We chose this cruise for the convenience of accompanying friends who had never done a cruise before. The shows were top-notch, though it was strange to have to pay to see two of the specialty shows. It was nice to have three different themed dining rooms on the ship, but the food was mediocre, with upcharges on half of the menus for each restaurant. The ship needs major maintenance, with broken ...
We choose the cruise because it was affordable , looked good, and going to part of the pacific I had heard of as being great to visit.
Wife and I found the cabins just as we imagined. Small but had all we needed. Our door opened out onto a small balcony which gave lots of fresh air and a great view at sea.
The food is really good. The pantry has plenty of variety. They change every day. You ...
We chose this cruise as it left from and returned to Auckland. So no need to fly. We wanted to show our girls a taste of the islands. Normally cruise Princess. But this cruise fitted in with school holidays and our not wanting to fly anywhere.
Had a pretty good time despite the weather not being the greatest. As a result we missed the 2 tender ports due to weather and also having to ...
This was our 5th cruise with P&O over a period of 40 years. This will be our last. The standard has slipped dramatically after covid. It was our 20th Wedding Anniversary and we told P&O this when booking. Nothing was done to help us celebrate. Not even a card! Everything is aimed to get as much money off you as they can. Even a tour around the Ship to show you the galley and internal running of ...
Choose because of the deals really. Quality and service was next to none. Nothing was too much trouble! Food was plentiful and delicious. Choice of Pantry, which was sort of like a food hall, but included in price was choice of three amazing restaurants. I have been to 5 star restaurants and the service, and some of the food, was on par. We were treated like royalty. The captain kept us updated ...
I've cruised before (even on P&O's sister companies) and can honestly say that P&O is the worst cruise line. First of all, their customer service needed multiple calls to change incorrect information they had put in our booking. The Pacific Explorer is a 1997 old rust bucket that is dated and has mold and damp smells on most decks. There are also other foul smells which goes through the main pool ...
After the long-awaited return to cruising post-Covid, our experience aboard the ship had its ups and downs, leaving us with mixed feelings. Despite the challenges, the staff remained exceptional, providing their usual warm and attentive service that made our voyage enjoyable.
The onboard shows were a highlight, offering a delightful array of entertainment to cater to various tastes. From ...
We booked this cruise quite late. I was asked to take leave and the timing suited us and the pricing was amazing. We got a BA grade balcony cabin for 6 nights for under $800 p.p. and that included a soda package, a social internet package and a $50 cruise credit for each of us. In addition, we organised our flights from Melbourne to Cairns and Auckland to Melbourne via P&O who were able to ...
Chose this cruise to visit places we hadn't been to for a while. Wonderful time for a budget cruise. Balcony room was spotless. Stewards spoilt us .The staff were absolute legends, from the captain down, friendly patient efficient..loved them. Themed nights were same ol same ol. They should change them a bit..they were the same as the last cruise we were on. The music was most excellent "Solid ...
The Pacific Explorer, just like its sister ships in Australia, is a horrible old relic with rust everywhere and daggy old cabins - it really needs to be scrapped.
I had a terrible customer service retail experience where I was treated like an imbecile. I advised P&O of my awful experience through multiple channels, but have never received any acknowledgement of my complaint or an apology. I ...