My stateroom attendant was amazing! She called me by name every time she saw me and often stopped to chat with me too. She really went above and beyond for all of my requests, and made my stay more comfortable. Ports and shore excursions: Nassau, Bahamas - We docked at 7am and were scheduled to leave at 2pm. Considering I didn't wake up until about 9am, I didn't schedule an excursion. I didn't want to risk being a pier runner, plus I had been there before. I did get off the ship, but didn't go any further than Del Sol for a souvenir. It was miserably hot and just the hour and half I spent there was exhausting. I do recommend stopping at Linda's Place for conch fritters. Just eat them before returning to the ship because you can't bring back any prepared foods. Charlotte Amalie, St. Thomas - Beautiful at first, but around noon, it was overcast with a storm rolling in. I booked a botanical gardens excursion that included a ride to Blackbeard's Castle. The tour happened, but was delayed by the storm. And all of the glorious views that I was supposed to see were dimmed by the cloudy skies. I was so disappointed. But thankfully, our tour guide did take us to a couple of the scheduled shops for souvenirs, and I was able to get a few great pictures at the botanical gardens before the rain. St. Kitts - I recommend booking an excursion. Otherwise, you'll end up like me, wandering the few shops that were close to the pier. I did get to try some local chocolates and other food, so that was a plus. But once I had my shopping bags full of souvenirs, I was ready to return to the ship. I was back on board by noon and able to enjoy the pool and slide without the crowd of people. Those pools on sea days were jam packed! Overall, Royal Caribbean has a great ship and staff. There are definitely some needed tweaks. This ship is of the Oasis class, and though it's still one of the higher classes, there is clear difference between it and the upgrades of the Quantum class. I'm not sure if I would sail this ship again, but it was a great vacation. Read Less
1 Helpful Vote
Sail Date: June 2018
I'm a loyal RC cruiser and they didn't disappoint me with Harmony of the Seas. The service was impeccable and the food was delicious. The ship was a little crowded and it's hard to get into shows without reservations, so ... Read More
I'm a loyal RC cruiser and they didn't disappoint me with Harmony of the Seas. The service was impeccable and the food was delicious. The ship was a little crowded and it's hard to get into shows without reservations, so that was a little disappointing. We were in a OV balcony stateroom and the room was clean and comfortable. I like that they have added foot stools to the balcony chairs. It made napping on the balcony more enjoyable. Our stateroom attendant Ernesto was great and very attentive to our needs. The service we received in the main dining room was the best. Judy and Valancy were awesome and made our dining experience pleasurable. I do have to mention that I was a little disappointed at the activities that were provided during the daytime and felt that there could have been better choices. Overall, Harmony is a great ship and I will probably cruise on it again, pending itinerary. Read Less
2 Helpful Votes
Sail Date: June 2018
We selected this cruise for a family member's 80th birthday and 22 of us attended. We had problems with room reservations (which were never corrected), food quality in the formal dining room and service has declined and willingness ... Read More
We selected this cruise for a family member's 80th birthday and 22 of us attended. We had problems with room reservations (which were never corrected), food quality in the formal dining room and service has declined and willingness to help by onboard shopping staff is very low to poor - in my opinion. Our food service in the formal dining room (American Icon Grill) was very slow and the food quality was below-average most nights and food temperature was barely warm most nights. My table utensils were sometimes dirty or improperly washed. After dinner coffee was cold. I purchased $10k of jewelry in the port of Cozumel late in the day, and you may know that Mexico refunds about 9% of your purchase price - if you file the proper forms in port. Since we were shopping near the end of the day in port, we were not able to get to the Mexico office in port where you file the refund forms - as that small office was already closed. The Royal Caribbean shopping assistant (young lady with blonde hair) just happened to be in the same jewelry store as us, and she assured us that she could help us kick start the necessary forms the very next day onboard the ship. When I met with her the next day onboard the ship, she quickly told me she could not help me, and that I needed to start the process using a mexican website on my own and then she walkd away. That's fine, but don't tell me the opposite the day before. Also, there are very few water fountains, but plenty of bars where they will sell you bottled water. We have sailed about thirty times and this last cruise with Royal Caribbean reinforced that we probably will select Carnival cruise lines for the next several family cruises. Read Less
2 Helpful Votes
Sail Date: June 2018
Hatmony is a gigantic beautiful ship. The shops, dinning, ebtertainment is upscale but food taste and quality mediocre. The All Access Behind the scences tour was a Huge Disappointment because no one of high ranking status makes themselves ... Read More
Hatmony is a gigantic beautiful ship. The shops, dinning, ebtertainment is upscale but food taste and quality mediocre. The All Access Behind the scences tour was a Huge Disappointment because no one of high ranking status makes themselves available where the tour ends on ships bridge...Not even the Captain and for steep excursions cost per person id truly not worth it. Dockingbin Falmouth Jamaica is a complete waste of a cruise port, there is Nothing to do there at all. The entertainment was good overall but you'd better make sure to book your time slots 6 to 8 weeks before your cruise date or every show will be booked up. There is also no adult disco or adult only areas on biard at Harmony. 18 and up deck areas doesn't exactly provide you with mature quiet lications to just relax? If your looking for the Wow factor based on size and esthetics then Harmony may be for you but traveling with younger kids and teenagers you may want to reconsider and choose another cruise line!!! Read Less
1 Helpful Vote
Sail Date: June 2018
My husband and myself enjoy cruising. We love the mega ships and we were not going to miss out on the Harmony of the Seas. Our immediate family and friends joined us as we traveled to the Eastern Caribbeans on June 2nd. We arrived in ... Read More
My husband and myself enjoy cruising. We love the mega ships and we were not going to miss out on the Harmony of the Seas. Our immediate family and friends joined us as we traveled to the Eastern Caribbeans on June 2nd. We arrived in Florida two days earlier to enjoy shopping, exploring the city and to experience the nightlife. We stayed at the Wyndam Palm Aire which was nice. We arrived at the port around 12:30 p.m. We were greeted by porters and others with a smile and very informative. Embarking was smooth and fast and disembarking ran smoothly Our cabin was available upon arrival. We had an accessible oceanview balcony which accommodated my son. His wheelchair could be maneuvered easily in the room.The balcony is a nice size, however, its little tight when the wheelchair is on the balcony too. The cabin steward (Sen ) assigned to our cabin greeted us with a smile and a warm welcome. He explained how the lights worked, questions we had in reference to the room, eateries and the ship in general. There is a variety of restaurants. The Windjammers Market Place is an international restaurant ( buffet style) setup in stations to please just about anyone's taste. The food is OK. I prefer eating in the dining room or the specialty restaurants in the evenings. There are a variety of restaurants from coffee shops to specialty restaurants. We dined at the Sabor (Mexican) and Johnny Rocket (50/60s style hamburger and milkshake joint). In the main dining room the food was good and the waiters (Rainbow & Leo) were great. The aqua show( Fine Line) and the Headliner was very good, Greece and other shows were okay. The parade we looked forward to was disappoiting (Holidays). The parades on the sister ships and the freedom class in the past were beautilful, as if a circus was walking down the promenade. Now it's sales, sales and sales on the promenade. My grandchildren enjoyed the cruise, activities, and the teen's room. In conclusiom, the Harmony of the Seas is a fantastic ship with something to do for everyone. The cabins were spacious. The service was outstanding, the entertainment was nice and the activities my grandchildren loved. Read Less
Sail Date: June 2018
We had 11 cabins to celebrate my 50th birthday, it was so much fun. The ship is beautiful and loaded with a great staff and many fun activities. We were all very disappointed we could not watch the Stanley Cup Playoffs, we are all ... Read More
We had 11 cabins to celebrate my 50th birthday, it was so much fun. The ship is beautiful and loaded with a great staff and many fun activities. We were all very disappointed we could not watch the Stanley Cup Playoffs, we are all Washington Capitals and did not see them win. Very disappointing and unacceptable for a ship so technologically advanced to deny or not have access to playoff sports events, we could not even stream with the internet through our phones or tablets. Our group was very disappointed when we went to Sabor to get the best Guacamole ever to find it is now a specialty restaurant and the al a cart menu is no longer available, we were on the Oasis in January and could order individually off the menu. Also the quality of Chops Steak House has declined significantly over the past two years. I would also like to mention that we are at Izum the last night on the cruise and it was the best meal I have ever had on a cruise. Some members in our GroupMe at at Park 150 and said it was outstanding. Read Less
5 Helpful Votes
Sail Date: June 2018
My family of four just retuned from a seven day cruise on Harmony. This was our sixth cruise together (3 Royal), (2 Norwegian), (1 Princess) so I think we can provide a relatively objective review. SHIP: Harmony is absolutely gorgeous ... Read More
