5 Helpful Votes
Sail Date: July 2017
Overall we really enjoyed this cruise. We live in the Miami area, so it was very easy to get to the port. Embarkation was extremely easy and quick. For disembarkation, we took our own luggage off, which was also very quick and easy. ... Read More
Overall we really enjoyed this cruise. We live in the Miami area, so it was very easy to get to the port. Embarkation was extremely easy and quick. For disembarkation, we took our own luggage off, which was also very quick and easy. The boat was beautiful and very well laid out. The central park area was particularly lovely, especially at night. Wonderland was fantastic. The entire experience was very memorable and the dessert is absolutely delicious! Our waiter made great wine recommendations and we had a lovely evening exploring the different foods. We went back a different night to the bar, which makes superb cocktails! Don't miss an evening at their bar! We went to every evening show available. Almost all were a perfect way to spend the evening, with two exceptions: Columbus! and the Fine Line. I'd recommend skipping those two, especially Columbus. Instead of Fine Line, go to the Hideaway Heist aqua show, it was much more fun and had a lot more exciting dives to see. Grease was very well done, the comedian was hilarious, the headliner show was entertaining, and 1887 was a nice change with some very talented skaters (and bubbles guy!) The Hush dance parties were a very fun concept, but the DJ's on board need a larger music selection. Every DJ event re-played the same songs in a slightly different order. Bamboleo played wonderfully at Boleros. Don't forget to take a second and go look out at the ocean one evening. The moon was nearly full on our trip and was beautiful across the dark ocean. Some Negatives: The solarium. It was very windy and provided awkward amounts of shade while also blocking the entire view from the front of the ship. It essentially functioned as a hot box during the day. However, from the solarium, they do have two spots off to the side where you can step outside to catch a clear view of the ocean. It gets very windy at times, but it's worth taking a look! The pool bars. Don't even waste your money here, especially on a frozen drink. They make a large batch of the most popular items, like pina coladas, so you'll be served the leftovers of someone else's drink. Then they add the rum after the fact, so it's not frozen at all. Go elsewhere–There are much better bars on the ship than those located near the pool and solarium areas. (Opt for Wonderland or Boleros instead) The main dining room food. I hate to say that it's necessary to pay extra for the food, but if I had it to do over again, I would pay to dine in the specialty restaurants for dinner. The main dining room food was disappointing pretty much every night. The lines for most of the daytime activities were very long and since they had limited operating hours, we never made it to most of them. The Abyss was fun, but not worth forgoing other activities to wait in line for a second time. There seemed to be shortage of lounge chairs, especially if you want to be in a shady area. Also I thought it was very strange that all the lounge chairs face inwards, rather than out towards the ocean. The Ports: The ports were great, but it seems generally necessary to book excursions in order to be entertained, especially in St. Kitts. We went on our own in Nassau, but we weren't there long enough to venture out to other parts of the island. We did try out Graycliffe Chocolate Factory—do not waste your money here. (Very disappointing chocolate.) St. Thomas had phenomenal snorkeling. Be sure to book one that will take you to snorkel with sea turtles! St. Thomas also has a fun little bar within walking distance of the port called Tickles Pub, and it was nice eat a meal different than the ship food. Random: Shout out to Phillip at the Port Merchants! He was wonderful! So helpful and kind and he lead wonderful tastings. Overall, we had a wonderful trip with some very memorable moments. The main complaint would be the food at dinner, however, I can't imagine an overall better ship than the Harmony! Read Less
1 Helpful Vote
Sail Date: July 2017
We chose this cruise because of the ship and all of the amenities and activities it has. The shows were EXCELLENT, particularly the Aqua Show. There are also a lot of fun activities and sports for both kids and adults. The water slides, ... Read More
We chose this cruise because of the ship and all of the amenities and activities it has. The shows were EXCELLENT, particularly the Aqua Show. There are also a lot of fun activities and sports for both kids and adults. The water slides, The Abyss dry slide, the Flow Rider, Mini Golf, Zip Line, Rock Climbing and basketball court were all a hit with our family. The gym was impressive! It had state of the art machines, and fitness classes. I also used the salon several times and they were very accommodating, friendly, and talented with their work. They also recommended me several products which I bought and I was glad I did. The Escape Room was very entertaining. The music/bar experience was also very entertaining. The only drawback was the dining room food. I believe that since the boat is so big, it is impossible to make fresh, delicious food for so many people. This may also be to encourage more passengers to spend the extra money and go to the Specialty Restaurants. Those, were actually VERY GOOD, and a nice change from the dining room. Overall, if you have children, its a great entertaining cruise. Read Less
2 Helpful Votes
Sail Date: July 2017
Overall a great ship with plenty to do. We really enjoyed the solarium 16+ area with plenty of hot tubs. Although a pool would have been a great addition here. The ice skating and aqua show were awesome. Simeon was also extremely funny ... Read More
Overall a great ship with plenty to do. We really enjoyed the solarium 16+ area with plenty of hot tubs. Although a pool would have been a great addition here. The ice skating and aqua show were awesome. Simeon was also extremely funny as the opener for the comedy show. Grease was average. We also enjoyed the gym, jogging track, abyss, flow rider and zipline. As frequent cruisers, we found that the biggest and best ship in the Royal Caribbean fleet had some areas where the service could be improved. On the trip back from St. Kitts the ship was going extremely slow. It really would have been really nice to have one more port of call on the way back to Fort Lauderdale rather than 2 days at sea. We regretted our dinner at Wonderland. The server just brought random dishes to the table. During the first hour I only had a single shrimp and one tablespoon of lobster which was not a great was to start off dinner at a specialty restaurant. We told our server we liked seafood and he still brought beef and pork to the table for our main course. The beef was