5 Helpful Votes
Sail Date: March 2019
First of all sorry for the bad english :-) 3 years ago i got cruising on Oasis of the Seas and i was so well impressed that i decided to sail on another Oasis Class ship. We were 6 women (around 50 yo) from Rome, Italy. It was my ... Read More
First of all sorry for the bad english :-) 3 years ago i got cruising on Oasis of the Seas and i was so well impressed that i decided to sail on another Oasis Class ship. We were 6 women (around 50 yo) from Rome, Italy. It was my 4th cruise with RCI, and 1st for my friends. I could find some differences from Oasis of the seas, more kids on the Harmony maybe caused by the introduction of the Abyss and waterslides, so you couldn't find sometime a place where to be quiet except for the solarium area that is adult only but has not a pool. The many whirlpools were to much hot than on the other ship. The internet voom connection went lost many times and for more than 1 day it didn't work. I noticed there were less people working on the ship, difference underlined in the main dining room where was missing the excellent service i found on the Radiance and then Brilliance of the seas. We arrived at the terminal in Port Everglades from Miami around 11 am and in about a hour we were on the ship. They were well organized and all went quick. My friends were excited entering in the ship from the Promenade at deck 5, they didn't know exactly what to expect. And i was happy to look at their faces. The first day on the ship was more crowded than the others 'cause people had to organize and chose their loved place to stay. We had chosen traditional time at 8.00 pm in the American Icon grill to have always same service and the same table. The food at the main dining was good but not excellent, a few small in choices. The service was good but i think under exstimated for the many people having dinner. For breakfast we went to windjammer and solarium 'cause we wanted to have a seat in the adult pool and the closer place where to eat staying away a short time were these two. (you can't go away rounding on the ship leaving your pool seat reserved) I think that if your group is numerous the windjammer is the best place where to have lunch or breakfast because you can find many different choices. I also loved to go at Park cafè in the fascinating Central Park, so quiet and beautiful surrounded by many plants. We tried the different activity the Abyss, the rock climbing wall, the mini golf, the zipline and we had fun. The shows were great and we loved first of all the Aqua Fine Line, then the show in the studio B, Grease, Columbus.... We had 3 interior cabins and even if they are without window they are comfortable, with the needed space to stay. The cabin attendant also was great. About ports of call, we booked a couple of excursions with Royal on Labadee. The port was a big village well organized even if too much crowded for having lunch. When in Falmouth we reserved a private car with a guide, we went first to Blue Hole (we planned to go to the Dunn's Falls but too crowded) and it was a good choice, then the driver brought us to a market and finally in a public quiet beach to stay laying at the sun and having a swim. In Cozumel, that we liked really deeply, we had friends waiting with their cars and we went to Punta Sur, beautiful place, and then in a private beach. Cozumel has the best sea where to see and swim with fishes. At the end of all i can say that it has been a great cruising time on an amazing Royal ship, and we are already ready to book our next cruise on the same Oasis Class. Read Less
2 Helpful Votes
Sail Date: March 2019
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main ... Read More
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main dinning room. The food was great at every venue. Found our new favorite restaurant was Wonderfand. The food was both fun and amazing. The wemsical and happy attitude of the staff was great. Even though we had a group of 5 thus having a odd number of people at the tabl. Food at the coastal kitchen was both well presented and tasted outstanding. Told the family that they had to try something different that they had not eaten before with every meal. While at Labadee we had a Cabana on barefoot beach, this was. One of the best days on the trip. Best no paperwork when disembarking. With luggage valet we were off the sip in less than 5 minutes. Read Less
2 Helpful Votes
Sail Date: March 2019
Always heard from earlier cruisers that once you go cruising, you can't go back to your beloved "all-inclusive destinations" and now I know why. Only thing that I can't stress enough is always, always and always take ... Read More
Always heard from earlier cruisers that once you go cruising, you can't go back to your beloved "all-inclusive destinations" and now I know why. Only thing that I can't stress enough is always, always and always take a direct flight no matter the cost. Even though I had planned well,our connection was delayed 8 times ( not a typo ) before it really took off. Never again AA. Speciality restaurants may not be worth extra. Great work was accomplished by the cruise crew. Tired but always smiling and welcoming. Cabin size was not humongous but good enough to have 2 catch asleep after a long tiring / relaxing day. Different dining options made us gain weight. I only wish that port and shore excursions were little longer. Dun's river experience in Jamaica is just breathtaking and a MUST DO. We did all excursions on our own and don't regret saving quite a bit. Read Less
3 Helpful Votes
Sail Date: March 2019
We planned this vacation around visiting family in Florida and were so excited to cruise with Royal Caribbean again after many years. The ship was large, fun and the staff was very professional. Since it had been many years since we ... Read More
We planned this vacation around visiting family in Florida and were so excited to cruise with Royal Caribbean again after many years. The ship was large, fun and the staff was very professional. Since it had been many years since we cruised with RCCL we didn't know what to expect. The food in the main dining room was better than we had read in cruise critic reviews. We enjoyed Chopped Grill and the lunch salads/sandwiches at Park cafe for lunch. We are adults (60) and tried the Abyss slide, zip line, flow rider and enjoyed the entertainment. wish there were more adult activities like a cooking class, ship kitchen tour, book discussion (tell passengers title selected for each month, retirement skills Our biggest complaints were the ship staff DID NOT make people wash nor purell before entering the dining rooms and at the eating establishments (despite all the signage and videos). We were fastidious about cleanliness and abstained from buffets but on the second formal night (after my husband ate the lobster dinner) he and I both felt very sick. We were up sick all night and we had to go to the medical compound on deck 2, which was 2 hours backlogged with other sick patients. While I was feeling a bit better by the time we got to see a doctor (3 hours) my husband required intravenous fluids and meds, requiring quarantine status of our cabin. neither of us could eat much and we missed the Labadee port, as that was our quarantine day. That night when we went into the main dining room purell use was mandatory (thank goodness) as the virus was spreading quickly. RCCL offered us a credit only for my husband for one day, which we feel was insufficient and our cruise was negatively impacted as we could not eat nor drink much. our other issue was the "nickel and diming" through the cruise. We felt the cruise was a sales event at every turn. I would prefer to pay more and not have to be constantly up-sold. also, often we could not participate in nightly activities as the venue choice was too small and so many people were turned away, i.e. Karaoke (held in ON Air) no seats and dangerously crowded. BINGO - i tried twice and could not participate as again it was held in ON AIR and no seats or even standing room. Why not use overall, we enjoyed the ship Read Less
3 Helpful Votes
Sail Date: March 2019
After experiencing the Diamond Club on Allure of the Seas, high above and looking out over the beautiful ship and the ocean, the Diamond Club in a closet atmosphere (deck 4) on Harmony of the Seas was very disappointing. Poor atmosphere ... Read More
After experiencing the Diamond Club on Allure of the Seas, high above and looking out over the beautiful ship and the ocean, the Diamond Club in a closet atmosphere (deck 4) on Harmony of the Seas was very disappointing. Poor atmosphere and same set up on Symphony of the Seas. They do virtual balconies so they should at least do the virtual views in the enclosed Diamond Clubs. Everything else on the ship was perfect. The food, service, cleanliness, entertainment, activities were all excellent. The show "Columbus" was wonderful. I saw it twice. The ice and aqua shows are great. If you don't have a reservation, they still could usually get you seats by waiting 10 minutes before showtime. The entertainment (music & dancing) and parades in the Promenade are big fun! The Cruise Director, Ricky, was amazing. He is so talented! We were so impressed with his Caribbean dancing! Read Less
3 Helpful Votes
Sail Date: March 2019
I have never gone on a ship this big and in fact when the Freedom of the Seas first came out I sailed on it and did not like it as I thought it was too big. That being said, I absolutely LOVED Harmony of the Seas. While it may hold 6,000 ... Read More
