4 Viking River Viking Lofn Cruise Reviews

We were really looking forward to this, our second Viking cruise (Basel to North Sea / Rhine Getaway). It didn't meet our hopes in almost any way. Get up early, walking tour of a town or city for 2-3 hours, back to the ship for ... Read More
We were really looking forward to this, our second Viking cruise (Basel to North Sea / Rhine Getaway). It didn't meet our hopes in almost any way. Get up early, walking tour of a town or city for 2-3 hours, back to the ship for lunch, then sit around all afternoon or pay for an extra excursion. Not exactly 'all included' , not even close. If you took all of the extra cost afternoon tours, you would spend about $800 per person more than the initial cost. Disappointing food, also. Hard to see how 'spring rolls' or 'sauteed chinese egg noodles' fit into a menu in Germany. But, there was very little 'german' themed food. Another disappointment overall, and a major Viking failure. Viking could have, and should have, done a much better job with this presumably popular cruise. No need to rush around in the morning if there is no included activity in the afternoon. Since this is a cruise, why was most all of the 'cruising' at night when guests were asleep. Only 2 days of daytime cruising. Overall, we felt rushed throughout for no good reason. Read Less
Sail Date September 2016
This was our first cruise of any kind and, overall, we were very happy. Because of low water conditions we were forced on two occasions to transit by bus, once to change vessels from Lofn to Vidar and once to hotel accomodation in ... Read More
This was our first cruise of any kind and, overall, we were very happy. Because of low water conditions we were forced on two occasions to transit by bus, once to change vessels from Lofn to Vidar and once to hotel accomodation in Budapest. We found the guides on all shore excursions to be very knowledgable and quite entertaining. The crew of the Lofn was outstanding - service was excellent and very prompt, attentive and considerate. While the crew of the Vidar was good, there was a noticable drop off in service quality. The same can be said of the quality of the food - outstanding on the Lofn; materially less good on Vidar. All things considered, the arrangements for the transfer from Lofn to Vidar were handled very well. However, we were not happy with the hotel arrangements in Budapest. The hotel was located away from, and with no convenient access to, the city centre. Our luggage was misplaced. While a meal credit was provided for dinner in the hotel restaurant, the service was extraordinarily bad and we, along with several other guests from the cruise, eventually gave up and walked out. Other than the hotel bar, there were no other' dining' options. With luggage having to be made available in the hallway at 2 am and a 4 am departure for the airport, our stay in Budapest left us bored, hungry and exhausted. As a result of the foregoing, our ratings for the have been reduced from what would otherwise have been 'excellent' to 'average' to 'very good' in a number of categories. Read Less
Sail Date September 2015
Staff was beyond wonderful. They were always upbeat and helpful. One night my husband forgot to check in that he was on board. I was in the cabin asleep and one of the staff called to see if he was in the room. I freaked out because I ... Read More
Staff was beyond wonderful. They were always upbeat and helpful. One night my husband forgot to check in that he was on board. I was in the cabin asleep and one of the staff called to see if he was in the room. I freaked out because I knew we were sailing at that point. My husband however is always very punctual and I was worried something had happened to him. The staff person called me back to let me know he was with the guys on the top deck. I was so impressed and of course very relieved. Food was fantastic. I did gain the 10 pounds they promised. My big disappointment though was that we did not dock close to towns. We did in Passau and a couple of others only. It was over 100 degrees quite a few days and I would have liked rather than going on tours to be able to walk into town and come back when I wanted. Other Viking ships docked closer to towns. If there was a reason for this I would have appreciated knowing. Friends of ours who were on the Grand European from Budapest to Amsterdam at the same time we were stopped at docks in the towns. The tours we took were wonderful. The Kinderdik windmill stop was much better than the last time we stopped on a different brand of cruise ship. We got to go inside one and have demonstrations by the windmill keeper who even wore wooden shoes. To sum up I love Viking but since being able to get off the ship and walk around is important to me, I am not sure what I will do the next time we take a river cruise. I don't know if I can find out where the boat will dock- next to towns or not. Read Less
Sail Date June 2015
We were asked to join some family members on this cruise, so we did not do a lot of research prior. We travel a great deal & love cruising. The positives: Viking Lofn is a beautiful ship, the food was excellent, as were most of the ... Read More
We were asked to join some family members on this cruise, so we did not do a lot of research prior. We travel a great deal & love cruising. The positives: Viking Lofn is a beautiful ship, the food was excellent, as were most of the staff. We had Peter as our waiter, & he was just exceptional. The negatives: 1- though the Rhine is beautiful, many of the ports are far from where the excursions take you. Lots of time on a bus which we found tiresome. Also up & out early almost every morning. 2- we did the pre cruise in Lucerne. Though Viking says you will wait no longer than 30 minutes for transport, we waited an hour. Ugh! 3- upon arrival at our hotel, the room was not ready, which was understandable since it was only 10 am. We told the Viking rep our plans for the day, & supposedly he was unaware that upon check in we would receive a Lucerne pass which discounts boats rides. Ugh again! We would have saved $60!!! 4- while most cruises give an itinerary ((time arriving to / leaving port), Viking seems to keep this a secret. I tried to inquire re: time we would be transported from Lucerne to Basel (embarkation port). My agent said after breakfast, which could be a wide range. Someone else said 9:30 am, & if we took the excursion to Mt. Titlis - we would leave at 9:30 & arrive to the ship at 3 pm with ample time to enjoy Basel. That then changed to leaving Lucerne at 4 pm, arriving to the ship at 5:30, & we missed the port of Basel altogether!, 5- we bought watches in Switzerland & were told the boat would stamp the VAT form since that's how we were leaving Switzerland! Wrong again! 6- I'd be wary of paying for a veranda. We did & Viking states that the view may be occasionally blocked. Ours was blocked 4 out of 7 days by another boat! Rip off!! 7- we were told the trip to Brugge (post cruise) was 2 hours. Well our bus ride turned into 5! Guess the bus driver knew no other way than to sit in traffic. We were also told that there would be nice stops along the way. Ours was a highway rest stop! Luckily the trip ended nicely. The hotel - Dukes Palace, & the Viking rep Annie, in Brugge, were both gems! 8- we also were not told that the ship would arrive in Amsterdam 2 AM. So by taking the post to Brugge, we missed that port too. Read Less
Sail Date April 2015
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