3 Helpful Votes
Sail Date: February 2019
I chose this cruise mainly for the ship. We flew in the day before and stayed at Fairfield Inn and Suites. Hotel was fine. Embarkation and disembarkation went smoothly. Found the ship to be gorgeous. It rarely felt crowded. ... Read More
I chose this cruise mainly for the ship. We flew in the day before and stayed at Fairfield Inn and Suites. Hotel was fine. Embarkation and disembarkation went smoothly. Found the ship to be gorgeous. It rarely felt crowded. There is so much to do. Our room was very nice. We had a balcony on deck 10 near the fore elevators. I found the beds to be very comfortable. Muster was on of my least favorite things. It was in the jazz club and way too small for all the people. Only the people who got there very early got seats. Packed in like sardines. Being on the short side I couldn't see the screens and I found the video dumb and too long. Would rather just receive the important information and be dismissed. On to more positive things! Loved all the food. We had the three night dining package. Loved Wonderland! Food was interesting and tasty. My favorite was probably the cones with Wasabi on the bottom followed by crab then avocado and the desserts. Found Jamie's to be meh, nothing special except the desserts which were delicious, tiramisu and warm brownie with ice cream. Really liked 150 Central Park. Especially the bread, brown and crunchy on top with melted butter, truffle oil, and garlic drizzled over. I had booked Izumi ala carte in the cruise planner but they convinced me to purchase the hibachi and I am glad I did. It was the best hibachi I have ever had. The rice was delicious. I got the steak and lobster and they were perfect. The chef was very entertaining as well. We ate dinner in the MDR once and it was very good. One thing that I did notice is that several of the restaurants didn't seem to have enough help. Waiters literally running and service slow at times. Also 2 tops seemed not to be as much of a priority compared to large parties. I ate breakfast at the MDR once and was ignored until the head waiter noticed. Enjoyed breakfast at Mini Bites. Never crowded. Omelets made to order. Nice being able to see the ocean while eating. They have a nice lunch there also. Burgers, chili cheese fries, nachos. Got a breakfast sandwich from Park café and did not like it. Cold with American cheese that wasn't melted. However, loved the roast beef sandwiches later in the day. Enjoyed Mongolian wok at the Windjammer one evening. We did the sushi making class and it was a lot of fun. You make a lot of sushi but you can't take any with you so you have to eat it all there. I traveled with my 23 year old son and his favorite place at night was Dazzles. He loved the band there. He also enjoyed the jazz club. Mini golf was fun. My son did the ultimate abyss. I chickened out. He also enjoyed adult dodge ball. I went to see Grease and enjoyed it. I think my favorite port was St. Martin. I did a tour with Bernard's and had "Mailman" as tour guide. He was very entertaining and knowledgeable. He took us to a gorgeous uncrowded beach. Tour with ship at San Juan was fine. Labadee was nice but the vendors are still very pushy. I really enjoyed the speciality coffees at Cafe Prominade every morning and wish that they had them at more venues as it got pretty crowded. I had purchased the ultimate drink package and found it worked out well with all the coffee drinks and adult beverages. The fresh squeezed OJ was delicious and was $8 without the package. Also was able to try weird drinks and didn't feel that I had to finish them if I didn't like them. Bar service was rather uneven with like half the bartenders knowing how to make a certain cocktail and the other half not knowing what it was. Planters punch and Goombay smash are examples. Also the same drink being different depending on which bar you went to. Bar service slow sometimes. Really liked Central Park. Relaxing in the evening listening to guitar music. I met a lot of great people on board. People were very friendly and interesting to talk to. Most of the crew were very friendly as were all the waiters. I have had better room stewards. She was rather abrupt and didn't seem genuine when trying to be friendly. Room was kept up fine though. I had a great time and would not hesitate to book this cruise again. Read Less
2 Helpful Votes
Sail Date: January 2019
Check in: The check in on the cruise was not well organized- there were several lines with lots of staff not knowing what they were doing. We had to go to one area to get the kids bands for their muster station and this was chaos. ... Read More
Check in: The check in on the cruise was not well organized- there were several lines with lots of staff not knowing what they were doing. We had to go to one area to get the kids bands for their muster station and this was chaos. The ship: Once we got onto the boat our room was already ready. The inside family cabin was great for our needs. It had a lot more room then I expected. We had a bed for myself and my husband, a seating area where we could watch tv and play and bunk beds for the kids that were curtained off. The ship itself was surprisingly not crowded in some areas and at some of the time, but had a number of flaws that led to crowded areas. The Windjammers was the worst as it was too small for the number of people on the boat and at number times they had to close it as there were too many people there. The elevators were also overly busy lots of times. There was an area on the upper deck you had to go through to get to windjammers that was the smoking area, which I think was a mistake. Also the Solarium (adult only area) was the only place to get kosher food, therefore it was often filled with kids as there were a number of Jewish families on board. The entertainment on board was very good. The big activities of surf simlulators, zip lining, ultimate abyass, and water slides were often not too busy so we got to do each of these things without waiting too long. The stage entertainment was very good. The water show did get canceled two times, but we got to see it and it was great. Overall the entertainers were well trained and sets/effects were good. The food on board was not the best we had on a cruise ship. We felt the food was better on Jewel of the Sea (maybe as they didn’t have to feed as many people)There were always good choices for food and no one complained about the food, it just wasn’t the best. Disembarkment: Disembarkment was not good. The lines were super long and it took a solid hour to get through. The lines were not organized. They stopped calling numbers of groups to leave the boat at one point and we had to go to an area that was displaying the numbers to find out which ones were being called. Overall I would say that the cruise ship was good but not the best I have been on. Disney is better, but you do get what you pay for. The ports of call: St. Marteen We overall enjoyed the catermarn shore excurision we did here. However, it did not start out great. Workers lined everyone up to get on the trip and it took them a long time to collect tickets, sign the waver, put bands on everyone and give a ticket to each person. This took a total of 45 minutes! This could have been done before hand and it started this trip on a bad note. However, after getting on the boat, we thought it would be packed, but it didn’t feel bad. Adam and I went snorkeling and were able to see a helicopter and fish as the guide coaxed fish out with food. We then went for a tour around and ended up on a nice beach. We saw lots of giant boats and we saw the planes landing. There was lots of drinks on this trip, but there was an issue with food. They were supposed to be feeding everyone sandwich lunches, but it turned out to be one very small sandwich each. This caused some problems given how much everyone on the boat was drinking. We also were able to get to the shopping area off of the boat. We had been to this area before, and we noted that this area is very much under construction and is not at the same level it was when we were last there before the hurricane. San Juan We spend the time in San Juan going to two fo the old forts We have been to San Juan before and we enjoyed this both times. We were able to walk from the boat to the old San Juan and the forts were not far away. We were lucky to be there on a day when the entrance to the forts were free. Everyone did enjoy forts. However, when we were walking to the second fort we were reminded of just how dangerous this area can be, which made me sad as it seemed safer the last time we were here. Labdee Overall this was my least favourite port. I found the beaches very busy with people everywhere. The lines for food on the Island was also long. What I found most troubling about Labdee was the desperation of the Hattian people working on the Island. Everywhere I went someone was trying to get my attention and asking for money. It made me uncomfortable. Fort Lauderdale After the cruise we spent one overnight in Fort Lauderdale. We spent the day on the water taxis exploring the area. It was interesting to see the mega boats on the water and the expensive masions. Spending one day in Fort Lauderdale was okay, but I think the family would find it boring spending more time there. We seemed to be the wrong demographics as most of the people were older adults and young partying adults. The hotel in Fort Lauderdale was again okay for one night, but was very rough around the edges. We stayed at the Hilton Marina. I liked that the hotel was right on the water. We could get the water taxi right from the hotel and we could walk around the marina and look at boats. They had a pool but it was too cold to try it. The room itself was old and in bad need of a remodel. The doors were creaky with paint pealing off and the bathroom appeared old . Read Less
2 Helpful Votes
Sail Date: January 2019
Dining rooms were wonderful oh, we had a nice restaurant crew, named Gener. In fact all of the crew were wonderful. The solarium area was horrible this time. I know they were having some special event and group but there was no ... Read More
Dining rooms were wonderful oh, we had a nice restaurant crew, named Gener. In fact all of the crew were wonderful. The solarium area was horrible this time. I know they were having some special event and group but there was no consideration for anyone but that group. You couldn't get in the hot tub anytime ....anywhere. There were kids running around all over screaming, the food area was just total complete disarray at the solarium. I spoke to a couple of crew members who were very politically correct but they were being run over also. The kids, these were not teens, they were little kids, took over the elevators you had to wait forever for an elevator as they ran and chased each other and kept the elevators busy. I was very disappointed in the way they let the kids take over. They've always been in a play care area I suppose but this time I guess this group felt their kids owned the ship. I do see that as they are adding more more kid-friendly items that these big ships are catering to the kids too. It may not sound like it but in the overall it was very nice Cruise but they need to get a handle on how kids are allowed to run free. Read Less
