6 Helpful Votes
Sail Date: October 2016
We wanted to try a slower paced cruise and fell in love with Viking Cruises. We arrived a couple of days before we set sail to explore our destination city of Amsterdam and stayed again in Budapest after the cruise which I'd highly ... Read More
We wanted to try a slower paced cruise and fell in love with Viking Cruises. We arrived a couple of days before we set sail to explore our destination city of Amsterdam and stayed again in Budapest after the cruise which I'd highly recommend. Viking staff are top notch and our cruise director was the best. Because of low waters on the river we had to change ships and it was handled so smoothly we hardly missed a beat. Food was excellent, excursions were wonderful and so interesting and the onboard entertainment was very good. As the ship is smaller than large cruise liners we made friends easily and met some wonderful people from different parts of the world. Our dinner table was always a great place to catch up on our days activities. We have taken many other cruises but river cruising is by far the most relaxing. We loved every minute and have already booked again for August 2017. Can highly recommend Viking River Cruises. Read Less
4 Helpful Votes
Sail Date: September 2016
All of our cruise was fabulous! We added a land portion in Ghent and Brugges for two nights which was very interesting. Then we boarded the Viking Modi in Amsterdam. The windmills in Holland were so picturesque and very historical to ... Read More
All of our cruise was fabulous! We added a land portion in Ghent and Brugges for two nights which was very interesting. Then we boarded the Viking Modi in Amsterdam. The windmills in Holland were so picturesque and very historical to visit. The glass blower on board ship was very entertaining and a fun way to purchase gifts for back home. Our trip to Salzburg was a very special treat since we are both retired music directors and we were fascinated to walk in Mozart's steps, etc. In short, we loved all the individual countries (Belgium, the Netherlands, Germany, Austria & Hungary), all of the excursions that we offered plus the additional ones we booked, the wonderful food on board, our cosy cabin, great service, fabulous cruise director. Our extra land cruise in Budapest was slightly too long. All in all, we couldn't have been happier. Thanks for a fabulous time! Read Less
4 Helpful Votes
Sail Date: August 2016
Don't have time for a long review. We had a deluxe veranda room. At first look, it seemed small, but everything was laid out nicely so it didn't seem cramped. The Modi itself seemed quite new...everything was nice and shiny. The ... Read More
Don't have time for a long review. We had a deluxe veranda room. At first look, it seemed small, but everything was laid out nicely so it didn't seem cramped. The Modi itself seemed quite new...everything was nice and shiny. The service staff were excellent, led by the cruise director, Joey. The food aboard was really good...enjoyed both the set meals and the buffet. The lounge is very comfortable to sit and read. There wasn't much in the way of entertainment....a piano bar and a couple of guest performers. Really enjoyed all the ports. We did the "extension" run by Viking in Prague at the beginning of the trip. All the details, including the transfer to the ship were top notch. One thing I really appreciated with Viking was the quality of their tour guides....every one knew just about every detail of your port and they all spoke very clear English. My previous cruise was with Celebrity in the Adriatic and their guides had such prominent accents they were unintelligible over the whisper headset. None of that with Viking. All the ports were really interesting. once or twice I felt we didn't have enough free time, but for the most part I was satisfied. I definitely plan on returning to both Budapest and Vienna for a more in depth visit on a future date. One day is just enough to scratch the surface. Highly recommend this cruise. Read Less
1 Helpful Vote
Sail Date: August 2016
We had done several other self drive river cruises in France and one Viking France river cruise and loved all. So we decided to do something longer and less stressful than another self drive version. Really enjoyed it all especially the ... Read More
We had done several other self drive river cruises in France and one Viking France river cruise and loved all. So we decided to do something longer and less stressful than another self drive version. Really enjoyed it all especially the up front extension time in Budapest and all the shore excursions. In hind sight we should have extended also in at least one more venue. We will think more carefully on that next time. Besides Regensberg and its glass shop and the sausage restaurant we were especially impressed by the windmills park in Holland. We had no idea that there is so much interesting technology involved in windmills, lots of fun was that shore excursion. The meals on board the Modi were generally good and we found the fellow passengers friendly and easy to talk with. However the Modi meals we felt were not as good as those on the Rhone river Viking cruise a few years back. On board service by all the crew was really excellent !! It would have been nice to visit some real German wineries but we missed the one offered for some reason. Would like to try another Viking in 2018. Read Less
