61 P&O Australia Pacific Eden Cruise Reviews

Did the 3 night food and wine cruise with friends on the Pacific Eden to/from Adelaide for the 3rd time in 3 years. As we had found previously, it was a pleasant way to spend a long weekend. The ship is showing its age in parts but is ... Read More
Did the 3 night food and wine cruise with friends on the Pacific Eden to/from Adelaide for the 3rd time in 3 years. As we had found previously, it was a pleasant way to spend a long weekend. The ship is showing its age in parts but is still serviceable. Like the fact that the ship has a Promenade deck that allows you to do a complete circuit of the ship. The entertainment was excellent, with the Australian Cruise Director having a good sense of humour and having having a good team. Loved our lunch in Salt (extra charge but well worth it). Angelos (Italian restaurant) and Dragon Lady (Pan Asian), which are both free, seem to have got better since our last venture on this ship. Didn’t use the Pantry but found the food in Waterfront was fine. The beer and cheese tasting, along with the food and wine pairing sessions were well run. Read Less
Sail Date March 2019
I was very excited for the cruise and have heard many good things from family members whom have all been on cruises before (with different companies). However, there are a few things the Pacific Eden can improve on, things I expected to be ... Read More
I was very excited for the cruise and have heard many good things from family members whom have all been on cruises before (with different companies). However, there are a few things the Pacific Eden can improve on, things I expected to be done properly. Our room was very clean and neat but the towels were old and felt like sandpaper, some staysoft wouldn't hurt and new towels would've been nice. The toilet didn't have any toilet spray, which is weird because it's not really something you think of packing when going on a cruise, it should be supplied. The little shop didnt have aftersun or chewies (chewing gum), also dissapointing because those 2 things are quite important on a holiday but unfortunately people forget theirs at home alot. The pools and Jacuzzis were all cold and not heated. This was very dissapointing, barely any adults were swimming due to this. We like warmer water! Dinner wasn't supplied after 9-10pm, what about us midnight snackers? I suggest some vending machines in the hallways. Finally, on our last night we were expected to leave our luggage at our doors to be collected for departure the next day, this had to be done by 8pm, I cannot explain how annoying this was, we had to keep aside our sleepwear, toothbrushes etc and the next day's clothing, then somehow had to stuff it all in our hand luggage (backpacks and purses) when departing. Why can't we keep our luggage until the next morning? Other than those few things, everything was clean and tidy, we enjoyed the entertainment alot! I suggest improving the things mentioned above, then I'd definitely give you a 5 star rating. Thanks! Read Less
Sail Date February 2019
We took this short, 4 day local cruise because my husband has recently become disabled and wheelchair dependent, and we both wanted to see how we would manage by ourselves on a cruising holiday with his disabilities. We were in one of only ... Read More
We took this short, 4 day local cruise because my husband has recently become disabled and wheelchair dependent, and we both wanted to see how we would manage by ourselves on a cruising holiday with his disabilities. We were in one of only 2 wheelchair accessible cabins. Sadly, they were obviously included as an afterthought because they were both located on deck 4, at the very front of the ship (so the ride through rough weather wasn't at all pleasant) but we didnt have any choice. Ideally, these cabins should have been positioned near the elevators to allow easier access for people with disabilities. The cabin had tiny port hole windows - they had paint all over them and were so filthy it was hard to see anything through them. However, the cabin itself was very spacious so as to accommodate our wheelchair and other equipment, although the layout was not at all wheelchair friendly. It was almost impossible for my husband to get into bed because his wheelchair couldn't be positioned along side the bed, necessitating the need for me to push, pull and roll my husband into position from the foot of the bed and he isn't a small man! The corridor leading from the elevators to our cabin was very long and narrow and quite often the cabin stewards and cleaners would block the passage with their cleaning equipment making it all but impossible to manoevre the wheelchair through the obstacle course. The elevators, we found, were extremely tiny and my husbands wheelchair only just squeezed in sideways, with me and maybe one other person being able to get inside at the same time. In regards to restaurants it is essential to make reservations the immediately upon embarkation otherwise it is highly likely you will be eating in "The Pantry" for the entire cruise. This is located on the Lido Deck and replaces the traditional buffet however the food is average food court fare, akin to what you would find in your local shopping centre, and is only open at set times, unlike other cruise line buffets which are pretty much open most of the time. There are 3 other "free" restaurants on board - Angelo's (offers tiny portions of mediocre Italian cuisine - you can upgrade to "nicer" food for a fee), The Waterfront (A La Carte dining; tiny portions; we paid a fee and upgraded our main course to steak - disgusting, fatty and gristly - I cook better steaks than that - so it was very disappointing to pay extra for poor quality steak) and finally, Dragon Lady Asian cuisine. This place was wonderful. We ate here on the 3rd night and were fully prepared for another disappointing dining experience, but we were pleasantly surprised as the food and service was wonderful with good portion sizes. There are also 3 places to eat where guests must pay extra - Salt Grill by Luke Mangan (we didn't dine here but we were told that the food is delicious), The Chefs Table (again we didnt dine here) and on the Lido Deck by the pool the is "The Grill". Here guests can purchase hot dogs, chips, pies, burgers etc. We had a pizza late one night and hot dogs during the day after the pantry had closed for lunch. Both were just okay (nothing to write home about), but on previous cruises with other cruise lines, these items were always included in the cruise fare and not an additional fee, so I felt that this was a bit of a rip off. The actual ship as a whole was just average; the crew and staff, although pleasant and friendly towards the guests, all seemed unhappy and bored. There weren't enough staff around to keep on top of the cleaning and it was all too common in the pool and deck areas to see filthy tables, dirty dishes and food and drink spillages left unattended to, and not a bin in sight. The whirlpool spas were at a pleasant temperature but the spa jets weren't operating and they had disintegrated in places. In all, I would say our short get away was okay, but the ship lacked atmosphere, fun and excitement. The live musicians were pretty terrible, out of tune and off key, and the whole ship seemed tired, worn and lackluster. I understand that this ship has been sold and would be making its final voyage for P&O in a few weeks which would explained why it was like it was... Read Less
Sail Date February 2019
We chose this cruise to attend the Australian Tennis Open in Melbourne The Waterfront Restaurant had no table clothes and the service was very poor and generaly very disappointing, Some of the staff at the reception desk were very ... Read More
