11 Helpful Votes
Sail Date: December 2016
Wanting to do a European Christmas Market Cruise we chose Uniworld as it was part of the Red Carnation Brand and Hotel 41 In London recommended it to us. The décor of the ship has had varying comments but we loved it and it felt ... Read More
Wanting to do a European Christmas Market Cruise we chose Uniworld as it was part of the Red Carnation Brand and Hotel 41 In London recommended it to us. The décor of the ship has had varying comments but we loved it and it felt special not a run of the mill ship. Check in was simple and we found our room. The room was lovely, but small and initially we wondered where we would store our four suitcases and gear. But all cases fitted under the bed, all clothing fitted in the wardrobes and whilst the bathroom was tiny the large vanity drawers kept all our toiletries etc safe and sound and the rooms were kept neat and tidy. The TV in the Mirror was a good touch. The wardrobes were a good size and surprised me on how much they could hold. One of the best things about the ship was the care and attention taken to guests who were gluten free (like my husband) and lactose free like a lot of others. Francesco from day one would come over each day and advise my Husband of what he could and could not eat Breakfast and lunch (the Gluten Free croissants and bread were the best we have every eaten). At night the chef always had gluten free options including deserts. This additional attention was amazing and a number of other guests on the ship with similar eating issues were all very impressed with this. Food: overall (GR aside) the breakfasts and lunches were very good and the service was very good ( Virgil and Paul) not to mention the wonderful Francisco did a great job at breakfast each day having our table ready and our juices and almond milk, coffees and teas. Our first breakfast the eggs benedict was the best I have ever eaten, however, the second day the sauce was white and lacking in egg yolk and I sent it back, the next version came was slightly better, but there was a lack of consistently in it. Lunch: each day the salads were great and Mrs Tolands special salad dressing was my favourite, also different hot options each Day. Dinner: Probably the most disappointing meal of each day. I suppose we have been spoilt for choice on cruise ships but to be honest we did not enjoy the evening meals, limited selection and the alternative option to the changing main each night never changed. Also a personal choice I did not enjoy their wine selections. Rumyana our room attendant was excellent and always had a smile and a kind word for us. Our Captain was very entertaining and delivered the safety lecture in such a great way, however, that night with him, the cruise director, the hotel manager and the Sommelier taking to the floor it was a little "Blah Blah Blah" which the crew themselves called it the Blah Blah Blah each night. The Gym was tiny but right next to the Guest Laundry so you would put your washing on and then go to the Gym while it was doing its cycle Afternoon tea was disappointing same thing most days and not a great choice (again comparing it to the small ocean cruises). However, we were disappointed at night with the evening meals (but again being used to smaller cruise ships with more options. In saying this we did have a wonderful evening meal the second night before we were due to finish the cruise out in the Leopold Bar. They offer special dining to those in Suites each night (the same meal is each night) but towards the end of the ship other guests can book to eat there. Its a smaller area and the food was exceptional as was the service, this is what the main dining room should have been doing each night. We really enjoyed the Christmas Markets and our tour guides were knowledgeable and our bus driver Thomas was the best. Due to the river dropping we could not head into Nuremburg so we were put up in a hotel in Nuremburg and bussed in. The Staff handled the situation very well and did all they could in this situation. However, it was hard to fathom that they would give you Euro $25.00 per person per day for lunch and then for dinner that night Euro $35.00 as we could not eat on the ship. This did not make sense and a large number of us complained about this as whilst it may have and in fact was sufficient for lunch - for dinner you could not buy a decent bottle of wine for E$35.00 and considering that on the ship you had access to spirits, pre dinner, dinner and after dinner drinks plus a three course meal how would an extra Euro 10.00 per person per day cover this. We lodged a compliant but nothing happened and we were told head office would get in touch with us, its been a month and we have not heard anything. Disappointing. I loved the ship and the cruise just was disappointed with the evening meals, also having to eat all three meals in the same restaurant didn't have the same appeal as having a separate one for the evening meal however this should be taken into context that after doing a river cruise I feel we are more ocean cruise people (love Oceania and Seabourne). Read Less
2 Helpful Votes
Sail Date: December 2016
This was our third trip with Uniworld. We have totally enjoyed every trip that we have taken with them. The ships are beautiful, the service exemplary, and the tour guides are knowledgeable. We especially like the fact that the final price ... Read More
This was our third trip with Uniworld. We have totally enjoyed every trip that we have taken with them. The ships are beautiful, the service exemplary, and the tour guides are knowledgeable. We especially like the fact that the final price includes everything. We are then comfortable with making the decision to sit back, relax, and enjoy the cruise. We would not hesitate to go with them again. Our trip traveled the Blue Danube from Venice to Nuremberg. Since our passion is all things Christmas, we certainly got our fill with the Christmas Markets on this trip. If we have any criticism, it would be that we would have liked more time in some of the ports. We would have gladly extended our trip to 12 days and spent more than one night in some of the towns, taking in some of the museums or just roaming. The exclusive excursion to a concert in Vienna of Mozart and Strauss music with dancers performing the waltz was a highlight for me. Read Less
1 Helpful Vote
Sail Date: December 2016
We were directed to this cruise by our travel agent. We were treated like royalty by the crew. The ship was beautiful,the food was exquisite,and the cities we saw were gorgeous. We could not have expected to be treated so well. Vienna was ... Read More
We were directed to this cruise by our travel agent. We were treated like royalty by the crew. The ship was beautiful,the food was exquisite,and the cities we saw were gorgeous. We could not have expected to be treated so well. Vienna was lovely and warm. All of the cities had something special to offer. The Christmas markets were unique and special. The Nuremberg tour was very sobering. Seeing the Nazi parade grounds,the Documentation Center and courtroom 600 brought everything I had learned in history class to life. Our waitstaff on the ship were excellent. They were attentive and professional. By the second day they knew our last name and always referred to us by name. I had never experienced that on a cruise before. Our cruise director gave us a briefing every evening of what to expect the next day. The tours were informative and fun,especially our trip to the Bavarian Forest. Read Less
5 Helpful Votes
Sail Date: November 2016
Uniworld surpassed our expectations in luxury, the helpfulness and the knowledge of the crew, the informational talks, and the creative and inspirational tours that covered a range from intellectual to physical exercise. Since I have food ... Read More