like an average pot roast and the pork was fatty like a mediocre pulled pork at a barbecue restaurant. The server also did not bring the sundae dessert that I specifically asked for. He brought the world instead which was a peanut butter chocolate dish. We left the majority of the world on the plate since we are not fond of the chocolate and peanut butter combination. Overall definitely not worth the $98 to dine at Wonderland. At least in the main dining area they listened to our preferences and let us order what we wanted. We also had a bar server forget to give my husband the beverage card we purchased. He handed him the receipt but not the punch card. My husband thought the drinks were loaded on the Sea pass card only to find out that he should have received a punch card from the bartender it was purchased from. The following evening we had to return back to the same bar to speak to the same bartender to get it resolved. He said that he gave the card to guest services the night before and they should have delivered it to our room. Instead of trying to make the situation right he just passed the buck to the guest services team. After about 45 minutes of waiting and him talking on the phone he gave us the card he should have given us the previous night. He was quick to point out that he had not punched the card for the two beers we had the night before. Considering the hassle to sort out the card issue they could have comped a couple beers. Read Less
1 Helpful Vote
Sail Date: July 2017
My daughter-in-law choose it because she had been on many before. I personally think it is way to big. Maybe for families it would be ok but for people 50+ it is just way to big. the Pools are to small for the amount of people that ... Read More
My daughter-in-law choose it because she had been on many before. I personally think it is way to big. Maybe for families it would be ok but for people 50+ it is just way to big. the Pools are to small for the amount of people that want to go in them. The sign states capacity 21 and believe me there was at least a few hundred people in them. Very crowded and unsanitary (if you know what I mean). Not many adult things to do but many kid things to do. There are a lot of bars but as far as fun activates for adults, there wasn't that many. If you need to go to your room, you can get lost and walk for what seems like miles to finally get to your room. There should be more information regarding where things are Food was great and the staff was fabulous Read Less
3 Helpful Votes
Sail Date: July 2017
The Harmony of the Seas is a very family friendly ship with lots of activities for cruisers of all ages. The water slides are thrilling though the Ultimate Abyss dry slide was a little disappointing - I think I was too tall ... Read More
The Harmony of the Seas is a very family friendly ship with lots of activities for cruisers of all ages. The water slides are thrilling though the Ultimate Abyss dry slide was a little disappointing - I think I was too tall (6'2"). The Adventure Ocean "kids camp" was a great option and my four year old daughter enjoyed spending time their with other kids she met on ship. Our cabin, a superior ocean view stateroom with balcony, was nice and comfortable and the balcony was spacious. My least favorite aspects of the cruise were the size of the pools (very small) and the crowds on sea days. It was difficult and sometimes impossible to find chairs around any of the pools and in the afternoon, the pools were very crowded, at some points people almost shoulder to shoulder in the water. The Windjammer dining room was also extremely crowded, especially on port days just before disembarking - again, very difficult if not impossible to find a table at some points. As this was my first cruise, I would say I definitely enjoyed myself. It just took a few days to learn how to avoid the crowds and find quiet space on the ship. I did find some quiet space with chairs available and nice shaded ocean views...around the running track! Despite the crowds at the pools and in the Windjammer, I really enjoyed the cruise. Our stateroom attended was fantastic and our main dining room servers were outstanding. The food in 150 Central Park was also outstanding, though the service left MUCH to be desired. Read Less
1 Helpful Vote
Sail Date: June 2017
We heard about this ship and we want it to go, We just did the seven day cruise and the Ship is awesome, we travel with 6 kids (9-15) and the had a blast...the only problem that we found was no food after 9.30 pm only a pizza place and ... Read More
We heard about this ship and we want it to go, We just did the seven day cruise and the Ship is awesome, we travel with 6 kids (9-15) and the had a blast...the only problem that we found was no food after 9.30 pm only a pizza place and room service witch you get a charge for it. We had two rooms with balconies and they were very clean and quiet, excellent view to Central Park and the other one to the ocean. Excellent service from all the stuff specially Ronald Limpin at the Grande Restaurant always there for every need and also the waiter Luchooa Cheetanum amazing service from both of them. The days at sea the pools were nice and the water slides too, the robot bar was out of this world even kids order their drinks there they have drinks with NO Alcohol The Casino was great..!!! Read Less
10 Helpful Votes
Sail Date: June 2017
Overall it was a good experience. I felt somewhat rushed during the whole vacation but I guess that is typical for cruise...I just never felt like I was doing things on my time....but I think that is typical for a cruise. People that ... Read More
Overall it was a good experience. I felt somewhat rushed during the whole vacation but I guess that is typical for cruise...I just never felt like I was doing things on my time....but I think that is typical for a cruise. People that work onboard were all very friendly and nice; could not ask for more accommodating staff. We thought the food was great, the food choices were overwhelming at first at Windjammers. I think they need more options for stores on board. Didn't understand why the watch shops prices cost more than what I can buy things for at home...they kept saying it's duty free...who cares when my price back home is cheaper, even after I pay the tax on it? Maybe I was missing something. I would have liked more variety to the stores, perhaps an opportunity to buy something that is different or unusual;...just seemed very limited in what was offered, didn't appeal to me personally I can get a Kate Spade bag at any TJ Maxx, why would anyone choose to get one on a cruise is beyond me...get a Louis Vuitton store and give me a better price and no tax, then I would be impressed. It would have been nice to not have to carry the Sea Pass card everywhere. They have the option to upgrade to a wrist band, which I tried doing for 3 days in a row, but the line at Guest Services was always