Sail Date: December 2015
Took the Christmas cruise from Budapest to Passau. Weather was not the best; overcast all days but one. This is not a viking issue though. Experience was terrific aboard ship. Great food, terrific service and good entertainment. Took only ... Read More
Took the Christmas cruise from Budapest to Passau. Weather was not the best; overcast all days but one. This is not a viking issue though. Experience was terrific aboard ship. Great food, terrific service and good entertainment. Took only the optional Mozart/Strauss classical presentation. Only 1 1/2 hours, but the musicians, dancers and vocalists were extremely good. Seats not the best and the intermission champagne was below good, but the music and acoustics were great. And no electronics, just pure instrument sounds. Would advise it. Back to the boat though. The selections at each meal were varied and all great except only one night with German sausages that was only good, not my preference. All activities were explained, on time and reviewed the evening before. Very helpful. The free morning tours were usually good with some gaps in the walking tours. I especially liked the service that Viking provided for airport transportation at the beginning and end of the trip. Convenient and timely. The Christmas bazaars got to be redundant after the first two or three, but not under Viking control. Read Less
4 Helpful Votes
Sail Date: December 2015
Very pleasant trip...the longship MODI is new this year and the facilities were in great condition. Service in the dining room was very good with a very cheerful and smiling Philipina crew...ladies servicing the rooms were also ... Read More
Very pleasant trip...the longship MODI is new this year and the facilities were in great condition. Service in the dining room was very good with a very cheerful and smiling Philipina crew...ladies servicing the rooms were also smiled!..We had some very excellent tour guides and learned European history as a result. What was disappointing was the inadequate time spent in Budapest and Vienna..Both cities are beautiful and dynamic, and Viking does them a disservice by spending such a meager time in these cities. Spend your own money and go 3 to 4 days earlier to Budapest, stay on the Pest side and tour the city on your own. Viking could have coordinated things better so that we could have seen the inside of the Mathias Church and perhaps gone for an organ recital at St Stephens cathedral, and visited the famous synagogue, but if you did JUST their cruise you would have missed all this. We stayed at the Hilton in the West End area and used the metro, trolley and buses to get around and had a much better feeling for this beautiful city. Viking needs to improve this cruise instead of just listing the cities/towns visited and making claims to all their beauty, especially Vienna and Budapest, while not providing adequate time in these cities. We loved the stops at the small towns where a day was enough time to see them. A day was certainly not sufficient for Vienna and Budapest; 2 hours for the latter!! Lastly, we could have skipped Bratislava...poor guide and dense fog. The time would have been better spent in one of the big cities. Read Less
4 Helpful Votes
Sail Date: November 2015
Firstly greeted and directed to ship efficiently by Viking rep. 1.75 hour transfer to ship from Munich airport. Arrived unpacked. room just a standard with port hole viewing window. free safe, storage for cases under bed. compact shower ... Read More
Firstly greeted and directed to ship efficiently by Viking rep. 1.75 hour transfer to ship from Munich airport. Arrived unpacked. room just a standard with port hole viewing window. free safe, storage for cases under bed. compact shower and toilet. all toiletries supplied. good quality hairdryer. Nightly meeting 15 minutes prior to dinner 7-9pm to advise on the following day excursions. loved the sit anywhere dining room. we got to met so many different guests. the seating is the same for lunch 12-2. Food was amazing from breakfast to evening meal, not one complaint. free drinks of wine and beer with meals was more than generous. our surprise was that out of 180 on board there were only 12 British guests. The remaining guests were all Americans. Excursions all begin at 8.30 with the exception of 1 which was 9. Evenings low key, chatting and not too late to bed because of the early mornings. Staff were all excellent. the Captain very visible with guests. 24 hr tea and coffee station with cookies, however I would have liked tea and coffee facilities in the cabin, that's just a personal thing. best excursion, Vienna and Budapest. Read Less
3 Helpful Votes
Sail Date: November 2015