Uniworld surpassed our expectations in luxury, the helpfulness and the knowledge of the crew, the informational talks, and the creative and inspirational tours that covered a range from intellectual to physical exercise. Since I have food allergies, I was particularly concerned about how difficult it would be to eat food I wasn't allergic to. I was given my own individual food management person who was there every breakfast and lunch to tell me what I could and couldn't eat and also to show me the evening's menu and to suggest options for me. They were so wonderful with me that I could relax and forget about being allergic to foods, as they were always watching out for me. In addition, I had a horrible cold and went to the emergency room of a hospital in Germany because I was afraid it had turned into pneumonia. One of the top crew members insisted on going with me to translate for me. You can not imagine how important that was, and I am sure most river cruises wouldn't do that for their passengers. The excursions had excellent, knowledgeable guides, and the cruise tour manager went above and beyond describing what we were seeing along the river, recommending restaurants and places to visit, and helping all of us anyway he could. The Maria Theresa was elegant, luxurious, and I especially liked the heated towel racks and heated bathroom floors in our room. Another favorite of mine was afternoon tea. This is the best cruise line you'll ever find. Read Less
3 Helpful Votes
Sail Date: November 2016
This was my first rivercruise which I enjoyed very much the service was impeccable the staff very polite and well trained and so professional. A rivercruise is a very relaxing cruise I enjoyed the scenic view all through the cruise ... Read More
This was my first rivercruise which I enjoyed very much the service was impeccable the staff very polite and well trained and so professional. A rivercruise is a very relaxing cruise I enjoyed the scenic view all through the cruise beautiful scenery and the locks were wonderful my whole trip was fantastic I strongly recommend this to people 50 and over not for family. I will go back and do another one with a different country and itin. The food was amazing also the intertainment was fantastic. Everything is looked after in details and the itin was wonderful all the walking tours Tours excursions was wonderful and well planned the guides were very informative and was very well knowledge about their city they live in. The Coaches were also wonderful as there were some small town that we need to take coaches the drivers was nice and friendly and the coaches was very clean. Read Less
1 Helpful Vote
Sail Date: November 2016
From the moment we boarded to the time we embarked we all felt like royalty. The ship was amazing, the décor beautiful and the rooms excellent. We were on the second level with a balcony window. The staff on board were there to ... Read More
From the moment we boarded to the time we embarked we all felt like royalty. The ship was amazing, the décor beautiful and the rooms excellent. We were on the second level with a balcony window. The staff on board were there to attend to your every need. From Melinda our lady attending to our room, to the chefs catering in the kitchen. The staff working in the dinning area were very friendly, everyone called them by their first names, they couldn't do enough to serve you. We cannot praise these people enough, they were outstanding, a credit to the company. The meals were wonderful, from buffet breakfast and lunches to the set dinners. Entertainment was also available in the evenings. The Captain, Tom, and his crew were always there to welcome you back on board when we had been out for outings. The places we visited were amazing for this first time river traveller, The guides that went on the outings with us were very knowledgeable. I would highly recommend this company to anyone thinking of a river cruise. I would certainly go on another trip in future. Read Less
7 Helpful Votes
Sail Date: October 2016
Suggested by my travel agent. Then I read many reviews and felt confident it would be a great river cruise. No disappointment at all. The ship was the SS Maria Theresa, very opulent and beautiful decorated. The food was ... Read More
Suggested by my travel agent. Then I read many reviews and felt confident it would be a great river cruise. No disappointment at all. The ship was the SS Maria Theresa, very opulent and beautiful decorated. The food was delicious and abundant. The service was impeccable. Wonderful, friendly and hard-working staff always there to greet you and help you. Every night the cruise manager, sometimes with the Captain would inform us of the next day's activities, pointing out the highlights of each port. Every night the wine sommelier would explain the best wines of the region. The excursions were well organized. At one point, due to low water our Vienna port was ahead of schedule, so we had a private concert just for the Uniworld passengers at no extra charge and even gifted every stateroom with an CD of the evening! Entertainment every night with music. Cafe open 24-hrs, as well as reception desk. Always someone there greeting you!!! Looking forward to our next Uniworld cruise! Read Less
3 Helpful Votes
Sail Date: October 2016
Chose a 15 day cruise to see all possible sights and have a relaxed vacation. Was surprised at the very personal service calling us by our names and attending to every small personal request. The food was comparable to the best of ocean ... Read More
Chose a 15 day cruise to see all possible sights and have a relaxed vacation. Was surprised at the very personal service calling us by our names and attending to every small personal request. The food was comparable to the best of ocean cruise lines and with out the hundreds of people on board it's easy to bond with new friends. The BMW factory special tour was amazing and the opportunity ashore to se magnificent buildings and rediscover European history exceeded my expectations. For wine lovers... each day we were introduced to local German and Austrian wines .. all were excellent and the locations onboard either at the attractive bar or in other smaller lounges allowed for relaxation. The selection of media movies was a plus and the free fast WiFi was perfect. We highly recommend SS Maria Theresa one of the newest luxury cruise boats afloat and each day the culinary experience was exceptional. Read Less
4 Helpful Votes
Sail Date: August 2016
I had heard this was a concierge cruise, but it turned out to be a floating infirmary. This was our first river cruise ever. We booked the Budapest to Amsterdam, August 25 – September 11, 2016, dates along with the pre and post ... Read More
I had heard this was a concierge cruise, but it turned out to be a floating infirmary. This was our first river cruise ever. We booked the Budapest to Amsterdam, August 25 – September 11, 2016, dates along with the pre and post cruise extensions tours. Though we found the rates for the 2-day extensions tours high, $600 per person in Budapest and $960 per person in Amsterdam, we expected they would be great tours with lovely hotel rooms. However, we were given a mediocre room in the Budapest Corinthia hotel and at the Amsterdam Movenpick hotel; both of which I found on-line to be under $200 for double occupancy. Nor were the tours, themselves of the anticipated quality. Our cruise commenced August 28th- September 11, 2016. Upon arrival, we learned from fellow cruise traveler that our cruise was a singles cruse and that there was no single occupancy supplement being charged for rooms with only one occupant. By doing this, Uniworld was effectively charging couples more for a shared room than they were charging a single person occupying the same room type. And, by not having to share the room, the single person was far more comfortable than we were in our room, while we paid twice the amount for the same room type. The cleaning was sloppy. Our glasses in the bathroom were left dirty for several days. I reported this to the front desk and the house keeping head apologized. Perhaps this lack of attention to cleanliness was why as the cruise unfolded, one-by-one, the crew became ill with a respiratory disease. Yet they still continued to service our cruise. Next, the guests became ill with a respiratory disease. By mid-cruise, 25% of the guests were sick with high fever, head congestion and coughing. An unknown number of crew was visibly coughing and sick as well. Five days before our final stop, Amsterdam, both my husband and I became ill. When we returned home, my husband was diagnosed with pneumonia. A few days later I followed with a temperature of over 105 degrees and I also was diagnosed with pneumonia. Given that this cruise with extensions cost close to $20K, I thought if I contacted Uniworld regarding our negative experience that they would be more than happy to offer good-wiil and offer some sort of discount or refund but I thought wrong, they were not. The entertainment had a mediocre singer during happy hour. A couple of guest entertainers. The dinners were ok and the "free" wine was not of the best quality. The red was not drinkable and the whites were ok, given that the cruse was in Germany mostly the north. The port excursions were interesting though some were canceled. Read Less
