Traveled with another couple in 2br star class aqua suite. The purpose was to relax, eat great food, drink fine wine, experience a wide range of entertainment and be pampered. Fabulous specialty dining and wining, good not awesome entertainment, very nice running track. Port destinations not exciting, although had low expectations. Had very high expectations of personal genie...unfortunately all genies are not created equally in terms of anticipating guest needs, knowing in and outs of ship, the definition of pampering...our genie seemed poorly trained, unaware of expectations ...frustrating and disappointing. All other crew very good, great attitudes, very accomodating...try to address issues early with guest services Don't miss chops, and wonderland restaurants Rubicon adventure challenging, suites deck private and quiet. Star class, all inclusive (not the spa) a luxury experience, with little or no lines. Never felt the presence of over 6000 guests...always lots of space to roam, lots of eating, drinking entertainment options Read Less

Royal Caribbean doesnt disappoint. My 4th cruise with them, slight loss of personal attention, but for a mega ship like Harmony, they did a great job. Never felt like I was with 6400 people. Parents please learn to keep your kids controlled running around the ship. Nothing worse than the people who are there to enjoy this beautiful ship to be bumped, bruised and listen to whining all the time. Yes rccl is a family ship, guess I'm from a generation that respected the presence of all others in my general vicinity. Other than that the ship and crew don't dissapoint. Harmony is by the best ship I have been on. It takes some getting use to doing everything electronically. Crew does depend on it too much, causing crew with less better English to do jobs that may better suited for better English crew. In all RCCL for life, keep up the good work Read Less

This ship is large and if you like cruising with 10,000 people it’s for you. I was worried that the amount of people on board would be a severe issue, but most the time it doesn’t feel like you are with that many others, except at the buffet. There is literally fighting for space and tables since not everyone could have one. The shows were pretty poor. Grease was not family friendly as the cast thought it was funny to flip each other off throughout. Another mother looked at me and said I don’t remember this all from Grease. Totally needless. Columbus is just stupid, but tries to be funny. We did not get to see High Line as it broke down. The ports were great. The food overall very good. Royal Caribbean does nickel and dime you to death so expect another 2,000- 3,000 in bills at the end of your trip. We had the drink packages and that was nice to have. The pools are super crowded and double the recommended occupancy. The water slides are great. The boardwalk is fun and the carousel is really fun at sea. The shops are nice and the ship is really stunning. Jamie’s and Izumi have great food, but you have to pay extra for them. Overall we had fun, but I would likely not book again. Read Less

Outstanding!! staff provided exceptional customer service. Our balcony room was outstanding!! love the view in the morning and night. Excursion that we did go on was outstanding, the tour guide and driver (candy and baris)in falmouth, jamaica was outstanding. I maybe bias but i prefer the silk dining room because that was our assigend evening dining area, but each dining area provides outstanding food selection and expceptional customer service. Overall, i didn't want to leave the ship. i thoroughly enjoyed my first experience and it couldn't have come at a better time since i recently retired. The activities onboard were outstanding and the headline shows were too, check out the "fine line aqua show", recommend if you don't want to get wet, don't sit in the first 2 rows...lol. very entertaining!! I'm ready for the next cruise within the next year. Thank you again royal caribbean - harmony of the seas!! Read Less

Wanted to try a large ship and this turned out to be a great cruise. Food was great, shows were excellent and it was not crowded..plenty to do and see. The ship service was good being a spring break week it had a few more kids and some parents forgot to parent but can't blame ship for that, other than I wish they had monitored the adult sections and tubs a bit better. Kids need to have fun but a few were a bit too unruly. The shows were outstanding esp the Aqua Theater show. Food variety and quality was good as my wife and I like different things and we both could get lots of variety and good food. as always we had a couple of exceptional staff that stood out during the week. We normally like the smaller and mid sized ships but this was a great experience and would repeat it...maybe try Symphony "-) Never felt too crowed nor had long lines which with 6513 passengers plus crew that was amazing. Read Less

The service on the cruise is excellent. Since we boarded until we left, everything was wonderful. My wife turned the year on April 5 and the housekeeping played a birthday song with a symphony. This excited her a lot. That day in the main restaurant the innkeepers Alberto and Kenya sang the birthday to him along with don Ronald Limpim, head of innkeepers. The food in the main restaurant was excellent. all the restaurants have excellent service and food. I was surprised by the bar with robots. It is an innovation. The atmosphere in the casino is excellent. The bartenders of the casino very friendly. The service in the pool area was excellent, both in the bars and in the chairs. The check in was fast and the departure of the cruise also. The photo service in all phases of the cruise was excellent, both on board and at the stops. The service in Labadee was too good. Jamaica is beautiful. Cozumel has an excellent beach and it is very safe. My thanks to all the Royal Caribbean staff. Congratulations Read Less