I have never gone on a ship this big and in fact when the Freedom of the Seas first came out I sailed on it and did not like it as I thought it was too big. That being said, I absolutely LOVED Harmony of the Seas. While it may hold 6,000 plus guests it did not feel crowded at all! The pool area was usually busy in the day but the Solarium for adults only was always quiet and uncrowded. The shows were fantastic, especially the water diving show and the ice show. I did not do any specialty dining but the Park Café for lunch and the Solarium Bistro for Breakfast has great selections and good tasting foods. The Boardwalk Hot Dog area had the best hot dogs and it tasted just like I was at he boardwalk! We had great service from our waiter Mohamed and Assistant Waiter Chondra. Both were very attentive to our needs and made sure everything was perfect for us. Overall, their seems to be less choice in meals from the menu now than in previous cruises and some meals were repeated during the week. I guess if you really liked that meal you could have it twice. The first night though I had a hard time as none of the items appealed to me so I went out of my box and tried the baked polenta with Feta Cheese. It was delicious!!! If I could make any changes to the ship it would be to have a little more variety and selection for dinners every day, We did the Eastern Caribbean with stops in St. Maarten, San Juan and Labadee. San Juan was a very short stop from 9 am until about 2 pm. We did not do excursions as we have been at these stops before so we just walked around on our own at all three. We had a Balcony room on the 9th floor in the middle of the ship so it was easy to get from one end to the other depending on where we had to go. Embarkation and debarkation were very smooth. We were on the ship in less than 20 minutes of getting into the check in area. Leaving the ship took a little longer as they only had a few Customs officers working that everyone had to go through but finding our luggage was very easy. Overall, I would go on Harmony of the Seas again in a heart beat! I loved the ship and the crew. Now if they could just add some more variety to the dinner menu in the Main Dining room. Read Less
Sail Date: March 2019
I traveled with my wife March 1st. . We had an amazing time. Got to and on the boat with absolutely no issues. T he boat was full and loaded families with kids. Later I was told it was still spring break not aware of that ... Read More
I traveled with my wife March 1st. . We had an amazing time. Got to and on the boat with absolutely no issues. T he boat was full and loaded families with kids. Later I was told it was still spring break not aware of that it booking time but it Didn’t matter we were able to escape to the solarium where we spent our days, The reality is though the the pool area was overrun with children. This is kind of a vibe killer but again, the Solarium saved the day. We love the boat and the layout. We were never bored and always kept busy We both work out and use the track and gym and both were phenomenal. The food is cruise food. Remember you’re going on a moderately priced cruise not the queen Elizabeth. If you understand this and look for good food options you will be more then satisfied. The windjammer is a bid crowded at most times try the solarium bistro or some other options for lunch. We always have a balcony this time we just got a large window it was more than fine for us and we saved a lot of money. The evening entertainment and shows ware spectacular I work on Broadway in New York City they were comparable to shows seen there- some even better. Saint Martin, Labadie, and San Juan Nice island stops we didn’t need to do excursions and had a great time anyway. We did a self disembarkation took our luggage off of the boat ourselves And we’re at the airport in minutes. Personally I'd only go on this cruise again if we had kids coming along but that does not mean without them you could not have a ball. BTW the casino is awesome, albeit there is a smokey smell. All of the service was great !!!!! Enjoy. Read Less
2 Helpful Votes
Sail Date: March 2019
My mom and I went on this cruise because we wanted to try out one of the big ships, and we have to say we loved it! The way the ship is broken into neighborhoods it never felt crowded. Overall fun vacation! Embarkation and debarkation: ... Read More
My mom and I went on this cruise because we wanted to try out one of the big ships, and we have to say we loved it! The way the ship is broken into neighborhoods it never felt crowded. Overall fun vacation! Embarkation and debarkation: Very smooth. We're used to other cruise lines guiding you to certain locations upon getting on the ship, but it was a free for all, figure it out yourself situation. Our room steward had to track my bag down for me around 8PM which made me very nervous, but he found it. My mom paid extra to have the cruise line check the bag into the airport for her which was very convenient at the end of the cruise. Dining: I've never been so disappointed in a main dining room on a ship before. Food was awful and the menu was so repetitive. At dinner, only about 2 or 3 appetizers and entrees changed each day. You shouldn't have to pay extra to get good food on a cruise, but on this ship it seems you have to. We actually joked that we had never eaten in the buffet as much as we did on this cruise, but the food was better in the buffet then the MDR. I'm gluten free and my waiter did not hand me the menu before each night. I also could not get the roast beef sandwich made gluten free in the Park Cafe. No gluten free muffins or pastries for breakfast. However, Chops Grille was very good for lunch, though I did get an upset stomach after. And Johnny Rockets made me a gluten free burger, fries, and shake. The best service we had at any restaurant was at Johnny Rockets and it was one of my favorite meals. Entertainment and Activities: There is literally always something to do on this ship. Grease was good and Columbus the musical was hilarious. Water show and ice skating shows were good but had no idea what was going on in either. I went on the Abyss slide the first day because there was no line; definitely try it. All 3 waterslides were fun too although lines could get long. The adult area on the pool deck was nice but not a lot of shade was to be found some days. Other activities like mini gulf, trivia (we won three times), zipline and the game shows were lots of fun. Didn't try out the spa or gym. Service: Our room steward was amazing! He always took time to talk with us and ask us how our day was going. Ports: At St. Maarten we did a beach day shore excursion which included lunch. Well run and beautiful beach. In Labadee we rented a beach cabana and it was well worth the money. Great BBQ too! San Juan was a rainforest excursion with a swim in a river! Read Less
5 Helpful Votes
Sail Date: March 2019
I have cruised many times on many different lines and was skeptical of taking this large ship with so many people. My grandsons ages 11 and 6 have a spring break from their school so we try to schedule different family trips. I thought ... Read More
I have cruised many times on many different lines and was skeptical of taking this large ship with so many people. My grandsons ages 11 and 6 have a spring break from their school so we try to schedule different family trips. I thought what a fun vacation for the boys and they would be fascinated with the size of this ship. They thought the Disney Fantasy was big but nothing compared to Harmony. I was so pleasantly pleased of our experience on this ship. From embarkation, cleanliness of the areas, the wonderful staff, and the cabins, we were impressed. I would say the first full day the areas were busy but as the week went on you could find areas that were quiet and wondering out loud where everyone was. We had My Time dining which worked out well but we also tried the specialty restaurants for either lunch or dinner. All were excellent. May I also compliment all the serving staff as well who were professional and so kind to my grandsons. Food was very good and I found the portions more than adequate. We did attend the water show which was good and the production of Grease, which I thought ran a little too long but certainly ok. My grandsons did the Flowrider which they enjoyed and the waterslides also. We had a Crown Loft Suite which was fantastic. The perks for Grand Suites and above were worth every penney. Having the concierge service, separate lounge and restaurant were so enjoyed. Also express disembarkation was fantastic. All in all a wonderful experience and we have booked this boat again for 2020. Read Less
5 Helpful Votes
Sail Date: March 2019
Hi everyone: I have previously reviewed my cruises on Silverseas, Crystal, Oceania, Regent and Seabourne. This time, we figured “OK, so we won’t eat steak and lobster every night, let’s save some money and try Royal Caribbean.” ... Read More
