AmaWaterways AmaSerena Cruise Reviews
4.5 / 5.0
1 Award
Cruiser Rating
4.8
Very Good
74 reviews
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Featured Review
Great first time!
"I can't say enough about the crew and how they made this holiday cruise extra special I'm really looking forward to taking another cruise with AMAWaterways.There were lots of added touches to make the holiday cruise extra special!..."Read More
lbibeachbum13
10+ Cruises
•
Age 60s
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1-10 of 74 AmaWaterways AmaSerena Cruise Reviews
Review for AmaSerena to Europe - All
lbibeachbum13
10+ Cruises • Age 60s
This was my first river cruise and it definitely won't be my last. Despite the Covid challenges AMA and the great crew of the AMASerena did a fantastic job. There were lots of added touches to make the holiday cruise extra special! The ship was decorated beautifully! They even managed to have Santa Claus join us one night! They went above and beyond at every turn! The ship was always spotless and ...
Read MoreSail Date: December 2021
Cabin Type: Stateroom with French balcony and outside balcony
Review for AmaSerena to Europe - River Cruise
Capt. Howdie
2-5 Cruises • Age 50s
Out travel agent recommended this cruise and AMA waterways. Best pick ever. Our crew was fantastic and the highlight was our cruise director Edward. He was truly a outstanding and caring person who made sure everyone was having fun and fixed everything before it could go wrong. It rained and was cold but we had a ball!
The crowd was older 60-70’s but there’s plenty to do and each stop was ...
Read MoreSail Date: December 2019
Cabin Type: Stateroom with French balcony and outside balcony
Review for AmaSerena to Europe - All
MichiganMichelle
2-5 Cruises • Age 50s
I went on this Rhine River Christmas Market cruise with a few friends. I had my own stateroom with a balcony and French balcony. The bathroom is positively huge and gorgeous, particularly compared to large cruise ships I’ve been on. We began in Amsterdam and had enough time to explore the city the day before we embarked. Each stop was beautiful and full of Christmas markets, castles, and ...
Read MoreResponse from Eva , Coordinator, Social Media
Dear MichiganMichelle,
On behalf of all of us at AmaWaterways, we are delighted to read how much you enjoyed taking full advantage of your river cruise! From your stateroom to visiting...
Sail Date: December 2019
Cabin Type: Stateroom with French balcony and outside balcony
Review for AmaSerena to Europe - River Cruise
ccoatts
2-5 Cruises • Age 60s
My financial advisor told me I needed a vacation. How crazy is that? I have visited Europe numerous times and knew I wanted to go on a Christmas Markets river cruise. My travel agent found this one. This was my first experience with AmaWaterways, and it was outstanding. My cabin was lovely and quiet and was cleaned thoroughly and in a flash each morning while I was at breakfast. The food was ...
Read MoreSail Date: December 2019
Cabin Type: Outside stateroom with fixed window
Review for AmaSerena to Europe - River Cruise
Sandi Barrett
2-5 Cruises • Age 60s
This was a Rhine wine cruise and we sailed with another couple. We had Juliet balcony suites that were, for a cruise ship, roomy.
Everything is included in this package, so need to worry about drinks during lunch or dinner, excursions are included, special dining, cocktail hour, and all meals and snacks.
The crew was pleasant, thoughtful, and attentive. The cleaning staff was discrete and ...
Read MoreResponse from Eva , Coordinator, Social Media
Dear Sandi,
We are truly touched by your kind words. Thank you for taking the time to share your experience with us. We were delighted to read how much you enjoyed our pleasant crew, fun...
Sail Date: November 2019
Cabin Type: Stateroom with French balcony
Review for AmaSerena to Europe - River Cruise
Pattiray
First Time Cruiser • Age 50s
This was my first River Cruise. Stayed in Zurich one night before trip and took the train to Basel for embarkation. Wonderful crew that was always ready to help , cruise director was always on top of everything, the excursions were planned very well and went smoothly. We were in a deluxe cabin (AA) and the room was very nice. Cabin did have strange smell at certain times. Not sure why. Food ...
Read MoreResponse from Eva , Coordinator, Social Media
Dear Pattiray,
Thank you so much for choosing to take your first river cruise with us, and thank you for your kind words regarding our crew, director, excursions, and dining. We are...
Sail Date: October 2019
Review for AmaSerena to Europe - River Cruise
kenny654
10+ Cruises • Age 60s
This cruise was a classical-music themed charter, sailing from Amsterdam to Basel.
Having sailed on a river cruise before with another company, I had a good idea of what to expect. The AmaSerena crew certainly lived up to expectations in terms of service at the front desk, housekeeping service in the cabins, and the all-important role of the Cruise Director -- Bojan did a marvellous job of ...
Read MoreResponse from Eva , Coordinator, Social Media
Dear kenny654,
Thank you for taking the time to share your experience with us. We sincerely apologize that your cruise and our service did not exceed your expectations and are disappointed...
Sail Date: October 2019
Cabin Type: Stateroom with French balcony and outside balcony
Review for AmaSerena to Europe - River Cruise
surelyacollectible
2-5 Cruises • Age 70s
The travel agent selected this Rhine cruise on AMA Serena. It was expensive ($10,00) for our cabin, but it included 2-3 tours in each port, all the wine you could drink, and delightful staff. However, the meals were not memorable (better food on the plane), and not all the tours were ones we would enjoy --going to a bar and drinking a local favorite. We decided that those who drink would have ...
Read MoreResponse from Eva , Coordinator, Social Media
Dear surelyacollectable,
Thank you so much for taking the time to share your recent experience with us. We are delighted to hear our crew members were able to provide you with a memorable...
Sail Date: October 2019
Review for AmaSerena to Europe - River Cruise
quilter74
First Time Cruiser • Age 70s
We chose AMA upon the suggestion of a well-seasoned travel agent/friend.. This was a once in a lifetime trip and we hoped that it would be almost perfect!! It lived up to our expectation.....from beginning to end! We have experienced ocean cruises, but are sold on river cruises after this experience!
We booked the pre/post options along with direct flights-business class.
AMAWaterways was ...
Read MoreResponse from Eva , Coordinator, Social Media
Dear quilter74,
Thank you so much for your lovely review of your cruise onboard AmaSerena, and your kind words regarding our crew, excursions, and hospitality. We could not be more thrilled...
Sail Date: September 2019
Review for AmaSerena to Europe - All
GwennaB
10+ Cruises • Age 70s
My husband and I along with 10 other friends just returned from sailing 7 days on this ship. It was excellent in all ways. The food was great - especially the Chef's Table which was no additional charge for each of the guests to enjoy one ight onboard. The Cruise Director, Radostina (Radi) Markovic was fun, knowledgeable and tireless in ensuring that all the passengers had a good time and the ...
Read MoreResponse from Eva , Coordinator, Social Media
Dear GwennaB,
Thank you so much for your lovely review of your experience on the AmaSerena. We are delighted to hear you enjoyed everything from our Chef's Table restaurant to our wellness...
Sail Date: September 2019
Cabin Type: Stateroom with French balcony and outside balcony
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