322 P&O Australia Pacific Eden Cruise Reviews

This was such a convenient cruise, Fremantle up to Bali via Komodo, Lombok and Probollingo and back to Fremantle. Great crew, very impressed with embarking and disembarking, it was seemless. We have sailed with Azamara Journey and ... Read More
This was such a convenient cruise, Fremantle up to Bali via Komodo, Lombok and Probollingo and back to Fremantle. Great crew, very impressed with embarking and disembarking, it was seemless. We have sailed with Azamara Journey and Azamara Quest, both brilliant, but Pacific Eden gets 10/10 for the embarkation and disembarkation process. So, overall I'd say Pacific Eden is like a good three and a half star hotel, good in some places, ordinary in others, but overall good value for money. Cabin steward Peter was excellent, keeping up well entertained with his array of "towel" animals! Food, Salt Grill - in a word, superb. Good service, beautiful food and plentiful. Dragon Lady - Asian fusion, two menus changed half way through the cruise, the first menu was very good, the second a bit ordinary, overall 7/10 - service was good and relatively quick. Angelo's, Italian, same deal, first menu was very odinary, second was good, overall 6/10 - service was good as well. Waterfront, restaurant was very cold, good food, reasonable variety on the menu with a different theme each night plus the usual menu. Good service hit and miss on food temperature, especially at breakfast, overall 7.5/10. The Pantry, food hall style 5/10. The bars were very good, with wonderful staff that were on the ball. Entertainment at the various bars was, in the main, really good. The shows in the Marquee were hit and miss, Davidia was a stand out. The Entertainment team were very good, Andy was a favourite, perhaps it was his lovely Scottish accent. Would cruise with them again. Read Less
Sail Date May 2017
Having cruised with P&O in the past it was a no brainer to book this cruise when I came across the incredible deals they were offering. Some reviews of the ship would have you think that Pacific Eden is a floating pile of rust that ... Read More
Having cruised with P&O in the past it was a no brainer to book this cruise when I came across the incredible deals they were offering. Some reviews of the ship would have you think that Pacific Eden is a floating pile of rust that serves up food worse than you'd get in prison - this couldn't be further from the truth! Whilst the ship doesn't fall in to the category of 5-star (nor does P&O try to sell it as 5-star) it is a beautiful, well kept ship with a more classic layout and design. Whilst smaller than your modern super liner, she is by no means tiny and offers up ample public spaces for passengers to relax in and partake in activities. Food options are plenty and of a high quality with three all inclusive restaurant options (The Waterfront, Angelo's Italian and The Dragon Lady), one set price restaurant (The Salt Grill), The Pantry (a healthier, cleaner take on your classic cruise ship buffet) and the Ocean Grill (Pizza's, Burgers, Nacho's etc for a small price). Highlights for me were The Dragon Lady's second menu and The Salt Grill where we ended up eating on two occasions. It's worth every cent! The Pantry is also a huge improvement on the old buffet style setup for three reasons - 1) There is a lot more choice 2) It was evident that from looking around there was a lot less waste as portions were somewhat controlled (with that being said, if you wanted more you could ask for it and the servers would happily oblige) 3) It is significantly healthier as food isn't being handled by hundreds of passengers The Entertainment staff were great and highly visible throughout the cruise. The original shows were of a higher standard than I have seen on P&O in the past and the activities on offer seemed to keep everyone engaged on sea days. The only thing I would say was a negative on the entertainment side of things was the poor quality of the comedians. There are better comedians out there than ones who get their jokes off of the internet! The only shore tour we booked through the ship was for Komodo Island as it was required due to the World Heritage Site restrictions imposed on the island. The Tendering process was wall organised and involved very little waiting around. Once on the island the English speaking guides were very interactive and informative and made it an overall enjoyable, once in a lifetime experience. In summary if you're looking for great quality and value, P&O cruises are for you. If not, spend the extra money to cruise with someone else or quit your whinging. Some of the reviews on here are appalling and incredibly misleading. Comparing Princess, Celebrity or Holland America with P&O is not comparing apples with apples. I have never had a bad experience with P&O (nor Celebrity or Star) and will continue to sing their praises and recommend them to family and friends. P.S. I hope that Marius one day gets the Australian passport he so desperately desires Read Less
Sail Date May 2017
Couples weekend away. After cruising with the Caribbean Cruiseline previously, where the standard of accom, service and food was 5 star, and having read many poor reviews of the Pacific Eden, We didn't have high expectations. ... Read More
Couples weekend away. After cruising with the Caribbean Cruiseline previously, where the standard of accom, service and food was 5 star, and having read many poor reviews of the Pacific Eden, We didn't have high expectations. Firstly, the room exceeded my expectations. We had an Oceanview Stateroom. Nice kingsize bed, lounge area (sofa and TV), decent esnuite and two built in robes. The rooms was well appointed, clean and tidy. Zero complaints. The ship had a variety of bars and lounge areas. The Blue moon bar was our favourite given it's well appointed lounge area, views and entertainment. We visited all areas of the ship and all bars and lounges were well appointed. The Pool areas were also pretty good, although not swimming weather, i could see that they would be great during summer or on Asian cruises. Restaurants - the biggest let down of the trip: Angelo's - Italian. You get to choose and entree, main and dessert. Entree salad was extremely poor, nothing more than a couple of lettuce leaves with a non descipt salad dressing. The cannaloni pasta was undercooked (raw), and the filling of minced veal was anaemic and tasteless. It wasn't eaten and the waiter was told of the issue, but really could of cared less. Waterfront Restaurant. We ate here for breakfast twice, it was OK. Ala carte, but if you put a bagel on the