14 Helpful Votes
Sail Date: July 2016
We were at first somewhat hesitant about the Maria Theresa because it is definitely decorated much like a Barouqe palace. At first, the decor is a little overwhelming but it is surprising how quickly one becomes accustomed and comfortable ... Read More
We were at first somewhat hesitant about the Maria Theresa because it is definitely decorated much like a Barouqe palace. At first, the decor is a little overwhelming but it is surprising how quickly one becomes accustomed and comfortable with the ship. The ship itself is in excellent and spotless condition, looking as though we might have been on it's maiden voyage. That is testament to the crew and Uniworld who look to strive for perfection in everything they do. We stayed in a suite on the third floor which was spacious, spotless with a very large bathroom with double vanities and a rain shower that would rival suites on an ocean going ship. The pictures on the website do not do the suite justice as it looks quite cluttered, which it is not. There is plenty of room within the suite and more than adequate closet space, sufficient for even a 14 day itinerary. Our only complaint, which there were very few, was that the furniture within the suite could have been more functional and comfortable. This did not apply to the bed which was luxiourious. The food and service on board was consistently excellent. If you are a foodie, this cruise line is for you. Having sailed on more than 20 ocean cruises with Regent, Crystal and Seabourn, we were somewhat concerned about buffet breakfasts and lunches but those fears quickly faded. The buffets, especially lunch, were always excellent with top notch quality and selections. Dinner, which is served, was accompanied by very good wines, local when possible, and an equally good selection of 5 star cuisine. The crew were also top notch, very sincere and always willing to accomodatre and on par with the service one might see on Crystal or Seabourn. Overall, a great itinerary from Budapest to Amsterdam, with quality tours and guides. A great way to see the interior of Europe on a truly great river cruise line. Read Less
6 Helpful Votes
Sail Date: July 2016
Uniworld was a cruise line I had not heard of until our travel agent introduced it to me. There were two of us travelling and our travel agent had a great deal on offer from Uniworld. The cruise went from Budapest to Amsterdam and the ... Read More
Uniworld was a cruise line I had not heard of until our travel agent introduced it to me. There were two of us travelling and our travel agent had a great deal on offer from Uniworld. The cruise went from Budapest to Amsterdam and the special deal allowed us to be able to afford to upgrade to a suite. We arrived in Budapest two days before the cruise which gave us a chance to get our bearings and discover a little about this beautiful city. Knowing little about Budapest this was a wonderful experience. The locals were friendly and helpful and nearly everyone spoke English. We boarded our ship, SS Maria Theresa, in the afternoon and a truly fantastic adventure began. The ship is stunning. The lobby area is like a luxury hotel and you check in as you would for a hotel. You get a boarding card which is also the room key. The lobby is decorated in an ornate Baroque style with a stunning portrait of Maria Theresa and an equally stunning chandelier. From the lobby to our suite you have to go upstairs to the next deck. There is an elevator as well as a beautiful curved staircase. We were escorted to our suite and the butler (one of two) arrived to explain the features of the suite. There were many, from the TV in the mirror, the padded fabric covered walls, the private balcony, the L'Occitan toiletries and the fully stocked bar. It was truly amazing. We discovered everything was included in the price we had paid for the suite including daily laundry. Embarkation went smoothly and the crew were very professional. We had our first cruise briefing that evening and our first experience with the amazing dining to be had onboard. There was a buffet breakfast and lunch with dinner being a three course meal including local wines. The bar was open all day with an unlimited choice of wine, spirits and cocktails. The food was excellent and the evening meals reflected the culinary highlights of the regions through which we were travelling. The cruise director, Martin, was excellent. Very knowledgeable and very well organised. The captain, Peter, was very experienced and very friendly. All the staff were well trained friendly and helpful. They all spoke English. The first day we were given a complete briefing about all the activities and excursions for the whole trip. All but three excursions were included in the original cost. There was no pressure on us to take part in any excursion or planned activity. There were no wake up calls in the morning. It was left up to us to ensure we arrived in time for the morning activities. Everyone arrived early. The excursions were well organised and catered well for the passengers onboard. There was a coach designated for "the gentle walkers", those people for whom lots of walking could be problematic. In other words the walking stick users. There were also excursions that catered for the more active and included bike-riding along the river. This cruise was part of the Monarch series and as such included a couple of special royal events including drinks with a princess and dinner at a castle. Both very special. The SS Maria Theresa is a new ship and is as large as ships cruising the river can be, allowing for the locks and river depth. The service at all levels was outstanding. This was a fantastic cruise on an unbelievable ship. We loved every minute and would love to cruise with Uniworld again. Read Less
8 Helpful Votes
Sail Date: July 2016
Best vacation I ever had and I have been around the world 11 times. Uniworld and the S. S. Maria Theresa was by far the most satisfying cruise line ever...The staterooms were beautiful, the service was "white glove" the food was ... Read More
Best vacation I ever had and I have been around the world 11 times. Uniworld and the S. S. Maria Theresa was by far the most satisfying cruise line ever...The staterooms were beautiful, the service was "white glove" the food was excellent.. The ports of call were breathtaking....... I would rate Uniworld as a Ten plus............Top of the line drinks included, there was nothing that was extra........The butler service was over the top....We had two butlers that took care of almost every need...Laundry service was also included.....Pick up the phone and ask your butler to pick up our slacks and press them for dinner.....Need your shoes polished, no problem....I got a spot on my tie during the captains dinner......They took the time to get the stain out the next day...Dress in country club casual except the captains dinner. I will never travel on any other cruise line....Once you travel Uniworld you will say the same. All tips and gratuities are included as well as all the excursions.... Book your cruise now....... Read Less
1 Helpful Vote
Sail Date: May 2016
Top notch. Not the cheapest but the best. Food was not only excellent and we know that is so subjective. But the staterooms are over the top and with High end liquors & spirits. The Tours were excellent and we saw all we ... Read More
