1 Helpful Vote
Sail Date: December 2018
Went to wonderland and Chops. First time at specialty restaurants and now I am spoiled. Amazing, five star meals. Did a salsa dancing class. Sorry I didn't do more. Teacher was fun and relaxed and broke down the steps well. ... Read More
Went to wonderland and Chops. First time at specialty restaurants and now I am spoiled. Amazing, five star meals. Did a salsa dancing class. Sorry I didn't do more. Teacher was fun and relaxed and broke down the steps well. Didn't check out much of Labadee or Jamaica. Went to a few art auctions, had a great time, and actually bought a few items. Looking forward to receiving. May not be the best cruise for a solo traveler but I had fun anyway. Took the shuttle to the FLL airport. Not sure I needed to do that with taxis being so easy and available. Chose ship because of the flowrider and the op to dive in Cozumel. Alas, dive was cancelled because of weather but the rest of the trip was fun. Service was terrific and seamless. I did my time for dining and didn't ever make a reservation. Most I waited was ten minutes. Read Less
7 Helpful Votes
Sail Date: December 2018
RC's Harmony of the Seas is a wonderful ship. Like all Oasis class ships, some might say there's too much to see and do, but if you go in with the right mind set, and look for the things that would interest you, you can find ... Read More
RC's Harmony of the Seas is a wonderful ship. Like all Oasis class ships, some might say there's too much to see and do, but if you go in with the right mind set, and look for the things that would interest you, you can find time to do it and have a lot of fun. Having previously sailed on Allure, I knew where to go and where to avoid. We had a Oceanview Balcony cabin. Nice, quiet, private. Now if you don't want privacy, but and don't mind a little noise during the day, a Central Park Balcony could work for you. If you like the noise or a night life person, go with a Boardwalk Balcony. Cause there can e a lot coming from the Boardwalk area, be it the music from Johnny Rockets, or from up above on the sports deck, the amount of people possibly coming from an aqua theater show at night, there's a lot of noise there. Or trip went to St. Maarten / St. Martin, the island looks fairly good a year+ after Irma came through. San Juan, PR. Also looks good, as does the Rain Forest on the eastern part of Puerto Rico. I'm sure if we went to central or western PR, the story would be different. And finally RC's private area of Labadee Haiti, Avoid the artist row. Unless you want to waste money. The only problem I had was with the My time dinning. A lot of people went with this potion and for most nights it was fine, not having a reservation. However on the second formal night, Lobster Tail night. It was a giant cluster you know what. I wish Royal would make My Time Dinning truly my time, by not having reservations unless you have a party of 7 or more. The two Aqua shows, and the theater shows were wonderful as well. Overall a great time, my seventh cruise with RC, and already planning my next cruise. Read Less
6 Helpful Votes
Sail Date: December 2018
ARRIVAL: Spent the night before in Ft. Lauderdale and stayed at the Hotel Morrison in Dania Beach. Modern, clean, great value and close to Port Everglades. Ate at the Portly Pig which was a local fun establishment with great portabella ... Read More
ARRIVAL: Spent the night before in Ft. Lauderdale and stayed at the Hotel Morrison in Dania Beach. Modern, clean, great value and close to Port Everglades. Ate at the Portly Pig which was a local fun establishment with great portabella sandwiches and craft beers. Took a Lyft to the port Sunday morning (far less expensive than taxi or hotel shuttle) and we were on board by 12:00, smooth and fast embarkation. SHIP: We had sailed several times on Oasis, so used to this class of ship. Impressive, beautiful, we always enjoy the art and this one didn't disappoint. Very impressed with many of the large art installations and found the buddah and shiva statues in Silk impressive. Lots of attention to detail. Bionic Bar was a lot of fun to watch. Crowded the first day but after that so manageable. Elevators busy only after a large show and they were very fast. Kept the ship spotless. Not big drinkers and after getting one drink at the pool for $14.95 I took advantage of the mimosa $2.00 sale at the casino during sailing days. Also they gave free mimosas on the last day while waiting for breakfast in the dining room. We got the zoom streaming which was great. We did have one day where the reception was iffy and my husband contacted them and they gave us a refund. DINING: We are vegetarians (ovo/pescatarians eat fish and eggs) so we did not do any of the specialty dining because there was not a lot for us to eat in a Chops for example. We ate most of our breakfast in the Solarium Bistro which I love. It is quiet, healthy fare and not too many people. We ate lunch there often and also this trip tried it for dinner. At breakfast ask for lox, they keep it in the kitchen. Dinner there is romantic, quiet and they have a huge assortment of appetizers such as mussels, ceviche and calimari. The menu trends towards Meditteranean. Dinner in the dining room was fun and the food was fine. Not spectacular but the service more than made up for it. We did Any Time Dining and always asked to share a table and me interesting people. Tried the Windjammer for two lunches the days we were in port and stayed on ship. Like the international flavor and felt the options were extensive and good. ENTERTAINMENT: The director was Michele and I was thoroughly empressed with him and the quality of the entertainment. By far this is the best entertainment I have experienced on board ANY ship. Very edgy and the art direction and costuming were phenomenal. The Fine Line: Fantastic, cool, graphics synchronized to the music and action was great. Far more than a diving water show. Also took in Hideway Heist toward the end of the cruise which was kitchy...both great. 1887 was pretty out there for an ice show, but cool. Great projection showed the ice changing to water and back to ice again. Alot more plot and content than most ice shows and great costumes. Also watched the free-form skating show the last few days which was excellent. Far more orchestrated than advertised and preferred the second i-Skate to the 1887. Comedians were hilarious, took in the adult show as well as the last night family friendly show. Columbus show was wacky and fast paced, enjoyed the romp and the ship onstage was amazing. Grease was well done, great leads and the Orchestra was amazing. We had seen them at Jazz on Four the night before and got to see how talented they were. SERVICE: Prior to going I had read a lot of reviews saying the onboard staff were phoning it in. Did not find that at all, in fact quite the opposite. Everyone was lovely, seemed genuinely interested in us and our trip and went out of their way to be of service. It makes me think that you get what you give. I did see some rude people who were horrible to the staff, always complaining about something. After we were on our excursion in Jamaica (keep reading) it put lots of things into perspective. EXCURSIONS: We had been to Labadee and Cozumel several times so we opted to stay on the ship and enjoy pool time without all the people. The first night of our cruise we met a couple who had been on an entire "Give Back" cruise and they were talking about how great it was to do something for others. They told us about the Volunteer Excursion available in Jamaica so we signed up. There were 13 people in our group and we rode in a bus from Falmouth to Montego Bay. Started at a halfway house where residents can stay for 6 months to get their lives together. The entire place held about 25 residents and was totally self-sustaining. They raised chickens, sold eggs, grew their own food and made crafts to sell. While there we collected eggs and tilled their garden. We also noticed they were in need of a new washer and we collected money to use towards that. Next we went to the heart of downtown Montego Bay which was teaming with people and traffic. We visited a wonderful mission that provided showers and toilitries to the people as well as three meals a day. We were there at lunchtime and helped in the kitchen and served people both inside and out. It was incredibly moving to see the work this group is doing and the people of Jamaica. After seeing people with no shoes and basically living on the street, coming back to the cruise ship and all the oppulence had new meaning. It was so rewarding and I felt good knowing that both of these chairities were getting some of our excursion fees. Our driver Mr. Robinson was a delight and in the future I will look for more volunteer excursions before deciding on a ship. Overall we had a fabulous time and I highly recommend Harmony of the Seas. We took advantage of everything we could...really enjoyed the many parades on the promenade-great costumes and energy. A few suggestions which I will share with Royal Caribbean: Solarium should be no kids at all times. I didn't see any during the day, but people brought them to dinner and it was disruptive. Sorry, I have raised my kids and would prefer dinner that is quiet. Don't fall for the mobile passport app, customs wanted to see the real deal. Zoom was fantastic and allowed us to stay connected via facetime both on ship and with kids back home. Read Less