menu, which comes with cottage cheese and pancetta, at least toast it first and not bring it staright from the fridge. It was hard and largely inedible. Other items were OK. We also had dinner here. It was hit & miss. Having paid an extra $22 for the steak and Lobster tail, it was disappointing that the lobster was completely overcooked to the point of being much tougher than the steak. Again, when the waiter was advised, he did did little more than shrug his shoulders. Cheese platter included salada biscuits (the ones that you break into 4). Very poor. SALT - had to pay $49 each to get a decent meal. It was very good, from from a food and service experience. The Pantry - whilst it's not a buffet, it is a food court. Curries are average at best, more like a casserole given the lack of spice and any love. Mexican - limited choice, mid week meal at best. Chinese - unappealing. Roast section was OK - how can you stuff up roast pork. Fish & Chips - deep fried, it is what it is. Salad Bar - limited selection. Dessert Bar - limited selection - tried a few items, could finish any of them. Had to eat here for breakfast on the last day as the Waterfront Restaurant was closed. Usual fare of bacon, eggs, sausages, baked beans etc. The roast section had baked ham, whaich was pretty good. Disppointing that you could get Eggs Benedict, bagels or anything other than basic breakfast options. Overall it was a great weekend away, but if P&O lifted their games with the food quality, and service they would receive much better reviews. I would only uses P&O for a short getaway, and anything longer I would be bored and disappointed with the whole dining experience. Read Less
Sail Date May 2017
1) Toilets - the public toilets on level 7 & 8 were disgusting. on many occasions I found poo and blood on the toilet seat as did my friends. I found 1 toilet blocked. I often use the public toilets and each time I never found one ... Read More
1) Toilets - the public toilets on level 7 & 8 were disgusting. on many occasions I found poo and blood on the toilet seat as did my friends. I found 1 toilet blocked. I often use the public toilets and each time I never found one clean. 2) Waterfront - the service was very slow. staff were always busy but at my lunch experience we tried to get a waiter attention just to look at the menu as we did not order our dessert with our mains and we had to wait a long time. they always appeared to try to look away. the food tasted very average I did not enjoy my lunch.I had the chicken cabiata and it was very small and had no flavour. the brownie should have been warmed as it was hard to eat cold. All serves in all restaurants were very small. Should not have to pay to have steak. We did not like the bench seating, very uncomfortable and was stupid the only bench seating in the restaurant. At our dinner there were about a dozen chairs to one side store and not being used. we asked if we could swap 4 chairs for the bench seat, we were even willing to do this ourselves. they said no too hard to do. 3) Pantry - did not like the grilled fish, was not nice and I did not like the desserts. I am not a big cake person and I did not like the flavours or the selection of the cakes and the pretend cream, not enough on the pavlova. at lunch there was food all over the pantry floor carpet under some tables that had not been cleaned from breakfast. 4) Boarding - was not happy that we could not board until 6pm as the evening was rushed getting to dinner then too tired to change into white clothes. we felt like we were ripped off not getting our full holiday experience that day. 5) Cabins - were lovely, big and clean although the my bed was not made properly, I had to redo the bottom sheet and it was crumpled and not not on the bed properly. very poor. 6) General - the quality of the food in general and the dirty toilets made the holiday and big disappointment. toilet wise - this it the reason cruise ships have gastro problems 7) Entertainment - the comedian was the best entertainment he was very funny. i did enjoy the illusionist too 8) Movies - too cold in the movie theatre. everyone was cold. i even say people carrying in blankets who previously knew. I was cold the whole time and now I have a cold. 9) Angelos - my best dining experience although I did not know how much I was paying for a glass of wine until I say my account. single glass of wine option was not on the wine list. Read Less
Sail Date May 2017
My wife & i were not happy with p&o Cruise from the moment we got on the ship pacific Eden to start our cruise gd7r6c. We were showed to our room were we could feel a high degree of vibration the same vibration was in in may ... Read More
My wife & i were not happy with p&o Cruise from the moment we got on the ship pacific Eden to start our cruise gd7r6c. We were showed to our room were we could feel a high degree of vibration the same vibration was in in may parts of the ship which continued through out the night & day it could be felt even in bed.most of the 10 days & nine nights. Except when we were cruising around 10 knots. Mostly we cruised at around 19 knots..The Viberations made us feel terrible most of the trip We were not happy with the scenic sailing of the kimberly Coast. All advertising by P&O stated that there would be scenic Cruising of Kimberley Coast Also the ships announcement given on the ships radio on Thursday 18/5/17, stated that all day Friday we would be able to see the shore We did not see any shore line on the way there or on the way back all we saw was the Entrance into Kuri Bay At Broome all the advertising about the trike tour showed a fantastic trike with a with a super car body when we arrived at Broome, the trike’s that arrived were in fact normal road machines not that which was advertised. Enquiries made to the owners of the business. revealed That It Was Never intended to use that trike for the rides in fact it was not even on the road also many of the customers that day believed that their rides would be on the super trike We would never have gone on this cruise had we known that the Super trike would not have been for this shore tour especially as the price paid was so high Also we paid for the trike tour,on 28/2/17 then we were charged again for them on our first statement. after visiting reception we were refunded for one person after more visits we got a refund for the 2nd person We had to make 4 visits to be given our $200 dollars on board ships credit during this time we were asked if we could prove we had on board credit so we produced our receipts before we were given the Credits by the ships crew as they did their level best to be polite to at all times to us When we about to begin our lunch in the water front restaurant on the afternoon of 21/5/17. We were not aware that the ship was birthing at Broome with out any notification to passengers the ship started to manoeuvring the rear of the ship into place with with very sever revving of the engines i believe using a thruster & tug the crockery & drinks on the table started to dance all over the table it was hard to stop the lot falling onto the floor. People near the ships propellers would be eating at this time Also when leaving the Ship by tender there was all ways a very strong smell of Diesel which made my wife Janet feel very sick in the stomach You are now aware of why we gave a 3 out of 10 for this cruise & why we have cancelled all further trips with The company This was our second Cruise if it had been the first My Wife Janet started she would not have even thought of a second cruise Read Less