ridiculous. They should just charge the extra cost to everyone and give people the wristband; who wants to carry a card around all the time or wear a lanyard. I felt like the Soda souvenir cup cheapens the look of the cruise. I felt like I was at an amusement park with everyone carrying around those big cups. I don't really drink soda so I didn't get the package but RC really needs to figure out a different system for the soda. I was under the impression I could order soda in the main dining room without a package but I must have misunderstood as this wasn't the case. It would be nice to have better juice options. Ports of Call....I would have liked more time in St. Maarten. Puerto Rico was a waste of time, when we arrived, many of the stores weren't even open, hard to get comfortable on an island when you aren't on it for any length of time. We spent the most time on Labadee...that was fun but I couldn't get a straight answer about the chairs from anyone that worked on the island. I felt that the zipline really obstructed the view, reminded me of living in the city, looking at telephone poles. Honestly, I didnt even feel like I was on an island (peninsula) since I couldn't really see out across the water..but perhaps that was the area that had chosen to spend our day? it was ok, but not as fabulous as I had envisioned. Last time I cruised with RC, I remember staying on a couple of islands until the evening hours. The dry water slide should come with a warning to wear long sleeves. SO MANY people walking around with "skin burns" after riding that slide. My son thankfully only received a "burn" about the size of a half dollar but so many others with HUGE burns on both forearms some even on their legs. Not sure how this slide (although I hear its fun!) continues without better warnings in place...it definitely ruined quite a few people's vacation. I saw one lady that I assume had it happen on her first day since her arms and legs were starting to scab up. They need better Gluten Free options, (not sure of any other food allergies), especially on Labadee...how can you serve hot dogs and hamburgers and not have any GF buns? There is a lot of good about the ship but for the amount of money we paid, I guess I expected to love everything. Read Less
Sail Date: June 2017
We just completed a seven night Eastern Caribbean cruise on the Harmony of the Seas. This was our first experience on a Royal Caribbean ship. Overall the ship is is beautiful and very clean. There are many activities and events on the ... Read More
We just completed a seven night Eastern Caribbean cruise on the Harmony of the Seas. This was our first experience on a Royal Caribbean ship. Overall the ship is is beautiful and very clean. There are many activities and events on the ship for travelers of all ages. The scheduling of these events can be a bit tricky however. There were a few activities that we missed due to this. Watch the Cruise Compass closely and plan on splitting up for the specific activities that you know certain family members want to do. Also, I suggest that you look at the different activities and events that are available before sailing. Have each member select a few 'must do' activities and be sure to hit them up early in the cruise. Not all activities are available daily and not all are available the entire week. Fill out the waiver form for all family members on your stateroom t.v. If you have kids, be sure to go to the sports desk on deck 15 (in front of the Abyss) to get a bracelet. There are certain height and weight requirements for the flow riders, zip line, and Abyss. The staff will put a bracelet on each child stating what activities they can participate in. My daughter was too short for the flowrider and did not weigh enough (75#) for the zipline so she did not need a bracelet. Adults need a bracelet for the zipline. I did not do the flowrider but I would guess a bracelet is needed for that. It allows the crew members to know that you have a waiver filled out. I personally enjoy planning and scheduling vacation activities. Disney vacation planning and FastPass scheduling is actually enjoyable to me. That being said, I did not enjoy all the scheduling that I had to plan on the ship. I wish I could have been a little more relaxed. The entertainment on the ship is amazing! My children liked Grease so much that they saw it twice! The water show is a must see as well as the ice show. I missed the Columbus show but heard from other family members that it was great. Be sure to get reservations for must see shows and show up on time. If your reservation is at 8:15, they will only hold a seat until 8:30. As soon as their scanner says 8:30 they open the door to the line of people who are waiting without reservations. If you are late, you probably won't get a seat. We purchased the WOW bands. It was nice to use for purchases, attending shows with reservations and opening our stateroom. I especially enjoyed having the kids wear them. I was able to keep their Sea Pass cards safe and still know that they were able to get into shows and their stateroom when they were with other family members. The Sea Pass card is needed to leave and enter the ship. They will not take the WOW bands for that. We swam on board and in the ocean with them and they still work great! Worth the $5, especially for the kids. My husband purchased the drink plan with alcohol. He seemed to enjoy it. I purchased a drink plan with the Coke cup. It was nice but for me I don't think it was necessary. Getting bottled water was the only thing I liked about it. I stocked up the night before or grabbed two before getting off at a port. Other than that, I would have been just fine getting the flavored water, lemonade, coffee, and tea from the different locations around the ship. Bring a water bottle to poor the cups of water in and your set for the day. Next cruise I will not be getting a drink package. One thing we did not like about our experience was push for sales. On the first day, there were people trying to sell meal plans for the additional cost restaurants. There were also people selling light up cups and bottles of champagne throughout the ship during the entire cruise. After spending a large amount of money on the ship and our drink plans, I was annoyed with the constant push to buy more. We traveled with a 7-year old and 10-year old. The 7-year old enjoyed the kids club and begged to go back! They had fun activities that kept her entertained from 2-5. During that time, there was not a lot of other activities that she was interested in so she really enjoyed playing with other kids her age. The staff in the Adventure Club were nice and created good activities for the children. There are three different time frames to choose from. The daily activities were listed with the times and delivered to our stateroom the night before. My 10-year old did not enjoy the activities as much. He liked the family science