Sail Date: April 2018
We truly enjoyed our cruise but were very glad we brought along three things: a deck of cards, raincoats, and our dear friends. The ship, staff, and food is all great. The itinerary was fine. The problem we had was at just over 50 ... Read More
We truly enjoyed our cruise but were very glad we brought along three things: a deck of cards, raincoats, and our dear friends. The ship, staff, and food is all great. The itinerary was fine. The problem we had was at just over 50 years old we were the second and third youngest on the ship (a daughter who went with her parents beat us for youngest). By far. This meant that all excursions were with a more “senior” group-lots of bathroom stops and endless questions. Please, please, please Viking-have an app for each city so that not everyone has to be in groups. This is not difficult nor expensive technology! This also meant meals and entertainment was always with “seniors”. Believe me when I say by 9pm (no typo) the ship was asleep! We got to know the excellent bartenders. They could not have gone out of their way, been more professional, or more fun. Besides the tulips they were the highlight! We had ordered the beverage package (order before you leave US or it is more expensive) so the bar tenders knew us well. There was nothing they wouldn’t get us-even at dinner they brought wine “they thought we would like better and enjoy”. Terrific. Unfortunately, we were not docked in downtown Amsterdam. We were about 15 min away in at a very industrial dock. So much for the view from our veranda! However, this also was a hassle for us because we like to do things on our own (a huge shock to the crew who could not believe we would rent bikes, see the tulips, go to dinner, go to Belgium all on our own). This meant cabs or taking the shuttle bus offered. Not convenient but it is in your brochure literature- not that that makes you feel better when spending so much money on a cruise. We were there for peak tulips. They were fantastic! We know we were very lucky. We also decided since tulips have a kind of their own we would arrive in Amsterdam early with the pre cruise package at the Hilton near the museums. We also planned it so we would be there for the tulip parade (trust me when I say it is quaint and nice but the Rose Bowl has nothing to ever worry about. We were glad we went but could have missed it and not been sad. It is quite small by US standards. Think garbage trucks and delivery trucks with flowers on them. Four or five great floats and the rest ...well, let’s just say it is nothing I would plan a vacation around. We rented bikes outside Kuekenhoff and it was a breeze and lots of fun). We were VERY glad we had seen the ore our cruise. We saw them on a picture perfect day (go as early as you can as it gets very, very crowded. I think we saw a thousand buses...not kidding) and took tons of pictures. On the day we saw them with our cruise it was cloudy, rainy, and the flowers were just a tad past peak. We felt quite smart for our planning and quite sad for the people on our cruise! We used Uber to get to the gardens and I think it was 35 Euros for the four of us (don’t try getting back by Uber after the big aparade....trust me when I tell you it took hours- luckily, there was a pub ). We thought the entertainment on the ship that was local and brought on board was really, really good. Unfortunately, the nightly entertainment wasn’t the best. Sweet couple but again-sang songs for those of the crowd that were 75 plus. We played cards. A lot! Food was quite good. Interesting and varied. They tried local food and wine as much as possible. I appreciated that. My husband loved going to the battlefields (I went to the Kroller Muller and ended it) and thouhgt the local guides excellent. We loved Hoorn, learning about the levies, home stay (we brought a small gift-do as our hosts were delighted), tulip fields, biking, guy who made wooden shoes and the farm visit, music, wine, cheese, chocolate, All in all, we really liked the cruise. Our weather could have been better but it was April in the Netherlands. We have talked with others that have done Viking cruises And they all say to try again. They also say that this cruise tends to skew “older”. Even Viking says that. Yes, yes it does! The thing is-you don’t go far on these river cruises. You can drive in a short amount of time. With that in mind it is the service, views, food, etc that matter. Unfortunately for us, we really couldn’t use our Veranda (I wouldn’t bother except that we were on the same floor as everything which was great) and only went on the top deck once. I guess my only other pet Viking peave is the tipping. For the love of Goodness Viking-just pay your guides a little more and do away with tipping. It is most annoying! I’d rather my cruise be $50 more and not to have to worry about bringing Euros to tip the tour guides. Plus, it is very awkward as some people tip and others don’t. Ok one more thing....Viking likes to cruise at nigh because then their guests have longer in port. Which is true. However, when you dream of your Viking cruise after seeing thousands of tv commercials you do think you’ll have more time relaxing on the ship as it motors along. You don’t really on this cruise. And the ports are very industrial. Not the quaint town ports you dream about either. Read Less
2 Helpful Votes
Sail Date: September 2017