Sail Date May 2017
Liked the size of the ship, to get away from the large liners with thousands of passengers and the fact it was Fremantle to Fremantle. I do not like food from buffets so I was really impressed with The Pantry. The reason I ... Read More
Liked the size of the ship, to get away from the large liners with thousands of passengers and the fact it was Fremantle to Fremantle. I do not like food from buffets so I was really impressed with The Pantry. The reason I don't like help yourself food is I have seen too many people touch food and put it back, coughing on food etc. The Pantry is excellent because the food is dished up and handed to you, so no one touches it and I like the fact that the glass partition is between the public and the food. I also liked the amount of water fountains around the ship. Overall I liked the layout and the size of the ship, not so far to go from A to B. This will be our second cruise on the Pacific Eden this year and we even booked the same cabin again as we liked the location. Read Less
Sail Date May 2017
Arrived at the departure port of Fremantle by train which involved a long walk dragging cases to the terminal. Shuttle buses to the terminal would have been good, or even better the old terminal renewed and relocated adjacent to the ... Read More
Arrived at the departure port of Fremantle by train which involved a long walk dragging cases to the terminal. Shuttle buses to the terminal would have been good, or even better the old terminal renewed and relocated adjacent to the station. The first stop was Exmouth but we didn't get off as we had been there before on caravan holidays.. The next stop was Kuri Bay which was the ships first tour of this small pearl farming camp site. Access was by ship's tenders to a small jetty then a walking tour of the facilities. All of this was a bit daunting and tiring for the older aged passengers in the heat of this location and the unmade tracks through the bush. At the next stop at Broome, the extensive shuttle bus service was excellent. Food, entertainment and facilities on this ship were quite satisfactory. It was a good opportunity to relax with friends we were travelling with. Would I travel again? quite possibly on this ship but not to these destinations. And the Fremantle Terminal is an embarrassment and needs upgrading and relocating. Read Less
Sail Date May 2017
We chose this cruise, with a little bit of trepidation, because we had booked the Indian Pacific and it fit in with that schedule, plus we had never been into Broome before. It turned out to be an excellent choice. We thoroughly enjoyed ... Read More
We chose this cruise, with a little bit of trepidation, because we had booked the Indian Pacific and it fit in with that schedule, plus we had never been into Broome before. It turned out to be an excellent choice. We thoroughly enjoyed the cruise and everything about the ship. Everyone was friendly and the crew were excellent as they always are. The activities on board were great and the quizzes were amusing and most enjoyable. Marius, one of the entertainment staff, conducted our choir, which was great. He has the most fantastic laugh and sense of humour. The dining room was a little off, not the best food and system of booking but the buffet-style up top was extremely well done. Plenty of choice, even for me who is a vegan. I liked the idea of being served rather than a free for all. A much more sanitary way. Read Less
Sail Date May 2017
We chose this cruise as a short break and took our 30 year old son and his fiancé along with us. There was a wide range of ages on board, generally in the 40 - 70 age group, but also well behaved babies and school age children too (who ... Read More
We chose this cruise as a short break and took our 30 year old son and his fiancé along with us. There was a wide range of ages on board, generally in the 40 - 70 age group, but also well behaved babies and school age children too (who seemed to be enjoying the kids club). Our cabin was far larger than I had expected and certainly a lot bigger than our cabin on Sun Princess in 2016. Our shower was over a bath, not problem for us but may be difficult for less agile older folk to get in and out of. Our cabin did not have a bar fridge and while I thought we would miss not having one, it really did not impact our holiday at all. I loved the food in all of the eating areas (the Pantry set up worked really well) and we booked and ate twice at Dragon Lady as it was exceptional. Serves there were small but you can order more if you want. Food in the Waterfront was also very good (just make sure you book as early as you can to get the time you want - bookings are taken each day from 8 am - 12 noon). We also paid $20 a head for High Tea at Luke Mangan's Salt Grill. Exceptionally good value (only available at 3pm on sea days - book as soon as you board to secure a seat). We didn't end up using the Gym as it was far too hot in there....which was disappointing (P & O please check the air conditioning to make sure it is working properly). This ship has nice public areas but we did notice that some of the seating in the Dome is starting to look tired. Same can be said of the cabana day beds on Deck 10 in the Oasis. I would have no hesitation in boarding Pacific Eden again for a cruise as we enjoyed our time on board. Read Less
Sail Date April 2017
I had read mixed reviews of this ship and was a little worried but the price was so reasonable with no flights required (as we could drive to Fremantle) that I decided to go for it anyhow. So glad I did. The ship is beautiful, the staff ... Read More