Top notch. Not the cheapest but the best. Food was not only excellent and we know that is so subjective. But the staterooms are over the top and with High end liquors & spirits. The Tours were excellent and we saw all we wanted to see. There are cheaper River cruises out there but the quality was made this so special. We did dock next to another river cruise and walked thru it and was so glad we did Uniworld. You can't go wrong here. We did get a balcony but if you think you are getting more space forget it as the balcony takes up most of the stateroom. if you look at pictures of river cruises you won't see balconies sticking out on the side. Makes sense if you think about it. We went through 76 locks and there was no room for a balcony to stick futon the side. The fitness room was very small as I am sure it is on all river cruises. We did the 15 day from Budapest to Amsterdam. Loved every minute of it. Read Less
4 Helpful Votes
Sail Date: May 2016
We chose this Cruise Line because our friends had been on it before and exclaimed it was excellent. Now that we have been on the cruise, we totally agree. Everything was top notch. We are recommending the cruise to all our friends. ... Read More
We chose this Cruise Line because our friends had been on it before and exclaimed it was excellent. Now that we have been on the cruise, we totally agree. Everything was top notch. We are recommending the cruise to all our friends. From day one the service and the personal touches of the crew remembering your name and your preferences was exceptional. The programs description daily was very informative and let everyone know what was happening next. The food and the presentation of it was exceptional with all the personal touches. The tours were prepared and handled very professionally and very informative. Of course, what can you say about the local wines as they were matched with the food presented, which was presented very well. The rooms were designed and decorated very tastefully and made you feel like you were in the lap of luxury. We totally enjoyed the cleanliness and thoughtfulness of the crew and how everyone was there to help or make you more comfortable. We will be back in the next year or two. Read Less
7 Helpful Votes
Sail Date: April 2016
As we approached our 50th anniversary, we decided to make good on a promise to ourselves to take a river cruise in Europe. Upon recommendation of our travel agent, we chose Uniworld's Maria Theresa, European Jewels, embarking in ... Read More
As we approached our 50th anniversary, we decided to make good on a promise to ourselves to take a river cruise in Europe. Upon recommendation of our travel agent, we chose Uniworld's Maria Theresa, European Jewels, embarking in Amsterdam and concluding the trip in Budapest. We chose to arrive in Amsterdam two days early to view museums and tulip fields, then, joined our ship around noon on a Sunday to 'settle in.' The process was as 'smooth as silk' with no delays with warm welcome at the reception desk and an orientation to our stateroom by a charming staff person (Lucas). We enjoyed a sumptuous lunch and went up to the deck for the 4:00 pm departure. As it was quite chilly (this was mid-April), we were provided warm blankets--and champagne--as we watched the scenes go by on the Amstel-Rhine canal. The next 14 days were a wonderful experience in every way. Uniworld's assertion that the cruise is 'all inclusive' is no exaggeration. Food, drinks, shore excursions, service--exceptional in every way. Every staff person went out off their way to accommodate every request. Every stop provided a selection of two or three tours to choose, and local guides provided excellent info about their towns and regions. We enjoyed each day's activities, capped off with a delicious dinner accompanied by regional wines, and music and dancing in the lounge. I want to emphasize the personalized attention that each passenger is afforded--as this is what we appreciated most. It is obvious that Uniworld values each guest and puts its highest priority on providing an outstanding experience. And, indeed, it was! Read Less
2 Helpful Votes
Sail Date: April 2016
Our third Uniworld river cruise, following four Seabourn ocean voyages and the quality of the experiences is comparably high. Seabourn has an edge on dining, understandably so, given the size of ship kitchen facilities. Service and crew ... Read More
Our third Uniworld river cruise, following four Seabourn ocean voyages and the quality of the experiences is comparably high. Seabourn has an edge on dining, understandably so, given the size of ship kitchen facilities. Service and crew friendliness, however, are on an excellent par. Importantly, this includes Captains who are hands-on, readily accessible and determined to deliver the shipboard experience their companies promise. This Uniworld cruise was from Antwerp to Amsterdam, following by mere weeks the tragic events in Brussels. The ship sailed with approximately 75% of guests, surprisingly high in light of travel arrangements made difficult by the closing of BRX. Uniworld crew and locals along the Belgium - Netherlands route seemed to very much appreciate the efforts and moral support of those who made the trip. The Maria Theresa is a floating Versailles, with mirrors (upon mirrors) everywhere. Cabins are ample and, like all ship spaces, extraordinarily clean. Dining choices were more than adequate, with several meals being gourmet quality. Needless to say, cocktails, wines and beers were in abundance. The Cruise Director was the best we have yet to encounter anywhere. He and the Director of Hotel Services were highly energetic, seemingly omnipresent and anticipated passenger needs and questions. The ports and tours were well selected and presented. A "must" was the Keukenhof Gardens, preceded by an optional and very worthwhile visit to a working tulip farm. Uniworld has been consistently excellent over the years and various tours in providing a high quality, caring, experience. Next Uniworld cruise ... Portugal ... Holiday Markets ...??? There definitely will be a fourth! Read Less
9 Helpful Votes
Sail Date: April 2016
We picked Uniworld because of their reputation. Talked with many on the river cruise and they told us we made a mistake booking uniworld as our first river cruise because it can only be downhill from here unless we do another Uniworld. ... Read More
We picked Uniworld because of their reputation. Talked with many on the river cruise and they told us we made a mistake booking uniworld as our first river cruise because it can only be downhill from here unless we do another Uniworld. Everything was perfect. The food was over the top and not to mention the service. Even those who were not attached to our room would greet us every time they saw us. The tour were the best. We have done many tours over the years and many in Spain on the years trip prior to the river cruise and these tours were the best. Everything is high tech. With a TV in the mirror and the lighting system was top notch. On the tours they had excellent voice box you put around your neck and could hear the tour guide on the tour. The tour guides were all exceptional and spoke excellent English so we could truly understand. The drinks and gratuities were all included. And the drinks were top shelf if you wanted a cocktail. The only two downers were the exercise room as it was small and with 4 people in there it got a little crowded but then these are small boats and I guess you need to expect things like this. Also we booked a full balcony and paid extra for it thinking we would get a larger room. But when talking with others on ship the rooms are no larger and same type of window as the French balcony. Next time I will go that route. I loved the coffee room, where I could get a cup of coffee at anytime and a light breakfast at 6:00am. I am an early riser and this means a lot to me. Also I enjoyed the daily newspaper that was throughout the ship. Went well with my coffee in the morning. I was impressed on well they had everything organized. The tours were perfect times to travel and gave us free time and that was very important to us as we wanted to try some of the local food and beverage as well as do some shopping. They had maps at the front counter every day of the new port and it was very helpful to see where we were going. Can't say enough about this cruise except it will be very difficult to top it. Read Less
9 Helpful Votes
Sail Date: April 2016
We are experienced ocean cruisers so we tried not to compare river to ocean cruise as we had sailed on the now defunct Peter Deilmann river cruise over 10 years ago and anything would have been better than that experience. Suffice it to ... Read More