We chose this cruise to attend the Australian Tennis Open in Melbourne The Waterfront Restaurant had no table clothes and the service was very poor and generaly very disappointing, Some of the staff at the reception desk were very rude, The balcony cabin that we had paid a lot of money for was very disappointing, the spa bath did not work, the plug in the bath leaked, The TV reception was very poor, which ment that we had to go to a public area to watch the tennis which was the reason that we were on the cruise the air-conditioning was impossible to regulate, it was either hot or cold, there was no WI Fi even though it was listed as being available The cheese and biscuit platter that we orded to be delived to our room had stale biscuits, Over all we were very disappointed in this tired old ship Read Less
Sail Date January 2019
Run down and no care as this ship is sold already, not a lot of activities to do during sea days that’s when the staff decide to show up and run them anyway. The air con in our room did not work at all (along with cabins beside us) we ... Read More
Run down and no care as this ship is sold already, not a lot of activities to do during sea days that’s when the staff decide to show up and run them anyway. The air con in our room did not work at all (along with cabins beside us) we told them on the day of getting on the boat and it took them 2 days to come forward and tell us the air does not work along these cabins floor 6 (evens side of the boat) we were given a portable air con that was noisey (rattling sound) and only cool when the air was directed straight at you, right above us was the kitchen very noisey all night. The restaurants on the ship were all fantastic the food was always of high standard and never disappointed and the staff were all welcoming and friendly except the guy serving the alcohol drinks in the pantry other then him all staff were great. Disembarking was terrible sitting in the marquee room for over an hour. If this was my first time cruising I would not cruise again, however I have been on the Carnival Spirit and know cruising is fun just a shame P&O don’t care about this ship. Read Less
Sail Date January 2019
This was our second cruise on the Eden, same time of year as last year, same destination- Moreton Island. Firstly, overall, we had a lovely time. For 2 tired mums needing a mum-cation, let’s be honest... a rubber ducky to nowhere ... Read More
This was our second cruise on the Eden, same time of year as last year, same destination- Moreton Island. Firstly, overall, we had a lovely time. For 2 tired mums needing a mum-cation, let’s be honest... a rubber ducky to nowhere would had sufficed. So the dancing, drinking and cheesy activities did not disappoint. Our cabin this time was oceanview again but instead of quiet deck 4, we were on deck 6, conveniently about 10 doors down from the atrium. We were about 10 cabins down from the smoking area and we were never bothered by people there. Most of the smokers were up on deck 12 and deck 6 was closed due to winds a lot of the time anyway. So if that is a fear you’re having about being on deck 6, fear not. We wouldn’t really know they were there. Our cabin was almost perfect except for the plug in the shower/bath which when you turned the big dial to let water out, it literally fell off! So we had our steward just remove the plug part for our stay as we didn’t want to have baths anyway. As for our stewards, we didn’t have any issues with their friendliness. I did however, have to make 3 phone calls over the space of an hour for clean towels one day. Not a major inconvenience but last year they were so much more efficient. This also happened when we would call for new beach towels as they were never by the pool and they were not the best towels to use over and over as they held the water for a long time. Onto the entertainment. The production shows had slipped. They were the exact same ones as last year only with new singers and unfortunately...and I’m no Celine Dion- they were ok karaoke as best. One in particular was so irritating people were grimacing. The comedians were absolutely fantastic and the trivia and karaoke was great as always. We did not fee there was as many activities offered this time though. The bars were perfect. No issues at any. Theme nights great especially white night but the Gatsby party needs to be moved to a different venue as the mix bar is far too small. We went to karaoke instead. The restaurants are great. Good variety of food. Pantry was awesome, the Asian cuisine in particular was delicious. But the waterfront food was literally inedible. So much cinnamon in my fish dish- yes you read that right- that it sucked down my throat and I coughed up half a lung! So steer clear of waterfront even the other meals were pretty ordinary. Carbonara at angelos was lovely. Cleanliness of the ship was fine however, the windows for the public decks were absolutely filthy! Impossible to look out of them when sailing. And on scorching days, that was a real shame. Everyone on board was commenting on it. Probably the biggest issue, was that there was an entire section of cabins on deck 6 with no air con working. Apparently the ship Knew of this at the end of last cruise but could not get the part to fix it. Instead of informing the new passengers affected, those poor people found out after sail away party and had no aircon for Entire cruise. Due to it being a sold out trip, they could not be relocated. So we had upwards of 10 people some times, sleeping in the atrium at night! I imagine those people would be writing quite the strongly worded letter right about now. Moreton Island was fantastic again. Shore tours handled efficiently. No issues there at all. I truly think that because it’s so close to their last trip for P&O, they are not being as efficient in spending money where it is needed. Had we not been on the same cruise last year, these things probably wouldn’t have bothered us. But there was definitely a slip in the cruise this time. We will try a different line next year. Read Less
Sail Date January 2019
Having travelled on Norwegian, RCL and Holland America in the past 4 years, we did a trip within a trip and went on the Melbourne Cup cruise - a 6 day cruise from Sydney to Melbourne, 3 days in port there, and back. Having read some ... Read More
Having travelled on Norwegian, RCL and Holland America in the past 4 years, we did a trip within a trip and went on the Melbourne Cup cruise - a 6 day cruise from Sydney to Melbourne, 3 days in port there, and back. Having read some horrible reviews, I have to tell you first off that our toilets did not clog, the AC/heat (we needed both) worked, and basic needs were met. The restaurants were fine, not as many lux ingredients, ie no smoked salmon, but good on the whole. We ate at both Angelos and Dragon Lady as well as Waterfront and the Pantry. The oceanview cabin had a comfortable bed but a very distressing bathtub, the highest I have encountered in a long time, making getting in and out of the shower dangerous and difficult, especially with a little ocean movement. Who needs it? The security getting on in Melbourne was ridiculous. Knee replacements set off the machine each time, and I was thoroughly wanded as well as everything put through xray each and every time. No other line has been so anal. And what is with the boarded up gates at the Melbourne dock making it necessary to walk from the bow of the ship all the way to the back to go through a gate, then back the full length of the ship to get to the port opening? Then on the third day, the boarded up gates are opened, so you can get right on and off without walking 2 ship lengths. Take pity on us who have difficulty and pain walking, when there is a shortcut. There was never anyone in charge in this area, just people doing what they were told to do and nothing more. I was not disappointed in the cruise; the views of Sydney Harbor coming and going was worth a lot. But a little more attention to detail and someone in charge with common sense would have helped. Read Less