We had the crew of the Alsvin but we were on the Viking Modi. We were notified of the change in ships because of low water levels but ended up being able to sail on Viking Modi for our entire trip on Thanksgiving week. We really had an ... Read More
We had the crew of the Alsvin but we were on the Viking Modi. We were notified of the change in ships because of low water levels but ended up being able to sail on Viking Modi for our entire trip on Thanksgiving week. We really had an excellent time. The included tours were great and so was the one additional tour we took. This is definitely the way to travel - you can do as much or as little as you want. You can go on group tours or strike out on your own anytime you want. Staff were truly exceptional - very friendly, accommodating, spirited, fun, and most assuredly competent and super organized. The Hotel Manager, Program Director, and Concierge were truly exceptional. The Hotel Manager was wonderful, even going out of his way to accommodate a special request from a passenger. The Program Director and Concierge quickly adjusted the tours when they saw that there were some elderly people with walking issues and by the second day started offering "Leisurely Tours" for those groups as well as the regular tours and even some more active tours for the adventurous groups. They really did provide something for everyone. The chef and his staff were truly outstanding and prepared the most amazing food - every single meal was delicious. The Taste of Austria was beyond compare. The head of the dining room and his staff were very friendly and charming. The stateroom staff were very efficient, unobtrusive, and friendly. We never saw one frown on any of the 50 crew's faces. Read Less
5 Helpful Votes
Sail Date: November 2015
If you would like a poor river, bus and walking tour, book with Viking Cruise Line, I think. You will also get poor attitude and food at times. We were on 4 different ships which meant packing and unpacking every time with bus rides ... Read More
If you would like a poor river, bus and walking tour, book with Viking Cruise Line, I think. You will also get poor attitude and food at times. We were on 4 different ships which meant packing and unpacking every time with bus rides between ships. Our room flooded 3 times with sewer water on different ships. I asked for a ice pack for my diabetes meds because of the long bus rides and was refused by a hotel manager. Thus it went bad and caused me big problems. This was on our bucket list, I'm 80 and saved for years for trip. We received a letter from Viking Cruise Line offering a small % for our next cruise with Viking, I called and asked for cash which replied no. Be careful when you plan a cruise. Read Less
7 Helpful Votes
Sail Date: October 2015
We chose to cruise in October to celebrate my birthday. We had hoped for good weather but Mother Nature did not co-operate. All the days but one were cold, rainy and overcast. Of course Viking had no control over the weather. We chose ... Read More
We chose to cruise in October to celebrate my birthday. We had hoped for good weather but Mother Nature did not co-operate. All the days but one were cold, rainy and overcast. Of course Viking had no control over the weather. We chose the 2 day extension in Amsterdam and thoroughly enjoyed our time there. The hotel was very nice and we had a great tour of the city. The cruise started off with a glitch as the Viking Modi had run aground on her previous voyage and could not reach Amsterdam in time to pick up the passengers so we were bused to the ship. We were aware that there had been many problems with low water levels in the European rivers last year but decided to go on this cruise anyway. We were the first ship to make in all the way through without changing ships midway through the trip. Previously we had cruised on many larger ocean going ships. So this was a definite new experience for us. One of the positives is that you get to know the crew and fellow passengers very well. After the first few days of the trip my favorite waitress knew what I liked for breakfast and had it ordered before I sat down. The crew were all very attentive. We liked the open seating as it gave us a chance to meet many new friends. Compared to other cruises, the food was just OK. The entertainment was only so-so, mostly just piano music. We really prefer the entertainment on the larger ships. The excursions that were included were very nice, we learned a lot about the history of each of the ports. I highly recommend the optional excursion to Rothenburg, it was amazing. Another inconvenience we encountered was the closing of one of the bridges that forced us to pass Vienna and then get bused back into town. Viking did make up for it by paying for our admission to the symphony which was originally an optional tour that was not included. I will say that Viking always tried to please the passengers by making adjustments to the excursions and other arrangements. The last port was Budapest and I would suggest staying up when you arrive later in the evening to see the beautiful lights of the city. Very well done! I also personally missed not having a place to workout. There was a track available on the top deck, but it was cold and many days it was closed. Actually I may have been one of only a few passengers that missed a workout area as most of the passengers were older. We enjoyed the experience but will probably go back to ocean cruising. You can only visit so many churches and castles. Read Less