We are experienced ocean cruisers so we tried not to compare river to ocean cruise as we had sailed on the now defunct Peter Deilmann river cruise over 10 years ago and anything would have been better than that experience. Suffice it to say, Uniworld provides a superior experience from the standpoint of service on board. All personnel were committed to providing the best customer service albeit some a little surly such as the front desk purser. The staff are mostly Eastern European so language is a problem sometimes. The ship is beautiful if you like this kind of decor. It is kept immaculate. Dining room food and service were excellent with a great effort to provide personal attention to allergies (gluten). The chef and dining room manage would consult with me on each menu item and buffet offering. Very nice! We were in a suite #409 which was well furnished and kept perfectly clean by housekeeping. The butler was attentive but not overbearing. The only complaint I have about the suites is that there is no comfortable place to sit and read except in bed. And the pop out "balcony" is a waste of space since most dockings were alongside another ship and it is not a real balcony. Better to use the space to provide a nice comfortable chair. The bed was extremely comfortable and there was plenty of storage and closet space. The bathroom was very nice with two sinks and a large shower. Tours which are included in the fare were very good. Rik, the cruise director, was excellent and engaged the guests well plus providing a plethora of information since he is from the Netherlands. We really enjoyed him. There we a number of cancellations on this cruise as it was in the aftermath of the Brussels attack many decided not to travel. Uniworld was working hard from their corporate office to change itineraries for those of us who had purchased airfare through them. We tried to do this before we departed but they would not do so. Many of us experienced a lot of stress not knowing which airport we would fly back from and communication between the ship and corporate was very poor. I would not book airfare through Uniworld again because of this experience. Overall, it was a good experience but river cruising is just not for us. I don't enjoy the cramped spaces in the dining room and suites, albeit they are beautifully decorated. We will stick to ocean cruising in the future. Read Less
6 Helpful Votes
Sail Date: April 2016
We had been on more than 15 cruises inner travels but had begun to explore river cruises back in 2009 when we took the family to Europe. Since then, we have made 3 river cruises with another coming up the end of May. Uniworld has ... Read More
We had been on more than 15 cruises inner travels but had begun to explore river cruises back in 2009 when we took the family to Europe. Since then, we have made 3 river cruises with another coming up the end of May. Uniworld has proven itself to be our favorite line. The itinerary's are exceptional, the ship's decor and ammenities lush and beautiful, and the service impeccable. Things such as mid cruise evaluations which received immediate follow-up were of notable significance. Not only did our ship have an indoor pool but the bar, salon, and dining rooms were well appointed, comfortable and pleasant. Our room was comfortable and had many features never before seen on a river cruise (i.e.: heated bathroom floor, best bed ever, exceptional ventilation, rain forest shower, mirrored TV, and wonderful storage space. The service, from in room help to mealtime servers to cruise management were most helpful. They were "how can we help make your trip better" types of people. They were empowered to make it happen. And, as I said, the mid cruise survey was immediately read and implemented, such a rare occurrence. I also want to comment on the guests. We met so many truly wonderful people. I can, honestly, say that every person we met was someone I would enjoy socially whether on or off the ship. My husband and I shared contact information with multiple people. We do believe that the people who select Uniworld are a reflection of the company. We love Uniworld and have already booked our next cruise with them for 2017. Read Less
7 Helpful Votes
Sail Date: December 2015
This was our 4th river cruise with Uniworld, having been on the Castles of the Rhine, Bordeaux and Provence trips previously. We chose the 11 day Enchanting Christmas & New Year's Cruise on their newest ship SS Maria Theresa. We ... Read More
This was our 4th river cruise with Uniworld, having been on the Castles of the Rhine, Bordeaux and Provence trips previously. We chose the 11 day Enchanting Christmas & New Year's Cruise on their newest ship SS Maria Theresa. We wanted to celebrate my 60th birthday, and to experience Christmas in Europe. Being from Australia we hoped to see snow but this was not to be this year. In fact the water level in the Danube was so unusually low that the ship was unable to sail further than Vienna, so we spent the last 2 nights in Budapest in a hotel. More about that later. We were interested to compare this ship with her sisters SS Marie Antoinette and SS Catherine, both of which we had loved. We were not disappointed. Her decor features a more restrained soft colour palette but is otherwise similar and equally beautiful, some would say more elegant. The large dining room, salon and smaller lounge with enclosed swimming pool remain. We found the new tiny "cafe" room on the lower level to be handy and were surprised we didn't encounter more passengers there. Self-serve hot drinks, iced teas etc and a small range of snacks were available around the clock, with little tables and seating enough for 10 or so people comfortably. It also has a larger version of the mirror TVs present in our staterooms. Two of us enjoyed relaxing there one afternoon watching a recent on-demand movie without having to sit on a bed. Our Category 2 staterooms at 194 sq ft (18 sq m) were an adequate size, all the more because of the generous and clever storage space, including huge drawers in the en-suite vanity. There was a small table and chairs next to the french balcony. We actually prefer this arrangement over the full balconies in Category 1, as they reduce the size of the room itself. We thought the standard of on-board dining was better than ever on this cruise. We particularly marvelled at how perfectly done and tender the meat was every time, with the meal quality and presentation worthy of any top restaurant. The service was great and drinks generously served at all times. Christmas Day involved a day trip to Oberndorf and Salzburg, where we had a catered lunch which unfortunately was a let-down. It was only a small part of the day though. With the crew and passengers' carol singing and special dinner on Christmas Eve, and then Christmas Day dinner on board it didn't matter. In fact we were pleased not to have over-indulged at lunch. New Year's Eve at the Ethnographic Museum in Budapest on the other hand was a perfect combination of stunning surrounds, fantastic entertainment all evening and 5 star caterering. Bravo to the Cruise Manager for organising this event. Entertainments on-board again were of excellent quality with a good variety of types. We were also treated to wonderful private concerts in Vienna and other smaller locations. While we were sad to leave the beautiful Maria Theresa prematurely, we were very happy with all the alternative arrangements made for us by Uniworld. We were bussed 4 hours, including 2 comfort stops, to Budapest. We arrived in time for lunch in the town before checking in to one of 2 hotels which miraculously had enough rooms us all. We were happy with our 2 nights at the Intercontinental Hotel, especially its location on the river with wonderful views. If we are lucky enough to go back Budapest one day I would happily book there again. Uniworld covered the cost of the room with breakfast and free wi-fi and gave each of us an amount of cash to help cover other meals we would have had on board. In addition we were given very generous discount vouchers to offset the cost of a future cruise, even though the circumstances were completely beyond Uniworld's control. We hope to be able to use our vouchers within the 2 year period specified, but would book again with Uniworld even without the them. They truly are a quality company. Read Less