Sail Date November 2018
We flew from Brisbane to Sydney to take this cruise. We wanted to see the Isle of Pines in particular. The first day out of Sydney the captain announced engine trouble - one propellor shaft was not working. He further announced that the ... Read More
We flew from Brisbane to Sydney to take this cruise. We wanted to see the Isle of Pines in particular. The first day out of Sydney the captain announced engine trouble - one propellor shaft was not working. He further announced that the ship would miss two of its four ports - and that meant no Isle of Pines. The shipped limped along at half speed or less until we got to Noumea. The ship was due into Sydney at 0700 on Friday 19th Oct. We had a flight booked to leave at 3pm - plenty of time one would think. The first day out of Noumea the captain advised everyone with onward journeys to change their plans to flight leaving no earlier than 7 pm. We were compensated by reimbursing us 2 days of the cost of the cruise. That was the bad part. The good part was the entertainment - those guys and gals are brilliant - starting with Spencer Chester the piano man. He is the best entertainer and gets the crowd singing and rocking. See more at: https://www.facebook.com/officialspencerchester/ An unexpected delight was The Highly Strung Rock and Roll Orchestra. This talented quartet features two classically trained violinists, a rock guitarist and a young singer and flute player. They are high energy, fun and engaging. We loved them. See more at: https://www.facebook.com/highlystrungrockandrollorchestra/ Congratulations t0 Pablo, the cruise director and the whole team for keeping us busy and happy for so many slow cruising days. We found the food good. Here are some tips. Order two entrees or two mains as the portion sizes in the restaurants are small. We liked Angelo's - Italian and Dragon Lady - Modern Asian. We highly recommended eating breakfast in the dining room. The Greek poached eggs with smashed avocado and feta yoghurt dressing was superb. Read Less
Sail Date October 2018
Each year for my birthday I choose to treat myself to a holiday as I live alone and normally people are friendly and fun. The price for the getaway on Pacific Eden was a bargain. However, the dining experience was the worst I have ... Read More
Each year for my birthday I choose to treat myself to a holiday as I live alone and normally people are friendly and fun. The price for the getaway on Pacific Eden was a bargain. However, the dining experience was the worst I have ever had. My past experience on cruises was that I would be seated with a larger table and enjoy their company for the cruise. On this cruise, they sat everyone who came together, together in their group, small or large tables to suite. It seems they do not know how to cater for the solo traveller, but had so many small tables they tend to want to sit you on your own. My birthday was not a total disaster, as a visit to reception had Elizabeth, one of the PAs join me for dinner on the 2nd last night (is in the photo added) after which I managed to find some friends. Elizabeth also managed to get me a reservation for dinner in the booked out restaurant for my birthday, it was still dinner on my own, but the staff looked after me and sang me happy birthday. The staff are generally lovely, and you'll enjoy the dining experience if you are travelling with others, but maybe avoid this dining experience if travelling alone as you have to work really hard to not feel isolated. Read Less
Sail Date September 2018
My partner and I went to Moreton Island, QLD on the 7th of December 2017 aboard the P&O Pacific Eden. We had booked the Suite - Value Plus package for his birthday and quite enjoyed our trip greatly. We boarded from White Bay Cruise ... Read More
My partner and I went to Moreton Island, QLD on the 7th of December 2017 aboard the P&O Pacific Eden. We had booked the Suite - Value Plus package for his birthday and quite enjoyed our trip greatly. We boarded from White Bay Cruise Terminal which we found was quite inconvenient for public transport so to get there, you need to either use TAXI/UBER/Cruise Transfer Coaches or have someone you know drop you off to the terminal because there is no public transport that can take you there. It would've been much easier if it was in the Circular Quay Terminal. Being a VIP passenger, we skipped the queue for check-in which was very convenient as there was a long line of people trying to check-in. The process was pretty quick, they asked us general questions, confirmed our details, took our pictures and handed our cruise cards to us (cruise card: room key and onboard spending card). Our Suite Room looks bigger in pictures - which happens most of the time, but it was very clean, tidy and had a fresh feeling to it. The food at The Pantry could be better. They have many different choices to offer ranging from Indian, Mexican, Asian, Western, Vegetarian, Meat, Fruits and Desserts. The food at The Waterfront was OK, they had a 3 course-style dining and the interiors were very nice and the presentation was stunning. This goes for Angelo's Italian Restaurant as well. The main Pool was filled with kids nearly 24/7 being that it's school holidays of course so we did not get a chance to be able to have a dip. The Pool on The Oasis was also filled most of the time and by the time it was empty, there were strong winds and it got pretty cold so there was no point. The pools could have been bigger and a little better. They both were pretty small and can only fit a handful amount of people. The ship it-self is quite old, it's not very modern although the restaurants, bars and cafes are quite modern but this did not bother us whatsoever. The activities were mainly for middle-agged to pension-aged passengers, being 21 years old none of the activities they had to offer really appealed to us i.e. bingo, trivia, guess the tune, gatsby night (seems like they always do this one on every cruise which gets pretty boring). Then again, this did not bother us, we were happy to just lounge around in different areas of the cruise just finding things to do. We docked at Moreton Island as expected. It was one hell of an amazing island. We have never seen water so clear, we went swimming in the beach and had fish swim right underneath us which was pretty cool. We went ATV Quad Bike Riding and Kayaking and they were very awesome. We were blessed with such beautiful weather and the whole experience was pretty damn good. I would definitely go back to Moreton Island. I don't really have amazing comments or very negative comments to share as my experience was pretty average, I obviously did not expect high standards as I knew P&O Pacific Eden isn't the Emirates or Singapore Airlines First-Class quality. Then again I am a pretty laid back person, not really fussed with things. I probably would not recommend Pacific Eden if you are in your teens or 20-30's hanging out with your friends as there aren't really much to do for young and energetic people. Maybe Carnival or the Pacific Explorer might be more ideal. If you're just looking for a weekend out to relax and not wish to participate in any activity but to sit in the sun or just have a lazy trip then I guess Pacific Eden isn't so bad, you can have a go at the 'Food & Wine' they offer. This experience was what had happened during my trip, it may vary to different passengers so please don't expect exactly the same as what I had experienced, maybe you can just get an idea of what you may experience. Read Less
Sail Date December 2017
Went on the cruise with 18 others had a fabulous time on board, the entertainment { comedy } was great! Really loved Bob Downe could have watched more of him. The bars were great the drinks reasonably priced. Our cabin 6201 was pleasant ... Read More
