1. Home
  2. Cruise Lines
  3. Silver Cloud Review
  4. Silver Cloud Cruise Reviews
13 Helpful Votes
Sail Date: August 2017
Chose it because we had used Silversea before and were pleased. We were not told in advance that the ship would go into dry dock after this cruise. We were assured that the state room would be equal to our medallion suite on Silver Shadow. ... Read More
Chose it because we had used Silversea before and were pleased. We were not told in advance that the ship would go into dry dock after this cruise. We were assured that the state room would be equal to our medallion suite on Silver Shadow. We were astounded to find the room no larger than a closet WITHOUT AIR CONDITIONING. WE BEGGED FOR 3 days to have the AC fixed as we slept 3 nights in shifts having to have doors open to hallway and veranda. Finally a new thermostat was installed on the 4th day. On the 4th day the lock on veranda door was finally fixed. The room was totally dingy and dirty. Room staff was marginal at best. I had a facial at the spa which was probably the worst I have ever had. She spent a total of 15 minutes with me and I was handed a bill for $186 USD. We wanted to speak to someone on the ship regarding a future trip. There was no one available. We were told that person had to leave the ship because of a family illness later to find out there had been no one for at least 2 months. The ship never should have sailed in the condition it was in. We felt the voyage was a product of GREED! Many complaints from others on the ship with the same problems. Machines in fitness center were broken. Too bad as good memories of Silversea have vanished. Read Less
3 Helpful Votes
Sail Date: August 2017
We liked the size of the SIlver Cloud and 3 nights in St.Petersburg. The overall itinerary was fabulous and we had beautiful weather. We were somewhat hesitant about the Cloud after reading so many reviews about how run down the ship is ... Read More
We liked the size of the SIlver Cloud and 3 nights in St.Petersburg. The overall itinerary was fabulous and we had beautiful weather. We were somewhat hesitant about the Cloud after reading so many reviews about how run down the ship is and this being its last cruise before becoming an expedition ship. We were so thrilled to find the ship in great shape. Perhaps the color scheme is a bit dated but we never saw the wear and tear that is discussed in other reviews. The air conditioner in our room was not working but they immediately came and replaced the controller and it was perfect thereafter. The service was excellent with many crew members learning our names the first day. Learning names just makes the cruise become personal and indicates how much the crew cares about their passengers. Food was very good, especially the fresh fish options. They did tend to run out of certain kinds of wine and food items but that may have been just because they didn't want to do huge restocking since it was going out of service. It would be nice to have fresh foods from each port and some menu options reflective of the region. This was our 4th SS cruise and one of our favorites (outside of our Antarctica expedition) and we signed up for another while onboard. Read Less
7 Helpful Votes
Sail Date: August 2017
Totally disappointed. We sailed last year on the Shadow to Alaska and had a great experience so decided that we would do this as a yearly get-a-way. This year we decided to go to Northern Europe, I talked a friend into going by telling ... Read More
Totally disappointed. We sailed last year on the Shadow to Alaska and had a great experience so decided that we would do this as a yearly get-a-way. This year we decided to go to Northern Europe, I talked a friend into going by telling her of the excellent service, food and attention. She travels alone therefore paid over $8k for her room. I have never been so embarrassed. The dinners served the same food items over & over calling them all by a different name or the same ingredients prepared slightly different. The attention on the ship was rushed and hurried, no personal attention. The ship was worn and dated. Other guests on the ship that we had conversation with had the same opinion. The nightly music didn't start until 11pm and not much to entertain you until then, the shows were cheesy & cheap. I felt as though I was on one of those $1,500 cruises. I explained our disappointment to the ship's guest relations manager and they informed us that we were on their last voyage and offered $250 onboard credit. Are you kidding? We spent over $16,000, I am sick! This experience has definitely changed my mind about cruising with Silver Sea. Read Less
5 Helpful Votes
Sail Date: August 2017
We had been on a previous silversea cruise to alaska and when we and our friends decided to do another cruise, we chose the baltic because none of us had ever been to that area of europe. While we felt that the food and service in the ... Read More
We had been on a previous silversea cruise to alaska and when we and our friends decided to do another cruise, we chose the baltic because none of us had ever been to that area of europe. While we felt that the food and service in the restaurant was extremely good (kudos to jose our server) and our veranda cabin (#733) was kept relatively tidy by the appropriate staff, our friends found many things lacking in their cabin (#730). they had no air conditioning for two days. while several attempts were made to fix it, finally it was determined that a new thermostat was needed. once this was replaced, the a/c worked fine. considering that i have since read several other comments regarding climate control in the cabins, it is rather disappointing to see that this was not repaired immediately when problems were seen. this was the last voyage in the baltic for silver cloud before being renovated for arctic and antarctic service, and it was apparent that the silversea italian management was trying to eke out every last euro out of their clients for this ship. our traveling companions even noted that the ventilation grill at the bottom of the cabin door was coated in a thick layer of dust (i did not want to look at mine to see if it was the same). my friend and i both came down with allergic reactions probably due to the dust. this is unacceptable. A number of the port destinations were less than interesting. of course, i take part of the blame for this because i did not actually research the ports, feeling (after our alaska experience) that we could trust silversea to give us the very best in shore excursions. while our guide in tallin,, estonia, was very funny (she should do stand up comedy), the town was not all that interesting. i was sick during the helsinki tour and after the first stop stayed in the bus only visiting the last stop, the rock church, which was a big waste of time. if i would have known that the ship docked at proximity to the city, we would have taken a walk around the city itself (but then silversea did not provide that information as an alternative). i did not visit mariham as i was too sick with my allergic cold but my husband did and said that it was extremely boring. visibly was pretty. gdansk was great and we also like sassnitz for the canopy walk and a visit of the seaside vacation town. needless to say, st. Petersburg was the star of the voyage. I also enjoyed the guest lecturer's talks about the areas we were going to visit. silversea might be a bit staid vis a vis other entertainment -- i must admit that i was not interested in the shows on offer so can't really comment on that. I also need to point out that we booked a very expensive disembarkation van for ourselves and our friends. it cost over $200 and was not on time. we waited for 15 minutes before we were told the driver would be late. he explained why when he got there 30 minutes later but, knowing the information, silversea should have provided an alternative. instead we were told on board ship before booking our arrangements that taxis were few and far between at copenhagen which is why we booked our private transportation through the ship. we waited probably as long as we may have had to wait for a taxi and paid much more. and incidentally there were taxis at the end of the terminal. if we hadn't already paid (and figured that it would be almost impossible to get a refund) we would have taken the taxis instead. While i won't completely quit using silversea to cruise, i certainly will take care as to how old the ship is and find out more about whether ships are going to be pulled from service in the near future. i should not have to do this -- one should be able to depend on a line such as silversea. Read Less