2 Helpful Votes
Sail Date: January 2019
The ship is really big and over all a good experience. Good food, specialy on the windjammer, jamie oliver and sorettos pizza. Also good food on labadee , the cruiselines own Island. Labadee is a tropic paradise, but not autentic haiti ... Read More
The ship is really big and over all a good experience. Good food, specialy on the windjammer, jamie oliver and sorettos pizza. Also good food on labadee , the cruiselines own Island. Labadee is a tropic paradise, but not autentic haiti ofcourse. The port of falmouth and conzumel is nothing. Its just a tourist trap of diamond shops and ugly soveniers. We whent on a snorkling trip with fury in conzumel witch was nice. The ship could do much more for the youngsters. We traveld with a 15 and a 10 year old. Activity looks nice on paper but its best for small english speaking children. SPA... what to say... i go to the spa to get a treatment that i have booked.. i pay the expensive price, on harmony you get a great treatment, BUT THE EXPERIENCE IS TOTALY RUINED BY THE PUSHY STAFF WHO DESPERAT TRYING TO GET YOU TO BUY LOADS OF PRODUCTS TO CRAZY PRICES... not ok at ALL !! Cabin was imaculate with great staff, we had a ocean view cabin with balcony. The fitness area could have much better facilatys with free weigths, kettelbells, rubbers fitnessballs and so on. Always crowded. Read Less
3 Helpful Votes
Sail Date: January 2019
This was my fourth Royal Cruise and one of my favorites. The size of the ship allowed for an easy flow of people and the only time I really experienced a crowd was when we embarked on the first day. It was also nice having a larger ship ... Read More
This was my fourth Royal Cruise and one of my favorites. The size of the ship allowed for an easy flow of people and the only time I really experienced a crowd was when we embarked on the first day. It was also nice having a larger ship because that meant I hardly felt the motion of the ocean. There were lots of opportunities to find things to do either on a sea day or port day. On sea days there are multiple quizzes and games in the Schooner Bar, the escape room or other physical actives (like the rock wall, zip line and mini golf). There are also the pools, which my wife and I didn’t really spend any time at. I may not have made it to all the shows, as there are so many; however, I made it to most of them. From karaoke competitions to the Battle of the Sexes to the shows that require reservations, I wasn’t ever bored. There were lots of delicious places to stop, but one of my favorite places is Park Café where I was able to enjoy my roast beef sandwiches. I also like the main dining room. I personally think that it is close to the quality of the specialty restaurants. Overall, the ship was nice and large, so it didn’t feel like people were on top of one another, and I rarely felt the movement of the ship. I was always entertained and could tell the staff and crew wanted to make sure their guests felt special. I definitely didn’t go hungry and left happy. Read Less
1 Helpful Vote
Sail Date: December 2018
If you want lots to do and lots of options, this is your ship! In fact, I am not even sure why we got a balcony considering we were hardly on it. The Holiday Cruise was filled with families of all generations, lots of kids and lots of ... Read More
If you want lots to do and lots of options, this is your ship! In fact, I am not even sure why we got a balcony considering we were hardly on it. The Holiday Cruise was filled with families of all generations, lots of kids and lots of scooters. It was also filled to maximum capacity (what would you expect the week of Christmas)? If you plan to do this one, get ready for crowds and big groups which also means crowded elevators, etc. RC staff were fabulous and handle the crowds with smiles and quick service. It amazes me everywhere we went. Loved the cabin (9288) and the updates as far as storage, space, etc. the specialty restaurant 150 was outstanding and the little outside bar in Central Park has the best bartenders ever!! All shows were outstanding! I also did the martini making class and had a great tone and learned a lot. In Dan Juan we did the rum tour (i got to make a monitor—this was not the Bacardi tour but a tour where we saw a little of the city and then went to a bar to learn about rum—fun fun!!) For me, I prefer the smaller ships but if you want big with lots of choices, this is the one for you!! Read Less
3 Helpful Votes
Sail Date: December 2018
Shout out to royal Caribbean, everything run smoothly. The only problem we encounter was our cabins were in 6 deck, we heard the music that goes on until 3am fron deck 5. My nices an nephew’s room were right above boleros it was loud, I ... Read More
Shout out to royal Caribbean, everything run smoothly. The only problem we encounter was our cabins were in 6 deck, we heard the music that goes on until 3am fron deck 5. My nices an nephew’s room were right above boleros it was loud, I felt bad they are hard workers and needed to sleep, we did not try to get another cabin ship was full to capacity, my advice don’t book in deck 6. I tried meals a couple of times at the dining room, service was good, food was terrible, food was good at the buffet, pizza was also good, they have enough places to eat. Entertainment was good,, we enjoy the shows. Ports were good, except in Puerto Rico where we enjoy few hours, we needed more time to explore, Royal Caribbean needs de spend more time in this port so much to see with so little time. We will go again in the future Read Less
3 Helpful Votes
Sail Date: December 2018
Embarkation was smooth. Disembarkation took a little longer. The ship was at capacity but you couldn't tell with so many activities, shows, shops, dining, etc., Our cabin was nice. We had the virtual balcony cabin. Next time ... Read More
Embarkation was smooth. Disembarkation took a little longer. The ship was at capacity but you couldn't tell with so many activities, shows, shops, dining, etc., Our cabin was nice. We had the virtual balcony cabin. Next time I'll just get a balcony. Dining was a great experience. We were attended by two brothers from India. We saw all the shows and hung out in the dance club Bolero. The aquatic show is a must see! Service on the ship was excellent. I had to make an emergency call home and without question the officer hand me the phone. As for ports and excursions, Ladadee I overcame my fear of heights and did the zip lining from that 500 foot mountain! Jamaica we did the Bamboo Beach excursion. If the weather was better, it would have been more enjoyable. Cozumel, we walked around downtown. We will definitely cruise again with RC!! Read Less
7 Helpful Votes
Sail Date: December 2018
We sailed December 9 – 16, 2018. While this was our 3rd experience on the Oasis class ships there were things we still didn’t get to on such a huge ship. We didn’t try to do it all. We took time to relax! Planning meals and ... Read More
We sailed December 9 – 16, 2018. While this was our 3rd experience on the Oasis class ships there were things we still didn’t get to on such a huge ship. We didn’t try to do it all. We took time to relax! Planning meals and show times was not easy. I don’t like that you can’t make dinner reservations when you purchase a dining package. Instead you go to the restaurant the first day of the cruise to make your reservations and hope there are times available to work with the shows you’ve booked. In my opinion the quality of the food was just average. Breakfast in the Windjammer was the same every day. Lunch did change but very little. I enjoyed the salad station which was the first station after hand washing. The hand washing sinks are a nice add but a big bottleneck during peak times. Notes for Royal Caribbean: At Sabor bar Step up and allow chips and appetizers to be servers (charge for them if you must) but having drinks at a Mexican Bar and not being allowed to order chips and salsa is just crazy! Train all the bar staff to make the same drink with the same ingredients. When a drink should be shaken over ice before serving have all bars do it the same. Specialty restaurants should have some consistency. We celebrated our anniversary at 150 Central Park and the waiter, Sami, was outstanding. The chef cooked out steaks perfect! Can’t say enough good things about 150. The sides at Chops need to be reviewed and replaced. We had a table full of very uninteresting, nothing special sides. It was like they got the overcooked mac and cheese from the buffet. After reading bad reviews about Jamie’s we almost didn’t go but did and enjoyed it. The cheese cake was the best. The steak was over cooked but not enough to send it back. Just a disappointment after the perfectly cooked steak at 150. Again not consistency between specialty restaurants. While the ocean view balcony was roomy and well laid out; the beds in the cabins need to be replaced and very soon. They are wore out! It was so bad a few nights I slept on the couch. If you have back or neck problems be warned; the beds are just plain bad. We had the drink package and tried the Bionic bar and the Rising Tide Bar. Both fun. Best drinks were made by Mary at the Schooner Bar. We used the laundry service the first day to press shirts and they were back before dinner on the 2nd day. Royal IQ app didn’t work half the time. It was so bad my husband uninstalled the app midweek. Entertainment was all outstanding. We booked all shows ahead of time and also saw the no reservation ice and swim shows. Royal Caribbean has the best entertainment. I can’t say enough good things about the evening entertainment. This was our 29th cruise. We like the new ships the best. Just wish the Oasis class sailed to different ports. We understand it’s because of the size of the ships but need to consider investing in some new ports. Going on a different line next year to visit Aruba and Curacao. Read Less
8 Helpful Votes
Sail Date: December 2018
We like the Oasis Class ships and have previously been on Allure and Oasis. Harmony felt familiar wand is a newer ship so we gave it a try. It had been about 5 years since our last cruise. We had My Wife and I in one cabin and our 8 ... Read More