Went on the cruise with 18 others had a fabulous time on board, the entertainment { comedy } was great! Really loved Bob Downe could have watched more of him. The bars were great the drinks reasonably priced. Our cabin 6201 was pleasant enough, clean spacious bed comfy. Only complaint was the food.. Everything looked wonderful however the food from the Pantry was luke warm sometimes cold, and lacked taste even the sweets lacked flavour. The staff serving the food looked as though they were wanting to be somewhere else! went to the Waterfront restaurant hoping this would be better but sadly those meals were also cold and service a bit lacking. Very disappointing considering the food should play a major part on a cruise everything at your finger tips yet tasteless..The bar staff we found were very pleasant { Maryanne in the Blue Room} went out of her way to provide good service nothing was a problem she was wonderful Embarking and disembarking was an easy and quick process so well done there! Would we do it again?? yes if travelling with a group of friends, we all had a great time together. Read Less
Sail Date June 2017
Let’s start at the beginning. • The embarkation process was relatively smooth if a little confusing being asked to produce the same documents multiple times; • Our cabin steward called on us fairly soon after boarding to give ... Read More
Let’s start at the beginning. • The embarkation process was relatively smooth if a little confusing being asked to produce the same documents multiple times; • Our cabin steward called on us fairly soon after boarding to give us a run down on “things we needed to know”. • He was a lovely guy but, as we found out to our detriment as the cruise went on, he didn’t (and neither did any of the in cabin information) tell us anything about booking for the food and wine sessions or making dinner reservations – information that would, we found out the next day, have been helpful; • The cabin was ok although there was no shower gel in the dispenser on the Friday or Saturday despite us placing the canister on the sink on Friday evening; • The towels were small and quite discoloured (not dirty just old); • The TV was small (understandable given the space) but the picture and sound were poor; • The life boat drill went well; • After the drill we decided to go to The Oasis to watch the ship sail out of Fremantle. We were under the impression that this area was for over 18s however there were quite a few children and the crew did nothing to move them on; • The choice of wine in this area was poor – my husband actually missed the whole sailing from Fremantle experience as he was trying to find the sparkling wine we wanted that was listed on the bar menu but not available; • We had a very nice meal at the Waterfront as we could not get in to our first choices – Salt or Dragon Lady (more on this issue later) • The next morning (Saturday) we went to the Monkey Bar with the intention of booking some of the food and wine sessions. We were quite rudely told by Reception when we tried to book via them or the restaurant booking number that it was best to go and book in person. This is where it really started to unravel. We were presented with a very long queue at 8:30am and it was not made clear where you booked for dinner and where you booked for the sessions. It wasn’t until my husband asked a lady sitting at a table to the side appearing to be doing nothing much that we found out that this is where you book for the food and wine sessions – most of which were booked out by this stage. Apparently a lot of the sessions had booked out by 9pm the previous evening. This information i.e. the need to book in person should have been made clear/overt in the in-cabin information for first time cruisers such as ourselves; • When we finally got to the front of the queue to make dinner reservations we were told that we could only book Dragon Lady on the day - we wanted to book for Sunday having already secured a booking for Salt that evening so queuing was a total waste of time; • This took us to a few minutes past 9am. We then went downstairs to get breakfast at The Waterfront only to be told that they were closed for breakfast. What sort of restaurant, on a cruise ship or hotel closes for breakfast that early? • This left us with no option than to go to the Pantry which we found out, after waiting 25 minutes for 2 x coffees at New Zealand icecream closed at 9:30 – again ridiculous. We rushed around and got a cobbled together meal of what was left – very disappointing; • The food generally in The Pantry was of very poor quality, lacked taste and the staff generally were very disengaged and unfriendly; • We attended a couple of the demonstrations in the Marquee which were very interesting and informative; • The couple of paid sessions we did manage to get in to were extremely good and very informative; • Dinner on the Saturday at Salt was extremely good and the highlight of our cruise; • The next morning we knew we had to queue to make a dinner booking for Dragon Lady that evening so we left our cabin on deck 9 at 7:45 to go down to the Monkey Bar only to find the queue already up the stairs from deck 8 and starting to wrap around deck 9. This is an utterly ridiculous arrangement and I know we were not the only passengers extremely annoyed by this. I cannot understand why things like special cruise sessions and restaurant bookings cannot be made online pre-cruise like you can do almost anywhere in the world from anywhere in the world with online restaurant booking apps! • We waited for the best part of an hour to book a table all the while not knowing if we would even get a table given the volume of people in the queue before us; • We did manage to get a table at The Waterfront for breakfast on Sunday and whilst the meals arrived quickly the service was surly and unfriendly; • Again on Sunday we attended several presentations which were all excellent; • What was also a bit frustrating was the number of times the Cruise Director was on the ships PA system telling people about food and wine sessions that had been unavailable to book since the Friday night; • Dinner at Dragon Lady was also very good; • The disembarkation process was extremely smooth – we were off, as requested, in a very early group as we both had to go to work that day. Our bags were available and the whole process only took a few minutes. I realise that the majority of my comments are negative but there were some elements that we did enjoy. There are, in my opinion, several areas for significant improvement – most importantly in the restaurant and special event booking process, the way passengers are informed of these (perhaps this could be done just after sailing), the quality of food offerings at The Pantry and also the service offered by a large proportion of the crew. I have a hospitality background and have worked front of house in some very good restaurants so I know what good service is and should look like and we didn’t get that on some occasions on our cruise. All in all it was a disappointing break which we had both been very much looking forward to. Read Less
Sail Date June 2017
We disembarked from the Pacific Eden last Monday and feel that some feedback is definitely necessary. P&O used to have a fabulous reputation when we lived in the UK but this experience has seriously undermined that expectation. The ... Read More