Sail Date: August 2016
We wanted a great experience and this far surpassed our expectations! We went from Amsterdam to Budapest and then extended our trip with three extra days in Prague. The ship was beautiful, the crew/staff were absolutely wonderful, ... Read More
We wanted a great experience and this far surpassed our expectations! We went from Amsterdam to Budapest and then extended our trip with three extra days in Prague. The ship was beautiful, the crew/staff were absolutely wonderful, professional and very friendly. The food was delicious--five star dining at each meal. Shipboard entertainment/activities were great. I think I danced in the lounge every night and the guest entertainment/activities (i.e. glassblower, opera singers, classical quartet) were excellent. We met people from all over the world and made many friends--that have endured. The port/shore excursions were fun, informative and very interesting. I'm a lover of history so the Unesco sites we visited were especially riveting. I think of this trip every single day--no joke! I would go on the Grand European tour again in a heartbeat! All in all, I would encourage people to consider going on this cruise and if possible, choose the Viking Modi. They will not regret it and the memories made will last a lifetime! Read Less
3 Helpful Votes
Sail Date: August 2016
Wanted a full European river cruise and this was it. Great service - better than great - it was excellent. Loved the include excursions at every port. Tour guides were locals who really knew their town and its history. Ship crew was ... Read More
Wanted a full European river cruise and this was it. Great service - better than great - it was excellent. Loved the include excursions at every port. Tour guides were locals who really knew their town and its history. Ship crew was wonderful in every respect. Chef was great, Program Director was very entertaining, all levels of the crew pitched in where ever needed. Going through the many locks was interesting. Went through 4 countries and along the Rhine, Main, the canal and the Danube. Countryside with all the castles and vineyards was very relaxing. River cruising was much more relaxed than ocean cruising. Spent a couple of extra days in Amsterdam prior to the cruise and a few days in Prague after the cruise. Overall, the entire trip was much better than I expected. We are looking forward to a trip through France as our next river cruise and we would definitely cruise with Viking again. Read Less
5 Helpful Votes
Sail Date: August 2016
The cruise was outstanding. Spent 2 days in Budapest before the cruise. Budapest is a wonderful city with so many beautiful sites. Very easy to get around. Stayed in Hilton hotel in Pest which had a wonderful view of the city ... Read More
The cruise was outstanding. Spent 2 days in Budapest before the cruise. Budapest is a wonderful city with so many beautiful sites. Very easy to get around. Stayed in Hilton hotel in Pest which had a wonderful view of the city Embarkation was very easy. The ship was wonderful and the staff was very attentive and helpful. The food was excellent. Have to commend the cruise director who booked a private tour of sound of music movie sites in Salzburg that was wonderful and very reasonable in price. She went beyond expectations and spent a lot of time arranging this. The staff on board was very friendly and helpful at all times. The staff and Viking cruise line did a wonderful job working around a delay caused by high water that allowed us to get to all destinations without having to change ships. Rooms were very nice and similar in size to a sea cruise except veranda is much smaller. Room attendant was very helpful and did a wonderful job. All the included shore excursions were very nice and gave a quick overview of each stop. Most of the guides were very good. I would highly recommend this trip for allowing you to see the cities up close and personal which you cant do on a sea cruise. The castles were wonderful and so common. Lots of history which was fun and so interesting . More than what I expected!! Read Less
1 Helpful Vote
Sail Date: August 2016
15 days just seemed like a good length of time to spend on, what we thought was going to be, a relaxing cruise through Europe. After spending three teriffic days in Prague, we were bussed to Buddapest where my wife fell on the cobblestones ... Read More
