4 CroisiEurope France Cruise Reviews

This was my first river cruise. It was to visit parts of southern Germany I hadn't visited before. It was also supposed to spend time in Esztergom, Hungary, and plenty of free time in Vienna. Didn't get either of those. Reason: ... Read More
This was my first river cruise. It was to visit parts of southern Germany I hadn't visited before. It was also supposed to spend time in Esztergom, Hungary, and plenty of free time in Vienna. Didn't get either of those. Reason: owing to the hot dry summer there was possibly insufficient water in the Danube to complete the tour so we had to rush to get there. But after Hungary it hardly stopped raining. Had a bad fall on the soaking wet gangway, badly injured needing first aid. But worse: I took part in a Round the World picture quiz. Some of my correct answers were marked incorrect. Crew refused to listen to me, shouted me down. The captain joined in, shouting me down, bullying, sent me to my cabin without dinner and even threatened to throw me off the ship. This is a French company - anti-British. Food is possibly okay if you like fancy fine dining, but much of it was barely edible for my fussy delicate stomach. Cabin barely big enough for one person. My cabin was two doors from the noisy engines. Entertainment consisted of a keyboard player and a cabinet of French games. Cruise not worth half the money paid. Excursions rushed and rarely gave time for toilet visits: insufficient free time. I couldn't wait to get home! Read Less
Sail Date September 2019
I will NEVER take another Croisi Europe cruise. I wouldn't even want it for free! The food is a sit down with a set menu and they take forever to serve (sometimes dinner could take 2 hours with over 45 minutes to get the first dish!). ... Read More
I will NEVER take another Croisi Europe cruise. I wouldn't even want it for free! The food is a sit down with a set menu and they take forever to serve (sometimes dinner could take 2 hours with over 45 minutes to get the first dish!). With regards, to the food: Zero options. I HATED the food. Every single meal was depressing. It was unhealthy, tasteless, and they kept serving pork over and over. Hardly any vegetables and when they served them they were extremely overcooked. The salad was terrible (no variety, no dressing... just horrible. Apparently, they just expect you to add salt and oil and made an exception with our table bringing some vinegar. Even the bread was bad (again, no whole wheat, rye or even good white baguette. Seriously! The desserts were also lame. The food just made me miserable. Soe dishes were even gross. For the full 11 days, I NEVER ate anything enjoyable. This was the worst cruise of my life and I have been to many. Food is such a big part of holidays and cruising. Every single other cruise I have taken I loved the food. This was just terrible. They could not accommodate any dietary restrictions even when they tried. I swear I asked for a plate of vegetables and got a sliced steamed carrot. That was my dinner. Another time, I asked for a bowl of soup and I got some hot water with some green peas floating. It was disgusting. The staff was friendly, but clearly they are understaffed. A sit-down dinner, under those circumstances, is over pretentious and impossible to deliver in a timely fashion. Needless to say a boat of senior citizens (Jews who don't eat pork, vegans, diabetic, dairy-free, etc) all ate poorly during the cruise. I was traveling with a disabled lady and the crew does not have any kind of empathy or clue on how to help. For starters, we had to tell them to reserve the front seat of the buses for excursions. The cruise animator would take us through streets or paths full of steps, even though there were other options. Another day it was super cold and we went on a little tourist train to the top of a church. I had to beg and insist for the driver to roll down the covers. We all got the flu and were sick for the rest of thetrip after being out in the cold. All I can say is that this cruise line was extremely disappointing. Read Less
Sail Date September 2019
It’s our first time with CroisiEurope on a 5-day Rhine river cruise in June from Strasbourg France to Cochem Germany and we thoroughly enjoyed!!! Thank you all to the hardworking and friendly crew…especially our entertainer Stephone ... Read More
It’s our first time with CroisiEurope on a 5-day Rhine river cruise in June from Strasbourg France to Cochem Germany and we thoroughly enjoyed!!! Thank you all to the hardworking and friendly crew…especially our entertainer Stephone who translated everything in English (even the trivia games so we could participate)!!! We were 5 english speaking passengers among a ship full of French speaking passengers (French & Swiss nationals). We felt very welcomed and I got a chance to polish up a bit of my French. With a little bit of French from me and some English from the fellow passengers, I didn’t feel there was any communication issue. My husband who didn’t speak any French said the same. Of course, the crew speak English and we didn’t encounter any issue. The ship M.S. France feels new (2001), well maintained and clean, our room is small but clean and functional, the meals are delicious, crew members are friendly, evening entertainment is fun, the scenery is breathtaking, the towns we visited and overnighted are picturesque, the rates are reasonable, what more can one ask for?! Well…perhaps to stay onboard a bit longer Read Less
Sail Date June 2017
Highly qualified, service-minded and pleasant crew. The meals (lunch and dinner) on board qualifying to at least 5 stars in the Michelin (have often enjoyed meals in quite many "chic" restaurants in France, but this really ... Read More
Highly qualified, service-minded and pleasant crew. The meals (lunch and dinner) on board qualifying to at least 5 stars in the Michelin (have often enjoyed meals in quite many "chic" restaurants in France, but this really reached the top!) Bravo for the chef de cuisine of "France"! The Maître d'hôtel/purser was a very pleasant, extremely service-minded and elegant person of highest class there is. Thanks to these persons especially and of course to all the rest of the crew, this cruise became a true adventure for us passengers. This is without any doubt whatsoever a cruise/ship/company to be recommended and if this is the standard for all the ships of CroisiEurope, I can say nothing else but - CONGRATULATIONS! Read Less
Sail Date May 2015
France Ratings
Category Editor Member

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