3 Helpful Votes
Sail Date: November 2015
Christmas had gone (so markets were closed, that was fine - just a question of product title) enchanting it was not, a river cruise it was not, the ship only sailed at 1am when everyone was asleep, just one daytime half day cruise. We ... Read More
Christmas had gone (so markets were closed, that was fine - just a question of product title) enchanting it was not, a river cruise it was not, the ship only sailed at 1am when everyone was asleep, just one daytime half day cruise. We were robbed of the second one AND the entry to Budapest (albeit at 6am in the morning!) because of lack of sufficient water in the Danube. This was incredible since there had not been enough water since before autumn and we could have been warned and could have then chosen another cruise. So the cruise was just a glorified Coach Holiday, with the ship as hotel, coach trips and walks into villages. I loathe coach trips and am not very fond of hotel holidays. Insult to injury, the group was put into two different hotels, we were furnished with inadequate Euros for lunch and dinner and drinks in Budapest. two and a half days without the much advertised free drinks!!! A coffee or chocolate in Bratislava (coach from Vienna) was nearly £5! There were good things too, but for the huge amount such a trip costs it was a cheat. Read Less
15 Helpful Votes
Sail Date: August 2015
We booked with Uniworld in a suite, category 1, room 403. The food was excellent, butler extremely efficient. The staff was just working. I'm not sure why they started this cruise knowing the river was low in certain sections ... Read More
We booked with Uniworld in a suite, category 1, room 403. The food was excellent, butler extremely efficient. The staff was just working. I'm not sure why they started this cruise knowing the river was low in certain sections and may not be able to complete the full trip due to low water levels.and that was the problem in a nutshell. Disregarding the desires of their clients. Guess they were hoping it rained. I think all the clients should have been informed of the situation and given a choice to re-book. I hated being bused the last 4 days, the climbing in and out , the discomfort. The packing and unpacking the change of itineries and missing the hearing enhancers.we were exhausted by the end of the trip. Actually 2 couples on the ship were called and told this before disembarking so the cruise line KNEW of the possibility. And as long as a possibility existed we as luxury paid clients should have been given that information. The rest of us had no idea until we had to leave the ship with 4 days left. Bused to Austria and Budapest. Put up in lower quality rooms and allowances for 3 meals along with many of our suite amenities not included at the lower quality hotels. Even though the food was good their handling of this enormous situation left us knowing we would never use Uniworld again. Barely evening entertainment to speak of. Almost everyday the top deck was not usable. The decor was in the style of Maria Theresa period gone wild. Mirror mirror everywhere. The dining room food was very good but the buffet and service stations were in the path of entering and leaving the dining room. As a result a lot of traffic incurred. I did not like open seating. I would rather be given a choice of sitting with or without company before randomly trying to find a place to sit .if you didn't get there exactly at 7 pm. Plus at 9:30 the staff turned on the lights and started cleaning up around us. We were not trilled with the cruise. Maybe because of the way it ended. It left us feeling taken advantage of. We have tried to speak with Uniworld, wrote letters to them and our agent. Everyone agrees we should be refunded for the last few days . If nothing else, don't go unless you are sure the ship will sail for the full amount of days you are planning. Be informed. Read Less
8 Helpful Votes
Sail Date: June 2015
My cruising background: * Sea Cruise Nights: (about 280, mainly on Seabourn) * River Cruise Nights: This is my 1st River cruise. OUR SUITE: 406 PROBLEM #1 - INTERNET Internet access is free, and fast enough. But there is a ... Read More
My cruising background: * Sea Cruise Nights: (about 280, mainly on Seabourn) * River Cruise Nights: This is my 1st River cruise. OUR SUITE: 406 PROBLEM #1 - INTERNET Internet access is free, and fast enough. But there is a big problem with accessing anything else than BASIC email and WEBSITES. There seems to be a firewall between the ship and the world that is set as follows: * ALLOW: Web pages & Basic email * DISALLOW: All else For example, this is what I could NOT do initially: * Send email via Secure SMTP. Specifically ... my outgoing email is set to use the (common) port 587 for secure email. It is blocked. * Login to my work server via Microsoft's RDP protocol. That outgoing port is blocked. * Login to my security camera server. That port is blocked. * Make VoIP (phone) calls via my VoIP service provider. Also blocked. All these tasks are essential for me to keep in touch, and manage my business. I reported this to the reception, and it seems I am not the first to mention it; I overheard others with similar problems. The front desk was very helpful, and asked me for a list of the servers:ports I needed to contact and they requested them to be unblocked. About 24hrs this was done successfully and I had full access to all services I needed. I travel extensively and used the Internet from many hotels, airport lounges, cruise ships, .... Never seen this problem. Uniworld really needs to get rid of this silly policy of blocking everything by default, and allowing through only some things. It can not work in the long term. (By all means - I have no problems if they block bandwidth hogs like Youtube, but not my secure email). I happen to be very well versed in Internet technology, so was able to diagnose these issues. But most people will simply see things 'not working' and get angry. [For those reading this thinking "Gee - He is on holidays ... surely he can leave work at home for a while!". Like some others on board, I own my own business and that business affords me the luxury of being able to cruise frequently. While I have people that generally run the show, sometimes you need to get involved from time to time. Access to secure business email is not a luxury for me. I want to also point out I had no compliant with the Internet speed. Yes - it was not as fast as at home, and yes it dropped out from time to time. That I understand. I can live with slow email, but not zero-email.] PROBLEM #2 - VIBRATION After leaving Amsterdam, the banging of pipes in the ceiling woke me up. Something needed to be tied down. Reported to reception and was told: "That will stop after Koln, as we travel slower in the next stretch of the river.". Hmmm.... no comment. Everything was much quieter on subsequent cruise nights, as we travelled slower. PROBLEM #3 - LOOSE FITTINGS This I put down to simple teething problems with a new ship, but things like the door knob to enter our suite is loose and rattly. Odd for a brand new ship ISSUE #1 - ROOM SIZE I will preface this by saying this problem is with me - not the ship. We have a Suite (#406) as the size of the normal cabins is too small for me. But even a Suite is compact. There is an annoying small partition between the bed and the 'balcony' (Hint: it is not a balcony - it is a part of your room that has been partitioned off - making the room feel smaller as a result). I would have prefered the partion and the glass sliding door to that 'balcony' removed completely. GREAT POINTS * The 'Mirror TVs' are outstanding. (What looks like a Mirror becomes a TV when you turn it On). Really cool! * Service. Fantastic. I would say it is better that Seabourn. One of the benefits of small-ship cruising (we were 91 passengers on a ship that can accomodate 150) * Food and Wine. 8 out of 10. Good, standard food, well presented. Good quality wines with staff that soon got to know your preferences. I liked the inclusion of 'regional' food and wine specials as we cruised (e.g. Bavarian specialities in Bavaria, Hungarian specialities in Hungary, ...) * Included Excursions: I am not a