We disembarked from the Pacific Eden last Monday and feel that some feedback is definitely necessary. P&O used to have a fabulous reputation when we lived in the UK but this experience has seriously undermined that expectation. The location of our cabin was very disappointing - please see below. The constant queuing for everything is totally painful. Queuing like cattle to possibly be able to book a "speciality" or even the standard Waterfront restaurant and if you are not fortunate enough to get in on time to book after queuing for over an hour (on a daily basis) you can queue at the pantry food court which has insufficient seating when you want to eat. This could be easily remedied by allowing pre-booking prior to boarding and would also allow for a fairer allocation of slots. This was a Food and Wine cruise and the quality of the food was extremely disappointing. This opinion is based on the Waterfront, Dragon Lady and the Pantry as we were unable to get a booking at Angelo's. Portions were small, food was cold (especially in the Pantry) and the taste was lacking. It appears P&O are cutting costs under the guise of an improved dining experience. Many stations in the Pantry were understaffed causing even longer queues. The kids club was oversubscribed and full despite the booking website advising that numbers in each age group were limited. Therefore, restricting our ability to attend the seminars etc. Staff seem to be pretty miserable and are not keen to do anything other than the bare minimum especially in the bars. Is this due to the lack of tips on offer? Some positives: High Tea in Salt was very good. ($20 per head on sea days) Bed was comfy - shame our sleep was so disturbed! Cabin service and cleanliness was good. Entertainment was good but again the venues were often too small for the numbers who wanted to take part. The entertainment staff could have easily utilised the pool deck as the retractable roof and ample seating made it a very pleasant area which would have been way less congested than the ocean bar. Decor was pleasant. The gym is a decent size and well equipped. All in all this experience was far from 'Like no Place on Earth' and it is unlikely that we would choose to cruise with P&O ever again based on the short "break" we have just had. Read Less
Sail Date June 2017
This trip was offered via email, the $1 deposit cruise, easy payment later, so why not give the winter in Tasmania a miss and enjoy 30 degrees in Indonesia. Our booking was for an ocean view cabin, it is always nice to wake up with ... Read More
This trip was offered via email, the $1 deposit cruise, easy payment later, so why not give the winter in Tasmania a miss and enjoy 30 degrees in Indonesia. Our booking was for an ocean view cabin, it is always nice to wake up with daylight. As a frequent cruiseling I thought I know what to expect. A bar fridge was among those things, soon we realised there wasn't one and later we learned that on level 4 - 6 no one had a fridge. The special our steward offered us for 5 large bottles of water was not taken up by us, At the end of the cruise the onboard credit was partly used to buy booze.The allowance p.p. is 2,250ml, and as we were two people I hoped I would get away with buying 5 litres between us, which was 500ml over the limit. Disembarking in Fremantle at 8 am was swift, I ticked the customs card stating I had more alcohol and was waved into a separate room. There I met 4 very friendly people from customs who tried to set up their laptops without much success, they apologised for the delay, it was only temporary, they hoped to move into a proper building soon. I was told I need to pay duty as i was over the limit, I agreed and asked how much I had to pay. This they could not tell me as their computers refused to work, no Internet connection. I was informed that I have to pay duty for my three bottles, the two bottles my partner had were ok as they were his. Being over the limit meant I forfeited my privilege of duty free goods and had to pay duty on all three. After 25 minutes of getting no result, I suggested to one of the officers that I had been honest and ticked the card, also that two Seniors would appreciate to have a tipple in winter and that their system was not up to scratch, how about they wave us through. After 5 minutes of deliberation I was told that my christmasses had come all at once and I was let go, with the reminder not to do it again. I was somehow a trail blazer I noticed, as friends of ours who had even more alcohol than I had, were not even stopped when they passed customs at about 10am, there was no one collecting any fines. All in all it was a trip we enjoyed and soon will be looking for another special on any of the many cruise ships we have available. Read Less
Sail Date May 2017
Couples weekend away. After cruising with the Caribbean Cruiseline previously, where the standard of accom, service and food was 5 star, and having read many poor reviews of the Pacific Eden, We didn't have high expectations. ... Read More
Couples weekend away. After cruising with the Caribbean Cruiseline previously, where the standard of accom, service and food was 5 star, and having read many poor reviews of the Pacific Eden, We didn't have high expectations. Firstly, the room exceeded my expectations. We had an Oceanview Stateroom. Nice kingsize bed, lounge area (sofa and TV), decent esnuite and two built in robes. The rooms was well appointed, clean and tidy. Zero complaints. The ship had a variety of bars and lounge areas. The Blue moon bar was our favourite given it's well appointed lounge area, views and entertainment. We visited all areas of the ship and all bars and lounges were well appointed. The Pool areas were also pretty good, although not swimming weather, i could see that they would be great during summer or on Asian cruises. Restaurants - the biggest let down of the trip: Angelo's - Italian. You get to choose and entree, main and dessert. Entree salad was extremely poor, nothing more than a couple of lettuce leaves with a non descipt salad dressing. The cannaloni pasta was undercooked (raw), and the filling of minced veal was anaemic and tasteless. It wasn't eaten and the waiter was told of the issue, but really could of cared less. Waterfront Restaurant. We ate here for breakfast twice, it was OK. Ala carte, but if you put a bagel on the menu, which comes with cottage cheese and pancetta, at least toast it first and not bring it staright from the fridge. It was hard and largely inedible. Other items were OK. We also had dinner here. It was hit & miss. Having paid an extra $22 for the steak and Lobster tail, it was disappointing that the lobster was completely overcooked to the point of being much tougher than the steak. Again, when the waiter was advised, he did did little more than shrug his shoulders. Cheese platter included salada biscuits (the ones that you break into 4). Very poor. SALT - had to pay $49 each to get a decent meal. It was very good, from from a food and service experience. The Pantry - whilst it's not a buffet, it is a food court. Curries are average at best, more like a casserole given the lack of spice and any love. Mexican - limited choice, mid week meal at best. Chinese - unappealing. Roast section was OK - how can you stuff up roast pork. Fish & Chips - deep fried, it is what it is. Salad Bar - limited selection. Dessert Bar - limited selection - tried a few items, could finish any of them. Had to eat here for breakfast on the last day as the Waterfront Restaurant was closed. Usual fare of bacon, eggs, sausages, baked beans etc. The roast section had baked ham, whaich was pretty good. Disppointing that you could get Eggs Benedict, bagels or anything other than basic breakfast options. Overall it was a great weekend away, but if P&O lifted their games with the food quality, and service they would receive much better reviews. I would only uses P&O for a short getaway, and anything longer I would be bored and disappointed with the whole dining experience. Read Less
Sail Date May 2017
1) Toilets - the public toilets on level 7 & 8 were disgusting. on many occasions I found poo and blood on the toilet seat as did my friends. I found 1 toilet blocked. I often use the public toilets and each time I never found one ... Read More
1) Toilets - the public toilets on level 7 & 8 were disgusting. on many occasions I found poo and blood on the toilet seat as did my friends. I found 1 toilet blocked. I often use the public toilets and each time I never found one clean. 2) Waterfront - the service was very slow. staff were always busy but at my lunch experience we tried to get a waiter attention just to look at the menu as we did not order our dessert with our mains and we had to wait a long time. they always appeared to try to look away. the food tasted very average I did not enjoy my lunch.I had the chicken cabiata and it was very small and had no flavour. the brownie should have been warmed as it was hard to eat cold. All serves in all restaurants were very small. Should not have to pay to have steak. We did not like the bench seating, very uncomfortable and was stupid the only bench seating in the restaurant. At our dinner there were about a dozen chairs to one side store and not being used. we asked if we could swap 4 chairs for the bench seat, we were even willing to do this ourselves. they said no too hard to do. 3) Pantry - did not like the grilled fish, was not nice and I did not like the desserts. I am not a big cake person and I did not like the flavours or the selection of the cakes and the pretend cream, not enough on the pavlova. at lunch there was food all over the pantry floor carpet under some tables that had not been cleaned from breakfast. 4) Boarding - was not happy that we could not board until 6pm as the evening was rushed getting to dinner then too tired to change into white clothes. we felt like we were ripped off not getting our full holiday experience that day. 5) Cabins - were lovely, big and clean although the my bed was not made properly, I had to redo the bottom sheet and it was crumpled and not not on the bed properly. very poor. 6) General - the quality of the food in general and the dirty toilets made the holiday and big disappointment. toilet wise - this it the reason cruise ships have gastro problems 7) Entertainment - the comedian was the best entertainment he was very funny. i did enjoy the illusionist too 8) Movies - too cold in the movie theatre. everyone was cold. i even say people carrying in blankets who previously knew. I was cold the whole time and now I have a cold. 9) Angelos - my best dining experience although I did not know how much I was paying for a glass of wine until I say my account. single glass of wine option was not on the wine list. Read Less
Sail Date May 2017
This was our second trip after a fantastic voyage in 2016.The ship wasn't filled to capacity but it was difficult to find room to sit and eat in the pantry or find lounges on the pool deck. The lack of shade in both pool areas made ... Read More
This was our second trip after a fantastic voyage in 2016.The ship wasn't filled to capacity but it was difficult to find room to sit and eat in the pantry or find lounges on the pool deck. The lack of shade in both pool areas made them un-useable as both pools were mostly in full sun creating a skin cancer risk. Everything also looked a bit tired & shabby. Our cabin was comfortable & spacious .The beds were very good and the bathrooms adequate albeit the towels provided were threadbare & very grubby looking. Our stewards were very friendly but we thought the standard of service had dropped considerably from our last trip.The Pantry food was typical food hall fare, Plentiful but without enough variety or appeal. Great if you want to lose weight ! We were very disappointed by Angelo's and the Dragon Lady. We expected better. High tea at the salt Grill was beautiful & incredible value for money. Entertainment in the Marquee was fabulous but we were disappointed by the entertainment on offer in some of the bars ,particularly the Ocean Bar. I believe my 10 year old had a better time in the Kids Shark Shack which by all accounts was fabulous. We were disappointed by the on board parties. They were poorly planned and nothing was really offered other than a band. Most fizzled out early due to lack of interest. We were not impressed by the standard of service on board generally. Most staff were quite abrupt & unfriendly. We had considerable problems with our drinks package & believe we were deliberately mislead about what we were entitled to.This occurred wherever we went so it was clearly policy. This wasn't sorted until the last days of the cruise because we complained loudly & decided to get what we had paid for. This left us feeling disgruntled that we had been given the run around by admin staff who gave the impression that they clearly had no skills to resolve simple matters or provide adequate customer service. We are undecided whether we want to come back. We feel there is a need to lift the game before we are tempted to return. Read Less
Sail Date April 2017
We travelled with myself, my husband and 8 year old son on school holidays. Room spacious, as is the balcony. Bed super comfy, lots of hanging space and drawers. Bathroom reasonable size with bath. Shower gel, shampoo, conditioner ... Read More
We travelled with myself, my husband and 8 year old son on school holidays. Room spacious, as is the balcony. Bed super comfy, lots of hanging space and drawers. Bathroom reasonable size with bath. Shower gel, shampoo, conditioner provided in shower but no moisturises, cotton tips, shower cap but you can ask for one. Cabin clean but staff scarce when it comes to clearing tables in common areas. Food ok but nothing to write home about. Portion size enough for me but not for a man. Wait staff are in a very big rush to get you in and get you out, no time to sit and enjoy. Other than basic, simple buffet with approx 7 stations (3 the same on either side then 1 salad bar) oj or apple in morning everything else is cost plus plus plus. Ice Cream $5 one scoop, every item on room service charge. Simple things like hotdogs that kids would like $5 No water provided in room Coin operated laundry reasonable at $3 per load, it also had an ironing board with iron. Room stewards could not do enough but half of staff seem to feel inconvenienced and annoyed to be there. Communication not great and whilst didn't directly effect us, a lot of guests complained about last minute itinerary changes effecting shore excursions. Seemed like disorganised chaos disembarking for excursions but I cannot directly put my finger on what it was they were doing wrong. Took some guests 2.5 hours to get off for excursions. Actual embarking at the beginning of the cruise and disembarking at the end of the cruise was very smooth and quick. Kids club open 9-12 then 2-10.30 with babysitter offered after that at $5 per hour til 1am, not that we ever needed that. They did shut the kids club on 3 separate occasions for “family activities” which was somewhat inconvenient when you didn’t want to participate in the family activity and you had dinner reservations. Our son (aged 8) thoroughly enjoyed the kids club and kept asking to return. Reasonable things to do during the day to keep occupied although not a huge range. Not many things to choose from at the same time. Internet shocking. Slow next to non existent 80% of time, didn't bother me, good to get away. You can get wifi or use computers in atrium. Aircon needs to be improved. All common areas were warm to uncomfortably hot, lots of portable air cons scattered around but not helping very much. Our room aircon was fine but we had it set to coldest setting the entire time. A lot of guests complaining about their rooms being hot. Aircon not working at all in Salon which was almost unbearable in the peak of the day. There seemed to be an issue with things flooding but I'm unsure of what exactly. We heard of one cabin flooding for some reason then we saw a big air blower on another floor drying out carpet then on our floor it seems the laundry may have flooded and they were drying out carpet in hallway. Our toilet would not flush 4 times, nothing happened when button was pressed, we also had no water one morning. We were advised by the cabin steward that the issue with the toilet was we used too much toilet tissue, I feel we use the requisite amount that is necessary. The main pool was drained on the second last night leaving no pool on the last day. Mixed reasons why, one was they wanted to have fresh water for the next cruise guests , the other was that it was too choppy. That being said, the adult pool was not drained. You had to have your luggage outside your door by 5pm the night before for disembarkation and then clear your cabin by 7am. I found both times to be too early. For us no stand out, as for going again, if there was a really good deal with bunch of really good extras thrown in and discounted prices for second guest we might consider it. Spoke with many other guests who said they had been on a few P & O cruises and this one was not the norm, it was really bad. This was our 4th cruise and did not come close to our previous ones Read Less