I had read mixed reviews of this ship and was a little worried but the price was so reasonable with no flights required (as we could drive to Fremantle) that I decided to go for it anyhow. So glad I did. The ship is beautiful, the staff friendly and so professional, the food plentiful, varied and fresh and the entertainment was amazing. The only complaint I have is the price of the drinks and the cinema seats need replacing as they are so uncomfortable. Really great ship. The restaurants were amazing. Our favourite was Angelo's - so classy. Dragon Lady was so special. We just could not believe it was all included in the price. One night the kids did not like the desert on offer at Angelo's so we had dinner there, went and watched a show and then went to Dragon Lady for Desert (Chocolate Brownie with White Chocolate Ice Cream). Family Holiday Bliss! If you go do not miss the Towel Animal Parade the cabin stewards put on - WOW. Read Less
Sail Date April 2017
This was our second trip after a fantastic voyage in 2016.The ship wasn't filled to capacity but it was difficult to find room to sit and eat in the pantry or find lounges on the pool deck. The lack of shade in both pool areas made ... Read More
This was our second trip after a fantastic voyage in 2016.The ship wasn't filled to capacity but it was difficult to find room to sit and eat in the pantry or find lounges on the pool deck. The lack of shade in both pool areas made them un-useable as both pools were mostly in full sun creating a skin cancer risk. Everything also looked a bit tired & shabby. Our cabin was comfortable & spacious .The beds were very good and the bathrooms adequate albeit the towels provided were threadbare & very grubby looking. Our stewards were very friendly but we thought the standard of service had dropped considerably from our last trip.The Pantry food was typical food hall fare, Plentiful but without enough variety or appeal. Great if you want to lose weight ! We were very disappointed by Angelo's and the Dragon Lady. We expected better. High tea at the salt Grill was beautiful & incredible value for money. Entertainment in the Marquee was fabulous but we were disappointed by the entertainment on offer in some of the bars ,particularly the Ocean Bar. I believe my 10 year old had a better time in the Kids Shark Shack which by all accounts was fabulous. We were disappointed by the on board parties. They were poorly planned and nothing was really offered other than a band. Most fizzled out early due to lack of interest. We were not impressed by the standard of service on board generally. Most staff were quite abrupt & unfriendly. We had considerable problems with our drinks package & believe we were deliberately mislead about what we were entitled to.This occurred wherever we went so it was clearly policy. This wasn't sorted until the last days of the cruise because we complained loudly & decided to get what we had paid for. This left us feeling disgruntled that we had been given the run around by admin staff who gave the impression that they clearly had no skills to resolve simple matters or provide adequate customer service. We are undecided whether we want to come back. We feel there is a need to lift the game before we are tempted to return. Read Less
Sail Date April 2017
Family of six. Four teenagers. First cruise. Was worried after reading previous reviews. We all had a great time. Lovely restaurants, bars and public areas. Cabins bigger than expected and well kept by excellent crew. We attended shows, ... Read More
Family of six. Four teenagers. First cruise. Was worried after reading previous reviews. We all had a great time. Lovely restaurants, bars and public areas. Cabins bigger than expected and well kept by excellent crew. We attended shows, movies, trivias, guest speakers and even craft activities. Children did two activities each a day with the Edge. No problems booking restaurants or activities. This was a casual, family cruise with 300 children aboard due to Easter holidays. Great atmosphere and mix of passengers. It is a 25 year old ship which is looking a little tired in some areas. This does not impact on the cruise.The children did not want to get off the ship when it docked on the islands as they were enjoying the ship so much. We did DIY tour on Lombok and Bali and cruise tour on Komodo. Would do this cruise on this ship again but would not bother with going ashore. Read Less
Sail Date April 2017
I went with 9 other people for a 50th birthday. There was good food from all the places to eat from, but the Dragon lady restaurant is special , Angelo's was ok and I highly recommend to pay and try the Salt and Grill Restaurant for ... Read More
I went with 9 other people for a 50th birthday. There was good food from all the places to eat from, but the Dragon lady restaurant is special , Angelo's was ok and I highly recommend to pay and try the Salt and Grill Restaurant for the taste experience. The Live entertainment Bands and groups were good value as you could pick the different types of music that you wanted to hear for the night. The other live shows on stage range from excellent to ok. The staff from your room service people to the Bar & food staff were all excellent and always very helpful. I would recommend this cruise for Families and 50 to 60s + age group This is definitely not the Love boat. There was always something to do on board from competitions, quizzes, games and light entertainment through the day. Its not the biggest ship I have been on but you don't feel lost like you can with the larger ships. Read Less
Sail Date April 2017
We travelled with myself, my husband and 8 year old son on school holidays. Room spacious, as is the balcony. Bed super comfy, lots of hanging space and drawers. Bathroom reasonable size with bath. Shower gel, shampoo, conditioner ... Read More