2 Helpful Votes
Sail Date: September 2015
Just finished one half of a Viking cruise that was abbreviated due to low water conditions. What was supposed to be 14 days cruising turned into 7 days on the rivers and 7 days on a bus. We booked this trip because it didn't entail ... Read More
Just finished one half of a Viking cruise that was abbreviated due to low water conditions. What was supposed to be 14 days cruising turned into 7 days on the rivers and 7 days on a bus. We booked this trip because it didn't entail riding a bus. The staff did a terrific job patching together the balance of the trip by arranging hotels and tours for 140 people. I have to blame management for not having the ability to provide another ship on the other side of the low water location for us to transfer to as they'd done on several other cruises recently. This was our first river cruise and probably the last. They did offer a partial refund as well as a discount on a future cruise with them if we chose to take it. Read Less
3 Helpful Votes
Sail Date: August 2015
My husband and I travel often, however, this was our first Viking Cruise. It will definitely not be our last. Everything about this cruise was top notch. Crew members were amazing They were always pleasant and went out of their way to ... Read More
My husband and I travel often, however, this was our first Viking Cruise. It will definitely not be our last. Everything about this cruise was top notch. Crew members were amazing They were always pleasant and went out of their way to accommodate any reasonable requests made by any of the guests. They also did a great job of handling the the unreasonable complaints made by guests.[One person complained of no balcony after booking a room with no balcony!?] The Longship was kept spotless. Our house keeper did a fabulous job of restocking and being sure that everything in our cabin was perfect. Food was tasty and plentiful.The kitchen staff did any and everything possible to be sure to meet each passengers' specific needs. Tours were very good. I'm not a "group tour" person, so did some exploring on my own. Sites we visited were outstanding. Each evening before dinner guests were given a briefing of the following day's activities. A "newspaper"describing the following day's activities was also left in each stateroom. We were well informed of what to expect. The ship's lounge was the gathering place for the briefings and most on board activities. The on board activities were varied and always fun and/or informative. One of my favorites was the Glassblower from Bamberg. We joined folks in the lounge daily for Happy Hour and again after dinner for either scheduled entertainment or to listen to the wonderful piano playing of Nikoli. We opted to do an extra 2 nights in Budapest at the end of our cruise. The hotel was fabulous. Our room had a view of Fishermen's Bastion and the Danube. We were fortunate to have a wedding take place on the bastion that we watched from our room. Be sure to try the paprikash in Budapest! All in all I would highly recommend this Viking cruise and am looking forward to doing another within the next two years. Read Less
4 Helpful Votes
Sail Date: August 2015
In summary, anything on-board the actual cruise (and tours) were excellent but the "corporate" side of Viking was not. First the good (read that as the ship-board and tour part of our cruise experience): The itinerary, the ... Read More