Hi everyone: I have previously reviewed my cruises on Silverseas, Crystal, Oceania, Regent and Seabourne. This time, we figured “OK, so we won’t eat steak and lobster every night, let’s save some money and try Royal Caribbean.” We were pleasantly surprised. As my title suggests, despite the fact that the ship was full to capacity—well over 6500 people, you would never know it. The ship is so large that you never get the feeling that it is too crowded. Don’t get me wrong: it is crowded, but not in a negative way. And, they did serve lobster tail on one night and sushi grade tuna steaks on another. I usually concentrate on the food on my reviews, so let’s start there. Breakfast is nearly identical to the much more expensive cruise lines. The only differences I noticed were no fresh juices and no pure maple syrup. The Harmony even had fresh salmon, but it was definitely of a lower quality than in the high end ships. Other than those items, the choices for breakfast were identical to Oceania, etc. Lunches were superb as well. True, there were no large shrimp, tuna steaks and lamb chops as can be found on the high end lines, but that aside, the lunch options were not that different. Plentiful salads, pizzas, and enough entrees—chicken, pork, seafood and beef—that you were sure to find one to your liking. Desserts were definitely cheaper than on the pricier cruises but I always found at least one I liked. And the cookies were identical to those on Regent and Oceania. Dinner is where the differences begin to show: while I was always able to find a delicious option, the expensive entrees such as tuna steaks, lobster tails, lamb chops, filet mignon and fresh salmon were not available every night as they are on the more expensive lines. The side dishes were much more limited as well. We seemed to get whatever vegetable and potato the chef felt like serving. There was always a fish of the day. Desserts were good but limited. There was no “tea time”; a highlight in Oceania and Regent. At the bottom of the dinner menu every night there were steak and lobster options for about $30 extra. You could order these every night and still end up paying a fraction of what a high end cruise would cost. The Harmony is a kids friendly ship and there were tons of families with younger kids. The clientele was definitely predominantly “middle America”, FYI. All in all, a good experience. Like Norwegian and other similarly priced cruise lines, RC does charge for everything. This is in contrast to some high end cruises where everything is included. I imagine that the average cruiser had a bill well in excess of $1000 for alcohol, excursions, specialty restaurants, etc. I don’t drink, only went on one excursion and my extras were 350. (The super fast internet was about 170 of that. Yes, you can even stream videos.) My daughter only drank and went on one excursion and her bill was close to 450. You can see that we “hardly spent” and it totaled almost 800$! You can also get a slightly cheaper super fast internet without the streaming option. Our cabin was spacious. Plenty of storage space. Amazing water pressure in the shower. I guess that is what the newer ships give you. Staff was every bit as polite and courteous as on the expensive ships. Large well equipped gym. There is a charge for the sauna and steam room. Surprisingly no spin classes or bikes. Read Less
2 Helpful Votes
Sail Date: February 2019
I booked this trip about six months ahead and we were super exited. I managed to book all our shows before we left and also booked our excursions ahead. We received an email a few days before we were due to sail explaining they are ... Read More
I booked this trip about six months ahead and we were super exited. I managed to book all our shows before we left and also booked our excursions ahead. We received an email a few days before we were due to sail explaining they are completing a deep clean and asked us not to arrive until 12. This was disappointing but we honoured this only to realise lots of people were onboard from 10:30am. Embarkation: We arrived about 12.30 and we were on the ship within about 20 minutes. After going through the scanners and having our picture taken (despite adding a photo ahead of arriving). The process was fairly smooth although I found they did not give us much information. For example, you need to go to your stateroom to collect your sea pass cards, you'll need these if you have a drinks package. The room also had our WiFi password. We were able to gain access to our stateroom straight away. Cabin: We stayed in 10510. The cabin was right at the front so had a large window overlooking the helipad. The room was so large compared to my inside cabin on Allure. I'm sure you've read the reviews on what the cabins have but for me our cabin location was great. Fairly close to the stairs, it was the end of the ship with the gym, theatre and Solarium. The MDR is the opposite end of the ship so we had a nice stroll along the Promenade grabbing a drink ahead of dinner. Our Stateroom Attendant was amazing! He's name was Raymond from Grenada and was the kindest man we've ever met. MDR: We dined in the MDR most evening and this is where some of the issues were. We had My Time dining and each time we went regardless of the time, we had to wait for a table often in excess of half an hour. When we finally had a table, often it was rushed as we had a show to get to. On three occasions, we were escorted to the table to find out it hadn't been cleared from the last guest. By the third time, I was very annoyed and had to voice this. We were offered to eat from the specialist options and whilst it was a nice gesture, I would have preferred to just have good service. The food quality varied greatly. Twice we ordered dishes with goats cheese in it and it was barely anything there. I had the tuna steak and this was very poor. Whilst I was offered another option, we didn't have time as we had a show. The desserts were great. I loved the carrot cake and the chocolate cake. Windjammer: I loathe the buffet. It is always so busy and so many kids touching everything or sneezing all over the food. They have installed sinks first so you do have to wash your hands but often when parents have kids, they just walk through. We only came here for breakfast twice but both times it was busy and we had to wait a while for a table. Solarium Bistro: We came here for breakfast and lunch a few times. healthy options, less children and ample seating. The food was very nice, especially the desserts. If you want an alcoholic drink, you need to bring a drink in but they offer the usual free drinks. Sorrento's: Excellent pizza. We had a slice late one night and it was great (well what I can remember!). Park café: Nice spot for a quick breakfast. I thought they did the specialised coffee as per Allure but sadly not. Café promenade: The service here was terrible. Every server was so rude however it was one of the few places which did the specialist coffees. Vitality café: This was perfect for a pre-workout shake and a post work-out coffee. The line was often long but it was worth it. All the places we went for drinks was brilliant. So many good cocktails. The Bionic Bar was fun to watch and I loved going on the Rising Tide bar late at night. Vintages in central park was always quiet so if you wanted a nice romantic spot, this would be a good option. Grease: This show was amazing! We watched it on the first night and the casting was fab. Sadly the sound kept going quiet but it was still a good show. Comedy show: This was also very good, not as funny as on Allure but still a good show. Vocative: This show was brilliant - such talented singers. The Fine Line: This was incredibly disappointing. We got there early and had a reservation but there was no where to sit so we ended up sitting by the climbing wall. The acrobatics were also quite disappointing. I thought here would be more dives, perhaps there were but we left about half way through. Don't sit in the front three rows unless you want to get wet. We had also reservations for Columbus and the ice show but we didn't make these. It's difficult to see everything, some evenings we just wanted a slow dinner and a drink. There are so many activities onboard. We tried the Flow rider twice and found most of the staff very unhelpful with offering advice, there was only one man who was so good with directing people (wish I got his name sorry). We did the climbing wall, there's no need to sign a waiver now so just take socks and they provide the climbing shoes. The gym was excellent. Plenty of equipment and lots of people who clearly never go to the gym but at least try on holiday. My boyfriend is a Physiotherapist so he kept pointing out how bad the moves were. He did go to the aid of one gentleman who fell off the bench by putting the wrong weight on. The pools were always very busy and you see the usual people leaving towels all day and not using them. This is very disappointing and I think the staff should remove towels after 30 minutes. Even when we went to lunch, we would take our towels up so others could use the beds. There was an issue with my pre provided credit card information not being transferred over to our booking so I had to take time out of our holiday to go sort this. The lines were always crazy long at Guest Services so this was really poor. We had three port days and below is what we did. Labadee: I started the morning with beach yoga - this was a joke. I do yoga at home and it as not yoga at all. The app did not say there was a charge for this however I was charged $14. I left before the 'class' ended as it was that bad. They said it would be 8:00-8:30 however the gangway didn't even open until 8:30 so we were not starting the class until 8:50am. I had to change our zip line time because of this delay. The zipline was great fun. We were the first to go so it was good being able to do our ride then head off. Lunch on the island was ample. The meat and salad was good but I was so shocked at how high people pile their plates then throw away. There are people on the island starving and sadly there are far too many greedy guests throwing food away. The beaches are very rocky so take water shoes. We loved the floating bar in the sea. This had a great view over the zip line. We did venture into the village to do some shopping. I first bought some magnets from the main building then we walked through the village. It was very crazy with lots of people asking you to view their goods. I