10 Helpful Votes
Sail Date: July 2017
We chose to cruise with Slversea because we liked the itinerary. Shortly after making the reservation and paying in full I saw an ad online for our exact cruise offering free roundtrip airfare to Europe and a two cabin upgrade. I contacted ... Read More
We chose to cruise with Slversea because we liked the itinerary. Shortly after making the reservation and paying in full I saw an ad online for our exact cruise offering free roundtrip airfare to Europe and a two cabin upgrade. I contacted Silversea and was given a partial credit for the airfare but no cabin upgrade. I declined using Silversea to make our pre and post hotel and transfer reservations because of the outrageous price. I booked the same hotels they were using online and with a travel agent for a fraction of the cost. Taxis were readily available for transfers at the hotels and at the piers, again for a fraction of the price Silversea was charging. The cruise consultant at Silversea was not very welcoming or gracious on the telephone. The dining venues were plentiful for a small ship. The food in the main dining room was good but not exceptional. We were served two entrees that were extremely disappointing and the wait staff immediately took out orders for something else. The service by the waitstaff was excellent; courteous, attentive, and professional. Overall the food was not much better than much less expensive cruises. The shore excursions were, for the most part, very enjoyable. Three of the ports, Germany, Talinn, and Marie Hamm were a complete waste of time, nothing to do and not much to see. The dock locations were excellent. This was anything but a luxury cruise. The ship is tired, worn out, and dated. It was poorly appointed and furnished. Except for having fewer passengers, Silversea is similar to cruise lines charging one third of the price. I would not sail with Siversea again, nor would I recommend it to anyone. Read Less
1 Helpful Vote
Sail Date: July 2017
The Silver Cloud spent 3 full days in St. Petersburg and docked in the city. We were able to see a lot....even attended a performance of Swan Lake at the fabulous Mariinsky Ballet. Reason enough to book this cruise. We weren't ... Read More
The Silver Cloud spent 3 full days in St. Petersburg and docked in the city. We were able to see a lot....even attended a performance of Swan Lake at the fabulous Mariinsky Ballet. Reason enough to book this cruise. We weren't interested in entertainment or activities, except for attending the excellent lectures on upcoming destinations every evening. The only glitch in the whole experience....and this was minor....was that the embarkation in Stockholm was very near the ferry terminal, and our taxi took us to the wrong place. We ended up walking a few blocks, feeling confused. It would have been helpful for Silversea to point out the possible confusion, as we weren't the only ones with the issue. The ship was lovely; our cabin was well-designed; and the service was great! Food was good, and we had lunch in port every day to sample local specialities. We used Silversea excursions only in one port: my husband's hike was terrific, while my kayaking experience was mediocre. I would definitely cruise again on a Silversea ship. Read Less
1 Helpful Vote
Sail Date: July 2017
Service was outstanding throughout the ship. Dock locations in every port were splendid. We love smaller ships and wanted to go to Saint Petersburg, Silver Seas had the only top rated small ship stopping there and we liked the three ... Read More
Service was outstanding throughout the ship. Dock locations in every port were splendid. We love smaller ships and wanted to go to Saint Petersburg, Silver Seas had the only top rated small ship stopping there and we liked the three days it stayed. The other ports were all second rate, with the exception of Helsinki. Saint Petersburg cannot be over rated and the shore excursions were excellent. Ten years ago the interior would have been standard for a luxury cruise. Everything about the ship was dark and outdated. It was a little dirtier than one would expect. The crew on the other hand was first rate. The Butler and made took exceptional care of us. When I became ill they cared about me and my needs, not just providing their normal excellent service. The servers and managers in the four restaurants were also excellent attempting to make up for what was lacking in the quality of the food. Le Champagne was a huge disappointment. To pay extra for second rate food was an outrage. We went twice to see if the first time was a fluke, and the food was a little better but neither was top rate. The worst feature of this cruise was the wi fi. I utilize it regularly so I paid for the "PREMIUM" service. It was extremely slow and disconnected and cost about the same a one years worth of shore service. To say the least it was a disgrace for a cruise line that advertises itself as first class to provide third world internet service. Read Less
4 Helpful Votes
Sail Date: July 2017
After sailing with SilverSea on the Silver Wind in 2011 we decided we prefer the smaller numbers of passengers over the larger ships and booked with them again. We wanted to see St Petersburg and Moscow and thought this cruise would ... Read More
After sailing with SilverSea on the Silver Wind in 2011 we decided we prefer the smaller numbers of passengers over the larger ships and booked with them again. We wanted to see St Petersburg and Moscow and thought this cruise would allow us to do that. The Bullet Train between the two cities was also something new to experience. We had been to the Scandinavian countries 30 years ago and enjoyed it so thought it would be fun to visit different places in the same countries as we had been to before. SilverSea arranged for our flights - getting there was a very long day having to fly from Tampa to Dulles to Frankfurt to Oslo. Frankfurt to Oslo flight was delayed by 2 hours. Once on board the flight was fine and Business Class was worth the extra air fare. Coming home from Stockholm was not quite as good. We had to leave the ship by 8:00 am for a 12:25 pm flight, and thus had to wait at the airport for approximately 2 hours. We were able to use the SAS lounge. The SAS flight to Newark was delightful. One of the best airlines to fly. Unfortunately, the airport at Newark and the United flight, from Newark was not a good experience. Upon arriving at Newark and after going through customs and all procedures we went by AirTrain to Terminal C from Terminal B to our United area. We went to the United Lounge as we were flying First Class and were told we could use the lounge for our wait. When we got there we were refused entry because we had not flown into this country on a United flight even though United and SAS are partners and United made the arrangements. Not only was it frustrating but also embarrassing. When we walked to the gate area we were trying to find some seats - almost impossible as there were food scraps, pizza, plastic dishes, cups, napkins, etc, on the seats, on the floors, everywhere. Just disgusting! Many of the charging stations were not functioning either. Finally it is time to board and we are told that the flight is delayed. It was delayed by mechanical trouble for approximately 1 hour. The gate attendant then announced that