7 Helpful Votes
Sail Date: December 2018
Heard the Harmony was like Oasis on steroids. I liked the Harmony. Bionic bar interesting to watch. We have been to the ports before many times but wanted to try the ship and it did not disappoint. The shows were very good. The head ... Read More
Heard the Harmony was like Oasis on steroids. I liked the Harmony. Bionic bar interesting to watch. We have been to the ports before many times but wanted to try the ship and it did not disappoint. The shows were very good. The head waiter was very nice to us maria. We are diamond and other couple was diamond plus. We asked for little bites -small little rolls and we got them every night after we asked. There was a lot to do. It seemed at night so much to do and not a lot to do in the afternoon or port days. I had to change dinner around a couple of times due to the shows. This needs attention. Cabin and ship was very nice since ship is only a couple years old. Food was better. Prime rib don't miss. We went with waiters suggestions all very good. Crab cake also good. Salmon is good alternative. Don't miss sea days in diming room. salad is good and pasta also smelled good. We had stir fry which was excellent. The play Grease was very good. Read Less
8 Helpful Votes
Sail Date: November 2018
This was our 45th cruise and the 8th with RCCL. We usually prefer Celebrity but we wanted to try this ship. We were previously on the Allure and the Oasis and had a good time except for the food. This ship was different. The food was ... Read More
This was our 45th cruise and the 8th with RCCL. We usually prefer Celebrity but we wanted to try this ship. We were previously on the Allure and the Oasis and had a good time except for the food. This ship was different. The food was excellent. We ate all our breakfasts and .dinners in the main dining room. .For breakfast and lunch the main dining room offered 2 choices. Full service or buffet. I usually do not like buffets, but the assortment and quality of the food was fantastic. Much, much better than the Windjammer buffet. Service throughout the ship was exceptional. Special kudos to Mimi, our waiter and Elaine Santos, the hostess in the Diamond Club. We booked an ocean view balcony cabin which was very spacious and clean! The entertainment was fantastic. The talented cast performed the show Grease which was totally enjoyable. In fact, we went back on the last day of the cruise to see it a second time. There was entertainment going on all the time. We saw 2 wonderful ice skating shows, and 2 wonderful aqua shows. There 2 comedy shows featuring 2 comedy in each show. Jim David was by far the better comedy. My wife and I were chosen to be on the Love and Marriage game show and we had a ball. The cruise director Michele was the best that we have seen. The only complaint was that there was no tables and chairs around the pool in the “no smoking” area. We usually like to sit at a table to read or play board games. We were unable to do this because all they had by the pool was lounge chairs. All in all, we were pleasantly surprised and are looking forward to our next RCCL cruise, especially since Celebrity has raised their prices drastically. Read Less
12 Helpful Votes
Sail Date: November 2018
I cruised on the Harmony of the Seas November 25th thru December 2nd. This was only my second cruise ever. My first one was last year on the Carnival Vista so my review is mainly based on comparing the two experiences. I will group my ... Read More
I cruised on the Harmony of the Seas November 25th thru December 2nd. This was only my second cruise ever. My first one was last year on the Carnival Vista so my review is mainly based on comparing the two experiences. I will group my review into sections in case someone just wants to skim through it. AIRPORT TRANSFER - 1 out of 5 stars Don't do it. I wasn't planning on it, but someone in our group purchased it for all of us. It cost $30 per person and involved waiting for 40 minutes at the airport to then get on a 20 year old coach bus, which took us to the terminal. The terminal is about a mile and a half from the airport! There was 4 of us, so the cost was around $120 round trip, so $60 each way. While waiting at the airport I checked Uber and it would have cost us under $20 for a Uber SUV with a 4 minute wait time! Bad start to our trip and a horrible first impression of Royal Caribbean. The return trip was a bit better, but we still waited on the bus for around 20 minutes for it to fill up. THE SHIP - 5 out of 5 stars The Harmony is an amazing ship and definitely more upscale than the Carnival Vista. Our stateroom was very nice and especially the bathroom was much nicer than on Carnival. Many bars, restaurants, and things to do. We were able to find 4 empty pool chairs next to each other at any time and in any part of the ship! The only time it felt crowded was after shows when everyone was leaving the Royal Theater or Aqua Theater, which I think is completely normal and to be expected. The pool decks were pretty much empty after 10pm and we got to have a hot tub to ourselves every night. This seemed very strange on a ship that carries so many passengers. After midnight the Promenade and all other parts of the ship seemed empty as well. The casino was never overcrowded at night. We never went to the night club so maybe that's where everyone hung out at night? It didn't seem like there were many kids on the ship and the ones we encountered were very well behaved and not a problem. THE FOOD - 4 out of 5 stars Contrary to many reviews on here, we thought the food in the Wind Jammer was fine. Many healthy options including salads, fruits and vegetables. Perhaps its a matter of expectations. My expectations were pretty low after reading all the negative reviews here and they were exceeded. Also contrary to most reviews on here, we never found the Wind Jammer to be crowded. There was a long line to get in at your typical 12-1 lunchtime so we either ate at a different time or went somewhere else. There are many other options. Not sure why someone would wait in a long line and then complain about the place being crowded. The Solarium was a great option for breakfast, lunch and dinner. Park Cafe was good as well. We used the coupon we got from Costco and went to Jamie's Italian. We were amazed. The entire experience and the food was excellent. Totally disappointed with Johnny Rockets. We also had a coupon from Costco to eat there for free. Thankfully it was free, because the food was horrible. Onion rings stuck together. Super greasy burger. Chilly Cheese Dog that looked nothing like we expected. We thought the burgers and fries at Small Bites were a lot better. ENTERTAINMENT - 5 out of 5 stars The Fine Line was AMAZING! Definitely see the show early, because as other people have stated, it often gets cancelled due to the weather/wind. Grease was great. Columbus was pretty bad. Went from ok, to weird to extremely cringy/embarassing. Turns out the whole thing was basically a Royal Caribbean advertisement. I read many negative reviews about it so my expectations were very low. If I went into it blind, I might have left towards the end. Our Headliner show was Earl Turner. Very entertaining and funny guy. CRUISE DIRECTOR - 1 out of 5 stars I wanted to comment on the cruise director Michele separately since I thought he was horrible. I'm sure that Royal Caribbean does customer research and the whole cruise director concept is catered towards what the majority of their clients want or expect. Firs of all, he was barely visible. I think it was day 2 of the cruise when I found out what the cruise director looks like and what his name is. He didn't seem to be a big part of our experience and he was also not very charismatic. The reason for my review might be that Carvinal set the bar very high. Our cruise director on the Vista was Matt Mitcham. Matt was unreal! Seeing him around and hearing his voice (deep voice with a British accent) was a big part of the whole cruising experience. He danced, he sang, he partied... He is definitely one of a kind and after doing some research it looks like he received a cruise director of the year award which is well deserved! THE DRINKS - 5 out of 5 stars We had the drink package and the first thing we noticed that you don't have to sign a receipt for every drink you got, as opposed to Carnival. This was awesome! The package already contains 18% gratuity and getting a receipt with an "additional tip" line seems like your being pressured into tipping more. We only got a receipt a couple of times in the casino bar. The alcohol selection was great and the drinks were delicious. Definitely not watered down, which we suspected Carnival of doing :-( OVERALL - 5 out of 5 stars The categories I rated lower didn't have a huge impact on our overall experience, which was fantastic! I might not go on the Harmony again (just because I would prefer to try out a different ship) but I would definitely recommend it to others. Read Less