15 days just seemed like a good length of time to spend on, what we thought was going to be, a relaxing cruise through Europe. After spending three teriffic days in Prague, we were bussed to Buddapest where my wife fell on the cobblestones and scraped her knee pretty badly. So she limped through the tours provided, and even fell again in one of the castles. But she was having such a good time on the ship, and on the tours, that you would never know she was "wounded." When we got home, I asked her what she thought of the cruise. We cruise quite a bit (3 or 4 times a year) so I was anxious to hear what she was going to say. She said she thought it was one of our two best cruises ever. I thought about her answer, and I agreed. It ranked right up there with our cruise in Tahiti and the Society Islands. Enough cannot be said about how the Viking crew/staff treated us passengers. There was nothing they wouldn't do for us. They were great. So, besides the two falls, this trip was super. Read Less
4 Helpful Votes
Sail Date: August 2016
ABSOLUTELY FANTASTIC!!!!!!!!!!! GREATEST VACTION WE'VE EVER BEEN ON!!!!! From the moment we landed at the Budapest airport the Viking team was on the ball. You are welcomed on board the ship with a complimentary drink and escorted ... Read More
ABSOLUTELY FANTASTIC!!!!!!!!!!! GREATEST VACTION WE'VE EVER BEEN ON!!!!! From the moment we landed at the Budapest airport the Viking team was on the ball. You are welcomed on board the ship with a complimentary drink and escorted directly to our room and then enjoyed lunch. Throughout the entire trip one meal after the other was outstanding. All of our wait staff (Raul, Stan, and Mai) made every meal a great experience. Because of the wide variety and tastes of the soups at lunch I've become a soup eater back home. The Viking crew was always on the ball, they were organized and planned ahead for issues that happen on a River Cruise. Can't wait to do it again and YES it will be on Viking. Our tour director Dawn worked hard to make sure that our excursions went smoothly even though we high a problem with high river water which caused us to fall almost a full day behind on the cruise portion. Because of Vikings great service the arranged for slightly longer bus trips, etc. so that we did not miss one of the planned destinations. The Captain and crew worked hard to catch up once water levels reduced and our trip ended exactly as planned. Only suggestion I would make to anyone is to extend your trip at the end. We got to tour our embarkation city (Budapest) but only got to see Amsterdam on a bus going to the airport. By staying with the extension, you get to see both. Read Less
1 Helpful Vote
Sail Date: June 2016
I was pleasantly surprised with the service that Viking provided. Transfers to and from airports were effortless for the traveler. Accommodations on the ship were excellent: a well thought out stateroom with plenty of room in bedroom and ... Read More
I was pleasantly surprised with the service that Viking provided. Transfers to and from airports were effortless for the traveler. Accommodations on the ship were excellent: a well thought out stateroom with plenty of room in bedroom and bath. The ship was beautiful, food delicious, and the staff was friendly and very considerate. Viking thinks of every detail: Bottled water in the room, umbrellas for rainy weather, easy to use audio system for guided tours (which were excellent), and afternoon cookies waiting upon arrival from that guided tour. The ports and excursions included in the tour were interesting, beautiful, and historically significant. The entertainment and special events on board such as a cooking demonstration or other cultural program from the area were interesting. Before the cruise we visited Ghent and Bruges which were excellent locations to view historical and picturesque sites. We added on a stay in Budapest at the end of the trip, which I highly recommend, as there is so much to see and do in this city. We stayed at the Hilton overlooking the Danube and city below. Unbelievable views! Read Less
3 Helpful Votes
Sail Date: June 2016
We arrived in Amsterdam after a long plane trip from Atlanta. We were tired and it was raining in Amsterdam so we boarded the ship and stayed on board. We were welcomed at the airport by a Viking representative who was very solicitous and ... Read More
We arrived in Amsterdam after a long plane trip from Atlanta. We were tired and it was raining in Amsterdam so we boarded the ship and stayed on board. We were welcomed at the airport by a Viking representative who was very solicitous and assisted with collecting our luggage and getting us promptly to the ship. We had an excellent room and could go out on our patio or to the outside deck area any time to enjoy the scenery, sit and visit, read, or... The Viking staff took excellent care of our room and provided assistance where and when needed. The restaurant was excellent - great food, fantastic service, great views as we cruised, and many opportunities to meet and visit with fellow travelers. We had time to share food and wine with people from various parts of the United States, Canada, Ireland, England, and Australia. The staff serving in the restaurant, as well as in other public areas, were from a number of European countries - they