fan of bus trips and tour groups that have to maintain the pace of the slowest person, or the most frequent toilet-seeker. But Uniworld structured this very well. Each port generally had a CHOICE of free excursions. Generally there was a higher-activity excursion hosted by the on-board fitness expert; we noted about 10% of the passengers did this. Then there was the rest of us on the more normal trips. But even in this group, it was split into two classes of people: The 'normal' groups, and the 'Gentle Walkers'. This was great as it allowed those with mobility problems an excellent alternative, without slowing down the rest of us. By the way - all excursions were hosted by local guides with excellent English. And we had QuietVox boxes; we all had a radio receiver (with volume control) and earpiece, and the guide had a microphone and transmitter. Everyone could hear clearly! Top Kudos to the Cruise Director - Chad. He did a fantastic job in every respect. I also noted that Chad seemed to book more seats than needed. There was always spare seats on the busses. And at the concert in Vienna, Chad asked for 100 seats in the room, even though there was only (about) 80 of us attending. * Bed. My wife said best bed she has ever slept in. OVERALL Loved it. Highly recommended. I did not get 'castled-out' or 'churched-out' as expected as each port was pleasantly different from the next. A very memorable experience. Read Less
9 Helpful Votes
Sail Date: June 2015
Some background information on the cruisers: Couple in early to late 50's. Have over 200 days on Seabourn this was our first river cruise. Embarkation: We made our own way to the ship at it was very easy to locate. We arrived ... Read More
Some background information on the cruisers: Couple in early to late 50's. Have over 200 days on Seabourn this was our first river cruise. Embarkation: We made our own way to the ship at it was very easy to locate. We arrived around 12.15 and as our suite was not ready we looked around the ship and then had a buffet lunch. Very easy embarkation process. Ship decor: I have heard some posters on cc say they would not sail on Uniworld because they did not like the decor. What a pity to miss out on experiencing Uniworld for this reason Decor is subjective but I will say right now that I loved the decor and really appreciated the fine eye for detail that this ship had. Would I furnish my home in this theme, certainly not but as I was only living with this decor for 15 days I really enjoyed it. I felt like I was living in one of Maria Theresa's palaces and the theme of the ship made sense when we did indeed visit some of her palaces. The Ship: We loved the Leopard bar at the back of the ship and would meet friends there every evening before dinner. We also had a light lunch of soup and sandwiches one day outside which to be honest is too noisy when the ship is moving. The main dinning area never felt crowded but I will say that most of the round tables were taken first as these are much easier to move around when you are getting up and down to go to the buffet. I like that the blinds were moved up and down automatically by the staff if the sun was shinning in guests eyes. The Viennese cafe we hardly used but you could always go down there and make yourself tea or coffee and have a pastry. The Theatre room looked lovely and cozy but we never used this either. The pool we did use and more than a few times. I have heard that guest think it a strange location for a pool but we did not feel this at all. Yes you can see into the pool from the Leopard bar which gives that room a more spacious feel and the mosaic tiles in the pool are truly beautiful. However once a guest enters the pool all the glass becomes frosted and no-one can see in. The pool was heated to a nice temperature and we enjoyed our swims in there. For those of you going on the Maria Therese I encourage you to try the pool out. The main lounge area was very nice and the veranda at the front was also well used. It had an automatic shade that when sunny could be extended. The only problem with this area was that it was the smoking area and we had a few heavy smoker on this cruise so we did not use it very often. The top deck had a lot of chairs and a lot of sun coverage and we saw many passengers doing their daily walking around the deck. We liked this area but because of the bridges were had to go under it was closed for a long portion of the trip. The Staff: In this area Uniworld really excel. To me the staff were as well trained as Seabourn staff and they were very friendly in an unfamiliar way. They had the balance just right. The staff could not do enough for you. No, was never an answer we were given. Chad the tour director was an ex-Seabourn staff member and he was very professional and friendly. He was well liked by all the guests. The Food: We enjoyed the food and wine on this cruise. The lunch buffet was always varied and both at lunch and dinner they often had a local specialty. The wines were a real surprise for us as the quality and variety was far better than anything we are offered on Seabourn. Some of the fish dishes on the dinner menu were not to my liking but there was always something I enjoyed to order. I would say that the food and wine were of a very good quality and presentation and we were very pleased with Uniworld in this area. Passengers: There were 35% Americans %35% Canadians 20% Australians and the rest were European. They ranged in age from mid 30's to late 70's and maybe a few in their 80's. Nearly every passenger was very mobile and energetic. Uniworld always had an easy walking group which consisted of about 6 guests. This worked well as they held no-one up and had there own group where they had no pressure to keep up with the group. The guests were all friendly and we had some fun nights. Excursions: We used the ship's bikes at one port and found them to be really good. They also offered you bike helmets if you wanted them. We did most of the walking tours and found all the guides to have very good English. The voice box system worked really well but when they say do not forget your voice box for the tours they really meant it. The guides may have one to spare but on one occasion a guest forgot her system and there was no spare for her. This was at the later part of the cruise so she should have been in the habit of taking it from her room before a tour. My husband did the tour to the BMW factory and really enjoyed it. As this tour was finishing around 2.30 the ship was concerned they would not get back in time for lunch so gave all the guest going on this tour 15 Euro to buy lunch in town. This meant a number of men found a beer garden had german sausage and steins for lunch. The 15 Euro well and truly covered their lunch and beer and a very merry group returned to the ship late that afternoon. We paid for the optional tour to the Vienna Musical and this was well and truly worth the price. Not only did they have music but they had two opera singers and some ballrooms dancers doing the Viennese waltz. So even if your not a music buff you never became bored. We also did the optional tour to the winter palace and this was also a very good tour. Again Chad really worked hard to make these tours run smoothly. All our groups returned to the bus on time and we never had a problem with waiting for anyone. On one tour a passenger from another ship missed their bus and we took them back to the port. This never happened with our group. Entertainment: We did not enjoy the singer in the lounge so we really did not go there in the evenings. One night they had a guitar player/singer and he was very good and we along with other guests really enjoyed him. We are not into local folk music so did not go and see the Um pa band. We did get up and dance one night but most evenings found us up on the deck taking in the sights (there was a service bell up on the deck should you require a drink) and enjoying a wine. Or if the deck was closed then we enjoyed the back of the Leopard bar either inside or outside. My husband attended all the lectures and he enjoyed them very much. Also Chad was on the speaker up on the top deck during our cruise where there were lots of castles explaining the history of the region on the castles. This we really enjoyed. We also appreciated the lack of announcements in our room or on the deck to give us inane information we gad already read in our daily schedule. Extra: Our butlers said they would like to give our friends in suite 407 and us a special surprise. At 500 p.m. they came to our room and set up caviar and a bottle of Champagne. They then proceed to very ceremoniously bring out a saber and de-cork the champagne by swiping the saber down the seam of the bottle. It was a great sight to see and we had so much fun. They also gave us a small gift each before we left the ship which was greatly appreciated. We were leaving the ship early in the morning at 5.30 a.m. and as we were catching a train to Prague the ship gave us lunch boxes so we would not be hungry on the train. We had sandwiches, cake, fruit and juice and snickers bars. Uniworld really wanted to please their guests and in our case they certainly did. We are going to Egypt with Uniworld in November and I hope I can post as positive review on our return. Read Less
