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10 Helpful Votes
Sail Date: June 2016
This is a brief comment about a past experience I had a few months ago from Paris. My best description to this experience is that we got what we paid for. Me and my wife had sailed with some other River Cruise Lines. We had paid much more ... Read More
This is a brief comment about a past experience I had a few months ago from Paris. My best description to this experience is that we got what we paid for. Me and my wife had sailed with some other River Cruise Lines. We had paid much more for our previous sailings,with some of the other competitors ( AMA, AVALON, EMERALD) just to mention some of the ones we have used in the past. Overall experience: O.k. Great food, drinks included almost 24/7, staff is friendly and although the english is not their primary language, we had no issues communicating and mainly because we can communicate in other languages. Ship is dated and this is what we would like to mention. Big French Company with more than 40 Ships but probably 75% of the fleet is not updated and need some kind of retrofit. The Company seems to be very focused in the European market and of course, to the French but they may have to think outside the box, if they wish to penetrate the US Market. I live in the States but my brother made the reservation in Europe. However, I tried to get some feedback from CE with some local agencies in the US and I was surprised of learning that the agents didn't know much about it and the few ones who have some minor knowledge, didn't feel to comfortable in recommending the Company and its products. Final words. You can use this Company if you are looking for a budget Company. Way far from an Premium, Luxury and Contemporary Company. Read Less
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