spoke excellent English and, when engaged, shared information about their home countries. We enjoyed the entertainment and always looked forward to presentations by our Cruise Director. The tours included with the cruise were excellent as were the optional tours we took. The guides were knowledgeable and communicated well. They were from the areas we were touring and so were able to provide a better tour. At the end of the cruise portion of our trip we did a three day extension to/in Prague. Viking staff took care of us the whole time we were there. Our tours were also conducted by Viking contracted guides and were very knowledgeable. Viking staff got us from Budapest to Prague, were there at the hotel when we needed assistance, and got us to the airport and through the check-in process. There were lots of opportunities to see and take pictures of the sights along the Rhine, Main, and Danube rivers. Lots of cathedrals, castles, museums, and other sites that are part of European history. There were lots of opportunities to take pictures and bring home memories. We are looking forward to our next trip with Viking which we are hoping will be the Viking Homeland cruise. We have highly recommended this cruise to others who might be interested and even if they are not thinking about it at this time. We are very interested in history and why we are what we are today- this trip put pictures to what we have read and been taught. Read Less
1 Helpful Vote
Sail Date: June 2016
We did a four day pre ship option- 1 day in Brussels, 1 day in Bruge, & 2 days in Amsterdam. The ship was fine but I have nothing else to compare it to. This was our first cruise. We wanted to do a river cruise before trying an ... Read More
We did a four day pre ship option- 1 day in Brussels, 1 day in Bruge, & 2 days in Amsterdam. The ship was fine but I have nothing else to compare it to. This was our first cruise. We wanted to do a river cruise before trying an ocean cruise. I get sea sick easily. Joey, our program director, was great and very entertaining. We started calling his daily info session, the Joey Show. The food was great but the problem was I gained weight cuz I could not resist it. The best thing about it was that the cabin was like a motel room but every morning when you wake up, open the curtains and you are in a new place. The shore excursions were great. We did all of the included tours and I was very pleased that although the guides were from the place, their English was very good. We also did two tours that were not included and they were very good. Read Less
2 Helpful Votes
Sail Date: June 2016
We chose this cruise as we wanted to take a longer river cruise for our first one. This trip included extra pre-cruise days in Belgium, then a river cruise Amsterdam to Budapest. We were met upon arrival in Brussels, escorted to our ... Read More
We chose this cruise as we wanted to take a longer river cruise for our first one. This trip included extra pre-cruise days in Belgium, then a river cruise Amsterdam to Budapest. We were met upon arrival in Brussels, escorted to our hotel for our pre-cruise in Bruges, then motorcoached to the ship in Amsterdam for start of the cruise. At the end we were taken to the Budapest airport. All went smoothly with courteous Viking escorts. My wife's and my experience could not have been better. The ship was great, the service excellent, terrific food, and excellent "shore excursions" and tours. We usually just took the "included" tours, which were well organized, educational and entertaining, well paced, and led by excellent local guides. We also enjoyed the various on-ship "enrichment" offerings, which were enjoyable and educational, as well as entertaining. Fellow travelers were nice and interesting, the staff was friendly and helpful. Do be aware that you are on a river cruise, but you will do LOTS OF WALKING in towns. All very much fun. We liked the "open dining", which always had great food and lots of choices. Enjoyed being able to opt for "lighter" fare in the terrace lounge sometimes. We are not much of drinkers, but the main lounge was nice with enjoyable entertainment in evenings. All in all it was a tremendous experience; we have already booked another Viking River Cruise in Russia for next year. Read Less
3 Helpful Votes
Sail Date: May 2016
Heard good things about Viking and they were all true. We loved the overall experience - everything from just watching the world go by on our balcony to the guided tours were great. We also enjoyed the casual atmosphere on the ship along ... Read More