6 Helpful Votes
Sail Date: May 2015
For obvious reasons I have never had the opportunity to familiarise myself with the decor of the average 17th century baroque brothel but, had I done so, I am sure that I would have felt perfectly at home as soon I had set foot on this ... Read More
For obvious reasons I have never had the opportunity to familiarise myself with the decor of the average 17th century baroque brothel but, had I done so, I am sure that I would have felt perfectly at home as soon I had set foot on this ship. Whatever possessed them to decorate it as they have, I cannot imagine. Almost the entire ship is a melange of gold leaf, shiny stuff, tassels, mirrors, glass, marble, ornate furniture, competing textile patterns and, in the dining room and lounge, badly made Austrian style curtains. Added to which the whole lot had been distressed (I spent a worrying few moments when we first got to our cabin trying to get the brown spots off the mirrors, only to realise that they were supposed to be there). The one oasis in this headache-inducing riot of over-the-top, disneyesque fantasy was the Leopard Bar at the back of the boat which was cooly and impeccably decorated and furnished; we spent most of our time there when we were sailing. Having said that, and despite their obvious attempts to make it appear otherwise, this is a brand new state-of-the-art, luxury ship, full of the sort of 21st century touches that you would expect and extremely smart from the outside (one could feel quite superior when passing lesser boats to get to our handsome vessel). It was only two-thirds full and so there was always lots of space to sit where you wanted, to move around or to use any of the facilities offered on board. I don’t know if things would have been different if the ship had been full. The beds were enormous and very comfortable (in fact, they could have been a foot narrower and given us more cabin space which was extremely limited). Unlike the previous reviewer, we had ample hanging and drawer space.The walls were actually padded so there was no noise at all from adjacent cabins, nor could we hear the ship’s engines. The shower room was full of marble and mirrors and was quite luxurious with optional underfloor heating. The shower (big enough to bend over and pick up the soap when you drop it) had the option of a hand-held shower or a one coming from the ceiling. The hot water never ran out. The shower gel, liquid soap and body lotions were in dispensers fixed to the wall. The hairdryer was not fixed to the wall and was very powerful. At night, there was a gentle blue light which did not invade the sleeping area - a good idea. Towels and flannels were beautifully fluffy and soft. Unfortunately, the temptation to fill the cabin with gizmos had not been resisted. All the lights were controlled by sort of touch-screen control panels and I never did work out how to switch off the lights that I wanted too switch off. How I longed for good old-fashioned switches. The main mirror was a sort of display panel when activated which, at least, meant that you did not have a free-standing television taking up space. The Service Impeccable. Nothing was too much trouble. For example: because there were only 20 non-Americans on board, we decided that it would be a good idea to have a ‘Commonwealth Dinner’ so that we could meet up. We put the idea to Georgina Sousa, the Hotel Manager, and it was immediately organised. A menu was decided upon, the Leopard Bar was reserved for us and invitations were sent out. They even decorated the bar beautifully with a little picture of the Queen and the flags of the Commonwealth countries. It must have taken them ages and we had a wonderful evening. The Food Consistently wonderful. I cannot fault it in any way. Breakfast and lunch were self-service from an absolutely enormous choice and dinner was formally served. The Maître d’ gave us a little talk each evening just before dinner on the wines that he had selected for that evening and why. On several nights, even more formal ‘Fine Dining’ evenings were held in the Leopard Bar at no extra cost. On-board Facilities The sun deck was closed for the greater part of the trip. Peter, the wellness coach, offers a comprehensive fitness and well-being programme (I had a massage and it was excellent). There was a little, well-equipped gym which was usually well used. The little swimming pool had a sort of artificial current gizmo so that you can swim without ever going anywhere. The films available, both in your room and in the cinema, were rubbish - completely out of date. The lectures were good. There is a laundry room. The Itinerary I think that the itinerary needs to be reviewed. Some stops would have benefitted from being longer, even at the expense of some of the smaller places we visited. The real weakness was at the end where we only had an hour and a half in Cologne - (just enough time to visit the cathedral really). (Admittedly there had been an additional walk in Cologne starting at 7.00 a.m. which, on reflection, I wish that I had done). After that we spent until early the next morning sailing to Amsterdam for, as far as I could see, no particular reason. Unless you pay for an extension, you are then transferred straight to Schipol Airport and you never actually see the city. Therefore,it is a bit disingenuous to describe the trip as from Budapest to Amsterdam. It finishes at Cologne. With one exception, the local guides were very knowledgeable, often very amusing, and fluent English speakers. Our wonderful Cruise Manager, Christine Bremberger, organised them, and us, with unfailing patience, good humour and thoroughness. She also briefed us on the next day’s visit the evening before. There seemed to be nothing that she did not know about each destination and about the countries that we passed through. The excursions were quite varied. We particularly enjoyed the optional Viennese Music Night in Vienna (and thought it worth the extra cost), the visit to the BMW plant in Regensburg, World War II Nurenberg and the organ recital and tour of Passau. Safety and Security I am a little concerned about the lack of security on all these ships, especially when ships are moored up against each other so that anyone can walk through a ship. Perhaps a swipe card system would tighten up the security. Although the Captain’s lecture on safety was very comprehensive, there was no practise at putting on a life jacket (although it was demonstrated by some of the crew) nor did we go to our actual muster station on the sun deck because the weather was inclement. Overall An expensive holiday but on a luxury ship with superb food and service. The itinerary needs to be looked at again and the company needs to describe the differences between cabins more accurately in its brochure. I suppose that it is too late to do anything about the decor but, when the time comes to refurbish it, I hope that they think again. However, we would certainly consider another cruise on a Uniworld ship. Read Less
S.S. Maria Theresa Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.4
Entertainment 4.0 3.9
Public Rooms 4.0 4.6
Fitness Recreation 3.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 4.5
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.1

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