class that was offered throughout the week. My children were disappointed in the size of the pools. On sea days, they were standing room only and did not seem to be a safe place for children to be. We came back on the ship early when in Labadee to swim. It was the only time the kids were in the pool but they were actually able to swim a bit. PORTS We did not participate in any shore excursions. Labadee is a nice relaxing day. They serve a buffet lunch on the beach and have Haitian artisans in a market area. The artisans are very pushy. They start off nice and introduce themselves. They walk you to their booth and tell you just to look. Many tried to separate my husband and I. If you look and start to walk away, they continue to push and some were becoming mean. We did buy a few things from a nice young man and then got out. Each booth has basically the same items although they state that they made them with their own hands. One lady was showing me something that she made with her own hands. I was genuinely interested in how she made it. When I was asking her about it, she changed to say that her son made it. The beach and ocean were not as nice as other ports. Be sure to wear water shoes. There were a lot of rocks/coral in the water. A man also stepped on a sea urchin there. He said it was the most painful thing he ever had. The ship has a first aide station on the island. I suggest you spend some time, eat lunch and then enjoy the ship before everyone comes back on. San Juan was nice. We arrived before things opened so we took a taxi tour of old and new San Juan. When you get off the ship, there are MANY taxi drivers trying to sell tours to you. The six of us rode in a van with four others and toured old and new San Juan, stopped at a beach and went to the far fort. We wanted to stay there so we got out and paid while the other family continued on. The fort is free for kids and $5 for adults. You can keep your receipt to enter the other fort that is closer to the ship dock. If you have a National Park pass you enter for free. They were only taking exact change or credit when we were there. The first fort was huge and my personal favorite of the two. We spent a lot of time exploring it. We then walked to the other fort. It is mainly down hill and not too far. The second fort had many passages to explore and a great spot to take photos of the ships and city. We then walked through the shopping area. This area was very crowded but worth it. We had to be back on the ship by 1:30 which made the day very rushed since the stores and forts opened at 9. Saint Maarten was my favorite! We took a taxi tour of the island. We told them what we wanted to do and they accommodated. We toured the entire island with a 10 minute stop at Bikini beach on the French side and a 40 minute stop in Marigot. We continued through the remainder of the Dutch side ending at Maho beach. Our driver left us there at around 11:30and we set up to have her pick us up at 2:00. We went to are meeting place and another driver told us Maria was on another job and she was to take us. As we got to the car, Maria called her to ensure that she was picking us up. The drivers were very nice and accommodating. Maho beach was very crowded but beautiful! White sand beach and crystal clear water! We really wanted to watch the planes come in so we decided to stay there and swim. If you are looking for a beautiful and relaxing beach go to Bikini Beach on the French side. This was our favorite port. I am looking to plan a vacation to St. Maarten. We were in the Central Park neighborhood. Grabbing a quick bite to eat from Park Cafe was quick and tasty. We ate most breakfasts there and a few quick lunches. We ate dinner in the Silk dinning room each night. Our wait staff was AMAZING and made our trip memorable. They really catered to our children and got to know us. They knew our beverages and favorite starters. The waiter and assistant waiter really made our cruise experience great. Read Less
Sail Date: June 2017
This cruise was convenient for my daughter and niece and their summer plans and also being out of school. Our Genie (Cleon) was top notch and this whole genie thing is remarkable, i hope people don't catch on to how great this is so ... Read More
This cruise was convenient for my daughter and niece and their summer plans and also being out of school. Our Genie (Cleon) was top notch and this whole genie thing is remarkable, i hope people don't catch on to how great this is so I can get good dates. (little selfish) Food was outstanding and you must do the "Chef's table" which was phenomenal. The Genie can book everything, it doesn't matter if they don't know what you want until the day you show up, these people make phone calls and get request done. Don't be nervous if it gets close and you haven't heard from them. They escort or meet you at most of your planned venues they have all seats reserved and one the genie's will wait for you, if its a show they also have someone their to take your drink order. Service folks came to our room everyday and asked what drinks/snacks we needed in the room, we waited in virtually no lines. Some things we waited in line just to feel the pain of everyone else but once they see your "star" card they move you up. My cabin review is below, its the weakest part of the whole trip and the room for the most part was really good. We had two rooms 1724/1726 for my aunt and uncle and our Genie actually organized everything for all of us not just those in star status. He did let us know that this is not a common thing but he fills that you can't have a great experience if you have family that are not right there with you. We tipped a "G" and would have gave him more if i did't have bad luck in the casino. It took maybe 10 minutes to get on the ship and maybe 5 to get off, the longest part is the wait for an elevator. The Read Less
1 Helpful Vote
Sail Date: June 2017
On the whole this is a wonderful ship with lots of activities for the entire family. There is something for everyone. The shows are the best I've seen on any cruise ship. We picked a Boardwalk Balcony cabin so we could have a view ... Read More
On the whole this is a wonderful ship with lots of activities for the entire family. There is something for everyone. The shows are the best I've seen on any cruise ship. We picked a Boardwalk Balcony cabin so we could have a view of the water and also see the Boardwalk. We were on the Oasis six years ago and had the same type of cabin which we loved. Now our view of the water was blocked by the Ultimate Abyss and it was so noisy most of the time due to movies playing on the big screen and activities going on at the Aqua Theater. The ship seemed a lot more crowded now since we sailed during the summer and there were 1,800 kids on board! I only was able to get one soft serve yogurt the entire week. Every time I went by it, it was either being filled, serviced or had 20+ kids in line. The food in the master dining room was average, at best. However, the service by our waiters Emeron & Jefferson, was excellent. We ate at Chops one night and my husband's medium well steak came out rare. Our waiter never came back to see if our dinners were OK, so he just ate most of it. I did enjoy the Park Cafe and their wonderful roast beef sandwiches and made to order salads. My husband liked the sausages at the hot dog place on the Boardwalk and Johnny Rockets. Our room steward, Rolando, was excellent and always kept our room neat and clean and left plenty of ice. The cabin was good size, but I thought there could have been more storage. I would recommend this ship for families and would sail on her again, but not in the summer...too crowded! Read Less