expected this and I would simply so no thanks and walk on if I wasn't interested. My boyfriend is very friendly so often he got stuck talking to the shop owners whilst I tried to get him along. Jamaica: We booked a private tour with Jamaica Phil (google him he was great!). he picked us up from the independent sellers section which is in the car park (just walk through). He then drove us and another two girls from the cruise to Ocho Rivers to the Blue Hole. This was a great trip and involved walking through streams and jumping from platforms. The highest was 20ft (I didn't do this) but I did the 15ft and loved it. There were also so great photo opportunities. Cozumel: We booked to go to Xcaret. This involved taking a tender boat to the mainland which took 40 minutes then a 20 minute bus ride. We were in the park by 10:30am and was collected to leave at 3:45pm. This allowed enough time to swim the underground rivers, stop for lunch and snorkel with sea turtles. There was lots of wonderful things to do such as the butterfly house and aviary. Disembarkation: We were informed if we wanted to walk our own luggage off the ship then we needed to leave by 7:30am so we opted for them to collected our luggage the night before. Sadly lots of people didn't follow this rule and they were taking their luggage off so the elevators were more full with luggage than people. Everything shuts down on the last day. We indented to go to the gym but this was closed so we went for a jog however this was partially closed to allow people off the ship. We had a last breakfast at Windjammer as it was the only place open until 8:30am but of course this was manic so sadly it wasn't a relaxing finish to the follow. The customs line was very long (as expected I guess) but we were off the ship within 30-40 minutes. Overall, we did have a great cruise but sadly the poor service and some meals has made me consider trying another cruise liner. Read Less
3 Helpful Votes
Sail Date: February 2019
This our third cruise. Many positives. A few negatives. First the positives. Dining room food and service exceeded expectations considering some of the reviews we read. Food was good. Portions are small but that is fine with me. ... Read More
This our third cruise. Many positives. A few negatives. First the positives. Dining room food and service exceeded expectations considering some of the reviews we read. Food was good. Portions are small but that is fine with me. Don't like overeating. Service was perfect every night. My Time Dining was flawless. Longest wait to be seated all week was 5 minutes. Our enjoyment of the shows was mixed. Grease was fantastic. I had seen Grease on Broadway and this production was much better. The diving shows were also incredible. Almost too high and scary to watch. Ice shows good but not great. Other shows including comedian and RC production just average. Embark and disembark very smooth. They have that figured out. Worst part of embarkation is the ridiculous bottleneck getting into the port terminal. Add at least a half hour waiting for your cab to get past security checkpoint. Excursion experience was mixed. Super good time on the Paladar and Starfish snorkel in Cozumel. The reef is stunning. Great guides and flawless execution. Chukka Horseback ride in Jamaika could have been an awesome experience but very disorganized and terrible facilities considering the number of guests that they get per day. The changing facility to get into swimsuit for the water ride is a one stall bathroom where you dont want to touch anything. They left us milling around asking what we are supposed to do. Should be much better at $100 a person. Labadee excursion cancelled due to wind. The island is quite nice but by the time we figured out the layout it was late in the day and we missed some great beach areas. Suggestion would be to give or have a map to help guide like an amusemant park would have. Balcony room was comfortable. Room steward did his job perfectly and with a smile. Earned an extra tip for sure. Our friends were next door so they can open the balcony between the rooms which was very fun. Negative experiences on the pool deck. Just too many people jostling for too few chairs and pool space. Should definitely have a pool in Solarium for adults only. Just no way to provide enough poolside room in this big a ship. The other areas don't seem crowded at all. Went to one specialty resturant and the food was good but not sure it is good value to pay added $100/couple over the Main dining option. Overall this is a very clean and friendly ship with dedicated staff. Lots to do. Trade off is between all the shows and entertainment options versus sharing the pool deck with 5000. Nice ship, nice cruise. Read Less
3 Helpful Votes
Sail Date: February 2019
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been ... Read More
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been on a Disney cruise once before, which my children loved, but we were reluctant to pay that much again, so we decided to try Royal Caribbean. We chose it because it had a lot of options for active families and because their kids clubs are supposed to be good. With all of that said, here are my top take-always, again from the perspective of a non-cruiser. 1. GET THE SUITE. This is my best piece of advice for anyone who needs a little peace and quiet. We booked the Crown Loft Suite, which was a perfect amount of space for a family of four. Best of all, it came with 24/7 access to the suite lounge, which features its own sit-down restaurant as well as a bar serving complementary drinks and snacks. I probably spent about half of my waking hours in the suite lounge, and it was hardly ever full. 2. GET THE SUITE. I have to stress this twice, because I truly cannot imagine how I would have found a way to enjoy this cruise without all the benefits that came with being in a suite. We never waited in line for ANYTHING. If we wanted to eat, we were seated immediately in the suite restaurant. If we wanted to see a show, seats were held for us. If we forgot to book activities, the concierge handled it. When it was time to disembark, we were escorted off the ship directly to our bags with no wait. Seriously—it was like being a celebrity. The red carpet was rolled out for us everywhere. With a ship of 5,000+ people, I cannot stress what a difference it made. 3. GET THE SUITE. I know, I know. I just sound like a salesperson at this point, but I’m serious. If you have the means, DO IT. Even if you don’t think you have the means, DO IT. The value of all the extras practically makes up the difference in price: free drinks, free snacks, free internet, free luggage valet, guaranteed seats at every show, on-demand concierge services, access to a private beach on Labadee with complimentary loungers—the list goes on. If you value your time and don’t want to spend it standing in lines, the suite is the only way to go. Last tidbit of advice: if you have children, make sure you check the height requirements for all of the activities on board. We didn’t, and we were disappointed to learn that our younger child was too short for most things. Also, with the excellent food and spectacular view in the suite lounge, you really shouldn’t bother booking speciality dining. It’s not worth the surcharge. Read Less
2 Helpful Votes
Sail Date: February 2019
We were excited to try out the new ship. There was my husband, myself and 2 sons (aged 16 & 22). Cabin - 10320 it is on the port side and had a convertible sofa. Configuration is bed first and then sofa by the balcony door (some ... Read More
We were excited to try out the new ship. There was my husband, myself and 2 sons (aged 16 & 22). Cabin - 10320 it is on the port side and had a convertible sofa. Configuration is bed first and then sofa by the balcony door (some cabins have the sofa bed when you enter the room adn the bed by the balcony door). First off the second "bed" is a trundle bed under the sofa - both boys said that the beds were comfortable but when the second bed is pulled out you cannot walk past it to the balcony so if the boys were sleeping in, there is no way to get to the balcony to sit out there without literally stepping on the kid on the second bed. For rooms that have the sofa bed first, you can barely get past the bed to reach the washroom. I much prefer having the 4th bed come down from the ceiling. I was not pleased with this set up and storage space for 4 adults (who are not over packers) was tight. The service in our cabin was great, the room steward did an great job. Dining - we ate in Chops and Jamie Oliver's and I had a BOGO package and can not say enough about those restaurants. The food, service etc was out of this world. The main dining room was a real disappointment. I have had much better shrimp from a shrimp ring bought at Costco than in the main dining room. The shrimp from Chops were huge, the ones in the shrimp cocktail in the main dining room were pathetic. The shortribs one night were just awful, worse than my grandmother's pot roast. The service in the main dining room was great but the food on some nights was no better than eating at Denny's. We did find the Solarium for breakfast a better less hectic, less crowded more enjoyable than Windjammers. Entertainment - this was great and we had the surprise of having Voctave on board who did a great performance. Comedy Club was also great, very funny. Activities were hit and miss - you had to get to some of them 30-45 minutes early. My son tried to play adult dodgeball and went about 30 minutes early and was told that they already had the maximum number of people signed up so he could not play. FlowRider was also