We travelled with myself, my husband and 8 year old son on school holidays. Room spacious, as is the balcony. Bed super comfy, lots of hanging space and drawers. Bathroom reasonable size with bath. Shower gel, shampoo, conditioner provided in shower but no moisturises, cotton tips, shower cap but you can ask for one. Cabin clean but staff scarce when it comes to clearing tables in common areas. Food ok but nothing to write home about. Portion size enough for me but not for a man. Wait staff are in a very big rush to get you in and get you out, no time to sit and enjoy. Other than basic, simple buffet with approx 7 stations (3 the same on either side then 1 salad bar) oj or apple in morning everything else is cost plus plus plus. Ice Cream $5 one scoop, every item on room service charge. Simple things like hotdogs that kids would like $5 No water provided in room Coin operated laundry reasonable at $3 per load, it also had an ironing board with iron. Room stewards could not do enough but half of staff seem to feel inconvenienced and annoyed to be there. Communication not great and whilst didn't directly effect us, a lot of guests complained about last minute itinerary changes effecting shore excursions. Seemed like disorganised chaos disembarking for excursions but I cannot directly put my finger on what it was they were doing wrong. Took some guests 2.5 hours to get off for excursions. Actual embarking at the beginning of the cruise and disembarking at the end of the cruise was very smooth and quick. Kids club open 9-12 then 2-10.30 with babysitter offered after that at $5 per hour til 1am, not that we ever needed that. They did shut the kids club on 3 separate occasions for “family activities” which was somewhat inconvenient when you didn’t want to participate in the family activity and you had dinner reservations. Our son (aged 8) thoroughly enjoyed the kids club and kept asking to return. Reasonable things to do during the day to keep occupied although not a huge range. Not many things to choose from at the same time. Internet shocking. Slow next to non existent 80% of time, didn't bother me, good to get away. You can get wifi or use computers in atrium. Aircon needs to be improved. All common areas were warm to uncomfortably hot, lots of portable air cons scattered around but not helping very much. Our room aircon was fine but we had it set to coldest setting the entire time. A lot of guests complaining about their rooms being hot. Aircon not working at all in Salon which was almost unbearable in the peak of the day. There seemed to be an issue with things flooding but I'm unsure of what exactly. We heard of one cabin flooding for some reason then we saw a big air blower on another floor drying out carpet then on our floor it seems the laundry may have flooded and they were drying out carpet in hallway. Our toilet would not flush 4 times, nothing happened when button was pressed, we also had no water one morning. We were advised by the cabin steward that the issue with the toilet was we used too much toilet tissue, I feel we use the requisite amount that is necessary. The main pool was drained on the second last night leaving no pool on the last day. Mixed reasons why, one was they wanted to have fresh water for the next cruise guests , the other was that it was too choppy. That being said, the adult pool was not drained. You had to have your luggage outside your door by 5pm the night before for disembarkation and then clear your cabin by 7am. I found both times to be too early. For us no stand out, as for going again, if there was a really good deal with bunch of really good extras thrown in and discounted prices for second guest we might consider it. Spoke with many other guests who said they had been on a few P & O cruises and this one was not the norm, it was really bad. This was our 4th cruise and did not come close to our previous ones Read Less
Sail Date April 2017
We have cruised fairly extensively but we chose this cruise because a family member we wanted to take didn't have a passport and hadn't cruised before. Expectations were not high but we were very impressed by the ships layout, ... Read More
We have cruised fairly extensively but we chose this cruise because a family member we wanted to take didn't have a passport and hadn't cruised before. Expectations were not high but we were very impressed by the ships layout, bars, public rooms and condition for her age. P&O got embarkation and disembarkation right, quick efficient and friendly. Cabin 9182 was well maintained and plenty of hanging space but the converted sofa-bed for the third occupant was restricted, very hard, and not very suitable for a 6ft plus body. Dining was where it all fell down. First and major problem is the way the Pantry is furnished, the high stools and low coffee type tables just don't fit the athleticism and body type of the cruisers the line attracts. Why??????? The service style may work with different layouts but it doesn't work the way it is and serving staff don't listen to requests for smaller serve portions. Add to this everything is served on stone called plates so that by the time you do find somewhere to eat the meal is cold, greasy and unappetising. Pity because some of it left the servery quite tasty. The Waterfront main dining room has a nice ambience once you can get past the entry procedure. Why are people queuing to get in when the restaurant is virtually empty? When you do get seated the service is just fair and the food OK but uninspiring. If you want a steak expect an extra charge on your bill, and a Surf and Turf is an extra $25. Angelo's specialty restaurant is an insult to real Italian cuisine. To much TV chef platting concern and not enough food, and what there is is tasteless. Dragon Lady was pretty good, service, ambience and food above anything else aboard. Didn't try Salt after noting that after paying the extra cover charge there were still many items on the menu which had an extra charge. How can P&O justify charging for hamburgers and pizza at the grill or ice cream on the pool deck? And of course a decent cup of coffee is always at an extra charge. Entertainment was well produced but the production shows didn't seem to match the audience type aboard. The live music around the ship was good. We enjoy Trivia and Daisy does it well with a nice injection of humour and fun. One of the things that was the invisibility of senior officers. Don't they like mingling with the crowd, or are they afraid of getting feedback. Whatever the reason there seems to be a lack of enthusiasm among the crew and that generally reflects management style. One thing this trip proved to me is that P&O Australia is just not competitive on either style or price. It is not cheap and when youi add the extra out of pocket charges and the little things you don't get the total cruise cost comes out around the same price as a much more upmarket cruise line. Read Less
Sail Date April 2017
I have been trying for years to get a good friend of mine to come on a cruise, my husband and I have done over 17 cruises with a lot of cruise lines. I had not done a P&O cruise for a long time, but loved the fact it cruised out of ... Read More