Heard good things about Viking and they were all true. We loved the overall experience - everything from just watching the world go by on our balcony to the guided tours were great. We also enjoyed the casual atmosphere on the ship along with meeting the other passengers. The ship was fabulous - plenty of places to hang out and relax with nice clean decor. Staff was also great, espcially our program director named Joey. He was awesome! He was helpful, funny and kept us well informed. Food was good and there was plenty of it. The excursions were very well organized. We mostly took the included tours which were very well done. We also did a couple of the optional tours which were exceptional. For the excursions we were often bused to a location in modern, comfortable buses. Only thing that wasn't great was the Internet (extremely slow) and tv (very limited options) We were in Germany during the recent flooding so Viking had to make some adjustments to the schedule because of the height of the river. We were so impressed with how they handled everything during those coup,e of days. They kept us well informed, managed to get us to all of our destinations but one, but made alternate arrangements for that one. We can't wait to go on another Viking cruise. Read Less
13 Helpful Votes
Sail Date: May 2016
Had taken this cruise 12 years ago and thought my companions would enjoy. The ship was well laid out and quite luxurious. Crew was absolutely wonderful, especially the program director known as Joey. Food was very good. I cannot ... Read More
Had taken this cruise 12 years ago and thought my companions would enjoy. The ship was well laid out and quite luxurious. Crew was absolutely wonderful, especially the program director known as Joey. Food was very good. I cannot give cruise 5 stars because of some ill-chosen ports. Miltenberg and Bamberg were small and not interesting enough to justfy the hours we had to stay there. Rudesheim, Mainz, etc would be better choices. Bishop's Palace in W├╝rzburg was overcrowded and guide told most of us far more than we wanted to know about the decor. I recommend this be an optional tour. Rothenburg was optional and the opposite would be better in my opinion. Another complaint is lack of time in some of the more interesting ports such as Budapest and Nurnberg. I did love having full days on Vienna. If you like river cruising Viking is an excellent choice. They train their staff well and are attentive to guests. There is freedom to relax aboard if that suits you. In some ports it was possible to avoid the tours and explore on one's own. Read Less
Sail Date: May 2016
The ship was beautiful, and the staff were top-notch. Every effort was made to give us a wonderful experience, and these efforts were successful. My only suggestion to Viking is to in some way, attempt to make the atmosphere more ... Read More
The ship was beautiful, and the staff were top-notch. Every effort was made to give us a wonderful experience, and these efforts were successful. My only suggestion to Viking is to in some way, attempt to make the atmosphere more inclusive. We are a same-sex, married couple; and we had to endure no end of questions from our fellow passengers regarding the nature of our relationship. Upon debarkation, the purser presented me with my bill only (despite my having requested the entire bill for the stateroom), requiring me to wait in line a second time to pay the charges that were in my husband's name. When one looks at a Viking ad, one sees obviously well-off, attractive, white, opposite-sex couples. This is in contrast to Princess Cruises (our last major trip), which makes an obvious effort to show a variety of races, ethnicities, and life-styles in their trip photos and ads. I loved Viking, but felt more at ease on Princess. Read Less
4 Helpful Votes
Sail Date: April 2016
First time river cruisers and chose this one for the full Grand European Cruise experience. First and foremost, the Viking Staff were absolutely outstanding. They went above and beyond to ensure the passengers were always treated as ... Read More
First time river cruisers and chose this one for the full Grand European Cruise experience. First and foremost, the Viking Staff were absolutely outstanding. They went above and beyond to ensure the passengers were always treated as top priority throughout the entire voyage. We also chose the late April sailing so we could enjoy the tulips in full bloom and they were definitely showing their colors. A beautiful sight. The trade off for going on this cruise in the Springtime is having cooler temperatures. They were so cool that we had days with sleet and hail while in Amsterdam. The local people agreed the temperatures were extremely cold for the time of year when we were there. The only thing preventing a top mark for the overall rating, is the large amount of idle time for passengers. Morning walking tours were routine in most cities, but once they were complete, the remainder of the day is pretty much up to the individual passenger. There are add-on excursions that can be taken at additional expense, but they would help to fill up the day. This type of cruise is not suitable for children and I would strongly recommend parents not bring them on a river cruise. They might be extremely bored. Read Less
2 Helpful Votes
Sail Date: April 2016
We loved the Tulips and Windmills trip we took in April 2015. This year we wanted to see more of Europe through the Grand European River Cruise. We were so exhausted from our travels from Salt Lake City, Utah to Amsterdam that we tried ... Read More