A friend took the same river cruise earlier in 2017 and told us about his great experience so we decided to take the same cruise. We were glad we did. the ship, crew, dinning, entertainment, service and accommodations were super. Better ... Read More
A friend took the same river cruise earlier in 2017 and told us about his great experience so we decided to take the same cruise. We were glad we did. the ship, crew, dinning, entertainment, service and accommodations were super. Better than we could have imagined. Entertainment on board was great. The ports and excursions were spectacular. We added some additional excursions after our trip began. The only drawback we encountered was that some guides did not want to be filmed. I'm a videographer and two of the guides on our trip did not wish to be on camera (they didn't same why). However, they did not have a problem with other guests in our group using the cell phone to shoot video. There problem seemed to be that I was using a professional 4k camera. Except for the one drawback with the use of a video camera, everything else was great. My wife and I are currently looking over Viking Cruises for this year. Since my wife is still working, finding a cruise date when she gets her vacation is a challenge. We have told many of our friends about our Viking River Cruise and several have expressed their interest in taking a Viking Cruise. Read Less
1 Helpful Vote
Sail Date: September 2017
My husband, my sister-in-law and her husband and I, chose the Grand European River Cruise so that we could see ports the way the ancient merchants did. My travel companions had all been to Europe before, and saw places that they'd ... Read More
My husband, my sister-in-law and her husband and I, chose the Grand European River Cruise so that we could see ports the way the ancient merchants did. My travel companions had all been to Europe before, and saw places that they'd never been as well as a few they were delighted to visit again. Viking Cruises gave me my first European experience, and I was entranced by the beauty of Hungary, Austria, Germany and the Netherlands. Layers of history were peeled aside at each town and city by friendly tour guides, creating a desire in all of us to learn more. Traveling by cruise ship was an unexpected delight. It was freeing to visit so many places without dragging our luggage to each one. After a long day of exploration, we were absolutely pampered by Viking staff with delicious gourmet meals and a glass of wine. We could relax with new friends, entertained by the excellent "Jazz Bites" duo, or retire to our attractive stateroom, kept fresh and clean daily. Luxury accommodations, served meals, and having someone do the itinerary planning for you are all wonderful things, but without a stellar staff, such as we had aboard the Viking Gefjon, none of that would matter! Thank you Attila, Zeljko, Dejan, Stanislava, Marvin, Alan, Petar, among so many others, for making my first trip to Europe so memorable! Read Less
4 Helpful Votes
Sail Date: September 2017
We have just returned from our Viking Grand European Tour from Amsterdam to Budapest, with 2 additional days each in Amsterdam and Prague.. We departed on September 5, 2017 and returned on the 25th. This was a celebration of our 50th ... Read More
We have just returned from our Viking Grand European Tour from Amsterdam to Budapest, with 2 additional days each in Amsterdam and Prague.. We departed on September 5, 2017 and returned on the 25th. This was a celebration of our 50th wedding anniversary We chose Viking because of their fine reputation and ship size. There were 186 passengers with a ship staff of 52. Most passengers are aged 45+ and the ships, tours, and staff are designed for that age group. From the first day to the last, this trip was nothing short of magnificent. From our arrival in Amsterdam to our departure from Prague the Viking staff was there to assist us and attend to our needs and comfort. Viking exudes “attention to detail.” At all stages of this trip our luggage was handled in an expeditious manner, whether from arriving at the airport, to the Hilton (Amsterdam), to the ship, to the Corinthia (Prague), to the airport . Not one problem. We could write a book on the ship and staff but, suffice to say, it could not fully describe this great experience. Nothing was overlooked. The staff could not do enough for each and every guest. Breakfast a morning joy. Lunch was a daily treat. Evening dinner was a delightful culinary experience. Prior to dinner, we enjoyed time in the lounge. Just about any beverage you would ask for was available (suggestion - purchase the drink package). In addition, there was always some special treat being served. Every evening there was a briefing on the next days activities, that evenings dinner choices, and post-dinner activities. There were a number of interesting programs and lectures which were offered to the guests Side-tours: many are included and many are at additional cost. We did both and were completely satisfied with Viking’s professional guides. Lots of walking so wear comfortable shoes. Important – the tours are designed from easy to somewhat strenuous so read the tour descriptions carefully. Weather – nature is in charge. This may sound minor, but Viking supplies great umbrellas. Clothing – We made the error of bringing way too much. We discovered that 95% of the men and women wore jeans or other comfortable garb. There were no formal evenings. Finally, repeat all the above. Read Less
1 Helpful Vote
Sail Date: July 2017