In summary, anything on-board the actual cruise (and tours) were excellent but the "corporate" side of Viking was not. First the good (read that as the ship-board and tour part of our cruise experience): The itinerary, the ship, the cabin, the food, and particularly our Cruise Director (Marek Snelly) were wonderful. The land tours were well-organized and thorough. The first 3 nights of dinners were fabulous and then just very good thereafter. Because of water levels we had to transfer ships from the Skirnir to the Modi to get to Nuremburg. I know what you are thinking. This review started off as a MODI review so what's this stuff about the SKIRNIR? (See the "bad" comments) The Skirnir and Modi are identical. The entire ship is very well planned and efficient. We are used to Ocean Cruising (having taken 19 cruises on Princess alone) so we are accustomed to much larger (232 sq ft) cabins than the Skirnir/Modi's 180 sq ft. But Viking's are so well designed that, other than the amount of space at the foot of the bed, it actually seemed bigger and more usable. The closet doors have automatic lighting when you open them and are "soft" closing. The toilet seat is also soft closing (ladies you will love that) and the bathroom has a floor level string light for making night time trips to it safe. The shower is longer, skinnier, and somewhat trapezoidal in shape and has a shower wand ... features that are far better than what we have been accustomed to on most ocean liners. Even the built in refridgerator seems larger. The in-cabin safe is wonderful. Our balcony was a bit skinnier in depth than those we have had on ocean liners but very usable. The public areas of Viking are also smaller but very efficient. The main dining room has floor to ceiling windows on both sides and tables for 6 to a dozen. You can sit anywhere but we found that, like us, most people ended up making new friends and sitting with the same group night after night. The wait staff is assigned by table areas so you get to know them, and them you, and what you like or don't like. Our server on the Modi was particularly good. The styling of the Skirnir/Modi is "Scandinavian Design" at its optimum and best ... clean, simple, and elegantly frugal on space. The first 3 night's dinners were to die for. Then they went from being fabulous to just being very good. The one thing they could do to really improve them is to make sure that the hot foods are served hot. I got tired of sending things back and just put up with it. My wife had never had better Veal Medallions. Their salmon is always wonderful. But the "Reduction" Beef Wellington is unrecognizable as a Beef Wellington and I just sent it back and ordered a salmon. But when you see how SMALL their kitchen is you will be surprised that they can make meals for 20 let alone 190 ! All of the people on-board the Viking were very polite and wanting to do literally anything to please. This far exceeded anything we have witnessed on over 25 ocean cruises. But our Cruise Director "Marek" was particularly exceptional. There are no words to describe just how incredible a job he did. And ALL of them knew our names within one day !!! Now for the bad: Let me preface my comments by telling you that I am a dinosaur ... coming from both my upbringing as well as 34 years at a Fortune 10 Company where ETHICS, telling the TRUTH, and FOLLOWUP were demanded and key to your business and of primary measure of you as a person. Candidly, Viking (CORPORATE ONLY) falls so far short in this area it is disgusting. When I booked the cruise, I made sure our booking agent knew how important it was for us not to be seated in the back of a large plane and that this was key to our booking. He assured me that the people at Viking that booked the flights could/would accommodate us. They did not. And help ended the moment he had my charge account number. Above our repeated requests over a 4 week period we were assigned seats in the second to the last row of a 747's middle 4 section (3-4-3 layout)! And everytime I pleaded for reassignment I was hit with something they call "codeshare". Funny but brand new passengers on the flights could buy upgrades ... which I tried to do ... but was told by Viking, Delta, and KLM that it was not possible. In my life I was led to believe that there is a word that describes not being allowed to buy something that others can: DESCRIMINATION. With determination I literally "sat" on the airline websites so as to find a way, albeit at last minute on the 10 hour flight from LAX to Amsterdam segment to be able to swap seats. I was able to purchase "Economy Plus" seats on KLM for the return flight. But it turns out that Viking was only charged $625 round-trip for each of us to fly round trip from Los Angeles! $625??? Have you ever tried to buy a round trip economy ticket to Europe? It's at least $1500-$2000. So I guess that's why you should expect to have the worst seats possible when you book through Viking. You are now forewarned. We were greeted at the Budapest airport by Viking-assigned personnel (on-ship people as far as I was concerned and excellent) and transferred in a lovely Mercedes bus to the dock ... only to find out that we would be on the Skirnir, not the Modi! The river levels near Nuremburg were too low so we had to re-pack our clothes and be bused to the next port, just to be bused back to Nuremburg for the land tour of