there wasn't enough room for the carry on bags in the overhead compartments - and went around picking out a few pieces of luggage to be checked at the gate. Our two bags were selected. Because we didn't empty the front pockets the suitcases didn't fit in their measurement container and had to be checked at the gate. Fortunately I had an extra lock with me so could lock one of the suitcases. We tried to explain to her that both cases had flown on United all the way going on the trip and will fit in the overheads with no issues but she refused to budge. What was most annoying was that I noticed that she let several bags through that were actually bigger than ours. This was upsetting and made us feel singled out. Finally we are allowed to board the plane and discover that our seats and seat area was filthy - there were food crumbs, scraps, chips, etc all over the floor, the console between the seats was covered in something sticky. I took a wet paper towel from the bathroom and started washing it down. I took a wet one and wiped down the headrests and the wet one came off black - totally unacceptable in First Class. I raised the issue and spoke out about this. The Flight Attendant noticed and heard my comments; she contacted the pilot who contacted Air Services who sent out the Manager who then cleaned the two bulkhead seats from top to bottom. There was no excuse for this especially since the flight was delayed that hour so they had plenty of time to clean the seats properly. I am hoping to never have to fly out of Newark or use United again. We noticed as well that the floor molding was coming off the wall on the plane as well. There were some glitches on the ship - - bathrooms, both public and private did not flush on and off for three or more days while in port. Service was responsive and problems fixed promptly. - cabin air conditioning did not function properly for the first three days of the cruise so we asked if we could be transferred to another room and one was available so they did transfer us. - other people on board had floods in their rooms and also had to be transferred to other rooms. - the safe in the first room we were in could not be locked or unlocked properly. - electric outlets would not hold our plugs and the hair dryer would only fit into one outlet in the bathroom. (The Butler remedied this by loaning us a 6 outlet device). The ship is going into dry dock the beginning or middle of August and it was quite visible that they were letting things go. For example, the ceiling in the Panoramic Lounge was dirty and peeling. The carpets are showing their age, as were the countertops in staterooms. Dining was fine - Maitre'D was very accommodating to our needs and the needs of our table mates and did a super job pairing us with two other couples for dinner - we spent our dinners with them and also some time touring with the two couples. La Terrazza had an Italian theme in the evening and it was really good. It was nice to have representation of Russian food when we were in port for 3 days. The buffet at breakfast and lunch in LaTerrazza was quite enjoyable...gluten free, sugar free, all sorts of options were available. My husband had to use the Medical facility on board and saw the nurse and the doctor. Very nicely done. Doc gave him advice on what to take, gave him a prescription for a medication he had forgotten so we could go into the next town and have it filled which we did. Didn't charge for a follow up visit except for the medications he gave him - cough medicine and antibiotic. This is one of the best features of the SilverSea line... having medical facilities on board. Because the entertainment started at 10 PM we opted to not attend any shows so can't comment but did hear some good things about the performers. I understand that the Boutique shops are not run by SilverSea directly but by another company. I was given a gift certificate for $500 to be spent on a particular line of jewelry, Paragon, being sold in the Boutique. When I went in to price items for sale I was told there were no items under $1800 and I could use the gift certificate TOWARDS a particular item that I liked. The gift certificate did not say "towards" a purchase, but said "We present you with a $500 Gift Certificate for Paragon Couture fine jewelry collection..." This, to me, is deceptive marketing and not worthy of SilverSea. It was very disappointing indeed! Also, when we were on the Silver Wind in 2011 it was possible to purchase SilverSea logo items. These were not available on board the Silver Cloud. It would have been nice to have these available for purchase. Another possibility would be for the line to carry some mid priced items. Not everyone on the ship was interested in purchasing high end, high priced items whether it be jewelry or clothing. I saw many passengers purchasing items, as gifts for family members, while on the tours and very possibly these passengers might have purchased items on board if the prices on board were not so high end. We did enjoy the majority of the tours and excursions that we decided to take. One in particular we found a waste of time, Baltic Sea Glass and Champagne with a visit to a fishing village. This was in Ronne, Denmark. After riding the bus for about an hour we arrived and were served a glass of champagne. But the company did not give any demonstration of glass blowing - all they did was talk about their company, how the commercial pieces were made in Slovenia and only the custom pieces were made there. Then they encouraged everyone to shop. When we arrived at the fishing village we were not given any tour of the village nor were we given any information about it. We were told about the shops and given free time to walk around. It was very crowded as it is a popular local area. A docent or guided walk around option would have been nice to explain about the local buildings and area. We did enjoy the visit to the 14th Century pharmacy in Tallinn, Estonia. A majority of the areas we were taken to seemed to be areas where tourists could shop. On the first tour we went on we stopped for a "photo spot" of an ancient castle. It would have been delightful to be able to walk over to the castle as many others were doing and have a talk about it. That was in Skagen, Denmark. In Fredericia, Denmark we did the Egeskov Castle tour and that was quite lovely. The garden grounds were beautiful. I would suggest that SilverSea have their Cruise Directors go on the excursion that they advertise so they can be better prepared to advise the passengers when asked about them. Susie, one of the directors was as helpful as she could be but she had not been on all the tours. Would we go again? I would like to go back to Moscow and St Petersburg and spend more time there. Would I sail on SilverSea again? Yes, but I would be sure to try to pick one of the newer ships. We had been on the Silver Wind in 2011 and was very impressed with both the service, the attentiveness, the cleanliness, etc. of the ship and crew and thus went on its' sister ship, the Cloud, for our second journey. Read Less
1 Helpful Vote
Sail Date: July 2017
We walked around the old city of Stockholm after arriving from our overnight flight before going to the ship for departure. It would have been better if we had been able to have an extra day to see Stockholm without having to go to a ... Read More