very busy most times with long lineups but we went the morning we landed in Labadee so most people were off the ship and my sons were able to ride with barely any wait but the downside is we had to give up some time in Labadee for that to happen. Also heard complaints from others that activities onboard filled up quickly (trivia for one) so it was hard to participate unless you staked out a spot very early. Service/Embarkation/Disembarkation - all went very smoothly, no issues Port and Shore Excursions - They were fine but I had a planner that listed the activity we did in Jamaica at $99/person but when I signed up at the Shore Excursion Desk it charged me $137/person and when I brought this to the attention of the person working there they apologized and said I have to go to Customer Service and wait in a long line to get the difference credited to my card. I was not pleased with this as it was obviously their error and I had to take time out of my day to fix their error. I told this to the customer service agent who agreed and apologized. I was not looking for any sort of monetary compensation but rather I felt that the Shore Excursion person should have taken the details and corrected it herself. My 16 yr old enjoyed the time in the teen area, rarely saw him some days. The 22 year old, not so much, he went to a couple of the "single meet and mingle" events but no one was there. He would have had a much better time if he went with some buddies or more people attended the events but overall he too had a good time. Gym/Fitness - it was good but I really did not like being "underground" all the other ships I have been on had the gym in the upper decks where you could look out from floor to ceiling windows and with the gym on the 5th deck (maybe 4) there were only porthole like windows so I really missed the "view" that I have had in the past. Read Less
4 Helpful Votes
Sail Date: February 2019
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. ... Read More
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. We showed up at noon and were on the ship by 12:25. Our room was ready at 1:00 and our luggage was already there. Very nice sized balcony room, and worth the price in my opinion. Plenty of storage space for two people. The balcony is my sanctuary and is needed for me. We purchased the deluxe beverage package and VOOM for one device. The app is nice but needs work. We were able to relax, and had a small lunch in the Solarium Bistro, then walked around and tried to find our way around the ship. We also did the Ultimate Abyss slide right away, and that was a lot of fun. This ship is AMAZING! I do not like crowds, and there were over 6000 guests on board and I only felt the crowds poolside on days at sea and at a couple of shows. I love the design of this ship. Also, the water slides were an absolute blast. Almost 70 steps to climb, but I did that multiple times each day (8 was my record, and loved the green slide). There are places to relax and have quite when you want. I love the Solarium, but no pool was a bit disappointing. Days at sea were very relaxing there, and it was still a very short walk to the Water Slides. I spent about 20 minutes in the Casino (too smokey for me) and did walk around a lot. My wife and I avoided the elevators, so we got a decent workout walking stairs. We also used the gym three times and the walking/running track on deck 5 often. I gained a few pounds, but the stairs and walking helped keep that number low. I love the options and activities on this ship. Dining: Dinner (SILK, deck 5) day one was the first disappointment, and set the tone for mediocre dining the entire week. We were my-time dining, as "traditional" was already full when we booked 14 months earlier. We were sat right away, and we had mentioned that we wanted to sit with other people and not at a two seat table. This did cause some confusion by the terrible hostess, but eventually someone was able to tell her what we wanted, and we were sat with two other couples. The food was ok (salmon overcooked, lobster tails had one that was good, one was rubbery), the service was terrible and consistently bad in the main dining room. I never did get the name of our assistant waiters, and we had three different waiters/assistant waiters the four nights we ate in the main dining room before deciding to call it quits. It became a joke at our table to see what they would mess up first. One night, the appetizers were almost completely finished before we had our drinks. Another night, one person was delivered the wrong entree and wrong desert. Another night, someone asked for two different appetizers, and never received them. Another asked for two deserts and only got one. I asked for and received the wrong desert twice. After the 4th bad main dining room experience, we were done. I booked the Solarium Bistro for dinner one night, and that was the best dining experience of the week at that point. I was fine with pizza or hot dogs or whatever the rest of the week, but someone suggested Wonderland. We decided to do that, and while I am not happy about being steered to upscale restaurants because of terrible service, we both loved the food and service and wonderland, and I tipped and extra 25% to Maria, since the entire experience was great. Basically, Wonderland gave us what we had received with no up charge when sailing Disney. You do get what you pay for. Maybe I get a suite next time, since that would more accurately compare the two lines? Eating in Coastal Kitchen would be much nicer I imagine. We usually had breakfast or lunch, rarely both. I enjoyed Mini Bites since they had a made to order omelet option for breakfast. We also both enjoyed the Solarium Bistro for any meal. We had pizza once, and a hot dog on the boardwalk once. We only ate in the Windjammer once during lunch while in port. Too crowded to be enjoyable, though the food was fine. I preferred the Solarium or Mini Bites to the huge buffet. I would rather have fewer options in a less crowded area. Service: My wife and I were celebrating our 30th wedding anniversary and also her birthday. We booked this while on board Independence of the Seas in 2017. While the travel agent "made a note" of our reason for the celebration, and so did the phone agent I spoke with when booking show times, the day came and went with zero acknowledgement. That was my first trip to Guest Services. The agent apologized and offered a bottle of wine. Sure, it was kind, and something. Just sad that I had to mention it. They also forgot her Birthday. How hard is that one? You have everyone's birthday on the ID they use to get on board. Again, Disney makes you feel welcome, Royal may do that for Diamond types, but I am not there. The cabin was kept spotless, and the beverage service throughout the ship was amazing the entire week (except in the main dining room. I know, same people). I made a second trip to guest services after our 4th bad experience in the Main dining room. She offered to remove the prepaid gratuities. I declined. The staff was all working hard, just needed either better training or management. I just used the cash I had brought to tip the bar service I enjoyed and the cabin attendant instead of giving extra to the waitstaff. Entertainment/Activities: We love the aqua show, and I got to see it a second time by just hanging out by the rock climbing wall. There are chairs there, and some were open right before show time. We liked Grease, but had seen it before and often enough that it was just OK for me. The had to alter the story a bit for time and no intermission. I absolutely loved both comedians. I did not go back for the family friendly version, but heard that was good. Voctave was also very good. Columbus could have been skipped. It was ok. I see enough ice that I skipped the skating show. I mentioned the smoke in the casino, other than that there is plenty to do while on board. I was never bored. Zumba poolside, different contests and activities and dance party's. We both had a blast, and it was a memorable week with a few hiccups and mediocre dining. Ports: Labadee. Rented a cabana and loved the day of relaxing. Food was fine. I fed the local starving dogs that were around (they liked the chicken), and wanted to rescue them. Jamaica: Did not do much. we shopped, then got back on board and braved the WindJammer, then hit the pools and waterslides since they were not crowded at all. Cozumel: been here plenty of times. Did a bit of shopping and got back on board the not-crowded ship. Will I go again? Probably. I will either pay extra for a suite, or pay for a dining package. I have to do math to decide if Disney is worth the extra expense. I like all the activities that RC has on board. I will cruise again, I may need to look at other lines. Read Less
3 Helpful Votes
Sail Date: February 2019
We chose this ship and cruise to celebrate our 50th Wedding Anniversary with all our children and grandchildren over 6 years old. The ship did not disappoint. The kids (and adults too) enjoyed the water slides, the Giant Abyss, climbing ... Read More