Sail Date April 2017
We have cruised fairly extensively but we chose this cruise because a family member we wanted to take didn't have a passport and hadn't cruised before. Expectations were not high but we were very impressed by the ships layout, ... Read More
We have cruised fairly extensively but we chose this cruise because a family member we wanted to take didn't have a passport and hadn't cruised before. Expectations were not high but we were very impressed by the ships layout, bars, public rooms and condition for her age. P&O got embarkation and disembarkation right, quick efficient and friendly. Cabin 9182 was well maintained and plenty of hanging space but the converted sofa-bed for the third occupant was restricted, very hard, and not very suitable for a 6ft plus body. Dining was where it all fell down. First and major problem is the way the Pantry is furnished, the high stools and low coffee type tables just don't fit the athleticism and body type of the cruisers the line attracts. Why??????? The service style may work with different layouts but it doesn't work the way it is and serving staff don't listen to requests for smaller serve portions. Add to this everything is served on stone called plates so that by the time you do find somewhere to eat the meal is cold, greasy and unappetising. Pity because some of it left the servery quite tasty. The Waterfront main dining room has a nice ambience once you can get past the entry procedure. Why are people queuing to get in when the restaurant is virtually empty? When you do get seated the service is just fair and the food OK but uninspiring. If you want a steak expect an extra charge on your bill, and a Surf and Turf is an extra $25. Angelo's specialty restaurant is an insult to real Italian cuisine. To much TV chef platting concern and not enough food, and what there is is tasteless. Dragon Lady was pretty good, service, ambience and food above anything else aboard. Didn't try Salt after noting that after paying the extra cover charge there were still many items on the menu which had an extra charge. How can P&O justify charging for hamburgers and pizza at the grill or ice cream on the pool deck? And of course a decent cup of coffee is always at an extra charge. Entertainment was well produced but the production shows didn't seem to match the audience type aboard. The live music around the ship was good. We enjoy Trivia and Daisy does it well with a nice injection of humour and fun. One of the things that was the invisibility of senior officers. Don't they like mingling with the crowd, or are they afraid of getting feedback. Whatever the reason there seems to be a lack of enthusiasm among the crew and that generally reflects management style. One thing this trip proved to me is that P&O Australia is just not competitive on either style or price. It is not cheap and when youi add the extra out of pocket charges and the little things you don't get the total cruise cost comes out around the same price as a much more upmarket cruise line. Read Less
Sail Date April 2017
1st 4 days were very rough with a lot of passengers feeling unwell. Once we docked at Noumea the sea was much calmer from then on. Atmosphere on board is very relaxing. Food is fairly good. Nothing to rave about. On-board activities ... Read More
1st 4 days were very rough with a lot of passengers feeling unwell. Once we docked at Noumea the sea was much calmer from then on. Atmosphere on board is very relaxing. Food is fairly good. Nothing to rave about. On-board activities were ok. Most not at the best times for us or not things we would enjoy. Met some fantastic people who we keep in touch with, which was the highlight of the cruise. Would definitely not travel on the Eden again or the Aria (same size) as they don't have the stability of the bigger ships. Noumea is very expensive, nice to visit as were the other New Caledonia islands and yet have no interest in returning. This was our 2nd visit. Vanautu is awesome. People are very friendly and love to assist you. Would easily go back to Vanautu, very different to New Caledonia. Some staff were 1st class yet others didn't care even to the point of being rude. This was our 2nd P&O Cruise and will probably be our last. It won't be our last cruise though. P&O promise you get some special xtras when you have travelled with them before. This consisted of a mystery tour. A Hop on- Hop off bus. We cancelled a tour that we had booked as the Mystery Tour sounded far better. What a waste of time. Other passengers received drink packages free on their 1st cruise, the rest of us nothing or maybe a soft drink package. P&O is very inconsistent. Read Less
Sail Date March 2017
We chose this cruise as it went from Melbourne (a lot easier to get to than Sydney for us) & it was to celebrate my 70th Birthday. It was also my husbands 71st birthday while we were on board. We hadn't been on the Eden before. We ... Read More
We chose this cruise as it went from Melbourne (a lot easier to get to than Sydney for us) & it was to celebrate my 70th Birthday. It was also my husbands 71st birthday while we were on board. We hadn't been on the Eden before. We went around the Pacific Islands for 12 nights then did back to back to Adelaide for 2 nights. Our cabin was very nice. Oceanview on deck 6 right at the back of the ship (aft is the location we prefer).Our cabin stewards were great. Always smiling & very helpful. We were disappointed with The Pantry. Not much variety of food that we liked. It seemed to have the same things all the time. The staff working there were lovely. The adults only pool area was of no use as the water came over my head at one end & almost over my head at the other. Also a big step to get up to the pool deck & narrow wooden slats to get down into the water. I needed to be able to do daily exercises in chest deep water which was impossible. We thought the entertainment was very ordinary the best being the show that the crew did. It was fabulous. Also a couple of good entertainers in the smaller bar areas. Read Less
Sail Date March 2017
5 night cruise from Sydney to Tasmania The cruise was from White Bay. There are a number of ways to get to the ship. Taxi from Central, taxi from Town Hall. An alternate method, which we did, was to go to Wynyard and take the ... Read More