This is not a fan fair cruise, like you would get on the Giant overloaded 3500 people Cruise Ships. The good thing is that Viking does not advertise it as that. They are advertising a relaxing, do as you please and enjoy with option that ... Read More
This is not a fan fair cruise, like you would get on the Giant overloaded 3500 people Cruise Ships. The good thing is that Viking does not advertise it as that. They are advertising a relaxing, do as you please and enjoy with option that you can or not take. The Cruise line can not control when the Water is high and they have to close the upper deck, just like big ships can't control hurricanes or bad weather that comes up. So get used to it. The ship has Room for up to 180 guest, they have a crew of 60, so every guest is well taken care of by the second day the staff will know your name and your likes and dislikes.that is not necessarily the case with a crew of a 1000 on the big ships . The food is excellent, with a mix of food for all cultures likes, served in the main dining room or in the Veranda lounge, again the attention to details by the Staff is second to non they all do multiple jobs in order for you to enjoy this relaxing getaway, plus free beer and wine during the assigned dinning hours. You will not get that on the giant Bucket ships, you're one of many, just a number. Are the rooms on the smaller side, yes but not any different then the big ships or some overpriced Hotels as far as that goes. No this is not a cruise for kids, take them on the big ships where there is plenty for them to do and experience. So get of your horse and enjoy the world of river cruising. As a side note I have been on 25 cruises around the world and the river cruising is the best way to relax and enjoy. Thank you for giving me the opportunity to share my Thoughts. Read Less
3 Helpful Votes
Sail Date: July 2017
The river cruise allows one to see Europe, both the small villages and large cities without having to spend every night in a different hotel and hours on a bus without anything to do other than sit. River cruising is intimate and relaxing. ... Read More
The river cruise allows one to see Europe, both the small villages and large cities without having to spend every night in a different hotel and hours on a bus without anything to do other than sit. River cruising is intimate and relaxing. I would have liked the top deck to be open more but with the locks and bridges that was not possible. The on ship entertainment was nice, the food and service in the dining room was topnotch. The daily tours were informative and the tour guides had a good command of the English language, were always knowledgeable and eager to share with us their area knowledge of the area. I liked that there was always a tour group that went at a slower pace for the individuals who were not able to physically keep up, there were quite a few people with walking aids on the trip and they were treated the same as the other guests and had the same opportunities for the tours as the others due to having the slower paced group. Read Less
2 Helpful Votes
Sail Date: July 2017
I always kidding with friends anyone book a river cruise and I will join them I got the call come join us and we did! This was the best itinerary covered all the ports we wanted. Took a day or two to understand this was different kind of ... Read More
I always kidding with friends anyone book a river cruise and I will join them I got the call come join us and we did! This was the best itinerary covered all the ports we wanted. Took a day or two to understand this was different kind of trip. All the planning is done- you just enjoy! Embarkation was super easy we had Viking air & were met at the airport and take to the ship. Our cabin was ready for us and nice surprise. We had a quick snack upstairs and off to explore the city with the local guide from Viking. We learned that you must follow the times for meals or not eat. there is no anytime buffet but there were cookies and hot drinks. Most of the local guides were good and we learned a lot. visited many churches on our own. One thing we sis realize was that we were in certain towns on Sunday and that on those days nothing was open. I would make sure that next time not to spend a Sunday in Cologne. we took the optional Rothenburg ob der Tauber tour and it was the best! Highly recommend! We also did the tour with Ship Chief to the marketplace so much fun!. German night on the ship was amazing! We were told that the river was very low and we would be portaging around but We were lucky not to have to change ships to the Ve half way thu. Our Cruise Director David was always where you need him. We would stay after the tours in the city and then have to find the meeting place for bus back to the ship and He was there very time to assure us we were in the right place. Debarking from the ship was easy but Budapest airport not so much. terrible long lines to check in-- the flight was late which didn't give us much time to connect in Amsterdam. Next time I would ask for more connection time. I would definitely book again with Viking! Read Less
2 Helpful Votes
Sail Date: July 2017
This was our first river cruise as we had previously enjoyed four ocean cruises with another cruise line. The itinerary of this cruise really appealed to us and it didn't disappoint. We chose not to use Viking air and booked our own ... Read More