5 Helpful Votes
Sail Date: November 2018
We just got off our Thanksgiving cruise. This ship is really large. There are many different things you can do onboard; mini golf, 3 waterslides, 1 large slide (Ultimate Abyss) with lights and sounds, and 20 restaurants. As part of our ... Read More
We just got off our Thanksgiving cruise. This ship is really large. There are many different things you can do onboard; mini golf, 3 waterslides, 1 large slide (Ultimate Abyss) with lights and sounds, and 20 restaurants. As part of our room package, we received a bottle of wine and a specialty lunch. The ship was sold out so we had a hard time booking Jamie's Italian but part of that is because we had dining at 5:30. We decided to eat at Johnny Rocket's and it never disappoints. We traveled with a total of 6 adults and I love how you can spend as much or as little time together as you prefer. The last night we had dinner at Chops Grille and that restaurant is fabulous. The filet mignon was cooked perfectly and I enjoyed how the sides are served family style. We had a fabulous time and look forward to our next cruise on the Serenade of the Seas! The casino is large on this ship, it felt larger than other ships. We fully enjoyed the art auction as well. It is fun even if you do not buy any art. I like getting the experience of attending an auction and learning all about it. Read Less
1 Helpful Vote
Sail Date: November 2018
It was my 50th birthday and I heard so many wonderful things about these huge Oasis class of ships! I researched obsessively about what room to choose and ultimately went with Room 12599, on the starboard side of the ship overlooking ... Read More
It was my 50th birthday and I heard so many wonderful things about these huge Oasis class of ships! I researched obsessively about what room to choose and ultimately went with Room 12599, on the starboard side of the ship overlooking Central Park. It was lovely! I have a fear of heights and don’t like balconies overlooking the water. But the balcony overlooking the park was cozy and just perfect. Central Park itself is on Level 8. The rooms overlooking the park on Level 9 do *not* have balconies. Levels 10, 11, 12, and 13 have balconies overlooking the park. After reading other reviews, I didn’t want to be on Level 13 and risk hearing the pool noise overhead. Level 12 was perfect because you could hear live guitar music at night but it wasn’t too loud. Ship was magnificent as was entertainment. Service so so friendly. We liked the buffet better than the formal dining rooms (not the uncharged specialty restaurants). Dinner at Wonderland was unforgettable. Trip of a lifetime! Read Less
2 Helpful Votes
Sail Date: November 2018
This was our first cruise so really had no idea what to expect. Everything far exceeded our expectations. The ship itself is amazing with more activities than you will ever be able to get to in a week. Cabin was comfortable and roomy for ... Read More
This was our first cruise so really had no idea what to expect. Everything far exceeded our expectations. The ship itself is amazing with more activities than you will ever be able to get to in a week. Cabin was comfortable and roomy for the two of us. No issues with storage. Food choices and quality was excellent. Be prepared to pack on a few pounds. The most noticeable feature of this ship was absolutely the crew/staff/performers. Every last person we interacted with was friendly, professional and genuinely concerned that we were having a great experience. Our ports of call were St Thomas, St Kitts, San Juan and Labadee. We chose not to book excursions but instead explored each place on our own. Wonderful ports to visit. Our first cruise was so enjoyable, we booked our next one while still on the ship. Will look into booking excursions for our next trip. Read Less
2 Helpful Votes
Sail Date: November 2018
We had a Junior Suite 14230. There was a little foot traffic above us caused by the pool but it was all quite by 9:00 pm and not really a problem. The balcony was spacious and had 2 chairs with feet rest and a table. I ordered a room ... Read More
We had a Junior Suite 14230. There was a little foot traffic above us caused by the pool but it was all quite by 9:00 pm and not really a problem. The balcony was spacious and had 2 chairs with feet rest and a table. I ordered a room decor and a case of water which was in our suite upon arrive as well as all of our pre-booked excursion tickets. It was amazing that it did not feel crowded as there was over 6,300 people on board. Only ran into lines on excursion points. The food was very good as we eat all dinners at Coastal Kitchen or Specialty restaurants. Only real issue was disembarkation as the line was slow and a few customs agents only worked until 9:00 which seems weird and our agent went on break at 9:30 and we were his second to last persons cleared. We heard as we left that there was still over 1,000 people not cleared so why there was several stations without agents was baffling. We used a taxi this time as the past 3 trips we used Ubers but that lot is not designed well and waiting 35 minutes on average for an Uber was not worth the extra $7 - $12 dollars of savings. Read Less
2 Helpful Votes
Sail Date: November 2018
This was my first cruise anywhere and I had no idea what to expect. I was in awe when I stepped foot on the ship. There was so much to do, that I didn’t get to see everything on the ship. Our rooms were always kept clean with some ... Read More
This was my first cruise anywhere and I had no idea what to expect. I was in awe when I stepped foot on the ship. There was so much to do, that I didn’t get to see everything on the ship. Our rooms were always kept clean with some towel animals left on our bed. The Guest Service dept was incredible!! If you ever had a issue (minor or major) they would call and ask to come up to our cabin to make sure they made it right. The activities were all incredible and offered something for everyone. My only issue was if I was in my room at the time of announcements, I couldn’t hear them. Also, we were a bit confused about our “My Time” dining, but finally figured that out (part of being a newbie to cruising). Already booked our next cruise while on the ship. If you’re going, you’ll have the best time !! Read Less
6 Helpful Votes
Sail Date: October 2018
We have cruised on a few RCCL ships before. First time on this class of ship. WOW. First off, we are not your typical snooty cruisers. We strictly book Grand Suites for the amenities and perks, we will never go lower that that. That ... Read More
We have cruised on a few RCCL ships before. First time on this class of ship. WOW. First off, we are not your typical snooty cruisers. We strictly book Grand Suites for the amenities and perks, we will never go lower that that. That being said, I really hate the "crowd" with the "pins" on their chest in the Suite Lounge. I thought a cruise was for fun, not for showing off that you are better because you are a Pinnacle or Diamond Plus or whatever. Too much of that going on. Just have fun, have a Coke and smile and...well you get the rest. I will get right to it. Grand Suite was awesome, Cabin 9654. We loved that cabin, well positioned. I will say that the Grand Suites on this ship might be a bit smaller than on some the other ships we have been on. But overall we loved it. The only critiques I have about this suite are the ice bucket....really guys, make those bigger. TV Programming kinda sucks, but hey who watches TV on a cruise. We really enjoyed the music playing on the Compass and Route Channel. Last critique I have is a very important one....Make-up mirrors for getting ready, invest in those RCCL. questo è molto importante. Cabin gets 5 Stars. Our Room attendant was awesome too. Food: Very brief and to the point. Chops Grill sucks, the only good thing about Chops is the slab of bacon I devoured, our server was not engaged at all, she was more concerned about the other bigger tables there, full of kids and loud obnoxious people. The quality of steaks and atmosphere reminded me of steak night at the Golden Corral. 150 Central Park was awesome, staff there were kinda douchey. Food was fantastic. Johnny Rockets ALWAYS one of my favorites. LOVED IT. Izumi, nope.... Sorrentos we loved it. American Icon for breakfast was awesome, we decided for the al a carte menu instead of buffet. We had a very nice experience, staff were great and food was perfectly prepared to our liking. Room service was good, pizza, burgers, wings...in the middle of the night, can't go wrong with that. Coastal Kitchen for dinner on the last night was absolutely amazing. Try the Lamb Shank over Risotto. Now the best for last. Jamie's Italian - we went there two times during our cruise. We regret not going in place of Izumi or Chops. Everything was on point in Jamie's, our server Pritesh was the best. We had a great time in this restaurant. Overall Winner here is Jamie's Italian. Suite Lounge was the best, the best bartender Roshan. We really loved the drink perks on this cruise, but there are too many unclear exceptions on this perk. 11:00-11:00 free drinks but limited options, Heineken are free but not Bud Light, Johnny Walker not free, but Jack Daniels is free, Champagne is free all day long...on second thought, this arrangement works for us. We absolutely LOVED the Suite Lounge. We met some really cool people in the lounge. The people we met were like minded, in the fact that we were there for fun, not to up our Status or Cruising Resume. JUST FUN..... Ship is big, lots of entertainment, the Halloween celebration was an added bonus, we enjoyed that and are considering doing another Halloween cruise. The ports were meh...our favorite was Labadee Haiti. Just wished there was more fun activities in the Suites Section. Embark/Disembark was effortless, the option for Suites to have baggage sent straight to airport was awesome. The only confusion and frustration was in Port Everglades, port personnel were inept and rude. The porters hustling for tips was a little over the top. Just get my bags and take your dollar per bag, don't fight or flip coins over it. Really shady characters. Overall we give this Ship and Cruise 5 stars. There were a few negative points, but the positive were way more than the negative. We will back on this ship. Read Less
2 Helpful Votes
Sail Date: October 2018
I had a great vacation on the Harmony of the Sea ship. The staff was excellent and very friendly. Any concerns I had were quickly resolved. I was advised on two shore excursions that were great. Particular thank you to Saghordhary Umbay ... Read More
I had a great vacation on the Harmony of the Sea ship. The staff was excellent and very friendly. Any concerns I had were quickly resolved. I was advised on two shore excursions that were great. Particular thank you to Saghordhary Umbay Naiko, guest service officer. She was very friendly and helpful in resolving all my concerns. The rock climbing attendants gave me and my friends an exceptionally good time. They made the challenge of climbing the wall fun and exciting for me and my friends. The room was always clean and comfortable. The food was good at all the restaurants. The only thing I was not particularly fond of was having a garden view room. With adjacent rooms on the other side it seems a bit intrusive. I would advise guests who are concerned with privacy to stick with a ocean view room. Overall, it's a great ship and a wonderful crew. Read Less
3 Helpful Votes
Sail Date: October 2018
My husband and I have done several cruises always have a great time but let me start by saying this by far great customer service which we have not felt this way in a long time. Shout to all staff we interacted with through out our 7 days ... Read More
My husband and I have done several cruises always have a great time but let me start by saying this by far great customer service which we have not felt this way in a long time. Shout to all staff we interacted with through out our 7 days cruise but hands done to Mercelyn, Igede, Joseph and Richard from On air bar, Nizar and Imade from American Grill Icon dining. Since day 1 we encounter smiles, lots of laughs, service was just great!! Never change that great attitude you have!! We are already looking to travel again, we love cruising but this experience made us feel special! Lots of entertainment through out the day. I am happy that the formal nights were actually formal. We have encountered in our previous cruises that people are not using the proper attire for these 2 night of formal attire in the dining area. They should not be permitted in the dining area if they aren’t willing to dress up. There are lots of eating options for those who aren’t willing to dress up. Read Less
4 Helpful Votes
Sail Date: October 2018
We had a great time on Harmony of the Seas with our family of five! Embarkation was different from the last time we cruised with Royal 5 years ago. You don't get your seapass card until you get to your room. You had to go through ... Read More
We had a great time on Harmony of the Seas with our family of five! Embarkation was different from the last time we cruised with Royal 5 years ago. You don't get your seapass card until you get to your room. You had to go through security first and then in line for check-in. I had already filled out all the paperwork online before including photos, but they still took new photos there. We had two rooms. We had to go to guest services to see if we could get another card to get into each other's room. We were able to get second cards which worked out perfectly. The first day had some moments where the staff seemed new and unable to answer questions. We bought 4 soft drink packages and the employee seemed distracted with helping everyone but us. Guest services had a line before the line and the employee told us no we couldn't get the second card to the room but stand in line if we wanted. We came back later when the line was shorter and got the second card so that employee was giving out mis information. Buying shore excursions on ship with two rooms was a pain. We had to get help several times. Tickets weren't able to print out and they were not delivered to our room, so I had to go back down the next day to get them printed out. We had a large balcony room - much bigger than any previous ship we had been on. Very nice, spacious and modern. We liked it a lot. We had lots of bags, so hiding them out of sight wasn't possible. We also had an interior room - again very nice, modern and spacious compared to previous cruise cabins. Our attendant was wonderful! He kept the room clean, we got towel animals and I was very happy with the attention to detail. The ship is everything everyone said it would be. Yes there were moments and locations with overcrowding - Can't get into Windjammer on day one. Elevators were impossible after muster stations or shows, but we dealt with it. Overall the crowding wasn't that bad. Muster stations have changed!! We went to the ice skating rink and sat in air conditioning and watched a safety video. Very different and welcoming! Main dining was great. The first night was a little hectic and long but after that our waiters Robin and Giomire were fabulous. My kids had their appetizers as soon as they sat down. Food was excellent. However, the variety was limited. By the 7th night, I was getting tired of some of the same foods. No more singing to you and no more 'theme' nights. The last night they did sing - very nice! No more midnight buffets. However, one night in the windjammer they had chocolate festival. We ran up there to get chocolate covered strawberries and they were already out. I heard a kid broke the stand. I have a curse where I never get them on a cruise and the curse continues. Windjammer was what everyone talked about. Very crowded, felt cramped. It was long and windy but tight. Food was great on somethings and not so much on others. Their scrambled eggs were runny. Mini Bites was perfect to eat at while swimming. We loved eating there. Kids loved the all you can eat pizza at the Sorrentos. After 9pm - you can only get pizza at sorrentos, everything else was shut down! Kids loved the ice cream machines!! Yogurt was only on certain days. Ice cream was only available during certain hours but the kids figured that out quick! Shows were excellent. Grease was great! It was long and cold - take a sweater/jacket to the show. 1887 skating show was great - loved the lady with the hoola hoops. Columbus was dorky and corny - it made you laugh and I liked the songs but was probably my least favorite show. Juggler show was worth it - GO! I made reservations for all the shows before getting on the ship - DO IT! Don't wait. Reservations allow you to get there 30 minutes early to scan your card and find a good seat. They let non-reservations come in 10 minute prior. Best show we Fine Line in the Aquatheater - we went twice it was so mesmerizing. I loved the two guys on the bounce cords - so cool to watch. Wonderland was great! Tip - if you wait to book any extra restaurants, wait til you get on the ship. There are staff from each of the restaurants walking around offering 30% off to eat there. We did the cupcake decorating for $30 per person. We had a great time but $60 cupcakes were never eaten. They gave us 20% off Wonderland dinner and kids ate free if they ate the kid menu. If they ate Wonderland menu it was $10. Haiti - my kids did the Aqua Park. Tip - there is shuttle/tram but it doesn't run first thing in the morning, we had to walk and that was a long walk! Don't book the 9am Aqua Park. Although we got great beach chairs! Kids also did the Dragon Tail coaster - very cool. I had to ride with my daughter since she was too young. It was a nice day to play in the ocean for no additional fee. Straw market was aggressive as usual so we stayed away. We had to wait a long time for the tram back to the ship but worth not having to walk in the heat. Food was good for lunch. Had to wait on hamburgers for a few minutes but not bad. Jamaica - took a 5 hour tour and shopping, don't recommend. Bus was nice and air conditioning and the tours ladies Rachel and Merika were great. We spent the first two hours just driving. They stopped for 1 minute on the side of the road for pictures - can't get out of the bus. Finally after 2 hours we stopped at a spot but the line for the bathroom was long. If you tried to look at the landscape, you were moved to someone could take a professional picture. It was a little bar with music. It was just awkward and inconvenient. Then we went to one little store next where atleast we could go to the bathroom. Drove some more and then went to Reggae Hill where they had food but it was $17 per option and I knew most of it my kids would not eat. We were all starving but couldn't see buying food we wouldn't eat. I bought one meal for my teenager to eat. He just ate the chicken, bread and dessert while the rest of us watched. The location was beautiful but again awkward and kids were getting restless and annoyed and hungry. Then we had another 1 hour drive back to the ship with no talking/tour, just music. My teenagers slept all the way back. I thought there would be more shopping and I didn't realize we would have no other food options made available to us. But I always love seeing the island and learning about their way of life but 5 hours was way to much!!!! Mexico - loved, loved, loved Playa Mia!!! If you have a family go!! There are two packages $99 and $41. We got the $99 not realizing the difference. It included all the water stuff (aqua park, water trikes, slides, pool, etc...) plus buffet and all you can drink open bar. $41 gets you all the water stuff, no food or drink. We don't drink alcohol. The buffet was actually really good food! We only got a limited amount of types of drinks. They had icees but the kids had to pay - really? I had to pay to rent snorkel gear for the boys - I felt like that should have been included. I also got my daughter's hair braided. They wanted $55 but I talked them down to $25. It was relaxing, we got a chair and umbrella. The ocean was clear and beautiful. We only got 4 hours to play. Then a big rain hit. But we were ready to go back. Also you can buy food there and it is reasonable, the extra $50 per person wasn't worth it. We really liked the cruising days because teen lounge had stuff going on every night and the boys could sleep in. Minors have a curfew of 1am if unsupervised. My teenage boys loved the teen lounge, activities and hanging out. They met kids from all over the world and are now on a group chat to keep in touch. They learned more that week about other countries than they have in school the last 9 years. Plus I seemed to always know where to look for them when I wanted to check on them. My 11yr old stayed in the Adventure Kid Club a few times. She had fun but she preferred to stay with me and swim, go down slides and she loved the Abyss!! Yes we would definitely go again! This was my first cruise with kids and I am wore out. Keeping up with all the activities for them was fun but tiresome. I need another vacation for just dad and I so I can sit on my butt! I brought a water bottle and filled it up at all times and that kept me happy! Have the kids bring a drawstring back pack so they can keep their lanyard, water bottle and/or drink cup in. Make sure you buy a lanyard with a plastic pouch, they don't punch holes in the seapass cards anymore. Lanyards run about $8-10 on ship. Pictures are expensive!! $100 for 6 pics and $150 for 10 pics. They put it on a USB drive. They are great pics but really $150 for 10 pictures. Getting off the ship was very easy and quick. We were off by 8am. We went back to a hotel since our flight didn't leave until Sunday morning. We got a taxi for 5 people and 6 bags for only $19. Hotel charged $10 per person for taxi from hotel to ship. Take a taxi! Thursday night they have a $10 t-shirt sale - wait to buy a shirt then. It was a crazy mad rush of people but we got lots of great t-shirts from each of the islands and royal. Loved the vacation and would do it again in a heart beat! Read Less
4 Helpful Votes
Sail Date: October 2018
We went on a back to back 6/10 and 13/10/18. Travelled with husband, daughter and partner 25 and 26 and daughter 16. The whole holiday was amazing, could not fault the ship it was huge, spotless and had the wow factor. The staff were ... Read More
We went on a back to back 6/10 and 13/10/18. Travelled with husband, daughter and partner 25 and 26 and daughter 16. The whole holiday was amazing, could not fault the ship it was huge, spotless and had the wow factor. The staff were fabulous, polite, friendly and professional and they deserve a huge thank you as they go out of ther way to make guests feel special, There is so much to do on board for all ages. i had read reviews before I went and some were mixed, however the most complaints were about the lifts being busy, too many peope and poor service in Windjammer 1) there are 24 lifts on board plus sairs, yes sometimes the lifts are busy, but we always managed to get in one and it really wasnt an issue 2)too many people, well surely when people boo a cruise of this size they know beforehand the ships capacity. We always found a sunbed without ny problems but did spend our time in the adult solarium area, one complaint about that is they should have a small pool there instead of all hot tubs. the pool areas were very busy but i cant comment on them. 3) the windjammer and solarium could be busy, however the staff were great and in my opinion very patient at the rudeness and untidiness of guests, who sometimes would push in. Food in the main dining was ok but not fanatastic, windjammer food was better. The speciality restaurants were super, 150 being the best, Jamies was good too. The ports were great with exciting excursions to suit all tastes. All in all a grat holiday, good value for money and we would most definately go again. Read Less
5 Helpful Votes
Sail Date: October 2018
Where to begin! When I started reading reviews on the Harmony of the seas, I got a little worried. most reviews that I read was that they are very expensive or that the food was awful. that is so not true. This was my 8th cruise. I have ... Read More