5 night cruise from Sydney to Tasmania The cruise was from White Bay. There are a number of ways to get to the ship. Taxi from Central, taxi from Town Hall. An alternate method, which we did, was to go to Wynyard and take the Barangaroo Exit, walk through the tunnel. As you exit the tunnel, veer to the left, pass David Jones and head straight to the water and in front you will see King St Wharf. From the wharf, ferries run frequently on cruise ship days to the White Bay Cruise Terminal. One way fare is $9 per person and takes 10 minutes. Embarkation was smooth and we were on the ship in no time. The Ship The ship’s layout and décor is fine. The ship is a small ship. We had an inside cabin and was quite large. The bathroom was well laid out. Our room was very clean. The room stewards were efficient and friendly. Entertainment Excellent. There were 3 production shows and 2 comedians in the 2 level Marquee Theatre. There were regular movie showings in the dedicated theatre and there were regular trivia, flower making etc.. throughout the day. Ports 2 scheduled stops were Port Arthur and Hobart. Port Arthur being a tender port and due to a pending severe storm this port was cancelled. Hobart The ship was docked near Constitution dock and is an easy walk into town. Hobart is a walkable town and can be done on your own. Salamanca and Battery Point is worth a visit. Food The Waterfront Restaurant Any time dining. We tried this venue once. After being seated (around 5.30pm) we waited some time before a waiter appeared and took our order eventhough the restaurant was nearly empty and there were waiters standing around doing nothing. It took 30 minutes to get 2 satay sticks, and then another 30 minutes to get the main meal. The meals were lukewarm at best. God help the wait staff if they ever got busy. We did not go back. The Pantry This is essentially set out like a food court. The variety was limited. The quality of food in this area could be deemed no better than low grade bistro food eg.. in the Curry House, their menu’s hardly varied and they served it on an ongoing basis. Taco’s were available for dinner and everything that was served was LUKEWARM. Absolutely could not recommend the Pacific Eden. The food was CRAP. One positive in this area was that passengers were served by the staff and not allowing any passengers to handle food. This would have greatly reduced the risk of an outbreak of noro virus which can be a common problem on cruise ships due to lack of proper personal hygiene. Disembarkation We docked at White Bay at 8.00am. Getting of the ship was smooth and quick. Because it is peak hour in the CBD we opted for the P&O coach transfer to Central at a cost of $15 per person rather than taking a taxi at that time of morning. In General If you are looking for a sophisticated, peaceful and restful holiday P&O Eden is not for you. A large number of passengers had a varied understanding of casual dress. Children on board were generally noisy and ill mannered . We will not be going on this ship again. Read Less
Sail Date January 2017
This cruise was recommended by a friend. Knowing this is a fairly old ship, we did not know what to expect. we have cruised before & we traveled with the people who recommended the cruise.The cabin (balcony on 9th deck) was clean and ... Read More
This cruise was recommended by a friend. Knowing this is a fairly old ship, we did not know what to expect. we have cruised before & we traveled with the people who recommended the cruise.The cabin (balcony on 9th deck) was clean and what we expected. The air conditioning did not work in many of the cabins on the same deck when we boarded but it was fixed before we sailed & worked quite well after that. The crew were excellent in all areas except the dinning room. Some didn't seem to want to be there. The dinning room arrangement in our opinion is hopeless!! You couldn't book a table & had to line up for a table which took quite a bit of time to be available, although when in the dinning room there were many empty tables but still a big line up out the door of the dinning room. Probable not enough staff. The rest of the sip was good, everything worked fine. We anchored in the harbour for Aus. day & saw all the action on the harbour in the day. The fireworks were at Darling Harbour, so we could not see it from the ship. There was a small fireworks display in the Circular Quay area but was fairly small. Would we take or recommend the cruise again - NO. For the ship, YES, it is a good but small ship but the dinning setup needs to be revised to accommodate larger numbers of diners. Read Less
Sail Date January 2017
The cruise ship itself is very nice, great little lounges to have a relaxing time. The Marquee Theatre is beautiful & the shows there were wonderful. The Staff were very friendly & helpful The cabins (We had a quad share ... Read More
The cruise ship itself is very nice, great little lounges to have a relaxing time. The Marquee Theatre is beautiful & the shows there were wonderful. The Staff were very friendly & helpful The cabins (We had a quad share ocean view) were clean & quite spacious with plenty of wardrobe/draw space The Waterfront Restaurant, not enough choices, nice what we ordered BUT the table booking plan was bad. We could only book up to 5.30pm after that, come back later 8/8.30 We wanted to eat about 6.30 & see the show afterwards, so we went to the Pantry. The pantry is not working, each station had a meat dish too tough to eat & the vegetables were cold. I love desserts, but I don't like cake. Not much except cake. The windows were so salty from the start, we couldn't see out very well, Last year great fireworks in our area paid for by P & O I believe, we could see a few from the Opera house in the distance as well This year we were told, hurry out for 9.00pm fireworks, people left the deck at 9.50pm in disgust. If they had waited ten more minutes, 5 minutes of fireworks in the distance. Not much entertainment around the ship at night, very quite inside A bit disappointing, would not recommend this trip Read Less
Sail Date January 2017
Our experience on the Pacific Eden was very average. The cabin beds were uncomfortable, and very hard.The top bunk wasn't even fit for a child to sleep in, the mattress was hard and very thin. The Dining had no variety same food ... Read More
Our experience on the Pacific Eden was very average. The cabin beds were uncomfortable, and very hard.The top bunk wasn't even fit for a child to sleep in, the mattress was hard and very thin. The Dining had no variety same food every breakfast lunch and dinner. After 6 nights you had eaten every thing that was on the menu and our cruise was for 12 nights. Childrens menu was at 4.15 who feeds their child at that time and if you were on an island they missed out. The pantry did not cater for children at all, not many children like Mexican, Indian, dried up deserts even the salads weren't traditional. Entertainment was poor. The bands were not up to the standard of our previous cruise and some couldnt't even sing. One of the entertainers forgot the words. The restaurant dining was awful. The Dragon Lady forgot to serve half of our table and when it came it was cold, not good. We had to wait a long time for service. The bars are no where big enough to cater for the passengers, if there was an activity on you could not find a seat to sit in to do the activity. If you wanted to sit and have drink it wasn't possible because the seats were always taken, you had to sit in it all day or you would lose it. Service was ok but could be better. We told our children about the towel animals which we loved on our last cruise, the children were excited to see them and we didn't even get one. The childrens clubs were not very exciting just making things that they can do at home. The basketball ring was outside and you couldn't shoot hoops because the wind blew the basketball away, a joke really. Do you really expect a child to be able to play basketball against that wind, we nearly got blown over board. All in all we were not impressed everything was very average and not up to standard. Won't be using your cruise line again unless there is a drastic change and it would have to be a good one. Read Less
Sail Date December 2016
Pacific Eden Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 3.0 3.1
Entertainment 5.0 3.6
Public Rooms 5.0 3.8
Fitness & Recreation 3.0 N/A
Family 3.0 3.5
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 3.0 3.5
Value for Money 4.0 N/A

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