This was our first river cruise as we had previously enjoyed four ocean cruises with another cruise line. The itinerary of this cruise really appealed to us and it didn't disappoint. We chose not to use Viking air and booked our own air from IAD to Budapest flying KLM, it was a direct flight and we were impressed with their service. We also chose not to book with Viking for our pre and post travel hotels. Embarkation was smooth and we were immediately impressed with the service. Shout out to David, Chef Joey, Alan the maitre de, Dylon(sp) the bar tender and Stephan one of the many outstanding servers. I was impressed with all the tours and how smoothly everything ran. The only negative was we had purchased a cabin with a balcony and really couldn't use it due to the way Viking docks at most ports. I called customer service today and they issues us a credit, class organization. The cabin was much smaller than on the ocean lines, but comfortable, clean and plenty of storage room for the 15 day cruise. Loved the heated floors in the bathroom. The food was much better than on the ocean cruises and this includes the speciality dining. We enjoyed the guest lectures, the entertainers they brought on board as well as the father/daughter duo that sang in the lounge. We had 185 people on board but it seemed like even fewer than that given the outstanding service. We are already looking to book another cruise. Read Less
Sail Date: June 2017
Another great cruise by Viking... Met some wonderful friends, dined 3 times a day with our new friends from USA & Australia. Meals were exceptional, staff were attentive, loved going to dining room. Excursions were great, ... Read More
Another great cruise by Viking... Met some wonderful friends, dined 3 times a day with our new friends from USA & Australia. Meals were exceptional, staff were attentive, loved going to dining room. Excursions were great, added excursions even better. Thanks to our guides, not one disappointment. Our Cruise Director, David was amazing. He appeared everywhere, never needed to look for him, but there was never a reason to worry as everything was so well organized. Captain Marcel was very sociable. Always around to talk with. One day of grey weather out of 13 days, rather fortunate. Made cruise a delight. Lounge entertainment was great. Bar tenders were so good, always there to help out. Experienced a possible transfer by bus, but it didn't happen. We stayed on the same ship although water levels were low. Must of been magic. Thanks crew... Already booked for another cruise next year... Thanks Viking... Read Less
2 Helpful Votes
Sail Date: June 2017
The itineraries and destinations were all places that I wanted to see. One of the highlights is actually one of the more simple things though- the scenic cruising days that we would spend on the sun deck sailing past castle after castle in ... Read More
The itineraries and destinations were all places that I wanted to see. One of the highlights is actually one of the more simple things though- the scenic cruising days that we would spend on the sun deck sailing past castle after castle in the warm sunshine. Everyone that worked on the ship was amazing and had my name memorized which was awesome. I miss them very much! Don't get me started on the food. I was so spoilt! It was often difficult to choose from the options on the menu because they all sounded good. We loved the complimentary coffee/hot chocolate and cookie station. We often helped ourselves to a nice hot chocolate and cookie then would go back to the room and watch episode after episode of Downton Abbey on the very nice flatscreen tv's. Nicer than the tv in my house! As was the heated floor in the bathroom. I might have enjoyed myself too much. Made a lot of friends. Unforgettable trip. Read Less
Sail Date: June 2017
In a word, Viking River Cruises on the Amterdam-Budapest route is awesome. Opportunities for pre-sail stopover and post-sailing stopover, and spending extra days in the port of embarkation and debarkation. Staff was fabulous. The ... Read More
In a word, Viking River Cruises on the Amterdam-Budapest route is awesome. Opportunities for pre-sail stopover and post-sailing stopover, and spending extra days in the port of embarkation and debarkation. Staff was fabulous. The included tours were by and large 4.7 out of 5.0; a couple fell short of expectation, but perhaps that is because the others were so excellent. Optional tours were educational, plentiful and entertaining. Port-to-land tour coordination was smooth. The ship's dining between the restaurant and the alternative lighter fare was ideal... all items available were prepared well, were reflective of the areas in which the longship cruised, and were well presented. Evening entertainment was fine. The glimses into area history and into the ship operations (and lock operation) were insightful. Reception staff and cabin staff were first-rate. It was interesting that Viking placed crew members with some tour groups... this permitting not only their being better able to interact with passengers by gaining more knowledge of area history and culture, but by permitting a social discourse between passengers and staff on a more personal level than server and served. Well done. Read Less
1 Helpful Vote
Sail Date: June 2017
We are not into cruising but the concept of a river cruise where everyday you were in a different town with planned excursions appealed to me. I also did not have high expectations of the cruise itself thinking it would be like riding a ... Read More