I have been trying for years to get a good friend of mine to come on a cruise, my husband and I have done over 17 cruises with a lot of cruise lines. I had not done a P&O cruise for a long time, but loved the fact it cruised out of our home state Adelaide a cruise to nowhere, the weather was perfect, the entertainment on board was fantastic, our beds were the most comfortable on any cruise line I have been on. Sure she has some rust in the bathroom, and the windows, we had an oceanview, but our cabin steward came and explained everything and what was on, we booked our restaurants for the 3 nights, I really liked the decor on the ship, loved the blue room, along with the entertainment, jazz band the lady had a really smooth silky voice. The food in the pantry was o.k. you are never going to get 100% of everything, but this ship is lovely, enjoyed being on a smaller ship, staff amazing and entertainment great, would I go P&O again yes, as was pleasantly surprised. Read Less
Sail Date March 2017
I booked just over a week from departure and got an exceptionally good price and we had a great mini break. Our inside cabin was clean and the bed was comfortable. We ate in the Waterfront, Angelo's and Dragon Lady. The food ... Read More
I booked just over a week from departure and got an exceptionally good price and we had a great mini break. Our inside cabin was clean and the bed was comfortable. We ate in the Waterfront, Angelo's and Dragon Lady. The food was reasonable, but it wasn't always hot enough and the portions were small. P & O know how to entertain. The White party and Gatsby night were both great fun. The musicians onboard this ship were exceptionally good, some of the best bands, singers and dancers I have ever experienced on a cruise ship. There was plenty to do during the day. The food lectures were interesting and informative and the martini masters was enjoyable. We bought a couples pass to the spa which cost us $99aud We felt it was good value for money. It was rarely busy and we enjoyed using the sauna and steam room. In summary we would definitely cruise with P & O again. Read Less
Sail Date March 2017
This was our first cruise we wanted to do a short cruise to see if we both liked cruising. To be honest are reading some of the reviews from last year we were both concerned as some of the reviews were not very good. However our ... Read More
This was our first cruise we wanted to do a short cruise to see if we both liked cruising. To be honest are reading some of the reviews from last year we were both concerned as some of the reviews were not very good. However our experience was good and we had a great cruise, the food, service, entertainment was great. Lots of variety of entertainment, bars to enjoy the various singers etc. Our cabin was clean, and our bed very comfortable, we had Jaime looking after us and he was great and looked after any requests we may have had. We did not have a fridge initially in our cabin, however with Jaimes and the reception desk help we had once delivered to our room on our first night of the cruise We dined at most of the restaurants onboard and they were all good. We did a short cruise to Pt Lincoln and enjoyed the cruise very much we did not do any tours and we met family there. Now looking at booking a future cruise. The Pacific Eden both my husband and I would recommend cruising with this ship. And would consider another cruise on the Pacific Eden as well. Read Less
Sail Date March 2017
First time cruisers - bought this cruise on a whim at a travel expo. Middle-aged couple - I've been around (smaller) boats for a long time, my wife was new to all this. Pre-trip P&O support was excellent, embarkation very ... Read More
First time cruisers - bought this cruise on a whim at a travel expo. Middle-aged couple - I've been around (smaller) boats for a long time, my wife was new to all this. Pre-trip P&O support was excellent, embarkation very efficient. We were on-board several hours earlier than expected so explored our cabin and the ship. Nice ship and friendly crew, good on-board facilities (other than the WiFi which was virtually unusable once we were in coastal waters). We sailed away several hours late due to engine problems, according to the frequent loudspeaker announcements. My wife quite enjoyed her first 12 hours on the ship: while we were berthed and sailing thru the bay overnight. But the following morning the captain must have decided to push thru rough Southern Ocean seas to make up lost time, as the journey became quite rough (I took video of 0.5m+ waves in the on-board pools, and various decks and stairwells were roped off). Needless to say a lot of passengers and some crew were seasick. On the upside, on the 1st night I'd missed out booking at Dragon Lady restaurant, but when things got rough the reservation wait list vanished and I ended up having dinner with a fisherman (who's wife also rapidly 'excused herself' from the table). The on-board shops ran out of seasickness meds, so luckily I'd packed some for my wife. When we got to Adelaide we'd pre-booked a late disembarkation but were rushed of the ship several hours early (I guess cos they had to clean and prep the ship for the next sailaway later that day). The result: I mostly enjoyed this cruise but my wife never wants to cruise again. And I saw many other first time passengers thinking the same thing. Pity.. if P&O delayed the following sailaway by an hour maybe our cruise would have been less impacted and P&O would end up with more future cruiselings. Read Less
Sail Date March 2017
1st 4 days were very rough with a lot of passengers feeling unwell. Once we docked at Noumea the sea was much calmer from then on. Atmosphere on board is very relaxing. Food is fairly good. Nothing to rave about. On-board activities ... Read More
1st 4 days were very rough with a lot of passengers feeling unwell. Once we docked at Noumea the sea was much calmer from then on. Atmosphere on board is very relaxing. Food is fairly good. Nothing to rave about. On-board activities were ok. Most not at the best times for us or not things we would enjoy. Met some fantastic people who we keep in touch with, which was the highlight of the cruise. Would definitely not travel on the Eden again or the Aria (same size) as they don't have the stability of the bigger ships. Noumea is very expensive, nice to visit as were the other New Caledonia islands and yet have no interest in returning. This was our 2nd visit. Vanautu is awesome. People are very friendly and love to assist you. Would easily go back to Vanautu, very different to New Caledonia. Some staff were 1st class yet others didn't care even to the point of being rude. This was our 2nd P&O Cruise and will probably be our last. It won't be our last cruise though. P&O promise you get some special xtras when you have travelled with them before. This consisted of a mystery tour. A Hop on- Hop off bus. We cancelled a tour that we had booked as the Mystery Tour sounded far better. What a waste of time. Other passengers received drink packages free on their 1st cruise, the rest of us nothing or maybe a soft drink package. P&O is very inconsistent. Read Less