that port. And at the end of our cruise we docked in Rotterdam, not Amsterdam! It turned out that Viking corporate was not aware that "Sail Amsterdam" (an every-5-year-celebration) did not allow them to do it ... and that this was a "surprise"! What? Viking knew about it for at least 4 years and 11 months and it was a surprise??? They are either brain dead or lying. I think they lied. The point that I am trying to make is that if someone tries to hide things that are out of their control (like the Danube River level), how comfortable are you with what they will do in explaining things that are under their control? We were told when I booked the cruise that we were buying the very last cabin on the ship. Funny, but I talked with at least 4 other couples on our cruise that were told the same exact thing. Bottom line I don't think the word "honesty" is in Viking corporate's vocabulary. I also must say that one of the main reasons for taking a cruise is to only unpack and re-pack once. While this was caused by something outside of Viking's controls, it makes me seriously question ever doing another river cruise Summarizing: Everything about the cruise itself was wonderful BUT make sure you book Viking with your eyes open. I suggest you obtain trip insurance but not from Viking. I used Squaremouth, fyi, and you should expect to pay about 5% of your total cruise/airline/hotel costs to get a rough idea of what reasonable trip insurance should cost. And if you use frequent flier miles to book your flights, understand that travel insurance does not cover that ... as you didn't "pay" anything for it. But what if you used frequent flier miles and Viking cancelled the cruise ... what would you do? I guess I should be very happy. Many cruises by Viking were cancelled as well as by other carriers. Many, as ours, had bus detours. But don't you expect your cruise company to be "up front" and "forthright" in how they deal with these things? It would have been SO simple for Viking just to tell everybody, up front, that it changing ships was a real probability. I would have accepted that. But even Viking's website never acknowledged that our cruise was ... or ever would be ... affected. Read Less
2 Helpful Votes
Sail Date: June 2015
This is the first river cruise we have take and are now truly spoiled. Viking was amazing...although we were particularly fortunately to be sailing on the newly launched Modi. Being a latte lover, I enjoyed being able to rise to a ... Read More
This is the first river cruise we have take and are now truly spoiled. Viking was amazing...although we were particularly fortunately to be sailing on the newly launched Modi. Being a latte lover, I enjoyed being able to rise to a hot latte with fresh baked pastries every morning at no additional charge. Meals were excellent - good variety and portion sizes that allowed you to enjoy several courses without becoming overly full. The shore excursions were top notch. Each of the tour guides was very knowledgeable as well as friendly and entertaining. In Nuremberg there was a bit of a problem with the timing of the ship docking (delayed at locks) to pick us up after our free time in town. Viking didn't miss a beat and had us all herded off to a nearby pub for a complementary drink and Nuremberg sausage on a keiser roll. The captain was able to get special permission for us to board at a lock. Problem? What problem? We were all happy travellers. Marianne, our tour coordinator was exceptional. She had all the guides and busses coordinated and everything running smoothly. Not only that, she is a great singer and an entertaining "Dutchie" introducing us to the customs of the Netherlands. Only downside was that the top deck was closed to passengers for several days due to water levels allowing the Modi to barely squeeze under the bridges. Small thing compared to the overall excellence. PS: Anyone worried about being sea sick can rest assured that it is often impossible to know if the ship is even moving it is so smooth. Read Less
4 Helpful Votes
Sail Date: May 2015
This was an excellent cruise and one of the best travel experiences my wife and have ever had. The Viking organization was exceptionally well organized with our booking and in coordinating our travel arrangements. The Modi ship was clean, ... Read More
This was an excellent cruise and one of the best travel experiences my wife and have ever had. The Viking organization was exceptionally well organized with our booking and in coordinating our travel arrangements. The Modi ship was clean, spacious and the food was exceptional. All of the crew, housekeeping,tours and entertainment simply could not have been any better. Attention to detail and a service mindset was definitely apparent with everyone on the ship. Bathe scenery, the excursions, the historical facts presented were top notch. By the time we finished the cruise we knew most of the passengers on board and all the crew which made for a nice and friendly cruise. I highly recommend this Viking cruise and the Viling organization. In fact, we have already booked our next Viking cruise. Read Less