We walked around the old city of Stockholm after arriving from our overnight flight before going to the ship for departure. It would have been better if we had been able to have an extra day to see Stockholm without having to go to a separate hotel for the night. I wanted to visit as many Baltic countries as possible in good weather. The August weather was near perfect every single day. I would liked to have seen Moscow but the 18-hour trip day would have been too strenuous with the early rising, 8 hours of train riding, & getting back to the ship late. It would have left me too exhausted to enjoy the following day in St. Petersburg. As it was, I enjoyed my tours in & around St. Petersburg & still didn't have time to see it all. We had been on a Silver Cloud cruise from Lisbon to Barcelona several years ago in September. We think the staff was more attentive on that cruise. Perhaps because this was the last cruise of this ship before overhaul, the staff was just not as up on their game & anxious for the ordeal to be over & done with. At meals we often had a hard time getting our water glasses refilled. This was a real problem as we were only drinking water. Also, service was usually slow. We noticed staff simply not paying attention to what they were supposed to be doing. The tour in Germany to see a UNESCO World Heritage site was a disappointment because it was overpriced for what you received. The guide used a microphone on the bus & that was fine. But once the group of about 33 people was off the bus, he didn't have a microphone & we also weren't provided with radio headsets so the situation wasn't conducive to hearing all that was said. We should have been broken down into smaller groups or else provided hearing sets. Also, we got an hour of "shopping" time. I would rather have had more tour time. That's what I came on this trip for. I wanted to see the sites & learn about the history of the area. On the return trip back to the ship the guide didn't give us a narrative; he let us have some "rest" time. I would rate him average, but for the price we paid we had expected above average. Several people commented that this particular tour was a ripoff. The private tour we took to Catherine's Palace was only average because of the guide. We enjoyed actually seeing the Palace though. She took us to a shop back in St. Petersburg for a few minutes to souvenir shop. I bought a small Faberge egg there (to hold my hearing aids while sleeping). Later in other shops I saw similar eggs for almost 1/2 the price I had paid! I think the guides should not take you to places to shop where the prices are inflated. We thoroughly enjoyed the lectures on the ship given by the professor Dr. Ed Lynch from Hollins University in Virginia. He was GREAT!!! He certainly made a huge contribution to our satisfaction with this trip. Read Less
1 Helpful Vote
Sail Date: July 2017
We wanted to visit the Baltic states - Norway et al. and St. Petersburg. The Silver Cloud was super and the service and crew were great. Some of the tours were good, especially in St. Petersburg. But several were ridiculous - gardens tour ... Read More
We wanted to visit the Baltic states - Norway et al. and St. Petersburg. The Silver Cloud was super and the service and crew were great. Some of the tours were good, especially in St. Petersburg. But several were ridiculous - gardens tour without entry to the main palace for $175. A tour of a town in Delmark with all the shops closed - on a Sunday. Ultimately, a traveler must understand that the cruise fees is only about half of the ultimate cost after the added fees for land tours and the "premium" wines and restaurant. Otherwise, the crew is super, especially the Philipino service service staff. The entertainment was average. The lectures were below par. The food was quite good until the ship exhausted some ingredients. We would not travel again on this cruise BUT a first-timer should do so but be careful about which tours to subscribe to. Cheers! Read Less
Sail Date: June 2017
We prefer smaller ships. We prefer upscale ships and are willing to pay the premium to avoid the hassles of budget ships. Silversea does a good job of advertising such a cruise. Execution is something else. Understand that Silver ... Read More
We prefer smaller ships. We prefer upscale ships and are willing to pay the premium to avoid the hassles of budget ships. Silversea does a good job of advertising such a cruise. Execution is something else. Understand that Silver Cloud is an old ship, very old and is in need of either replacement or taking it down to the keel and starting over. There is a major overhaul scheduled for August 2017. This is about five years late. Unfortunately, we were scheduled on a cruise three months ahead of the overhaul. For openers, when we arrived in Oslo, We were met by a Silversea rep who parked us on a bench while he waited for other guests. We waited and waited and waited. Some guests were there for over two hours. We then were loaded onto a bus along with our luggage and transported not to the ship but to a hotel in Oslo. All baggage was unloaded and scattered around the hotel until it was time to proceed to the ship. Reload and arrive a few minutes later at the ship. Gather your bags and check in. Once on the ship, we noticed that the carpets in the passageways and public areas were filthy to the point of being unhealthy. Our cabin was typical. Nothing special.Very similar to Regent ships. The butler and cabin attendant were excellent. Food was also excellent. Our cabin had no ventilation for the entire 17 day cruise. It smell of stale air. It was a nightmare to get them to address this issue. Apparently there is a major problem with the HVAC system on the ship that cannot be fixed at sea. We regulated temperature by opening the veranda door and propping it open with a table.This means that you have to listen to the howling winds typical of arctic latitudes. The ultimate slap in the face was when "Begonia", the hospitality lady shows up and pronounces " What do you expect? You are not at home". Indeed. We are paying over one thousand dollars a day and expect facilities commensurate with that. Sadly, there are four more cruises on this bucket before it goes into the shipyard. This company lacks honesty and integrity when it does not inform passengers that they have major problems. Read Less
2 Helpful Votes
Sail Date: June 2017
First of all, i want to say that the service people aboard ship did a tremendous job. they were the best. Our trip began arriving at oslo at 7:00am, driven to the raddison blu hotel, arriving at 8:30am and was told to wait in the ... Read More
First of all, i want to say that the service people aboard ship did a tremendous job. they were the best. Our trip began arriving at oslo at 7:00am, driven to the raddison blu hotel, arriving at 8:30am and was told to wait in the lobby till 2:30 pm for a bus to pick us up to take us to the ship. no welcome group for us, no information at all. a few of us had to clutter up the lobby along with our luggage awaiting on the bus. when the bus arrived, we had to take it upon ourselves to transfer luggage and ourselves to tell the driver that we are included in the group. No excuse for this treatment. A dog was treated better than we were. The ship should have been in dry dock a year earlier. a/c and heat were problems as we could not regulate either unit for the entire trip. either it was cold or hot , no even temperature. Windows and doors in the dining room and verandas were never washed and had numerous rust stains. Carpeting through out the ship was in poor shape. 3 dryers and washers in the laundry room. For the entire ship. when they worked, they lacked cleaniless and extreamly lengthy times drying. always a waiting line to get clothes done. The food was adaquate, it was not 5 star as indicated. the "la champagne" resturant had the same menu for the 17 day trip and it was not worth the added dollars. the main dining room had the same items. the italian resturant lacked creativity. all the pasta's were the same except that the different sauces, (they claimed to be) all tasted the same. (blah). SILVERSEA'S "DID NOT LIVE UP TO THE EXPECTATIONS THAT THEY EXPECTED FROM THEIR GUESTS." THEY CHARGED "CHAMPAGNE MONEY FOR BEER SERVICE" The air service department of silverseas is not a well oiled machine. they do everything possible to get the lowest price for silverseas and do not take the client in consideration when making arrangements. SOME SHORE EXCURSIONS SHOULD BE ELIMINATED AS ALL THEY ARE IS A WASTE OF TIME RIDING A BUS (TO GET YOU OFF THE SHIP) WITH NOTHING TO Do or see. Read Less