We are not into cruising but the concept of a river cruise where everyday you were in a different town with planned excursions appealed to me. I also did not have high expectations of the cruise itself thinking it would be like riding a Greyhound Bus because of all of Viking's advertising. The cruise blew me away. It was way beyond my expectations. Five stars are not enough to describe it. From the ship, to the crew, to meals, to the daily excursions..........all were well beyond first class. The ship was high tech and wonderfully appointed. The crew was genuine and sincere in it's treatment of all "explorers". The meals were five star, gourmet. The included and optional excursions had wonderful guides that provided a local perspective to the areas toured. I can not think of anyway to make the Viking Grand European Cruise any better. I would recommend Viking and the Grand European Cruise to all. It is worth every dollar it cost. Read Less
Sail Date: June 2017
It was both a birthday and wedding anniversary celebration. We wanted it to be special but did not want to share it with thousands of people. The service, tours, food, and fellow passengers insured we had a great and memorable time. We ... Read More
It was both a birthday and wedding anniversary celebration. We wanted it to be special but did not want to share it with thousands of people. The service, tours, food, and fellow passengers insured we had a great and memorable time. We were very impressed by the professionalism and friendliness of the staff, from the captain down to the waiters. The Entertainment Director did an outstanding job of making sure the excursions and tours were on-time and interesting. We also appreciated the "open seating" policy that allowed us to meet different fellow travelers throughout the cruise. We found the food and drink delightful, and enjoyed the extra effort to relate it to the areas we were cruising though. If we had to do it over we would only change one aspect of the trip. We regret not adding a day or two at both the embarkation point (Amsterdam) and the debarkation point (Budapest). Read Less
1 Helpful Vote
Sail Date: June 2017
Picked this particular cruise because Viking was well rated, the cruise visited several countries and I thought traveling the rivers/canals would be more interesting than touring by bus. Our flight was cancelled, but Viking was great at ... Read More
Picked this particular cruise because Viking was well rated, the cruise visited several countries and I thought traveling the rivers/canals would be more interesting than touring by bus. Our flight was cancelled, but Viking was great at getting someone to meet us the nest day and take us to the ship. Ship was beautiful with a peaceful vibe. The cabin was easy to live in and housekeeping was excellent. Food was great with a lot of choices. As a picky eater I was fearful but should not have been. The only risk was eating too much. The port excursions were well organized and the tour guides were excellent. I really enjoyed the mix of type of excursions--small towns, larger cities, castles and churches. There was also enough free time to do some exploring on our own. There was live music in the lounge every night and the on-board talks and demos were very interesting, especially the one by the captain about his ship. Service was excellent and everyone was fluent in English. The staff truly tried to get to know us and adapted their style formal/informal to make us the most comfortable. The beauty of the rivers and canals was truly unforgettable. I'd take the trip again, but only after trying some other Viking river cruises. Read Less
2 Helpful Votes
Sail Date: May 2017
We moved into a community of active cruisers. Having never river cruised, they explained what we were missing, and the Viking Gefjon cruise from Budapest to Amsterdam proved them right! From the welcoming at the airport, outstanding hotel ... Read More
We moved into a community of active cruisers. Having never river cruised, they explained what we were missing, and the Viking Gefjon cruise from Budapest to Amsterdam proved them right! From the welcoming at the airport, outstanding hotel for our pre-cruise stay, to the final sad moment of heading home, their attention to detail, and our happiness, never diminished. Our 3rd floor balcony cabin was cozy yet comfortable and any extra request was completed by Monika with a warm smile. After a day, staff greeted us by name and so began the feeling of extended family that spread to all on board. Having only 190 passengers made dining and excursion adventures delightful! The menu was exceptional, and we particularly enjoyed the local cuisine and wine pairing. Stephan, Stephan, and Lucia were always ready with tempting options from the bar! The staff, from captain, Sam delightful cruise director, to head chef (who took us to the local outdoor market) and all others, were the best coordinated cruise team we have experienced in our 34 years of cruising! We were quite impressed with the quality of the included excursions, giving you options for additional tours, or time to cruise the beautiful towns and meet the locals (and taste the great beers)! Truthfully, it will be quite hard to return to big ships! We will certainly be enjoying more Viking cruises. Thank you Viking Gefjon for making our first river cruise spectacular ❣️ Read Less
Sail Date: May 2017