We loved the Tulips and Windmills trip we took in April 2015. This year we wanted to see more of Europe through the Grand European River Cruise. We were so exhausted from our travels from Salt Lake City, Utah to Amsterdam that we tried to catch up on sleep since the weather was cold and rainy, rather then sight see. Fortunately we got to see Amsterdam the previous year. We really enjoyed the German cities of Cologne, Koblenz, Miltenberg, Wurzburg, Bramberg, Nuremberg, Regensburg and Passau; as well as Vienna, Austria and Budapest, Hungary. The country side was absolutely beautiful as we passed slowing on the river and through all the locks that we had to go through to change from one river to another and change in elevations in the rivers. We couldn't ask for better food on the ship or a such a comfortable cabin that met all our needs and wants. We have already booked our next Viking river cruise for Oct. 2016 to go to China. Viking does such a great job of taking care of their passengers needs and comforts on the ship. The shore excursions are so wonderful that I want to come back to all the places we have visitied so I can spend more time. I have learned so much about European history that I didn't know and truly appreciate the exposure to new cultures and cuisine. Viking does such a great job in organizing everything on the day of disembarking. We had no worries about luggage or missing our flights. They helped make the transitions into the airports and getting our tickets flow so smoothly. We really appreciated all the Viking crew that spoke excellent English so we could communicate with all of them. Read Less
2 Helpful Votes
Sail Date: April 2016
Viking caters to my age and demographics. And they knew exactly how to care for us, feed us, and sooth us. They know their craft of educating, enriching and exposing us to new and exciting adventures and yet comforting and making us feel ... Read More
Viking caters to my age and demographics. And they knew exactly how to care for us, feed us, and sooth us. They know their craft of educating, enriching and exposing us to new and exciting adventures and yet comforting and making us feel secure. We could not have enjoyed our experiences more. There was not one crisis to face as our crew and tour Director was always there first. Outing were well planned and executed flawlessly. Dining was exceptional and the staff made you feel like they were truly interested in making you happy. Service was pleasant always no matter how trivial the request, if it was important to you, it was important to them. Cabin space was close but adequate and as time went on you felt comfortable in the public spaces of the ship and used your cabin less. Comforts in the cabin were all in place and easy to function. I would not hesitate to book again and recommend this to my friends. Read Less
1 Helpful Vote
Sail Date: April 2016
Always wanted to do a Viking Cruise. We did the Rhine Getaway in April 2016. Highly recommend if anyone does this Cruise when you are in Strasbourg, France to do the optional tour "A Taste of Alsace". What a wonderful ... Read More
Always wanted to do a Viking Cruise. We did the Rhine Getaway in April 2016. Highly recommend if anyone does this Cruise when you are in Strasbourg, France to do the optional tour "A Taste of Alsace". What a wonderful excursion. One day we cruised and saw so many castles it was unbelievable. I think there were about 18 castles. Also like how you have free time to tour or shop or just go into town for local entertainment. And Joey, our tour director, was the best! No complaints regarding the food or drinks. The themed dinners were very nice, especially German Night. Enjoyed the accordion player and the organ grinder. We really have no complaints about this Cruise and are ready to go again! The only con was the weather at the end went we got to Amsterdam. We did the extra nights but it rained and hailed and was so cold we were unable to really do anything. Oh well, Que Sera' Sera'! Read Less
2 Helpful Votes
Sail Date: April 2016
restaurants - the service was impeccable, always ready to assist with a smile. The staff could not do enough for the guests. the food was average tasting but elegantly presented. I think the problem was the quality of the beef ... Read More
restaurants - the service was impeccable, always ready to assist with a smile. The staff could not do enough for the guests. the food was average tasting but elegantly presented. I think the problem was the quality of the beef offerings or possibly the country it was obtained from. No matter how elegantly it was presented, the beef was just average. Maybe you need another supplier. The kitchen sure did their job in the presentation, but it was the flavor. Chicken dishes were better. The cabin was lovely, clean at all times, bright and airy, light color furnishings. Bathroom sparkled. The housekeepers were exceptional.They did their job with a smile at all times. the room sparkled, linens were bright white and pressed, a joy to sleep in. The ship's staff was excellent. "Joey" our cruise director was exceptional. It was always a pleasure to meet with the group and him in the lounge at the end of our day, one never knew what he would say. He had us laughing over and over again. Excellent choice. He made our trip! Our housekeeping manager was excellent, any request was joyously provided! She was great! The excursions were well chosen. Top notch buses and tour guides on all trips. Our time was well spent on excellent and well planned excursions. A trip we will never forget. Thanks Viking Read Less
