Sail Date: July 2018
This was a most disappointing holiday for the high price we paid. When booking this trip we assumed that you are able to step off the boat in to the towns listed and enjoy exploring on our own. Unfortunately we spent more time on buses as ... Read More
This was a most disappointing holiday for the high price we paid. When booking this trip we assumed that you are able to step off the boat in to the towns listed and enjoy exploring on our own. Unfortunately we spent more time on buses as the docking stations are too far away. We also had to change ships which meant a 3 hour bus journey therefore missing an afternoon in Nuremberg. That then necessitated a 1.5 hour coach journey back to visit Regensburg from Passau on the following day. When in Koblenz the ship only docked for 2 hours so again little time to explore. If you intend to book find out exactly where you will be docked and for how long. We were also not informed at booking that the sun deck would be closed for 2 days because of low bridges. Had I been informed at booking I would not have paid extra for a balcony as we could not sit on it for about half the trip as the ship was docked along side other Viking boats a number of times. The included tours would have been good had it not been so busy. The number of tourists at the venues being taken around on guided tours meant they were packed (many of them from other Viking ships). Most of our guides however were knowledgeable and interesting. I cannot complain about the ship, cabin , staff or food. The sip was clean, the cabin whilst small was good and the food very good. I would not do another river cruise and would not recommend this one. We have emailed Viking but as expected have had no response. Read Less
1 Helpful Vote
Sail Date: April 2018
Have been on 9 previous Viking cruises. Wanted to do the Tulips and Windmill cruise. I think Viking is more focused on quantity rather than quality. If this had been our 1st Viking cruise, I would probably have rated it excellent. But ... Read More
Have been on 9 previous Viking cruises. Wanted to do the Tulips and Windmill cruise. I think Viking is more focused on quantity rather than quality. If this had been our 1st Viking cruise, I would probably have rated it excellent. But after 8 or 9 previous cruises, it did not measure up to my expectations. The cruise director was below average. The guides were only acceptable. Service on board met our expectations but was not exceptional. This was the least favorite of our Viking cruises. We have had recent experience with AMA cruises and they are beating you on the same routes even though they may be slightly more expensive. I think Viking is giving more attention to their ocean cruises to the detriment of their river cruises which should be their bread and butter for the business model. Don’t lose track of what has made you successful. Thanks for listeny Read Less
2 Helpful Votes
Sail Date: September 2015
We were on an Amsterdam to Budapest cruise. Our first river and Viking cruise. Viking did not notify anyone until the night before the cruise that there was a problem with low water level in the Danube, preventing our ship from reaching ... Read More
We were on an Amsterdam to Budapest cruise. Our first river and Viking cruise. Viking did not notify anyone until the night before the cruise that there was a problem with low water level in the Danube, preventing our ship from reaching Amsterdam. Fine; we boarded another ship that was a carbon copy (the Wili) and took us as far as Nuremberg where we were then bused quite a distance to the Mimir on the Danube. This required packing up the night before. Then we were unable to get all the way to Budapest and had to be bused into that port on th last day of the cruise. Rather than be bused back to where the ship had docked, we just stayed on in a hotel in Budapest. We were also given a group lunch on a barge in Budapest that was billed as typical Hungarian fare that was a piece of grilled chicken and a dollop of rice. Cafeteria food. When docked at several places, we would have a wonderful view across the river only to have another Viking ship dock parallel to us, blocking our view with a passenger cabin about 2 feet away from ours. So we had to close the curtains and turn on the lights during the day. Felt quite confining, and annoying. I assume Viking "double docks" like this to save port fees, though I really am not sure. There were several consecutive days when we could not use the sundeck due to low bridges. So often the ship felt confining (the sundeck is lovely when it is available). I think Viking could have been more honest about the river level situation (which they had known about all summer) and should have discounted the trip if they weren't able to fulfill expectations. Many passengers felt cheated. The quality of the food was average, as were the wines. They did have good soups and breads and salads. The staff was great. We often skipped the excursions; the ones we took varied from terrible (Koln) to engaging (Nuremberg) depending on the intelligence and interest of the guide. We decided we really could not recommend Viking to any of our friends. Read Less
1 Helpful Vote
Sail Date: September 2015