We chose this ship and cruise to celebrate our 50th Wedding Anniversary with all our children and grandchildren over 6 years old. The ship did not disappoint. The kids (and adults too) enjoyed the water slides, the Giant Abyss, climbing walls, surfing sites, ice skating, food and more. Although the ship is huge, over 5200 passengers, we never felt that we were waiting in line for much of anything. The water slides, even on the sailing days, were less than a 10 minutes wait. And this was the week of winter break for many schools. There were a lot of children and teenagers on our cruise. There was never a wait for food in the marketplace or any other place we ate. We had 6 rooms and we had 2 sets of rooms that were adjoining, meaning that we could go back and forth between them with a door between the rooms and across the balcony. This was a great help with those with younger children. We all had ocean balcony rooms on the 11th deck, near the back of the ship. They were excellent rooms with very little up and down movement. We all had early dinner in the main dinning room on deck 3. Our waiters took great care of us, and the food was good. For breakfast, we ate in the same dinning room. The first day we ate on the A la Carte side and the service was pretty slow. The other mornings we ate on the buffet side and it was much faster, and the same food is served on both sides. The difference is ordering the food and getting it yourself. The buffet side was 40 minutes faster and just as good. With all the different things for the group to do, everyone got to have fun doing what they wanted to do when they wanted to do it. We kept in touch with each other using imessage on our iPhones. That worked whether you had internet service or not and was a great help for all of us. The Royal Caribbean App is a must for the cruise and allowed us to see our calendar of events and to make sure we did have the reservations we had made earlier. As soon as we boarded the ship, we made our way to the restaurant reservation table and were able to set all our specialty dining dates. We did some of this beforehand, but we had some specialty dining given to us by AAA which had to be made on this ship. There was no waiting and it was a simple procedure, which we did as a group. The ports of call were fine. The last port, Labadee, Haiti, is a place owned by Royal Caribbean. It was nice, clean and easy to get to, however, the only thing to do there that didn't cost money was the beach. There were zip lines there as well as a large water park, all owned by the company, and they all cost way more than they should have to use. The shows were mostly musicals, and they were OK. The only ones that weren't, were the water show and ice skating show. They were set to music, so in a sense, they were musicals as well. We missed seeing other talent. Overall, it was an excellent ship for our family. Read Less
2 Helpful Votes
Sail Date: February 2019
Great time for my family of 4. Wasn't thrilled to have to travel during busy President's week because there really were more people on board than usual...Spent the 1st two days acclimating myself to this massive ship and felt ... Read More
Great time for my family of 4. Wasn't thrilled to have to travel during busy President's week because there really were more people on board than usual...Spent the 1st two days acclimating myself to this massive ship and felt very overwhelmed. But after the 2nd day, I was more relaxed. Food was excellent and the entertainment was stellar. The aqua show was indescribably amazing! The RC app was super helpful and I definitely recommend booking shows and dining before you sail. Tip: sit in the front row for the Fine Line Aqua show. Nobody sits there because it is a "splash zone". But it was worth getting wet to get to see the show from that vantage point! Absolutely wonderful!!! Enjoyed all the ports of call (San Juan, St. Maarten and Labadee)... We did not love the kids club. It was more babysitting than anything and much of the kids staff seemed less than happy to be there, in my opinion. There is just so much to do on this ship, you will never be bored. The water slides were fun and there were many lifeguards safeguarding them and the pools. I think cruise people who love big ships will love this ship. For me, I will stick to small all inclusive resorts. Read Less
2 Helpful Votes
Sail Date: February 2019
This ship is only 2.5 years old and we noticed black blue (oil type) smoke coming from one of the smoke stacks when we were leaving the Port Everglades. We thought that maybe this was just something like a car starting in the morning and ... Read More
This ship is only 2.5 years old and we noticed black blue (oil type) smoke coming from one of the smoke stacks when we were leaving the Port Everglades. We thought that maybe this was just something like a car starting in the morning and puffs of smoke emit from the exhaust, and let it go. However, this smoke continued throughout the cruise and was especially bad at night and in the early morning hours on our balcony. We paid more for a balcony because we enjoy this small sanctuary so much in the early morning hours and in the evening. We were on the 11th deck. Being asthmatic, I had to retreat to the cabin and was unable to enjoy my balcony if the wind shifted and caused the smoke to blow on our side of the ship. It seemed to be more prevalent at night (maybe when the engines were being pushed to the max). This smoke left black spotty residue on the railing and other areas of our balcony. Our steward was so kind after the first day to include the cleaning of the black residue during her daily cleaning. We told her Supervisor about her going above and beyond her regular duties to clean the mess off of the balcony, so he was informed of this as well. We attempted to tell Guest Services, but were never able to have enough time with the long lines to tell anyone there. Expressed my concerns that there were families with small children, older adults and most probably other passengers with breathing issues as myself and was concerned why a heads up from the crew was not mentioned. We were in the elevator on the first day and a young man got on board talking to the engine crew about the issue, so we knew that they were aware of it. However, Royal Caribbean is now telling us that they know of no problem on board the ship and everyone is denying, denying, denying. Even though I have video proof of the smoke billowing over our balcony on what was a nice evening. Just sad to have a nice cruise and unable to enjoy our balcony which we paid a great deal to be able to enjoy. Our cabin however, was spacious and well cared for with plenty of storage and many hangers. Embarkation and departing the ship was the best experience that we had ever had. Kudos to the Port Everglades and their friendly and efficient staff. We purchased “The Key” which was well worth the money. The ship had many activities onboard for families to enjoy. We would like to take our grandchildren on a ship like this but it won’t be this one. There were several options available for meals. Just be aware that some that would appear to be at no cost, would have a set cost, no matter how little you ordered. The main dining was a disappointment, the kitchen couldn't get the order cooked correctly. However, the staff were very attentive and apologetic even going so far as applying a $25 credit to our account without a word to us. The public areas were clean and well cared for and the bathrooms were spotless. This ship did have an excellent crew at entry points for meals and taking care for everyone to sanitize their hands before entering the Buffet. Even going to far as having a song to sing to the children to encourage them to wash their hands. Each child was happy to see them and would sing and dance the song with them. Excellent interaction and attention to keeping everyone safe from the Norovirus. Read Less
4 Helpful Votes
Sail Date: February 2019
We opted for this cruise for the experience and time to explore the Harmony of the Seas and also escape from northeastern winter. Embarkation was delayed for some reason and it was a canumdrum when boarding began as we stood for over ... Read More
We opted for this cruise for the experience and time to explore the Harmony of the Seas and also escape from northeastern winter. Embarkation was delayed for some reason and it was a canumdrum when boarding began as we stood for over an hour. The ship, staff and entertainment was excellent,especially the bar service and the main dr waiters. We had been to the ports of call many times and had opted to take advantage of the ship pools as on sea day as the pool decks are extremely crowded on sea days. We got off at Labadee and rented an umbrella on the beach which was simply charged to our sea pass card . We had specialty dinners at Jamie’s Italian one night and Chops on another and neither disappointed . The main DR service was excellent but the food is just a little repetitious from cruise to cruise We enjoyed the shows, especially Columbus, the aqua show and the ice show...A DONT MISS...Make sure you book in advance to assure seating We bought the drink package prior to boarding which simplified drink ordering and we also purchased VOOM for one device. Although the.connection was good, I believe it to be somewhat pricey. We opted to walk off the ship for disembarkation and having left our cabin at 630AM, we were through customs and at FLL by 745AM. Read Less
9 Helpful Votes
Sail Date: February 2019
This was our first cruise, with two girls (9 and 12) and my inlaws. We picked the ship/cruise based on timing, ports of call, and activities the kids would enjoy. My inlaws have been on probably 20 cruises, but this was their first on a ... Read More