Wanted to experience big ship and needed a cruise to meet needs of 13 yr. grandson at spring beak along with grandma with walker and husband post heart surgery. This ship delivered. Immaculately clean and architecturally stunning. Smooth and quiet while moving. Overwhelming number of activities for grandson well supervised by security and safety team. Layout of ship makes access easy and you do not feel like you are with over 6000 others and you enjoy the many areas and levels. Even at spring break no long waits. Embarkation was quick and easy as was debarkation. The organization of this cruise was flawless with so many people and things going on. Our problems of lost set sail cards, demagnetized cards, cancelled shows, last minute reservations, and excursion changes and lost coke cups were quickly fixed with a smile. It was amazing how much we did in 7 days and how well we slept in comfortable beds. Food choices are endless. Post heart surgery Grandad found fitness area and personnel geared to his needs and Vitality cafe ideal for healthy offerings. Even with a walker the Windjammer was very easy to explore and enjoy. It is huge but the variety is endless and waiters get drinks or cokes and quickly remove used plates. The other food venues were equally good. Each was impressive for different reasons either service, ambience or offerings. Room service was fast. The shows, especially the ice and aqua show, were over the top. We loved Charlie the piano man in the elevator. Do not miss him. Royal IQ is great cheap way to keep in touch but requires a little tech knowledge. Our teen had a blast. We stayed Boca Raton Plaza hotel precruise and had easy quick drive to port and good rates on good room and really great dinner at hotel restaurant. Blue Water Beach excursion at Jamaica beautiful and pleasant. Stingray Beach at Cozumel not to be missed and ask for Roberto for fresh salsa and guacamole. Zip line at Labadee well worth every expensive adrenaline minute and fairly easy. Read Less

We have been on over 15 cruises and this was our 6th on Royal, The ship was very nice and clean. Stateroom attendant "Stella" - Awesome. Getting on and off the ship was easy. The food choices have become very bland and every "Brown Sauce" tastes the same. My Time dining is a mess for Royal as they need to go get lessons form a restaurant. The waiters are running around trying to set tables, serve food and have no time to do it correct. Either you are waiting for them to take you orders, bring you drinks or whatever. For example having a steak and baked potato and when you have one bite of potato left then the waiter comes over "Would you like sour cream" or when two bites of lamb are left - "Would you like some mint"? When the meal is served the assistant waiter should be right behind them with these additions. Main Dining room - not what cruising used to be The Park cafe was very good. The Windjammer - it was OK. Sorrentos was good for a snack. Hot Dog stand - Good Mini Bites - Good Getting a waiter to get a drink by the pool - forget it. Most of the time there were NONE to be found and if they were visible they were too busy chatting with each other at the bar. I think this is due to people buying drink packages now and not having the waiters wanting to hustle to make more money on tips. The Fine Line water show - very good The Columbus show - Was OK - not great Headliner - Good Comedians - OK Islands OK - Labidee, Jamaica, Cozumel (Best of the three) Read Less

Having worked on the ship myself years ago, it was my dream vacation to be a guest on RCCL. And I was not disappointed. Embarkation went pretty smooth, we had done online check in before coming on board. Disembarkation went ok, was a bit long, but I guess that is part of customs processes and the fact that there are so many people that leaving the ship. Harmony of the Seas was amazing. So many venues and things to do. Dining experience was very nice . Food in main dining room was very nice, Chops Grill - steaks were amazing. Would definitely recommend to try it. We had balcony cabin with sea view, it was really spacious and comfortable. Definitely would recommend to spend extra money for that. Entertainment and activities on board - loads to do. Service was great in the bars, dining room, Windjammer, any other cafes. Staff were always friendly and smiling. Read Less

There is a pervasive and consistent attempt to extract more and more money from each passenger, during each day of the cruise, and all while crew members display only adequate competence in their positions and knowledge. One example occurred when dress white-shirted (junior officers?) employees were practicing a drill by the lifeboats: The crowd of about a dozen folks blocked the 5th deck jogging space, which is why several passengers and I heard them joking about abandoning the passengers to get into the life boats. Another is the wall-climbing employee who watched a movie over her shoulder, instead of watching the wall she was supposed to monitoring....while a young lady climber was struggling with a handhold that had come loose from a bolt/screw. There were plenty of descriptions of WHAT activities were available, but both the TV and Royal IQ app were sorely lacking on communication of where, when, and HOW. For example, I would show up to an activity to find that I was not not quite properly attired to ride or use something. Que the walk back to room for a change of clothing and getting back to the end of the line. Finally, the crowds...my gawd, YES, it is possible to overbook this ship! There were lines for everything, but it was most felt at dinner-time. If you opt for "my-time" dining you are screwed. You have to be there when the doors pop open, or you won't be eating in the dining room until 9pm. Skip the Wonderland experience, as they charge $53/pp for the meal, and then tack on gratuities, even if you have pre-paid gratuities. Read Less