My family of four just retuned from a seven day cruise on Harmony. This was our sixth cruise together (3 Royal), (2 Norwegian), (1 Princess) so I think we can provide a relatively objective review. SHIP: Harmony is absolutely gorgeous and loaded with amenities. Even though the ship was full, it handled 6700 passengers very well. Unlike some other reviews I’ve read, we never had trouble getting around, using elevators, or finding deck chairs. Sure, the windjammer cafe was crowded at peak times, but no different than any other ship. FOOD: We mostly ate in the main dining room and found the food to be very good—but not great (Norwegian’s was much better—especially the steaks.) We did try Izumi’s one night and absolutely loved it. Our chef, Dennis was hilarious and it turned out to be our favorite night on the ship. We also really liked Jamie’s and even our teenage son came away stuffed. ENTERTAINMENT: The Fine Line is excellent, and we also loved the comedians in the attic. Grease was very good but kind of lost us near the end since we had all seen it before. Columbus is a mess, but the music is catchy so its worth seeing if there’s nothing else on. The movies on deck were first rate (we saw Black Panther) and The Escape Room is a fun diversion. DECK ACTIVITIES: I’m glad to see that Royal got the message about water slides. Since lounging around the pool for hours isn’t our thing we had a lot of fun on the water slides, flow riders, and of course, the ultimate abyss. Even with two consecutive sea days, we never felt bored. ITINERARY/EXCURSIONS: Frankly, I thought the itinerary was weak, but since we were there for the ship, it really didn’t matter to us. The perfume making class on St. Martin still ranks as one of our favorite excursions ever, but this time however we just decided to hang out at the beach (there are some nice ones within walking distance from the pier). San Juan was such a short day it was hard to do much, but we really enjoyed our time on Labadee as the zip line and dragon coaster were worth every penny. SUMMARY/COMPARISON: We had a terrific time on this cruise and would not hesitate to recommend it. When comparing it to Norwegian Getaway (the most similar in class) I would say it is nearly dead even. If pushed, I would lean Norwegian’s way (mainly due to the food and slightly better entertainment) but you really can’t go wrong either way. Read Less
1 Helpful Vote
Sail Date: June 2018
I chose this cruise based on great feed back from a good friend and she was the best travel agent every through xtreme travel . I loved the ship activities and fine dining. The guest service personnel can be better with billing however ... Read More
I chose this cruise based on great feed back from a good friend and she was the best travel agent every through xtreme travel . I loved the ship activities and fine dining. The guest service personnel can be better with billing however overall decent experience. I love the room service Yopi was great and dining server Melissa Jackson was awesome as well #! Over my family friends and I had a great time . Would do it again :) The ports of calls was great and things were conveniently located from and back to ship . The deals we got were great and rock bottom. The only thing with islanders they were a little agressive on their selling tactics but manageable. The free give aways were great but a little time consuming. The shows were awesome with the cruise director he was funny as well. Overall #awesome deal :) Read Less
1 Helpful Vote
Sail Date: June 2018
This is our 5th cruise and 1st with RC so we decided to go for the Harmony as it looked like the best for an overall family experience. We are in our 40's and took our two boys (10 and 14) for the 1st time. At first glance this ... Read More
This is our 5th cruise and 1st with RC so we decided to go for the Harmony as it looked like the best for an overall family experience. We are in our 40's and took our two boys (10 and 14) for the 1st time. At first glance this ship is amazing. Actually I mean it is an amazing ship and 1st time cruisers should be very happy. Overall we loved the ship. We found it to be very clean, good food, good entertainment and very friendly staff. If this was my 1st cruise I would highly recommend this ship. With that said it just depends on what you enjoy in a cruise. Personally, we like to party more than relax. Although this ship does have it's party moments, the Carnival ships seem to really bring the party compared to RC. There are plenty of different things to keep you busy all night. But for us we love to Karaoke and Dance. The Karaoke bar is only open for 1.5 hours each night and is held in one of the smallest rooms on the ship. It was always packed so you couldn't get a seat unless you showed up early. They should really pick a different room for Karaoke and have it longer. As far as the dance club, it was a good room for it but didn't start until 11:30 each night. Again we like to party and don't need to go to bed early but would like to start dancing before 11:30. The shows were good overall as you can imagine they aren't booking Vegas or NYC talent for the shows so the performance won't blow you away but still fun. The food was nothing to get excited about except for Johnny Rockets was amazing in my opinion. Our boys had a great time with the water activities and age specific activities. They loved it all but again this is their 1st cruise. So in our opinion, this is a good overall cruise that offers a little something for everyone. However, if you like to party more than relax then look at Carnival. If you want more of a laid back feel then go with RC. Read Less
1 Helpful Vote
Sail Date: May 2018
Overall, I was very impressed with this ship. The décor is more modern and everything seems updated from Oasis and Allure. I wasn't sure it would make a difference, but we LOVED the water slides. Also, the sports pool on this ship is ... Read More