Where to begin! When I started reading reviews on the Harmony of the seas, I got a little worried. most reviews that I read was that they are very expensive or that the food was awful. that is so not true. This was my 8th cruise. I have been on many different ships from NCL sky to the Escape. Carnivals Dream and Magic. so I was used to knowing what to somewhat expect from this line. Embarkation: I was really shocked we arrived at a little after 10:00 am from our hotel. met with the porters. they asked if our bags were there we said yes. he then said I've got everything you go ahead and enjoy your trip. wow amazing right. so friendly. we walked in and were greeted with a wonderful security staff. waited in line for maybe 5 mins and were on our way to check in. 10 mins later we were taking our photo and heading up the escalators. I was shocked to see no one sitting there waiting. we were greeted by Royal Caribbean security and they scanned our sail and sign card. and say your all set. I have never ever been able to board a ship that fast. I always have to wait until 11:00am or sometimes even 12pm. this was an amazing start to our cruise. First thoughts getting on the ship. WOW it looked like I stepped in to a mall. it was so grand and awesome. I had to stop by the guest service desk to deposit money too my onboard account it was simple and fast. I was pleased with the level of service given at that time. from there we went to look around as we were not very Hungary because we just ate breakfast ( if we had known we would have gotten something light to eat.). we decided to head to the boardwalk area and check that out. I am a huge fan of Starbucks so I wanted one right away. we sat there for a little while and admired really how big the ship was. then I finally had a chicken sausage at the dog house. it was so good. by the time we were done there it was time for our rooms to be ready. I was astonished at how large the ocean view balconies are they are huge and comfortable. we did a little more exploring and decided that it was now 3:15pm and we should head to the royal theater on deck 5 to get to our muster station. muster drill went fast they even had a short film on all the safety stuff it was amazing and entertaining. I believe all ships should use this technology. Sail away: we were able to get on an elevator rather quickly. for a ship that had almost 6,000 people on it I never had to wait more than 5 mins for and elevator it was great. and it was a straight shot to the 15th deck. from there we went to solarium for sail away it was the most perfect spot right at the front of the ship where you could see everything. after sail away we went to dinner. ok I might be biased but our waiter Ivaylo and willy were the greatest. Ivaylo would recommend what he liked on the menu and he would double check and sometimes triple check on how everything was. he also gave us a rundown of what was coming up the next day. he was by far my favorite part of the whole trip. he was warm and welcoming. a couple nights we were running late. he would be waiting for us by the host stand. by the 4th night the host was telling us you are in your normal seat please go ahead. we all chuckled at this because they began to know us. the head waiter Jomar would come over and ask us if everything was good and make us feel welcomed by the end of the trip everyone was joking with one another and having a good time. by our last night I was very sad to be leaving I wanted to know more about our wait staff their home countries and what its like to work on a cruise ship. over all my meals were complete oh and the food was amazing as well. Grease! what can I say Grease is the word. we went to the 10:15pm showing of Grease, I now know why they say it may not be suitable for children. Omg some of the dialog was aimed at mature audience. I loved it!! the cast is so talented. although the actress playing sandy that night looked lost at some points during the show so that was a downfall. The fine Line worth the wait our show got cancelled because of weather but we were lucky to be able to watch it another night. it is crazy how the cast is so put together and the divers really do take their life in there hands I would def. recommend. Columbus also amazing our first show got cancelled due to the 5ton ship that is used in the show has a hydraulic malfunction. if you don't like covers you wont be too impressed with it. Headliners. we had a group called Mo5aic on the ship that week. they really are a great acapella group. not to mention the sounds that come out of their mouths is amazing. I wasn't too thrilled with the lack of parties in the promenade. usually there is something going on every night. but on this ship there wasn't. the 2 parties there were great I enjoyed the 50's 60's party and the 90's being a 90's baby I enjoyed all the singing dancing and everyone getting into it. with the youth staff and sports staff. also not seeing the cruise director was a little deterring I'm so used to the cruise director running all the shows and parties so only seeing him during his late early morning show and at a couple events was a little disappointing. we did get to ride with him in the elevator on the last night of the cruise. all In all my cruise was amazing. thanks to Ivaylo. in the main dining room. would I recommend the ship of course its so beautiful. can you do it all in 7 day no way you need more time on the ship. but it is worth the investment and the wait. we waited a year and 10 month for this cruise we were originally suppose to go in jan of 2018. Read Less
1 Helpful Vote
Sail Date: October 2018
This is my 37th Cruise. I am an NCL and RCI fan. I chose this ship because of the price, RCI was running hurricane pricing for an inside cabin so since I’m in Florida I bit. There were 1600 kids on this trip, with no issues ... Read More
This is my 37th Cruise. I am an NCL and RCI fan. I chose this ship because of the price, RCI was running hurricane pricing for an inside cabin so since I’m in Florida I bit. There were 1600 kids on this trip, with no issues involved. The ship is kept in tip top condition with cleaning and maintenance going all the time. The Music: The Latin Band was incredible and the Pop band was very good. The Food: I ate at the main dinning room on deck 5 every night and the food and service was great. The Cabin: I always bring wipes for a quick wipe down of the cabin before I use anything and the steward did a decent job at keeping it clean. The Shows: There is comedy, broadway type shows, plenty of game shows, Karaoke and trivia to keep you going. It seems the ship is the true destination and the itinerary is secondary, three sea days can get tough, but there is plenty to find and do on board. This being my third time on this particular ship and destinations it can become just okay, but if you haven’t done it, it just may be the best trip ever, as the ports are nice. Labadee is beautiful, lunch is provided and plenty to do there. Puerto Rico you can do a self guided walking tour, bus tour or shop and Sint Maarten you can walk to the beach, shop in the beach area, or take a bus or walking tour. The passengers were happy and friendly and the crew was hard working, I do recommend this company and cruise as they work hard to earn your business. Read Less
1 Helpful Vote
Sail Date: September 2018
This was our first Presidents Cruise and if I could only cruise once a year I would pick this cruise. The entertainment, food and general overall atmosphere was wonderful! The only drawback is the sheer number of high-level crown and ... Read More
This was our first Presidents Cruise and if I could only cruise once a year I would pick this cruise. The entertainment, food and general overall atmosphere was wonderful! The only drawback is the sheer number of high-level crown and anchor members aboard, this limits the number of extras those in lower levels get, you still get to attend things , but maybe not in person it may be at the Aqua theater or Studio B. In terms of things to do - one could not attend every event but the opportunity to try was there. My only criticism in the negative is that the staff was pulled in many directions with the corporate CEOs aboard and service in the dining areas for breakfast and lunch needs attention. Harmony is a huge ship and for those with disabilities, the wait time to go from floor to floor with elevators can take time. Despite any negatives, this was the best I have taken in a long time already booked for next year! Read Less
5 Helpful Votes
Sail Date: September 2018
Just returned from another great RCCL cruise. Service was even better than previous cruises on Harmony. Food which has always been good, seems to have improved in quality, especially the meats. Steaks and roast beef were much improved from ... Read More