1 Helpful Vote
Sail Date: April 2016
We like sailing Viking, opportunity to see Paris. This trip gave us both. And both were great. The thing that was best about the cruise was the care that the crew took in serving the passengers. It was beyond just being nice. In ... Read More
We like sailing Viking, opportunity to see Paris. This trip gave us both. And both were great. The thing that was best about the cruise was the care that the crew took in serving the passengers. It was beyond just being nice. In every port the tours were informative and entertaining. The wait staff was super. The tour director was efficient and very entertaining. The concierge was fabulous. The ship's hotel staff, from top to bottom was excellent. The Captain and his staff ensured everything went smoothly from start to finish. Paris was, well, Paris (fabulous). The Viking personnel there were efficient and courteous. The hotel, Le Meridian, was ok. Breakfast was very good. The room was clean. Our view from the room was of the HVAC system. And one day they missed cleaning our room. Not quite five stars. We opted for the two extra days there (on our own). The location of the hotel, near the Arc de Triumph, led to ease in self exploration of that great city. Read Less
1 Helpful Vote
Sail Date: March 2016
For our first trip abroad, we wanted a guided tour that was relaxing but where we would still be able to visit parts of France and Germany. Seeing Switzerland was a bonus. With all the excellent meals on board, and transportation provided, ... Read More
For our first trip abroad, we wanted a guided tour that was relaxing but where we would still be able to visit parts of France and Germany. Seeing Switzerland was a bonus. With all the excellent meals on board, and transportation provided, this trip was bargain for us. The staff and service on board catered to your every whim. The tours are adapted to seniors and there was enough free time and tips to make every excursion enjoyable. The only disappointment was the rainy weather, as we would have loved to enjoy the sun deck more. Viking greeted us with hot towels and warm drinks upon our return to the ship to make up for this. It was exciting to find out what gourmet meal the chef had made for us each day. Everything was first class! We do plan to travel again with Vikng to see more sites. This is the only way to travel! Read Less
8 Helpful Votes
Sail Date: December 2015
This was our first Viking river cruise and our last Viking river cruise. We have done over 10 European river cruises in the past, and decided to try Viking. We were very disappointed. First, we were given a SICK ship. The previous ... Read More
This was our first Viking river cruise and our last Viking river cruise. We have done over 10 European river cruises in the past, and decided to try Viking. We were very disappointed. First, we were given a SICK ship. The previous cruise had a number of sick people on it and although Viking claimed they sterilized the boat, about 40 people on our cruise became ill. Viking tried to play it down, but many of their crew were sick also. They treated everyone who was ill terribly. We asked about a doctor, and they stated we could get one, but we would have to [pay for it. Grand Circle River Cruises had a similar (but smaller) situation on one of our past cruises and they provided a doctor at each port for their crew and the passengers. The Viking passengers even formed a committee to contact the main company, but to no avail. I will admit the ship was new and very nice, but this was a Christmas Cruise: the ship was poorly decorated and there was nothing Christmas about it. I have been on many Christmas Cruises and this was the first time I didn't feel like Christmas. Next, the service and food were poor and below what we have had on other cruise lines. Other passengers complained also. I understand that, due to the virus, they were working on a short staff, but service was still a problem even after. I complained many times. I expected the food to be better, but we have had better food on all other river cruises. Finally, the Concierge was terrible. She had never been to Prague, our final destination, and we asked her to book a specific dinner concert. She did, but when we got there, it was closed and wouldn't be opened until the next night. Very disappointing. All in all a terrible experience. We won't be travelling with Viking again. Read Less