This was our first cruise, with two girls (9 and 12) and my inlaws. We picked the ship/cruise based on timing, ports of call, and activities the kids would enjoy. My inlaws have been on probably 20 cruises, but this was their first on a ship of this size, and they were a little nervous. Overall, everything is incredibly efficient- embarkation and debarkation especially (it was faster than getting off the plane!!) We purchased the seabands, and I would highly recommend them, especially for kids, and if you plan to use the pools a lot-- far easier than keeping track of the card. We ate all but one dinner in the MDR. Food was very good, but very heavy in my opinion. Not a lot of vegetarian or veggie options, which I missed. I felt the menus tended toward the "classic" side-- beef with potatoes, pastas, lobster tail, etc-- nothing in the way of modern/fusion/ethnic cuisine. However, the staff was amazing, and after 2 days knew exactly what drinks everyone likes, which bread/rolls were the first to go, that my daughter likes a side of ranch, and who likes peppermint tea with dessert. We did not have a dining package, but tried most (if not all) of the other dining options. Park Cafe on 8 was great for breakfast and lunch, and of course we tried the Royal Kummelweck. Everyone in the family loved the pizza from Sorrento's. Mini Bites was another favorite for breakfast and lunch and snacks. We ate lunch twice in American Icon (MDR on 3) and that mini buffet and dessert spread was awesome-- we did not discover til midweek, and wish we had sooner! Kids loved the ice cream and toppings there. The Windjammer is massive, with tons of options, but I can't say that anything really stood there. We ate breakfast once at Johnny Rockets and the service was terribly slow and the food was just ok-- not sure I would bother again. The Rising Tide bar is a fun experience, and my daughter LOVED the bionic bar and getting a shirley temple "made by a robot!". She would have loved to go every night, but at $7 for sprite with grenadine.... We did not have any kind of a drink package, but I think every drink we had was $13, except a gin and tonic, which might have been $8 or $9. LOVED LOVED LOVED the entertainment. Would pick the ship again based on this alone. Fine Line in the Aqua Theater is not to be missed, and we really wish we could have seen it more than once!! We enjoyed Grease, it was a tad long at and hour and 30 with no intermission. It's all music, so it helps if you know the story. We also loved Columbus, it's silly but also a ton of fun (kids loved the modern music) and the ship is an marvel in itself. Hideaway Heist in the aqua theater was also great, we just saw it on a night with rough seas, so they didn't dive, which was a bit of a bummer, but totally understandable. The ice skating itself was amazing, but the actually storyline of 1887 is pretty thin, and confused most everyone we heard talking about it. We also enjoyed the kid friendly comedy show on the last night. My inlaws saw the headliner and enjoyed it. We ziplined (quick but fun), played mini golf, and rode the Abyss-- all fun experiences. We tried all the water slides, and 2 of the group tried the flow rider (body board) My main comment would be RCI could provide a bit more info in the rooms-- for instance, you have to be wearing shorts or pants to ride the Abyss slide (I had a long skirt and they would not let me)-- so we had to go change. Zipline-- your shoulders have to be covered-- my daughter had to go and change her shirt. We did not need our sea band or sea pass to do any of these activities except the flow rider-- that required it, and of course, my daughter had left hers in the room because we hadn't needed it and she was afraid it would fall off. And the clear slide (only) will not allow you to wear any glasses or jewelry, so you have to leave it at the top and climb back up to reclaim. Again, none are deal breakers, but a bit frustrating and feel like that could have been avoided with more information up front (say, when you sign all the waivers.) The pools were CROWDED. Did not spend much time at all in them because they were packed. The hots tubs by the pools were packed, but the ones of the side overlooking the ocean were always available, so we tended to hang out there. Lounge chairs were sparse-- luckily we only need one to set our stuff on, so after a bit of looking we were always able to locate one or two. Ports-- we arranged our own excursion to Pinel Island in St.Maarten and LOVED it; would definitely do again. The shopping area at the Port is also fun, and the rum sampled and sold there is delicious! My girls enjoyed collecting their free charms. San Juan-- it's an easy walk to El Morro and Old San Juan for shopping, no need to book anything there. We ate at Tio Danny's on a recommendation from staff at the fort and the empanadillas were amazing (as was the sangria!). Only wish we had more time there-- having to be back on the boat by 1:30 makes for a short day. Labadee was lovely beach, my girls were super excited to have their hair braided (starts at $20 and goes up to $100, FYI). We only went to the shops in the main building, we were told that the ones in the stalls behind were very aggressive, so I didn't walk back there, but we were able to purchase souvenirs everyone was happy with--there was a stall with items sewn by a local cooperative of women, that was our favorite. The food was just ok in my opinion. We did not try any of the add on excursions. We went to the ladies pamper party (basically just a sales pitch, but fun if you are into that sort of thing), the jewelry and shopping talk (if you like jewelry, there was some good information, and they did give away a fair amount of stuff), the towel folding demo (super short, but they handed out an instruction book my daughter LOVED and immediately started practicing), the central park garden talk (very interesting on what it takes to keep all those plants alive), and the captain's talk (really a Q&A) which was awesome and would absolutely do again. The kids also enjoyed the carousel. I think they might have liked the arcade, but it seemed pretty pricey at $2-$3 a game. Other notes: -They will not punch a hole in your sea pass card, so be sure to bring a plastic id holder if you plan on using a lanyard - There is a tshirt sale on the last day (2 for $20), which is PACKED, but we did buy a couple of baseball hats, and a long sleeve shirt that was 75% off. -We enjoyed watching the cruise directors tv show in the rooms-- we got a kick out of his jokes, and there was some good information about activities there. - using a Costco or other similar card for the lights was a great tip -the crown and anchor app is still pretty hit or miss, we could never get the texting to really work, but figured out we were able to use imessage to communicate. -"ship time" confused a lot of people. Ship Time - Eastern Standard Time. When you are in St Maarten and San Juan, they are on Atlantic Time, which is one hour ahead. -We parked at Park n Go and were able to pay and reserve online and that worked perfectly as well. Read Less
3 Helpful Votes
Sail Date: February 2019
My mom is a travel agent so I have been cruising since I was about 10. In that time I've been on four Princess, one Celebrity, and three Royal Caribbean. The Harmony of the Seas takes the cake. I was nervous that a ship that holds ... Read More
My mom is a travel agent so I have been cruising since I was about 10. In that time I've been on four Princess, one Celebrity, and three Royal Caribbean. The Harmony of the Seas takes the cake. I was nervous that a ship that holds 5500 people would be crowded, but I can tell you at no point did I feel overwhelmed or crowded. The ship is designed to feel open. Four pools, over eight hot tubs, a kids mini water park, three HUGE watersides (that are an absolute blast!), a 10 story dry slide, two wave riders, six rock walls, an aqua theater, a giant spa, central park, a CAROUSAL, and the list never ends. Everything was clean and the staff was probably the best part of the ship. The main dining room staff immediately memorized our names and drink orders. We went to Wonderland, I highly recommend it! Ask for Shubert, he made the experience so amazing. Now for the tips to make the trip awesome: Reserve the shows (this is the only time that the 5500 will come into play). Grease was amazing (duh its Grease), but the The Fine Line aqua show was the best show I've ever seen on land or sea - go see it! I didn't download the app, but my friends used it and it was an awesome feature. Showed weather, itinerary, and where the ship was. If you love laying by the pool, get out there early. The good spots are very competitive haha. I recommend this ship to anyone and everyone!! Read Less
2 Helpful Votes
Sail Date: February 2019
We are relatively experienced cruisers who have sailed on several different lines (Princess, Celebrity, etc) of similar quality. We had previously sailed on the "Allure Of The Seas" so we were familiar with the layout and ... Read More
We are relatively experienced cruisers who have sailed on several different lines (Princess, Celebrity, etc) of similar quality. We had previously sailed on the "Allure Of The Seas" so we were familiar with the layout and features of this ship. Things we liked: - Great Fine Line shows in the Aqua theatre and by the ice skating performers - General Solarium area experience, including the bistro restaurant - Service by room attendant was excellent and discreet Things we didn't like: - Food quality in the main dining room (Silk) was mediocre at best and terrible on occasion (e.g. inedible calamari / braised pork tips that were pure fat). Overall, the food standards have slipped from previous experience. Waiter service (Vince and Recuerado) was uniformly excellent. - Main theatre show "Grease" seems very dated and the themes (teenage pregnancy, bullying) not very appropriate for current times. Singing by performers was weak in several cases. - There were problems with shipboard IT services and there was insufficient IT support to help overcoming problems with the smartphone app - Cigarette and cigar smoking was allowed and prevalent in the casino and on the poolside area on the starboard side. - Sneaky $25 fee for non-return of pool towels is not well advertised. Also, the automatic 18% gratuity added to every drink - ouch! - Park Cafe coffee was OK and not great as mentioned in other reviews The itinerary was not our first choice but was taken as the preference of fellow travellers. The beach visit to the company's Labadee (Haiti) location was fine but not exceptional. Falmouth, Jamaica is not very attractive outside the cruise port shopping "bubble" (and we walked through the slum areas to get to historic churches and fisherman beaches). Cozumel was also not that attractive to visit on foot - we did not bother with any of the excursions as we had done these before on previous visits. So overall, cruising on the "Harmony" was OK but not an experience we're likely to repeat. Read Less