Just returned from another great RCCL cruise. Service was even better than previous cruises on Harmony. Food which has always been good, seems to have improved in quality, especially the meats. Steaks and roast beef were much improved from previous Oasis class cruises. Entertainment on Harmony is vast and offers so much for every taste and interest. Cabins are done in low key, relaxing colors. Not the largest at sea, but thoughtfully appointed; it's the small things, like hair dryers NOT attached to drawers, walls, or counters. New this voyage was a cabin refrigerator I could actually use. Was wonderful to enter the cabin (boardwalk balcony) and NOT find it packed with cruise line items for sale. Really appreciated the empty refrigerator; who wants to pay that much a night for a hotel room with a frig only to find you can not use it as the cruise line has it full of items to sell. Kudoos to RCCL ! Cabin attendant Iputu S. was among the best I have ever had. I always marvel that embarkation and debarkation on Oasis class ships is the most efficient and speedy of any ship; I attribute this to the new RCCL super terminals ! My advice to those reading this review is to give careful consideration to cabin choice. I prefer the Boardwalk neighborhood, but do tend to switch depending on the purpose of the cruise; family when young grand children are with me, solo get a way to relax, etc. While I usually book a BW cabin, I love the open, peaceful, atmosphere of central park with its live light classical concerts nightly (acoustic guitar, string quartets, keyboard) and twinkling lights of the park at night. Those who worry that the boardwalk is "too noisy", I "usually" do not find it so, having said that, because the weather/wind can effect the aqua show on the Boardwalk, and often does in the Caribbean, the shows sometimes must be postponed and are performed as late as a 10:30 start. Although not often, there can be special parties, with bands and dancing that at times last until midnight. Again, not the usual, but, for those who may have very young children with early bedtimes, or those who themselves like to turn in early on cruises, or those who just want quiet when sitting on their balcony, the boardwalk is probably not for you. I personally also very much enjoy booking Central park balcony cabins at times, but usually go back to the view of the Boardwalk for the next cruise. Read Less
2 Helpful Votes
Sail Date: September 2018
Royal Caribbean – Harmony of the Seas (President’s Cruise) September 29 – October 6, 2018 Ft. Lauderdale, Nassau, St. Thomas, San Juan, Labadee Haiti Cabin 6650 Introduction This was our 25th cruise and we are Diamond ... Read More
Royal Caribbean – Harmony of the Seas (President’s Cruise) September 29 – October 6, 2018 Ft. Lauderdale, Nassau, St. Thomas, San Juan, Labadee Haiti Cabin 6650 Introduction This was our 25th cruise and we are Diamond Level on Royal Caribbean. We flew to Ft. Lauderdale the Friday before departure and spent a night at the Comfort Inn and Suites, close to the airport and cruise terminals. The hotel opened in March of this year. Dockers Café and Bar is a half block walk from the hotel and serves up steaks, seafood, salads and burgers. It’s a decent place for dinner. President’s Cruise On previous vacations, fellow cruisers had told us, if the opportunity arises to do a President’s Cruise, by all means do it. RCI’s president, Michael Bayley is your host and is the hardest working guy on the ship all week. Floral arrangements are everywhere, Michael Bolton, Billy Ocean and the Wild Boys supply the special entertainment and presents appear in your cabin such as baseball caps, a crystal paperweight of the ship and other surprises like a Midnight Buffet. An extra port stop in San Juan was added at the request of the president. Johnny 5 (Who Gets His Tips?) At the rear of the Royal Promenade is the Bionic Bar. It doesn’t even have a sign, but with two robots mixing drinks you can’t miss it. They move like Johnny 5 in the 80’s film Short Circuit. (See the “More Than a Woman” dance scene with Ally Sheedy on YouTube.) Order your drink from a touch screen and the robots go to work and add the customary 18% gratuity to your tab. O.K. who gets the tip I ask? So my wife, Joanne, walks next door to the boarding gate and asks a hostess, who gets the robots’ tips? She is clearly caught off guard and supposes the guys that maintain the robots probably get them. We weren’t buying that answer. A few days later, Jim from RCI’s marketing department joined us in the Diamond Lounge for cocktails. I asked him the same question and he said the tips went into a general pool shared by the staff. That makes sense. Special Entertainment Michael Bolton put on a wonderful concert Monday night in the Royal Theater. Billy Ocean played in a venue on the beach in Labadee and the Wild Boys played a couple of nights aboard. I have a nice shot in the photo section of Michael Bolton debarking in St. Thomas taking a picture of me. You get the impression he’s a really nice guy with a very dry sense of humor. Thursday evening after Billy Ocean’s concert on the beach in Labadee, the ship moved about a half-mile off shore and at 7:30 lit off a fireworks show launched from shore, not the ship. Very nice. There was a retro Midnight Buffet we didn’t stay up for after a full day of fun. Other cruisers said it was great. A New York Story Grease, O.K. show if you like everyone in the cast doing their best to imitate Vinny Barbarino from Welcome Back Kotter. Not nearly as awful as Cats on Oasis. Drinking buddies Drs. Bob and Eileen in the Diamond Lounge told me a story about an audience that really hated the cast. I was retelling the story to Joanne over dinner in the Main Dining Room. Our new friends were watching “The Diary of Anne Frank” at the Westbury Music Festival on Long Island years ago, a heavily Jewish community. Towards the end of the play, the Nazis enter her house. Most everyone in the audience yells out, “She’s in the attic!” Talk about hating the cast. Having grown up in New Jersey and living in Manhattan for a couple of years, I retold the story to Joanne, I said, “That is so New York.” At the next table, a black woman my age was having dinner with her family, and leaned over to me and said, “I’m from New York, I overheard your story, and you are so right. That IS New York.” Lights, Camera, Harmony! On one of the ship’s TV channels they loop the films ‘Like Father’ and ‘Love at Sea’, a couple of recent movies filmed on Harmony of the Seas. No Oscar candidates here but they were filmed on Harmony and showcase the ship very well. ‘Like Father” stars Kristen Bell and Kelsey Grammer. A Tip of the Hat to Michael Bayley This guy has been with RCI for 38 years and has worked his way up the ladder, starting with a job on a cruise ship. The first night, he walked up to us during cocktails in the Diamond Lounge (Comedy Club) and introduced himself and we chatted for about five minutes. A few nights later, he sat down with our group again and we talked for about a half-hour. He’s personable and you can tell, extremely smart. I may just buy some RCI stock. There wasn’t an event he didn’t attend and he joined the ship’s officers at the Captain’s Q&A session on our last sea day and fielded his share of questions. The next “President’s Cruise” is sailing 11-2-19 out of Miami on the new Symphony of the Seas. The cruise desk was doing a brisk business during the week booking reservations from satisfied passengers on this year’s cruise. Look into it. Jacked My Ride I rented a mobility scooter for the week from Special Needs Group, Inc. (My knees have turned to crap and it is the largest ship in the world for the moment.) It was waiting in our cabin when we boarded. However, on Saturday, while waiting to get off in Ft. Lauderdale, we had coffee and a pastry in the Promenade Café. I was sitting ten feet from it and when I went to park it back in my cabin, it was gone. My name was on it. I told several ship’s personnel and they said not to worry, the rental company would find it. All I can say is that if I ran into the perp with my scooter, they would definitely be needing one of their own for the foreseeable future. Summary Seriously consider a President’s Cruise. Although we’ve sailed on sister ships Oasis and Allure, I think they are too big for my taste. For breakfast and lunch, the Windjammer Café is just too small to accommodate the passenger load. It is claustrophobic with all the tables jammed together and you often face a line to get in and find it challenging to get a seat at a table. I am old and crotchety, however if I had a young family, this is the ship you want to sail on. There is no shortage of entertainment options. Read Less
4 Helpful Votes
Sail Date: September 2018
We chose this cruise because we were traveling with friends in a separate cabin who were First Time Cruisers traveling with their nine year old child. It MORE than lived up to our expectations! It is a most impressive ship when first ... Read More
We chose this cruise because we were traveling with friends in a separate cabin who were First Time Cruisers traveling with their nine year old child. It MORE than lived up to our expectations! It is a most impressive ship when first approaching by land (before boarding), it's fantastic on the inside - like a shopping mall, so much to see and do. It has a multitude of specialty restaurants, shops, pools, water activities, etc. The ship makes the cruise more than the destinations. One can't take it all in on a 7 day cruise! A great reason to take another cruise - which we hope to do, next year. Food was great. Entertainment superb - especially the diving shows. So many choices, it was wonderful. However, there were 6,000+ people (guests and crew) so it is like a small city and a floating resort. The huge size of the ship also make it very stable and smooth, we could hardly tell it was moving. Read Less