3 Helpful Votes
Sail Date: December 2015
As our first river cruise, we weren't sure what to expect. It is definitely different than ocean cruising so resetting your expectations is step #1. Also, if you are going in December for the Christmas markets, expect weather. This ... Read More
As our first river cruise, we weren't sure what to expect. It is definitely different than ocean cruising so resetting your expectations is step #1. Also, if you are going in December for the Christmas markets, expect weather. This means wet-ish winter. Our cruise director told us "there is no bad weather, only bad clothes." It was definitely true. Have long underwear, dress in layers, have a coat AND gloves (no kidding, some people didn't bring them.) Be prepared that every day is not going to be sunny and warm. Also, don't be overly disappointed if you don't get a Currier and Ives snowy day effect. We were told that snow generally doesn't start until after the new year. In exchange, the tourist crowds are much smaller and the lights of the season are GORGEOUS. This was a gorgeous cruise. The Danube is beautiful. All of the Christmas markets were beautifully lit. Strolling along, looking at the lights and people watching is free. The smaller stops were so beautiful with their cobblestones and ancient (for those of us from the United States) castles, cathedrals and just buildings along the streets. Just beautiful and so interesting. We went to some of the larger cities (Vienna and Budapest), but I really loved the smaller towns. Local people were friendly. I never felt unsafe (and we are from a smaller town), but, that said, be smart about keeping your wallets in inside pockets and purses close at hand. They definitely kept us busy, starting out each morning with a tour. Some of the excursions had a nice local flavor (like time with a local baker in Passau who explained the history of gingerbread and made some for us using old family recipes and molds.) We often had free time. I like those kinds of trips but if you are a sleep late or a "do nothing and veg-out" vacationer or if you are looking for high-excitement excursions like on some ocean cruises, this is not for you. Our cruise went from Passau to Budapest. If you are taking this cruise I'd suggest you do it in that order because coming into Budapest at night is definitely a highlight and having it toward the end of the trip made it extra special. Also, the Christmas markets in Budapest struck me as having more interesting and local items than some of the other places we went. It was great to have that as an ending and doing it the other way around might nave been anticlimactic. The Viking ship was beautiful. The staterooms were open and clean and new. We had a french balcony cabin. This is a floor-to-ceiling window that slides open to a railing, but that was wonderful for this trip. It was lovely watching the towns and countryside of the Danube float past and even in December, it wasn't too cold to have it open on some days. The crew was friendly and upbeat. The food was only average, but I have been told that is common because of the size of river cruise ships and their kitchens (again, this is not an ocean voyage.) Once great thing was that Viking was not charging us extra for everything along the way. On board, you get a standard wine with your dinner and drinks at the bar are extra but it did not feel to me like they were trying to push all kinds of products at me to buy like on some of the ocean cruises I have taken. There were about 200 guests on our cruise. We found them to be very friendly and approachable - just nice people. Dining is at larger tables and basically at one time, so by the end of the cruise, people seemed to fall into companionable dining groups. Seating is not assigned. The shore excursions were generally walking or bus tours of the city (depending on its size) and included visits to the castles etc. Viking has a nice audio system for these excursions (included) - you have a little radio unit and earbuds that you recharge in your cabin overnight for the next day. When you arrive for your tour the next morning, the guide tells you what channel to dial in on to hear them. They you walk around without all of the yelling that you may have experienced in the past. It worked really well. One note of consideration for some ... if you have walking problems you might want to consider the depth of the river at the time you are going. The Danube was very low when we were there. Although we could still complete our itinerary (apparently, that isn't always so, especially further north on the river) it made the gangplanks sometimes very steep at some stops, perhaps too steep for some to climb up. The ship may have alternatives to assist, however. Also, there is alot of walking - over cobblestones - at some of the stops. We seldom had a day where our fitbits were at fewer than 15,000 steps. Definitely don't miss Prague as an extension. It was amazing! Read Less
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