Sail Date March 2017
We chose this cruise as it went from Melbourne (a lot easier to get to than Sydney for us) & it was to celebrate my 70th Birthday. It was also my husbands 71st birthday while we were on board. We hadn't been on the Eden before. We ... Read More
We chose this cruise as it went from Melbourne (a lot easier to get to than Sydney for us) & it was to celebrate my 70th Birthday. It was also my husbands 71st birthday while we were on board. We hadn't been on the Eden before. We went around the Pacific Islands for 12 nights then did back to back to Adelaide for 2 nights. Our cabin was very nice. Oceanview on deck 6 right at the back of the ship (aft is the location we prefer).Our cabin stewards were great. Always smiling & very helpful. We were disappointed with The Pantry. Not much variety of food that we liked. It seemed to have the same things all the time. The staff working there were lovely. The adults only pool area was of no use as the water came over my head at one end & almost over my head at the other. Also a big step to get up to the pool deck & narrow wooden slats to get down into the water. I needed to be able to do daily exercises in chest deep water which was impossible. We thought the entertainment was very ordinary the best being the show that the crew did. It was fabulous. Also a couple of good entertainers in the smaller bar areas. Read Less
Sail Date March 2017
Just wanted a short break with friends.First morning we sat down to eat at the Pantry and were next to 5 Asian ladies whom we noticed 2 of them vomiting into plastic bags. Were mortified and left straight away. Didn't seem to be ... Read More
Just wanted a short break with friends.First morning we sat down to eat at the Pantry and were next to 5 Asian ladies whom we noticed 2 of them vomiting into plastic bags. Were mortified and left straight away. Didn't seem to be anyone in charge to speak to. Definitely not enough people to clean tables after eating.Supposed to go to Kangaroo Island which didn't happen so very disappointed with that.Bathrooms in the balcony rooms not up to standard although our steward very nice.The Japanese restaurant was the highlight of the trip as was the comedian. My friends husband 1st to get sick and down to hospital.Next morning getting off lots of people saying needed to get home as were feeling sick. I got sick when got home, then my friend and then my husband. Needed the doctor and lasted 4 days with me and almost into hospital. We knew of another 4 people on the cruise that got sick as well as they lived near us.Have travelled on Princess cruises without a hitch but will never set on a P&O liner again. Was terribly disappointed and a total waste of money. This liner needs to be docked and cleaned properly before it gets worse. Read Less
Sail Date February 2017
My husband and I have just returned home from a 5 night cruise to Tasmania on the Pacific Eden. This is my very objective review of our experience. I apologise as it is quite lengthy as I wanted to be thorough! Getting on board was a ... Read More
My husband and I have just returned home from a 5 night cruise to Tasmania on the Pacific Eden. This is my very objective review of our experience. I apologise as it is quite lengthy as I wanted to be thorough! Getting on board was a very stress free process, we probably queued for about 15 mins which was pretty good considering there were a LOT of people in the cruise terminal at Melbourne. All the staff involved in this stage were very friendly and helpful. We got on board and made our way to our room which we had no trouble finding, plenty of signage on board the ship with directions to where everything was situated. CABIN - First impressions of our room (we had a forward port side room with a porthole) was very good...lots of room, large comfy bed and a very good sized bathroom with both a bathtub and shower. There was no fridge or coffee making facilities (not a negative for us at all, we were not bothered in the least) A serious nitpicker would probably suggest that the grout was a bit stained in the bathroom but seriously, it had absolutely no impact on our trip at all, I am only mentioning it as I was trying to see things from every angle and that stuff matters to some people. BARS, LOUNGES, SHOPPING, FACILITIES - we loved the decor on the Eden. It was tasteful without being 'over the top'. All the public areas were very clean and there were enough different themes in the bars to suit most tastes. We particularly loved the Blue Room and the Ocean Bar. Staff in these areas were lovely, always smiling and happy to help out. Beer prices started at $5.95 a can for VB, cocktails started at $12 each and soft drinks were $2.75 a can/glass. Not a lot of shopping options available on the Eden, but as we didn't go on a cruise to go shopping it did not bother us. EATING OPTIONS - We sampled all eating options apart from the Chef's table. DRAGON LADY - ASIAN FUSION (included in fare) 9/10 - we loved the food and the service here was absolutely brilliant! We enjoyed it so much we went back there a second time on our last night. Our waitress, Ria, was amazing, she explained everything about how the menu worked, happily brought us seconds of the main items as we enjoyed them so much. ANGELOS - ITALIAN (included in fare) 6/10 The lower score was attributed more to the service, the staff were not close to the standard of those in Dragon Lady. Our waiter dropped our soup on the floor on way to table and my husband ordered a beer before entrees and received it during dessert. The food was pleasant without setting the world on fire, our waiter was so stoic we didn't dare ask for seconds of anything SALT GRILL ($49 per person for dinner)10/10 We loved Salt Grill! It was the most incredible eating experience. The staff were friendly and so good at their roles. We had Kobi Waygu beef and it was simply delicious, entrees and dessert were sublime.. we pre booked this in cruise control as the special occasions package and it was pretty good value doing it this way. For $199 we got dinner for 2 at Salt Grill, ($98 value) a bottle of Moet Chandon ($89 to buy on board) a box of Hillier Chocolates ($10) and $50 on board credit added to our account. THE WATERFRONT (included in fare) - 9/10 for breakfast - definitely the best place to get breakfast. No need to