We just returned from a Grand European River Cruise from Amsterdam to Budapest. Since we had heard rumors about water levels being low and some itineraries were being changed we contacted Viking prior to our departure. Each time we were ... Read More
We just returned from a Grand European River Cruise from Amsterdam to Budapest. Since we had heard rumors about water levels being low and some itineraries were being changed we contacted Viking prior to our departure. Each time we were told that our itinerary was NOT affected by low water levels and were assured that we would sail uninterrupted from Amsterdam to Budapest. We even called the night before boarding in Amsterdam and were told that our ship (the Mimir) was docked and waiting for our arrival the next day. Upon arriving at the dock our ship was not there, but a sister ship, the Vili, was. This was the first sign of trouble. Upon questioning the cruise program director we were again assured that even though this was an identical sister ship there was no change in the itinerary, and that no ship transfers were scheduled. However, halfway through the trip we were told that we would be changing ships and would be bused to our new ship's (the Mimir) location. This entailed packing (avoiding this is a primary reason for us to cruise), losing a good portion of a day of the trip on the transfer bus and then unpacking on a new ship. Then, two days before we were to end the trip in Budapest we were told that the water level in the Danube would not allow us to make it to Budapest. So, we were docked alongside 3 other Viking ships in a run down, non destination, Slovakian town, spent 3 1/2 hours on a bus to and from Budapest, only to have to do it all over again the next day after disembarking the ship. We were informed from one of the crew on the first ship (Vili), that they had only made it all the way to Budapest one time in June, and that the low water levels and ship transfers had been occurring all summer. We had an extended stay scheduled for Budapest, but if we hadn't, we would have hardly seen any of it, due to the time wasted from being bused to and from. We understand that Viking has no control over water levels, but they could have and should have been honest about the situation, so we could have made an informed decision as to whether or not to take advantage of our cancellation insurance, or at the very least, we would know what to expect and be ready for. The ships' staff were excellent and real troopers about the whole thing, even though these situations demand a lot of extra work from them. The service was also very good. The ships were brand new, very nice and as advertised, and we saw and experienced a lot of wonderful scenery, villages, and cities. Food was nicely presented and plentiful, but not the best we've had on cruises. Unless you don't go on the "included" tours/excursions, free time in ports for exploring, shopping, etc, was far too short, sometimes only being 45-60 minutes...not enough. It's unfortunate that we were intentionally deceived by Viking, and because of that, we're not comfortable with recommending using this cruise line. Once you've been obviously lied to, it's very hard to trust again. We may not be taking the ocean cruise we were planning to take with them because of this experience, but will be contacting senior management to see how they respond. If you're considering this or other river cruises, we strongly suggest that you to your due diligence in finding out about high and low water conditions, as they can really affect your experience. We don't anticipate doing another river cruise, and will most likely stick with ocean cruising, because we do love cruising. In summary, except for the deceit, ship transfers, and short time in ports, if the river levels are good, it's a great experience, but not cheap. We would have rated this cruise higher if not for the downsides mentioned above. Read Less
2 Helpful Votes
Sail Date: August 2015
We were supposed to board at Amsterdam to Budapest and instead we ended in Rotterdam because of some tall ships celebration at Amsterdam. We were not aware of the low river water level until we arrived and boarded a sister ship instead. We ... Read More
We were supposed to board at Amsterdam to Budapest and instead we ended in Rotterdam because of some tall ships celebration at Amsterdam. We were not aware of the low river water level until we arrived and boarded a sister ship instead. We were told half way of the cruise we would meet up with our original ship where we would be transferred into. The service and activities were excellent. The ports and shore excursions exceeded our expectation where some inconveniences such as unable to dock at certain port were bus there and compensated with extra activities. The dining and entertainment aboard the ship were excellent. Disembarkation at the final destination to the airport with transportation provided went real smooth. We had a great time on the cruise and enjoy every part of it plus the staff were the BEST ! Read Less
Viking Mimir Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 1.0 0.0
Family 3.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0

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