1 Helpful Vote
Sail Date: June 2017
we chose the cruise because of the destinations... really in depth of Norway plus stops way up in Russia. This was our first time ... and we expected it to be comparable to Regent Silver Seas... we wont do this again ... of course ... Read More
we chose the cruise because of the destinations... really in depth of Norway plus stops way up in Russia. This was our first time ... and we expected it to be comparable to Regent Silver Seas... we wont do this again ... of course there were some incredible staff members like our Butler Dipak, and Marlon in the BAR .... but overall very disappointing. I did suggest on the mid cruise eval... that someone should be a secret shopper in the very tiny laundry ... i never heard a positive word. shocking that there were only three washers and dryers and not laundromat size... and very tempermental... it could take 90 minutes to dry your clothes which really backed up the place and really it should tell you something if you need a drip towel on the floor... and no chairs to sit and wait ... REGENT has laundry on almost every floor... chairs and TV... so you can keep laundry door closed and not disturb guests. the food was very good... but disappointed that every night it was the same OLD RICE CHEX mix in the bar... and the appetizers always came COLD... we never did drink our wine and vodka in our suite as there was no appetizer list to pre order and have at your room like on REGENT... and to find a cup of coffee was really hard... no coffee maker in your room and no real coffee place... if you did go to Panorama ... there was not so much as a cookie or piece of fruit to take with you ... after a tour sometimes you just want a cookie and coffee... very inconvenient to call room service ... and there were no snacks to pick from in Terrazo at noon ... you really got questioned and stares if you wanted to take some cookies or crackers and cheese to have in your room for later... seemed stingy ... the wines were identical almost every night ... it was laughable... and not of the quality i expected... the connisuers list was very limited... we ate in Le Champagne three times... and not worth the extra charge... the wines were identical to the other restaurants... and the food was basically the same menu ... every time we ate there ... i downloaded the PRESS READER app at home... and had to go to internet 4 times... they kept telling me it was my ipad ... but then i had to use my data roaming to show them press reader had the paper ... they just had not downloaded it ... you would have thought after the second time ... the guy would have made sure the LA TIMEs was there... oh he even told me there was no 4th of july paper... i had to contact my travel agent ... as reception told me i had to pay 500 for a transfer on the 7th to the airport... it did get cleared up ... and then there was the stress of making the connection ... in the end the head of reception told me she convinced the captain to arrive at 730 am instead of 8 am to ensure and there were about 20 of us who needed to get to the airport... silver sea booked our air.. the temperature on the ship was freezing... what do you say to people when you have give everyone a blanket to hear a lecture... the lecturers were not of the quality expected.. ok i did enjoy the trip down memory lane of the musicals ... but expected smithsonian quality lecturers on ww2, vikings, etc... and just history of norway .. Captain Wells was also interesting... as for acoustics ... really they were terrible... you could not hear well it was so scratchy .. and the last thing i wanted to hear was how the ship was going to be redone... perhaps i would have felt ok ... if when i booked the trip i was told there was a discount because the ship was old and tired... and there was no intention of keeping it up ... also i should have taken pictures because the room was dirty ... i did point out the heavy dust on the air vent/grid at the door ... to the housekeeper... later i actually when they told me the room was now clean ... i wet some wash clothes and dropped the filthy blacked ones off at reception ... after i cleaned myself.. now we are glad we saw the sights... the tours were good ... and susie the tour coordinator was excellent... oh i forgot ... only one of the 5 treadmills actually worked Read Less
Sail Date: June 2017
I wanted to see Norway, Silcer Cloud came on... Italian-family-owned Silversea company tried to squeeze all possible $$$ as long as possible from this ship, by my cruise it was almost impossible to deal with this old ship conditions: very ... Read More
I wanted to see Norway, Silcer Cloud came on... Italian-family-owned Silversea company tried to squeeze all possible $$$ as long as possible from this ship, by my cruise it was almost impossible to deal with this old ship conditions: very old, very cold for a half cruise (58°F/14°C) & broken equipment in the very small, over-stuffed gym; not working AC (at the beginning of the cruise it was too cold, then too hot, temperature in the room was set centrally, you can't set your own temperature control), casino was like sauna; room decor & design were too old & uncomfortable. 2 girls at reception, except Robert, were clueless, incompetent; the shorter dark lady at the boutique store talks like she's selling home-craft stuff on the street market, not several-thousands jewelry; most waiters were very nice, friendly & polite, but never knew information about food they're serving.... I don't want to go on & on.... Long story short: this ship is not what would you expect from a luxury, 6-star company paying them $1000/day for a regular balcony room/suite! :( Read Less
2 Helpful Votes
Sail Date: June 2017
We chose this cruise because of the itinerary. That part of the cruise lived up to expectations. The staff was pleasant and competent. All else, did not live up to expectations. The quality of the food, wines, lectures, desserts were ... Read More
We chose this cruise because of the itinerary. That part of the cruise lived up to expectations. The staff was pleasant and competent. All else, did not live up to expectations. The quality of the food, wines, lectures, desserts were terrible (the same mold every night with different fillings). and entertainment were much less than expected. We thought that this was NOT a luxury cruise. What more can I say. We went with Seaborn last year and it was an amazing experience from beginning to end. The ONLY thing on Silverseas was the check-in. That was the best part of our first day. Some of the tours were ok, serval were excellent. The ship store was awful. I bought a pair of earrings and got home to find one of the backs missing. There was little to purchase and the choices were very poor. The was time with no hot water as well as often needing serval extra blankets-we had three in our room. Not planning to go on Silverseas again. Read Less
Sail Date: June 2017
Overall I have been on several Silversea cruises and this was my first time on the Silver Cloud. I have read all the extreme negative reviews and was apprehensive. Fortunately for the most part everything is in top form. Yes, there ... Read More