1 Helpful Vote
Sail Date: June 2017
we love the cruise, activities and staff, the food was excellent and the serve better, the shows were amazing and the water activities a good experience. we are planning to go back to the harmony of the seas next year with my family. ... Read More
we love the cruise, activities and staff, the food was excellent and the serve better, the shows were amazing and the water activities a good experience. we are planning to go back to the harmony of the seas next year with my family. we traveled with our grandson that is 10 years old and he enjoyed the pool, slides and water activities, also the shows and the general activities in the cruise. we had "my time dinning" which I recomende, becouse allow to desired a what time to eat and we were able to plan our evening activities The shows were excellent, and with a variaty that allow you to enjoy different expression. The staff was very attending and friendly, always ready to solve any issue or situation and address your experience in a better way. We took a shore excursion in Cozumel that was a good experience and allow to us to see the island Read Less
Sail Date: June 2017
The Harmony of the Seas is an amazing vessel. My family and I had a wonderful time on board. The crew was so efficient and friendly. I only saw one grouchy waiter in the American Icon dining room during lunch. Everyone else was ... Read More
The Harmony of the Seas is an amazing vessel. My family and I had a wonderful time on board. The crew was so efficient and friendly. I only saw one grouchy waiter in the American Icon dining room during lunch. Everyone else was fantastic. The shore excursions were a bit of a disappointment. The advertising made them look beyond amazing. They were ok. I have to say, though, the lunch on Haiti was amazing. The vendors were hard to deal with, simply because of their desperation. You just don't have enough money to help them all, and they all need it. The tour guide in Jamaica faied to give us the vouchers for the lunch that was supposed to be part of the tour and instead told us to go to a place where we had to pay for our lunch. Not cool. The Punta Jeep Ride in Cozumel was REALLY disappointing. The sites were WAY oversold and the two tour guides were rushing us and not one bit shy about asking us for money and saying they wouldn't come across our boarders if we were more generous. Not cool. Personally, next time I sail with Royal Caribbean I won't book any shore excursions. The ship, though. . . wowie!!! Read Less
2 Helpful Votes
Sail Date: June 2017
We just completed a seven-day Western Carribean cruise and are overall happy with the experience. There were sixteen family members in our party and we loved being together. However, we encountered some bumps in the road related to food ... Read More
We just completed a seven-day Western Carribean cruise and are overall happy with the experience. There were sixteen family members in our party and we loved being together. However, we encountered some bumps in the road related to food (especially Indian Vegetarian), occasional lines, and one unhygienic encounter at the Dolphin excusion. Details below. Pros Cabins: The cabins are quiet, comfortable and very clean. The sheets are at least 500 thread count and sparkling white. Staff: Very friendly staff. A special shout out to the following: (1) Mr. Tej Singh - executive chef for 3rd floor dining room and Windjammer - who prepared delicious Indian meals; (2) Mr. Nayak - server for lunch at Windjammer Cafe lunch who took excellent care of us; (3) Mr. Thiru Karur - bartender at Windjammer for evenings - who remembered everybody's (and I mean everybody's) drinks order; (4) Mr. Inyoman Jasmitha - server at Boot and Bonnet; (5) Elvira - our housekeeper on our 14th deck cabin; and (6) Savio - server at Windjammer for dinner. Activities: Plenty of things to do on the ship: rock wall, water slide, 10-story slide, shows, shopping. Duty Free: Pretty cheap. Two bottles of Johnny Walker Blue Label for $310. Cons Indian Vegetarian Food: On other Royal Carribean ships, Indian food is served in every dining room. Large families are assigned servers who are familiar with South Asian cuisine and chefs will take orders for the following day. This was not the case on Harmony. Our group of 16 was assigned tables on 5th floor dining room and on the first day was told by the head waiter that there were two Indian dishes available on Windjammer cafe each day and that we should eat there. We protested (75% of the party was vegetarian). Also at the same time the management realized that there were upward of 200 Indians on the ship. They then set aside a section of Windjammer for Indian food - 3 vegetarian and 1 meat dish each day. The section was cordoned off by labeling it 'Private Event'. The bizarre thing was that they did not advertise this; so some Indians did not know of this until day 3 or 4. As I mentioned above, once they got their act together, they did a good job at Windjammer, but some in our party felt shortchanged at not being able to dine in the regular dining room and missing out on formal nights. Harmony of the Seas needs to do better here. Lines: Occasionally, especially on cruise days, finding a lunch or breakfast table at Windjammer took 2-3 minutes of wandering around. It is a big ship with 6000+ guests. Excursion: We did the $139 Dolphin Push Pull excursion at Chankanaab Park in Cozumel. While the excursion itself was great, the buffet at 'Boardwalk Cafe' was UNHYGIENIC. I am not kidding but they would pick up disposable plastic cups from tables (there were no trash cans), rinse them out perfunctorily, and pour drinks into these reused cups for guests standing in line. When I objected, the server grudgingly took out a fresh disposable plastic cup and told me to hang on to it. I asked for Coke but got some lemonady stuff because they ran out of cola. I informed Royal Carribean excursions upon getting back on ship and they credited back 20% = $27.80. ***Please avoid this cafe*** Read Less
2 Helpful Votes
Sail Date: June 2017
Beautiful ship, excellent staff but some things were disappointing. Free internet access in this day and age should be a given, unhappy that Royal Caribbean are charging $100+ per week when even taxi buses in ports are able to offer free ... Read More
Beautiful ship, excellent staff but some things were disappointing. Free internet access in this day and age should be a given, unhappy that Royal Caribbean are charging $100+ per week when even taxi buses in ports are able to offer free Wi-Fi. A nominal fee, yes - but not $100+. Departure arrangements for non-US guests were very chaotic, we had to fend for ourselves and were, in fact, given incorrect information by Customer Services on board. Having to leave luggage outside the cabin at 10pm in the evening prior to departure was a bit of a pain - we then had to carry the clothes/shoes we were wearing in the evening, toiletries, nightwear, etc. off the ship separately and try to re-pack everything into our suitcases on the floor at the airport. For ships I've been on in the Med it's been 2am on departure morning which at least means you can pack the clothes you've been wearing the evening before into your luggage. The shops on board are beautiful but Cartier and Bulgari are not within everyone's price range - it would have been nice to see a wider range available to the "average" guest. Read Less
1 Helpful Vote
Sail Date: June 2017
The ship is beautiful, the entertainment and activities are plentiful and the service is impeccable. The shows were incredible. I was blown away by their talents. From the ice skaters, to the acrobats, to the singers and dancers- you will ... Read More
The ship is beautiful, the entertainment and activities are plentiful and the service is impeccable. The shows were incredible. I was blown away by their talents. From the ice skaters, to the acrobats, to the singers and dancers- you will be amazed! In the evenings, you can go to the bars on the ship and hear live music at almost all of them. The headliner show (the comedians) were pretty funny but did not really switch up the show the whole week they were there. So don't bother going 2 nights like we did. Also, make sure you have reservations for nearly every show, and you can do so before you even get on the ship. Unfortunately, the food was less than desirable, unless you're willing to pay at one of their restaurants. I wound up going to Sabor for tacos twice and Izumi for hibachi once on the ship because it's hard to go a week with mediocre food! My only wish is that I had purchased the food package so I would've saved a little money. Oh well. The rest of the trip was amazing! Read Less
6 Helpful Votes
Sail Date: June 2017
I have sailed on many cruise lines, and Royal Caribbean is one of my favorites. However, I would only go on the Harmony of the Seas one time. It is great to experience such a large boat, but it did not have some of the things I liked on ... Read More
I have sailed on many cruise lines, and Royal Caribbean is one of my favorites. However, I would only go on the Harmony of the Seas one time. It is great to experience such a large boat, but it did not have some of the things I liked on smaller ships. For example, reservations were needed for EVERYTHING. Grease, The Fine Line, and the ice skating shows were done unbelievably well. Columbus and the other aqua show were supposed to be comedies, but they seem to be for younger children. The humor is random and childish. However, we didn't have a show we could go to every night because of reservations. This is the largest thing I disliked about the cruise. On other ships, my family and I have been able to attend a show every night without reservations, whether they be dancing shows or plays. I enjoyed having that. I understand why they don't do it, and that is because of the sheer amount of people, but I still missed that. Also, My Time Dining was unsatisfactory. We still had to wait to eat because reservations were made for the whole week by other guests. The excursions were amazing, and there always seemed to be seats at the pool (party of 2). Our cabin was always maintained, and the crew was friendly. It was crazy that every time we came back to the room, even in the middle of the day, our cabin was clean. The staff is very friendly, and they seem to always know the answers. We would ask people questions unrelated to their specific job, but they still knew where to point us, and that was very nice. There were many amenities on this cruise for kids, and for adults as well. The water slides were popular with the kids, as well as the ice cream machine. The cruise director was phenomenal and hosted many events across the ship. He was hilarious and personable, and he was able to make the crowd laugh when the moment could have been awkward. On a different note, the excursions were great! We went on the Rainbow Reef Snorkel in Nassau and the Mt. Liamuiga Volcano Hike in St. Kitts. We initially were unsure about the Rainbow Reef Snorkel because of the lack of pictures or proper reviews on it, however, we found that it was quite satisfactory. There were many rock and coral formations to look at and dive down to. There were tons of fish because they chum the water, but it was still nice to have things to look at. If you got away from the people a little bit, you saw more fish doing natural things. It was very nice. The hike in St. Kitts was the best excursion that I have ever done. I love doing strenuous things outdoors, as I often participate in mud runs (Spartan Races, Tough Mudders, etc.), so this was right up my alley. It was a very strenuous hike, and their aren't many breaks. You are in groups of about 12, and, at one point, we had to scramble over the rocks to get to the summit. It was 2000ft in about 2 1/2 hours, so if you are not fit, I do not suggest this excursion. It is definitely not one for pictures and sight seeing until you get to the top. Honestly, my descent was more of an uncoordinated slide down the mountain. I thought it was so fun, and the group I was in also loved it. Most also said they had wished they had brought an old pair of sneakers though. Overall, I really enjoyed this cruise, and it met and exceeded almost all of my expectations. The embarkation and disembarkation all went smoothly, but my family and I live in Florida, so we just drove ourselves and took care of our own luggage. It was a great experience, and I highly recommend it. Read Less
Sail Date: June 2017
Was looking forward to this new and amazing ship...This is my 8th cruise and sadly was not too impressed. The quality of staff service was by far the worse I have ever encountered! Would not make eye contact most times and not even a good ... Read More
Was looking forward to this new and amazing ship...This is my 8th cruise and sadly was not too impressed. The quality of staff service was by far the worse I have ever encountered! Would not make eye contact most times and not even a good morning or good evening at the very least. While waiting in line to ask a question the staff would not even look at me because the area did not open of a couple more minutes! I was also surprised by a service charge for room service. Feel as if they nickel and dime you! Food was mediocre at best. I have been on many cruises and the Latin music is always the best, loud and high energy...Not on this cruise! Very disappointed. My husband and I do a lot of gambling onboard and we have always gotten free cocktails in the casinos. Again not on this cruise. There are so many references where I can say "not on this cruise" Read Less
Sail Date: June 2017
Room staff was great. Room was cleaned and had different Towel animal every night. Need to have better variety of food in the Wind Jammer. Did not have a sweet shop like some of the other Royal Caribbean cruise ship have.Need more Soda ... Read More
Room staff was great. Room was cleaned and had different Towel animal every night. Need to have better variety of food in the Wind Jammer. Did not have a sweet shop like some of the other Royal Caribbean cruise ship have.Need more Soda refill places so you don't have to bother the bartender. Some of the Sports staff need to learn some of the rules to the games. Went on some of the water slides and I got stuck on them. There was not enough water going through them to help you go at certain parts of the slide. The ports of call were okay. Shopping was okay. Each port has just about the same stores to shop at. But, all and all pretty good cruise. The getting on and off the cruise ship was a breeze. Booked another cruise with the Next Cruise Staff. Need to have more offers like Free Gratuities and more kids sale free offers. Like some of the other websites. Read Less
1 Helpful Vote
Sail Date: June 2017
We sailed in two cabins. My mother and I in one room and my children (20 and 15) in a room next door. Overall the cruise was good. We had My Time Dining in Grande and were at different tables most nights. We found servers to range from ... Read More
We sailed in two cabins. My mother and I in one room and my children (20 and 15) in a room next door. Overall the cruise was good. We had My Time Dining in Grande and were at different tables most nights. We found servers to range from inattentive to great. The food was good if you stuck with the server recommendations. The only thing I got that I didn't like was the chocolate souffle. It had a strange texture and very little flavor. My mother didn't like the beef short rib or the spaghetti with meat sauce on the classics menu. My daughter didn't like the mushroom risotto. Overall, the beef was the best including the tenderloin, prime rib, and veal. My son preordered his dinners due to a dairy allergy. A manager will bring the next nights menu to the table and take the order. We had three different managers in Grande work with our son. Only the female manager (sorry I didn't get her name) was really on top of things. Some of his dinners were not right when they came out or were brought out before the rest of us had eaten our starters. I was a little surprised by what I felt was a lack of non-pool related activities on sea days. I got burnt early in the cruise so I avoided the sun. There were usually one or two organized things to do that I was interested in, but that didn't fill up the daytime. When I was on Carnival last summer it seemed there was more than I could fit in. The evenings were great at there was stuff happening all over the ship. Read Less
Sail Date: June 2017
The Ship (common areas) The ship was perfect. It is beautiful, it feels extremely luxurious and modern. In our party we had a 1 year old, a 4 year old and a few teens. Everybody felt safe as the railings were at a good height and felt ... Read More
The Ship (common areas) The ship was perfect. It is beautiful, it feels extremely luxurious and modern. In our party we had a 1 year old, a 4 year old and a few teens. Everybody felt safe as the railings were at a good height and felt sturdy yet elegant. The ship reminded me of a Las Vegas hotel. The Cabin The cabin we booked was small- understandably, but all spaces functional. we had a great view to the ocean. The cleaning staff were great (a big thumbs up to Ricardo). Entertainment Show options were varied and we saw a few. Production was incredible. Really impressive. Besides shows there was something for everyone. Staff The staff are really great. Everyone tried to please and served with a smile. The staff were DEFINITELY the best part of our cruise. Shopping I was surprised that there was so much emphasis on shopping on a cruise, I didn't´t expect it. However, there really are some good deals to be made. I saw a luxury watch for u.s.1,000.00 less than retail price (it was a 6,000.00 watch for 5,000.00). And there were good deals all around, especially on luxury items. Bare necessities however are a different story. Baby wipes 42 pack 6 dollars. Diapers 24 pack for 35 dollars (ouch!). Don´t forget to pack enough. Dining This was the only bad mark! Food options were very limited even if there were so many different restaurants. It seemed all food was so very alike. It was frustrating trying to decide between bread with this, bread with that, or bread with something else. Babyfood is practically non-existent on the ship, do bring your own. Booking on the newest and largest cruise ship- and which is definitely not cheap, one would expect a much better dining experience. The quality of the cruise in general was great except for this last major gripe. Read Less
Sail Date: June 2017
Newer larger ship. Lots of great entertainment. Lots of dinning areas. Yes, you will pay more than other ships but the kids entertainment is amazing. You will stay busy on this ship. Harmony of the Seas is a newer ship and Central Park ... Read More
Newer larger ship. Lots of great entertainment. Lots of dinning areas. Yes, you will pay more than other ships but the kids entertainment is amazing. You will stay busy on this ship. Harmony of the Seas is a newer ship and Central Park included. We had a problem with not having our room keep outside our door and it took a couple of hours to get which was inconvenient. But they aim to please and made sure we were happy and offered a place for dinner at any restaurant at no charge. The young lady made sure we were happy. I do miss the folder that comes with the 8 x 10 pictures. When traveling you can easily bend and crease the pictures. Labadee had nice beaches but the one on the far right was the place to swim but we didn't know and we went to the one on the left that was so so rocky!!! We didn't know so it was difficult to swim. We realized later that the one on the right is gorgeous. Royal Caribbean is my favorite so far. Read Less
Sail Date: June 2017
Kudos for having a staff that TRULY cares about the guest experience. Complementary dining met my expectations. Food was fresh and prepared well, Optional venues that I dined at- Chops and Jaime's had excellent staff and wonderful ... Read More
Kudos for having a staff that TRULY cares about the guest experience. Complementary dining met my expectations. Food was fresh and prepared well, Optional venues that I dined at- Chops and Jaime's had excellent staff and wonderful food. To sum up my experience-I booked another cruise while aboard. Need I say more? Changes needed- (1)The Island Charm tour (St Martin) did NOT covered the points advertised. Also I occasionally use a cane and was SHOCKED that I did not receive a helping hand off the bus from either the tour Guide (Berniece) or drive (cant recall name) Time was limited to 45 minutes in Marigot and Grand Case where I intended to dine. 45 minutes was NOT sufficient. (2) Picking up luggage at departure......I had 2 bags and noted on the tags 1 of 2...2 of 2 EXPECTING that the bags would be kept together. They werent. I saw both bags before being able to pick them up. After picking up the first the 2nd one "disappeared" Assistance at the terminal left MUCH to be desired. With my cane in hand I was told to "WALK AROUND and see if I could find the missing bag". I did for as long as I could and then filed a report. The lady taking the report did not get the information straight. I ALONE found my bag after waiting (standing) ONE AND One Half hours. I was not even offered a seat! It was a terrible way to end what WAS up until that point a flawless experience Read Less
1 Helpful Vote
Sail Date: June 2017
Previously sailed on Oasis and Allure so wanted to experience the Harmony. Group of 9 --- all enjoyed with most experiences being very positive. All who had never been on a BIG ship were impressed with the way the 6500+ passengers are ... Read More
Previously sailed on Oasis and Allure so wanted to experience the Harmony. Group of 9 --- all enjoyed with most experiences being very positive. All who had never been on a BIG ship were impressed with the way the 6500+ passengers are dispersed into so many areas of the ship that no place was very crowded (except the always-crowded -- on any ship -- buffet). Harmony incorporates new technology much of which is gimmicky and not necessary and added nothing to the experience. Wrist straps that contain, allegedly, all of the information on the sea pass cards, didn't always work so we discarded ours even though we did not have to buy them being suite passengers (cost $5 for others, we heard). In the definitely negative category is the egregious pricing of alcohol on this ship - example: a very ordinary Bloody Mary (bar vodka) was $11.00 plus $1.27 tax (never could figure out to whom we are paying tax!) then 18% gratuity so my drink cost $14.25! The ticket also had a line for additional gratuity. Wines available - either by the glass or bottle -- were cheap wines at hugely inflated prices. I love to try various drinks on cruises but felt so gouged by the pricing that I just ordered very little. In the positive category, adults should opt for the Solarium area on the front of the ship for a quiet, comfortable area. Post for passengers 16 and over, we found families who obviously thought the sign did not apply to them so usually a few children. The RCCL staff did not police this at all - they should have. Also not policed were the signs on the ice and water dispensers asking passengers not to fill bottles - many people did this right in front of staff who said nothing - this should have been addressed as a disgusting situation. Food was generally good - wasted $35 each on Jamie's which is pedestrian and not worth even a $1 cover charge. Solarium Bistro - at no extra cost - a nice quiet alternative to the chaos in the Windjammer. For suite passengers, the Coastal Kitchen on 17 is just delightful. Main dining room food was good - especially the lobster night which was excellent. Staff was friendly and courteous (except for one of the bar staff who took our sea pass cards to charge our bottle of wine, failed to bring back our cards or a bill and seemed to disappear so parts unknown with our cards. Had to be cancelled and reissued but our head waiter, Milagros was super efficient in taking care of the matter. Read Less
Sail Date: June 2017
My husband and I regularly cruise Celebrity Cruises, but we booked two cabins on RCCL Harmony of the Seas and invited our six year old grand daughter and our daughter and son in law. Our cabin was a balcony cabin and our guest enjoyed a ... Read More
My husband and I regularly cruise Celebrity Cruises, but we booked two cabins on RCCL Harmony of the Seas and invited our six year old grand daughter and our daughter and son in law. Our cabin was a balcony cabin and our guest enjoyed a very noisy Boardwalk view cabin. It was extremely noisy. It was located right over the merry go round and the noise from the Boardwalk spilled into their cabin every single evening. The service was good, the food was average and the specialty restaurants were booked for most of the cruise. I found the ship to be very big and had little ocean views from the interior common areas. My grand daughter absolutely loved the children's pool and to my surprise the check in and disembarkation was very smooth. My kids had a great time. My husband and I prefer Celebrity and Azamara over RCCL's Oasis class huge ships. Read Less
2 Helpful Votes
Sail Date: June 2017
The crew was very nice and professional. However, restaurant crew didn't seem to be happy except in the paid restaurants. I was tired of getting the same act from the comedians night after night. They played the same routine at each ... Read More
The crew was very nice and professional. However, restaurant crew didn't seem to be happy except in the paid restaurants. I was tired of getting the same act from the comedians night after night. They played the same routine at each performance. The food wasn't up to par. Breakfast was the same every day. The food in the dining area wasn't consistently good. The food was better at the restaurants where I had to pay for it. Is this by design for Royal Caribbean to make more money on passengers? I don't know but it appears that way. I love Labadee because there was lot one can do inside but I was very disappointed that I couldn't go out on a tour to visit Haiti's historical treasures, La Citadelle de Laferriere, Le Palais Sans Soucis, other similar sites and more importantly, meet the locals. I can't say that I was in Haiti. The food served at Labaddee wasn't Haitian cuisine. Yes, it was was rice and peas and chicken but It was terrible. The season wasn't Hatian. There were no Haitian griot, taso, fried plantain, poisson gros sel, lambi or any Haitian specialty foods. I was in Haiti but Rum Barbancourt and Prestige beer the pride of Haiti were not served at Labadee. When it comes to Labadee, I strongly believe that Royal Caribbean could do better. Is there a will? I doubt it. I felt robbed of a great Haiti experience. Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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