We had such a great time. The crew/staff were exceptional and went out of their way to make our trip even better. The tours were all great and very informative and the additional excursions were well worth the price. We truly had a great ... Read More
We had such a great time. The crew/staff were exceptional and went out of their way to make our trip even better. The tours were all great and very informative and the additional excursions were well worth the price. We truly had a great time and the pace of the cruise was perfect, love being able to do everything or nothing. In my opinion it's what a vacation is supposed to be. The food was good, the laundry service was great, loved the snacks after dinner. The cruise director was perfect. He was so personable he made the cruise even better. We enjoyed the tour of kitchen and the pilot house. We also did a three day extension prior to our cruise and it was so worth it. We went to Prague and fell in love with the city. However, there was no air conditioning at the hotel, apparently they were working on the system and it was extremely hot. Read Less
Sail Date: May 2017
Wanted to see Europe, after having avoided it to visit more exotic places( Tibet, Mongolia, China, India and most of Southeast Asia and Africa). Decided to try Viking after advertisements on PBS. The shore excursions were very ... Read More
Wanted to see Europe, after having avoided it to visit more exotic places( Tibet, Mongolia, China, India and most of Southeast Asia and Africa). Decided to try Viking after advertisements on PBS. The shore excursions were very interesting, the guides were great. Use of the ear pieces made hearing the descriptions of various sites valuable. I would highly recommend Viking to anyone. From the captain to the cabin crew, everyone was outstanding. The meals were delicious. The wine and beer included at lunch and dinner were excellent choices especially for the areas we were visiting. Open seating for lunch and dinner were conducive to meeting a lot of different people and led to very interesting conversations. The cabin was comfortable, always clean and well-kept. Free Wi Fi made it easy to stay in touch with family. I have nothing negative to say about my experience. I wish I had the wherewithal to take even more excursions with Viking. Read Less
1 Helpful Vote
Sail Date: May 2017
We chose to cruise on Viking because of our dear friends' recommendation. They had a wonderful experience, and since we share common interests and values, we thought we would as well. We chose wisely. This voyage on the Viking Gefjon ... Read More
We chose to cruise on Viking because of our dear friends' recommendation. They had a wonderful experience, and since we share common interests and values, we thought we would as well. We chose wisely. This voyage on the Viking Gefjon was the trip of a lifetime. From the moment the Viking staff met us at Budapest airport, everything was delivered with excellence and friendliness. Our stateroom was beautiful and spacious enough to afford plenty of storage and comfort. The steward who cleaned our room several times a day was so efficient and helpful, it was hard to say, "Goodbye," to him on our last day. The staff on the Viking Gefjon led by our program director, Sam, is unmatched I am sure. There was a chemistry among the staff that spilled on over to the guests; we all had a golden time together. The food was delicious and varied. There was always a choice of eating either in the terrace restaurant or the dining room - and sometimes it was hard to choose, both were such lovely settings with great food. The shore excursions were handled in such an organized manner. It was impressive. Each of the guides knew so much history and were so proficient in English. They were passionate about their villages and towns and countries. We learned so much history from all of them. The on board entertainment was lovely; there was always something to do. Watching the beautiful European countryside go by from the sun deck was a highlight for me, but it was also fun and relaxing sitting on our veranda as well. As soon as we arrived back home, we started dreaming of our next Viking cruise. I am excited to travel again, but this experience will be hard to beat. Thank you Viking Gefjon staff! Read Less
Sail Date: May 2017
Our first Viking River cruise. We chose a river cruise to try the smaller Viking experience and it was a great decision. We sailed from Budapest and did a pre-sail visit which was exciting. The town was beautiful and we saw many different ... Read More
Our first Viking River cruise. We chose a river cruise to try the smaller Viking experience and it was a great decision. We sailed from Budapest and did a pre-sail visit which was exciting. The town was beautiful and we saw many different sites in both Buda and Pest. We thought the prettiest site in Budapest was the nite cruise up and down the river. The ship was absolutely immaculate and looked as if it had just been launched. The cabins although smaller then the Ocean cruise were very comfortable and absolutely spotless. The staff was amazing and made us feel like we were family that just stopped by for a visit. There were 10 people in our group so one can imagine the discussions and ordering challenges at meal time. But to the staff's credit, they never got a meal wrong. Most impressive was by the second morning the entire dining staff new all of our names no matter where we sat at the table. The food was excellent and there was always something that would fit your tastes and the size of your appetite. Stefan and Lucia always did an outstanding job keeping our glasses full with beer, wine or other creations. Every day was an adventure into a new city (port) with its own culture that went back in time. The surrounding countryside offered spectacular views as we sailed up the Danube through the locks toward Amsterdam. The highlite of the daily activity was Sam, the program director. He was extremely funny and made us all laugh. He clearly enjoyed his job which means the trip is more enjoyable for the guests. Sam is by far the best program director we have seen to date on any cruise line. He is a fantastic representative for the Viking organization. We will definitely go again with Viking. Thank you to everyone on the Gefjon for making a trip more enjoyable. Read Less