We like the Oasis Class ships and have previously been on Allure and Oasis. Harmony felt familiar wand is a newer ship so we gave it a try. It had been about 5 years since our last cruise. We had My Wife and I in one cabin and our 8 year old daughter in a separate cabin. Both ocean balcony cabins were on the 14th deck on opposite sides of the ship (which allowed us to be on an outside balcony on either side of the ship for views. One cabin (14574) seemed smaller than previous cabins on Allure and Oasis which was a bit of a disappointment. The other cabin (14172) was a disability equipped cabin and was much larger although devoid of a couch and coffee table. There was a small chair and no foot stool in the corner and a small dressing table in another corner. Otherwise it had a lot of open floor space which we enjoyed. The fridges in both cabins barely cooled what we put in them and were not adjustable. As I read in other recent reviews of this ship, you do feel a bit nickeled and dimed throughout. Room service is no longer free, and we simply ordered none the entire cruise. While sitting playing cards in the casino, I was charged nearly $5 for a simple cup of coffee with cream. This particular experience left us feeling shorted and as a result we are going to try Norwegian Cruise Lines for the first time next cruise. I purchased an Internet and Soda drink plan and they give you a plastic cup to refill. The cup is designed to hold a small amount - very narrow on the bottom up to a wider top. I was agitated the first time I tried to use it in the machine. I put some ice in it and sprite, drank most of it in a few seconds and put the cup back in to top it off. A message came up indicating I had to wait 8 minutes before refilling it - Seriously?! You can use your card in the bar to get soft drinks at no charge and not experience the 10 minute wait time btw. Additionally, I only found 2 stations the entire time I was there - one in the 5 deck pizza parlor and the other in the windjammer buffet. I'm sure there are more but they seem well hidden. The ice cream machines on Deck 15 were poorly maintained and often closed or frozen up because of not being refilled. This was a particularly disappointing experience for our 8 year old. THe food in general in the dining room and Windjammer Buffer was pretty good - I think better than our previous cruises. We purchased 3 meals for 3 people each time at the 150 Central Park, Chops and Wonderland. 150 Central Park was excellent as was Chops. Great array of appetizers and main courses and great desserts. We probably will not return to Wonderland. The food there was cute but not particularly tasty. We returned one entry which was fish on pretty much plan rice. Not special at all. The Pork Belly was good. One major difference with Wonderland was we were told we could not order extra entree's as you can in the other specialty restaurants. Then we watched the two tables on each side of us receive extra entrees from a different waiter. Just not a good experience there for us. I also ate in Johnny Rockets and the Sabor Mexican Restaurant for lunch multiple days and even took my 8 year old to Johnny Rockets once. Both were excellent. Sabor was some of the best mexican cuisine I've had and was surprisingly excellent compared to the Mexican Restaurants on Allure and Oasis. The Park Cafe in Central Park which is no charge was also very good. They had an array of salads, soups, paninis, and delicious roast beef sandwiches on buns. Mini Bites was not as advertised - it just had Hamburgers and hot dogs and fries and such. It was OK the one time we ate there. The little sandwich shop on the promenade deck had good sandwiches and wraps with coffee and tea at no charge. No soda station there however. When we boarded the ship, we went to the Solarium Cafe - which had a smaller buffet than Windjammer but was not crowded and was good - an escape for the crazy busy Windjammer buffet. A disappointment was there was no cupcake/ice cream shop on the ship anywhere. Ice cream was a bit hard to come by - especially with the deck 15 ice cream machines being nearly useless the entire cruise. there was ice cream in Windjammer and for dessert in the the Silk main dining room if you requested it. But typically small portions. Johnny Rockets has excellent shakes and Sundaes but you have to pay for them. I'm not sure if you can purchase a sundae there without paying for an entire dinner. We liked the stops - St. Marteen, San Juan and Labadee. MY wife paid to get a scuba diving certification in the ships PADI center during the cruise - about $600 plus mask and snorkel. She had to get up very early to attend classes at around 7 am on 2 or three days. I chose not to do such because I enjoy sleeping in on vacation myself. She got to go diving in 4 separate locations as part of the program. My 8 year old daughter and a friend's 10 year old daughter enjoyer the adventure club which is no charge. We were able to get our 8 year old bumped up to the 9-11 year old group so she could be with her friend. the center was closed from 5-7 each day as I remember and open until 10 pm. There are options to pay for 5-7 and dinner assistance along with staying I think until 2 am I believe I heard. They played games and crafts. My daughter colored a pillowcase and got all the other kisd to sign it for example. THe ship did not feel crowded the entire time we were there by the way. After the first day it was no unusual for empty elevators to appear. Of course after shows and at end of excursion time, elevators would fill up. We did anytime dining and made specific reservations for each night in Silk main dining and got in fairly quickly each night. We have a truly marvelous waiter and assistant - Alphan and Cintia. This really made us enjoy the cruise more.Alphan was even able to get us some great Indian food that was not on the menu. My 8 years old hugged him every night we were there - and she's normally shy. Our cabins were kept clean and no issues there. We had towel animals nearly every day which my daughter loves. My wife stubbed her toe badly in a bathroom on the beach in San Juan when she was scuba diving. We both thought it was broken and she went to the infirmary for an x-ray. Even though it did not occur on Royal Caribbean property, they did all of the xrays, medical treatment and a soft cast for free which was a nice surprise. We had to go down to customer service twice. I had purchased an internet package and there were no instructions on how to obtain a code to access such. On the first day of the cruise it was impossible to get anyone in customer service to answer the phone, so I had to go there and they had to call and get a code for internet access. They said I should have received an email with instructions. There were no emails although I showed the the email containing the billing for such. I had a frustrating experience in the arcade.I took advantage before boarding of purchasing two $100 arcade credits for $80 each on the internet site. When we boarded the ship and first went to our cabin there was no mention of such. When we came back to our cabin later, there were two identical letters (one for me and one for my wife) stating we should go to the arcade, show the letters to the attendant and he would take care of us. Problem is there is no attendant in either arcade. There is a phone and number to call - which I did. And you cannot hear the person well because of all the gaming noise. Turns out I ha to swipe to Sea Pass card at the machine you purchase credits at - but not purchase anything - and then tell the guy on the phone so he could see it and add credits manually. Then after this mess, the card locked up and stopped working multiple times and I have to repeat the process and call multiple times. The card was locking up because "we were using credits too fast". Then he informed me that there is a $49 daily limit - even though we had $100 on the card. QA really terrible experience. Service in general was good throughout our cruise (other than the silly arcade experience) Entainment was the best I've experienced on a cruise. Grease, Columbus, the ventriloquist, and especially the water shows were all fantastic. So we had a good vacation on this cruise with a couple of bumps as noted above. Read Less
6 Helpful Votes
Sail Date: December 2018
We just wanted to get away and enjoy the gorgeous weather. We love sailing with Royal. We found the food in the main dining room at night to not be the same as other royal ships we have sailed on. For formal night, normally we have surf ... Read More
We just wanted to get away and enjoy the gorgeous weather. We love sailing with Royal. We found the food in the main dining room at night to not be the same as other royal ships we have sailed on. For formal night, normally we have surf and turf, on the Harmony it's either steak or lobster (and the tails are very very small). It just didn't seem as special on those nights. We like many others shopped, Jamaica has many deals and they really work with you on pricing and getting you what you want. Cozumel, ugh, the grovelling and begging you to shop with them get so old. Like our port shopping guide said, just say "no Gracias" and keep walking but after hours of having to say that you just really get turned off from the begging. The ship is amazing, and has so much to do on it. We usually love the water show, on this trip we weren't too fond of the water show, just seemed to not have a story line just tons of water being splashed all over everyone. The customer service crew, the port shopping guide (erin: and if you ever get on a ship she's the port shopping guide, she's amazing!), the managers in the main dining room, and omg you must try Jamie's Italian on this ship (this was the most amazing food and service we have ever had, and yes they have a steak on the menu with these to die for garlic fries............tiramisu, homemade pasta with bologesne.........the list goes on and on.......it's a definite you must try!). We weren't too crazy about the stale buns at the "the dog house", so that's not something we would try again. Johnny rockets hamburgers were amazing. Read Less
4 Helpful Votes
Sail Date: December 2018
Overall we absolutely loved our b2b on the Harmony. You will definitely get your 1000 steps in daily. So many cool things to do and see on board. Even though we had 14 days, we never got to all there was. Never ate in the dining room. ... Read More
Overall we absolutely loved our b2b on the Harmony. You will definitely get your 1000 steps in daily. So many cool things to do and see on board. Even though we had 14 days, we never got to all there was. Never ate in the dining room. We prefer the Windjammer. Can eat whatever you want and how much you like. The pasta/Mongolian made-to-order dishes were out-of-sight. I know that shows my age. Our main issue was the VERY LOUD noise/music coming from the Boardwalk. We cruised a couple times on the Allure and had a Boardwalk balcony. We booked this area of the ship again because of the fun there was at that end. Anyway, the Harmony has much more going on nightly than the Allure did. That may have changed on the Allure too. It has been 2 years since our last sail on her. Luckily, the Cruise Director was able to have us moved to an ocean view balcony. So quiet! Read Less