16 Helpful Votes
Sail Date: September 2018
My dad and his wife had been on 15 cruises in the past and have been trying to get the rest of our family to join them for the past few years. My wife and I were always reluctant, mostly due to the price, and usually ended up at an ... Read More
My dad and his wife had been on 15 cruises in the past and have been trying to get the rest of our family to join them for the past few years. My wife and I were always reluctant, mostly due to the price, and usually ended up at an all-inclusive resort in places like Cancun or Punta Cana. One day my dad asked us to drop by cause he had some news he wanted to share. We arrived and he generously told us that he was going to take me and my wife, as well as my brother and his wife, all on the Harmony of the Seas with them! For the six months or so leading up to the trip, we were told how amazing the food was, how great the entertainment was, and how we would never run out of things to do. We were a bit skeptical since we were going to be "stuck on a boat", but excited to see what all the hype was about. IT. WAS. AWESOME! Everything they told us about was true. The food was incredible! The shows were amazing! The activities were fantastic! On top of all that, the service was unreal! The crew was more than happy to get us anything we needed at any time, and never once did we feel like we weren't the most important people on the ship. We made friends at the pools, the nightclubs, and the sports courts. We explored the beaches and shops of Labadee and St. Maarten. We participated in the daily games, shows, and tournaments. We sang, danced, and ate...boy did we eat! I really could go on and on about the details, but the highlight of the trip was seeing my dad's face light up while he watched us thoroughly enjoying his favourite thing...and that will stay with me forever. As always, you were right dad. It was everything you said it would be and more. Thank you, thank you, thank you! Read Less
13 Helpful Votes
Sail Date: September 2018
We chose this cruise because we wanted to get away for Labor day andreceived a Casino offer from UR Comped for the Harmony of the Seas at a price too good to pass. We live in Miami so we just rode Lyft to the part and arrived at 11:45 ... Read More
We chose this cruise because we wanted to get away for Labor day andreceived a Casino offer from UR Comped for the Harmony of the Seas at a price too good to pass. We live in Miami so we just rode Lyft to the part and arrived at 11:45 am and were on the ship by 12:15. We went to the Windjammer like we always do but it was full and there was a huge line of people waiting to go in. We were directed to go to Little Bites for Burger, Hot Dogs and Nachos. It turned out to be nice and not too crowded. Our cabin was ready by 1 pm. It was an inside cabin with a queen bed, a couch and lots of drawers for storage space. The closet was small but our clothes fit fine in there. Bathroom had a shower and enough space for our toiletries. The muster drill was held inside - ours was in the theatre. The Casino was large - half of the area was designated for smoking and the other half was non-smoking. There were a lot of slot machines, table games - roulette, poker, black jack, etc. but they were high $15 blackjac, $10 poker. There were several jackpot winners - I saw someone playing $2 in the slots win $8900 jackpot. We had My Time dining - I had made reservations for 7:30 everynight. Our servers were Giselle and Miriam and they were excellent. Food was delicious - much better than I've had on other ships - Royal, MSC or Princess - in the past two years. There were many options for breakfast and lunch - Windjammer buffet, Little Bites, Solarium and Park Cafe. The buffet sometimes gets too crowded if you don't go early. The Solarium has a good selection for breakfast and lunch and it is not crowded. Little Bites has omelets for breakfast and Park Cafe has soup, sandwiches, Panini's and salads for lunch. Sorrento has very good pizza and salad. We had dinner at the Windjammer one night and it was very good. They had a pasta station, crepes, and some great looking desserts and ice cream selection. We had to schedule the shows prior to getting on the ship. We saw Grease which is a Broadway production. I have seen the movie over 25 times because it was my daughter's favorite when she was growing up and l loved John Travolta and Olivia Newton-John. Although the music and the dancing and the stage was great I was a little disappointed with the characters. The Fine Line (the water show) was great, and so was (A Journey in Time) the ice skating show. Columbus...The Musical was ok but the story was a little weird - but it had nice music and dancing. The Stand Up Comedy show was not that good. One of the comedians was not good at all (the first one to perform) the second one was great. My favorite show was the Headliner starring Earl Turner. He is an experience entertainer who has played in Vegas. He was fabulous. He sang old songs and new songs, he was funny, he could dance, he got the audience involved singing, clapping and dancing. Since we have been to Jamaica and Cozumel many times we did not book any tours but just did our own thing. Had never been to Labadee. We spent the day at the beach which was very nice but you need water shoes since it is a little rocky. The buffet lunch was great. It was easy to get off and back on the ship. We made sure we were not the first to leave or last to return so there were no long lines at anytime for us. Our cabin steward was excellent, she kept cabin clean and provided everything we asked for. All the personnel on the ship was very helpful, friendly and attentive. Bartenders were very good although I did not see many of them around the buffet or the pool area as I have seen in the past. I ordered several drinks - Strawberry Daiquiri, Pina Colada and Mud Slide and they were very good. Departure was very organized and we left the ship around 8:30 am. The line through Customs moved fast. Overall I would like to summarize what I liked and did not like about the ship. What I don't like: The way the ship is designed there is no covered area to sit like in a lounge or bar where you can see the ocean. Maybe I just did not find it. I don't like having to book my dinner or my shows. I liked the old way where you ate at 8 and your shows are at 10. When I am on vacation, I don't want to have to think. I want them to plan everything for me. I think the Windjammer is too small for that many people. Maybe they should have 2 buffets like MSC Seaside has. Although the casino is divined in half - snoking and non smoking - many people who don't play come to the casino to sit and smoke. That should not be allowed. Only those who are playing should be allowed to smoke. What I liked: The ship is beautiful, the personnel is very courteous and attentive. The food is very good - quality and flavor. It has a lot of pools and areas to sit by the pool. I was always able to find a place to sit by the pools or hot tubs. I never saw any pool attendant or security monitoring that people left towels on the chairs for hours. Love the Central Park area and the Promenade Loved the Headliner show I would love to come back again on this ship. It is very modern, has a lot of technology upgrades. it is kept very clean and the food and service are great. Read Less
4 Helpful Votes
Sail Date: September 2018
Seriously nice ship. I have been on the Oasis as well- thought there were a number of improvements. Entertainment: Aqua show and Grease were great. Columbus was wacky but fun. Ice show was fantastic. Food: Main dining room was good ... Read More
Seriously nice ship. I have been on the Oasis as well- thought there were a number of improvements. Entertainment: Aqua show and Grease were great. Columbus was wacky but fun. Ice show was fantastic. Food: Main dining room was good but Chops, 150, and Olivers were amazing- absolutely worth the premium. We also ate in the Solarium (really nice for a more quiet meal) and Savors (way too much food but yummy!). Solarium during the day is wonderful- really never gets too crowded. Crew is incredibly friendly. Doesn't feel at all like 6000 passengers, especially early morning and at sunset. Music in the pub was super fun- they have a guitar player that keeps the crowd going until about 1:00am. Embarkation was a breeze. We arrived around 11 and were on well before noon. Getting off was also easy- Got in line around 6:30 and was out the doors of customs by 7:15. Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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