1 Helpful Vote
Sail Date: May 2017
After having been on three other Viking cruises, I expect Viking to provide the best in service, good food (and wine), safety, comfort and a crew that comes on like we have been friends for some time. "Can I help you?" I hear ... Read More
After having been on three other Viking cruises, I expect Viking to provide the best in service, good food (and wine), safety, comfort and a crew that comes on like we have been friends for some time. "Can I help you?" I hear over and over again. Many times they ask for input and ideas, so that they can improve and/or do what's best for their travelers. I especially enjoyed excursions we experienced that gave us a taste of the local culture. We even had local entertainment onboard our vessel which was really special, and offered us a chance to hear great music and enjoy their dances and stories. Because there are a small number of guests, as compared to large ship ocean cruises, you meet and make friendships with people from all walks of life. They also may be from many countries around the world. When we would return from an excursion, we would be met by the crew with chocolate, or water and a cold towel if the day was hot. Nice touch yes? I like surprises like that! Read Less
Sail Date: May 2017
Traveling on a Viking Cruise was my grandmother's idea and thankfully she invited my mother, my aunt and I to travel with her. It was a wonderful experience to travel with 3 generations to the incredible ports we visited; however, it ... Read More
Traveling on a Viking Cruise was my grandmother's idea and thankfully she invited my mother, my aunt and I to travel with her. It was a wonderful experience to travel with 3 generations to the incredible ports we visited; however, it was the Viking crew that made our experience so memorable. My grandmother is 91 years old and there were some excursions that were more challenging than others, but our cruise director, Sam, always went above and beyond for us to keep her included in activities or to be frank and let us know that she should relax on the ship instead. The whole crew made all of us feel like royalty, they knew what we liked to eat and drink and just made us feel so special. The ship is just the right size so that you get to know many of the other passengers and by the time the cruise is over, it feels like many are family. The food was delicious at all of our meals and the bar staff were so accommodating and fun that they felt like good friends. Our cabins were nice and always clean. I can't wait to go back on another Viking Cruise and highly recommend it to others! Read Less
Sail Date: May 2017
All the ports were wonderful and the history was very interesting. The ship personnel was top of the line and very helpful. Dining was out of this world. The excursions were all very well organized. Viking did a wonderful job from the ... Read More
All the ports were wonderful and the history was very interesting. The ship personnel was top of the line and very helpful. Dining was out of this world. The excursions were all very well organized. Viking did a wonderful job from the time we arrived at the airport until they put us on the plane to return home. The Ship design is great for passengers. The dining and activity area is across from the our rooms and that made easy to got to activity and eating areas. Much different from the big Cruise Ships we have been in. This is much better! Each evening before the next day the Activity gave us a great talk on the excursion activities that helped understand were and when to meet the next day. Also he described what we would see with help us understand what to wear. The entertainment was great with acts from the locations we visited and also social games where we all could participate if desired. We definitely enjoyed this. In summary we had a great time and intended on doing another cruise very soon! Read Less
5 Helpful Votes
Sail Date: May 2017
All in all the Viking Cruise aboard the Gefjon was a good cruise. There was one hiccup which I talk about later. The ship was conveniently located for boarding in Amsterdam at the ship terminal. We had stayed at the Movenpick next door. ... Read More