pre book a table, you just front up between the times posted for breakfast and get allocated a table. Lots of options and all very nicely cooked. THE WATERFRONT -6/10 for dinner - bookings needed to be made in advance, though they did have a reception for 'guests without bookings' so I imagine they did try to accommodate late comers. We found service was a bit slow and the food was kinda boring. Once again it was 'nice' but didn't set our taste buds tingling. The menu does change every night so we might have just got a bad one. We spoke to some other passengers who said they had a lovely meal there the previous night but had also found a couple of nights a bit ho hum. THE PANTRY - (included in fare) 7/10 for breakfast. There were plenty of different things to have for breakfast, you could have as much as you wanted and definitely didn't go away hungry. The sausages were no where near as nice as the ones served in the waterfront. While it is presented buffet style, it is not self serve. We actually preferred this as your food didn't have a chance to come in contact with a bunch of other people before you got to eat it.. :D Apple and orange juice were available, as much as you wanted. THE PANTRY - 8/10 for lunch. We found there were plenty of different options for lunch. Our hardest thing was deciding what we wanted to eat! If you struggle eating asian, mexican, or indian food, there was a lovely roast available each day as well as fish and chips and a nice fresh salad and fruit bar. Kettle bun also had fresh rolls and sandwiches on offer. Our only nitpick for the pantry was the cakes and desserts section - we found most of them quite bland and tasteless, but as we aren't sweet tooths, it wasn't really a big deal. Certainly not a deal breaker in any case! The coffee at the New Zealand ice cream bar was delicious at $4.50 for a large cappuccino which we thought was great value. Other food options were available for a nominal charge - pizza $9.50, burgers for $5, bucket of jumbo prawns $15 etc. Room service is user pay and once again we thought the rates were pretty reasonable if you were too lazy to go get your own food...:D THE ENTERTAINMENT - we did miss the first night's show as we opted to go to karaoke instead lol. We saw two shows from the Pacific Performers, The Velvet Rope and Sideshow Alley - we loved both of these and the singing was wonderful. We also saw the Aussie Boys of Motown - these 3 guys were fantastic! So entertaining, we could have listened to them for hours. The comedian for the Sit down Comedy night, Paul Brasch, was very funny and entertaining. We loved the theme nights, Gatsby, Bianco (white party) and Back to School. Our only issue was the venue used for the start of the Gatsby night...it was too small an area for the amount of people they had which made it quite uncomfortable and a bit warm. Once it moved to the bigger Dome venue, it was much more enjoyable. We were very impressed with the musical talent on board, in particular the Hitmen duo, and the assorted bands that played throughout the different venues on the ship. THE STAFF - 9/10 - practically every staff member we had contact with was lovely and friendly and so helpful. Only one waitress on the last day was a bit dour, hence the point off! Our cabin steward, Moses, was wonderful. Bobby (cruise director) and the entertainment crew were funny and friendly and got right into doing things with the passengers. SHORE DAYS - we pretty much did our own thing on shore days, we did not book any of the shore tours offered on board. We found getting off and on the ship to be a very smooth process. Port Arthur was 'by tender' and it was a well oiled machine getting people on and off the tenders. No fuss and easy with very little waiting around. We had shuttle buses waiting at the port to take us into Burnie, with 3 pick up and drop off points. Once again, very well managed and a very easy process. EMBARKATION - we were given our time of 9am and we were off the ship at 9.05am, bags collected and in a taxi on our way back to the city...seamless and easy! OVERALL - 8/10 - We really loved our time on Pacific Eden and would definitely sail on her again in a heartbeat! Most of the nit picky negatives I have listed had no impact on the overall enjoyment of our cruise. We liked the smaller, more intimate feel of Eden rather than that of the bigger ships. We did hear one woman say it was the worst cruise she had ever been on, and that judgement was made ONE HOUR after getting on board...lol We did note that a lot of elderly people complained the most about Pacific Eden - most travellers in our age group (mid 40's), parents with younger children and also the younger (20 something) cruisers, that we talked to, all expressed pretty much the same opinion as us, that they would happily sail on the Eden again. Read Less
Sail Date February 2017
We had a wonderful cruise on board the Pacific Eden. The ship had lots of places to sit and to relax and big windows to watch the world go by. We had lots of things to do on board. The food at the waterfront Restaurant was lovely and had ... Read More
We had a wonderful cruise on board the Pacific Eden. The ship had lots of places to sit and to relax and big windows to watch the world go by. We had lots of things to do on board. The food at the waterfront Restaurant was lovely and had plenty of choice . I am on a Gluten Free diet and I was given the menus each night for the next day. The food was very tasty. As for the Pantry it was great and we never went hungry. The Entertainment from the pacific Eden Dancers & Singers were fantastic. They did 4 great shows. The shows were first class. The crew were always friendly, helpful and happy. The same goes for the Cabin stewards and Dining staff. The cabin was clean and tidy and we enjoyed having towel animals on our beds, or hanging from the ceiling. The shore excursions were great and without doing the tours we wouldn't have seen as much. It was disappointing not to be able to go to Kangaroo island. That s why we booked this cruise. You cant change the weather. We will fly next time. One thing it would of been nice if we had seen the Captain and to Welcome us all on board. Thank you very much P&O. We would cruise on the Pacific Eden in the future. we are a family of 3 adults. Read Less
Sail Date February 2017
Pacific Eden Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 3.0 3.1
Entertainment 5.0 3.6
Public Rooms 5.0 3.8
Fitness & Recreation 3.0 N/A
Family 3.0 3.5
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 3.0 3.5
Value for Money 4.0 N/A

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