9 Helpful Votes
Sail Date: December 2018
I wasn't sure if I would enjoy so many people on a ship, and that did not really bother me. What i didn't care for is how Royal Caribbean addresses it. You need to plan, plan, plan and reserve, reserve, reserve meals and shows in ... Read More
I wasn't sure if I would enjoy so many people on a ship, and that did not really bother me. What i didn't care for is how Royal Caribbean addresses it. You need to plan, plan, plan and reserve, reserve, reserve meals and shows in advance on their horrific online system. You don't have information to work with at the time such as which nights are formal nights and other events on the calendar when making these reservations. I felt the food on the Harmony in the Windjammer and dining room was the most mediocre I have had on a Royal Caribbean ship. Having to pay extra for specialty dining to get good food seems ridiculous, but also everyone's opinion will vary. Making reservations for dining on the boat proved to be very limited availability. We found Johnny Rockets and Sobor to be big disappointments, but Wonderland to be a must do experience. The addition of Central Park and Boardwalk was a pleasant addition, as we loved evenings in Central Park. The pool configurations for adults traveling without children was also disappointing. There is no pool in the Solarium for adults only, and the small pool for adults only is lumped together with the other 3 main pools. This boat design allows for very little shaded spots for relaxing by the pool that isn't next to the "smoking section" set right next to the pool. So much of the boat provides little or no view of the ocean, which was a disappointment compared with out last 5 RC cruises. If you are an activity junkie, than this ship is for you. Lots of different activities and areas to do things. The Fine Line Aqua show was amazing, one of the most entertaining and interestingly different shows I have ever seen. Mo5aic was the headliner and we thoroughly enjoyed it as well. The comedians were very funny in both the adults only show and family friendly show. We had a ocean view balcony, and felt it was one of the roomiest and well laid out cabins we have ever had, and we have always had at least an OC balcony. Embarkation with most information done in advance and your cards waiting for you in your room was smooth and quick. There was a little delay, but rooms were ready by 1pm. We sailed off the ship, using the express service for $25 per bag that sends you luggage directly to the airline. You have to have a flight that leaves no earlier than 11:30am to use this service. All of our previous trips have been with our children traveling with us from the time they were 8 and 6 until late teens, so this is the first adult only cruise. I might be inclined to investigate options for more adult only cruise lines in the future. We love the fun, activities, sports, etc., but having all of the hot tubs crowded with unattended children was a big turn off. It left the Solarium hot tubs cheek to cheek full the entire cruise. Definitely get the WOW band to not have to keep up with you seapass card, especially for drink packages. Read Less
5 Helpful Votes
Sail Date: November 2018
Service by crew members was exceptional. Disembarkment could have been better. A lot of confusion . Windjammer had great assortment of food but crowded no matter when you ate. Entertainment forms to suit everyone. Statement staff could ... Read More
Service by crew members was exceptional. Disembarkment could have been better. A lot of confusion . Windjammer had great assortment of food but crowded no matter when you ate. Entertainment forms to suit everyone. Statement staff could not have been better. Cabin could use more outlets ( especially one in bathroom). Our Waiter in dining room was great. Only bad thing about Labadee was constantly being bothered to purchase services or items. Of course pools can be crowded and deck chairs at a premium. Never seen so many empty toweled chairs. In order to do every activity and see all the entertainment offered you would probably need another 7 days. If you have children this would be a very good cruise for them. A ton of things for them to do. Pools, slides, tennis court, miniature golf, ping pong tables and much more. All in all a good time for our group of 20. Read Less
4 Helpful Votes
Sail Date: November 2018
We were a group of 15 friends and family (hence Framily) on the 8 night Harmony of the Seas Cruise. We had previously cruised twice each on the Allure and Oasis. It was very obvious that Royal had learned a lot from the two elder sister ... Read More
We were a group of 15 friends and family (hence Framily) on the 8 night Harmony of the Seas Cruise. We had previously cruised twice each on the Allure and Oasis. It was very obvious that Royal had learned a lot from the two elder sister ships and incorporated much of that learning into Harmony. Embarkation was a breeze. We arrived at the port around 10:15 and were on board by 10:45. Quick and Easy. The only line we stood in was at the metal detectors, but it moved very quickly. Though Harmony is essentially the same as Allure and Oasis, the spaces seemed more well thought out and the traffic flow was much improved. Even the small changes to the room layout made the staterooms seem larger. I cannot think of a single time other than during debarkation that we stood in any lines or felt crowded during the week and we had over 6000 passengers on board. We were in JS 7640 and it was a great room! Lots of space and lots of storage. In fact for the first time ever we had an entire empty set of drawers and a small coat closet that we didn't use (other than the safe). Our room steward was very attentive, yet not overly intrusive. She made sure we had all we needed. We did notice that the room stewards were much less visible on this cruise than they had been in the past. Not sure if this a a change Royal has made of just a by chance occurrence. This was not a bad thing as when we needed our room steward she always seemed to be available, but we did notice that overall we seemed to see less of her throughout the trip than others int he past. The shows in the Theater, Ice Rink and Aqua Theater were good. Grease was well performed, but the hairline mic placement on the cast was both poor and distracting. Columbus the Musical was fabulous and probably my second favorite Royal performance after Mama Mia on the Allure. 1887 was well performed, but the I found the story line to be slightly lacking. Food overall was very good. Complimentary food options on the past few Royal cruises we have been on left something to be desired, but Harmony more than made it up. Food was properly cooked, well seasoned and well presented. The only complaints would be that service the first night in the MDR was EXTREMELY slow and that throughout the 8 night cruise our drink orders in the MDR were regularly mixed up or just plain wrong. We did 4 specialty restaurants: 150 Central Park, Izumi Teppanyaki, Chops and Wonderland. All 4 had great food and fabulous service! The best part was Izumi and Chops were the only two restaurants that our whole group went to together and both happily accommodated us! Bar service was great at some bars and meh at others. The Boot and Bonnet Pub on Deck 5 was spectacular. The Bonic Bar was a cool phenomenon but slow and had some glitches. Unfortunately, the bartender assigned there was new and struggled a little with the system. Vintages had a great selection of wines and the staff were good, but definitely the least engaging Vintages staff of any ship we have cruised on. One call out to Royal's staff is the spectacular manner in which the accommodated unexpected things. On Day 3 we did a pub crawl with a bunch of other cruisers. We started at the Boot and Bonnet and moved around the ship. Royal did a great job of surging bartenders to the locations we were moving to to accommodate the sudden influx of people and then the sudden drop off as the group moved on. The ports were great! We didn't do any cruiseline sponsored excursions except for the Dragon's Breath Zipline in Labadee. In St. Thomas we spent the day at the Cruzan Beach Club at Secret Harbor Beach. Even with 3 other ships in port the beach was not over crowded and we had a blast (even in the rain). We were able to rent Paddleboards for a couple of hours from Aqua Action Watersports. None of us had ever been to St. Kitts, so we did the Grand Island Tour through Thenford Grey and got to see so much. Basseterre, Caribelle Batik, Brimstone Hill Fortress, Timothy Hill (where the Atlantic meets the Caribbean) and then the Shipwreck Beach Bar and Grill. From Shipwreck, some of our group headed back to town to shop and some stayed for lunch. The tour guide and driver happily came back to get those that stayed for lunch and got us back with plenty of time to shop before departure. In San Juan we booked the most AMAZING waling food tour through Old San Juan with Spoon Food tours. Food was awesome and Pedro our tour guide was fun, informative, enthusiastic and just plain great! He was probably the best tour guide we have ever had on ANY tour anywhere. In Labadee we spent most of the day at Nellie's Beach. A couple of us headed out to the swim up bar at Adrenaline Beach. Be sure to take your Seapass card with you. We remembered, but a lot of people did not and had to go back to shore to get them. The Dragon's Breathe Zipline was great. Checked in, Quick intro into your gear, test ride on the baby dragon and then hop in the trucks and head up to the top. The view is breathtaking and the ride is beautiful. Over all a great day! Debarkation was easy! Since we were flying out that evening we did the Luggage Valet service. I cannot say enough about this program. You put your luggage out the night before as normal, but don't pick it up again until you arrive at your home airport. The $25 charge for the service is well worth not having to lug anything more than our carry-ons to the airport. That being said, we could disembark at anytime. There was a constant line to get off the ship itself and to get down to the area where you could pick up your luggage. We down loaded the CBP Mobile Passport App and once me made it downstairs were put in a separate line that allowed us to be through customs and out the door in 5 mins. Overall, this was a great trip and Harmony quickly became the favorite ship of everyone in our group! Read Less
5 Helpful Votes
Sail Date: November 2018
Great Ship, Wonderful Service, Even full (6700 passengers) it did not feel crazy crowded. We ate mostly in the MDR thought the food was good. Really enjoyed the Mediterranean Food at the Solarium Bistro for Dinner. We like to eat lunch in ... Read More
Great Ship, Wonderful Service, Even full (6700 passengers) it did not feel crazy crowded. We ate mostly in the MDR thought the food was good. Really enjoyed the Mediterranean Food at the Solarium Bistro for Dinner. We like to eat lunch in the MDR on sea days, but the menu was pretty limited - the great thing is there’s a buffet in there that you can also use if you don’t see what you like on the menu. Windjammer was pretty busy for breakfast- we tried to eat at the MDR when we had time. Saw most of the shows, they were ok, the standout was Grease. The ship is great for families. We loved Labadee - did the Dragons Breath ZipLine - really enjoyed it. We took a taxi to Paradise Beach in Cozumel - it was fantastic. Climbed the Dunn’s River Falls in Jamaica - loved it! Our favorite neighborhood was Central Park - it’s beautiful and never very crowded. Read Less
4 Helpful Votes
Sail Date: October 2018
We have been on 10+ cruises but this was our first one with Royal Caribbean. We would definitely recommend and book again on this ship! We were impressed with the beauty and cleanliness of the ship, the quality of food was very good, the ... Read More
We have been on 10+ cruises but this was our first one with Royal Caribbean. We would definitely recommend and book again on this ship! We were impressed with the beauty and cleanliness of the ship, the quality of food was very good, the ship is configured very well to give people both quiet space and areas for energetic activity. It's a big ship but we never found it over crowded or overly lined-up at elevators, restaurants, activity centers, buffet areas. yes, there were lines sometimes but they moved quickly. My favourite area was the Central Park and the Park Cafe. It was a garden oasis with real birds and plenty of comfortable seating. It was sunny and tranquil during the day - perfect for lounging around, reading and a coffee/drink. At night, we had dinner at Jamie Oliver's and sat outside on the patio where we were serenaded by the guitar and wonderfully tranquil atmosphere. It truly was magical. I would definitely recommend the BOGO specialty dining package as you get 2 specialty restaurants on the first 2 nights at 2 different specialty restaurants of the ship's choosing for around $40 each person. We got Jamie Oliver and 150 Central Park and both were excellent! I only wished the Park Cafe had longer hours. Doesn't make sense that they create a beautiful area for lounging and then limit the complimentary cafe for only a few hours. It was inconvenient to hop down to the 5th floor for snacks, lunch each time. The food was good but we would have liked more variety each day. The Windjammer basically had the same food for breakfast, lunch, and dinners. The main dining rooms switched it up a bit but still not a huge variety to choose from. Our main wait staff was efficient and friendly enough. The bus staff in the Windjammer were terrible. Surly and slow pretty much sums them up. Very busy buffet area but tables were not cleared quickly and bus staff seemed to work begrudgingly. We were also very surprised to see that many of them did not speak any English at all. Definitely more training needed for customer service excellence! On the other hand, the servers behind the counter and in the main dining areas were quite attentive and we were very impressed at the length they went to ensure our son's peanut allergy was taken seriously. Loved that buffet food was labelled gluten, nut, no sugar etc clearly for passengers!! Low sodium options would be great to see for healthier fare. Have to mention that people are like crazed animals during meal times at the Windjammer. Careful they don't run you over especially if you like to take your time considering options. Entertainment was very good. The Fine Line was excellent but unfortunately beware that seating is in the Aqua Theatre and near the Boardwalk where it is VERY SMOKEY! The second hand smoke throughout the show was terrible and even thought the show was good we opted not to go back there for any other performances. It's too bad because it's a beautiful outside theatre, not too windy, really beautiful to be under the stars and the sea air. The gym was the spacious, bright, clean, and had a good array of gym equipment. Hands down the best cruise gym we've seen! Very well configured. The pool area was of course crazy crowded. Again, watch out for inconsiderate and self-absorbed people who hog lounge chairs and pool space. Also, lots of kids running headlong into people in their excitement. Lots of serving staff and cleaners constantly wiping up after them so it was bearable. I would suggest lounging in the Solarium area for adults. No pool but lots of space, chairs, cabanas, showers and cooling station nearby to cool off under. Plus there are walkouts all around to catch the sea air and it's fairly close to the hot tubs as well as the Solarium buffet and bar. Views are beautiful without the constant clatter, chatter of people and kids jumping, running around. The ship does not have a library, they have a card room on the 14th floor. It was very disappointing as the only games they had on offer was checkers and chess. Not a very current selection of board games! There were only 2 shelves of books and most of them were in a foreign language - very strange. All the other ships I've been on had a huge variety of board games and books so I didn't think I had to pack our own. With all the great spaces available and time on hand, my family and I were looking forward to spending time playing board games together on vacation. We were there during Halloween and lots of people got dressed up which was wonderful to see. There was a contest as well as an all ages dance party on the 5th floor Royal Promenade area. Great idea for families but the music pretty much sucked so a lot of people just stood around or left after a while. Too bad bc it was obvious everyone was in the mood to dance but the live band picked some undanceable tunes to sing. It would have been much more fun with a DJ spinning tunes. The ship was truly quite beautiful, very clean and modern. Lots of activity for those who want it and plenty of quiet, pretty space for those who don't. We had a good experience and were not disappointed with our choice! We would book this ship again and hopefully some of the negatives above will be much improved next time! Read Less
6 Helpful Votes
Sail Date: October 2018
I read many reviews prior to booking/sailing on Harmony so I wanted to give back and try to focus this review with some tips that I was not aware of prior to sailing and hoping others will find useful. Dining: We did my time dining and ... Read More
I read many reviews prior to booking/sailing on Harmony so I wanted to give back and try to focus this review with some tips that I was not aware of prior to sailing and hoping others will find useful. Dining: We did my time dining and made reservations in advance online - I highly recommend making reservations ahead of time as (especially the first 2-3 nights of cruising) the lines can be long - we never had to wait more than 5 minutes but several nights (night 1 & 2) when we left the MDR the line was out to the hallway for non-reservations and fairly long for reservations (our reservation was at 6:15pm). Windjammer - crowded at breakfast & lunch but we always managed to find a table- we enjoyed the dinners we had here, food was good (later in week less crowded). The Solarium Bistro was great for lunch very quiet never very crowded & you can bring kids (I have teens but others with younger kids were there). The selections is smaller than Windjammer but still good & so much quieter & relaxing. Drinks: We did not do the drink package as I didn't feel we would drink enough to justify the cost; we were a party of 5 with 2 cabins & were able to bring on 4 bottles of wine which was really nice as we had a glass of wine on balcony each night before dinner. Also, we bought a bottle of wine at Port and they delivered it to our room by 6:00 pm the last day of cruising so we were able to enjoy it that evening. Entertainment: Loved all the shows, especially Grease & Comedy Show - make reservations ahead of time. Book the Fine Line water show as early in the cruise week as you can as this show can get cancelled if winds are high & they will reschedule for later in week. Note on Reservations: a reservation lets you in prior to those without a reservation but does not give you a specific seat, more importantly- those without reservations are allowed in to all the shows at 10 minutes prior to show time - so if you want to sit close etc. arrive at least 15-20 minutes before show time. Music: We enjoyed the Caribbean band that played at Dazzles - they played a variety of music. Also, Jazz on 4 was nice. Cabin - you are allowed access to your cabin at 1:00 pm on the first day; no conditioner so bring your own (they have 2 in 1 in shower in a dispenser). The rooms do have blow dryers. Plenty of hangars & closet space (no need to bring your own hangars) Activities: you need to complete a waiver for zipline, wave rider, and dry slide - you can do these in the room on the tv or in person at the activity. Teen Club - they have late night events for teens each night - my 16 year old made many friends although basically they met up at the event & then did their own thing as they weren't crazy about the group led activities but at least it allows teens to meet. Ports: St. Martin: this was our favorite port, we were the only ship here & it was not crowded. We took the water taxi $7 round trip per person ($1 off coupon available at the Port Shopping Desk). We walked to the Holland House Hotel which is a very nice hotel in front of a pretty section of beach - $25 gets you an umbrella, 2 chairs, 4 drinks, free wifi, use of restrooms (which were very nice/clean). The water was beautiful and the beach not crowded, had a relaxing day. Did a little shopping also. Yes, you will be approached on the beach and boardwalk by locals selling their goods but they were harmless - I did get my daughter some braids in her hair. San Juan - we just got off ship & walked around, shops are within walking distance of pier- but after a while all the stores seem the same and streets are narrow and crowded at times. I do wish we had walked or taxied to one of the Forts but I was a little worried we would not have enough time as boat left at 1:30 pm. I also wish we had a decent map of town to make our short time there more efficient. Labadee: Very crowded, too many people for such a small area. Line for buffet is long get there when it opens as they run out of some food. The water was beautiful though - we went to Nellies Beach and we were able to get chairs in shade towards back of beach, there seem to be plenty of chairs and shade so no need to worry about not getting either. We did not get there super early maybe 10:30/11 and there were still spots/chairs. Also, all the beaches are walkable no need to worry about shuttles unless you have young children or elderly (my mom is 80 and was able to walk everywhere just fine). My husband checked out Columbus Cove & said it was even more crowded than Nellies & he thought Nellies was nicer. Embarkation: Took a long time 1 1/2 hours maybe a bit longer. If you are an early riser I suggest requesting the earliest departure time to avoid the lines. Two days before departure day you will get info delivered to your room about this. Overall - I was a little worried given the size of the ship and number of passengers about how the cruise would go but Harmony is a great ship with tons to do for all ages, the size was not overwhelming - after 1-2 days you get used to the layout; only seemed crowded by the pools and Windjammer early in the cruise. My elderly mom, teenagers, and my husband & I all loved it. Read Less
7 Helpful Votes
Sail Date: September 2018
Just a few thoughts re. traveling on this ship with 4 kids -- ages 12 to 4. We stayed in the ultra spacious family suite, room 11528. We loved it, it was really spacious. It had bunk beds behind a curtain, a couch that had a trundle, ... Read More
Just a few thoughts re. traveling on this ship with 4 kids -- ages 12 to 4. We stayed in the ultra spacious family suite, room 11528. We loved it, it was really spacious. It had bunk beds behind a curtain, a couch that had a trundle, and a king size bed. Also, a walk in closet that was so nice. The kids loved to sit in the porthole windows. A few tips that worked for us: we loved the specialty dining restaurants Jamie Oliver's Italian, Chops, Izumi Hibachi, and Chops. We enjoyed the food much better there than the regular dining room. We brought the kids everywhere. We had the 3 night dining package, which was great. We brought an iPad for the kids to watch during dinner. We brought water bottles to fill up and never needed them. We didn't book an excursion on 1 day at port and wish we had because everything is closed on the ship when you're at port -- no flow rider, no slides, no climbing wall, etc. We brought life jackets for our kids to use on excursions and are really glad we did. Especially for Labadee. We brought snacks for our room and didn't really need them. I ended up giving them to a nice local Haitian woman in Labadee. I wish I brought more food for the Haitian people. I gave them whatever I had (beef jerky, granola bars, applesauce) and they were so grateful for everything. I wish I had more cash to buy their goods as well. You can't get into your stateroom until 1pm, so there really is no need to get to the ship before then. The Windjammer restaurant is PACKED and most slides, etc. aren't open yet. There's a shampoo dispenser in the shower, but no other toiletries. The hair dryer was sufficient -- you have to hold down the button to make it keep working, but it was fine with our time constraints. The fortresses are definitely within walking distance from the ship on San Juan. No need to book an excursion there. No need to book an excursion on Labadee, either. The Fine Line is a must see. We loved it! The ice skating show was really cool, too. We didn't do any of the kids clubs. I'll post the cruise compass when I have the chance! Read Less
3 Helpful Votes
Sail Date: September 2018
Cruised on the Allure several years ago which my wife and I enjoyed and our 8 family members wished to try the newest and largest Royal Caribbean ship. Very efficient getting on and off the ship. We saw all the scheduled entertainment ... Read More
Cruised on the Allure several years ago which my wife and I enjoyed and our 8 family members wished to try the newest and largest Royal Caribbean ship. Very efficient getting on and off the ship. We saw all the scheduled entertainment which was excellent. Loved the park cafe for breakfast in central park—very peaceful unlike the Windjammer which was always very crowded whereby finding an empty table was difficult. It was probably too small given all the passengers on the ship. Our party went to Chops Grill, a specialty restaurant, for dinner one evening—the steaks were delicious but did not care for the crab cakes for an appetizer which were very spicy and had too much filler feather than a lot of crab meat. Waiter did not ask us whether we wanted coffee. The apple pie also had a lot of raisins which I did not like. Food at the dining halls were very good and the service was excellent. Loved the hot tubs; Hard to find an empty chair around the pools during sea days. The ship did not offer a number of activities which we enjoyed on other RC ships such as cup cake making, flower making, towel folding into various animals, and did not have a large outdoor movie screen. We did not take any port tours since we have seen them a number of times. The ship had a large number of older as well as younger families with young children—a good mix— not all old folks like one of the other cruise lines that we have been on. For disembarkatation, we had our luggage picked up at 11:00 pm Friday evening and delivered directly to the airport—great service. Overall, it was a good relaxing vacation and a great value for your money. Read Less
4 Helpful Votes
Sail Date: August 2018
This is our first RCL cruise. We are typically Disney cruisers but the kids are now 13, 15, and 18 so I thought this cruse would keep the kids busy. The kids will LOVE this if they like to make new friends in the kids' clubs or like ... Read More
This is our first RCL cruise. We are typically Disney cruisers but the kids are now 13, 15, and 18 so I thought this cruse would keep the kids busy. The kids will LOVE this if they like to make new friends in the kids' clubs or like to hang out together. Our kids stayed up until 2-3 am doing as much as the activities as they could: skating, flowriding, zip-lining, rock-climbing, etc. We family only had dinners together and major shows (as well as excursions). We had two connection balcony rooms which seemed very roomy. They were very clean and the stateroom attendant was awesome. There is a moveable partition on the balcony that allows for a bigger balcony between the 2 rooms. Food is just OK. There were some stand-outs like braised Lamb shank and lobster tails...all you can eat (at the MDR). The best specialty restaurant was Wonderland where they had food items you've never had prepared in a very different way. The portions were on the smaller side but the waiter said we could ask for more if we liked a particular item....and we did just that. I'm not a fan of paying $x more for food already provided for but we used the BOGO free which is a good deal. We ate at 150 Central Park for the second night. If the restaurant you want to go to is full on the 1st or 2nd night, then they will charge you the appropriate night and then you can go on one of the other nights (that's what we did). On deck 5 there is walking/running track that goes all the way around the ship. We walked this after each dining. All in all a very good cruise and our teens were very entertained. The only negative was that the Solarium Bistro area, which is supposed to be adults only....was not. There were 12 yr olds in the hot tub and 14yr olds that were drinking. RCL personnel did nothing....until an 'alpha-alpha-alpha' was heard on the PA and some 14yr old got alcohol poisoning and was puking all over the place and yelling for her dad. They had her on a wheelchair. Stupid kids.... VOOM Internet - While pricey, the reception was excellent. All 5 of us had no problems streaming and I had no problems accessing my icloud for work. We were able to facetime as well. Be sure to purchase ahead of the cruise for a 30% discount. Embarkation was great. We arrived at 10:30am and were immediately let on and there were already many people onboard so they must have let people go on around 10am. Debarkation was fast as well. We just carried our luggage off with no issues at about 8:15am. We had a dayroom booked at the nearby Hyatt for $95 US from 9am-5pm for our 7pm flight to Seattle. We arrived at 8:45am and we had their free breakfast. Our kids crashed (slept) on the beds while my wife and I swam in the pool. At the airport (FLL) we expected to be more eating venues but for an international airport, it is very sparce. But we did like the Shula burger (very good) although the service was very bad. Read Less
1 Helpful Vote
Sail Date: August 2018
Between the older kids' summer jobs and college, we had just one week together. It's hard to find something that is both fun for the kids and gives us family time. A cruise is a great way to do both. Together we went on ... Read More
Between the older kids' summer jobs and college, we had just one week together. It's hard to find something that is both fun for the kids and gives us family time. A cruise is a great way to do both. Together we went on excursions, to shows and to dinner and then the kids went clubbing. We had a nonstop week of fun. There wasn't time to do it all - my son tried and just couldn't do it! We liked almost everything on the Harmony but at times did find the crowds overwhelming. It's just a lot of people. Should you go? Yes! Pack your patience and book your shows and dinners early. We weren't able to reserve Grease early. I was disappointed but on the first day there was a staffed time set aside to reserve shows and we were able to get a reservation then. It was a really good show, I'm glad we were able to see it. My other complaint was that the Nassau stop was too short. Maybe arrive later to St. Thomas, leaving Nassau at 2pm is just too short of a stay. We went on the Behind the Scenes tour of the ship - it was pricey but worth it. We were very impressed with the cleanliness of the galley and commitment to quality. Read Less
3 Helpful Votes
Sail Date: August 2018
My husband, 20 year old daughter and I had a lovely time on Harmony of the Seas! We've been on 8 cruises and by now consider ourselves old hands at it. I've always enjoyed reading the reviews on Cruise Critic.. but everyone is ... Read More
My husband, 20 year old daughter and I had a lovely time on Harmony of the Seas! We've been on 8 cruises and by now consider ourselves old hands at it. I've always enjoyed reading the reviews on Cruise Critic.. but everyone is looking for different things from a vacation, so all I can do is relate my experience, and I hope it helps some planners! We flew into Ft Lauderdale the night before, and a lucky thing because thunderstorms held up our flight for hours and we arrived VERY late at our hotel. We had gotten a 2:00 appt to go on the ship, but we got over there about 12:30 and no one had any issue with us getting on. It was a breeze- took maybe 20 mins till we were aboard. We sailed on the Oasis a few years ago, so I remembered that the Park Café was the place to go upon boarding (buffet on the first day is always a nightmare!) and it was an excellent call, hardly a soul there and yes!- the beef on weck was just as good as I remembered! Speaking of crowds, my husband was convinced the ship was not full (although we did hear it was), because we did not observe insane crowds at any time. My theory is that because the ship is so huge, there are so many things to do and places to be at any given time, you rarely see an enormous bunch of people. The only time we were really aware of the crowds is on the elevators in the morning when everyone goes to the Windjammer, or when everyone is getting off in port. But an elevator you can get on eventually comes, don't sweat it. If you book the shows and dining before, easy enough to do online (and fun to anticipate!), you'll hardly need to worry about crowds there. The pool deck was full for sure, but with a little hunting I saw people get chairs with little difficulty. I went to the adults-only Solarium just about every day and not only did I have my pick of chairs, I was even able to snag the cushioned wicker chair/ottomans right outside the Bistro.. so after sitting in the sun I was able to amble through the doors of the Bistro for a cool drink and get back out in 30 seconds! Actually, that is pretty much my biggest disappointment with the ship- there was no pool or water feature in the Solarium, just a hot tub (I like a hot tub as well as the next girl, but not when it's 95 degrees out). There is an arch-shaped thingy that sprinkles water but it was not doing the job. Last year we sailed on Anthem of the Seas, and they had the most fantastic cascading pool in the Solarium... it was perfect. In fact I read that they listened to people who felt the way I did and did a similar setup on the new Symphony. I enjoyed the Solarium anyway, just not as much as I did on other ships. Our cabin was a balcony midship- very nice. I do love the newer Royal Caribbean setup of two closets on either side of the bed, lots nore space. I'm a big overpacker but I found a spot for everything. Bed was a bit hard but my husband and daughter slept fine so it could be just me. Now let's talk food! We ate at Jamie's Italian, it was much better than it was on the Anthem- much more of a real Italian experience (although my husband, who has just gone to Italy, still can't figure out why the Jamie Burger is on the "authentic" Italian menu!)The chicken cacciatore was delicious, and the bruschetta appetizer was outstanding. Our waiter offered to bring us smaller portions of anything on the menu as a "side dish", so we tried a pasta as well. It was our best dining on the ship. We also tried dinner at Sabor, which was fun (although a little warm- the front is opened to the Boardwalk area so it's not as air-conditioned as you might like). The Mexican food was good and they turned down the spice as per my daughter's request, although she was right when she said the food was a bit more lunch-like than dinner. High scores for the banana-chocolate empanadas and churros for dessert! One night we tried the main dining room, which was a bit of a disappointment- maybe because we ate there late in the cruise when we'd already been to the more upscale specialty restaurants. Food was average and our particular waiter that day wouldn't win any awards either- forgot the bread and we had to ask him numerous times for our diet cokes. Not horrendous, but compared to the special dining places, not so good. Another slightly disappointing experience this cruise was Wonderland. We dined there on the Anthem and thought the whole thing was unique and delicious. This time the entrees were not as outstanding (chicken a bit underdone, fish just meh, although beef excellent), and the appetizers were inventive but just not as tasty. My daughter, who is not a picky eater really, could find very little to eat. My husband pointed out that maybe Wonderland is the kind of place that when you experience it for the first time, you are blown away by the cool effects and how fab everything looks, but once the novelty is gone it's just so-so. Oh well. We can never understand why the Solarium Bistro is not more crowded for dinner. We love it- the appetizer buffet with meditteranean style food is delicious, and you still get the pleasure of having an entree brought to you by the waiter. My shrimp was yummy and then there was the dessert buffet too! We also visited the Windjammer for a couple of dinners when we couldn't be bothered to wait to eat- I remember the buffet on the Anthem being particularly standout, but no complaints here either. Lots to choose from and very good desserts too. I would also reccommend bypassing the crowds at the Windjammer for breakfast and go to the Solarium buffet- slightly less choices but all the usual faves and always a seat available! One area where the ship definitely stood out was in the entertainment options, both day and night. My daughter tried the Abyss slide (again no line to speak of, and it was the last day!!) and the waterslide and gave them high marks, and we enjoyed the name that tune and trivia games (we actually won the progressive trivia- my husband still can't believe it!). The comedy show was amusing, and the love and marriage game is always a hoot. We saw Grease the musical and it was very well done- we've seen our share of clunkers aboard ships, but in my opinion you're ahead of the game if you start with a show that everyone knows. Columbus the Musical was cute too- not much of a plot, just a vehicle for the cast to sing pop songs, but the dancing was good and the sets impressive. The Headliner show was an a cappella group, the Edge Effect, and despite a half-empty theater they were absolutely fantastic! The ice skating shows were very enjoyable- my husband was baffled by the plot in the 1887 show ("wait.. we're in Paris.. now ancient Egypt.. what happened?") but the costumes were beautiful and you have to hand it to them to land difficult jumps on a rink the size of a postage stamp. We didn't manage to squeeze in the diving show but everyone who saw it seemed to like it. Only one disappoinment really with the entertainment- we like our rock 'n' roll music and on many of our cruises have loved the house band- again, Anthem last year had an amazing band, but the house band on the Harmony was below average. I didn't care for them at all. I also wasn't thrilled with the '90s parade on the Promenade, not many people seemed to be into it either! There were dance parties galore and my daughter enjoyed them, she met some very nice young people to hang with so that was a bonus. The Harmony also offered a few activities for the 18-20s crowd which is a great idea! The ports were nice, only a few hours in Nassau (our least favorite destination), but this time I booked a day pass at the British Colonial Hilton through Resort for a Day, which was within walking distance from the port. Good idea because we were only there until 1:30 PM so a few hours hanging around a private pool and beach was just the ticket. We took the ferry to St John while in St Thomas, then took an open air taxi tour, it was lovely but the poor island is still hurting from the storms. Hubby and daughter took the rainforest hike excursion in St Kitts while the non-athlete (me) hung around the port and did some shopping. Not much to buy but interesting to walk around. All in all a lovely trip! I would reccommend the Harmony any time! Read Less
12 Helpful Votes
Sail Date: August 2018
Royal Caribbean – Harmony of the Seas – 8/11 to 8/18/18 Celebrating our 30-year anniversary, we decided to go on a cruise as we did on our honeymoon. We had a wonderful week!! Although there were little things to nitpick, RC did a ... Read More
Royal Caribbean – Harmony of the Seas – 8/11 to 8/18/18 Celebrating our 30-year anniversary, we decided to go on a cruise as we did on our honeymoon. We had a wonderful week!! Although there were little things to nitpick, RC did a great job handling the 6600 people on board. Embarkation was simple as long as you complete everything online before sailing. Don't waste your money on the wrist bands (in lieu of the sea pass card). As long as you don't mind carrying it, it works just fine. The ship is huge!! After a week, we still got lost trying to find our cabin. It is super clean and the crew doesn't get the credit it deserves. It's the people you sail with that suck. Our fellow shipmates would leave empty glasses, towels, etc. around like slobs. If everyone did the right thing and returned towels, glasses, etc. it would've been better. Regardless, crew walked around 24/7 cleaning up. Our cabin was bigger than expected, we had an outside cabin (porthole). That being said, it was still a little tight at times, especially when sitting on the bowl. Room service is available (with a service charge of $7.95 and 18% gratuity). Forget about watching tv for the week, there are maybe 12 channels, half devoted to RC. MSNBC and Fox News are your news sources, lol… ESPN – Caribbean and some kids channels. They did have the movie Like Father on a continuous loop and pay per view movies available. There was plenty to do, it was actually hard to keep up. Reserve shows beforehand, but don't stress out if you don't. RC's policy is to release seats 5 minutes after line-up time (first come/first served even with reservations) giving you plenty of time to find a seat before show time. The Fine Line in the aqua theater was excellent! Grease was very good, Columbus was good. The Ice Skating show (1887) was very good. Comedian Jeff Tracta was very funny as was the Last Laugh Comedy Show featuring Robbie Printz and Miguel Washington. There are three pools, a mini splash/water park, many Jacuzzi’s, three water slides, the Abyss which you slide down on using a mat, two rock climbing walls and the zip line. There are two arcades, ping pong, a full-size basketball court, a walking/running track around the ship and a huge gym with yoga and spin classes. If you or your kids are bored – it’s you and your kids, not RC. We stopped in Labadee, Falmouth and Cozumel. If you zipline in Labadee – go early so you can enjoy the rest of the day. Labadee was by far our favorite! We weren’t interested in expensive excursions and were perfectly content to visit a beach at each stop. Labadee had beaches, a water park, two spots set up for lunch, bars (even a floating bar!), and the crazy people ziplining overhead. Falmouth was a gated shopping community to shop and meet to