All in all the Viking Cruise aboard the Gefjon was a good cruise. There was one hiccup which I talk about later. The ship was conveniently located for boarding in Amsterdam at the ship terminal. We had stayed at the Movenpick next door. We were enthusiastically greeted by the Program Director, Sam Corbin. Sam, a very exuberant young man, was a very capable and enjoyable Program Director for the trip. His excursions were well run and he was always pleasant no matter what happened. The on-board programs were entertaining. If you like medieval history and architecture with castles and cobblestones, you would like the cruise. We do. Be prepared though for some difficult walks. When Viking says the walk is “strenuous” – believe it. Don’t play macho with a “I-can-handle-anything” attitude! The ship itself was in very good condition. Everything was kept in a shiny and spotless manner. The crew across the board was attentive, good natured and eager to please the 183 passengers. The housekeeping staff kept the cabins clean. Just remember though, instead of asking for “wash clothes” ask for “face towels”. There were two dining areas – the main dining room (open seating) and the Aquavit Terrace. Both were very capably served by staff. The Terrace was a wonderful place to have breakfast and watch the world go by. The biggest drawback to the Terrace was the dinner entrees were on a one week rotation and only the entrée changed each night – other courses always remained the same. What you had on the first Monday was what you would get the next Monday and there was only one entrée offered. Over the years we have seen all cruise lines reduce the food quantities served and an emphasis on presentation – how does it look on the plate with drizzles and colors, etc. The food was average and, frankly, tended toward the bland side. Soups had little thickness – were very watery. I think Viking has overdone the portion control. Surf and turf with one-half of a small lobster tail and small four oz. piece of meat is carrying it a little far. The “fall back” steak if you didn’t like other alternatives was a, sometimes, inedible strip steak. We know people who sent them back. While we generally enjoyed the cruise, there was one very troubling aspect. We paid for a full balcony stateroom on the second deck with the intent of enjoying the scenery while sitting on the balcony (or at least with the door open) as we glided across Europe. The Viking company policy is that staterooms and balconies are non-smoking. A designated area is provided for smokers. Unfortunately, we non-smokers, ended up with at least one smoker next door and he sat on his balcony smoking. We were forced indoors with the balcony door closed. I spoke to customer service about this about the third day of the cruise. Their reply was they would check with housekeeping. We did not receive any feedback on the issue and the smoking continued through the end of the cruise. A Viking representative contacted me after the cruise after I had made a comment on one of their surveys with a “so sorry” attitude. If you are a non-smoker and are expecting a non-smoking environment, you should be prepared for that to not be the situation and act accordingly. My mistake was probably not being aggressive enough in the follow-up. So, would we do a river cruise again? Maybe. Would we do Viking again? That’s going to require some real consideration. It was good, but if they don’t live up to their own policies well………….. Read Less
Sail Date: April 2017
What can i say. All our needs were handled in a superb manner and i can honestly say, no need was unmet. The cruise director was great!!! and was very thorough in telling the guests in detail the events of the day. He is a great asset ... Read More
What can i say. All our needs were handled in a superb manner and i can honestly say, no need was unmet. The cruise director was great!!! and was very thorough in telling the guests in detail the events of the day. He is a great asset to Viking and to the Gefjon in particular. Shore excursions were great.....entertainment wonderful, and dining/food great at all meals. Was surprised with a birthday celebration that was requested by my roommate and it was so nice and fun. Even my bed was decorated with happy birthday. My roommate wanted to know how our room steward knew which bed i slept and when asked he rolled his eyes and with a big smile said, "I know everything"!!! we had a good laugh. Thank you to all staff for making sure the guests had a great experience and I think all of us did. Been on many ocean cruises but this was my first river cruise and it was everything we expected and more. Looking forward to the next one. Thank you. Read Less
Sail Date: April 2017
Recently retired and wanted to experience a river cruise. Was attracted to the high end cruise line, the ability to experience a cross section of Europe, and the reputation of Viking. This cruise was also highly recommended by a ... Read More
Recently retired and wanted to experience a river cruise. Was attracted to the high end cruise line, the ability to experience a cross section of Europe, and the reputation of Viking. This cruise was also highly recommended by a colleague. The only minor downside is that we tried to do too much, booked too many excursions and had little free time. Dining aboard ship was excellent and all ship staff were outstanding in their friendliness and professionalism. The weather during the cruise was mixed, had some cold and wet days but this is no reflection on Viking. Book later in the spring or in summer for better temperatures. On the positive side was that the cities, towns, and attractions visited were not overly crowded as they can be in the summer holiday season. A couple of the shore excursions were rather fast paced and felt rushed, but they were certainly the exception. Overall an excellent cruise and worth doing again. Read Less
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