3 Helpful Votes
Sail Date: February 2019
We choose this cruise because we wanted something other than Disney for our 6 and 8 year olds children. The positives were it’s family friendly; the children had fun and were entertained (rarely if ever bored); they liked the kids club; ... Read More
We choose this cruise because we wanted something other than Disney for our 6 and 8 year olds children. The positives were it’s family friendly; the children had fun and were entertained (rarely if ever bored); they liked the kids club; we liked the room and room steward, embarking and debarking with self assist was easy; and the shows were great. What we didn’t like were the crowds. With no USA holidays this week it was fully booked. On sea days it was nearly impossible to get a seat at the pool let alone go into the pool. Too many people and long lines for every activity made this enjoyable for adults. Many places had odd hours and were closed a lot. The flow rider always had long lines. The food was just okay overall. We didn’t like the steaks at chops grille (the worst steaks we have ever had and the rib eye advertised as prime was not prime). Windjammer and solarium bistro buffets were overcrowded and the selection was mediocre. You constantly have to check your cruise compass to get hours since every place has different hours. We tried to get dessert at wonderland and we were told it was “not possible”. We went to park 150 for dessert and while we got in - their coffee machine was “broken”. We were told “no” quite a bit. The spa is disorganized and unprofessional. The massages were good but then they try to sell you very expensive products - annoying!! We spent nearly $6000 on this cruise with deluxe drink packages. But we didn’t book and excursions. We wanted to stay on the ship port days so we could enjoy the ship with less people though many places are closed on port days. We did walk around the ports for a little but there was little to do unless you book an excursion - which is a small fortune. The hibachi was off to a bad start and the food was bland but the chef was great! There is no kid’s hibachi menu. Kids who want hibachi have to order off the adult menu but can share. It’s $45-49 per person and plenty of food. Long lines for balloon animals, face painting and other kid friendly activities on board caused us to skip those. Sabor was our favorite specialty dining - at $22 per person and good service. Most of the service on board was positive. But we weren’t impressed with the food quality in the main dining room, the windjammer and most specialty dining. Food is just okay - mediocre at best and terrible at times. We did this for the kids and they loved it but for the adults like us - the crowds and mediocre food made us not want to come back. Also while the kids liked the kids club - they stay indoors. They have odd hours and we were picking up and dropping off so much we didn’t get a lot of time to just have adult time. They’re open in 3 hour spurts. If you’re more laid back and don’t mind being herded like cattle or being a sheep - you may like this cruise. If you’re doing this for your kids and willing to take one for the team - you may also like this cruise. For us - we will try to find a more adult friendly, less crowded vacation next time. Read Less
3 Helpful Votes
Sail Date: February 2019
We loved the entertainment on this ship...play, aqua show, ice skating, comedians, parades and more. The cabins were clean and had lots of storage. Our canbin steward was the most unfriendly we’ve ever had. She must have take her cue ... Read More
We loved the entertainment on this ship...play, aqua show, ice skating, comedians, parades and more. The cabins were clean and had lots of storage. Our canbin steward was the most unfriendly we’ve ever had. She must have take her cue from the officers and much of the rest of the crew who never smiles or greeted the passengers. Everything and everyone was treated businesslike. We realized that this was a large ship, like a big city, but didn’t expect such crowds and lines. We were greatful that we found Park Cafe where we could have a smaller venue for lunch. Dining in the main dining room had good food served by somewhat friendly staff. Desserts were boring so we ended up in Windjammer after dinner for a better selection, including crepes that were individually made...try them. There were lots of children, many not well behaved which showed some parents need to supervise them better...walking on furniture, pushing in elevators, running and yelling in the halls, etc Think these very large ships are not for us. We were a group of nine and we all agree the crew and officers were unfriendly and we would find another ship for future cruises. Read Less
5 Helpful Votes
Sail Date: February 2019
Let me preface my review, by saying my trip was great. There truly wasn't anything wrong, it just did not meet my expectation. I would not discourage anyone from sailing Royal Caribbean or the Harmony as long as you know what to ... Read More
Let me preface my review, by saying my trip was great. There truly wasn't anything wrong, it just did not meet my expectation. I would not discourage anyone from sailing Royal Caribbean or the Harmony as long as you know what to expect. Just so you understand my review and can be assured the Harmony is a good vacation and just not MY cup of tea... We sailed the Allure in 2017 and have since been ruined. The Allure is classy and beautiful, the staff makes you feel like you are the only and most important people on the ship, every staff member/entertainer/housekeeper/dining room staff went above and beyond, the only lines we encountered were on the first day while signing up for beverages, exploring the ship, etc. Basically 5,000 people corralled on to 3 floors? because the cabins weren't open yet, we received our SeaPass at check-in, entertainment was professional and top notch, Central Park beautiful and quiet with soft music and the sound of crickets, made reservations but got into every show at any time we tried without issue, food was amazing, service was out of this world everywhere on the ship, I never felt like there were 5,000+ people on the ship. HARMONY OF THE SEAS Embarkation: Easy, acceptable, quick, no issues Disembarkation: Easy off, long wait for luggage in terminal, customs quick and easy, no real issues -suggest carry luggage off if you are in a hurry Ship = OK - same general layout as Allure - paintings/decor appeared cheap, garish, odd, almost juvenile - lines for everything, long wait for elevator and then it would be full - very few ship announcements overhead and difficult to hear (we missed the announcement about the gangway being open in our first port and were late getting off) - Central Park beautiful, but noise level high with loud music and small children screaming - The Abyss, 2 dry slides, needs shirt with sleeves, fun - 3 water slides (2 reg, 1 funnel), fun Cabin = Great - Central Park Balcony -no issues, as expected - 1 half closet with shelving and 2 drawers, 1 full closet, 5 drawers, lighted mirror, couch Dining = Food & Service Great - wanted Main Dining Room, ended up with Anytime Dining, but requested and received same table and waiters at same time every night Entertainment = OK, disappointing - reservations difficult, shows full, very long lines for stand-by - Grease -best show on boat, very cute - Columbus satirical comedy, most bizarre show I've ever seen, but the performers were good - 1887 Ice Show, special effects were good Service - The Fine Line did not "wow" me, left early - Stand-up Comedy was very funny, glad I saw it Ports and Shore Excursion St. Maarten/St. Martin - ship remains on EST but the island is 1 hour ahead (8am on ship is 9am on island) - reserved non-ship excursion tour of island for $50/pp - it was good - reserved ship sponsored "Sea Trek" that was fabulous, had low expectations because I am a certified diver but husband is not, was still very enjoyable for me, too San Juan, PR - not enough time in port - grabbed a taxi tour when got off ship for $15/pp, good but had to wait on bus 20 minutes while driver filled bus before he could leave Labadee, Haiti - peninsula leased by Royal Caribbean - only food on island is served from 11:00-2:00 - average, limited choices - all beaches were over crowded with 6,700 passengers on the ship - Adrenaline Beach has more water movement that resembles waves but must have water shoes because of the rocks when you wade into water, lots of seaweed and trash in water - Columbus Cove is nice, but lots of kids and families since the water play area is there - Nellie's beach was my favorite, will rent a cabana there if we ever go back Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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