3 Helpful Votes
Sail Date: May 2015
We took our third River cruise on Viking and had a fabulous time! Enjoyed the people cruising with us, the incredible staff and the culinary creations of the chef! The ship is intimate, not the usual herds of people on an ocean liner. ... Read More
We took our third River cruise on Viking and had a fabulous time! Enjoyed the people cruising with us, the incredible staff and the culinary creations of the chef! The ship is intimate, not the usual herds of people on an ocean liner. Crew was outstanding, friendly and most accommodating. Any time we can work out a cruise on a Viking ship, we will take it! If you are expecting Broadway entertainment, casinos and flashy dance floors, this is not for you. But if you are interested in history, expanding your horizons for a better understanding of our world and meeting great people, go on a Viking River cruise! It cannot be beat! Read Less
2 Helpful Votes
Sail Date: May 2015
What a wonderful experience on our second Viking river cruise. We were scheduled to travel from Basel to Amsterdam for 7 nights. We booked our air travel through Viking and spent a long day with a couple of transfers to get from Denver ... Read More
What a wonderful experience on our second Viking river cruise. We were scheduled to travel from Basel to Amsterdam for 7 nights. We booked our air travel through Viking and spent a long day with a couple of transfers to get from Denver to Basel. Upon arrival in Basel we were met by Viking personnel who informed us that, due to high water levels on the Rhine, the ship was unable to get to Basel. We were bussed about 1-1/2 hours north to Breisach where the ship was docked. Breisach was actually the port where we were supposed to be docked the first night, so we only missed a walking tour of Basel, for which we would have arrived too late anyway. Our room was a French balcony on the 3rd level, and it was small (135 square feet). We had a queen-size bed that was very comfortable. I didn't like the comforter and had trouble sleeping the first night - too hot, throw off the comforter, then too cold, etc. The next morning we requested a top sheet and our lovely housekeeper Svetla added one right away - no more trouble sleeping. The bathroom was also small but functional - excellent shower and L'Occitane soap, shampoo, etc. The room has adequate storage - nice closet, a few drawers and shelves, and a small refrigerator, nice for keeping cold water and other beverages. Housekeeping was excellent - they were always leaving fresh towels and straightening up the room when we were out. Dining was good - I didn't think the food was as good as our cruise last year (Paris to Normandy) but there were plenty of choices and we never went hungry. Breakfast was a buffet with omelet station, or we could order eggs, eggs benedict, French toast etc. from a menu. Loved the croissants and the different types of jam made on board, much better than the jams in jars on the table. Lunch was either sit-down in the dining room or a small buffet in the lounge. We didn't eat much lunch, but it looked good. Dinner was always lots of choices - appetizers, main courses, desserts, cheese plate. One night I didn't want any of the main courses and had one appetizer and another appetizer as my main course - they brought me extra to make up a main course with no problem. The only night that was not good was the German night. They set up a buffet of typical German food and it was very disorganized and hectic. We bought the Silver Spirits package so we could choose a different bottle of wine every night, better than the house wine. We enjoyed working with Seta each night to choose the right wine, and had some very good wines, along with beer during the day and after-dinner drinks in the evening. We definitely got our money's worth. Our wait staff was Martina and Edison and we enjoyed sitting in their section every night. Excursions were all very good. We enjoyed them all - my favorite was the optional winery tour, very well done and excellent wines. Also loved cruising the Middle Rhine and seeing all the castles perched on the hilltops, was amazed at Heidelberg Castle, and learned a lot at Kinderdijk. All tour guides were outstanding - from Felicity (Black Forest) who told us about living in East Germany under the Communists to Peter (Colmar) who played French folk songs on his accordion during the bus ride back