Overall I have been on several Silversea cruises and this was my first time on the Silver Cloud. I have read all the extreme negative reviews and was apprehensive. Fortunately for the most part everything is in top form. Yes, there are some issues like stained carpet and worn furniture; however, since the ship is scheduled for a major overhaul I can understand why some of these items have not been corrected. The overall service, butler, room attendant, wait staff and bartenders were as always outstanding. The cruise director, Adam, was called away on a family emergency and the role was more than adequately filed by international hostess, Bianca. Bianca did an amazing job so much so that she was missed in the role when Adam returned at the end of the cruise. A highlight of the cruise was sailing from London Tower Bridge and passing sister ship the Silver Wind as the ship left London. Pre Cruise The Silversea website is available to book diners and excursions in advance. I have stated before the site could use some improvements but for the most part fulfills the purpose. Onboarding The ship was anchored next to the HMS Belfast in the river Thames. There were no lines just a quick completion of the necessary health forms, hand over your passport and take the launch to the Belfast for quick entry to the Cloud! As always we were greeted warmly, offered champagne and made the way to a traditional lunch at La Terraza. We were able to sit outside and enjoy a twenty-one gun salute taking place at the Tower of London in honor of someone’s birthday. The Cabin The cabins on the Cloud are almost identical to those on the Wind. The only differences are the closet configuration and the cabinet areas in the stateroom. As stated the couch upholstery was worn. Everything else in the cabin was clean and functional. We do bring a power strip and adapter to create our own charging station (2 phones, 2 pads, 2 fitbits and camera battery charger – welcome to the 21st century!) Hopefully the overall will add USB chargers. Most of the Cloud cabins are configured with showers instead of bathtubs which is a plus in my opinion. The butler, Arun, and room attendant, Maria, were as always friendly and helpful throughout the cruise. The Restaurants The food and service in all the restaurants was excellent. Glad to see the fleet is changing Le Champaign to La Dame going forward. I like the experience of dining their but have grown tired of the menu after six cruises it is time for something different. Hot Rocks continues to be my favorite. I was disappointed when we asked if another couple we met could join us and we somewhat rudely turned down. It was not like we asked for a larger table. Not sure why this was an issue. I do not mind the Formal nights but wish Silversea would keep to the scheduled they posted. The formal night was changed on this cruise – not sure why. I also wish they would pre designate which nights are informal and casual to help determine what you need to where when. The Entertainment There was another very talented group as the Voices of Silversea. The individual shows by a performer are always good as they are unique to each cruise verses the repeat of many of the shows. Daily trivia continues to be fun and a great opportunity to meet other passengers. Substitute cruise director Bianca did an excellent job as host. The Excursions I love cruises as there is an opportunity to see many different places without packing and unpacking however as I grow older the aggressiveness of the excursions and wanting to see it all is exhausting. The excursions offered by Silversea were very good and we visited most ports. As always a Silversea’s representative (mostly from the Voices of Silversea) accompanied the tour groups in addition to the tour guide provided locally. I was disappointed that we missed the excursion to Berlin due to delays in the Kiel Canal. Prior to that disappointment the excursion we originally booked for Berlin only had three people sign up so it was canceled. The highlight excursion was in Aarhus, Denmark to Rosenholm Castle. The castle provides a private tour in the summer months that should not be missed. The castle is not as ornate as some but actually provides a glimpse into how a “middle class, meaning not necessarily the king or queen of the country” noble family lived. I still shy away from any excursions that include “on your own time” as there is generally not anything to do but shop. Wi-Fi I definitely do not like the change regarding the complementary one hour of Wi-Fi that does not allow you to accumulate time not used on a given day. We also had a charge for Wi-Fi that we did not use that was eventually removed. To reduce the need for the ship Wi-Fi on this cruise we used the Skyroam device that provides a personal hot spot for $8.00 per day for up to six devices. It does not work at sea but is great when near land, in ports and on excursions. Overall Review Yes, the ship is dated and needs the upcoming uplift. The crew and service provided were exceptional. The overall experience of meeting fellow passengers is and continues to be part of the wonderful Silversea experience. I thoroughly enjoyed Trivia and joining large tables for Dinner in the Restaurant. I also want to mention again the wonderful job International hostess Bianca did as substitute cruise director. Two down side notes, there was not cruise consultant on board so booking future cruises was difficult. As this is a critical role for Silversea I would think they should not let this happen. Second disembarking was delayed. Not sure of the exact issue whether it was Silversea or customs but we were delay over an hour causing us to miss our scheduled driver upon arrival in Oslo. Looking forward to an Antarctica cruise on the Cloud in 2019! Read Less
1 Helpful Vote
Sail Date: June 2017
This was our second cruise on Silversea and first on Silver Cloud. Like the first cruise this one was fabulous. Everything was outstanding: service, food, cabin, excursions, etc. Also, the nightly entertainers were great! We embarked at ... Read More
This was our second cruise on Silversea and first on Silver Cloud. Like the first cruise this one was fabulous. Everything was outstanding: service, food, cabin, excursions, etc. Also, the nightly entertainers were great! We embarked at London Bridge in the Thames, next to the Tower of London. That was pretty effortless and interesting as well, given its location. The ports we visited were in Belgium, Germany, Denmark, Sweden and ended in Norway. It was a great trip and the staff on the Silver Cloud were outstanding. Our cabin was kept immaculately clean and our butler was amazingly helpful. We took excursions in six ports and found all of them fun and interesting and well worth the money. We ate in all of the restaurants and they were each outstanding. The Restaurant requires no reservation and yet was always available and outstanding. We ate twice in Le Champagne and it was over the top good. Siversea came through again - we will cruise with them again! Read Less
1 Helpful Vote
Sail Date: June 2017
Well, we’ve done it, but won’t be doing it again!!!!! On arrival at Heathrow, we were met by a rep, together with another couple from Manchester, and then we had to wait for over an hour for another flight from somewhere, before we ... Read More
Well, we’ve done it, but won’t be doing it again!!!!! On arrival at Heathrow, we were met by a rep, together with another couple from Manchester, and then we had to wait for over an hour for another flight from somewhere, before we were loaded into a coach, and spent over 2 hours on the M25.  On arrival at the port, we had to be ferried across the Thames to get on the boat.  Total journey including waits at airport etc. 9 hours.  We could have gone on the train and underground in under 4! On arrival our cabin was freezing.  We changed the air con to hot and went for some food.  By the time we returned to our cabin in time to get ready for dinner, it was still freezing.  First trip to reception. They fixed the air con so that it would get warm.  However it wouldn’t get cold.  Overnight, the temperature (on my digital clock) was 25.8 C!  It was stifling.  Second trip to reception.  They told us we couldn’t work the air con from our room, it was done by the ship.  This proved to be nonsense, as they fixed it again and it worked for the rest of the trip. 11th June.  None of the toilets were flushing, first thing in the morning when the toilets are most used.  3rd trip to reception. The ship is teeny weeny.  There are only two bars, the Panorama Lounge and The Bar (which incidentally was freezing all the time except the last night).  The pool bar closed about 8 ish.  The on board drinks were excellent.  You could have anything at all, except “top shelf” spirits. The singers on board were exceptional.  