go on excursions. We went to the Blue Water Beach Club which was a short 10 minute bus ride. They have a VIP package which offers food and drinks but we kept the basic package for $32 per person. Drinks and food are available, we had a couple of drinks but I wasn’t interested in the jerk chicken. Cozumel was also gated shopping but you could venture outside to get a cab or rent a scooter. We thought we would outsmart RC and take a cab to a place called Mr. Sancho’s. The cab ride was $17 and when we pulled up the cabbie asked us if we had reservations. We didn’t and he said it was all inclusive for $55 per day/per person. We asked if there was a cheaper place close by and he brought us to Paradise Beach. What a beautiful place!! For $3 per person, we enjoyed the beach and pool. Only requirement was to buy $10 in food or drink per person. We had two buckets of Sol beer (4 @ $4.50=$18) and some chips and salsa ($6). For a total of $48 (plus taxi fare and tips), we had a great day. The Mayan ruins were probably cool but I wasn’t there for a “class trip.” Back to the ship… There are many, many options for food. Most were very good but again it’s the people you travel with that ruin it. Windjammer (buffet) gets crowded and people are like animals acting as if they hadn’t eaten in days. They’ll walk by the hand washing station, cut the line, hover in front of food, put things back, etc. Again, the staff tries their hardest to keep order but people can be rude. The Solarium was much calmer for breakfast, just not as many choices. The dining room is also much more civil for breakfast. Lunch is available EVERYWHERE whether it’s Quick Bites, a hot dog on the boardwalk, pizza at Sorrento’s or Windjammer, etc. The main dining rooms for dinner are very good and if you see two of something you like, don’t be shy, ask for two appetizers, entrees, or desserts. Staff is more than eager to please. We ate dinner one night at Jaime Oliver’s which was OUTSTANDING ($42 per person which included anything you wanted)! We took a guacamole making class at Sabor which was reasonably priced and included lunch (w/margaritas). The “Wines Around the World” was an absolute waste of money. They set up four glasses of wine and one glass of Champaign each containing about an ounce of wine. You get a little lecture and sample some small pieces of cheese left over from the buffet. No lunch, no additional wine, nothing. Left feeling ripped off. Some “heads-ups:” 1. $14.50 per person, per day will be added to your bill for “onboard gratuities.” 2. Every purchase you make will be subject to an 18% gratuity. RC is kind enough to give you the option to give MORE, but not LESS, lol. The staff is very good, but personally, I’d rather give what I want to give and not be locked into 18%. 3. Pricing is vague at the specialty ($) restaurants, research them before you go. 4. There are many excursions, all of which are very expensive and some of which require very long bus rides. Again, do your research. 5. Practice saying “NO.” You will be bombarded with RC people trying to upsell things (drink card, dining package, etc.). In Labadee, near the gift shop, local people will try to talk you into looking at their arts and crafts. Just say no. Falmouth wasn’t bad because you were gated in. Cozumel was the worst! Locals hard selling everything! You can talk them down, walk away if you don’t like the price and they’ll follow you and lower the price to make a sale. It was still a pain in the neck walking around with people trying to sell you stuff. On the way back to the ship, we stopped at Margaritaville for a late lunch. While enjoying a couple more Sol beers, a guy walked over to us and put sombreros on our head and asked to take some pictures (you know where this is going). As we were about to leave, he came back to us with the printed pictures, looking for $15 per picture. There is no obligation to buy, just walk away if you don’t want them or offer what you think they’re worth. 6. The drink card!! My wife and I aren’t heavy drinkers but since we wanted to have a good time, we debated the drink card over and over again. Prior to boarding, the best deal we could’ve gotten was $836 for the two of us (all people over 21 in the same cabin would have to get it). Once on board, the discount disappears and the price goes up to just over $1000. That’s a lot of money!!! We decided against it and made the right choice. Our bar tab was less than $300. Budweiser - $7.25, Corona - $6.95, wine starts at $7 per glass, Coke - $3.50, specialty drinks of the day are $8. Beware… your beer choices are extremely limited. You can forget about Sam Adams and craft brews or beer on tap. We went to the “Irish” bar and when I asked for a Harp, she said “what?” I asked for a Guinness and she said nope… She offered me a Heineken, I said no thanks and walked out. If you don't get the drink card and you drink a lot of water, consider buying a case of Evian (online prior to boarding). It's in your room when you arrive and very convenient to have. 7. Be prepared to buy a watch, lol. RC must make a fortune on watches and jewelry because they really push shopping for them. Between the shows on RCTV and the fact that you have to walk past all of the stores (and salespeople) on the Promenade, its almost like they brainwash you. Riding down in the elevator one day, I said to my wife, I think I need a watch!! 8. Consider the luggage valet when leaving. RC offers a service where your bags will be delivered to your last stop (if flying home). They’ll pick them up outside your cabin the night before you leave and you won’t touch them again until you pick them up at your final destination. It’ll cost $25 per person (plus airline baggage fees) but you won’t have to shuffle them from the port, to the transfer, to the airport. 9. Plan on living without WIFI for the week unless you’re willing to pay $15 per day per device. I think RC should lower the price and should even consider making it free. Overall, we had a great trip. We came back tan, fat, and happy. I only wish cruising returned to the days where all inclusive meant all inclusive. The price you pay at the onset may double if you really want to enjoy everything they have to offer. Bon voyage, hope my review helps!! Read Less
5 Helpful Votes
Sail Date: August 2018
My mom lives in South Florida between Port Everglades and Port Miami and we have done several fun short cruises to the Bahamas and Royal Caribbean was our favorite one. My 12 year old son was obsessed with doing Harmony of the Seas and I ... Read More
My mom lives in South Florida between Port Everglades and Port Miami and we have done several fun short cruises to the Bahamas and Royal Caribbean was our favorite one. My 12 year old son was obsessed with doing Harmony of the Seas and I was curious to try it for a full week so we were off to vacation this summer. I went with my husband, mom, and my 9 and 12 year old. The quality of the ship and service for families was very impressive. The boat was packed with families traveling together from all over the world having a good time. The food was surprisingly very good and plentiful. (Wonderland and Izumi are very special and not to be missed!) My kids loved the all you can eat ice cream and pizza. I was happy coffee was at hand everywhere and it was good. The entertainment was diverse and fun. My husband and I would go to the casino and the jazz club. My mom, my kids and I enjoyed the productions. The embarkation/debarkation was impressively smooth. The staff at all levels were top notch. The ship for the sheer size was spotless. We rented two adjacent ocean view balcony rooms - one for my mom and my kids and one for my husband and I. The beds were comfy and the bathroom, despite being compact was very well designed and comfortable. My kids had the time of their lives - watersliding, arcading, zip-lining, and swimming. I should have spent more time in the solarium - the crowds/noise got to me, but this is a personal thing and not to knock the cruise line - they are the best at what they do for this type of cruise. I learned about myself during this vacation - I'm a shorter cruise girl I think. I like the boat for the boat and felt cheated at excursions because I wanted more time in Jamaica and Cozumel to do more. In a way, I'd be happier if we just went to places like Labadee so we can get off the boat and hang on the beach for a few hours each day. Let's call it like it is - we weren't going to Jamaica - we were getting off the boat in Jamaica and getting a tour through a glass window from heavily screened personnel. The port towns seemed eerily similar. IMPORTANT THINGS TO NOTE • Plan this cruise vacation like you are planning a Disney vacation. Do not wait until you are on the boat to book a specialty restaurant reservation, a spa appointment, or a my time dining experience. Otherwise you will not get your ideal time or a spot if at all. I was so glad that I spent a few hours with my son planning out our trip ahead of time. We were able to see all shows, dine at Wonderland and Izumi. The sheer size of the ship forbids spontaneous decision making. We ate dinner at 5:30 PM often because we made that mistake. The spa was gorgeous but I missed out on a treatment because I attempted to book an appointment the first day. The only thing you can decide fairly last minute are excursions as they create additional ones to meet demand. We went on a later day excursion in Cozumel due to this which was wonderful as we aren't morning people. • I hope you don't mind crowds. This boat was JAMMED. Breakfast at Windjammer was defensive driving. Finding a table could be stressful - don't come too hungry :). Dinner was much better. You will wait in line for the hot food at Windjammer for a long time. It's good, but you'll wait. The wait for the BBQ Buffet lunch at Labadee was 20-30 minutes (those ribs though! yumm). Spring for specialty restaurant reservations and a balcony room to have piece of mind. That saved us. I had to have quiet time in my room for those few hours between day activities & dinner. The pool area was unbearable. On the first two days at sea it was impossible to get a chair in the shade. I was kicked in the head inside the pool by so many normal kids just trying to swim. I couldn't fault them so I wound up in the spa pool mostly. This boat desperately needs another pool deck. * Don't make the same mistake my family made: Pack long pants and closed toe shoes - we had to cancel our behind the scenes tour because we didn't bring those. Formal night is really formal on this boat. We felt underdressed. Also, the workout facilities are gorgeous - bring workout clothes. You'll also need long pants and socks to ice skate + socks to rock climb. Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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