to the ship. We also visited Strasbourg and Cologne before arriving in Amsterdam. Staff - absolutely the best. They went above and beyond to make sure we had a great cruise. At one time, the Rhine was closed to traffic due to high water levels. The staff had to juggle schedules, docking ports, excursion timing, pretty much the whole cruise to make sure we didn't miss anything. At one time, it looked like we would be cruising the Middle Rhine (castles) at night......ugh. The staff managed to rearrange things so we saw all the castles - it started very early in the morning, but definitely worth getting up for! The only things we missed were the German dinner in Rudesheim (optional tour that we had not signed up for) and extra time in Cologne. I was so impressed at how hard everyone worked to re-schedule things. For example, we had to spend extra time in Heidelberg (not bad) - with less than 12 hours notice, the staff arranged a sit-down lunch for 150 people at a restaurant in the old part of the city. Impressive! Kudos to Program Director Roos, Hotel Manager Claudia, Captain Istvan and all the crew for their hard work to ensure that we all had a memorable cruise. We booked the post-cruise excursion in Amsterdam with Viking. We liked the Moevenpick Hotel. It was not in the center of the city, but we purchased the IAmsterdam cards and could take the nearby tram to anywhere in the city, very easy and convenient. All in all, a wonderful cruise. We met some wonderful people (staff and fellow passengers), saw impressive things and learned a lot of new information, ate and drank and danced and laughed. An excellent experience.....we are already thinking about next year's cruise. The only thing we would do differently is pay for a larger cabin. Read Less
1 Helpful Vote
Sail Date: April 2015
Our Rhine river cruise started in Amsterdam, the Netherlands, and ended in Basel, Switzerland where we continued to Zurich by train for an independent stay. Since I had lived in Europe for a few years, we decided to travel ... Read More
Our Rhine river cruise started in Amsterdam, the Netherlands, and ended in Basel, Switzerland where we continued to Zurich by train for an independent stay. Since I had lived in Europe for a few years, we decided to travel independently to Amsterdam and made our own flight and hotel reservations; however, most people on the cruise used Viking's full travel services to book. We stayed at the Park Hotel, which was centrally located in the museum (Riks, Van Gogh) section of Amsterdam and within easy walking distance of all major city sights. The hotel is on a canal where you can pick up a canal cruise directly across the street or hop a tram two short blocks away. One caution for departure -- if you stay in a hotel other than that selected by Viking, which in this case was the Movenpick, you need to obtain the phone number for the ship in Amsterdam so you can determine from which dock it will leave. The dock for this departure was directly behind the Movenpick; however, there are two other possible locations. Since the dock is not determined until a day or so before departure we had to rely on the concierge at the Park hotel to make calls to find where the ship was docked. It would have been good to know in advance what time the ship would depart so that we could have done more sightseeing in Amsterdam the day of departure - so try to determine this in advance. In this case it was 11:30 in the evening. The Viking Modi is brand new and was on its fourth trip. The ship is squeaky clean, and while not as elegant (or gaudy) as a larger cruise ships, it was decorated with clean, modern furnishings. Our stateroom, which was one of 180, was an adequate size and is further detailed in my comments on the cabin. But, what really set this cruise apart was the friendliness and efficiency of the crew. We will never forget Claudia, the hotel manager, who made it all happen; Roos, the program director, with her quick wit, excellent presentations and great tours; Captain Gabor; Lucas, one of the chefs, who was always so pleasant and loved ice hokey; Sera and the other waitress staff; and Tony, the efficient concierge. The staff truly seemed to love their jobs and it showed in their smiles, the quality of service and their willingness to help wherever needed. The food was excellent -- breakfast buffet with eggs to order in the morning, lunch included various lighter menu options (soup, sandwiches, salads) served either in the dining room or on the terrace, and dinner was always superb with multiple choices for the entree. The house wines were very good but other wines were also available. We didn't purchase the Premium beverage package since it is required that you purchase it for two people if you are sharing a