Probably the best we have ever seen.  However they did sing to a backing tape.  There was a pianist/singer in the Panorama lounge early doors, but the acoustics were horrible and you couldn’t tell what he was saying.  The other pianist, well he was either drunk or only learning.  Alternatively they could have moved all the piano keys around.   He was AWFUL.  The trio was good.  The cruise director went off in London to return to UK for some family problem and only came back for the last 2 nights.  I think he would have been good, had he been on board all the time. Food: This was supposed to be exceptional.  It isn’t.  On three occasions we had to return the food to the kitchen.  It was a hot meal, served cold, on cold plates.  What surprised me was that other peoples’ food, the same as us, was also cold, but they just accepted it.  We didn’t make a fuss, just asked them to provide a hot version, which they did.  This shouldn’t happen.  The food in the buffet was also just luke warm.  The plates were cold, if you wanted a hot plate, you had to ask, which seemed odd. What did stand out though was the afternoon tea.  It was superb, a delight.  We have had afternoon tea at Nutters in Rochdale (which is one of the top places in the country) and Silversea exceeded that.  I loved the whole event, even though we only went twice, as we really didn’t need it. The ship in general is in a fairly poor state of repair.  There were “damp” bubbles on the ceiling in some of the public areas. The service was impeccable throughout the whole ship. We met lots of nice people, and some very obnoxious ones too.  On one occasion a very nicely spoken “lady” waved away a waiter at afternoon tea, who was only asking if she was going to be joined by a companion.  She just looked at him and flapped him away with both hands.  I thought she was going to call him “boy”.   I was so embarrassed by her. The highlight for us both was going under Tower Bridge.  Magnificent, and a great atmosphere with the music playing and people on board waving the Union Flag.  Worth the whole thing for us. The return journey was equally horrendous.  From leaving the ship to arriving at Manchester airport, took eight and a half hours.  Silversea had booked us the upgraded flights, which meant we got a free snack/meal/drinks, for which we were grateful. However, instead of a direct flight from Oslo to Manchester, they took us on two airplanes via Stockholm to Manchester. Their reason, “We can't guarantee to get you to the airport in time for the Oslo Manchester flight! In comparison with Queen Victoria Princess Grill, the Grill won hands down.  The food on board Silversea was, at times, not even as good as Royal Caribbean, and even Thomson Cruises. Read Less
Sail Date: June 2017
We chose this cruise because of the ports and we heard Silversea was the ultimate cruising experience. After boarding, we learned that this ship was being totally renovated at the end of the summer. Unfortunately, the maintenance ended ... Read More
We chose this cruise because of the ports and we heard Silversea was the ultimate cruising experience. After boarding, we learned that this ship was being totally renovated at the end of the summer. Unfortunately, the maintenance ended far sooner than the renovation began. The condition of the ship was poor; rust all over, windows had not been cleaned-even restaurant windows were difficult to see through. On 2 separate occasions, water was pouring out of cabins followed by disaster recovery fans blowing down the hall for days. On at least 2 separate occasions, the toilets would not flush! Hard to believe. Cabin was fine and butler service was always available. Dining was fine with many options; either buffet line or waiter service so we could choose based on our mood. Speed of service was average; we waited about 30 minutes for breakfast to be served after placing our order; obviously we went to the buffet after that. We enjoyed the evening entertainment; they did a great job. The performers were also present on the excursions as additional support; very friendly and nice. We enjoyed the ports however some of the excursions were definitely a waste of time and money; the local hop-on-hop-off busses would have been a much better choice. We have cruised on many different lines and, unfortunately, must rate Silversea toward the bottom of the list. Yes, it was small and intimate, however the ship, food and service were not worth the premium price. Perhaps with everyone rating Silversea as an experience you will never forget, our expectations were too high. Definitely disappointed. Read Less
2 Helpful Votes
Sail Date: June 2017
Everything very poor about our expections! i am not comming again to any silver cruise. The food very bad, the service in the restaurants and in the bars were very bad, the drinks very poor. The ship very old. Nothing to do after 10 ... Read More
Everything very poor about our expections! i am not comming again to any silver cruise. The food very bad, the service in the restaurants and in the bars were very bad, the drinks very poor. The ship very old. Nothing to do after 10 p.m. No music and nothing to go in the nights. The only thing that was excelent were the shows in the nights from the singers. They are excelent singers and the music and shows were very good. The ship is very old and needs to remodelate. The cruise director was the worst we ever meet, he was only drinking and smoking with a girl and his service was nothing!!! The only person was so good was our buttler and the lady that made the cleaning work in the suite. I am not returning to any silver seas and not recommended to anyone. Hope you think about how much we payed and didnt have the service, the food and nothing about what we expected. Think about it and hope you change everything on that ship. Read Less
Sail Date: May 2017
We heard about the cruise from friends that were booked on it so that was our incentive for considering it. Our main reason for booking the cruise was the itinerary and some of the shore excursions. Although having traveled extensively, we ... Read More
We heard about the cruise from friends that were booked on it so that was our incentive for considering it. Our main reason for booking the cruise was the itinerary and some of the shore excursions. Although having traveled extensively, we had never been on a cruise of any sort so we thought this might be a good time to try one. As we found out, an enjoyable advantage of cruising is not having to pack and unpack as you move to the next destination. We stopped in Paris for a couple of days before continuing to Lisbon. We also had a couple of days in Lisbon prior to embarkation. We arranged these things independently, trying to maximize our time in Europe and to avoid any possible travel snafus that would interfere with the cruise. Highlights of this cruise included a shore excursion to Santiago de Compostela; Bilbao, Spain and the Guggenheim; docking right in Bordeaux with easy access to everything; the shore excursion in Saint Malo to Le Mont Saint-Michel, the Normandy Landings outside of Honfleur, and cruising up the Thames River - under the Tower Bridge and docking next to the Belfast battleship in the city center - Awesome experience! We had looked forward to visiting Guernsey but weather prevented us from going ashore which was only accessible via tenders. We heard that this is a common occurrence for Guernsey which made us wonder why a) the itinerary doesn't state something like there is a good chance you won't be able to disembark - or x% of our stops in Guernsey don't make it to shore; or b) maybe it should not be part of the itinerary. While we did complete all other stops on our itinerary, we felt Gijon was the least interesting destination and would not mind skipping that port. We enjoyed the entertainment on the ship - an amazing group of talented people. The crew talent show was a great deal of fun too. We were disappointed in the lecturer