Overall, I was very impressed with this ship. The décor is more modern and everything seems updated from Oasis and Allure. I wasn't sure it would make a difference, but we LOVED the water slides. Also, the sports pool on this ship is adults only and we really enjoyed that. The service in the bars was outstanding. Embarkation and disembarkation were a breeze and possibly the smoothest we've had on any trip. My major complaint is the food in the Main Dining Room. We are fairly simple and tend to stick to the MDR for dinner since it is included in the fare. While the service was very good, the food was the worst I've had in the MDR on any cruise. The menu lacked variety and the cuts of meat were of such low quality I was shocked. The steak I received was incredibly thin and grey in color. This wasn't a bad piece I received, but was consistent in what I saw each night as it was the standard Strip Steak staple offered each night of the week. If you want any type of quality beef, I suggest you go to another venue. The chicken and salmon dishes were the only ones that were decent. I have felt the quality of the MDR food had dropped since the major push for specialty dining was made a few years ago along with the addition of Coastal Kitchen, but this was a new low. Overall, great cruise and great ship. Read Less
Sail Date: May 2018
First and foremost I want to recognize the staff more importantly 2 of which spent time getting to know us . One whom we only interacted with twice and the other everyday sometimes twice , three times. Both of their names are Janice . ... Read More
First and foremost I want to recognize the staff more importantly 2 of which spent time getting to know us . One whom we only interacted with twice and the other everyday sometimes twice , three times. Both of their names are Janice . Janice served our dinner twice in the MDR , in the short period of time , she learned enough to know what we liked and didn’t like and easily the next dinner we saw her for , she automatically got things for us. She was sweet, social and very funny. We wish nothing but success for her on her journey in the future . The other Janice was our Stateroom attendant. She was by far on her game, she knew us by name , the minute we opened the door in the morning she greeted us with a weather report , well wishes for the day and health. She was so quick with turn around in the room that I swear one morning I forgot something and I went back not twenty minutes later and the room was spot on . The towels were always fresh , our bed was always made and she was always smiling. At night she refreshed our towels and turned down our beds for the evening , aside from a chocolate on my pillow at night ( that would’ve been funny ), I’d say it was very personalized for sure . Everyday being greeted from her I felt confident that she was good at her job and enjoyed doing it . When we saw her last night , we gave her more in gratuity because we felt 100% she deserved it and more. (Even though we prepaid gratuities , we were more than generous with all the waiters and waitresses as well). What I loved about tipping after our meal was the level of appreciation from the wait staff, some hugged us and kept thanking us over and over again , some went on to tell us how they will send the money they get and send to their families at home. (Warmed my heart ) . What made me recognize the 2 ladies more was their smiles and they seriously seemed genuine in personality , not fake and be fake and turn on us when we walk away. I don’t know what kind of impression we left on them but they made us happy . Now onto other things , HOTS needs an adult pool in the Solarium. Beautiful ship indeed but aside from showers and jacuzzis and the flower leafs providing a cool off, I missed the pool. My bf and I do not have children and although don’t mind them on some level but no means did I, we want to be surrounded by kids to just swim in the pool for a few minutes here and there. Yes you have the adult pools but being that they were located by the smoking section ( ex smoker) I didn’t want to be near the smells of the cigars and cigarettes, casinos I can tolerate to an extent but not while I’m swimming or relaxing . The photo stuff needs help, we know for a fact we are missing at least a dozen pics, random pics from our vacation but a photographer would take our pic and either forget to ask for room number or just walk away so fast not giving us a chance to give number to them. So we feel for what we paid for unlimited digital package we missed a bunch somewhere. Everyone on board was on top of the cleaning , which I appreciate for sure. One thing I will say is they need more supervision with the buffet and kids, too many times I saw kids run up to buffet and cut in front of people, grab serving ladles spoons whatever and put food on their hands, (ewww gross) turned me off, I walked away from something multiple times I was really looking forward to because of that. I also saw kids and sometimes adults not washing hands either , all in all for the most part people seemed to do their part for hand washing. Staff again was smiling and helpful when asking for things. More ice tea is needed at all meals and all places and at all times. We aren’t ( I am not mostly ) a soda drinker with my meals morning noon and night , I do however drink Ice tea like it’s going out of style. We also think the day was little to scheduled for us , not enough freedom . I get the shows have times and such but I found I was always rushing for breakfast lunch and dinner times. I like to just go when I’m hungry and not worry about times. I’m not sure when we will cruise again or which ship we would cruise , hopefully we have that opportunity to do so and if we do we hope staff is just as good as they were this time. Weather was perfect considering Alberto was on our tails when we departed from Ft Lauderdale . Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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