stateroom. It would not have been cost effective for us since one of us didn't drink much. We had daily stops along the Rhine River for included tours (local guides), and there were multiple optional trips as well - we took them all! If you have the energy take advantage of as many of the tours as you can. They also offered tours for those that didn't or couldn't walk as much as others on the cruise. Stops included: Kinderjijk for its windmills, Cologne (plus optional tour: Bruhl Palace), Koblenz's Marksburg Castle, Rudesheim (plus optional German dinner), Heidelberg city/castle, stroll through Speyer, Strasbourg city tour (plus optional Alsace wine tour - a pleasant surprise), Breisach (plus optional Colmar tour). Roos, our program director, provided a evening program explaining the next days activities and a look at various aspects of where we would be touring. There was also a daily bulletin in our rooms each evening with an overview of the next days tour. Due to heavy rains and high water on the Rhine, the locks were closed before we could sail on to Basel. The staff quickly organized a bus to get us to our final destination in Basel. Overall, it was a fabulous trip! We will be traveling with Viking again. Read Less
1 Helpful Vote
Sail Date: April 2015
This was our first trip to Europe and first river cruise. We had no idea what to expect. In a nutshell, Viking exceeded all of our expectations! Friendly, always ready to help staff; fabulous, healthy food choices every day. Beautiful ... Read More
This was our first trip to Europe and first river cruise. We had no idea what to expect. In a nutshell, Viking exceeded all of our expectations! Friendly, always ready to help staff; fabulous, healthy food choices every day. Beautiful ship with every amenity you would need...and more! Entertaining shore excursions with such efficient fun staff members. Bus travel was wonderful- when needed. Everything appeared to be brand new and fresh. We never felt lost or unsure of where we were supposed to be or how we were to get there. Everything was well planned and orchestrated. I give Viking stright 10's across the board and can't wait for our next Viking adventure!! The Rhine was gorgeous and offered so much to see and experience. A week was absolutely not long enough! We loved the shore excursions- there was something for everyone. Viking was kind enough to arrange to have bicycles delivered to our ship so that our group could go off on our own bicycle trip two afternoons of the trip! It was fantastic. The staff offered suggestions of places we could go to on our own and great activities we could do for some good exercise. We love to remain active while traveling and Viking helped us do exactly that! From the Captain to all crewmembers, we say "Thank you" for a job very well done! You made your home feel like "our home" while traveling. We will travel on the rivers of the world again with Viking! Read Less
2 Helpful Votes
Sail Date: April 2015
This was our third trip to Europe and the two previous were land based. We were a little concerned about having only limited time to explore the places we visited but this was more than balanced out by the comfort and quality of the ... Read More
This was our third trip to Europe and the two previous were land based. We were a little concerned about having only limited time to explore the places we visited but this was more than balanced out by the comfort and quality of the cruise ship. The stateroom was small as expected but the bathroom was very serviceable and the bed was comfortable. The room had a surprising amount of storage available. The ships staff was extremely friendly and seemed to anticipate your needs very well. One time I was lounging on the upper deck and thought to myself that my legs were a little cold. Almost at the same time, someone was there with a deck blanket. The food at every meal was excellent, with a good variety of items on the menu. Even with the limited amount of time on shore compared to staying in a hotel, we saw quite a bit and almost all the tour-guides did a good job of showing all the highlights they could and many times quite a bit more details than expected. We had only two complaints. The "Rhine Getaway" tour that we took in April 2015 seemed to be a hectic, constantly on the move, especially the Basil departure and Heidelberg/Rudeshime day. We have read that Viking has altered the tour slightly to try and correct this, such as adding some time in Basil. When we travel with Viking again, we will opt for a longer cruise. The second issue is that atmosphere of the ship regarding the other passengers felt a little stodgy and conservative, like an upscale Midwestern hotel in the US. Read Less
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