and felt he spent too much time talking about his interests rather than preparing us to enjoy and comprehend our next destination. The staff and service were top-notch and a real highlight of our onboard time. Our butler and cabin attendant kept everything ship-shape and surprised us with little messages, drinks, or towel sculptures throughout the voyage. It seemed that all logistics were handled with precision. There were good dining options and the food was generally good. It did seem to be a bit redundant which may be due to the length of the cruise (12 days). Because this was a smaller ship, we had the opportunity to interact with many other guests and get to know them. Most of the guests were very experienced cruisers! These interactions with diverse people were highlights of the trip. As first-time cruisers, we can not compare this experience to other cruises or cruise lines. We had heard SilverSeas was a topnotch cruise line, so we expected excellence. The staff, service, and handling of logistics were indeed excellent. We had also heard that the Silver Cloud was an older ship and was due to be renovated and repurposed into an expedition ship, so we did not expect perfection. We think every effort was made to make the ship comfortable and keep up appearances. We definitely will consider cruising again. Read Less
1 Helpful Vote
Sail Date: May 2017
We chose the cruise based on the wonderful itinerary - Lisbon to London. The food and the service were superb and our cabin was spacious with a lovely bathroom and large walk-in closet. However, the small ship was not stable and we ... Read More
We chose the cruise based on the wonderful itinerary - Lisbon to London. The food and the service were superb and our cabin was spacious with a lovely bathroom and large walk-in closet. However, the small ship was not stable and we rocked often and violently on some days. The decor was extremely dated though I understand it will be refurbished soon. However, it should have been updated years ago - especially at Silversea prices. Large disappointment to me as I am a designer. The entertainment was a group of singers that performed almost every night in some configuration with very very inexpensive and outdated costumes. They were very talented but some other type of performer such as a pianist or cellist would have been welcomed. All alcohol was included with the cruise fare and most people certainly enjoyed that, but for us the added expense was not worth paying Silversea prices. One employee at the shore concierge desk was rude when asked a simple question about acquiring a taxi and unhelpful at other times. Neither employee seemed to know much about the ports of call on this itinerary. We will not travel on Silversea again. Read Less
4 Helpful Votes
Sail Date: May 2017
Having previously sailed on Seabourn and Crystal we tried Silversea. On its face it looked good and given it was more expensive we expected it to be superior. How wrong we were. First the good points: the dining experience in the main ... Read More
Having previously sailed on Seabourn and Crystal we tried Silversea. On its face it looked good and given it was more expensive we expected it to be superior. How wrong we were. First the good points: the dining experience in the main dining room was excellent as was the service there and generally elsewhere. The hotel staff tried hard and were polite. The food in the breakfast area was limited and average. The 1 hour free internet was good too. But the bad points outweighed these bright spots. The ship is shabby and old. Yes they are soon to be refurbishing it but it shouldn't be sailing at these prices in this condition. There were mechanical issues in our suite requiring fixing on two occasions. This shouldn't have happened and things should have been working from the start. They cannot change the design of the ship but as it is small there is little in the way of public rooms in which to sit and have a drink. The immigration handling in London was shambolic with people waiting around for over an hour to then be advised that it would be attended to the next day. The passengers were very old in their 70s and 80s in many cases with limited mobility. They so dominated the passenger list that all of the shore excursions requiring modest effort were cancelled. Of 200+ passengers, the hiking excursions could only muster 2 takers. This was very disappointing. If you are active physically and professionally and under 60, you will not fit in. We have adult children in their 20s and might have otherwise taken them. There were no people their age or anywhere near it. So if you are in the 70 to 80 age range this is the cruise for you but if you don't fit that description, look elsewhere. We won't go on Silversea again. Read Less
Sail Date: May 2017
Having traveled on Silver Sea since 1998 and enjoying my 500 sailing days' bonus cruise on this trip, I was disappointed in the exterior and interior condition of the ship. The rusty streaks on the hull, the visible scraps, and dents ... Read More
Having traveled on Silver Sea since 1998 and enjoying my 500 sailing days' bonus cruise on this trip, I was disappointed in the exterior and interior condition of the ship. The rusty streaks on the hull, the visible scraps, and dents made for a poor impression. While the ship is to undergo a major overhaul there is not excuse for allowing the ship's appearance to be so poor. In my veranda suite I had daily issues with the air-conditioning. I felt that I had to bang on the super's radiator to get attention!! It appears that the owners have lost their vision of the quality of a luxury ship. Many of the small niceties are gone, too. Fortunately, the dining experiences were first rate - kudos to the chef. Likewise, the butler and suite attendant and other staff members were very attentive and personable. I'll be interested to see the condition of the Silver Whisper in October and the Silver Shadow (my favorite) in December when I am on-board again. Read Less
Sail Date: May 2017
A friend recommended this cruise and it was excellent. What I did not expect was the excellent quality of the shore excursions and the wonderful people we met while on the ship. The operations of the ship, embarkation, disembarkation, ... Read More
A friend recommended this cruise and it was excellent. What I did not expect was the excellent quality of the shore excursions and the wonderful people we met while on the ship. The operations of the ship, embarkation, disembarkation, timeliness of arrivals, notices, etc. were smooth, reliable, and without any disruption. The food was excellent, the selection was very good. Our butler, Dipak, was very good. My wife came down with asthma and bronchitis during the cruise and our butler took very good care of her. There was one service issue which the restaurant manager, Hedi, took care of immediately. Thereafter we were V.I.P.'s with Hedi. The cruise director, Adam, was personal and always took time to talk and share experiences. One of the key features of this cruise is the itinerary of ports visited. There are few routes that would compare to that itinerary. We would and will recommend Silver Seas to our friends. The one area we see as needing improvement is the age of the ship. We appreciate that the Silver Cloud will be going into a refurbishment program at the end of the summer. The most obvious part of the age of the ship is that the temperature controls in the rooms did not operate. It was either very cold or warm which could not be controlled. We heard many passengers comment on this. Nonetheless, it was lifetime experience and we would look into it again sometime in the future. Edward Jones Read Less
Silver Cloud Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.5
Entertainment 4.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.0
Family 1.0 3.0
Shore Excursion 4.0 3.3
Enrichment 5.0 3.2
Service 5.0 4.2
Value For Money 4.0 3.0
Rates 5.0 3.5

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise