1 Helpful Vote
Sail Date: July 2018
The ship was very impressive. Overall the cruising behemoth was more than expected. The Promenade was very nice except for the (watch an merchandise booths).They were cheap looking and needed to be more elegant and luxurious. The ... Read More
The ship was very impressive. Overall the cruising behemoth was more than expected. The Promenade was very nice except for the (watch an merchandise booths).They were cheap looking and needed to be more elegant and luxurious. The Sports section was amazing with a wide variety of sports for all guests( ping pong, basketball, surfing, zip line, mini golf, etc). The shows and entertainment were plenty and a wide variety offered. The Central Park was beautiful and the landscaping was immaculate . The food it’s good overall. Plenty of quantity but the quality was just ok. I was expecting a lot more high end food quality and food presentation. The service was outstanding. Our cabin attendant (Jean da Silva) was extremely courteous and friendly. The main dining room servers ( Mark Gutierrez and assistant John Bordador) were excellent in every respect and went above and beyond to serve us during dinner all 7 days of the cruise. The pool area was very clean but a bit crowded during cruising days but with plenty of available lounge chairs and towels and bar service. The Solarium area was also very nice But it needs a pool to cool off. The complementary Windjammer and Solarium Bistro were good overall but needed better quality food and better breakfast options like an omelet station. The main dining room breakfast was good overall . Lobster night was exceptional. The lobsters were perfectly broiled. Sorrentos Gad good overall pizza to snack on and Park Cafe Gad good sandwiches ( particularly the roast beef sandwich) and great fresh Salads. The cabins were excellent and well appointed and clean. The shore excursion to St Thomas was disappointing . The island is rather delapilated still after toast years hurricanes. Overall we had a very good experience in this Cruise trip. Read Less
1 Helpful Vote
Sail Date: July 2018
Must start with that we have had an incredibly nice experience! and memory that we value for life! But there are some things/changes that could be better. The bed was very hard. My husband has back problems due to an old break in the ... Read More
Must start with that we have had an incredibly nice experience! and memory that we value for life! But there are some things/changes that could be better. The bed was very hard. My husband has back problems due to an old break in the back and the bed made this worse. Had luckily with painkillers, the sun beds were good offloaders. But it ruined a good part of the trip. The information on various excursions, activities in the boat and various information could be better illuminated. A lot we didn't get with us, even though we read "the newspaper" (which was something we looked forward to at night) every night. In fact, many of the clocks sold at the best price are a lot cheaper in Norway. The sun beds were good to lie in when you got hold of one. Were "towels" that basked in most things. Could go several hours before the owners came to let themselves. Then I mean, of course not that they were in the pool, but found themselves other streder on the boat. It was stated that the beds could only be held in 30min, but this was absolutely not followed up, either by the staff or guests! In the evenings, the restrooms could quickly be rotated and it could float some rubbish. The restaurant at Plan 16 was fantastic on food and had a few for everyone. But it could quickly become too full and you had to stand but plate in hand to wait for others to finish! When you got set up, the food was cold. Was a lot of chaos. Could have been more places where you could get you bread food with the toppings that you could take with you. So you didn't need to occupy a table. But we had and many great adventures!!!! Our dear Lugar Renholderske was helping give the trip that little extra! He learned English so he could wish us good day/afternoon/evening etc in our native language. He was nice, gave 110% and made such a mood that you hoped you'd meet him in the hallway when you left/arrived at the stateroom! 99% of the staff were nice and delightful people as one could see that loved their job. And they did it in a fantastic way! Escape room was amazing! You have to cooperate with people one does not know and solve puzzles! A little difficult when everything takes place in English but a 10 ' is in experience and Gjenomført entertainment value! Read Less
2 Helpful Votes
Sail Date: July 2018
Chose the cruise because of all of the activities BUT if you are going to relax forget it! You need reservations for everything shows, skating, aqua theatre, dinner....everything. Show spots are gone and you can’t see the show. Same ... Read More
Chose the cruise because of all of the activities BUT if you are going to relax forget it! You need reservations for everything shows, skating, aqua theatre, dinner....everything. Show spots are gone and you can’t see the show. Same with ice skating. Not enough reservations available for number of people who want to go. It is the story of this cruise ...there are many features you will never get to use due to crowds. Some food was also less than stellar. Instant mashed potatoes...really? Yuk! And a can of coke $4.15 unless you order it from room service after 6pm. Then it is $4.15 PLUS a service charge of $7.99 so more than $12.00 a can! I felt overcharged on many things on this cruise! Internet was faster than most ships but had to sign on daily with the password they give you. And many times internet would flick off and on. Internet runs about $97 if you book before the cruise and that is only for one device. Service was good on board. Lines for anything that did not require a reservation including elevators. I think I would go back to smaller ships. Royal Caribbean seams to be making many changes and most costing more money to the passenger. But going on a big ship to be able to enjoy the amenities doesn’t work if you can’t provide the services advertised. Bring your credit card is my recommendation because you will really need it! Read Less
2 Helpful Votes
Sail Date: July 2018
Poker tournament director a dink. First tournament I could not join because 5 min late. 2nd tourment one player short and he canceled 9 minutes after published start time. Main dining waits long. Only spent two days at ships pools but ... Read More
Poker tournament director a dink. First tournament I could not join because 5 min late. 2nd tourment one player short and he canceled 9 minutes after published start time. Main dining waits long. Only spent two days at ships pools but seen over 20 people fall on slippery deck. So dangerous. Complete incompetence to use such a slippery surface. Food in windjammers average. Chops and other speciality restaurant was a over 2 hours....so slow but food was decent. Took over an hour to get to Atlantis and is was only a 5 hour port. Excursion listed as half day at Atlantis and was there for 2 1/2 hours. Not 600 well spent. Kids Can not ride water slides if wearing a rash guard. They get stuck. A lot of the hot tubs close at 7? I’ve taking a lot of cruises. This one is towards bottom. Better options out there. Read Less
1 Helpful Vote
Sail Date: July 2018
Gorgeous Ship! not only the ship was awesome, but the whole experience, the room was awesome, we had a great room attendant, nothing was ever needed! and our room was super clean always greeted us with respect and sooo welcoming! The ... Read More
Gorgeous Ship! not only the ship was awesome, but the whole experience, the room was awesome, we had a great room attendant, nothing was ever needed! and our room was super clean always greeted us with respect and sooo welcoming! The food! it was awesome everywhere and you have to dine at the WONDERLAND restaurant, our server was Elton Bond, Dude you were awesome! you might require reservations, and i have to add that the food at the main dinning was great! also 150 central restaurant, our server was great, i wish i remember his name, he was from Romania. ship activities??? Oh MY you will need more days! lol there was sooo many. I was grateful that my son had plenty to do! He made lots of friends and he was busy doing something all the time! shore excursions... Labadee- we did kayaking and wave runners.... LOL, my husband knows how to run the jet skis, not me, but i learned, love the jet ski tour, the guides were courteous and knowledgeable and it was worth it! Learned about Labadee. Jamaica- Dunn River Falls, the water was sooooo cold... it was awesome and refreshing and exciting, loved it! our tour guide, Shanica, got to spend her birthday with us and she spoiled us the whole tour... we needed more time! Cozumel- we did the snorkeling with Fury tours, we got to see lots of fish and the private beach was sooo accommodating, plus they had lots of activities. the shows on board were a must! comedy show... was funny, the skating show was beautiful, grease was fun! this was a great trip! hope to do it soon! Read Less
2 Helpful Votes
Sail Date: July 2018
The ship was very clean. I was so impressed of how clean the restrooms stayed. There were hand sanitizer all over the ship, and so.e restaurants required handwashing before entering. Staff were very friendly and helpful. I loved the ... Read More
The ship was very clean. I was so impressed of how clean the restrooms stayed. There were hand sanitizer all over the ship, and so.e restaurants required handwashing before entering. Staff were very friendly and helpful. I loved the entertainment. The shows were great. The nightclub was fun for all ages. Let me just say the food was fabulous! I could not have asked for better service. The servers were great fantastic and made you feel like royalty. Housekeeping cleans your room twice a day. You have the same housekeeper all week. Maintanence is speedy if needed. The pools and hot tubes were clean. Staff are constantly cleaning the decks. There is always someone available to serve you a drink. I loved all the shore excursions. Tickets are delivered to room the day before the excursions. If the excursions are booked through Royal Carribean you are guaranteed to get back to the ship. I will definitely be traveling with Royal Carribean in the near future. Read Less
1 Helpful Vote
Sail Date: July 2018
We choose Harmony of the Sea due to the size and destination of where the ship was going to go. We had a wonderful time and enjoyed the ship so much. There is for sure enough to do on the ship that you don't even need to excursions if ... Read More
We choose Harmony of the Sea due to the size and destination of where the ship was going to go. We had a wonderful time and enjoyed the ship so much. There is for sure enough to do on the ship that you don't even need to excursions if you don't want to. The ship is beautiful and very well maintained. The staff and crew are amazing. They do go above and beyond to help you. We were blessed to be part of the sky class and was able to take advantage of the Coastal Kitchen, The food was absolutely amazing. From Breakfast, lunch, and Dinner along with all the other appetizers we had. Of course, I can't say enough about the bartenders and the drinks they made they were amazing as well. The rest of the other dining throughout the ship was amazing anywhere we ate. The Shows were great. Especially the Fine Line aqua show. A must see!! Ice skating on the ship was very cool as well. Make sure you take long pants to wear when its Open skate you will need them. There is two Ice skating shows they were both very good as well. The casino is very nice and big. There is also non-smoking section too which was perfect. Take advantage of the learn how to play sessions if you don't know how to play craps and roulette. It is very helpful. There is A lot to do for Little kids as well as teens too. The ports of call... Labadee and Foulmouth were great, Everyone was very nice and easy to deal with. We did the Jet Ski tour. That was so much fun! We each had a jet ski. they are very easy to ride if you are not a seasoned rider. It was my first time and I was able to maneuver the jet ski with easy. You do get a life jacket to wear as well. You do get your money's worth. Our tour guide was very knowledgeable and fun. We also had enough time to enjoy the beach as well. We were able to snorkel One problem we had is my son got stung by a Jelly Fish. That did put a small damper on things but he was ok after about 12 hours. The Lifeguards were amazing and helped him a ton. They went above and beyond to help him which we were grateful for. Foulmouth Jamaica, we did the rum tour. If you love rum you must do they Appleton rum tour. You get to have all the Rum Punch you can drink along with many tastings of their delicious rum. The tour guides were very knowledgeable and fun. After your done with the rum tour you get a Free Lunch. Very Very good. You get your choice of Chicken or Pork that has been smoked for hours. The Staff well again. AMAZING, FUNNY and very fun to hang out with. Lunch was so good!! We also had time to Shop. A lot of shopping to do there. Good pricing and very nice to work with. Cozumel Mexico, We did the ATV of Jade tour. Very fun. You got to spend about 3 hours riding and learning about the jungle part of Mexico. We also got to see an amazing Cave that you can swim in if you choose to. Very beautiful. The Trials were good. Atv is very easy to use as well. Now the Rays and Shark excursion you must know how to swim to be able to do this excursion. They spilt you up into two groups of people. One group will be in shallow water with the rays. The other group gets to snorkel and swim and see tour guides feed the rays and the sharks. The sharks do stay pretty much on the bottom. They will not hurt you. The one thing I can say is that the people that assist you at the beginning are very rude. They act like we are a bother to them. That is the only part we didn't like. The only other thing that we had an issue with was in Sky class you get reserved seating for all the shows. Towards the end of the trip, we had reservastions but when we went to the shows but there were no reserved seats for the sky class just the Star class. Not sure why it changed but it was no the same at the end of the trip as it was in the beginning. Our cabin was amazing. I would definitely recommend a suite to anyone out there. It is so nice to be pampered and spoiled. Oveall this was an amazing trip and I loved the Harmony. I can not wait to go on vacation again. Read Less
1 Helpful Vote
Sail Date: July 2018
Harmony of the Seas to the Western Caribbean offered incredible service and attention to detail, executional excellence in every area. The Grease show the Las Vegas Tenors, and the comedy show are must-sees. Chester, the pianist/singer ... Read More
Harmony of the Seas to the Western Caribbean offered incredible service and attention to detail, executional excellence in every area. The Grease show the Las Vegas Tenors, and the comedy show are must-sees. Chester, the pianist/singer at Schooners bar is talented and funny! The food in main dining was absolutely delicious every single day! And Chops steakhouse and Johnny Rockets are musts! Breakfast-they had all of our favorites plus fresh squeezed oj if you had the beverage package (I highly recommend). Our cabin was consistently tip-top, I never walked into a dirty bathroom in any are of the ship-I don’t know how they did that! Shopping at the ports was great-attend the jewelry/diamond buying seminars for tips and free stuff!! The service they offered to valet your bags that you want to check and print your boarding pass for $25 per person was well worth it-be sure to budget for that. We just had our carryons with us and went straight to the security checkpoint at the airport. They really think of everything! Read Less
1 Helpful Vote
Sail Date: July 2018
We wanted to take a cruise with lots to do! And there was! Second time with royal Caribbean. FineLine aqua show is spectacular! Our room was clean and attendant very accommodating and friendly. Our large interior stateroom was spacious ... Read More
We wanted to take a cruise with lots to do! And there was! Second time with royal Caribbean. FineLine aqua show is spectacular! Our room was clean and attendant very accommodating and friendly. Our large interior stateroom was spacious enough, especially since we're only there to sleep. Did not feel crowded at all, except in windjammer - food selection was very good, seating was tough to find though. But I did really like the fact that you had to wash your hands before entering the Windjammer. At least they are trying to keep things clean. Food in Chops Grill Johnny Rockets, and main dining room was Excellent! Food came quickly, despite so many having to be served - I cannot overstate this enough. Highly impressed. Our servers for dinner in main dining room were absolutely amazing! If we couldn't decide on a meal, they'd bring us a sample of both :). Our server Iwayan really helped us enjoy our cruise to the fullest, telling us when and where to do certain activities and shows. He and sever Ryan entertained us wonderfully throughout our vacation. They really wanted us to have great experience, not just with our meals. Just make sure to make reservations for specialty restaurants and shows early, and you should be good? The sports pool was for adults only, and lifeguards really did a good job keeping the kids out. Bar servers, room attendants, food servers all remembered your name and made you feel more than just another passenger. Embarkation and disembarking was seamless and fast. Ship was always clean and well maintained. Highly recommend seeing Chester in Schooner bar for piano/vocal entertainment! Read Less
Sail Date: July 2018
I choose to spend one week with my daugther cruising in the Caribbean sea. The Harmony of the Seas, to me seems a big disneyland on water. No relax. Two small pool, full of people, all the time. We did not even touched the pool for the all ... Read More
I choose to spend one week with my daugther cruising in the Caribbean sea. The Harmony of the Seas, to me seems a big disneyland on water. No relax. Two small pool, full of people, all the time. We did not even touched the pool for the all week. It’s a pity but it was a terrible experience to me. Never again. Maybe I was unluky, but the previews cruise experiences that I had in Europe, were much, much better than this one. The stops were not the good ones. Labadee was like a Circus, everything was fake. Hopefully we had a sailing excursion, that was good. The only good memories that we have about this trip.the other excursion in Tulum was terribile, so hot!... the bus did not have the air conditioning and we arrived to visit Tulum at 13,00 pm. It was crazy!... so hot!... what kind of holiday is an holiday like this one! They had to warn people about not to pick this kind of excursion with this terrible temperature. the staff were always nice and kind, but this kind of cruise ship has not a good balance between relax and fun. I made a big mistake.the restaurant were very good, the staff really nice and there was always a lot of activities.the teens club was not at all organised and my daugther did not joint them during the cruise, except one evening. Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 4.0
Service 3.0 4.3
Value For Money 4.0 3.9

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